Information Technology/Support Technician jobs at Us Med-equip, Inc. - 179 jobs

Qualifications • High School Diploma; • Three years of work experience with consumers with developmental disabilities; • Must be at least 21 years old; • Valid Pennsylvania Drivers License with acceptable driving record as determined by Motor Vehicle Report and insurance guidelines. Essential Functions • Accepts assignments based on the particular needs of the consumer. • Provides up to 40 hours of support per week to consumers in a variety of settings. • Assists consumers in daily living skills which include, but are not limited to, bathing, dressing, incontinence care, meal planning/preparation, and housekeeping. • Assists consumers in the community in order to meet medical, recreational, and social needs. • Acts as an advocate to ensure that consumers remain in control of their households and finances when needed. • Assists the consumer in problem resolution and negotiating personal crisis. • Maintains professional demeanor when representing Keystone. • Participates in Interdisciplinary Treatment Team process. • Writes, where appropriate, reviews, and ensures progress notes are complete with required information. • Conducts, facilitates, and speaks on behalf of Keystone Community Resources (KCR) with Family members, Supports Coordinators, Guardians and other stakeholders involved in consumer's care. • Attends professional meetings as needed to represent the consumer and KCR. • Schedules, attends, and transports consumers to appointments, visits, outings, and/or Trips as needed. • Promotes a safe and caring environment where individuals can learn and grow while enjoying a healthy and productive lifestyle. • Understands internal and external policies and follows employee rules of conduct and performance as set forth by Keystone; • Promotes community awareness by demonstrating responsible, courteous behavior and a positive perception of individuals with developmental disabilities. • Annually meets regulatory and agency in-service training requirements. Work Environment • Community environment; • May experience exposure to body fluids and the need to provide personal, private care to individuals. • Varied shift hours will be required, mostly evenings and weekends, availability is based on client's needs and wishes; • Driving is required. Necessary to maintain an acceptable driving record. • Use of personal vehicle is required. Proof of insurance coverage, registration, and inspection required prior to and during conducting business with vehicle. Physical Abilities • Must be able to lift and transfer 50 pounds using proper body mechanics 6-12 times hourly • Must be able to carry 50 pounds for at least 20 feet • Must be able to climb and descend 20 stairs carrying 20 pounds • Must be able to bend to retrieve an object at floor level 6-12 times hourly • Must be able to readily change direction while walking • Must be able to run a distance of 100 ft. 1-2 times hourly • Must be able to walk a distance of one mile • Must be able to crouch at the knees 6-12 times hourly • Must be able to kneel on both knees • Must be able to drive for a period of one hour 3-6 times daily • Must be able to stand for a period of one hour 6-12 times daily • Must be able to sit for a period of one hour 6-12 times daily • Must be able to push/pull 10 pounds • Must be able to grasp an object with at least one hand • Must have at least 20/40 combined vision with or without corrective lenses • Must be able to hear a normal spoken voice with or without hearing assistance • Keystone will proactively work with an employee requesting a reasonable accommodation to be able to complete job duties Confidentiality • The Community Support Professional has access to the protected health information of people in the agency's care. The Health Insurance Portability and Accountability Act (HIPAA) regulations apply to confidential information in all areas of Keystone Community Resources, Inc. and Keystone Independent Living. • General Professional confidentiality is expected at all times both within the company and with other agencies. #PA123

IT Help Desk - Entry Level Start your IT career with Adelphoi USA! Adelphoi USA Inc., a leading youth-focused nonprofit with 700 employees and a 50-year legacy, is seeking an Entry-Level IT Help Desk Technician to join our dynamic team. This is the perfect opportunity for someone eager to launch a career in information technology and gain hands-on experience in a supportive environment. What You'll Do Respond to phone calls and emails to create or review service tickets. Troubleshoot issues related to software, security, hardware, and network connectivity. Collaborate with the IT team on computer upgrades and infrastructure maintenance. What We're Looking For General knowledge of desktop computing, operating systems, and network connectivity. Strong problem-solving skills and the ability to ask insightful troubleshooting questions. Education, degree, or technical training in information technology. Why Join Us? Comprehensive benefits: health, dental, vision insurance. 403(b) retirement plan with company match. Disability and life insurance. Relaxed work environment. Generous paid time off-up to 4 weeks after two years of service . About Adelphoi USA We are a major provider of counseling, residential, adoption, foster care, and educational services for youth and families. With over 25 group homes and education centers across Pennsylvania and a central 19-acre campus in Latrobe, we've been making a difference for more than five decades. Adelphoi is an Equal Opportunity Employer.

This position is responsible for ensuring that all primary responsibilities are delivered in compliance with the company's policies and procedures, Joint Commission standards, Licensing and Regulatory Affairs (LARA), HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As the Information Technology Technician, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization- Integrity, Compassion, Advocacy, Respect and Excellence. Primary Responsibilities/Essential Functions:• Serve as IT support for all users that fall under BSLS.• Prepares and builds workstations and home devices.• Performs troubleshooting of Corporate and Home level devices (Workstations, Laptops, iPads, Printers, etc.)• Handles user management across multiple applications used by BSLS. Education & Qualifications:• Associate degree in Information Technology or related experience preferred.• A minimum of 1 year experience in a support related field.• IT Ticketing System experience (Freshservice preferred).

Job Description Reporting to the Director of Technical Operations, the Tech Bar - Resident Support Specialist is a customer-service focused, entry-level role responsible for providing technical support to residents in an efficient and accurate manner. This position serves as a front-line representative of Menno Haven and the Technology Operations department, assisting with basic technical issues across assigned areas. The Help Desk Specialist diagnoses and troubleshoots hardware and software problems to ensure optimal system performance and resident satisfaction. The role requires flexibility to work evenings and weekends to support resident needs and events. Qualifications: High school diploma or GED equivalent, preferred. Strong customer service skills and a pleasant demeanor, required. Excellent interpersonal and communication skills, required. Knowledge of mobile phones, tablets, and laptops required. Knowledge of Microsoft Windows, MacOS, iOS, and Android preferred. Ability to work patiently and effectively with customers to resolve technical issues, required. Ability to be available to work Nights and Weekends as required. Ability to troubleshoot hardware components and peripheral devices on the network is required. Ability to diagnose and resolve software issues on troubleshoot software on networked devices is required. Ability to connect devices to wired and wireless networks is required. Benefits (dependent on eligibility): Excellent Health, Dental and Vision plans Group Life Insurance - 100% company paid Pet Insurance Employee Assistance Program Generous PTO. 403(b) Retirement Plan Shift: Part-time no benefits, non-exempt Shift - varies We look forward to you joining the Menno Haven team! mennohaven.org "We will be an innovative organization that nurtures the human spirit, is passionate about service, and demonstrates God's love, one person at a time." Menno Haven is an Equal Opportunity Employer. Menno Haven provides equal employment opportunities to all team members and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, disability status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Could you be Main Line Health's next IT Field Service Intern in Radnor, PA? Why work as a IT Field Services Intern with Main Line Health? * Make an Impact! The Field Services Intern will support the IT Field Services team in delivering high-quality technical assistance across hospital and remote locations. This role provides hands-on experience with enterprise IT systems, hardware troubleshooting, and customer service in a healthcare environment. The intern will work under supervision to assist with device deployment, incident resolution, and IT projects. * Develop and Grow your Career! At MLH, you are encouraged to attend MLH Education & Development Classes that offer a variety of relevant courses, tools, and resources to help achieve your personal and professional goals. On-going feedback and career development are provided by your Manager through the use of performance appraisals and 1:1 communication to further develop yourself professionally. * Get Involved! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: This internship will provide the opportunity to gain experience and exposure into our IT Field Service Department team. Gain hands on experience, and learn from our team as you continue your education! We offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: IT Field Services Intern Shift: Day Schedule - Part-Time Internship (Summer Internship - 10-12 Weeks) Experience: Currently enrolled in an IT, Computer Science, or related degree program. Basic understanding of hardware, operating systems, and networking fundamentals. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work in a fast-paced healthcare environment and maintain confidentiality. Education: Requires current enrollment within an IT, Computer Science, or related program Licensures/Certifications: N/A Additional Information * Requisition ID: 79530 * Employee Status: Temporary * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Shift: Day Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Provides a central point of contract into the Information Services department to the end users. Candidate must solve as many issues as possible, and in the event the Help Desk representative identifies an issue requiring additional customer assistance, refer those more difficult issues internally to the proper IS resource. This position is responsible for aggregating all help desk work orders to identify service level patterns and repetitive problems. Minimum Requirements Ability to communicate and provide effective customer service to all Health System entities; Open minded, flexible, and receptive attitude in addressing customer system needs and requirements; Cooperative team player within the department operations; One year of experience and the general understanding of PC operations and maintenance; Minimum of 1 to 2 years work experience in a customer-oriented environment; Demonstrated customer service skills required, including the demonstrated ability to handle challenging customers; Excellent communications and organizational skills required; Demonstrated ability to handle high-level customer escalation on a professional basis; Technical aptitude and knowledge preferred; Associate's Degree in computer science preferred or equivalent in experience.

Provides a central point of contract into the Information Services department to the end users. Candidate must solve as many issues as possible, and in the event the Help Desk representative identifies an issue requiring additional customer assistance, refer those more difficult issues internally to the proper IS resource. This position is responsible for aggregating all help desk work orders to identify service level patterns and repetitive problems. Minimum Requirements Ability to communicate and provide effective customer service to all Health System entities; Open minded, flexible, and receptive attitude in addressing customer system needs and requirements; Cooperative team player within the department operations; One year of experience and the general understanding of PC operations and maintenance; Minimum of 1 to 2 years work experience in a customer-oriented environment; Demonstrated customer service skills required, including the demonstrated ability to handle challenging customers; Excellent communications and organizational skills required; Demonstrated ability to handle high-level customer escalation on a professional basis; Technical aptitude and knowledge preferred; Associate's Degree in computer science preferred or equivalent in experience.

Requirements High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.

Could you be our Summer 2026 Intern with IT Business Solutions? Why work as a Intern - IT Business Solutions with Main Line Health? * Make an Impact! In this role, the team member will collaborate with experienced professionals to contribute to the design, development, and implementation of software automation solutions to enhance efficiency and streamline processes within our healthcare system. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. Position: Intern - IT Business Solutions Shift: Day Schedule, Hourly Experience: Meaningful coursework in technology or information security related discipline. Education: High School Diploma or GED Required. Course work in technology, clinical, or related field preferred, and/or equivalent experience/training required. Preference for students in junior/third year of their Bachelor's Degree! Additional Information * Requisition ID: 79532 * Employee Status: Temporary * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Shift: Day Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Could you be Main Line Health's next IT Data Science Intern in Radnor, PA? Why work as a IT Data Science Intern with Main Line Health? * Make an Impact! The Data Science Intern will work closely with the Data Science team by supporting data analytics and modeling efforts by collecting, analyzing, and interpreting large datasets to help drive informed decision-making. This role will help support in developing predictive models, generating reports, and presenting insights to business and clinical teams. * Develop and Grow your Career! At MLH, you are encouraged to attend MLH Education & Development Classes that offer a variety of relevant courses, tools, and resources to help achieve your personal and professional goals. On-going feedback and career development are provided by your Manager through the use of performance appraisals and 1:1 communication to further develop yourself professionally. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. Position: IT Data Science Intern Shift: Day Schedule - Part-Time Internship (Summer Internship - 10-12 Weeks) Experience: Currently enrolled in an Master's level IT, Computer Science, or related degree program. Basic understanding of hardware, operating systems, and networking fundamentals. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work in a fast-paced healthcare environment and maintain confidentiality. Education: Requires current enrollment within an a Master's level IT, Computer Science, or related program. This department is seeking a Master's level student. Licensures/Certifications: N/A Additional Information * Requisition ID: 79531 * Employee Status: Temporary * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Shift: Day Job * Pay Range: $18.37-$28.47 * Job Grade: 205

Could you be our Summer 2026 Intern with IT Security Analyst? Why work as an Intern-IT Security Analyst with Main Line Health * Make an Impact! As an Information Security Analyst Intern, you will work both independently and together with other teams to establish and maintain a secure and stable technology environment. You will be responsible for assisting many facets of cyber security including incident forensics, investigations and response (DFIR), monitoring and maintenance of security systems and appliances, detecting and responding to threats and compromises, configuring and validating security appliances such as firewalls, e-mail filters, proxies, and anti-malware tools. Additional responsibilities include performing internal penetration testing, validating results, evaluating existing and newly disclosed vulnerabilities across various systems including IoT & Biomedical equipment. The analyst may also assist with coordination efforts for performing vulnerability remediation. You will also work under the direction of the Security Operations Director and other Information Security Analysts as well as collaborate with other IT teams. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. Position: Intern - IT Security Analyst Shift: Day Schedule, Hourly Experience: Meaningful coursework in technology or information security related discipline Education: High School or GED. Working towards BS in Computer Science or related field. Licensures/Certifications: N/A Additional Information * Requisition ID: 79529 * Employee Status: Temporary * Schedule: Full-time * Shift: Day Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

CURRENT OPENING: * Full-time (EXEMPT) * On-site/Hybrid * Participation in after-hours or on-call support rotation The Network and Infrastructure Administrator is responsible for supporting and enhancing the organization's technology backbone. This role ensures the reliability, security, and scalability of network and core systems infrastructure, including switching, routing, wireless, firewalls, servers, gateways, and virtual environments. This position will be performed in accordance with TANDEM LIVING Core Values, Mission Statement, and regulations. QUALIFICATIONS: * Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. * Three to five (3-5) years of experience supporting enterprise IT infrastructure, including network and server environments. * Strong knowledge of Cisco networking, VLANs, routing, switching, and wireless systems. * Experience with VMware, Active Directory, DNS, DHCP, and other core IT services. RESPONSIBILITIES INCLUDE: * Maintain and optimize enterprise network infrastructure, including switches, routers, wireless systems, and firewalls. * Manage and support Cisco-based infrastructure, including routing, switching, Cisco Firewalls (SSA), and Meraki wireless networks. * Administer and maintain virtualized environments, including VMware and VMware Horizon deployments. * Monitor network performance, uptime, and capacity while ensuring security best practices and redundancy. * Collaborate with IT leadership to plan and execute infrastructure upgrades, migrations, and integrations. BENEFITS: At TANDEM LIVING we value the wellbeing of our team members and offer competitive wages and a comprehensive benefit package! Benefits may include: * Medical, Dental, and Vision Insurance * 401(k) Retirement Plan with company match * Tuition Reimbursement, Scholarship, and Advancement Programs * Paid Time Off * Company-paid Life Insurance * Access to our Wellness Center and Pool at no charge * $500 Unlimited Employee Referral Bonus!

ATTENTION! $1,000 SIGN-ON BONUS! Gateway Rehab has an outstanding opportunity for a Treatment Support Technician 2 in our Beaver Falls, PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Transports patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.

ATTENTION! $1,000 SIGN-ON BONUS! Gateway Rehab has an outstanding opportunity for a Treatment Support Technician 3 at our Rest for Men location in Center Township, PA. Our technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Drives patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements High school diploma or GED. Preferred Requirements Some college. PCB Certification. At least 2 years previous experience in a mental health or drug and alcohol professional setting. Additional Requirements A valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. PA Criminal History Record Check, Childline, and FBI clearances required. Pass Drug Screen 2-Step TB Test CPR/First Aid training is required. This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for GRC residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Facility treating those with substance use disorders. Favorable working conditions. Minimal physical demands. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.

ATTENTION! $1,000 SIGN-ON BONUS! Gateway Rehab has an outstanding opportunity for a Treatment Support Technician 2 in our , PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Transports patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. Gateway Rehab is an equal opportunity employer. M/F/D/V

ATTENTION! $1,000 SIGN-ON BONUS! Gateway Rehab has an outstanding opportunity for an Overnight Treatment Support Technician in our Washington, PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Transports patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.

Requirements High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.

The Desktop Technician's role is to provide a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required. The Desktop Support Technician is the second level technical support technician whose role requires resolving technical issues that are not able to be resolved at the first level of support. The candidate will be required to apply a strong technical background as well as excellent customer service skills in order to effectively resolve customer issues. Essential Job Functions * Technical Consultation * Provides technical consultation to departments on the appropriate equipment * Arrange for repair service by contacting and reporting hardware failures to contracted services. * Ability to read, analyze, and interpret technical journals and publications. * Hardware Support * Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed. * Installs PC hardware, printers, WOWs, and software products. * Perform repairs to PCs, peripheral equipment and any other IT Supported Hardware * Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and so on. * Answer to and perform moves, adds, and changes requests * Develop and maintain an inventory of all PCs, Laptops, monitors, keyboards, hard drives, modems, network cards, and other components and equipment. * Provide management of all Assets including updating any associated databases as well as tagging equipment and/or software as required. Strict adherence to Asset Management Inventory Process. * Ability and willingness to work outside of normal business hours to accomplish special implementations * Support Center Support * Provides Level 1 (backup) and 2 IT Support Center support on end-user issues * Utilizes Support Center software applications to manage problem identification, escalation, and resolution. * Ability and willingness to work on-call responsibilities, including nights and weekends * User Management * Provides instruction to end-user in the use of hardware, personal computer operating systems, and approved software products. * System Management * Perform system and infrastructure monitoring. * Provides assistance in monitoring and maintaining PC data integrity. * Project Participation * Perform as a team member on Independence Health System IT Projects, as needed. * Other duties as assigned. Required Qualifications * Associate Degree or level of knowledge equivalent to that ordinarily acquired through the completion of a vocational training program in Computer Technology or related field. * Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment. * Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. * Functional Skills on PC and Related Software (Microsoft Office) * Knowledge of basic Office Equipment such as copier, fax machine, etc. * Proficiency in the use of Excel Spreadsheets, PowerPoint, and various software programs * Proficiency in Microsoft Office including Outlook * Excellent communication, interpersonal and organizational skills * Ability to follow directions from other team members; works independently assigned duties. * Ability to communicate with all members of the health care team * Ability to multi-task and prioritize assignments * Hands-on hardware troubleshooting experience. * Working technical knowledge of current protocols, operating systems, and standards. Preferred Qualifications * CompTIA A+/N+ Certification a plus; Microsoft Certification desired * Minimum of three (3) years technical experience with resolving IT Helpdesk issues involving hardware and desktop software No preferred qualifications. License, Certification & Clearances * Act 34-PA Criminal Record Check from the PA State Police system Supervisory Responsibilities * This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department. Position Type/Expected Hours of Work * Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). * Travel may be expected locally between Independence Health System locations. LEAN * Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one's own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Independence Health System's missions, vision and values. AAP/EEO * Independence Health System is an Equal Opportunity Employer. It is the policy of Independence Health System to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Independence Health System will conform to the spirit as well as the letter of all applicable laws and regulations. * Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x x Extreme Cold x x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x Use of Vibrating Tools x Operates Vehicle (company) x Operates Heavy Equipment x Use of Lifting/Transfer Devices x Rotates All Shifts x x 8 Hours Shifts x x 10-12 Hours Shifts x x On-Call x x Overtime(+8/hrs/shift; 40/hr/wk) x x Travel Between Sites Direct Patient Care Respirator Protective Equipment x Eye Protection x x Head Protection (hard hat) x Hearing Protection x x Hand Protection x Feet, Toe Protection x Body Protection x Latex Exposure x Solvent Exposure x x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x Chemicals (direct use) Exposure x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x x Climbing Ladders x x Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning Keyboard/Computer Operation x x Gross Grasp x Fine Finger Manipulation x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x x Carry Transfer/Push/Pull Patients x Seeing Near w/Acuity x Feeling (Sensation) x Color Vision x x Hearing Clearly Pulling/Pushing Objects Overhead x x Reaching Above Shoulder Level x x Reaching Forward Lifting Floor to Knuckle ### 10-29# 30-49# 50->50# Lifting Seat Pan to Knuckle ### 10-19# 20-29# 30-50# >50# Lifting Knuckle to Shoulder ### 10-19# 20-29# 30-50# >50# Lifting Shoulder to Overhead ### 10-29# 30->50# When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

The Desktop Technician's role is to provide a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required. The Desktop Support Technician is the second level technical support technician whose role requires resolving technical issues that are not able to be resolved at the first level of support. The candidate will be required to apply a strong technical background as well as excellent customer service skills in order to effectively resolve customer issues. Essential Job Functions Technical Consultation Provides technical consultation to departments on the appropriate equipment Arrange for repair service by contacting and reporting hardware failures to contracted services. Ability to read, analyze, and interpret technical journals and publications. Hardware Support Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed. Installs PC hardware, printers, WOWs, and software products. Perform repairs to PCs, peripheral equipment and any other IT Supported Hardware Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and so on. Answer to and perform moves, adds, and changes requests Develop and maintain an inventory of all PCs, Laptops, monitors, keyboards, hard drives, modems, network cards, and other components and equipment. Provide management of all Assets including updating any associated databases as well as tagging equipment and/or software as required. Strict adherence to Asset Management Inventory Process. Ability and willingness to work outside of normal business hours to accomplish special implementations Support Center Support Provides Level 1 (backup) and 2 IT Support Center support on end-user issues Utilizes Support Center software applications to manage problem identification, escalation, and resolution. Ability and willingness to work on-call responsibilities, including nights and weekends User Management Provides instruction to end-user in the use of hardware, personal computer operating systems, and approved software products. System Management Perform system and infrastructure monitoring. Provides assistance in monitoring and maintaining PC data integrity. Project Participation Perform as a team member on Independence Health System IT Projects, as needed. Other duties as assigned. Required Qualifications Associate Degree or level of knowledge equivalent to that ordinarily acquired through the completion of a vocational training program in Computer Technology or related field. Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment. Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. Functional Skills on PC and Related Software (Microsoft Office) Knowledge of basic Office Equipment such as copier, fax machine, etc. Proficiency in the use of Excel Spreadsheets, PowerPoint, and various software programs Proficiency in Microsoft Office including Outlook Excellent communication, interpersonal and organizational skills Ability to follow directions from other team members; works independently assigned duties. Ability to communicate with all members of the health care team Ability to multi-task and prioritize assignments Hands-on hardware troubleshooting experience. Working technical knowledge of current protocols, operating systems, and standards. Preferred Qualifications CompTIA A+/N+ Certification a plus; Microsoft Certification desired Minimum of three (3) years technical experience with resolving IT Helpdesk issues involving hardware and desktop software No preferred qualifications. License, Certification & Clearances Act 34-PA Criminal Record Check from the PA State Police system Supervisory Responsibilities This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department. Position Type/Expected Hours of Work Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between Independence Health System locations. LEAN Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one's own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Independence Health System's missions, vision and values. AAP/EEO Independence Health System is an Equal Opportunity Employer. It is the policy of Independence Health System to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Independence Health System will conform to the spirit as well as the letter of all applicable laws and regulations. Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x x Extreme Cold x x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x Use of Vibrating Tools x Operates Vehicle (company) x Operates Heavy Equipment x Use of Lifting/Transfer Devices x Rotates All Shifts x x 8 Hours Shifts x x 10-12 Hours Shifts x x On-Call x x Overtime(+8/hrs/shift; 40/hr/wk) x x Travel Between Sites Direct Patient Care Respirator Protective Equipment x Eye Protection x x Head Protection (hard hat) x Hearing Protection x x Hand Protection x Feet, Toe Protection x Body Protection x Latex Exposure x Solvent Exposure x x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x Chemicals (direct use) Exposure x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x x Climbing Ladders x x Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning Keyboard/Computer Operation x x Gross Grasp x Fine Finger Manipulation x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x x Carry Transfer/Push/Pull Patients x Seeing Near w/Acuity x Feeling (Sensation) x Color Vision x x Hearing Clearly Pulling/Pushing Objects Overhead x x Reaching Above Shoulder Level x x Reaching Forward Lifting Floor to Knuckle ### 10-29# 30-49# 50->50# Lifting Seat Pan to Knuckle ### 10-19# 20-29# 30-50# >50# Lifting Knuckle to Shoulder ### 10-19# 20-29# 30-50# >50# Lifting Shoulder to Overhead ### 10-29# 30->50# When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.