Service Coordinator jobs at University Health System Inc - 797 jobs

Join Ascension Saint Thomas Behavioral Health Hospital in Nashville, Tennessee, a leading provider of behavioral health services. We are actively seeking a compassionate PRN Admissions Counselor to enhance our team of dedicated professionals. Renowned for offering a comprehensive continuum of care for adults and seniors, Ascension Saint Thomas strives to deliver empathetic, individualized treatment solutions. If you are passionate about contributing to a top-tier behavioral health facility and making a difference in the lives of those experiencing mental health challenges, we welcome you to apply. * PRN Day-Shift Position Only* PURPOSE STATEMENT: Clinical professional is responsible for facilitating admissions, clinical intake assessments, and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resource utilization. ESSENTIAL FUNCTIONS: Respond to inquiries about the facility within facility policy timeframes. Ability to develop therapeutic relationships with patients and families. Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other. Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals. Coordinate admission and transfer from referral sources and between levels of care within the facility. Maintain knowledge of milieu management. Communicate projected admissions to designated internal representatives promptly. Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission. Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family. Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor. Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines. Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient. Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. When a patient's needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals. Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service. Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed. OTHER FUNCTIONS: * Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor's degree in a social services field required (if state allows). Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred. One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: Current licensure, as preferred for the area of clinical specialty, as designated by the state in which the facility operates. CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be preferred based on state or facility. ADDITIONAL REGULATORY REQUIREMENTS: While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHPILOT #LI-AST

Your Job: Ensures a continuum of case management care for all trauma patients admitted to Methodist Mansfield Medical Center. MMMC is a Level III trauma center, growing towards Level II. Trauma Coordinator uses computer applications and EMR to review patient charts for quality and process improvement, tracks trends, and performs loop closure. Assesses each trauma patient's status and needs utilizing bedside and chart review. Communicates findings and pertinent information with other trauma care members, the patient, family, and/or friends. Functions as a team member on the Trauma Service by participating in rounds, meetings, and by assisting and facilitating problem-solving, and issue resolution, including the patient, and staff education. Follows each patient from admission through rehabilitation, and/or discharge. Assists in the presentation of multidisciplinary trauma staff case conferences, and quality assurance reviews. Teaches trauma topics, assist with data collection for trauma registry, and performs other duties as assigned. Your Job Requirements: • Bachelors in nursing preferred (waiver may be granted for equivalent experience, knowledge, and skills with Director's approval) • Graduate from an accredited school of nursing • Licensed as a Registered Nurse in the State of Texas • Hold current TNCC certification. Preferred: • Experience of 2 or more years in ER or ICU in a designated Level I-III trauma center, or pre/inter-hospital transport, preferred. • Any of the following are preferred: ATCN, ENPC, TNCC Instructor, ENPC Instructor, ABLS, PHTLS &/or TCCC, and NRP. STN Optimal and TOPIC. • EMS experience and current Paramedic, or EMT, preferred. • Specialty certification (TCRN/CEN/CPEN/CFRN/CTRN/CCRN) preferred. Must obtain TCRN within 2 years of hire. • Comfort with use of computer applications, Microsoft Office, and EPIC preferred. Your Job Responsibilities : • Reviews patient charts, or follows patients during hospital stay, to identify compliance with quality or performance standards, track trends on fallouts to these standards, and perform loop closure tasks as needed as a part of quality or performance improvement. • Actively facilitates and coordinates trauma care, tracking patient progress, and monitoring for complications of untoward events throughout the continuum of trauma care, intervening as appropriate. • Communicates in a timely manner, issues related to trauma care or individual trauma patients need with Trauma Program Manager, and/or Trauma Medical Director. • Demonstrates the ability to extract data for Trauma Registry and to prepare reports as needed. • Demonstrates clinical competence and ability to function trauma resuscitations, and response in a timely manner. • Develops and routinely evaluates critical pathways, and/or plan of care for trauma injuries in collaboration with the multidisciplinary trauma team members. • Ensures preparedness of trauma units for management of the trauma by identifying individual unit needs and addressing through appropriate channels for successful resolutions. • Maintains at least 16 hours of trauma related to CEUs/year. • Participates in problem resolution within the scope of responsibilities with demonstrated good outcomes. • Serves as a clinical educator and resource on trauma to the nursing unit, and ancillary units and assists Trauma Program Manager to establish and promote trauma care programs, quality improvement, and community injury prevention education. Methodist Mansfield Medical Center is a 262-bed, full-service, acute care hospital serving Tarrant, Johnson, and Ellis counties in North Texas. We are an Advanced Primary Stroke Center and Advanced Primary Heart Attack Center certified by The Joint Commission. We also were the first in the Dallas-Fort Worth area to receive the Academy of Medical-Surgical Nurses PRISM Award for exemplary practice of medical-surgical units. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all individuals. Our reputation as an award-winning employer shows in the honors we've earned: Magnet -designated hospital 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Level III Neonatal Intensive Care Unit Level III Maternal Facility for perinatal care Level III Trauma Center

Responsibilities as a Service Coordinator include: Assessment and verification of service coordination needs Service planning, referral, monitoring of service provision Advocacy for consumers After-hours crisis services Documentation of progress. Requires frequent contact with consumers, family members, and service providers. Must be able to accommodate consumer and family needs which requires candidate to work a flexible schedule, including after-hours, holidays, and weekends. This position will provide services in Rockwall and Kaufman counties. Requirements: Bachelor's degree or advanced degree from an accredited college or university (any field) OR Associate degree in a social, behavioral, human service, or health-related field including psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice with at least one year paid or unpaid experience working with individuals with IDD is preferred OR High School diploma or a certificate recognized by a state as the equivalent of a high school diploma, and two years of paid or unpaid experience with individuals with intellectual or developmental disabilities. Bilingual in Spanish & English a plus. Salary: $19.00/hourly, 8-5 (Mon-Fri) Employee Benefits at Full Time Include: Loan Forgiveness Program Employer-Cost Sharing of Health Insurance Employer-Paid Short-Term Disability Insurance Pet Insurance Employee Assistance Program Employer-Paid Term Life Insurance Employer-Match Retirement Contributions (up to 5% of Base Salary) Optional Dental, Vision, Life and Long-Term Disability Insurance Wellness Program 12 Paid Holidays per Year 2 Weeks Paid Vacation per Year with Graduating Accrual Rate 2+ Weeks of Paid Sick Leave Per Year

About Company: We're officially a Great Place To Work ! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees. Read more here: ************************* This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership. At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being. Our benefits include: Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits. Expanded Coverage - Options for domestic partners and a wider network of in-network providers. Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching. Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more. Student Loan Repayment - Available for nurses and therapists. Retirement Benefits - 401(k) plan through Voya to help employees plan for the future. Generous PTO - A robust paid time off policy to support work-life balance. Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week. At Bradford Health Services, we don't just invest in our patients-we invest in our people. About the Role: The Admissions Specialist at Trinity River Recovery plays a critical role in facilitating the intake and admission process for patients seeking residential treatment services. This position ensures that all admissions are handled efficiently, accurately, and with compassion, serving as the first point of contact for patients and their families. The specialist collaborates closely with clinical teams to verify patient eligibility, gather necessary documentation, and coordinate care plans. By managing patient records and maintaining compliance with healthcare regulations, the Admissions Specialist supports the overall mission of providing high-quality behavioral health care. Ultimately, this role contributes to a seamless patient experience from initial inquiry through admission, promoting positive outcomes and organizational effectiveness. Minimum Qualifications: High school diploma or equivalent; Associate's degree in healthcare administration or related field preferred. Minimum of 2 years experience in substance use disorder (residential treatment setting) admissions, or a related administrative role. Strong knowledge of healthcare insurance processes, including verification and authorization procedures. Familiarity with HIPAA regulations and patient confidentiality standards. Proficiency in using electronic health record (EHR) systems and standard office software. Preferred Qualifications: Bachelor's degree in healthcare administration, social work, or a related discipline. Experience working in behavioral health or residential treatment services. Demonstrated skills in conflict resolution and customer service within a healthcare setting. Responsibilities: Serve as the primary liaison for prospective patients and their families during the admission process, providing clear and empathetic communication. Collect, verify, and process patient information, including insurance details, medical history, and consent forms, ensuring accuracy and completeness. Coordinate with clinical staff to schedule assessments and admissions, facilitating timely access to behavioral health services. Maintain detailed and confidential patient records in compliance with HIPAA and organizational policies. Assist in resolving admission-related issues, including insurance authorizations and eligibility verification, to minimize delays. Provide ongoing support and information to patients and families regarding admission procedures, treatment options, and facility policies. Participate in continuous improvement initiatives to enhance the efficiency and quality of the admissions process. Skills: The Admissions Specialist utilizes strong communication skills daily to interact effectively with patients, families, and clinical teams, ensuring clarity and empathy throughout the admission process. Attention to detail is essential for accurately collecting and verifying patient information, which directly impacts care coordination and insurance processing. Proficiency with electronic health record systems and office software enables efficient documentation and data management, supporting compliance and operational workflows. Problem-solving skills are applied to address insurance authorizations and resolve admission challenges promptly, minimizing patient wait times. Additionally, interpersonal and organizational skills facilitate collaboration across departments and contribute to continuous process improvements that enhance patient experience and service delivery.

About Company: We're officially a Great Place To Work ! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees. Read more here: ************************* This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership. At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being. Our benefits include: Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits. Expanded Coverage - Options for domestic partners and a wider network of in-network providers. Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching. Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more. Student Loan Repayment - Available for nurses and therapists. Retirement Benefits - 401(k) plan through Voya to help employees plan for the future. Generous PTO - A robust paid time off policy to support work-life balance. Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week. At Bradford Health Services, we don't just invest in our patients-we invest in our people. About the Role: The Admissions Specialist plays a critical role in facilitating the intake process for individuals seeking behavioral health services. This position is responsible for managing all aspects of admissions documentation, ensuring accuracy, compliance, and confidentiality throughout the process. The specialist serves as a primary point of contact for prospective clients and their families, providing clear communication and support to guide them through admission procedures. By coordinating with clinical and administrative teams, the Admissions Specialist helps to streamline patient flow and optimize service delivery. Ultimately, this role contributes to the organization's mission by ensuring timely and compassionate access to behavioral health care. Minimum Qualifications: High school diploma or equivalent; associate degree or higher preferred. Experience working in behavioral health settings or related healthcare environments. Proficiency in admissions documentation and data entry. Strong organizational skills and attention to detail. Ability to maintain confidentiality and adhere to HIPAA regulations. Preferred Qualifications: Bachelor's degree in healthcare administration, social work, psychology, or a related field. Familiarity with electronic health record (EHR) systems and insurance verification processes. Experience in customer service or patient advocacy within behavioral health. Knowledge of behavioral health terminology and treatment modalities. Certification related to healthcare admissions or behavioral health services. Responsibilities: Conduct thorough intake assessments and gather necessary documentation for behavioral health admissions. Verify insurance coverage and eligibility to facilitate smooth admission processes. Maintain accurate and confidential records in compliance with regulatory standards and organizational policies. Communicate effectively with clients, families, and healthcare providers to coordinate admission logistics and answer inquiries. Collaborate with clinical staff to ensure timely placement and appropriate care planning for incoming patients. Monitor and update admission status and documentation within electronic health record systems. Assist in resolving any issues or barriers that may delay or complicate the admission process. Skills: The Admissions Specialist utilizes behavioral health knowledge daily to understand client needs and the nuances of mental health care admissions. Proficiency in admissions documentation ensures that all client information is accurately recorded and compliant with legal standards, which is essential for smooth processing and billing. Strong communication skills are employed to interact compassionately and clearly with clients, families, and clinical teams, facilitating trust and cooperation. Organizational skills are critical for managing multiple admissions simultaneously while maintaining meticulous records. Additionally, familiarity with healthcare software and insurance processes supports efficient verification and data management, reducing delays and improving overall patient experience.

Counsels and aids individuals and families requiring assistance dealing with substance abuse problems, such as alcohol or drug abuse by performing the following duties. This role reports to the Admissions Manager. ESSENTIAL FUNCTIONS • Answers admissions calls, screens and motivates clients for treatment and removes logistical barriers to admission • Serve as back up to answer overflow calls during shifts in which primary admissions officer cannot answer the call at designated times • May also be asked to set tasks for other admissions officers to follow up on • Responsible for screening callers for detox, inpatient, or outpatient programming • Admitting, consulting, and marketing for clients • Assisting an admissions coordinator with development, VOB, recruiting strategies, and implementing duties involving clients • Working in a team environment with a great attitude and desire to help clients The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor. Supervisory Responsibilities: This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPUTER SKILLS To perform this job successfully, an individual should have knowledge of Microsoft Office (Word, Excel and Outlook) as well as CRM platforms, specifically Sales Force. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer, telephone, or keyboard. Ability to sit at a desk and computer for an extended period of time. Vision, hearing, manual dexterity, and eye-hand coordination must be adequate for performance of job duties. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate

Counsels and aids individuals and families requiring assistance dealing with substance abuse problems, such as alcohol or drug abuse by performing the following duties. This role reports to the Admissions Manager. ESSENTIAL FUNCTIONS • Answers admissions calls, screens and motivates clients for treatment and removes logistical barriers to admission • Serve as back up to answer overflow calls during shifts in which primary admissions officer cannot answer the call at designated times • May also be asked to set tasks for other admissions officers to follow up on • Responsible for screening callers for detox, inpatient, or outpatient programming • Admitting, consulting, and marketing for clients • Assisting an admissions coordinator with development, VOB, recruiting strategies, and implementing duties involving clients • Working in a team environment with a great attitude and desire to help clients The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor. Supervisory Responsibilities: This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPUTER SKILLS To perform this job successfully, an individual should have knowledge of Microsoft Office (Word, Excel and Outlook) as well as CRM platforms, specifically Sales Force. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer, telephone, or keyboard. Ability to sit at a desk and computer for an extended period of time. Vision, hearing, manual dexterity, and eye-hand coordination must be adequate for performance of job duties. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate

Counsels and aids individuals and families requiring assistance dealing with substance abuse problems, such as alcohol or drug abuse by performing the following duties. This role reports to the Admissions Manager. ESSENTIAL FUNCTIONS • Answers admissions calls, screens and motivates clients for treatment and removes logistical barriers to admission • Serve as back up to answer overflow calls during shifts in which primary admissions officer cannot answer the call at designated times • May also be asked to set tasks for other admissions officers to follow up on • Responsible for screening callers for detox, inpatient, or outpatient programming • Admitting, consulting, and marketing for clients • Assisting an admissions coordinator with development, VOB, recruiting strategies, and implementing duties involving clients • Working in a team environment with a great attitude and desire to help clients Available to work nights and weekends. The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor. Supervisory Responsibilities: This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPUTER SKILLS To perform this job successfully, an individual should have knowledge of Microsoft Office (Word, Excel and Outlook) as well as CRM platforms, specifically Sales Force. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer, telephone, or keyboard. Ability to sit at a desk and computer for an extended period of time. Vision, hearing, manual dexterity, and eye-hand coordination must be adequate for performance of job duties. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate WHY INFINITE RECOVERY? • Generous salary and participation in bonus program • Medical, dental, and vision plans with the portion of employee paid for by company • 2 weeks of paid time off a year to spend however you want and 7 paid holidays • Infinite Recovery contributes a percentage of your total 401k contributions each year towards your retirement fund.

The Admissions Specialist consults with potential clients to assess and provide recommendations for the appropriate program and/or facility to recommend for treatment, based on the client's clinical presentation and needs. The Specialists facilitate tracking and documenting the disposition of potential clients from initial call, verification of benefits, pre-admissions assessment, and hand-off to facility, up to and including admission. Primary Duties and Responsibilities Provides consultative support for admission inquiries, including pre-admissions assessment and answering pre-admissions/general intake questions from potential clients or their referral sources. Initiates Verification of Benefits and discusses insurance coverage and potential out-of-pocket costs with potential clients or the Financially Responsible Party. Assesses the acuity and needs of potential patients and makes treatment recommendations based on clinical presentation and appropriate clinical fit for programs. Facilitates effective telephone presentations to prospective clients, clearly communicating the Promises Behavioral Health advantage. Identifies qualified prospective clients and develop loyal customer relationships. Generating and following up on self-developed leads through intensive research as well as both inbound and outbound calling & follow-up. With appropriate leadership approval, works external business development leads in correlation with the “Referral Rollover Process”. Provides treatment recommendations within the Promises network of treatment centers. Provides outbound referrals based on presenting issues to established referral sources or other behavioral healthcare providers. Assists with client retention by supporting current clients as requested. Expectation of meeting an individual admissions quota per month based on quarterly goal setting with leadership and/or meeting and/or exceeding the Admissions Specialist average. Tracks and documents the disposition of potential clients from initial call, handoff to facility, up to and including admission. Research and expand knowledge of addiction and treatment programs and facilities to provide relevant and useful information to prospective clients. Maintains a professional, “clinical style” approach when working with potential clients. Must be able to work and be comfortable in a high pace, high stress, and/or high-volume work environment. Follows all applicable policies and procedures for Admissions Center. Designs and execute strategies for meeting or exceeding all performance goals on a consistent basis. Share techniques and strategies to execute proactive outbound calls, lead generation, qualifying, overcoming objections, etc. with peers. Supports team admissions and achievement of department and company assigned census goals. Additional duties and responsibilities as assigned. Supervisory Responsibilities N/A Job Qualifications and Requirements Education: High School Diploma or GED required. Experience: Sales and/or marketing experience are a plus. Knowledge/Skills/Abilities: Must have availability to work a flexible schedule to meet the demands of the business; this includes evenings, weekends, and holidays. Must understand that documented schedules are subject to change at any time due to demands of the business needs. Leadership will address any necessary schedule changes with team members with at least 2 weeks advance notice of their change in schedule. Strong understanding of addiction, commonly abused substances and their classification, as well as an understanding of codependency, dual diagnosis and psychiatric conditions. Ability to effectively communicate the benefits of residential treatment. Willingness to assess and discuss client's ability to privately pay for treatment. Excellent follow-up skills and the ability to stay in contact with multiple clients at a time. Must be able to multi-task and work well with a team. Ability to work effectively in a fast-paced environment while maintaining dedication to customer service. Knowledge of managed care and insurance as it relates to mental health benefits is a plus. Knowledge of Salesforce CRM is a plus. Understands and respects cultural diversity. Demonstrate adherence to accepted ethical and behavioral standards of conduct. Participate in continuing professional development. Follow organization policies and procedures addressing the care of individuals served identified as at risk for suicide, including requirements for screening, assessment, and monitoring. Physical Requirements and Working Conditions Sitting/Standing: Extended periods of sitting and/or standing in an open office environment Lifting: Raising or lowering an object from one level to another (including upward pulling) 25-50 lbs. Handling: Normal office activity including keyboarding, interacting with others, participating in meetings, extended periods of sitting and/or standing in an open office environment, use of headset or telephone for extended periods of time. Repetitive motion: Frequent and regular use of the wrists, hands, and fingers to make small movements such as typing or picking up small objects. Normally fine and gross motor control of fingers and hands. Exposure to weather, uneven walking surfaces and office setting Company Policy and Compliance Follow all policies and procedures as well as all local, state and federal laws concerning employment to include, but not limited to: 42 CFR Part 2 regulations and Health Insurance Portability and Accountability Act (HIPAA) confidentiality regulations, I-9, Harassment, Equal Employment Opportunity Commission (EEOC), Civil Rights and Americans with Disabilities Act (ADA) Interact professionally with clients, employees and visitors, maintaining appropriate boundaries Must meet pre-employment standards and maintain all applicable state and job-related guidelines for background screening, fingerprinting, drug test, health screening, DMV, insurance, CPR/Basic First Aid, and license/credential verifications.

Department: Case Management Shift: First Shift (United States of America) Standard Weekly Hours: 40 The Case Management Program Coordinator will be charged with establishing protocols in conjunction with subject content experts for the Case Management Department. The Case Management Program Coordinator will be a facilitator, change-agent and process improvement coordinator with specific focus on process improvement and standardization needs of all disciplines/programs unique to their individual job descriptions. The Case Management Program Coordinator will partner with each respective discipline manager to develop processes for standardization of applications. This individual will exhibit professional character, attitude, and appearance. Education and Experience Associate degree in nursing is required, BSN from an accredited college or university is preferred. At least three years of any combination of experiences working in/with case management, care coordination, utilization review, patient intake, discharge planning and troubleshooting fund resources, quality assurance, clinical pathways, continuous quality improvement, or state and federal health plans or commercial insurance plans in a clinical or managed care environment. Must be computer literate, and have effective organizational, interpersonal, written, and oral communication skills. Must be familiar with various community resources and charitable organizations. Must be able to adapt to changing healthcare environments and work with all members of the healthcare team to achieve positive outcomes. Must have experience using or navigating electronic medical records (e.g., EPIC, Meditech, Healthy Planet, etc.). Bilingualism is preferred or may be required depending on the specific department assignment. Licensure, Registration, and/or Certification Current RN license from Texas Board of Nursing required Must achieve a Basic Life Support (BLS) certification for Health Care Providers within 30 days of employment and must maintain this certification as per Medical Center Policy, MC 175*. *This requirement does not apply to Health Plan Case Manager Certification (CCM) preferred. About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Full Time 12238 Silicon Drive Clerical Day Shift $19.30 - $28.75 /RESPONSIBIILITIES The Service Coordinator-Non-Clinical (SC-NC) supports medical, behavioral, and social support staff within the Service Coordination team to provide a holistic evaluation of STAR Kids Members' individual dynamics, needs and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Provides direct and indirect service coordination support to STAR Kids members and performs clerical duties to include scheduling, authorizations processing, telephonic outreach, and the generation of required reports. Complies with University Health System's and CFHP's policies, procedures and protocols for establishing and maintaining good working relationships with co-workers, Health System employees, patients and guests. EDUCATION/EXPERIENCE A high school diploma or General Education Degree (GED) is required. Bachelor's degree is preferred. Must have direct experience working with children and young adults with disabilities (and similar conditions or behaviors) in three of the last five years. Knowledge of e-mail and utilization management tools preferred. Experience with healthcare application systems is desirable. Medical Assistant diploma from an accredited school or certification from an approved credentialing body for medical assistants is desirable. LICENSURE N/A

The Admissions Specialist consults with potential clients to assess and provide recommendations for the appropriate program and/or facility to recommend for treatment, based on the client's clinical presentation and needs. The Specialists facilitate tracking and documenting the disposition of potential clients from initial call, verification of benefits, pre-admissions assessment, and hand-off to facility, up to and including admission. Primary Duties and Responsibilities Provides consultative support for admission inquiries, including pre-admissions assessment and answering pre-admissions/general intake questions from potential clients or their referral sources. Initiates Verification of Benefits, and discusses insurance coverage and potential out-of-pocket costs with potential clients or the Financially Responsible Party. Assesses the acuity and needs of potential patients and makes treatment recommendations based on clinical presentation and appropriate clinical fit for programs. Facilitates effective telephone presentations to prospective clients, clearly communicating the Promises Behavioral Health advantage. Identifies qualified prospective clients and develops loyal customer relationships. Generating and following-up on self-developed leads through intensive research as well as both inbound and outbound calling & follow-up. With appropriate leadership approval, works external business development leads in correlation with the “Referral Rollover Process”. Provides treatment recommendations within the Promises network of treatment centers. Provides outbound referrals based on presenting issues to established referral sources or other behavioral healthcare providers. Assists with client retention by supporting current clients as requested. Expectation of meeting an individual admissions quota per month based on quarterly goal setting with leadership and/or meeting and/or exceeding the Admissions Specialist average. Tracks and documents the disposition of potential clients from initial call, handoff to facility, up to and including admission. Researches and expands knowledge of addiction and treatment programs and facilities to provide relevant and useful information to prospective clients. Maintains a professional, “clinical-style” approach when working with potential clients. Must be able to work and be comfortable in a high pace, high stress, and/or high volume work environment. Follows all applicable policies and procedures for Admissions Center. Designs and executes strategies for meeting or exceeding all performance goals on a consistent basis. Shares techniques and strategies to execute proactive outbound calls, lead generation, qualifying, overcoming objections, etc. with peers. Supports team admissions and achievement of department and company assigned census goals. Supervisory Responsibilities N/A Job Qualifications and Requirements Education: High School Diploma or GED required. Experience: Sales and/or marketing experience are a plus. Knowledge/Skills/Abilities: Must have availability to work a flexible schedule to meet the demands of the business; this includes evenings, weekends, and holidays. Must understand that documented schedules are subject to change at any time due to demands of the business needs. Leadership will address any necessary schedule changes with team members with at least 2 weeks advance notice of their change in schedule. Strong understanding of addiction, commonly abused substances and their classification, as well as an understanding of codependency, dual diagnosis and psychiatric conditions. Ability to effectively communicate the benefits of residential treatment. Willingness to assess and discuss client's ability to privately pay for treatment. Excellent follow up skills and the ability to stay in contact with multiple clients at a time. Must be able to multi-task and work well with a team. Ability to work effectively in a fast paced environment while maintaining dedication to customer service. Knowledge of managed care and insurance as it relates to mental health benefits is a plus. Knowledge of Salesforce CRM is a plus.

**Huntsville, Texas, United States** Social Service UTMB Health Requisition # 2506596 The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice Department (TJJD). **_JOB SUMMARY_** **:** Serves as an advocate, liaison, counselor and resource person for an adjusted caseload of offenders who are physically disabled. Works under the supervision of the Program Manager for Assistive Disability Services for UTMB Correctional Managed Care. **_ESSENTIAL JOB FUNCTIONS_** + Contributes to the success of the UTMB Managed Care organization. + Reviews medical records including a physical perusal of study of a patient or client's record to determine eligibility for inclusion into ADS. + Interviews patients or clients, their families, and others to obtain social and developmental histories as assigned. + Develops individual treatment plans dedicated to assisting and guiding inmates in successful achievement of goals related to completion of activities of daily living, i.e., housing, dining, traversing the unit, job assignments, access to programs, etc. + Maintains regular contact with each assigned patient or client to monitor responses to services and identify problem areas. + Monitors and coordinates daily activities of program inmates to assure to the full extent possible they have the opportunity to participate in all activities available to non-disabled inmates. + Performs case management activities to assure proper maintenance of offender records including medical, case management, and caseload census data to assure compliance with treatment regimens, and appropriate policy. + Liaise with Social Services, Classification, and/or Special Needs Parole to track with patient/client release dates, to develop and maintain community return plans to assist the patient's and client's return to his or her community upon release. + Adheres to internal controls and reporting structure established for department. + Performs related duties as assigned by the Program Manager of ADS. **_EQUIPMENT_** **:** Standard office equipment. **_WORK ENVIRONMENT_** **:** Located within the confines of a prison, jail or juvenile detention center. Frequent travel to CMC facilities is required.Security clearance is required; pre-employment drug testing is also required. **_REQUIRED EDUCATION/EXPERIENCE_** **:** Bachelor's degree from an accredited college or university in behavioral science or related field. Salary is commensurate with years of relevant work experience. **Equal Employment Opportunity** _UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities._ Compensation

REQUIRED EDUCATION/EXPERIENCE : Bachelor's degree from an accredited college or university in behavioral science or related field. Salary is commensurate with years of relevant work experience. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice Department (TJJD). JOB SUMMARY : Serves as an advocate, liaison, counselor and resource person for an adjusted caseload of offenders who are physically disabled. Works under the supervision of the Program Manager for Assistive Disability Services for UTMB Correctional Managed Care. ESSENTIAL JOB FUNCTIONS Contributes to the success of the UTMB Managed Care organization. Reviews medical records including a physical perusal of study of a patient or client's record to determine eligibility for inclusion into ADS. Interviews patients or clients, their families, and others to obtain social and developmental histories as assigned. Develops individual treatment plans dedicated to assisting and guiding inmates in successful achievement of goals related to completion of activities of daily living, i.e., housing, dining, traversing the unit, job assignments, access to programs, etc. Maintains regular contact with each assigned patient or client to monitor responses to services and identify problem areas. Monitors and coordinates daily activities of program inmates to assure to the full extent possible they have the opportunity to participate in all activities available to non-disabled inmates. Performs case management activities to assure proper maintenance of offender records including medical, case management, and caseload census data to assure compliance with treatment regimens, and appropriate policy. Liaise with Social Services, Classification, and/or Special Needs Parole to track with patient/client release dates, to develop and maintain community return plans to assist the patient's and client's return to his or her community upon release. Adheres to internal controls and reporting structure established for department. Performs related duties as assigned by the Program Manager of ADS. EQUIPMENT : Standard office equipment. WORK ENVIRONMENT : Located within the confines of a prison, jail or juvenile detention center. Frequent travel to CMC facilities is required. Security clearance is required; pre-employment drug testing is also required.

Grief Counselor / Children's Grief Program Coordinator What we offer: Generous paid time off package (4 weeks of vacation time, 2 weeks of sick time, 3 personal days, and 8 paid holidays) Medical, Dental, and Vision - paid 100% for employee only; competitive plan cost for dependents Health Savings Account (HSA) with matching employer contributions of up to $100 per month Company paid Long-Term Disability, Life and Accidental/Dismemberment, and Employee Assistance Programs Additional Life and Accident and Critical Illness, FSA/Dependent Care, Short-Term Disability, and other voluntary benefits are available 403(B) Retirement Savings Plan with company match up to 5% Mileage reimbursement Flexible Work Schedules Competitive Pay End of year gift Tuition Assistance Job Summary: Provides counseling services to those preparing for or experiencing grief, with an emphasis on serving children and their families. Develops, implements, and delivers Children's Grief Program services with the support of the Bereavement Team, including grief camps, family nights, special events, educational outreach, and volunteer training. Helps supervise volunteers and interns, with help from Bereavement Program Manager. Qualifications: Master's degree and current Texas counseling license - LPC Associate, LPC or LPC-S. Demonstrated clinical experience in the areas of children and adolescent death and dying; grief and loss; and individual, family and group therapy. Demonstrated skill in administrative performance including expertise in written and oral communication and electronic documentation. Suitable personal appearance, behavior, attitude, integrity. Excellent interpersonal communication and relationship skills. Acts as a team player exhibiting flexibility, self-motivation, dependability, and the ability to work well with others. Able to problem solve, make decisions, set priorities, and keep accurate, timely, and orderly records. Working computer knowledge required - Outlook, Teams, Zoom, Word, and Excel along with the ability to learn other Grief Center/Hope Hospice specific programs on computer and on cell phone. Bilingual English/Spanish preferred. Play Therapy Certification preferred. Professional liability insurance coverage required. Duties and Responsibilities: A. Direct Services Coordinates and implements the Children's Grief Program support groups, activities, and special events. Provides direct services to children and their parents/guardians through: Telephone contact In-take interviews Support group leadership (evening hours may be required) Individual and family counseling (in-office, in-home, and virtual) (evening hours may be required) Special events (evening and weekend hours may be required) Providing referrals to other community resources as necessary Provides direct services to other adult clients as needed in the ways listed above. Coordinates, implements and evaluates all grief camps and children's/family support groups in collaboration with the Bereavement Program Manager. Implements volunteer training and recruitment, retention and supervision of volunteer staff in collaboration with the Bereavement Program Manager. Assists in the provision of the Hope Hospice Bereavement Plan of Care services, including provision of pre-bereavement services and participation in memorial services and quilt dedication as needed as directed by the Bereavement Program Manager. B. Education/Community Liaison Acts as liaison/public relations agent for Hope Hospice as needed as directed by the Bereavement Program Manager in order to educate the community on the Children's Grief Program specifically, and on grief related issues in general. C. Data Compilation Provides, collects and compiles pre-group and post-group survey responses from support group and camp members. Assists with collection, compilation and analysis of data required for grants and fundraising opportunities as needed as directed by the Bereavement Program Manager. D. Documentation Appropriately document assessments, interventions, curriculums and progress notes as needed. E. General Supports philosophy and objectives of Hope Hospice. Maintains professional appearance, behavior, attitude and integrity. Keeps abreast of and abides by the policies and procedures of Hope Hospice. Stays current with governmental and accreditation requirements affecting areas of responsibility. Participates in appropriate meetings and activities - including special events and community outreach as needed. Exhibits good stewardship of resources, including self-care. Reads materials and attends in-services, seminars or conventions as needed for professional growth. Contributes to an atmosphere of excellence, mutual respect and caring. Participates in other projects as assigned. Working Conditions: Normal office environment, moderate amount of standing, walking, stooping, sitting; minimum amount of lifting required. Driving to community educational programs and home visits, which may include climbing stairs and variable circumstances. Some evening and weekend hours are required. Outdoor camp/retreat locations, which may include walking long distances and comfort with recreational activities are required. Travel: Occasional overnight travel required. Some local day travel may be required. Please note this job description has been designated to include the general nature and level of work performed by employees in this position. It is not designed to contact or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice. Hope Hospice is an equal opportunity employer regardless of gender, pregnancy, sexual orientation, age, race, national origin, religion, color, veteran status, disability, genetic information, or any other category protected by federal, state, or local laws.

Are you passionate about building relationships and connecting people to essential care services? Join Legacy Home Health Agency as a Community Outreach Specialist and help expand access to our Personal Assistance Services (PAS) program. This role is ideal for someone who thrives in the community, enjoys networking, and is driven to make a meaningful impact. Key Responsibilities: Represent the agency at community events, health fairs, senior centers, and referral partner locations to promote services and programs. Build and maintain relationships with local providers, case managers, social workers, discharge planners, and community organizations. Develop and distribute outreach materials (flyers, brochures, promotional items) in accordance with branding guidelines. Identify and pursue new referral sources; follow up on leads and inquiries. Collaborate with internal teams to support client admissions and ensure a smooth referral process. Track outreach activities and maintain detailed records of contacts and outcomes. Assist with organizing agency-hosted events, educational sessions, and service presentations. Qualifications: Previous experience in healthcare marketing, outreach, sales, or community engagement preferred . Strong interpersonal and communication skills; professional and approachable demeanor. Ability to travel locally to attend events and conduct outreach (reliable transportation required). Proficient in Microsoft Office; comfortable using CRM or tracking tools. Bilingual (English/Spanish) strongly preferred . High school diploma or equivalent required; additional education in marketing, communications, or health-related fields a plus! Why Join Us? Be part of a mission-driven organization that values community impact Supportive leadership and opportunities for growth Competitive compensation and mileage reimbursement Make a real difference in the lives of clients and families in your community Apply today and help connect those in need with the care they deserve!

Are you passionate about building relationships and connecting people to essential care services? Join Legacy Home Health Agency as a Community Outreach Specialist and help expand access to our Personal Assistance Services (PAS) program. This role is ideal for someone who thrives in the community, enjoys networking, and is driven to make a meaningful impact. Key Responsibilities: Represent the agency at community events, health fairs, senior centers, and referral partner locations to promote services and programs. Build and maintain relationships with local providers, case managers, social workers, discharge planners, and community organizations. Develop and distribute outreach materials (flyers, brochures, promotional items) in accordance with branding guidelines. Identify and pursue new referral sources; follow up on leads and inquiries. Collaborate with internal teams to support client admissions and ensure a smooth referral process. Track outreach activities and maintain detailed records of contacts and outcomes. Assist with organizing agency-hosted events, educational sessions, and service presentations. Qualifications: Previous experience in healthcare marketing, outreach, sales, or community engagement preferred . Strong interpersonal and communication skills; professional and approachable demeanor. Ability to travel locally to attend events and conduct outreach (reliable transportation required). Proficient in Microsoft Office; comfortable using CRM or tracking tools. Bilingual (English/Spanish) strongly preferred . High school diploma or equivalent required; additional education in marketing, communications, or health-related fields a plus! Why Join Us? Be part of a mission-driven organization that values community impact Supportive leadership and opportunities for growth Competitive compensation and mileage reimbursement Make a real difference in the lives of clients and families in your community Apply today and help connect those in need with the care they deserve!

Job DescriptionDescription: Cumberland Heights Foundation offers a comprehensive benefits program, which includes: · Medical, Dental and Vision effective 1st day of month following 28 days of employment · Employer Contribution for Health Saving Account or Health Reimbursement Account · 401K with Company match and eligibility after 90 days of employment · Paid Time Off (PTO) accrual beginning day (1) one and up to 20 days of PTO the first year POSITION SUMMARY The Academic Coordinator oversees the academic program for ARCH Academy and ensures that the program is operating successfully. This position supervises the teaching staff and, from time to time, may also provide classroom instruction for multiple grade levels of adolescents, ages 14-18 years, in a non-traditional, alternative classroom setting. This position is responsible for managing student records, communicating with school systems, and ensuring that individual learning plans and curriculum are followed. This position ensures that all educational services provided are in compliance with Tennessee Department of Education Rules for Nonpublic Schools. This position reports directly to the Executive Director of ARCH Academy, which is an accredited Category I-SP nonpublic school in Tennessee. PRIMARY DUTIES AND RESPONSIBILITIES include the following: Supervises and oversees teachers, tutors, and any contracted academic laborers of ARCH Academy in planning, record keeping, facilitation, and delivery of curriculum to students. As needed, provides year-round, multi-grade level instruction (from grades 8-12) to primary and extended care patients participating in residential rehabilitation at an alcohol and drug addiction treatment center. Communicates and consults with referring family members and/or guardians, zoned school systems, teaching colleagues and other referral sources concerned with student achievement, behavior and development while in treatment setting. Evaluates academic transcripts and develops an individual learning plan for every student; assigns appropriate courses for each student and monitors their progress; keeps track of academic grades and credits earned on official academic transcripts Reports student progress, maintains up-to-date records of student progress, and delivers instruction according to appropriate grade level placement, and, when applicable, IEP/504 plan expectations. Gathers information from a variety of sources (i.e., home school, administrators, teachers and/or parents) for assessment of referred primary and extended care patients and in identifying the learning needs of students. Assists in development, selection, and delivery of classroom materials, considering factors such as individual needs, abilities, learning levels, and physical or mental limitations of students. Accommodates the varied learning styles and developmental levels within the self-contained classroom setting. Manages behavior in ways that motivate the learning process and the development of self-esteem in conjunction with the Twelve Steps philosophy and co-occurring mental health issues. Assists in integrating students back into their regular school setting upon completion of residential treatment program. Documents pertinent clinical information into the electronic patient record. Maintains all pertinent educational records, including official academic transcripts, standardized test scores, and grades. Handles requests for academic records from schools. Ensures that a welcoming, safe, supportive, and healing environment is maintained for each patient/student and family throughout the continuum of care. Leads and participates in discussions about academics for students during Morning Meetings when possible and weekly Treatment Team meetings; documents pertinent academic and/or clinical information when needed; and develops academic goals and projects for our internal stage system for students. Leads and participates in the evaluation process with Teachers and Executive Director as provided by the Tennessee Department of Education rules for Nonpublic Schools. Lead and participates in training, feedback, and daily supervision of students in primary and extended care program, in addition to any adjunct educational programming offered by ARCH Academy/Cumberland Heights. Participates in training and/or professional development as described by the Tennessee Department of Education and/or ARCH Academy/Cumberland Heights Foundation. Works to obtain and maintain accreditation in organizations or entities as approved or directed by the Executive Director, such as Cognia, SEVIS, NATSAP, etc. Completes any and all requirements necessary to maintain an active teaching license with the State of Tennessee for grades 7-12. Actively works towards completion of a Tennessee Administrator License, if one does not already have this, or if so, then completes any and all requirements necessary to maintain an active administrative license with the State of Tennessee. Completes all required annual documentation from the Tennessee Department of Education to maintain accreditation, including fall and spring monitoring documentation. Completes all required annual documentation from Cheatham County Schools to maintain Title I funding, including annual Needs Assessment, budgeting, and data collection. Completes all required annual standardized testing in the spring for applicable students in grades 8-11, as required by the Tennessee Department of Education. This includes TCAP testing for 8th grade students and EOC testing for 9th-11th grade students. Recommends ways to improve the quality and delivery of services. Ensures proper handling and distribution of company funds, any applicable grant funds, and Title I funds. Maintains confidentiality of company and patient information and follows all company policies. Reacts productively to change. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES Teacher, Tutor and other Academic related contract labor. Requirements: Master's degree required; Current Tennessee Professional license with certification to teach grades 7-12 required, with ability to become certified in Special Education endorsement through Praxis testing. Tennessee Administrator license or willing to complete requirements to earn administrative license. Minimum five (5) or more years experience in teaching field as a principal and administrative experience in a school or related environment preferred. Strong to Intermediate computer skills including: Microsoft (Outlook, Word, Excel and PowerPoint) and other classroom related software and programs. Ability to multi-task including instruct multiple subjects at one time in a self-contained classroom setting Excellent organizational skills for managing student records, individual learning plans, and multi-grade curriculum delivery; Must be able to speak and articulate clearly in English Excellent interpersonal, problem-solving, judgment and analytical skills Excellent written and oral communication skills Proven ability to adapt to change and motivate students in the learning process while managing behavior in ways that motivate the learning process and the development of self-esteem in conjunction with Twelve Step philosophy Ability to interact with co-workers in a collaborative and courteous manner while providing guidance, instruction, and training. Ability to analyze complex situations and make crucial decisions while also knowing when consultation is needed. Ability to manage crisis situations in a calm and focused manner. Ability to work calmly and professionally in stressful situations and ally with people in crisis Knowledge of and ability to apply information regarding age/cultural/population specific characteristics to patient care. Must have knowledge or be able to attain knowledge of the Twelve Step philosophy with the ability to apply information regarding specific characteristics/behaviors to de-escalate a person in crisis in a calm supportive manner If recovering, two years of verifiable abstinence required with five years preferred; active participation in a twelve-step program preferred. WORK ENVIRONMENT Position is in an office setting that involves everyday risks or discomforts requiring normal safety precautions. Position requires Handle With Care, CPR/AED, First Aid Certified, and any additional future requirements. Position requires frequent contact with people in crisis, including those who are emotionally volatile and may require additional safety precautions. Position requires HIPPA clearance in regards to medical records of patients assigned Ability to lift and/or push pull up to 25lbs; move around campus on uneven and rural terrain. Ability to speak, hear, see, sit, walk, stand, reach, and use fine/gross motor skills for extended periods; move quickly enough to provide for the safety and instructional needs for patients.

Cumberland Heights Foundation offers a comprehensive benefits program, which includes: · Medical, Dental and Vision effective 1st day of month following 28 days of employment · Employer Contribution for Health Saving Account or Health Reimbursement Account · 401K with Company match and eligibility after 90 days of employment · Paid Time Off (PTO) accrual beginning day (1) one and up to 20 days of PTO the first year POSITION SUMMARY The Academic Coordinator oversees the academic program for ARCH Academy and ensures that the program is operating successfully. This position supervises the teaching staff and, from time to time, may also provide classroom instruction for multiple grade levels of adolescents, ages 14-18 years, in a non-traditional, alternative classroom setting. This position is responsible for managing student records, communicating with school systems, and ensuring that individual learning plans and curriculum are followed. This position ensures that all educational services provided are in compliance with Tennessee Department of Education Rules for Nonpublic Schools. This position reports directly to the Executive Director of ARCH Academy, which is an accredited Category I-SP nonpublic school in Tennessee. PRIMARY DUTIES AND RESPONSIBILITIES include the following: Supervises and oversees teachers, tutors, and any contracted academic laborers of ARCH Academy in planning, record keeping, facilitation, and delivery of curriculum to students. As needed, provides year-round, multi-grade level instruction (from grades 8-12) to primary and extended care patients participating in residential rehabilitation at an alcohol and drug addiction treatment center. Communicates and consults with referring family members and/or guardians, zoned school systems, teaching colleagues and other referral sources concerned with student achievement, behavior and development while in treatment setting. Evaluates academic transcripts and develops an individual learning plan for every student; assigns appropriate courses for each student and monitors their progress; keeps track of academic grades and credits earned on official academic transcripts Reports student progress, maintains up-to-date records of student progress, and delivers instruction according to appropriate grade level placement, and, when applicable, IEP/504 plan expectations. Gathers information from a variety of sources (i.e., home school, administrators, teachers and/or parents) for assessment of referred primary and extended care patients and in identifying the learning needs of students. Assists in development, selection, and delivery of classroom materials, considering factors such as individual needs, abilities, learning levels, and physical or mental limitations of students. Accommodates the varied learning styles and developmental levels within the self-contained classroom setting. Manages behavior in ways that motivate the learning process and the development of self-esteem in conjunction with the Twelve Steps philosophy and co-occurring mental health issues. Assists in integrating students back into their regular school setting upon completion of residential treatment program. Documents pertinent clinical information into the electronic patient record. Maintains all pertinent educational records, including official academic transcripts, standardized test scores, and grades. Handles requests for academic records from schools. Ensures that a welcoming, safe, supportive, and healing environment is maintained for each patient/student and family throughout the continuum of care. Leads and participates in discussions about academics for students during Morning Meetings when possible and weekly Treatment Team meetings; documents pertinent academic and/or clinical information when needed; and develops academic goals and projects for our internal stage system for students. Leads and participates in the evaluation process with Teachers and Executive Director as provided by the Tennessee Department of Education rules for Nonpublic Schools. Lead and participates in training, feedback, and daily supervision of students in primary and extended care program, in addition to any adjunct educational programming offered by ARCH Academy/Cumberland Heights. Participates in training and/or professional development as described by the Tennessee Department of Education and/or ARCH Academy/Cumberland Heights Foundation. Works to obtain and maintain accreditation in organizations or entities as approved or directed by the Executive Director, such as Cognia, SEVIS, NATSAP, etc. Completes any and all requirements necessary to maintain an active teaching license with the State of Tennessee for grades 7-12. Actively works towards completion of a Tennessee Administrator License, if one does not already have this, or if so, then completes any and all requirements necessary to maintain an active administrative license with the State of Tennessee. Completes all required annual documentation from the Tennessee Department of Education to maintain accreditation, including fall and spring monitoring documentation. Completes all required annual documentation from Cheatham County Schools to maintain Title I funding, including annual Needs Assessment, budgeting, and data collection. Completes all required annual standardized testing in the spring for applicable students in grades 8-11, as required by the Tennessee Department of Education. This includes TCAP testing for 8th grade students and EOC testing for 9th-11th grade students. Recommends ways to improve the quality and delivery of services. Ensures proper handling and distribution of company funds, any applicable grant funds, and Title I funds. Maintains confidentiality of company and patient information and follows all company policies. Reacts productively to change. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES Teacher, Tutor and other Academic related contract labor. Requirements Master's degree required; Current Tennessee Professional license with certification to teach grades 7-12 required, with ability to become certified in Special Education endorsement through Praxis testing. Tennessee Administrator license or willing to complete requirements to earn administrative license. Minimum five (5) or more years experience in teaching field as a principal and administrative experience in a school or related environment preferred. Strong to Intermediate computer skills including: Microsoft (Outlook, Word, Excel and PowerPoint) and other classroom related software and programs. Ability to multi-task including instruct multiple subjects at one time in a self-contained classroom setting Excellent organizational skills for managing student records, individual learning plans, and multi-grade curriculum delivery; Must be able to speak and articulate clearly in English Excellent interpersonal, problem-solving, judgment and analytical skills Excellent written and oral communication skills Proven ability to adapt to change and motivate students in the learning process while managing behavior in ways that motivate the learning process and the development of self-esteem in conjunction with Twelve Step philosophy Ability to interact with co-workers in a collaborative and courteous manner while providing guidance, instruction, and training. Ability to analyze complex situations and make crucial decisions while also knowing when consultation is needed. Ability to manage crisis situations in a calm and focused manner. Ability to work calmly and professionally in stressful situations and ally with people in crisis Knowledge of and ability to apply information regarding age/cultural/population specific characteristics to patient care. Must have knowledge or be able to attain knowledge of the Twelve Step philosophy with the ability to apply information regarding specific characteristics/behaviors to de-escalate a person in crisis in a calm supportive manner If recovering, two years of verifiable abstinence required with five years preferred; active participation in a twelve-step program preferred. WORK ENVIRONMENT Position is in an office setting that involves everyday risks or discomforts requiring normal safety precautions. Position requires Handle With Care, CPR/AED, First Aid Certified, and any additional future requirements. Position requires frequent contact with people in crisis, including those who are emotionally volatile and may require additional safety precautions. Position requires HIPPA clearance in regards to medical records of patients assigned Ability to lift and/or push pull up to 25lbs; move around campus on uneven and rural terrain. Ability to speak, hear, see, sit, walk, stand, reach, and use fine/gross motor skills for extended periods; move quickly enough to provide for the safety and instructional needs for patients.