Support Specialist jobs at Washington County Mental Health Services

Job Title: Application Support Specialist Position Type: Permanent / Full-Time Hours of Work: 37.5 hours per week Function: IT Applications Reporting to: Product Owner Lead Lifeways Group, one of the UK's largest providers of specialist support services for people with diverse and often complex needs, is on an exciting journey to become the Care Provider of Choice. We are transforming our technology and ways of working to empower colleagues to deliver the best possible care. As an Application Support Specialist, you will be a Subject Matter Expert for key systems including Nourish & Radar. You'll support, develop, and optimise these platforms to ensure they meet business needs across Operations, Business Development, and IT. This role is ideal for someone with a mix of technical expertise, business analysis skills, and problem-solving ability, who is passionate about using technology to improve processes, data management, and customer experience. Key Responsibilities * Act as SME for Nourish & Radar platforms. * Support application configuration, optimisation, and troubleshooting. * Provide root cause analysis and guidance to the Service Desk on new features, bug fixes, and process updates. * Support with Quality BI reports * Build strong relationships with 3rd party support teams to resolve issues quickly. * Lead improvements in workflow, reporting, integrations, and system architecture. * Support transformation projects, advising on system capabilities and delivering technical solutions. * Create documentation, training guides, and testing processes (UAT, smoke testing). Essential Experience, Skills & Qualifications * Strong communication and documentation skills. * Experience in systems management, configuration, security, and reporting. * Knowledge of DSCR (support plan templates, risk management design, digital care recording and form design). * Understanding of electronic compliance systems, governance workflow design, auditing tools and reporting. * Strong troubleshooting, customer support, and innovative process improvement skills. * Awareness of IT processes (change control, project management, SDLC). Desirable * API integration design and workflow automation. * PowerBI reporting expertise. * Experience of solution design and implementation. * Knowledge of regulatory and legislative requirements for Health & Social Care. * Background in healthcare or large-scale IT transformation projects. Why Join Us? At Lifeways, you'll be part of a technology team that is central to our digital transformation. We offer: * Remote working with collaborative culture. * Opportunities to learn and grow as an SME. * Exposure to enterprise-level IT projects. * A chance to directly impact care quality through innovative systems.

Job DescriptionSalary: $22.04 - $39.96 / Hour. DOE, Credentials, Degree. "Serving our community with acceptance, compassion and respect" ABOUT CASCADE: Cascade Community Healthcare (CCH) has been providing treatment services to Lewis County and surrounding areas for more than 50 years. Our mission is to provide our clients with compassionate and encouraging counseling leading to a renewed sense of hope and the ability to make positive changes and live more satisfying lives. Cascade currently has six treatment locations in Lewis County. We are looking for a Behavior Support Specialist to join our Expanded Community Services (ECS) team. You will provide support and crisis Interventions for clients in Home and Community Services supported living environments who have been identified as in need of Expanded community Services. SHIFTS AVAILABLE: Day Shift: Monday - Friday, 8:00am - 4:00pm PAY SCALE: Clinician I, Bachelor's Degree: $22.04 - $26.87 Clinician I, Certified, Bachelor's Degree: $26.14 - $31.86 Clinician II, Master's Degree: $30.24 - $36.86 Clinician III, Master's Degree: $32.29 - $39.36 EDUCATION AND CREDENTIAL REQUIREMENTS: Bachelors degree in counseling or the social sciences and a minimum of three years of supervised experience in mental health. Must be working towards eligibility of Certified Agency Affiliated Counselor Credential (CAAC) in order to be a Mental Health Professional. Must be able to obtain Registered Agency Affiliated Counselor (RAAC) Credential until CAAC is obtained), or; Bachelors degree in counseling or the social sciences and have an active Certified Agency Affiliated Counselor (CAAC), credential, or; Bachelors degree in counseling or the social sciences and is enrolled in Masters degree program in counseling or the social sciences and is eligible to obtain a Registered Agency Affiliated Counselor (RAAC) Credential while working towards eligibility for License Agency Affiliated Counselor (LAAC) or Associate License upon completion of Masters degree, or; Masters degree in counseling or the social sciences and has one of the following credentials: Licensed Agency Affiliated Counselor (LAAC), associate licensure, or is licensed. OTHER QUALIFICATIONS AND REQUIREMENTS: Must pass WA State Patrol background check, national background check may be required if have not lived in WA State consecutively the last three years. Must demonstrate the ability to work as part of a team. Must demonstrate good time management and organizational skills. Must be able to represent the agency in a positive and professional manner. Must be able to communicate clearly, both verbally and in writing. Must comply with agency policies and procedures. Must have a valid driver's license. Must be able to operate a motor vehicle and have a satisfactory driving record. Must be able to gain access to all types of buildings and residences regardless of the structures handicapped accessibility or lack thereof. Must maintain current phone number and mailing address with the human resources department. ESSENTIAL FUNCTIONS: Provide behavioral support to clients and staff at adult family homes to assist in maintaining community placement. These sessions will primarily be face to face. Develop and maintain behavioral support and crisis plans for ECS clients. Track psychiatric medications and provide documentation of such to the identified prescriber. Collaborate and request necessary records from clients primary behavioral health prescriber so telepsychiatry has necessary information for medication reviews. Facilitate appointments for ongoing medication review. Participate in ongoing supervision. Maintain documentation in accordance with agency and program policy. Meet service deliveries as described in ECS contract and assigned by program supervisor. Must be legally able to operate a motor vehicle and maintain satisfactory driving record. Must be able to gain access to all types of buildings and residences regardless of the structures handicapped accessibility of lack thereof. WHAT YOU'LL LOVE ABOUT US: Cascade is an eligible employer for the Public Service Loan Forgiveness (PSLF) Program. Cascade is also an approved site for Washington Health Corps State Health Program, Behavioral Health Program, and the Federal Health Program Meaningful work. The services we provide have a big impact and it makes what we do count. Self-Care, time away from work. Start off with 13 hours of paid time off (PTO) earned monthly, and 11 paid holidays plus 16 hours of personal holiday. Pro-rated based on FTE. PTO and Personal Holiday are available after 90-days of employment. Company Paid Employee Benefits: Medical, Dental, Vision, AllyHealth, EAP, Life insurance and AD&D, Long Term Disability, and Supplemental Benefits (Critical Illness, Hospital Indemnity, and Accident Insurance), subject to plan terms. Medical benefits will be effective the first of the month following date of hire. Must be at least a 0.75 FTE (30 hours/week) to be eligible for medical benefits. Must be at least a 0.5 FTE (20 hours per week) to be eligible for all other benefits. Voluntary Benefits: Supplemental Term Life Insurance, Supplemental Legal Care, Fraud & Identity Protection, HSA, FSA, Dependent Care FSA, Limited Purpose FSA, and Pet insurance, subject to plan terms. Preparing for your Future. 401(k), after 6-months of employment Cascade contributes 5% of your gross earnings monthly. No match required. Working towards licensure? We have Team Managers that will provide those hours at no charge to you. Cascade reimburses the cost of Department of Health licensure renewals and other certification renewals that are required for you to do your job (DEA, CPR/BLS, etc.). If you're interested in this position, please submit your resume. No phone calls please.

Job Details Community Health Care - Training Center - Tacoma, WA Full Time High School Diploma or GED $24.47 - $29.24 Hourly Monday - Friday - 8:00am to 5:00pmDescription Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community. We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more! We are looking for IT Helpdesk/PC Support Technician to join our team. The PC Support Technician provides helpdesk and technical support related to the use and operation of network software, desktop PC's, printers, copiers and phones and related software and their connectivity to other computers in the Agency. This position involves extensive interaction with end users. They will help with installation, configuration and repair of desktop PC hardware, software installation and application support and helpdesk ticket/phone support resolution. In addition, oversee and perform as necessary, basic network maintenance such as backup, user setup, user account maintenance, Installation, configuration and repair of printers, faxes and copiers plus providing general support for end users such as orientation, problem assessment, and troubleshooting. Plus, other duties as assigned. Qualifications One-year Technical School, Community College or equivalent combination of education and experience plus a valid, current driver's license and automobile We encourage anyone with a relevant combination of education and experience to apply.

The Information Systems Support Specialist is responsible for troubleshooting hardware and software issues, managing ticketing systems, and ensuring timely resolution of end-user concerns across multiple departments. The Information Systems Support Specialist plays a key role in maintaining smooth technology operations and delivering responsive customer service. Strong diagnostic skills, attention to detail, and the ability to prioritize requests in a fast-paced environment are essential to success in this role. Essential Job Functions/Responsibilities: • Contributes to the maintenance of all computer hardware and software systems used by NCHC. • Keeps apprised of new technology that would benefit the organization. • Installs hardware and software. • Troubleshoots and resolves IS related problems. • Performs necessary preventive maintenance to all systems. • As a member of the IT Team, provides 24/7 support to the servers to ensure continuous uptime and application availability. • Configures new computers on the network as needed. • Acts as primary Help Desk agent. • Provides formal and informal training to staff, including security training, troubleshooting tips, and software applications. • Understands networks and the major operating systems. • Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Position Qualifications: • Associate's Degree in Computer Science or equivalent background experience. • At least two years of experience in computer systems development, design, and management, preferably with PC-based systems. • At least one year of experience with LAN/WAN technologies. • Must be self-directed, organized, and able to communicate effectively with staff and outside vendors. • Must have extensive experience in computer skills including, but not limited to, email functions, spreadsheets, document processing, and Electronic Medical Records. • Must maintain a high level of confidentiality. • Must have a basic understanding of LAN/WAN technologies. • Requires prolonged sitting, some bending, stooping, and stretching. • Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. • Requires normal range of hearing and eyesight to record, prepare, and communicate appropriately. • May require occasional lifting up to 25 pounds. • Each employee is responsible for conducting themselves in an ethical manner and reporting possible violations to the appropriate channels. This position is located in Saint Johnsbury, Vermont with some travel to additional Northern Counties locations across the Northeast Kingdom. Why Join Us? At Northern Counties Health Care, we are deeply rooted in community and committed to delivering compassionate, patient-centered care. We offer a supportive environment, opportunities for continued growth, and a competitive benefits package including Health, Dental, Vision, LTD, Life, 403b, and generous Earned Time.

Lifeways is looking for an Applications Specialist - ERP Finance to support and enhance the systems behind our Finance, HR, and Payroll functions. If you're experienced with ERP platforms, enjoy improving business processes, and want to play a key role in digital transformation, we'd love to hear from you. About the Role You will support, develop, and optimise our key business applications, including our Unit4 Business World ERP, Hireserve ATS, and Cornerstone LMS. This role involves a mix of system administration, technical support, solution design, and business analysis. What You'll Be Doing * Enhance and maintain ERP Finance, HR, and Payroll modules. * Analyse processes and design improvements that meet business needs. * Provide day-to-day support, troubleshooting, and user guidance. * Manage system configurations, reporting, and data integrity. * Support additional applications and help onboard new tools. * Work closely with Finance, HR, Payroll, IT, and external vendors. What We're Looking For Essential: * Experience working with an ERP system in a specialist/analyst role. * Strong understanding of Finance processes (HR/Payroll knowledge beneficial). * ERP configuration and reporting experience. * Strong problem-solving and communication skills. Desirable: * Experience designing technical/business solutions. * Process mapping and business analysis experience. * Azure Fundamentals or Azure Data Fundamentals. Technical Skills ERP proficiency (Unit4 preferred), SQL, APIs, reporting/analytics, workflow design, system troubleshooting, and data analysis. Why Join Us? You'll be part of a supportive team, helping shape the future of Lifeways' digital systems and contributing to essential improvements across Finance, HR, and Payroll.

Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance. This position requires adaptability in a dynamic environment, strong critical thinking abilities, and the capacity to manage multiple systems and communication platforms. Agents will support customers via phone, and email while collaborating cross-functionally with internal teams to ensure successful resolution of customer needs and contribute to continuous improvement initiatives. Responsibilities Customer Support: * Troubleshoot and resolve hardware, software, and connectivity issues, account access, firmware updates, and machine operation concerns. * Manage order-related inquiries such as status updates, shipping issues, returns, service provider visits, cancellations, and warranty or replacement requests. * Accurately document interactions, resolutions, and escalations in the ticketing systems. * Follow established diagnostic protocols, policies, and workflows to ensure consistency and efficiency. * Identify recurring issues and communicate trends or potential product concerns to leads or Tier 2 or leadership. * Meet or exceed departmental KPIs, including response times, resolution rates, quality assurance, and customer satisfaction goals Cross-Functional Collaboration & Internal Support: * Participate in cross-training and skill-building across functional areas to increase departmental flexibility and service coverage. * Collaborate with product development, quality, and logistics teams to ensure continuous feedback on product or process improvements. * Use knowledgebase for all troubleshooting, promotions, known issues, and software updates. Customer Experience & Continuous Improvement: * Demonstrate professionalism and empathy in all customer interactions to build long-term satisfaction and brand loyalty. * Proactively identify opportunities to improve the customer experience and operational workflows. * Support department initiatives related to process refinement, and quality enhancement. * Uphold company values by fostering teamwork, accountability, and integrity across all channels of communication. Requirements Education: * High school diploma or equivalent required. * Advanced degree or certificate preferred Experience: * Minimum 1-2 years of experience in customer service, call center, or technical support environment preferred. * Experience troubleshooting hardware, software, or connected devices strongly preferred. * Experience supporting order management, logistics, or e-commerce processes preferred. * Previous work within the fitness or consumer technology industry is beneficial. Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: * Health & Dental Insurance * Company paid Life Insurance * 401(k) * Time Off benefits * Product discounts * Wellness programs EOE/M/W/Vet/Disability #ZR

Job DescriptionDescription: Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance. This position requires adaptability in a dynamic environment, strong critical thinking abilities, and the capacity to manage multiple systems and communication platforms. Agents will support customers via phone, and email while collaborating cross-functionally with internal teams to ensure successful resolution of customer needs and contribute to continuous improvement initiatives. Responsibilities Customer Support: • Troubleshoot and resolve hardware, software, and connectivity issues, account access, firmware updates, and machine operation concerns. • Manage order-related inquiries such as status updates, shipping issues, returns, service provider visits, cancellations, and warranty or replacement requests. • Accurately document interactions, resolutions, and escalations in the ticketing systems. • Follow established diagnostic protocols, policies, and workflows to ensure consistency and efficiency. • Identify recurring issues and communicate trends or potential product concerns to leads or Tier 2 or leadership. • Meet or exceed departmental KPIs, including response times, resolution rates, quality assurance, and customer satisfaction goals Cross-Functional Collaboration & Internal Support: • Participate in cross-training and skill-building across functional areas to increase departmental flexibility and service coverage. • Collaborate with product development, quality, and logistics teams to ensure continuous feedback on product or process improvements. • Use knowledgebase for all troubleshooting, promotions, known issues, and software updates. Customer Experience & Continuous Improvement: • Demonstrate professionalism and empathy in all customer interactions to build long-term satisfaction and brand loyalty. • Proactively identify opportunities to improve the customer experience and operational workflows. • Support department initiatives related to process refinement, and quality enhancement. • Uphold company values by fostering teamwork, accountability, and integrity across all channels of communication. Requirements: Education: • High school diploma or equivalent required. • Advanced degree or certificate preferred Experience: • Minimum 1-2 years of experience in customer service, call center, or technical support environment preferred. • Experience troubleshooting hardware, software, or connected devices strongly preferred. • Experience supporting order management, logistics, or e-commerce processes preferred. • Previous work within the fitness or consumer technology industry is beneficial. Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: • Health & Dental Insurance • Company paid Life Insurance • 401(k) • Time Off benefits • Product discounts • Wellness programs EOE/M/W/Vet/Disability #ZR

"Serving our community with acceptance, compassion and respect" ABOUT CASCADE: Cascade Community Healthcare (CCH) has been providing treatment services to Lewis County and surrounding areas for more than 50 years. Our mission is to provide our clients with compassionate and encouraging counseling leading to a renewed sense of hope and the ability to make positive changes and live more satisfying lives. Cascade currently has six treatment locations in Lewis County. We are looking for a Behavior Support Specialist to join our Expanded Community Services (ECS) team. You will provide support and crisis Interventions for clients in Home and Community Services supported living environments who have been identified as in need of Expanded community Services. SHIFTS AVAILABLE: Day Shift: Monday - Friday, 8:00am - 4:00pm PAY SCALE: Clinician I, Bachelor's Degree: $22.04 - $26.87 Clinician I, Certified, Bachelor's Degree: $26.14 - $31.86 Clinician II, Master's Degree: $30.24 - $36.86 Clinician III, Master's Degree: $32.29 - $39.36 EDUCATION AND CREDENTIAL REQUIREMENTS: Bachelor's degree in counseling or the social sciences and a minimum of three years of supervised experience in mental health. Must be working towards eligibility of Certified Agency Affiliated Counselor Credential (CAAC) in order to be a Mental Health Professional. Must be able to obtain Registered Agency Affiliated Counselor (RAAC) Credential until CAAC is obtained), or; Bachelor's degree in counseling or the social sciences and have an active Certified Agency Affiliated Counselor (CAAC), credential, or; Bachelor's degree in counseling or the social sciences and is enrolled in Master's degree program in counseling or the social sciences and is eligible to obtain a Registered Agency Affiliated Counselor (RAAC) Credential while working towards eligibility for License Agency Affiliated Counselor (LAAC) or Associate License upon completion of Master's degree, or; Master's degree in counseling or the social sciences and has one of the following credentials: Licensed Agency Affiliated Counselor (LAAC), associate licensure, or is licensed. OTHER QUALIFICATIONS AND REQUIREMENTS: Must pass WA State Patrol background check, national background check may be required if have not lived in WA State consecutively the last three years. Must demonstrate the ability to work as part of a team. Must demonstrate good time management and organizational skills. Must be able to represent the agency in a positive and professional manner. Must be able to communicate clearly, both verbally and in writing. Must comply with agency policies and procedures. Must have a valid driver's license. Must be able to operate a motor vehicle and have a satisfactory driving record. Must be able to gain access to all types of buildings and residences regardless of the structures' handicapped accessibility or lack thereof. Must maintain current phone number and mailing address with the human resources department. ESSENTIAL FUNCTIONS: Provide behavioral support to clients and staff at adult family homes to assist in maintaining community placement. These sessions will primarily be face to face. Develop and maintain behavioral support and crisis plans for ECS clients. Track psychiatric medications and provide documentation of such to the identified prescriber. Collaborate and request necessary records from client's primary behavioral health prescriber so telepsychiatry has necessary information for medication reviews. Facilitate appointments for ongoing medication review. Participate in ongoing supervision. Maintain documentation in accordance with agency and program policy. Meet service deliveries as described in ECS contract and assigned by program supervisor. Must be legally able to operate a motor vehicle and maintain satisfactory driving record. Must be able to gain access to all types of buildings and residences regardless of the structures handicapped accessibility of lack thereof. WHAT YOU'LL LOVE ABOUT US: Cascade is an eligible employer for the Public Service Loan Forgiveness (PSLF) Program. Cascade is also an approved site for Washington Health Corps - State Health Program, Behavioral Health Program, and the Federal Health Program Meaningful work. The services we provide have a big impact and it makes what we do count. Self-Care, time away from work. Start off with 13 hours of paid time off (PTO) earned monthly, and 11 paid holidays plus 16 hours of personal holiday. Pro-rated based on FTE. PTO and Personal Holiday are available after 90-days of employment. Company Paid Employee Benefits: Medical, Dental, Vision, AllyHealth, EAP, Life insurance and AD&D, Long Term Disability, and Supplemental Benefits (Critical Illness, Hospital Indemnity, and Accident Insurance), subject to plan terms. Medical benefits will be effective the first of the month following date of hire. Must be at least a 0.75 FTE (30 hours/week) to be eligible for medical benefits. Must be at least a 0.5 FTE (20 hours per week) to be eligible for all other benefits. Voluntary Benefits: Supplemental Term Life Insurance, Supplemental Legal Care, Fraud & Identity Protection, HSA, FSA, Dependent Care FSA, Limited Purpose FSA, and Pet insurance, subject to plan terms. Preparing for your Future. 401(k), after 6-months of employment Cascade contributes 5% of your gross earnings monthly. No match required. Working towards licensure? We have Team Managers that will provide those hours at no charge to you. Cascade reimburses the cost of Department of Health licensure renewals and other certification renewals that are required for you to do your job (DEA, CPR/BLS, etc.). If you're interested in this position, please submit your resume. No phone calls please.

Support and assist in the coordination of Pharmacy Services activities including preparation of sterile compounds both hazardous and non-hazardous using aseptic technique, compounding pharmacy maintenance and scheduled cleanings, inventory management of drugs and infusion supplies, ordering, stocking and receiving of medications and supplies, processes specialty orders, and maintains and stocks automated dispensing machine (ADM) where applicable. Job responsibility consists primarily of preparation of hazardous agents such as chemotherapy, anti-neoplastic, biological and hormone agents including investigational research drugs. Proficient in USP regulatory 797 and 800 standards in the maintenance of the IV room. Must be diligent in record keeping of drug compounding and waste records and adherence to storage and disposal of all medical infusion pharmaceuticals and supplies. Aligns drug and supply inventory to ensure clinic-specific needs are met through reviewing clinic schedule and patient treatments. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Centralia Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + H.S. Diploma or GED + upon hire: Washington Pharmacy Technician License + Minimum of 3 years (>6240 clock hours) of pharmacy practice in an integrated health system or sterile compounding experience and PTCB certification, OR + 4 years (>8320 hours) experience if technician does not have PTCB certification. Preferred Qualifications: + Coursework/Training: Pharmacy technician program (may be required in some states for pharmacy technicians) + Coursework/Training: Sterile compounding (and hazardous drug) coursework + Specialty certification (e.g. ACPE approved sterile compounding certification) where applicable by role and state + PTCB certificate in Hazardous Drug Management + Oncology experience, hospital work experience base. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 382053 Company: Providence Jobs Job Category: Pharmacy Job Function: Clinical Care Job Schedule: Part time Job Shift: Day Career Track: Clinical Support Department: 3033 PHARMACY PCH PRCS LACEY Address: WA Lacey 4525 Third Ave SE Work Location: PRCS Lacey-Lacey Workplace Type: On-site Pay Range: $26.79 - $40.99 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

As a Peer Support Specialist within our organization, you will play a vital role in providing support, guidance, and advocacy to individuals receiving behavioral health services. Drawing from your own lived experience with mental health or substance use challenges, you will empower and inspire others on their path to recovery. Your compassion, empathy, and ability to establish rapport will foster a supportive environment conducive to healing and growth. RESPONSIBILITIES: Provide peer support and mentorship to individuals receiving behavioral health services, promoting self-determination and recovery-oriented goals. Utilize your own lived experience to empathize, validate, and connect with individuals navigating mental health or substance use challenges. Foster a supportive and non-judgmental environment where individuals feel safe to share their experiences and explore their recovery journey. Assist individuals in developing coping skills, problem-solving techniques, and strategies for managing symptoms and achieving personal goals. Advocate for the rights and preferences of individuals receiving services, ensuring their voices are heard and respected within the treatment process. Collaborate with clinical staff and other members of the treatment team to coordinate care and support the overall well-being of individuals served. Facilitate peer-led support groups, workshops, and educational sessions to enhance community engagement and promote recovery-oriented practices. Maintain appropriate documentation of peer support activities and interactions, including assessments, treatment plans, and progressive notes adhering to confidentiality and privacy regulations. Ensure compliance with all state, federal, and local regulations governing peer support services. Adhere to all applicable company policies, practices, and procedures to maintain compliance with organizational standards. Stay up-to-date with any required training, certifications, or continuing education requirements relevant to the role, compliance requirements, and regulatory standards. Adhere to mandatory reporting standards, and company compliance requirements including but not limited to actively participating in investigations, audits, and monitoring activities as required. Performing additional tasks, duties, and assignments as specified by your supervisor. COMPETENCIES: To excel in this role, you should possess the following competencies: Empathy and Compassion: Ability to empathize with others' experiences, demonstrate compassion, and offer support without judgment. Active Listening: Skill in actively listening to individuals' concerns, validating their experiences, and offering constructive feedback and encouragement. Peer Support Skills: Proficiency in providing peer support services, including mentoring, advocacy, and facilitating mutual aid. Boundaries and Ethics: Understanding of professional boundaries, ethical guidelines, and confidentiality principles in peer support practice. Communication Skills: Effective verbal and written communication skills, including the ability to articulate ideas clearly and engage individuals in meaningful dialogue. Cultural Competence: Sensitivity to cultural, ethnic, and diversity issues, with a commitment to providing culturally responsive and inclusive support. Collaboration: Ability to work collaboratively with multidisciplinary teams at contracted facilities and community partners to optimize patient outcomes. Use of Technology: Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word, and Excel. Proficient in the use of EHR software systems, preferably AthenaOne. TRAVEL: Travel to the assigned nursing facility is required for this position. REQUIREMENTS: An individual must be able to perform the essential functions satisfactorily with or without reasonable accommodations. Must have personal experience with mental health and/or substance use challenges and be willing to disclose this experience as part of the job application process. Adherence to applicable policies and procedures at contracted facilities, including infection control protocols and safety guidelines. Tuberculosis (TB) screening with documented results, completed within the last (12) months. Up-to-date COVID-19 vaccination, if required by contracted nursing facility. Must have reliable transportation to travel to and from assigned nursing facilities. EDUCATION & EXPERIENCE: High school diploma or equivalent required. Completion of a peer support specialist training program. Minimum of 1 year of experience providing peer support services in a behavioral health or related setting preferred. CERTIFICATES AND LICENSES: Certification as a Peer Support Specialist is required. ADDITIONAL DETAILS: This position requires BHS-branded scrubs to be worn at all times when working in or visiting a nursing facility. WORKING ENVIRONMENT: This job operates primarily within the nursing facility setting at contracted facilities, with occasional administrative duties performed in an office or home office environment. As such, the noise level may vary from quiet to high and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, families, and healthcare professionals on a frequent basis. Individuals in this role must be able to remain stationary for long periods of time while providing care, completing required documentation, and attending to residents' needs. This position relies heavily on the ability to navigate electronic health records systems and utilize technology for patient care and documentation. WORKING CONDITIONS: Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with the role. Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts, and patients. Use of hands/fingers as the position requires constant operation of a computer, laptop or tablet and other office productivity machinery, such as a calculator, or copy machine. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force infrequently to lift, carry, push, pull or otherwise move objects, including the human body. Perform stooping or bending of the body downward and forward by bending the spine at the waist, often while interacting with residents, or exiting and entering a vehicle. Talking and expressing or exchanging ideas by means of the spoken word. Those activities must convey detailed or important spoken instructions to residents, clients or other employees accurately, loudly, clearly, and compassionately. Hearing and perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication or via the phone, and to discern various auditory cues in a healthcare environment. Ability to detect, determine, perceive, and identify information shown on a computer screen or within specific online software required for the completion of job tasks for the position. Recognize, judge, inspect, and assess details and information either online, on a screen or physically printed based on the method required to access such information necessary to follow through with the required functions of the position. Adhere to infection control and safety protocols specific to a healthcare setting, including the use of personal protective equipment, proper hand hygiene, and maintaining a clean and sanitary environment for residents and staff. ACKNOWLEDGEMENT: Please note this job description is not intended to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits Competitive Earnings. Avoid “no-shows” when working in Skilled Nursing Facilities. Hands-on and Virtual Training and Supervision. Work-Life Balance / Flexible Work Schedule. A comprehensive benefits package (Medical, Dental, Vision, Life Insurance, and more). 401k with company match. $22 -$25/hr DOE

Wage Range: $21.09 - $33.75 per hour Hybrid remote in Washington State only Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity. Job Summary: Responsible for accurate payment and adjustment posting on accounts billed by the EvergreenHealth Professional Billing department. Primary Duties: 1. Accurately enter, balance, post payments and contractual allowances in a timely manner. 2. Performs other duties as assigned. License, Certification, Education or Experience: REQUIRED for the position: ● High School graduate or equivalent. ● Demonstrated problem solving ability. ● Ten-key by touch DESIRED for the position: ● College degree/Vocational training in billing or business ●1 year previous experience in professional billing ● Knowledge and experience in working with health care insurers' and their reimbursement systems , especially Medicare, Medicaid, Workers Compensation, Motor Vehicle and contract payers. ● A good understanding of CPT, Modifiers, HCPC, ICD-9 codes and medical terminologies. Benefit Information: Choices that care for you and your family At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being. * Medical, vision and dental insurance * On-demand virtual health care * Health Savings Account * Flexible Spending Account * Life and disability insurance * Retirement plans (457(b) and 401(a) with employer contribution) * Tuition assistance for undergraduate and graduate degrees * Federal Public Service Loan Forgiveness program * Paid Time Off/Vacation * Extended Illness Bank/Sick Leave * Paid holidays * Voluntary hospital indemnity insurance * Voluntary identity theft protection * Voluntary legal insurance * Pay in lieu of benefits premium program * Free parking * Commuter benefits View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below. EvergreenHealth Benefits Guide <

Are you passionate about making a difference in the lives of individuals seeking recovery and renewal? Our team is looking for compassionate, dedicated Recovery Support Specialists to walk alongside clients as they rebuild, rediscover, and take the next steps toward a healthier life. With limited openings across all Triumph locations-including opportunities at our stunning new Inspirations building-now is the perfect time to join a mission that transforms lives and uplifts communities every day. Why You'll Love Working Here ⭐ Inspiring, Modern Spaces That Promote Wellness⭐ A Team That Celebrates Collaboration & Heart⭐ Meaningful Work That Changes Futures⭐ Growth Opportunities to Strengthen Your Career Shift differential of $2.50 per hour if you work between the hours of 7p-7a "Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive.” Mission To support all who desire to make changes in their health and quality of life, regardless of where they are or when they need it. We do this through evidenced-based services, innovative programs, and a legacy of family-orientated treatment options. Values Heart - Triumph's heart is evident in all we do. What we do matters, who we serve matters, you matter. Excellence - We strive for the highest standards, always seeking to improve the quality of our services and relationships. Inclusivity - Our clients and staff represent our community. Triumph recognizes the need to be equitable in building our teams and making our services accessible. There are no closed doors at Triumph. Integrity - Triumph is built on a foundation of best practices for serving our patients, our staff, and our communities. We are accountable to this legacy through our daily work. Position Summary: The Recovery Support Specialist is responsible for facilitating a safe and secure therapeutic milieu, where the patient's emotional and physical needs are respected and addressed. The primary role of this position is to ensure patients receive care of the highest quality within the policies and procedures of the agency. CORE COMPETENCIES Collaborates with Others Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers. Recognizes and honors the contributions and hard work of others. Offers valuable and actionable feedback to peers in a constructive and professional manner. Acting with Empathy and Compassion Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls. Maintains open and effective communication channels with team members. Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer. RESPONSIBLITIES Ensure exceptional customer service to patients by providing assistance with daily living skills, managing appointments and transportation, overseeing medication, and offering comprehensive parenting support. Record patient behaviors to aid treatment planning. Perform daily inspections of client rooms and the building as needed throughout the day. Additionally, conduct routine checks of bedrooms and grounds. Serve as an active attendee and participant in staff meetings, "stand-up" sessions, and pass-downs during shift changes. Provide essential office services, including answering phone calls and taking messages, typing documents, and scanning files. Ensures that the workspaces are clean, organized, and fully stocked. Experience efficient and well-maintained office operations with our professional assistance. Effectively document treatment activities in a patient's record, it is essential to have a proficient understanding of the Electronic Health Record (EHR). Supervise and carefully monitor the sample collection process for urinalysis drug testing, ensuring all necessary documentation is completed accurately. Discover crucial details about the program's patient guidelines and their purpose. Learn where and how to obtain the necessary items for a successful and enjoyable treatment journey. Explore additional supportive information to ensure a positive experience. Other duties as assigned. QUALIFICATIONS AND REQUIREMENTS Education: High School Diploma or GED required. Associate of Art of Science degree preferred or equivalent combination of education and work experience. Experience: In person customer service or healthcare Licenses/Certificates/Registration: Valid drivers license and vehicle insurance required. 5 years of licensed driving experience required. Benefits: We offer a comprehensive benefits package (full time employees) including: Medical, dental, vision, life, and supplemental insurance Health savings, flex spending, and dependent care accounts 401K with employer matching Generous PTO and holiday pay For additional information on benefits: ******************************************************************************* WORKING CONDITIONS Comprehension Ability to understand, remember, and apply oral and written instructions or other information. Reasoning and Decision Making Ability to plan, organize, and carry out assignments from management staff with minimal direction. Ability to analyze situations and make decisions that moderately impact the immediate work unit. Organization Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines. Communication Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally. Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions. This position requires standing, walking, and bending for long periods. This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects. ******************************************************************************** Triumph Treatment Services complies with federal and state laws and applicable discrimination regulations based on any protected class as defined by law. Triumph Treatment Services specifically does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, non-job related sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability. This holds for all employment opportunities at Triumph Treatment Services.

ABOUT US An unwavering pursuit of Excellence in Patient Care - Every Diagnosis, Every Day. This is what we stand for. CellNetix Pathology & Laboratories is headquartered in the Seattle area in our state-of-the-art Central Processing Laboratory. As one of the largest AP labs in the United States, with over 300 staff members and 60+ distinguished Pathologists, we offer some of the most technologically advanced resources and service menus in the region. In addition, our cutting-edge Molecular Laboratory with next-generation sequencing offers groundbreaking personalized medicine testing. Our lab continues to grow in technology and scientific advancement while offering our employees a wide array of training and career progression pathways in Administration, Laboratory and Hospital Support, Histology, Cytology, Infectious Diseases, Molecular, Grossing and more. If our mission of patient care resonates with you, Come Grow With Us in Pursuit of Excellence. The Support Services Specialist completes a wide variety of customer services tasks serving both our clients and our company's internal departments by phone, e-mail, fax and face-to-face communications. They help organize weekly tumor boards by preparing slides and accession consult cases as needed. They also pull reports, help solve problems, and support the pathologists. It is important that the Support Services Specialist abides by HIPAA regulations, practices and Personal Protective Equipment (PPE) procedures where appropriate as this position may be exposed to a number of environmental hazards. This position may be selected by supervisor as Lead with Lead responsibilities. Position Schedule: M-F 7:30am - 4:00pm Essential Duties: Phone calls through soft phone system including pathology report updates, scheduling & dispatching for pathology technician procedures, report revisions, test add-on requests, supply orders, doctor to doctor requests Process medical records requests for pathology reports and other documentation Intake and processing of fax and email communication Data entry using LIS system Tissue release requests to patients, funeral homes, legal entities or other 3rd parties Notification of critical results to clinician offices Create and print custom requisition forms for non-interfaced clients Clerical duties including internal mail distribution CRM data management including account and contact information as well as logging of each call Duplicate patient profile management Other duties as assigned Qualifications/Experience: * High school diploma * Medical terminology, preferred Physical Requirements: * Walking * Sitting/Computer & telephone use * In-Office Attendance required * Able to lift up to 20 lbs. Benefits: CellNetix offers a comprehensive benefits plan. * Medical, Vision, Prescription company paid options. * Employee only HSA $29.86/per month or Employee only PPO $52.47/per month. Dependent plans also available. * Dental company paid options. * Employee only $0.00/per month. Dependent plans also available. * 401K company match up to 4% * Paid Time Off (PTO) * 0-3 Years of Service: Accrue up to 15 days per year * 4-7 Years of Service: Accrue up to 20 days per year * 8-12 Years of Service: Accrue up to 25 days per year * 13+ Years of Service: Accrue up to 30 days per year * Holiday Pay * 6 paid holidays per year * 4 floating holidays per year * Company paid Life and Disability insurance. * Fully subsidized ORCA public transportation card and free parking at most sites. * Company paid Norton LifeLock Identity Protection. IMPORTANT NOTICE: As a healthcare organization we are committed to providing a healthy and safe environment. We require a criminal history background check and drug test for all final candidates. CellNetix is an equal opportunity employer. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, religion, color, national origin, age, sex, genetic information, the presence of a sensory, physical, or mental disability, or on any other basis protected by federal, state, or local law. CellNetix is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know. CellNetix follows the Centers for Disease Control and Prevention (CDC) vaccination recommendations for healthcare workers in addition to applicable Washington State laws. At present, there is no mandatory Covid-19 vaccination requirement for Washington State healthcare workers but employees may be subject to specific hospital system requirements for Covid-19 vaccination along with other vaccinations such as Hepatitis B or seasonal flu vaccines. Employees may be asked to submit proof of vaccination or declination/exemption prior to or during employment. *Any federal, state or local laws or public health mandates with more stringent vaccination requirements will supersede CellNetix policies and/or procedures.

Department: Crisis Intervention Services Reports to: Crisis Intervention Services Supervisor Pay Range: $20 to $23 per hour (DOE/DOQ) Hours per Week: 40 hours Schedule: Varies - must be available for scheduled shifts in a 24/7 program Benefits: * Medical, Dental & Vision Insurance * Vacation, Sick Leave, Float Days & Paid Holidays * 403(b) Retirement Plan * Life Insurance * Long Term Disability * Wellness Program * Employee Assistant Program * LifeFlight Membership * Education Allowance JOB PURPOSE: Provides outreach, crisis support, and case management service for individuals who are high utilizers of the crisis system, living with serious mental illness, and are experiencing homelessness or at risk of losing their housing. Assists in connecting PATH contacts with mental health, chemical dependency, and housing services. Assures that services are congruent with age, strengths, supports and cultural framework of the individual being served. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Conduct outreach to everyone from the referral list to determine which services and resources are identified as needed. * Establish contact and build rapport with target population to ultimately engage in on-going services consistent with client's needs. * Plans, implements, and coordinates services required to meet the health and human service needs of identified priority clients, including housing, food, clothing, access to primary health care, psychiatric services, and other services as identified. * Provides ongoing assessment of a client's cognitive, emotional, physical, social, and vocational strengths and needs. * Assists in the development of natural support systems for clients. * Advocates for clients with community agencies. * Teaches skills such as problem solving, goal setting, money management, symptom management, communication, social skills, and how to access community resources. * Completes monthly outcome reports in accordance with contract requirements. * Maintains familiarity with and handles client information in accordance with Federal Regulations (42 CFR, Part 2), the Revised Code of Washington (RCW 71.05.390 and RCW 71.24), and other applicable laws pertaining to confidentiality of client and staff information. * Maintains physical security of confidential materials and assigned Agency property. * Provide outreach and engagement by name list generated from local area MCO's, SBH-ASO's and Crisis Stabilization centers. SECONDARY DUTIES AND RESPONSIBILITIES: * Performs relevant clinical and administrative tasks according to agency policies. * Demonstrates proficiency in utilization of the Center's electronic medical record system. * Participates in team meetings and program development. * Provides information and education to community members. * Maintains high standards of professional conduct in interaction with clients, staff, and other community members. * Obtains and implements special population consultations as required. * Maintains professional competence through a program of professional development and in-service training. * Demonstrates flexibility in adapting to changing work demands. * Performs other duties as assigned or requested. PERFORMANCE EXPECTATIONS: * Maintains accurate, timely chart information in compliance with RSN, State, funding source, and agency quality assurance guidelines. * Meet agency expectations for documentation of services. * Meets all contract obligations including number of contacts and referrals. * Coordinate and prioritize work assignments so that tasks are completed on time and in a quality manner. REQUIRED EDUCATION, LICENSE(S), CERTIFICATION, AND EXPERIENCE: Education: Minimum High School Diploma/GED Licensure: Washington State Driver's License and eligible to be credentialed as a Washington State Agency Affiliated Counselor (with agency assistance) Experience: Must be a person who has direct, personal experience receiving services for a mental health condition or is in recovery from substance use disorder Other: Must possess and maintain a valid driver's license and a satisfactory and insurable driving record to be able to drive company vehicles. Additional requirements: * Must be able to pass a pre-employment drug test and background check * Must be able to provide vaccination records for MMR, Hep B, Tdap and recent flu shot PREFERRED ADDITIONAL CREDENTIALS / EXPERIENCE: Experience: Experience working with homeless adults with serious, persistent mental illness and/or substance use disorders. KNOWLEDGE, SKILLS, AND ABILITIES: Essential: * Ability to multitask and effectively manage a caseload of individuals with diverse needs. * Knowledge of the classification of mental disorders contained in the current DSM. * Ability to utilize Mini-Mental Status Examination and other measures to assess cognition and symptoms. * Ability to educate clients about signs, symptoms, and recovery from mental illness and/or substance use disorders. * Understanding of current knowledge on recovery. * Knowledge of social service delivery systems, particularly as related to homeless adults. * Knowledge of community resources, both within and outside of catchment area. * Ability to coordinate care with multiple service providers. * Basic knowledge of psychotropic medications and side effects. * Ability to work independently. * Ability to communicate effectively both orally and in writing. * Capability to use sound judgment in problem solving and clinical intervention. * Practice respectful communication with clients to enhance rapport and positive outcomes. * Ability to plan and prioritize work and meet the Center's performance, quality assurance, and productivity standards. NATURE AND SCOPE: Physical Demands: * Moderate physical effort occasionally lifting up to ten pounds. * Must be able to operate a motor vehicle. * Must be able to tolerate sitting in a vehicle, office or community setting for the required number of hours in a workday. Cognitive Skills: * Advanced verbal and written communication skills. * Must be able to enter data into a computerized electronic medical record. Working Environment: * May be exposed to infections and contagious diseases. * Occasionally exposed to patients exhibiting assaultive behaviors * Able to visit with clients in office and community settings. Working Demands: * Frequent pressure due to schedule demands * Contact with patients under a wide variety of circumstances. * Subject to varying and unpredictable situations * Handles emergency or crisis situations. Principal Challenges: * Working collaboratively with interdisciplinary staff * Working collaboratively with clients, family members, and other community members. * Ensuring compliance with agency and funding standard for documentation and delivery of services. * Working collaboratively with clients to staff the hours needed and monitor vacation and sick time. * Works with a wide variety of clients with serious, persistent mental illness and/or substance use disorders. * Peninsula Behavioral Health does not discriminate because of a person's presence of any sensory, mental, or physical disability, race, creed, color, national origin, sex, sexual orientation, gender identity including transgender status, marital status, pregnancy, childbirth, and pregnancy-related conditions, age (40), honorably discharged veteran or military status, or use of a trained dog guide or service animal by a person with a disability, state employee or health care whistleblower status.

The Medical Support Specialist (MSS) is responsible to provide daily support of medical/clinical appointments, medication ordering, medication passes, and provide updates to the LPN and RN. Scheduling of appointments, participate in Kelberman activities and complete required documentation while providing leadership to AMAPs and supporting the overall success of the residential program. ESSENTIAL RESPONSIBILITIES Role responsibilities include but are not limited to the following: Scheduling and participation in medication administration passes, tube feeding, diabetic injections and ordering of medication. Scheduling and participation in medical/clinical appointments within IRA. Oversee the safety and well- being of the program participants. Oversee and upkeep the maintenance of medical/administrative equipment and supplies. Participate in activities as part of the treatment team that may include meetings, appointments, trainings, and committees. Maintain documentation as required. Review doctor's orders as assigned. Provide oversight (under direction of RN) of Medication Administration Record. Train and perform special skills like Tube Feeding, Choking Prevention and Diabetic Care/Injections as licensing allows. Train staff on CPR (American Red Cross) use of AED's, First Aid, and Epi-pens as appropriate. Teach infection control and Food Consistencies as appropriate. Teaches and promotes safe patient handling techniques. Review and act on incident reports and provide necessary re-training for staff. Provide “on-call” medication administration and tube feed coverage as needed. Provide quality oversight of medical duties, documentation, treatments, and follow up. Perform quality checks amongst all IRAs once per week (unless otherwise advised). Follow (and adjust with supervisor) CSS Checklist on daily, weekly, monthly, and annual checklist/responsibilities. Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Agency's culture, values and mission. Ensure compliance with all pertinent government and agency regulations and operating standards. Maintain and regularly compile data and documentation to be reviewed by supervisor as required. Adhere to mandatory reporting requirements and HIPAA laws. Promote a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Agency's culture, values and mission. Ensure compliance with all pertinent government and agency regulations and operating standards. Maintain and regularly compile data and documentation to be reviewed by supervisor as required. Contribute to a positive work environment through collaborative team work and positive communication in alignment with the Kelberman's culture, values and mission. Demonstrate excellent work attendance by being punctual and reliable for all scheduled shifts and meetings. Ensure compliance with all pertinent government and agency regulations and operating standards. Adhere to mandatory reporting requirements and HIPAA laws. Other duties as assigned. WORK ENVIRONMENT & PHYSICAL DEMANDS Job related tasks may involve possible exposure to blood, body fluids, tissue or spills or splashes from these substances. May have exposure to unpredictable individuals and situations when working at Kelberman sites. OSHA exposure category l. The employee frequently is required to stand, walk and sit. Must be able remain in a stationary position for extended periods of time. Must be able to bend, twist, reach. Must have the ability to lift up to 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency. The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. This job description may be changed at any time and does not constitute a contract or agreement. Requirements REQUIRED SKILLS AND ABILITIES Maintain professional boundaries and confidentiality. Exercise tact, discretion and judgment in working with a variety of people Displays flexibility and openness in daily work and encourages others to stay open to change and improvement. Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations. Must possess the ability to make independent decisions when circumstances are warranted Demonstrated proficiency in the areas of quality assurance, fiscal management and regulatory compliance of programs and services for persons with significant development and/or healthcare needs. Outstanding written and verbal communication skills. Demonstrated proficiency in organizational management, systems development, continuous quality improvement and strategic planning. Must possess the ability to make independent decisions when circumstances are warranted. Must be able to maintain focus in a very busy work environment. Must have a strong attention to detail. Must be able to manage time independently, adhering to all deadlines including unexpected demands for information and/or additional assignments. Must be able to work with diverse personalities, needs, wants and abilities of individuals Must be able to effectively lead groups / curriculum to individuals with varying abilities, diagnosis and interests. Must be able to lead group and one-on-one trainings and discussions. Must have good negotiation and counseling skills. Must have professionalism in all decision making. Use of good judgment based on regulatory and quality standards is required. Maintain professional boundaries and confidentiality. EDUCATIONAL REQUIREMENTS/QUALIFICATIONS/EXPERIENCE A.A.S. Degree or High School plus Specialized Trade Certificate. Valid NYS Licensure as a Licensed Practical Nurse and current NYS Registration Certificate preferred. Basic Computer Skills (Windows, Outlook, Adobe Acrobat, Word, Excel). This position has regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities), Travel and transport is required. Must have a valid NYS Driver's License and require reliable transportation. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Salary Description $19.00 - $21.00 hourly

Medical Support Specialist - Sports Medicine When you join the Sports Medicine team at Evergreen Family Health, you will make an impact on the lives of many while collaborating with professionals who are driven to deliver the best in patient care. Being part of our Sports Med department means you will partner with both the Clinical and Administrative teams to take the patient and employee experience to the next level. You will be part of a practice that is highly invested in its patients, its people, and in the specialized care our Sports Medicine providers deliver. In addition, here is what is in it for you when you join us: Competitive pay range of $19-$22/hr, based on experience Cross training between clinical and administrative team (if desired) On-site parking Paid time off that promotes work-life balance (accrual based) Dental and vision benefits Generous health insurance coverage with employer contribution Retirement plan options Discounts given to staff seen at Evergreen Family Health Paid Holidays Paid Parental Leave Discounted gym membership, short-term/long-term disability, and more Position Overview The Sports Medicine Administrative Support Specialist plays a vital role in the clinic and is often the first point of contact for patients. This position acts as a patient advocate and supports the mission of the practice by implementing scheduling and other clerical systems that promote efficiency, accuracy, and patient satisfaction. Essential Job Functions: Maintains and protects confidentiality of patient information. Answers the telephone in a professional, courteous, hospitable, and helpful manner, identifying the name of the practice and person answering the call. Checks patients in and out of the clinic in a professional, courteous, hospitable, and helpful manner. Directs incoming calls to the appropriate department. Schedules patient appointments in accordance with guidelines established by the Practice Manager and Medical Director. Communicates with the clinical area about patient wait times, priority for being seen, and provider availability changes. Reschedules patient appointments as needed at the request of the patient or due to changes in the provider schedule. Maintains a neat, pleasant, comfortable, and professional atmosphere for patients and staff. Processes incoming and outgoing faxes. Manages consultation referrals from internal and external sources. Processes incoming patient portal messages. Carries out special projects, including but not limited to billing and management, as directed. Qualifications/Basic Job Requirements: Ability to maintain strict confidentiality of patient information in accordance with Evergreen Family Health policies. Ability to interact in a professional, effective, and courteous manner with patients, coworkers, and providers. Clear oral and written communication skills. Ability to effectively operate EMR software programs. Proficiency in Microsoft Office software programs. Willingness to attend practice-related meetings, training courses, and other opportunities for improvement in procedures and practices.

Job Details Saint Albans, VT Full Time $23.00 - $24.00 HourlyDescription Are you passionate about making a tangible difference in the lives of individuals facing mental health challenges? Northwestern Counseling & Support Services, Inc. is seeking a Stabilization Support Specialist to be part of our dynamic Stabilization Support Team. Our team provides intensive, individualized services ranging from case management to 1:1 skill coaching and family/parenting support to clients experiencing clinically acute needs. Our mission is to help clients stabilize so they can safely remain in their homes and communities, or transition successfully after a higher level of care. As a Stabilization Support Specialist, you'll play a vital role in supporting clients and families through challenging times. You'll provide flexible, strengths-based, and client-centered services that empower individuals to build resilience, develop coping skills, and thrive within their communities. Key Responsibilities: Deliver intensive, individualized support to clients experiencing mental health challenges. Provide family and parenting support to strengthen home resilience. Facilitate 1:1 skills coaching to promote emotional regulation, daily living success, and community integration. Coordinate care and provide case management with internal teams and community partners. Support clients in stabilizing within their community or transitioning successfully from higher levels of care. Maintain accurate, timely, and thorough documentation. Actively participate in team meetings, collaborative problem-solving, and ongoing professional development. We are looking for candidates who: Maintain a positive, professional, and constructive demeanor in all interactions. Demonstrate a strong commitment to person-centered, strengths-based practices. Build and sustain meaningful relationships with clients, families, and community partners. Exhibit flexibility, reliability, and excellent communication skills. Have experience supporting individuals with mental health needs (preferred but not required). Flexibility in hours is needed as there may be some evening or weekend commitments. At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont! EOE Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws. Qualifications Bachelor's degree in Human Services, Social Work, Psychology, or a closely related field.

Days Off: Saturday, Sunday Shift: Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: This position requires a strong interest in providing administrative support for a non-profit agency that specializes in services for those experiencing homelessness, mental health crisis, or currently engage in substance use. The successful candidate will be willing to build skills which specialize in engaging and, at times, deescalating clients in order to provide smooth communication between the client and their care team. MAJOR DUTIES AND RESPONSIBILITIES: Front Desk & Lobby - Client Interactions: Greet agency clients and visitors who enter the office and inform appropriate staff of their arrival. Assist in maintaining a comfortable milieu while tolerant of unusual and bizarre client behavior. Observe client behaviors inside lobbies and entryways, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors. Provide assistance to homeless individuals and others who are experiencing crises caused by mental illness and/or due to drug/alcohol consumption. Provide information about and referral to other services available in the community to homeless people and others in need. Ensure cleanliness of lobby area, interview/conference rooms and work area. Phones/Mail/Office Supplies: Answer incoming calls promptly with proper etiquette; route calls to appropriate persons; transfers call to voice mail or take messages as needed. Provide basic information on agency and services as appropriate over the phone. Process mail for clients and staff: Accept mail from USPS, UPS, FedEx, and other independent vendors, sort/distribute mail, and enter received client mail into tracking database. Order, maintain and dispense office supplies and forms needed by staff. Schedule routine maintenance of office machines. Paperwork: Assist program staff to update and maintain current resource lists and information manuals. Copy and collate forms and documents of various types for agency staff; monitor and maintain adequate supply of commonly used materials. Track company vehicles, maintain MS Outlook reservation calendar, enter any maintenance requests as needed. Enter client and service data on mental health program clients; coordinate with mental health program staff to ensure accuracy and completeness of information entered into system. Organize, file and/or store source documents for data entered into system, following established procedures for retention or disposal of documents. Generate reports from DESC's database and distribute them to appropriate staff. Non-position specific: Participate in staff meetings and in-service trainings, as appropriate. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Excellent typing and keyboard skills and clerical skills/experience. Computer skills, including data entry and word processing experience, or related experience with the indicated potential to learn these skills quickly. Ability to work independently with a minimum of direct supervision. Willingness to be flexible and work cooperatively with co-workers to accomplish all responsibilities of the team. Initiative and creativity in problem solving and system development. Careful attention to detail. Ability to communicate and work effectively with staff from various backgrounds and disciplines. Ability to relate effectively to clients displaying a wide range of unpleasant and/or bizarre behaviors. Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $30.50 - $33.69

Support Worker This hourly position provides support, basic needs, and information about resources to individuals who are in an intoxicated state but safe to stay within a voluntary shelter bed program for up to 24 hours. There is are clear safety protocols in place and staff manage the environment in accordance with those protocols. This position will involve awake overnight coverage. Responsibilities: Provide 1:1 monitoring and support to program participants of a Sobriety Support shelter bed program. Supporting participants with basic needs. Completing documentation during a 24-hour admission period, to include admission to program, during stay, and follow-up action upon discharge. Offering information on connections to recovery community, including Turning Point Recovery Center. Offering information and referral for clinical assessment and follow-up with Central Vermont Substance Abuse Services case manager, if needed. Participate in required training program, to include Basic Recovery Supports, universal precautions; program protocols; signs of need for emergency assistance, and other identified trainings as arranged by the Program Coordinator. Qualifications: This position is preferably filled by a person in recovery, familiar with peer support, who demonstrates good judgment, with encouraging, non-judgmental attitude. A flexible schedule is an asset. A willingness to use own vehicle will be required, as well as the necessity to own a valid driver's license, and have access to a safe, reliable, insured vehicle. Must live in proximity to work site (30 minute drive or less). For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington and Williamstown. WCMHS provides education, support, and treatment of individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.” Washington County Mental Health Services is an equal opportunity employer. Grounded in our understanding that diversity makes us stronger, we are committed to inclusion in our workplace and services. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, health care coverage status, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.