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Warehouse shipping clerk vs customer service, warehouse

The differences between warehouse shipping clerks and customer services, warehouse can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a warehouse shipping clerk and a customer service, warehouse. Additionally, a warehouse shipping clerk has an average salary of $32,986, which is higher than the $30,800 average annual salary of a customer service, warehouse.

The top three skills for a warehouse shipping clerk include pallet jack, pallets and shipping receiving. The most important skills for a customer service, warehouse are quality customer service, strong customer service, and customer orders.

Warehouse shipping clerk vs customer service, warehouse overview

Warehouse Shipping ClerkCustomer Service, Warehouse
Yearly salary$32,986$30,800
Hourly rate$15.86$14.81
Growth rate-3%-4%
Number of jobs254,736265,059
Job satisfaction--
Most common degreeHigh School Diploma, 50%High School Diploma, 43%
Average age4340
Years of experience1212

Warehouse shipping clerk vs customer service, warehouse salary

Warehouse shipping clerks and customer services, warehouse have different pay scales, as shown below.

Warehouse Shipping ClerkCustomer Service, Warehouse
Average salary$32,986$30,800
Salary rangeBetween $27,000 And $40,000Between $25,000 And $37,000
Highest paying CityFridley, MNKent, WA
Highest paying stateMinnesotaNew York
Best paying companyGredeSteel Dynamics
Best paying industryAutomotiveManufacturing

Differences between warehouse shipping clerk and customer service, warehouse education

There are a few differences between a warehouse shipping clerk and a customer service, warehouse in terms of educational background:

Warehouse Shipping ClerkCustomer Service, Warehouse
Most common degreeHigh School Diploma, 50%High School Diploma, 43%
Most common majorBusinessBusiness
Most common college--

Warehouse shipping clerk vs customer service, warehouse demographics

Here are the differences between warehouse shipping clerks' and customer services, warehouse' demographics:

Warehouse Shipping ClerkCustomer Service, Warehouse
Average age4340
Gender ratioMale, 75.7% Female, 24.3%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 10.8% Unknown, 4.1% Hispanic or Latino, 22.0% Asian, 7.0% White, 55.3% American Indian and Alaska Native, 0.7%Black or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 22.7% Asian, 6.7% White, 54.3% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between warehouse shipping clerk and customer service, warehouse duties and responsibilities

Warehouse shipping clerk example responsibilities.

  • Schedule DHL, YRC, NEMF and other various methods of shipping freight via customers preference.
  • Prepare shipments to be ship daily to customers either by LTL, truckload services, or parcels.
  • Prepare various chemical containers fill with finish product for shipping with necessary labels, placards, or stencils.
  • Perform shipping transactions for local, national, and worldwide shipping of goods using establish LTL and other major shipping companies.
  • Provide shipping across the nation using USPS online base program which requires accurate data entry skills and strict eye for detail.
  • Process all online orders to be fill, package and ship using either FedEx, or USPS programs on the computer.
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Customer service, warehouse example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Scan boxes with RF scanner to ensure items are correct.
  • Retrieve items with RF scanner to fill orders, update database, recover damage items and print shipping labels.
  • Maintain the cleanliness, organization, and safety of the warehouse at all times while adhering to company safety guidelines.
  • Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
  • Schedule inbound and outbound LTL and FTL shipments.
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Warehouse shipping clerk vs customer service, warehouse skills

Common warehouse shipping clerk skills
  • Pallet Jack, 13%
  • Pallets, 11%
  • Shipping Receiving, 10%
  • Data Entry, 7%
  • OSHA, 5%
  • Computer System, 5%
Common customer service, warehouse skills
  • Quality Customer Service, 14%
  • Strong Customer Service, 10%
  • Customer Orders, 8%
  • Cleanliness, 8%
  • Safety Procedures, 6%
  • Customer Complaints, 4%

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