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Analyst jobs at Universal Health Services - 5967 jobs

  • IT EPIC Customer Support Analyst

    Coxhealth 4.7company rating

    Springfield, MO jobs

    is onsite in Springfield, Missouri ** The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents. Education: Preferred: Clinical Experience • Preferred: Associate's degree in Computer Science, Information Technology, Experience: • Preferred: 1 year of experience in IT customer support, with a focus on end-user support and troubleshooting. Skills: • Basic understanding of commonly used operating systems (e.g., Windows, mac OS) and software applications. • Strong communication skills, empathy, and patience to effectively assist end users with technical issues. • Ability to diagnose and resolve simple technical problems such as password resets and basic software issues. • Ability to effectively document support request and solutions for future reference. Licensure/Certification/Registration: ▪ N/A
    $40k-49k yearly est. 2d ago
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  • IT Systems Analyst

    Center for Elders' Independence 4.3company rating

    Oakland, CA jobs

    The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities The Position: The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees. The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset. The salary range for the IT Systems Analyst position at Center For Elders Independence is $ 93,850 - $ 140,774 annual base salary. Salary is based on the market for the position, as well as experience, skills, abilities and work history. DUTIES AND RESPONSIBILITIES: Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements. Design and deliver scalable IT training programs that support system adoption and improve operational efficiency. Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention. Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization. Conduct root cause analysis for technical issues and recommend long-term resolutions. Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction. Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings. Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans. Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment. Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately. Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining. Engage with third-party providers for system delivery, support, training, and infrastructure services as needed. Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders. Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented. QUALIFICATIONS: Bachelor's degree in a computing-related discipline, or equivalent experience. 5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework). Proven ability to translate technical challenges into business-relevant insights and solutions. Strong experience designing and delivering IT training to diverse user groups. Demonstrated success in process improvement initiatives or service optimization projects. Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice. Hands-on experience with: Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive) Identity & access management (Microsoft Entra ID, Active Directory) Device lifecycle and endpoint management tools (e.g., Intune, Autopilot) Network monitoring and troubleshooting (e.g., Cisco, SolarWinds) Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact) Strong interpersonal and communication skills-able to engage both technical and non-technical stakeholders. Excellent documentation, knowledge management, and reporting capabilities. ITIL certification (v3 or v4) strongly preferred. Microsoft 365 or similar technical certifications are a plus. "Be the bridge between people and technology-help shape an IT experience that empowers, not frustrates." Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.
    $93.9k-140.8k yearly 18h ago
  • Market Insights Analyst

    Cambia Health Solutions, Inc. 3.9company rating

    Portland, OR jobs

    **Build a career with purpose. Join our** **to create a person-focused and economically sustainable health care system.*** Ability to think analytically, apply analytical techniques and to provide in-depth analysis for potential recommendations to internal customers* Experience in the analysis of website user experience functionality, and making comparisons between competitive web properties is highly desired.* Ability to communicate effectively, verbally and in writing, with all levels of the work force.* Knowledge of PC software and systems.* Ability to participate in a team atmosphere to achieve department goals and objectives consistent with corporate vision and strategies.* Ability to multi-task, deal proactively with multiple deadlines and shifting priorities in a deadline driven fast paced environment.* Must be familiar with data access tools such as SQL, SPSS, MS Access, etc.* Ability to transform disparate pieces of information into an understandable framework in graphics form, or actionable recommendations.* Ability to analyze and interpret a wide variety of economic, demographic, geographic and marketing data, dissect opportunities and translate into meaningful and actionable recommendations.* Ability to skillfully identify and understand research nuances.* Provide mentoring to less experienced peers.* Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired The expected hiring range for a **Market Insights Analyst I** is $24.00 - 31.90/hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 5%. The current full salary range for this role is $24.00 - 41.50/hour.The expected hiring range for a **Market Insights Analyst II** is $64,000 - $81,000/year depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 10%. The current full salary range for this role is $64,000 - $106,000/year.The expected hiring range for a **Market Insights Analyst III** is $78,000 - $98,000/year depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 10%. The current full salary range for this role is $78,000 - $128,000/year.The expected hiring range for a **Market Insights Analyst IV** is $94,000 - $118,000/year depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 15%. The current full salary range for this role is $94,000 - $154,000/year.* Work alongside diverse teams building cutting-edge solutions to transform health care.* Earn a competitive salary and enjoy generous benefits while doing work that changes lives.* Grow your career with a company committed to helping you succeed.* Give back to your community by participating in Cambia-supported outreach programs.* Connect with colleagues who share similar interests and backgrounds through our employee resource groups.* Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.* Annual employer contribution to a health savings account.* Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.* Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).* Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).* Award-winning wellness programs that reward you for participation.* Employee Assistance Fund for those in need.* Commute and parking benefits.Everyone is a health care consumer deserving of a simpler, more personalized experience. is transforming the health care system to revolve around people. For over 100 years we've designed people-first health solutions rooted in the nation's first health plan, a loggers' wage pool established in the Pacific Northwest. Today that pioneering spirit aligns our family of over 20 companies, including 4 not-for-profit serving over 3 million Americans.Cambia blends data science with a compassionate human perspective to anticipate people's needs, and empower them to make smarter health care choices..### *Information about how Cambia Health Solutions collects, uses, and discloses information is available in our .* #J-18808-Ljbffr
    $94k-154k yearly 3d ago
  • Data Insights Analyst - Growth & Operations

    General Medicine Inc. 3.7company rating

    San Francisco, CA jobs

    A healthcare solutions company seeks an Analyst in San Francisco. You'll analyze healthcare data, build dashboards, and provide actionable insights to leadership. Ideal candidates have 2+ years in analytical roles and should be proficient in SQL and Excel. This position offers the chance to make a significant impact as the first analyst in a fast-paced environment, with opportunities for growth and innovation in consumer healthcare. #J-18808-Ljbffr
    $69k-97k yearly est. 5d ago
  • Prospect Management Analyst

    Boston Children's Hospital 4.8company rating

    Boston, MA jobs

    The Prospect Management Analyst is a core member of the Trust's prospect management team, responsible for establishing protocols for best practices, devising and leading training for end users. Oversees data integrity and workflow practices between frontline and operational teams, gathering and translating business requirements for report modifications and analytical tools. Responsible for admin of global processes in the Prospect module of Blackbaud CRM, as well as oversight of established portfolio management procedures. Devises and conducts routine auditing and analysis on data in the Prospect Management domain, which underlies performance metrics for gift officer activity and efficacy and related analytics. Responsibilities The Prospect Management Analyst plays a key role in establishing and maintaining the core competencies of Trust staff related to CRM, our integrated enterprise data platform. Consistently meeting business, reporting, and analytics requirements of the Trust's fundraising management Designs and creates policy and procedure documents emanating from Trust Data Governance Business Rules for Prospect Management (plans) domains Maintains version control of documents and modifications as practices evolve As the key trainer and technical support for Trust administrative staff, the Prospect Management Analyst supports gift officers across all business units, as well as dissemination and communication of changes in business practices (as needed) to Trust admin staff Leads the records administration of prospect management metadata in CRM conducting bulk uploads and changes, diagnoses integrity and QC issues recommending solutions. Delegates and supervises administrative staff as necessary for fulfillment of prospect management records diagnostics, corrections, and entry projects Sets the agenda for bimonthly “CRM Q&A's” with admin staff, featuring Directors and Senior Directors from Data Steering Committee Participates with Records Management, Prospect Management and other Data Governance task teams as appropriate Education Requirements A Bachelor's degree and a min of 3 years in a fundraising or direct sales business environment are required. The knowledge of theories, principles and concepts and technical proficiency typically acquired through 2-3 years of experience using an enterprise‑level relational database is required. Experience Direct oversight of functions related to data admin, data integrity, and records management preferred Experience with Blackbaud CRM and Tableau Understanding of and experience with process management and/or process improvement concepts, and commensurate related skills including communication, coaching ability, persistence, critical thinking and ability to see the big picture Strong communication, writing, formatting and editing skills and proficiency in writing and/or editing training and support documentation that emphasizes orderly presentation of information and clear instructions. The ability to prioritize, manage multiple tasks, and work under pressure to meet deadlines. May require oversight of entry level and/or temporary data entry operators. May require oversight of learning pathways for administrative and frontline staff related to their proficiency in using CRM to manage their prospects and prospect portfolios. The ability to collaborate with immediate team members as well as Trust staff, donors and volunteers #J-18808-Ljbffr
    $75k-107k yearly est. 3d ago
  • Analyst

    General Medicine Inc. 3.7company rating

    San Francisco, CA jobs

    About General Medicine As an Analyst at General Medicine, you'll help build and scale a healthcare store that makes it delightfully simple for people to take care of their health. We provide upfront cash and insurance prices for virtual and in-person visits, prescriptions, labs, imaging, and more. You'll work directly with senior leadership to analyze data across operations, growth, and finance. From building models to creating dashboards, your work will shape how the entire company understands performance and opportunity. What we're looking for We're looking for someone early in their career-hungry, curious, and ready to dig into messy data sets to find clarity. The exact scope of the role will be broad and you'll thrive if you like to learn by doing and enjoy asking and answering questions others haven't thought of yet. Our ideal candidate is analytical, detail-oriented, and excited to drive actionable insights through data. You'll not only run analyses but also explain what they mean, what decisions they inform, and what questions they raise next. You should be excited to: Figure out how to quickly and efficiently answer business questions through SQL Inform leadership about key metrics by building well-designed dashboards Construct financial and operational analyses in Excel Translate numbers into clear, simple takeaways for leadership. Proactively surface trends, risks, and opportunities. Collaborate with leaders across functions in a hands‑on way. We don't expect you to have a healthcare background (though it's great if you do!). What matters most is that you're curious, adaptable, and eager to grow. Ideal Qualifications 2+ years of experience in an analytical role (finance, consulting, research etc) Undergraduate degree with a strong math focus (econ, applied math, math, eng, CS) Fluency with SQL and Excel; ideally some experience with programming Clear communicator who can draw insights from data and translate to actions. Startup‑ready mindset: flexible, resourceful, and comfortable with ambiguity. Please note that this role is based in our SF office (near Market and Spear St). We expect our team to work from the office least 3 days per week. Why join us We're an experienced team that has built a company in this space before and we have an ambitious and distinctive vision for what can be built in consumer healthcare. We believe LLMs and price transparency legislation have opened up several massive opportunities. You'll be our first analyst so your work will have immediate, company‑wide impact. This role will work directly with senior leadership and have the opportunity to influence real decision‑making in a mission‑driven, fast‑paced environment. #J-18808-Ljbffr
    $71k-93k yearly est. 5d ago
  • Market Analytics Analyst II (On-Site)

    Redwood Credit Union 3.4company rating

    Napa, CA jobs

    Redwood Credit Union is looking for a Market Analytics Analyst II, who will be responsible for analyzing data, Member demographics and behavior that results in actionable insights to support internal objectives, product development, and market penetration. The team provides standard reports and analytics to the product owners and management that drive decisions on product, service, geography, and channels. Use business data to identify and segment target audiences. Conduct competitive and market research and analysis. Responsible for a variety of functions needed to support the organization's goals and strategic initiatives. About Redwood Credit Union (RCU) At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well‑being of our Members through better rates, low or no fees, and best‑in‑class customer service. Our purpose is to inspire hope and elevate the financial well‑being of our communities one person at a time, through good times and bad. As a not‑for‑profit financial institution, we are committed to a people‑first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well‑being for all. Key Responsibilities Department Operations: Convert data into useful insights used to drive decision making. Use the data warehouse, MCIF system, or third‑party systems along with other data tools and resources to target key audiences. Provide regular reporting and analysis and provide recommendations. Develop segmentation strategies to contribute to the expansion of relationships. Proactively identify opportunities for income generation. Provide information from the data warehouse and/or MCIF and/or work with other departments/vendors to retrieve, review, analyze and communicate key data, results, trends, and implications. Provide market share data and analysis. Collect and analyze data on Member demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand. Work with Marketing and Communications/PR Department staff to assist with pre and post data and results analysis for marketing campaigns to determine effectiveness and Return on Investment (ROI), including developing ROI templates. Review regional and national economic data, prior promotional results and suggest strategies for enhanced target marketing and results. Utilize the data warehouse and/or MCIF and other data to perform market, competitive, product and channel research. Conduct research and collect data for planning initiatives. Provide analysis, summary comments and recommendations; effectively communicate this information. Prepare reports of findings, illustrating data graphically when appropriate, and translate complex findings into written text that includes analysis, insights, implications, and recommendations. Seek and provide information to help the Credit Union determine its position in the marketplace. Work with the Credit Union's Information Technology department to ensure proper data maintenance, uploads, and security. Provide support on a variety of projects, events, and efforts. Provide excellent service to Members, Officials, management, staff, vendors, and community contacts and ensures positive relationships with a diverse group of people. Support management and staff with written/verbal communications and provide reports that include strategic and tactical recommendations to ensure effective results, to include using predictive analytics and tools that aid in targeting. Participate as a team player in the Market Analytics department and across the organization. Take active role in community events and contribute to local area non‑profits via volunteerism, expert knowledge sharing, and serve as an ambassador in the community on behalf of RCU. Competitive and Market Research: Act as key resource to support market research efforts to include running reports and analyzing data to make recommendations. Resources include Callahan, S&P, CUNA, or other sources that include economic or competitor data, Member surveys, focus groups or other quantitative and qualitative research needed by the organization. May conduct other surveys of the membership and potential Members, including working with the Credit Union's Digital Experience department to place surveys on the company website, communicating to staff, tracking, and reporting results. May provide analysis and reports as requested to support ALCO. Provide support to Credit Union advocacy efforts by providing research, analysis, reports, and communication. Follow policies and procedures; report changes as needed. Stay up to date by attending training, reviewing professional publications, monitoring industry statistics, following trends, interfacing with vendors/business partners, networking and maintaining professional relationships to enhance technical knowledge. Why work for Redwood Credit Union? 29th largest credit union in the U.S. and the largest financial institution based in the North Bay Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025" Recognized by Newsweek as one of "America's Best Credit Unions 2024" Recognized by Forbes as one of "America's Best Small Employers 2023" Voted Best Places to Work in the North Bay 20 years in a row World‑class Employee Engagement scores Rated Superior in Service by more than 90% of Members, surveyed by SF Gate Industry leading Net Promoter Scores across the U.S. Minimum Qualification: Knowledge, Skills and Abilities Advanced knowledge of a data warehouse, MCIF, Customer Relationship Management or similar database systems. Experience working with large datasets. Ability to query, aggregate, and manipulate data using SQL and/or Python. Reporting experience through SQL, Tableau, Python preferred. Analytical aptitude to explain why through data. Able to analyze, describe, and explore Member behavior. Experience with Python preferred. Predictive modeling experience a plus. Knowledge of statistical packages and/or data mining applications. Knowledge of survey methods, tools, resources, and techniques. Translate business requirements into technical solutions. Proficient in computer skills including Word, Excel, PowerPoint, mapping software and MCIF systems or similar database systems. Excellent organizational skills and ability to prioritize and successfully manage multiple tasks and deadlines simultaneously. Ability to analyze situations and make recommendations. Ability to effectively research, analyze and report data. Also has ability to make recommendations based on data findings. Strong communication skills, including verbal, written and presentation skills. Ability to establish and maintain effective working relationships with a diverse group of people. The ideal candidate has a combination of education and experience equivalent to a bachelor's degree in economics, business administration, data analysis, math, statistics or similar, plus a minimum of three years of related experience. Compensation Base starting range: $38.00 to $50.00 per hour commensurate with experience. Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. Redwood Credit Union offers a robust benefits package to our eligible employees including: Competitive medical, dental, and vision insurance, mental health offerings Employee performance incentive plan Salary Advancement- Merit increase based on performance 401(k) program with employer match Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off! RCU Discounts and Perks: RCU employees are eligible for a .75% discount off RCU standard collateral auto loans RCU employees are eligible for a 1% discount on all recreational or boat loan products 2% discount off Visas and LOC Loans through RCU 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000. 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000. 0% interest on garment, fitness, or home office equipment loan of up to $500 100% financing for employee purchased homes! Physical Requirements: Ability to stand, bend, stoop, sit, walk, twist, and turn. Ability to lift up to 15 pounds. Ability to use a computer keyboard and calculator. Work environment is indoors; majority of the time is spent sitting at a desk. *Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position. Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET. We are an Equal Opportunity Employer #J-18808-Ljbffr
    $38-50 hourly 4d ago
  • Revenue Management Analyst

    Peregrine 4.4company rating

    Denver, CO jobs

    CO - Corp Office 320 Fillmore St Denver, CO 80206, USA Starting from $70,000.00 - $90,000.00 annually plus additional incentives The total compensation package for this position may also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications etc. Position Overview We are seeking a highly motivated and detail-oriented Revenue Strategy Analyst to join our dynamic team supporting a portfolio of branded hotels (Marriott and Hilton). The analyst will support the strategic execution of revenue management, distribution, and analytics functions, contributing directly to the performance of the Peregrine properties across different markets. This role is ideal for someone passionate about hospitality, data analysis, and commercial strategy, and looking to grow within the field of revenue optimization. Key Responsibilities Ensure rate parity across all online distribution channels (Brand.com, OTAs, GDS). Set up and manage promotional offers and packages. Create and maintain rate codes in collaboration with brand systems and property teams. Manage third-party distribution partners, including tour operators and wholesalers. Oversee reservation flow from select distribution channels and ensure inventory integrity. Strategic Analysis & Reporting Conduct pace and pickup analysis to monitor demand trends and booking behavior. Analyze historical and forecasted data to identify revenue opportunities. Monitor and report competitive set performance by segment (e.g., transient, group, corporate). Support annual budgeting and forecasting processes with data inputs and analysis. Data & Tools Management Maintain and improve databases and reporting tools for internal use. Develop and automate regular performance reports and ad-hoc analyses. Leverage brand tools, STR, Demand360, and other data sources to support insights and decision-making. Revenue Management & Inventory Control Manage and balance room inventory using brand systems (e.g., Marriott One Yield, Hilton GRO). Monitor and adjust room type availability to maximize revenue and occupancy. Review and validate pricing and inventory recommendations from automated revenue management systems. Participate in weekly revenue strategy meetings with hotel and commercial teams. Market & Event Monitoring Monitor market trends, citywide events, and local demand drivers. Provide strategic pricing recommendations based on changes in market conditions. Conduct ongoing competitive research and benchmarking. Required Skills & Qualifications A strong interest in hotel revenue management and commercial strategy. Bachelor's degree in Hospitality, Business, Economics, or a related field preferred. Proficiency with Excel and general Microsoft Office tools; experience with Power BI or Tableau is a plus. Familiarity with hotel systems such as PMS, CRS, RMS (Opera, OnQ, Synxis, etc.) is a strong asset. Excellent analytical and problem-solving skills with strong attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong communication and organizational skills. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
    $70k-90k yearly 2d ago
  • ServiceNow Business Analyst- Platform

    Cardinal Health 4.4company rating

    Harrisburg, PA jobs

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **ServiceNow Business Analyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow and Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM. + Work closely with ServiceNow developers to implement solutions. + Monitor and support sprint and project activities, ensuring timely delivery + Facilitate communication among stakeholders and resolve conflicting requirements + Proficient in test case planning, QA/QC reviews. + Experience maintaining sprint backlogs and supporting Agile ceremonies. **_Qualifications_** + 4-8 years of experience with IT SDLC processes preferred. + Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's degree in related field, or equivalent work experience, preferred + ServiceNow certifications (CSA, CIS-ITSM) is a plus. + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Skilled in facilitating large group meetings and mediating conflicting requirements + Strong analytical, problem-solving, and communication skills. + The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $93.9k-135.6k yearly 2d ago
  • CDM Analyst II, Charge Master, Baptist Metro Square

    Baptist Health-Florida 4.8company rating

    Jacksonville, FL jobs

    Baptist Health is looking to add a CDM Analyst II to our Charge Master Team at Baptist Metro Square. This is a Full-Time Days opportunity. Shift Details: Monday- Friday; 8:00 am - 5:00 pm. As a CDM Analyst II, you will be responsible for: Coordinates and maintains all activities around the Charge Description Master for Baptist Health in compliance with regulatory requirements while supporting appropriate reimbursement. Facilitate the processes for accurate and timely charge capture through research/investigation, staff and provider education Maintenance of ancillary department charging and billing systems. This CDM Analyst II will be located at Baptist Metro Square. If you are interested in this Full-Time Days opportunity, please apply now! Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Bachelor's Degree Experience 3-5 Years Experience with CPT/HCPCS Codes or Charging Required 3-5 Years Coding Experience Required 3-5 Years Experience with Charge Validation Reviews Required Licenses and Certifications Certified Coding Specialist (CCS) Preferred Or Certified Compensation Professional (CCP) Preferred Or Registered Health Information Technician (RHIT) Preferred Or Registered Health Information Administrator (RHIA) Preferred Or Certified Professional Coder (CPC) Preferred Or Location Overview Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.
    $73k-108k yearly est. 2d ago
  • Strategic Market Analytics Analyst II

    Redwood Credit Union 3.4company rating

    Napa, CA jobs

    A leading financial institution in California is seeking a Market Analytics Analyst II to analyze data and member demographics to support product development and strategic initiatives. This role involves conducting market research, developing segmentation strategies, and providing actionable insights for decision-making. The ideal candidate has experience in data analysis, proficiency in SQL and Python, and strong communication skills. Competitive compensation and benefits are offered. #J-18808-Ljbffr
    $43k-66k yearly est. 4d ago
  • Application Analyst - Epic Resolute Billing - FT - Days - DIO

    Memorial Healthcare System 4.0company rating

    Miramar, FL jobs

    At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Maintains knowledge of current operational workflows that are supported through the business or clinical application. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Participates in vendor selection, data management, and process improvement for assigned business application. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Develops digital tools to ensure they meet applicable regulations and standards. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Competencies ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE INFORMATION SYSTEMS, HIPAA, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS, ORGANIZATION SKILLS (4), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK Education And Certification Requirements Associates (Required) Additional Job Information Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line. Required Work Experience: Three (3) years of relevant experience. Equivalent work experience may substitute for education requirement.Equivalency for degree: High school diploma plus five years of experience. Other Information: Follows Standard Precautions using personal protective equipment as required.Additional Education Info: in Information Technology, Computer Science, or related field. Working Conditions And Physical Requirements Bending and Stooping = 40% Climbing = 20% Keyboard Entry = 60% Kneeling = 40% Lifting/Carrying Patients 35 Pounds or Greater = 20% Lifting or Carrying 0 - 25 lbs Non-Patient = 60% Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40% Lifting or Carrying > 75 lbs Non-Patient = 20% Pushing or Pulling 0 - 25 lbs Non-Patient = 40% Pushing or Pulling 26 - 75 lbs Non-Patient = 40% Pushing or Pulling > 75 lbs Non-Patient = 20% Reaching = 40% Repetitive Movement Foot/Leg = 0% Repetitive Movement Hand/Arm = 60% Running = 0% Sitting = 60% Squatting = 40% Standing = 60% Walking = 60% Audible Speech = 60% Hearing Acuity = 60% Smelling Acuity = 0% Taste Discrimination = 0% Depth Perception = 60% Distinguish Color = 60% Seeing - Far = 60% Seeing - Near = 60% Bio hazardous Waste = 20% Biological Hazards - Respiratory = 20% Biological Hazards - Skin or Ingestion = 20% Blood and/or Bodily Fluids = 20% Communicable Diseases and/or Pathogens = 20% Asbestos = 0% Cytotoxic Chemicals = 20% Dust = 60% Gas/Vapors/Fumes = 20% Hazardous Chemicals = 20% Hazardous Medication = 20% Latex = 20% Computer Monitor = 60% Domestic Animals = 20% Extreme Heat/Cold = 0% Fire Risk = 0% Hazardous Noise = 20% Heating Devices = 0% Hypoxia = 0% Laser/High Intensity Lights = 20% Magnetic Fields = 20% Moving Mechanical Parts = 20% Needles/Sharp Objects = 0% Potential Electric Shock = 20% Potential for Physical Assault = 0% Radiation = 20% Sudden Decompression During Flights = 0% Unprotected Heights = 0% Wet or Slippery Surfaces = 20% Shift Primarily for office workers - not eligible for shift differential Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************
    $74k-99k yearly est. 2d ago
  • System Analyst, (Imaging Team)/ Full-time

    Christus Health 4.6company rating

    Santa Fe, NM jobs

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. The Systems Analyst I is expected to configure and provide fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance issues as well as support optimization and enhancement efforts. This entails customer-centric workflow and technical knowledge as well as contribution to the analysis, design, development, testing, and documentation, and implementation activities of assigned applications. The position will assist with analysis and timely resolution of problems within the software applications, and provide support for maintenance and upgrades Requirements MINIMUM QUALIFICATIONS: EDUCATION: Bachelor degree in a relevant field preferred An advanced Information Systems or Business degree will be considered an asset. Information system training preferred CERTIFICATION/LICENSES: If supporting Epic, Proficient or Certified status in one supported module required within 6 months of start date. SKILLS: Ability to work independently with limited supervision Conceptual, analytical, and problem-solving skills. Ability to prioritize and work through conflicting demands leveraging critical thinking and decision-making skills; Excellent communication skills, both oral and written. Organizational and time management skills; ability to adapt quickly to changing priorities; ability to successfully manage multiple tasks simultaneously Excellent customer service skills Working knowledge of Microsoft Office and other productivity tools, and assigned applications and technologies preferred. EXPERIENCE: Minimum Qualifications: Four (4) years of experience in an information technology discipline, or healthcare operations including any clinical department, medical records, patient access, or revenue cycle. Relevant bachelor degree may substitute for (4) years of relevant experience. NATURE OF SUPERVISION: -Responsible to: Assigned to a Manager of Information Systems ENVIRONMENT: The position provides support in a 24/7 environment which will include rotating on-call support duties during off hours, weekends and holidays. May be required to travel to perform duties. May be required to work outside of normal working hours during on-call rotation or during significant outages or due to project demands. May be required to work long hours during critical problems or due to project demands. Bloodborne Pathogen: A General office setting with exposure to computer room environment. xevrcyc PHYSICAL REQUIREMENTS: Ability to lift and transfer objects typically not in excess of 50 lbs. Extended use of video display terminal and keyboard utilizing sound ergonomic principals.
    $65k-84k yearly est. 1d ago
  • Entry Level Healthcare IT Analyst

    Optimum Healthcare It 4.3company rating

    Cleveland, OH jobs

    Start Your Career in Healthcare Information Technology Today! Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry. Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst. Healthcare IT Analyst Job Responsibilities: · The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications. · This position will implement, administer, and support assigned systems under the guidance of senior members of the team. · The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations. · Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations. · Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system. · Develop, document, and revise system design procedures, test procedures, and quality standards. · Expand or modify the system to serve new purposes or improve workflows. · Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution. · Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments. · Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services. Requirements: · Bachelor's Degree · US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees) · Excellent communication skills (verbal and written) · Ability to exercise tact and good interpersonal skills · Superb analytical and time management skills required · Self-starter, self-motivated, high level of initiative · Result-focused, ability to solve complex problems and resolve conflicts in a timely manner · Internships or research project work are highly desired in a healthcare setting · Understanding of how data works and looks, coming from different formats, is preferred · Ability to travel during the training program if necessary
    $65k-88k yearly est. 2d ago
  • Senior Payer Analyst

    Trilliant Health 4.5company rating

    Brentwood, TN jobs

    The Senior Payer Analyst supports Trilliant Health's payer clients as well as clients leveraging health plan price transparency and reimbursement analytics. This role will work with internal teams to provide the necessary support and ensure the best performance and execution of all client-related initiatives with an emphasis on Trilliant Health's Payer Analytics Solution. An understanding of the healthcare arena is vital for this role. Primary Duties & Responsibilities: Serve as the day-to-day, tactical project manager for internal initiatives, client implementation, and monthly refresh cycle. Provide coordination, monitoring, and communication of projects and programs managed by the Strategic Resource Group. Assist with the development of standard reporting templates from the Trilliant Health analytics platform. Demonstrate an understanding of healthcare claims and the claims submission process. Demonstrate an understanding of the payer - provider relationship. Experience with payer contracting and/or payer finance. Providing insights into Payer KPIs and key metrics. Interface with multidisciplinary teams throughout the organization to further the positive impact our products have for our customers. Schedule departmental meetings; assist in the preparation and distribution of meeting agendas and materials. Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material. Requirements: Bachelor's degree in Business, Healthcare Administration, Finance or equivalent in experience Experience and understanding of the business side of healthcare Experience with payer contracting and/or payer finance Proven working experience as a data analyst or business data analyst Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy High level of computer knowledge: PowerPoint, Outlook, Excel, Word, and the aptitude to quickly learn new programs Ideally Tableau, Databricks, Azure and coding experience Trilliant Health Benefits: Comprehensive health benefits package 401(K) Flexible PTO Equity *We are unable to provide visa sponsorships for this role. About Trilliant Health: Trilliant Health is a high-growth, healthcare technology company. We are on a mission to be the most trusted advisor, dependable partner and provider of analytic insights to key stakeholders in the health economy enabling them to maximize return on invested capital. We do that by providing education and expertise through thought leadership, evidence-based strategy, and predictive analytics. We are looking to grow our team as we strive to influence positive change in healthcare by disrupting the status quo and promoting improved decision-making.
    $69k-96k yearly est. 1d ago
  • Entry Level Healthcare IT Analyst

    Optimum Healthcare It 4.3company rating

    Charleston, SC jobs

    Start Your Career in Healthcare Information Technology Today! Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry. Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst. Healthcare IT Analyst Job Responsibilities: · The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications. · This position will implement, administer, and support assigned systems under the guidance of senior members of the team. · The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations. · Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations. · Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system. · Develop, document, and revise system design procedures, test procedures, and quality standards. · Expand or modify the system to serve new purposes or improve workflows. · Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution. · Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments. · Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services. Requirements: · Bachelor's Degree · US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees) · Excellent communication skills (verbal and written) · Ability to exercise tact and good interpersonal skills · Superb analytical and time management skills required · Self-starter, self-motivated, high level of initiative · Result-focused, ability to solve complex problems and resolve conflicts in a timely manner · Internships or research project work are highly desired in a healthcare setting · Understanding of how data works and looks, coming from different formats, is preferred · Ability to travel during the training program if necessary
    $57k-78k yearly est. 2d ago
  • Developer Analyst

    Catholic Health Services 3.8company rating

    Lauderdale Lakes, FL jobs

    Summary & Objective The Developer/Analyst supports the development, customization, and maintenance of Microsoft 365 platform applications. This includes work with the Microsoft Power Platform, on-premises SQL Server, classic C# development, SharePoint 365 and legacy SharePoint 2010 applications. This role is ideal for someone with foundational development experience who is eager to grow their skills in enterprise collaboration solutions. Essential Functions Collect and analyze business and technical requirements Develop and enhance solutions using Microsoft 365, especially Power Apps and Power Automate Build and maintain SharePoint solutions using SPFx Design and develop SQL Server relational databases based on requirements Write clear system and user documentation to support development and training Demonstrate proficiency in C# across various development contexts Apply knowledge of JavaScript and/or JavaScript frameworks Work with REST APIs and Webhook receivers Maintain and support legacy SharePoint 2010 applications, including: Workflows Custom Web Parts and Features InfoPath forms *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Other Duties Maintain your required license, certifications and mandatory skill updates. Comply with all policies, local, state and federal laws and regulations. Perform other duties as assigned. Supervisory Responsibility May serve as an interim department leader depending on need Physical Requirements Use of Senses-Position requires excellent hearing. Frequently necessary to communicate through personal occasional telephone and radio communication is required. Good vision is necessary. Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc. Disclaimer The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. EEOC Statement CHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Applicants must be authorized to work in the United States. Sponsorship is not available for this position.
    $59k-83k yearly est. 5d ago
  • EPIC - Systems Analyst II - Core Systems

    Lakeland Regional Health-Florida 4.5company rating

    Lakeland, FL jobs

    Details Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally. Work Hours per Biweekly Pay Period: 80.00 Shift: M-F with Call Rotation Location: 210 South Florida Avenue Lakeland, FL Pay Rate: Min $68,931.20 Mid $86,174.40 Position Summary Systems Analyst II will support information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. This role also engages with end users to resolve incidents timely while providing quality customer service and outstanding communication. Systems Analyst II will assist in obtaining business requirements and making recommendations based on solution knowledge and design. Using the business requirements will implement new solutions following department standard work procedures. Systems Analyst II will be a primary resource for testing and solution improvement implementations and/or serve as a primary resource for resolving complex incident / request / change tickets. Position Responsibilities People At The Heart Of All We Do Fosters an inclusive and engaged environment through teamwork and collaboration. Ensures patients and families have the best possible experiences across the continuum of care. Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created. Safety And Performance Improvement Behaves in a mindful manner focused on self, patient, visitor, and team safety. Demonstrates accountability and commitment to quality work. Participates actively in process improvement and adoption of standard work. Stewardship Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities. Knows and adheres to organizational and department policies and procedures. Standard Work: Systems Analyst II Identifies opportunities for activities related to team development, employee engagement activities, and achievement of department goals and objectives. Demonstrates knowledge of all equipment and systems/technology necessary to complete duties, which includes providing end user support. Serves as a resource for areas of responsibility within the IS department and for direct customers. Gathers business requirements for assigned work as needed. With input from department experts is able to formulate solutions based on the requirements. Participates in the ongoing maintenance of system applications. Serves as a resource assisting in project work and/or change/incident/request ticket work for their assigned areas of responsibility. Proactively facilitates communication with areas of responsibility and within the department. Creates relationships built on trust and results with customers. Follows Information Services methodologies, processes, policies, and procedures. Including but not limited to change management, documentation, and issue resolution. Participates in training and mentoring others. Serves as a project lead analyst, coordinating and implementing small IT solutions within the department and/or as a primary ticket analyst. A project lead analyst includes developing the project plan, tracking project status, communication planning and implementation of deliverables. A primary ticket analyst includes completing complex incident, problem, request and change tickets. It includes communicating with all necessary parties to complete tickets and meeting SLA standards. It is important to note that an analyst will have duties in both projects and ticket implementations, but one may be more emphasized over the other. Participates in creating and utilizing unit based and integrated test scripts and testing plans. Creates build documentation for change tickets and/or projects. Demonstrates an understanding of their assigned areas of the solution(s) they support through application build, testing, and configuration. Demonstrates the ability to make both business process and system recommendations based on business problems and organizational requirements. Competencies & Skills Essential: Business and analytical critical thinking skills Presentation skills Communication skills Nonessential: Demonstrated success in team work and collaboration Qualifications & Experience Essential: Bachelor Degree Essential: Business Administration, Health Administration, Information Systems, Information Technology or related field Other information: Experience Essential: None Experience Preferred: Healthcare Certifications Preferred: ITIL Foundations
    $68.9k-86.2k yearly 5d ago
  • Financial Analyst

    Old Town Companies 3.8company rating

    Carmel, IN jobs

    January 2026 Primary Function: The Financial Analyst (Analyst) will be primarily responsible for developing proformas, debt packages, analysis for investor pitches, and forecasting. Contribution to Company Mission and Vision: The Analyst shall work collaboratively to ensure that the Company continues to create communities that flourish, while supporting the foundational principles of pursuing outstanding locations and timeless designs. The Analyst shall maintain the integrity of the Old Town brand in all aspects of their position while contributing to the values of gratitude, ownership, perseverance, accountability and innovation. Role Absolutes: Create, refresh and analyze project proformas Generate collateral for lenders and investors Responsible for Investment Committee Reporting Primary Responsibilities: Leadership Engage with the leadership team to provide critical input, opportunities for improvement, risk areas, insight from experience, challenge of assumptions, and overall guidance from a financial and company operations perspective to help Old Town achieve their stated goals and objectives. Create, Refresh and Analyze Project Proformas Assist with financial and sensitivity analysis of complex real estate development projects. Assist in the preparation of real estate financial forecasting, budgeting and capital requests for the company. Create lender packages for RFP with potential lenders. Create investor packages for RFP with potential investors. Provide input on investor structures and returns. Generate Collateral & Prepare Investment Committee Reporting Assist in translating the initial proforma to budget creation for assets under construction. Ensure a seamless hand-off of budgets to Asset Management and the Director of Investor Relations once constructed. Support leadership team with assistance for ad-hoc reports or requests. Assist with financial reporting to lenders, investors and other third parties, including financial statements and investor reporting packages consisting of forecast-to budget variance analyses and cash forecasting. Lead the appropriate development team members in evaluating and understanding project proformas. Ensure that thorough proformas are published in preparation for the initial Investment Committee. Review the quarterly and annual development reports for variance analysis. Additional Qualifications: · BS in business finance, accounting or equivalent experience · Minimum of 2 years' experience in accounting and financial management practices · Proficiency with accounting software, word processing, and spreadsheets. · Solid GAAP and financial reporting technical skills · Strong communication and interpersonal skills · Strong work ethic, team player Reporting: The Financial Analyst will report to the CFO of Old Town.
    $51k-76k yearly est. 2d ago
  • Financial Analyst II - Finance

    Christus Health 4.6company rating

    Irving, TX jobs

    The following information provides an overview of the skills, qualities, and qualifications needed for this role. The Financial Analyst II will be responsible for providing support to CHRISTUS facilities, functional corporate groups, senior leadership, and other affiliates through the design and implementation of Enterprise wide and regional Revenue Cycle data analysis and reporting. The primary function involves synthesizing data from multiple sources into clear, meaningful analysis. This involves assisting in identifying opportunities and supporting efforts related to the standardization of management reporting, benchmarking and data collection necessary to support both. Additional responsibilities include assisting in identifying, quantifying and prioritizing opportunities to improve net revenue realization and cash flow at the system level, the facility level and at a Payor level as well as development of financial models and other analysis related to the development and implementation of solutions in revenue cycle areas. Responsibilities: Supports and manages existing capabilities related to the standardization and consolidation of daily/weekly/monthly reporting revenue cycle reporting Assist in the standardization of goal setting and productivity and performance monitoring Collects, synthesizes and communicates relevant information through the system to support strategies Facilitates development and implementation plans to enable the effective benchmarking and comparative reporting of key revenue cycle metrics Performs financial opportunity assessments for hospitals to identify opportunities to improve revenue cycle performance Supports strategic plan to focus efforts and resources on high priority areas to improve cash flow and net revenue realization throughout the system Assists in development of plans to implement strategies and measure the results of the implemented strategies Serves business units through analysis of how the value of initiatives and services can be optimized across the system Assists in creating and monitoring models that link strategies to measures of performance (financial and non-financial) that ensure successful implementation Provides analysis capabilities, information and tools to operations to enhance skills in detecting both current and future performance xevrcyc issues Cultivates internal relationships at the corporate and facility level to gain support and participation in initiatives Cultivates external relationships to gain new knowledge and competencies Conforms with and abides by all regulations, policies, work procedures, and instructions Utilizes strong computing ability to balance multiple tasks Functions as a contributing and effective member of the team Analyzes and prepare special projects as needed Other duties as assigned Requirements: Bachelor's Degree Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $50k-66k yearly est. 1d ago

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