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User experience researcher jobs in Lorain, OH

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  • UX_Testing

    JPMC

    User experience researcher job in Wadsworth, OH

    At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships. Job responsibilities Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills. This will be done with a consistent focus on relationship management, not portfolio management Demonstrate a deep understanding of financial markets and sound business judgement Exhibit unwavering integrity that points toward doing right by clients at every opportunity Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments Provide a holistic view of clients' needs and financial coaching beyond investments Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want Required qualifications, capabilities, and skills At least 2 years in a Financial Advisor role or equivalent financial services experience Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners Demonstrated ability and commitment to goals-based planning and advice A valid and active Series 7 A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment Preferred qualifications, capabilities, and skills Certified Financial Planning (CFP ) certification is preferred Bachelor's degree preferred INVESTMENT AND INSURANCE PRODUCTS ARE: • NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
    $64k-89k yearly est. Auto-Apply 60d+ ago
  • Patient Experience Manager

    Uhhospitals

    User experience researcher job in Parma, OH

    Patient Experience Manager - (250008KK) Description A Brief OverviewThis position will support adult and pediatric patient experience activities across the designated area. What You Will DoPartners collaboratively with all levels of hospital leadership to plan, develop and act as a resource for programs and processes to ensure the highest patient & family engagement, and employee engagement in the patient experience. Oversees project goals and outcomes and effectively communicates with team, sponsors, and executive leadership. Works with senior leadership team and system patient experience team to develop annual plan to ensure short and long-term objectives are met to improve the patient experience initiatives to meet hospital goals. Monitors national trends and develops hospital priorities. Collects, tracks, and analyzes data to identify trends and opportunities for optimizing services outcomes. Effectively develops teaching and training materials for learners as needed. Acts as internal liaison to survey vendor and UH Quality Institute in regards to Patient Experience. Collaborate with patient advocacy staff to ensure regulatory compliance and employment of national best practices, and integration of complaint and grievance data into quality improvement initiatives. Acts as staff liaison for Patient and Family Advisory Council. Leads team of patient experience liaisons who provide additional support to bedside caregivers to help drive patient experience initiatives. Additional ResponsibilitiesPerforms other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Education Bachelor's Degree (Required) and Master's Degree (Preferred) Work Experience 5+ years of professional and relevant experience, inclusive of 3 years demonstrated management experience (Required) Registered Nurse Experience PreferredKnowledge, Skills, & Abilities Proficiency in PC (Word, Excel, Outlook, PowerPoint), office equipment, clinical equipment (Required proficiency) Excellence in time management, multi-tasking and interpersonal skills are a must. (Required proficiency) Critical thinking skills, decisive judgment and ability to communicate effectively and work collaboratively. (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-ParmaWork Locations: 7007 Powers Blvd 7007 Powers Blvd Parma 44129Job: Nurse - more than 1 year experience Organization: Parma_Medical_CenterSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: NoRemote Work: NoJob Posting: Dec 11, 2025, 3:43:38 PM
    $79k-127k yearly est. Auto-Apply 5m ago
  • User Experience Designer

    Medical Mutual of Ohio 4.8company rating

    User experience researcher job in Brooklyn, OH

    This position has the option to work hybrid with an in-office requirement in Brooklyn, OH. on Tuesday. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. Under minimal supervision and with some latitude for decision making, creates intuitive, easy to use, and accessible customer journeys for customers: members, employers, brokers, and providers. Works with business and agile teams to gather requirements and partner with User Experience Researchers to understand customers' needs. Translates those findings into visually appealing designs that adhere to brand and design system standards, creating various UX deliverables like flow diagrams, wireframes, and high-fidelity mockups for both responsive websites and native mobile applications. Provides design deliverables through mentoring and balancing workload for more junior designers on assigned project. Influences the product roadmap with design strategy and actively looks for process improvements for design as a practice. Responsibilities: User Experience Designer II * Validates design decisions early using low-fidelity deliverables like wireframes, flow maps, and information architecture diagrams * Supports the handoff of design to development by creating high-fidelity mockups, prototypes, and other assets * Assists in conducting usability research and synthesizing findings into insights that drive design decisions * Particpates in design thinking exercises and workshops to understand user needs, analyzes requirements from stakeholders, breaks down complex problems, and iteratively design solutions * Participates in agile ceremonies to support the software development lifecycle * Adheres to design standards and uses to design systems to maintain consistency * Ensures designs meet section 508 compliance using the Web Content Accessibility Guidelines (WCAG) guidelines * Performs other duties as assigned User Experience Designer III * Validates design decisions early using low-fidelity deliverables like wireframes, flow maps, and information architecture diagrams * Supports the handoff of design to development by creating high-fidelity mockups, prototypes, and other assets * Assists in conducting usability research and synthesizing findings into insights that drive design decisions * Participates in agile ceremonies to support the software development lifecycle * Facilitates design thinking exercises and workshops to understand user needs, gathers requirements from stakeholders, breaks down complex problems, and iteratively design solutions * Documents design standards and contributes to design systems to update design patterns * Ensures designs meet section 508 compliance using the Web Content Accessibility Guidelines (WCAG) guidelines * Orients, trains, and assists more junior level staff. * Performs other duties as assigned User Experience Designer IV * Validates design decisions early using low-fidelity deliverables like wireframes, flow maps, and information architecture diagrams * Supports the handoff of design to development by creating high-fidelity mockups, prototypes, and other assets * Assists in conducting usability research and synthesizing findings into insights that drive design decisions * Leads design strategy for a project to ensure that user experience enhancements are appropriately prioritized within the product roadmap * Facilitates design thinking exercises and workshops to understand user needs, gathers requirements from stakeholders, breaks down complex problems, and iteratively design solutions * Participates in agile ceremonies to support the software development lifecycle and ensures appropriate level of work is assigned to the team * Champions design standards, participates in design governance, and reviews designs produced by the team to ensure that they are easy to use and adhere to design system patterns * Ensures designs meet section 508 compliance using the Web Content Accessibility Guidelines (WCAG) guidelines * Mentors junior designers to help them grow their skills, solve problems, and work effectively within agile crews * Performs other duties as assigned * Qualifications: User Experience Designer II Education and Experience: * Bachelors degree in Web Design, Interactive Design, User Experience Design, Human Centered Design, Human-Computer Interaction, or other design and technology related fields. * 3 years of experience as a User Experience Designer or equivalent experience designing experiences for web or mobile applications Technical Skills & Experience: * Knowledge of design thinking methods such as wireframes, flow maps, information architecture, etc. * Proficiency with iterative design working within a standardized design system to maintain consistency and brand identity * Knowledge of the software design lifecycle and working with developers and other stakeholders in agile ceremonies and through software such as Jira, Sharepoint, Confluence, or other collaboration facilitation softwares * Understanding of accessible design and WCAG guideline * Strong facilitation skills * Knowledge of human centered design principles and user experience design tools such as Figma or other modern design software tools * Working knowledge of HTML/CSS/Javascript to support design to development handoff User Experience Designer III Education and Experience: * Bachelors degree in Web Design, Interactive Design, User Experience Design, Human Centered Design, Human-Computer Interaction, or other design and technology related fields. * 5 years of experience as a User Experience Designer or equivalent experience taking on increasingly complex design challenges for web or mobile applications. Technical Skills & Experience: * Strong knowledge of design thinking methods such as wireframes, flow maps, information architecture, etc. * Strong proficiency with iterative design working within a standardized design system to maintain consistency and brand identity * Strong knowledge of the software design lifecycle and working with developers and other stakeholders in agile ceremonies and through software such as Jira, Sharepoint, Confluence, or other collaboration facilitation softwares * Understanding of accessible design and WCAG guidelines * Analytical and critical thinking * Strong facilitation skills * Strong knowledge of human centered design principles and user experience design tools such as Figma or other modern design software tools * Strong knowledge of HTML/CSS/Javascript for supporting design to development transition * Good project management skills * Ability to mentor more junior level staff User Experience Designer IV Education and Experience: * Bachelors degree in Web Design, Interactive Design, User Experience Design, Human Centered Design, Human-Computer Interaction, or other design and technology related fields. * 7 years of experience as a User Experience Designer or equivalent experience taking on increasingly complex design challenges for web or mobile applications, which includes mentoring or supervising more junior level staff. Technical Skills & Experience: * Comprehensive knowledge of design thinking methods such as wireframes, flow maps, information architecture, etc. * Strong profiency with iterative design working within a standardized design system to maintain consistency and brand identity * Strong knowledge of the software design lifecycle and working with developers and other stakeholders in agile ceremonies and through software such as Jira, Sharepoint, Confluence, or other collaboration facilitation softwares * Understanding of accessible design and WCAG guidelines * Strong knowledge of human centered design principles and user experience design tools such as Figma or other modern design software tools * Strong knowledge of HTML/CSS/Javascript to facilitate the design to development handoff * Strong project management and resource allocation * Knowledge of design operations * Ability to mentor and coach more junior level staff Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes: A Great Place to Work: * We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset. * Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more. * On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters. * Discounts at many places in and around town, just for being a Medical Mutual team member. * The opportunity to earn cash rewards for shopping with our customers. * Business casual attire, including jeans. Excellent Benefits and Compensation: * Employee bonus program. * 401(k) with company match up to 4% and an additional company contribution. * Health Savings Account with a company matching contribution. * Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority. * Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits. * Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time. * After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption. An Investment in You: * Career development programs and classes. * Mentoring and coaching to help you advance in your career. * Tuition reimbursement up to $5,250 per year, the IRS maximum. * Diverse, inclusive and welcoming culture with Business Resource Groups. About Medical Mutual: Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us. There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans. We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work. We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing. #LI-MM1
    $73k-88k yearly est. 60d+ ago
  • Manager, UX Product Design

    Deloitte 4.7company rating

    User experience researcher job in Cleveland, OH

    Role Overview: As a Manager, UX Product Designer for the Deloitte DT-US Product Engineering team, you will be tasked with solving complex challenges through elegant, user-centered design solutions. Our ideal candidate is a versatile design generalist with deep expertise in interaction design. You should feel equally at home shaping big-picture workflow and strategy as you are prototyping details visual and interaction elements. This role requires a proven track-record of experience-driven innovation. Join us in shaping the future of design! You are a user-centered design expert and will lead the creation of design strategy and vision, shaping big-picture workflow and product direction while also delivering high-quality visual and interaction design elements. You have a deep understanding of lean UX approaches and working in small, empowered product teams to design & deliver impactful experiences. You will apply behavioral metrics, user research findings, and other data-driven insights to design innovative product solutions that delight our users and meet their needs. Join us in shaping the future of design! Key Responsibilities: * Responsible and accountable for design and usability for a product or product area. Connects product to broader product experience vision. * Collaborate with cross-functional teams to design engaging and intuitive user experiences using an iterative lean UX approach of continuous improvement * Leads teams in framing and solving hard experience problems; Drives innovative UX efforts that uncover new user value with new kinds of experiences. Conducts cross-functional workshops. * Bring your expertise in the Experience craft to the cross functional product team, think deeply about complex experience challenges, and propose effective and elegant solutions * Make strategic design and user-experience decisions related to core, and new, functions and features * Develop new approaches to complex design problems and convey these designs in the form of presentations, mockups, and click-thru prototypes that bring your vision to life * Create strategic big-picture workflows as well as execute detailed visual & interaction design * Partner with user researchers and influence insight studies related to the discovery and understanding of unresolved interface problems and product design opportunities * Design and deliver all UX assets including initial concept designs, user flows, wireframes, usage scenarios, user journeys, mockups, etc that support intuitive and seamless user interactions * Understand business priorities together with user needs to create impactful experiences * Collaborates with business stakeholders, engineering, product, and delivery to emerge solutions to achieve strategy objectives and KPI outcomes * Contribute to the overall design framework, ensuring consistent design language and experiences across the product suite, and a library of design assets for reusability and efficiency. * Actively engage in hands-on Experience craft modeling by deep participation in projects * Conduct heuristic evaluations of existing products to identify areas for improvement. * Uphold high standards of user-centered design, iterating quickly and testing designs to enhance usability and consistency across touchpoints. * Continuously challenge design effectiveness, monitor behavioral analytics, and suggest improvements to optimize user experiences. * Operate effectively in both collaborative environments with other UX designers and autonomously when acting as the sole UX designer on a product squad. * Spreads knowledge, practices, and improvements in experience vertical community of practice. Stays current with trends in UX. * Limited immigration sponsorship may be available * Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve Key Qualifications: * 8+ years as an interaction or product designer with a strong track record of crafting intuitive user interfaces that engage and delight users. * Highly experienced in Design Thinking, Lean UX, and iteratively evolving designs based on continuous user testing. * Enjoys operating in a Product-led approach, as a member of an empowered cross-functional product squad, that moves quickly and dynamically to meet user needs and deliver business impact * Deep understanding of interactive design principles, consistently delivering simple, elegant, and aesthetically pleasing interfaces rooted in usability and accessibility. * Extensive experience in designing for both desktop and mobile platforms, with a focus on responsive and adaptive design that enhances the user experience across devices. * Driven by a passion for solving user pain points, leveraging design thinking and user feedback to create optimized and valuable experiences. * Highly creative and analytical, able to navigate between strategic vision and hands-on execution, ensuring solutions are innovative and functional. * Collaborative and open-minded, eager to contribute to team success while continuously learning and iterating on designs based on feedback. * Thrives in dynamic, fast-paced environments, iterating quickly to incorporate feedback and improve outcomes. * Deeply passionate about UX and innovation, constantly exploring new design trends and methodologies. * Excellent interpersonal and presentation skills, equally at ease speaking with development teams or executives when articulating and advocating design concepts and rationale, negotiating and influencing to build consensus * Excellent organizational and time-management skills, able to prioritize tasks effectively and work independently to meet deadlines. * Expert in industry-standard UX tools, including Sketch, Adobe CC, Figma, Axure, InVision, UXPin, and Balsamiq, ensuring efficient design workflows. * Degree in Interaction Design, Human-Computer Interaction, Cognitive Psychology, or a related field. Advanced degree preferred. A strong portfolio or samples of work demonstrating experience and UX skills is required The team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte's primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte's success. It is the engine that drives Deloitte, serving many of the world's largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,000 - $208,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ PXE_JOBS EA_ExpHire EA_ITS_ExpHire #LH-1 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see ************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 315110 Job ID 315110
    $68k-87k yearly est. 4d ago
  • User Experience Designer

    Medmutual

    User experience researcher job in Brooklyn, OH

    User Experience Designer - (2500228) Description This position has the option to work hybrid with an in-office requirement in Brooklyn, OH. on Tuesday. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1. 2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. Under minimal supervision and with some latitude for decision making, creates intuitive, easy to use, and accessible customer journeys for customers: members, employers, brokers, and providers. Works with business and agile teams to gather requirements and partner with User Experience Researchers to understand customers' needs. Translates those findings into visually appealing designs that adhere to brand and design system standards, creating various UX deliverables like flow diagrams, wireframes, and high-fidelity mockups for both responsive websites and native mobile applications. Provides design deliverables through mentoring and balancing workload for more junior designers on assigned project. Influences the product roadmap with design strategy and actively looks for process improvements for design as a practice. Responsibilities: User Experience Designer IIValidates design decisions early using low-fidelity deliverables like wireframes, flow maps, and information architecture diagrams Supports the handoff of design to development by creating high-fidelity mockups, prototypes, and other assets Assists in conducting usability research and synthesizing findings into insights that drive design decisions Particpates in design thinking exercises and workshops to understand user needs, analyzes requirements from stakeholders, breaks down complex problems, and iteratively design solutions Participates in agile ceremonies to support the software development lifecycle Adheres to design standards and uses to design systems to maintain consistency Ensures designs meet section 508 compliance using the Web Content Accessibility Guidelines (WCAG) guidelines Performs other duties as assigned User Experience Designer IIIValidates design decisions early using low-fidelity deliverables like wireframes, flow maps, and information architecture diagrams Supports the handoff of design to development by creating high-fidelity mockups, prototypes, and other assets Assists in conducting usability research and synthesizing findings into insights that drive design decisions Participates in agile ceremonies to support the software development lifecycle Facilitates design thinking exercises and workshops to understand user needs, gathers requirements from stakeholders, breaks down complex problems, and iteratively design solutions Documents design standards and contributes to design systems to update design patterns Ensures designs meet section 508 compliance using the Web Content Accessibility Guidelines (WCAG) guidelines Orients, trains, and assists more junior level staff. Performs other duties as assigned User Experience Designer IVValidates design decisions early using low-fidelity deliverables like wireframes, flow maps, and information architecture diagrams Supports the handoff of design to development by creating high-fidelity mockups, prototypes, and other assets Assists in conducting usability research and synthesizing findings into insights that drive design decisions Leads design strategy for a project to ensure that user experience enhancements are appropriately prioritized within the product roadmap Facilitates design thinking exercises and workshops to understand user needs, gathers requirements from stakeholders, breaks down complex problems, and iteratively design solutions Participates in agile ceremonies to support the software development lifecycle and ensures appropriate level of work is assigned to the team Champions design standards, participates in design governance, and reviews designs produced by the team to ensure that they are easy to use and adhere to design system patterns Ensures designs meet section 508 compliance using the Web Content Accessibility Guidelines (WCAG) guidelines Mentors junior designers to help them grow their skills, solve problems, and work effectively within agile crews Performs other duties as assigned Qualifications Qualifications:User Experience Designer IIEducation and Experience:Bachelors degree in Web Design, Interactive Design, User Experience Design, Human Centered Design, Human-Computer Interaction, or other design and technology related fields. 3 years of experience as a User Experience Designer or equivalent experience designing experiences for web or mobile applications Technical Skills & Experience:Knowledge of design thinking methods such as wireframes, flow maps, information architecture, etc. Proficiency with iterative design working within a standardized design system to maintain consistency and brand identity Knowledge of the software design lifecycle and working with developers and other stakeholders in agile ceremonies and through software such as Jira, Sharepoint, Confluence, or other collaboration facilitation softwares Understanding of accessible design and WCAG guideline Strong facilitation skills Knowledge of human centered design principles and user experience design tools such as Figma or other modern design software tools Working knowledge of HTML/CSS/Javascript to support design to development handoff User Experience Designer IIIEducation and Experience:Bachelors degree in Web Design, Interactive Design, User Experience Design, Human Centered Design, Human-Computer Interaction, or other design and technology related fields. 5 years of experience as a User Experience Designer or equivalent experience taking on increasingly complex design challenges for web or mobile applications. Technical Skills & Experience:Strong knowledge of design thinking methods such as wireframes, flow maps, information architecture, etc. Strong proficiency with iterative design working within a standardized design system to maintain consistency and brand identity Strong knowledge of the software design lifecycle and working with developers and other stakeholders in agile ceremonies and through software such as Jira, Sharepoint, Confluence, or other collaboration facilitation softwares Understanding of accessible design and WCAG guidelines Analytical and critical thinking Strong facilitation skills Strong knowledge of human centered design principles and user experience design tools such as Figma or other modern design software tools Strong knowledge of HTML/CSS/Javascript for supporting design to development transition Good project management skills Ability to mentor more junior level staff User Experience Designer IVEducation and Experience:Bachelors degree in Web Design, Interactive Design, User Experience Design, Human Centered Design, Human-Computer Interaction, or other design and technology related fields. 7 years of experience as a User Experience Designer or equivalent experience taking on increasingly complex design challenges for web or mobile applications, which includes mentoring or supervising more junior level staff. Technical Skills & Experience:Comprehensive knowledge of design thinking methods such as wireframes, flow maps, information architecture, etc. Strong profiency with iterative design working within a standardized design system to maintain consistency and brand identity Strong knowledge of the software design lifecycle and working with developers and other stakeholders in agile ceremonies and through software such as Jira, Sharepoint, Confluence, or other collaboration facilitation softwares Understanding of accessible design and WCAG guidelines Strong knowledge of human centered design principles and user experience design tools such as Figma or other modern design software tools Strong knowledge of HTML/CSS/Javascript to facilitate the design to development handoff Strong project management and resource allocation Knowledge of design operations Ability to mentor and coach more junior level staff Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:A Great Place to Work:We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset. Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more. On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters. Discounts at many places in and around town, just for being a Medical Mutual team member. The opportunity to earn cash rewards for shopping with our customers. Business casual attire, including jeans. Excellent Benefits and Compensation:Employee bonus program. 401(k) with company match up to 4% and an additional company contribution. Health Savings Account with a company matching contribution. Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority. Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits. Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time. After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption. An Investment in You:Career development programs and classes. Mentoring and coaching to help you advance in your career. Tuition reimbursement up to $5,250 per year, the IRS maximum. Diverse, inclusive and welcoming culture with Business Resource Groups. About Medical Mutual:Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us. There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1. 2 million Ohioans. We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work. We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing. #LI-MM1 Primary Location: US-OH-BrooklynWork Locations: Brooklyn 100 American Road Brooklyn 44144Job: 7 - General StaffOrganization: IT DevelopmentSchedule: RegularShift: StandardEmployee Status: Individual ContributorJob Type: Full-time Job Level: Day JobJob Posting: Oct 3, 2025, 2:13:32 PM
    $61k-87k yearly est. Auto-Apply 4m ago
  • UX Designer

    Goosehead Insurance 3.7company rating

    User experience researcher job in Westlake, OH

    About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we're more than just a bit selective when it comes to hiring new team members. Job Summary We are looking for a User Experience Designer who has a proven track record designing world class digital product experience. We are looking for a UX Designer to ship intuitive, accessible, and measurable product experiences across our digital ecosystem. You will partner with product managers, engineers, data analysts, and subject matter experts to turn complex workflows into simple, high-confidence interfaces that our clients, agents, and internal teams love. Principal Duties and Responsibilities * Represent and champion the client and agent perspective in the design, creation, and delivery of desktop and mobile digital product initiatives * Develop wireframes/prototypes and optimize flows for consumer and agent-centric experiences, driving engagement and lead generation * Leverage analytics and conduct user research to identify pain points, inefficiencies, traffic loss, and other enhancement opportunities as you design future state digital product experiences * Help prevent erosion of the digital product experience through regular design quality reviews * Contribute to, enhance, and maintain UI component libraries for digital products * Work with UI designers to implement industry leading designs * Collaborate and maintain effective working relationships with Marketing, Product, Operations, Sales, IT and Development teams to create, build, and optimize client and agent experiences with our digital products * Keep up to date on competitor products and industry trends Experience and Education * Bachelor's Degree in User Experience, Experience, Digital Design, or related field * At least 3 years of relevant experience - preferably for an insurance, financial services firm, or an internet/e-commerce property (startup environments is a plus) Required Skills, Abilities, Soft Skill Factors * Expert knowledge of Adobe Creative Suite, XD, Figma and Microsoft Office and/or similar tools and other industry standard applications * Experienced and comfortable with agile methodology * Consumer-first and insights-driven strategic thinking * Examples or portfolio of driving improvements and optimization of UX, across consumer experiences online & mobile platforms * Ability to create working UI prototypes using Figma, Adobe XD, Zeplin, UXPin, or similar applications * Expert in effective user experiences. Understands the art and science of user and consumer experience * Demonstrated experience planning & facilitating moderated and unmoderated usability testing * The ability to deeply understand business processes and offer tangible design solutions * Passionate customer advocate * Hands on, self-starter mindset that can do the work * Skilled driving multiple workstreams and prioritizing efforts to achieve objectives with minimal direction. * Very results and continuous improvement driven * Expert communication and diplomacy skills necessary to guide, influence and convince cross-functional partners across the organization * High integrity and honest communication * Ability to build relationships and collaborate across the organization, serving as a resource to others, inclusive and respectful of others' expertise and perspectives. * Exceptional interpersonal communication skills including ability to present, simplify complex topics for senior management * Strong attention to detail and organization * Entrepreneurial spirit but knows how to share success with team and partners Equal Employment Opportunity Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability. To learn more about our job opportunities, apply here. We look forward to speaking with you!
    $61k-85k yearly est. Auto-Apply 19d ago
  • Longevity Experience Manager (Clinic Manager)

    Agentis Longevity

    User experience researcher job in Parma, OH

    Longevity Experience Manager We're Mantality Health, an Agentis Longevity Clinic Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments - advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you. Mantality Health is one of our premier men's health clinics across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping our patients live more powerful lives through hormone replacement therapy & additional medical services. We're Looking for You As the Longevity Experience Manager (Clinic Manager) at Agentis, you are the heartbeat of the clinic. You will be responsible for running day-to-day operations with a focus on maintaining a consistent, high-touch patient experience that reflects the Agentis brand. This role requires a proactive leader who is as comfortable solving logistical problems as they are in cultivating a service-first, patient-centered, & team-obsessed culture. Who You Are You embody Agentis & Mantality values and demonstrate key competencies that ensure both patient and team success. Our values are essential for how we hire, lead, collaborate, and succeed together every day. Our Longevity Experience Managers create a space for our patients to receive the care they need and show up with a driven & positive mindset rooted in our mission, vision, and values. Our Values Integrity in Practice: We uphold the highest standards by proactively seeking solutions to improve lives. By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our patients' needs. Mission for Excellence: Excellence is at the heart of everything we do, driving us to achieve peak performance. We are committed to continuously advancing health and wellness, always striving for the next level. Passion for Impact: We believe in taking an active role in one's own well-being to drive breakthroughs. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our patients. Accessibility: We make the transformative power of health accessible to patients nationwide, ensuring their needs are met as they take control of their well-being. By providing resources, guidance, affordability, and transparency, we empower patients to live longer and live well as they age. Clinical Quality: We focus on continuous improvement through innovation. We set the benchmark for Industry leading-quality, patient-centered care. Teamwork: By working together, we create comprehensive solutions that address the diverse needs of our patients, driving better outcomes and a stronger impact. What You'll Do Clinic Operations & Brand Representation Oversee all aspects of daily clinic operations including opening/closing procedures, staff management, and scheduling workflows. Ensure the environment reflects the Agentis standard - clean, efficient, and welcoming. Represent the Agentis brand with professionalism and integrity at every patient and staff touchpoint. Patient Experience & Culture Cultivate a positive, team-based culture within the clinic that prioritizes empathy, education, and efficiency. Work closely with the front desk and Patient Experience Specialist to ensure every patient interaction is seamless and supportive. Inventory & Administrative Oversight Manage ordering and tracking of medical supplies, retail inventory, and office necessities. Oversee front desk associates, setting expectations for performance, communication, and organization. Maintain accurate and up-to-date patient records in the clinic systems. Financial Operations Process patient payments and support billing workflows in coordination with the central billing team. Track and reconcile daily revenue, ensuring all financial processes are followed with precision. Performance & Outreach Work closely with the Provider to fill 75%+ of available appointment slots through local outreach, recall, and rescheduling. Monitor and report key operational and clinical KPIs including: Clinic Revenue Net Promoter Scores (NPS) for both Clinic and Providers Clinical Protocol Adherence at 95%+ consistency What You Have 2-4 years of experience managing operations in a healthcare, wellness, or retail setting. Strong leadership and organizational skills with the ability to juggle multiple priorities in a fast-paced environment. Familiarity with EMR, scheduling, CRM, and POS systems. Ability to manage a team with empathy, structure, and accountability. Passion for health, wellness, and helping others live longer, healthier lives. Measures of Success Patient Satisfaction Patient Retention & Growth Team Member Retention Clinic revenue growth YoY Cost & Supplies Management What We Offer Full-time position on-site in our premier clinics Healthcare & Financial Wellness Benefits Paid Time Off to recharge Ongoing training, mentorship, & growth opportunities Pay Range $70,000 - $80,000 Annual Base Salary + Bonus opportunity aligned with clinic, patient, & revenue targets Location: Parma, OH Check us Out Agentislongevity.com Mantalityhealth.com
    $70k-80k yearly Auto-Apply 43d ago
  • Vacancies R&D Team Leader III - Metal Coatings / Packaging

    Akzonobel Corporate

    User experience researcher job in Strongsville, OH

    About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** © 2024 Akzo Nobel N.V. All rights reserved. Job Purpose Manage lab activity as it relates to R&D, quality assurance, process development, performance testing, policy and procedures. Technically oversee initiatives in Packaging FCG coatings technologies. Oversee regulatory compliance monitoring with all State and Federal and International regulatory agencies. Develop and maintain standard operating procedures for R&D department. Key Responsibilities Interact with manufacturing to implement production processes. Maintain a clean and safe lab and test raft. Establish and maintain quality assurance test and inspection procedures. Perform analysis to support production, sales and research in a timely and reliable manner. Make appropriate recommendations, suggestions for improvement, or take appropriate corrective actions to ensure quality production and cost target attainment. Provide clear, accurate and concise verbal and written communication regarding any and all projects, lab results, R&D, and product testing. Organize and track, by documentation of field test, lab test and raft testing. Organizing and prioritizing Technical Task List as directed and provided by upper management. Develop and maintain accurate technical data sheets, MSDS sheets, technical bulletins, and application guidelines for new and existing products. Utilize various research methods find, develop, and test new and existing ingredients and qualify and maintain an approved vendor and raw material list. Organize and maintain production formulas accuracy in accordance with FDA guidelines, and ensure manufacturing processes. Driving engagement and managing talent development and succession planning. Execute projects of up to 5MY with minimal guidance of line manager every 6-12 months. Independently plan and run project trials with the project team. Other duties as assigned by management Lead and delegate the work (Complaints, Tasks LWR and projects) within the Packagning team, according to the prioritization set for the projects and the LWRS, with the technical Manager, and the technical leaders for the projects. All projects should be well defined with a clear product brief and delivery date Job Requirements • A degree within chemistry, preferably PhD or Master of Science. Relevant areas are Organic chemistry, Polymer chemistry, Physical chemistry, • 5 years of practical experience of product development or minimum of 8-10 ten years of industry experience. • The position requires good skills in English, and strong communication skills - ability to communicate within the R&D team and with stakeholders. o Can prepare presentations and reports for senior management across more than one function at an appropriate level of technical detail. o Can simplify and teach complex technical concepts to junior chemists. • Ability to work under pressure to meet customer or project deadlines. • Ability to deal with and work in environment with high level of ambiguity • Familiarity with necessary laboratory equipment. • Familiarity with regulatory agency requirements. • Knowledge of Packaging coatings, chemical properties, scientific principles, potential hazards and laboratory expertise. • Be a role model of safe work environment practices and ability to perform all laboratory activities in a safe and effective manner. • Strong relationship building skills and problem-solving skills. • Ability to supervise and manage others time to efficiently perform all required tasks. Rewards & Benefits Base salary range for this role is: $ 120,000 to $130,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future. Benefits beginning Day 1 401K retirement savings with 6% company match Annual bonus Medical insurance with HSA Dental, Vision, Life, AD&D benefits Generous vacation, personal and holiday pay Tuition Reimbursement Career growth opportunities Active Diversity and Inclusion Networks Competencies Accepting DirectionAccepting ResponsibilityAcquiring Information At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: #LI-SS1
    $120k-130k yearly 60d+ ago
  • Learning Experience Designer

    Cleveland Clinic 4.7company rating

    User experience researcher job in Beachwood, OH

    Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. Designed to be an immersive and collaborative experience, the Global Leadership and Learning Institute offers Cleveland Clinic the tools and the connections caregivers need to find success and develop their own career paths. As Learning Experience Designer, you will help create instructional content for all deliverables, working with SMEs to gather information and organize it into clear, engaging learning experiences suited to the audience's culture and expertise. The role involves planning, analyzing, and designing instructor-led and technology-enabled learning solutions to support strategic business goals and improve performance, engagement, and development. This position also collaborates with Learning Partners and Organizational Design Consultants to design activities, update materials, and identify new ways to engage learners. help facilitate this mission and bring other team members closer to achieving their potential at Cleveland Clinic. **A caregiver in this position works a hybrid schedule from 8:00 a.m. - 5:00 p.m.** **with 1-2 days at the Administrative Beachwood Campus.** A caregiver who excels in this role will: + Partner with Global Leadership & Learning Institute colleagues and stakeholders to design, deploy, measure, sustain and scale learning experiences aligned with business objectives. + Work with Learning Partners and other key stakeholders to refine the organizational capabilities and talent requirements necessary to achieve business outcomes and leverage information to develop and execute CC's strategies, programs and learning solutions. + Design and develop informal and formal learning experience solutions using a variety of methods. + Conduct a needs assessment to identify an appropriate learning approach. + Design a learning experience that integrates technology options and / or an integrated learning journey solution. + Influence all phases of a project, from initial discovery phase, rapid prototyping, evidence-based learning, and concept refinement to rigorous learner testing and production oversight. + Develop appropriate learning assets and instructional materials in a manner that is relevant, meaningful, engaging and effective for defined audiences. + Establish credibility as a learning experience designer and facilitator that creates a positive learning climate to encourage participation, collaboration and learner motivation. + Communicate leadership development program/service metrics that inform and support stakeholders and key members of the Global Leadership and Learning Institute team. Minimum qualifications for the ideal future caregiver include: + Bachelor's Degree in Educational Technology, Instructional Design, Educational Pedagogy, Neuroscience, Learning Design and / or related degree + Experience designing and developing blended learning including, Web-Based Training, Instructor-Led Training and virtual training + Experience working with multimedia and graphic design professionals during the course development process + Proficiency in working with numerous eLearning authoring tools + High proficiency in computer skills (including MS Office) and data analytics measuring impact + Three years of progressively responsible experience in Organizational Learning and Learning Experience Design in a large, global, complex and continuously changing corporate or healthcare environment performing as a Learning Experience Designer for formal instructor-led and hybrid eLearning modalities, including two years of experience developing educational/learning design for adult learners Preferred qualifications for the ideal future caregiver include: + Advanced certification as a Certified Professional in Talent Development (CPTD) + Master of Science in Educational Technology or eLearning + Graphic design experience **Physical Requirements:** + Requires frequent computer work, sitting, standing and walking. + Requires ability to travel to enterprise locations in Northeast Ohio; Florida, Canada, and globally to Abu Dubai, London, UK and/or other global locations. + Requires normal or corrected vision, hearing and speech. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment, as required. Keywords: learning, global leadership, learning institute, HR, human resources, instructional design, graphic design \#LI-KE1 keywords: learning experience, design, experience designer, instructional design **Pay Range** Minimum Annual Salary: $52,270.00 Maximum Annual Salary: $79,727.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
    $52.3k-79.7k yearly 5d ago
  • Bedford OH Giant Eagle Team Member

    Giant Eagle 4.2company rating

    User experience researcher job in Bedford, OH

    Giant Eagle and Market District are seeking enthusiastic, customer-focused Team Members who are passionate about food, people, and serving the communities we operate in. Every Team Member plays a vital role in bringing our core values to life and enhancing the shopping experience for our guests. We have opportunities across various departments including Bakery, Curbside, Customer Service, Deli and Cheese, Front End, Grocery, Meat and Seafood, Prepared Foods, Produce and Starbucks. Full-time. Part-time. Casual. Seasonal. Every team Member is important to us and contributes to our Guest experience by bringing our values to life. If you have a love for food, people, and community, join us and discover a place to build your future. Disclaimer: Applicant must reside in the same country as the primary location of role as outlined in this job posting. Job Description Experience Required: 0 to 6 months * Education Desired: No High School diploma required * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 16 years of age Job Responsibilities * Provide amazing customer service by greeting customers and ensuring that orders and requests are fulfilled to meet their expectations. * Greet customers in a friendly manner throughout the store. * Become familiar with products to answer questions and make suggestions. * Handle product and equipment in accordance to all safety guidelines to ensure a safe working and shopping environment. * Maintain cleanliness of department and work area. * Assist in other areas as assigned. Join our team and experience the benefits of being a part of Giant Eagle & Market District. Our Team Members enjoy a variety of benefits, including: * Competitive Wages * Weekly Pay * Paid Time Off * Health & Wellness Benefits * Career Advancement * Team Member Discounts Compensation Grade Clerks About Us At Giant Eagle Inc., we're more than just food, fuel and convenience. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
    $17k-24k yearly est. Auto-Apply 6d ago
  • Store Team Member - Full-Time - #894

    Sheetz, Inc. 4.2company rating

    User experience researcher job in Solon, OH

    Additional Job Info: Additional $1.50/hr. for working 10pm-6am Full-time Team Members are required to work 4 weekend days per month. Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a team member because thats what youre in for: a team culture where youll find your people and have each others backs. Your day-to-day will be busy, but super rewarding, because youre in the business of making customers smile! Working together with the team, youll engage customers with hospitality in all aspects of their Sheetz experience. With excellent communication skills and the ability to adapt to change, youll thrive in this position. And thats great newz, because this isnt just a job. It can become a career as you grow your skillset by engaging in many facets of the store through sales, food preparation & customer service. The sky is the limit for your potential to grow within Sheetz. Youll feel your value, every day because youll be receiving competitive benefits & perkz for days. We are proud to offer our employees competitive salaries and PTO, 100% paid maternity and paternity leave, food & drink discounts, up to $5250 a year in tuition reimbursement, employee bonuses and more! So, you in? Responsibilities: Welcome customers to our stores with top-tier customer service Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner Manage transactions at check-out, while keeping an eye on appropriate sales of restricted products Keep thingz clean in the store, kitchen, and dining areas Keep the goodz stocked throughout the store Qualifications: The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds. Must be 18 years of age or older Accommodations: Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations. RequiredPreferredJob Industries Other
    $20k-25k yearly est. 33d ago
  • Sr. Research Insights Manager

    Keybank 4.4company rating

    User experience researcher job in Cleveland, OH

    Mobile - In office 3 days a week; 127 Public Square CLE, OH or 4910 Tiedeman Brooklyn, OH The CX+EX Measurement & Insights team manages quantitative and qualitative marketing research for the enterprise, including research design, research execution, analysis, actionable insight synthesis, and presentation creation. The team partners with and presents learnings and recommendations at all levels of the organization, including the executive and the CEO. We are looking for a highly motivated and experienced market research professional with a proven background in delivering qualitative and quantitative primary market research and competitive intelligence for Consumer and B2B segments. This candidate will be a strategic partner for all business units across KeyBank, understanding priorities and uncovering opportunities where research can help inform strategies and improve experiences, ultimately driving better business performance. The Research & Insights Manager role will manage research projects end to end, from ideation to insights delivery. To be successful, the candidate must be intellectually curious, excel at uncovering insights across large data sets and multiple studies, and create concise and compelling presentations. The role requires strong skills in project management, communication, and relationship building across all organizational levels. The right candidate will be able to work on multiple, diverse projects simultaneously, prioritize to meet a variety of deadlines/deliverable types in a fast-paced and ambiguous environment. ESSENTIAL JOB FUNCTIONS Build relationships across the bank to stay in-tune with strategic priorities to uncover relevant research needs and then translate those needs into research projects Recommend, design and execute a wide range of qualitative and quantitative research projects, from planning through analysis, storytelling and presentation - adapting insights and/or positioning of findings to align to the audience that is consuming the information (doer vs. executive) Act as a player coach in managing a team of market research professionals, guiding them on all facets of a project intake to approach recommendation through execution and insights delivery Connect the dots across multiple study learnings to drive out a rich perspective on where improvement opportunities lie Advise leadership and employees across the organization about our clients' current perceptions and gaps in experiences Proactively recommend new and innovative ways to enhance reporting of research results & insights Frequently seek to deepen understanding of current events and trends within financial services and the research industry REQUIRED QUALIFICATIONS Bachelor's Degree in Behavioral Science, Economics, Social Sciences or other related discipline or equivalent experience. 12+ years of Market Research experience or similar role related to the specific responsibilities of this position Deep hands-on expertise of quantitative and qualitative research methods; able to recommend appropriate methodologies Highly fluent and up-to-date with the latest market research trends and approaches Able to interpret complex data from multiple sources and then cohesively organize and present information in support of findings Able to independently manage multiple projects simultaneously and meet deadlines in a fast-paced environment Goal-oriented self-starter with an intellectually curious mindset and a strong ability to think outside of the box and innovate Exceptional written, oral communication and presentation skills Extreme attention to details and strong problem-solving skills Proven efficiency in MS Excel and ability to create impactful and visual PowerPoints Experience with SPSS and/or Python are a required This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. This position is eligible to earn a base salary in the range of $125,000 to $135,000 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 12/26/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
    $125k-135k yearly Auto-Apply 60d+ ago
  • Experience Manager

    Ulta Beauty, Inc. 4.3company rating

    User experience researcher job in Sandusky, OH

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. * Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. * Support direct reports in developing and maintaining their clientele. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store. * Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. * Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy. * Adhere to and enforce Ulta Beauty's dress code. * Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. JOB QUALIFICATIONS Education * Bachelor's degree is preferred * Cosmetology license and/or a cosmetology management license where required by state law Experience * 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense * Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Attend corporate business meetings and conferences WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent standing, bending, reaching, and twisting during shift * Frequent lifting and/or moving up to 25 lbs. during shift * Continuous coordination and manipulation of objects during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. The pay range for this position is $25.00 - $32.20 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $25-32.2 hourly 4d ago
  • Team Member-Nights and Weekends Required!

    1156-Dave's Hot Chicken-Harvard Park

    User experience researcher job in Beachwood, OH

    Job Description The co-founder, Dave, a chef trained in Thomas Keller's Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends. Summary The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant including guest service, food prep, restaurant cleanliness and teamwork. Duties The Team Member will maintain a fast speed of service, resolve questions and concerns of guests, and follow all safety and security procedures. In addition, they: - Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities - Communicate to their immediate supervisor when additional training guidance and practice is needed - Understand how each job responsibility impacts guests, employees, and overall restaurant operations - Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions - Work together with their co-workers to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements - Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. - Ensure restaurant cleanliness daily by clearing tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms - Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy - Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy - Are performance-oriented and performance driven; understand performance expectations and are aware of performance results - Abide to the rules and direction given by the restaurant management team Job expectations The Team Member will work productively in a fast-paced environment in which they will be interacting with guests, work closely with other Team Members to complete tasks, and conduct other duties assigned by the restaurant management team. In addition, they: - Ensure that they abide by company policies and directives - Support the goals, decisions, and directives of the restaurant management team and is not insubordinate - Contributes to the restaurant's success by accomplishing the expected work during each shift consistently - Communicate effectively with team members and management to resolve any interpersonal issues as needed - Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities Requirements - Current student or high school diploma/GED preferred - Must be at least 16 years old - Flexibility to work nights, weekends, and holidays - Ability to stand for long periods of time and work in a fast-paced environment - Positive attitude while conducting any and all duties - Commitment to guest satisfaction - Effective communicator with co-workers and the restaurant management team Transportation & accessibility - Must have reliable transportation to work - Must have telephone or other reliable method of communicating with supervisor and co-workers Hours - Must be able and willing to work flexible hours including opening and closing shifts - This includes working weekends/nights & holidays whenever necessary Skills & Abilities - Excellent time management skills - Strong people/guest service skills - Ability to look at the restaurant operations from a guest's point of view - Ability to take initiative and solve problems - Able to stand for long periods of time - Able to bend and stoop - Able to work around heat - Able to work around others in close quarters - Able to lift 50-75 lbs. comfortably
    $19k-28k yearly est. 20d ago
  • Store Team Member (Cashier, Stocker, Animal Care)

    Pet Supplies Plus 4.3company rating

    User experience researcher job in Stow, OH

    Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all! Responsibilities/Qualifications As a Store Team Member at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will * stop to help a neighbor select the perfect toy for a terrier that likes to chew * review and compare the ingredient labels of several food brands for a concerned cat parent * fit a squirming dachshund with the perfect harness * educate a sixth grader on bird ownership * stock shelves and ring up neighbors' purchases * feed all the furry pets and make sure their cages are spiffy …all while engaging with our neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You're PAWsome! A Pet Supplies Plus Store Team Member will likely do it all, but may specialize in any of the following areas: Cashier * Processing neighbors' purchases with trustworthy accuracy and efficiency. * Providing Preferred Pet Club membership information to ensure neighbors don't miss any outstanding offers. Stocker * Safely unloading our delivery trucks using the proper equipment. * Stocking shelves to ensure Fido always gets his favorite chew toy and treats. * Carrying bags of kibble, cat litter, aquariums and other purchases out to neighbors' cars. Pet Care * Providing care for pets in our store, which may include cleaning habitats, feeding and handling the animals. * Answering neighbor's questions on animal care to help them find or maintain the perfect pet. The Store Team Member position can be physically demanding, requiring heavy lifting (40-65 lbs.) and standing for long periods of time. We support learning through our interactive Pet Degree pay-for-knowledge programs. PAWsome Store Team Member candidates will: * Support each other by acting as back-up when extra help is needed. * Be knowledgeable about animals and our products in order to provide outstanding neighborly service. * Be flexible to work evenings, weekends and holidays. * Candidates must pass a drug screening (in applicable states) and be 16 years or older. Why Us: * Employee Discounts * Flexible Schedules * Pay Increases & Pet Care Training Programs * Promotion From Within Culture * Medical, Dental & Vision Plans (Full-Time) * Health Savings & Flexible Spending Accounts (Full-Time) About Company Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 750 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.Pet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine's 2024 Franchise 500 list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit ************************ EOE STATEMENT We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. Min Max
    $16k-22k yearly est. Auto-Apply 11d ago
  • Oil Change Team Member - Shop#139 - 33300 Aurora Road

    Driven Brands 4.2company rating

    User experience researcher job in Solon, OH

    Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil. We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions! JOB DESCRIPTION: Oil Change Team Member Are you a people person? Self-Motivated? Do you love working with cars? If so, here is good news for you! Take 5 Oil Change is offering an opportunity to showcase your skills and join our growing team of full-time crew members and lube techs! No experience required! We will train you how to be a lube technician who can change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services. All you need to do is be willing to learn, work hard, and bring a positive attitude to the shop! Up to $15/hr with base pay and commissions! Some of our most successful lube technicians are those that joined the team with no experience at all, but many others were once servers, restaurant workers, mechanics, retail employees, landscapers, and other skilled trade workers! Move up fast! Over 90% of our Shop Managers started as lube techs. We provide PAID TRAINING to help our team members advance through the company and become Take 5 leaders who earn salaries and bonuses! What our crew members love about Take 5: * Full-time & flexible schedules are available * Earn competitive base pay rates & weekly bonuses * SAME DAY PAY available through my FlexPay * FREE oil changes! * Full-time employees get PAID TIME OFF * Health, Vision, & Dental Insurance As a Take 5 crew member, your job will be to: * Drain motor oil, change oil filter * Wash windshield and adjust tire pressure * Inspect and top off fluids * Perform coolant exchanges * Restock and maintain inventory levels on the floor * Maintain cleanliness of work environment * Provide excellent customer service All our crew members need to meet the following requirements: * Must be able to lift to fifty (50) pounds * Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars * Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning * Must be willing to work in hot/cold weather conditions if necessary * Must have reliable transportation to and from the shop #LI-DNI #DBHVOL Position Location: Ohio Compensation Range: $10.70 - $13.90 Compensation Frequency: Hourly Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: ************************************ Get early access to 50% of your earned wages at any time through our my FlexPay program.
    $10.7-13.9 hourly Auto-Apply 60d+ ago
  • Team Member Positions | Taco Bell Cleveland

    Taco Bell 4.2company rating

    User experience researcher job in Cleveland, OH

    Back in '62 in Southern California, our courageous Taco Godfather, Glen Bell, revolutionised food you could hold in your hands, and in your heart, with the introduction of the crunchy taco. Since then we've continued to be trailblazers inspiring more than 2 billion customers to Live Más each year at over 7,000 restaurants worldwide. Today, Taco Bell is the largest Mexican-inspired restaurant chain across the globe… and now we are so excited to be down under, bringing tacos, burritos, and crunchwraps to the people of Australia! At Taco Bell, we are on the hunt for day time Team Members who share our passion to create memorable customer experiences, through exceptional customer service and the creation of delicious food. We offer plenty of opportunities for career progression, and we will support your growth and development by teaching you skills that will last a lifetime! By being a part of our team, you will… Bring a happy, energetic and enthusiastic attitude! Have loads of fun! (spontaneous dancing is encouraged) Embrace working in a team environment Create products that are delicious, craveable, and #instaworthy Ensure our customers leave with a smile and RING OUR BELL! All our Team Member shifts offer flexibility to fit around your personal commitments and lifestyle! Taco Bell is committed to creating a diverse and inclusive environment where everyone feels they belong. We are proud to be an equal opportunity employer, and as such, all applicants will receive equal consideration for employment for which they qualify. Start your career today! Join the Taco Bell family and APPLY NOW! Taco Bell Australia is part of Collins Foods Limited (CFL), an ASX listed company and is one of the most successful food retail companies in the world. CFL launched the iconic Taco Bell Australia brand in Annerley, Queensland in 2017 with one goal in mind, to Feed People's Lives with Más!
    $17k-22k yearly est. 60d+ ago
  • 2nd Shift Team Member

    Circle K Stores 4.3company rating

    User experience researcher job in Montrose-Ghent, OH

    Store 4705613: 791 N Cleveland Massillon Rd, Ghent, Ohio 44333Shift AvailabilityFlexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $18k-23k yearly est. Auto-Apply 60d+ ago
  • KFC Team Member G135869- Highland Rd [OH]

    KFC 4.2company rating

    User experience researcher job in Macedonia, OH

    Getting Started * Job you are applying for: KFC Team Member at the following location(s): G135869- Highland Rd [OH] - Macedonia, OH Resume Application View Job Description - KFC Team Member Description: Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Team Members! If you have a hunger for success and a passion for serving up finger-lickin' good food, we want YOU on our team. What's in it for you: * Paid Training * Free shift meal and an employee discount at our KFC restaurants. * Medical, Dental, Vision benefits and accrued paid time off (PTO) * Earn your GED for free, college scholarships and free online tuition. * Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares. * Career growth opportunities utilizing our training programs and coaching to learn and develop your skills. Requirements: What you bring to the table: * Experience is not required bonus points if you have experience with customer service, cashier, cooking, food handling, basic math, drive-thru, safety standards, and fast-food restaurants. * Must be at least sixteen (16) years old. * Availability to work a flexible schedule, including evenings, weekends, and holidays. * Ability to lift, carry, stack, push or pull heavy objects. Stand and walk constantly for entire shifts. Maneuver through compact spaces safely and operate restaurant equipment. What KBP brings to the table: KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture. * Grown to over 1,000 restaurants in 20 years. * Opportunities in 32 states * Over 50% of store leadership has been promoted internally in the last year. If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth - personally, professionally, and financially - then a career with KBP Brands IS the right fit for you. Additional Info: Team Member Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows: * Salary range: $8.00 to $18.00 per hour for all other geographic areas not listed below * State of Maryland: $15.00 to $16.00 per hour * State of New York: $15.50 to $16.00 per hour * New York City: $16.50 to $17.00 per hour * Cincinnati, OH: $10.45 to $15.00 per hour * Toledo, OH: $11.00 to $14.00 per hour Open Alert Close Disability Accommodation for Applicants KBP Foods is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ************************ or **************. This email address is reserved for individuals who require an accommodation due to a disability only. The KBP Foods representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.
    $16.5-17 hourly 8d ago
  • Longevity Experience Manager (Clinic Manager)

    Agentis Longevity

    User experience researcher job in Cleveland, OH

    Job Description Longevity Experience Manager We're Mantality Health, an Agentis Longevity Clinic Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments - advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you. Mantality Health is one of our premier men's health clinics across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping our patients live more powerful lives through hormone replacement therapy & additional medical services. We're Looking for You As the Longevity Experience Manager (Clinic Manager) at Agentis, you are the heartbeat of the clinic. You will be responsible for running day-to-day operations with a focus on maintaining a consistent, high-touch patient experience that reflects the Agentis brand. This role requires a proactive leader who is as comfortable solving logistical problems as they are in cultivating a service-first, patient-centered, & team-obsessed culture. Who You Are You embody Agentis & Mantality values and demonstrate key competencies that ensure both patient and team success. Our values are essential for how we hire, lead, collaborate, and succeed together every day. Our Longevity Experience Managers create a space for our patients to receive the care they need and show up with a driven & positive mindset rooted in our mission, vision, and values. Our Values Integrity in Practice: We uphold the highest standards by proactively seeking solutions to improve lives. By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our patients' needs. Mission for Excellence: Excellence is at the heart of everything we do, driving us to achieve peak performance. We are committed to continuously advancing health and wellness, always striving for the next level. Passion for Impact: We believe in taking an active role in one's own well-being to drive breakthroughs. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our patients. Accessibility: We make the transformative power of health accessible to patients nationwide, ensuring their needs are met as they take control of their well-being. By providing resources, guidance, affordability, and transparency, we empower patients to live longer and live well as they age. Clinical Quality: We focus on continuous improvement through innovation. We set the benchmark for Industry leading-quality, patient-centered care. Teamwork: By working together, we create comprehensive solutions that address the diverse needs of our patients, driving better outcomes and a stronger impact. What You'll Do Clinic Operations & Brand Representation Oversee all aspects of daily clinic operations including opening/closing procedures, staff management, and scheduling workflows. Ensure the environment reflects the Agentis standard - clean, efficient, and welcoming. Represent the Agentis brand with professionalism and integrity at every patient and staff touchpoint. Patient Experience & Culture Cultivate a positive, team-based culture within the clinic that prioritizes empathy, education, and efficiency. Work closely with the front desk and Patient Experience Specialist to ensure every patient interaction is seamless and supportive. Inventory & Administrative Oversight Manage ordering and tracking of medical supplies, retail inventory, and office necessities. Oversee front desk associates, setting expectations for performance, communication, and organization. Maintain accurate and up-to-date patient records in the clinic systems. Financial Operations Process patient payments and support billing workflows in coordination with the central billing team. Track and reconcile daily revenue, ensuring all financial processes are followed with precision. Performance & Outreach Work closely with the Provider to fill 75%+ of available appointment slots through local outreach, recall, and rescheduling. Monitor and report key operational and clinical KPIs including: Clinic Revenue Net Promoter Scores (NPS) for both Clinic and Providers Clinical Protocol Adherence at 95%+ consistency What You Have 2-4 years of experience managing operations in a healthcare, wellness, or retail setting. Strong leadership and organizational skills with the ability to juggle multiple priorities in a fast-paced environment. Familiarity with EMR, scheduling, CRM, and POS systems. Ability to manage a team with empathy, structure, and accountability. Passion for health, wellness, and helping others live longer, healthier lives. Measures of Success Patient Satisfaction Patient Retention & Growth Team Member Retention Clinic revenue growth YoY Cost & Supplies Management What We Offer Full-time position on-site in our premier clinics Healthcare & Financial Wellness Benefits Paid Time Off to recharge Ongoing training, mentorship, & growth opportunities Pay Range $70,000 - $80,000 Annual Base Salary + Bonus opportunity aligned with clinic, patient, & revenue targets Location: Parma, OH Check us Out Agentislongevity.com Mantalityhealth.com Powered by JazzHR NUsaKYJcWQ
    $70k-80k yearly 15d ago

Learn more about user experience researcher jobs

How much does a user experience researcher earn in Lorain, OH?

The average user experience researcher in Lorain, OH earns between $56,000 and $103,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.

Average user experience researcher salary in Lorain, OH

$76,000
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