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  • UX Researcher, Qualitative

    Meta 4.8company rating

    User experience researcher job in Phoenix, AZ

    Our UX Research team is designing for the global spectrum of human needs, which requires us to deeply understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a wide range of perspectives and stem from many different perspectives, approaches, experiences and backgrounds.We're looking for excellent communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society. They will also need to be comfortable in a fast-moving organization, open-minded about learning new research methods, committed to high-quality and rigorous research, and focused on influencing the future of Meta. **Required Skills:** UX Researcher, Qualitative Responsibilities: 1. Work closely with product and business teams to identify research topics 2. Act as a thought leader in the domain of research, while advocating for the people who could use our products 3. Design and execute end-to-end custom primary research using a wide variety of methods 4. Design studies that address both user behavior and attitudes 5. Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders 6. Communicate results and illustrate suggestions in compelling and creative ways 7. Work cross-functionally with design, product management, content strategy, engineering and marketing 8. Generate insights that both fuel ideation and evaluate designs **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree with 4+ years of relevant experience within user experience, applied research setting and/or product research and development, Master's degree and 2+ years relevant experience, or a PhD and relevant experience 10. Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing 11. Interest in and experience executing hands-on, primary research 12. Experience translating research findings into strategic narratives **Preferred Qualifications:** Preferred Qualifications: 13. Experience with consumer products, consumer insights, or product development 14. Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics **Public Compensation:** $103,000/year to $166,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $103k-166k yearly 60d+ ago
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  • Head of Growth & User Acquisition

    The Finders

    User experience researcher job in Phoenix, AZ

    Head of Growth / User Acquisition Phoenix, AZ | Hybrid or Remote | Direct Hire If you love being in the platforms, moving fast, and turning performance data into smarter growth decisions, this role is built for you. Our client, a fast-growing AI-powered, direct-to-consumer fintech company, is hiring a Head of Growth / User Acquisition to own paid acquisition end-to-end. This is a hands-on performance role-not a “manage agencies and review decks” job. You will personally build, run, optimize, and scale campaigns, with attribution and measurement at the center of how spend decisions get made. The acquisition mix is heavily weighted toward Meta (approximately 70-80% of spend), with TikTok as a key channel (Google experience is a plus). The team manages significant monthly ad spend, so they need someone who is comfortable operating at scale and accountable for results across both web and mobile/app campaigns. This role can be hybrid or remote; local residency is not required. What you'll do Own paid user acquisition across Meta and TikTok (primary focus), with Google as an added advantage Manage campaigns end-to-end: build, launch, structure, pace budgets, optimize, test, and scale Optimize performance against KPIs including CPA, CAC, ROAS, and LTV Run structured experiments across audiences, creative angles, messaging, bids, budgets, and placements Operate confidently at meaningful budget levels and scale efficiently Partner with creative/content teams to translate performance insights into better ads and more winners Collaborate with product and marketing to improve landing pages, onboarding flows, and conversion paths across web and mobile Own attribution and measurement using an MMP (experience with Singular strongly preferred) Ensure data integrity across channels and use attribution insights to guide budget allocation and testing priorities Identify new channels, formats, and tactics to unlock incremental growth Execute within platform policies and regulatory considerations typical of finance/credit products What we're looking for 2-5+ years of hands-on growth marketing or paid media experience Proven ownership of campaigns start to finish (setup ? optimization ? analysis ? scaling) Deep experience running performance acquisition on Meta, plus strong working experience with TikTok Experience managing both web and mobile/app acquisition campaigns Comfort operating at scale with significant budgets Strong understanding of paid media performance metrics and optimization levers Experience with a Mobile Measurement Partner (MMP) and customer journey analytics (Singular preferred; comparable tools acceptable) Analytical, proactive, and comfortable operating independently without micromanagement Nice to have Google campaign experience (Search/YouTube/Performance Max) Fintech or other regulated-industry experience Incrementality testing, cohort analysis, or advanced attribution modeling Track record of scaling spend efficiently across multiple channels and placements What's in it for you Competitive compensation + equity Hybrid or remote flexibility Comprehensive benefits: Health, dental, and vision coverage Unlimited PTO Stock option plan Training and development opportunities Fast-paced environment with high ownership and measurable impact On-site perks (food/snacks) when in office Work Authorization Candidates must be authorized to work in the United States on a full-time basis. Sponsorship is not available for this role. Interested? Apply now or send your resume directly to ******************** for immediate consideration.
    $74k-103k yearly est. Easy Apply 29d ago
  • Lead Experience Researcher

    Humana 4.8company rating

    User experience researcher job in Phoenix, AZ

    **Become a part of our caring community and help us put health first** The Lead Experience Researcher will inform experience strategy by identifying priority customer segments, uncovering unmet needs, and translating insights into differentiated experience capabilities. this role partners closely with product, design, and clinical staeholders to inform journey optimization and ensure solutions are grounded in customer and market evidence. The researcher will connect customer insight to business outcomes, enabling scalable, market-relevant experiences. We are seeking a Lead Experience Researcher to drive high-impact experiences. This role blends qualitative and quantitative research expertise with strategic problem-solving to identify meaningful solutions that address unmet and unrealized needs. The ideal candidate will have a strong background in research design, a passion for human-centered innovation, and the ability to translate insights into actionable recommendations that advance business and experience outcomes. The Research Consulting Lead provides expert guidance around study design, research methodology, analyses and interpretation of results. Acts as principal investigator, leading the study team from study inception to dissemination of research results. Advises leadership to develop functional strategies on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action. **Key Responsibilities:** + **Lead Research Engagements:** Design and execute mixed-method research (qualitative and quantitative) to deeply understand patient, member, and associate experiences. + **Root Cause and Opportunity Analysis:** Investigate underlying drivers of key business challenges, surfacing unmet and unrealized needs. + **Insight Synthesis:** Translate research findings into clear, actionable insights that inform experience strategy, product design, and operational decision-making. + **Strategic Problem-Solving:** Partner with cross-functional teams to co-create solutions, identifying opportunities that align with organizational strategy, end-to-end journey transformation and deliver measurable impact. + **Thought Partnership:** Serve as a consulting partner to leaders and stakeholders, guiding them through the research-to-action process. + **Measurement & Impact:** Recommend success metrics and help establish measurement frameworks to evaluate the effectiveness of implemented solutions. **Why Join Our Team** As a Lead Experience Researcher, you'll play a pivotal role in shaping experiences that improve health outcomes and transform how care is delivered. You'll work on high-visibility projects that drive organizational learning, accelerate decision-making, and directly impact the lives of the people we serve. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree + A minimum of five years' experience successfully applying experience research methods to design differentiating products and services + Experience planning, developing and conducting quantitative and qualitative research + Working experience with human-centered design methodologies including design thinking or comparable iterative methodologies + Knowledge of service design, social science, behavior change, perception, cognition, task analysis, experimental design, and statistics + Experience applying insights to shape strategies, programs, or products. + Expertise in a range of research methodologies (in-depth interviews, surveys, journey mapping, statistical analysis) + Experience leading or participating in service design and/or service blueprinting **Preferred Qualifications** + Master's degree in social science or healthcare strongly preferred (e.g., anthropology, health services research, psychology, public health, or social work) + Experience with Agile Methodologies + Experience informing zero to one experiences **Additional Information** + Remote role + Must work central or eastern hours; 8-5 Monday-Friday + Travel - Intermittent, approximately 1x per quarter Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $138,900 - $191,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 03-01-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $138.9k-191k yearly 5d ago
  • UX Researcher

    American Express 4.8company rating

    User experience researcher job in Phoenix, AZ

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Overview American Express is committed to delivering the world's best colleague digital experience. Our global colleagues and contractors are supported by an award-winning Digital Workplace team that enables communication, connection, and productivity-every day, everywhere. As we continue to grow and evolve, we are looking for a UX Researcher who brings a strong foundation in research execution along with the confidence to independently lead research initiatives and influence product decisions. It is ideal for a practitioner who is comfortable owning end-to-end research on moderately complex initiatives, partnering closely with cross-functional teams, and translating insights into clear, actionable guidance-while continuing to deepen their craft and impact. Who You Are You are curious by nature and motivated by understanding human behavior. You enjoy uncovering user needs, pain points, and opportunities, and you find fulfillment in helping teams see problems through the eyes of their users. You are confident in applying a range of qualitative and quantitative research methods and know how to select the right approach for the problem at hand. You are comfortable working independently but value collaboration and shared learning with product managers, designers, developers, and fellow researchers. If you enjoy balancing hands-on research execution with thoughtful consultation and storytelling, this role is for you. What You'll Do As part of our integrated colleague experience team, you will provide UX research and best-practice consulting services to product teams across the full product lifecycle-from early discovery and concept validation to iterative improvement of existing solutions. Your work will help shape digital experiences used by colleagues across American Express. Key responsibilities include: * Lead end-to-end UX research efforts, including planning, participant recruitment, method selection, fielding, analysis, and synthesis * Apply a mix of qualitative and quantitative methods such as interviews, usability testing, surveys, journey mapping, and A/B testing to generate meaningful insights * Translate research findings into clear, actionable recommendations that inform product strategy and design decisions * Partner closely with product managers, designers, and engineers to ensure user insights are embedded throughout the development process * Effectively communicate research outcomes through presentations, reports, and informal discussions with stakeholders * Contribute to a culture of human-centered thinking by helping teams focus on solving real user problems, not just delivering features * Support research across a range of experiences, including homegrown tools, third-party products, and internal support services What You Bring * Proven ability to independently lead end-to-end UX research projects * Experience conducting both qualitative and quantitative research, with a solid understanding of when and how to apply different methods * Strong communication skills, with the ability to engage users, collaborate with teammates, and present insights to stakeholders with clarity and confidence * Skill in evaluating and reporting research findings, including an understanding of descriptive statistics and basic inferential concepts * Experience synthesizing complex data into clear narratives and actionable insights * Working knowledge of other UX disciplines, such as documenting user journeys, creating low-fidelity wireframes, and illustrating ideas through rough sketches * Familiarity with Design Thinking practices and collaborative, iterative workflows * Experience conducting remote research and using common UX research tools (e.g., survey and testing platforms) * Bachelor's degree in User Experience, Human Factors, Psychology, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience Growth Mindset You are confident in your current skill set while remaining eager to learn, grow, and expand your impact. You seek feedback, refine your practice, and continuously develop your ability to influence outcomes through research. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
    $103.8k-174.8k yearly 5d ago
  • Principal Real World Research Delivery Lead (RWRDL)

    Parexel 4.5company rating

    User experience researcher job in Phoenix, AZ

    **Title: Principal Real World Research Delivery Lead (RWRDL)** Are you ready to take on a challenge and accelerate your career? This is an **excellent opportunity for a self-driven, autonomous leader** eager for growth and progression. Parexel is seeking a **Principal Real World Research Delivery Lead (RWRDL)** to join our team and deliver innovative Real World Research (RWR) solutions for global clients. This is a great opportunity to join our team as a senior leader driving Real World Research (RWR) solutions for global clients. In this role, you'll **lead cross-functional teams** , manage **budgets and timelines** , and serve as the **primary client contact** for innovative RWD projects. We're looking for a **strategic project leader** with strong communication skills, adaptability, and a go-getter mindset. Experience in **RWD/RWE** , **data privacy** , and **drug development** is a plus. **Career Growth:** Shape new services, mentor emerging leaders, and gain visibility in a lean PM model. As a senior leader, you will: + **Lead cross-functional teams** and act as the primary client contact for complex RWR and RWD projects. + Oversee **project proposals, budgets, timelines, and milestones** while ensuring compliance with SOPs and data privacy standards. + Collaborate with multidisciplinary teams to design and implement RWR-enabled solutions. + Mentor junior team members and help shape new services in a lean PM model. **What We're Looking For:** + Strong **project leadership experience** with proven ability to manage multiple projects and decentralized teams. + Excellent **communication skills** , adaptability, and a proactive, go-getter mindset. + Knowledge of **RWD/RWE methodologies** , data privacy, and drug development processes. + Ability to thrive in dynamic environments and lead independently. **Preferred Experience:** + RWD/RWE expertise, commercial experience, and familiarity with late-phase clinical research. + Understanding of RWD platforms, project management systems, and GCP environments. **Education:** Bachelor's degree in a science or clinical-related field; Prince II or AMPM certification preferred. **Why Join Us?** + **Career progression** and visibility in a growing RWD space. + Opportunity to **develop new services and mentor emerging leaders** . + Work on impactful projects that shape the future of clinical research. If you're ambitious, adaptable, and ready to make a difference, **apply today and lead the way in Real World Research!** \#LI-REMOTE EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $100k-137k yearly est. 38d ago
  • Principal UX Designer, AI Data Platform

    Oracle 4.6company rating

    User experience researcher job in Phoenix, AZ

    Oracle's AI Data Platform (AIDP) lets customers make use of their massive and diverse data for everything from traditional applications to analysis to powerful AI agents. Customers use it in all sorts of ways to help their business make better decisions and achieve better outcomes. Within the AIDP, the Analytics organization has created the Developer Workbench as a unified data environment for data engineers and data scientists. The Developer Workbench has tools to combine data, define repeatable pipelines, clean it, make it ready for AI/ML and applications, and administer it. With code or with a no-code editor, your users will create powerful agents and agent teams interoperable with all sorts of others as well. Your design will be used to power as many scenarios as Oracle has far-reaching customers, from keeping the lights on to improving patient health. As a successful candidate, you're an insatiable learner and experimenter in data tools and especially the application of AI. You're a specialist in enterprise design and have a track record of quickly learning complex domains, driven by curiosity. You may already understand the work of data engineers, data admins, and data scientists. Perhaps you've even done a bit of that work yourself and understand the technical mind intuitively. You create efficient, even elegant solutions to challenging, nuanced tasks. You've led process improvements and have helped your teams keep users at the center of their decisions. On the Oracle Analytics UX team, you will collaborate with software development, product management, and Oracle customers to set the long-view vision and the next steps that ship quickly. You will learn Oracle's award-winning Redwood design system and work toward the goal of a unified Oracle UX, while also advocating for design system evolutions that your products truly require. You will help identify and build on differentiators unique to Oracle as well as the right opportunities for applying AI. You're comfortable presenting to and collaborating with leadership, using design thinking and craft to build alignment and move forward. Your UX team has multiple other related products. As a principal designer, you'll contribute to and even lead routine collaborations with smart, talented, kind designers on shared UX patterns, team critique, and improving our own design operations. **The work you'll do is...** **Human-led** People/customers should be at the center of our approach. Partner with customers and experts to deeply understand their objectives and needs. Envision what might make their workflows and experiences spectacularly better. Conduct exploratory and evaluative sessions to identify critical needs and goals, then refine workflow, UI, and even product strategy. **Superb craftmanship** You will be designing solutions from concept, wireframes, and prototypes to detailed, visually polished and scalable experiences, ready for implementation. Incorporate feedback quickly and adapt to changes in business requirements and timelines without compromising quality. Leverage the existing design style guide and system, templates, and components in order to deliver quality on time. Define the new patterns needed for the future. Own and drive the experience of our products - and witness the impact that your work will have on our customers. **Bold, aspirational, exciting** We create solutions that span not just the depth and breadth of the challenges our customers face, but come from our diverse employee base, which is core to our DNA. A modern user experience is not modern if it's one-size-fits-all. You will work closely with kind, curious and smart designers, researchers, writers, product managers, and engineers across the globe. We believe innovation starts with inclusion - everyone's voice is heard and valued. \#LI-KL1 **Responsibilities** **You have 8+ years of experience.** You have worked as an enterprise product designer on complex or data-related products for at least 6 years and have a portfolio showcasing elegant solutions and business impact. **You're a data nerd.** You preferably have experience designing, delivering tools for data prep, data engineering, data administration, data science, and AI. You may have even used these tools or are familiar with SQL or Python, for example. You've got the creative mind of a design craftsperson and the analytical mind to empathize with these users and solve complex problems. **You're a full stack user experience designer.** You look at strategy and the product ecosystem, multiple interacting user roles, workflow and information architecture, interaction and visual design, and more. You may be better at some than others, but you know how to talk about each and combine them all into an experience that delights **.** You can show big design and strategy contributions to new products in your past work. **Your collaborations make teams design-led.** You make the people around you better. You have a point of view based on user-centered logic and evidence. You communicate clearly and persuasively to set the direction of whole interdisciplinary teams and build alignment among leaders. You are a model to early-career designers and share your skills and tools. **You get stuff done.** **You love rules and you know when to break them.** You think systemically even beyond your product because creating a coherent experience requires it. But you know when the system needs to expand and when to do something unique to create an arresting and product-defining moment that makes users ooh and aah. **You don't already know everything and you love to learn.** You're inspired by helping users solve their problems. You love finding out you're wrong. You consume large amounts of quantitative and qualitative data to constantly refine your assumptions. **And finally, you want to be part of creating spectacular and impactful change at a company that is committed to becoming a light unto others when it comes to user experience design.** You might have learned your craft via formal training or via on-the-job training. For most candidates, it's a combination of both. As long as you've got experience and passion doing this work at the highest level, we'd love to talk to you and see a portfolio of the work you're most proud of. \#LI-KL1 Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $97.5k-199.5k yearly 60d+ ago
  • People Experience Manager

    Gen Mobile 3.9company rating

    User experience researcher job in Tempe, AZ

    About Gen: At Gen, our mission is to create innovative and easy-to-use technology solutions that help people grow, manage, and secure their digital and financial lives. Dual-headquartered in Tempe, Arizona and Prague, Czech Republic, Gen powers Digital Freedom for nearly 500 million users in more than 150 countries through our trusted brands, including Norton, Avast, LifeLock, and MoneyLion. We serve Gen D - Generation Digital - by delivering award-winning products in cybersecurity, identity protection, online privacy, and financial wellness. We think big, innovate boldly, and operate with a shared commitment to create meaningful impact for our customers, communities, and each other. About the Role: As part of Gen's People & Culture organization, the People Experience Manager operates in an agile, product-minded HR model, partnering across squads, sprints, and centers of excellence to design and deliver exceptional employee experiences across the end-to-end lifecycle. This role is responsible for owning, evolving, and continuously improving a defined portfolio of employee experiences (e.g., onboarding, development, performance, culture, self-service, or talent). Acting as a product owner, the People Experience Manager translates employee and business needs into scalable, data-driven, and AI-enabled solutions that are simple, intuitive, and globally consistent. Grounded in Gen's values and AI-first strategy, this role blends experience design, product management, and cross-functional delivery to improve how work gets done, how employees grow, and how People & Culture creates impact at scale. Core Responsibilities: Deliver solutions aligned to Gen's AI-first HR strategy, integrating automation, data, and insights into daily work. Operate within agile squads or product lines, contributing to sprint planning, prioritization, and fast-cycle iteration. Partner cross-functionally (Tech, Legal, Finance, PX Product Lines, COEs, and global HR teams) to drive consistent, scalable, and high-impact employee experiences. Use data, metrics, and employee feedback to identify opportunities for improvement, simplify processes, and enhance decision-making. Model Gen's values - customer-driven problem-solving, bold innovation, scrappy execution, and collaborative accountability. Role Specific Responsibilities: Product-Oriented Ownership Own end-to-end experience design and delivery for assigned People Experience product areas. Maintain and evolve a prioritized product roadmap aligned to business strategy, employee needs, and People & Culture priorities. Translate strategy into clear requirements, backlogs, and iterative delivery plans. Agile Delivery & Ways of Working Operate within agile squads or product lines, contributing to sprint planning, prioritization, testing, and iteration. Partner with HR Technology and IT to deploy enhancements, automations, integrations, and AI-enabled capabilities. Drive fast-cycle learning through experimentation, feedback loops, and data-driven decisions. Experience Design & Continuous Improvement Map employee journeys to identify friction, gaps, and opportunities for simplification. Design digital-first, consumer-grade experiences that scale globally while allowing for local needs. Use employee feedback, operational metrics, and insights to continuously refine experiences. AI, Automation & Insights Deliver solutions aligned to Gen's AI-first HR strategy, embedding automation, intelligence, and insights into daily work. Identify opportunities to reduce manual effort, improve decision-making, and enhance employee self-sufficiency. Leverage analytics and dashboards to track performance, outcomes, and experience quality. Cross-Functional Partnership Partner closely with Strategic HR, HRBPs, Centers of Excellence, HR Operations, Technology, Legal, Finance, and Communications. Ensure People Experience solutions integrate seamlessly across PX product lines and the broader HR ecosystem. Influence without authority to align stakeholders around shared outcomes. Change Management & Communication Lead change and adoption strategies for new experiences, tools, or process improvements. Partner with Transformation & PMO teams to support rollout, enablement, and sustained adoption. Deliver clear, empathetic, and effective communications that reinforce trust and clarity. Measurement & Impact Define success metrics and KPIs aligned to experience quality, efficiency, engagement, and business outcomes. Use data to demonstrate impact, inform prioritization, and guide continuous improvement. Values & Leadership Model Gen's values: customer-driven problem solving, bold innovation, scrappy execution, and collaborative accountability. Act as a steward of employee trust, experience quality, and operational excellence. Qualifications Required 5-8+ years of experience in employee experience, HR product management, program management, or related fields. Proven experience owning and improving end-to-end HR or people-related experiences. Strong product mindset with experience building roadmaps, managing backlogs, and delivering iterative solutions. High data literacy with the ability to translate insights into action. Strong cross-functional collaboration and communication skills. Experience working in global, matrixed organizations. Preferred Experience in a technology, consumer software, or high-growth enterprise environment. Familiarity with agile methodologies, service design, or design thinking. Experience with HR systems, digital platforms, automation, or AI-enabled tools. Background in one or more PX domains (e.g., onboarding, talent, learning, culture, self-service). A Successful People Experience Manager at Gen: Thinks like a product owner and acts like a change agent. Designs simple, scalable, and human-centered employee experiences. Uses data, AI, and insights to drive smarter decisions and better outcomes. Builds strong partnerships across People & Culture and the business. Continuously iterates to improve how employees experience work at Gen. Location: Tempe, Arizona (Onsite 3 days per week) Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds. We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency. To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
    $91k-148k yearly est. Auto-Apply 7d ago
  • Experience Manager

    Sentral 4.0company rating

    User experience researcher job in Scottsdale, AZ

    Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures Work to organize guest stays to ensure thorough service throughout the guest experience Ensure every guest experiences five-star service in a hospitality environment and actively seek five star/positive reviews from guests; coach Experience Team to do the same Set the example for the Experience Associates by projecting an upbeat and positive attitude, warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude Assist in development, creation and ongoing improvement of guest communications, Guest Book, Guidebook, and other items to promote guest experience as deemed necessary by Sentral and the General Manager. Work closely with property team members to ensure that they are updated, trained, and ready when residents or guests have questions Lead the Experience Team Plan, coordinate and oversee resident and guest events with assistance of Sentral Marketing and Explorer teams Oversee each guest experience through tasks including but not limited to ensuring room is inspected and amenity is placed, ensuring Experience Team knows when to expect guest, ensuring guest is having a great stay, ensuring guest departs and housekeeping is aware then re-inspecting the room for either another guest arrival or resident return Prior to Head of Housekeeper position starting, manage the relationship with 3rd party housekeeping vendor Lead Experience Team on implementing guest experience/events and communications Learn and train others on community systems Work closely with the Technology team to oversee hospitality technology implementations onsite Assist in developing processes and SOPs for experience and reservations team as appropriate Respond to booking inquiries, guest questions, onsite issue resolution and billing questions, and follow up with the guest to ensure satisfaction Collaborate with Revenue Management team to ensure rate adjustments will help maximize booking revenue Perform other related duties and assignments as needed and assigned Skills and Experience Bachelor's degree in hospitality management preferred Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.) Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances Exceptional interpersonal and self-awareness skills, including active listening skills Proficient with communication technology and quick learner of new software Excellent written and verbal communication skills Demonstrated enthusiasm for creating inclusive and respectful workplaces Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment Ability to work a flexible schedule, including evenings and weekends Community Team Perks + Benefits • Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans • Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. • Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! • Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. • Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
    $90k-147k yearly est. Auto-Apply 13d ago
  • UX Designer

    Cengage Group 4.8company rating

    User experience researcher job in Phoenix, AZ

    **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . We're looking for a passionate **UX Designer** to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. **What You'll Do** + Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. + Translate complex business requirements and data insights into simple, engaging user experiences. + Use A/B and multivariate testing to validate design hypotheses and inform decision-making. + Collaborate with product and analytics teams to design experiments and interpret results. + Apply strong interaction and visual design skills while adhering to brand guidelines. + Advocate for the user while balancing business goals and technical constraints. + Contribute to our design system and help elevate design quality across the organization. **What We're Looking For** + 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. + Expertise in **Figma (or similar design tools)** and comfort working with design systems. + Proven experience leveraging **data analytics, experimentation (A/B and multivariate testing)** to drive design decisions. + Strong understanding of user-centered design principles and usability best practices. + Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. + Experience with iterative product development and agile workflows. + Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $97,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
    $67k-97k yearly 60d+ ago
  • Principal User Experience (UX) Designer

    Collabera 4.5company rating

    User experience researcher job in Phoenix, AZ

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description The Principal UX Designer will work closely with the Director of UX + UI, UX Researchers, and an existing team of high performing Designers to create the user experience for the core journeys and products of AmericanExpress.com. You will partner closely with product owners, usability testing leads, and engineers to enhance the overall quality, value, and experience of our products and core journeys. As a Principal UX Designer you will be hands on in all aspects of user experience including: gathering and understanding business & user requirements, creating information architecture diagrams and user flows, building detailed wireframes, high & low fidelity prototypes and the creation of new concepts. The Principal UX Designer will lead the User Experience for our core set of products and journeys. Responsibilities include: • Transform ideas, business opportunities, research and creative vision into tangible products and services that provide clear, usable, useful and desirable outcomes for users • Create detailed wireframes, information architecture diagrams, user flows and prototypes • Lead and establish best practices and design thinking / process - driving best digital experiences • Lead UX design works in agile, fast moving environment - fluently deliver just in time design works for sprint cycles while enhancing the quality and experience of the products • Lead teams of UX designers through all phases of product development, ship, and iterate • Manage relationships with global business partners, brainstorm and create concepts which form the user experiences cross channel (mobile, tablet and desktop ) • Work in collaboration with key project team members, including user experience researchers, product owners, tech leads, developers, strategy, PM, and visual design • Be a passionate advocate for the user, ground ideas in data driven solutions by partnering with our User Experience Research team to incorporate customer insights and principles throughout the creative process. • Ensure adherence to design best practices, standards, brand consistency Qualifications • 8+ years UX experience designing consumer facing applications, websites and mobile experiences • Innate gift to simplify • Profound capacity to turn complex interactions into intuitive user experiences • Deep and committed user empathy • Self starter -leads projects, products and teams by example • Exceptional skills in ideation, sketching, wireframing, user flows, mapping and information architecture • Ability to create both high & low fidelity prototypes improve • Fluency with design tools, most notably OmniGraffle, Ilustrator, Photoshop, InDesign, Invision and/or other UX & prototyping software • Clear and current understanding of the capabilities and limitations of HTML, CSS, JavaScript & developing platforms • Demonstrated experiences launching products on javascript frameworks, designing responsive cross channel services and applications, and delivering UX works within agile production • Driven explorer to improve user needs and make life easier for the user without the user asking • Data sleuth - great skill combing through analytics and behavioral insights to generate new experiments and opportunities to improve our products and differentiate the user experience • Clear and confident communicator with an affinity for visual storytelling , knows how to communicate with team, peers, and business leads • Ability to learn quickly and provide UX leadership in a dynamic and matrixed environment • Strong portfolio showing breadth of UX Design work • Experience with service design a +! Additional Information To Set up Interview please contact: Vishwas Jaggi ************
    $69k-91k yearly est. 60d+ ago
  • Aesthetic Experience Manager - North Arizona

    Evolus, Inc. 4.2company rating

    User experience researcher job in Peoria, AZ

    Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Aesthetic Experience Manager (AEM)/ Senior Aesthetic Experience Manager to join our Sales team reporting to the Regional Sales Manager. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. You will lead sales efforts in your territory-cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other. Essential duties and responsibilities where you'll make the biggest impact… * Meet or exceed established sales quotas and performance metrics * Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns, and educational events * Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition * Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation * Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships * Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling * Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations * Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers * Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption * Responsible for ensuring personal and company compliance with all Federal, state, local and company policies & procedures * Perform ad-hoc project requests and additional duties when assigned * Other duties as assigned * This is a field-based position in North Arizona and the surrounding area. Must live in territory and no relocation assistance provided * Up to 50-75% travel, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings Qualifications and Skills You'll Bring to the Team… * Bachelor's degree or equivalent work experience * Valid driver's license * Excellent analytical, problem solving and organizational skills * Strong interpersonal and teamwork skills * Effective verbal and written communication skills * Technically savvy with the ability and desire to embrace new and necessary applications * Willingness and ability to travel up to 50-75% of the time, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings Preferred AEM Qualifications… * 5+ years of successful sales experience in the injectable aesthetics market, or comparable experience selling to medical spas, plastic surgeons, dermatologists, or other cash-pay healthcare verticals strongly preferred * Candidates with less experience but a strong aptitude for sales, a passion for aesthetics, and a track record of high performance in consultative or relationship-based sales roles are encouraged to apply * Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships * Experience working in fast-paced, entrepreneurial environments with the ability to adapt quickly and take initiative * Comfort with clinical education, promotional activities, and engaging multiple stakeholder types (e.g., physicians, office managers, staff) Senior AEM Requirements (external candidates)… * Above AEM criteria + * Minimum of 3 years of field experience selling injectables in the aesthetics space * Proven success in driving sales growth and developing key customer relationships * Deep knowledge of facial aesthetics, injectable products, and competitive dynamics. * Strong strategic and negotiation skills, with the ability to influence decision-makers. * Demonstrated ability to lead within a territory and mentor peers as needed. Preferred Qualifications… * Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships Compensation & Total Rewards This is an Exempt position. The expected base pay range for this position is $100,000 for the Aesthetic Experience Manager position and $120,000 for the Senior Aesthetic Experience Manager. You are eligible for a sales incentive compensation terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily. Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together, we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ************** or reach out to ******************. #LI-HH1 #LI-REMOTE
    $100k-120k yearly Auto-Apply 4d ago
  • Principal UX Designer

    MSR Technology Group

    User experience researcher job in Scottsdale, AZ

    Job DescriptionInfomatics is partnered with a large retailer that is hiring a Principal UX Designer on a direct/FTE basis near Phoenix, AZ. All applicants must be eligible and willing to be hired directly on W2. This is on-site at our client's HQ office. Not remote.The Principal UX Designer leads the design of the Company's web presence, solves user issues and addresses business goals with the focus on simplicity, ease of use and overall user experience. Drives the strategic direction of prototypes and validates new product ideas using Lean Startup and Design Thinking principles. Essential Duties and Responsibilities: Defines standards/ design requirements for wireframes, user flows, information architecture, site maps, functional specifications/ requirements and functional prototypes; approves final design product. Researches, strategizes and defines innovative user interfaces and interaction styles to improve user productivity, including insight into emerging design and technology trends; develops creative solutions to complex problems. Interprets analytics data to identify user behavior and make recommendations for improved user experience. Creates A/B and multi-variant to inform design decisions. Oversees/ validates usability and prototype studies through the use of multi-variant testing. Works with ideas, information and material from corporate stakeholders to develop prototypes and strategies to reach UX goals. Develops strategies to increase engagement and interaction. Stays current on the latest UX trends, principles and strategies. Looks to the future - Introduces best practices, technology, innovation and creative troubleshooting. Answers employees, vendors or other customers by questions related to UX design, procedures and processes. Completes work in a timely and accurate manner while providing exceptional customer service. Other duties as assigned. Background & Experience Required: This position requires a minimum of eight years progressive experience designing usable interfaces and interactions, preferably in a large multi-site organization; retail experience is a plus. Requires a thorough understanding of how visual and interactive design work together to create a superior product. Experience with consumer web-based products is necessary. Demonstrated expertise with Adobe Creative Suite and prototyping software (Sketch, InVision, etc.) is required. Familiar knowledge with HTML/CSS, Javascript are a plus. Proven experience conducting qualitative user research and usability testing is necessary. Proven organizational, strategic problem-solving and decision-making skills in the field of design are vital. Demonstrated ability to communicate across all levels of the organization is necessary, specifically to clearly articulate complex technical ideas to a non-technical audience both verbally and in writing, particularly when communicating conceptual ideas and design rationale. Ability to motivate self and others while managing multiple projects and meeting various deadlines simultaneously is required. Proficiency with Microsoft office, including skills with Word, Excel, Access and PowerPoint is necessary. Ability to extract ideas from key stakeholders, listen to new ideas and move the team along toward business objectives is vital. Fostering an environment of teamwork, diversity, and idea sharing to generate the best possible outcome is required. A Can-Do attitude and the ability to adjust to changing requirements are essential. Maintaining confidentiality, treating others with respect, and upholding Company values are key attributes. Educational Requirements:This position requires a bachelor's degree in web design, HCI, IT, digital culture or a related field, or equivalent experience.
    $71k-102k yearly est. 27d ago
  • 063 - AJ's Fone Foods Assistant Team Lead, Bistro - Scottsdale Rd. & Lincoln

    Bashas' Talent Acquisition

    User experience researcher job in Scottsdale, AZ

    With a focus on providing superior customer service and leading a successful deli/bistro team, the lead deli clerk/asst bistro manager is a deli/bistro manager in training, someone who strives to meet department goals and objectives while providing customers with product expertise and the freshest, tastiest and highest quality deli/bistro products. Job Responsibilities: "• In the deli/bistro manager's absence, directing department personnel, meeting department's goals and objectives, communicating directly with the store director and deli/bistro department supervisors, ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at deli/bistro standards. • Maintaining a positive and friendly attitude towards customers and fellow team members. • Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you. • Overseeing the preparation and serving/merchandising of deli/bistro food service items, which includes such items as, breakfast, lunch and dinner entrees, fried chicken and other fried foods, roasting chickens, pizzas, prepared salads, sandwiches, and other meal items for hot cases, salad cases, and steam tables. • The merchandising, slicing and weighing of prepared deli meats and cheeses. • Displaying deli/bistro merchandise, such as pre-cut cheeses, packaged salads, and snack items, following del/bistro department and/or company merchandising guidelines. • Attentively rotating deli/bistro items for sale, ensuring quality and safety and product shrink control. • Meeting all county, city and company food safety and sanitation guidelines and policies. • Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers. • Maintaining a positive and friendly attitude towards customers and fellow team members. • Processing cash register transactions, giving back change, and refunds. • Using scale printer machine, ensuring weights and pricing are correct. • Understanding the importance monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage. • Keeping clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers. • Working safely around sharp slicers, tools and hot ovens and burners. • Taking customer orders, ensuring orders are completed on time and to the customer's satisfaction. Performs other duties as needed or assigned by management. Must be at least 18 years old. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time .This description reflects management's assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer. " Job Qualification "• With both customers and team members, remain helpful, tactful and courteous. • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties. • Add, subtract, divide, multiply and perform other basic business math calculations. • Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures. • Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store. • Memorize product locations. • Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters. • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary. • Listen to and understand verbal and non-verbal communication of customers and fellow members. • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 - 50lbs. • Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags. • Operate manual and electric pallet jacks. • Often work in walk-in refrigerated coolers. • If called upon, night crew clerks may need to learn use of cash registers. "
    $60k-106k yearly est. Auto-Apply 60d+ ago
  • Facility Operations Team Member Part Time (AM Only)

    Life Time Fitness

    User experience researcher job in Scottsdale, AZ

    As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meet Life Time's standards of presentation. Job Duties and Responsibilities * Maintains indoor and outdoor club cleanliness and safety by performing daily maintenance tasks * Washes, folds, and stocks member towels and ensures the locker rooms are neat, and orderly * Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget * Responds to member inquiries regarding Life Time products, services, policies and procedures Position Requirements * Ability to routinely bend to raise more than 20 lbs. * Ability to work in a stationery position and move about the club for prolonged periods of time Preferred Requirements * High School Diploma or GED Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
    $20k-27k yearly est. Auto-Apply 60d+ ago
  • Member Experience Manager

    EŌS Fitness 3.9company rating

    User experience researcher job in Phoenix, AZ

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $13 - $15 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
    $13-15 hourly Auto-Apply 12d ago
  • San Tan Village - Team Member

    Harkins Theaters

    User experience researcher job in Gilbert, AZ

    We offer competitive pay and great benefits for Team Members including FREE MOVIES, a fun work environment, flexible hours, incentive programs, advancement opportunities, 401K Match, other great benefits. Responsibilities Include: As a Team Member, your role is key in ensuring every guest's visit to Harkins is as good as it could possibly be by providing the Ultimate Moviegoing experience to everyone who walks through the door. What You'll Be Responsible For: Greeting guests with a positive attitude Taking tickets and providing directions for guests to their auditoriums Cleaning auditoriums and common areas Selling and/or preparing concession items Selling tickets, gift cards and handling guest service items Signing guests up for our loyalty program and answering questions What We'll Be Responsible For: We provide training that will teach you the responsibilities of the job. As long as you are professional, friendly, reliable, thrive in a fast moving environment and have the desire to provide amazing guest service, we can prepare you for the rest. Requirements: Are at least 16 years of age Effectively communicate, read/write in English Are able to work independently or with a team Have work availability during our busiest times: Evenings Weekends Holidays Winter/Summer months
    $23k-30k yearly est. 9d ago
  • Park Team Member

    Kids Empire Us LLC

    User experience researcher job in Gilbert, AZ

    Job DescriptionDescription: OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire. ESSENTIAL JOB FUNCTIONS: Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park. Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD. Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash. Operating the billing transactions accurately by verifying the amount displayed on the POS. Organizes the refrigerator with drinks, snacks, chips and ice cream. Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock. Walks the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines. Clean restrooms and all sanitize all park structures ie tables, chairs, playground structure. Assist and participate in family events and ensure that events operate efficiently. Other duties assigned. PHYSICAL DEMANDS: Stand, walk, bend, twist constantly Frequent bilateral hand movements Good finger dexterity Must be able to work in noisy environments created by guests, such as children yelling and music Must be able to tolerate a hectic and busy work environment during scheduled hours Must be comfortable with heights and tight spaces QUALIFICATIONS: Work weekends and holidays Able to work with children Operate an IPad Good communication skills, and customer service skills Work independently Read and write in English Requirements:
    $20k-27k yearly est. 20d ago
  • Restaurant Team Member

    186 Gantzel & Combs

    User experience researcher job in San Tan Valley, AZ

    Job Description Earn up to $ 17.00/ hour with tips! Stop in for an in-person interview from 2-4:30 PM daily! Ask for the manager. Cafe Rio is looking to hire energetic Team Members to join our #caferiofamily. We have various level positions available: line cook, prep cook, dishwasher, cashier, and Assistant Management positions are also available! Serving Up Fresh Opportunities! Fun, fast-paced work environment 30+ hours per week Part-Time and Full-Time available Health benefits are available for all employees after 90 days of employment FREE MEALS on shifts 401k with company match $ for $ Growth opportunities/opportunities for advancement Piqued your interest? We would love to meet you, so apply today! We use eVerify to confirm U.S. Employment eligibility.
    $17 hourly 2d ago
  • Restaurant Team Member Gary & Hunt Hwy

    and Go Concepts

    User experience researcher job in San Tan Valley, AZ

    Gary & Hunt Hwy 1754 W. Hunt Highway San Tan Valley, AZ 85143 Benefits: Flexible Schedules Competitive Pay ($15/hour) Favorable Industry Hours (open 6am-9pm) Relaxed Uniform - come as you are! Growth Opportunities- Hourly to Salary Leadership Training Community Service Opportunities Free Food! Pay: $15/hour (Paid Bi-weekly) Team Member Duties: Work in a collaborative, fast-paced, team-centered environment Build made-to-order salads and other menu items Provide great guest experiences with both walk-up and drive-thru orders Come to work with an energetic, ready-to-work attitude Qualifications: No experience required Must be able to work minimum of 15 hours per week; including weekends Obtain Food Handlers Certificate and certified non-slip shoes Able to pass the Salad Test during training Must be 16 years or older #LI-DNI Consistent with the Americans with Disabilities Act (ADA), Salad and Go will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Salad and Go is proud to be an equal opportunity employer.
    $15 hourly Auto-Apply 60d+ ago
  • Team Member - Firehouse Subs

    AJG Holdings and Wholesale

    User experience researcher job in Buckeye, AZ

    Job Description Join Firehouse Subs and start your career in the fast-casual restaurant industry! We're hiring Team Members who are friendly, dependable, and passionate about delivering great food and exceptional customer service. As a Team Member, you'll prepare delicious sandwiches, maintain a clean and safe environment, and create an unforgettable experience for every guest. Why You'll Love Working Here Flexible scheduling (full-time & part-time) Two-week scheduling for work-life balance Tips averaging $3-$6 per hour Greaseless kitchen environment Opportunities for growth and advancement Your Responsibilities Greet guests with a smile and provide excellent customer service Prepare and assemble high-quality sandwiches Maintain cleanliness and follow food safety guidelines Operate POS systems and handle cash transactions accurately Work as part of a team to ensure smooth operations What We're Looking For Positive attitude and strong work ethic Basic computer and register skills Ability to stand, bend, and reach throughout shift Comfortable working in walk-in coolers/freezers (40°ree;F to -10°ree;F) Previous food service experience is a plus, but not required ✅ Ready to join a team that values integrity, teamwork, and great food? Apply today and become part of the Firehouse Subs family! About Firehouse Subs Founded by former firefighters, Firehouse Subs is built on a passion for hearty food, heartfelt service, and public safety. Our mission is to serve great food and give back to the communities we serve through the Firehouse Subs Public Safety Foundation . We're proud to be recognized as the #1 brand in community support in the restaurant industry. Note: This position is with an independently owned and operated franchise. All hiring decisions are made by the franchisee.
    $20k-28k yearly est. 19d ago

Learn more about user experience researcher jobs

How much does a user experience researcher earn in Tempe, AZ?

The average user experience researcher in Tempe, AZ earns between $63,000 and $119,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.

Average user experience researcher salary in Tempe, AZ

$87,000
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