Front Desk Coordinator jobs at University of California - 40 jobs

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Mon-Fri 8:00-5:00 Posted Date 01/16/2026 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinate Job # 28232 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility There's nothing more exciting and rewarding than being able to make a significant, positive difference in someone's life. At UCLA Health, you'll experience this joy every day while also enjoying the positive, supportive, and collaborative environment that makes ours one of the most loved workplaces. Join us and find out for yourself. At our Front Desk you will have the opportunity to provide administrative and patient care support to our Santa Barbara clinic, part of the UCLA Health Community Clinics. You will assist in coordinating patient flow throughout the clinic, from registration to discharge, ensuring a smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. At UCLA Health, passionate clinicians in a wide range of disciplines have enabled us to become a world-renowned health system with four award-winning hospitals and more than 270 community clinics throughout Southern California. We're also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you're looking to experience greater challenge and fulfillment in your career, come to UCLA Health. Job Qualifications Press space or enter keys to toggle section visibility Required: * Ability to communicate professionally and effectively with physicians and staff in a high volume setting. * Excellent organizational skills and ability to prioritize assignments * Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules * Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center Preferred: * Skill in using a PC with associated programs including Word, Excel, and Email * Skill in demonstrating work experience with a database computer program * Knowledge of major medical insurance plans and types of coverage provided * Knowledge of medical terminology

Department: AccessibleNU Salary/Grade: EXS/6 The Access Coordinator position serves as a subject matter expert on the academic and on-campus housing ADA reasonable accommodation request process for students. The Access Coordinator role is a remote position. Utilizing a thorough and timely process, daily functions include meeting with students with disabilities, reviewing medical and supplemental documentation, evaluating and determining requests for accommodations, and creating and maintaining case notes. The role collaborates with other ANU staff, coordinates with faculty, academic department leaders, and other campus liaisons, and leads campus trainings and outreach events. The Access Coordinator position ensures institutional compliance with federal, state, and local disability regulations. Pay Range: The salary range for the AccessibleNU Access Coordinator position is $68,500 - $70,000 depending on experience, skills, and internal equity. About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. Principal Accountabilities: * Maintains a full caseload of students and provides ongoing support for undergraduate, graduate, professional, and online students. * Reviews and processes incoming accommodation requests, ensuring a prompt, thorough, and equitable response to each request: * Interprets disability documentation including medical, educational, and/or psychological assessments. Conducts accommodation meetings to gather additional information. Cross-analysis to determine reasonable accommodations. * Ensures accommodation determinations align with ANU process and procedures, the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant caselaw and legal guidance, and University policies and procedures. * Generates creative and practical solutions to address current and emerging needs, including accommodations for students in off-site placements such as clinical settings, internships, practicums, and experiential learning environments. * Uses office database (AIM) to maintain student files including: sending accommodation emails, maintaining confidential documentation, scheduling appointments, case noting, and documenting communications with students and university personnel regarding the accommodation process. * Engages with faculty, academic department leaders, and staff to facilitate difficult conversations and coordinate and implement complex accommodations (e.g. flexibility with attendance and deadlines, classroom relocation, furniture placement, clinical arrangements, qualifying exam accommodations, adjustments to program requirements, etc.) while upholding essential course and programmatic requirements and/or technical standards. * Provides consultation services, information meetings, presentations, trainings, outreach events, and programming with respect to University disability accommodation processes, definitions, perspectives, implications, applications of professional research, and local, state, and federal laws as requested. * Participates in developing and implementing strategic planning goals, objectives, and assessments as requested. * Participates, leads, and attends AccessibleNU or University based working groups, committees, events, or other division-wide activities as requested. * Performs back-up functions such as front desk duties and test proctoring/coordinating. * Assists ANU leadership team with overall unit functional areas. * Will perform other duties as assigned. Minimum Qualifications: Education and Experience: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Minimum of one (1) year related experience in the postsecondary environment, working directly with students with various disabilities; similar experience with students outside the postsecondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, Section 504, Section 508 and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. Skills: * Ability to problem solve, collaborate, mediate conflict, and negotiate in challenging situations * Highly developed facilitation skills to foster a welcoming environment for students * Highly developed communication skills to build and promote collaborative partnerships with faculty and administration * Ability to adapt to and openness to change * Ability to independently manage time in a fast-paced environment * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom and housing access, and the legal aspects involved * Ability to work both independently and in team settings Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Prior case management work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Demonstrated experience determining clinical and/or offsite accommodations using programmatic technical standards * Working Conditions: The Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: Access Coordinators who are local to the Chicagoland area are required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00am-5:00pm (60 min lunch) Posted Date 12/17/2025 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27974 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Salary range: $26.42/hr - $37.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Ability to communicate professionally and effectively with physicians and staff in a high volume setting * Excellent organizational skills and ability to prioritize assignments * Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules * Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center Preferred: * Skill in using a PC with associated programs including Word, Excel, and Email * Skill in demonstrating work experience with a database computer program * Knowledge of major medical insurance plans and types of coverage provided * Knowledge of medical terminology

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:30am-5:30pm Posted Date 01/14/2026 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 28138 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Salary range: $26.42/hr - $37.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Ability to communicate professionally and effectively with physicians and staff in a high volume setting * Excellent organizational skills and ability to prioritize assignments * Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules * Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center Preferred: * Skill in using a PC with associated programs including Word, Excel, and Email * Skill in demonstrating work experience with a database computer program * Knowledge of major medical insurance plans and types of coverage provided * Knowledge of medical terminology

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00am-5:00pm (60 min meal) Posted Date 01/14/2026 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 28139 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Salary range: $26.42/hr - $37.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Ability to communicate professionally and effectively with physicians and staff in a high volume setting * Excellent organizational skills and ability to prioritize assignments * Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules * Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center Preferred: * Skill in using a PC with associated programs including Word, Excel, and Email * Skill in demonstrating work experience with a database computer program * Knowledge of major medical insurance plans and types of coverage provided * Knowledge of medical terminology

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 9:00AM-6:00PM Posted Date 12/22/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 28018 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility At UCLA Health, our people are here for more than a career. They're committed to elevating the lives of everyone they come into contact with. It's only possible when you're passionate about what you do and where you get to do it. As a key member of our team, you'll be able to use your unique experience to help support positive patient experiences. Make a positive difference in patient's lives as a Navigation Coordinator with our Patient Navigation & Business Services department. As our Navigation Coordinator, you will serve as first point of contact and facilitate access to care for patients who seek medical care from UCLA Health by processing inquiries and converting them to patients for UCLA Health. This involves but not limited to obtaining required demographic information, insurance information and medical reports, as needed. You will register patients in Care Connect and Salesforce, the department's online CRM, schedule patients' medical appointments, organize and upload medical records to Epic via ICAP and coordinate pre-arrival and first day arrangements for patients and visitors from various regions of the world who are interested in seeking medical care at UCLA. In this role, you will also support Case Managers and Patient Coordinators as requested, including scheduling initial and follow-up appointments, arranging for interpreters as needed, arranging for transportation as needed and scheduling referrals for additional services. You will be responsible for checking and triaging department emails and phone calls, helping to facilitate the review of patients' medical reports, and obtaining the medical opinion of physicians regarding possible treatment plans for patients. At UCLA Health, our passion for delivering the highest quality patient care has enabled us to become a world-renowned health system with four award-winning hospitals and more than 270 community clinics throughout Southern California. We're also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you're looking to play a key role in supporting exceptional patient experiences, join us and enjoy a fulfilling career at UCLA Health. Salary Range: $30.36 - $43.49 Hourly Job Qualifications Press space or enter keys to toggle section visibility Required: * Experience working in a healthcare environment with a diverse population of patients. * Demonstrated experience with Epic/CareConnect and MS Office (including Word, Outlook, Access and Excel). * Knowledge of Medical Terminology. * Excellent verbal and written communication skills, and the ability to interact effectively with persons of all cultures and positions, including physicians, executives, foreign national royalties, government officials, and diplomats. * Demonstrated ability in diplomacy, discretion, tact and sound judgment. Highly Preferred: * Demonstrated experience using Salesforce CRM. * Experience working with international patients. * Bilingual language skills (English and Arabic).

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8am-5pm (60 min lunch) Posted Date 12/09/2025 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27903 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will provide general and administrative support to the staff, physicians and patients of the assigned Clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system. Collect insurance cards and payments. Balance daily cash drawers. Provide back up administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail. The incumbent will travel and work at department clinics throughout the community as assigned by the supervisor for coverage. Salary range: $26.42/hr - $37.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy. * Ability to follow proper channels of policies & procedures, communication & work standards. * Skill to organize tasks to facilitate smooth work/patient flow. * Demonstrated ability to be punctual and maintain a satisfactory attendance record * Ability to work overtime in cases of emergency. * Skill in maintaining a harmonious work atmosphere, practicing excellent customer service. * Skill in speaking clearly and using proper grammar. * Ability to travel to various UCLA Health locations. * Availability to work various days/shifts. Preferred: * Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs. * Knowledge to schedule patients for referrals to specialists. * Knowledge of major medical insurance plans.

As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission. The Practice Coordinator is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. Provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing. The PC is responsible for the maintenance of all routine clerical operations and communications. Adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. Requires a self-reliant individual who synthesizes knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of daily activities. This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC is required to work at any UCSF campus as needed and scheduled. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $31.91 - $45.70 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** Required Qualifications * High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience. * Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable. * Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time. * Ability to analyze situations, prioritizes, and develops solutions and makes recommendations. * Ability to work with minimal supervision * Ability to use good judgment and work independently, at times under the pressure of deadlines * Ability to access situations prioritizes workload, develop solutions and make recommendations. * Excellent customer service and communication/interpersonal skills, both over the telephone and directly. * Able to sit at a computer terminal with telephone headphones for extended periods of time. * Basic math skills required. * Proven ability to deal with a wide variety of individuals; * Ability to deal sensitively and effectively with patients. * Excellent organizational and problem-solving skills. * Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. * Demonstrated administrative/office coordination skills. * Demonstrated knowledge of medical practice terminology. Preferred Qualifications * Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services. * Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three. * Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred. * Prior experience with EPIC.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:30am-5:30pm Posted Date 11/10/2025 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 27511 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Provide administrative and patient care support to assigned clinic in the Department of Medicine/Division of Dermatology. * Assist in coordinating patient flow throughout the clinic, from registration to discharge. * Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines. * Able to collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers. * Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation Salary Range: $26.42 - $37.49/hrly Job Qualifications Press space or enter keys to toggle section visibility Required: * Excellent organizational skills and ability to prioritize assignments. * Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules. * Excellent cash handling skills, ensuring co-pay collections and cash drawers are maintained follow University set standards. * Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center. * Skill in using a PC with associated programs including Word, Excel, and Email. * Demonstrate work experience and knowledge with a database computer program. * Knowledge of major medical insurance plans and types of coverage provided. * Working knowledge of Care Connect system to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports * Knowledge of medical terminology. * Travel to SM and Westwood locations as needed

Under direct supervision and guided by the procedures of UCSF Dental Center, the Practice Coordinator II is responsible for providing support to the UCSF Oral & Maxillofacial Surgery Clinic. The Practice Coordinator II/ Treatment Planning Coordinator primary responsibility is treatment planning for the Oral & Maxillofacial Surgery Clinics, the incumbent can act in all capacities of the administrative team including, but not limited to: Front desk or Scheduling and coordinating billing and collections in partnership with the DC's Patient Billing Services (PBS). The Practice Coordinator is the direct liaison between patients and the services they receive at the clinics in any level of care. The Practice Coordinator II works as a team member and consistently project a professional and courteous demeanor. The Practice Coordinator II is required to comply with UCSF and School of Dentistry standards and to demonstrate excellent customer service skills with patients and staff. The Practice Coordinator II must have the ability to perform and prioritize multiple tasks and work well with staff, students, patients, and providers. The Practice coordinator is required to work at any clinic locations as needed and scheduled. This may include weekends and evenings. The incumbent may also support other Dental Center clinics as needed. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $29.68 - $42.48 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** Required Qualifications * High School graduate or equivalent with 4 years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience with appointment scheduling. * Ability to analyze situations, prioritize, and develop solutions, and make recommendations. * Ability to work independently at the reception desk. * Ability to use good judgment and work independently at times under the pressure of deadlines. * Excellent customer service and communication/interpersonal skills, both over the telephone and directly. * Able to sit at a computer terminal with telephone headphones for extended periods of time. * Basic math skills required. * Strong computer skills, including basic keyboarding skills, and experience with Microsoft Word and Excel. * Proven ability to deal with a wide variety of individuals. * Ability to deal sensitively and effectively with ill patients. * Excellent organizational and problem-solving skills. * Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. * Demonstrated administrative/office coordination skills Preferred Qualifications * Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services. * Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three. * Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred. * Prior experience with EPIC.

Job Summary As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission. The Practice Coordinator is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. Provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing. The PC is responsible for the maintenance of all routine clerical operations and communications. Adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. Requires a self-reliant individual who synthesizes knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of daily activities. This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC is required to work at any UCSF campus as needed and scheduled. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $29.68 - $42.48 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** Required Qualifications * High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience. * Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable. * Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time. * Ability to analyze situations, prioritizes, and develops solutions and makes recommendations. * Ability to work with minimal supervision * Ability to use good judgment and work independently, at times under the pressure of deadlines * Ability to access situations prioritizes workload, develop solutions and make recommendations. * Excellent customer service and communication/interpersonal skills, both over the telephone and directly. * Able to sit at a computer terminal with telephone headphones for extended periods of time. * Basic math skills required. * Proven ability to deal with a wide variety of individuals; * Ability to deal sensitively and effectively with patients. * Excellent organizational and problem-solving skills. * Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. * Demonstrated administrative/office coordination skills. * Demonstrated knowledge of medical practice terminology. * Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable * Referrals (Incoming referral entry) and handling all referral WQs * Schedule surgeries * Work applicable work queues * Enter/edit outside test results * Messaging (CRM) if applicable * 2nd calls in CRM if applicable * Telephone encounters * My open encounter * Staff message * New message * Route Patient advice request to providers (My Chart) * Patient Schedule (My Chart) * Letters * Pools * Patient look up * Check in process * Check out process * Comment field * Quick note Scanning Preferred Qualifications * Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services. * Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three. * Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred. * Prior experience with EPIC.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00am-5:00pm Posted Date 01/13/2026 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 28248 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Under the supervision of the Department Clinical Director and the Stereotactic Radiosurgery Program Director, the Department of Neurosurgery is looking to hire a motivated Patient Care Coordinator to organize and manage weekly interdisciplinary Stereotactic Radiation Program meetings involving neurosurgeons and radiation oncologists. The role provides scribe support to physicians across subspecialties, assisting with outpatient medical record documentation, including histories, examinations, assessments and plans, procedure notes, diagnostic results, patient instructions, level of service, and charge capture. Responsibilities also include scheduling follow-up appointments, entering orders and referrals, preparing after-visit summaries, and ensuring accurate and timely documentation. The incumbent will review documentation with physicians at the conclusion of each visit, monitor chart completion, and route incomplete records to providers as needed. Working closely with assigned providers, the coordinator serves as an integral member of the neurosurgery clinical care team. Hourly range: $26.42-$37.49 Job Qualifications Press space or enter keys to toggle section visibility Required: * High degree of adaptability * Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload. * Demonstrated basic knowledge of physician office policies and procedures * Ability to establish and maintain cooperative and collaborative working relationship with medical, nursing and administrative personnel * Skill in working independently and following through on assignments with minimal direction * Working knowledge of patient related policies and procedures, as well as a thorough understanding of the University system * Familiarity with physician office billing procedures * Verbal and composition skills to convey detailed medical information * Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Excel, Windows. * Skill speaking on a one to one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures. * Ability to make independent decisions. Preferred: * Knowledge of University's Electronic Medical Record System. * Knowledge of University forms and procedures. * Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community. Current knowledge of neurosurgical diagnosis, treatments, and terminology.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00am-5:00pm Posted Date 12/26/2025 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 28008 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Under the supervision of the Department Clinical Director and the Stereotactic Radiosurgery Program Director, the Department of Neurosurgery is looking to hire a motivated Patient Care Coordinator to organize and manage weekly interdisciplinary Stereotactic Radiation Program meetings involving neurosurgeons and radiation oncologists. The role provides scribe support to physicians across subspecialties, assisting with outpatient medical record documentation, including histories, examinations, assessments and plans, procedure notes, diagnostic results, patient instructions, level of service, and charge capture. Responsibilities also include scheduling follow-up appointments, entering orders and referrals, preparing after-visit summaries, and ensuring accurate and timely documentation. The incumbent will review documentation with physicians at the conclusion of each visit, monitor chart completion, and route incomplete records to providers as needed. Working closely with assigned providers, the coordinator serves as an integral member of the neurosurgery clinical care team. Hourly range: $26.42-$37.49 Job Qualifications Press space or enter keys to toggle section visibility Required: * High degree of adaptability * Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload. * Demonstrated basic knowledge of physician office policies and procedures * Ability to establish and maintain cooperative and collaborative working relationship with medical, nursing and administrative personnel * Skill in working independently and following through on assignments with minimal direction * Working knowledge of patient related policies and procedures, as well as a thorough understanding of the University system * Familiarity with physician office billing procedures * Verbal and composition skills to convey detailed medical information * Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Excel, Windows. * Skill speaking on a one to one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures. * Ability to make independent decisions. Preferred: * Knowledge of University's Electronic Medical Record System. * Knowledge of University forms and procedures. * Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community. Current knowledge of neurosurgical diagnosis, treatments, and terminology.

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit ****************** Responsibilities Position Summary: Serves as liaison between Patient Financial Services UC Irvine Health and legal business partners in the investigation, management, resolution and defense of claims, appeals, arbitrations or any other form of disputes up to and including legal proceedings. The duties vary including support of matters in pre-litigation and active litigation. Other legal work involves management of subpoenas, court appearances, mediations and trial appearances. This incumbent exhibits advanced knowledge of contract terms and conditions, serves as denial specialist and acts as a resource to other staff dealing with difficult accounts requiring troubleshooting assistance. Responsible for identifying trends by the payers and UCI, assisting in the resolution as appropriate. Qualifications Required Qualifications: Skilled at using computerized systems and applications to maintain/update patient accounting information Must possess the skill, knowledge and ability essential to the successful performance of assigned duties Must demonstrate customer service skills appropriate to the job Minimum 5 years' experience acute hospital billing and collections, contract interpretation and claim denial resolution Good math skills to perform a variety of calculations related to patient accounting Excellent written and verbal communication skills in English Excellent communication skills to effectively interact with PFS staff, leaders of the organization, payers, patients and their families and the external community Effective data and numerical data entry skills Demonstrated experience in CPT, HCPC and ICD billing codes, authorization requirements and related documentation Advanced knowledge of revenue cycle processes gained from previous related work experience in a healthcare setting Advanced knowledge of a variety of non-governmental and governmental payers Ability to think critically and problem solve independently and/or collaboratively as the situation dictates Ability to resolve routine and non-routine errors independently and to assist others in problem solving Ability to maintain a work pace appropriate to the workload Ability to establish and maintain effective working relationships across the Health System Preferred Qualifications: Prior reimbursement analyst experience Legal or paralegal training(CPHRM) Knowledge of University and Medical Center organizations, policies, procedures and forms Bachelor's Degree in Business, Finance, or related field, or an equivalent combination of education and experience Total Compensation We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: * Background Check and Live Scan * Employment Misconduct* * Legal Right to Work in the United States * Vaccination Policies * Smoking and Tobacco Policy * Drug Free Environment * Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. * California Child Abuse and Neglect Reporting Act * E-Verify * Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page: ******************************************************** Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at *********** or at **************, Monday - Friday from 8:30 a.m. - 5:00 p.m.

Who We Are UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif. , four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U. S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit www. ucihealth. org. Your Role on the Team Position Summary: Under the general direction of the Registration Department Manager, incumbent is responsible for providing oversight and maintaining the daily operations, scheduling/planning, allocation and evaluation of the NOVA/Pre-admit Admitting teams. Acts as a control point for Registration issues. Responsible for coordination and staffing, troubleshooting and escalation of complex issues, monitoring productivity, acting as a coach and positive role model for staff, fostering a work environment that promotes positive morale, and developing and/or coordinating staff training. Responds to patient services issues and ensures timely and customer-focused service to patients. Directs collection of productivity, quality assurance and statistical data. In conjunction with manager, responsible for interviewing, hiring, effectively managing job performance and adherence to UCI policies and procedures. Works collaboratively with peers to ensure department goals are met and policies and procedures are followed. What It Takes to be Successful Required Qualifications: Thorough knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) Strong customer service and interpersonal skills Solid leadership skills to coach, mentor, and strengthen the team's performance, providing thorough and accurate review of complex work and oversight and coordination of tasks and projects Solid knowledge of relevant policies, protocols, regulations, and organizational objectives with the ability to articulate them and ensure daily operations are in compliance Solid knowledge of multiple insurance payor types, authorization processes, and admitting and registration processes and requirements Solid knowledge of medical and insurance terminology Must possess the skill, knowledge and ability essential to the successful performance of assigned duties Minimum 2 years of demonstrated supervisor and/or leadership skills to supervise, motivate, and develop staff Minimum 1 year of experience as a PAW supervisor in multiservice clinic site Excellent written and verbal English communication skills Excellent organizational and planning skills and ability to manage multiple activities and varied deadlines Bachelor's degree in related area and/or equivalent experience/training. Ability to supervise, schedule, and coordinate daily activities for the subordinate staff Ability to maintain flexibility and work well in a fast paced, constantly changing environment Ability to maintain a work pace appropriate to the workload Ability to establish and maintain effective working relationships within the work unit and across the UCI Health System Ability to act independently to solve problems and develop recommendations for approval Preferred Qualifications: Working knowledge of EPIC registration system Understanding of The Joint Commission requirements Previous experience in billing procedures Knowledge of University and Medical Center organizations, policies and procedures Bilingual skills Total Rewards We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: Background Check and Live Scan Employment Misconduct* Legal Right to Work in the United States Vaccination Policies Smoking and Tobacco Policy Drug Free Environment Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. California Child Abuse and Neglect Reporting Act E-Verify Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page: *********** uci. edu/new-hire/conditions-of-employment. php Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci. edu or at **************, Monday - Friday from 8:30 a. m. - 5:00 p. m. Consideration for Work Authorization Sponsorship Must be able to provide proof of work authorization

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule A varied shift, including weekends and holidays at the West Valley, Santa Monica, and Westwood locations Posted Date 07/30/2025 Salary Range: $38.96 - 38.96 Hourly Employment Type 6 - Staff: Per Diem Duration Indefinite Job # 25962 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility The Per Diem, Patient Access Representative pre-registers, pre-admits, and admits patients by telephone and/or in person. In this per diem role, you will: * Collect accurate demographic information * Review and interpret insurance benefits * Obtain prior authorizations * Collect cash * Interact with public assistance programs (i.e. Medi-Cal, CCS) * Interact with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units) * Refer appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care Will be expected to float to our West Valley, Santa Monica, and Westwood locations Salary Range: $38.96-$38.96 Hourly * This position may convert to career* Job Qualifications Press space or enter keys to toggle section visibility We're seeking a detail-oriented, self-directed professional with: * Working knowledge of eligibility and working provisions of third-party sponsors * General knowledge of medical terminology * Ability to write concise, grammatically correct reports and correspondence * Ability to type 55 words per minute (WPM) * Proficient in basic math * Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook * Bilingual English/Spanish preferred * Must be available for weekends and holiday coverage Note: May be subject to test in qualifying skills

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Varied:M-F-rotating weekends and holidays Posted Date 01/12/2026 Salary Range: $28.41 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 28203 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility As the Patient Access Representative, you will be responsible for: * Pre-registers, pre-admits, and admits patients by telephone and/or in person * Collection of accurate demographic information, review and interpretation of insurance benefits * Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS) * Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units) * Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care * Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement Salary Range: $28.41/hour - $37.49 /hour Job Qualifications Press space or enter keys to toggle section visibility We're seeking an exceptional, self-directed professional with: * Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies * Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up * Working knowledge of third party payer verification terminology * Working knowledge of medical terminology to sufficiently identify various procedures to obtain optimum benefit information * Ability to accurately and completely process payments and cash receipts * Ability to write concise, grammatically correct reports and correspondence * Ability to type 55 words per minute (WPM) * Proficient in basic math * Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook Note: May be subject to test on qualifying skills

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Varied:M-F-rotating weekends and holidays Posted Date 01/12/2026 Salary Range: $28.41 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 28202 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility As the Patient Access Representative, you will be responsible for: * Pre-registers, pre-admits, and admits patients by telephone and/or in person * Collection of accurate demographic information, review and interpretation of insurance benefits * Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS) * Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units) * Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care * Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement Salary Range: $28.41/hour - $37.49 /hour Job Qualifications Press space or enter keys to toggle section visibility We're seeking an exceptional, self-directed professional with: * Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies * Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up * Working knowledge of third party payer verification terminology * Working knowledge of medical terminology to sufficiently identify various procedures to obtain optimum benefit information * Ability to accurately and completely process payments and cash receipts * Ability to write concise, grammatically correct reports and correspondence * Ability to type 55 words per minute (WPM) * Proficient in basic math * Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook Note: May be subject to test on qualifying skills

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit ****************** Responsibilities Position Summary: Under the general direction of the Registration Department Manager, incumbent is responsible for providing oversight and maintaining the daily operations, scheduling/planning, allocation and evaluation of the NOVA/Pre-admit Admitting teams. Acts as a control point for Registration issues. Responsible for coordination and staffing, troubleshooting and escalation of complex issues, monitoring productivity, acting as a coach and positive role model for staff, fostering a work environment that promotes positive morale, and developing and/or coordinating staff training. Responds to patient services issues and ensures timely and customer-focused service to patients. Directs collection of productivity, quality assurance and statistical data. In conjunction with manager, responsible for interviewing, hiring, effectively managing job performance and adherence to UCI policies and procedures. Works collaboratively with peers to ensure department goals are met and policies and procedures are followed. Qualifications Required Qualifications: Thorough knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) Strong customer service and interpersonal skills Solid leadership skills to coach, mentor, and strengthen the team's performance, providing thorough and accurate review of complex work and oversight and coordination of tasks and projects Solid knowledge of relevant policies, protocols, regulations, and organizational objectives with the ability to articulate them and ensure daily operations are in compliance Solid knowledge of multiple insurance payor types, authorization processes, and admitting and registration processes and requirements Solid knowledge of medical and insurance terminology Must possess the skill, knowledge and ability essential to the successful performance of assigned duties Minimum 2 years of demonstrated supervisor and/or leadership skills to supervise, motivate, and develop staff Minimum 1 year of experience as a PAW supervisor in multiservice clinic site Excellent written and verbal English communication skills Excellent organizational and planning skills and ability to manage multiple activities and varied deadlines Bachelor's degree in related area and/or equivalent experience/training. Ability to supervise, schedule, and coordinate daily activities for the subordinate staff Ability to maintain flexibility and work well in a fast paced, constantly changing environment Ability to maintain a work pace appropriate to the workload Ability to establish and maintain effective working relationships within the work unit and across the UCI Health System Ability to act independently to solve problems and develop recommendations for approval Preferred Qualifications: Working knowledge of EPIC registration system Understanding of The Joint Commission requirements Previous experience in billing procedures Knowledge of University and Medical Center organizations, policies and procedures Bilingual skills Total Rewards We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: * Background Check and Live Scan * Employment Misconduct* * Legal Right to Work in the United States * Vaccination Policies * Smoking and Tobacco Policy * Drug Free Environment Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. * Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. * California Child Abuse and Neglect Reporting Act * E-Verify * Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page: ******************************************************** Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at *********** or at **************, Monday - Friday from 8:30 a.m. - 5:00 p.m.