Dispatcher jobs at Waste Pro - 17 jobs

The purpose of the Disptacher position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing dump and crew data entry. Distribute information to driver teams as needed. ESSENTIAL JOB FUNCTIONS: 1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response. 2. Assign routes and service tickets to appropriate drivers throughout the day and for the next day; closes service tickets each day. 3. Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Waste Pro standards and agreements. 4. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Effectively communicate with both drivers and customers to ensure customer satisfaction. Communicate service changes to Sales staff. 5. Answer incoming calls from Customer Service and provide requested route information and/or follow up. Work directly with Customer Service Manager, Operations Manager and the Driver to ensure prompt follow through of all issues. Distribute county requests to route supervisors. 6. Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers. 7. Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues. Records and documents information from drivers and distributes to appropriate departments. 8. Maintains all data in appropriate systems including the following: Verify all dump tickets have been received and entered into Tower. Close tickets and note in Trackese. Enter new drivers, truck and route data information in Tower. Enter "Crew Out" into Tower and provide to Supervisors. 9. Print, review and make data entry corrections to productivity reports for route supervisors daily. 10. Distribute and maintain driver phones/radios -- including completion of software updates, and charging phones every evening. 11. Additional responsibilities may include uniform tracking, timecard review for Drivers, reconciliation of supervisor fuel tickets, and maintenance of PPE inventory. Ensures that supplies are on hand for necessary forms. Prepares Saturday work. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA. * Any additional job duties that may be assigned by the Supervisor. WORK ENVIRONMENT:Normal setting for this job is: office setting.

Mobile Security Dispatcher JOB SUMMARY: Provides centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming. ESSENTIAL FUNCTIONS • The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. • Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. • In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Associates are required to notify superiors upon becoming aware of unsafe working conditions. • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives. 1. Monitors the Inspection Service's national radio traffic, records events, provides information requested by radio users 2. Monitors intrusion detection systems using automated alarm monitoring software, initiates internal or police response based on defined criteria, accurately captures event information, confirms accuracy of data recorded in the alarm database, interacts with postal employees including postal inspectors, postal customers, and police departments 3. Monitors and processes after-hours phone traffic 4. Carries out specific tasks and duties of a similar nature and scope as required for the assigned site MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. Education/Experience: • Must have high school diploma or GED • Call center experience required Competencies (as demonstrated through experience, training, and/or testing): • Ability to carry out instructions furnished in written, oral, or diagrammatic form • Ability to be an effective team member • Ability to maintain professional composure when dealing with unusual circumstances • Courteous telephone manner • Ability to use personal computer and enter data • Ability to write routine correspondence, including logs and reports • Good organizational skills • Customer service and service delivery orientation • Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures Working Conditions and Physical/Mental Demands With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include: • Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey • Required ability to handle multiple tasks concurrently • Computer usage and regular data entry • Regular talking and hearing • Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. • Close vision, distance vision, and ability to adjust focus. • Work performed in an office environment “Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

Routing/Logistics/Dispatch needed! Must Have Flexible Schedule for 2am-9pm ET operation hours!! Work Mon-Fri, Rotate 3rd Saturday! Must Reside in Florida Market Area! The Swing Dispatcher Role is cross trained in all lines of business within the Dispatch Center. The Swing can step into scheduled and non-scheduled absences within the center, based on vacation and center attendance occurrences. The swing should be able to execute in each role at an expert level and carry through on all daily tasks as they fill that specific dispatch role. The priority is to make sure that any gaps for staffing are covered and the sites are not affected. During the times that a swing is not covering a shift they will be a first contact for ongoing training as well as a mentor in supporting new hires through on-board training. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Provides support to Area Dispatch Supervisor in the overall direction of the Centralized Dispatch Center/Function. Verifies that appropriate checks and balances are in place to ensure all work is covered and shifts are monitored for dispatchers. Ensures coverage is provided for dispatchers, as necessary to cover breaks, sick-time and vacation. Manages cross-training and new hire training process. Actively participates in improving operations and implementing best practices. Handles escalations while utilizing the documented processes as outlined. Partners with dispatchers and routers to resolve route coverage for down routes to optimize route efficiency. Working with the routers, ensures all work is assigned, both same day and next day, to drivers considering load type management, customer expectations, landfill requirements, and several other factors. Participates in leadership teams skill development through role playing Able to have conversations with routers and dispatchers about process and procedure Performs other duties as assigned. III. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: High School Diploma or G.E.D (accredited). Experience: Minimum of two (2) years of previous dispatching experience (in addition to education requirements). Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call-center environment preferred. B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Computer skills with ability to handle multiple programs and systems Industry knowledge Ability to communicate effectively and professionally via e-mail, telephone, and 2- way devices Training and development skills IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday. Normal setting for this job is: Home Office setting. The expected base pay range for this remote position is $ 22.00 - $27.00. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.

Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of any and all activity that takes place in the assigned area. Security Officers must maintain a professional image and demonstrate excellent customer service at all times. Basic Functions: Control of entrances and movement of pedestrian and vehicle traffic. Patrol of buildings and perimeters. Escort of material and personnel. Inspection of security and fire exposures. Special assignments. Responsibilities: Duties may vary depending on department size, organizational structure, geographic location and post assignments. Reasonable accommodations may be made to allow for certain ADA requirements. Overall general function of officers is to provide security detail as described below (Note: duties may vary depending on post orders): Be on time and report to post in full uniform. Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner. Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS. Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts. Monitor cameras or equipment in a continuous fashion as outlined in the post orders. Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations. Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment. Make recommendations to management on better safety and loss prevention processes as identified during daily routine. Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment. Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market. Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented.

Routing/Logistics/Dispatch needed! Must Have Flexible Schedule for 2am-9pm ET operation hours!! Work Mon-Fri, Rotate 3rd Saturday! Must Reside in Florida Market Area! The Swing Dispatcher Role is cross trained in all lines of business within the Dispatch Center. The Swing can step into scheduled and non-scheduled absences within the center, based on vacation and center attendance occurrences. The swing should be able to execute in each role at an expert level and carry through on all daily tasks as they fill that specific dispatch role. The priority is to make sure that any gaps for staffing are covered and the sites are not affected. During the times that a swing is not covering a shift they will be a first contact for ongoing training as well as a mentor in supporting new hires through on-board training. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Provides support to Area Dispatch Supervisor in the overall direction of the Centralized Dispatch Center/Function. Verifies that appropriate checks and balances are in place to ensure all work is covered and shifts are monitored for dispatchers. Ensures coverage is provided for dispatchers, as necessary to cover breaks, sick-time and vacation. Manages cross-training and new hire training process. Actively participates in improving operations and implementing best practices. Handles escalations while utilizing the documented processes as outlined. Partners with dispatchers and routers to resolve route coverage for down routes to optimize route efficiency. Working with the routers, ensures all work is assigned, both same day and next day, to drivers considering load type management, customer expectations, landfill requirements, and several other factors. Participates in leadership teams skill development through role playing Able to have conversations with routers and dispatchers about process and procedure Performs other duties as assigned. III. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: High School Diploma or G.E.D (accredited). Experience: Minimum of two (2) years of previous dispatching experience (in addition to education requirements). Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call-center environment preferred. B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Computer skills with ability to handle multiple programs and systems Industry knowledge Ability to communicate effectively and professionally via e-mail, telephone, and 2- way devices Training and development skills IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday. Normal setting for this job is: Home Office setting. The expected base pay range for this remote position is $ 22.00 - $27.00. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.

A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Additional responsibilities include the oversight of safety, customer experience, and productivity. PRINCIPAL RESPONSIBILITIES: Ensure compliance with all required safety policies and procedures. Analyze daily route information and implement changes to daily routing to ensure efficient, proactive, and immediate improvements to route standardization, efficiency and accuracy using the internal routing platform. Use routing system visibility and flexibility to analyze and respond to same day changes or next day planning for the service needs of our customers to ensure on-route efficiencies and improve route design by identifying patterns and improvement areas. Ensure all routes are closed on time by verifying the data for accuracy and making the close route process durable. Quickly and proactively evaluate and resolve problems that may arise while trucks and drivers are in transit. Proactively manage driver safety and security of Company assets and provide direction to drivers. Collect, interpret, and analyze various types of logistics data including inventory, asset reliability, and other route data to make decisions that increase overall routing accuracy. Be in constant communication with drivers to evaluate route progress and make sure they have all necessary information. Evaluate and escalate driver performance issues or concerns for resolution. Understand route sequencing to drive efficiency. Respond to missed pickups and service commitments by scheduling customers accordingly. Evaluate and educate drivers regarding missed pickups and develop strategies to avoid any future missed pickup failures. Create routes with maximized capacity and review loads per driver per day goals to maximize profitability. Monitor daily routing activities and resolve issues to ensure pickup and delivery is on time. Evaluate and assess need for swing routes and verify all swing opportunities have been identified. Analyze trends in swing percentage to identify improvement opportunities. Ability to expect the unexpected and monitor and adjust today and tomorrow's plans throughout the day. Understand daily disposal plans to help identify optimal disposal sites for each load to hold drivers accountable to adhering to the assigned disposal sites. Meet to discuss disposal plans and recommendations with the Operations Manager and make updates if any intercompany or 3rd party changes occur. Determine if service requests can be pulled forward to drive efficiency while also providing the best experience for our customers. Perform other job-related duties as assigned. CUSTOMER EXPERIENCE: Courteously interact with customers, as required. Route design is the first defense against customer service issues, and non-compliance from both hours of service and weight compliance standpoint. Routes must be set up in a way that allows drivers to be safe, successful, and efficient. Analyze and prioritize the promises that we make to customers to ensure that these customers are serviced, and our promises are kept. Call Center communication must be updated daily. Continual assessments and communications are required to reduce missed pickups and improve the communication channel between the division and the customers. Evaluate route issues that may cause delays and utilize the tools available to communicate to the impacted customers. Continually review routing media to process service exceptions/general messages/extra services information in order to meet the customer's needs. Ensure the highest level of customer satisfaction by adhering to and executing our universal service commitments. QUALIFICATIONS: Analytical and problem-solving skills. Strong written and verbal communication skills. Ability to work in a fast-paced environment with rapidly changing priorities. Skillful with Microsoft Office Suite or similar software. Ability to understand and execute time-sensitive tasks. Experience in a customer-facing position. Two years of prior experience working in a Dispatcher or similar leadership role preferred. Rewarding Compensation and Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO) • Benefits: ********************************************************* The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers' expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATION Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION Barron's 100 Most Sustainable Companies CDP Discloser Dow Jones Sustainability Indices Ethisphere's World's Most Ethical Companies Fortune World's Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global

Job DescriptionDescription: TITLE: Dispatcher DEPARTMENT: Operations REPORTS TO: Dispatch Supervisor FLSA STATUS: Non-Exempt We're seeking a highly organized and proactive Dispatcher to join our operations team. In this role, you'll serve as the central hub for coordinating daily routes, communicating with drivers, and ensuring timely and efficient waste collection services. Under the direction of the Dispatch Supervisor, the Dispatcher expedites the flow of communication to support our vision of being the obvious choice for our employees, customers, and community. Essential Functions: Key Responsibilities Schedule and dispatch drivers for residential, commercial, and industrial waste collection routes. Monitor route progress and adjust schedules as needed to meet service goals. Communicate effectively with drivers, customers, and management. Maintain accurate records of service requests, route changes, and incidents. Use dispatch software and GPS systems to track fleet activity. Respond promptly to service issues and emergencies. Address employee and customer concerns in a timely and effective manner. Monitor the Dashboard and notify the supervisor of any concerns. Review previous day's statistics to ensure accuracy and completeness. Perform end-of-day check-in process and verify route completion. Retrieve and charge tablets. Perform other duties as assigned. Requirements: Knowledge, Skills, and Abilities Ability to convey Tiger Sanitation as the obvious choice for our customers, employees, and community. Actively demonstrates Tiger Sanitation's core values: Professionalism, Respect, Accountability, and Communication. Ability to make decisions aligned with Tiger Sanitation's 4 Step Decision Making Process. Strong collaboration and communication skills. Ability to prioritize tasks to meet individual and team goals. Familiarity with routing software and GPS tracking systems. Ability to work in a fast-paced environment and manage multiple tasks. Education and Experience High school diploma or equivalent required. Two (2) years of experience in dispatching, logistics, or transportation preferred. Additional training or certifications a plus. Working Conditions This position is based in a climate-controlled building. Requires extended periods of standing and manual dexterity to operate computers and telephonic equipment. Shifts vary and can start as early as 3am. Tiger Sanitation is an Equal Opportunity Employer - disability/veteran

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Free food & snacks Opportunity for advancement Paid time off We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities Receive inbound emergency and non-emergency calls Collect and document information from callers Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct response units to appropriate location Monitor status of the response team Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Excellent typing and data entry skills Understanding of best practices and procedures for emergency response situations Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure Company Culture

Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of any and all activity that takes place in the assigned area. Security Officers must maintain a professional image and demonstrate excellent customer service at all times. Basic Functions: * Control of entrances and movement of pedestrian and vehicle traffic. * Patrol of buildings and perimeters. * Escort of material and personnel. * Inspection of security and fire exposures. * Special assignments. Responsibilities: Duties may vary depending on department size, organizational structure, geographic location and post assignments. Reasonable accommodations may be made to allow for certain ADA requirements. Overall general function of officers is to provide security detail as described below (Note: duties may vary depending on post orders): * Be on time and report to post in full uniform. * Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner. * Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS. * Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts. * Monitor cameras or equipment in a continuous fashion as outlined in the post orders. * Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations. * Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment. * Make recommendations to management on better safety and loss prevention processes as identified during daily routine. * Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment. * Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market. * Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented. * Valid North Carolina State issued Security D License. * Valid Driver's License. * Ability to walk or stand for extended amount of time. * Pass a drug screen test and background check.

** **Must live within South Atlantic Market Area - GA, SC, NC** **Flexible Schedule required within operation hours: 2am - 6:30pm Monday-Friday and some Saturdays** **Dispatch, Router, Logistics preferred!** **High Level Computer Competency and Communication skills strongly preferred!** **MS Office Excel, Word, Outlook and Teams experience a plus!** **I. Job Summary** Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for. **II. Essential Duties and Responsibilities** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. + Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction. + Works with sites and the service department to optimize routes based on needs of the customer. + Determines the daily level of driver staffing to provide best mix of responsiveness and productivity. + Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. + Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area. + Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service. + Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. + Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field. **III. Supervisory Responsibilities** This job has no supervisory duties. **IV. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. A. Required Qualifications + Education: High School Diploma or G.E.D (accredited). + Experience: Six (6) months of relevant work experience in a team setting, with the ability to communicate to several areas effectively. + Multi-tasking in a fast-paced work environment with excellent organizational skills. B. Preferred Qualifications + Computer skills with ability to handle multiple programs and systems and do basic connections and troubleshooting. + Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices. + Must have the desire and ability to learn Waste Management proprietary software applications. **V. WORK ENVIRONMENT** Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. + Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday + Normal setting for this job is: **Home Office** setting. The expected base pay rate for this Remote position is **$19.00 - $21.00** This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. **Benefits** At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. Equal Opportunity Employer: Minority/Female/Disability/Veteran

Communicates back and forth with WM Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes WM customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses WM proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for. II. Essential Duties and Responsibilities * Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction. * Works with sites and the service department to optimize routes based on needs of the customer. * Determines the daily level of driver staffing to provide best mix of responsiveness and productivity * Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. * Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area. * Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service. * Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues * Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking Driver movement in the field III. Qualifications A. Required Qualifications * High School Diploma or G.E.D. * 6 months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively * No experience Multi-tasking in a fast-paced work environment with excellent organizational skills. B. Preferred Qualifications IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; * Required to exert physical effort in handling objects less than __ pounds rarely; * Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; * Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; * Normal setting for this job is: office setting. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.

Must live within South Atlantic Market Area - GA, SC, NC Flexible Schedule required within operation hours: 2am - 6:30pm Monday-Friday and some Saturdays Dispatch, Router, Logistics preferred! High Level Computer Competency and Communication skills strongly preferred! MS Office Excel, Word, Outlook and Teams experience a plus! I. Job Summary Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction. Works with sites and the service department to optimize routes based on needs of the customer. Determines the daily level of driver staffing to provide best mix of responsiveness and productivity. Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area. Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Required Qualifications Education: High School Diploma or G.E.D (accredited). Experience: Six (6) months of relevant work experience in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills. B. Preferred Qualifications Computer skills with ability to handle multiple programs and systems and do basic connections and troubleshooting. Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices. Must have the desire and ability to learn Waste Management proprietary software applications. V. WORK ENVIRONMENT Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday Normal setting for this job is: Home Office setting. The expected base pay rate for this Remote position is $19.00 - $21.00 This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.

The purpose of the Disptacher position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing dump and crew data entry. Distribute information to driver teams as needed. ESSENTIAL JOB FUNCTIONS: 1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response. 2. Assign routes and service tickets to appropriate drivers throughout the day and for the next day; closes service tickets each day. 3. Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Waste Pro standards and agreements. 4. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Effectively communicate with both drivers and customers to ensure customer satisfaction. Communicate service changes to Sales staff. 5. Answer incoming calls from Customer Service and provide requested route information and/or follow up. Work directly with Customer Service Manager, Operations Manager and the Driver to ensure prompt follow through of all issues. Distribute county requests to route supervisors. 6. Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers. 7. Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues. Records and documents information from drivers and distributes to appropriate departments. 8. Maintains all data in appropriate systems including the following: Verify all dump tickets have been received and entered into Tower. Close tickets and note in Trackese. Enter new drivers, truck and route data information in Tower. Enter "Crew Out" into Tower and provide to Supervisors. 9. Print, review and make data entry corrections to productivity reports for route supervisors daily. 10. Distribute and maintain driver phones/radios -- including completion of software updates, and charging phones every evening. 11. Additional responsibilities may include uniform tracking, timecard review for Drivers, reconciliation of supervisor fuel tickets, and maintenance of PPE inventory. Ensures that supplies are on hand for necessary forms. Prepares Saturday work. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA. * Any additional job duties that may be assigned by the Supervisor. WORK ENVIRONMENT:Normal setting for this job is: office setting. QUALIFICATIONS: Education and Experience * High school diploma or G.E.D and a minimum of 6 months of related work experience required. * Experience within the Waste industry, transportation, or logistics is preferred. * Previous customer service experience in a call center environment preferred. * Good telephone and 2-way radio skills; ability to deal with internal and external customers in a courteous and professional manner * Computer proficiency- MS Office and Typing Skills, * Ability to react well under pressure and treat others with respect * Ability to identify and resolve problems in a timely manner * Ability to prioritize and plan work activities; * Ability to work efficiently and effectively, both independently and as a team Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day; * Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

The purpose of the Disptacher position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing dump and crew data entry. Distribute information to driver teams as needed. ESSENTIAL JOB FUNCTIONS: 1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response. 2. Assign routes and service tickets to appropriate drivers throughout the day and for the next day; closes service tickets each day. 3. Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Waste Pro standards and agreements. 4. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Effectively communicate with both drivers and customers to ensure customer satisfaction. Communicate service changes to Sales staff. 5. Answer incoming calls from Customer Service and provide requested route information and/or follow up. Work directly with Customer Service Manager, Operations Manager and the Driver to ensure prompt follow through of all issues. Distribute county requests to route supervisors. 6. Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers. 7. Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues. Records and documents information from drivers and distributes to appropriate departments. 8. Maintains all data in appropriate systems including the following: Verify all dump tickets have been received and entered into Tower. Close tickets and note in Trackese. Enter new drivers, truck and route data information in Tower. Enter "Crew Out" into Tower and provide to Supervisors. 9. Print, review and make data entry corrections to productivity reports for route supervisors daily. 10. Distribute and maintain driver phones/radios -- including completion of software updates, and charging phones every evening. 11. Additional responsibilities may include uniform tracking, timecard review for Drivers, reconciliation of supervisor fuel tickets, and maintenance of PPE inventory. Ensures that supplies are on hand for necessary forms. Prepares Saturday work. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA. * Any additional job duties that may be assigned by the Supervisor. WORK ENVIRONMENT:Normal setting for this job is: office setting. QUALIFICATIONS: Education and Experience * High school diploma or G.E.D and a minimum of 6 months of related work experience required. * Experience within the Waste industry, transportation, or logistics is preferred. * Previous customer service experience in a call center environment preferred. * Good telephone and 2-way radio skills; ability to deal with internal and external customers in a courteous and professional manner * Computer proficiency- MS Office and Typing Skills, * Ability to react well under pressure and treat others with respect * Ability to identify and resolve problems in a timely manner * Ability to prioritize and plan work activities; * Ability to work efficiently and effectively, both independently and as a team Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day; * Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

Now Hiring a Dispatcher for our Fanning Springs Location - Apply Now! The purpose of the Dispatcher position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing dump and crew data entry. Distribute information to driver teams as needed. ESSENTIAL JOB FUNCTIONS: 1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response. 2. Assign routes and service tickets to appropriate drivers throughout the day and for the next day; closes service tickets each day. 3. Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Waste Pro standards and agreements. 4. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Effectively communicate with both drivers and customers to ensure customer satisfaction. Communicate service changes to Sales staff. 5. Answer incoming calls from Customer Service and provide requested route information and/or follow up. Work directly with Customer Service Manager, Operations Manager and the Driver to ensure prompt follow through of all issues. Distribute county requests to route supervisors. 6. Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers. 7. Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues. Records and documents information from drivers and distributes to appropriate departments. 8. Maintains all data in appropriate systems including the following: Verify all dump tickets have been received and entered into Tower. Close tickets and note in Trackese. Enter new drivers, truck and route data information in Tower. Enter "Crew Out" into Tower and provide to Supervisors. 9. Print, review and make data entry corrections to productivity reports for route supervisors daily. 10. Distribute and maintain driver phones/radios -- including completion of software updates, and charging phones every evening. 11. Additional responsibilities may include uniform tracking, timecard review for Drivers, reconciliation of supervisor fuel tickets, and maintenance of PPE inventory. Ensures that supplies are on hand for necessary forms. Prepares Saturday work. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA. * Any additional job duties that may be assigned by the Supervisor. WORK ENVIRONMENT:Normal setting for this job is: office setting.

Now Hiring a Dispatcher for our Fanning Springs Location - Apply Now! The purpose of the Dispatcher position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing dump and crew data entry. Distribute information to driver teams as needed. ESSENTIAL JOB FUNCTIONS: 1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response. 2. Assign routes and service tickets to appropriate drivers throughout the day and for the next day; closes service tickets each day. 3. Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Waste Pro standards and agreements. 4. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Effectively communicate with both drivers and customers to ensure customer satisfaction. Communicate service changes to Sales staff. 5. Answer incoming calls from Customer Service and provide requested route information and/or follow up. Work directly with Customer Service Manager, Operations Manager and the Driver to ensure prompt follow through of all issues. Distribute county requests to route supervisors. 6. Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers. 7. Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues. Records and documents information from drivers and distributes to appropriate departments. 8. Maintains all data in appropriate systems including the following: Verify all dump tickets have been received and entered into Tower. Close tickets and note in Trackese. Enter new drivers, truck and route data information in Tower. Enter "Crew Out" into Tower and provide to Supervisors. 9. Print, review and make data entry corrections to productivity reports for route supervisors daily. 10. Distribute and maintain driver phones/radios -- including completion of software updates, and charging phones every evening. 11. Additional responsibilities may include uniform tracking, timecard review for Drivers, reconciliation of supervisor fuel tickets, and maintenance of PPE inventory. Ensures that supplies are on hand for necessary forms. Prepares Saturday work. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA. * Any additional job duties that may be assigned by the Supervisor. WORK ENVIRONMENT:Normal setting for this job is: office setting. QUALIFICATIONS: Education and Experience * High school diploma or G.E.D and a minimum of 6 months of related work experience required. * Experience within the Waste industry, transportation, or logistics is preferred. * Previous customer service experience in a call center environment preferred. * Good telephone and 2-way radio skills; ability to deal with internal and external customers in a courteous and professional manner * Computer proficiency- MS Office and Typing Skills, * Ability to react well under pressure and treat others with respect * Ability to identify and resolve problems in a timely manner * Ability to prioritize and plan work activities; * Ability to work efficiently and effectively, both independently and as a team Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day; * Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;