Senior Case Manager jobs at Volunteers of America Los Angeles - 45 jobs

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Background Investigation Verification of educational degrees and previous employment Clearance of: General Services Administration s List of Parties Excluded from Federal Programs HHS/OIG List of Excluded Individuals/Entities Tuberculosis testing within five days of employment start date EDUCATION: Associate s Degree in Social Work or related field or a combination of education and relevant experience (Two years total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $21.33 - $22.45 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level case management services to clients classified as low acuity, serving on a team that is the central point of contact to coordinate services and care for assigned clients. These positions serve individuals and families residing in interim and permanent housing. They support and provide services in the areas of assessment; care planning; coaching and social support; connections to direct services; care coordination and system navigation; education about the health and social service system; outreach and engagement, and capacity building for individuals who were experiencing homelessness and are now mostly housed. DUTIES AND RESPONSIBILITIES Assessment - Work as Part of a team to conduct assessment of participant strengths and needs. Coaching for Social Support of participants Care Coordination, Case Management, System and Housing Navigation Advocacy on behalf of participants before other clinical, agency and community settings Capacity Building - Motivate participants and connect them to appropriate programs Outreach and Engagement - locate assigned participants, secure a safe place while resolving needs ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support - accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building - motivating participant progress Outreach and Engagement - Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Case Management training within 6 months of hire. EXPERIENCE: 6 Months of Social Services case related experience, OR Associate's Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Current California driver's license and clean driving record Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support - accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building - motivating participant progress Outreach and Engagement - Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate's Degree in Social Work or related field or a combination of education and relevant experience (Two years' total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate s Degree in Social Work or related field or a combination of education and relevant experience (Two years total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES * Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate * Assess barriers facing the clients and develop a case plan. * Coordinate individualized planning with clients to meet short- and long-term needs. * Provide service linkages and support systems to ensure identified needs are met. * Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. * Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: * Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals * Coaching and Social Support accompany participants to activities and services * Coordinate Care and Case Management as part of team, connecting participants to appropriate services * Advocacy for participants before other agencies/community settings * Capacity Building motivating participant progress * Outreach and Engagement Meet participants and bring into programs * Other duties as required and may be subject to change Qualifications REQUIREMENTS: * Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: * HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: * Minimum 1-year general experience in case management or similar social services role * Or Bachelors Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: * Bachelors Degree (Social Work, Social Services, public administration, public health or related field) * 1 year of experience working with target population * HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES * Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate * Assess barriers facing the clients and develop a case plan. * Coordinate individualized planning with clients to meet short- and long-term needs. * Provide service linkages and support systems to ensure identified needs are met. * Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. * Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: * Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals * Coaching and Social Support accompany participants to activities and services * Coordinate Care and Case Management as part of team, connecting participants to appropriate services * Advocacy for participants before other agencies/community settings * Capacity Building motivating participant progress * Outreach and Engagement Meet participants and bring into programs * Other duties as required and may be subject to change Qualifications REQUIREMENTS: * Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: * HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: * Minimum 1-year general experience in case management or similar social services role * Or Bachelors Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: * Bachelors Degree (Social Work, Social Services, public administration, public health or related field) * 1 year of experience working with target population * HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $21.33 - $22.45 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level case management services to clients classified as low acuity, serving on a team that is the central point of contact to coordinate services and care for assigned clients. These positions serve individuals and families residing in interim and permanent housing. They support and provide services in the areas of assessment; care planning; coaching and social support; connections to direct services; care coordination and system navigation; education about the health and social service system; outreach and engagement, and capacity building for individuals who were experiencing homelessness and are now mostly housed. DUTIES AND RESPONSIBILITIES Assessment - Work as Part of a team to conduct assessment of participant strengths and needs. Coaching for Social Support of participants Care Coordination, Case Management, System and Housing Navigation Advocacy on behalf of participants before other clinical, agency and community settings Capacity Building - Motivate participants and connect them to appropriate programs Outreach and Engagement - locate assigned participants, secure a safe place while resolving needs ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support - accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building - motivating participant progress Outreach and Engagement - Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Case Management training within 6 months of hire. EXPERIENCE: 6 Months of Social Services case related experience, OR Associate's Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Current California driver's license and clean driving record Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $21.33 - $22.45 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level case management services to clients classified as low acuity, serving on a team that is the central point of contact to coordinate services and care for assigned clients. These positions serve individuals and families residing in interim and permanent housing. They support and provide services in the areas of assessment; care planning; coaching and social support; connections to direct services; care coordination and system navigation; education about the health and social service system; outreach and engagement, and capacity building for individuals who were experiencing homelessness and are now mostly housed. DUTIES AND RESPONSIBILITIES Assessment Work as Part of a team to conduct assessment of participant strengths and needs. Coaching for Social Support of participants Care Coordination, Case Management, System and Housing Navigation Advocacy on behalf of participants before other clinical, agency and community settings Capacity Building Motivate participants and connect them to appropriate programs Outreach and Engagement locate assigned participants, secure a safe place while resolving needs ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Case Management training within 6 months of hire. EXPERIENCE: 6 Months of Social Services case related experience, OR Associate s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Current California driver's license and clean driving record Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate s Degree in Social Work or related field or a combination of education and relevant experience (Two years total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met. Coordinates individualized planning with clients to meet short- and long-term needs. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services, facilitate group education sessions Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate s Degree in Social Work or related field or a combination of education and relevant experience (Two years total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification 2 years of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $22.91 - $24.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. DUTIES AND RESPONSIBILITIES Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. ESSENTIAL DUTIES: Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment. Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: HS/GED. Completion of VOALA Case Management training within 6 months of hire. EXPERIENCE: Minimum 1-year general experience in case management or similar social services role Or Bachelor s Degree in Social Services related field in lieu of experience PREFERRED QUALIFICATIONS: Bachelor s Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.