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Utility technician vs service technician

The differences between utility technicians and service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a utility technician, becoming a service technician takes usually requires 6-12 months. Additionally, a service technician has an average salary of $40,379, which is higher than the $37,073 average annual salary of a utility technician.

The top three skills for a utility technician include customer service, ladders and safety procedures. The most important skills for a service technician are plumbing, customer service, and preventative maintenance.

Utility technician vs service technician overview

Utility TechnicianService Technician
Yearly salary$37,073$40,379
Hourly rate$17.82$19.41
Growth rate5%8%
Number of jobs121,895254,533
Job satisfaction4-
Most common degreeHigh School Diploma, 32%Associate Degree, 29%
Average age4744
Years of experience412

What does a utility technician do?

A utility technician performs various duties and responsibilities for an organization. These include inspecting utility infrastructure and reporting any deficiencies, auditing utility services and ensuring current standards are complied with, and updating and maintaining the utility information database. As a utility technician, you are responsible for coordinating projects and communicating results of finished projects, performing preventive maintenance, and diagnosing and troubleshooting equipment and system malfunctions. You are also responsible for conducting training and mentoring new utility technicians.

What does a service technician do?

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

Utility technician vs service technician salary

Utility technicians and service technicians have different pay scales, as shown below.

Utility TechnicianService Technician
Average salary$37,073$40,379
Salary rangeBetween $27,000 And $49,000Between $28,000 And $57,000
Highest paying CityMilwaukee, WIRichmond, CA
Highest paying stateHawaiiHawaii
Best paying companyAnheuser-BuschIBM
Best paying industryFinanceTechnology

Differences between utility technician and service technician education

There are a few differences between a utility technician and a service technician in terms of educational background:

Utility TechnicianService Technician
Most common degreeHigh School Diploma, 32%Associate Degree, 29%
Most common majorBusinessBusiness
Most common college--

Utility technician vs service technician demographics

Here are the differences between utility technicians' and service technicians' demographics:

Utility TechnicianService Technician
Average age4744
Gender ratioMale, 85.8% Female, 14.2%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 19.4% Asian, 4.6% White, 59.4% American Indian and Alaska Native, 1.2%Black or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%
LGBT Percentage2%1%

Differences between utility technician and service technician duties and responsibilities

Utility technician example responsibilities.

  • Maintain numerous automate scripts to assist in managing Linux systems.
  • Assist engineers in daily duties such as lighting and HVAC.
  • Process includes both mechanical and electronic integration-programming of settings, PLC linking power settings, etc.
  • Collect, compact and bail cardboard, transport cardboard pallets to pickup area with a pallet jack.
  • Experience in/with electric motors, diesel motors, gasoline engines, pumps, plumbing systems, isolation valves.
  • General landscape maintenance including mowing lawns, blowing walkway surfaces, as well as tree and branch removal.
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Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
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Utility technician vs service technician skills

Common utility technician skills
  • Customer Service, 13%
  • Ladders, 6%
  • Safety Procedures, 4%
  • HVAC, 3%
  • Cranes, 3%
  • Preventive Maintenance, 3%
Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%

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