Community Worker jobs at Volunteers of America Los Angeles - 83 jobs

Salary Range: $23.00-$28.62 per hour Schedule: (5days - 8 hour days - Rotational Saturdays) The Ambulatory Care Network (ACN) is a department within the Los Angeles County Department of Health Services (DHS). It is committed to providing world-class, compassionate health care that is safe and accessible for everyone. Our community-based health clinics offer quality primary care and specialty care services for families within the Los Angeles County. The ACN Patient Access Center helps align and simplify patient access services, while leveraging technology and operational efficiencies and expertise. It also helps enhance and support access to clinic services within the ACN Network of clinics across DHS. Description Interacts with patients via phone using call center software while demonstrating a high level of customer service; makes and receives calls; determines when language interpretation is needed and utilizes interpreter services when necessary to ensure language access standards are met. Requests demographic information to assure proper identification of caller, schedules appointments to a variety of ACN facilities according to guidelines; orients patients by providing direction to appropriate locations and/or services. Reviews insurance verification for specific health plans and follows all standardized workflows to assure patient is visit ready. ESSENTIAL FUNCTIONS Answers phones. Follows appointment-making processes and procedures per policy. Completes accurate patient scheduling by following detailed algorithms. Ensures accurate verification of patient demographic information and payor source coverage details. Identifies discrepancies in coverage or empanelment and appropriately refers cases for processing. Determines which appointments (types, date, time, provider) meet the patient's needs and schedules / confirms appointments accordingly. Sends message(s) using Electronic Health Record (EHR) platform and/or transfers callers to appropriate departments. Enters scheduling notes and relevant information when needed. Provides assistance with scheduling and rescheduling appointments for various types of appointments for various types of requests (primary, specialty, etc). Operating Systems: Ability to use several technology platforms simultaneously. Assures proper understanding and adherence to primary and specialty care scheduling guidelines rules. Customer Services: Adheres to LACO-DHS behavior and appearance standards. Demonstrates strong customer service and communication skills. Treats patients with courtesy and respect. Adheres to HIPAA and patient confidentiality. Job Qualifications Excellent communication skills Ability to work independently Ability to use several technological platforms simultaneously Provide personalized customer service by responding to patients' individual needs Ability to provide clear and concise instructions Engage in active listening with patients, confirming or clarifying information and ability to diffuse levels of frustration. Utilizing scripts and tools appropriately Understanding and striving to meet or exceed metrics established by department Education/Experience Contact center experience desirable Bilingual in English and Spanish preferred Certificates/Licenses/Clearances Clearances per DHS employment contract COVID vaccination required Successful clear the Live Scan process through Los Angeles County. Other Skills, Knowledge, and Abilities Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Adobe Reader, One Note, Outlook, and TEAMS, etc. PHYSICAL DEMANDS Stand Occasionally Walk Occasionally Sit Constantly Handling Frequently Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Not Applicable Lift / Carry Occasionally - Up to 15 lbs. Push/Pull Occasionally - Up to 15 lbs. See Constantly Taste/ Smell Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT Hybrid (Telework & Office) General Office Setting, Indoor Temperature Controlled This is a temporary, grant funded position. Employment is provided by Heluna Health. Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Title: Community Integration Specialist - TEMP Reports to: Program Manager Department: 725 - Community Fusion FLSA Status: Non-Exempt - TEMPORARY ASSIGNMENT 12-16 weeks Compensation: $21.00 per hour Benefits: Position is temporary, therefore not eligible for benefits. Program Hours: Monday - Friday, 9:00am-2:00pm Supervisory Responsibility: None Position Summary The Community Integration Specialist will provide direct supervision, training and evaluation of participants' preferred community-based activity. The Specialist will work with participants to integrate them into the community and enhance their quality of life as a valued member of society. Essential Duties and Responsibilities Provide supervision and serve as job coach to program participants while facilitating their full inclusion in the volunteer placement, recreation, and employment sites of their choosing. Play an integral part in participant community integration into the surrounding communities while enhancing their quality of life. Provide behavioral intervention to participants through appropriate methods as designated through NCI Training and overall goals. Integrating participants with a 1-2 ratio in person-centered community activities including exploring community resources based on participant choice, job exploring, productive recreational activities as indicated in curriculum and managing contacts to cultivate, grow and in maintaining each relationship. Healthy lifestyle will be supported by community agency partnerships, both in-house and in the community. Will assist participants to become self-advocates and independent through self-determination. Use public transportation, personal vehicle or ECF vehicles to transport participants to volunteer commitments, community activities and events. Maintain ECF vehicle logs, perform regular maintenance checks, and report issues immediately to the program manager. Provide supervision, training, and evaluation of participants' choice of volunteer and community-based activities. Teach new skills identified in the participants' Individual Program Plan (IPP) including but not limited to self-help, communication, gross and fine motor, vocational, pre-employment, cognitive, social- emotional skills and in identifying and accessing important community resources. Assist in the development of motivational techniques and in improving work skills of participants. Establish, coordinate, and implement person-centered community activities with guidance and support from the case management team. Maintain participant documentation to include but not limited to daily, monthly, and quarterly evaluations as directed by case manager. Document unusual incidents through case notes/SIR reporting. Attend in-service trainings and staff meetings. Other Duties · Comply with ECF's Injury and Illness Prevention Program. Ensure safe use and operation of tools and/or equipment. · Comply with ECF policies and procedures, including mandated reporting requirements. Regular and reliable attendance is required for this position. Assist participants as needed with personal hygiene including toileting, illness, and incidents of incontinence. · Perform other duties as assigned. Qualifications Education/Licenses/Certifications: High School diploma or equivalent. Experience: One year working with individuals with special needs. Knowledge/Abilities/Skills: Excellent written and verbal communication skills. Ability to communicate effectively with participants to provide direction and understand their needs. Detail oriented with excellent document skills. Patience and compassion to work with individuals with a variety of special needs. Ability to stand for long periods of time. Ability to drive ECF van. Requirements Driving is an essential function of this position. Proof of valid California driver's license, reliable transportation, evidence of state-mandated car insurance, and insurable driving record are required. While driving for work, should a need arise, the employee's insurance is deemed primary and ECF's coverage is secondary. Driving Disclaimer- Employees driving for company business must maintain a clean record and operate vehicles safely and responsibly. Company vehicles will be monitored and activity recorded. Violations of the driving policy may result in disciplinary action, including suspension of driving privileges, reassignment, or termination. Provide evidence of a negative TB test initially and every three years thereafter. Pass a pre-employment physical. Obtain NCI, First Aid and CPR certification within the first 3 months of employment and maintain as required. Work Environment This is a program for adults who have varying degrees of learning, behavioral, emotional, and developmental disabilities. Employee may encounter individuals who are in crisis, exhibiting emotional/psychological distress or behaving in an aggressive manner. Work will be performed primarily in the field. Environment may include frequent interruptions, loud noise, odors, varying indoor temperature, and drafts. Outdoor temperature and weather will vary. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Mobility to work in a program setting or in the community using mobile devices. Require the use of hands to produce records and/or documentation in manual or electronic format. Vision to read printed materials and computer screen. Hearing and speech to communicate in person and over the telephone. Regularly lift and/or move up to 60 pounds with assistance. Required to travel to various sites within Los Angeles County. Ability to implement NCI, First Aid and CPR. Ability to stand for most of the work shift and lift 20 pounds unassisted. Equal Opportunity Employer Exceptional Children's Foundation is an equal opportunity employer. We are on a mission to support independence, belonging and community. We strive to build a culture that is safe, respectful, fair, and supportive for all employees. We are proud to employ people of all backgrounds who possess the talent, energy, and focus to accelerate our vision forward.

Title: Community Integration Specialist - TEMP Reports to: Program Manager Department: 725 - Community Fusion FLSA Status: Non-Exempt - TEMPORARY ASSIGNMENT 12-16 weeks Compensation: $21.00 per hour is temporary, therefore not eligible for benefits. Program Hours: Monday - Friday, 9:00am-2:00pm Supervisory Responsibility: None Position Summary The Community Integration Specialist will provide direct supervision, training and evaluation of participants' preferred community-based activity. The Specialist will work with participants to integrate them into the community and enhance their quality of life as a valued member of society. Essential Duties and Responsibilities Provide supervision and serve as job coach to program participants while facilitating their full inclusion in the volunteer placement, recreation, and employment sites of their choosing. Play an integral part in participant community integration into the surrounding communities while enhancing their quality of life. Provide behavioral intervention to participants through appropriate methods as designated through NCI Training and overall goals. Integrating participants with a 1-2 ratio in person-centered community activities including exploring community resources based on participant choice, job exploring, productive recreational activities as indicated in curriculum and managing contacts to cultivate, grow and in maintaining each relationship. Healthy lifestyle will be supported by community agency partnerships, both in-house and in the community. Will assist participants to become self-advocates and independent through self-determination. Use public transportation, personal vehicle or ECF vehicles to transport participants to volunteer commitments, community activities and events. Maintain ECF vehicle logs, perform regular maintenance checks, and report issues immediately to the program manager. Provide supervision, training, and evaluation of participants' choice of volunteer and community-based activities. Teach new skills identified in the participants' Individual Program Plan (IPP) including but not limited to self-help, communication, gross and fine motor, vocational, pre-employment, cognitive, social- emotional skills and in identifying and accessing important community resources. Assist in the development of motivational techniques and in improving work skills of participants. Establish, coordinate, and implement person-centered community activities with guidance and support from the case management team. Maintain participant documentation to include but not limited to daily, monthly, and quarterly evaluations as directed by case manager. Document unusual incidents through case notes/SIR reporting. Attend in-service trainings and staff meetings. Other Duties * Comply with ECF's Injury and Illness Prevention Program. Ensure safe use and operation of tools and/or equipment. * Comply with ECF policies and procedures, including mandated reporting requirements. Regular and reliable attendance is required for this position. Assist participants as needed with personal hygiene including toileting, illness, and incidents of incontinence. * Perform other duties as assigned. Qualifications Education/Licenses/Certifications: High School diploma or equivalent. Experience: One year working with individuals with special needs. Knowledge/Abilities/Skills: Excellent written and verbal communication skills. Ability to communicate effectively with participants to provide direction and understand their needs. Detail oriented with excellent document skills. Patience and compassion to work with individuals with a variety of special needs. Ability to stand for long periods of time. Ability to drive ECF van. Requirements Driving is an essential function of this position. Proof of valid California driver's license, reliable transportation, evidence of state-mandated car insurance, and insurable driving record are required. While driving for work, should a need arise, the employee's insurance is deemed primary and ECF's coverage is secondary. Driving Disclaimer- Employees driving for company business must maintain a clean record and operate vehicles safely and responsibly. Company vehicles will be monitored and activity recorded. Violations of the driving policy may result in disciplinary action, including suspension of driving privileges, reassignment, or termination. Provide evidence of a negative TB test initially and every three years thereafter. Pass a pre-employment physical. Obtain NCI, First Aid and CPR certification within the first 3 months of employment and maintain as required. Work Environment This is a program for adults who have varying degrees of learning, behavioral, emotional, and developmental disabilities. Employee may encounter individuals who are in crisis, exhibiting emotional/psychological distress or behaving in an aggressive manner. Work will be performed primarily in the field. Environment may include frequent interruptions, loud noise, odors, varying indoor temperature, and drafts. Outdoor temperature and weather will vary. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Mobility to work in a program setting or in the community using mobile devices. Require the use of hands to produce records and/or documentation in manual or electronic format. Vision to read printed materials and computer screen. Hearing and speech to communicate in person and over the telephone. Regularly lift and/or move up to 60 pounds with assistance. Required to travel to various sites within Los Angeles County. Ability to implement NCI, First Aid and CPR. Ability to stand for most of the work shift and lift 20 pounds unassisted. Equal Opportunity Employer Exceptional Children's Foundation is an equal opportunity employer. We are on a mission to support independence, belonging and community. We strive to build a culture that is safe, respectful, fair, and supportive for all employees. We are proud to employ people of all backgrounds who possess the talent, energy, and focus to accelerate our vision forward.

Title: Community Integration Specialist We have an opportunity to get your experience in paraprofessional Social Work position, as a Community Integration Specialist. In this role you will provide direct supervision, training and evaluation to participants assigned to a community-based activity. This training specialist role will work with a group of participants to integrate them into the community and enhance their quality of life as a valued member of society. Essential Duties: Teach new skills identified in the Individual Program Plan (IPP) including but not limited to self-help, communication, gross motor, fine motor, vocational, employment, cognitive skills, social-emotional skills, health and community access. Provide supervision during participant arrival, departure and lunchtime. Provide behavioral intervention to participants through appropriate methods as designated through NCI training and overall goals. Assist participants as needed with personal hygiene including toileting, illness and incidents of incontinence. Use public transportation or ECF van to transport participants to community activity. Serve as a job coach for participants in paid work or volunteer placement in community-based sites. Maintain vehicle logs and regular check of maintenance reporting any issues immediately. Maintain all program equipment used regularly such as cell phones, backpacks, log books, walkie-talkies, yoga mats, etc. Maintain timely participant documentation as directed by case manager to include, but not limited to, monthly, quarterly evaluations and case note reporting. Attend in-service trainings and staff meetings. Other Duties Comply with ECF's Injury and Illness Prevention Program. Ensure safe use and operation of tools and/or equipment. Comply with ECF policies and procedures, including mandated reporting requirements. Regular, reliable attendance. Perform other duties as assigned. QUALIFICATIONS Education/Licenses/Certifications: High School diploma or GED equivalent. Experience: Minimal one year working with individuals with special needs. Caregiver experience is a plus. Knowledge/Abilities/Skills: Excellent written and verbal communication skills. Ability to communicate effectively with clients to provide direction and understand their needs. Detail oriented with excellent document skills Patience and compassion to work with individuals with a variety of special needs. Ability to stand for long periods of time. Ability and willingness to drive ECF van. REQUIREMENTS Driving is an essential function of this position. Proof of valid California driver's license, reliable transportation, evidence of state-mandated car insurance, and insurable driving record are required. While driving for work, should a need arise, the employee's insurance is deemed primary and ECF's coverage is secondary. Driving Disclaimer- Employees driving for company business must maintain a clean record and operate vehicles safely and responsibly. Company vehicles will be monitored and activity recorded. Violations of the driving policy may result in disciplinary action, including suspension of driving privileges, reassignment, or termination. Provide evidence of a negative TB test initially and every three years afterward. Pass a pre-employment physical. Obtain NCI, Medication Administration, and First Aid and CPR certification within the first 3 months of employment and maintain as required. Equal Opportunity Employer: Exceptional Children's Foundation is an equal opportunity employer. We are on a mission to support independence, belonging and community. We strive to build a culture that is safe, respectful, fair, and supportive for all employees. We are proud to employ people of all backgrounds who possess the talent, energy, and focus to accelerate our vision forward.

Provides support and resource services to families in accordance with their specific needs and assists with recruitment activities. Helps families to attain self-sufficiency through goal setting and family engagement activities.DUTIESSUMMARY Provides support and resource services to families in accordance with their specific needs and assists with recruitment activities. Helps families to attain self-sufficiency through goal setting and family engagement activities. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Recruits families for assigned ECE programs. Assists with follow up for families that are pending health or nutrition documentation in order to start services. Monitors absences and follows up with families to ensure that children are attending class on a regular basis in order to meet program requirements. Completes strength and needs assessment for assigned families. Identifies goals for families that result in self-sufficiency. Enhances parent's skills and understanding regarding parental engagement and activities that promote literacy. Provides resources and referrals to families. Facilitates the exchange of information between assigned families and content area specialists. Works with Site Supervisors and Teachers to plan and conduct parent committee meetings. Develops and maintains appropriate case notes and other records and prepares periodic reports as required. ADDITIONAL DUTIES Other duties and special projects as assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONSEDUCATION & EXPERIENCE Two years of experience in programs offering child and family assessment services, home visiting services, early intervention services, direct experience in working with children ages 0 to 5, parent education services, family support and referral services, or similar required Bachelor's degree in child development, early childhood education, psychology, social work or similar discipline from a four-year university required. OTHER QUALIFICATIONS Possesses a valid driver's license and state-required auto insurance or reliable transportation depending on business needs. Required to travel extensively to sites (> 50% of the time). Ability to work with minimal supervision. Spanish / English bilingual strongly preferred. Working knowledge of Head Start and CDE requirements. Ability to handle confidential information. Working knowledge of community resources to address special needs of clients required. Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities. Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities. Sensitivity to service population's cultural and socioeconomic characteristics. Excellent verbal and written communication skills. Punctual and dependable attendance. CERTIFICATES, LICENSES, REGISTRATIONS None required. COMPUTER SKILLS Must have working knowledge of computer programs in a Windows environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time Spent [None, -1/3, 1/3 - 2/3, 2/3+] Stand: 1/3 - 2/3 Walk: 1/3 - 2/3 Sit: 1/3 - 2/3 Reach with hands and arms: 2/3+ Use hands to finger, handle, or feel: 2/3+ Climb or balance: -1/3 Bend, kneel, crouch, or crawl: -1/3 Talk or hear: 2/3+ Taste or smell: None Carry, push or pull: -1/3 Lifts Weights or Exerts Force Up to 10 pounds: -1/3 Up to 25 pounds: -1/3 Up to 50 pounds: None Up to 100 pounds: None More than 100 pounds: None VISION REQUIREMENTS No special vision requirements. WORK ENVIRONMENT The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time Spent [None, -1/3, 1/3 - 2/3, 2/3+] Environmental variables that may be indicated as applicable to the position: Working near mechanical parts: None Work in high, precarious places: None Fumes or airborne particles: None Toxic or caustic chemicals: None Outdoor weather conditions: -1/3 Extreme cold (non-weather): None Extreme heat (non-weather): None Risk of electrical shock: None NOISE LEVEL Moderate noise REQUIRED TRAINING New Hire Orientation AB-1343: Sexual Harassment Prevention training Mandated Reporter Timekeeping & Attendance COMPENSATION: $23.88 USD - $28.66 USD In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position. BENEFITS: Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year Excellent medical, dental, and vision insurance for eligible employees and qualified dependents 403b Retirement Plan with employer contribution for eligible employees Up to $4,500 in tuition reimbursement per calendar year Eligible for the Public Service Loan Forgiveness program Flexible Spending Account (FSA) & Health Savings Account (HSA) Employer paid Life and AD&D Insurance Voluntary Supplemental Insurance Opportunity for growth & advancement Professional development & continued training Team building & bonding through company sponsored events & activities CONTINGENCIES: Influenza immunization or declination COVID-19, MMR and Tdap immunizations Education verification Reference check Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services Drug and alcohol screening Tuberculosis screening

Salary Range: $23.00 - $28.62 per hour Olive View UCLA Medical Center (OVMC) is a facility/department within the Los Angeles County Department of Health Services (LACO-DHS). Olive View UCLA Medical Center (OVMC) is a community hospital where the primary focus is to contribute to the health of the communities it serves by providing high quality, patient-centered care. Description: Qualified individuals will use several technology platforms, this includes ORCHID electronic health records and websites to assist in determining insurance coverage verification. This functional unit is a fast-paced, high-volume environment which interacts with patients. This position must adhere to HIPAA and patient confidentiality requirements while providing high levels of customer services in a culturally and linguistically sensitive fashion. As one of the first points of contact with Olive View UCLA Medical Center and the Department of Health Services, this position is essentially to creating an environment for a positive patient experience. ESSENTIAL FUNCTIONS Patient Access: Greets and registers patients in person, not limited to obtaining demographics, preferred pharmacy, emergency contact and insurance information; enrolling patient using electronic system; providing forms to patients and completes paperwork for requested services; determining when language interpretation is needed; and orienting patients to Health Services by providing direction to appropriate locations for services Evaluates patients' financial data and resources to determine ability to reimburse the County for services consistent with department policy; completes/assists patients with completion of benefits forms for third-party resources; contacts private insurance companies to verify coverage and obtain authorization for services; verifies existing governmental coverage for health care services; and refers patients without existing financial resources or with complex financial eligibility issues to a Patient Financial Services Worker or Patient Relations Representative Communicates with patients, responsible relatives and/or representatives, attorneys, employers, and insurance companies to explain County policies and obtain, verify, or clarify information required to complete billing forms Completes required federal, state, and County forms for patients during Emergency Department/Urgent Care visits Re-verifies eligibility in the month of the appointment to financially clear patients for appointments; conducts patient outreach by phone and/or mail; explains coverage options; refers patients to member services as needed; and cancels appointments Checks-in patients for appointments to explain payment options, obtain signatures, collect fees, and update records of insurance and patient identification DESIRABLE QUALIFICATIONS: Excellent communication and organizational skills Knowledge of financial clearance process Patient registration experience Ability to work independently in a high-volume work environment Ability to manage multiple tasks/assignments simultaneously Strong problem-solving skills Operating Systems: Ability to use several technology platforms simultaneously Assures proper understanding and adherence to ER registration guidelines rules. Customer Services: Adhere to LACO-DHS behavior and appearance standards Demonstrates strong customer service and communication skills Treats patients with courtesy and respect Adheres to HIPAA and patient confidentiality JOB QUALIFICATIONS Education/Experience Minimum 2 years customer service experience Certificates/Licenses/Clearances Clearances per DHS employment contract Other Skills, Knowledge, and Abilities Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Outlook, and TEAMS, etc. Typing skills PHYSICAL DEMANDS Stand: Occasionally Walk: Occasionally Sit: Constantly Handling: Frequently Reach Outward: Occasionally Reach Above Shoulder: Occasionally Climb, Crawl, Kneel, Bend: Not Applicable Lift / Carry: Occasionally - Up to 15 lbs. Push/Pull: Occasionally - Up to 15 lbs. See: Constantly Taste/ Smell: Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT General Office Setting, Indoors Temperature Controlled EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Easterseals is leading the way to full equity, inclusion and access through life-changing disability and community services. For more than 100 years, we have worked tirelessly with our partners to enhance quality of life and expand local access to healthcare, education and employment opportunities. Easterseals Southern California provides essential services and on-the-ground supports to more than 15,000 people each year-from early childhood programs for the critical first five years, to autism services, daily and independent living services for adults, employment programs, veterans' services and more. Our public education, policy and advocacy initiatives positively shape perceptions and address the urgent and evolving needs of the one in four Americans with disabilities today. Together, we're empowering people with disabilities, families and communities to be full and equal participants in society. Join us as we seek to be the most inclusive place for people with disabilities to live, learn, work & play easterseals.com/southerncal Starting Pay Range: $20.50 - 24.28/hr OVERVIEW OF POSITION: Under general supervision, coordinates and implements or facilitates family development, community development, parent involvement, staff development for Early Head Start and Head Start Services. Provides comprehensive services to strengthen and support family relationships, and provides links to community resources. Integrates all program service areas into family and community engagement. May provide training and mentorship to Family Support Worker staff. ESSENTIAL FUNCTION: Conducts recruitment activities to find eligible families; completes intake and enrollment process. Completes assigned paperwork per Title V and Head Start Program performance standard regulations; completes tracking rosters and inputs data in a timely manner. Maintains caseload at all times Serves as a role model for family and community involvement activities. Coordinates appropriate referrals for family and community development services. Coordinates the development, implementation, and ongoing updates of Family Partnership Agreements. Creates goals in collaboration with families. Mentors and/or assists in the training of Family Support Staff on eligibility and enrollment documentation; Department of Education; Title 22; and Head Start Program performance standards Ensures implementation of Family and Community engagement services in accordance with Head Start Program Performance Standards, policies and procedures Identifies and incorporates resources into the program, information and/or referrals for families in the following areas: mental health, child care, substance abuse treatment, education, employment training, income support, transportation, pregnancy, health needs, safety, nutrition and other topics as requested by family Coordinates parent education, training and support for pregnant women including prenatal education, breast-feeding information, and other health resources Coordinates completion of family strengths and needs assessments within required timelines. Assists management with parent meetings Performs other duties as assigned EDUCATION: Typically requires an AA Degree in social services, family development, mental health, or similar field.|Must possess or obtain credential/certification in Social Work, Human Services, Family Services, Counseling, or related field within 18 months of tenure, unless grandfathered under Federal regulations|Must possess and maintain current pediatric (infant/toddler) CPR and first aid certificate as well as a food handler's certificate. EXPERIENCE: 3-5 years' experience working with diverse families of very young children;, or combination of training, education, and experience to perform the job successfully. KNOWLEDGE, SKILLS, ABILITIES: Must complete California-mandated Child Abuse Reporter Training as well as Pesticide Safety Training (per Healthy Schools Act) prior to beginning work. Demonstrated proficiency with MS Office applications (e.g. Outlook, Excel) Ability to properly interpret and implement regulations of the California Department of Education, Funding Terms and Conditions (Title 5), Department of Social Services, Community Care Licensing (Title 22), Head Start Performance Standards, and of Easterseals policies and procedures Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to children and their families. Ability to exercise sound judgment, plan, establish and meet timelines. Ability to pass a post-offer physical examination and a TB test. Ability to provide any/all current immunizations as required by the State of California for child development centers and staff Ability to stand for extended periods. Ability to lift 40 lbs. continuously. Ability to reach, bend, stoop and squat. Possess fine manual dexterity, can push, pull, talk/hear, with near and far visual acuity/depth perception/color vision/field of vision Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easter Seals Southern California and/or program requirements. Must have sex offender index clearance Carrying/Lifting: Occasional / 0-40 lbs. Standing: Occasional / Up to 3 hours Sitting: Constant / Up to 8 hours per day Walking: Occasional / Up to 3 hours per day Repetitive Motion/Activity: Keyboard activity, telephoneuse, writing Visual Acuity: Ability to view computermonitor and read newsprint Travel: Occasional Environmental Exposure: Frequent exposure to unpleasant or hazardous working conditions (noise, heat, dust, bodily fluids, etc.) 20-50% of work time

Community Health Workers (CHW) may assist with a variety of concerns impacting individuals and families, including but not limited to, the control and prevention of chronic conditions or infectious diseases, behavioral health conditions, and need for preventive services. Additionally, CHW services can help patients receive appropriate services related to perinatal care, preventive care, sexual and reproductive health, environmental and climate-sensitive health issues, oral health, aging, injury, and domestic violence and other violence prevention services. CHWs tend to be members of the community they are serving and a larger component to linking health and social services for patients. Community Health Workers (CHW) provide a broad range of services focused on improving the lives of individuals, families, and communities through providing meaningful, culturally relevant connections to healthcare and healthcare related services, which address the Social Determinants of Health (SDOH) on par with the provision of general and specialty medical services. CHWs service is informed through the lived experience of the CHW and their families, social circles, and communities. Benefits: Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life Insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans & growth within Qualifications/Licensure: Education : (Preferred) Bachelor's Degree or equivalent experience Experience : (Required) Two years of relevant experience. Bilingual (preferred). Responsibilities: Performs a combination, but not necessarily all, of the following duties Outreach and Engagement - includes street, community, and online outreach to inform and educate community members and institutions about St. John's and partner agency's services and supports, and to engage individuals and families relative to those services. Health Education - provide education to individuals, families, and communities surrounding general and specific health conditions and services to include, but not limited to, diabetes, heart/coronary disease, pulmonary disease, hypertension, HIV/AIDS, hepatitis, sexually transmitted infections, substance use disorders, mental illness, and the social determinants of health and how addressing these helps to improve overall medical and psychological well-being. Community Health Worker II will provide a higher level of education to paraprofessional staff in various disciplines. Screening and Linkage to Care - conduct various brief screenings with individuals and families to determine service needs and provide linked referrals with warm handoffs to services within St. John's and in the community, ensuring services are those most culturally relevant to the individual/family. Assessment and Service Planning - assess individuals and families using approved tools to measure whether the SDOH are sufficiently addressed. Create individual and family service plans and document service needs, action plans, and progress on meeting SDOH necessities. Community Health Worker II will provide a deeper level of assessment using clinically intensive tools such as PHQ-9, GAIN-SS, Columbia Depression Scale, Beck Depression and Anxiety Inventories, and others. Case Management, Care Coordination, and System Navigation - assist individuals and families in identifying the most culturally competent and relevant services in relation to the service plan, whether internal to St. John's or within the community, and provide direct linkage, warm handoff, and follow up on all referrals wherever possible. Ensure appropriate communication between all medical and psychosocial service providers, both internal and external, to coordinate clinical and logistical needs in order to best serve patient outcomes. Peer Support, Education, and Advocacy - provide individual support in the form of lay counseling to assist patients in managing their health and psychosocial service goals and action steps, may include appointment reminders, assisting with transportation, attending appointments with the patient to act as a cultural mediator with service providers, teaching how to navigate the larger service network within St. John's and in the larger community. Training - develop and deliver various trainings surrounding health conditions and SDOH to St. John's staff, community partners, and the general medical and social service systems systems (behavioral health and medical charts). St. John's Community Health is an Equal Employment Opportunity Employer

Job Description As a Community Health Worker (CHW) at St. John's Community Health (SJCH), you will play a crucial role in promoting community health and well-being by engaging with residents through various outreach initiatives. This position involves building relationships within the community, providing health education, and supporting individuals in navigating the healthcare system. The CHW will work closely with healthcare providers at SJCH to address the unique needs of the community and enhance access to quality healthcare services. Requires travelling between San Jacinto and San Bernardino areas. Benefits: Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life Insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans & growth within QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Experience, and Knowledge High school diploma or equivalent (bachelor's degree in public health or related field preferred). Previous experience in community outreach or health education. Knowledge of Microsoft Office Suite, see computer skills below. Strong interpersonal and communication skills. Knowledge of community resources and healthcare services. Cultural competence and the ability to work effectively with diverse populations. Ability to work independently and collaboratively within a team. Bilingual English/Spanish (read, write, speak) preferred, but not required, RESPONSIBILITIES Performs a combination, but not necessarily all, of the following duties: Community Outreach: Conduct door-to-door outreach, phone banking, community events, and health fairs to identify and engage with community members. Establish and maintain strong relationships with local community organizations, leaders, and stakeholders. Collaborate with community partners to promote health programs and services. Health Education: Design and facilitate health education classes based on the needs of the community and referrals from healthcare providers. Provide information on preventive care, chronic disease management, nutrition, and other relevant health topics, including but not limited to interventions. Create and distribute educational materials to support health promotion efforts. Patient Advocacy: Assist community members in understanding and accessing healthcare services. Provide guidance on available resources and support services. Care Coordination: Collaborate with healthcare providers at SJCH to coordinate care plans for individuals with chronic conditions or complex health needs. Facilitate communication between patients, providers, and other healthcare team members. Track and report on the progress of care plans and interventions. Data Collection and Reporting: Maintain accurate records of outreach activities, community engagement, and health education sessions. Compile data on community health trends, needs, and challenges. Generate regular reports for internal evaluation and improvement. Event Coordination: Planned and executed health campaigns, community events, and health fairs with the goal of raising awareness and fostering engagement among residents. Stakeholder Engagement: Serve as a liaison between the community and the Chief Government Affairs and Community Relations Officer (CGACRO) and support the CGACRO as needed. Cultivate strong relationships with key stakeholders, including local healthcare providers, community organizations, and governmental agencies. Foster open lines of communication to ensure a collaborative and supportive environment. Attend government, community, and private interest group meetings to stay informed about key community issues. Produce briefing memos before community meetings and detailed reports after community meetings describing the discussions and key issues raised in various community forums. Maintain awareness of community affairs and issues, reporting to the CGACRO as needed. Coordinate office procedures, ensuring efficiency in routine tasks and correspondence. Manage telephone inquiries, responding promptly and professionally. St. John's Community Health is an Equal Employment Opportunity Employer

Salary: $19.41 - $24.88 Per Hour Location of employment: Greater Los Angeles Area Specific Locations for on-site work include the following: South LA Area East LA Area Long Beach High Desert San Fernando Valley San Gabriel Valley Sylmar Downey Torrance SUMMARY Office of Patient Access (OPA) is a department within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). OPA aligns and simplifies patient access services through call center services and patient facing tools like the LA Health Patient Portal. This position is to assist with enrolling patients in the LA Health Patient Portal across DHS. ESSENTIAL FUNCTIONS Interacts with patients in person at clinic and hospital sites while demonstrating a high level of customer service and cultural competency. Determines when language interpretation is needed and utilizes interpreter services, when necessary, to ensure language access standards are met. Approaches patients in waiting areas or as directed by DHS staff about benefits of the LA Health Patient Portal. Assists patients and families to enroll in the Patient Portal (via email invitation or self-enrollment). Provides technical assistance to patients experiencing issues. Provides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient's smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.) Records and reports a log of all patient interactions. Updates interactions log daily. Meets team enrollment goals Updates personal outlook calendar with daily activities and assignments. Reports all technical issues experienced for examination. Educates staff on the LA Health Patient Portal processes and functionality through trainings and demonstrations. Passes along patient feedback, concerns, and opportunities for growth in the context of facility goals and initiatives. May help navigate to other Primary Care Medical Homes (PCMHs) or patient access team members for questions or concerns that they cannot be addressed. Participates in special projects as needed and perform other duties as assigned. JOB QUALIFICATIONS Patient/Community Facing experience desirable Customer service experience preferred Bilingual in English and Spanish preferred but not required Excellent communication skills Team player Schedule flexibility Able to work independently as well as work as part of a fast-moving team Strong social skills dealing with a diverse mixture of personalities High degree of comfort using technology - tablets, smartphones, apps Project high level of energy and enthusiasm to patients about the Patient Portal Assesses barriers to enrollment and provides personalized customer service by responding to patients' individual needs Ability to provide clear and concise instructions Engage in active listening with patients, confirming or clarifying information and ability to diffuse levels of frustration. Utilizing scripts, tools, and training materials appropriately Understanding and striving to meet or exceed metrics established by department Education/Experience Customer service experience preferred but not required Bachelor's degree preferred but not required Certificates/Licenses/Clearances Clearances per DHS employment contract COVID vaccination required Other Skills, Knowledge, and Abilities Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Adobe Reader, One Note, Outlook, TEAMS, tablet navigation, smartphone navigation, downloading smartphone apps, etc. PHYSICAL DEMANDS Stand: Frequently Walk: Frequently Sit: Frequently Handling: Occasionally Reach Outward: Occasionally Reach Above Shoulder: Occasionally Climb, Crawl, Kneel, Bend: Occasionally Lift / Carry: Occasionally - Up to 50 lbs Push/Pull: Occasionally - Up to 50 lbs See: Constantly Taste/ Smell: Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT General Office Setting, Indoors Temperature Controlled EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Ambulatory Care Network (ACN) is a department within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). ACN was created to align and simplify patient access services, while leveraging technology and operational efficiencies and expertise. The LA Health Portal Contact Center works to outreach to patients to enroll in the LA Health Portal (patient portal) and outreach to patients to improve their health metrics. This position is to assist with enrolling patients in the LA Health Portal (Patient Portal) across DHS and outreaching and scheduling patients for quality metrics (example: flu vaccine). Description The position of Senior, Community Health Worker, acts as a liaison in linking patients to the LA Health Portal (patient portal) and primary care services (example: schedule a flu shot) in a contact center environment by processing referrals and scheduling appointments to any LAC-DHS 4 hospital-based clinics or 18 ambulatory care centers. Qualified individuals will use several technological platforms including: ORCHID electronic health record Call Center platform (Telax) Bidirectional texting platform (Artera) Cherwell - email bidirectional messaging DHS and other related websites to assist in determining insurance coverage This high volume and fast-paced contact center interact with patients inbound and outbound phone calls while using sophisticated call center software and providing a high level of customer service. It assists patient/significant others in obtaining and securing language access services to meet cultural and linguistic needs. Obtains demographic information to assure proper identification of caller, adhere to HIPAA and patient confidentiality requirements. May act as the patients' first point of contact with LA County Health Services. Essential Areas of Responsibilities LAHP Call Center: Make and receive phone calls and text messages in designated applications to assist patients to enroll in and use the LA Health Portal. Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient's smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Patient Access: Answer phones; Perform appointment making processes; complete accurate patient scheduling and registration, such as verification of patient demographics and pay or coverage. Operating Systems: Ability to use several technological platforms simultaneously assuring proper understanding of scheduling Customer Service: Adhere to LAC-DHS behavior & appearance standards; Demonstrate strong customer service and communication skills; Treat patients with courtesy and respect; Adhere to HIPAA and patient confidentiality Call Center Agent Duties and Responsibilities LA Health Portal: Interacts with patients over the phone to enroll patients in the patient portal using a high level of customer service and cultural competency. Meet team enrollment goals Goal: 50+ enrollments per week 10 total enrollments and/or appointments made per day when working on enrollments and quality improvement campaigns simultaneously. Determines when language interpretation is needed and utilizes interpreter services when necessary, to ensure language access standards are met. Assists patients and families to enroll in the Patient Portal (via email invitation or self-enrollment). Provides technical assistance to patients experiencing Provides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient's smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.) Records and reports a log of selected patient Updates navigation log daily. Inbound calls via Telax Bidirectional text messages via LA Health Link If unable to fill out logs by end of day email supervisor to notify. Updates personal outlook calendar with daily activities and assignments: Share calendar with program supervisor, and Communicate issues that may happen with manager. Meets with supervisor on a weekly or bi-weekly basis to discuss program development and support. Reports all technical issues experienced for examination and resolution to team chat and IT solutions when needed. Educates staff on the LA Health Patient Portal processes and functionality through trainings and demonstrations. Passes along patient feedback, concerns, and opportunities for growth in the context of facility goals and initiatives. May help navigate to other Primary Care Medical Homes (PCMHs) or patient access team members for questions or concerns that they cannot be Participate in special projects as needed and perform other duties as Referrals and Appointments Processes referrals and schedules appointments to any LAC-DHS 4 hospital- based clinics or 25 ambulatory care centers. Supports flu vaccines scheduling and other primary care quality improvement goals by educating and informing patients of services and scheduling patients for clinic appointments. Communicates and implements patient campaigns via phone, bidirectional texting, or other channels to inform patients of primary care updates and engage them in preventive care measures. JOB QUALIFICATIONS Bachelor's Degree preferred but not required Customer Service experience preferred. Excellent verbal communication, and the ability to convey important information clearly and effectively Education/Experience Bachelor's Degree preferred but not required 1 year of experience in related field preferred Certificates/Licenses/Clearances Clearances per DHS employment contract COVID vaccination required Other Skills, Knowledge, and Abilities: Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Adobe Reader, One Note, Outlook, TEAMS, tablet navigation, smartphone navigation, downloading smartphone apps, etc. Bilingual in Spanish and English preferred but not required Excellent delegator and mediator People person, able to provide excellent customer service Quick decision-making and problem-solving abilities Excellent time management Responsible, goal oriented and organized Strong attention to detail and able to multitask Confident, proactive, and willing to take on workplace challenges Strong listening skills and receptive to feedback Works to positively motivate others PHYSICAL DEMANDS Stand: Frequently Walk: Frequently Sit: Frequently Handling / Fingering: Occasionally Reach Outward: Occasionally Reach Above Shoulder: Occasionally Climb, Crawl, Kneel, Bend: Occasionally Lift / Carry: Occasionally - Up to 25 lbs Push/Pull: Occasionally - Up to 25 lbs See: Constantly Taste/ Smell: Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT General Office Setting, Indoors Temperature Controlled EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Description: A team lead is responsible for implementing workflow procedures based on the direction from the Health Tech Navigator's supervisor and team manager. Duties include providing key mentorship to health tech navigators, serve as subject matter expert on patient outreach and provide day-to-day agent support. ESSENTIAL FUNCTIONS 70% of time will be spent on direct enrollments Enrollment/Navigation goal will be adjusted accordingly 30% of time will be spent on administrative program duties (i.e. 1:1 check ins, troubleshooting, meetings, team coordination, and special assigned projects) Changes in percentages of time will be communicated to leads based on program needs Serve as team lead and mentor for Health Tech Navigators Organize and run 1:1 meetings with team members as needed Review agent performance data weekly Discuss improvements and concerns with performance of staff in weekly Team Meetings Organize and manage team help desk tickets Maintain and update team calendar including team member days off Restructure and organize Team Handbook (OneNote) Attend and participate in designated leadership meetings to share information about the program. Organize recruitment efforts Participate in disciplinary processes as needed Fill in for supervisor in times of absence Work with Program Manager to assess specific site needs, report on team productivity, and create plans for improvement Develop and update LAHP training materials for DHS staff as needed Example slide decks, cheat sheets Update relevant job aids as needed Develop training materials for any relevant initiatives Organize and deliver LAHP trainings for various DHS staff positions Develop strategies to improve LAHP enrollment efficiency over the phone and in person Provide weekly reports of productivity and update to staff and Leadership team Create plans of outreach for the week using various tools May be tasked to support the contact center with incoming calls, bidirectional texting and ticket managing JOB QUALIFICATIONS Excellent verbal communication, and the ability to convey important information clearly and effectively Strong leadership and initiative Excellent delegator and mediator People person, able to provide excellent customer service Quick decision-making and problem-solving abilities Excellent time management Responsible, goal oriented and Strong attention to detail and able to multitask Confident, proactive, and willing to take on workplace challenges Strong listening skills and receptive to feedback Works to positively motivate others Education/Experience Bachelor's Degree preferred but not required Certificates/Licenses/Clearances Successful clearing through the Live Scan and Health clearance process with the County of Los Angeles. Other Skills, Knowledge, and Abilities Bilingual (preferred) PHYSICAL DEMANDS Stand: Frequently Walk: Frequently Sit: Frequently Handling / Fingering: Occasionally Reach Outward: Occasionally Reach Above Shoulder: Occasionally Climb, Crawl, Kneel, Bend: Occasionally Lift / Carry: Occasionally - Up to 25 lbs Push/Pull: Occasionally - Up to 25 lbs See: Constantly Taste/ Smell: Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT General Office Setting, Indoors Temperature Controlled EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

About PLN Founded on Skid Row in 1980, Para Los Niños (PLN) partners with more than 10,000 children, youth, and families each year through integrated education, wellness supports and advocacy, addressing individual and systemic barriers to create pathways to success. In addition to operating early education centers, charter elementary and middle schools, youth workforce development sites and family services, PLN is the only children's mental health provider in the Skid Row neighborhood. PLN's community transformation work brings together community members, community-based organizations, city and county agencies, elected officials, and businesses to tackle issues that impact PLN families. Ninety-three percent of families served by PLN live in areas with the highest levels of food insecurity and homelessness in L.A. County. Position Overview Reporting to the Partnerships for Families Program Manager, Social Worker for the Home Visit team will conduct case management assessments and deliver counseling services to individuals, families, and groups. The incumbent may also provide psychotherapeutic services to children, youth, adults, and families as appropriate. Duties Promotes and supports the mental health of clients. Participates in the agency Continuous Quality Improvement process for the division. Must have the ability to nurture respectful relationships with clients and children and must be sensitive to the cultural needs of the population served. Conducts intakes and evaluation of clients. Participates in weekly meetings, case conferences, training and professional consultation as necessary. Conducts visits to homes, schools, or psychiatric facilities in order to help clients achieve their treatment goals. Participates, coordinates, and facilitates various clinical group activities including individual and family therapy, parenting education, support groups and self-help groups. Follows state laws regarding mental health issues and confidentiality. Maintains client files to level of requirements mandated in agency policy and completes documentation in a timely manner. Prepares correspondence and reports in connection with case requirements by legal and contracting entities i.e., child protective services, probation, courts, Department of Mental Health, etc. Works collaboratively with members of the client's treatment team. Must be able to maintain positive working collaborative relationships with partner agencies and staff. Performs other job-related duties as directed by supervisor or director. Knowledge, Skills, Abilities, and Other Characteristics Master's degree in social work, psychology, marriage and family counseling or a closely related field. At least three years or more of experience in home visitation, child protective services, case management, therapeutic services, or working with children 0-5. Compensation Range: $68,493 - $76,024 annually. Has knowledge of evaluating risk for suicidal and homicidal ideation, imminent danger and knows appropriate intervention. Have skills in providing counseling and support to clients experiencing emotional distress and crisis. Depth in knowledge of child abuse/crisis intervention techniques. Feels comfortable working with clients who exhibit a variety of psychiatric syndromes. Good communication and interpersonal skills. Bilingual (E/S) required. Must have a reliable automobile for use on the job (mileage to be reimbursed). Valid California Driver License. State required automobile insurance coverage. TB clearance, to be renewed every two years. COVID-19 Vaccine Required for All Employees Must have all vaccinations and applicable boosters for Covid-19. Physical Requirements To perform this job the individual must be able to carry out all essential functions satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend. Must be able to speak and hear well. Good vision is imperative. Occasionally required to stoop, kneel, crouch or crawl. Employee will be required to lift and/or move up to 25 pounds without assistance. Expectations for All Para Los Niños Staff Candidates for employment at a Para Los Niños, regardless of position, will consistently demonstrate the following: Unwavering belief in and commitment to fulfill the mission of Para Los Niños. Deep commitment to the success of all PLN students and families. Commitment to excellence and high standards -- for self, students, and colleagues. Continuous learning by engaging in reflection, self-assessment, and individual professional development. Use of data to inform decisions and drive continuous improvement. Ability to thrive as a member of a collaborative team. Self-motivation and initiative with solutions-oriented disposition. Belief in and ability to develop respectful relationships with parents and children marked by sensitivity to the students' cultural and socioeconomic characteristics. Excellent oral and written communication skills. Ability to effectively handle challenging situations. Comfort with basic Microsoft Office applications and a curiosity and propensity to push own adoption of new technology and approaches. Regular, punctual attendance and professional appearance. Para Los Niños is an Equal Employment Opportunity Employer It is the established policy of Para Los Niños (PLN) to provide equal employment and advancement opportunities to all qualified applicants and employees without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin (including possessing a driver's license issued under Vehicle Code § 12801.9), ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. PLN also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.

Summary/Objective: The Social Worker position in the Transitional Housing Programs provides direct service, support, referrals, case management, and service coordination for youth adults placed in the transitional living programs. Essential Functions: The Transitional Housing Program Social Worker will perform duties include, but are not limited to the following: Conducts direct support services to participants through weekly face-to-face sessions weekly and provides additional sessions as needed. Direct support services provided include, but are not limited to, counseling, life and/or job coaching, case management, crisis intervention and/or management, and/or psychoeducation with the goal of assisting the participant to self-sufficiency. Completes all required documentation, including but not limited to, intake documents, entry assessment, life skills assessments, shared living agreement, needs and service plan, session notes, monthly and quarterly progress notes, exit report, etc. in accordance with agency, county, and state requirements. Facilitates meeting the overall needs of participants on their caseload, including but not limited to, move-in support, roommate introductions and engagement, meeting employment and/or education program requirements, providing transportation access and monetary provisions, transition planning, grievance support, and move-out support. Provides participants with program information, such as programs orientation, standards, requirements, and expectations. Provides residents with information about available services, including services related to crisis intervention, childcare, medical and dental care. Actively assists residents with accessing needed services. Develops, presents, plans, and/or conducts activities and/or trainings to participants Work with the Program Manager/ Director and county staff to receive and review referrals, interview applicants, determine eligibility for the program, and determine needs of the potential participant. Participates in 24 hour on-call program/crisis intervention services for participants, on a rotating schedule with other designated team members as needed and required. Attends all participant, program, and county meetings, such as one on one supervision, staff meetings, etc., as requested and required. Other duties as assigned. Qualifications Required Education and Experience: A Masters degree in a behavioral science from an accredited institution of higher learning Two years of experience inworking with children and families Other requirements: Must have a valid California drivers license and good driving record. Must be physically, mentally, and occupationally capable of performing assigned tasks for this class of employee. Must meet Title XXII personnel requirements with regards to fingerprinting, forms, and documents. Strong interpersonal and communication skills. Possess or be able to obtain CPR and First Aid certificates within 30 days of employment. Obtain within the first 30 days of employment Pro-Act (Professional Assault Crisis Training). Must be at least 21 years of age. Must be proficient in Microsoft Suite in particular Word and PowerPoint. Bilingual (English/Spanish) preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Summary/Objective: The Social Worker position in the Transitional Housing Programs provides direct service, support, referrals, case management, and service coordination for youth adults placed in the transitional living programs. Essential Functions: The Transitional Housing Program Social Worker will perform duties include, but are not limited to the following: * Conducts direct support services to participants through weekly face-to-face sessions weekly and provides additional sessions as needed. Direct support services provided include, but are not limited to, counseling, life and/or job coaching, case management, crisis intervention and/or management, and/or psychoeducation with the goal of assisting the participant to self-sufficiency. * Completes all required documentation, including but not limited to, intake documents, entry assessment, life skills assessments, shared living agreement, needs and service plan, session notes, monthly and quarterly progress notes, exit report, etc. in accordance with agency, county, and state requirements. * Facilitates meeting the overall needs of participants on their caseload, including but not limited to, move-in support, roommate introductions and engagement, meeting employment and/or education program requirements, providing transportation access and monetary provisions, transition planning, grievance support, and move-out support. * Provides participants with program information, such as programs orientation, standards, requirements, and expectations. * Provides residents with information about available services, including services related to crisis intervention, childcare, medical and dental care. Actively assists residents with accessing needed services. * Develops, presents, plans, and/or conducts activities and/or trainings to participants * Work with the Program Manager/ Director and county staff to receive and review referrals, interview applicants, determine eligibility for the program, and determine needs of the potential participant. * Participates in 24 hour on-call program/crisis intervention services for participants, on a rotating schedule with other designated team members as needed and required. * Attends all participant, program, and county meetings, such as one on one supervision, staff meetings, etc., as requested and required. * Other duties as assigned.

Full-time Description Provides full case management and counsels individuals, groups and/or family regarding psychological or emotional problems, develops and implements therapeutic treatment plan in various settings in compliance with applicable laws, regulations and standards of practice, and conducts assessments and/or screens relevant to the population being served or program. In addition to performing duties of the position, Lead Individual provides supervision to assigned program staff including but not limited to: hiring, training, weekly supervision, completing chart audits, and performance documentation to ensure continuity of care and accountability of services. Pay Range: $27.46 - $39.23 per hour. Essential Duties: · Acquires, maintains, teaches and demonstrates knowledge of Prevention of Sexual Abuse (PSA) and Sexual Harassment standards at care provider facilities, evidence-based practices, and trauma-informed care and maintains a professional environment that is consistent with Title 22, licensing regulations, and established agency policies. · Participates in interdisciplinary treatment planning. · Provides support, training, to the Resource Family, working in collaboration with various members of the treatment team · Conduct Pre-Service and on-going trainings to Resource Families as indicated. · Develops a comprehensive psychosocial assessment. · Conducts assessments and screens as required. · Provides crisis intervention consultation to all members of the team. · Assists in maintaining client. · Provides timely and accurate documentation as required by payment source. · Transports clients to appointments and activities as required. Requirements Minimum Qualifications: MA, MS, MSW, PsyD or PhD in a related field of human services from an accredited school. Proficiency in threshold language is required of positions primarily assigned to mono-lingual clients. (Some contracts may allow waiver of advanced degree, with a minimum BA/BA and two or more years of directly relevant experience.) Additional Requirements: Must be license-eligible or a registered intern and must have a minimum of one semester of relevant practicum, working with adolescents or families. · Must possess and maintain a valid, unrestricted California driver's license and current vehicle insurance. · Must be able to complete and maintain required certifications and training including, but not limited to, First Aid/CPR, PRIDE, and as applicable to program. Salary Description $27.46 - $39.23 per hour.

Job DescriptionDescription: Provides full case management and counsels individuals, groups and/or family regarding psychological or emotional problems, develops and implements therapeutic treatment plan in various settings in compliance with applicable laws, regulations and standards of practice, and conducts assessments and/or screens relevant to the population being served or program. In addition to performing duties of the position, Lead Individual provides supervision to assigned program staff including but not limited to: hiring, training, weekly supervision, completing chart audits, and performance documentation to ensure continuity of care and accountability of services. Pay Range: $27.46 - $39.23 per hour. Essential Duties: · Acquires, maintains, teaches and demonstrates knowledge of Prevention of Sexual Abuse (PSA) and Sexual Harassment standards at care provider facilities, evidence-based practices, and trauma-informed care and maintains a professional environment that is consistent with Title 22, licensing regulations, and established agency policies. · Participates in interdisciplinary treatment planning. · Provides support, training, to the Resource Family, working in collaboration with various members of the treatment team · Conduct Pre-Service and on-going trainings to Resource Families as indicated. · Develops a comprehensive psychosocial assessment. · Conducts assessments and screens as required. · Provides crisis intervention consultation to all members of the team. · Assists in maintaining client. · Provides timely and accurate documentation as required by payment source. · Transports clients to appointments and activities as required. Requirements: Minimum Qualifications: MA, MS, MSW, PsyD or PhD in a related field of human services from an accredited school. Proficiency in threshold language is required of positions primarily assigned to mono-lingual clients. (Some contracts may allow waiver of advanced degree, with a minimum BA/BA and two or more years of directly relevant experience.) Additional Requirements: Must be license-eligible or a registered intern and must have a minimum of one semester of relevant practicum, working with adolescents or families. · Must possess and maintain a valid, unrestricted California driver's license and current vehicle insurance. · Must be able to complete and maintain required certifications and training including, but not limited to, First Aid/CPR, PRIDE, and as applicable to program.

Counsels individuals, groups and/or family regarding psychological or emotional problems, develops and implements therapeutic treatment plan in various settings in compliance with applicable laws, regulations and standards of practice, and conducts assessments and/or screens relevant to the population being served or program. Pay Range: $28.06 - $40.09 per hour. Requirements Essential Duties: · Acquires, maintains, teaches and demonstrates knowledge of Continuum of Care, Shared Core Practice Model, evidence-based practices, and trauma-informed care and maintains a professional environment that is consistent with Title 22, and established agency policies. · Participates in interdisciplinary treatment planning. · Develops a comprehensive psychosocial assessment. · Conducts assessments and screens as required. · Provides crisis intervention consultation to all members of the team. · Assists in maintaining client. · Provides timely and accurate documentation as required by payment source. · Transports clients to appointments and activities as required. Minimum Qualifications: BA/BS required, prefer MA, MS, MSW, PsyD or PhD in a related field of human services from an accredited school. Proficiency in threshold language required of positions primarily assigned to mono-lingual clients. (Some contracts may allow waiver of advanced degree, with a minimum BA/BA and two or more years of directly relevant experience.) Additional Requirements: SW1: Must be license-eligible or a registered intern and must have a minimum of one semester of relevant practicum, working with adolescents or families. · Must possess and maintain a valid, unrestricted California driver's license and current vehicle insurance. · Must be able to complete and maintain required certifications and training including, but not limited to, First Aid/CPR, PRIDE, and as applicable to program.

Job DescriptionDescription: Counsels individuals, groups and/or family regarding psychological or emotional problems, develops and implements therapeutic treatment plan in various settings in compliance with applicable laws, regulations and standards of practice, and conducts assessments and/or screens relevant to the population being served or program. Pay Range: $28.06 - $40.09 per hour. Requirements: Essential Duties: · Acquires, maintains, teaches and demonstrates knowledge of Continuum of Care, Shared Core Practice Model, evidence-based practices, and trauma-informed care and maintains a professional environment that is consistent with Title 22, and established agency policies. · Participates in interdisciplinary treatment planning. · Develops a comprehensive psychosocial assessment. · Conducts assessments and screens as required. · Provides crisis intervention consultation to all members of the team. · Assists in maintaining client. · Provides timely and accurate documentation as required by payment source. · Transports clients to appointments and activities as required. Minimum Qualifications: BA/BS required, prefer MA, MS, MSW, PsyD or PhD in a related field of human services from an accredited school. Proficiency in threshold language required of positions primarily assigned to mono-lingual clients. (Some contracts may allow waiver of advanced degree, with a minimum BA/BA and two or more years of directly relevant experience.) Additional Requirements: SW1: Must be license-eligible or a registered intern and must have a minimum of one semester of relevant practicum, working with adolescents or families. · Must possess and maintain a valid, unrestricted California driver's license and current vehicle insurance. · Must be able to complete and maintain required certifications and training including, but not limited to, First Aid/CPR, PRIDE, and as applicable to program.