Virgin Hotels jobs in Nashville, TN

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… If you like crunching numbers making sure that everything is in its' place, then this job is for you. You will be responsible for directing the day-to-day operations of the Accounting Staff, ensuring that a highly productive and well-trained staff is always maintained. The Accounting Manager ensures the accuracy, consistency, and timeliness of the financial reporting and accounting functions while providing information and assistance to the Director of Finance. You will also be required to communicate, coordinate, resolve money issues and work well with other teammates, departments, managers and guests. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience towards your teammates, customers (external and internal), vendors, etc.! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Approach all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Virgin Hotels' standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Comply at all times with Virgin Hotels' standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Team Members must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow team members. Maximize productivity, identify problem areas and assist in finding and implementing solutions. Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Virgin Hotels' established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management. Develop a working knowledge of all Accounting positions and functions and be able to perform these duties in the event of a turnover, absence or vacation. Continually work on a defined development plan, which prepares the Accounting Manager for expanded responsibilities within the organization. Assist the Director of Finance in ensuring hotel's compliance to all regulatory licenses and permits, leases, contracts legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items. Analyze financial data and operations in order to assist and advise management in maintaining the hotels' financial objectives. Ensure that all balance sheet accounts, including bank reconciliation's are properly reconciled on a timely basis. Review and approve Income Audit daily, and ensure that critical operational procedures are accomplished on a daily basis to include credit card reconciliation and transmission, daily deposits, cash over/short reporting, bank audits, allowances, paid outs, etc. Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and team member records. Embrace a continuous growth environment by actively assisting in recruiting, reviewing, recommending and maintaining an inventory of Accounting Manager and other managers for the organization. Continually focus on training and development programs for accounting associates to cultivate the “brightest” and “best” talent within the industry. Assist the Director of Finance in ensuring the implementation and completion of all Accounting Key Competencies, both management and hourly. Hire, train, supervise and develop staff, including coaching, counseling and discipline. Ensure the proper utilization, maintenance and periodic upgrades of all EDP equipment. Directs or prepares all financial reports in accordance with Virgin Hotels' requirements meeting various due dates and deadlines. Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationship among team members and promote maximum morale, productivity and efficiency (Sales & Service, Credit, etc.) Monitor hotels' compliance in meeting required report deadlines and due dates and react accordingly. Have FUN! Monitor the accurate production of the hotel daily operating report. Participate in M.O.D. coverage as required. Attend meetings/training as required by management. Perform other duties as requested by management. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… There will be days where long hours are required. Strong organizational, analytical, verbal& written communication skills. Must be able to convey information and ideas clearly. POS (Agilisys), PMS (HMS), ADP (Time & Attendance) Ability to evaluate and select among alternative courses of action quickly and accurately. Routinely meet deadlines and be able to multitask. Effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Ability to work with and understand financial information and data, and basic arithmetic functions. Ability to prioritize departmental functions in order to meet due dates and deadlines. Background must-have: Current, legal and unrestricted ability to work in the United States. A minimum of 6 years of related progressive experience in hotel Accounting or related field; or a 4-year college degree with an Accounting/ Finance concentration and 2 years of progressive related experience; or a 2-year college degree and a minimum of 4 years of progressive related experience. #LI-onsite

**Join Nashville's First Hilton Managed Location\!** **Help Us Shine in Music City\!** Be a part of history at Hilton's first managed hotel in Nashville\! We're on the lookout for passionate Room Attendants to help create an unforgettable guest experience\. If you thrive in a dynamic environment and love making spaces sparkle, this is your chance to shine\! Must be able to be flexible and work weekends\. The rate of pay starts at $18\.00 per hour\. **Hilton Benefits: Where Your Career Meets Extraordinary Perks\!** **Stay and Play:** Enjoy discounted room rates at Hilton properties worldwide\! **Health Matters:** Comprehensive health plans to keep you and your family thriving\. **Grow with Us:** Opportunities for professional development and career advancement\. **Work\-Life Balance:** Flexible schedules that fit your lifestyle\. **Retirement Ready:** 401\(k\) plans with company match to secure your future\. **Team Celebrations:** Join in on fun events and recognition programs that celebrate your hard work\. **Wellness Programs:** Access to fitness and wellness initiatives to keep you feeling your best\. **Join Hilton and experience benefits that go beyond the ordinary\!** A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. + Transform guest rooms into immaculate retreats, setting the stage for a memorable stay\. + Restock amenities and ensure every detail is perfect for our guests\. + Collaborate with a friendly team to maintain our high standards of cleanliness\. + Bring your warm, welcoming spirit to ensure every guest feels at home\. **What will I be doing?** As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming + Change and replenish bed linens, towels and guest amenities, as needed + Perform deep cleaning tasks, as needed + Stock, maintain and transport housekeeping supply cart on a daily basis + Dispose of trash and recyclables + Respond to special guest requests in a timely, friendly and efficient manner + Perform guest turn down service, as needed **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Housekeeping and Laundry_ **Title:** _Room Attendant \- The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton_ **Location:** _null_ **Requisition ID:** _HOT0C3GM_ **EOE/AA/Disabled/Veterans**

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance As Operations - Front Office you will ensure the smooth and efficient daily operations of the hotel's Front Office and Guest Services. You will support the Front Office management team and leadership team in maintaining high service standards, achieving revenue and guest satisfaction targets, and developing team members. Key Responsibilities: Supervise daily Front Office operations, including check-in/check-out, reservations, concierge, and guest relations, ensuring smooth workflow and excellent guest experiences. Work closely with the Front Office Manager and Supervisors to implement service standards, resolve operational issues, and support team performance. Assist in tracking departmental budgets, monitoring costs, and reporting on operational results to ensure efficiency. Lead and coach Front Office team members, providing guidance, training, and feedback to maintain high levels of performance and engagement. Ensure timely response to guest feedback, including follow-ups, to achieve positive outcomes while supporting staff development. Coordinate with other departments to ensure seamless service delivery and consistent adherence to hotel and brand standards. Participate in audits and operational reviews, ensuring corrective actions are completed promptly. Hold regular team briefings to communicate updates, share goals, and maintain alignment with management. Qualifications and Skills Required: Degree or diploma in Hotel Management or equivalent. Experience in Front Office supervision within a hotel or hospitality setting. Knowledge of hotel operations, guest service standards, and hospitality best practices. Strong leadership skills, able to motivate and guide team members effectively. Good commercial awareness and understanding of operational costs. Resilient, accountable, and able to work under pressure. Preferred / Advantageous: Experience with hotel property management systems (PMS). Familiarity with Hilton or other major hotel brand standards. Previous experience in a supervisory or operations-focused role within Front Office. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

"Keep the Alley Flowing - Join Us as a Steward at Bankers Alley!" Nestled in the heart of Nashville's vibrant downtown, Bankers Alley is more than just a place - it's an experience. Our historic venue blends modern sophistication with a touch of Southern charm, offering an unforgettable atmosphere for guests. As part of our team, you'll help us maintain that impeccable vibe. As a Steward at Bankers Alley, you'll be the unsung hero who ensures everything runs smoothly behind the scenes. From keeping our kitchen spotless to supporting our staff in delivering top-tier service, your role is vital to creating an exceptional experience for every guest. If you're passionate about cleanliness, organization, and teamwork, this is the place for you. What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils Scrub pots and pans Burnish, de-tarnish and polish silver Stock and maintain supplies and equipment Perform cleaning duties including, but not limited to, mopping and removing trash Transport and store clean service ware Train other stewards, as needed Prepare and place clean service ware for events and functions EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are currently seeking a highly motivated In-House Marketing and Concierge Professionalwho possess outgoing personalities and are motivated to work at our beautiful resort in Pigeon Forge, TN! * Medical, Dental, and Vision insurance from Day One * Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program * Team Member Travel Program - enjoy discounted rates at incredible properties around the globe * Generous Paid Time Off Program * Paid Sick Days * Team Member Recognition and numerous learning and advancement opportunities * Industry-leading training, top notch technology and continuous support. * and more! When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? * Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible owners, guests and visitors. * Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities. * Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image. * Assist in the implementation and tracking of current and future marketing programs. * Thorough understanding of the area with ability to explain activities, restaurants, and destinations. What we are we looking for: * Minimum 1-year proven sales, sales related marketing, concierge, or optional tour and activity sales experience. * Intermediate computer proficiency with the ability to learn. * Able to work a flexible schedule to include evenings, weekends, and holidays. * High School diploma or equivalent. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * 6 months or more previous experience working in the timeshare industry.

Are you ready to elevate your sales career with a premier vacation ownership company? We're seeking highly motivated and experienced in-house sales professionals to join our thriving team at our Nashville location. Why Choose Us: We provide the tools, support, and opportunities for you to succeed, offering: · Face-to-Face Sales: Build meaningful relationships with our guests. · Qualified Leads Provided: Say goodbye to prospecting; focus on closing deals. · Top-Tier Compensation: Enjoy the most competitive pay structure in the industry. · Comprehensive Benefits: Including medical, dental, vision, life insurance, 401(k) with company match, tuition reimbursement, and travel discounts. · Work-Life Balance: A supportive environment that values your time. · Career Growth: Benefit from professional development, promotions from within, and advancement opportunities in a thriving company culture. What You'll Do: As an In-House Sales Executive, you'll focus on relationship building to present our guests with the opportunity to join our family. You'll: · Meet guests face-to-face, creating rapport and understanding their vacation dreams. · Conduct engaging tours of our luxurious resort and amenities. · Help guests take the next step by guiding them toward ownership today. What We're Looking For: · Proven Timeshare Sales Experience: In House Sales experience required. · Positive, Professional Attitude: Enthusiasm and energy are essential. · Excellent Communication Skills: Ability to connect and actively listen. · Sales Savvy: Proficient in rapport building, value-based selling, negotiating, and closing. · Team Player and Self-Starter: Thrive both independently and in a collaborative environment. · Flexible Schedule: Must be available on weekends and most major holidays. · Problem-Solving Skills: Ability to address challenges with creativity and focus. TN Timeshare License is required prior to hire. Your Journey Starts Here! Be part of a team where your contributions help create unforgettable memories for families. Grow your career, earn great rewards, and thrive in an environment that values your success. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities What You'll Do: As an In-House Sales Executive, you'll focus on relationship building to present our guests with the opportunity to join our family. You'll: · Meet guests face-to-face, creating rapport and understanding their vacation dreams. · Conduct engaging tours of our luxurious resort and amenities. · Help guests take the next step by guiding them toward ownership today. Qualifications What We're Looking For: · Proven Timeshare Sales Experience: In House Sales experience required. · Positive, Professional Attitude: Enthusiasm and energy are essential. · Excellent Communication Skills: Ability to connect and actively listen. · Sales Savvy: Proficient in rapport building, value-based selling, negotiating, and closing. · Team Player and Self-Starter: Thrive both independently and in a collaborative environment. · Flexible Schedule: Must be available on weekends and most major holidays. · Problem-Solving Skills: Ability to address challenges with creativity and focus. TN Timeshare License is required prior to hire.

When you join us, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. We are a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities A Welcome Center Representative is responsible to check in guests while on vacation. You'll use your outstanding customer service skills to: Welcome our guests for check in Prepare their preview paperwork and qualify guests Sell tickets to enhance the guest experience while on vacation Schedule: 8AM - 9PM, times may vary Works weekends and holidays Why Join Us? We are growing. We love our customers, and they love our products. We understand luxury travel and discerning clients. We have room for a passionate, customer obsessed team members. How do we invest in you? You earn $16 per hour. You begin with comprehensive, engaging training on all processes. Work-life balance, our administrative assistants typically work no more than 40 hours weekly. Professional growth and career advancement is supported thru a variety of development programs as well as opening new locations. Customizable benefits package including 401k match, variety of medical plans, dental, vision and tuition reimbursement! You will do well in this position if you: Thrive on providing an incredible customer experience. Enjoy face to face interactions with customers and associates. Learn computer systems quickly. When you join us, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. We are a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Qualifications You will do well in this position if you: Thrive on providing an incredible customer experience. Enjoy face to face interactions with customers and associates. Learn computer systems quickly.

" **Own the Night at Bankers Alley-Where Every Stay Begins With You\."** Tucked into the heart of downtown Nashville, Bankers Alley blends boutique charm with a warm, modern Southern feel\. Our team takes pride in delivering polished, personable service-day or night\. As the Night Auditor, you're the calm, confident presence that keeps our guest experience seamless and our hotel running smoothly while the city sleeps\. ## **What You'll Do** As the **Night Auditor** , you are both the friendly face greeting late arrivals and the analytical mind ensuring each day closes accurately\. Your responsibilities include + Welcome and check in late\-night guests with genuine hospitality + Assist with inquiries, reservations, and overnight guest needs + Monitor the lobby atmosphere and maintain a sense of safety and comfort + Balance daily revenue, verify transactions, and complete end\-of\-day reports + Reconcile front\-office accounts and prepare information for management + Assist with overnight tasks such as light cleaning/organization and property walkthroughs + Ensure front desk standards are upheld during night hours + Communicate any overnight issues or guest needs to day\-shift leaders + Uphold the Bankers Alley standard of service, professionalism, and warmth **The shift pattern will consist of over\-night with a flexible shift to work weekends\.** **Rate of pay starts at $19\.00 per hour** **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Night Auditor \- The Bankers Alley Hotel, Tapestry Collection by Hilton_ **Location:** _null_ **Requisition ID:** _HOT0C5IP_ **EOE/AA/Disabled/Veterans**

The Bankers Alley Hotel, Tapestry Collection by Hilton, Nashville is seeking a dynamic **Director of Human Resources** to join their team\. Discover the thoughtfully designed Bankers Alley Hotel in the heart of Nashville, where contemporary luxury meets artistic expression\. Immerse yourself in a world of captivating art, indulge in stylish accommodations, and savor culinary delights at our renowned restaurant\. Music Row's famed United Artists Tower originally was constructed in 1974 by two members of Elvis Presley's backup band, The Jordanaires, and served as office and recording studio space for decades\. At nine stories tall, it remains the tallest building on Music Row, affording 360\-degree views of Music City\. With a prime location in the vibrant city, our hotel provides easy access to Nashville's culture and entertainment scene\. The ideal candidate will have 5 years of progressive Human Resources experience along with loss and risk mitigation experience, training, execution of standard operating procedures, and team member engagement\. A Director of Human Resources is responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. What will I be doing? As a Director of Human Resources, you would be responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Oversee and administer all Human Resources functions to include, but not limited to, recruiting, training and development, wage/benefit administration, compliance with statutory requirements, team member relations, labor relations and contract compliance, performance evaluations, workers compensation and safety, affirmative action compliance, employment processes and general leadership guidance and support + Provide assistance, guidance and counseling to the General Manager, leadership staff and line team members + Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive, productive, fair and consistent employment environment + Manage all team member and labor relations; if hotel has a collective bargaining agreement, this will include negotiating contracts and settlements, handling grievances, mediations and arbitrations + Participate in and lead meetings + Recruit, interview and train team members **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Benefits** - Hilton is proud to have an award\-winning workplace culture ranking\#2 Best Company To Work For in the U\.S\.We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. Hilton offers its eligible team members a comprehensive benefits package including: + Medical Insurance Coverage - _for you and your family_ + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parent + 401K plan and company match to help save for your retirement + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + Career growth and development + Recognition and rewards programs \#LI\-LV1 **Job:** _Human Resources_ **Title:** _Director of Human Resources \- The Bankers Alley Hotel, Tapestry Collection by Hilton_ **Location:** _null_ **Requisition ID:** _HOT0C1Y2_ **EOE/AA/Disabled/Veterans**

“Serve Style, Flavor, and Southern Charm - Right in the Heart of Nashville.” Looking for more than just a side gig? Gray & Dudley, located in the heart of Bankers Alley inside the iconic Bankers Alley Hotel Tapestry Collection by Hilton, is searching for part-time Servers who are passionate about great food, artful presentation, and unforgettable service. This isn't your average serving job. At Gray & Dudley, you'll be part of a team that brings creative Southern cuisine to life in an environment where art meets hospitality. You'll be serving guests from around the world, helping create experiences that are as rich and unique as the dishes we plate. Shift is part-time with full flexibility to work morning, lunch, dinner and weekend shifts. Come join a place where hospitality, culture, and creativity collide. Apply today and bring your unique flavor to Gray & Dudley. A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Do you love the outdoors and enjoy helping others plan their next great adventure? Join Hilton Grand Vacations as a Vacation Sales Ambassador inside Bass Pro Shops, where you'll connect with guests and introduce them to exciting vacation ownership opportunities-all while representing a trusted brand in a fun, high-energy retail environment. Why Join Us? Because It's "Where You Belong"! * Earning Potential: Market-leading base pay plus commission. Top performers in 2024 earned over $ 60,000! * Day-One Benefits: Medical, Dental, Vision, 401(k), and Paid Time Off * Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe. * Career Growth: Ongoing training and development to help you thrive * Collaboration: Encouraging, unified, and uplifting-where every success is shared. What You'll Do * Greet and engage with Bass Pro Shops customers to promote vacation ownership opportunities in a friendly and professional manner * Deliver compelling presentations that highlight the benefits of vacation ownership * Establish trust with guests and identify their travel interests and needs * Meet or exceed individual and team sales goals * Provide concierge-style service by recommending local attractions and offering discounted vacation packages * Participate in training to sharpen your skills and stay informed on our offerings What We're Looking For * High school diploma or equivalent; college a plus * Successful completion of a criminal background check * 1 year sales experience is a plus, but a positive demeanor and willingness to learn are even more important * Proven ability to communicate clearly and professionally with guests, team members, and leadership. * Comfortable using a computer for everyday tasks * Many of our top-performing sales professionals come from a wide range of industries, including finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, and personal services Schedule Details: * Our Vacation Sales Ambassadors must be available to work a flexible schedule, including nights, weekends, and holidays. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Guest Services / Front Desk Representative (Rotating Shift(s)) Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines Complete all tasks described on the relevant shift check list during shift Have knowledge of fire alarm system and Emergency/evacuation procedures Check the credit of guest accounts daily and follow up if action is required Have knowledge of surrounding area Be responsible for security of guests, fellow employees, and hotel assets Keep cash drawer secure and in balance throughout the shift Communicate with housekeeping department in order to ensure an ample supply of clean rooms Sell and up-sell rooms to walk-ins and phone reservations Have general knowledge of housekeeping, bed making, vacuuming, etc. Strive for the consistent goal of 100% occupancy and 100% guest satisfaction Have professional telephone & communication skills Have patience and understanding for every person encountered Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, by telephone and in person. Able to work a flexible schedule Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle and work well under pressure Have finger dexterity for operating equipment such as computers Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions Must speak in a clear, understandable voice, hear at a basic level, and understand English Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs

"Lead the Way in Hospitality Excellence - Join Us as Supervisor Engineer at Bankers Alley Hilton Canopy!" Welcome to the vibrant heart of Nashville! The Bankers Alley Hilton Canopy is a modern, stylish hotel nestled in the city's iconic downtown district. We're seeking an experienced and dynamic Supervisor Engineer to lead our engineering team and ensure that our hotel facilities run smoothly for an unforgettable guest experience. As the Supervisor Engineer, you will oversee the day-to-day operations of our engineering department, ensuring the seamless functionality of our hotel's mechanical, electrical, plumbing, and other critical systems. You will manage a team of skilled engineers, troubleshoot technical issues, and collaborate with other departments to maintain the hotel's reputation for top-tier service and guest satisfaction. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A Cook is responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. What will I be doing? As a Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare food items according to designated recipes and quality standards Maintain cleanliness and comply with food sanitation standards at all times Manage guest orders in a friendly, timely and efficient manner Ensure knowledge of menu and all food products Stock and maintain designated food station(s) Visually inspect all food sent from the kitchen Practice correct food handling and food storage procedures according to federal, state, local and company regulations Prepare requisitions for supplies and food items, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks! Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and be part of our journey to success. As a Houseperson at Downtown Nashville Resort, you will help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people, feel welcome and being part of an outstanding team environment, this job is for you. Here's why you will love It here: * Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision * Recognition Programs and Rewards * Travel Discounts Program * Outstanding Paid Vacation Program and Paid Sick Days * Employee Assistance Program that supports your physical and mental wellbeing * 401(k) program with company match * Tuition reimbursement programs * Employee Stock purchase program * Numerous learning and advancement opportunities * And more! Job Details: * Full-Time team members are typically scheduled to work between 30 and 40 hours weekly. * For this position, the primary schedule will be from 8:00 AM to 4:30 PM. However, a flexible schedule may be required to accommodate business needs. Extraordinary People, Exceptional Benefits on Day One * Benefits start on your first day of work with no waiting period! * Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. * Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. * We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. * We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities: The Houseperson assists and supports the Room Attendants by ensuring that our guest rooms meet their high standards upon their arrival at our properties. You'll also get to interact with our guests by delivering extra items to rooms. * Make sure that all items delivered to the guest rooms are clean and in working order. * Be a self-inspector by examining carpets, drapes and furniture for stains, damage, or wear. * Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested. * Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests. * Identify and report preventative or other maintenance issues in public area or guest rooms. * Maintain compliance with both company policies and procedures. * Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests. * Perform other duties as assigned by management. Qualifications: To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience: * Effective verbal and written communication skills. Ability to communicate well with guests in English. * Perform job functions with attention to detail, speed and accuracy. * Able to stand/walk for prolonged periods of time. * Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust and noise.

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… Gone are the days of salespeople sipping martinis and propping their feet up… The Sales Manager is a multi-tasking machine with strong community relations and an excellent reputation amongst clients. They also support our hotel family and create an epic experience for our guests. And just to clarify, they still like a good martini. They are leaders in and outside the hotel. They are the first to volunteer for a project and the team leans on them as needed. The Sales Manager is head of the pack with client relationships, a forward thinker and proactive in sculpting sales strategies. Working with an awesome team and reporting to the Director of Sales, the Group Sales Manager will be responsible for prospecting clients and cultivating relationships. Using their tenured experience in the hotel sales arena, the Group Sales Manager is directly responsible for developing Business Travel, Group Events and Travel Industry business to meet revenue goals. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Through the usual functions (sales presentations, prospecting, sales calls, site inspections, client entertainment and business travel) the Sales Manager is responsible for developing business and meeting revenue goals. Our candidate smells new opportunities and responds authenticity and in a professional manner. The Sales Manager is cool under pressure and specializes in problem solving. As a titan of the industry, they are involved in networking organizations and a proud representative of Virgin Hotels. Through their untouched relationships they have their finger on the pulse with supply, demand, and market fluctuations. As the Sales Manager they help sculpt constantly evolving quarterly action plans and target account lists. The Sales Manager will follow the sales & catering guidelines to book the highest quality business. Reports will be cultivated, and we do some have some rules and standards to live by (but we promise not to make it too painful). Timely responses to clients and proactive communication within the hotel are musts and using “us”, “we”, and “our” are the keys to success. We live to learn. The Sales Manager is open to developing their professional selling skills through Virgin Hotels organized training programs. They also assist in weekly training refreshers and are a role model for the up and comers. The Sales Manager's main role is bringing in the biz, so customer relations must be on top. We believe live is better than scripted and are looking for those who love hotel sales. To be considered, you must be a self-motivated rock star who is organized and thinks a little differently. We like to call it, a Rainmaker. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team. Ability to break down barriers and resolving potential conflicts swiftly and effortlessly Strong communication and presentation skills to all levels of management Creativity and innovation are essential! Ability to think outside the box and approach all issues with a completely fresh approach Ability to anticipate needs and over deliver wherever possible Candidates must think on their feet and use their initiative to solve problems and deliver solutions Excellent customer relations, communication, presentation and organization skills of utmost importance Comply with all safety and health department procedures, as well as, all state and federal liquor laws. Able to change direction and work on multiple project aspects at once Enthusiastic, passionate, able to enthuse and motivate others Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: Current, legal and unrestricted ability to work in the United States Candidates must have previous hospitality experience. Hospitality could encompass; hotels, bars, restaurants, nightclubs, and other event spaces Minimum 2-3 years of previous sales experience Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone Proficient computer knowledge.

Welcome our guests for check in Prepare their preview paperwork and qualify guests Sell tickets to enhance the guest experience while on vacation A Welcome Center Representative is responsible to check in guests while on vacation. You'll use your outstanding customer service skills to: * Welcome our guests for check in * Prepare their preview paperwork and qualify guests * Sell tickets to enhance the guest experience while on vacation Schedule: * 8AM - 9PM, times may vary * Works weekends and holidays Why Join Us? * We are growing. * We love our customers, and they love our products. * We understand luxury travel and discerning clients. * We have room for a passionate, customer obsessed team members. How do we invest in you? * You earn $16 per hour. * You begin with comprehensive, engaging training on all processes. * Work-life balance, our administrative assistants typically work no more than 40 hours weekly. * Professional growth and career advancement is supported thru a variety of development programs as well as opening new locations. * Customizable benefits package including 401k match, variety of medical plans, dental, vision and tuition reimbursement! You will do well in this position if you: * Thrive on providing an incredible customer experience. * Enjoy face to face interactions with customers and associates. * Learn computer systems quickly. When you join us, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. We are a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. You will do well in this position if you: * Thrive on providing an incredible customer experience. * Enjoy face to face interactions with customers and associates. * Learn computer systems quickly.

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… As Security Agent, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behavior in order to deliver a safe Guest and teammate experience. As the security guard, you would be responsible for assisting with all safety and security programs and initiatives. Specifically, you will be responsible for performing the following tasks to the highest standards. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing... In helping you understand your role in working for a world-class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all-inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide an "out of this world" customer service experience for our guests: * Help lead investigations of accidents, thefts, property loss, unlawful activities, and complete corresponding incident reports * Patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions * Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property * Serve as primary liaison with federal, state and local law enforcement * Oversee the administration and accuracy of all required reports and documentation * Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner * Coordinate additional personnel for Conference and Banqueting functions * Patrol all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms * Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security * Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities * Plan, deliver and facilitate regular staff awareness training * Be fully conversant of company terrorist procedures and convey to staff * Be fully conversant with hotel Fire and Emergency procedures * Responsible for management of key control within all departments * Monitor and control staff entrances, (all the accesses at property as main entrance, parking, elevators, guests, vendors, employees, etc.) * Responsible for checking goods received and distributing * Operate, check and monitor the hotel surveillance system What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… * Stand for periods of up to 8-10 hours * Input and access data in various computer systems * Understand guest inquiries and provide clear, concise responses * Work with others like a rock star while constantly advocating for your guests * Understand the importance of completing a timely accident/incident report * Communicate clearly in verbal and written English * Work cohesively with other departments and co-workers as part of a team * Focus attention on details * Maintain confidentiality of all guests and hotel information * Maintain a neat, clean and well-groomed appearance per hotel standards * Adhere to hotel policies, including but not limited to attendance, safety, behavior Background must-have: * Current, legal and unrestricted ability to work in the USA. * Minimum of 2 years of Loss Prevention experience. * Previous experience in hospitality preferred. * Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone. * Proficient computer knowledge. #LI-onsite

Night Auditor Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Be able to work independently and serve as key role for overnight hotel support Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day's business in a neat, orderly, and timely fashion Be able to work all night, and also be available for other shifts at front desk when necessary Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems Can complete all tasks described on the relevant shift check list Check credit of guest accounts daily and follow up if action is required Must have knowledge of surrounding area Keep cash drawer secure and in balance throughout the shift Sell and upsell rooms to walk-in guests and phone reservations Have general knowledge of housekeeping Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to work over night independently Must be able to handle pressure situations appropriately Have finger dexterity for operating equipment such as computer PMS Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate shift and guest needs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs