Lead Business Systems Analyst jobs at University of Maryland Medical System - 113 jobs

Who We Are: The Association of American Medical Colleges is a not-for-profit association dedicated to transforming health care by supporting the entire spectrum of medical education, medical research, and patient care conducted by our member institutions. We are dedicated to the communities we serve and steadfast in our goal to improve the health of all. At the AAMC, we are committed to supporting our employees with a comprehensive benefits package designed to promote well-being, professional growth, and work-life balance. Highlights include: Remote Work - Fully remote work available for most positions Retirement Savings - Generous 403(b) employer contributions and financial wellness resources, including professional financial advising. Health & Wellness Perks - Fitness and bicycle subsidies, on-site and virtual wellness programs (live yoga, meditation, mental health webinars, flu shot clinics, and more) Support & Family Care - Employer paid Employee Assistance Program (EAP) and back-up care options for children, adults, elders, and even pets Additional information can be found on our website. Why us, why now? Reviews, analyzes, and evaluates user needs to create high-level systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner. How will you make an impact? Requirements Gathering/Backlog Management: Organize and lead meetings/workshops with Product Owner and business users to understand the current and future needs (functional and non-functional requirements) Work closely with Product Owner, development team and required project stakeholders to remove the ambiguity of user stories, refine user stories, and break them down to proper size for sprint grooming. Analyze user stories to identify interdependencies and implementation sequence. Manage changes throughout the project lifecycle, ensuring proper approval and documentation of changes Business/Systems Analysis: Utilize visual tools such as process flow diagrams, wireframes, or mockups to represent complex user stories. Capture, document, and maintain business logic and product knowledge artifacts, such as process flows or sequence diagrams. Manage multiple tasks and adhere to project schedules Ensure issues are identified, tracked, reported on, and resolved/escalated in a timely manner Work with QA to ensure proper test plans are developed and executed Impact/Gap Analysis: Analyze gathered requirements to identify potential conflicts or gaps, work with users to clarify and refine the requirements, as needed Analyze the impact of requested requirements on existing applications, services, and systems Collaborate with Product and Technical teams to find solutions for outcomes of impact analysis Support Agile Processes and Release Planning: Work closely with the Project Managers to develop project and release plans Attend and/or lead daily stand-up meetings Facilitate and lead Agile ceremonies i.e. Backlog Grooming, Sprint Planning, Sprint Demo and Retrospective. Participate in team discussions regarding new product implementations, project analysis, feature enhancements, deployment, and QA/troubleshooting Collaborates with Business Partners, Product Owners, and the Development Team: Coordinate with the Product Owner and business users on an operational basis and ensure a smooth flow of information on business processes and requirements to the product team Work with the development team to get their input on requirements and refine them as needed Build and nurture the environment of trust and respect with business partners and IT colleagues Successfully resolve conflicts with team members/ business if they arise Identify and document areas of potential business risks and communicate these appropriately and promptly to management. Support Large Scale/ Complex Projects: Work closely/coordinate with different Product Owners and Business Partners to understand and reconcile the requirements with utmost clarity Identify and manage dependencies between complex user stories and other project components. Execute and oversee the implementation of a change control process to effectively manage and document changes to requirements and associated user stories throughout the project lifecycle. What will you bring to the role? Required Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline required OR equivalent experience 5 - 7 years of related work experience Extensive experience in technical business analysis Possess a strong understanding of technical architectures and systems Knowledge of requirements gathering techniques Detail-oriented and strong analytical skills Excellent communication and writing skills Positive attitude with great teamwork and interpersonal skills, reflecting the ability to interact across departments Prior experience with handling large-scale custom development projects Ability to grasp complex situations quickly and resolve problems creatively Ability to work under pressure and solve problems using an analytical approach Eagerness to contribute to the team in multiple ways and take on responsibilities to support team goals Ability to work with a diverse set of coworkers and effectively assess and resolve conflicts if they arise Experience in analyzing data to draw business-relevant conclusions Advanced knowledge of programming languages like SQL and system integration solutions. Hands-on experience with Agile projects, including Scrum and Kanban methodologies Ability to manage multiple assignments in a fast-paced work environment Experience with JIRA and Confluence. Agile Certifications Preferred (CSM) Remote Work Eligibility This position is eligible for remote work in the contiguous US Compensation Grade Range $95,795.00-$112,700.00 Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors may include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, as well as internal equity, market, and business considerations. If a bachelor's degree is required, related work experience may be substituted in some positions. One year of college course work at an accredited institution is equivalent to one year of related work experience. The Association of American Medical Colleges (AAMC) is an Equal Opportunity/Affirmative Action Employer. The AAMC is committed to the policy of an equal employment opportunity in recruitment, hiring, career advancement, and all other personnel practices. The AAMC will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic. Please attach a resume as part of the application process. It is important that files DO NOT include periods ( . ) within the file name. BROWSER REQUIREMENTS: Applications must be submitted using Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

Job Posting Title: Business Analyst ---- Hiring Department: Enterprise Technology - Infrastructure ---- All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue Until Jan 31, 2029 ---- Location: AUSTIN, TX ---- Job Details: General Notes This is a fixed term position that may end three years after the employee start date. Flexible work arrangements are available for this position, including the ability for infrequent remote work within US. This position provides a life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses). Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You'll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you're the type of person that wants to know your work has meaning and impact, you'll like working for our campus. The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include: Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%) Vision, Dental, Life, and Disability insurance options Paid vacation, sick leave, and holidays Teachers Retirement System of Texas (a defined benefit retirement plan) Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Training and conference opportunities Tuition assistance Athletic ticket discounts Access to UT Austin's libraries and museums Free rides on all UT Shuttle and Capital metro buses with staff ID card For more details, please see: ****************************************** and ******************************************************* Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work. Purpose This position will work directly with subject matter experts to identify opportunities for process improvement and facilitate the completion of documentation necessary to support Next Generation Network operations. In addition, this position will create and organize the documentation structure, create templates, and manage the periodic review and verification of all documents. This will frequently involve interacting with individuals in various departments and groups to provide a smooth transition of processes between partnering organizations. Facilitates training with subject matter experts and users on processes, policies and procedures. Responsibilities Maintain continuous communication with cross-functional teams to ensure clarity, alignment, and progress throughout process lifecycles. Track internal stakeholder input and ensure timely delivery of requirements and decisions to support agile documentation workflows. Conduct process analyses to uncover inefficiencies and propose solutions. Recommend scalable process improvements and automation opportunities that enhance service delivery and user experience across university departments. Recommends changes in workflows and practices to maximize effectiveness and efficiencies in daily operations. Responsible for interpreting and presenting technical details to functional experts and developers in a way that is meaningful to all audiences. Develop reports, dashboards, and visualizations that provide insight into process adoption metrics and stakeholder engagement. Driving university owned vehicles to job sites will be required for this position. Maintain acceptable driver rating as established in Policy UTS157. Perform other related functions as assigned. Required Qualifications U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position. 2+ years working with cross functional teams delivering solutions 3+ years of creating training, documentation of processes, collecting and providing metrics and reports Strong Communications and Conflict Resolution Skills Track-record of creating processes and documentation Demonstrated ability to gather, document, and analyze business requirements. Excellent communication, presentation, and interpersonal skills, with the ability to bridge business and technical audiences. Strong organizational skills with experience managing multiple priorities and deadlines. Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams) and modern collaboration tools. Equivalent combination of relevant education and experience may be substituted as appropriate. Preferred Qualifications Bachelor's degree in Business Administration, Information Systems, Business Communications, or related fields. Higher education work experience with large scale network operations and research customers Experience with complex procurement processes, vendor contract management, and vendor engagement. Strong analytical and problem-solving skills with attention to detail. Driving Required This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle. Salary Range $55,000 + depending on qualifications Working Conditions May work around standard office conditions Repetitive use of a keyboard at a workstation Use of manual dexterity (ex: using a mouse) Climbing of stairs Work performed on multiple projects concurrently, under pressure of deadlines and time limitations. Work Shift Monday - Friday flexible between 7am-6pm. Occasional extended hours may be required. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

**REMOTE OPPORTUNITY** JOB TITLE Senior Finance Accountant Compiles and analyzes financial information for company. Creates and analyzes variance analysis reports. Evaluates data, processes GL entries, posts revenue, calculate accruals, prepares and resolves reconciliations, Utilizes data mining techniques to perform various modeling and analysis. Works closely with Senior Accounting to review and ensure accurate preparation of all end of month (EOM) reporting and monthly financial statements/packets and ensures (EOM) reporting and monthly financial statements/packets and ensures the accounting department follows company policies, procedures and company approved accounting practices, maintenance of fiscal records and the preparation of financial reports. Ability to analyze and compose written department procedures. Work with Financial Aid to ensure timely collection of Title IV and Non-Title IV funding. EDUCATION/EXPERIENCE Required: B.A./B.S. degree in Accounting/Finance Bachelor's degree in Finance, Accounting, or related field a plus but not required Three or more years of previous work experience in a structured finance/accounting environment Ability to work and problem solve independently Proficiency and command of Microsoft suite software i.e. Excel, Word, Teams, Outlook Preferred: Previous experience in a higher education environment is a plus Previous experience working with financial accounting system, experience with Great Plains and Anthology Student Software a plus Advanced Excel skills including pivot tables and v-lookups. X-lookups, Power Query, a plus RESPONSIBILTIES Participate in the financial planning and analysis to provide value-added insight into the business Prepare a timely monthly reporting package that includes full financial reconciliations and actual versus budget variances with comprehensive and verifiable explanations of differences. Process and post payroll GL entries Assist in preparing analysis, commentary and presentation material for monthly business review meetings Construct ad-hoc financial analysis for key existing or new business initiatives Exhibit flexibility and willingness to take on new responsibilities and assignments as they are identified and to assist with various ad hoc projects as needed Assist with daily cash flow GL entries and short-term cash forecast, building toward a medium to long term cash flow forecast Drive continuous improvement by always looking for best practices and automations of desk procedures Develop and maintain strong working relationships with cross functional teams (Operations, IT, Accounting, Financial Aid, etc.) Assisting and information gathering for external and internal audits. Ensure accurate and timely preparation of revenue postings Assist with developing A/R invoice preparation and reconciliations of A/R. Special projects, research and other duties as assigned. OTHER KNOWLEDGE, SKILLS, AND ABILITIES High degree of reliability, responsibility and initiative Knowledge in general accepted accounting principals High tolerance for ambiguity and adaption to change Independent and autonomous work style Strong interpersonal skills with the ability to interact and relate effectively, productively and positively with other associates and clients Computer literacy in a data environment, data-mining, ERP software, and problem-solving Ability to have flexibility with working schedule based on business and deadline needs.

Do you want the opportunity to work with a team of talented business operations professionals? If you're pursuing a Bachelor's or Master's degree in Business, Finance, Business Analytics or a related field and want to gain experience in business operations we'd love to have you join our team! We are seeking an intern to help us further develop our forecasting models and predictive analytics. You will be joining a team of business financial and operations specialists who support our critical sponsor work and help manage the business operations of the Force Projection Sector (FPS). We are passionate about delivering valued-added business reporting solutions to our internal customers to enable effective decision making. As a member of our team you will... * Identify key financial performance indicators and develop forecasting models for predictive analysis. * Design effective data visualizations to communicate financial data to stakeholders. * Assist in the design and development a variety of business operations reports, including monthly status reports, compliance reports and financial reports. * Design and develop automated reporting solutions to enable stakeholders to make effective decisions. * Assist in the development of documentation of key business operations practices and procedures. Qualifications You meet our minimum qualifications for the job if you... * Are pursing a Bachelor's or Master's degree in Business, Finance, Business Analytics or a related field. * Have a passion for digging into business systems to find relevant data and compile into a digestible and easily understood format. * Have a track record of outstanding academic performance. * Have experience using Excel, including creating formulas and pivot tables. * Are a self-motivated, detail-oriented individual with good organizational skills. * Have excellent communication (written and verbal) and interpersonal skills. * Have a minimum 3.0 GPA on a 4.0 scale. Note: When prompted to upload attachments, please include a copy of your college transcripts (unofficial transcripts are acceptable). * To access APL's facilities and networks, US Citizenship or permanent resident status is required, subject to applicable laws. You'll go above and beyond our minimum requirements if you… * Have advanced Excel skills, including building macros * Have experience in building dashboards using PowerBI About Us Why Work at APL? The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation's most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates. At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL's campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at ****************************** All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. The referenced pay range is based on JHU APL's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis. Minimum Rate $17.40 Hourly Maximum Rate $33.50 Hourly

Sr. Salesforce Solutions Analyst College Board - Technology Role Type: This is a full-time position About the Team We are a team of technologists working together to solve complex technical problems and develop innovative solutions. Embracing a culture of continuous improvement, we look for ways to incorporate new technologies in the delivery of systems that are responsible for analysis and scoring of tests of SAT/PSAT and AP programs. We regularly collaborate while pitching and sharing our ideas to help define the future of our applications. Our team is characterized by our positive team culture, strong technical skills, focus on delivering value and our ability to have fun while being productive. About the Opportunity We are seeking a Senior Salesforce Solution Analyst with advanced expertise in Salesforce platform, scalable solution design, and enterprise systems and process analysis. This role requires deep Salesforce platform knowledge, hands-on configuration skills, and the ability to collaborate closely with business stakeholders and engineering teams to deliver high-quality, technically sound Salesforce solutions. The ideal candidate brings significant experience working across Sales Cloud, Service Cloud, and Experience Cloud, with strong capabilities in data modeling, declarative automation, integration concepts, and platform governance. You will play a critical role in aligning business processes and needs with Salesforce technical capabilities, ensuring solution design adheres to architectural standards, security frameworks, and engineering best practices. Reporting to the Staff Engineering Director, this role works in an Agile environment and contributes to the evolution of Salesforce as a strategic enterprise platform-driving technical enhancements, process automation, and solution scalability across the organization. In this role, you will: Technical Solution Design & Architecture Alignment Translate business requirements into technical specifications, solution designs, and scalable Salesforce configurations. Partner with engineering teams to ensure solutions align with platform architecture, data models, security models, and integration patterns. Configure and optimize Salesforce features using Flows, validation rules, Lightning App Builder, and other declarative tools in accordance with best practices. Support enhancements across Sales Cloud, Service Cloud, and Experience Cloud, ensuring solutions are scalable, maintainable, and compliant with governance standards. Solution Analysis & Solution Design Lead requirements discovery with stakeholders and convert business needs into well-defined user stories and acceptance criteria for technical implementation. Produce future-state process designs, system workflows, configuration documentation, and platform functional specifications. Collaborate with developers, admins, architects, QA, and product owners to validate requirements and ensure technical solutions meet functional and non-functional expectations. Support UAT planning and execution, defect triage, release readiness, and production validation. Platform Optimization & Continuous Improvement Identify and implement opportunities to reduce technical debt and manual processes through automation and improved platform design. Evaluate Salesforce releases and emerging capabilities to proactively recommend platform improvements and modernization opportunities. Contribute to platform governance, change management, and Salesforce DevOps pipelines (e.g., Gearset, Copado, Salesforce DX) by ensuring clear requirements and documentation for technical teams. About You Bachelor's degree in Information Systems, Business Administration, or a related field preferred Minimum 6-7 years of professional experience as a Solutions Analyst, with at least 4-5 years working specifically with Salesforce in a technology or consulting-focused environments. Strong knowledge of Salesforce declarative tools, including Flows, Process Builder, validation rules, and reports/dashboards Familiarity with Sales Cloud, Service Cloud, and Experience Cloud functionality and use cases Experience creating detailed documentation, process maps, and requirements specifications Excellent stakeholder management and communication skills, with the ability to bridge business and technical teams Experience working in Agile environments, writing user stories, and supporting sprint planning and backlog refinement Strong organizational skills and ability to manage multiple priorities in a fast-paced environment Nice to have: Familiarity with integration concepts (REST/SOAP APIs, middleware) to support collaboration with technical teams Exposure to Salesforce DevOps tools (e.g., Gearset, Copado, Salesforce DX) from a business requirements perspective Salesforce Solutions Analyst or Administrator certification Exceptional candidates can effectively speak to: Experience and Expertise Expertise working with Salesforce CRM, of performing business analysis, requirements gathering, and system support for enterprise applications including Salesforce. Demonstrated ability to partner with business units to understand needs, translate them into user stories, and deliver enhancements that drive adoption and measurable value. Stakeholder Engagement & Collaboration Experience facilitating workshops, prioritization sessions, and requirements reviews with diverse business units and technical teams. Ability to balance competing priorities across multiple stakeholders and guide discussions toward outcomes aligned with enterprise strategy. Solution Quality & Governance Experience validating data, supporting compliance reviews, and ensuring solutions adhere to governance, security, and architectural standards. Strong understanding of Agile delivery, testing processes, and iterative solution development. Content-Specific and Technical Skills Familiarity with Salesforce capabilities (e.g., Sales Cloud, Service Cloud, integrations, reporting). Proficiency in business process documentation, data analysis, and writing clear user stories with acceptance criteria. Experience supporting testing (UAT), validating data, and ensuring solutions meet compliance and governance standards. Comfort working in an agile environment, including backlog refinement, sprint planning, and iterative delivery. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $150,000-$163,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-DC1 #LI-REMOTE

We are seeking a Business Analyst, Student Accounts who will report to the Director of University Student Accounts and will support a shared service team within Johns Hopkins University's (JHU) Office of Student Accounts and Enrollment Management (SEAM). This position plays a critical role in supporting the strategic and operational functions across all areas of Student Accounts, including Systems and Reporting, Billing and Refunds, Third-Party and Student Payments, and Collections, ensuring seamless service delivery, process efficiency, and compliance with institutional policies and federal regulations. The incumbent functions as both a Student Accounts Generalist and a business systems liaison, bridging operational needs with technical solutions. This position also supports data validation, reconciliation, and reporting activities that ensure the integrity and accuracy of student financial records. In addition to providing back-office and student-facing support, the Business Analyst proactively identifies process improvement opportunities, documents business requirements, and helps drive cross-functional solutions that strengthen student account management university-wide. This Business Analyst for Student Accounts will also support JHUs multi-year Student Information System (SIS) implementation, collaborating with cross functional teams to align Student Accounts processes, data requirements, and integrations with new system capabilities. By combining analytical insight with a deep understanding of Student Accounts operations, the role enhances organizational agility, customer experience, and operational excellence in alignment with the university's mission and Student Enrollment & Account Management (SEAM) strategic objectives. Specific Duties & Responsibilities * Provide operational support across key Student Accounts functions, including Systems and Reporting, Billing and Refunds, Third-Party and Student Payments, and Collections. * Serve as a resource for student inquiries related to billing, payments, and account resolution, ensuring timely and accurate responses. * Support back-office processes such as account reconciliations, refund processing, sponsor invoicing, and payment applications. * Collaborate with team leads and functional managers to ensure consistent application of policies, procedures, and service standards across all Student Accounts areas. * Assist in data entry, reporting, and analysis to identify trends, troubleshoot discrepancies, and recommend process improvements. * Serve as backup support for essential business functions as needed. * Participate in outreach initiatives or other student support activities as assigned. * Fully understand business problems presented and recommend creative solutions. * Support the Systems and Reporting Team with tuition calculation activities, testing of system enhancements, and validation of data outputs to ensure accuracy and integrity of student account processing. * Elicit, define and document business process needs for new, existing and/or enhanced products, services, or optimized business processes. * Work independently with domain experts on low to medium complexity work to ensure clarity of the problem/opportunity. * Work closely with a variety of internal and external business partners to ensure that all business requirements are understood, documented, and met. * Manage business and functional requirements for new business solutions. * Identify system/process/data impacts (upstream and downstream) and propose appropriate alternatives/remediation. * Identify impacts across teams and coordinate to manage dependencies and potentially competing priorities. * Facilitate customer demands, evaluate request, manage prioritization and work with the appropriate technical team to resolve issues. * Apply a lean-agile mind-set to work and support organizational agility. * Lead discussions with the business on multiple options to help address the root cause, including various trade-offs and recommended approach. * Assist with the triage of production-related issues. * Partner with vendors and UIS in the exploration, selection, and implementation of new software solutions and service contracts. * Support JHU's multi-year SIS implementation, ensuring Student Accounts processes and data align with new system functionality. Minimum Qualifications * Bachelor's Degree in a related field. * Three years of related experience. * Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications * Master's Degree. * Minimum of four years of related work experience demonstrating increasing responsibility. Experience in higher education, project management, and accounts receivable/billing is desired. Experience with a document imaging system, preferably OnBase. Special Knowledge, Skills, or Abilities * Can explain basic technical concepts to a non-technical audience. * Demonstrate strong logic and reasoning capabilities. * Process-oriented, with the ability to write current state and future workflows. * Interpersonal skills and comfortable interacting with diverse groups of people at various levels within the organization. * Demonstrated ability to articulate clearly and effectively. * Superior listening, oral and written skills. * Detailed understanding of different phases of the software development life cycle. * Ability to develop test cases and oversee user-acceptance testing. Classified Title: Business Analyst Job Posting Title (Working Title): Business Analyst, Student Accounts (Student Enrollment & Account Management) Role/Level/Range: ATP/04/PD Starting Salary Range: $62,900 - $110,100 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: M-F, 8:30am - 5pm FLSA Status: Exempt Location: Hybrid/Homewood Campus Department name: SEAM Student Accounts Personnel area: University Student Services

We are seeking a **_Business Analyst, Student Accounts_** who will report to the Director of University Student Accounts and will support a shared service team within Johns Hopkins University's (JHU) Office of Student Accounts and Enrollment Management (SEAM). This position plays a critical role in supporting the strategic and operational functions across all areas of Student Accounts, including Systems and Reporting, Billing and Refunds, Third-Party and Student Payments, and Collections, ensuring seamless service delivery, process efficiency, and compliance with institutional policies and federal regulations. The incumbent functions as both a Student Accounts Generalist and a business systems liaison, bridging operational needs with technical solutions. This position also supports data validation, reconciliation, and reporting activities that ensure the integrity and accuracy of student financial records. In addition to providing back-office and student-facing support, the Business Analyst proactively identifies process improvement opportunities, documents business requirements, and helps drive cross-functional solutions that strengthen student account management university-wide. This Business Analyst for Student Accounts will also support JHUs multi-year Student Information System (SIS) implementation, collaborating with cross functional teams to align Student Accounts processes, data requirements, and integrations with new system capabilities. By combining analytical insight with a deep understanding of Student Accounts operations, the role enhances organizational agility, customer experience, and operational excellence in alignment with the university's mission and Student Enrollment & Account Management (SEAM) strategic objectives. **Specific Duties & Responsibilities** + Provide operational support across key Student Accounts functions, including Systems and Reporting, Billing and Refunds, Third-Party and Student Payments, and Collections. + Serve as a resource for student inquiries related to billing, payments, and account resolution, ensuring timely and accurate responses. + Support back-office processes such as account reconciliations, refund processing, sponsor invoicing, and payment applications. + Collaborate with team leads and functional managers to ensure consistent application of policies, procedures, and service standards across all Student Accounts areas. + Assist in data entry, reporting, and analysis to identify trends, troubleshoot discrepancies, and recommend process improvements. + Serve as backup support for essential business functions as needed. + Participate in outreach initiatives or other student support activities as assigned. + Fully understand business problems presented and recommend creative solutions. + Support the Systems and Reporting Team with tuition calculation activities, testing of system enhancements, and validation of data outputs to ensure accuracy and integrity of student account processing. + Elicit, define and document business process needs for new, existing and/or enhanced products, services, or optimized business processes. + Work independently with domain experts on low to medium complexity work to ensure clarity of the problem/opportunity. + Work closely with a variety of internal and external business partners to ensure that all business requirements are understood, documented, and met. + Manage business and functional requirements for new business solutions. + Identify system/process/data impacts (upstream and downstream) and propose appropriate alternatives/remediation. + Identify impacts across teams and coordinate to manage dependencies and potentially competing priorities. + Facilitate customer demands, evaluate request, manage prioritization and work with the appropriate technical team to resolve issues. + Apply a lean-agile mind-set to work and support organizational agility. + Lead discussions with the business on multiple options to help address the root cause, including various trade-offs and recommended approach. + Assist with the triage of production-related issues. + Partner with vendors and UIS in the exploration, selection, and implementation of new software solutions and service contracts. + Support JHU's multi-year SIS implementation, ensuring Student Accounts processes and data align with new system functionality. **Minimum Qualifications** + Bachelor's Degree in a related field. + Three years of related experience. + Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** + Master's Degree. + Minimum of four years of related work experience demonstrating increasing responsibility. Experience in higher education, project management, and accounts receivable/billing is desired. Experience with a document imaging system, preferably OnBase. **Special Knowledge, Skills, or Abilities** + Can explain basic technical concepts to a non-technical audience. + Demonstrate strong logic and reasoning capabilities. + Process-oriented, with the ability to write current state and future workflows. + Interpersonal skills and comfortable interacting with diverse groups of people at various levels within the organization. + Demonstrated ability to articulate clearly and effectively. + Superior listening, oral and written skills. + Detailed understanding of different phases of the software development life cycle. + Ability to develop test cases and oversee user-acceptance testing. Classified Title: Business Analyst Job Posting Title (Working Title): Business Analyst, Student Accounts (Student Enrollment & Account Management) Role/Level/Range: ATP/04/PD Starting Salary Range: $62,900 - $110,100 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: M-F, 8:30am - 5pm FLSA Status: Exempt Location: Hybrid/Homewood Campus Department name: SEAM Student Accounts Personnel area: University Student Services Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

PSI Pax is an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) Headquartered in Patuxent River, MD. We are recognized as key contributors to our DOD Customer's mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in supporting our DOD customer's complex requirements. We help our customers coordinate services across their enterprises nationwide, enhance efficiency through process improvement, and deliver quality services within cost and on schedule. PSI Pax, Inc has an exciting opportunity for a Junior Business Office Analyst to support an opportunity for our customer located in Indina Head, MD. Duties and Responsibilities: * Specific tasks include the following support for the sustainment and enhancement of Robotics Process Automations using Navy ERP. * Responsible for responding to senior leadership data calls including but not limited to collecting and organizing help desk ticket data with details of analysis to support decision-making. * Provides production operation support including daily job processing and validation of data. * Provides help desk ticket resolution support. * Supports the management of master data. * Provides a wide range of data analytics and reporting support for the business office. * Participates in release management including analysis of defects, solution design, testing, and deployment. * Prepares documentation as required. Qualifications: * Secret Clearance. The candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information. * At least two (2) years of professional experience. * Must be proficient in Microsoft Office Suite. * Must work well independently; have the ability to interface with customers in senior level positions. * Must have strong written and verbal communication skills and must provide customer service both internally and externally. * Familiarity with help desk systems such as the National Help Desk Service Manager (NHDSM), Service Now, or similar is desirable. * Must have experience with Microsoft Applications (Word, Excel, PowerPoint). Education Requirements: * An associates degree * A High School Diploma and two (2) years of additional experience can be substituted for the degree. PSI Pax, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. PSI Pax, Inc. is an E-Verify Participant.

Xcelerate Solutions is seeking a skilled Senior Financial Systems Analyst with expertise in OneStream to drive the development of financial reports, forecasts, and dashboards that enable data-driven decision-making across our federal contracting operations. Come join our award-winning organization and work with some of the most talented and brightest minds in the GovCon industry. The ideal candidate has a background in finance or accounting, paired with the technical skills needed to administer and optimize OneStream as a financial reporting tool. Key Responsibilities Serve as the subject matter expert for OneStream, developing and maintaining reports, dashboards, and forecasting models. Partner with finance and accounting teams to design solutions that support budgeting, forecasting, and performance management. Troubleshoot system performance issues and coordinate with IT teams to ensure system reliability. Translate business requirements into system enhancements, ensuring reporting aligns with leadership and program needs. Provide technical and functional support during financial close, forecasting cycles, and reporting deadlines. Ensure data accuracy, integrity, and compliance with federal contracting requirements. Train and support finance staff in leveraging OneStream capabilities. Qualifications Bachelor's degree in Finance, Accounting, Information Systems, or related field. Hands-on experience with OneStream for reporting, forecasting, and financial modeling. Understanding of budgeting, forecasting, and financial reporting processes. Strong analytical skills with the ability to translate data into actionable insights. Experience in a government contracting environment (preferred). Technical knowledge (SQL, data integration, or system configuration) is a plus. Travel and Telecommuting: Travel: None Telecommute Options: Hybrid About Xcelerate Solutions:Founded in 2009 and headquartered in McLean, VA, Xcelerate Solutions (*************************** is one of America's fastest-growing companies. Xcelerate's culture is defined by our diversified workforce of dynamic and versatile professionals, supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journal's “50 Best Places to Work” list as well as being a “Great Place to Work” certified company with a 4.6 star, and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers! Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability. Pay Transparency Notice: Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

The Office of the University Registrar (OUR) is comprised of technical and functional experts on all functions of the Registrar's office, including protection and integrity of the student records, reporting compliance, institutional needs, data stewardship, technical enhancements, and business solutions. We are seeking a Senior Business Analyst who will support Johns Hopkins University's preparations for a multi-year Student Information System (SIS) implementation, collaborating with cross-functional teams by working with stakeholders on essential project elements such as articulating the current state; defining business process requirements; communicating problem analysis and user stories to appropriate individuals; prioritizing work in alignment with overarching functional and technical strategic initiatives; developing clear and defined selection criteria to aid the SIS RFP process; creating and maintaining documentation and training materials for student-system related improvement projects; and assisting with resolution of production-related issues identified by campus partners. As a key functional expert for student system maintenance, enhancements, and integrations, this position collaborates with functional and technology teams across the university, including (but not limited to) Admissions, Financial Aid, Student Accounts, Divisional Registrar and Record Offices, Student Enrollment & Account Management (SEAM), and University Information Systems (UIS). In addition, this position supports fundamental Registrar responsibilities, including the protection and integrity of student records, data stewardship, and internal and external compliance, and provides cross-functional support within OUR as required. Specific Duties and Responsibilities Data Management, Analysis & Support of Operations * Using a continuous improvement mindset and prioritizing organizational agility, lead efforts to enhance/improve student systems as needed; participate in maintenance, development, and testing phases of student information system (SIS) and other software as needed; identify relevant subject matter (SME) experts as needed to ensure the success. of system enhancements and projects. * Conduct stakeholder interviews related to data analysis, data interpretation, and process design to identify, recommend, and solve business problems within areas governed by OUR: student information systems, student records and maintenance, reporting and compliance, academic catalogue and schedule. * Use analytic and process management tools to effectively gather and analyze data to improve business processes and workflow in these areas. * Efficiently gather and synthesize data, conduct research, and summarize conclusions. * In partnership with divisional records/Registrar offices and functional SME's, develop test cases and perform and coordinate user-acceptance testing as needed for new student systems projects, enhancements, and bug fixes. * Assist with other projects as needed, and other general office functions as assigned. Project Management * Establish knowledge of financial, business, and technological practices around the university to effectively support process documentation. * Lead discussions with stakeholders to develop project strategic plans/roadmaps based on the needs of stakeholders. This includes the ability to: * Prioritize requirements based on estimated impact to users, cost to implement, and availability of existing solutions. * Measure and evaluate the success of solutions. * Present roadmaps and progress to executive stakeholders. * Perform project management duties. * Assess change readiness among stakeholders, identifying and helping mitigate implementation barriers and risks as needed. Stakeholder Relationship Management * Lead and manage others in developing innovative solutions to important, highly complex strategic and operating problems within administrative student services. * Independently lead stakeholder interviews and/or design sessions by running well-organized meetings. * Work closely with stakeholders to understand and translate their functional needs into technical requirements. * Quickly establish credibility for the project by proactively building strategic working relationships. * Effectively obtain and respond to stakeholder feedback, measure customer satisfaction, and track performance. To accomplish these duties, the individual will: * Implement advanced strategies for gathering, reviewing, and analyzing data requirements. * Lead and manage work with professionals from multiple functional offices and divisions. * Prioritize requirements and create conceptual prototypes and mock-ups. * Master strategic business process modeling and Lean/human-centered design concepts (through professional development courses as needed). Special Knowledge, Skills, or Abilities * Functional knowledge of best practices in Registrar's Office functions; data management and analysis, student information systems, student record maintenance, curriculum management, catalogue and scheduling maintenance, FERPA and other compliance-related mandates, reporting, training and documentation, and project management. * Outstanding leadership and analytical skills, excellent problem-solving and critical thinking skills, and strong written and oral communication and presentation skills. * Advanced organizational skills and the ability to manage multiple projects/assignments simultaneously in a fast-paced work environment. * Experience with Lean and other business improvement and process mapping tools. * Skilled at executing business process improvement, business process design/redesign, functional requirements development, and data gathering and analysis responsibilities. * Mastery of Microsoft applications (e.g., Word, PowerPoint, Excel, Visio). * Capacity to quickly earn the trust of others, facilitate meetings, and develop positive working relationships across the organization. * Ability to work with flexibility, efficiency, enthusiasm, and diplomacy both individually and as part of a complex team effort. Minimum Qualifications * Bachelor's Degree * Five years of related experience, preferably within testing and business requirement gathering * Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula Preferred Qualifications * Master's Degree * Six years of related work experience demonstrating increasing responsibility * Management consulting experience is strongly preferred * Experience in higher education, project management, student information systems, degree audit system, Salesforce, imaging applications (OnBase), and business intelligence (BI) tools Classified Title: Business Solution Analyst Job Posting Title (Working Title): Senior Business Analyst (University Registrar (OUR)) Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 Annually ($92,700 Targeted Salary, Commensurate w/exp.) Employee group: Full Time Schedule: M-F, 8:30am-5:00pm FLSA Status: Exempt Location: Hybrid/JH at Keswick Department name: University Registrar Personnel area: University Student Services

The Office of the University Registrar (OUR) is comprised of technical and functional experts on all functions of the Registrar's office, including protection and integrity of the student records, reporting compliance, institutional needs, data stewardship, technical enhancements, and business solutions. We are seeking a _Senior Business Analyst_ who will support Johns Hopkins University's preparations for a multi-year Student Information System (SIS) implementation, collaborating with cross-functional teams by working with stakeholders on essential project elements such as articulating the current state; defining business process requirements; communicating problem analysis and user stories to appropriate individuals; prioritizing work in alignment with overarching functional and technical strategic initiatives; developing clear and defined selection criteria to aid the SIS RFP process; creating and maintaining documentation and training materials for student-system related improvement projects; and assisting with resolution of production-related issues identified by campus partners. As a key functional expert for student system maintenance, enhancements, and integrations, this position collaborates with functional and technology teams across the university, including (but not limited to) Admissions, Financial Aid, Student Accounts, Divisional Registrar and Record Offices, Student Enrollment & Account Management (SEAM), and University Information Systems (UIS). In addition, this position supports fundamental Registrar responsibilities, including the protection and integrity of student records, data stewardship, and internal and external compliance, and provides cross-functional support within OUR as required. **Specific Duties and Responsibilities** _Data Management, Analysis & Support of Operations_ + Using a continuous improvement mindset and prioritizing organizational agility, lead efforts to enhance/improve student systems as needed; participate in maintenance, development, and testing phases of student information system (SIS) and other software as needed; identify relevant subject matter (SME) experts as needed to ensure the success. of system enhancements and projects. + Conduct stakeholder interviews related to data analysis, data interpretation, and process design to identify, recommend, and solve business problems within areas governed by OUR: student information systems, student records and maintenance, reporting and compliance, academic catalogue and schedule. + Use analytic and process management tools to effectively gather and analyze data to improve business processes and workflow in these areas. + Efficiently gather and synthesize data, conduct research, and summarize conclusions. + In partnership with divisional records/Registrar offices and functional SME's, develop test cases and perform and coordinate user-acceptance testing as needed for new student systems projects, enhancements, and bug fixes. + Assist with other projects as needed, and other general office functions as assigned. _Project Management_ + Establish knowledge of financial, business, and technological practices around the university to effectively support process documentation. + Lead discussions with stakeholders to develop project strategic plans/roadmaps based on the needs of stakeholders. This includes the ability to: + Prioritize requirements based on estimated impact to users, cost to implement, and availability of existing solutions. + Measure and evaluate the success of solutions. + Present roadmaps and progress to executive stakeholders. + Perform project management duties. + Assess change readiness among stakeholders, identifying and helping mitigate implementation barriers and risks as needed. _Stakeholder Relationship Management_ + Lead and manage others in developing innovative solutions to important, highly complex strategic and operating problems within administrative student services. + Independently lead stakeholder interviews and/or design sessions by running well-organized meetings. + Work closely with stakeholders to understand and translate their functional needs into technical requirements. + Quickly establish credibility for the project by proactively building strategic working relationships. + Effectively obtain and respond to stakeholder feedback, measure customer satisfaction, and track performance. _To accomplish these duties, the individual will:_ + Implement advanced strategies for gathering, reviewing, and analyzing data requirements. + Lead and manage work with professionals from multiple functional offices and divisions. + Prioritize requirements and create conceptual prototypes and mock-ups. + Master strategic business process modeling and Lean/human-centered design concepts (through professional development courses as needed). **Special Knowledge, Skills, or Abilities** + Functional knowledge of best practices in Registrar's Office functions; data management and analysis, student information systems, student record maintenance, curriculum management, catalogue and scheduling maintenance, FERPA and other compliance-related mandates, reporting, training and documentation, and project management. + Outstanding leadership and analytical skills, excellent problem-solving and critical thinking skills, and strong written and oral communication and presentation skills. + Advanced organizational skills and the ability to manage multiple projects/assignments simultaneously in a fast-paced work environment. + Experience with Lean and other business improvement and process mapping tools. + Skilled at executing business process improvement, business process design/redesign, functional requirements development, and data gathering and analysis responsibilities. + Mastery of Microsoft applications (e.g., Word, PowerPoint, Excel, Visio). + Capacity to quickly earn the trust of others, facilitate meetings, and develop positive working relationships across the organization. + Ability to work with flexibility, efficiency, enthusiasm, and diplomacy both individually and as part of a complex team effort. **Minimum Qualifications** + Bachelor's Degree + Five years of related experience, preferably within testing and business requirement gathering + Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula **Preferred Qualifications** + Master's Degree + Six years of related work experience demonstrating increasing responsibility + Management consulting experience is strongly preferred + Experience in higher education, project management, student information systems, degree audit system, Salesforce, imaging applications (OnBase), and business intelligence (BI) tools Classified Title: Business Solution Analyst Job Posting Title (Working Title): Senior Business Analyst (University Registrar (OUR)) Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 Annually ($92,700 Targeted Salary, Commensurate w/exp.) Employee group: Full Time Schedule: M-F, 8:30am-5:00pm FLSA Status: Exempt Location: Hybrid/JH at Keswick Department name: University Registrar Personnel area: University Student Services Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Physical Demands Primarily in an office environment. May be required to enter confined spaces such as mechanical/electrical rooms and industrial facilities such as combined heat and power plant ( CHP ) and central heating and cooling plants for short durations. Minimum Qualifications EDUCATION (include licenses, certification, etc.) : Bachelor's degree in business, technical or scientific field (Business Administration, Engineering, Science or Math with a background in Statistics, Sustainability, Economics, Computer Science, Data Science) with demonstrated proficiency in working with large data sets. [Equivalent experience, in which one has gained the knowledge, skills, and abilities required for full performance of the job duties, may be substituted for the educational requirement on a year-for-year basis with 30 college credits being equivalent to 1 year of experience.] EXPERIENCE : Minimum of Two (2) years of progressively responsible experience (with degree) with large data sets and databases or six (6) years' experience (without degree). Experience should include evaluation of large data sets and coordination of reporting associated with compliance or publicly available reports. KNOWLEDGE , SKILLS , AND ABILITIES : Must have extensive spreadsheet skills. Must possess the ability to prepare and present reports, to communicate effectively orally and in writing. Must have the ability to use computers and be adept at using word-processing and spreadsheets. Must possess the skill in organizing, prioritizing and executing multiple assignments under specific time constraints. Must have the ability to understand and interpret University policies and procedures in the areas of finance, purchasing, and/or related programs.

The Business Intelligence Analyst is responsible for data analytics and additional support for performance measures, ongoing measurement, data collection, reporting, data visualizations, and information dissemination. Responsible for participating in the strategic design and maintenance of business intelligence applications. The Business Intelligence Analyst will identify, research, and resolve technical problems. The Business Intelligence Analyst will ensure that the use of business intelligence applications enhances clinical and/or business decision-making capabilities. The Business Intelligence Analyst will work on limited to moderately complex projects and gain exposure to more complex tasks under the supervision of the team leader or other data governance or analytic leadership appropriate for the scope of work. This supervision may be through a matrixed or direct reporting structure. The Office of Medical Annual Giving (OMAG) raises between $3 - $4 million annually, bringing in about one third of Johns Hopkins Medicine donors each year. OMAG collaborates with 23 clinical departments, two institutes, the School of Medicine degree granting programs and two of our partner hospitals. In addition to providing cash for specific departments, OMAG sources unrestricted philanthropic dollars for the Dean of the School of Medicine. The Business Intelligence Analyst manages a complex, multi-step, process to analyze and prepare Office of Medical Annual Giving (OMAG) data for annual giving appeals. The Business Intelligence Analyst is a key team member of the Office of Medical Annual Giving (OMAG). He or she manages day-to-day responsibilities that are integral to the operation of a successful annual giving campaign. These responsibilities include generating and analyzing reports vital for moving OMAG's work forward in efficient and cost-effective fashion and for identifying prospects for 23 departments, two alumni programs, two institutes, three of our partner hospitals and grateful patient nursing efforts via pipelined development efforts. This role manages a complex, multi-step, process to prepare our data for annual giving appeals and is responsible for championing the highest data quality in our institutional databases. Key responsibilities: + Responsible for data analytics and additional support for performance measures, ongoing measurement, data collection, reporting, data visualizations, and information dissemination. + Responsible for participating in the strategic design and maintenance of business intelligence applications. + Identify, research, and resolve technical problems. + Ensure that the use of business intelligence applications enhance clinical and/or business decision-making capabilities. + Make appropriate decisions using available resources to achieve positive outcomes for patients, visitors, and staff in balance with sound business practice. + Make recommendations for changes in the current departmental systems and processes and contribute ideas and suggestions for solutions to problems. + Report and follow up on software problems delaying workflow. + Respond to urgent, impromptu, and unplanned situations by assessing their level of importance, instituting appropriate action, and appropriately managing information and communication. + Communicate decisions to appropriate management + Prepare incident/occurrence reports as necessary. + Prioritize daily tasks and assignments appropriately. + Complete mandatory Epic and other software or analytic tool training as required. + Collaborate with other analytic teams as directed. + Other duties as assigned. In addition to the duties described above, the Business Intelligence Analyst will: + Translate OMAG annual giving strategy into technical data specifications for multichannel appeals; build automated data extraction/manipulation processes using JHAS, SQL/SOQL, Tableau, Power BI, Python, and Excel to support 150+ solicitations and create accurate, reliable metrics and dashboards + Develop and refine JHAS and Power BI reports and dashboards; collaborate on data-driven pipeline strategies to strengthen donor acquisition, retention, and long-term philanthropic growth + Monitor and improve data quality within EPIC and JHAS; partner with OAS and MedDev to resolve issues and execute regular data-cleanup initiatives **Minimum Qualifications** + Bachelor's degree in a related field. + Three years of experience in a professional environment using the relevant knowledge base and skills. A minimum of two years collecting and analyzing data, preparing reports, identifying and solving problems. + Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Classified Title: Business Intelligence Analyst II Job Posting Title (Working Title): Business Intelligence Analyst, Office of Medical Annual Giving Role/Level/Range: ATP/03/PC Starting Salary Range: Minimum: $53,799 - Maximum: $94,399 (targeted salary: $68,000; commensurate with experience) Employee group: Full Time Schedule: Monday-Friday, 8:30am-5:00pm FLSA Status: Exempt Location: School of Medicine - East Baltimore Campus Department name: 10003243-SOM Admin FJHM Friends of Medicine Personnel area: School of Medicine \#LI-Hybrid Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job ID AF9983-1054-1571 Classification FT Administrator The Enterprise Systems Analyst is responsible for the analysis, development, programming, testing, and maintenance of software and interfaces that enhance the University's Ellucian Banner ERP system and third-party solutions. The overall support for the ERP includes assessing complex issues, creating and maintaining reports, evaluating business processes and rules, and providing technical assistance to the user community. Essential Duties and Responsibilities 1. Define business requirements and develop business solutions; consult with the user community and external entities to define business requirements; create and document technical strategies to support the development of solutions in support of the University's enterprise system. 2. Data management and reporting through the development of data sets and report on University data. 3. Create and maintain Oracle procedures and packages, as well as job scheduling. 4. Gather requirements and create/maintain crosswalks to bridge data from other sources to current reporting systems. 5. Develop user-friendly report dashboards. 6. Ensure data integrity; diagnose system and data issues. 7. Provide functional and technical support for the Banner ERP system and third-party applications. 8. Perform other duties as assigned or requested Requirements Preferred Qualifications 1. Ability to work in a fast-paced environment with changing priorities amongst a collaborative team. 2. Prior professional IT experience in a Higher Education environment. 3. Goal-oriented with strong initiative, imagination, and organizational qualities. Minimum Qualifications Bachelor's degree or equivalent work experience required. Knowledge, Skills and Abilities 1. Experience with Ellucian Banner software, report-writing tools, and other database solutions. 2. Excellent verbal and written communication skills including customer service and an ability to express oneself in an open, honest, and professional manner. 3. Minimum of three years related experience; relational databases, advanced SQL programming skills, and business intelligence tools; experience with Banner, Oracle procedures and packages, Argos, and ISE EnterpriseSCHEDULE preferred. 4. Proficiency with Microsoft Office Suite with the ability to learn and apply new software and strive to consistently achieve excellence in all tasks and goals. Physical Requirements Ability to lift 10 pounds. Work Environment Position is primarily on the McNichols campus with partial work-from-home opportunities. Work schedule: Monday - Friday 8:30 AM - 5:00 PM Salary/Pay Information $75,000 Anticipated Schedule Position is primarily on the McNichols campus with partial work-from-home opportunities. Work schedule: Monday - Friday 8:30 AM - 5:00 PM

Job ID AF9983-1054-1571 Classification FT Administrator The Enterprise Systems Analyst is responsible for the analysis, development, programming, testing, and maintenance of software and interfaces that enhance the University's Ellucian Banner ERP system and third-party solutions. The overall support for the ERP includes assessing complex issues, creating and maintaining reports, evaluating business processes and rules, and providing technical assistance to the user community. Essential Duties and Responsibilities 1. Define business requirements and develop business solutions; consult with the user community and external entities to define business requirements; create and document technical strategies to support the development of solutions in support of the University's enterprise system. 2. Data management and reporting through the development of data sets and report on University data. 3. Create and maintain Oracle procedures and packages, as well as job scheduling. 4. Gather requirements and create/maintain crosswalks to bridge data from other sources to current reporting systems. 5. Develop user-friendly report dashboards. 6. Ensure data integrity; diagnose system and data issues. 7. Provide functional and technical support for the Banner ERP system and third-party applications. 8. Perform other duties as assigned or requested Requirements Preferred Qualifications 1. Ability to work in a fast-paced environment with changing priorities amongst a collaborative team. 2. Prior professional IT experience in a Higher Education environment. 3. Goal-oriented with strong initiative, imagination, and organizational qualities. Minimum Qualifications Bachelor's degree or equivalent work experience required. Knowledge, Skills and Abilities 1. Experience with Ellucian Banner software, report-writing tools, and other database solutions. 2. Excellent verbal and written communication skills including customer service and an ability to express oneself in an open, honest, and professional manner. 3. Minimum of three years related experience; relational databases, advanced SQL programming skills, and business intelligence tools; experience with Banner, Oracle procedures and packages, Argos, and ISE EnterpriseSCHEDULE preferred. 4. Proficiency with Microsoft Office Suite with the ability to learn and apply new software and strive to consistently achieve excellence in all tasks and goals. Physical Requirements Ability to lift 10 pounds. Work Environment Position is primarily on the McNichols campus with partial work-from-home opportunities. Work schedule: Monday - Friday 8:30 AM - 5:00 PM Salary/Pay Information $75,000 Anticipated Schedule Position is primarily on the McNichols campus with partial work-from-home opportunities. Work schedule: Monday - Friday 8:30 AM - 5:00 PM

Sr Business Systems Analyst-General Accounting - (250002NK) Description The Senior Business Systems Analyst is a strategic partner and liaison to business leaders and IT, responsible for facilitating the configuration, optimization and maintenance of business systems and applications for an assigned functional area, including but not limited to those interfacing with the enterprise resource planning system (ERP). Serving as a business function and systems expert, this role will collaborate with internal stakeholders to identify and document requirements for business processes, develop solutions, and ensure alignment between business needs and technical capabilities. The Senior Business Systems Analyst will also be responsible for managing system user-testing and training, data analytics, reporting, and project management. Qualifications Minimum EducationBachelor's degree in finance, business administration, computer science, information systems, or related field (required) Minimum Work Experience5 years of progressively responsible experience in designated functional area supporting relevant systems/applications and business analytics Functional AccountabilitiesSystem Management· Oversees department activities and projects related to the configuration, implementation and maintenance of assigned information systems. · Works with key stakeholders to develop detailed business requirements, document workflows, conduct gap analyses and create business specifications and functional designs to inform solutioning and guide the business through analytical data processing. · Performs appropriate system testing and manages assigned teams during user acceptance and quality assurance testing, addressing problems that arise and managing the team to resolution. · Consults with functional teams to establish KPIs and metrics to identify predictive trends that assist with business decisions and validate the effectiveness of solutions over time. Training & Technical Support· Acts as departmental IT liaison to resolve system and reporting issues. · Works with communications and end-user support teams to develop necessary training materials, communication plans, and post-implementation support. · Communicates plans and delegates tasks to appropriate department staff during system updates and releases. · May control and grant access to systems, databases and/or standard reports. Data Reporting & Analytics· Gathers and analyzes data and produces relevant reports to assist leaders in identifying solutions to business needs. · Using a variety of visualization tools and techniques, creates dashboards and reports to support decision making. · In collaboration with leaders, develops clear and well-structured analytical plans to identify opportunities for improving operational processes and outcomes. Data Integrity & Analytics· Builds and operationalizes processes that ensure timely data-loading and maintain integrity and relevance of data. · Develops and maintains quality control standards and data reconciliation techniques for internal and external reporting. · Performs routine audits to ensure compliance with deliverable reporting requirements. Primary Location: Maryland-Silver SpringWork Locations: Tech Hill 12211 Plum Orchard Drive Silver Spring 20904Job: Information TechnologyOrganization: Children's HospitalShift: DayWork Schedule: 8-5Job Posting: Sep 19, 2025, 6:25:55 PMFull-Time Salary Range: 85404. 8 - 142334. 4

Sr Business Systems Analyst - Grants Accounting - (250002TE) Description The Senior Business Systems Analyst is a strategic partner and liaison to business leaders and IT, responsible for facilitating the configuration, optimization and maintenance of business systems and applications for an assigned functional area, including but not limited to those interfacing with the enterprise resource planning system (ERP). Serving as a business function and systems expert, this role will collaborate with internal stakeholders to identify and document requirements for business processes, develop solutions, and ensure alignment between business needs and technical capabilities. The Senior Business Systems Analyst will also be responsible for managing system user-testing and training, data analytics, reporting, and project management. Qualifications Minimum EducationBachelor's Degree Bachelor's degree in finance, business administration, computer science, information systems, or related field (Required) Minimum Work Experience5 years 5 years of progressively responsible experience in designated functional area supporting relevant systems/applications and business analytics (Required) Required Skills/KnowledgeExcellent communication skills, including the ability to listen and effectively synthesize information from subject matter experts; the ability to write and present clearly and concisely; and the ability to facilitate effective meetings and engage participants; and the ability to facilitate effective meetings and engage participants. Ability to create highly effective business analysis and project management artifacts. Ability to understand, analyze and document dependencies and impacts in a highly integrated system or within overlapping business processes. Ability to effectively work with loosely defined or high-level requirements and schedules. Advanced proficiency with Microsoft applications, especially Excel, Visio, and PowerPoint. Ability to effectively plan and execute moderately sized projects within the context of a larger more complex project plan. Functional AccountabilitiesSystem Management Oversees department activities and projects related to the configuration, implementation and maintenance of assigned information systems. Works with key stakeholders to develop detailed business requirements, document workflows, conduct gap analyses and create business specifications and functional designs to inform solutioning and guide the business through analytical data processing. Performs appropriate system testing and manages assigned teams during user acceptance and quality assurance testing, addressing problems that arise and managing the team to resolution. Consults with functional teams to establish KPIs and metrics to identify predictive trends that assist with business decisions and validate the effectiveness of solutions over time. Training & Technical Support Acts as departmental IT liaison to resolve system and reporting issues. Works with communications and end-user support teams to develop necessary training materials, communication plans, and post-implementation support. Communicates plans and delegates tasks to appropriate department staff during system updates and releases. May control and grant access to systems, databases and/or standard reports. Data Reporting & Analytics Gathers and analyzes data and produces relevant reports to assist leaders in identifying solutions to business needs. Using a variety of visualization tools and techniques, creates dashboards and reports to support decision making. In collaboration with leaders, develops clear and well-structured analytical plans to identify opportunities for improving operational processes and outcomes4. Data Integrity and Compliance Builds and operationalizes processes that ensure timely data-loading and maintain integrity and relevance of data. Develops and maintains quality control standards and data reconciliation techniques for internal and external reporting. Performs routine audits to ensure compliance with deliverable reporting requirements. Primary Location: Maryland-Silver SpringWork Locations: Inventa Towers 1 Inventa Place Silver Spring 20910Job: Information TechnologyOrganization: Office Grants Contrcts FinancePosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: M - FJob Posting: Oct 6, 2025, 1:44:15 PMFull-Time Salary Range: 85404. 8 - 142334. 4

The Systems Integration Analyst will support, integrate, and maintain core systems including Anthology Student, other Student Information Systems, and related applications. They will ensure seamless data exchange between applications, maintain secure connections, and assist departments with technology-driven solutions. The Systems Integration Analyst will… Develop, integrate, and maintain APIs and web services to support institutional systems. Configure and support Anthology Student and related SIS functionality. Configure and support CRM functionality. Troubleshoot system integration issues, escalating as needed. Maintain system documentation and process flows. Collaborate with IT staff and functional departments (Admissions, Financial Aid, Academic Affairs, etc.) to optimize workflows. Support web page development and maintain secure HTTPS implementations. Monitor integrations for reliability, performance, and security compliance. Assist in the testing and deployment of new features, patches, and upgrades. Provide responsive customer service and training for staff system usage. Stay informed on new technologies to enhance system functionality. Position Requirements: Associate degree in Information Technology, Computer Science, or equivalent technical experience. 3-5 years of experience in systems integration, web services, or application development with Student Information Systems or enterprise applications. Strong problem-solving and analytical skills Active listening and clear communication Ability to collaborate across functional teams Customer service orientation and responsiveness Adaptability in fast-paced environments Attention to detail and accuracy Required Skills Summary: Proficiency in HTTPS and secure web protocols Web page development (HTML, CSS, JavaScript, and related frameworks) Office 365 SharePoint Development Full Stack PowerBI Azure Data Factory REST API design, development, and integration Experience with Anthology Student and other Student Information Systems (SIS) Strong understanding of security best practices Familiarity with cloud computing platforms (Azure, AWS, or Google Cloud) Customer service skills for end-user and cross-departmental support Technical documentation and troubleshooting About our company: Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 9 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology. Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally. Click here for more company information: *********************************** We are an Equal Opportunity Employer. Remote position; Monday - Friday 8am-4:30pm

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description Under limited supervision gathers and analyzes user needs for developing and modifying clinical or business applications in the healthcare environment. Includes providing complex application support, writes documentation and specifications. Analyzes complex results, proposes solutions and/or recommendations in addition to building, configuring and/or modifying applications using existing application tools. Qualifications Education and Experience Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience required. Masters degree preferred. Additional Certifications may be required. Five years progressively responsible experience in information applications, including one year performing programming or applications analysis, or equivalent, such as business analysis, is required. Experience working in a healthcare environment is preferred. Epic Certification is required, Epic Radiant is preferred. Knowledge, Skills and Abilities Ability to perform and teach analysis and problem solving principles with emphasis in user relations, data gathering techniques, and management information applications to IT staff is required. Serves as a resource to others in the resolution of complex problems and issues. Demonstrates ability to develop complex specifications for all aspects of applications, and familiarity with problem analysis, hardware/software configurations and application integration. Able to teach application functionality, design standards, process changes to the end user community and train the trainer. Makes recommendations regarding the integration/relationship between and among organizational applications. Effective customer service skills, with the ability to work with all levels within the organization. Ability to teach a project team of analysts, end users and consultants skills required to coordinate daily activities, delegate responsibilities, tasks and review/validate work. Effective verbal and written communication skills are necessary to advise and consult with user personnel and make formal presentations of project findings and recommendations. Able to teach application functionality, design standards, and problem solving tools. Excellent organization skills; demonstrates confidence and creativity. Adheres to applications security and control procedures in accordance with departmental, vendor standards and regulatory bodies. Makes recommendations as necessary. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $42.64-$64 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.