User experience researcher jobs in Spring Valley, NV - 682 jobs

A leading technology company in Mountain View is seeking a Quantitative User Experience Researcher to create user-centric products through empirical research. You will design studies, analyze complex data, and collaborate with diverse teams to inform product strategies. The ideal candidate will have a Bachelor's degree and extensive experience in a technical research setting, particularly with human-computer interaction and ergonomic studies. This full-time role offers a competitive salary range of $178,000-$265,000 plus bonuses and benefits. #J-18808-Ljbffr

Full Time Onsite, Tustin, CA $120k-140k/yr DOE 100% Paid Benefits for You and Family! Health & Wellness Consumer Products We are a portfolio company behind category-leading health and wellness brands. Chances are you've already experienced our products, whether it's a air purifier in your living room or an air fryer helping you cook healthier meals at home. We're a fast-growing, design-driven organization with global reach and a strong track record of innovation. Our products have earned recognition from CES Innovation Awards, iF Design, IGA, and Red Dot, and we're continuing to invest in people who want to shape the future of consumer health and wellness through thoughtful, evidence-driven design. Why This Role Matters As a Senior UX Researcher, you'll play a pivotal role in shaping product strategy and user experience across multiple product lines. This is a highly visible role with the opportunity to influence what we build, why we build it, and how we measure success. You'll lead end-to-end research-from foundational discovery through iterative evaluation-while helping evolve our research practice into a scalable, durable capability. Partnering closely with Product, Design, Engineering, and Marketing, you'll ensure user insights meaningfully inform roadmaps, design decisions, and business outcomes. We're looking for a seasoned researcher who is equally comfortable uncovering deep human insights and translating them into clear, actionable guidance that drives impact. Portfolio required (case studies demonstrating research thinking, execution, and impact). What You'll Do Lead Strategic, End-to-End Research Own and execute foundational, generative, and evaluative research across multiple product lines. Apply mixed methods (qualitative and quantitative) to uncover user needs, motivations, behaviors, and pain points. Design research to address key product risks: value, usability, feasibility, and viability. Synthesize findings into compelling narratives and actionable insights that inform strategy, design decisions, and measurable outcomes. Balance deep discovery with lean, iterative testing to support agile product development and continuous learning. Build and Scale Research Operations Strengthen research infrastructure, including participant panels, consent workflows, and documentation practices. Develop reusable frameworks, templates, and toolkits to improve research efficiency and consistency. Evolve and maintain a research repository that enables knowledge sharing and long-term organizational learning. Establish standards for insight tagging, storage, and discoverability to reduce duplication and maximize research impact. Influence Through Collaboration Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics. Embed research insights into product strategy, prioritization, and roadmap planning. Communicate findings clearly and confidently to cross-functional partners and executive stakeholders. Advocate for user empathy and evidence-based decision-making across the organization. What You Bring Bachelor's or Master's degree in HCI, Psychology, Anthropology, or a related field. 5+ years of UX or product research experience, ideally in consumer technology, health, wellness, or connected devices. Demonstrated success leading end-to-end research from discovery through validation and post-launch evaluation. Strong command of mixed methods research (interviews, usability testing, surveys, diary studies, field research). Exceptional synthesis, storytelling, and stakeholder communication skills. Experience supporting beta programs and working within agile product teams. Nice to Have Experience with tools such as UserTesting, Dovetail, Figma, Quantilope, or similar research and repository platforms. Experience collaborating with international or distributed teams. Comfort with rapid experimentation and iterative testing. Background or strong interest in health, wellness, or behavioral science. Curious, adaptable, and self-directed; thrives in a fast-moving, growth-oriented environment.

A frontier AI startup in San Francisco is seeking an AI Research Lead to drive the development of diffusion models and 3D systems. The ideal candidate will have deep expertise in training these models, strong software engineering skills, and experience with frameworks like Unity or Unreal Engine. This role offers the unique opportunity to work at the cutting edge of AI technology with exceptional resources and a supportive work environment. #J-18808-Ljbffr

Employment Type Full time Department AI Perplexity is seeking an exceptional AI Research Tech Lead to drive our research strategy and lead the development of our in-house Online LLMs, the Sonar models. In this leadership role, you will set the macro research direction across different modalities, mentor a team of researchers, and take advantage of our rich query/answer dataset to continue scaling our Sonar model performance and deliver the SOTA Online LLM experience to our users. ResponsibilitiesResearch Leadership & Strategy Define and execute the macro research direction across multiple modalities, including post-training LLMs for agent trajectories and future mid-training initiatives Lead strategic research planning and roadmap development to advance Sonar model capabilities Drive innovation in supervised and reinforcement learning techniques for query answering Collaborate with leadership to align research priorities with product and business objectives Team Development & Mentorship Coach and mentor a team of AI research scientists and engineers, fostering their technical and professional growth Establish the long-term macro research direction across the team, including our direction across different modalities Lead hiring and onboarding of new research talent Create a collaborative environment that encourages knowledge sharing and innovation Technical Excellence Post-train SOTA LLMs on query answering using cutting-edge supervised and reinforcement learning techniques Own and optimize the full stack data, training, and evaluation pipelines required for LLM post-training Deliver Sonar models that provide SOTA query answering performance Drive research into agent trajectories and multi-modal capabilities Lead the technical roadmap for eventual mid-training investments Cross-Functional Collaboration Work closely with engineering teams to integrate Sonar models into our product Partner with product teams to understand user needs and translate them into research priorities Collaborate with data teams to leverage our unique query/answer dataset effectively Communicate research progress and findings to stakeholders across the organization QualificationsRequired Minimum of 5 years of experience working on relevant AI/ML projects with 3**+ years in a technical leadership role Proven track record of leading and mentoring technical and research teams A Computer Science graduate degree at a premier academic intitution Deep expertise with large-scale LLMs and Deep Learning systems Strong programming skills with versatility across multiple languages and frameworks Demonstrated ability to set technical vision and drive execution Experience with pre-training and post-training techniques (self-supervised learning along with SFT/DPO/GRPO/PPO) Self-starter with exceptional ownership mentality and ability to work in ambiguous environments Passion for solving challenging problems and pushing the boundaries of AI research Nice-to-have PhD in Machine Learning, Computer Science, or related areas Experience with agent-based AI systems and multi-modal model development Background in mid-training or pre-training of large language models Publications in top-tier AI/ML conferences Experience in fast-paced startup environments Track record of translating research into production systems Compensation & Benefits Our cash compensation range for this role is $370,000 - $460,000. Final offer amounts are determined by multiple factors, including experience and expertise, and may vary from the amounts listed above. Equity: In addition to the base salary, equity may be part of the total compensation package. Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan. #J-18808-Ljbffr

A leading AI research company in San Francisco is hiring for a position on their Audio team. The role involves developing and training advanced audio models, optimizing performance, and working collaboratively across teams. Ideal candidates will have strong expertise in JAX or PyTorch, a background in audio machine learning, and a passion for creating safe, reliable AI systems. The compensation ranges from $350,000 to $500,000, and the position offers flexible working hours and a supportive team environment. #J-18808-Ljbffr

A nonprofit research organization specializing in AI risks is seeking a Research Lead in Berkeley to manage and guide research efforts focusing on understanding AI model risks and developing impactful solutions. The ideal candidate has a strong background in leading research teams and can effectively collaborate to enhance METR's risk assessments. We offer a competitive salary and comprehensive benefits, as well as a culture centered on integrity and high-quality research. #J-18808-Ljbffr

Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and we know that when one of us wins, we all win. Principal User Experience Designer - AI Experiences Are you looking to be part of a world‑class enterprise design team dedicated to crafting incredible user experiences? Would you like to drive impactful work that helps millions of people see and enjoy more of the world? Are you passionate about solving hard problems and creating order out of uncertainty? Team Description We're a multidisciplinary design team shaping the future of travel through human‑centered, AI‑powered experiences. Our mission is to help travelers imagine, plan, book, and manage every part of their journey across Expedia Group's family of brands and platforms - with clarity, delight, and confidence. Business Impact This role drives measurable business impact by translating AI strategy into inspiring, customer‑centered experiences that increase engagement, conversion, and loyalty. Through visionary design and prototyping, it helps identify new revenue opportunities, streamline customer journeys, and improve operational efficiency. By defining the design standards for AI‑powered travel, this role advances both customer satisfaction and Expedia Group's competitive differentiation. In this role, you will: Translate strategic vision into high‑impact visual stories and prototypes that clarify, align, and accelerate the future of AI‑driven travel experiences across Expedia Group. Lead through making: use exceptional visual design and prototyping skills to rapidly explore, validate, and communicate ideas. Push the boundaries of AI and next‑generation interfaces, envisioning new paradigms for conversational, multimodal, and adaptive experiences. Design for agentic and mixed‑initiative interactions, crafting clear mental models and user feedback mechanisms for uncertain or probabilistic systems. Evolve Expedia's design system to support AI‑native patterns, adaptive layouts, and intelligent interaction logic. Integrate data‑informed design principles, ensuring that personalization, prediction, and automation are seamlessly expressed through the system. Create visual frameworks that promote accessibility, consistency, and trust across all surfaces and contexts. Evangelize the value of AI experience design within the organization-connecting creative ambition with practical outcomes. Foster a culture of open critique, inclusion, and curiosity where design excellence and learning coexist. Collaborate across disciplines to align on strategy, share insights, and collectively raise the quality bar for AI‑driven design. Champion the traveler's voice in every AI interaction, ensuring experiences remain transparent, empathetic, and empowering. Partner with research and data teams to understand behavioral patterns, context, and intent-translating insights into adaptive design strategies. Embed responsible AI design principles that prioritize fairness, explainability, and user trust. Exceptional visual and interaction design craft with fluency in prototyping tools and methods. Deep expertise in AI, conversational, and agentic experience design-including multimodal and adaptive paradigms. Strong foundation in data‑informed design, using metrics and behavioral signals to guide decisions. Proven ability to lead through influence, mentorship, and cross‑functional collaboration. Minimum qualifications 8+ years of relevant professional experience Bachelor's degree in Human‑Computer Interaction, User Experience Design, Cognitive Science, or related design or technical field; or equivalent related professional experience Demonstrated thought leadership and domain expertise in designing complex, AI‑driven systems and experiences. Mastery in visual design and prototyping and strong proficiency in UX design, system design, and motion design. Deep understanding of AI and conversational design tools and methods, including prototyping with LLMs, prompt engineering, data‑informed interaction design, and expert knowledge of modern design and prototyping platforms such as Figma. The total cash range for this position in Austin is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in New York is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $208,000.00 to $291,500.00. Employees in this role have the potential to increase their pay up to $333,000.00. The total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00. The total cash range for this position in San Jose is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Benefits We provide a full benefits package, including medical/dental/vision, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I‑9 to confirm work authorization. #J-18808-Ljbffr

Machine Learning Research Lead, Security & Policy Research Lab Ready to Apply? Join the team shaping the future of AI at Scale. As the leading data and evaluation partner for frontier AI companies, Scale plays an integral role in understanding the capabilities and safeguarding AI models and systems. Building on this expertise, Scale has launched a new team, the Scale AI Security and Policy Research Lab, to bridge the gap between AI researchers and global policymakers to make informed, scientific decisions about AI risks and capabilities. Scale is seeking a highly experienced, thoughtful, and mission-driven research lead to drive this team's research priorities to tackle the hardest problems in agent robustness, AI control protocols, and AI risk evaluations. Our research team will act as a central hub for generating the data and insights necessary to inform benchmarking and evaluations for AI models and systems, with a focus on how to utilize this research to inform secure, responsible, and innovative AI governance globally. We collaborate broadly across industry, the public sector, and academia and regularly publish our findings. SPRL's research team is shaping the next generation of safety science for frontier AI models and works at the leading edge of frontier risk evaluations, agent robustness, and AI controls. Some of our current research includes: Designing and building harnesses to test AI models and systems (including agents) for dangerous capabilities such as hacking or exploiting security vulnerabilities; Conducting uplift research studies related to potentially dangerous chemical, biological, nuclear, or radiological (CBRN) AI-enabled uplift; Developing AI‑assisted evaluation pipelines, where models help critique, grade, and explain outputs related to frontier risk (e.g. RLAIF, model‑judging‑model); Collaborating with policymakers, engineers, and other researchers to establish standards and benchmarks for AI monitoring and escalation. You will: Lead a team of research scientists and engineers on foundational AI safety and security work in evaluation and robustness. Drive research initiatives on frameworks and benchmarks for frontier AI models, spanning reasoning, coding, multi‑modal, and agentic behaviors. Design and advance scalable oversight methods, leveraging model‑assisted evaluation, rubric‑guided judgments, and recursive oversight. Collaborate with leading research labs across industry and academia. Publish research at top‑tier venues and contribute to open‑source benchmarking initiatives. Remain deeply engaged with the research community, both understanding trends and setting them. Ideally you'd have: Track record of impactful research in machine learning, especially in generative AI, evaluation, or oversight. Significant experience leading ML research in academia or industry. Strong written and verbal communication skills for cross‑functional collaboration. Experience building and mentoring teams of research scientists and engineers. Publications at major ML/AI conferences (e.g. NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR) and/or journals. Our research interviews are crafted to assess candidates' skills in practical ML prototyping and debugging, their grasp of research concepts, and their alignment with our organizational culture. We do not ask LeetCode‑style questions. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job‑related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity‑based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full‑time position in the locations of San Francisco, New York, Seattle is: $239,400 - $299,250 USD PLEASE NOTE: Our policy requires a 90‑day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high‑quality data and full‑stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal‑opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information. #J-18808-Ljbffr

AI has changed software development. Security hasn't caught up - until now. Corridor is changing the game of product security, giving developers the ability to secure their AI coding. Our team works at the intersection of AI and cybersecurity. Collectively, we've led security at some of the world's largest companies, driven cybersecurity policy efforts in the US government, and worked on open models in government and academia. We're hiring an AI Research Lead to own and drive Corridor's AI direction. This is a technical leadership role: you'll set our AI agenda, collaborate and build the team, publish work that advances the field, and ship tools and systems that power our core product. You'll help build out the best team in the world at the intersection between AI and cybersecurity. What You'll Do Lead Corridor's AI research efforts in code understanding, vulnerability detection, and agentic security systems Publish research that establishes Corridor as a leader at the intersection of AI and security Build and ship production AI systems - from development to deployment Define the technical roadmap for our AI capabilities Recruit and mentor a world-class AI research team Collaborate and initiate partnerships with top AI researchers and frontier labs Collaborate with AI advisors and partners. Some of our angels include Russell Kaplan (Cognition), Thomas Wolf (Hugging Face), Jonathan Frankle (Databricks), Mike Krieger (Anthropic). What We're Looking For Research track record: You've published research in ML/AI in fields relative to Corridor's work (NeurIPS, ICML, ICLR, security venues, or equivalent) Applied experience: You've shipped AI systems to production. You will be writing code! Relevant domain expertise: You have experience in code generation, program analysis, or cybersecurity Self-directed: You can identify high-impact problems and execute without heavy oversight Leadership: You're excited to build and lead a team and have experience doing so Nice to Have Experience with LLM-powered code generation or multi-agent systems Open source contributions or public technical writing Experience with RL environments, fine-tuning, or model evaluation pipelines About Us Co-founder and CEO Jack Cable is a top-ranked bug bounty hunter who previously led Secure by Design at CISA. Co-founder and CTO Ashwin Ramaswami built large-scale systems at Skiff, Caldera, and Nooks, and published research on AI and open foundation models at Stanford. CPO Alex Stamos is the former CISO of Facebook, Yahoo, and SentinelOne and a current lecturer at Stanford University. Check out some of our existing blog posts on AI: The State of Secure Coding Benchmarks: BaxBench The State of Secure Coding Benchmarks: SecCodeBench #J-18808-Ljbffr

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Principal User Experience Designer - AI Experiences Are you looking to be part of a world‑class enterprise design team dedicated to crafting incredible user experiences? Would you like to drive impactful work that helps millions of people see and enjoy more of the world? Are you passionate about solving hard problems and creating order out of uncertainty? At Expedia Group, our mission is to power global travel for everyone, everywhere. Within the Expedia Group, the Experience Design organization (XD) is our global, cross‑disciplinary team uniting user experience design, content design, and research to enable innovative, relevant, and cohesive experiences that serve the needs of all our travelers, partners, and agents. We're looking for a motivated Principal Designer - AI Experiences to help us envision and deliver delightful customer experiences. We work on a global scale for multiple brands, across devices and platforms, in a diverse and collaborative environment. Team Description We're a multidisciplinary design team shaping the future of travel through human‑centered, AI‑powered experiences. Our mission is to help travelers imagine, plan, book, and manage every part of their journey across Expedia Group's family of brands and platforms - with clarity, delight, and confidence. Business Impact This role drives measurable business impact by translating AI strategy into inspiring, customer‑centered experiences that increase engagement, conversion, and loyalty. Through visionary design and prototyping, it helps identify new revenue opportunities, streamline customer journeys, and improve operational efficiency. By defining the design standards for AI‑powered travel, this role advances both customer satisfaction and Expedia Group's competitive differentiation. In this role, you will: Translate strategic vision into high‑impact visual stories and prototypes that clarify, align, and accelerate the future of AI‑driven travel experiences across Expedia Group. Lead through making: use exceptional visual design and prototyping skills to rapidly explore, validate, and communicate ideas. Push the boundaries of AI and next‑generation interfaces, envisioning new paradigms for conversational, multimodal, and adaptive experiences. Design for agentic and mixed‑initiative interactions, crafting clear mental models and user feedback mechanisms for uncertain or probabilistic systems. Evolve Expedia's design system to support AI‑native patterns, adaptive layouts, and intelligent interaction logic. Integrate data‑informed design principles, ensuring that personalization, prediction, and automation are seamlessly expressed through the system. Create visual frameworks that promote accessibility, consistency, and trust across all surfaces and contexts. Evangelize the value of AI experience design within the organization-connecting creative ambition with practical outcomes. Foster a culture of open critique, inclusion, and curiosity where design excellence and learning coexist. Collaborate across disciplines to align on strategy, share insights, and collectively raise the quality bar for AI‑driven design. Champion the traveler's voice in every AI interaction, ensuring experiences remain transparent, empathetic, and empowering. Partner with research and data teams to understand behavioral patterns, context, and intent-translating insights into adaptive design strategies. Embed responsible AI design principles that prioritize fairness, explainability, and user trust. Exceptional visual and interaction design craft with fluency in prototyping tools and methods. Deep expertise in AI, conversational, and agentic experience design-including multimodal and adaptive paradigms. Strong foundation in data‑informed design, using metrics and behavioral signals to guide decisions. Proven ability to lead through influence, mentorship, and cross‑functional collaboration. Minimum Qualifications 8+ years of relevant professional experience Bachelor's degree in Human‑Computer Interaction, User Experience Design, Cognitive Science, or related design or technical field; or equivalent related professional experience Demonstrated thought leadership and domain expertise in designing complex, AI‑driven systems and experiences. Mastery in Visual Design and Prototyping-and strong proficiency in others including UX Design, System Design, and Motion Design. Deep understanding of AI and conversational design tools and methods, including prototyping with LLMs, prompt engineering, data‑informed interaction design, and expert knowledge of modern design and prototyping platforms including but not limited to Figma. The total cash range for this position in Austin is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in New York is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $208,000.00 to $291,500.00. Employees in this role have the potential to increase their pay up to $333,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation Requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award‑winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group™ Media Solutions, Expedia Local Expert , CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain ********************. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I‑9 to confirm work authorization. #J-18808-Ljbffr

Background Avasant is a Los Angeles, California-based top management consulting, advisory and analyst firm providing strategic sourcing, IT and business transformation, and global strategy services to the global Fortune 1000. Since 2006, we have negotiated over $250B in deals and operate in over 50 countries. The firm has been recognized as "World's Best Outsourcing Advisor" by the International Association of Outsourcing Professionals (IAOP) for fourteen consecutive years. In 2020, we were also recognized as one of the top five industry analyst firms by the Institute of Industry Analyst Relations (IIAR). Learn more at ******************** Avasant Research is an industry-leading voice and regularly publishes syndicated research reports and market points of view to help end‑user organizations, technology services providers, and product vendors understand the rapidly changing technology and business landscape and make data‑driven, informed decisions. Our industry analysts are regularly quoted in the media, including global publications. Our research is subscribed to and read by thousands of executives across end‑user organizations, PE/investment companies, consulting firms, service providers, and product vendors. To see our portfolio of published research and to know more, please visit here. Role As a Research Leader within Avasant Research, you will manage a multi‑themed technology data and research program while also developing into an industry‑acknowledged analyst. Key Roles and Responsibilities Represent the firm and share point of view around digital technologies (blockchain, intelligent automation, artificial intelligence, internet of things, cloud, etc.) and their applications in various industries (healthcare, life sciences, education, manufacturing, etc.) in external conferences, boardroom presentations, industry events, media, and public videos. Engage with senior leadership teams and CXOs of Global 2000 enterprises, service providers, tech product and platform companies in the digital technologies space to advise them around future roadmaps and strategies. Own the development and delivery of an annual research agenda comprising multiple research products (in‑depth market reports, white papers, point‑of‑view notes, webinars, custom reports, etc.). While this includes leading a rapidly growing industry analyst team, the role also includes significant writing to be done directly by the candidate. Conduct in‑depth research by directly participating in briefings and in‑person discussions with practice and business leaders (including CXOs) at service providers, tech products, and platform companies. Establish innovative research processes, methodologies, and frameworks for structuring and analyzing the data to develop impactful insights at a quality that is repeatable and continually improved. Deliver exceptional project management while leading a lean and diversified team, contributing to the overall strategic direction of the research practice. Engage with the industry ecosystem comprising technology buyers, service providers, technology firms, research consumers, and others directly. Design surveys to provide data behind the firm's publications. Critically review and provide feedback on reports written by other analysts and contributors. Support the sales team by responding to inquiries from current and potential customers. Represent the company in responding to press inquiries, for attribution. Build relationships with subject matter experts to aid in the development of new research coverage. Requirements MBA or equivalent from Tier 1 institutes. 8-16 years of experience in research, strategy, or consulting domains. Candidates with significant experience with Big 4 or other strategy consulting firms. Previous work with leading tech industry analyst firms will be an advantage. Significant exposure and interest in emerging technologies, with an inherent curiosity to analyze how they will impact the world. Familiarity with business IT topics such as enterprise software, application development, business intelligence, cloud computing, security, data management, or networking. Strong aspiration to be known as an independent and respected industry voice in the technology space. Excellent interpersonal, communication and presentation skills - both written and verbal (English). Experience in writing to publication deadlines. Experience in survey design and best practices for ensuring quality of response data. Strong analytical and reasoning skills. Strong sense of ownership and adherence to quality and timelines. Exceptional quantitative and data interpretation skills. What Avasant Offers Entrepreneurial environment, with the ability to lead and drive new initiatives to further personal and organizational goals. International exposure and a chance to work with global clients, including some of the largest multinationals. Training and mentoring on the latest business and sector practices based on market requirements. Opportunity to work with and learn from an international team of industry specialists. Focused programs for career development, including funding of industry certifications and skill development programs. Dynamic and multicultural work environment. #J-18808-Ljbffr

Join a Team of Experts Our distributed workforce hails from Google, Apple, Microsoft, Mozilla, Time Warner Cable, Xerox PARC, the Free Software Foundation, Deluxe Financial Services, Uber, the IETF, and the World Wide Web Consortium, among other famed organizations - and beyond that, we work closely with some of the smartest brains in Web3, like the teams at Cosmos, Zcash, and MetaMask, just to name a few. Check out the Agoric Team page for more background. Get from Web2 to Web3 Whether you're a blockchain diehard or looking to make the transition to a truly decentralized internet, Agoric is a great place to not just learn about Web3 but to help make it happen. Many of our employees have transitioned from Web2 roles in back end, front end, biz dev, marketing, operations, and other essential parts of our work. Diversity Statement We think a workplace that is diverse - intellectually, culturally, experientially - is the most likely to succeed. We hire the best and pay accordingly. Matching 401(k) We double the first 3% of your salary deferral. About Agoric Agoric is launching a new product (Ymax) that leverages our cutting-edge orchestration technology to deliver an intelligent DeFi command center that lets users create and manage positions across multiple pools, protocols, and networks with a single signature. We're also diving deep into LLM-powered AI to surface the best optimizations for users to achieve great returns. Role Overview We're seeking an experienced Product Designer with expertise in Web3 and DeFi products to collaborate closely with our product, engineering, and marketing teams. You'll bring strong user-centered design practices to shape the first versions of Ymax, run independent usability testing, and iteratively refine seamless DeFi user experiences at Agoric. Key Responsibilities Collaborate with product, engineering, and marketing to design end-to-end user flows. Lead usability testing sessions and synthesize findings into actionable improvements. Translate complex DeFi opportunities into clear, approachable interactions for end-users. Design intuitive workflows for executing DeFi strategies involving multiple networks and protocols through a single signature, enabled by Agoric's orchestration technology. Partner with the team to create AI-driven user experiences that surface intelligent optimizations for users. Work independently to propose and validate design solutions. Requirements 5+ years of experience in UX design with 2+ years in crypto/Web3. DeFi-specific experience is a strong plus. Strong understanding of crypto wallet flows, smart contracts, and decentralized protocols. Experience independently planning and running usability testing. Excellent collaboration skills across product, engineering, and marketing teams. Available to work US-based hours (ET or PT) in a remote-first team environment. Agoric is committed to diversity in its workforce and is proud to be an equal opportunity employer. Agoric does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. #J-18808-Ljbffr

A leading cryptocurrency solutions company based in San Francisco is seeking a Strategic Brand Designer. In this role, you'll design brand experiences across various platforms, ensuring cohesion and clarity. The ideal candidate will have over 4 years of experience in brand design, excellent skills in Figma and Adobe Creative Suite, and a portfolio demonstrating their design range. This position offers an annual salary range of $116,000 - $135,000, along with competitive benefits including healthcare and generous vacation policy. #J-18808-Ljbffr

A leading research university in San Diego seeks a Deputy Chief Research Officer to provide strategic leadership in enhancing its research initiatives. The role involves overseeing research operations, supporting faculty and student research, and collaborating with diverse stakeholders. An ideal candidate will possess strong leadership skills, a deep understanding of research administration, and a track record of enhancing university research capabilities. The position offers a competitive salary package and comprehensive benefits. #J-18808-Ljbffr

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit *************** Senior UX / User Experience Researcher Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. What we're looking for The Merchant Experience team is building a research practice within Shift4 Labs™ a customer-led product incubator purpose-built to design products that propel our Merchants forward. We are looking for an experienced, human-centered User Experience Researcher to support current product initiatives and establish the foundations of the Shift4 Labs design research practice. Our initial phase will be focused on establishing a nimble usability evaluation processes and formalizing our customer insights. Ultimately, we hope to grow the research practice within Shift4 Labs to incorporate more generative research activities. The ideal candidate for this role is a highly skilled product researcher with a deep understanding of the role customer research plays in creating best-in-class experiences with an equal mix of usability and desirability. The candidate should have a balanced view of the relationship between customer needs and business goals and be able to articulate clear and practical insights to internal stakeholders. This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL (preferred location) / Atlanta, GA / Center Valley, PA / Las Vegas, NV / Toronto, Canada Relocation assistance may be available. Responsibilities Plan and implement necessary research initiatives based on product roadmaps and organizational initiatives. Author and conduct various types of usability evaluations, including moderated, unmoderated, and prototype testing which may include experiments, t-tests, A/B tests, and other data analysis. Apply diverse research methods such as interviews, surveys, contextual inquiries, ethnography, and diary studies to address key questions. Facilitate workshops and collaborative sessions to assist customers in articulating business needs. Create process flows, wireframes, mockups and functional prototypes to effectively communicate design strategies and detailed interaction behaviors. Synthesize findings into clear, actionable insights and influence key stakeholders through storytelling and evidence-based recommendations. Help build product metrics measurement programs, platforms and reporting mechanisms to scale growing organizational needs. Develop and maintain a repository of research findings and standard methodologies to promote organizational learning and drive continuous improvements. Qualifications 7+ years hands-on of experience in UX research with a focus on usability testing and mixed-method studies. Excellence in evaluative research (e.g., usability testing, prototype validation, A/B testing). Excellent written communication, presentation, and interpersonal skills in English; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization. Focused interest in growing into the generative research insights arena of UX. Ability to independently drive multiple concurrent projects in an agile environment. Experience in complex B2B SaaS or enterprise platforms with multiple personas. A robust portfolio showcasing prior research projects with both desktop + mobile research outcomes. Preferred Skills (Additional skills that are a plus to have): Working knowledge of Figma. #LI-BN1 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

User experience is a strategic part of our business and product decisions. Our designers take part in strategic planning, lead their own projects, and have the opportunity to shape their own path. We aim for Caesars Sportsbook and Casino to be the easiest and most exciting place to wager. We are looking for a candidate who likes to be challenged and has the experience to solve complex problems while making beautiful and easy-to-use applications. You will be part of a growing and successful design team working in unity to create seamless journeys. You will also work with stakeholders product managers and developers in our agile process to execute high-impact projects. Caesars Entertainment operates over 50 land-based casinos and multiple mobile sports betting and casino applications. Marking a major milestone in American sports history, we opened the first-ever sports betting venue within a professional United States sports facility, the Caesars Sportsbook at the Capital One Arena in Washington D.C. Partnerships like this are positioning our business to skyrocket as sports betting continues to expand across the country and our customers get a taste of the action. On the Technology side, we've built an entire sports betting and iGaming platform from the ground up in less than 3 years. Through continuous improvement and data-informed product development, we are adding features so that our customers have the best product experience in the market. Our Product Technology team comprises the brightest minds in Tech, and our culture of autonomy and decisiveness gives the team the freedom to deliver without constantly seeking permission to take action. We chart our own path and innovate as we create the next generation of products. We're looking for like-minded superstars who want to work with the best of the best and join the biggest name in sports betting and iGaming as we take over the U.S. market! This role will be hybrid, in the Jersey City office 3 times per week. What you will do: UX Design - You will collaborate with other like-minded designers. Work with user researchers product managers, and engineers to solve problems and design user experiences for our customers. UI Design - Craft beautiful designs and collaborate with our design system team to create and maintain an evolving shareable pattern library. Data Led - Use data and research to drive design decisions and measure there sucess. Prototyping - Be able to communicate your idea to stakeholders and customers User Testing - Have experience testing with customers using third party software. Communication - Have excellent communication and stakeholder management skills Deliver quality - Work with development and product to ensure quality designs are delivered to production. Iteration - Work closely with research and product to measure the performance of delivered solutions and iterate if necessary As well as working with a product team you will also be a critical part of our design team: Community - A strong community is a critical part of delivering high-quality products. We thrive on hiring very experienced designers to evolve our culture. We meet regularly to develop a strong design culture. Design system - Help to create, contribute, and maintain our design system. Collaborate - Collaborate with the design community to create and evolve processes. Lead by example, and be open to receiving and giving feedback in a large group. What You Will Need: 4+ years working in user experience delivering mobile-first applications Understanding of iOS native and web applications Figma design expert Experience using user-testing applications A passion for sports and casino Strong user experience process Actively seek and provide direct constructive feedback Be able to lead projects without support Very collaborative Experience working within agile team environments Highly motivated and work autonomously Inspire your teams and designers to be customer first. Capable of running design workshops with designers, engineers and product. What you will get in return: Flexible holiday allowance Opportunity to grow your career Exciting opportunity to work with talented designers Autonomy to shape the casino and sportsbook mobile applications for Caesars Dedicated time to learn and develop The salary range for this position is $120,000 - $140,000 USD, which is dependent on several factors including relevant experience, geography, business needs, and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses. This role includes paid Personal Time Off and paid company holidays.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . We're looking for a passionate **UX Designer** to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. **What You'll Do** + Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. + Translate complex business requirements and data insights into simple, engaging user experiences. + Use A/B and multivariate testing to validate design hypotheses and inform decision-making. + Collaborate with product and analytics teams to design experiments and interpret results. + Apply strong interaction and visual design skills while adhering to brand guidelines. + Advocate for the user while balancing business goals and technical constraints. + Contribute to our design system and help elevate design quality across the organization. **What We're Looking For** + 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. + Expertise in **Figma (or similar design tools)** and comfort working with design systems. + Proven experience leveraging **data analytics, experimentation (A/B and multivariate testing)** to drive design decisions. + Strong understanding of user-centered design principles and usability best practices. + Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. + Experience with iterative product development and agile workflows. + Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $97,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

At Prism Medical Products, we're not just offering jobs-we're building careers! As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the frontlines of patient care, operations, or support services, you'll play a vital role in delivering the innovative and patient-centered solutions that define Prism CARE Solutions. We're searching for motivated individuals to elevate our expertise, support our mission, and help deliver outstanding results. Join us to thrive in a fast-paced, collaborative environment that values growth, compliance, and delivering an exceptional client experience. If you're ready for a fulfilling, long-term career that makes a real difference, we'd love to hear from you! Prism CARES for Our Employees! We don't just say it-we show it. Prism CARES represents our commitment to combining access, resources, and expertise to support our employees while they support our patients and providers. C - Cultivating growth and balance: We empower personal and professional development through comprehensive health benefits, generous paid time off, and a commitment to work-life harmony. A - Access to industry-leading benefits: From 401k matching and tuition assistance to company-paid holidays and employee engagement events, we offer the tools and perks you need to succeed. R - Resources for success: With tailored coaching, professional development programs, and training opportunities, we're committed to helping you achieve your goals. E - Expertise and support: You'll benefit from unmatched onboarding, advanced learning resources, and insights developed from real-world experience. Join Our Client Operations team at Prism! As a Prism Client Operations Associate, you'll play a pivotal role in delivering excellence while navigating the fast-paced, ever-evolving landscape of insurance verification. Your work will directly enhance the client experience and ensure patients and providers receive the exceptional care and support they deserve. A day in the life of a Client Operations Professional: Proficiently navigate current operations software; find and retrieve patient information within the system as it pertains to each patient/facility experience. Proficient use within Microsoft Outlook applications and how it's relative to our operations and ability to service our customers with high level client care. Be knowledgeable of wound care products we provide to our patients and informational resources available; categories, properties, coverage and monthly allowable. Knowledgeable of all types of required documentation indicating medical necessity. Ability to evaluate the patient file for issues or errors as well as verifying the order is a valid dispensing or detailed written order Effectively navigates via Online Portal or IVR for insurance coverage and understands limitations and delegates to the appropriate department for resolution. Accurately uploading an online or call-in eligibility form for each commercial beneficiary's order Know how to resource information as it pertains to your experience. Know Prism's scope of service and the geographic areas we operate within. Focus on the highest industry and regulatory standards with continuous evaluations and improvements to meet national health care organization standards Effectively communicate with clients to provide documentation to help streamline the ordering process Answer the phone quickly in a professional and courteous manner and direct calls to the appropriate parties, if necessary. Ability to deliver dynamic, solution based service to all patients and clinicians. Be a team member and assist others with duties as needed. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Ability to handle a variety of challenging situations in a professional and courteous manner. Adhere to all company policies and procedures regarding employment, safety and compliance and report any concerns of non-compliance in any area to your manager immediately. Perform other duties as requested by management. Responsibilities and tasks required to be #team PRISM: Communicate effectively via phone, email, or verbally to patients, clinicians, and other team members. Be a team member and assist others with duties as needed. Maintain a positive attitude that enhances the organizations reputation and growth Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Ability to handle a variety of challenging situations in a professional and courteous manner. Adhere to all company policies and procedures regarding employment, safety and compliance and report any concerns of non-compliance in any area to your manager immediately. Perform other duties as requested by management and/ or COC. Education/Experience/Knowledge Requirements: High School Diploma or equivalent, Associates or Bachelor degree preferred Minimum 6 months in a customer focused/customer service environment General office skills; typing, filing and answering phones Ability to handle fast paced environment and multi task Working knowledge of Microsoft Office and Microsoft Outlook Good communication skills, both verbal and written Benefits: Health, Dental, Vision, Life, Disability, 401K, Company Paid Holidays, Paid Time Off, Education Assistance Program, Community Involvement, Employee Engagement Opportunities. Compensation: $15.50-$17.50 - Depending upon experience Hours: Full-time: Monday-Friday, 8:00am-5:00pm Location: Las Vegas, Nevada

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. * Our Mission: "Create the Extraordinary" * Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence." * Our Values: "Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY The Assistant Luxury Experience Director is responsible for leading the Luxury Concierge Services team in delivering exceptional, personalized service to Caesars Entertainment's high-value, non-gaming luxury guests. This role champions operational excellence, guest satisfaction, and revenue growth through strategic leadership, cross-departmental collaboration, and a commitment to luxury standards. By consistently delivering high-touch and white-glove service that meets Forbes and AAA luxury standards, Luxury Concierge Services supports enterprise-wide goals by expanding the Caesars Rewards ecosystem beyond traditional gaming. This approach is designed to elevate brand perception, increase guest lifetime value, and foster loyalty across Caesars Entertainment properties. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. HOW YOU WILL CREATE THE EXTRAORDINARY * Provides extraordinary service consistent with Caesars Entertainment Mission Values as well as Forbes and AAA service standards. * Champion, lead, support, coach, and train the Luxury Concierge team in delivering exceptional daily operations, guest satisfaction in a fast-paced guest-centric environment, and strong financial performance. * Own all requests and complaints; resolve issues immediately and follow up to ensure guest satisfaction. * Assist in planning and creating itineraries for all incoming luxury guests. * Be knowledgeable in multiple properties with their room products and amenities to drive upsell opportunities and revenue. * Communicate effectively and professionally with guests, internal teams, vendors, and executives across all channels. * Identify, record, and update guest personal profiles for all non-gaming and qualified luxury guests including undiscovered VIPs. * Act as a liaison between multiple departments in order to execute elaborate and special guest requests. * Build strong cross-functional partnerships with departments including VIP Services, Front Office, Casino Marketing, Security, Housekeeping, and more to ensure seamless guest experiences. * Maintain confidentiality of high-profile guests, credit card numbers, and team member information. * Each team member must successfully operate through different computer systems while managing multi-line phones, respond to urgent emails all while performing the daily job responsibilities. * Knowledge of local and regional attractions, entertainment, dining, and transportation options * Supports departmental strategies for guest service, team cooperation, financial responsibility and asset management. * Effectively lead teams, address member concerns, and ensure timely resolution and follow-up. * Strong analytical skills to track performance metrics and guest satisfaction * Be able to describe benefits and enroll guests in the Caesars Rewards program. * Perform all other job-related duties as requested. WHAT YOU WILL NEED * Must be 21 years of age or older * Bachelor's degree in Hospitality, Business, or related field (preferred) * 3+ years of leadership experience in luxury hospitality, guest services, or concierge operations. * Proven ability to lead teams, manage performance, and foster a culture of excellence. * Strong communication skills-verbal, written, and interpersonal-with the ability to engage guests, executives, and partners. * In-depth understanding of luxury service standards and guest expectations, familiarity with luxury guest expectations and high-touch service delivery * Must be able to work in a fast-paced environment, always maintaining professionalism. * Professional appearance and demeanor consistent with luxury brand standards * Work varied shifts, including weekends and holidays. The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. * Able to effectively communicate in English, in both written and oral forms. * Experience working in the following sectors/areas: Personal Assistant, Guest Service, Guest Relations, Lifestyle and/or Account Management, Luxury Travel. * Existing "rolodex" of connections within the Las Vegas dining, nightlife, and entertainment sectors. * In-depth understanding of requirements involved with high net-worth guests, affluent lifestyles, luxury products/services given that our members are based around the world and travel to ultra-luxury destinations. * Customer Relationship Management (CRM) systems to log guest requests, actioning requests and updating preferences. * Luxury resort experience with robust food, beverage, and rooms operations. * Previous experience working with platforms such as InfoGenesis, OpenTable, Seven Rooms, HotSOS, Maximo, Tableau, SQL, LMS and/or Opera. * Proven track record of improving Medallia, Forbes and LQA through a balance of inspiration and accountability. * Previous experience with project management and proven track record of effectively communicating and presenting information to corporate and property leadership. * Proficiency in concierge platforms, CRM systems, and Microsoft Office Suite. * Have interpersonal skill to deal effectively with all business contacts. * Deep understanding of Forbes Travel Guide and AAA luxury service standards, and multi-lingual abilities are preferred. * Highly analytical in thought and recommendations and continually seeks out the facts; can express a point of view without it being driven by an ego. * Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. * Ability to articulate an inspiring vision that creates a purposeful and unified mission of the hotel's people, product, and service transformation. * Ability to motivate and inspire different generations & demographics of a team. * Exceptional personal presence with employees and guests; highly engaged in day-to-day operation. * Is at ease with themselves - mature, confident, patient, and humble - good EQ for a large team and a discerning guest. * Negotiation and diplomacy skills with team members, guests, corporate partners, and ownership. * Understands the importance of being a visible, engaged, and respectful community leader. * Ability to integrate into a large experienced/accomplished team and lead from the heart. * Genuine and approachable. * Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. * Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. * Comfortable in being a "general" in identifying strategic needs yet can be a "soldier" to ensure the implementation of a strategic plan is implemented. * Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. ADDITIONAL REQUIREMENTS * Must be able to work flexible hours, including evenings and weekends. * Fast paced environment, multiple tasks to be handled under time constraint. * Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. * Must be able to tolerate areas containing secondhand smoke. * Must be able to lift and carry 35 pounds. * Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. * Respond to visual and aural cues. * Must have manual dexterity to operate all office equipment. * Must be able to recognize and respond to individuals with questions. * Must be able to maneuver around office and property. TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships DISCLAIMER This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.