Community Health Worker jobs at Unity Health Care

INTRODUCTION Under the supervision of the Director of Population Health, the Population Health Outreach Specialist will be responsible for contacting patients who tested positive for COVID-19 via electronic lab reports and case reports submitted by healthcare provider. Primary responsibilities include, but are not limited to, coordinating with the Managed Care Organizations to collaborate on priorities and outreach efforts to improve compliance and decrease gaps in care. MAJOR DUTIES/ESSENTIAL FUNCTIONS Essential and other important responsibilities and duties may include, but are not limited to the following: Calls patient for follow up appointments Sends notification/T-CONS to providers of patients concerns Sends certified letters to patients if unable to reach Assigns lab reports to the Infection Control team Schedules patients EPSDT appointments Calls patient to inform them of lab results (Nurse only) Connects patients lost to care to Primary Care Provider Provides outreach to patients by visiting the home to engage to care Develops a professional, therapeutic working relationship with clients. Collaborates with Social Service staff to assist with case management needs related to addictions, mental illness, homelessness, domestic violence, pregnancy, family issues and on-going support. Accurately documents and logs all patient encounters in eClinical Works (eCW) and responds to messages, referrals, and TCONS within established time frames per electronic medical record policy. Participates in professional development opportunities. Attends departmental, health center, providers' meetings and mandatory trainings and meetings. Assists Returning Citizens to navigate their health care Performs other duties as assigned. MINIMUM QUALIFICATIONS High school diploma. Associate degree preferred. Two (2) years of related experience Extensive experience with substance abuse, incarceration, homelessness and other issues facing out of care individuals. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of DC community resources and services; ability to assess clients for needs related to treatment education, risk reduction and prevention. Demonstrated documentation skills Knowledge and understanding of health care terminology. Ability to work both independently and as a team member Demonstrated proficiency with business software (e.g. Microsoft Office Suite preferred). Transportation SUPERVISORY CONTROLS The position reports to the Director of Population Health. GUIDELINES This position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures. PERSONAL CONTACTS This position has contact with staff at all levels throughout the organization. There are also external organizational relationships that may be part of the work of this individual. PHYSICAL EFFORT AND WORK ENVIRONMENT Refer to the ADA Checklist. DISTINGUISHING CHARACTERISTICS The incumbent must be able to balance the needs of diverse constituencies on a daily basis. RISKS The position works involves everyday risk and discomforts, which require normal safety pre-caution typical of such places as offices, meetings, training room and other UHC health Care Sites. The work area is adequately lit, heated and ventilated. All medical services shall be provided according to medical accepted community standards of care. Shall provide evidence of recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results. Shall provide evidence of vaccination for Hepatitis A & B. The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Account Development Liaison is responsible for all activities designated to increase referrals/admissions and enhancing relationships with referral sources. These activities may include, but are not limited to; education, marketing, public relations, customer service, and assistance in patient referral functions to ensure timely access to services Qualifications: Bachelor's degree in related field preferred or an equivalent combination of education and experience Minimum of two (2) years of professional medical sales experience preferred (other sales experience may be considered); background in healthcare considered Ability to promote all service lines with potential referral sources in competitive areas Technically proficient with Outlook, Word, Excel, Power Point and other job-related software Professional presence with excellent communication skills (written and verbal), including public speaking Bi-lingual in Spanish preferred Mobile Driver - Valid driver's license and automobile insurance per Company policy Must be willing and able to travel throughout the designated service area Able to manage time and contacts effectively to achieve desired outcomes Ability to analyze, evaluate, plan, and execute both existing and potential sales activities and strategies that result in referral generation and the achievement of goals Ability to work unsupervised, exercise a high degree of discretion and independent judgment while demonstrating the ability to make decisions which benefit the territory, Organization, and the management of the assigned individual budget Self-motivated and resourceful Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all Employees: Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe the Company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support Company research and educational activities. Share expertise with co-workers, both formally and informally. Participate in Quality Assessment Performance Improvement activities as appropriate for the position. Job Responsibilities: Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, assisted living facilities, home health and companion care agencies, and other referral sources. Provides a consistent professional presence in the healthcare community with all identified referral sources within assigned territory; includes participation in appropriate clinical groups and interaction with referral sources during business hours, as well as weekends, evenings and holidays in order to meet required admission goals. Activities resulting in 90% customer facing time/travel and less than 10% administrative duties. Responsible for ongoing territory management ensuring that assigned accounts reflect up-to-date, accurate profile information. Completes all sales call documentation in the CRM timely and with accuracy. Responsible for the development of data driven, comprehensive quarterly sales plans that focus on strategies that result in admission and program growth. Demonstrates creativity, innovation, and desire to create continued growth in assigned territory and accounts. Develops and maintains a structured call rotation with all assigned accounts, preventing accounts from becoming neglected. Consistently averages greater than 50 sales calls per week. Develops new referral sources and businesses within assigned territory. Provides ongoing education and data updates to referral sources routinely. These include patient updates, referral/admission outcomes, educational material, and statistical analysis. Is a professional representative for the Organization and performs as an active, motivated, productive, professional and positive member of the sales team. Represents Chapters professionally during all work-related activities, ensuring that activities are aligned with the program initiatives and goals, as determined by the program business development leader. Provides consistent, frequent communication with referral sources including, but not limited to, organizational quality, outcomes, competencies, and clinical criteria and differentiators. Performs at a high level as the account manager, providing exceptional customer service for all account related needs. Facilitates communication and resolution between the customer and team members. Communicates effectively with the Director of Business Development on identified customer concerns. Independently monitors trends related to account growth and loss and the development of new business. Quickly adjusts to self-correct where the need is identified, resulting in year-over-year growth for the territory. Constantly strives to improve the image of the Organization in the healthcare community. Meets or exceeds assigned goals/productivity expectations and finds increasingly efficient ways to manage the territory and customer needs. Completes work and documentation with accuracy and within assigned deadlines. Performs other duties as assigned. Compensation Pay Range: $75,895.65 - $113,843.48 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

McClendon Center, founded in 1980, is a certified community based service provider operating under the District of Columbia Department of Behavioral Health. As a leading not-for-profit organization in Washington, DC, the McClendon Center provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, promoting friendship, instilling independence, and providing an outlet for emotional growth and greater participation in the community. McClendon Center is a respected and high rated agency in the District of Columbia. The Center is also the only independent mental health agency in the District to be accredited by the Joint Commission on Accreditation of Healthcare Organizations. Are you a Master's level professional seeking to make a real difference in the lives of individuals with mental health needs? Are you passionate about gaining valuable clinical experience and achieving licensure? Join the McClendon Center team and grow your career with us! PRINCIPAL ACCOUNTABILITIES: Provide comprehensive clinical and community-based support to individuals with mental health diagnoses. Conduct ongoing assessments of clients' needs and develop individualized service plans, including diagnostic reviews, every 180 days. Offer crisis intervention and support to clients in need. Assist clients in accessing essential resources, including benefits, housing, and community support services. Provide education and support to clients and their families regarding symptom management and medication adherence. Maintain accurate and timely documentation of all services provided, including progress notes and billing. Complete required assessments, including crisis plans, DLA-20, GAIN, and Reaching Recovery assessments. Participate in an on-call rotation to provide after-hours support to clients. Advocate for clients within social, governmental, and community systems. Collaborate with a multidisciplinary team and participate in staff meetings and training sessions. Maintain client confidentiality and adhere to ethical standards. Achieve and maintain productivity standards, with opportunities for monthly bonuses. Qualifications QUALIFICATIONS Master's degree in Counseling. Experience in a mental health or social services setting preferred. Strong desire to pursue licensure (LGPC). Ability to work flexible hours, including evenings and weekends, as needed. SPECIALIZED KNOWLEDGE AND SKILLS REQUIREMENTS: Knowledge of mental health diagnoses and treatment modalities. Strong clinical assessment and intervention skills. Excellent communication and interpersonal skills. Ability to work effectively with diverse populations. Proficiency in electronic health records (EHR) and Microsoft Office Suite. Commitment to ethical practice and client advocacy. LICENSURE SUPPORT & PROFESSIONAL GROWTH Free Clinical Supervision Provided: We are dedicated to supporting your licensure journey by providing high-quality, free clinical supervision from experienced professionals. Exam and Licensure Cost Coverage: We invest in your future by covering the costs of exams and/or licensure for eligible candidates. Professional Development Opportunities: We offer ongoing training and development opportunities to enhance your clinical skills and knowledge. ADDITIONAL INFORMATION Competitive starting salary of $43,000 - $50,500 annually, based on experience. Comprehensive benefits package, including 100% employer-paid health, dental, and wellness benefits. Generous paid time off, retirement contributions, and tuition stipend. Public Service Loan Forgiveness eligibility. Company-provided technology and work tools. Join our team and make a meaningful impact while advancing your career! Additional Information If you are ready for a new challenge in your professional career, submit your cover letter and resume online. Resumes are reviewed on a rolling basis. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. McClendon Center is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability. No phone calls, please. Note: McClendon Center is not accepting resumes or referrals from agencies. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Counseling at DuPont hires the candidate.

The Behavioral Health Patient Care Navigator I (PCN) plays a crucial role at Mary's Center by providing the first line of customer service interaction with participants for the entire behavioral organization. It requires the ability to converse with the public in a culturally humble way to ease the participant's access to care. The Behavioral Health Patient Care Navigator (PCN) is to collect demographic, and insurance related information required prior to service delivery. Bilingual Spanish language required. Reportability This position will report directly to the Behavioral Health Patient Care Supervisor. Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The tasks include the following activities and functions. * Greet & welcome patients, visitors, and others to Mary's Center. * Facilitate a positive and efficient office environment by modeling professional performance and conduct. * Communicate pertinent information to participants and Behavioral Health clinic team members. * Adhere to all Mary's Center's confidentiality & HIPAA policies. * Assess care affordability and assist enrollment in insurance or discount programs. * Coordinate care and services for patients. * Complete insurance verification, reminder calls, mail/fax requests, scheduling, annual consent updates for all assigned providers. * Assure efficient operations in the registration and billing processes by retrieving and tracking all participant copays/payments at assigned Behavioral Health site location and/or through virtual work. * Implement clinical questionnaires and surveys in preparation for participant care. * Maintain, coordinate, and organize participant records in eClinical Works (eCW). * Prepare and maintain the participant waiting/care area. * Assist Open Access Intake windows by registering participants, providing and collecting paperwork, and monitoring virtual and in-person waiting rooms. * Other duties as assigned by supervisor. Qualifications The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience - Minimum of High School Diploma or GED equivalent. Bilingual in Spanish and English. Previous experience as a receptionist in a medical or behavioral health office setting desired. Physical Demands - Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds. Work Environment - Mostly in a typical office with quiet to moderate noise level. The Benefits: * Health Insurance: medical, dental & vision - plus retirement options through 403(b) contribution and investment opportunities * 25 days of paid leave annually (in addition to paid holidays), plus 5 educational days * Tuition reimbursement of $2000/year towards education assistance and professional development * Transportation subsidy via metro & bus * Employee Assistance Program (EAP)

**Become a part of our caring community and help us put health first** Join Humana's In Home Well-being Assessment (IHWA) team and play a critical role in ensuring exceptional member experience and compliance with CMS standards. As a Senior Program Delivery Professional, you will manage complex grievance and complaint processes, oversee vendor relationships, and support quality initiatives that directly impact Medicare members. **Key Responsibilities:** + Lead daily management of grievance and complaint queues in PPCM, ensuring timely resolution per CMS SLAs. + Coordinate with internal teams and external vendors to uphold best practices and contractual obligations. + Manage additional feedback from Stars vendors (~150 pieces weekly) as IHWA expands responsibilities in 2025-2026. + Support highly regulated processes, including Privacy concerns, Quality of Care issues, and MRA delete management. + Analyze feedback trends, communicate findings, and influence strategy for continuous improvement. **Environment: Remote role. Operating heavily in the Patient/Provider Compliant and Management System (PPCM), managing Grievance & Appeals (G&A). Candidates must be comfortable with queue based work.** **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree or equivalent years of experience + 5+ years in member/provider grievance management + Strong knowledge of Microsoft Office (Word, Excel, Access) + Excellent communication, both oral and written + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + Master's Degree in Business Administration or a related field + PMP certification a plus + Knowledge and experience in health care environment/managed care + Strong analytical skills **Additional Information** Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: + Health benefits effective day 1 + Paid time off, holidays, volunteer time and jury duty pay + Recognition pay + 401(k) retirement savings plan with employer match + Tuition assistance + Scholarships for eligible dependents + Parental and caregiver leave + Employee charity matching program + Network Resource Groups (NRGs) + Career development opportunities To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. + Satellite, cellular and microwave connection can be used only if approved by leadership. + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 12-11-2025 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

McClendon Center, founded in 1980, is a certified community-based service provider operating under the District of Columbia Department of Behavioral Health. As a leading not-for-profit organization in Washington, DC, McClendon Center provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, promoting friendship, instilling independence, and providing an outlet for emotional growth and greater participation in the community. McClendon Center operates programs in two locations, a day program near Metro Center and an outpatient service clinic in the NOMA section of DC. The Center has revenues of approximately $9 million, with contracts from the Department of Behavioral Health, three Managed Medicaid Organizations, and grants from various foundations. McClendon Center is a respected and highly rated agency in the District of Columbia. The Center was the first independent mental health agency in the District to be accredited by the Joint Commission on Accreditation of Healthcare Organizations. PRINCIPAL ACCOUNTABILITIES: · Provides ongoing assessment of consumers' wants and clearly identified needs, and facilitates the development and updating of the service plan and assessment and diagnostic review every 180 days with no gaps between plans. · Assist and supports consumers in crisis situations. · Assist consumers in applying for all benefits and entitlements, such as SSI, Medicaid, Section 8, energy assistance, and other eligible services. · Assists consumers in locating and utilizing community resources, such as AA, self-help groups and recreational centers. · Locate safe, sanitary and affordable housing for consumers that is appropriate for the level of care needed and provide support during transition from different types of housing. · Accompany consumers to critical services when necessary, especially medication appointments and Center psychiatric appointments. · Teach consumers to utilize public transportation and to apply for any reduced fares. · Assist consumers in symptom self-management, monitor consumers' compliance with medication, and any response, side effects, or medication problems. · Assist consumers in accessing health-related services as needed. · Provide education, support and consultation to consumers' families and support system as appropriate. ∙ Documents all services provided by billing and writing progress notes no later than 11:59pm on the next business day following the date of service. ∙ Reviews and updates assessment and diagnostic review and service plans every 180 days with no gaps between plans. ∙ Reports and maintains all consumer related correspondence and activities as they occur. ∙ Complete crisis plans and DLA-20 assessment with the consumer every 180 days. · Provide external monitoring and support when consumers are engaged in services with other agencies. · Participates in the on-call system that will respond to consumers after hours, during holidays, and on weekends. · Provide advocacy and support for consumers as they navigate social, governmental and community systems. · Participate in staff meetings, case conferences and training sessions as appropriate. · Work collaboratively with all collateral agencies demonstrating positive interaction. · From the beginning of the eight week of employment, bills an average of 5.00 hours per day for each day worked; productivity is calculated and reported weekly. Productivity will be offset by any approved absences from work. A monthly bonus is available if certain standards are met. · Maintain the confidentiality of consumers at all times and operates within the Code of Ethics of the United States Psychiatric Rehabilitation Association. · Develop familiarity with Joint Commission, Medicaid and Department of Behavioral Health (DBH) standards and compliance requirements, and assists as needed in maintaining Joint Commission accreditation, Medicaid compliance and DBH. · May perform other duties as assigned. Qualifications • High school diploma required. • One (1) to four (4) years of experience in a social services or nonprofit environment. Experience in a mental health or similar agency is highly desired. • Ability to work flexible hours as required, including evenings and weekends. SPECIALIZED KNOWLEDGE AND SKILLS REQUIREMENTS: • Ability to coordinate with a multi-disciplinary team within an outpatient mental health agency. • A superior communicator, who shares information readily and concisely, listens as well as gives advice, and respects the abilities of others. • Knowledge of sound ethical practices and principles related to the care of mental health consumers. • Excellent written and verbal communication skills. • Excellent computer skills, to include operating Microsoft Office Suite programs. • Knowledge and ability to navigate an Electronic Medical Record (EMR), including data entry. • Ability to relate to adults diagnosed with serious and persistent mental illness, using knowledge of concepts, principles, and theories related to mental health and mental illness. • Ability to perform amicably in an environment serving the seriously and persistently mentally ill adult population. • Ability to respect and uphold client confidentiality. • Ability to exhibit a high level of organizational skills and able to prioritize and multi-task without direct supervision. Additional Information At McClendon Center you will find powerful resources for career-long success, including: A competitive starting base salary of $43,000 - $50,500 annually based on relevant work experience (community mental health). Professional support and career development. A package of comprehensive benefits including 100% employer paid health, dental and wellness, AFLAC supplemental benefits, four weeks of combined sick and vacation leave, 403(b) retirement employer contributions, Incentive programs, Tuition stipend, Public Service Loan Forgiveness eligibility, life insurance, EAP (Employee Assistance Program). Company paid holidays. The latest technology and work tools including a laptop and iPhone. If you are ready for a new challenge in your professional career, submit your cover letter and resume online. Resumes are reviewed on a rolling basis. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. McClendon Center is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability. No phone calls, please. Note: McClendon Center is not accepting resumes or referrals from agencies. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if McClendon Center hires the candidate.

Under the supervision of the Director of Social Services, the Community Health Worker is responsible for supporting HIV negative individuals who are at higher risk of becoming infected with HIV and/or who may have barriers to accessing resources and/or adhering to treatment or prevention. The Community Health Worker will also provide support to those who are in need of any STI treatment/ prevention resources or who may encounter barriers to care. Primary responsibilities include, but are not limited to, coordinating with the Community Health Navigator, Health Coach, and other members of the team to identify individuals who are at risk and not receiving preventative services or medical care to build trust and inform them about PrEP and other services, providing personalized assistance to help them enter medical care, and providing support until they are established in care. As trusted members of the localities in which they work, CHWs serve as the liaisons between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. CHWs also build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, and advocacy. ESSENTIAL FUNCTIONS Works collaboratively with Unity providers, social services, and nursing staff to identify at risk patients lost to care Conducts home visits and outreach to the community to locate lost to care patients. Provides personalized assistance to help out of care patients enter or reenter medical care; provides support until they are fully engaged in medical care. Provides accurate information to clients about PrEP, preventing HIV transmission, as well as other STIs, the benefits and challenges of PrEP and other STI treatment, and how to access available services. Links clients with Health Coach, and/or Community Health Navigator for Prep services Develops a professional, therapeutic working relationship with clients. Collaborates with Social Service staff to assist with case management needs related to addictions, mental illness, homelessness, domestic violence, pregnancy, family issues and on-going support. Helps patients develop confidence about their participation in PrEP treatment. Accurately documents and locks all patient encounters in eClinical Works (eCW) and responds to messages, referrals, and TCONS within established time frames per electronic medical record policy. Participates in professional development opportunities. Attends departmental, health center, providers' meetings and mandatory trainings and meetings. Performs other duties as assigned. QUALIFICATIONS High school diploma or equivalent. Experience working in a heath care setting or social services. Experience with sexual health, HIV, LGBTQ+ community, substance abuse, incarceration, homelessness Outreach experience preferred Home vising experience preferred KNOWLEDGE & EXPERIENCE REQUIRED BY THE POSITION Effective verbal and written communication skills Knowledge of DC community resources and services; ability to assess clients for needs related to treatment education, risk reduction and prevention. Experience with, or knowledge of Prep and HIV preferred. Willingness to continue education/competency training in PrEP related matters. Able to learning new skills, procedures, and information as the standards of care in PrEP treatment change Basic computer skills and the ability to type. Willingness to articulate, and adhere to, Unity's mission through his/her work SUPERVISORY CONTROLS The position reports to the Social Services Director GUIDELINES This position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures. PERSONAL CONTACTS This position has contact with staff at all levels throughout the organization. There are also external organizational relationships that may be part of the work of this individual. PHYSICAL DEMANDS Refer to ADA Checklist. WORK ENVIRONMENT Refer to ADA Checklist. OTHER SIGNIFICANT FACTS The incumbent must be able to balance the needs of diverse constituencies on a daily basis. RISKS The position works involves everyday risk and discomforts, which require normal safety pre-caution typical of such places as offices, meetings, training room and other UHC health Care Sites. The work area is adequately lit, heated and ventilated. The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual. All medical services shall be provided according to medical accepted community standards of care. Shall provide evidence of recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results. Shall provide evidence of vaccination for Hepatitis A & B. COVID vaccination and Annual Flu vaccination required. The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. Position Overview The Training and Outreach Specialist supports the Department of Homeland Security Science & Technology Directorate's Export Controls Group (ECG) by designing and implementing technical training and awareness programs on export control compliance. This role is responsible for increasing institutional knowledge and promoting a culture of compliance across DHS components, federally funded performers, and external stakeholders. The specialist will create training materials, coordinate outreach events, and evaluate the effectiveness of learning efforts, ensuring alignment with U.S. export control regulations and DHS policy. This position is based in Washington, DC and is contingent upon contract award. #LI-Onsite Key Responsibilities Training and Technical Instruction Develop technical training modules and instructional materials to raise awareness of export control compliance requirements across DHS programs. Create and maintain standardized curricula, presentations, handouts, and e-learning content tailored to a range of audiences, including federal staff, contractors, and research institutions. Implement training in accordance with applicable federal laws, regulations, and DHS standards. Coordinate the logistics and delivery of in-person and virtual training sessions, workshops, and webinars. Outreach and Stakeholder Engagement Support and facilitate outreach events aimed at educating DHS program staff, other components, and external performers about export control responsibilities. Collaborate with the ECG Team Lead and federal program managers to identify outreach needs and develop engagement strategies. Represent the ECG team during training and outreach events, responding to participant questions and capturing feedback. Program Evaluation and Reporting Track and analyze training participation, feedback, and outcomes to inform continuous improvement. Maintain historical records of training events (approximately 10-20 per year) and prepare summary reports for federal review. Ensure all training content remains current with regulatory updates and policy changes. Required Qualifications Secret clearance (TS/SCI preferred or ability to obtain). Bachelor's degree in education, public policy, international affairs, or a related field. Minimum of 4 years of experience developing and delivering training or public education programs in a federal, compliance, or regulatory setting. Demonstrated ability to translate technical or policy content into accessible, engaging materials. Proficiency in Microsoft Office and digital training platforms (e.g., Zoom, MS Teams, Articulate, or Adobe Captivate). Strong verbal communication and presentation skills. Preferred Qualifications Experience with export control regulations (e.g., ITAR, EAR, OFAC) or related DHS compliance topics. Background in stakeholder engagement, instructional design, or adult learning. Experience coordinating logistics and materials for federally sponsored training or public outreach programs. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role:$56,780-$70,975 USD Dexis is on a mission to help solve today's most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” - that's how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law. As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.

**Become a part of our caring community and help us put health first** Join Humana's In Home Well-being Assessment (IHWA) team and take ownership of critical claims operations that ensure compliance and accuracy for Medicare members. As a Senior Program Delivery Professional, you'll manage vendor claims processes, monitor compliance, and drive quality improvements. **Key Responsibilities:** + Oversee setup, management, and monitoring of IHWA and Stars vendor claims. + Ensure accurate claims submissions and payments per contract fee schedules. + Partner with internal teams and vendors to resolve issues and maintain compliance with CMS and Medicare Risk Adjustment requirements. + Support auditing processes for corrected claims, deletes, and no-show visit workflows. + Utilize CAS, eHub, CIS, Coding, RGI rules, and claims auditing tools to maintain accuracy and efficiency. + Operate independently, manage multiple tasks/projects, and make decisions in ambiguous situations. + Proactively identify issues, communicate findings, and influence process improvements. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree or equivalent years of experience + 5 or more years of claims experience + Strong knowledge of Microsoft Office XP products (Word, Excel, Access0 + Excellent communication skills, both oral and written + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + Master's Degree in Business Administration or a related field + PMP certification a plus + Knowledge and experience in health care environment/managed care + Strong analytical skills **Additional Information** Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: + Health benefits effective day 1 + Paid time off, holidays, volunteer time and jury duty pay + Recognition pay + 401(k) retirement savings plan with employer match + Tuition assistance + Scholarships for eligible dependents + Parental and caregiver leave + Employee charity matching program + Network Resource Groups (NRGs) + Career development opportunities To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. + Satellite, cellular and microwave connection can be used only if approved by leadership. + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 12-11-2025 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

Job Description Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. Position Overview The Training and Outreach Specialist supports the Department of Homeland Security Science & Technology Directorate's Export Controls Group (ECG) by designing and implementing technical training and awareness programs on export control compliance. This role is responsible for increasing institutional knowledge and promoting a culture of compliance across DHS components, federally funded performers, and external stakeholders. The specialist will create training materials, coordinate outreach events, and evaluate the effectiveness of learning efforts, ensuring alignment with U.S. export control regulations and DHS policy. This position is based in Washington, DC and is contingent upon contract award. #LI-Onsite Key Responsibilities Training and Technical Instruction Develop technical training modules and instructional materials to raise awareness of export control compliance requirements across DHS programs. Create and maintain standardized curricula, presentations, handouts, and e-learning content tailored to a range of audiences, including federal staff, contractors, and research institutions. Implement training in accordance with applicable federal laws, regulations, and DHS standards. Coordinate the logistics and delivery of in-person and virtual training sessions, workshops, and webinars. Outreach and Stakeholder Engagement Support and facilitate outreach events aimed at educating DHS program staff, other components, and external performers about export control responsibilities. Collaborate with the ECG Team Lead and federal program managers to identify outreach needs and develop engagement strategies. Represent the ECG team during training and outreach events, responding to participant questions and capturing feedback. Program Evaluation and Reporting Track and analyze training participation, feedback, and outcomes to inform continuous improvement. Maintain historical records of training events (approximately 10-20 per year) and prepare summary reports for federal review. Ensure all training content remains current with regulatory updates and policy changes. Required Qualifications Secret clearance (TS/SCI preferred or ability to obtain). Bachelor's degree in education, public policy, international affairs, or a related field. Minimum of 4 years of experience developing and delivering training or public education programs in a federal, compliance, or regulatory setting. Demonstrated ability to translate technical or policy content into accessible, engaging materials. Proficiency in Microsoft Office and digital training platforms (e.g., Zoom, MS Teams, Articulate, or Adobe Captivate). Strong verbal communication and presentation skills. Preferred Qualifications Experience with export control regulations (e.g., ITAR, EAR, OFAC) or related DHS compliance topics. Background in stakeholder engagement, instructional design, or adult learning. Experience coordinating logistics and materials for federally sponsored training or public outreach programs. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role:$56,780-$70,975 USD Dexis is on a mission to help solve today's most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is "find a way or make a way" - that's how Dexis goes "all in." How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law. As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.

INTRODUCTION Under the supervision of the Director of Population Health, the Population Health Outreach Specialist will be responsible for contacting patients who tested positive for COVID-19 via electronic lab reports and case reports submitted by healthcare provider. Primary responsibilities include, but are not limited to, coordinating with the Managed Care Organizations to collaborate on priorities and outreach efforts to improve compliance and decrease gaps in care. MAJOR DUTIES/ESSENTIAL FUNCTIONS Essential and other important responsibilities and duties may include, but are not limited to the following: * Calls patient for follow up appointments * Sends notification/T-CONS to providers of patients concerns * Sends certified letters to patients if unable to reach * Assigns lab reports to the Infection Control team * Schedules patients EPSDT appointments * Calls patient to inform them of lab results (Nurse only) * Connects patients lost to care to Primary Care Provider * Provides outreach to patients by visiting the home to engage to care * Develops a professional, therapeutic working relationship with clients. * Collaborates with Social Service staff to assist with case management needs related to addictions, mental illness, homelessness, domestic violence, pregnancy, family issues and on-going support. * Accurately documents and logs all patient encounters in eClinical Works (eCW) and responds to messages, referrals, and TCONS within established time frames per electronic medical record policy. * Participates in professional development opportunities. * Attends departmental, health center, providers' meetings and mandatory trainings and meetings. * Assists Returning Citizens to navigate their health care * Performs other duties as assigned. MINIMUM QUALIFICATIONS * High school diploma. Associate degree preferred. * Two (2) years of related experience * Extensive experience with substance abuse, incarceration, homelessness and other issues facing out of care individuals. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES * Knowledge of DC community resources and services; ability to assess clients for needs related to treatment education, risk reduction and prevention. * Demonstrated documentation skills * Knowledge and understanding of health care terminology. * Ability to work both independently and as a team member * Demonstrated proficiency with business software (e.g. Microsoft Office Suite preferred). * Transportation SUPERVISORY CONTROLS The position reports to the Director of Population Health. GUIDELINES This position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures. PERSONAL CONTACTS This position has contact with staff at all levels throughout the organization. There are also external organizational relationships that may be part of the work of this individual. PHYSICAL EFFORT AND WORK ENVIRONMENT Refer to the ADA Checklist. DISTINGUISHING CHARACTERISTICS The incumbent must be able to balance the needs of diverse constituencies on a daily basis. RISKS The position works involves everyday risk and discomforts, which require normal safety pre-caution typical of such places as offices, meetings, training room and other UHC health Care Sites. The work area is adequately lit, heated and ventilated. All medical services shall be provided according to medical accepted community standards of care. Shall provide evidence of recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results. Shall provide evidence of vaccination for Hepatitis A & B. The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. 7am to 3:30 PM Monday-Friday