Case Manager Lead jobs at Volunteers of America Los Angeles - 44 jobs

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $27.41 - $28.85 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits JOB SUMMARY AND PURPOSE The Case Manager provides intensive case management services to gang-involved youth and families impacted by gang violence. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available, as described below. DUTIES AND RESPONSIBILITIES ASSESSMENT/CASE PLANNING: Conducts comprehensive screenings and assessments with individuals and families to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Serves and engages gang-involved youth or young adults, ages of 14 to 25 years in a GRYD Zone Maintain a minimum of 30 FCM clients updated and active Maintain a minimum of 10 TCS client updated and active Make home visits to assist clients and family with services needed Follow all phases of case management Run weekly reports to maintain data base error free and up to date Meet weekly with all Community Intervention Workers Audit TCS files of Community Intervention Workers weekly Report weekly on progress of case management Apply Social Embeddedness Tool (SET) to youth as required. Participate in planning, meetings and work at Summer Night Lights (SNL) and Fall Friday Nights (FFN) sites Strategically plan and work with community to decrease and eliminate gang activity and violence Plans strategies to engage local gangs/crews proactively maintain peace via safe passages and activities Work with Law enforcement to create peace in the community Maintain weekly contact with schools, community based organizations, and gangs in the area Work with multiple gangs in the area Facilitate workshops Ex. life skills, substance abuse, etc. Do street outreach and pass out literature and services Create monthly calendar of activities Create monthly community engagement, parent and client activities Travel and drive for program outings and activities Transport clients as needed Keep track of community service workers Accompany youth to probation appointments and submit monthly probation progress reports. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Strategic efforts at Gang reduction in community - plan and execute gang reduction events and activities. Meet with and Audit files/efforts of Community Intervention Workers.Advocacy for participants before other agencies/community settings Other duties as required and is subject to change at any time. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EXPERIENCE: 2 years' experience working with At-risk families/individuals or gang population PREFERRED QUALIFICATIONS: LAVITA (Los Angeles Violence Intervention Training Academy) certification Trained on the GRYD Model of practice and the Efforts to Outcome (ETO) Database Bilingual (Spanish preferred) Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $27.41 - $28.85 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits JOB SUMMARY AND PURPOSE The Case Manager provides intensive case management services to gang-involved youth and families impacted by gang violence. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available, as described below. DUTIES AND RESPONSIBILITIES ASSESSMENT/CASE PLANNING: Conducts comprehensive screenings and assessments with individuals and families to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Serves and engages gang-involved youth or young adults, ages of 14 to 25 years in a GRYD Zone Maintain a minimum of 30 FCM clients updated and active Maintain a minimum of 10 TCS client updated and active Make home visits to assist clients and family with services needed Follow all phases of case management Run weekly reports to maintain data base error free and up to date Meet weekly with all Community Intervention Workers Audit TCS files of Community Intervention Workers weekly Report weekly on progress of case management Apply Social Embeddedness Tool (SET) to youth as required. Participate in planning, meetings and work at Summer Night Lights (SNL) and Fall Friday Nights (FFN) sites Strategically plan and work with community to decrease and eliminate gang activity and violence Plans strategies to engage local gangs/crews proactively maintain peace via safe passages and activities Work with Law enforcement to create peace in the community Maintain weekly contact with schools, community based organizations, and gangs in the area Work with multiple gangs in the area Facilitate workshops Ex. life skills, substance abuse, etc. Do street outreach and pass out literature and services Create monthly calendar of activities Create monthly community engagement, parent and client activities Travel and drive for program outings and activities Transport clients as needed Keep track of community service workers Accompany youth to probation appointments and submit monthly probation progress reports. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Strategic efforts at Gang reduction in community plan and execute gang reduction events and activities. Meet with and Audit files/efforts of Community Intervention Workers.Advocacy for participants before other agencies/community settings Other duties as required and is subject to change at any time. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EXPERIENCE: 2 years' experience working with At-risk families/individuals or gang population PREFERRED QUALIFICATIONS: LAVITA (Los Angeles Violence Intervention Training Academy) certification Trained on the GRYD Model of practice and the Efforts to Outcome (ETO) Database Bilingual (Spanish preferred) Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support - accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building - motivating participant progress Outreach and Engagement - Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate's Degree in Social Work or related field or a combination of education and relevant experience (Two years' total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate s Degree in Social Work or related field or a combination of education and relevant experience (Two years total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES * Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate * Assess barriers facing the clients and develop a case plan. * Coordinate individualized planning with clients to meet short- and long-term needs. * Provide service linkages and support systems to ensure identified needs are met. * Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. * Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: * Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals * Coaching and Social Support accompany participants to activities and services * Coordinate Care and Case Management as part of team, connecting participants to appropriate services * Advocacy for participants before other agencies/community settings * Capacity Building motivating participant progress * Outreach and Engagement Meet participants and bring into programs * Other duties as required and may be subject to change Qualifications REQUIREMENTS: * Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: * HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: * Minimum 1-year general experience in case management or similar social services role * Or Bachelors Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: * Bachelors Degree (Social Work, Social Services, public administration, public health or related field) * 1 year of experience working with target population * HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support - accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building - motivating participant progress Outreach and Engagement - Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate's Degree in Social Work or related field or a combination of education and relevant experience (Two years' total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES * Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate * Assess barriers facing the clients and develop a case plan. * Coordinate individualized planning with clients to meet short- and long-term needs. * Provide service linkages and support systems to ensure identified needs are met. * Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. * Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: * Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals * Coaching and Social Support accompany participants to activities and services * Coordinate Care and Case Management as part of team, connecting participants to appropriate services * Advocacy for participants before other agencies/community settings * Capacity Building motivating participant progress * Outreach and Engagement Meet participants and bring into programs * Other duties as required and may be subject to change Qualifications REQUIREMENTS: * Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: * HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: * Minimum 1-year general experience in case management or similar social services role * Or Bachelors Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: * Bachelors Degree (Social Work, Social Services, public administration, public health or related field) * 1 year of experience working with target population * HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $21.33 - $22.45 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level case management services to clients classified as low acuity, serving on a team that is the central point of contact to coordinate services and care for assigned clients. These positions serve individuals and families residing in interim and permanent housing. They support and provide services in the areas of assessment; care planning; coaching and social support; connections to direct services; care coordination and system navigation; education about the health and social service system; outreach and engagement, and capacity building for individuals who were experiencing homelessness and are now mostly housed. DUTIES AND RESPONSIBILITIES Assessment - Work as Part of a team to conduct assessment of participant strengths and needs. Coaching for Social Support of participants Care Coordination, Case Management, System and Housing Navigation Advocacy on behalf of participants before other clinical, agency and community settings Capacity Building - Motivate participants and connect them to appropriate programs Outreach and Engagement - locate assigned participants, secure a safe place while resolving needs ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support - accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building - motivating participant progress Outreach and Engagement - Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Case Management training within 6 months of hire. EXPERIENCE: 6 Months of Social Services case related experience, OR Associate's Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Current California driver's license and clean driving record Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $21.33 - $22.45 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level case management services to clients classified as low acuity, serving on a team that is the central point of contact to coordinate services and care for assigned clients. These positions serve individuals and families residing in interim and permanent housing. They support and provide services in the areas of assessment; care planning; coaching and social support; connections to direct services; care coordination and system navigation; education about the health and social service system; outreach and engagement, and capacity building for individuals who were experiencing homelessness and are now mostly housed. DUTIES AND RESPONSIBILITIES Assessment Work as Part of a team to conduct assessment of participant strengths and needs. Coaching for Social Support of participants Care Coordination, Case Management, System and Housing Navigation Advocacy on behalf of participants before other clinical, agency and community settings Capacity Building Motivate participants and connect them to appropriate programs Outreach and Engagement locate assigned participants, secure a safe place while resolving needs ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Case Management training within 6 months of hire. EXPERIENCE: 6 Months of Social Services case related experience, OR Associate s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Current California driver's license and clean driving record Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support - accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building - motivating participant progress Outreach and Engagement - Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate's Degree in Social Work or related field or a combination of education and relevant experience (Two years' total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support - accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building - motivating participant progress Outreach and Engagement - Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate's Degree in Social Work or related field or a combination of education and relevant experience (Two years' total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES * Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate * Assess barriers facing the clients and develop a case plan. * Coordinate individualized planning with clients to meet short- and long-term needs. * Provide service linkages and support systems to ensure identified needs are met. * Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. * Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: * Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals * Coaching and Social Support accompany participants to activities and services * Coordinate Care and Case Management as part of team, connecting participants to appropriate services * Advocacy for participants before other agencies/community settings * Capacity Building motivating participant progress * Outreach and Engagement Meet participants and bring into programs * Other duties as required and may be subject to change Qualifications REQUIREMENTS: * Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: * HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: * Minimum 1-year general experience in case management or similar social services role * Or Bachelors Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: * Bachelors Degree (Social Work, Social Services, public administration, public health or related field) * 1 year of experience working with target population * HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.