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Job Trainer jobs at UnitedHealth Group

- 174 jobs
  • RCM Trainer - Remote

    Unitedhealth Group 4.6company rating

    Job trainer job at UnitedHealth Group

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** The RCM Trainer reports to the Training & Quality Assurance Manager and is responsible for developing, delivering, and evaluating training programs for healthcare staff on all aspects of the revenue cycle, including patient registration, insurance verification, authorizations, billing & coding, claims processing, payment posting, denial management, and compliance. This role aims to enhance the skills and knowledge of the revenue cycle team to maintain best practices, improve productivity and employee satisfaction and success. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. **Primary Responsibilities:** + Design and develop comprehensive training materials, including presentations, manuals, job aids, and e-learning modules, covering all stages of the revenue cycle + Conduct engaging and interactive training sessions, workshops, and one-on-one coaching for new and existing employees, utilizing various instructional techniques and formats (e.g., in-person, remote, blended) + Monitor and evaluate the effectiveness of training programs through assessments, audits, and performance metrics + Through close collaboration with subject-matter-experts, continuously monitor and revise training materials to reflect current SOPs, job aids and overall best practices + Provide constructive feedback to trainees and management on areas for improvement + Identify, analyze gaps in performance and collaborate with operational leads to recommend and implement process improvements and training solutions + Stay abreast of industry trends, healthcare regulations, payer policies, and software updates to ensure training programs are current and compliant + Foster strong working relationships with various stakeholders, including revenue cycle subject-matter-experts and leadership + Maintain accurate training records, track employee competencies/certifications, and provide reports on training outcomes to management You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 3+ years of experience in revenue cycle operations, patient access, billing, and/or coding - in depth knowledge of revenue cycle management processes; healthcare billing and reimbursement expertise + 2+ years of experience in training or educational functions, preferably in a healthcare setting + Experience in training program development, delivery, and evaluation, preferably in a fast-paced call center environment + Experience with healthcare processes, systems, and terminology + Experience with learning management systems + Workflow analysis and process improvement experience + Knowledge of HIPAA compliance and other relevant regulations + Familiarity with developing coaching tools and evaluating performance + Solid understanding of healthcare billing, coding, and reimbursement methodologies + Experience in EPIC + Proficiency with electronic health record (EHR) systems, practice management software, and learning management systems + Proven excellent organizational skills, problem-solving abilities, and the ability to work independently and as part of a team + Proven ability to adapt training programs to new technologies and procedures + Proven solid customer service skills, technical knowledge, and understanding of healthcare regulations + Proven solid written and verbal communication skills are essential for conveying information clearly and building rapport with trainees + Proven excellent presentation, facilitation, and instructional design skills are necessary to effectively deliver training materials and assess their impact + Proven excellent communication, presentation, and interpersonal skills + Proven solid analytical and problem-solving skills **Preferred Qualifications:** + Certification: Certified Revenue Cycle Representative (CRCR), Certified Revenue Cycle Executive (CRCE), Certified Revenue Cycle Professional (CRCP), Certified Professional Coder (CPC), Certified Professional Biller (CPB), Certified Billing and Coding Specialist (CBCS) + Proficiency in Microsoft Office (Excel, Word, PowerPoint) *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
    $20-35.7 hourly 13d ago
  • Technology Trainer

    The Phoenix Group 4.8company rating

    New York, NY jobs

    Technology Training Specialist - NYC or SF This role designs and delivers technology training programs for attorneys and professional staff across multiple offices worldwide. Training is provided in a variety of formats-classroom, virtual, hybrid, and ad hoc-and content is maintained in multiple formats to ensure consistency and effectiveness. The position supports firmwide technology adoption and training initiatives, partnering closely with IT teams, business stakeholders, and vendors to drive adoption of applications and tools. Occasional travel to regional offices is required. Key Responsibilities Deliver training on standard hardware, enterprise applications, and specialized legal technology, both in group settings and one-on-one. Lead new hire technology onboarding, ensuring consistent orientation and training across all locations. Develop and maintain learning resources such as quick reference guides, e-learning modules, video tutorials, and tip sheets. Provide technology support through virtual desk-side coaching and office hours. Partner with stakeholders to assess training needs and create customized learning solutions. Contribute to the design and rollout of new training programs, initiatives, and technology adoption campaigns. Regularly update and adapt training content to align with evolving applications, firm priorities, and user needs. Use the Learning Management System (LMS) to organize, track, and enhance training programs. Qualifications Bachelor's degree in information technology, instructional design, or a related field preferred. 5+ years of experience in technology training, instructional design, and content development. Strong knowledge of Windows OS and Microsoft 365 (Word, Outlook, Excel, PowerPoint, Teams, OneDrive). Skilled in remote training and collaboration tools such as Microsoft Teams and Zoom. Experience with e-learning authoring tools (Articulate Rise, Camtasia, Snagit, EasyGenerator, or similar). Familiarity with LMS administration and content management. Prior experience in a law firm or professional services environment strongly preferred. Certification in instructional design, training, or related areas a plus. Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent written and verbal communication skills, with the ability to engage with all levels of an organization. Flexible schedule to support occasional after-hours training and travel. Key Attributes Proactive in identifying learning needs and developing effective training solutions. Strong service orientation with a focus on user adoption and satisfaction. Able to balance competing priorities in a fast-paced, professional environment. Collaborative, team-oriented, and able to work effectively with diverse stakeholders. Highly organized, detail-oriented, and accountable for deliverables. Benefits Comprehensive health, dental, vision, life, and disability insurance coverage. Generous family leave and caregiving benefits, including fertility and adoption assistance. Wellness programs, including access to mental health and mindfulness apps. Professional development opportunities and tuition reimbursement. Paid community service day, birthday holiday, and other firmwide perks. New York, San Francisco salary range: $92k to $128k The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
    $92k-128k yearly 2d ago
  • IT Regional Trainer

    Hays 4.8company rating

    Dallas, TX jobs

    **No sponsorship available** ** Hybrid - 3 days on site** This hybrid role offers designated in-office days and an exciting opportunity to work in a dynamic, fast-paced environment while contributing to organizational growth and success. The IT Regional Trainer is responsible for developing, designing, and implementing technology learning initiatives. Utilizing classroom, remote, and individual instruction, this role provides training on a wide variety of general and industry-specific technology applications. The trainer also participates in IT project teams for testing, documentation, and rollout of new technology, and provides software support as needed. Key Responsibilities: Deliver training programs including development, promotion, delivery, implementation, and evaluation for new hire and ongoing IT training initiatives. Collaborate with IT staff and key stakeholders to determine end-user training priorities and strategies. Manage administrative tasks using a learning management system: schedule classes, maintain attendance records, and analyze training effectiveness and feedback. Develop comprehensive training plans and produce course materials. Manage classroom environments by motivating participants, maintaining engagement, and ensuring learning objectives are met. Participate in project teams for technology rollouts and upgrades, including evaluation, testing, and communication. Create instructional and participant materials such as objectives, documentation, visual aids, testing instruments, and handouts. Design and develop online learning modules to complement instructor-led programs. Provide end-user support for software-related questions. Prepare activity and progress reports regarding training and project activities. Perform special projects and additional duties as assigned. Qualifications: Bachelor's degree or equivalent work experience. Minimum of 5 years of corporate training experience, including classroom and e-learning delivery. Strong organizational, communication, and writing skills. Proven presentation and facilitation skills. Ability to coach and influence others to achieve objectives. Expert-level proficiency with MS Office Suite and thorough knowledge of desktop productivity tools. Familiarity with industry-specific software preferred; ability to learn proprietary or custom applications required.
    $54k-71k yearly est. 1d ago
  • Technology Training Specialist

    The Phoenix Group 4.8company rating

    Hackensack, NJ jobs

    Technology Training Specialist - Professional Services Northern New Jersey (Hybrid) A leading professional services firm is seeking a Technology Training Specialist to join its IT team in the Northern New Jersey office. In this hybrid role, you'll help design and deliver engaging technology training programs, expand the firm's eLearning offerings, and support strategies to improve user adoption of internal tools and systems. Reporting to the Technology Training Lead, you'll play a key role in ensuring employees across all offices are aware of the available technology resources and confident in using them effectively. This position is ideal for someone who enjoys teaching, creating learning content, and helping others use technology more efficiently in a professional setting. Key Qualifications: Excellent written and verbal communication skills with strong interpersonal ability Quick learner with the ability to master new technologies and workflows Strong attention to detail and documentation discipline Comfortable working both independently and collaboratively Prior experience in a law firm or professional services environment required Associate's or Bachelor's degree in a related field (legal, technology, or similar) preferred Occasional travel to other office locations required The firm offers a competitive compensation package and comprehensive benefits, with salary commensurate with experience. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
    $71k-105k yearly est. 1d ago
  • Finance Trainer (Remote)

    California Fair Plan Association 3.0company rating

    Los Angeles, CA jobs

    The Finance Trainer will create, deliver, and facilitate training for the Finance department. The Finance Trainer will also focus on development programs that enhance financial quality, emphasize our commitment to caring for our customers, and promote performance, productivity, and career development. This position reports directly to the Director of Finance and ensures that Billing Business Unit and Corporate standards are met, while initiating and institutionalizing process improvements. PRINCIPAL DUTIES AND RESPONSIBILITIES Create training materials, delivery methods and development programs for employees in alignment with the Billing unit and company strategy and standards. Present information, using a variety of instructional techniques and formats. Organize and develop training procedure manuals, guides and course materials. Recommend training programs to enhance end user experience. Monitor, measure, evaluate and record training activities and program effectiveness. Evaluate training materials for continuous improvement. Develop alternative training methods if expected improvements are not seen. Monitor training costs to ensure budget is not exceeded and justify expenditures. Stay up to date with current developments of training content and delivery methodologies. Participate in curriculum design and development. Recommend and participate in the redesign and maintenance of training materials. Adhere to Federal and State laws and regulation. Any other duties needed to help fulfill the Association's Mission, abide by the Association's Values and fulfill the Association's Strategic Objectives. EDUCATION AND EXPERIENCE Bachelor's degree or equivalent in accounting or a related field. Minimum 3 years of accounting experience. Minimum 2 years as a trainer and/or developer. Knowledge of systems and processes related to treasury, financial management and billing. Demonstrated presentation and communication skills (verbal and written). Duck Creek Insurance Suite billing and policy experience preferred. Insurance background a plus. Proficient with Microsoft Office Suite of products.
    $41k-57k yearly est. 60d+ ago
  • Claims Trainer

    Ohio Mutual Insurance Group 3.9company rating

    Bucyrus, OH jobs

    The Claims Trainer is tasked with developing, facilitating, and assessing training initiatives for claims associates to promote consistency, accuracy, and efficiency in claims processing. Responsibilities include supporting onboarding processes, continuous education, training on system updates, and compliance programs, while working closely with subject matter experts and leadership to identify training requirements and enhance overall performance. Essential Functions * Designs and delivers training programs for new hires and existing associates on claims systems, procedures, policies, and best practices. * Facilitates classroom, virtual, one-on-one sessions as well as on-the-job training. * Develops training materials including manuals, job aids, e-learning modules, and presentations. * Conducts training needs assessments in collaboration with claims leadership. * Creates and maintains a structured curriculum aligned with regulatory requirements, company standards, and adult learning principles and instructional design models. * Monitors trainee progress and provides feedback and coaching to improve performance. * Partners with managers to address performance gaps through targeted training. * Trains associates on updates to claims systems, workflows, and regulatory changes. * Provides regular reports to management on training effectiveness and outcomes. * Assists other departments with training initiatives as needed (e.g. underwriting, customer service). * Participates in cross-functional projects related to claims operations. * Assists with coordinating logistics for training events, workshops, and conferences. * Attends industry seminars and training to stay current on claims trends and instructional techniques. * Works with claims operations leader on system enhancements. * Performs other duties assigned, including claims handling to assist in overflow in times of need. Working Conditions * Normal office working conditions. * Sitting for extended periods of time. * Extended computer usage with potential eye strain and fatigue. * Stress associated with meeting deadlines. QUALIFICATIONS Skills and Abilities * Strong verbal and written communication skills. * Strong presentation and facilitation skills. * Strong organizational and detail-oriented skills. * Ability to assess training needs, analyze performance gaps and develop solutions. * An active listener who understands learner needs and organizational goals. * Proficiency in claims systems and Microsoft Office applications. * Ability to provide instructional design and adult learning principles. * Skilled in creating engaging content. * Ability to manage multiple projects and adapt to changing priorities. * Exceptional customer service skills. Education/ Experience Requirements * Bachelor's degree preferred but equivalent experience considered. * Three or more years in claims handling or training in a Property and Casualty insurance environment. SUPERVISION Supervision Received * Limited supervision. * Self-reliant with minimal oversight. * Refers complex or atypical problems to the Claims Operation Manager, providing suggestions for resolution. Supervision Exercised * None.
    $33k-41k yearly est. 6d ago
  • Claims Trainer

    United Ohio Insurance Company 4.1company rating

    Bucyrus, OH jobs

    The Claims Trainer is tasked with developing, facilitating, and assessing training initiatives for claims associates to promote consistency, accuracy, and efficiency in claims processing. Responsibilities include supporting onboarding processes, continuous education, training on system updates, and compliance programs, while working closely with subject matter experts and leadership to identify training requirements and enhance overall performance. Essential Functions Designs and delivers training programs for new hires and existing associates on claims systems, procedures, policies, and best practices. Facilitates classroom, virtual, one-on-one sessions as well as on-the-job training. Develops training materials including manuals, job aids, e-learning modules, and presentations. Conducts training needs assessments in collaboration with claims leadership. Creates and maintains a structured curriculum aligned with regulatory requirements, company standards, and adult learning principles and instructional design models. Monitors trainee progress and provides feedback and coaching to improve performance. Partners with managers to address performance gaps through targeted training. Trains associates on updates to claims systems, workflows, and regulatory changes. Provides regular reports to management on training effectiveness and outcomes. Assists other departments with training initiatives as needed (e.g. underwriting, customer service). Participates in cross-functional projects related to claims operations. Assists with coordinating logistics for training events, workshops, and conferences. Attends industry seminars and training to stay current on claims trends and instructional techniques. Works with claims operations leader on system enhancements. Performs other duties assigned, including claims handling to assist in overflow in times of need. Working Conditions Normal office working conditions. Sitting for extended periods of time. Extended computer usage with potential eye strain and fatigue. Stress associated with meeting deadlines. QUALIFICATIONS Skills and Abilities Strong verbal and written communication skills. Strong presentation and facilitation skills. Strong organizational and detail-oriented skills. Ability to assess training needs, analyze performance gaps and develop solutions. An active listener who understands learner needs and organizational goals. Proficiency in claims systems and Microsoft Office applications. Ability to provide instructional design and adult learning principles. Skilled in creating engaging content. Ability to manage multiple projects and adapt to changing priorities. Exceptional customer service skills. Education/ Experience Requirements Bachelor's degree preferred but equivalent experience considered. Three or more years in claims handling or training in a Property and Casualty insurance environment. SUPERVISION Supervision Received Limited supervision. Self-reliant with minimal oversight. Refers complex or atypical problems to the Claims Operation Manager, providing suggestions for resolution. Supervision Exercised None.
    $37k-44k yearly est. Auto-Apply 8d ago
  • Claims Trainer

    Partnership Healthplan of California 4.3company rating

    Redding, CA jobs

    Train examiner and customer service level I staff on all related claim types for all Partnership lines of business using AMISYS Advance system and Claims Operating Instruction Memorandums. Responsibilities Train all levels of staff on all claim types on-site or regional site(s). Train all levels of staff on CIF processing, generating and processing adjustments both on-site and regional site(s) Provide feedback and recommendation to the Claims Audit Supervisor and Associate Director of Claims on staff training needs and system adjustments. Create and maintain training materials Maintain current knowledge of Partnerhsip Claims Policy and Procedures for all lines of business, Medi-Cal Provider Manual, Title 22 regulations, Knox Keene regulations, and CMS Medicare regulations. Draft Claims Operating Instruction documentation for the Claims Director as assigned. SECONDARY DUTIES AND RESPONSIBILITIES Assist with system testing as needed. Other duties as assigned. Qualifications Education and Experience Minimum two (2) years of claims examining experience and completion of Partnership Claims training; or equivalent combination of education the experience. Special Skills, Licenses and Certifications Familiar with Medi0Cal and/or managed care claims processing. Knowledge of CPT, HCPC procedure coding, and ICD -9/ICD10 diagnostic coding. Typing speed 30 wpm and proficient use of 10-key calculator. Familiar with AMISYS or similar claims systems. Understanding of claims examining requirements. Valid California driver's license and proof of current automobile insurance compliant with Partnerrship policy are required to operate a vehicle and travel for company business. Performance Based Competencies Excellent oral and written communication skills. Ability to effectively exercise good judgment within scope of authority and handle sensitive issues with tact and diplomacy. Ability to work on multiple tasks within established time frames and sometimes conflicting priorities. Good organizational skills with ability to maintain accurate records and documentation of actions and decisions. Work Environment And Physical Demands Ability to use a computer keyboard. More than 60% of work time is spent in front of a computer monitor. When required, ability to move, carry or list objects of varying size, weighing up to 5 lbs. All HealthPlan employees are expected to: Provide the highest possible level of service to clients; Promote teamwork and cooperative effort among employees; Maintain safe practices; and Abide by the HealthPlan's policies and procedures, as they may from time to time be updated. HIRING RANGE: $32.51 - $39.01 IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.
    $32.5-39 hourly Auto-Apply 13d ago
  • Claims Trainer

    Partnership Healthplan of California 4.3company rating

    Fairfield, CA jobs

    Train examiner and customer service level I staff on all related claim types for all Partnership lines of business using AMISYS Advance system and Claims Operating Instruction Memorandums. Responsibilities Train all levels of staff on all claim types on-site or regional site(s). Train all levels of staff on CIF processing, generating and processing adjustments both on-site and regional site(s) Provide feedback and recommendation to the Claims Audit Supervisor and Associate Director of Claims on staff training needs and system adjustments. Create and maintain training materials Maintain current knowledge of Partnerhsip Claims Policy and Procedures for all lines of business, Medi-Cal Provider Manual, Title 22 regulations, Knox Keene regulations, and CMS Medicare regulations. Draft Claims Operating Instruction documentation for the Claims Director as assigned. SECONDARY DUTIES AND RESPONSIBILITIES Assist with system testing as needed. Other duties as assigned. Qualifications Education and Experience Minimum two (2) years of claims examining experience and completion of Partnership Claims training; or equivalent combination of education the experience. Special Skills, Licenses and Certifications Familiar with Medi0Cal and/or managed care claims processing. Knowledge of CPT, HCPC procedure coding, and ICD -9/ICD10 diagnostic coding. Typing speed 30 wpm and proficient use of 10-key calculator. Familiar with AMISYS or similar claims systems. Understanding of claims examining requirements. Valid California driver's license and proof of current automobile insurance compliant with Partnerrship policy are required to operate a vehicle and travel for company business. Performance Based Competencies Excellent oral and written communication skills. Ability to effectively exercise good judgment within scope of authority and handle sensitive issues with tact and diplomacy. Ability to work on multiple tasks within established time frames and sometimes conflicting priorities. Good organizational skills with ability to maintain accurate records and documentation of actions and decisions. Work Environment And Physical Demands Ability to use a computer keyboard. More than 60% of work time is spent in front of a computer monitor. When required, ability to move, carry or list objects of varying size, weighing up to 5 lbs. All HealthPlan employees are expected to: Provide the highest possible level of service to clients; Promote teamwork and cooperative effort among employees; Maintain safe practices; and Abide by the HealthPlan's policies and procedures, as they may from time to time be updated. HIRING RANGE: $32.51 - $39.01 IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.
    $32.5-39 hourly Auto-Apply 13d ago
  • Int Trainer

    Transamerica 4.1company rating

    Cedar Rapids, IA jobs

    Job Family Talent Management & Learning About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Provides analysis, design, delivery and administration of learning solutions within the organization. Designs and develop course curriculum. Supports the learning needs for small to medium scale transformational projects. Evaluates the effectiveness of learning programs and transfer of knowledge. Works closely with the team to ensure programs align with and contribute to business and strategic goals. Responsibilities Support the learning needs of the organization, including new products and systems projects; design and develop online training courses, resources and job aids that support the success of the learning programs. Analyze the needs of the business unit to ensure that the design and documentation of learning materials is effective. Continue to grow and develop as a learning professional by contributing to the success of the team. This will be done by demonstrating and sharing best learning practices with business groups and team members, and by acting as a role model in the learning professional field. Deliver and assess process and system training. Work with business areas to ensure application of knowledge on the job. Maintain development history and learner's progress within the learning management system (LMS) and monitor effectiveness of programs. Develop curriculum and work closely with each team area to keep the documentation updated as changes occur. Develop and deliver presentations utilizing different mediums. Qualifications Bachelor's degree in a business-related field or equivalent work experience. Two years learning and development experience. Ability to work independently and as part of a team. Strong documentation and technical writing skills. Excellent interpersonal skills. Ability to incorporate creative and innovative solutions in a learning environment. Project management skills that include research capabilities and effective prioritization. Strong verbal and written communication skills. Advanced proficiency in Microsoft Windows and MS Office applications. Preferred Qualifications Knowledge of adult learning principles. Training experience in insurance or other related business. Insurance/financial services industry experience. Knowledge of Microsoft SharePoint and learning management systems. Working Conditions This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in one of our hub locations (Cedar Rapids, Baltimore, Philadelphia, or Denver). Relocation assistance will not be provided for this position Compensation The salary for this position generally ranges between $56,000 - $62,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus of 7.5% based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits Competitive Pay Bonus for Eligible Employees Benefits Package Pension Plan 401k Match Employee Stock Purchase Plan Tuition Reimbursement Disability Insurance Medical Insurance Dental Insurance Vision Insurance Employee Discounts Career Training & Development Opportunities Health and Work/Life Balance Benefits Paid Time Off starting at 160 hours annually for employees in their first year of service. Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. Adoption Assistance Employee Assistance Program College Coach Program Back-Up Care Program PTO for Volunteer Hours Employee Matching Gifts Program Employee Resource Groups Inclusion and Diversity Programs Employee Recognition Program Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
    $56k-62k yearly Auto-Apply 12d ago
  • New Staff Trainer

    Dungarvin Indiana 4.2company rating

    South Bend, IN jobs

    Dungarvin is a national organization of privately owned companies that are dedicated to providing high quality, community-based supports to people with varying support needs. Founded in St. Paul, Minnesota in 1976, Dungarvin has grown to employ approximately 3,000 people who currently provide supports to over 3,100 individuals across 14 states! Helping people with varying support needs to achieve their fullest potential improves the quality of their life and that of the entire community. Dungarvin is proud to be a part of this enriching process! Job Description Responsibilities Include: • Maintain working knowledge of all regulations, policies and service philosophies. • Responsibility: Coordinate and conduct all training for new employees, and also conduct refresher trainings for existing employees. • Responsibility: Ensure that training room and training materials are available and accessible to complete training. • Responsibility: To organize and maintain all training resources. • Responsibility: To remain within fiscal limits for the staff-training budget in the administration of all training responsibilities. • Responsibility: Participate in open and direct communication with all employees specifically relating to training issues. • Responsibility: To promote a positive and professional attitude toward others. • Responsibility: To provide assistance and support in other areas, as requested. Duties Include but are not limited to: • Develop and maintain a working knowledge of current and proposed service rules and licensing regulations, with a special focus on those related to staff training and development. • Review organizational policies and systems pertaining to staff training for consistency with license requirements, inform and offer suggestions for changes to the training/quality manager as needed. • Ensure that all staff training is presented in accordance with the service philosophies current in organization. • Schedule training classes throughout the year, in consultation with the Training/Quality Manager and other affected departments. • Ensure a training calendar listing all new staff orientations and refresher trainings offered is posted and available to view. • Maintain all equipment needed for training (mannequins, manuals, DVD's, examinations, training booklets, etc.) • Notify supervisors of each employee's satisfactory/unsatisfactory completion of the training session • Process paperwork associated with trainings timely and efficiently. • Ensure that any mandatory teaching certifications are secured and maintained in accordance with the recommendations. • Distribute training materials to participants. • Inventory current training materials (books, journals, articles, videotapes, DVDs, handouts, video camera, etc.) and create an index of these items. • Assess need for additional training materials and make recommendations accordingly to supervisor. • Maintain updated PowerPoint presentations on the Dungarvin server. • Modify and update training outlines as necessary. • Maintain open and accurate communication with all employees throughout the organization. • Communicate scheduled trainings to employees. • Represent the organization in a positive, professional and responsible manner to employees, other professionals, and the community. • Work cooperatively with other employees to coordinate the organization's training services and resources to maximize the benefit to consumers, programs, and staff. • Research and obtain varied resources for review, consultation and consideration for use. • Other duties as assigned. Dungarvin is an organization that has been helping over 4,000 individuals across 14 states, For more than 40 years. We are currently looking for a Trainer to help with the training of new staff! At Dungarvin we strive to make a difference in someone's life. Working at Dungarvin will not only change your life, it will change the lives of the individuals we serve. If you see that training new staff to work with the individuals we support sounds like a rewarding job, then this is the position for you! Dungarvin is an equal opportunity employer. Qualifications Minimum high school diploma/GED equivalent; Bachelor's degree preferred. This position requires 1-2 years experience or education related to teaching, training, or in-service presentations. Previous experience working with individuals who have disabilities is preferred. This position requires excellent oral and written communication and presentation skills, as well as time management and organizational skills. Current certification in CPR and First Aid preferred. Ability to obtain certification and maintain required certifications required Additional Information Complete an online application at ************************
    $31k-38k yearly est. 9h ago
  • Int Trainer

    Aegon 4.4company rating

    Cedar Rapids, IA jobs

    Job Family Talent Management & Learning About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Provides analysis, design, delivery and administration of learning solutions within the organization. Designs and develop course curriculum. Supports the learning needs for small to medium scale transformational projects. Evaluates the effectiveness of learning programs and transfer of knowledge. Works closely with the team to ensure programs align with and contribute to business and strategic goals. Responsibilities * Support the learning needs of the organization, including new products and systems projects; design and develop online training courses, resources and job aids that support the success of the learning programs. * Analyze the needs of the business unit to ensure that the design and documentation of learning materials is effective. * Continue to grow and develop as a learning professional by contributing to the success of the team. This will be done by demonstrating and sharing best learning practices with business groups and team members, and by acting as a role model in the learning professional field. * Deliver and assess process and system training. * Work with business areas to ensure application of knowledge on the job. * Maintain development history and learner's progress within the learning management system (LMS) and monitor effectiveness of programs. * Develop curriculum and work closely with each team area to keep the documentation updated as changes occur. * Develop and deliver presentations utilizing different mediums. Qualifications * Bachelor's degree in a business-related field or equivalent work experience. * Two years learning and development experience. * Ability to work independently and as part of a team. * Strong documentation and technical writing skills. * Excellent interpersonal skills. * Ability to incorporate creative and innovative solutions in a learning environment. * Project management skills that include research capabilities and effective prioritization. * Strong verbal and written communication skills. * Advanced proficiency in Microsoft Windows and MS Office applications. Preferred Qualifications * Knowledge of adult learning principles. * Training experience in insurance or other related business. * Insurance/financial services industry experience. * Knowledge of Microsoft SharePoint and learning management systems. Working Conditions * This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in one of our hub locations (Cedar Rapids, Baltimore, Philadelphia, or Denver). * Relocation assistance will not be provided for this position Compensation The salary for this position generally ranges between $56,000 - $62,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus of 7.5% based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * College Coach Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
    $56k-62k yearly Auto-Apply 15d ago
  • Int Trainer

    Aegon 4.4company rating

    Denver, CO jobs

    Job Family Talent Management & Learning About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Provides analysis, design, delivery and administration of learning solutions within the organization. Designs and develop course curriculum. Supports the learning needs for small to medium scale transformational projects. Evaluates the effectiveness of learning programs and transfer of knowledge. Works closely with the team to ensure programs align with and contribute to business and strategic goals. Responsibilities * Support the learning needs of the organization, including new products and systems projects; design and develop online training courses, resources and job aids that support the success of the learning programs. * Analyze the needs of the business unit to ensure that the design and documentation of learning materials is effective. * Continue to grow and develop as a learning professional by contributing to the success of the team. This will be done by demonstrating and sharing best learning practices with business groups and team members, and by acting as a role model in the learning professional field. * Deliver and assess process and system training. * Work with business areas to ensure application of knowledge on the job. * Maintain development history and learner's progress within the learning management system (LMS) and monitor effectiveness of programs. * Develop curriculum and work closely with each team area to keep the documentation updated as changes occur. * Develop and deliver presentations utilizing different mediums. Qualifications * Bachelor's degree in a business-related field or equivalent work experience. * Two years learning and development experience. * Ability to work independently and as part of a team. * Strong documentation and technical writing skills. * Excellent interpersonal skills. * Ability to incorporate creative and innovative solutions in a learning environment. * Project management skills that include research capabilities and effective prioritization. * Strong verbal and written communication skills. * Advanced proficiency in Microsoft Windows and MS Office applications. Preferred Qualifications * Knowledge of adult learning principles. * Training experience in insurance or other related business. * Insurance/financial services industry experience. * Knowledge of Microsoft SharePoint and learning management systems. Working Conditions * This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in one of our hub locations (Cedar Rapids, Baltimore, Philadelphia, or Denver). * Relocation assistance will not be provided for this position Compensation The salary for this position generally ranges between $56,000 - $62,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus of 7.5% based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * College Coach Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
    $56k-62k yearly Auto-Apply 15d ago
  • Int Trainer

    Aegon 4.4company rating

    Baltimore, MD jobs

    Job Family Talent Management & Learning About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Provides analysis, design, delivery and administration of learning solutions within the organization. Designs and develop course curriculum. Supports the learning needs for small to medium scale transformational projects. Evaluates the effectiveness of learning programs and transfer of knowledge. Works closely with the team to ensure programs align with and contribute to business and strategic goals. Responsibilities * Support the learning needs of the organization, including new products and systems projects; design and develop online training courses, resources and job aids that support the success of the learning programs. * Analyze the needs of the business unit to ensure that the design and documentation of learning materials is effective. * Continue to grow and develop as a learning professional by contributing to the success of the team. This will be done by demonstrating and sharing best learning practices with business groups and team members, and by acting as a role model in the learning professional field. * Deliver and assess process and system training. * Work with business areas to ensure application of knowledge on the job. * Maintain development history and learner's progress within the learning management system (LMS) and monitor effectiveness of programs. * Develop curriculum and work closely with each team area to keep the documentation updated as changes occur. * Develop and deliver presentations utilizing different mediums. Qualifications * Bachelor's degree in a business-related field or equivalent work experience. * Two years learning and development experience. * Ability to work independently and as part of a team. * Strong documentation and technical writing skills. * Excellent interpersonal skills. * Ability to incorporate creative and innovative solutions in a learning environment. * Project management skills that include research capabilities and effective prioritization. * Strong verbal and written communication skills. * Advanced proficiency in Microsoft Windows and MS Office applications. Preferred Qualifications * Knowledge of adult learning principles. * Training experience in insurance or other related business. * Insurance/financial services industry experience. * Knowledge of Microsoft SharePoint and learning management systems. Working Conditions * This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in one of our hub locations (Cedar Rapids, Baltimore, Philadelphia, or Denver). * Relocation assistance will not be provided for this position Compensation The salary for this position generally ranges between $56,000 - $62,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus of 7.5% based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * College Coach Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
    $56k-62k yearly Auto-Apply 15d ago
  • College Graduate In Training

    MacAllister 4.5company rating

    Grand Rapids, MI jobs

    Objective Our College Graduate in Training (CGIT) position offers various assignments over a two-three year time frame. Provide opportunities to explore different aspects of their professional field to enable them to make informed choices about career growth. Responsibilities This role includes various assignments to be completed in two-three years. Each department designs the best way to develop the talent and leadership. This schedule combined with the individual's ability to learn and grow may expedite or lengthen the time period in each position. CGITs' work with mentors to plan a personal development program that reflects their interests and the company's needs. They receive support, coaching and mentoring from their program mentor as well as their immediate supervisors. Opportunities to explore different aspects of their professional field to make informed choices about their career growth are provided. Networking with colleagues in the program to develop social and business relationships are encouraged. The ultimate goal of a CGIT is to become well versed in various business areas and to bring knowledge back to the hired department to become successfully integrated into the team in the future. Qualifications Bachelor's degree in heavy equipment or automotive technology, business or related field. Successful candidates typically have an outstanding scholastic record and have demonstrated characteristics such as the ability to work well with others, maturity, resourcefulness, integrity and entrepreneurial spirit. Great written and oral communications skills. Disclaimer Any Duties and Responsibilities described within the Careers Page are not a comprehensive list, and the scope of the job may change as necessitated by business demands. MacAllister CAT is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Share: Quick Apply Now
    $25k-36k yearly est. Auto-Apply 2d ago
  • Staff Site Trainer

    General 4.4company rating

    Escondido, CA jobs

    ✨ Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for a Staff Site Trainer at San Pasqual Academy in Escondido, California. ✨ San Pasqual Academy is located on a beautiful 238 acres in rural San Pasqual Valley. SPA is equipped with all the amenities of a private high school, including classrooms, an auditorium, gym, and cafeteria. On grounds sports and activities include basketball, softball, and football. Our unique campus features residential staff and house parents serving as surrogate parents who mentor and tutor students, teach age-appropriate independent living skills, create opportunities to explore new interests, encourage participation in sports and recreation, assist in the exploration of career and job opportunities, and promote family living skills. Pay: $68,640/yr Perks & Benefits: Medical, Dental, Vision and company paid Life Insurance within 90 days, and 403b match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues and more! ATCS Benefits & Perks What you will do: As the Staff Site Trainer, you will be a key member of the management team, ensuring staff are trained and supported to provide the highest quality of care to our students. You will lead New Hire Orientation, annual recertifications, on-the-job training, and essential subjects that keep our site in compliance with licensing requirements and ROP standards. You'll also provide additional training and coaching to employees on performance plans, coordinate training across departments and shifts, and deliver student training when needed. This position also maintains training materials, develops schedules, and ensures documentation meets compliance and reporting standards. As part of your role, you'll model ROP's Positive Operational Culture, mentor staff and students, and help create a safe and supportive environment where everyone can thrive. To be considered you should: Possess a High School diploma or equivalent; Bachelor's degree preferred. Have at least four years of related experience (ROP experience strongly preferred) or one year of related experience with a Bachelor's degree. Two years of supervisory experience preferred. Hold instructor certifications in CPR/First Aid, PPC, Crisis Intervention, Suicide Prevention, Treatment Topics, Essential Subjects, and SCM. Demonstrate strong organizational, time management, and interpersonal skills. Be able to work effectively in a fast-paced environment while modeling professionalism. Meet eligibility as an ROP driver with a valid state driver's license and acceptable driving record. Successfully pass a criminal background check, drug screen, physical, and TB test. Schedule: Monday- Friday 8am-5pm Apply today and Make a Difference in the Lives of Youth! After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a Child Care Worker, you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment. Follow us on Social! Instagram / Facebook / Linkedin / Tik Tok / YouTube
    $68.6k yearly 60d+ ago
  • Int Trainer

    Aegon 4.4company rating

    Philadelphia, PA jobs

    Job Family Talent Management & Learning About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Provides analysis, design, delivery and administration of learning solutions within the organization. Designs and develop course curriculum. Supports the learning needs for small to medium scale transformational projects. Evaluates the effectiveness of learning programs and transfer of knowledge. Works closely with the team to ensure programs align with and contribute to business and strategic goals. Responsibilities * Support the learning needs of the organization, including new products and systems projects; design and develop online training courses, resources and job aids that support the success of the learning programs. * Analyze the needs of the business unit to ensure that the design and documentation of learning materials is effective. * Continue to grow and develop as a learning professional by contributing to the success of the team. This will be done by demonstrating and sharing best learning practices with business groups and team members, and by acting as a role model in the learning professional field. * Deliver and assess process and system training. * Work with business areas to ensure application of knowledge on the job. * Maintain development history and learner's progress within the learning management system (LMS) and monitor effectiveness of programs. * Develop curriculum and work closely with each team area to keep the documentation updated as changes occur. * Develop and deliver presentations utilizing different mediums. Qualifications * Bachelor's degree in a business-related field or equivalent work experience. * Two years learning and development experience. * Ability to work independently and as part of a team. * Strong documentation and technical writing skills. * Excellent interpersonal skills. * Ability to incorporate creative and innovative solutions in a learning environment. * Project management skills that include research capabilities and effective prioritization. * Strong verbal and written communication skills. * Advanced proficiency in Microsoft Windows and MS Office applications. Preferred Qualifications * Knowledge of adult learning principles. * Training experience in insurance or other related business. * Insurance/financial services industry experience. * Knowledge of Microsoft SharePoint and learning management systems. Working Conditions * This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in one of our hub locations (Cedar Rapids, Baltimore, Philadelphia, or Denver). * Relocation assistance will not be provided for this position Compensation The salary for this position generally ranges between $56,000 - $62,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus of 7.5% based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * College Coach Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
    $56k-62k yearly Auto-Apply 15d ago
  • Claims Trainer

    Strickland Insurance Group 3.4company rating

    Scottsdale, AZ jobs

    Atlantic Casualty Insurance Company (ACIC) is a recognized Excess and Surplus Lines carrier and proud affiliate of the Auto-Owners Insurance Group since 2016. With authority in all 50 states and Washington, D.C., ACIC provides innovative insurance solutions while maintaining a strong financial foundation, reflected in our A.M. Best rating of A+ (Superior). Our strength comes from our people. For six consecutive years, we've been certified a Great Place to Work and consistently ranked among Fortune's “100 Best Small and Medium Workplaces”. At ACIC, we foster a culture where everyone belongs. We're a team-supporting one another through leadership development, mentorship programs, career certifications, and comprehensive benefits. Our benefits include: Health, Dental & Vision plans (HSA & PPO options) 401(k) with company match + financial advisor access Tuition reimbursement & student loan assistance Paid parental leave Counseling and mental wellness support Flexible work and in-office schedules Whether you're just starting your career or looking to grow it, Atlantic Casualty is where talent thrives, and teamwork drives success. Please visit our Careers Page for more information on the benefits and programs you will enjoy by joining the team at Atlantic Casualty Insurance Company. ************************************************ SUMMARY: The Trainer will be responsible for conducting claims on-boarding and administer the initial systems and test environment training over a 3-4 week period. Additionally, the Trainer will assist with developing and implementing training programs as needed for current staff as well as well as co-ordinate the training of new hires and interns. Essential Functions: Develop and implement a training programs for new hires and current staff that addresses all lines of business ACIC writes. Periodically review the training program to make sure it is current with regulatory requirements and legal jurisdictions, and to meet the needs of staff. Excellent communication skills to provide feedback to management and adjustment staff based on audit results. Develop individual and/or group training programs as needed based on audit results. Demonstrate advanced knowledge of coverage, liability, investigation, litigation, negotiation, salvage, subrogation, of general liability, construction defect, property, garage and auto physical damage claims handling. Regular contact with Directors, managers, examiners, adjusters and other department personnel. Maintain confidentiality with sensitive Company information. Perform other similar or related duties as assigned. Required Knowledge & Skills A four-year degree from an accredited institution or equivalent experience. Knowledge of and adherence to, the state laws and regulations governing the handling of property and casualty claims throughout the United States. Knowledge of coverage, liability, investigation, litigation, negotiation, salvage, subrogation, of general liability, construction defect, property, garage and auto physical damage claims handling. An understanding of accounting principles, construction, underwriting, marketing and auto physical damage and/or property estimating. Experience with WORD and Excel systems. Preferred Prior claims training experience 12-15 plus years successful handling of claims including advanced skills in coverage analysis, investigation, litigation management, negotiation, salvage and subrogation. Knowledge of medical terms and legal issues. Excellent writing skills Advanced communication skills are required to understand, interpret and convey technical information. Excellent computer skills. Excellent time management and organizational skills Ability to quickly understand and utilize existing and future claims handling systems. LicensingA North Carolina resident adjuster's license is preferred. MENTAL REQUIREMENTS : The ability to define problems, collect data, establish facts, and draw valid conclusions. The ability to think independently, to collect, compile and organize facts and figures in accordance with established procedures. The ability to interpret an extensive variety of instructions in written or diagram form. Reasoning; dealing with problems involving a few variables in standard situations. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle controls and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus. The employee must hold a valid driver's license and be able to drive a car as well as travel overnight by plane. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works indoors at a cubicle with a computer. The noise level is usually moderate. TRAVEL: 20% to 40% (depending on where the claims trainer(s) are located, the supervisor may need to travel to branch offices to visit with their direct report(s)
    $30k-48k yearly est. Auto-Apply 15d ago
  • Claims Trainer

    Atlantic Casualty Insurance Co 4.2company rating

    Scottsdale, AZ jobs

    Atlantic Casualty Insurance Company (ACIC) is a recognized Excess and Surplus Lines carrier and proud affiliate of the Auto-Owners Insurance Group since 2016. With authority in all 50 states and Washington, D.C., ACIC provides innovative insurance solutions while maintaining a strong financial foundation, reflected in our A.M. Best rating of A+ (Superior). Our strength comes from our people. For six consecutive years, we've been certified a Great Place to Work and consistently ranked among Fortune's “100 Best Small and Medium Workplaces”. At ACIC, we foster a culture where everyone belongs. We're a team-supporting one another through leadership development, mentorship programs, career certifications, and comprehensive benefits. Our benefits include: Health, Dental & Vision plans (HSA & PPO options) 401(k) with company match + financial advisor access Tuition reimbursement & student loan assistance Paid parental leave Counseling and mental wellness support Flexible work and in-office schedules Whether you're just starting your career or looking to grow it, Atlantic Casualty is where talent thrives, and teamwork drives success. Please visit our Careers Page for more information on the benefits and programs you will enjoy by joining the team at Atlantic Casualty Insurance Company. ************************************************ SUMMARY: The Trainer will be responsible for conducting claims on-boarding and administer the initial systems and test environment training over a 3-4 week period. Additionally, the Trainer will assist with developing and implementing training programs as needed for current staff as well as well as co-ordinate the training of new hires and interns. Essential Functions: Develop and implement a training programs for new hires and current staff that addresses all lines of business ACIC writes. Periodically review the training program to make sure it is current with regulatory requirements and legal jurisdictions, and to meet the needs of staff. Excellent communication skills to provide feedback to management and adjustment staff based on audit results. Develop individual and/or group training programs as needed based on audit results. Demonstrate advanced knowledge of coverage, liability, investigation, litigation, negotiation, salvage, subrogation, of general liability, construction defect, property, garage and auto physical damage claims handling. Regular contact with Directors, managers, examiners, adjusters and other department personnel. Maintain confidentiality with sensitive Company information. Perform other similar or related duties as assigned. Required Knowledge & Skills A four-year degree from an accredited institution or equivalent experience. Knowledge of and adherence to, the state laws and regulations governing the handling of property and casualty claims throughout the United States. Knowledge of coverage, liability, investigation, litigation, negotiation, salvage, subrogation, of general liability, construction defect, property, garage and auto physical damage claims handling. An understanding of accounting principles, construction, underwriting, marketing and auto physical damage and/or property estimating. Experience with WORD and Excel systems. Preferred Prior claims training experience 12-15 plus years successful handling of claims including advanced skills in coverage analysis, investigation, litigation management, negotiation, salvage and subrogation. Knowledge of medical terms and legal issues. Excellent writing skills Advanced communication skills are required to understand, interpret and convey technical information. Excellent computer skills. Excellent time management and organizational skills Ability to quickly understand and utilize existing and future claims handling systems. LicensingA North Carolina resident adjuster's license is preferred. MENTAL REQUIREMENTS : The ability to define problems, collect data, establish facts, and draw valid conclusions. The ability to think independently, to collect, compile and organize facts and figures in accordance with established procedures. The ability to interpret an extensive variety of instructions in written or diagram form. Reasoning; dealing with problems involving a few variables in standard situations. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle controls and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus. The employee must hold a valid driver's license and be able to drive a car as well as travel overnight by plane. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works indoors at a cubicle with a computer. The noise level is usually moderate. TRAVEL: 20% to 40% (depending on where the claims trainer(s) are located, the supervisor may need to travel to branch offices to visit with their direct report(s)
    $42k-53k yearly est. Auto-Apply 15d ago
  • Epic Trainer

    Unitedhealth Group 4.6company rating

    Job trainer job at UnitedHealth Group

    _This position is Field Based and requires regular travel to various locations as part of your daily responsibilities._ Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** The **Epic Trainer** is responsible for the preparation, facilitation, and follow up of Epic training activities for the Optum Health Networks team.The Epic trainer will work directly with the OHN Leadership and within their assigned market. Ideal candidates are independent contributors with experience in training Epic applications in the provider practice setting. In this role you will need high emotional intelligence to maintain composure and navigate divergent goals and challenging situations. You need solid interpersonal communication skills to build positive relationships, use tact in sensitive situations; listen well to various points of view; relate well to others at all levels. This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm EST. It may be necessary, given the business need, to work occasional overtime. This will be on the job training and the hours during training will be 8:00am to 5:00pm EST, Monday - Friday. **Primary Responsibilities:** + Train Epic applications for new hires, learners participating in Epic Thrive session, during bi-annual Epic upgrades + Train In-Person and virtual classes + Participate in coordination of training scheduling process + Monitor and respond to training service ticket requests + Support training team in box incoming requests + Utilize LMS to facilitate training sessions, take attendance, make learner adjustments based on needs, and loading of training content + Participate in Upgrade and Merger and Acquisition projects + Travel to training sites as required + Serve as training resource for clinical and operations staff + Prepare, manage and maintain training classroom(s) + Performs additional duties as assigned + Train other applications as required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma / GED OR equivalent years of work experience + Must be 18 years of age OR older + Must have a valid driver's license + 3+ years of Epic training experience in a provider practice setting and/or equivalent EHR/provider practice related training experience + Successfully pass Epic Credentialing panel for assigned applications within 60 days of start + Experience with Computers and Windows based programs + Proficient in Microsoft Office Suite and particularly in Team meetings + Presentation skills + Ability to work in a high-performing, fast-paced, collaborative environment with limited supervision; must possess a high degree of self motivation, versatility, and flexibility + To be a quick learner, willing to tackle new opportunities and challenges with the capacity to synthesize and articulate complex subject matter so it can be easily understood + Ability to work a flexible work schedule and travel both locally and non-locally to off-site training locations as needed + Ability to travel up to 25% of the time + Ability to keep all company sensitive documents secure (if applicable) + Dedicated work area established that is separated from other living areas that provides information privacy + Residing in a location that can receive a high-speed internet connection (additional information on UnitedHealth Group approved internet providers and restrictions will be provided) + Must reside within the state of Ohio OR Indiana + Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm EST. It may be necessary, given the business need, to work occasional overtime. **Preferred Qualifications:** + Familiarity with Learning Management Systems + Background in Instructional Design **Soft Skills:** + Self-starter with ability to take direction and come up with approaches and solutions + Excellent multi-tasking skills + Takes ownership of training processes with a focus on creating an enriched training experience + Solid interpersonal communication skills, builds positive relationships, uses tact in sensitive situations; listens well to various points of view; relates well to others at all levels. + Effective written and oral communication skills necessary to foster team collaboration, and supportive learner environment + Engaging Facilitator - facilitates presentations/training, workshops, or meetings in a structured manner; can manage group dynamic Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 - $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED
    $28.3-50.5 hourly 42d ago

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