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Applications Analyst jobs at UT Health San Antonio - 32 jobs

  • Clinical Information Systems Epic Orders/ Bugsy Analyst - Intermediate

    Ut Health San Antonio 4.5company rating

    Applications analyst job at UT Health San Antonio

    Under minimal supervision, this position is responsible for Inpatient Orders and Bugsy application(s)/module(s) of Epic. This position is for individuals who thrive in a fast-paced, agile environment, which means being able to change direction quickly, multitask, and demonstrate a passion and eagerness to learn new technologies. The Epic Orders/Bugsy application analyst will collaborate with and provide tier-two support to their team and/or counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications. Effectively manages competing and changing priorities. Under minimal supervision, serves as project lead for key initiatives, including performing project management duties, as assigned. Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. Interacts professionally with leadership, faculty, staff, and vendors.
    $41k-64k yearly est. 21d ago
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  • Clinical Information Systems Epic Orders/ Bugsy Analyst - Intermediate

    Ut Health San Antonio 4.5company rating

    Applications analyst job at UT Health San Antonio

    Under minimal supervision, this position is responsible for Inpatient Orders and Bugsy application(s)/module(s) of Epic. This position is for individuals who thrive in a fast-paced, agile environment, which means being able to change direction quickly, multitask, and demonstrate a passion and eagerness to learn new technologies. The Epic Orders/Bugsy application analyst will collaborate with and provide tier-two support to their team and/or counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications. Effectively manages competing and changing priorities. Under minimal supervision, serves as project lead for key initiatives, including performing project management duties, as assigned. Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. Interacts professionally with leadership, faculty, staff, and vendors. 1. Under minimal supervision can successfully execute multiple assignments simultaneously in a complex environment. 2. Collaboratively works to implement the EpicCare Inpatient module(s) as well as Bugsy Infection Control module for the Multi-Specialty Research Hospital Settings. 3. Critical and analytical thinking proficiencies. 4. Excellent verbal/written communication and follow-up skills. 5. Demonstrated advanced troubleshooting competencies. 6. Excellent organizational and project management skills. EDUCATION: Bachelor's degree (4 years of comparable experience may be substituted for a degree). Expereince: Expereince minimum of three (3) years of relevant experience with clinical or business systems with exposure to software development/build lifecycles. LICENSE AND CERTIFICATION: As specified by the department director, Epic certification for assigned modules are required within eighteen (18) months of hire. Epic certification must be maintained per Epic Corporation standards. EpicCare Inpatient Orders and Bugsy Certification Preferred. Workflow: Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes. Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for inpatient orders, order transmittal and infection prevention scenarios. Performs ongoing maintenance and configuration updates to Epic applications. Test: With minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Support: Provides tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Perform all other duties as assigned.
    $41k-64k yearly est. Auto-Apply 20d ago
  • EPIC Application Analyst III or IV - Ambulatory, Kaleidoscope, and Bones (Remote)

    Ut Health Science Center at Houston 4.8company rating

    Houston, TX jobs

    We are looking for an experienced Epic Application Analyst who is already certified in the Ambulatory module. It will be a plus if you have a certification or experience with Kaleidoscope (Ophthalmalogy) and Bones (Orthopedics). You will be primarily focused on these modules. This will be classified as level III or IV, depending on the combination of experience and education. The employee will be responsible for the ongoing design, development, testing, validation, and ongoing support of these Epic modules across the healthcare system. Analyst will need to work with operational stakeholders and IT technical staff to troubleshoot Epic system issues and problems. This employee will be heavily involved in ongoing application support, i.e., break fixes, handling enhancement/optimization requests, and quarterly Epic upgrades. You will work with customers at all levels of the organization to enhance their understanding of available tools and improve operational efficiencies. You will be able to primarily work remotely from home, but applicants must be able and flexible to travel to campus to attend required onsite meetings and/or provide go-live support to meet our Service Level Agreements. We will also consider candidates who can work remotely all the time if that scenario is needed and justified. This is a full-time role that is eligible for all UTHealth benefits, including outstanding healthcare options as well as participation in a pension plan run by the State of Texas. The home office is located in our UTHealth Professional Building, situated in the heart of the Texas Medical Center. This position is remote, but preference is given to candidates who reside or plan to live in the State of Texas. What we do here changes the world. UTHealth Houston is Texas's resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus: * 100% paid medical premiums for our full-time employees * Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year) * The longer you stay, the more vacation you'll accrue! * Longevity Pay (Monthly payments after two years of service) * Build your future with our awesome retirement/pension plan! We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as... * Free financial and legal counseling * Free mental health counseling services * Gym membership discounts and access to wellness programs * Other employee discounts including entertainment, car rentals, cell phones, etc. * Resources for child and elder care * Plus many more! Position Summary: Responsible for the ongoing design, build, testing, validation, and support of any and all assigned modules across the health care system. Works with operational stakeholders and IT technical staff to troubleshoot Epic system issues and problems, capture requirements for new initiatives, and aid in the planning and execution of project plans. Works with end users to help communicate improvements needed for business processes and contributes directly to the success of the UTHealth mission from a technological, clinical, administrative, and financial perspective. Position Key Accountabilities: 1. Maintains expertise and seeks additional knowledge in the support and optimization of assigned Epic module(s), and how they integrate with other applications. 2. Works cohesively with stakeholders to provide system support including analysis, build, and testing of requested changes, and analysis of new functionality of applications. 3. Reviews, builds, tests and implements new functionality via System Upgrades and Special Updates. 4. Works and manages multiple tasks independently. 5. Demonstrates timely, effective, and efficient troubleshooting of very complex production software and workflow issues (which may cross applications/teams) and defines mitigation plans for resolution. 6. Acts as primary contributor in the development and documentation of internal procedures to use in conjunction with Epic application support, maintenance, and optimization. 7. Helps develop build timelines and project plans. 8. Develops and maintains system documentation to enable ongoing support and maintenance of the Epic system. 9. Assists Application Director in developing build timelines and project plans as communicated by leadership. 10. Performs and oversees unit testing of application configurations and build in appropriate non-production environments, to identify defects and create resolution plans accordingly. 11. Assists with creation of test scripts and ensures test scripts for integrated and end user testing are relevant and accurate. 12. Performs testing in a structured manner, follows any defined test scripts, and documents results. 13. Performs unit testing of application configurations and builds in appropriate non-production environments, identifies issues and potential solutions. 14. Follows established guidelines for system change control. 15. Creates and maintains documentation for change management, including cost estimation, project documentation, communication, and training plans. 16. Collaborates across teams to ensure process design, interface development, testing, and end user training are performed to quality standards. 17. Independently performs basic project management activities for the development and implementation of system changes and medium to large projects. 18. Develops application-specific reports; provides technical specifications and assistance to report developers as needed. 19. Performs other duties as assigned Certification/Skills: * Superior communication skills, both oral and written, including specific skills of presentation and the effective communication of complex subjects to non-technical groups. * Superior customer relation skills including leading and participating in group sessions and reaching consensus. * Familiarity with project lifecycle and project management methodologies for software management. * Ability to plan and manage projects of various size; their tasks, dependencies, team members, other resources, and timeline. * The analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data in order to solve problems or design relatively systems and programs that cross department/divisional lines. * Must receive a passing score (as defined by Epic), within two attempts, on all required exams and projects (as defined by Epic) within 6 weeks after completion of training or within a pre-determined 6 week timeframe. * EPIC Certification by EPIC required Minimum Education: Bachelor's degree in computer science, business or a related discipline, or equivalent years of related experience in health care or information technology will be considered in lieu of degree. Minimum Experience: Five (5) years of experience in a health care related field required. Three (3) of experience supporting one or more Epic modules preferred. Large scale health care systems planning and implementation experience on application software products preferred. Physical Requirements: Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects. Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4. Residency Requirement: Employees must permanently reside and work in the State of Texas. Or plan to relocate to Texas within a certain time frame.
    $56k-70k yearly est. 60d+ ago
  • EPIC Application Analyst III Practice Plan - (Remote)

    Ut Health Science Center at Houston 4.8company rating

    Houston, TX jobs

    UTHealth Houston's Clinical Information Technology department is seeking an Epic Analyst certified in Inpatient Clindoc and with experience in implementing this module in a Med-Surg environment within an institution. You will be responsible for the ongoing design, build, testing, validation, and support of all Inpatient modules across the healthcare system. You will need to be able to work collaboratively with operational stakeholders and IT technical staff to troubleshoot Epic system issues and problems, capture requirements for new initiatives, and assist in planning and executing project plans.`Also works with end users to help communicate improvements needed for business processes and contributes directly to the success of the UTHealth mission from a technological, clinical, administrative, and financial perspective. Please note: For this role, Certification by EPIC is required in Inpatient Clindoc, along with experience as an analyst. You must already be certified for Inpatient Clindocs through Epic, but other modules that would be nice to have certification in include: Orders, Ambulatory, and Willow. You will be responsible for builds and analyzing workflows. You will be working as a primary analyst, so it is important that you already have Epic analyst experience. This role is remote and can be located anywhere; however, UTHealth Houston prefers candidates from the state of Texas. This is a full-time employee role and is not considered contract or temporary in any way. You will be eligible for full benefits. What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus: * 100% paid medical premiums for our full-time employees * Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year) * The longer you stay, the more vacation you'll accrue! * Longevity Pay (Monthly payments after two years of service) * Build your future with our awesome retirement/pension plan! We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as... * Free financial and legal counseling * Free mental health counseling services * Gym membership discounts and access to wellness programs * Other employee discounts including entertainment, car rentals, cell phones, etc. * Resources for child and elder care * Plus many more! Position Key Accountabilities: 1. Maintains expertise and seeks additional knowledge in the support and optimization of assigned Epic module(s), and how they integrate with other applications. 2. Works cohesively with stakeholders to provide system support, including analysis, build, and testing of requested changes, and analysis of new functionality of applications. 3. Reviews, builds, tests and implements new functionality via System Upgrades and Special Updates. 4. Works and manages multiple tasks independently. 5. Demonstrates timely, effective, and efficient troubleshooting of very complex production software and workflow issues (which may cross applications/teams) and defines mitigation plans for resolution. 6. Acts as primary contributor in the development and documentation of internal procedures to use in conjunction with Epic application support, maintenance, and optimization. 7. Helps develop build timelines and project plans. 8. Develops and maintains system documentation to enable ongoing support and maintenance of the Epic system. 9. Assists Application Director in developing build timelines and project plans as communicated by leadership. 10. Performs and oversees unit testing of application configurations and build in appropriate non-production environments, to identify defects and create resolution plans accordingly. 11. Assists with creation of test scripts and ensures test scripts for integrated and end user testing are relevant and accurate. 12. Performs testing in a structured manner, follows any defined test scripts, and documents results. 13. Performs unit testing of application configurations and build in appropriate non-production environments, identifies issues and potential solutions. 14. Follows established guidelines for system change control. 15. Creates and maintains documentation for change management including cost estimation, project documentation, communication, and training plans. 16. Collaborates across teams to ensure process design, interface development, testing, and end-user training are performed to quality standards. 17. Independently performs basic project management activities for the development and implementation of system changes and medium to large projects. 18. Develops application-specific reports; provides technical specifications and assistance to report developers as needed. 19. Performs other duties as assigned Certification/Skills: * You must already be certified in ClinDocs by Epic. * Prefer candidates who also have Orders, Ambulatory, and Willow certification * Superior communication skills, both oral and written, including specific skills of presentation and the effective communication of complex subjects to non-technical groups. * Superior customer relation skills, including leading and participating in group sessions and reaching consensus. * Familiarity with project lifecycle and project management methodologies for software management. * Ability to plan and manage projects of various sizes; their tasks, dependencies, team members, other resources, and timeline. * The analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data in order to solve problems or design complex systems and programs that cross departmental/divisional lines. * Must receive a passing score (as defined by Epic), within two attempts, on all required exams and projects (as defined by Epic) within 6 weeks after completion of training or within a pre-determined 6-week timeframe. Minimum Education: Bachelor's degree in computer science, business, or a related discipline, or equivalent years of related experience in health care or information technology, will be considered in lieu of a degree. Minimum Experience: Five (5) years of experience in a healthcare-related field required. Three (3) years of experience supporting one or more Epic modules preferred. Large-scale health care systems planning and implementation experience on application software products preferred. Physical Requirements: Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects. Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4. Residency Requirement: Employees must permanently reside and work in the State of Texas.
    $56k-70k yearly est. 10d ago
  • Application Analyst - Epic OpTime / Anesthesia

    University of Texas-Austin 4.3company rating

    Austin, TX jobs

    Job Posting Title: Application Analyst - Epic OpTime / Anesthesia ---- Hiring Department: Dell Medical School ---- All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst - Epic OpTime / Anesthesia. Purpose This position serves as the subject matter expert and technical contact for their focus application areas (OpTime/Anesthesia) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Application Analyst - Epic OpTime / Anesthesia demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications Active Epic Certification or Accreditation (considered) in relevant Core application required. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and strong knowledge of clinical information systems, clinical informatics, data management and administration, generally shown through at least 5 years of relevant experience in healthcare IT or Epic systems. Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization. Relevant education and experience may be substituted as appropriate. Preferred Qualifications ITIL Foundation certification. Active Epic Certification, Accreditation, or Proficiency in related applications. Extensive experience with clinical information systems, typically demonstrated by at least 5-7 years of relevant experience. Demonstrated experience as a major participant in EHR configuration. Experience with online scheduling design and implementation. Salary Range OPEN Working Conditions Standard office equipment. Repetitive use of a keyboard. May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
    $65k-94k yearly est. Auto-Apply 9d ago
  • Epic Ambulatory Application Analyst II

    University of Texas at Austin 4.3company rating

    Austin, TX jobs

    Job Posting Title: Epic Ambulatory Application Analyst II * --- Hiring Department: Dell Medical School * --- All Applicants * --- Weekly Scheduled Hours: 40 * --- FLSA Status: Exempt * --- * --- Expected to Continue * --- Location: UT MAIN CAMPUS * --- Job Details: General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst II. Purpose This position will provide advanced functional and technical user support for clinical applications to ensure that the applications meet business needs. Additionally, the Application Analyst II will facilitate optimal application system setup of our Electronic Health Record (EHR), Patient Reported Outcomes (PRO) software, and other related clinical systems. Responsibilities * Provides education and training to designated application users including physicians and nurses. Generates reports and perform ongoing data analysis and data mining to assist stakeholders with decision support activities. * Troubleshoots reported issues to establish root cause and perform appropriate corrective actions. Documents solutions appropriately and transfer knowledge to team members sharing in the overall support of assigned applications. Performs ongoing system maintenance and operational support across assigned applications. * Works on project teams and follows defined project management methodology. Configures / Builds application functions to meet design specifications and desired workflows. Performs both unit and integrated testing on new application functions being introduced and adhere to established change control processes. * Works to continuously improve the quality of solutions and services delivered, bringing to the attention of IT Leadership noted improvement opportunities. Works to understand not only the application(s), but also the underlying clinical need that drives its use and evolution. * Other related duties as assigned. Required Qualifications * Bachelor's degree in Computer Science, MIS/CIS, Informatics or related field. * Experience implementing and supporting clinical applications in an Ambulatory environment, including hands-on work with EpicCare Ambulatory or other Epic outpatient modules, will consider certification from healthcare specific preparatory program in combination with work experience. * Experience implementing and supporting business and/or clinical IT solutions in a complex healthcare environment. * Must have demonstrated experience working with clinicians in a support and/or educational role. * Must possess problem-solving skills. * Must be a team player with excellent communication skills. * Able to exercise good judgment based on guiding principles and organizational policies/practices. * Strong analytical and problem-solving skills; strong knowledge of MS Office products; strong computing, analytical and organizational skills. Preferred Qualifications * At least two years' experience implementing, supporting, and training across all aspects of ambulatory information systems. * Direct experience with a variety of electronic medical records, preferably with Epic, Cerner, or Athena. * Experience with Epic EHR applications, particularly Epic Ambulatory, strongly preferred. * Some clinical experience. Salary Range $78,000+ depending on qualifications Working Conditions * May work around standard office conditions. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English and Spanish) [PDF] * Right to Work Poster (English) [PDF] * Right to Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
    $78k yearly 21d ago
  • AI BUSINESS OF HEALTH CLUSTER HIRES

    University of Texas at Austin 4.3company rating

    Austin, TX jobs

    The McCombs School of Business and the Dell Medical School at the University of Texas at Austin jointly seek two open-rank, tenure-track faculty candidates as part of its "AI Business of Health" cluster hiring initiative. Whereas the appointments will be primarily based in one of the two schools, we envision collaborative opportunities across the entire UT community with both existing faculty and others who will arrive as part of the University's broader AI and healthcare initiatives. We are committed to strengthening our leadership in research, development, implementation, and evaluation of health-oriented artificial intelligence (AI) capabilities. Candidates with doctoral training in one or more of the following areas will be preferred: information systems, machine learning and AI, (bio)statistics, economics, operations research, and decision sciences. This expertise will complement the ongoing and future expansion of Dell Medical School's and McCombs School of Business's research and teaching mission. Preferred candidates will have specific interest in cross-disciplinary research in clinical, healthcare delivery, business of healthcare, and/or public health settings. For senior candidates oriented toward a primary appointment in Dell Medical School, a robust track record of extramural funding is strongly preferred. The appointment will commence in the 2026-27 academic year, i.e., starting in the Fall 2026 semester. About McCombs School of Business: The McCombs School of Business, with its top-ranked faculty and educational programs, offers a stimulating and collegial environment for innovative research and teaching. The School's research centers provide opportunities to collaborate with colleagues in other disciplines and interact with multiple industry partners across Austin, the State of Texas, and nationally. About Dell Medical School: The Dell Medical School pursues innovation in the redesign of healthcare delivery, excellence in healthcare research, and programs in interdisciplinary and inter-professional education. The University of Texas Medical Center, anchored by Dell Medical School and with planning and implementation underway, aspires to cement Austin as a premier destination for health care, including two new, state-of-the-art hospitals - a UT specialty hospital and a cancer center being built by MD Anderson - plus the academic and research expertise of UT. Minimum Education and Experience: Candidates must have a PhD or equivalent before the start date; those with ABD status will be considered at the application/interviewing stage. Candidates with clinical degrees and demonstrated track record of relevant research in these areas will also be considered. Candidates are expected to foster a collaborative, engaging, and dynamic environment comprised of scholars with a range of backgrounds, skills, and perspectives. We seek candidates who can produce scholarly research that enhances both schools as well as the focal disciplines of their scholarly works, and who can excel in teaching students from a range of backgrounds and experiences. Applications will be accepted via Interfolio using the link: apply.interfolio.com/172271 All applicants must submit: (1) a cover letter (up to two pages) that describes their interest in and fit with the position as well as their methodological expertise and/or experience with collaborative investigation, (2) a curriculum vitae, (3) one job market paper (or a paper that best represents your current research), (4) a research statement describing prior, current, and future research, including how they will mentor PhD and/or medical students, residents, and post-docs/fellows, and foster collaborative research environments, (5) a teaching statement describing their teaching and learning philosophy, teaching and assessment methods, and how their teaching practices will engage students, and (6) a list of three references (with email addresses). Interfolio will email the references directly with instructions on uploading letters of recommendation. The Search Committee is comprised of faculty from both schools. Reviews of completed applications will commence as they are received and will continue until the positions are filled. However, we strongly encourage interested applicants to submit their application materials early. A background check will be conducted on applicants selected for the position prior to appointment.
    $54k-82k yearly est. 60d+ ago
  • Ai Business Of Health Cluster Hires

    The University of Texas at Austin 4.3company rating

    Austin, TX jobs

    The McCombs School of Business and the Dell Medical School at the University of Texas at Austin jointly seek two open-rank, tenure-track faculty candidates as part of its “AI Business of Health” cluster hiring initiative. Whereas the appointments will be primarily based in one of the two schools, we envision collaborative opportunities across the entire UT community with both existing faculty and others who will arrive as part of the University's broader AI and healthcare initiatives. We are committed to strengthening our leadership in research, development, implementation, and evaluation of health-oriented artificial intelligence (AI) capabilities. Candidates with doctoral training in one or more of the following areas will be preferred: information systems, machine learning and AI, (bio)statistics, economics, operations research, and decision sciences. This expertise will complement the ongoing and future expansion of Dell Medical School's and McCombs School of Business's research and teaching mission. Preferred candidates will have specific interest in cross-disciplinary research in clinical, healthcare delivery, business of healthcare, and/or public health settings. For senior candidates oriented toward a primary appointment in Dell Medical School, a robust track record of extramural funding is strongly preferred. The appointment will commence in the 2026-27 academic year, i.e., starting in the Fall 2026 semester. About McCombs School of Business: The McCombs School of Business, with its top-ranked faculty and educational programs, offers a stimulating and collegial environment for innovative research and teaching. The School's research centers provide opportunities to collaborate with colleagues in other disciplines and interact with multiple industry partners across Austin, the State of Texas, and nationally. About Dell Medical School: The Dell Medical School pursues innovation in the redesign of healthcare delivery, excellence in healthcare research, and programs in interdisciplinary and inter-professional education. The University of Texas Medical Center, anchored by Dell Medical School and with planning and implementation underway, aspires to cement Austin as a premier destination for health care, including two new, state-of-the-art hospitals - a UT specialty hospital and a cancer center being built by MD Anderson - plus the academic and research expertise of UT. Minimum Education and Experience: Candidates must have a PhD or equivalent before the start date; those with ABD status will be considered at the application/interviewing stage. Candidates with clinical degrees and demonstrated track record of relevant research in these areas will also be considered. Candidates are expected to foster a collaborative, engaging, and dynamic environment comprised of scholars with a range of backgrounds, skills, and perspectives. We seek candidates who can produce scholarly research that enhances both schools as well as the focal disciplines of their scholarly works, and who can excel in teaching students from a range of backgrounds and experiences.
    $54k-82k yearly est. 60d+ ago
  • Applications Systems Analyst

    University of Texas M.D. Anderson 4.3company rating

    Houston, TX jobs

    As an Applications Systems Analyst in Ancillary Application Tech Solutions, you'll play a key role in ensuring the reliability, performance, and optimization of the applications that support patient care, clinical operations, and institutional workflows. You will work hands-on with cutting-edge technology, partner with clinicians and operational teams, and help shape solutions that make a meaningful impact across the institution. What's in it for you? * Comprehensive Benefits: Enjoy paid medical benefits, generous paid time off (PTO), and strong retirement plans designed to support your health and long-term financial stability. * Career Growth: Access to certification support, training, mentorship, and opportunities to work on complex enterprise-wide technology projects. * Meaningful Work: Your work ensures that clinical and business applications function seamlessly-directly benefiting patients, staff, and mission-critical operations. * Collaborative Environment: Join a team culture built on innovation, respect, problem-solving, and continuous improvement. Ideal candidate will have IT technology experience, and business flow experience from an end user perspective. Summary The Application Systems Analyst provides technical production support to ensure application stability, optimal performance, and timely resolution of system issues across the institution. This role requires functional and technical expertise to support enterprise clinical and business applications, including system assessment, design, implementation, and ongoing maintenance. The analyst collaborates with users, IT teams, and vendors to deliver high-quality solutions that enhance operational workflows and patient care. Major Work Activities Technical Analysis & Application Support * Conduct process analysis, feasibility studies, functional requirements assessments, workflow reviews, and clinical/operational evaluations. * Provide consultation to end users by observing workflows, analyzing business processes, and implementing system improvements. * Lead sessions with user groups for database building, data collection, cataloging information, and documenting functionality specifications. * Assist in developing strategies, policies, procedures, and standards related to HIPAA, change management, disaster recovery, and security. * Collaborate with internal IT teams and vendors to resolve application issues. * Develop expertise in supported applications and departmental workflows to optimize systems and support patient care. * Maintain comprehensive electronic documentation for application and technical environments. * Enforce system standards to ensure compliance with government regulations and institutional policies. * Identify and escalate system issues and coordinate priority response for mission-critical outages. * Support troubleshooting of desktop, hardware, and network issues by providing application-specific insight. * Participate in and support upgrade activities by ensuring application compatibility with new hardware and software environments. * Coordinate and contribute to contingency, back-out, recovery, and cutover plans. * Provide end-user support during operational hours, including 24/7 environments. * Respond promptly to support calls, prioritizing those impacting patient care or critical operations. * Assist users with application questions, proper use, and issue troubleshooting. * Understand customer business needs and leverage application functionality to support them. * Complete database changes, service requests, and system builds accurately and efficiently. * Maintain and build system and reference files following established standards. Participation in System Implementation * Apply knowledge of the technical environment to all project activities. * Provide input or leadership in developing milestones, deliverables, project plans, and timelines. * Analyze technical requirements and assist with solution development or selection. * Evaluate technical and business impacts of new technology and provide guidance to project teams and customers. * Document hardware and software architecture. * Design and configure forms, screens, tables, outputs, and interfaces to meet business needs. * Develop and maintain technical skills to support system administration and configuration. * Assist team members in developing configuration skills. * Identify, troubleshoot, and resolve application/implementation issues and follow through to resolution. * Ensure technical design and security access meet institutional and regulatory standards. * Prepare and execute test plans and scripts, document results, and ensure resolution of high-priority issues. * Assist in creating backup, disaster recovery, business continuity, and redundancy strategies. * Document system technical requirements. * Provide on-site support during system go-lives. * Coordinate with other IT departments to deliver project outcomes. Expertise in Best Practices * Develop expertise in best practices outlined in the "System Life Cycle Guidelines." * Apply industry best practices to system acquisition, development, implementation, and maintenance. Coaching & Development * Provide mentoring and on-the-job training to co-workers regarding routine tasks, coordination duties, and advanced topics. Support of Multiple Applications * Deliver technical and customer support for multiple clinical and operational applications. Required Education: Bachelor's degree. Required Experience: Two years experience in Epic software, domain, analysis, design, project management, or programming. May substitute require education degree with additional years of equivalent experience on a one to one basis. Preferred Experience: * Working experience in technical requirements gathering and workflow analysis for applications maintenance and support in a healthcare environment. * Understanding of the technical operations of client server applications. * Working knowledge of supporting interfaces client server applications. * 2-5 years of clinical experience in technical application support and/or workflow analysis. Work Schedule: Training is onsite 2 days per week for 6-8 weeks. After training, this will be a remote position. Because of the schedule, prefer a local Houston candidate. No out of town or out of state. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************ Additional Information * Requisition ID: 178241 * Employment Status: Full-Time * Employee Status: Regular * Work Week: Days * Minimum Salary: US Dollar (USD) 88,000 * Midpoint Salary: US Dollar (USD) 110,000 * Maximum Salary : US Dollar (USD) 132,000 * FLSA: exempt and not eligible for overtime pay * Fund Type: Hard * Work Location: Hybrid Onsite/Remote * Pivotal Position: No * Referral Bonus Available?: No * Relocation Assistance Available?: No #LI-Hybrid
    $78k-105k yearly est. 4d ago
  • Quality Systems Analyst

    University of Texas-Austin 4.3company rating

    Austin, TX jobs

    Job Posting Title: Quality Systems Analyst ---- Hiring Department: Dell Medical School ---- All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: Purpose UT Health Austin at Dell Medical School is seeking a Quality Systems Analyst. This position is responsible for evaluating and enhancing systems and processes that support the clinical enterprise, including quality, risk, patient experience, and patient safety within the healthcare organization. Reporting to the Associate Director of Clinical Quality, this role collaborates closely with IT, clinical and quality staff, and administrative teams to ensure compliance with industry standards and regulatory requirements with the overall goal of delivering high-quality care. ResponsibilitiesSystem Performance and Analysis Analyze existing systems to ensure they meet required standards. Analyze organizational needs for quality systems integration and interfaces with existing (i.e. REDCap) and forthcoming systems (i.e. Epic). Develop system reporting capability in collaboration with stakeholders. Conduct regular audits and reviews to identify areas for improvement. Develop and implement testing methodologies and quality control procedures. Develop a deep understanding of quality systems and their functionality. Lead or participate in the research and consolidation of information to identify and recommend potential business and organizational relationships and partnerships. Apply a strong knowledge base of relevant systems/applications as it relates to workflow, process, and problem resolution and recommend improvements. Research and analyze operational procedures and methods and recommend changes for improvement in efficiency and effectiveness. Compliance and Documentation Ensure all processes comply with industry and company standards. Prepares and presents reports on system performance to management. Training and Support Identify training needs and organize training sessions for staff. Provide consultancy support to staff members in the evaluation of new systems. Assists in mentoring team members on new processes and systems. Problem Resolution Identify and resolve system problems in a timely manner. Documents system bugs and collaborates with the development team to fix issues. Conducts root cause analysis to prevent future occurrences. Marginal or Periodic Functions Conduct special projects assigned by leadership. Stay updated on industry trends and best practices in quality systems analysis. Assists in the development of new quality assurance tools and techniques. Required Qualifications Bachelor's degree in computer science, Information Technology, or a related field. 3+ years of experience in information technology systems analysis, project management, and/or product management. A portion of that experience should include managing and supporting technologies in an Academic Medical Center. Experience with desktop technologies, business applications, operational process improvements, cloud applications, productivity tools, knowledge management solutions, self-service and custom-developed solutions. Applicants should have experience with IT requirements, architecture, design, configuration, build, licenses and identity management, data migrations, integrations, testing, training, and all related communications and change management. Preferred Qualifications Master's degree in a related field. 3 years of experience in quality systems analysis or project management within a healthcare setting. Project Management Professional (PMP) or equivalent certification. ITIL, Agile, or other relevant certifications in IT service management and project management. Industry standard and application specific certifications (Microsoft, ServiceNow, Adobe, Jira). Salary Range $72,000+ depending on qualifications Working Conditions Standard office equipment Repetitive use of a keyboard Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
    $72k yearly Auto-Apply 60d+ ago
  • Programmer Analyst IV

    Texas Tech Univ Health Sciences Ctr 4.4company rating

    Lubbock, TX jobs

    Perform programmer analyst job duties in support of TTUHSC business requirements in Lubbock, TX. Performs specialized analytical and technical duties in the operation and maintenance of assigned area. Responsibilities include collecting, analyzing and developing data relative to area, making recommendations and assisting in implementation of projects. Work is performed under general supervision with latitude for independent judgement in accordance with established policies and procedures. Responsible for meeting reporting needs of business and accounting areas through the use of various reporting tools. Remote employment anywhere in the U.S. an option. Provides functional and technical expertise relating to all departmental applications and the department's student database. Includes, but is not limited to, Advise, Recruit, Axiom, etc. Applies SQL query techniques and quality assurance. Creates and modifies student data reports; analyzes and recommends. Provides adhoc and standardized reports to user areas. Manages technical procedures that support office operations, new initiatives, and projects. Assist with the preparation of required reports for federal, state, and other agencies. Maintains accuracy of automated data processing system practices, procedures and reports. Develop and maintain automated processes. Assists with other areas within TTUHSC with projects by writing SQL scripts or Cognos reports. Master's degree in Computer Science, Management of Information Systems (MIS), Information Technology (IT), or related field (Computer Science & Engineering). Demonstrated knowledge of: IBM Bluemix, Python data structures, Data tools (ex. SQL Developer), Database Management (ex. Oracle DB). In accordance with Texas Executive Order GA-48 and applicable state or federal law, this position may involve access to, work on, or conduct research involving critical infrastructure. It will require background checks, including, but not limited to, criminal history and other security-related screenings. Employment is contingent upon the successful completion of these checks.
    $48k-64k yearly est. 14d ago
  • Programmer Analyst III

    Texas Tech Univ Health Sciences Ctr 4.4company rating

    Lubbock, TX jobs

    The Programmer Analyst III's role is to develop, test, analyze, and maintain software applications in support of business requirements, combining strong software development skills with deep experience in system integrations and Microsoft SQL Server development. This position will also research, design, document, and modify software specifications throughout the production life cycle. Additionally, the Programmer Analyst III is also responsible for supervising and/or leading the development of new systems, directing changes to existing systems and controlling the interfaces between the systems, initiating complex feasibility studies and making recommendations of the action to be taken. Participates in the full software development lifecycle-researching, designing, coding, testing, documenting, and implementing solutions. Provides technical leadership by overseeing integration projects, optimizing database performance, managing data interfaces between applications, and ensuring system interoperability across platforms. Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus three (3) years related full-time paid experience OR a combination of related education and/or experience to equal seven (7) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed. In accordance with Texas Executive Order GA-48 and applicable state or federal law, this position may involve access to, work on, or conduct research involving critical infrastructure. It will require background checks, including, but not limited to, criminal history and other security-related screenings. Employment is contingent upon the successful completion of these checks.
    $48k-64k yearly est. 8d ago
  • Programmer Analyst III - School of Public Health Hybrid

    Ut Health Science Center at Houston 4.8company rating

    Houston, TX jobs

    We are hiring immediately for a Programmer Analyst III to join the UTHealth Houston School of Public Health in Houston, Tx. In this position, you will utilize your technical skills to write and document moderate to complex applications and programs. Responsible for designing, developing, and maintaining scalable, secure, and high-performance web-based applications that support healthcare and clinical research initiatives. What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus: * 100% paid medical premiums for our full-time employees * Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year) * The longer you stay, the more vacation you'll accrue! * Longevity Pay (Monthly payments after two years of service) * Build your future with our awesome retirement/pension plan! We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as... * Free financial and legal counseling * Free mental health counseling services * Gym membership discounts and access to wellness programs * Other employee discounts including entertainment, car rentals, cell phones, etc. * Resources for child and elder care * Plus many more! Position Summary: Provides the technical skills involving writing and documenting moderate to complex applications and programs. Responsible for designing, developing, and maintaining scalable, secure, and high-performance web-based applications that support healthcare and clinical research initiatives. This role combines strong backend engineering using .NET with modern front-end development in Angular/React. The successful candidate will demonstrate deep technical expertise, a commitment to best practices, and the ability to work collaboratively across multidisciplinary teams. Position Key Accountabilities: * Propose, design, and develop software solutions integrating C# and/or Visual Basic.NET, SQL Server, and modern web frameworks which will best meet the needs of the client/user. * Develop and implement system logic and code for web-based database applications and related tools. * Adheres to the departmental standards for program specifications and ensures the documents are approved by the client and supervisor * Responsible for full-stack application development, including API design, backend logic, and UI integration. * Maintain and enhance existing systems; analyze and refactor legacy code for improved performance and maintainability. * Build responsive and dynamic front-end interfaces using Angular and/or react. * Develop and consume RESTful APIs for data exchange across services and applications. * Design and optimize relational database schemas and stored procedures using Microsoft SQL Server. * Troubleshoot and resolve complex software issues while ensuring high system reliability and performance. * Promote knowledge sharing, code reviews, and adherence to engineering best practices. * Prepares the proper paperwork and follows correct procedures for implementing new programs or changes in production. * Stay updated on emerging technologies and recommend improvements to enhance project outcomes. * Other duties as assigned Certification/Skills: * Strong backend development experience using C# and/or Visual Basic .NET * Hands-on experience with TypeScript, JavaScript, HTML, CSS, Angular and/or react for front-end development. * Modern frameworks/libraries such as Angular, React, Vue * Proven experience in UI development. * Solid understanding of relational databases (Microsoft SQL Server preferred). * Understanding of version control systems such as Git (GitHub or GitLab). * Excellent analytical, debugging, and problem-solving skills. * Strong written and verbal communication abilities with the ability to collaborate effectively in a team environment. * Experience developing software solutions in healthcare or health IT domains. * Familiarity with REDCap, SSRS, or other clinical research data systems. * Frontend: Angular /React, TypeScript, JavaScript, HTML, CSS * Backend: C#, VB.NET * Database: Microsoft SQL Server * Tools & Frameworks: ASP.NET, SSRS, RESTful APIs, GitHub/GitLab * Bonus: .NET Core, REDCap, Healthcare Data Systems Minimum Education: * Bachelor's degree in computer science or related field, or relevant experience in lieu of education. Minimum Experience: * Three and a half years of programming experience. Physical Requirements: Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects. Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4. Residency Requirement: Employees must permanently reside and work in the State of Texas.
    $54k-69k yearly est. 60d+ ago
  • Building Automation Systems Analyst

    University of Texas-Austin 4.3company rating

    Austin, TX jobs

    Job Posting Title: Building Automation Systems Analyst ---- Hiring Department: Facilities Services ---- All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Non-Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes Join the Facilities Operations and Maintenance team, a highly responsive and knowledgeable crew providing outstanding service for Facilities Services and to the university community. Our teams provide a comprehensive array of qualified services, backed by our licensed and certified technicians, to this end, we offer opportunities for continuing education, as well as various stipends for additional trade licenses. Our team of trained trade experts are well-matched for the university's operational and maintenance needs, whether the facility is a brand new laboratory or our iconic Tower. Our goal is to self-identify operations and maintenance issues long before our clients realize a repair is needed and take a thoughtful approach to using their resources, structuring processes, and providing the best client service and use of university resources. This goal comes from our sense of ownership and pride in our work. With this approach in mind, the team is organized into a zone-based structure and employs flexible work hours, data analysis, and technology to meet operational goals. Your skills will make a difference. You'll be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities. Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT shuttle and Austin CapMetro buses with staff ID card For more details, please see: ****************************************** and ******************************************************** For more information on the Maintenance Operations group, please visit: Visit the Facilities Operations and Maintenance Website Must be authorized to work in the United States on a full-time basis for any employee without sponsorship. Security sensitive; Criminal background check conducted on selected applicant. Hiring decision is contingent on applicant clearing check. This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code §51.215. Applications will be reviewed online by the hiring department. This is a 40 hour work week with schedule to be discussed with supervisor. Purpose To provide journey level technical analysis work for Building Automation Systems. Responsible for providing journey level technical analysis work in monitoring the installation, modification, and repair for Building Automation Systems. Responsibilities Monitors the functionality of multi-vendor networked BAS systems for proper operation and reporting. Builds and edits graphics pages and links to field points. Uses Microsoft Office applications for reporting, e-mail, analysis, presentation, and graphing. Reviews control algorithms and programs for functionality and suitability based on engineering sequences and operating requirements. Implements program changes and verifies proper operation. Identifies flaws or errors in building automation programs and implements solutions. Evaluates programming methods and implements changes to reduce energy consumption. Work with the Energy Management Optimization (EMO) engineers to implement optimized sequences. Reviews HVAC designs, inspects installations, assists in commissioning and retro - commissioning on new and existing BAS systems. Provides consultation and analysis to support staff and project engineering staff. Reads and interprets mechanical and related drawings and diagrams. Reviews new building control systems for conformance to university standards. Coordinate with campus intranet LAN systems departments to maintain and troubleshoot multi-vendor networked BAS system, connections, and communications. Maintains and troubleshoots computer workstations, displays, UPS's, servers, equipment racks, KVMs and coordinates with multiple vendors and departments for updates, repairs, replacements and warranty service. Retrieves historical data from BAS systems and data loggers. Generates reports, charts, and spreadsheets for analysis and review with support staff and project engineering staff. Coordinates with Building Operators, HVAC shop, vendors, and other facilities personnel as necessary. Responds to after-hours trouble calls for resolution via either on-site or remotely to ensure emergencies are correctly and competently addressed. Required Qualifications High school graduation or GED. 5 years journey level experience in the installation, repair, maintenance and operation of HVAC building automation controls, refrigeration control, plumbing control, or related systems. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Associates or Bachelor's degree in Computer science / networking. 10 years of journey level experience with building automation systems. Familiarity with Siemens Desigo, Andover Continuum, Johnson Controls Metasys, and Schneider EcoStruxure platforms. Hands-on experience with BAS hardware installation and troubleshooting. Salary Range $67,756 + depending on qualifications Working ConditionsEnvironmental Demands: Uniforms and/or personal protection equipment (furnished) May work in all weather conditions May work in extreme temperatures May work around chemical fumes May work around standard office conditions May work around biohazards May work around chemicals May work around electrical and mechanical hazards Physical Tasks: Repetitive use of a keyboard at a workstation Use of manual dexterity Climbing of stairs Climbing of ladders Lifting and moving Additional Working Conditions: This position and associated job duties have been designated as essential during extraordinary and emergency situations when the university is closed. Essential personnel must maintain contact with their supervisor and report to work as regularly scheduled unless directed otherwise. Required to operate an electronic device such as an iPhone, iPad, or laptop/desktop computer to perform and fulfill time reporting and work management requirements. Work management requirements include receiving work assignments, updating work orders, and other functions as required. May be required to work in confined spaces, manholes, tunnels, elevated work, extended shifts including nights, weekends, and holidays. May be exposed to loud noise, high dust and allergen levels. May be required to lift up to 50lbs. Often required to twist, grasp, push, pull and bend. May be required to operate job related equipment. May be required to perform elevated work. Occasional work from ladders and/or scaffolds. May require tuberculosis screening and occasional use of a respirator. May drive University vehicles. If driving University vehicles, must maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4. Work Shift 40 hours a week with schedule to be determined with supervisor. Some overtime, evening, weekends, and holidays possible. Hiring decision contingent upon applicant clearing a security background check and receiving an acceptable driver's rating. Applicants will be reviewed online by the hiring department. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
    $67.8k yearly Auto-Apply 60d+ ago
  • Technical Analyst II

    University of Texas at Austin 4.3company rating

    Austin, TX jobs

    Job Posting Title: Technical Analyst II * --- Hiring Department: Dell Medical School * --- All Applicants * --- Weekly Scheduled Hours: 40 * --- FLSA Status: Non-Exempt * --- * --- Expected to Continue * --- * --- Job Details: General Notes The Office of Information Technology at the Dell Medical School is looking for a Technical Analyst II. Must be able to work demanding hours when required. Includes nights, weekends and holidays. Must be available for 24x7 support as assigned. Hours will be discussed during interview. Purpose Under direct supervision of the IT Operations Manager, responsible for installing, configuring, maintaining, upgrading, and supporting IT systems that meet Dell Medical School business requirements. The Technical Analyst II supports Dell Medical School equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. The Technical Analyst II adheres to and supports Dell Medical School policies and procedures, and recommends process changes that improve the implementation, maintenance and support of IT equipment, A/V equipment and supported software within the clinical, education, research and faculty/staff workspaces. Responsibilities * Provides advanced desktop support and technical assistance using strong interpersonal and customer service skills for medical providers, faculty, and staff by answering questions and resolving computer hardware/software problems in person, via telephone, or utilizing a remote support tool. * Installs, troubleshoot/repair hardware and software per ITS standards and guidelines, including but not limited to standard applications, drivers, terminals, computers, printers, cabling, AV components and related software products. * Analyzes and provides hands-on support for moderate to advanced inquiries. Determines appropriate technical area or vendor to resolve the problem and coordinates with other technical areas as needed. * Analyzes and provides hands-on support for requested clinical software and hardware managed by the Customer Success Team. Determines appropriate technical area or vendor in collaboration with Clinical Engineers to resolve issues. * Effectively works with customers, Service Desk and Technical Services personnel. * Forms productive relationships with internal customers by listening, clarifying, and responding effectively. * Maintains documentation for each incident or request, and escalates complex problems to the next level of support. Logs and tracks incidents/request via Service Now. * Performs preventative maintenance. * Aids and trains users on school technology. * Coordinates front line support of Audio/Visual equipment including video conferencing, video capturing and other technologies. Identifies and documents faults and failures within complex Audio/Visual systems. * Mentors junior staff and works to develop the collective team towards more mature processes and technology discipline. * Recommends process changes that improve the implementation, maintenance and support of ITS desktop equipment and software. * Administers and monitors the performance of assigned discipline technologies, performing required maintenance and upgrades as appropriate. * Successfully troubleshoots advanced applications problems independently. * Maintains and protects confidentiality with regard to all aspects of patient care and employee information. * Other duties as required to meet organizational goals and objectives. * Other related duties as assigned. Required Qualifications High School Diploma/GED and 2 years of relevant experience or an Associate's Degree in a CS related field and one year of experience. Basic certification in A+ and Microsoft Products. Working technical knowledge of network protocols, operating systems, and standards. Relevant education and experience may be substituted as appropriate. Preferred Qualifications CompTIA A+ and Network+ certifications. Apple Certified Support Professional. Bachelor's Degree in either Computer Science, Information Systems or a healthcare related field. Salary $52,000 + depending on qualifications Working Conditions * May work in all weather conditions. * May work around standard office conditions. * May work around chemicals. * May work around electrical and mechanical hazards. * Repetitive use of a keyboard at a workstation. * Use of manual dexterity. * Climbing of stairs. * Climbing of ladders. * Lifting and moving. * Occasional weekend, overtime and evening work to meet deadlines. * Occasional interstate, intrastate and international travel. * Field work as necessary. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English and Spanish) [PDF] * Right to Work Poster (English) [PDF] * Right to Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
    $52k yearly 60d+ ago
  • Principal Application System Analyst

    University of Texas M.D. Anderson 4.3company rating

    Houston, TX jobs

    As a Principal Application Systems Analyst in Enterprise Dev & Integration, you will serve as a technical architect and thought leader, guiding enterprise-level solutions that power secure data integration, workflow automation, and digital transformation across the institution. In this role, you will have the opportunity to architect and advance the ServiceNow platform, influence enterprise technology strategy, and support complex clinical and operational applications that directly impact MD Anderson's mission to end cancer. What's in it for you? * Comprehensive Benefits: MD Anderson offers paid medical benefits, generous PTO, and robust retirement plans designed to support your health, well-being, and long-term financial stability. * Technical Leadership Opportunities: Work as a platform architect, lead complex integrations, and design enterprise-grade solutions in a highly respected IT environment. * Professional Growth: Access to certifications, training, leadership development programs, and exposure to cutting-edge technologies and strategic initiatives. * Mission-Driven Impact: Your expertise helps sustain the systems that enable patient care, research excellence, and operational efficiency across one of the world's top cancer centers. * Collaborative & Inclusive Culture: Join a team that values innovation, partnership, mentorship, and continuous improvement. The deal candidate will have 7-10 years of IT experience and at least 5 years of Service Now experience. Summary The Principal Applications Systems Analyst provides technical leadership in application solution development, system integration, database design, and enterprise architecture. Serving as a technical or team lead, this position supports secure web-based data collection, integration, and reporting across complex multi-system environments. This role also functions as the technical architect for the ServiceNow platform, ensuring scalability, security, compliance, and alignment with institutional best practices. Major Work Activities Analysis & System Design * Design integration patterns for external systems using ServiceNow Integration Hub, SOAP, REST, and standard integration protocols. * Design and maintain overall platform architecture, including MID servers, discovery, event management, ITSM, ITOM, and SecOps modules. * Define platform management policies, including: * Development best practices * Upgrade/patching guidelines * Code quality standards * Release calendar management * Develop regression and testing strategies using tools such as ServiceNow Automated Testing Framework. * Establish data analytics and reporting strategies using native ServiceNow tools or external tools (e.g., Snow Mirror). Application/Systems Development & Support * Serve as a ServiceNow architect lead with experience in ITSM, ITOM, SecOps, or related modules. * Define integrations and data models supporting enterprise workflows. * Apply technical knowledge in Java, HTML, JavaScript, Web Services, LDAP/Active Directory, networking, and database administration. * Identify business objectives and develop outcome-focused technology roadmaps. * Work within Agile and ITIL frameworks to support enterprise development and operations. * Provide technical and architectural consultation to service leads. * Escalate platform issues related to capacity, compliance, or architecture to the Center of Excellence (CoE) engagement lead. Documentation * Track all platform development and administration activities, including: * Platform ticket resolution * Backlog implementation aligned with priorities * Resource provisioning for strategic initiatives * Maintaining platform health (performance, security) * Present architectural guidance for strategic initiatives such as upgrades, new modules, and custom solutions. Mentoring Others * Provide coaching, guidance, and oversight to ServiceNow developers and administrators. * Promote best practices in architecture, integration, and code quality across the team. Other Duties * Perform additional responsibilities as assigned. EDUCATION * Required: Bachelor's Degree * Preferred: Master's Degree Computer Science, Software Engineering, Management Information Systems, Healthcare Administration or related field. WORK EXPERIENCE * Required: 7 years In progressive software systems implementation and support, business systems process analysis and design, Epic software, or domain to include two years lead/supervisory experience * May substitute required education degree with additional years of equivalent experience on a one to one basis. * Preferred: 7-10 years of IT experience and at least 5 years of Service Now experience. Preferred Certification: ServiceNow Implementation Specialist in at least two of the following areas: CAD, CSA, ITSM, ITOM, ITBM or SecOps. Additionally working towards certified Master Architect or Certified Technical Architect roles is preferred. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************ Additional Information * Requisition ID: 178228 * Employment Status: Full-Time * Employee Status: Regular * Work Week: Days * Minimum Salary: US Dollar (USD) 123,000 * Midpoint Salary: US Dollar (USD) 154,000 * Maximum Salary : US Dollar (USD) 185,000 * FLSA: exempt and not eligible for overtime pay * Fund Type: Hard * Work Location: Remote (within Texas only) * Pivotal Position: Yes * Referral Bonus Available?: Yes * Relocation Assistance Available?: Yes #LI-Remote
    $78k-105k yearly est. 2d ago
  • Security Technology Analyst - UT Police Department

    Ut Health Science Center at Houston 4.8company rating

    Houston, TX jobs

    We are seeking a dedicated Full-Time Security Technology Analyst (Threat and Risk Analyst) to join the University of Texas Police Department (UTPD) in Houston, TX. In this critical role, you will be responsible for researching, analyzing, and reporting on data from various sources related to threat and risk incidents. You will monitor law enforcement and security technology systems, identify emerging trends, and recommend proactive strategies to mitigate risk and improve campus safety. This position also involves managing and configuring institutional security systems to help protect the university community from potential harm. Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus: * 100% paid medical premiums for our full-time employees * Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year) * The longer you stay, the more vacation you'll accrue! * Longevity Pay (Monthly payments after two years of service) * Build your future with our awesome retirement/pension plan! We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as... * Free financial and legal counseling * Free mental health counseling services * Gym membership discounts and access to wellness programs * Other employee discounts including entertainment, car rentals, cell phones, etc. * Resources for child and elder care * Plus many more! Position Summary: The Threat & Risk Analyst manages and configures institutional security and law enforcement related technology systems to mitigate the risk of harm to the university. Position Key Accountabilities: * Research and Analysis: Researches, analyzes and reports on data from various sources related to threat/risk incidents, investigations and background checks. Monitors social media risk-based watch lists and other data sources and makes recommendations to mitigate risk and increase campus safety. Identifies trends and develops risk mitigation actions and strategies. * Teamwork: Works with other Threat and Risk Protection Analysts to provide analysis and solutions to threat/risk incidents. Assists with outreach efforts to educate on behavioral patterns and trends. * Compliance: Ensures information management procedures comply with federal, state and institutional policies. * Performs other duties as assigned Certification/Skills: * Driver License (DL) by State of Texas required * Behavioral Intervention Team (BIT) certification by the National Behavioral Intervention Team Association (NABITA) preferred or * Therapeutic Crisis Intervention (TCI) by Residential Child Care Project (RCCP) at Cornell University preferred Minimum Education: Bachelor's Degree required. Master's Degree preferred. Minimum Experience: 5 years of experience in risk evaluation and analysis, threat assessments and analysis, law enforcement, general case investigations, behavioral intervention analysis, crisis management or conflict resolution. required. 3 years experience in risk evaluation and analysis, threat assessment and analysis, law enforcement, general case investigations, behavioral intervention analysis, crisis management or conflict resolution. preferred. Physical Requirements: Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects. Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4. Residency Requirement: Employees must permanently reside and work in the State of Texas.
    $53k-62k yearly est. 60d+ ago
  • Programmer Analyst II - School of Public Health

    Ut Health Science Center at Houston 4.8company rating

    Houston, TX jobs

    We are hiring immediately for a Programmer Analyst II to join the UTHealth Houston School of Public Health in Houston, Tx. In this position, you will works with senior staff to create the coding required to extract data to support researcher questions. Ideal candidate should have experience with SQL, and statistical analysis software such as SAS, R or STATA. Python experience and knowledge of administrative healthcare claims and EMR is preferred. What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus: * 100% paid medical premiums for our full-time employees * Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year) * The longer you stay, the more vacation you'll accrue! * Longevity Pay (Monthly payments after two years of service) * Build your future with our awesome retirement/pension plan! We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as... * Free financial and legal counseling * Free mental health counseling services * Gym membership discounts and access to wellness programs * Other employee discounts including entertainment, car rentals, cell phones, etc. * Resources for child and elder care * Plus many more! Position Summary: The Center for Health Care Data (CHCD) has a series of projects related to service contracts, outcomes research and research on population health and health outcomes. The Programmer Analyst II works with senior staff to create the coding required to extract data to support researcher questions. Responsible for analyzing datasets, developing program specifications, writing and maintaining programs, and coding and testing programs. This position encourages creative thinking and depends on the ability to work productively with a wide range of team members including data scientists, experienced programmers, biostatisticians and project managers, etc. Position Key Accountabilities: * Consults with and analyzes the users' needs to ensure the programming and resulting data extract fulfills required needs. * Analyzes/designs system flows and develops/codes program specification to ensure the agreed upon requirements are met. * Writes, tests, and implements computer programs. Codes straight-forward to moderately complex programs and ensures that the programs conform to departmental standards * Tests programming thoroughly to ensure all expected results are verified and discrepancies are resolved. * Adheres to departmental standards to ensure the consistency of product produced. * Participates in structured technical and functional walk-through with project team members and reports status of programming to team members/clients on a regular basis to ensure a full understanding of the program and the status of completion. * Resolves problems that arise with existing data systems to ensure the efficiency and proper functioning of programs and systems. * Other duties as assigned Preferred Certification/Skills: * Knowledge of computer hardware, software, and programming. * Experience with SQL, statistical analysis programs such as SAS, R or STATA * Any programming language PL/SQL, python is a plus * Knowledge of administrative healthcare claims, electronic medical records, social determinants of health datasets, preferred. Minimum Education: * Bachelor's degree in computer science, related field or relevant experience in lieu of education. Minimum Experience: * Two years of programming experience. Physical Requirements: Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects. Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4. Residency Requirement: Employees must permanently reside and work in the State of Texas.
    $54k-69k yearly est. 60d+ ago
  • Clinical Information Systems Epic OpTime/Anesthesia Analyst - Intermediate

    Ut Health San Antonio 4.5company rating

    Applications analyst job at UT Health San Antonio

    Under minimal supervision, this position is responsible for Epic Inpatient and an Ambulatory Surgery Center (ASC), surgical and anesthesia application(s)/module(s). This position is for individuals who thrive in a fast-paced, agile environment, which means being able to change direction quickly, multitask, and demonstrate a passion and eagerness to learn new technologies. The Epic OpTime/Anesthesia application analyst will collaborate with and provide support to their counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications. Effectively manages competing and changing priorities. Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. Interacts professionally with leadership, faculty, staff, and vendors. Proven ability to successfully execute multiple assignments simultaneously in a matrixed environment. Demonstrated critical and analytical thinking proficiencies. Strong written and verbal communication skills. Demonstrated troubleshooting competencies. Excellent organizational management skills. Project Management skills. Education: Bachelor's degree (4 years of comparable experience may be substituted for a degree). Experience: A minimum of three 3- years of directly related Epic experience including in-depth knowledge of software development/build lifecycles. OpTime/Anesthesia experience preferred. Additional Licenses and Certifications: As specified by the department director, Epic certification for assigned modules are required within eighteen (18) months of hire. Epic certification must be maintained per Epic Corporation standards. 1. Workflow: Based on clinical project requests, works with requestors and users to understand, and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes. 2. Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for surgical scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors. 3. Performs ongoing maintenance and configuration updates to Epic applications. 4. Test: With minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. 5. Support: Provides tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. 6. Mentoring and coaching of associate analysts. 7. Perform all other duties as assigned.
    $41k-64k yearly est. Auto-Apply 20d ago
  • Cadence Clinical Information Systems Analyst-Intermediate

    Ut Health San Antonio 4.5company rating

    Applications analyst job at UT Health San Antonio

    Under general supervision, responsible for building and testing clinical information system processes. Interacts professionally with leadership, faculty and staff and provides leadership and mentoring to more junior members of the application team. Documentation: Ability to develop and interpret technical documentation for training and end user procedures. Self-Directed: Self-motivated and directed. Strong analytical skills with attention to detail to resolve complex issues. Communication: Ability to clearly communicate ideas and solutions both written and verbally; deliver effective presentations; lead and train others. Customer Service: A solid customer service acumen and interpersonal skills to effectively work with both internal and external stakeholders. Programming/Systems: Knowledge of clinical system software, Information System software and/or Electronic Health Records. Add. Licenses & Certifications: Certification in relevant clinical information system is required. Performs evaluation and analysis to assist in problem-solving and submits recommendations for solutions. Serves as a liaison between the end-users and/or vendors to ensure appropriate system build, configuration and functionality. Prepares detailed program specifications, diagrams and flowcharts, and coordinates the system's installation with operations and/or vendors. Configures, maintains, monitors and troubleshoots clinical information systems. Communicates changes and provides quality assurance checks to ensure standard practices are followed. Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. Utilizes and fully understands the application to support operations, while providing in-depth support, troubleshooting and project management skills. Tests applications and components and contributes to test plan development. Works collaboratively with key stakeholders to develop operating standards, policies, procedures and training programs. Performs all other duties as assigned.
    $41k-64k yearly est. Auto-Apply 16h ago

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