How to hire a utilization coordinator

How to hire a utilization coordinator, step by step

Here's a step-by-step utilization coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a utilization coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new utilization coordinator
• Step 8: Go through the hiring process checklist

What does a utilization coordinator do?

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1. Identify your hiring needs

   The utilization coordinator hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect utilization coordinator also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of utilization coordinators and their corresponding salaries.

   Type of Utilization Coordinator	Description	Hourly rate
   Utilization Coordinator		$16-30
   Surgery Scheduler	A surgery scheduler is responsible for organizing medical information, coordinating with doctors and other health professionals, and reaching out to patients to inform them of scheduled medical procedures and appointments. Surgery schedulers perform clerical and administrative duties, such as processing patients' payments, verifying insurance details, and updating their account information on the database... Show more	$12-20
   Scheduler	A scheduler is responsible for arranging appointments and carrying out reminder calls and correspondence to anyone involved. In a company setting, it is also a scheduler's responsibility to coordinate with various departments and personnel to organize an accurate timetable that will consist of meetings, gatherings, deadlines, or other pressing matters... Show more	$11-32

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Utilization Management
   • Patient Care
   • Medical Terminology
   • Data Entry
   • Utilization Review
   • Home Health
   • Discharge Planning
   • Mental Health
   • Appeals
   • CPT
   • Social Work
   • Authorization Request
   • Autocad

   Check all skills

   Responsibilities:

   • Manage and coordinate authorization of denial letters and request for appeals with all levels of services.
   • Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
   • Perform accurate verification of eligibility and benefits as well as advanced application of CPT, ICD-9 and ICD-10 codes.
   • Assign accurate ICD-9 and CPT codes to request services for referral and authorization processing.
   • Claim adjudication for assign HMO members.
   • Provide orientation to pre-certification process for HMO, PPO, and POS members.

   More utilization coordinator duties

3. Make a budget

   Including a salary range in your utilization coordinator job description helps attract top candidates to the position. A utilization coordinator salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a utilization coordinator in Wyoming may be lower than in Massachusetts, and an entry-level utilization coordinator usually earns less than a senior-level utilization coordinator. Additionally, a utilization coordinator with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average utilization coordinator salary

   $47,791yearly

   $22.98 hourly rate

   ---

   Entry-level utilization coordinator salary

   $35,000 yearly salary

   Updated December 17, 2025

   Average utilization coordinator salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$65,619	$32
   2	Colorado	$60,198	$29
   3	New Jersey	$58,996	$28
   4	California	$56,933	$27
   5	Arizona	$56,172	$27
   6	New York	$53,932	$26
   7	Illinois	$52,105	$25
   8	Wisconsin	$50,211	$24
   9	Maryland	$49,950	$24
   10	Florida	$48,859	$23
   11	Nevada	$48,703	$23
   12	Nebraska	$47,558	$23
   13	Texas	$47,395	$23
   14	Ohio	$47,135	$23
   15	Utah	$46,965	$23
   16	North Carolina	$46,958	$23
   17	New Mexico	$46,057	$22
   18	Georgia	$45,971	$22
   19	Idaho	$42,472	$20
   20	Montana	$38,566	$19

   Average utilization coordinator salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Loudoun Water	$64,426	$30.97
   2	NV Energy	$62,901	$30.24
   3	Greenbergfarrow	$61,527	$29.58
   4	Lincare Holdings	$60,914	$29.29
   5	Hwc Engineering	$60,600	$29.13	3
   6	Health Alliance	$59,962	$28.83	5
   7	Sanford Health	$58,349	$28.05	24
   8	C.W. Matthews Contracting Co.	$58,305	$28.03
   9	The Brooklyn Hospital Center	$58,171	$27.97
   10	Humana	$57,824	$27.80	68
   11	Mount Sinai Health System	$57,521	$27.65	7
   12	Valley Transportation	$57,222	$27.51
   13	Colliers Engineering & Design	$56,196	$27.02
   14	Universal Health Services	$55,540	$26.70	52
   15	Harris Health System	$55,456	$26.66
   16	HNTB	$55,300	$26.59	8
   17	Jacobs Engineering Group	$54,602	$26.25
   18	Credit Suisse	$53,954	$25.94
   19	HDR	$53,801	$25.87	58
   20	Beaumont Health	$53,628	$25.78

4. Writing a utilization coordinator job description

   A job description for a utilization coordinator role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a utilization coordinator job description:

   Utilization coordinator job description example

   Colliers Engineering & Design is seeking a utility Coordinator which will act as the liaison between infrastructure designers, utility agencies and project owners on behalf of clients for Utility Engineering, Utility Coordination and Utility Surveying services.
   Responsibilities • Ability to read and interpret engineering plans to act as a subject matter liaison between infrastructure designers, utility agencies and project owners on behalf of clients
   • Performs utility records research, compiles project utility contact ledgers and utility conflict tracking
   • Conducts utility coordination meetings, documents meeting minutes and maintains files of all activities for each utility agency
   • Assemble and evaluate for completeness utility agreement documents including project owner required utility plans, specifications and cost estimates
   • Performs follow-up of meeting action items to assure effective coordination results
   • Meets with utility representatives and other entities to explain the utility accommodation policy and relocation and reimbursement processes, negotiate, answer questions and to resolve problems
   • Communicates verbally and in writing to keep project team informed regarding the status of utility coordination activities
   • Develops, implements and interprets Department policies and procedures as they relate to utility adjustments, relocations, negotiations, reimbursements and compliance with applicable state and federal laws
   • Develops, maintains and updates utility relocation schedules
   • Monitors the installation/removal, adjustment or relocation of utilities
   • Prepares, processes and maintains documents, references and/or resource materials
   • Reviews agreements, plans, specifications and billings submitted by the utility companies
   • Perform QA/QC reviews of utility plans, specifications and cost estimates to assure compliance with applicable rules, regulations and statutory requirements
   • Assists with the management of SUE/UC schedules and submittals
   • Participates with marketing SUE/UC services both internally and externally
   • Develops and maintains client relationships
   • Performs other job responsibilities as assigned Qualifications • Minimum of 2 years of utility experience SUE/UC
   • Knowledge of utility coordination process
   • Knowledge of AutoCAD Civil 3D and MicroStation V8i
   • Good written and verbal communication skills
   • Strong organizational skills and attention to details What We Offer At Colliers Engineering & Design, our people are our most important resource. That's why we are committed to providing all our employees with a safe, comfortable work environment, potential for career advancement, and the ability to impact society through their projects as well as Company sponsored activities. This dedication begins with supporting a work life balance through a generous compensation package that includes: company paid medical, dental, and vision coverage; paid pregnancy disability leave; short- and long-term disability insurance; life insurance; a company-matched 401(k)/Roth; paid time off that includes parental and military leave; employee referral and professional license bonuses and a straight time policy that compensates exempt employees for billable hours worked in excess of 40 billable hours within a work week. We have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a free in-house resource for hundreds of educational and self-enrichment courses; mentorship program; wellness program; Women's Organization and ongoing philanthropic opportunities. Apply today to learn how you can join our team of professionals, so we can help you Accelerate Your Success!

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5. Post your job

   To find utilization coordinators for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any utilization coordinators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level utilization coordinators with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your utilization coordinator job on Zippia to find and recruit utilization coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting utilization coordinators requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new utilization coordinator

   Once you've selected the best utilization coordinator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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