Support Specialist jobs at Volunteers of America Los Angeles - 151 jobs

Job Title: Peer Support Specialist - Certified Department: Community Programs - Circle of Friends FLSA Status: Non-Exempt Reports To: Wellness Program Coordinator Hours: M-F 8am-5pm Under general supervision, work independently and together with Hill Country Community Clinic and Wellness Program staff and other community agencies to provide peer support services to help clients achieve wellness and recovery goals. The Peer Support Specialist provides compassionate, recovery-oriented support to individuals with severe and persistent mental illness, including some who are unhoused. This role is part of the Circle of Friends program, which emphasizes community integration, empowerment, and wellness. This position requires empathy, resilience, and a commitment to supporting individuals in their recovery journey. Training and supervision are provided to ensure success in this role. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned which may become essential to the position. * Assist the program manager with the administration and implementation of related wellness support programs. * Provide peer support as needed to program participants. * Facilitate support groups. * Facilitate trainings that may include "Taking Action". * Collaborate with community businesses, organizations and service agencies to implement the program. * Collaborate with clinical and case management staff to ensure continuity of care. * Work collaboratively with program volunteers. * Coordinate workshops for program participants. * Assist in collecting and reporting data to county as required by contract, regarding the use of services and expenses. * Assist participants in completing documentation, phone calls, and other coordination of services. * Assist in developing a network of services, donations, and volunteers from community-based organizations to ensure continuation of the program. * Promote self-advocacy, independence, and engagement in a meaningful activity. * Support individuals in navigating mental health challenges and accessing resources. * Assist in meeting all federal, state and local obligations regarding operation of the program. * Assist the Program Manager in developing protocols, policies, and procedures. * Assist in building trusting relationships with participants through shared lived experience and recovery principles and maintain a sense of teamwork among program participants, volunteers and staff. * Provide transportation as determined by the Wellness Program Manager. * Participate in and help facilitate community outings, many of which take place outdoors and occasionally in the evenings. * Attend staff and team meetings. * Promote Hill Country programs in the community. * Attend designated community service provider meetings. * Network with and maintain a positive relationship with other community service providers. * Accurately communicate the Mission of Hill Country Community Clinic. * Provide the message of the Agency's Mission to others. * Interface with other clinic administrators in a positive manner that reflects a team approach. * Other projects and tasks assigned. SUPERVISORY RESPONSIBILITIES: This job has no direct supervisory responsibilities. BEHAVIORAL STANDARDS: * Adheres to Policies & Procedures * Participates in team systems * Performs duties ethically * Maintains client confidentiality * Demonstrates ability to re-prioritize duties as the need arises * Uses time efficiently * Be responsible for co-workers & client satisfaction * Displays flexibility in accepting, changing or carrying out assignments * Maintains a neat, clean & safe work environment throughout the facility * Performs job duties in a quality manner QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Must have knowledge of principles of rehabilitation, recovery and consumer empowerment. Experience as a consumer of Mental Health services is preferred as well as experience working with volunteers. Certificates and Licenses: CPR certificate preferred. Must have current and clean CA driver's license. Language Ability: Must have excellent communication skills. Ability to speak publicly and one-on-one in an effective and persuasive manner. Ability to read, write, analyze, and interpret complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to listen and understand and communicate information. Math Ability: Must have intermediate math skills, sufficient to help clients develop budgets and manage personal finances. This includes basic abilities to add, subtract, multiply, and divide. Reasoning Ability: Must have very high reasoning skills. Ability to assess mental status and determine needs for emergency interventions or other forms of care. Ability to define problems, collect information, establish facts, and draw valid conclusions. Computer Skills: To perform this job successfully, an individual should have good working knowledge of Windows operating systems, Microsoft Office Suite - Word, Excel, Outlook, and Internet browsers and related software. Equipment Skills: Proficient with standard office equipment including computers, copiers, fax machines, printers, multi-line telephone systems. Must be an experienced driver and comfortable driving with passengers. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work environment is an indoor business office environment and health clinic, a vehicle for transporting clients, other office agency settings, schools, and the homes of patients, outdoor activities and occasionally in the evening. The noise level in the work environment is usually moderate with normal business office, computer and printer noise. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee will frequently stand, walk, sit, use hands to write, and reach with hands and arms. Employees may occasionally climb or balance, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds with assistance. Employees must regularly utilize close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Organize and implement all aspects and technical portions of core and supplemental underage drinking and drunk driving prevention programs for targeted populations at the State and Local level. Responsible for all program administration including regular liaison and reporting, achievement of established performance objectives, development of programs to achieve objectives and adherence to all program and/or grant policies and guidelines. This is a remote position, which requires the selected candidate to reside in the general Fresno area. This position pays $68,556. RESPONSIBILITIES Ensure that goals and objectives as designated by MADD management and/or the grantor are achieved by developing and designing events targeted to accomplish specific objectives and providing marketing and outreach of the program to community agencies. Ensure that grant proposals include MADD's program directives. Manage the implementation and logistics of adult drunk driving prevention and underage drinking prevention programs through the design and facilitation of training programs at the State and Local level. Organize and host orientation meetings, evaluation meetings, facilitator training and facilitation of parent workshops and student presentations. Source and recruit volunteers, as needed, for applicable programs. Provide training, guidance, support and motivation to volunteers and staff by conducting training meetings, telephone coaching and on-site assistance. Coordinate logistics for MADD events (e.g., LER, Move with MADD). Oversee volunteer engagement and ensure brand consistency. Participate in and support fundraising activities, including community engagement and donor outreach, to help supplement program support beyond grant funding as required. Support sponsorship development and donor relations. Assist in achieving fundraising goals with the manager and partners. Maintain tracking and data collection of programs and/or grant results, financial reports, and the progress for evaluation and improvement. Identify areas that are not fully utilizing the resources available and ensure assistance is provided in a timely manner. Participate in the implementation of National program evaluation measures. Perform other duties as assigned. QUALIFICATIONS Bachelor's degree in related field such as Human Services or equivalent experience. One to two years' experience in work with the implementation of community awareness, education, partnership and youth programs specifically related to community health. Previous experience working with programs or grant administration helpful. Travel and flexible hours are required. Requires experience or demonstrated ability in outreach, community engagement, and grassroots or donor-focused fundraising strongly preferred. Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects, and execute in a high-volume environment. Excellent communication skills with the ability to develop and convey thoughts clearly, logically, and concisely both orally and in writing, using appropriate grammar and command of the English language. Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. Must be able to work on a timetable, meet deadlines, follow instructions, and accept direction on given assignments. Strong work ethic with the ability to maintain a high activity level. Must have exceptional internal and external customer service orientation. Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills. Ability to maintain social, ethical, and organizational standards in job related activities, at work and in the community. Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + employer matching 4 weeks accrued PTO 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Modified Educational Assistance Maternal and Paternal Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply - to be considered please click on the 'apply now' blue button

Job Title: Specialty Support Staff Hours: $25-$35 hours per week Days: Mondays - Fridays Schedule based on school district's calendar Staff Support Specialist will be working with and taking direction from the STEP UP after-school program team. We are looking for a Site Support Specialist to enhance the competencies of all STEP UP line staff by designing and conducting training that will boost employees' workplace performance. This person will be responsible for performing training needs assessments, designing and delivering modules, learning materials, and managing all phases of staff support. MINIMUM QUALIFICATIONS REQUIRED Must be at least 18 years of age High School diploma or General Educational Development (GED) and skills, knowledge, and experience necessary to successfully perform this job. 48 Semester Units or receipt of the county paraprofessional certificate A minimum of 2 years experience working in an after school setting preferred Reliable transportation The application must include Covid-19 vaccination status and/or include a copy of the vaccination card (if applicable). DUTIES AND RESPONSIBILITIES Sign in the front office and onto ProCare upon arriving at the site. Sign out in ProCare when leaving. In addition, follow your organization's sign-in and out procedures. Check in with the program facilitator upon arriving at the site and meet when appropriate during the site visit. Identify training needs by observing the strengths and weaknesses of staff. Plan, prepare, and provide the necessary training for site staff as needed. Deliver group and individual instruction and training covering a range of topics. Conduct new hire training and acclimate new hires to the STEP Up program. Provide ongoing training and support for all staff. Observe and monitor the results of staff development. Work together with agency coordinators to create support plans for staff. Periodically evaluate training and make necessary adjustments. Stay abreast of the new trends and tools in employee development. Communicate with partner agencies regarding potential staff issues and concerns that deviate from STEP Up program expectations in a timely manner (within 24-48 hours) Respond when needed to a request from the Program Facilitator for assistance in supporting and developing staff skills Mentoring and modeling appropriate job duties for staff Support staff with planning and scheduling Selecting or developing training aids including training handbooks, demonstration models, multimedia visual aids, and reference works. Performs miscellaneous job-related duties as assigned. WORKING CONDITIONS Work is generally performed at a school site during after-school hours. This person is expected to be on their feet for prolonged periods of time. KNOWLEDGE, ABILITIES FOR SUCCESS Knowledge of English, composition, spelling, punctuation Ability to read, write and speak the English language Ability to employ discretion and maintain confidentiality Ability to prioritize assignments and work independently Ability to operate standard office equipment, including computers Ability to use Microsoft Word and Microsoft Excel Ability to understand and correctly execute verbal and written instructions Ability to establish and maintain effective working relationships with staff, co-workers, program facilitators, partner agency coordinators, and school site faculty. Ability to visit at least one site for a minimum of 2 hours a day Ability to travel to multiple locations in a given day Ability to move around and be on ones feet often Ability to work occasional weekends Ability to lift up to 20lbs Additional ResponsibilitiesFulfill any other duties as assigned by the supervisor, recognizing that the role may evolve to include new tasks introduced by the company. Job QualificationsMinimum Knowledge/Experience/Requirements Must be at least 18 years of age Must have at least 48 semester college units or successful completion of the Paraeducator exam TB test clearance Must pass DOJ/FBI criminal background check Must be punctual and reliable Must possess strong classroom and behavioral management skills. Must have experience working with youth and general knowledge base of core elementary subjects. Must be able to work independently or as part of a team. Must be able to communicate openly in a professional manner with staff, students, parents, and community partners License/Certification/Clearance Sexual Harassment Training Certificate *required Mandated Reporter Training Certificate *required First aid and CPR Certification *preferred Physical Demands Must have sufficient strength, agility, and mobility to perform essential functions of position and to safely supervise children's activities including the ability to occasionally lift up to 25 lbs. Must be fit for frequent bending and standing. Work Environment/Travel Multiple site locations Reliable transportation COVID-19 considerations: Following all CDC guidelines for a safe environment. Equipment, Tools, and Software - Basic knowledge and ability to operate/use: (preferred) Procare Microsoft software, Office 365, Teams, Employee Live, PowerPoint, Forms, Word, etc. Zoom/Google Live Deputy/Paycor Skills Exceptional leadership skills Excellent written and oral communication Organizational skills/Time management Collaboration and service orientation Other Skills/Requirements Possess Integrity -- being honest and showing a consistent and uncompromising adherence to strong moral and ethical principles and values People-oriented and energetic -- enjoys interacting with people and working on group projects Adaptable -- remains flexible and easily adapts to change and operational needs Teamwork -- collaboration, communication, and shared goals -- "Like minds coming together to create change" Professionalism-exhibiting a courteous, conscientious, and business-like manner in the work

National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training. National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions. We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement. RESPONSIBILITIES * Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc. * Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management. * Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments. * Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution. * Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information. * Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management. * Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments. * Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home. * Ability to work flexible hours. Ability to travel is required. * Must possess a valid drivers license, current automobile insurance and reliable form of transportation.

National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training. National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions. We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement. RESPONSIBILITIES Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc. Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management. Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments. Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution. Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information. Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management. Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments. Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home. Ability to work flexible hours. Ability to travel is required. Must possess a valid drivers license, current automobile insurance and reliable form of transportation. Qualifications SKILLS & EXPERIENCE Technical Proficiencies: Experience working in an ITsupportenvironment utilizing the latest tools and methodologies. This includes but not limited to tools and methodologies such as Active Directory, Exchange, Office 365, and ITIL processes. Basic network troubleshooting skills, including wired and wireless technologies with an understanding of TCP/IP, DNS and DHCP. Also, the ability to self-manage time, priorities, and daily workload with little supervision while being able to switch gears and work collaboratively on larger-scale projects or problems. Platform Agnostic: Knowledge in supporting and troubleshooting current Apple and Windows operating systems, all popular mobile platforms like iOS and Android, troubleshooting the current versions of Microsoft Office(Outlook, Word, Excel & PowerPoint), as well as prior experience with troubleshooting and supporting network infrastructure. Experience with Yardi Voyager 7 is a plus. Soft Skills: Excellent active-listening skills are required to understand our customers concerns and/or needs. Superior critical thinking and problem-solving abilities to work through technical issues. Outstanding verbal communication, presentation, and interpersonal skills with strong attention to detail are necessary to work collaboratively with the IT team, our customers, staff, and vendors. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Operate computer and office equipment. Standing, walking, sitting Exposure to various types of weather conditions Driving FLSA Non-Exempt

REMOTE Email Support Specialist AYS Inc is seeking a highly motivated and customer-oriented Email Support Specialist to join our team in California. As an Email Support Specialist, you will be responsible for providing exceptional customer service through email communication with our clients. Key Responsibilities: - Respond to customer inquiries and concerns via email in a timely and professional manner - Provide accurate and helpful information to customers regarding our products and services - Troubleshoot and resolve customer issues and complaints - Escalate complex issues to the appropriate department or supervisor - Maintain a high level of product knowledge to effectively assist customers - Collaborate with other team members to ensure consistent and efficient customer service - Meet or exceed performance metrics and goals - Continuously identify and suggest improvements to enhance the customer experience Qualifications: - High School Diploma or equivalent; Bachelor's degree preferred - 2+ years of experience in a customer service role, preferably in a fast-paced environment - Excellent written and verbal communication skills - Strong problem-solving and critical thinking skills - Ability to multitask and prioritize in a fast-paced environment - Proficient in Microsoft Office and email management systems - Experience with CRM software is a plus - Positive attitude and a passion for providing exceptional customer service We offer competitive salary and benefits package, as well as opportunities for growth and development within the company. If you are a team player with a strong customer service background, we encourage you to apply for this exciting opportunity.

The San Diego Workforce Partnership is the leader for innovative workforce solutions in San Diego County. We fund and deliver job training programs that enable all job seekers to develop the skills and knowledge needed for in-demand careers. Our vision is that every business in our region has access to a skilled workforce, and every job seeker has access to meaningful employment. We seek to earn trust and inspire growth in every action we take. Position Summary Under the direction of the Programs Manager, the Program Specialist will contribute to the development, implementation, and maintenance of program service and special initiatives. This includes both private and publicly funded programs, such as those under the Workforce Investment & Opportunity Act (WIOA). The role focuses on aligning SDWP programs with the goal to improve employment, training, and supportive services. The Program Specialist will collaborate internal partners, with industry partners, labor organizations, training providers, academic institutions, and community organizations to meet workforce development needs. They will ensure programs align with industry demands, fostering a competitive workforce for the County and City of San Diego. This individual largely functions autonomously and supports Workforce Partnership with the implementation of assigned training programs. Working hours vary based on the needs and availability of clients, which includes some nights and weekends as needed. Essential Functions Support the implementation, oversight and management of programmatic services and special initiatives ensuring they align with organizational goals and KPIs. Serve as a key focal point to coordinate and manage workforce development related programs with excellent project management skills. Assist in the establishment and/or maintenance of contractual oversight and relationships. Ensure the completion of enrollment documentation, meet program compliance guidelines, facilitate employment placements, make appropriate community referrals, schedule trainings and information sessions, and conduct participant evaluations. Serve as a point of contact for programs to assess individual needs, provide necessary supportive services, prepare and review program performance reports, participant activity and spending goals are met. Implement evidence-based programming such as Individual Placement Service (IPS) and performance-based contracting, integrating principles into program development. Develop and maintain collaborative relationships with stakeholders in the public, private, and nonprofit sectors to support programmatic services and support client needs. Collaborate with interdepartmental team members to ensure team-based approach to meet program delivery with integrity and focused on client needs, ensuring the timely delivery of jobseeker support, career, and placement services. Represent the organization's fiduciary interests, managing systems and operations with financial integrity. Ensure compliance with SDWP policies and procedures, overseeing the team's understanding and implementation of relevant Operational Issuances. Identify and address challenges that program participants may face, providing support to help them successfully engage in services and opportunities. Provide career coaching to clients, communicating open opportunities, leading outreach and recruitment efforts, forming partnerships with community-based organizations, and supporting regular communication to relevant stakeholders. As needed, work with funded Subrecipients to provide technical assistance in the development of the client-centric career training, and placement opportunities. Prepare and present programs verbally or through written and/or graphic materials to a variety of groups including stakeholders, Workforce Partnership partners and community groups as required. Collaborate with department management to create systems to measure, understand, and improve program performance, efficiency, quality and continuously improve programmatic processes of contracted activities and services. Prepare accurate programmatic reports, progress summaries, and detailed implementation plans to achieve successful outcomes. Conduct a collaborative, empathetic, client-centered approach to program and training design. Enhance employer relationships and partnerships to benefit participants, conducting program oversight, provide training, facilitate workshops, provide individualized services, and/or conduct outreach activities. Manage operational continuity resources and interdepartmental services, strategic execution implementation, and management of specialized services. Perform other related duties as assigned. Fundamental Job Requirements Bachelor's degree in public administration, business administration or a closely related field. Two to four (2-4) years' direct service non-profit or government work related experience. Strategic and operational planning, decision making and execution of programs. Display knowledge of State and Federal laws and regulations related to workforce development training programs funding. Excellent attention to detail and creative problem-solving skills. Excellent organizational and proficient communication skills. Proven ability to maintain confidentiality and handle sensitive situations with solid judgment. Ability to analyze data, research relevant trends to support program implementation, documentation and delivery. Excellent computer proficiency, particularly with the Microsoft Office suite, including Outlook, Word, Excel and PowerPoint. Desired Requirements Master's degree in public administration, business administration or a related field. Three to five (3-5) years non-profit workforce and economic development work experience. Organizational Knowledge. Excellence in leadership, team dynamics and interpersonal skills. Our Values Collaboration: Engaging in inclusive, respectful relationships among colleagues, customers and community that foster the achievement of shared goals. Excellence: Driving quality, innovation and measurable outcomes through a customer-centered focus and a high-performance culture. Stewardship: Strategic, efficient, effective use of resources to meet the evolving needs of our customers and community with the highest levels of integrity. Inclusion: Taking responsibility for creating a culture where everyone is welcomed, heard, valued and empowered to fully participate and reach their full potential. Equity: Prioritizing those who have been systemically denied opportunity through policies, priorities, practices, and behaviors that result in access to opportunity for ALL colleagues, customers, and communities. We Love to Take Care of Our Workforce Associates- We offer a great work environment, a culture that values individuality and inclusion, collaborative and innovative teams, and a competitive pay and benefits package. Our benefits include PTO, PTO sell-back program, generous employer-paid benefits (platinum plans), company-paid learning and professional development program, pension plan and 457 retirement plan additional employee wellness. Compensation for this position ranges from $31.36-$43.98. In the spirit of pay transparency, we are excited to share the base salary range for this position. If you are hired at San Diego Workforce Partnership, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer generous benefits and retirement plans. At the Workforce Partnership, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, and the work that we do in the communities we serve. We are proud to be an equal opportunity workplace for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Auxiliary aids and services are available upon request to individuals with disabilities. San Diego Workforce Partnership is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Description The San Diego Workforce Partnership is the leader for innovative workforce solutions in San Diego County. We fund and deliver job training programs that enable all job seekers to develop the skills and knowledge needed for in-demand careers. Our vision is that every business in our region has access to a skilled workforce, and every job seeker has access to meaningful employment. We seek to earn trust and inspire growth in every action we take. Position Summary Under the direction of the Programs Manager, the Program Specialist will contribute to the development, implementation, and maintenance of program service and special initiatives. This includes both private and publicly funded programs, such as those under the Workforce Investment & Opportunity Act (WIOA). The role focuses on aligning SDWP programs with the goal to improve employment, training, and supportive services. The Program Specialist will collaborate internal partners, with industry partners, labor organizations, training providers, academic institutions, and community organizations to meet workforce development needs. They will ensure programs align with industry demands, fostering a competitive workforce for the County and City of San Diego. This individual largely functions autonomously and supports Workforce Partnership with the implementation of assigned training programs. Working hours vary based on the needs and availability of clients, which includes some nights and weekends as needed. Essential Functions Support the implementation, oversight and management of programmatic services and special initiatives ensuring they align with organizational goals and KPIs. Serve as a key focal point to coordinate and manage workforce development related programs with excellent project management skills. Assist in the establishment and/or maintenance of contractual oversight and relationships. Ensure the completion of enrollment documentation, meet program compliance guidelines, facilitate employment placements, make appropriate community referrals, schedule trainings and information sessions, and conduct participant evaluations. Serve as a point of contact for programs to assess individual needs, provide necessary supportive services, prepare and review program performance reports, participant activity and spending goals are met. Implement evidence-based programming such as Individual Placement Service (IPS) and performance-based contracting, integrating principles into program development. Develop and maintain collaborative relationships with stakeholders in the public, private, and nonprofit sectors to support programmatic services and support client needs. Collaborate with interdepartmental team members to ensure team-based approach to meet program delivery with integrity and focused on client needs, ensuring the timely delivery of jobseeker support, career, and placement services. Represent the organization's fiduciary interests, managing systems and operations with financial integrity. Ensure compliance with SDWP policies and procedures, overseeing the team's understanding and implementation of relevant Operational Issuances. Identify and address challenges that program participants may face, providing support to help them successfully engage in services and opportunities. Provide career coaching to clients, communicating open opportunities, leading outreach and recruitment efforts, forming partnerships with community-based organizations, and supporting regular communication to relevant stakeholders. As needed, work with funded Subrecipients to provide technical assistance in the development of the client-centric career training, and placement opportunities. Prepare and present programs verbally or through written and/or graphic materials to a variety of groups including stakeholders, Workforce Partnership partners and community groups as required. Collaborate with department management to create systems to measure, understand, and improve program performance, efficiency, quality and continuously improve programmatic processes of contracted activities and services. Prepare accurate programmatic reports, progress summaries, and detailed implementation plans to achieve successful outcomes. Conduct a collaborative, empathetic, client-centered approach to program and training design. Enhance employer relationships and partnerships to benefit participants, conducting program oversight, provide training, facilitate workshops, provide individualized services, and/or conduct outreach activities. Manage operational continuity resources and interdepartmental services, strategic execution implementation, and management of specialized services. Perform other related duties as assigned. Fundamental Job Requirements Bachelor's degree in public administration, business administration or a closely related field. Two to four (2-4) years' direct service non-profit or government work related experience. Strategic and operational planning, decision making and execution of programs. Display knowledge of State and Federal laws and regulations related to workforce development training programs funding. Excellent attention to detail and creative problem-solving skills. Excellent organizational and proficient communication skills. Proven ability to maintain confidentiality and handle sensitive situations with solid judgment. Ability to analyze data, research relevant trends to support program implementation, documentation and delivery. Excellent computer proficiency, particularly with the Microsoft Office suite, including Outlook, Word, Excel and PowerPoint. Desired Requirements Master's degree in public administration, business administration or a related field. Three to five (3-5) years non-profit workforce and economic development work experience. Organizational Knowledge. Excellence in leadership, team dynamics and interpersonal skills. Our Values Collaboration: Engaging in inclusive, respectful relationships among colleagues, customers and community that foster the achievement of shared goals. Excellence: Driving quality, innovation and measurable outcomes through a customer-centered focus and a high-performance culture. Stewardship: Strategic, efficient, effective use of resources to meet the evolving needs of our customers and community with the highest levels of integrity. Inclusion: Taking responsibility for creating a culture where everyone is welcomed, heard, valued and empowered to fully participate and reach their full potential. Equity: Prioritizing those who have been systemically denied opportunity through policies, priorities, practices, and behaviors that result in access to opportunity for ALL colleagues, customers, and communities. We Love to Take Care of Our Workforce Associates- We offer a great work environment, a culture that values individuality and inclusion, collaborative and innovative teams, and a competitive pay and benefits package. Our benefits include PTO, PTO sell-back program, generous employer-paid benefits (platinum plans), company-paid learning and professional development program, pension plan and 457 retirement plan additional employee wellness. Compensation for this position ranges from $31.36-$43.98. In the spirit of pay transparency, we are excited to share the base salary range for this position. If you are hired at San Diego Workforce Partnership, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer generous benefits and retirement plans. At the Workforce Partnership, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, and the work that we do in the communities we serve. We are proud to be an equal opportunity workplace for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Auxiliary aids and services are available upon request to individuals with disabilities. San Diego Workforce Partnership is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law.

Boston Private is a leading wealth management, trust, and private banking company with a national presence. Headquartered in Boston, we serve clients from our offices located in the major markets of Boston, San Francisco, San Jose, Los Angeles and Palm Beach. We're committed to building a trusted relationship with each client and have the broad expertise to create comprehensive, custom solutions for their personal and business needs that are often interconnected. As wealth creators, our clients value having one trusted resource that can help them address all of their wealth management, trust, and private banking needs. Job Description Position Summary : Responsible for analyzing, developing and implementing desktop support solutions and recommends desktop support process improvements. Provides end-user support in a Windows environment. Roles and Responsibilities : Evaluates new desktop software technology and management tools. Recommends solutions for deployment in the desktop environment. Designs, builds, and deploys OS images, applications, and desktop environment modifications using packages and scripts. Creates tests, deploys, and maintains packages, batch files, and scripts for the desktop environment. Assesses the need for workstation upgrades and develops deployment strategy. Assist in developing long-term strategies and capacity planning for meeting future desktop needs. Provides day-to-day support for employee Desktop-computing issues. Sets up, configures and installs desktops and laptops for new hires, and creates accounts (email and network). Installs and supports enterprise-wide applications such as: Windows, MS Office, MS Outlook, and Symantec Endpoint. Performs hardware replacements as equipment becomes defective or obsolete. Works with technical staff during the relocation of network and PC equipment. Maintains accurate PC, printer, software and LAN equipment inventory through inventory tracking software and vendor services. Manages client configuration inventory including software, hardware, IP addresses, and various other system addresses. Installs and supports various business applications. Participates in the development and maintenance of departmental procedures. Sets up for bank presentations using multimedia equipment such as laptops and projectors. All Boston Private Bank & Trust Company employees are expected to adhere to the following competencies: Core Competencies : Client Focus - Dedicated to meeting the needs of internal and external clients; listens effectively and establishes and maintains relationships and gains client's trust and respect. Ethics, Integrity and Trust - Considers ethical issues before decisions are made and seeks to achieve results that are in the best interest of the Bank. Ownership, Accountability, Responsibility and Compliance - Takes ownership of tasks, projects, and relationships and follows through on obligations and promises. Self Development and Learning - Personally committed to learning and actively works to continuously develop professionally. Teamwork and Collaboration - Works collaboratively; finds common ground and solves problems for the good of all and can represent his/her own interests and yet be fair to the team. Individual Contributor Competencies : Decision Making and Problem Solving -Makes decisions in a timely manner, uses a mixture of analysis, experience and judgment to solve difficult problems with effective solutions. Informing and Communicating - Proactively communicates information to colleagues up, down and across the organization, provides updates on projects, tasks and potential roadblocks. Planning - Accurately scopes out length and difficulty of tasks and projects and sets objectives and goals Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her time effectively and efficiently; values time; concentrates his/her efforts on important priorities and completes tasks and/or projects on time. Qualifications efforts on important priorities and completes tasks and/or projects on time. 3-4 years in a technology environment Excellent technical knowledge of windows desktop and server hardware and software. Hands-on hardware troubleshooting experience. Working technical knowledge of current networking protocols, operating systems, and technology standards. Solid understanding and competency with MS and 3rd party tools such as: WSUS, AD, PSTOOLS and Symantec Ghost Effective interpersonal skills and relationship-building skills. Strong written and oral communication skills. Strong analytical and problem-solving abilities, with keen attention to detail. Strong customer-service orientation Self motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment. Additional Information All your information will be kept confidential according to EEO guidelines.

Boston Private is a leading wealth management, trust, and private banking company with a national presence. Headquartered in Boston, we serve clients from our offices located in the major markets of Boston, San Francisco, San Jose, Los Angeles and Palm Beach. We're committed to building a trusted relationship with each client and have the broad expertise to create comprehensive, custom solutions for their personal and business needs that are often interconnected. As wealth creators, our clients value having one trusted resource that can help them address all of their wealth management, trust, and private banking needs. Job Description Position Summary : Responsible for analyzing, developing and implementing desktop support solutions and recommends desktop support process improvements. Provides end-user support in a Windows environment. Roles and Responsibilities : Evaluates new desktop software technology and management tools. Recommends solutions for deployment in the desktop environment. Designs, builds, and deploys OS images, applications, and desktop environment modifications using packages and scripts. Creates tests, deploys, and maintains packages, batch files, and scripts for the desktop environment. Assesses the need for workstation upgrades and develops deployment strategy. Assist in developing long-term strategies and capacity planning for meeting future desktop needs. Provides day-to-day support for employee Desktop-computing issues. Sets up, configures and installs desktops and laptops for new hires, and creates accounts (email and network). Installs and supports enterprise-wide applications such as: Windows, MS Office, MS Outlook, and Symantec Endpoint. Performs hardware replacements as equipment becomes defective or obsolete. Works with technical staff during the relocation of network and PC equipment. Maintains accurate PC, printer, software and LAN equipment inventory through inventory tracking software and vendor services. Manages client configuration inventory including software, hardware, IP addresses, and various other system addresses. Installs and supports various business applications. Participates in the development and maintenance of departmental procedures. Sets up for bank presentations using multimedia equipment such as laptops and projectors. All Boston Private Bank & Trust Company employees are expected to adhere to the following competencies: Core Competencies : Client Focus - Dedicated to meeting the needs of internal and external clients; listens effectively and establishes and maintains relationships and gains client's trust and respect. Ethics, Integrity and Trust - Considers ethical issues before decisions are made and seeks to achieve results that are in the best interest of the Bank. Ownership, Accountability, Responsibility and Compliance - Takes ownership of tasks, projects, and relationships and follows through on obligations and promises. Self Development and Learning - Personally committed to learning and actively works to continuously develop professionally. Teamwork and Collaboration - Works collaboratively; finds common ground and solves problems for the good of all and can represent his/her own interests and yet be fair to the team. Individual Contributor Competencies : Decision Making and Problem Solving -Makes decisions in a timely manner, uses a mixture of analysis, experience and judgment to solve difficult problems with effective solutions. Informing and Communicating - Proactively communicates information to colleagues up, down and across the organization, provides updates on projects, tasks and potential roadblocks. Planning - Accurately scopes out length and difficulty of tasks and projects and sets objectives and goals Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her time effectively and efficiently; values time; concentrates his/her efforts on important priorities and completes tasks and/or projects on time. Qualifications efforts on important priorities and completes tasks and/or projects on time. 3-4 years in a technology environment Excellent technical knowledge of windows desktop and server hardware and software. Hands-on hardware troubleshooting experience. Working technical knowledge of current networking protocols, operating systems, and technology standards. Solid understanding and competency with MS and 3rd party tools such as: WSUS, AD, PSTOOLS and Symantec Ghost Effective interpersonal skills and relationship-building skills. Strong written and oral communication skills. Strong analytical and problem-solving abilities, with keen attention to detail. Strong customer-service orientation Self motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment. Additional Information All your information will be kept confidential according to EEO guidelines.

POSITION: Program Specialist (full-time) M-F 9/9:15am - 6/6:15pm (may vary based on needs) RATE: $20-$25 (based on qualifications/experience) REPORTS TO: Program Director & Regional Director PRIMARY FUNCTION: Assist the Program Directors with planning, preparation and implementation of Club programs, grants and other associated duties. Supports the hiring process by conducting orientation, training and exemplifying the performance standards of a Club Employee, while learning the daily functions and requirements of a Program Director. Works in partnership with the Program Director to ensure that program goals and implementation expectations are met equally among all club locations. This position also includes the responsibilities of a Site Coordinator during the afternoon hours. KEY ROLES (Essential Job Responsibilities): Provide support in all areas to the Program Director's in an effort to maintain the quality of Club programs at all assigned locations. Become familiar with all Boys and Girls Club processes surrounding program preparation and implementation. Administer the employee orientation and assist with the training of incoming staff at various sites in the Antelope Valley. Perform Site Coordinator / Program Support responsibilities at an assigned location, or to fill-in when necessary. Maintain positive representation at all times acting as a role model for Club staff and members. Maintain professionalism and current knowledge of all Club policies and procedures as outlined in BGCofAV Parent Handbook, Employee Handbook, Operations Manual, Club website and all additional Club documents. Work closely with the Administrative and Program staff to ensure success of the Quality Standards that are in line with the After-School Education and Safety Program (ASES), Expanded Learning Opportunities Program (ELOP) as well as other associated Club grants. Become familiar with all Club site locations and any differences that may apply to separate sites in order to properly provide information to members, parents, staff and the community. Assist with filtering follow-up phone calls and emails regarding Club questions or concerns as needed. Attend planning/training sessions and meetings with the Program Staff and Administrative Team for the purpose of evaluating progress toward goal completion as well as to establish goals and plans for future programming. Support and observe the work of program staff in achieving program goals. Provide adequate praise, guidance and redirection as suggested by the Program Director / Executive Director. Report all staff related incidents/concerns immediately. Be aware of/assist with site record keeping. (Members case management files, accurate weekly paperwork, signature forms, memos, etc.) Become familiar with the Club's online platforms; Website, Database, Email Platform, Registration Portal, Parent Portal, etc., to communicate information effectively and maintain professional standards of use. Communicate daily with the Program Director, site and school staff with intentions of expanding your knowledge of Club programs, policies and goals as well as current status of Club Sites. Submit nightly/weekly notes (when requested), of goals met or any associated progress made. Perform all other duties as assigned by the Program Director or Executive Director. PROFESSIONAL STANDARDS: 1. Leadership Develop commitment from staff, parents, members and district staff to ensure active participation in Programs and Activities. Empower staff to be leaders through positive role modeling, consistent training and communication. Facilitate and supervise grant required activities and National Program activities in the following areas: Character & Leadership, Education & Career Development, Health & Life Skills, The Arts, and Sports, Fitness, & Recreation. Provide recognition to staff through positive validations, healthy incentives, and affirmation on a regular basis. Team building mentality is exemplified in all work done. Positively influence and uplift staff, club members and other affiliates. Ensure productive and effective performance by all program staff and volunteers. 2. Manage & Develop Resources Monthly program planning is required to ensure preparation and successful programs and activities. Attend and participate in Staff Trainings, which is essential to professional development. Follow all policies and procedures at all times, including the Club's Code of Conduct, which can be found in the Employee Handbook. Maintain case management files and other grant related paperwork and submit in a timely manner. Maintain organization and cleanliness of the Club site, and all office areas. Utilize collaboration efforts to develop new opportunities for the Club. 3. Communication Must be able to inform important and relevant information in Staff Meetings and to parents, co-workers, Program Director and other Boys & Girls Club affiliates. Must be able to listen to co-workers, parents, youth members and community and other Boys & Girls Club affiliates while maintaining a professional relationship and positive representation of the Club at all times. Must be able to present important and relevant information and/or presentations through program facilitation, staff meetings or trainings, and/or other Boys & Girls Club events. Must be able to write and compose clear, concise, accurate written documentation and data reports. 4. Supervision, & Safety Must be able to supervise up to 20 youth and keep members engaged and safe during program time Ensure the safety standards are met by all site staff, at all times. Ensure that staff provide sound and reasonable discipline to youth members at necessary times through written documentation (i.e. citation), and/or parent phone call. Practice and constantly be aware of safe practices like Crisis Management, Emergency Preparedness, CPR and First Aid, etc. Maintain a clean and orderly work space at all times. 5. Other Duties as Necessary QUALIFICATIONS: 1. Expectations Must be at least 18 years of age and have valid identification 2 years work experience with a Boys & Girls Club or other youth serving organization preferred. Must have reliable transportation and the ability to get to and from work at the scheduled times. The Club has a mandatory overtime policy when required. This could extend your workday and/or may require working on Saturdays as needed. You must be available for this type of work schedule. This role involves travel between Club sites and requires the operation of a personal or Club vehicle. Employment is contingent upon maintaining a valid California driver's license and a driving record that meets the insurance carrier's underwriting requirements. Employees must remain insurable at all times during employment in this role. This role is eligible for mileage reimbursement for travel costs from site to site. CPR Certification (Adult, Child, Infant preferred), or attend and successfully complete certification within first month of employment. Ability to organize, supervise, and reinforce positive behavior from members Must pass a background check, TB and drug test. Must obtain Serve Safe Certification as applicable to the site(s). 2. Education/Skills High school diploma or equivalent required Associates degree from accredited college or university or BA/BS preferred (higher starting pay rate will be considered). Instructional Aid Qualified (Paraprofessional Test Required) Enthusiasm and patience for working with children and passion about education. Exemplary communication and leadership skills Meet Staff Training requirements 3. Physical Requirements/Work Environment Maintain a high energy level and positive representation. Be comfortable performing multi-faceted projects in conjunction with day-to-day activities. Must be able to work in loud environments and communicate clearly. Stand for four plus hours per day. Stoop, bend, climb, and walk frequently. Lift up to 40 pounds.

The Peer Support Specialist embraces CII's North Star and utilizes a whole-family approach, ensuring that all program participants have access to comprehensive, high-quality services and support to reach their full potential. Provides direct services by utilizing their own life experiences to support, engage, and motivate caregivers, children, youth, and non-minor dependents connected to the child welfare and juvenile justice systems. This position shall reflect the cultural, ethnic, and demographic population served by the program. DUTIESSUMMARY The Peer Support Specialist embraces CII's North Star and utilizes a whole-family approach, ensuring that all program participants have access to comprehensive, high-quality services and support to reach their full potential. Provides direct services by utilizing their own life experiences to support, engage, and motivate caregivers, children, youth, and non-minor dependents connected to the child welfare and juvenile justice systems. This position shall reflect the cultural, ethnic, and demographic population served by the program. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mentors and supports caregivers, children, youth, and non-minor dependents who have former or current experience in the child welfare and/or juvenile justice systems. Meets regularly with caregivers, children, youth, and non-minor dependents virtually, in person, and through text/email communications. Maintains appropriate case notes and other records and prepares periodic reports as required. Ensures participant records are audit ready. Meets and/or exceeds client service delivery goals. Participates as a member of a multi-disciplinary team and ensures coordination of care. Provides insight into the child welfare and juvenile justice systems, sharing personal experiences, and assistance throughout services. Supports the oversight of the youth commission and works directly with youth in driving programming. Identifies, refers, and connects children, youth, and non-minor dependents to leadership development and social support opportunities. Provides additional hands-on coaching and support to youth in meeting their goals. Models and encourages direct, professional communication with her peers and outside providers. Actively engages in outreach and engagement efforts to increase youth participation in services and elicit ongoing feedback to improve services. Participates in regular clinical supervision. Participates in Continuous Quality Improvement process for the division. Participates in integrated case conferences and team meetings to monitor individual needs and services plans to ensure effective quality clinical service delivery in alignment with CII's whole-family approach to services. ADDITIONAL DUTIES Other duties and special projects as assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONSEDUCATION & EXPERIENCE High school diploma or general education degree (GED) preferred. Requires an individual with personal experience connected to the child welfare and/or juvenile justice systems. OTHER QUALIFICATIONS Valid driver's license and state-required auto insurance. Required to travel to sites (25% to 50% of the time) Bilingual Spanish / English preferred. Ability to handle confidential information. Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities. Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities. Sensitivity to service population's cultural and socioeconomic characteristics. Excellent verbal and written communication skills. Punctual and dependable attendance. CERTIFICATES, LICENSES, REGISTRATIONS None required. COMPUTER SKILLS Must have working knowledge of computer programs in a Windows environment. VISION REQUIREMENTS No special vision requirements. REQUIRED TRAINING New Hire Orientation Mandated Reporter 40 hours of adoption-specific training Safely Surrendered Babies About Us Children's Institute (CII) believes that all children and families have boundless potential to achieve emotional well-being and educational success, which build pathways to economic mobility and lifelong health. Using a whole family, two-generation approach, CII offers education, counseling services, parenting support, convening spaces and enrichment programs in the community, at our early education centers, K-12 schools, and neighborhood hubs. Our employees value passion, partnership, innovation and equity. If meaningful work and a vibrant culture are important to you, you're in the right place. Join our team and change the world! Commitment to DEI CII promotes and fosters equity and inclusion in our workplace and in our communities. We strive to embed these values in our agency-wide decisions and our talent practices so that we create equal opportunities for everyone. COMPENSATION: $21.32 USD - $25.59 USD In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position. BENEFITS: Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year Excellent medical, dental, and vision insurance for eligible employees and qualified dependents 403b Retirement Plan with employer contribution for eligible employees Up to $4,500 in tuition reimbursement per calendar year Eligible for the Public Service Loan Forgiveness program Flexible Spending Account (FSA) & Health Savings Account (HSA) Employer paid Life and AD&D Insurance Voluntary Supplemental Insurance Opportunity for growth & advancement Professional development & continued training Team building & bonding through company sponsored events & activities CONTINGENCIES: Influenza immunization or declination COVID-19, MMR and Tdap immunizations Education verification Reference check Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services Drug and alcohol screening Tuberculosis screening

About the Position: Irvine Ranch Conservancy (IRC) has an opening for a full-time Program Specialist within the Community Engagement and Education program. This is an excellent opportunity for someone who enjoys working with a variety of people and wants to contribute to meaningful outcomes. The Program Specialist is primarily responsible for implementing engaging and meaningful public activities that will support other IRC program areas. Primary tasks include guided recreational and stewardship activities, community outreach, and classroom visitations. The regular work schedule includes Saturday. The Successful Candidate will have a bachelor's degree in environmental sciences, social sciences, recreation, or similar field of study; at least one (1) year of related work experience; and the following knowledge, skills, and abilities: * Demonstrated successful experience working and communicating with diverse groups, including youth. * Successful experience implementing environmental or other interpretation activities. * Communication proficiency, both verbal and written. * Experience with Microsoft Office 365, particularly working in the SharePoint environment. Salary Range: $23.25 - $26.25 per hour ($48,360 - $54,600 per year) About Irvine Ranch Conservancy: Irvine Ranch Conservancy restores, protects, and enhances our closest connection to nature - our local wildlands. As an innovator in the management of Southern California's urban wildlands, IRC works in partnership with landowners, community leaders, and residents in Orange County and beyond to engage, educate, and foster a shared vision for responsible, long-term care and protection of the natural resources we all share. Benefits: IRC offers industry-leading benefits including paid holidays, vacation, and sick leave; medical, dental, and vision insurance; health savings account (HSA) with employer contribution; life and short- and long-term disability insurance; 401K plan with employer match; flexible spending account and dependent care spending plan (FSA). How to Apply: Visit irconservancy.applicantpro.com to apply. Visit the IRC website at ********************* for a full job description and to submit a cover letter and resume. The Irvine Ranch Conservancy is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, genetic information, disability unrelated to job or admission requirements, or veteran status.

Provide executive-level administrative support to the Executive Director of Operative Services and Director of Perioperative Business Operations. Responsibilities include managing complex calendars, scheduling, and organizing meetings, project management, composing correspondence, procurement, and payment support, and serving as a liaison for the Operative Services leadership team. Other duties include monitoring Human Resource competencies, providing conference room oversight, arranging travel plans, and assisting with miscellaneous projects. This position requires a high level of independent decision-making, professionalism, ability to work effectively with multidisciplinary team members, and handling sensitive issues. The incumbent should demonstrate skill in setting priorities to complete work in a timely manner with changes in workload, assignments, deadlines, and other competing demands with frequent and often urgent interruptions and with varying priorities. Position requires minimal supervision. Qualifications * Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook). * Working knowledge of EMPAC, BruinBuy, Express and Connexxus. * Ability to set up, use and troubleshoot office equipment (copier, fax, printers, scanner, etc.), computers and projectors. * Ability to use Internet as a tool for research and communication. * Knowledge of University structure and policies sufficient to serve as a resource for questions, referrals, and documentation. * Excellent communication skills, both written and verbal. Ability to prepare and edit grammatically correct business correspondence. * Ability to handle sensitive and difficult situations in a professional and responsive manner; ability to exercise own judgment. * Ability to interact effectively with individuals and organizations at all levels, establish and maintain good working relationships. * Ability to develop priorities, meet deadlines despite interruptions, and perform multiple complex assignments. * Ability to work independently on assignments with minimal supervision. * Ability to analyze and make suggestions for improvement. * Ability to coordinate complex calendars. * Ability to recognize problems and pro-actively resolve them, as well as correct past errors. * Writing and editing skills to prepare grammatically correct documents such as instructions, procedures and reports. Ability to work with a high level of accuracy and meticulous attention to detail. Degree: Bachelors Strongly preferred; MHA Strongly preferred UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday - Friday 8am-5pm Posted Date 01/14/2026 Salary Range: $40.13 - 85.92 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 28286 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Provide executive-level administrative support to the Executive Director of Operative Services and Director of Perioperative Business Operations. Responsibilities include managing complex calendars, scheduling, and organizing meetings, project management, composing correspondence, procurement, and payment support, and serving as a liaison for the Operative Services leadership team. Other duties include monitoring Human Resource competencies, providing conference room oversight, arranging travel plans, and assisting with miscellaneous projects. This position requires a high level of independent decision-making, professionalism, ability to work effectively with multidisciplinary team members, and handling sensitive issues. The incumbent should demonstrate skill in setting priorities to complete work in a timely manner with changes in workload, assignments, deadlines, and other competing demands with frequent and often urgent interruptions and with varying priorities. Position requires minimal supervision. Job Qualifications Press space or enter keys to toggle section visibility * Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook). * Working knowledge of EMPAC, BruinBuy, Express and Connexxus. * Ability to set up, use and troubleshoot office equipment (copier, fax, printers, scanner, etc.), computers and projectors. * Ability to use Internet as a tool for research and communication. * Knowledge of University structure and policies sufficient to serve as a resource for questions, referrals, and documentation. * Excellent communication skills, both written and verbal. Ability to prepare and edit grammatically correct business correspondence. * Ability to handle sensitive and difficult situations in a professional and responsive manner; ability to exercise own judgment. * Ability to interact effectively with individuals and organizations at all levels, establish and maintain good working relationships. * Ability to develop priorities, meet deadlines despite interruptions, and perform multiple complex assignments. * Ability to work independently on assignments with minimal supervision. * Ability to analyze and make suggestions for improvement. * Ability to coordinate complex calendars. * Ability to recognize problems and pro-actively resolve them, as well as correct past errors. * Writing and editing skills to prepare grammatically correct documents such as instructions, procedures and reports. Ability to work with a high level of accuracy and meticulous attention to detail. Degree: Bachelors Strongly preferred; MHA Strongly preferred

ASSURANCE LEARNING ACADEMY Full-Time, Monday - Friday; 8 a.m. - 5 p.m. Help Us Change Lives We live by the motto that “There is a Student in Front of Everything We Do” and we are very passionate about it. Do you have a passion to work with students? If so, then this is an exciting opportunity for you! You'll have the opportunity to work with a diverse group of students supporting their growth and development. Remember the person who made a difference in your life? Now it's your turn. Learn more about us at *********************** How You Will Make an Impact The Student Retention Support will perform a variety of duties and responsibilities involved in student attendance and readmission, and book retrieval. This position will interact with students, families, school personnel, community agencies and law enforcement. RESPONSIBILITIES/DUTIES: This list is illustrative only and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Investigate student absences and withdrawals and encourage school readmission Contact parents/legal guardian and students to obtain information concerning reasons for pupil absences from school Make home visits to follow up on attendance problems and to observe home situations that may interfere with attendance Participate in Attendance Intervention Meetings (AIM) and Student Retention Meetings (SRM) Secure and track return of school books Collaborate with school personnel to investigate and address student retention Develop, establish and coordinate community resource contacts Provide weekly progress reports to supervisor regarding student and asset retrieval along with comprehensive report tracking all contact with current or former students Answer inquiries from students, parents/legal guardian regarding attendance records and school re-admittance Document student attendance progress in the student database Apply and provide information, forms and necessary documents regarding school policy and procedures Work with local law enforcement for student retention Type and prepare a wide variety of documents including letters, reports Compile and analyze information Perform a wide variety of general clerical and administrative work including the maintenance of accurate and detailed reports, verifying accuracy of information, and research Participate in staff meetings and trainings Administrative duties, responsibilities, and activities may be assigned or changed from time to time Adhere to attendance policies Research the enrollment status of students leaving our school at outside schools and update codes as needed Qualifications SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC: Modern office methods, practices, procedures Proficiency in MS Word, Excel, PowerPoint Good English usage, spelling, grammar and punctuation. Data analysis, entry and work processing methods, techniques, and programs Understanding of ADA and attendance accounting procedures Telephone techniques and etiquette Interpersonal skills using tact, patience and courtesy Record keeping practices Ability to: Learn, interpret, apply and communicate school rules, regulations, and policies Work effectively in the absence of supervision Perform data entry and data compilation from a variety of sources Perform work with speed and accuracy Understand and carry out oral and written directions Strong organizational and planning skills; Meet schedules and timelines Work cooperatively with others (parents/legal guardians, students, and school officials) Ability to handle multiple competing assignments and projects Communicate effectively, both orally and in writing MINIMUM QUALIFICATIONS: One year experience in a public school environment or public social services background Community or school relations work experience, including working with courts and law enforcement Proficient in MS Office applications (Word, Excel, Email) High School Diploma or GED equivalent; college coursework or CASCWA training a plus TRAVEL: Ability to travel up to 40% (to include student homes) PHYSICAL REQUIREMENTS: Mental Demands: high workflow management, high project coordination Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: able to hear average or normal conversations and receive ordinary information Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate machinery Physical Strength: sedentary work. Sitting most of the time, and occasionally exerts up to 10 lbs. of force (almost all office jobs) Frequent multi-tasking, changing of task priorities, repetitious exacting work required Working in a noisy, distracting environment with frequent deadline pressures

By joining the San Diego Center for Children, you will empower children and families through transformative mental health care and educational services. Our vision is to inspire a world where children and families live joyful, healthy lives. We serve over 1,000 people every day - are you ready to make an impact? Join us - and work with purpose! POSITION BENEFITS Team-oriented, multidisciplinary approach Ongoing, high-level learning and development opportunities Culturally diverse environment Joint Commission Accredited Organization Comprehensive Health Insurance (medical, dental, vision, pet) Retirement savings plan: 403(b) - with employer match up to 3% Generous paid time off (vacation, sick leave, holidays) Wellness programs EAP - Employee Assistance Program Employee discounts for those pursuing a higher education Employee discounts Employee recognition program Opportunities for career advancement May be eligible for state or federal loan forgiveness programs for work with underserved populations All offsite programs have a bonus structure SUMMARY The Residential Support Specialist creates a safe, trauma informed, and therapeutic milieu for the emotional nurturing and healthy development of each youth at San Diego Center for Children. Through a trauma informed lens, Residential Support Specialists are responsible for providing physical care, social and moral guidance, teaching skills, and role modeling for youth in residential care. Residential Support Specialists work as part of the Residential multi-disciplinary team and are expected to collaborate with their unit team, clinical team, Residential departments, SDCC internal departments and programs, and external team members for youth in care. Residential Support Specialists shall assist in developing and implementing the treatment plan and for each youth. Care can include physical holds of youth when necessary to prevent injury to the child or others. Residential Support Specialists serve as a significant member of the treatment team. They are encouraged to make responsible suggestions for the improvement of the agency. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. San Diego Center for Children may redeploy staff as needed to ensure operational needs are meet for the safety of our organization, youth and staff. For the purpose of responding to the COVID-19 pandemic, SDCC may be required to modify work schedules, job duties/functions or assignments as needed with minimal to no notice. These assignments may include the direct care or the supervision, with appropriate protections, of a COVID-19 positive youth. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) Accountable for the safety and whereabouts of youth in care by providing active supervision at all times. Help youth increase pro-social behavior by teaching and encouraging self-control and emotional regulation through active problem solving, role modeling and practicing of pro-social interactions. Completes and passes required training and certification programs, including Intervention Toolbox, principles of Trauma Informed Care, CPR/first aid, Safe Positive Approaches (S.P.A.), New Hire Orientation and Residential Counselor Training within allotted time frames. Maintains certifications and trainings up to date as required by company policy. Understanding and following youth's personal rights guidelines at all times. Interact with youth in a trauma informed manner which supports the development of therapeutic relationships at all times. Always intervene with escalated and/or assaultive youth in a manner which ensures the dignity and self-respect of the youth, and consistent with agency policies, including SPA and Trauma Informed principles and procedures. Instruct, supervise, and participate with youth on an ongoing basis throughout the shift. Encourage youth to maintain the appearance and structure of the common environment and personal space according to each youth's developmental ability. Role model and maintain the structure of the common environment and personal space when needed. Engages in professional conduct (role model behavior and appropriate boundaries) and abides by all San Diego Center for Children policies and procedures and employee handbook guidelines at all times. Facilitation of and/or active participation in recreation groups, therapy groups, milieu groups, parent education groups and/or multifamily groups as assigned. Ongoing communication with internal treatment team members regarding youth's progress and goals. Monthly written treatment team reports may be assigned. Actively participate in all assigned staff meetings and trainings. Maintain program structure, rules, routines, programming, boundaries, and youth and family rights at all times. Acting as a youth advocate when appropriate or as assigned to an individual youth. Become aware of each youth's treatment plan and assist the youth in making progress toward those goals. If a youth has additional individual plans, assist in implementation as directed. Prepare, serve, and supervise meals and snacks when designated in accordance with any dietary restrictions given by nursing or dietary, and complete all required documentation. Ensure San Diego Center for Children policies and procedures are always utilized in dispensing and monitoring effects of prescribed medication, including administration of PRN medication when deemed necessary and clinically appropriate, under the supervision of the Nurse Manager, nursing staff, or designee. Always follow San Diego Center for Children's vehicle safety policy and procedures when driving. Responsible at all times for clear and concise documentation of progress in treatment through the timely completion of assigned documentation (e.g. daily communication logs, progress notes, treatment team reports, specialized behavioral plans, serious incident reports, attendance sheets, logs, etc.). Follow all protocols and policy in relation to spending funds if assigned. Accept assignments to work as a Counselor in various programs (e.g. school programs) as assigned. San Diego Center for Children may redeploy staff as needed to ensure operational needs are meet for the safety of our organization, youth and staff. For the purpose of responding to the COVID-19 pandemic, SDCC may be required to modify work schedules, job duties/functions or assignments as needed with minimal to no notice. These assignments may include the direct care or the supervision, with appropriate protections, of a COVID-19 positive youth. Maintain a safe work environment for youth and staff Perform special projects, assignments and other related duties as required. Immediately reports any unsafe acts, conditions or accidents in their department and or organization to immediate supervisor. LANGUAGE SKILLS Ability to read, analyze, and interpret treatment plans, individualized behavioral modification plans, school records, and legal documents. Ability to respond to common inquiries or complaints from caregivers, regulatory agencies, or members of the community. Ability to effectively present information to management and public groups. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of instructions and deal with several abstracts and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk and hear. The employee frequently is required to run, walk, sit and drive a vehicle. The employee must be able to move and/or lift a child when clinically necessary, and must be able to follow a child that AWOLs in a walking or running pace. Applying SPA restraint techniques can involve lifting the child, holding the child down in a standing, sitting or ground level manner, as well separating clients who are acting in an unsafe manner to ensure the safety for the clients and staff. Due to the emotional instability of the clients the employee may be subjected to kicking, hitting, punching, biting, hair pulling, etc. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. DIVERSITY STATEMENT The San Diego Center for Children is committed to: Actively recruiting, retaining, and supporting diverse staff at all levels of the organization Ensuring that diverse perspectives are included in the development and implementation of policies, practices and services and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect Encourage and provide access to professional development in order to deliver equitable and culturally informed services to the population we serve. Qualifications MINIMUM QUALIFICATIONS At least 21 years of age High school diploma or higher education Any criminal history addressed before hiring process Able to pass a drug screen (this excludes THC), TB test and a physical - we are a "hands-on" facility, and all staff are trained to provide physical holds if our youth become unsafe toward themselves or others Experience working with youth which is listed on your resume Able to attend new-hire and ongoing trainings which are held on various days Monday-Friday (most are 11a-6p) Understand you may be asked to work with Covid positive youth (with appropriate protections) This position requires physical stamina and agility. All residential staff are trained in Safe and Positive Approaches - a 2 day course on how to safely initiate a physical hold with a youth presenting as a danger to themselves or others. Techniques will include: bending to/from the ground, prolonged standing, running, evading, and transitioning youth from a standing to seated position. It is recommended that candidates can support up to 50 pounds. PREFERRED REQUIREMENTS Bachelor's Degree (BA or BS) from a four year college or university 4 years related residential treatment care or special education experience Experience working with severe emotionally disturbed clients in a group home setting

Except in the case of an undue hardship, La Familia provides reasonable accommodations to persons with disabilities when the accommodations are necessary to enable the persons to perform the essential functions of the job. The Agency also provides reasonable accommodations when necessary based on religious needs. Individuals requiring workplace accommodations must discuss their needs with La Familia Human Resources. Individuals seeking accommodations for disabilities are typically required to provide medical documentation supporting the existence of a disability, the need for the accommodation, and what workplace modifications will enable the employee to perform the essential functions of the job. POSITION OVERVIEW: The Peer Support Specialist will provide housing care and programming to the Peer Respite residents. This could include accompanying clients to appointments and ensuring they receive the necessary services. The Peer Support Specialist will also provide one-on-one coaching and life skills groups to the residents, and link them to housing and health-related resources in the community. Sally's Place Peer Respite Home is a 24-hour facility; staff work on several shifts. We are currently seeking candidates for the following shifts: Thursday and Friday, 7:00 a.m. - 3:00 p.m. & Saturday and Sunday, 7:00 p.m. - 7:00 a.m. This role will uphold and champion the agency's mission, vision, and values and contribute to a collaborative and inclusive work culture. This position is covered under the SEIU 1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows: January 2026: 3% base pay increase January 2027: 3% base pay increase Future increases will be subject to the terms of the collective bargaining agreement. Essential Job Functions and Responsibilities: Provide outreach, engagement, linkage, and follow-up services to residents Serve as role model and coach to inspire, engage, and advocate for residents and their family member/caregivers' rights Accompany residents to appointments and other services with the goal of coaching and promoting sustained independence Collaborate with the Peer Advocate and Peer Director in weekly case management and peer review meetings, as well as monthly training sessions Participate in the creation and implementation of the daily program and schedule for residents Facilitate appropriate supportive groups Assist with housing chores and food preparation Provide complete and thorough documentation, e.g. progress notes, and report client progress to supervisors Timely respond to work-related calls and emails Utilize motivational interviewing and other interventions to assist residents Must maintain confidentiality concerning residents Access and maintain electronic records and files Maintain compliance with all quality improvement measures and County requirements Work with team around assessments and individual case management plans for each resident Other Attend trainings and participate in events relevant to key responsibilities Track and regularly report on key metrics for responsible function areas Leads and collaborate on special projects related to agency objectives as appropriate Qualifications QUALIFICATIONS & EXPERIENCE: High school diploma or GED required Clear TB test from within the last 60 days required Lived experience working with mental illness, homelessness, and/or substance use recovery Experience working with adults of diverse cultural backgrounds Spanish Bilingual Preferred Experience in non-profit and community-based organizations preferred. Demonstrates and models excellent “customer service” orientation and ability to work with diverse populations. Exercises extreme discretion with the ability to hold, balance, and transmit public and confidential information needed by various parties. Proficient in MS Office and Google Workspace products. Valid CA Driver's license required. Auto insurance: If your vehicle is used for business-related purposes, it is recommended that you inform your auto insurance carrier. OTHER RESPONSIBILITIES: Demonstrates cultural awareness and provides respectful, client-centered care. Maintains knowledge of community resources for client referrals Attend work regularly, adhering to policies on absences and tardiness. Understands and applies legal requirements, including confidentiality and risk management. Timekeeping & Attendance Responsibilities Accurately record work hours each day by clocking in/out at scheduled start, break, lunch, and end times. Take all required meal and rest breaks in compliance with state, federal, and agency policies. Review and submit timesheets by established deadlines to ensure timely payroll processing. Notify supervisor promptly of any scheduling conflicts, absences, tardiness, or timekeeping issues. Maintain consistent and reliable attendance to support team and program operations. Follow organizational policies and procedures related to overtime, schedule changes, and paid/unpaid leave. Correct and/or report any timekeeping discrepancies immediately to the supervisor for resolution. TEAM COMMITMENT: Viewed by others as an effective team member who is flexible, cooperative, and willing to assist others, and acts as a resource to team members and clients, where appropriate. Handles difficult or conflict situations constructively and seeks appropriate assistance. Accepts accountability and constructive feedback. Attends all mandatory meetings and staff meetings as required, and actively participates in other departmental professional development, including providing training and consultation. Develops and maintains cooperative and courteous relationships with fellow employees, supervisors, managers in other departments, senior management, executive staff, and community stakeholders. Handles requests, suggestions, and complaints from other departments and individuals in a tactful and effective manner to maintain goodwill within the agency. WORKING CONDITIONS and JOB SETTING: Ability to occasionally or frequently stand, walk, sit, and reach with hands and arms above the shoulders While performing the duties of this job, the employee is routinely required to sit, walk, talk, and hear, use hands to keyboard, fingers, handle, and feel, stoop, kneel, crouch, twist, crawl, reach, and stretch. The employee is occasionally required to move around the office Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus May require travel, dependent on agency needs Can work under deadlines Performing general physical activities such as picking up, moving, and using objects, tools, or controls The noise level in the work environment is usually low to moderate. Physical Requirements Ability to safely operate a motor vehicle Ability to push, pull, and lift up to 50 pounds frequently. Ability to stand and move from one location to another daily. Ability to sit for prolonged periods of time Ability to visually focus on near and far items, and to be able to switch between them. Ability to reliably report to work on time and perform the position's required tasks as scheduled Ability to grasp and carry items Ability to hear and effectively communicate with co-workers, clients, and the public Ability to identify potential issues within the workplace, determine an appropriate means of avoiding and/or resolving the issues, work with others to address the issues, and carry out organized strategies for resolving and preventing similar issues in the future Ability to process information and data for use within the organization BENEFITS: Excellent Health benefits package for you and your family, including: Medical, dental, and vision benefits with 95% employee and 80% dependent employer premium contributions, and employer-paid life insurance. Vacation, 15 paid holidays, 12 paid sick days upon accrual Employee Assistance Plan to support you and your family's well-being and finances Pet Plan Benefit: PetPlus Product and Prescription Discounts, Pet Assure Veterinary Discounts, AskVet 24/7 Pet Telehealth, and ThePetTag Lost Pet Recovery Service 403(b) retirement plan Work-life wellbeing & excellent work hours La Familia understands the importance of work-life balance! Our therapists enjoy flexible scheduling options, including hybrid work arrangements, to ensure high-quality client care while maintaining their well-being. License and Certification renewals reimbursed. Supportive/Collaborative work environment Opportunities for Growth and Professional Development We believe in growing together. As a team member, you'll have access to structured mentorship and ongoing training. Whether you're pursuing licensure or looking to specialize in clinical psychology, we support your growth every step of the way. This position is covered under the SEIU 1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows: January 2026: 3% base pay increase January 2027: 3% base pay increase Future increases will be subject to the terms of the collective bargaining agreement.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $19.85 - $20.89 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE In training to be an AOD counselor, the AOD Support Staff I MC - Registered provides services to beneficiaries participating in treatment while monitoring the program premises for safety and security. The participates in group counseling sessions and crisis management, and is in good standing pursuing the education and supervised hours required to achieve certification. Meets annual renewal requirements and submits annual renewal of Registration until Certification is earned. DUTIES AND RESPONSIBILITIES AOD COUNSELING Under guidance and supervision of a Certified AOD Counselor, the AOD Support Staff I learns alcohol and drug counseling functions including screening, assessment, and intake; collects specimen from clients for drug and alcohol screening in accord with organization Policy and Procedures. Collaborates with case manager and therapist to assist treatment and other plans; assists in required intervention; participates in group and educational sessions; assists in completing discharge and transition plans and completes required Electronic Health Records (EHR). Transports program participants in the company vehicle to offsite appointments, as needed. PROGRAM Security PROGRAM ENTRANCE MONITORING: The front door to the facility is the only permitted entrance and exit for participants, employees, partners, vendors, visitors or any other persons. Monitor entrance to permit only authorized persons entry (as per program guidance), in order to guard against theft and maintain security of premises. Record participant entry and exit as required by program rules. BAG & PERSON SCREENING: Monitors search all participants' belongings being brought into the Program each time a participant enters, including their pockets, while monitoring for any signs of substance use or bringing contraband into the program. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened. Monitor premises to prevent and detect signs of intrusion and ensure security of the program by walking the floor and monitoring surroundings when outside accompanying beneficiaries and making reports as needed. PROGRAM SAFETY: While monitoring premises and assisting clients, observe Program premises to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment. Know location of fire exits, be prepared to assist participants in case of any emergency. Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required. Call Police or Fire Department in cases of emergency, such as fire, medical or psychiatric issues, or presence of unauthorized clients/persons. ASSET PROTECTION: As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the Program's assets. Report all suspicious events to direct supervisor. Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons. ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected - Put clients'/participants' needs first. CLIENT/PARTICIPANT SUPPORT: Answer telephones and take messages for clients and staff, monitor doors and greet visitors. Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational Monitor and records client self-administration of medication in accordance with organization Policies and Procedures As required by the Program, assist Program staff during provision of services to clients/participants, including meal preparation/serving, set-up for classes, meetings, recreation, and other Program events. Inputs required data to computer systems and logs (EHR and other databases as required) Other duties that may arise to support the Program mission and goals. ESSENTIAL DUTIES: Training in AOD Counseling: Screening, assessment, and intake Group and educational sessions Provides one on one mentoring, support, assistance, and advocacy PROGRAM SECURITY. Monitor Program entrance Screen bags and persons entering Program Patrol premises as scheduled PROGRAM SAFETY Monitor Clients; conduct room checks; report violations of rules While patrolling continuously observe for safe operations/conditions, report safety concerns ASSET PROTECTION Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons CLIENT/PARTICIPANT SUPPORT Other duties as required and is subject to change at any time. ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Registered and in good standing in an Alcohol and Drug Counseling Certification program by an approved accrediting organization (CCAPP, CADTP or CADEE) Completed modules 1 and 2 of ASAM within 2 weeks of hire PREFERRED QUALIFICATIONS: AA or higher degree in related field. Completed modules 1 and 2 of ASAM Experience with ELECTRONIC HEALTH RECORD (EHR) Bi-lingual, Spanish and English preferred Understanding of harm reduction (non-abstinence) approach with participant substance use Willing to work with substance abuse clients, mental health, LGBTQ and HIV/AIDS Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.