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Technical Director jobs at VCA Animal Hospitals - 566 jobs

  • Regional Technician Director

    VCA Animal Hospitals 4.2company rating

    Technical director job at VCA Animal Hospitals

    VCA is seeking an experienced and passionate Regional Technician Director (RTD) to lead the development, engagement, and advancement of veterinary technicians and assistants across hospitals in the Heartland group, including Indiana, Illinois, Wisconsin, Minnesota, Iowa, and Omaha, Nebraska. This role is central to advancing quality medicine, patient and team safety, and technician utilization while aligning with VCA's mission, medical initiatives, and standards. The Regional Technician Director will serve as a strategic and hands-on leader, empowering technician and assistant teams through mentorship, collaboration, and validated resources. A key focus of this role is creating a strong culture of learning and professional growth while supporting hospitals in delivering exceptional patient care. Working within an organization that values local input and decision-making, the RTD partners closely with Field Leaders to foster an excellent service culture and working environment. This role collaborates daily with Regional Medical Directors, Regional Operations Directors, Recruiters, Marketing Managers, and national support teams to ensure consistent medical excellence across the region. Candidates must be willing to travel up to 65% to the hospitals they support. Responsibilities Elevate medical quality, patient safety, and team safety across all supported hospitals Develop, mentor, and engage veterinary technician and assistant teams through ongoing education and leadership development Establish and implement a roadmap for technician and assistant career advancement, retention, and attraction of new talent Help doctors better utilize and leverage technician teams to improve workflow and patient outcomes Develop training tools and deliver ongoing education aligned with VCA medical initiatives Build and maintain relationships with external veterinary technician schools, professional organizations, and industry partners Support and mentor Technical Supervisors to meet performance goals and foster a positive hospital culture Partner with Field Leadership and national resources to drive consistency, collaboration, and best practices across the region Travel regularly to support hospitals; overnight travel is required Education and Qualifications Credentialed Veterinary Technician (RVT/CVT/LVT) with a minimum of five (5) years of experience Active licensure in states within assigned region Strong interpersonal, communication, and relationship-building skills Demonstrated success building and leading high-performing teams Ability to manage multiple priorities in a fast-paced, evolving environment Proven ability to partner effectively with Medical Directors and veterinarians Previous experience in a supervisory or leadership role with direct reports across multiple geographies Graduate of an AVMA-accredited Veterinary Technology/Technician program Experience with public speaking, facilitation, and presentations Additional Information Compensation is negotiable based on education, experience, and other relevant credentials. The US base salary range for this full-time position is $85,000-$95,000. Our salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
    $85k-95k yearly Auto-Apply 46d ago
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  • Healthcare Technology Director: Strategy & Security

    Institute On Aging 4.1company rating

    San Francisco, CA jobs

    A leading organization in healthcare innovation is seeking a Technology Director to oversee technology strategies and support operations across multiple departments. The role focuses on managing vendor relationships, ensuring compliance with regulations, and driving technological advancements for better service delivery. Ideal candidates will have significant experience in technology management, strong leadership skills, and the ability to effectively communicate complex information. The position offers a salary range of $190,000 - $210,000 annually. #J-18808-Ljbffr
    $190k-210k yearly 6d ago
  • Technology Director

    Institute On Aging 4.1company rating

    San Francisco, CA jobs

    Technology Director page is loaded## Technology Directorlocations: San Francisco, CAtime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR1592IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.Reporting to the Sr. Director of Technology Services, the Technology Director will oversee and support all technology needs and strategies across the organization's business lines. As a skilled project and relationship manager, the Technology Director will collaborate with internal customers and external vendors to identify and effectively implement technology solutions in support of Institute on Aging's work. Successful candidates will have experience in technology management and operations. They will balance responsibilities as a strategic thinker with a willingness to act as a hands-on individual contributor when needed. They will possess strong content knowledge but must be able to communicate and partner with individuals who have limited familiarity with technology. This is a tremendous opportunity to drive technology within an established organization**Responsibilities include but are not limited to:*** Oversee the technology strategy and budget across Institute on Aging's functional departments.* Participate on the management team, collaborating with other organizational leaders to align technology initiatives with organizational goals. Give or arrange for presentations and trainings to appropriate to executive and other audiences at all levels.* Define the vision for business management and reporting architecture across people, processes and technologies.* Drive the successful launch and implementation of this architecture across multiple teams through strong project management and careful attention to staff needs, ultimately ensuring that staff effectively adopt new platforms/processes.* Lead the relationship with Institute on Aging's outsourced technology vendors and consultants, allowing the organization to fully realize the benefits of the services available.* Administer line of business applications to ensure ongoing alignment with business processes and reporting needs.* Ensure compliance with applicable privacy and security regulations (e.g. HIPAA), including the annual risk assessment, information security program, policy documentation, employee training and technology evaluations.* Work with vendors and internal stakeholders to develop and oversee a comprehensive business continuity, security and privacy risk management strategy.* Manage electronic health information systems to meet various functional goals and regulatory requirements. Supervise employees and supporting technology providers and consultants who contribute to the electronic health information systems and related solutions.* Lead the technology portion of facilities projects including planning, cost modeling, and project execution for sites across many California counties. Support needs for data cabling, audio-visual equipment, building systems and similar building-related technology requirements. This may require occasional driving to sites or air travel, and engagement of new or existing vendors.* Work with vendors and staff to support the many remote and field-based employees with appropriate and secure technology solutions including portable devices and media, remote desktop, mobile phones/apps, and remote collaboration tools.* Communicate and exercise leadership presence and form collaborative partnerships, sharing essential information about technology with appropriate leaders or to all employees.* Oversee and arrange technology procurement. Recommend and implement cost containment activities. Assist managers in correct budgeting of technology. Prioritize minor and major initiatives for decision-making by approvers.* Secure and retain technology human resources though various means including third parties and IOA internal recruiting. Provide excellent onboarding to new staff, and meet goals to hire and retain employees through a supportive, productive, motivating management approach and appropriate communications. Excellent soft skills are extremely important for this position.* Provide requests for proposal vendor engagement, procurement, and contracts for technology and collaborate internally to minimize risk and meet government procurement standards and requirements. Implement a structured vendor engagement lifecycle process.**Qualifications:*** Minimum of 5-7 years of progressive experience in technology management and operations with experience working in a multi-site setting.* Bachelor's degree required, ideally in the field of computer science, information systems, or management.* Minimum of 2 years of experience or industry credential/certification in information security, preferably in a health care environment under HIPAA regulations.* Excellent track record as a people manager whose staff is engaged and motivated. Demonstrated success in managing staff and providing effective delegation and coaching.* Exceptional project management skills and a successful track record of mapping workflows, improving processes and integrating business systems across functions. This should be evidenced by training or experience equivalent to PMP certification or similar.* Strong technical experience in implementing and supporting a variety of platforms across both infrastructure, and applications including the cloud, with the ability to quickly learn new systems as needed.* Experience with Database platforms, preferably Microsoft.* Experience using and building KPIS, data metrics, data warehousing, and historical trending would be most valuable.* Experience in vendor management, with effective relationship-building and negotiation skills.* Experience in budget management and oversight, in organizations with a technology budget of $1,000,000 or more.* Strong customer service orientation and communication skills with the ability to collaborate with and support a diverse range of internal clients.* Ability to develop strong relationships within a fast-paced, multi-faceted organization that values diverse opinions; enthusiasm for working in an entrepreneurial and innovative environment.* The position requires Microsoft Office proficiency, including Excel at intermediate level, Outlook, Word, PowerPoint, and Visio.* California drivers license is required.Mental requirements include high emotional intelligence, handling stress, ability to clarify and simplify complex information, research and analysis skills, and agility to respond rapidly to change.**Compensation:****Range:** $190,000 - $210,000/Annual*This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.**This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.***Beware of Hiring Scams**We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.* Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.* All official communication will come from a verified IOA email address.* If #J-18808-Ljbffr
    $190k-210k yearly 6d ago
  • Senior Director of Technology Solutions

    Evergreen 4.4company rating

    Seattle, WA jobs

    Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation. We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit. These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do. About the Role This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers. What You'll Do Strategic Leadership and Transformation Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation. Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities. Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner. Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams. Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation. Technology Strategy and Execution Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks. Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives. Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals. Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value. Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions. What You'll Bring 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients. Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines. Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives. Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients. Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies. Exceptional skills in executive presentation, negotiation, and relationship management. A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains. Strong negotiation and problem-solving abilities. Willingness to travel for client engagements and strategic events as needed. Proven experience operating within a vendor-client environment, managing client executive relationships, and solution delivery Proven experience operating within a vendor-client environment, managing client executive relationships and solution delivery.
    $152k-203k yearly est. 4d ago
  • Senior Director of Technology Solutions

    Evergreen 4.4company rating

    Dallas, TX jobs

    Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation. We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit. These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do. About the Role This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers. What You'll Do Strategic Leadership and Transformation Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation. Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities. Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner. Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams. Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation. Technology Strategy and Execution Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks. Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives. Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals. Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value. Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions. What You'll Bring 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients. Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines. Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives. Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients. Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies. Exceptional skills in executive presentation, negotiation, and relationship management. A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains. Strong negotiation and problem-solving abilities. Willingness to travel for client engagements and strategic events as needed. Proven experience operating within a vendor-client environment, managing client executive relationships, and solution delivery Proven experience operating within a vendor-client environment, managing client executive relationships and solution delivery.
    $119k-162k yearly est. 5d ago
  • Tech Solution Sales Director

    Iqvia LLC 4.7company rating

    Boston, MA jobs

    To be eligible for this position, you must reside in the same country where the job is located.**Location:**Must be commutable to the Boston, MA or San Francisco, CA area**Job Profile Summary:*** Works directly with clients to provide value-added input on their strategic issues, identifies additional business development opportunities, and manages commitments for services delivery, managed service, or implementation-oriented client projects. This role is highly focused on driving sales and cultivating new business opportunities, requiring expertise in hunting for new clients, identifying growth areas, and building long-term, profitable partnerships. Works within a specific area of expertise or region but may have responsibility across multiple practice areas and/or clients.### **Essential Functions*** Serves as primary owner of client engagements, focusing on client satisfaction, delivery quality, and identifying opportunities for business expansion.* **Drives sales efforts**: Develops and implements strategies to secure new clients, penetrate untapped markets, and increase revenue.* **Generates new business leads** and proactively identifies sales opportunities through market analysis, networking, and building strong client relationships.* Meets or exceeds assigned revenue and sales targets by effectively managing a robust pipeline of opportunities.* Develops tailored solutions for clients, presenting and pitching services to senior executives and decision-makers.* **Takes a hunter mentality**: Actively pursues opportunities to grow accounts and expand IQVIA's footprint in the market.* Leads and manages proposal development with a focus on delivering compelling, client-centric solutions.* Negotiates contracts and closes high-value deals, ensuring alignment with client needs and organizational goals.* Collaborates with internal teams, including Marketing, Sales, and Delivery, to create comprehensive go-to-market strategies.* Serves as a solutions-based expert, applying consultative problem-solving skills to address complex client challenges.* Identifies and develops tangible, commercial offerings that address market trends and client priorities.* Enhances IQVIA's market presence by contributing to thought leadership, attending conferences, and expanding professional networks.* Assumes responsibility for talent and people development within the team, helping build a high-performing and motivated workforce.### **Required Education and Experience**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Experience*** Typically requires 10+ years of professional experience, with a proven track record in sales, business development, or related roles.* Demonstrated success in **hunting for new business** and closing large-scale deals.* Extensive experience in building and managing a pipeline of opportunities and achieving or exceeding revenue targets.**Knowledge*** Recognized as a thought leader in sales and business development, with a strong understanding of client needs and market dynamics in the life sciences or healthcare industry.* Deep knowledge of effective sales methodologies, consultative selling, and relationship management.**Education*** Bachelor's Degree required;* Master's Degree preferred.**Skills and Abilities*** Strong hunting skills to proactively identify and secure new client opportunities.* Expertise in consultative sales approaches, with the ability to craft compelling value propositions and deliver high-impact presentations.* Exceptional negotiation and closing skills to win high-value contracts.* Proven ability to develop client acquisition strategies and penetrate new markets.* Broad knowledge of the life sciences industry, including trends, challenges, and competitive landscapes.* Excellent interpersonal and relationship-building skills to engage with senior stakeholders and decision-makers effectively.* Proficiency in using CRM tools or other platforms to track sales activity and manage pipelines.* Strategic thinking with a focus on developing innovative solutions to address evolving client demands.* High energy, enthusiasm, and a results-driven approach to achieving business growth.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.The potential base pay range for this role, when annualized, is $134,200.00 - $286,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. #J-18808-Ljbffr
    $84k-112k yearly est. 4d ago
  • Nuclear Cardiology Manager/Technical Director - Nuclear Cardiology Stress Testing - FT - Day

    Stormont Vail Health 4.6company rating

    Topeka, KS jobs

    Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Exempt Responsible for day- to- day management of the Nuclear Cardiology/Stress Testing in both the Heart Center, Manhattan Campus and Mobile Nuclear Truck. Responsibilities including working closely with the Department Director, Medical Director and staff to develop and maintain the delivery of services in support of the strategic goals of SVH and the Cardiovascular Service Line. Services are provided in hospital, clinic and outreach settings. Responsibilities also include quality monitoring, fiscal and resource malmanagement, staff training, competency assessments, job evaluations and corrective actions. The incumbent also performs the duties of a staff nuclear technologist. Experience Qualifications 2 years Nuclear Medicine experience. Required Skills and Abilities Demonstrates proper use of equipment, time and supplies in effort to control cost (Required proficiency) Demonstrates a commitment to continue personal and/or professional development. Maintains CEU's for certification. (Required proficiency) Demonstrates an openness to change through suggestions and constructive criticism (Required proficiency) Licenses and Certifications Certified Nuclear Medicine Technologist - NMTCB Required Licensed Radiology Technologist (LRT) - KSBHA Required Nuclear Medicine Technology - ARRT Preferred Drivers License - DMV Required Basic Life Support - BLS Required within 90 days. What you will do Ensure that the scope of service and the quality of services meet the needs of customers and regulatory organizations including but not limited to ACR and JCAHO. Assists Department Director in developing annual capital and operational budgets. Staffing of departments to include interviewing, making hiring recommendations to Department Director, orientation, scheduling, corrective actions, staff development and performance appraisal. responsible for revenue cycle to include charge generation, daily reconciliation and coding. Develops, evaluates, interprets and modifies department policies and procedures. Travel Requirements 10% travel to Manhattan Nuc Med Dept for supervisory oversight. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability Hybrid Scope Has Supervisory Responsibility Has Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Ladders): Rarely less than 1 hour Climbing (Stairs): Rarely less than 1 hour Crawling: Rarely less than 1 hour Crouching: Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour Driving (Standard): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Frequently 3-5 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 50 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 50 lbs Pushing: Occasionally 1-3 Hours up to 50 lbs Reaching (Forward): Occasionally 1-3 Hours up to 50 lbs Reaching (Overhead): Frequently 3-5 Hours up to 50 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Occasionally 1-3 Hours Standing: Occasionally 1-3 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Frequently 3-5 Hours Physical Demand Comments: The employee must be able to lift or move 4 to 5 patients on a daily basis. Ability to help and assist needful patient on to camera pallet or exam table. Must be able to walk or stand for long periods of time. Must be able to express and exchange ideas by means of the written and spoken word. Must be able to walk from area to area. Working Conditions Chemical: Rarely less than 1 hour Combative Patients: Rarely less than 1 hour Infectious Diseases: Rarely less than 1 hour Mechanical: Rarely less than 1 hour Needle Stick: Rarely less than 1 hour Noise/Sounds: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
    $104k-157k yearly est. Auto-Apply 3d ago
  • Technical Support Manager, 988

    The Mental Health Association of NYC Dba Vibrant Emotional Health 3.9company rating

    Remote

    Department: Technology Reports to: Director, Enterprise IT Support Travel: ≤ 10% Pay Range: $100,000 - $131,500 * *New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Overview: The 988 Technical Support Manager's role is to oversee all 988 Help Desk staff (15) and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of incidents, including the monitoring, tracking, and coordination of 988 Help Desk functions. The Technical Support Manager is also responsible for planning, designing, and analyzing the organization's 988 Help Desk according to best practices while ensuring high levels of customer service quality and availability. This individual will develop, implement, and oversee policies and procedures to ensure consistent service levels and quick resolutions. This manager is also responsible for staffing capacity planning, service process design, performance analysis, and developing proactive resolution plans. Duties/Responsibilities: Strategy & Planning Develop Service Level Agreements (SLAs) to establish problem resolution expectations and timeframes. Develop policies and procedures that outline how problems are identified, documented, assigned, and corrected. Analyze the performance of Help Desk activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance the quality of service and prevent future problems. Acquisition & Deployment: Collaborate with other departments to identify and/or procure Help Desk software for internal staff and external clients. Conduct research on emerging products, services, protocols, and standards in support of Help Desk technology procurement and development efforts. Liaise with vendors for the procurement of new systems technologies; oversee the installation and resolve adaptation issues. Ensure appropriate training initiatives for new and existing staff. Operational Management: Manage the processing of incoming requests to the Help Desk via both telephone and email to ensure courteous, timely, and effective resolution of end-user issues. Develop and enforce request handling and escalation policies and procedures. Track and analyze trends in Help Desk requests and generate statistical reports. Assess the need for any system reconfigurations (minor or significant) based on request trends and make recommendations. Identify, recommend, develop, and implement end-user training programs to increase computer literacy and self-sufficiency. Oversee the development and communication of help sheets, usage guides, and FAQs for end users. Oversee the development, implementation, and administration of Help desk staff training procedures and policies. Train, coach, and mentor Help Desk Technicians and other junior staff. Manage the overall Help Desk activities and staff. Contribute to escalated problem resolution by giving in-person, hands-on support to end users when necessary. Monitor incident trends and anticipate potential problems for proactive resolution. Required Skills/Abilities: Hands-on experience with Help Desk and remote-control software Hands-on experience with a wide variety of computer software, hardware, and peripherals, including Microsoft365, Azure, AWS Experience with computer security systems, password, and file protection protocols Basic networking knowledge to support desktop issues Solid technical background with an ability to give instructions to a non-technical audience Customer-service oriented with a problem-solving attitude Excellent written and verbal communications skills Team management skills Team-oriented, possess a positive attitude, and work well with others. Genuine passion for providing excellent customer service and a problem-solving attitude. Required Qualifications: 5+ years of professional or technical experience in IT with a strong background in all aspects of customer service. 2+ years' current management experience that demonstrates proficiency in leadership techniques and management of resources. Experience managing a 24/7 support team a plus Hands-on experience with a wide variety of computer software, hardware, and peripherals, including Microsoft365, Azure, AWS Experience with Genesys Cloud and Salesforce a plus Basic networking knowledge to support desktop issues Other Requirements: Must be team-oriented, possess a positive attitude, and work well with others. Have a genuine passion for providing excellent customer service and a problem-solving attitude. Must be able to meet outside of regular hours with 2nd and 3rd shift teams on occasion (between 5-6PM ET and 7-8AM ET) We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process. Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from *************** email address.
    $31k-59k yearly est. Auto-Apply 39d ago
  • Technology Director

    Institute On Aging 4.1company rating

    San Francisco, CA jobs

    IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. Reporting to the Sr. Director of Technology Services, the Technology Director will oversee and support all technology needs and strategies across the organization's business lines. As a skilled project and relationship manager, the Technology Director will collaborate with internal customers and external vendors to identify and effectively implement technology solutions in support of Institute on Aging's work. Successful candidates will have experience in technology management and operations. They will balance responsibilities as a strategic thinker with a willingness to act as a hands-on individual contributor when needed. They will possess strong content knowledge but must be able to communicate and partner with individuals who have limited familiarity with technology. This is a tremendous opportunity to drive technology within an established organization Responsibilities include but are not limited to: Oversee the technology strategy and budget across Institute on Aging's functional departments. Participate on the management team, collaborating with other organizational leaders to align technology initiatives with organizational goals. Give or arrange for presentations and trainings to appropriate to executive and other audiences at all levels. Define the vision for business management and reporting architecture across people, processes and technologies. Drive the successful launch and implementation of this architecture across multiple teams through strong project management and careful attention to staff needs, ultimately ensuring that staff effectively adopt new platforms/processes. Lead the relationship with Institute on Aging's outsourced technology vendors and consultants, allowing the organization to fully realize the benefits of the services available. Administer line of business applications to ensure ongoing alignment with business processes and reporting needs. Ensure compliance with applicable privacy and security regulations (e.g. HIPAA), including the annual risk assessment, information security program, policy documentation, employee training and technology evaluations. Work with vendors and internal stakeholders to develop and oversee a comprehensive business continuity, security and privacy risk management strategy. Manage electronic health information systems to meet various functional goals and regulatory requirements. Supervise employees and supporting technology providers and consultants who contribute to the electronic health information systems and related solutions. Lead the technology portion of facilities projects including planning, cost modeling, and project execution for sites across many California counties. Support needs for data cabling, audio-visual equipment, building systems and similar building-related technology requirements. This may require occasional driving to sites or air travel, and engagement of new or existing vendors. Work with vendors and staff to support the many remote and field-based employees with appropriate and secure technology solutions including portable devices and media, remote desktop, mobile phones/apps, and remote collaboration tools. Communicate and exercise leadership presence and form collaborative partnerships, sharing essential information about technology with appropriate leaders or to all employees. Oversee and arrange technology procurement. Recommend and implement cost containment activities. Assist managers in correct budgeting of technology. Prioritize minor and major initiatives for decision-making by approvers. Secure and retain technology human resources though various means including third parties and IOA internal recruiting. Provide excellent onboarding to new staff, and meet goals to hire and retain employees through a supportive, productive, motivating management approach and appropriate communications. Excellent soft skills are extremely important for this position. Provide requests for proposal vendor engagement, procurement, and contracts for technology and collaborate internally to minimize risk and meet government procurement standards and requirements. Implement a structured vendor engagement lifecycle process. Qualifications: Minimum of 5-7 years of progressive experience in technology management and operations with experience working in a multi-site setting. Bachelor's degree required, ideally in the field of computer science, information systems, or management. Minimum of 2 years of experience or industry credential/certification in information security, preferably in a health care environment under HIPAA regulations. Excellent track record as a people manager whose staff is engaged and motivated. Demonstrated success in managing staff and providing effective delegation and coaching. Exceptional project management skills and a successful track record of mapping workflows, improving processes and integrating business systems across functions. This should be evidenced by training or experience equivalent to PMP certification or similar. Strong technical experience in implementing and supporting a variety of platforms across both infrastructure, and applications including the cloud, with the ability to quickly learn new systems as needed. Experience with Database platforms, preferably Microsoft. Experience using and building KPIS, data metrics, data warehousing, and historical trending would be most valuable. Experience in vendor management, with effective relationship-building and negotiation skills. Experience in budget management and oversight, in organizations with a technology budget of $1,000,000 or more. Strong customer service orientation and communication skills with the ability to collaborate with and support a diverse range of internal clients. Ability to develop strong relationships within a fast-paced, multi-faceted organization that values diverse opinions; enthusiasm for working in an entrepreneurial and innovative environment. The position requires Microsoft Office proficiency, including Excel at intermediate level, Outlook, Word, PowerPoint, and Visio. California drivers license is required. Mental requirements include high emotional intelligence, handling stress, ability to clarify and simplify complex information, research and analysis skills, and agility to respond rapidly to change. Compensation: Range: $190,000 - $210,000/Annual This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. This range does not include any additional equity, benefits, or other non-monetary compensation which may be included. Beware of Hiring Scams We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels. Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process. All official communication will come from a verified IOA email address. If you receive any suspicious communication or requests, report them to *****************************. All legitimate job openings can be found on the Institute on Aging Careers Page. We encourage you to learn more about IOA by visiting us here. IOA reserves the right to adjust work hours or duties when appropriate. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $190k-210k yearly Auto-Apply 42d ago
  • Technology Director

    Institute On Aging 4.1company rating

    San Francisco, CA jobs

    IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. Reporting to the Sr. Director of Technology Services, the Technology Director will oversee and support all technology needs and strategies across the organization's business lines. As a skilled project and relationship manager, the Technology Director will collaborate with internal customers and external vendors to identify and effectively implement technology solutions in support of Institute on Aging's work. Successful candidates will have experience in technology management and operations. They will balance responsibilities as a strategic thinker with a willingness to act as a hands-on individual contributor when needed. They will possess strong content knowledge but must be able to communicate and partner with individuals who have limited familiarity with technology. This is a tremendous opportunity to drive technology within an established organization Responsibilities include but are not limited to: * Oversee the technology strategy and budget across Institute on Aging's functional departments. * Participate on the management team, collaborating with other organizational leaders to align technology initiatives with organizational goals. Give or arrange for presentations and trainings to appropriate to executive and other audiences at all levels. * Define the vision for business management and reporting architecture across people, processes and technologies. * Drive the successful launch and implementation of this architecture across multiple teams through strong project management and careful attention to staff needs, ultimately ensuring that staff effectively adopt new platforms/processes. * Lead the relationship with Institute on Aging's outsourced technology vendors and consultants, allowing the organization to fully realize the benefits of the services available. * Administer line of business applications to ensure ongoing alignment with business processes and reporting needs. * Ensure compliance with applicable privacy and security regulations (e.g. HIPAA), including the annual risk assessment, information security program, policy documentation, employee training and technology evaluations. * Work with vendors and internal stakeholders to develop and oversee a comprehensive business continuity, security and privacy risk management strategy. * Manage electronic health information systems to meet various functional goals and regulatory requirements. Supervise employees and supporting technology providers and consultants who contribute to the electronic health information systems and related solutions. * Lead the technology portion of facilities projects including planning, cost modeling, and project execution for sites across many California counties. Support needs for data cabling, audio-visual equipment, building systems and similar building-related technology requirements. This may require occasional driving to sites or air travel, and engagement of new or existing vendors. * Work with vendors and staff to support the many remote and field-based employees with appropriate and secure technology solutions including portable devices and media, remote desktop, mobile phones/apps, and remote collaboration tools. * Communicate and exercise leadership presence and form collaborative partnerships, sharing essential information about technology with appropriate leaders or to all employees. * Oversee and arrange technology procurement. Recommend and implement cost containment activities. Assist managers in correct budgeting of technology. Prioritize minor and major initiatives for decision-making by approvers. * Secure and retain technology human resources though various means including third parties and IOA internal recruiting. Provide excellent onboarding to new staff, and meet goals to hire and retain employees through a supportive, productive, motivating management approach and appropriate communications. Excellent soft skills are extremely important for this position. * Provide requests for proposal vendor engagement, procurement, and contracts for technology and collaborate internally to minimize risk and meet government procurement standards and requirements. Implement a structured vendor engagement lifecycle process. Qualifications: * Minimum of 5-7 years of progressive experience in technology management and operations with experience working in a multi-site setting. * Bachelor's degree required, ideally in the field of computer science, information systems, or management. * Minimum of 2 years of experience or industry credential/certification in information security, preferably in a health care environment under HIPAA regulations. * Excellent track record as a people manager whose staff is engaged and motivated. Demonstrated success in managing staff and providing effective delegation and coaching. * Exceptional project management skills and a successful track record of mapping workflows, improving processes and integrating business systems across functions. This should be evidenced by training or experience equivalent to PMP certification or similar. * Strong technical experience in implementing and supporting a variety of platforms across both infrastructure, and applications including the cloud, with the ability to quickly learn new systems as needed. * Experience with Database platforms, preferably Microsoft. * Experience using and building KPIS, data metrics, data warehousing, and historical trending would be most valuable. * Experience in vendor management, with effective relationship-building and negotiation skills. * Experience in budget management and oversight, in organizations with a technology budget of $1,000,000 or more. * Strong customer service orientation and communication skills with the ability to collaborate with and support a diverse range of internal clients. * Ability to develop strong relationships within a fast-paced, multi-faceted organization that values diverse opinions; enthusiasm for working in an entrepreneurial and innovative environment. * The position requires Microsoft Office proficiency, including Excel at intermediate level, Outlook, Word, PowerPoint, and Visio. * California drivers license is required. Mental requirements include high emotional intelligence, handling stress, ability to clarify and simplify complex information, research and analysis skills, and agility to respond rapidly to change. Compensation: Range: $190,000 - $210,000/Annual This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. This range does not include any additional equity, benefits, or other non-monetary compensation which may be included. Beware of Hiring Scams We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels. * Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process. * All official communication will come from a verified IOA email address. * If you receive any suspicious communication or requests, report them to *****************************. * All legitimate job openings can be found on the Institute on Aging Careers Page. We encourage you to learn more about IOA by visiting us here. IOA reserves the right to adjust work hours or duties when appropriate. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $190k-210k yearly Auto-Apply 44d ago
  • HR Technology Director

    Hospital for Special Surgery 4.2company rating

    New York, NY jobs

    How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Day (United States of America) Compensation Range The base pay scale for this position is $112,000.00 - $170,875.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.What you will be doing In This Role, Your Responsibilities Will Be: Lead the strategy, design, and execution of HR technology and analytics solutions at HSS Own and oversee the full HR technology ecosystem, with Workday as the system of record Develop and execute a multi-year digital HR roadmap aligned with enterprise objectives Manage Workday implementations, enhancements, upgrades, and integrations Establish best practices for system configuration, data governance, security, and compliance Develop enterprise-level HR metrics, dashboards, and predictive models Enable data-driven workforce planning and operational insights Collaborate with IT, Finance, Legal, and Compliance to ensure regulatory adherence Promote innovation, automation, and continuous improvement across HR services Lead, develop, and manage direct and indirect teams Key Competencies & Core Capabilities: Strategic Thinking & Business Acumen Aligns HR technology and analytics strategy with HSS's clinical, academic, and operational priorities Translates workforce and organizational needs into scalable, compliant digital solutions Understands the unique demands of a 24/7 healthcare and unionized workforce environment HR Technology & Platform Expertise Deep expertise in Workday HCM, including Analytics, Prism, Data Lakes, integrations, and system architecture Leads system implementations, upgrades, and continuous optimization of HR platforms Leverages AI, automation, and agentic workflows to enhance HR operations and service delivery Data Literacy, Analytics & Storytelling Develops and maintains HR dashboards, workforce metrics, and predictive analytics Uses tools such as Workday Prism, Power BI, Tableau, or similar platforms Translates complex data into compelling insights that inform executive and operational decision-making Leadership & Change Management Builds, mentors, and leads high-performing HR technology and analytics teams Partners across HR, IT, Finance, Legal, and Compliance to deliver enterprise-wide solutions Applies structured change management practices to ensure adoption and sustained value Communication & Stakeholder Engagement Communicates complex technical concepts clearly to diverse audiences Influences senior leaders and acts as a trusted advisor across the organization Fosters collaboration across clinical, research, and administrative stakeholders Required Qualifications: Bachelor's degree in Computer Science, Human Resources, or a related field required Minimum of seven (7) years of Workday expertise, including Analytics, Prism, Data Lakes, and AI (including Agentic AI) Demonstrated experience leading and managing direct and indirect teams Proven success in project management and leadership of initiatives ranging from small to large scale Track record of promoting innovation, automation, and continuous improvement Strong analytical, problem-solving, planning, and decision-making skills Creative ability to identify issues, develop solutions, and drive results Excellent oral, written, and interpersonal communication skills Ability to interact effectively with stakeholders at all levels of the organization Strong organizational skills with the ability to multitask and shift priorities Ability to meet deadlines in a fast-paced, collaborative environment Supporting WD HCM Integrations: Analysis, Troubleshooting, Application & Data Discovery for New Proposed Integrations Hands-On HCM Workday Configuration Changes & Maintenance: Analysis & Proposing Setup Changes for Optimizing System Processes that Improve the Employee/Manager Experience Experience Implementation of New Workday HCM modules Preferred Qualifications That Set You Apart: Master's degree in a related field preferred Workday “Pro” Certification in multiple HCM applications is highly preferred Experience Integrating &/Or Implementing, Maintaining UKG Dimensions (aka Kronos) Candidates from healthcare and non-healthcare industries may bring transferable expertise, including: Enterprise HR or ERP platform leadership (e.g., Workday or comparable systems) Digital transformation and technology strategy development Workforce analytics, data visualization, and executive storytelling AI, automation, and process optimization Large-scale system implementations and change management Operating in regulated, compliance-driven environments Cross-functional collaboration and stakeholder management Building and leading high-performing technical and analytics teams Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.
    $112k-170.9k yearly Auto-Apply 51d ago
  • Technical Director

    Melaleuca 4.4company rating

    Idaho Falls, ID jobs

    Company Profile Technical Director, Research & Development For nearly 40 years, Melaleuca has been enhancing lives through innovative wellness and personal care products that are safer for homes, families, and the environment. As a Forbes “Best Employer” and USA Today “Top Workplace”, Melaleuca has grown to become a global leader in wellness with over 2 million customers worldwide - all while remaining debt-free, financially strong, and proudly never having a layoff in our history. Our mission is simple yet powerful: To enhance the lives of those we touch by helping people reach their goals. Everything we do - from research and development to manufacturing and distribution - supports that purpose. Overview Position Summary The Technical Director, Research & Development will lead product innovation, formulation development, and scientific research to drive the next generation of naturally derived Personal Care products. This leader will shape the scientific strategy for Melaleuca's Beauty and Personal Care categories, fostering innovation by using safer ingredients, and breakthrough formulations that uphold our standards of safety, performance, and sustainability.Reporting directly to the VP of R&D - Personal Care & Beauty, this position will play a pivotal role in advancing Melaleuca's reputation for science-backed innovation, guiding a talented R&D team from concept to commercialization. Responsibilities What You'll Do Lead Product Innovation: Direct all phases of research and product development for new and existing Personal Care products - from ideation and formulation to claims validation and launch readiness. Advance Science & Safety: Oversee scientific research, clinical testing, and claims substantiation to ensure our products are safe, effective, stable, and compliant with global regulations. Build & Inspire Teams: Manage and mentor a multidisciplinary R&D team of scientists, chemists, and technicians, fostering a collaborative culture of innovation, accountability, and excellence. Shape the Future of Clean Beauty: Identify and integrate new green chemistry technologies, sustainable ingredients, and formulation breakthroughs that reinforce Melaleuca's leadership in naturally derived personal care. Collaborate Across Functions: Partner closely with Product Development, Process Development, Regulatory, Quality, Legal, and Marketing teams to bring innovation to life. Champion Scientific Integrity: Serve as a key spokesperson for Melaleuca's product science, representing the company in scientific forums, supplier collaborations, and industry partnerships. Drive Results: Deliver R&D strategies and programs that meet performance, cost, timing, and claims goals - ensuring our products live up to Melaleuca's mission and customer expectations. Qualifications What You Bring Education: Master's or Ph.D. in Chemistry, Biochemistry, Toxicology, or a related scientific field. Experience: 10+ years in R&D leadership within the Personal Care, Beauty, or OTC product industries. Innovation Record: Proven success leading product innovation pipelines and developing breakthrough consumer products. Scientific Expertise: Deep understanding of formulation science, ingredient functionality, clinical testing, and claims support. Leadership Strength: Demonstrated ability to lead and develop technical teams in a collaborative, fast-paced environment. Business Acumen: Strong grasp of regulatory, sustainability, and intellectual property principles in a global consumer products environment. Communication Skills: Able to translate complex science into compelling, credible stories for internal and external audiences. Ability to relocate to Idaho Falls Idaho and work onsite 5 days a week. Must be legally authorized to work in the USA Why Melaleuca Why You'll Love Working Here Award-Winning Culture: Recognized by Forbes and USA Today as one of America's best employers. Unmatched Stability: Melaleuca has never had a layoff in nearly four decades - and remains proudly 100% debt-free. Mission-Driven Impact: Every innovation you lead enhances real lives - from the people who make our products to the customers who use them. End-to-End Innovation: Work with a vertically integrated company where ideas move from lab bench to market launch all under one roof. Beautiful Idaho Falls Campus: Enjoy a world-class R&D facility, collaborative teams, and the quality of life that comes with living in the heart of the Mountain West.
    $54k-73k yearly est. Auto-Apply 60d+ ago
  • Director Innovation and Technology

    VHC Health 4.4company rating

    Alexandria, VA jobs

    Title Director Innovation and Technology Job Description Purpose & Scope: The Director Innovation and technology is a member of the IS leadership team and is responsible for configuring and supporting clinical applications and interoperability services within the Epic electronic health record (EHR) software for members of VHC's care community needing access to patient information. This includes patients, community providers, and other healthcare facilities/organizations. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, with a focus on quality outcomes for our organization. Must be knowledgable in MyChart, EpicCare Link, and CareEverywhere focus as they will be heavily involved with maintenance and build on the patient portals, affiliated physician data exchange, and serve as the point of contact for the state run HIE efforts. Oversees the development of interfaces to physician practice electronic medical record (EMR) systems for the delivery of patient data using the Cerner Connectivity Hub platform. Participates on cross functional, integrated teams to troubleshoot complex problems across multiple domains. Designs, builds and tests system configuration. Translates business requirements into technical solutions. Conducts quality reviews of system builds. Position independently manages multiple medium or single department-scale IT internal business projects from inception to close, including resource management, risk identification and mitigation, quality assurance and change control. Leads process improvement or new business service implementation. Creates, provides and facilitates end user training. Leads proactive communication between and among business proponents, stakeholders and IT Leadership regarding assignments. Contributes to the improvement of established guidelines, tools, templates and methodologies. Reports department measurements and communicates metrics on activities. Broad general knowledge of information technology and institution activities. Develops proposals that consider alternatives and business case. Routinely interacts with IT vendors and provides technical interpretation for required services. May lead process or quality improvement efforts. Provides recommendations regarding the strategy and maintenance in areas assigned. Serves as point of contact for Affiliated Physicians of the health system, including any software or technology needs for the areas. Education: Bachelor's Degree in a Related Field Required; and; Master's Degree in a Related Field Preferred Experience: 10+ Years Information Services Required; and, Coordinating Budget Required; and, Management Preferred Certification/Licensure: Epic Certification: Application Specific To Be Obtained Within 12 Months Other Qualifications: Epic Certifications include: Ambulatory, MyChart, Care Everywhere, EpicCare Link • Knowledge of basic data interface and exchange concepts required. • Knowledge of interoperability initiatives such as eHealth Exchange, Carequality, and Commonwell Health Alliance; and data exchange protocols using Direct secure messaging and FHIR API. • Experience coordinating needs with state HIEs Proven ability to manage multiple priorities without jeopardizing deadlines or goals • Ability to effectively interface and collaborate with all levels within the organization (both technical and non-technical) • Presenting complex concepts and information to individuals and groups at all levels of the organization in a simple concise manner • Excellent analytical and problem solving skills • Strong communication skills, written, verbal, and listening • Working knowledge of Windows, Tablets, and mobile devices • Competency in PC applications such as Office, Visio, Outlook, etc.
    $98k-149k yearly est. Auto-Apply 6d ago
  • HR Technology Director

    Hospital for Special Surgery 4.2company rating

    Day, NY jobs

    How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Day (United States of America) Compensation Range The base pay scale for this position is $112,000.00 - $170,875.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.What you will be doing In This Role, Your Responsibilities Will Be: Lead the strategy, design, and execution of HR technology and analytics solutions at HSS Own and oversee the full HR technology ecosystem, with Workday as the system of record Develop and execute a multi-year digital HR roadmap aligned with enterprise objectives Manage Workday implementations, enhancements, upgrades, and integrations Establish best practices for system configuration, data governance, security, and compliance Develop enterprise-level HR metrics, dashboards, and predictive models Enable data-driven workforce planning and operational insights Collaborate with IT, Finance, Legal, and Compliance to ensure regulatory adherence Promote innovation, automation, and continuous improvement across HR services Lead, develop, and manage direct and indirect teams Key Competencies & Core Capabilities: Strategic Thinking & Business Acumen Aligns HR technology and analytics strategy with HSS's clinical, academic, and operational priorities Translates workforce and organizational needs into scalable, compliant digital solutions Understands the unique demands of a 24/7 healthcare and unionized workforce environment HR Technology & Platform Expertise Deep expertise in Workday HCM, including Analytics, Prism, Data Lakes, integrations, and system architecture Leads system implementations, upgrades, and continuous optimization of HR platforms Leverages AI, automation, and agentic workflows to enhance HR operations and service delivery Data Literacy, Analytics & Storytelling Develops and maintains HR dashboards, workforce metrics, and predictive analytics Uses tools such as Workday Prism, Power BI, Tableau, or similar platforms Translates complex data into compelling insights that inform executive and operational decision-making Leadership & Change Management Builds, mentors, and leads high-performing HR technology and analytics teams Partners across HR, IT, Finance, Legal, and Compliance to deliver enterprise-wide solutions Applies structured change management practices to ensure adoption and sustained value Communication & Stakeholder Engagement Communicates complex technical concepts clearly to diverse audiences Influences senior leaders and acts as a trusted advisor across the organization Fosters collaboration across clinical, research, and administrative stakeholders Required Qualifications: Bachelor's degree in Computer Science, Human Resources, or a related field required Minimum of seven (7) years of Workday expertise, including Analytics, Prism, Data Lakes, and AI (including Agentic AI) Demonstrated experience leading and managing direct and indirect teams Proven success in project management and leadership of initiatives ranging from small to large scale Track record of promoting innovation, automation, and continuous improvement Strong analytical, problem-solving, planning, and decision-making skills Creative ability to identify issues, develop solutions, and drive results Excellent oral, written, and interpersonal communication skills Ability to interact effectively with stakeholders at all levels of the organization Strong organizational skills with the ability to multitask and shift priorities Ability to meet deadlines in a fast-paced, collaborative environment Supporting WD HCM Integrations: Analysis, Troubleshooting, Application & Data Discovery for New Proposed Integrations Hands-On HCM Workday Configuration Changes & Maintenance: Analysis & Proposing Setup Changes for Optimizing System Processes that Improve the Employee/Manager Experience Experience Implementation of New Workday HCM modules Preferred Qualifications That Set You Apart: Master's degree in a related field preferred Workday “Pro” Certification in multiple HCM applications is highly preferred Experience Integrating &/Or Implementing, Maintaining UKG Dimensions (aka Kronos) Candidates from healthcare and non-healthcare industries may bring transferable expertise, including: Enterprise HR or ERP platform leadership (e.g., Workday or comparable systems) Digital transformation and technology strategy development Workforce analytics, data visualization, and executive storytelling AI, automation, and process optimization Large-scale system implementations and change management Operating in regulated, compliance-driven environments Cross-functional collaboration and stakeholder management Building and leading high-performing technical and analytics teams Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.
    $112k-170.9k yearly Auto-Apply 10d ago
  • Director Technology Services

    Lee Health 3.1company rating

    Fort Myers, FL jobs

    Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:30:00 PM Minimum to Midpoint Pay Rate:$61.44 - $82.97 / hour The Director Technology Services is a senior leadership position and is responsible for the design, implementation and support of the organizations data center(s) components and their associated technology infrastructure. This position leads and manages projects, staff and budgets along with defining strategic and tactical plans and priorities for this vital aspect of the organizations computing infrastructure. Responsible for the oversight and implementation of projects and support/maintenance duties that ensure optimum data center and infrastructure design and quality, security, reliability and cost effectiveness. Provides technology guidance for end-user and other software application projects. Holds respective vendors accountable to their committed performance levels. Ensures continuous availability, redundancy and performance of data center technologies. This position leads, supports and retains assigned staff while promoting teamwork and providing direction on assigned projects. Serves as a role model in the areas of work ethic, values, leadership and customer service while demonstrating genuine concern for patients and the community. Develops and maintains effective relationships and communications with the CIO, other IT leaders, VPs, System Directors and other organization leadership and staff. Requirements Education: Bachelors degree required. Experience:Minimum of 5 years of Information Systems Management experience required. Certification:N/A License:N/A US:FL:Fort Myers
    $61.4-83 hourly 4d ago
  • Part-Time Temporary Technical Director, KOAA

    Scripps 4.3company rating

    Colorado Springs, CO jobs

    Are you a technical production expert ready to bring your skills to one of Colorado's most dynamic newsrooms? KOAA, The E.W. Scripps NBC affiliate in Colorado Springs, is seeking a talented Technical Director for a part-time temporary position. You'll be at the heart of our live broadcasts, ensuring flawless execution of newscasts while collaborating with a passionate team dedicated to serving our community. This is your opportunity to showcase your technical expertise in a fast-paced environment where every second counts. WHAT YOU'LL DO: Work with newsroom staff in a collaborative effort to achieve a flawless newscast Communicate with set during live broadcast Understand all equipment used for production and help provide solutions if needed Responsible for the on-air production of news including graphics, lighting and camera shots Produce, direct and edit technical aspects of newscasts and other productions including promos, cut-ins, special reports, among other projects assigned both inside and outside the newsroom Record and edit content as well as troubleshoot during the live newscast Edit video/audio and create graphic elements for the newscasts or any other production as required Perform other duties as assigned WHAT YOU'LL NEED: Associates degree in related discipline or equivalent years of experience preferred Specialized training/certification may be required Generally, 2+ years of experience in related field preferred WHAT YOU'LL BRING: Ability to work well in a team environment Flexible work hours Demonstrated ability to make proper news judgment decisions Experience in audio, video, and graphics platforms Experience editing with non-linear platforms Ability to work in a fast-paced, high-pressure environment Flexibility to adapt to changes before and during the newscasts Previous experience directing newscasts and editing preferred WHERE YOU'LL LIVE, WORK AND PLAY: Colorado Springs offers an unbeatable combination of natural beauty, outdoor adventure, and vibrant community life. Nestled at the base of Pikes Peak-one of Colorado's most iconic 14,000-foot mountains-the city provides year-round access to world-class hiking, mountain biking, rock climbing, and skiing. Garden of the Gods, with its stunning red rock formations, offers breathtaking scenery right in the city's backyard. Colorado Springs boasts a thriving downtown with local breweries, restaurants, and cultural attractions, plus a strong military presence that adds to the community's diverse character. With over 300 days of sunshine annually, a lower cost of living compared to Denver, and easy access to both mountain adventures and urban amenities, Colorado Springs is the perfect place for those who want to live where they play. #LI-SM2 #LI-Onsite COMPENSATION RANGE: Hourly: $20.50 - $21.59 Pursuant to state and local salary transparency laws, the salary range posted is specific to candidates who will perform this work in Colorado. WHAT WE OFFER (ADDITIONAL BENEFITS): A career path to grow your professional experiences Full medical, dental and vision benefits, as well as certain other health and wellness benefits Retirement savings plan with company match Other key company benefits include disability accident insurance, hospital indemnity, critical illness, life insurance, AD&D, ID protection, pet discount program, and employee assistance program. More details about timing and conditions of benefits eligibility and other plan terms and conditions will be provided upon hire. If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps. SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION: At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose. ABOUT SCRIPPS: The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: “Give light and the people will find their own way.” As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.
    $20.5-21.6 hourly Auto-Apply 7d ago
  • Tech Account Manager - Retail Vertical

    Chad Management Group 3.6company rating

    Austin, TX jobs

    Job DescriptionOur client is a rapidly growing technology company focused on the Retail Vertical. They are seeking an Account Manager to join their team. Role and Responsibilities: Client Relationship Management: Building and nurturing strong relationships with clients, understanding their needs, and ensuring they are satisfied with the company's services or products. Communication and Collaboration: Serving as the primary point of contact for clients, effectively communicating with them, training and collaborating with internal teams to address their needs. Problem Solving: Addressing client issues and concerns promptly and effectively, finding solutions and assistance on the Software to ensure client satisfaction. Sales and Growth: Identifying new business opportunities within existing accounts, developing strategies to increase revenue, and potentially closing new sales deals. Reporting and Analysis: Tracking account performance, preparing sales reports, and analyzing data to identify trends and opportunities for improvement. Account Planning: Developing and implementing account plans to achieve specific goals, such as increasing revenue. Skills and Qualities: Strong Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with clients and internal teams. Customer Service Skills: The ability to handle client inquiries, address concerns, and ensure customer satisfaction. Relationship Building: The ability to build and maintain strong relationships with clients, fostering trust and long-term partnerships. Analytical Skills: The ability to analyze data, identify trends, and develop strategies to improve account performance. Problem-Solving Skills: The ability to identify and resolve issues effectively, ensuring client satisfaction. Organizational Skills: The ability to manage multiple accounts, track performance, and prioritize tasks effectively.
    $67k-98k yearly est. 4d ago
  • Assistant Director-Technical Laboratory Services

    Compunet Clinical Laboratories 4.1company rating

    Dayton, OH jobs

    Located at Miami Valley Hospital (Dayton, OH) Full-Time Exempt Salaried Day Shift Responsible to assist the Director, Hospital Lab Operations to achieve established metrics and meet customer and patient expectations. This position is responsible for the overall leadership, management and operational excellence of the technical areas with primary responsibility for Chemistry, Hematology, Emergency Trauma Center (ETC), Point of Care Testing (POCT) and Blood Transfusion Services (BTS). Responsibilities: LEADERSHIP Lead and direct Technical Lab Operations (Chemistry, Hematology, ETC, POCT, BTS) in alignment with CompuNet's mission, vision, and values to meet business and customer goals. Promote and enhance internal and external customer satisfaction initiatives. Collaborate with System Technical Directors to ensure high standards and system-wide consistency. Coach and guide the Technical Services Leadership team for effective front-line leadership and daily operations. Drive employee engagement, manage Engagement Survey, and address identified issues. Ensure consistent accountability and performance across Lab Leadership. Maintain clear and consistent team communication through meetings, memos, and other channels. Coordinate with Assistant Director - Lab Support and MVH Lab Leadership to ensure consistent patient care and seamless shift transitions. Support broader organizational goals through project work, sales collaboration, and cross-functional teamwork. Communicate department goals and promote efforts to meet organizational metrics. Participate in CompuNet Management Team meetings, committees, and initiatives. Perform other duties as assigned to support organizational effectiveness. EFFECTIVE STAFFING Develop a departmental staffing plan and process to ensure that rotating 6 week schedules and daily schedules and work assignments fulfill requirements for optimal service delivery. Select new employees, provide initial training and ongoing development through coaching, continuing education, competency assessment and the performance appraisal process. Set goals and objectives, determine appropriate corrective action and document employee performance throughout the year. Oversee the training and professional development of the Technical Services Team, ensuring their competency of assigned duties. Ensure appropriate record maintenance for regulatory purposes. Ensure Technical Services Leadership review timekeeping system data on a regular basis, submit completed payroll records on time. Provide guidance to Technical Services Leadership team on how to manage department scheduling and overtime. ONGOING IMPROVEMENT AND COMPLIANCE Promote process and continuous improvement to enhance organizational effectiveness. Lead departmental quality assurance activities, including metric reporting, workflow troubleshooting, and improvement facilitation. Support budget development and management, balancing cost control, quality, and organizational needs. Develop and enforce departmental compliance, ergonomic, and safety procedures per company and regulatory policies; ensure a safe work environment. Write, revise, and implement technical and departmental procedures aligned with the CompuNet Quality Program to meet CLIA and all regulatory requirements. Ensure readiness for inspections and accreditations by regulatory agencies. Maintain technical competence and patient care skills through ongoing application and self-development. Qualifications: Bachelor's degree and current ASCP certification required. 5-7 years of experience in chemistry and/or hematology; Blood Transfusion Services experience preferred, with proven success in increasing lab responsibilities. Demonstrated leadership in budget management, inspection readiness, procedure and policy development, lab safety, policy enforcement, and conflict resolution. Strong stress tolerance and ability to lead effectively in challenging situations. Excellent written and verbal communication, interpersonal, and client service skills. Proven people management, coaching, and team-building abilities. Strong reasoning skills and independent judgment. Safety & Physical Demands: Exposure to biohazard substances and hazardous chemicals; must follow all Company safety, ergonomic, health, and PPE policies. Complete required safety training and health evaluations on time; anticipate and respond to safety hazards while promoting safety awareness. Must have visual acuity and manual dexterity for extended computer use, data entry/analysis in noisy environments, reading small print, and manipulating collection devices. Able to lift and carry up to 20 lbs for 50 yards; lift up to 50 lbs to four feet. Capable of standing for long periods, repeated short-distance walking, and working under pressure or in stressful situations. #IND123
    $90k-118k yearly est. 13d ago
  • Assistant Director of Technology Services

    Family Health Center of Worcester, Inc. 3.8company rating

    Worcester, MA jobs

    The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence. Program Specific Essential Duties and Responsibilities: Leadership & Management • Assist the Director of Technology Services in planning and managing improvements that align with organizational goals • Supervise IT support staff and manage the daily help desk engagement with FHCW staff • Act as Director of Technology Services in their absence, making critical decisions as needed Operations & Projects • Oversee daily IT operations including infrastructure, applications, and support services • Lead major technology projects and initiatives from planning through implementation • Ensure IT service delivery meets organizational needs and SLAs • Coordinate cross-functional technology projects with other departments Technical Oversight • Evaluate and recommend new technologies, systems, and solutions • Ensure security, compliance, and disaster recovery protocols are maintained • Oversee system upgrades, implementations, and maintenance • Monitor IT performance metrics and implement improvements • Act as an escalation point for IT staff and problem resolution Staff Development • Recruit, train, and mentor IT staff • Conduct performance evaluations and professional development planning • Foster a collaborative and innovative team culture Vendor & Stakeholder Management • Manage relationships with technology vendors and service providers • Communicate IT initiatives and issues to the Director of Technology Services • Serve as liaison between IT and other business units Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And/Or Experience • Bachelor's degree in Computer Science, Information Technology, or related field • Master's degree preferred • 7-10+ years of IT experience • 3-5+ years in IT management or leadership roles • Proven track record of managing complex projects and teams • Strong leadership and people management abilities • Excellent communication and interpersonal skills • Strategic thinking and problem-solving capabilities • Knowledge of current IT systems, infrastructure, and security practices • Project management expertise (PMP certification often preferred) Position reports directly to the Director of IT EOE
    $97k-147k yearly est. Auto-Apply 60d+ ago
  • Assistant Director of Technology Services

    Family Health Center of Worcester 3.8company rating

    Worcester, MA jobs

    The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence. Program Specific Essential Duties and Responsibilities: Leadership & Management * Assist the Director of Technology Services in planning and managing improvements that align with organizational goals * Supervise IT support staff and manage the daily help desk engagement with FHCW staff * Act as Director of Technology Services in their absence, making critical decisions as needed Operations & Projects * Oversee daily IT operations including infrastructure, applications, and support services * Lead major technology projects and initiatives from planning through implementation * Ensure IT service delivery meets organizational needs and SLAs * Coordinate cross-functional technology projects with other departments Technical Oversight * Evaluate and recommend new technologies, systems, and solutions * Ensure security, compliance, and disaster recovery protocols are maintained * Oversee system upgrades, implementations, and maintenance * Monitor IT performance metrics and implement improvements * Act as an escalation point for IT staff and problem resolution Staff Development * Recruit, train, and mentor IT staff * Conduct performance evaluations and professional development planning * Foster a collaborative and innovative team culture Vendor & Stakeholder Management * Manage relationships with technology vendors and service providers * Communicate IT initiatives and issues to the Director of Technology Services * Serve as liaison between IT and other business units Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And/Or Experience * Bachelor's degree in Computer Science, Information Technology, or related field * Master's degree preferred * 7-10+ years of IT experience * 3-5+ years in IT management or leadership roles * Proven track record of managing complex projects and teams * Strong leadership and people management abilities * Excellent communication and interpersonal skills * Strategic thinking and problem-solving capabilities * Knowledge of current IT systems, infrastructure, and security practices * Project management expertise (PMP certification often preferred) Position reports directly to the Director of IT EOE Monday-Friday; 8:30am -5:00pm
    $97k-147k yearly est. 60d+ ago

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