Customer Service Representative jobs at Volt Systems LLC

** SEEKING TEMPORARY, REMOTE, TECHNICAL CUSTOMER SUPPORT AGENTS ** TelaForce, a Titan Technologies company, is seeking temporary Technical Customer Support Agents to join our remote Call Center team. In this role, you will deliver general customer support (90%) and basic Tier 1 technical assistance (10%) to a diverse user base. Ideal candidates will bring exceptional customer service skills, technical proficiency, and the ability to multitask effectively in a fast-paced environment. Candidates must be willing to work 20 to 40 hours per week (depending on call volume) with flexible hours that may include weekends (8:00 am-4:30 pm CT), weekdays (6:00 am-8:00 pm CT) or holidays (as needed). All candidates must have the ability to work remotely so you must have dependable high-speed internet, a reliable computer (Windows PC or Mac OS only) with the latest updates and anti-virus/anti-spyware software, a headset with microphone that will connect to your computer, and a quiet area free from distractions where you can take calls. Duties & Responsibilities: Under general supervision, you will provide non-technical and technical customer support to an end-user community supporting all applications, software and processes utilized by our clients. This includes but is not limited to answering customer program questions, hardware/software issues, and troubleshooting browser and navigation issues. You will provide support to identify customer needs, clarify information, research, and provide solutions and/or alternatives to customer issues. All Technical Customer Support Agents will address incidents and respond to users in accordance with agreed-upon procedures and Service Levels. You will interface with multiple levels of users, customers, supervisors, and management staff. Receive client queries from multiple customers via phone, chat, e-mail or via web-enabled access. Log incidents and service requests into the ticket-tracking system. Collect information regarding the incident or service request and document details of the issue/question and troubleshooting steps performed into the ticket-tracking system. Provide troubleshooting and resolution via phone, e-mail or remote connectivity tools (when applicable) . Respond to inquiries, provide excellent customer service, and provide general information via phone, chat or e-mail regarding customer specific systems and criteria. Resolve incidents or service requests immediately or by escalating it to the appropriate support staff or service group when necessary. Track the incident or service request activity to maximize timely completion. Follow-up with clients to ascertain job satisfaction verbally or through e-mail. Train new Help Desk Coordinators when needed. Reference all provided work instructions or knowledgebase articles to troubleshoot client incidents or service requests and may create new articles/work instructions upon request. Meet and maintain internal performance targets and customer service level targets as identified by customer agreements and/or management. Perform routine tasks and new assignments as assigned by the Contract Team Leads, Call Center Supervisors, or management. Adhere to all customer, company, and departmental policies. Required: Proficient experience using Windows 7, 8, 10 and Microsoft Office products. Proficient experience using & configuring web browsers and managing browser plug-ins. Ability to pass employment background check and drug-screening. Ability to pass Level 2 background check. Preferred: 1+ year of prior Call Center/Help Desk experience 1+ year of prior PC technical experience and/or training Ability to type 45 WPM (test yourself at typingtest.com) Education: HS Diploma/GED or higher education preferred Company Description: Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team! Titan is proud to be a Service Disabled Veteran Owned Business.

Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. We are seeking a dynamic and results-driven Customer Success Executive, as part of our Sales and Customer Success organization. The Treasury and Capital Markets Business Unit has some of the biggest and most complex financial services organizations in the world and ensuring we have mutually beneficial is critical to our long term success. Our Customer Success Executives guide our customers through every stage of their journey, from system implementation to long-term satisfaction. As a key liaison between our organization and clients, you will play a pivotal role in ensuring successful onboarding, driving adoption, and fostering lasting relationships. Accountabilities The successful candidate will play a pivotal role as the owner of various stages of the customer journey and co-owning the customer relationship (with the Account Executive where appropriate) on behalf of Finastra. Our Customer Success Executives take proactive and strategic approach, ensuring customer satisfaction, and driving success throughout the entire customer lifecycle. By balancing the 'Business as Usual' aspects of day-to-day management with a longer term customer success strategy that increases adoption and retention. The CSE will be responsible for an individual portfolio of customers, spanning the TCM product portfolio. Critical to the success of the role will be achieving individual targets - such as the increase in Net Customer Growth (NCG) which focuses on the overall revenue generation at a portfolio level and Upsell, which is the increase in penetration of strategically important products. To be successful in the role, the Customer Success Executive will need to build and maintain strong internal networks across the Sales, Support, Services and Product organizations, partnering with these teams to deliver the best possible solution(s) & service(s) to our customers. The CSE will also provide a critical conduit to the Product Development teams that ensure a continuous feedback loop is maintained to enable all perspectives to be considered as part of the product roadmap. Establish Customer Success plans, building on value proposition(s) developed during sale, that outline the customer's business goals & priorities. Work with the customer to define & track value realization of our Treasury and Capital Market solutions against these goals to drive adoption and understanding our product portfolio. Actively manage account to identify risks proactively. Orchestrate resolution process for escalations, working with & mediating internal teams to track, manage and resolve these in a timely and professional manner. Strategic Goals & Deliverables: * Our Customer Success Executives, as well as focusing on overall client satisfaction, have strategic goals of delivering value to the customer by improving retention, renewals and adoption rates in line with our success strategy. * Drive adoption through actionable insights, customer focus, proactive engagement, experience improvement and 'customer first' culture. Balancing the importance of maintaining revenue -shape and influence the success change agenda for each customer. * Identify and manage areas where the client has expectations that are misaligned with their contract / Finastra policy and work to gain re-alignment. System Implementation: Ensuring smooth setup and successful onboarding experience, working with Project Manager and Implementation teams to provide oversight for successful go-live. * System Use and Satisfaction Post-Go live: * Develop and execute success plans in collaboration with the Account Executive for each customer, focusing on their unique needs and goals. * Engage proactively and frequently with customers, to build strong relationships. * Utilize architecture and usage data to derive insights and proactively manage risks. * Coordinate with the Customer Support team to address production escalations raised by customers. * Manage the end-to-end process for at-risk customers, from detection to resolution. Customer Expansion and Retention: * Drive the customer upgrade campaigns by identifying, qualifying, and raising upgrade opportunities both internally and with the customer. * Support the identification and creation of software leads at the customer level. * Collaborate with Account Executive to manage all opportunities, including services, upsells, renewals, and compliance. Qualifications and Experience: Desired: * Experience within the Treasury and Capital Markets sector. * Experience with Treasury and Capital Markets software, whether at a bank, consulting company, or software vendor * Ability to interact and demonstrate presence with all levels of stakeholders (from business users to senior levels), whether within Finastra or with the customer. * Ability to work autonomously, take ownership & accountability, while rallying individuals, teams to support customer towards end goal. * Technical and problem-solving skills and ability to understand or recognize root causes of issues. * Exceptional relationship-building capabilities and effective communication, presentation, and interpersonal skills. Ability to challenge, negotiate, influence, and persuade stakeholders especially business users. * Analytical mindset and ability to derive insights from data. * Organizational skills, can prioritize, multi-task and demonstrate adaptability. * Project Management skills including strong reporting capability. Differentiators for High Performance: * Experience developing and delivering against Customer Success plans * Experience in Customer Success role in similar Industry and/or regional * Experience of CRM tooling * Expertise in Opics or Summit or Kondor, and Risk Products with detailed use-case knowledge or otherwise other similar treasury and capital market solutions. Previous exposure to support or implementation of such solutions at Financial Services organizations * Have a commercial & business Acumen. - understand & speak to business drivers If you are passionate about customer success, thrive in a dynamic environment, and are dedicated to fostering customer loyalty, we invite you to apply for this exciting opportunity. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: * Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. * Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. * Medical, life & disability insurance, retirement plan, lifestyle and other benefits* * ESG: Benefit from paid time off for volunteering and donation matching. * DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). * Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. * Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. * Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra! Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.

Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Licensed Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Member Representative II's or Licensed Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products Generates leads, update members on travel and insurance specials, and provides travel information Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer Responds to customer inquiries and refers to agent when appropriate Provides a high level of administrative support to Travel and Insurance Agents during peak periods Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel Conducts outbound promotional calls for insurance and /or travel products Participates in a team environment to promote customer satisfaction and consistent service following the customer service model Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary Participates in office events developed to generate revenue, improve member awareness of products, and support local community activities Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Licensed Customer Service Representatives earn a competitive hourly wage of $23.00 - $25.50, based on experience, with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Active State Property & Casualty License or ability to attain within 90 days of start date Education: High School Diploma or equivalent Work Experience: Providing a high level of customer-focused service Servicing insurance policies and processing applications, renewals and amendments, and taking payments Responding to billing and coverage questions Promoting sale of insurance products and/or travel and membership products Outbound promotional calls for insurance and/or travel Computer software applications (Word, Excel, etc.) and Web based operations Successful candidates will possess: Insurance and travel terminology General insurance and/or travel regulations Underwriting procedures Sales regulatory and compliance guidelines Travel Systems (e.g. Focal Point, View point, ITT, AXIS, etc.) and/or Insurance Systems (e.g. PPS, POS, IMS, IPM) and/or membership systems Communicate effectively (verbal and written) with others in a work environment Perform mathematical calculations to accurately perform monetary transactions Work effectively in a Team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work irregular hours including holidays and weekends (may include community events) Work under pressure in a high volume, fast paced customer service environment Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

If you have a passion for aviation and enjoy working with customers, please come and join the #1 FBO in the Southeast! Why Banyan.....? Banyan Air Services Inc.is the largest aviation complex in the southeast located in beautiful Fort Lauderdale. We are a full-service aviation company, providing award-winning FBO services, and maintenance, repair and overhaul (MRO) on turbine powered aircraft. Our team has a deep passion for excellence in aviation services and we are looking for enthusiastic individuals with the same passion. * Position is hourly, compensation is a minimum of $22/hr or higher, depending on experience. Must be able to work weekends and holidays. On-the-job training is provided. 2nd Shift- 2:00pm-10:00pm and weekends (two consecutive days off during the week) Position Reports to Customer Support Manager / Supervisor of Customer Support Job Responsibilities: The Customer Relations Specialist role is key when providing support to our traveling customers; passengers and crew members alike. It requires daily interaction with customers, co-workers and vendors in the utmost professional manner. Attention to details, a courteous and positive attitude are always expected to be in display. These interactions can be in person, over the phone, by email or radio. Although customer support is top priority, many of the CSRs daily tasks involve using computers during these interactions, for this, a high level of concentration is imperative as the environment changes frequently and at a fast pace. Responsibilities include but are not limited to assisting and/or providing customers with the following: fuel orders, aircraft online times, notices of arrivals/departures, catering arrangements, making hotel and car rental reservations, providing verbal and/or written directions, handling of aircraft and private vehicle keys. The CRS is also responsible for entering data related to invoicing and payment processing. In addition, maintain the appearance of the FBO with general cleaning and stocking the pilot and passenger area with coffee, water and other items as provided. Our goal is to build customer loyalty through service excellence in a work environment where the employees enjoy their work because they have accepted responsibility for the success of the company. Experience and Skills Required A high school diploma or equivalent A minimum of two-years customer service experience, exude excellent customer service Enjoy working with people and be a resource to customers Must possess a valid driver's license Maintain a professional appearance Ability to multitask, prioritize, and follow through on projects Excellent communication and listening skills Must be able to lift up to 30lbs, with the ability to bend, twist and squat while performing job duties The CRS must be able to accommodate changing work hours, variable schedules and weekend work as required. JOB SPECIFICATIONS: This job description in no way states or implies that these are the only duties to be performed by the teammate(s) incumbent in this position. Teammate(s) will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible motivation to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will process the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of him or her or other teammate(s). Requirements are representative of minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Working Together, Growing Together, Winning Together

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Job Title: Call Center Representative Location: Sarasota, Florida 34237 Duration: 2+ months Start date: ASAP Qualifications Level 1 resource capable of handling high volume inbound calls. Basic computer experience. Able to follow the given script. Additional Information If you are interested and want to apply, Please contact: Cris Cesar ************ ***************************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Job Title: Call Center Representative Location: Sarasota, Florida 34237 Duration: 2+ months Start date: ASAP Keywords: Customer Service, Customer support representative, customer support associate, Inbound calls. Qualifications Level 1 resource capable of handling high volume inbound calls. Basic computer experience. Able to follow the given script. Additional Information To know more about this position, please contact: Richard Olano ************ ********************************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Job Title: Call Center Representative Location: Sarasota, Florida 34237 Duration: 2+ months Start date: ASAP Qualifications Level 1 resource capable of handling high volume inbound calls. Basic computer experience. Able to follow the given script. Additional Information If you are interested and want to apply, Please contact: Cris Cesar ************ ***************************

JOB TITLE: ACCOUNT RESOLUTION SPECIALIST DEPARTMENT: Collection Services JOB TYPE: Full-time SALARY: Starting rate of $17.00 per hour. May vary based on experience. Efficiently recover payments, negotiate plans, and resolve billing issues with precision. Join us for impactful work in financial recovery alongside our amazing team of collectors. BENEFITS: Health Insurance Life Insurance Accidental Death & Dismemberment Insurance Paid Time Off 11 Paid Holidays Flexible Spending Account Dental Insurance Vision Insurance 401(k) Savings with 6% company match Mission The mission of the United Solutions Company is to host quality products and services using the best of breed technology, with an emphasis on service and collaboration, to help our customers remain competitive and profitable. Job Summary As an Account Resolution Specialist I at United Solutions Company, you will play a pivotal role in our debt collection efforts, working diligently to resolve outstanding accounts on behalf of our clients. You will engage with debtors professionally and empathetically, seeking to find mutually agreeable solutions while adhering to industry regulations and ethical standards. Responsibilities: Initiate contact with debtors via phone calls, emails, texts, and letters to discuss overdue accounts and negotiate payment arrangements. Document all communication and interactions with debtors accurately and thoroughly in the client's system of record. Analyze debtors' financial situations to assess their ability to repay debts and develop appropriate repayment plans within the guidelines of the client. Negotiate settlements, payment extensions, and other arrangements within the scope of our clients' policies and regulatory requirements. Provide exceptional member service by addressing debtors' inquiries, concerns, and requests promptly and professionally. Have the communication skills to overcome common objections. Collaborate with internal departments and team members to resolve escalated issues and achieve collection targets. Stay informed about relevant laws, regulations, and industry best practices related to debt collection and consumer protection. Meet or exceed performance metrics, including collection quotas, call quality standards, and compliance measures. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in finance, business administration, or related field preferred. Previous experience in debt collection, customer service, or financial services is preferred. Strong communication and negotiation skills, with the ability to build rapport and influence others effectively. Detail-oriented and proficient in data entry and documentation. Ability to work independently and collaboratively in a fast-paced environment. Familiarity with consumer lending practices, debt collection laws, and regulatory compliance is a plus. Proficiency in using computer systems, MS Office Suite, and customer relationship management (CRM) software.

JOB TITLE: ACCOUNT RESOLUTION SPECIALIST DEPARTMENT: Collection Services JOB TYPE: Full-time SALARY: Starting rate of $17.00 per hour. May vary based on experience. Efficiently recover payments, negotiate plans, and resolve billing issues with precision. Join us for impactful work in financial recovery alongside our amazing team of collectors. BENEFITS: Health Insurance Life Insurance Accidental Death & Dismemberment Insurance Paid Time Off 11 Paid Holidays Flexible Spending Account Dental Insurance Vision Insurance 401(k) Savings with 6% company match Mission The mission of the United Solutions Company is to host quality products and services using the best of breed technology, with an emphasis on service and collaboration, to help our customers remain competitive and profitable. Job Summary As an Account Resolution Specialist I at United Solutions Company, you will play a pivotal role in our debt collection efforts, working diligently to resolve outstanding accounts on behalf of our clients. You will engage with debtors professionally and empathetically, seeking to find mutually agreeable solutions while adhering to industry regulations and ethical standards. Responsibilities: Initiate contact with debtors via phone calls, emails, texts, and letters to discuss overdue accounts and negotiate payment arrangements. Document all communication and interactions with debtors accurately and thoroughly in the client's system of record. Analyze debtors' financial situations to assess their ability to repay debts and develop appropriate repayment plans within the guidelines of the client. Negotiate settlements, payment extensions, and other arrangements within the scope of our clients' policies and regulatory requirements. Provide exceptional member service by addressing debtors' inquiries, concerns, and requests promptly and professionally. Have the communication skills to overcome common objections. Collaborate with internal departments and team members to resolve escalated issues and achieve collection targets. Stay informed about relevant laws, regulations, and industry best practices related to debt collection and consumer protection. Meet or exceed performance metrics, including collection quotas, call quality standards, and compliance measures. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in finance, business administration, or related field preferred. Previous experience in debt collection, customer service, or financial services is preferred. Strong communication and negotiation skills, with the ability to build rapport and influence others effectively. Detail-oriented and proficient in data entry and documentation. Ability to work independently and collaboratively in a fast-paced environment. Familiarity with consumer lending practices, debt collection laws, and regulatory compliance is a plus. Proficiency in using computer systems, MS Office Suite, and customer relationship management (CRM) software.

Customer Service Representative/Route Service Representative - West Coast Pet Memorial 📍 Sultan, WA | F-T 8AM-4:30PM | FT (40 hrs + overtime as needed)💲 Pay Range: $19.00-$24.00/hr (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion. This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity. What you'll do: Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service Build trusted relationships with clinic staff and families through empathy, respect, and professionalism Safely handle pets in the aftercare process with dignity and care Manage customer needs and solve problems effectively Support Gateway's reputation for exceptional service in every interaction What we're looking for: Strong relationship-builder with excellent communication skills Empathetic and respectful, especially toward families and pets in our care Organized, dependable, and committed to customer service excellence Comfortable with driving responsibilities and being active throughout the day Pet lovers and pet parents are especially well-suited to this role The CSR role reports to the Care Center Manager. Duties & Responsibilities Relationship management: Serve as the primary point of contact for veterinary clinics on your route. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Develop and maintain strong relationships with veterinary clinic staff. Maintain and support growing account base. Educate clients on services, answer questions, and address concerns promptly. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Anticipate clinic needs before requested, ensuring the highest level of quality service. Maintain all proper documentation and tracking for all pets entrusted to you. Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Growing revenue from existing clinics (Same Store Sales Growth). Expanding services and products within your assigned route (Organic Growth). Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS). Minimizing customer complaints and ensuring on-time, exceptional service. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care. Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed. Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents. Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations. Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service. Frequent heavy lifting in a physically active environment. Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range : $19.00-$24.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov #INDCSR

Our company is a purpose-driven organization committed to uplifting and supporting children and families in times of profound need and is seeking a compassionate, detail-oriented Customer Service Agent to join our dedicated team. This organization provides essential assistance to families facing significant personal and financial hardships, helping to alleviate the practical burdens that often accompany life-altering circumstances. Through support with vital expenses such as travel, specialized care, and daily living needs, the organization empowers caregivers to focus fully on the well-being and recovery of their loved ones. As a key member of the team, the Customer Service Agent will contribute directly to the success of fundraising events that generate critical resources and elevate community awareness. These fundraising events are more than just opportunities to raise money-they are moments to inspire, to build networks of compassion, and to extend a lifeline to those navigating extraordinary challenges. The ideal candidate for the Customer Service Agent role is highly organized, mission-driven, and thrives in a fast-paced, collaborative environment. The Customer Service Agent brings strong interpersonal and communication skills, a proactive mindset, and a heartfelt commitment to making a meaningful difference in the lives of others. Through thoughtful fundraising event planning, meaningful donor engagement, and logistical coordination, the Customer Service Agent will help transform generosity into tangible impact. Customer Service Agent Responsibilities: Support the planning and execution of fundraising events, ensuring all logistical elements are handled efficiently Build and maintain relationships with donors, sponsors, and community partners to enhance event impact Represent the organization at fundraising events, engaging directly with attendees to promote its mission and fundraising goals Track and manage event-related tasks, timelines, and communications to ensure seamless operations Provide a warm, inclusive, and supportive fundraising experience for all event participants, volunteers, and contributors Customer Service Agent Qualifications: High school diploma or equivalent Prior experience with fundraising is highly desirable Excellent attention to detail with the ability to manage multiple priorities simultaneously Deep empathy and commitment to supporting children and families in need Previous experience in event coordination or nonprofit initiatives preferred Ability to work independently and as part of a collaborative team Energetic, compassionate, and mission-driven Please note that this position is on-site and located in Tampa, Florida. Candidates must be able to work from our Tampa office and event locations. We are looking for individuals who are available to start immediately. Only apply if you are able to meet these requirements .

We're ALSO, an electric mobility company originally conceived as a part of Rivian. We're a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO-replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient. ALSO is seeking a Customer Support Representative that is looking to work in a fast-paced start up environment. Customer Support Representatives will be the first point of contact for customers looking to learn more and purchase transcendental products from ALSO. What You Will Do Direct Customer Support Handle customer inquiries via phone, email, live chat, and social media. Provide pre-sale support by assessing a customer's needs and guiding them toward the right product and processing orders and payments. Help customers track orders, manage modifications and cancellations, and process returns and refunds. Maintain a professional, positive, and empathetic attitude during all interactions. Manage and resolve customer complaints, escalating to a supervisor when appropriate. Technical and Product Support Possess and apply deep product knowledge of ALSO's products to provide solutions. Troubleshoot and diagnose technical or mechanical issues with ALSO's products. Educate customers on product features, benefits, and maintenance. Manage warranty requests and claims via 3rd party platforms. Internal and Process Improvement Tasks Coordinate with other departments, such as product, shipping, and sales, to resolve issues. Communicate customer feedback to internal teams to improve offerings and develop efficiencies. Proactively follow up with customers to improve their experience. Develop new ways to engage customers, such as creating new documentation and help center articles. What You Will Bring Exceptional Communication: Proven ability to communicate clearly, empathetically, and professionally. This includes excellent listening skills to accurately understand and document customer issues. Passion for the Product: A personal passion for ALSO's mission and products. Technical Troubleshooting: Demonstrated ability to learn and apply in-depth product knowledge to diagnose and troubleshoot technical or mechanical issues. Problem-Solving Skills: Strong critical thinking and problem-solving skills to resolve customer complaints efficiently and effectively. Customer-Focused Mindset: A natural inclination to put the customer first, prioritizing their satisfaction and overall experience. Adaptability and Multitasking: The ability to handle a high volume of customer inquiries across multiple channels while remaining calm and composed under pressure. Team Collaboration: Proven ability to work effectively with colleagues in sales, service, logistics, and product teams to resolve complex customer issues. Attention to Detail: Excellent organizational skills to maintain accurate records of customer interactions, transactions, and feedback. Preferred Experience in a fast paced customer support environment with a D2C brand. Experience supporting customers with pre-sale and technical support that includes EVs, E-bikes, consumer electronics or similar products. Experience working with Shopify or a similar ecommerce platform. The ability to handle contacts across multiple channels including email, chat, and voice. Clear and concise communication skills with the ability to create a strong feedback loop with internal teams. The hourly rate for this role ranges from $20 to $27, based on experience and qualifications. This position will begin as a hybrid role based out of our Seattle office (Fremont District), with potential to transition to full-time in office. Why ALSO. We're passionate about helping the world find a better way to get there-wherever it is you're headed. We're located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces. Together we're working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges. Perks and Benefits Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options. One Medical membership and dedicated insurance advocates. Rich fertility and family building benefits with Progyny. Flexible time off. 401(k) match.

Join Our Team as a Sales and Customer Service Representative! 5M Promotions is one of the nation's fastest-growing firms in the industry. We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to expand throughout the territory while simultaneously cultivating the next generation of leaders within our field. 5M Promotions is seeking a passionate and ambitious Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will create positive interactions with customers when introducing premier telecommunications products and facilitating the sales process. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients. What does a typical day look like for our Sales and Customer Service Representative? Let's break it down: Meet with new and existing customers to guide them through the sales process & ensure superior customer satisfaction Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention Recommend telecommunications products and services to customers based on their needs, and focus on quality and transparency in pricing Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales Accurately record and manage customer account details to ensure smooth service activations and installations Work together with top-performing Sales and Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward Qualifications of the Sales and Customer Service Representative: High School Diploma Previous customer service, account management, or relevant sales experience is a plus! Excellent communication, interpersonal, and problem-solving skills Ability to build rapport quickly and manage relationships effectively Self-motivated, goal-oriented, and passionate about driving sales results Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services Although our Customer Sales Representative role is an entry-level position, our team needs career-focused individuals who want an opportunity for significant income and who desire to grow in their career and professional portfolio. This is a performance-driven position with uncapped commission incentives. Compensation is commission only, with estimates based on average earnings in the role. If you are ready to put your team building, critical thinking, and sales knowledge to the test, then our Sales and Customer Service Representative role is for you!

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, WATA, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for a Customer Relations Specialist to join our PSA Customer Relations team. Professional Sports Authenticator (PSA) is the largest and most trusted third-party trading card authentication and grading company in the world. Since its inception in 1991, PSA has certified over 40 million cards and collectibles with a cumulative declared value of over a billion dollars. The Customer Resource Center is embedded in the operations process working cross functionally and cross collaboratively with other Operations departments. The ideal candidate will be a team player who possesses at least 1 year of strong customer service skills within a customer service environment, problem-solving skills, keen attention to detail, and excellent communication skills. You'll report to the Customer Relations Supervisor and work onsite from our Boca Raton, FL office. What You'll Do: Facilitate communication between PSA Customer Care and operational teams regarding damaged inventory items, ensuring accurate documentation and timely customer notifications Utilize Salesforce work order management system to coordinate resolution activities across departments Document inventory exceptions through digital imaging, maintaining comprehensive visual records for assessment and resolution Coordinate shipment logistics for items requiring reholdering, ensuring proper routing to appropriate facilities with correct handling instructions Monitor progress of exception resolution through established 10-day turnaround process, updating stakeholders on status Manage reimaging workflows for corrected items, ensuring proper replacement of digital assets in inventory management systems Maintain Receiving exceptions rack, implementing appropriate resolution procedures based on exception type Alert eBay Operations team regarding order returns, verifying condition and documenting any damage or mislabeling Create and route work orders for label corrections, documenting issues with supporting imagery and coordinating with NJ team for resolution Process damaged/cracked holder exceptions through established workflows, ensuring proper documentation and resolution routing Generate comprehensive exception tracking reports under customer accounts and vault house/vault exceptions categories Conduct periodic quality assurance reviews of Vault House Account inventory, verifying condition prior to listing Initiate review processes for certification discrepancies including label issues, damaged holders, and image inconsistencies Who You Are: Proficiency with Salesforce work order management Experience with digital imaging equipment and basic image processing Strong attention to detail in documentation and quality control processes Excellent cross-functional communication skills Ability to follow established workflows while exercising appropriate judgment for exceptions Access to digital imaging equipment for exception documentation Salesforce system access for work order management Physical Requirements: Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. Hand Use: Regular hand use for various tasks. Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds. Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently. Hourly Rate: The reasonable estimated hourly rate for this position is $20. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Reasons To Join Us: Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All full-time employees are eligible for paid vacation Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email ********************* . U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants . If you are based in California, you can read information for California residents here .

Join Our Team as a Sales and Customer Service Representative! 5M Promotions is one of the nation's fastest-growing firms in the industry. We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to expand throughout the territory while simultaneously cultivating the next generation of leaders within our field. 5M Promotions is seeking a passionate and ambitious Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will create positive interactions with customers when introducing premier telecommunications products and facilitating the sales process. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients. What does a typical day look like for our Sales and Customer Service Representative? Let's break it down: Meet with new and existing customers to guide them through the sales process & ensure superior customer satisfaction Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention Recommend telecommunications products and services to customers based on their needs, and focus on quality and transparency in pricing Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales Accurately record and manage customer account details to ensure smooth service activations and installations Work together with top-performing Sales and Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward Qualifications of the Sales and Customer Service Representative: High School Diploma Previous customer service, account management, or relevant sales experience is a plus! Excellent communication, interpersonal, and problem-solving skills Ability to build rapport quickly and manage relationships effectively Self-motivated, goal-oriented, and passionate about driving sales results Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services Although our Customer Sales Representative role is an entry-level position, our team needs career-focused individuals who want an opportunity for significant income and who desire to grow in their career and professional portfolio. This is a performance-driven position with uncapped commission incentives. Compensation is commission only, with estimates based on average earnings in the role. If you are ready to put your team building, critical thinking, and sales knowledge to the test, then our Sales and Customer Service Representative role is for you!

Who Are We? Looking for a job that makes a real difference in our world today and one that you'll be proud of when you look back in 20, 30 or 40 years? This is it. Clean Power Research is advancing the energy transformation through cloud software that informs, streamlines and values energy-related decisions and processes for utilities, energy professionals and consumers. We're a growing company that counts 10 of the top 10 Fortune 500 utilities and many of the largest renewable energy companies in the U.S. as our customers. We're focused on expanding our market reach and impact with new software technologies that help solve the energy industry's hardest problems. At Clean Power Research, every employee has a seat at the table and an important role. Why Work Here? Go from building solutions to being part of the solution Join a growing team of software and energy veterans from companies like Microsoft, Amazon, Google, Oracle, General Electric and Pacific Gas & Electric Bring your passion and ideas to the table Use your creativity to solve hard problems and make tough decisions Work in a start-up like environment coupled with the stability and customer base of an established, profitable company Realize work-life balance; we like to see our families, friends and pets at night! Join a growing company that expects you to grow with us and invests in your growth Clean Power Research offers competitive compensation and benefits to full-time employees including medical/dental/vision, paid vacation, paid holidays, a bonus plan and 401(k) plan with matching. What You'll be Doing as a Customer Success Executive Clean Power Research is seeking a strategic and customer-obsessed executive to lead our Customer Success organization and drive exceptional outcomes across our SaaS product portfolio-PowerClerk , FleetView . WattPlan and SolarAnywhere . f Growth Officer, the Customer Success Executive will oversee the full customer lifecycle, from onboarding and engagement delivery, to renewal and expansion. You'll work cross-functionally with Sales, Product Management, Engineering and Marketing to align strategies, elevate customer satisfaction and ensure seamless support. This is a high-impact leadership role with strong potential for long-term growth in a dynamic, mission-driven company. Your leadership will be instrumental in building scalable processes, nurturing talent, and delivering a personalized, high-impact customer experience that fosters retention and drives growth. You'll also play a key role in shaping business models, pricing strategies and partnership structures in collaboration with the Chief Growth Officer and executive team. Duties and Responsibilities · Lead and scale the Customer Success team, including customer support, product implementation services and project management functions · Align customer success strategies with Sales and Business Development to support targets for Annual Recurring Revenue (ARR), Net Revenue Retention (NRR), and other key metrics · Design and implement onboarding experiences that build trust and long-term customer relationships · Collaborate with Sales on proposals, Statements of Work (SOW), and strategic account planning · Drive customer satisfaction through proactive engagement, responsive support, and tailored training · Oversee the creation of scalable support materials (e.g., documentation, how-to videos, AI-driven tools) for pre- and post-sales activities · Establish and refine processes for managing deliverables, tracking status, and ensuring timely execution · Ensure data quality and lead continuous process improvement initiatives. · Collaborate with Product Management and represent the voice of the customer in product development, strategic planning, pricing, and licensing · Participate in industry events and forums to promote Clean Power Research's mission and solutions Who You Are · BA/BS degree required; technical or scientific focus preferred. MBA a plus · 10+ years of experience in customer success, professional services, or related roles, with at least 6 years in a leadership capacity · Proven success in managing SaaS customer success and product implementation teams and driving measurable outcomes · Deep understanding of enterprise B2B SaaS models and customer lifecycle management. · Energy, utility, renewable, solar or clean tech passion required, experience a strong plus. · Exceptional communication, organizational, and analytical skills · Comfortable with CRM systems, contract management tools, and data analysis platforms. · Adept at stakeholder coordination, strategic planning, and delivery oversight · A collaborative leader who thrives in a fast-paced, cross-functional environment Pay Range & Benefits · Base Salary Range: $165K to $220K annual depending on experience · Benefits: performance-based bonus, company equity plan · Additional Benefits: Paid PTO, Sick Time, Holidays, Medical/Dental/Vision/Life and Disability Insurance, 401K, Paternity and Maternity Leave, Commuter Benefits How To Apply Click the link below to submit your resume. Please include a cover letter detailing your interest in this position and the renewable energy space along with your resume. Due to the large number of applicants for our positions, we regret that we can only respond to candidates who meet our requirements. Clean Power Research is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. The company's employment decisions are based on merit, competence, performance and business needs. Clean Power Research is located in Bellevue, WA (Greater Seattle Area).

We are seeking a **Business Solutions Architect** specializing in Salesforce Consumer Goods (CG) Cloud to design, implement, and optimize scalable end-to-end solutions for consumer goods organizations for a 2-month contract with potential to convert to full-time. This role collaborates closely with business stakeholders and technical teams to translate requirements into high-quality, value-driven Salesforce solutions. Req# 918459297 **Responsibilities** + Lead the architecture and design of Salesforce CG Cloud solutions aligned with business goals and industry best practices + Gather, analyze, and translate business requirements into functional and technical specifications + Oversee implementation of key CG Cloud capabilities, including Retail Execution, Visit Planning, Order Capture, and Trade Promotion Management + Serve as a subject matter expert on CG Cloud features, integrations, and data models + Create and maintain architecture documentation, diagrams, and roadmaps + Mentor project teams and ensure adherence to architectural standards and delivery timelines + Support pre-sales efforts through solution demos, proposals, and client presentations + Stay up to date on Salesforce platform releases, CG Cloud enhancements, and industry trends + Ensure data integrity, security, and compliance across all Salesforce solutions **Requirements** + Bachelor's degree in Computer Science, Information Systems, Business, or related field + 5+ years of Salesforce solution architecture experience, including 2+ years with Consumer Goods Cloud or similar industry solutions + Strong understanding of Salesforce platform capabilities (Sales Cloud, Service Cloud, CG Cloud) + Deep hands-on Salesforce experience and proficiency in business process mapping and solution design for consumer goods organizations + Knowledge of integration patterns, APIs, and data migration strategies within Salesforce + Consumer Goods Cloud Accredited Professional certification or proven success implementing Salesforce for a consumer goods company + Highly desirable Salesforce certifications such as Application Architect or System Architect + Excellent communication, presentation, and stakeholder management skills + Ability to work independently and collaboratively within cross-functional teams **We offer** + Medical, Dental and Vision Insurance (Subsidized) + Health Savings Account + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability (Company Provided) + Life and AD&D Insurance (Company Provided) + Employee Assistance Program + Unlimited access to LinkedIn learning solutions + Matched 401(k) Retirement Savings Plan + Paid Time Off - the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time) + Paid Holidays - nine (9) total per year + Legal Plan and Identity Theft Protection + Accident Insurance + Employee Discounts + Pet Insurance + Employee Stock Purchase Program + If otherwise eligible, participation in the discretionary annual bonus program + If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM (*************************************************************** **This Remote Position Cannot be Performed in New York City.** This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $130,000 - $205,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position. Applications will be accepted on a rolling basis. In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance's key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov) EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone. At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Temp CSR position responsible to handle inbound calls, email and fax inquiries about construction material. Additional duties include data entry, filing and other administrative duties.