Scheduling Coordinator jobs at University of Maryland Medical System - 22 jobs

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet -designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work! Job Description Hours: 8am - 4:30pm The University of Maryland Medical Center is seeking an Ambulatory Practice Coordinator to join the Otolaryngology (ENT) clinic. This position is based within a hospital-based outpatient practice. The clinic is a fast-paced, high-volume environment where you'll work alongside well-known Otolaryngologists who are leaders in their field. Our team is committed to delivering exceptional, patient-centered care. This role offers the opportunity to contribute to a collaborative, innovative, and academically driven practice that values excellence, teamwork, and professional growth. A successful Ambulatory Practice Coordinator possesses a strong commitment to providing exceptional service and serves as a patient advocate. Come join our exciting team! General Summary Under general supervision, performs scheduling, pre-authorization and administrative activities for patients. Ensures the accurate registration of patients, interviews patients to obtain necessary demographic and insurance information. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Assists in patient care coordination such as scheduling of appointments for practice visits and treatment in accordance with the physicians' schedules while adhering to practice and UMMS policies and procedures. Schedules outpatient tests and procedures as required. Patient registration responsibilities such as entering and verification of patient demographics and insurance information. Obtaining appropriate referrals and authorizations as needed. Accurately documenting of such within the EMR system. Creating, preparing, and coordination of outgoing referrals. Provides patients with Facility Fee Disclosure, estimate of charges, and education regarding each, where appropriate. Preparing after visit summaries, informing patients of upcoming appointments, changes to schedules, co-payments required, and pertinent insurance information. Provides patients, family members and referral sources with information pertaining to hospital policies and procedures, programs available, wayfinding, and parking. Ability to multitask within a fast-paced environment while maintaining professionalism, flexibility, and an organized work environment. Assists with office supply tracking and ordering. Utilizing multi-line phone system and software in call center with the ability to appropriately handle internal and external phone calls pertaining to patient care coordination such as scheduling and cancelling patient appointments, verifying demographic information, and entering written documentation efficiently within the EMR system. Participates in mock, regulatory, and accreditation surveys. Performs routine clerical duties such as photocopying, filing, faxing, maintaining records, phone messages, and communication between clinicians, administrative staff, and patients. Patient Safety Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. Takes action to correct observed risks to patient safety. Reports adverse events and near misses to appropriate management authority. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. Qualifications Education and Experience High School Diploma or equivalent (GED) is required. Experience within a healthcare setting preferred by not required Knowledge, Skills and Abilities Demonstrates knowledge of various insurance coverage (i.e. Medicaid, HMOs) including UMMS insurance partners. Effective verbal, written and interpersonal skills to effectively communicate hospital policies and procedures to medical staff, colleagues, patients and/or visitors, complete admission and/or other documentation and respond promptly to instructions given. Ability to complete intake information and/or other documentation and respond promptly to instructions given. Effective listening skills with the ability to listen and understand patient information and translate it to written documentation. PC Literate, with ability to enter and/or retrieve demographic, financial, and/or patient information on an online registration system. Ability to establish and maintain courteous and effective relationships that foster quality customer service, and demonstrate sensitivity and awareness of customer needs; when dealing with patients/visitors, co-workers and healthcare staff. Ability to use resourcefulness and problem-solving skills when handling telephone and in-person inquiries or when required to resolve patient scheduling issues. Ability to work independently and respond effectively under stress. Ability to prioritize and manage numerous tasks in different stages of completion. Ability to observe and apply relevant hospital and departmental policies and procedures. Complies with patient right to privacy in handling personal information in accordance with the Privacy Rule (under Title II of the Act) of the Health Insurance Portability and Accountability Act (HIPAA), ensuring the security and privacy of each patient's health care information. Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.51-$25.25 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

* Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, and registration. Ensures that all providers schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to each patient visit. Company Description Experience the highest level of appreciation at UM Baltimore Washington Medical Center - named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence designated hospitals in Maryland. UM BWMC features one of the state's busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we're home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland's health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care. Qualifications The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. * Receives and triages all telephone calls utilizing procedures, policy manuals, knowledgebase and other reference materials to assist in answering customer (patients/providers/staff) inquiries and resolving customer issues. * Performs basic registration of all patients for each appointment scheduled utilizing established policies for the capture of complete and up-to-date patient and insurance information. * Forwards customer inquiries to providers and/or managers when specific, in-depth functional knowledge is required. * Documents all customer inquiries, issues and transactions and performs follow up to ensure all documented issues have been addressed by the necessary staff member to ensure the customer's needs have been met. * Reviews all scheduled appointments for errors and works with peers to correct them prior to patients arrival. Education and Experience * High School Diploma or GED required * One (1) year of experience in a call-center, or customer service related employment required Knowledge, Skills and Abilities * In-depth technical and administrative knowledge of work area and function * Recognized as a resource within function for problem solving capabilities * Strong communication skills at all levels - including written and oral * Strong computer skills * Strong customer service skills Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.68 - $24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet -designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work! Job Description Hours: 8am - 4:30pm The University of Maryland Medical Center is seeking an Ambulatory Practice Coordinator to join the Otolaryngology (ENT) clinic. This position is based within a hospital-based outpatient practice. The clinic is a fast-paced, high-volume environment where you'll work alongside well-known Otolaryngologists who are leaders in their field. Our team is committed to delivering exceptional, patient-centered care. This role offers the opportunity to contribute to a collaborative, innovative, and academically driven practice that values excellence, teamwork, and professional growth. A successful Ambulatory Practice Coordinator possesses a strong commitment to providing exceptional service and serves as a patient advocate. Come join our exciting team! General Summary Under general supervision, performs scheduling, pre-authorization and administrative activities for patients. Ensures the accurate registration of patients, interviews patients to obtain necessary demographic and insurance information. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Assists in patient care coordination such as scheduling of appointments for practice visits and treatment in accordance with the physicians' schedules while adhering to practice and UMMS policies and procedures. Schedules outpatient tests and procedures as required. Patient registration responsibilities such as entering and verification of patient demographics and insurance information. Obtaining appropriate referrals and authorizations as needed. Accurately documenting of such within the EMR system. Creating, preparing, and coordination of outgoing referrals. Provides patients with Facility Fee Disclosure, estimate of charges, and education regarding each, where appropriate. Preparing after visit summaries, informing patients of upcoming appointments, changes to schedules, co-payments required, and pertinent insurance information. Provides patients, family members and referral sources with information pertaining to hospital policies and procedures, programs available, wayfinding, and parking. Ability to multitask within a fast-paced environment while maintaining professionalism, flexibility, and an organized work environment. Assists with office supply tracking and ordering. Utilizing multi-line phone system and software in call center with the ability to appropriately handle internal and external phone calls pertaining to patient care coordination such as scheduling and cancelling patient appointments, verifying demographic information, and entering written documentation efficiently within the EMR system. Participates in mock, regulatory, and accreditation surveys. Performs routine clerical duties such as photocopying, filing, faxing, maintaining records, phone messages, and communication between clinicians, administrative staff, and patients. Patient Safety Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. Takes action to correct observed risks to patient safety. Reports adverse events and near misses to appropriate management authority. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. Qualifications Education and Experience High School Diploma or equivalent (GED) is required. Experience within a healthcare setting preferred by not required Knowledge, Skills and Abilities Demonstrates knowledge of various insurance coverage (i.e. Medicaid, HMOs) including UMMS insurance partners. Effective verbal, written and interpersonal skills to effectively communicate hospital policies and procedures to medical staff, colleagues, patients and/or visitors, complete admission and/or other documentation and respond promptly to instructions given. Ability to complete intake information and/or other documentation and respond promptly to instructions given. Effective listening skills with the ability to listen and understand patient information and translate it to written documentation. PC Literate, with ability to enter and/or retrieve demographic, financial, and/or patient information on an online registration system. Ability to establish and maintain courteous and effective relationships that foster quality customer service, and demonstrate sensitivity and awareness of customer needs; when dealing with patients/visitors, co-workers and healthcare staff. Ability to use resourcefulness and problem-solving skills when handling telephone and in-person inquiries or when required to resolve patient scheduling issues. Ability to work independently and respond effectively under stress. Ability to prioritize and manage numerous tasks in different stages of completion. Ability to observe and apply relevant hospital and departmental policies and procedures. Complies with patient right to privacy in handling personal information in accordance with the Privacy Rule (under Title II of the Act) of the Health Insurance Portability and Accountability Act (HIPAA), ensuring the security and privacy of each patient's health care information. Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.51-$25.25 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

Hours: 8am - 4:30pm The University of Maryland Medical Center is seeking an Ambulatory Practice Coordinator to join the Otolaryngology (ENT) clinic. This position is based within a hospital-based outpatient practice. The clinic is a fast-paced, high-volume environment where you'll work alongside well-known Otolaryngologists who are leaders in their field. Our team is committed to delivering exceptional, patient-centered care. This role offers the opportunity to contribute to a collaborative, innovative, and academically driven practice that values excellence, teamwork, and professional growth. A successful Ambulatory Practice Coordinator possesses a strong commitment to providing exceptional service and serves as a patient advocate. Come join our exciting team! General Summary Under general supervision, performs scheduling, pre-authorization and administrative activities for patients. Ensures the accurate registration of patients, interviews patients to obtain necessary demographic and insurance information. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. * Assists in patient care coordination such as scheduling of appointments for practice visits and treatment in accordance with the physicians' schedules while adhering to practice and UMMS policies and procedures. * Schedules outpatient tests and procedures as required. * Patient registration responsibilities such as entering and verification of patient demographics and insurance information. Obtaining appropriate referrals and authorizations as needed. Accurately documenting of such within the EMR system. * Creating, preparing, and coordination of outgoing referrals. * Provides patients with Facility Fee Disclosure, estimate of charges, and education regarding each, where appropriate. * Preparing after visit summaries, informing patients of upcoming appointments, changes to schedules, co-payments required, and pertinent insurance information. * Provides patients, family members and referral sources with information pertaining to hospital policies and procedures, programs available, wayfinding, and parking. * Ability to multitask within a fast-paced environment while maintaining professionalism, flexibility, and an organized work environment. * Assists with office supply tracking and ordering. * Utilizing multi-line phone system and software in call center with the ability to appropriately handle internal and external phone calls pertaining to patient care coordination such as scheduling and cancelling patient appointments, verifying demographic information, and entering written documentation efficiently within the EMR system. * Participates in mock, regulatory, and accreditation surveys. * Performs routine clerical duties such as photocopying, filing, faxing, maintaining records, phone messages, and communication between clinicians, administrative staff, and patients. Patient Safety Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. * Takes action to correct observed risks to patient safety. * Reports adverse events and near misses to appropriate management authority. * Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. Company Description Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work! Qualifications Education and Experience * High School Diploma or equivalent (GED) is required. * Experience within a healthcare setting preferred by not required Knowledge, Skills and Abilities * Demonstrates knowledge of various insurance coverage (i.e. Medicaid, HMOs) including UMMS insurance partners. * Effective verbal, written and interpersonal skills to effectively communicate hospital policies and procedures to medical staff, colleagues, patients and/or visitors, complete admission and/or other documentation and respond promptly to instructions given. * Ability to complete intake information and/or other documentation and respond promptly to instructions given. * Effective listening skills with the ability to listen and understand patient information and translate it to written documentation. * PC Literate, with ability to enter and/or retrieve demographic, financial, and/or patient information on an online registration system. * Ability to establish and maintain courteous and effective relationships that foster quality customer service, and demonstrate sensitivity and awareness of customer needs; when dealing with patients/visitors, co-workers and healthcare staff. * Ability to use resourcefulness and problem-solving skills when handling telephone and in-person inquiries or when required to resolve patient scheduling issues. * Ability to work independently and respond effectively under stress. * Ability to prioritize and manage numerous tasks in different stages of completion. * Ability to observe and apply relevant hospital and departmental policies and procedures. Complies with patient right to privacy in handling personal information in accordance with the Privacy Rule (under Title II of the Act) of the Health Insurance Portability and Accountability Act (HIPAA), ensuring the security and privacy of each patient's health care information. * Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: * Pay Range: $17.51-$25.25 * Other Compensation (if applicable): * Review the 2025-2026 UMMS Benefits Guide

Johns Hopkins is a world-renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care. What Awaits You? Career growth and development Tuition Assistance Diverse and collaborative working environment Affordable and comprehensive benefits package General Summary: Works under the direct supervision of the Rehabilitation Therapy Manager. Prescribes and implements a treatment program that is designed to return patients to their maximum level of function and to meet standard of care. Works collaboratively with all members of the multidisciplinary health care team to maximize patient and team outcomes. Promotes improvement in service, department, and hospital systems to benefit patient care - Incorporates and operationalizes the goals and objectives of the Hospital. Manages the staff to promote quality and excellence of care. Coordinates patient care activities on the service. Minimum Qualifications: Bachelor of Science Master's Degree, or Doctorate in Occupational Therapy, Physical Therapy, or Speech-Language Pathology from an accredited academic program. Licensure from Maryland State Board of Examiners. Current AHA Health Care Provider CPR certification. Two years of experience as a licensed Physical Therapist, Occupational Therapist, or Speech Language Pathologist, 3 years preferred Ability to gather, analyze, interpret, and document clinical data for decision-making, treatment planning, and program development. Proven leadership abilities and a commitment to mentoring and guiding healthcare teams. Salary Range: Minimum 41.70/hour - Maximum 68.85/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins is a world-renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care. What Awaits You? * Career growth and development * Tuition Assistance * Diverse and collaborative working environment * Affordable and comprehensive benefits package General Summary: * Works under the direct supervision of the Rehabilitation Therapy Manager. * Prescribes and implements a treatment program that is designed to return patients to their maximum level of function and to meet standard of care. * Works collaboratively with all members of the multidisciplinary health care team to maximize patient and team outcomes. * Promotes improvement in service, department, and hospital systems to benefit patient care - Incorporates and operationalizes the goals and objectives of the Hospital. * Manages the staff to promote quality and excellence of care. * Coordinates patient care activities on the service. Minimum Qualifications: * Bachelor of Science Master's Degree, or Doctorate in Occupational Therapy, Physical Therapy, or Speech-Language Pathology from an accredited academic program. * Licensure from Maryland State Board of Examiners. * Current AHA Health Care Provider CPR certification. * Two years of experience as a licensed Physical Therapist, Occupational Therapist, or Speech Language Pathologist, 3 years preferred * Ability to gather, analyze, interpret, and document clinical data for decision-making, treatment planning, and program development. * Proven leadership abilities and a commitment to mentoring and guiding healthcare teams. Salary Range: Minimum 41.70/hour - Maximum 68.85/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Job Description The Medical Secretary II performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, maintaining files, edit and proofread materials, distributing correspondence. The Medical Secretary II is responsible for monitoring patient check in and check out and performing other duties as assigned. COMMUNICATIONS AND COLLABORATION: Protects the privacy and confidentiality of patients and employees. Addresses patients, families, visitors, co-workers and physicians with courtesy and respect. Respects patients' rights by addressing patient by name and maintaining confidentiality. Collaborates with the patient, significant others, and ancillary departments to become a multidisciplinary health care team whose goal is to provide care that is continuous and well-coordinated. Accurately maintains charts, files, and identification numbers. Obtains, verifies and documents required patient information. PATIENT SUPPORT: Responsible for patient check-in and discharge, scheduling. PRIMARY CARE OFFICE REGISTRATION: Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis. Responsible for entering information accurately in both the Medical Records and Patient Billing systems. Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems. Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate. Collects physician practice authorizations, enter appropriate information in both registration/billing systems. Instructs patients to obtain referrals as needed. Assists with follow up directly with referring physician office as needed. Explains general policies related to registration, co-payments, referrals, pre-authorizations, and deductibles as well as policies related to physician billing and different specialty services within UMSJMG Qualifications Education * High School Diploma or GED (Required) 2 year / Associate's Degree (Preferred) Experience and Skills *0 - 1 year Related experience (Required) Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, General Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills, Strong Customer Services Skills Additional Information All your information will be kept confidential according to EEO guidelines. Compensation Pay Range: $18.57 - $25.99 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Work Schedule * - 8am-4:30pm Monday - Friday The Medical Secretary II performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, maintaining files, edit and proofread materials, distributing correspondence. The Medical Secretary II is responsible for monitoring patient check in and check out and performing other duties as assigned. COMMUNICATIONS AND COLLABORATION: Protects the privacy and confidentiality of patients and employees. Addresses patients, families, visitors, co-workers and physicians with courtesy and respect. Respects patients' rights by addressing patient by name and maintaining confidentiality. Collaborates with the patient, significant others, and ancillary departments to become a multidisciplinary health care team whose goal is to provide care that is continuous and well-coordinated. Accurately maintains charts, files, and identification numbers. Obtains, verifies and documents required patient information. PATIENT SUPPORT: Responsible for patient check-in and discharge, scheduling. PRIMARY CARE OFFICE REGISTRATION: Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis. Responsible for entering information accurately in both the Medical Records and Patient Billing systems. Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems. Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate. Collects physician practice authorizations, enter appropriate information in both registration/billing systems. Instructs patients to obtain referrals as needed. Assists with follow up directly with referring physician office as needed. Explains general policies related to registration, co-payments, referrals, pre-authorizations, and deductibles as well as policies related to physician billing and different specialty services within UMSJMG Company Description When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade 'A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Qualifications Education * High School Diploma or GED (Required) 2 year / Associate's Degree (Preferred) Surgical scheduling experience preferred Experience and Skills 1 year Related experience (Required) Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, General Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills, Strong Customer Services Skills Additional Information All your information will be kept confidential according to EEO guidelines. Compensation * Pay Range: $18.57-$25.99 * Other Compensation (if applicable): N/A * Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Job Description The Medical Secretary II performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, maintaining files, edit and proofread materials, distributing correspondence. The Medical Secretary II is responsible for monitoring patient check in and check out and performing other duties as assigned. COMMUNICATIONS AND COLLABORATION: Protects the privacy and confidentiality of patients and employees. Addresses patients, families, visitors, co-workers and physicians with courtesy and respect. Respects patients' rights by addressing patient by name and maintaining confidentiality. Collaborates with the patient, significant others, and ancillary departments to become a multidisciplinary health care team whose goal is to provide care that is continuous and well-coordinated. Accurately maintains charts, files, and identification numbers. Obtains, verifies and documents required patient information. PATIENT SUPPORT: Responsible for patient check-in and discharge, scheduling. PRIMARY CARE OFFICE REGISTRATION: Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis. Responsible for entering information accurately in both the Medical Records and Patient Billing systems. Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems. Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate. Collects physician practice authorizations, enter appropriate information in both registration/billing systems. Instructs patients to obtain referrals as needed. Assists with follow up directly with referring physician office as needed. Explains general policies related to registration, co-payments, referrals, pre-authorizations, and deductibles as well as policies related to physician billing and different specialty services within UMSJMG Qualifications Education * High School Diploma or GED (Required) 2 year / Associate's Degree (Preferred) Experience and Skills *0 - 1 year Related experience (Required) Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, General Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills, Strong Customer Services Skills Additional Information All your information will be kept confidential according to EEO guidelines. Compensation Pay Range: $18.57 - $25.99 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

The Front Desk Receptionist is a clerical staff position with responsibility for specified administrative/reception and appointment scheduling duties within the medical practice of Cardiovascular Specialists of Central Maryland, a practice pod of Johns Hopkins Regional Physicians LLC. Shift: Full Time (40 hours), day shift, no weekends Education: Minimum of a high school degree. Vocational training in medical receptionist and medical billing preferred. Required Work Experience: One to two years experience in healthcare/medical practice preferred. Knowledge/Skills: Excellent customer relations skills in dealing with multiple publics, including patients, families, other physicians' offices, insurance carriers, co-workers, etc. Demonstrated proficiency in the use of a computer CRT, and/or demonstrated willingness to learn computer skills. Knowledge of medical terminology to assist in completion of job duties desirable. Ability to operate a CRT keyboard and/or typewriter. Knowledge and understanding of third party insurance carrier regulations and billing procedures, including managed care plans and referral procedures/requirements. Excellent oral and written communication skills, with the ability to communicate with staff, physicians, Howard County General Hospital departments, patients, families and outside agencies in such a manner as to gain their confidence and secure their cooperation and respect. High level of patience, tolerance, and tact in order to deal effectively with people and time pressures. Professional demeanor, attitude and appearance. Initiative and assertiveness in dealing with problems. Why Receptionists love working at Johns Hopkins Regional Physicians Part of an amazing global healthcare organization! Excellent compensation package! Awesome benefits! Free Parking! Salary Range: Minimum $21.00/hour - Maximum $25.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks: The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. * Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. * Calls patients to verify appointments. * Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. * Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. * Schedules patients for physician visit. Maintains and updates appointment calendars. * Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. * Notifies clinical personnel of patient arrival. * Maintains entry log of incoming visitors. * Processes and delivers departmental mail. * Processes and maintains medical records in accordance with records protocols. * Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. * Travel between sites may be required based on coverage needs * Performs other duties as assigned. Company Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Medical Group Neurology Practice (Outpatient Office Services) Locations: Easton At Shore Medical Group/ Cardiology a member of University of Maryland Medical System, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Qualifications Education & Training: * High School Diploma or equivalent (GED) is required. * One (1) year of customer service experience required. * One (1) year relevant front-desk experience preferred. * Experience within a healthcare environment preferred. * Certification in scheduling and registration preferred. Knowledge, Skills and Abilities: * Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. * Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. * Prior experience and demonstrated competence with patient or customer information systems. * Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: * Full-Time; Days M-F (8am-4:30pm) * Pay Range: $17.00-25.99/hr. * Other Compensation (if applicable): * Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Medical Group Neurology Practice (Outpatient Office Services) Locations: Easton At Shore Medical Group/ Cardiology a member of University of Maryland Medical System, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description General Summary: Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks: The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. Calls patients to verify appointments. Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. Schedules patients for physician visit. Maintains and updates appointment calendars. Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. Notifies clinical personnel of patient arrival. Maintains entry log of incoming visitors. Processes and delivers departmental mail. Processes and maintains medical records in accordance with records protocols. Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. Travel between sites may be required based on coverage needs Performs other duties as assigned. Qualifications Education & Training: High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Knowledge, Skills and Abilities: Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. Prior experience and demonstrated competence with patient or customer information systems. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Full-Time; Days M-F (8am-4:30pm) Pay Range: $17.00-25.99/hr. Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

The Patient Service Coordinator with Park Medical Associates coordinates activities and all administrative tasks for patients and their designated physicians. The position requires inital and follow-up care coordination within a multifaceted clinical office. This position requires the candidate to regularly contact patients, patient families, physicians, insurance companies, and third party insurance companies related to patient care. Park Medical is a practice pod of Johns Hopkins Regional Physicians. Location is Lutherville, MD. Shift Monday -Friday, Day shift, full-time Qualificiations: High School Diploma or GED required A minimum of two-years of work experience in a medical office Proven stability in previous positions Reqired Knowledge and Skills Include: Comprehensive knowledge of medical terminology required Comprehensive knowledge of insurance terminology and insurance plans required Be a part of something great! Wonderful benefits package and Paid Time Off Plan Note: Benefits provided by JHRP may differ from those of the Johns Hopkins Health System. Speak with your recruiter. Salary Range: Minimum $18.00hour - Maximum $21.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education. Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County. University of Maryland Upper Chesapeake Health owns and operates: University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD The Upper Chesapeake Health Foundation, Bel Air, MD The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD The Senator Bob Hooper House, Forest Hill, MD Job Description The transitional clinic oversees several practices that work to assist pts receive care in the right setting. Under the supervision of the director, assists in clerical support functions, maintains departmental records and files, prepares documents and correspondence, organizes inventory of office supplies and forms, and designs forms, graphs, etc. Assists with chart documentation. Assists with patient scheduling, registration and insurance. Assists physician or clinical staff with all facets of preparing for patient visits or processing post visit documentation. Assures completion of Consent to Treat, HIPAA and other forms as appropriate. Responds to telephone inquiries from patients, physician offices and payers in an accurate and courteous manner. Confirms appointments, explains any pre-visit instructions as directed by the MD, RN, or NP. Ensures appropriate patient information, labs, and testing are obtained for Center visits. Facilitates physician orders for testing, works with Schedule First to schedule tests ordered by the physician(s) or NP. Establishes and maintains a good rapport with patients, families, visitors and referral sources, assists with phone calls; monitors patients in waiting area to ensure maximal comfort and safety. Facilitates communication with patients and referral sources regarding the services. Mails communication to patients and referral sources including but not limited to appointment letters, introductory letters, pre-visit assessments, etc. Performs pre-registration & registration functions accurately and efficiently to reduce errors for billing, medical records, and other subsystems that use this data. Takes responsibility for making corrections to accounts when appropriate. Obtains, completes and follows up on all necessary paper work in an accurate and timely manner. Maintains Center records and files, scans documentation into patient records. Performs patient check-out and arranges schedules any necessary testing and appointments, assures patient has needed scripts for testing, and transcribes any orders that have been written by providers in the EMR or paper chart. Informs patients of financial obligation when appropriate. Informs supervisor on a daily basis of any problems resolved or needing immediate attention to keep system running smoothly and to avoid errors. Monitors supply inventory in the area and orders front office supplies. Assists with tracking patients who have not kept appointments by calling patients and rescheduling as appropriate. Maintains neatness of office and waiting area. Maintains high personal standards for customer satisfaction, productivity, learning, cooperation, responsiveness, communication and optimism. Participates in performance improvement/Culture of Excellence activities to improve service and interdepartmental communications. Performs other duties as assigned. Skills & Abilities: Handle multiple tasks simultaneously Communicate effectively with patients, medical staff and team members Adapt hours of availability to variable and changing needs of the Center Maintain confidentiality with patients and team member information Communicate effectively, orally and in writing Answer phones Work independently and take initiative in achieving Center's goals. Demonstrated skills in: computer literacy to include word processing, database and spreadsheets in Microsoft Office Professional software; customer service; attention to detail with follow-through; and strong organizational skills. Qualifications Work Orientation & Experience: 2-3 years' experience in a medical office or related setting with computer experience; general knowledge of medical terminology. EMR (EPIC) experience preferred. Education & Training: High school diploma or equivalency. AA degree in Business or healthcare administration preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation Full-Time; Days M-F (8am-4:30pm) Pay Range: $17-$22.80/hr. Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

The transitional clinic oversees several practices that work to assist pts receive care in the right setting. Under the supervision of the director, assists in clerical support functions, maintains departmental records and files, prepares documents and correspondence, organizes inventory of office supplies and forms, and designs forms, graphs, etc. Assists with chart documentation. Assists with patient scheduling, registration and insurance. * Assists physician or clinical staff with all facets of preparing for patient visits or processing post visit documentation. Assures completion of Consent to Treat, HIPAA and other forms as appropriate. * Responds to telephone inquiries from patients, physician offices and payers in an accurate and courteous manner. * Confirms appointments, explains any pre-visit instructions as directed by the MD, RN, or NP. Ensures appropriate patient information, labs, and testing are obtained for Center visits. Facilitates physician orders for testing, works with Schedule First to schedule tests ordered by the physician(s) or NP. * Establishes and maintains a good rapport with patients, families, visitors and referral sources, assists with phone calls; monitors patients in waiting area to ensure maximal comfort and safety. * Facilitates communication with patients and referral sources regarding the services. * Mails communication to patients and referral sources including but not limited to appointment letters, introductory letters, pre-visit assessments, etc. * Performs pre-registration & registration functions accurately and efficiently to reduce errors for billing, medical records, and other subsystems that use this data. Takes responsibility for making corrections to accounts when appropriate. * Obtains, completes and follows up on all necessary paper work in an accurate and timely manner. Maintains Center records and files, scans documentation into patient records. * Performs patient check-out and arranges schedules any necessary testing and appointments, assures patient has needed scripts for testing, and transcribes any orders that have been written by providers in the EMR or paper chart. * Informs patients of financial obligation when appropriate. * Informs supervisor on a daily basis of any problems resolved or needing immediate attention to keep system running smoothly and to avoid errors. * Monitors supply inventory in the area and orders front office supplies. * Assists with tracking patients who have not kept appointments by calling patients and rescheduling as appropriate. * Maintains neatness of office and waiting area. * Maintains high personal standards for customer satisfaction, productivity, learning, cooperation, responsiveness, communication and optimism. * Participates in performance improvement/Culture of Excellence activities to improve service and interdepartmental communications. * Performs other duties as assigned. Skills & Abilities: * Handle multiple tasks simultaneously * Communicate effectively with patients, medical staff and team members * Adapt hours of availability to variable and changing needs of the Center * Maintain confidentiality with patients and team member information * Communicate effectively, orally and in writing * Answer phones * Work independently and take initiative in achieving Center's goals. * Demonstrated skills in: * computer literacy to include word processing, database and spreadsheets in Microsoft Office Professional software; * customer service; * attention to detail with follow-through; and * strong organizational skills. Company Description University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education. Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County. University of Maryland Upper Chesapeake Health owns and operates: University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD The Upper Chesapeake Health Foundation, Bel Air, MD The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD The Senator Bob Hooper House, Forest Hill, MD Qualifications Work Orientation & Experience: * 2-3 years' experience in a medical office or related setting with computer experience; general knowledge of medical terminology. * EMR (EPIC) experience preferred. Education & Training: * High school diploma or equivalency. * AA degree in Business or healthcare administration preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation * Full-Time; Days M-F (8am-4:30pm) * Pay Range: $17-$22.80/hr. * Other Compensation (if applicable): * Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education. Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County. University of Maryland Upper Chesapeake Health owns and operates: University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD The Upper Chesapeake Health Foundation, Bel Air, MD The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD The Senator Bob Hooper House, Forest Hill, MD Job Description The transitional clinic oversees several practices that work to assist pts receive care in the right setting. Under the supervision of the director, assists in clerical support functions, maintains departmental records and files, prepares documents and correspondence, organizes inventory of office supplies and forms, and designs forms, graphs, etc. Assists with chart documentation. Assists with patient scheduling, registration and insurance. Assists physician or clinical staff with all facets of preparing for patient visits or processing post visit documentation. Assures completion of Consent to Treat, HIPAA and other forms as appropriate. Responds to telephone inquiries from patients, physician offices and payers in an accurate and courteous manner. Confirms appointments, explains any pre-visit instructions as directed by the MD, RN, or NP. Ensures appropriate patient information, labs, and testing are obtained for Center visits. Facilitates physician orders for testing, works with Schedule First to schedule tests ordered by the physician(s) or NP. Establishes and maintains a good rapport with patients, families, visitors and referral sources, assists with phone calls; monitors patients in waiting area to ensure maximal comfort and safety. Facilitates communication with patients and referral sources regarding the services. Mails communication to patients and referral sources including but not limited to appointment letters, introductory letters, pre-visit assessments, etc. Performs pre-registration & registration functions accurately and efficiently to reduce errors for billing, medical records, and other subsystems that use this data. Takes responsibility for making corrections to accounts when appropriate. Obtains, completes and follows up on all necessary paper work in an accurate and timely manner. Maintains Center records and files, scans documentation into patient records. Performs patient check-out and arranges schedules any necessary testing and appointments, assures patient has needed scripts for testing, and transcribes any orders that have been written by providers in the EMR or paper chart. Informs patients of financial obligation when appropriate. Informs supervisor on a daily basis of any problems resolved or needing immediate attention to keep system running smoothly and to avoid errors. Monitors supply inventory in the area and orders front office supplies. Assists with tracking patients who have not kept appointments by calling patients and rescheduling as appropriate. Maintains neatness of office and waiting area. Maintains high personal standards for customer satisfaction, productivity, learning, cooperation, responsiveness, communication and optimism. Participates in performance improvement/Culture of Excellence activities to improve service and interdepartmental communications. Performs other duties as assigned. Skills & Abilities: Handle multiple tasks simultaneously Communicate effectively with patients, medical staff and team members Adapt hours of availability to variable and changing needs of the Center Maintain confidentiality with patients and team member information Communicate effectively, orally and in writing Answer phones Work independently and take initiative in achieving Center's goals. Demonstrated skills in: computer literacy to include word processing, database and spreadsheets in Microsoft Office Professional software; customer service; attention to detail with follow-through; and strong organizational skills. Qualifications Work Orientation & Experience: 2-3 years' experience in a medical office or related setting with computer experience; general knowledge of medical terminology. EMR (EPIC) experience preferred. Education & Training: High school diploma or equivalency. AA degree in Business or healthcare administration preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation Full-Time; Days M-F (8am-4:30pm) Pay Range: $17-$22.80/hr. Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research. The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems. Location- Greenspring Station, Lutherville, MD 21093 Pay rate- $24 per hour Hours- Monday-Friday 7:30a-4p * The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. * Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. * Accurately and completely enters scheduling information into computer system within the agreed upon time frame according to departmental guidelines. * Consistently coordinates appropriate patient visits between various departments according to departmental guidelines. * Regularly fills all vacancies due to cancellations with new appointments according to departmental guidelines. * Consistently correctly assigns patient history number immediately upon check-in. * Consistently stamps laboratory test requisitions, history sheets, encounter forms, and professional fee sheets with patient's name according to departmental guidelines. * Interviews patients and/or family members via telephone, prior to the scheduled appointment according to departmental guidelines. * Consistently greets and interviews patient and family members to obtain or verify complete and accurate registration information. * Accurately describes procedures to new patients according to departmental guidelines. Minimum of High school diploma or equivalent required. Knowledge of business, insurance and/or medical terminology and an excellent command of English grammar and spelling. EPIC Certification through Johns Hopkins training will be required prior to starting the temporary assignment. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research. Johns Hopkins at Greenspring Station in Lutherville, MD is hiring for a Patient Service Coordinator (PSC). Department: Medical Oncology Schedule: * Monday - Friday * 8:00am - 4:30pm Pay Rate: $22-$23 * Answer and triage incoming calls; document and route messages in EPIC. * Schedule and coordinate chemotherapy/infusion, provider follow‑ups, diagnostics (CT, ultrasound, EKG, labs), procedures, specialist consults, and admissions; resolve conflicts. * Register and pre‑register patients; verify demographics and insurance; obtain authorizations/pre‑certifications; maintain accurate records in EPIC, IDX, OCIS, and related systems. * Provide test/procedure prep instructions; ensure timely transmission/scanning of orders, consents, and clinical documentation. * Confirm appointments, manage cancellations, and optimize provider schedules (e.g., backfill and urgent add‑ons). * Assist patients and families with questions and issue resolution; coordinate transportation when needed. * Maintain provider calendars/templates and department room schedules. * Process incoming faxes and support special projects; collect time‑of‑service payments when applicable. * Education: High school diploma or GED required; two years of college or equivalent work experience preferred * Experience: Three years of progressively responsible medical office experience required (additional education may substitute for up to one year of experience) * Knowledge of medical terminology * Strong verbal and written communication skills * Ability to stand, walk, sit, or bend for extended periods Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

The Patient Service Coordinator with Park Medical Associates coordinates activities and all administrative tasks for patients and their designated physicians. The position requires inital and follow-up care coordination within a multifaceted clinical office. This position requires the candidate to regularly contact patients, patient families, physicians, insurance companies, and third party insurance companies related to patient care. Park Medical is a practice pod of Johns Hopkins Regional Physicians. Location is Lutherville, MD. Shift Monday -Friday, Day shift, full-time Qualificiations: * High School Diploma or GED required * A minimum of two-years of work experience in a medical office * Proven stability in previous positions Reqired Knowledge and Skills Include: * Comprehensive knowledge of medical terminology required * Comprehensive knowledge of insurance terminology and insurance plans required Be a part of something great! Wonderful benefits package and Paid Time Off Plan Note: Benefits provided by JHRP may differ from those of the Johns Hopkins Health System. Speak with your recruiter. Salary Range: Minimum $18.00hour - Maximum $21.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.