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Senior Director Distribution Center Operations
Ashley Furniture 4.1
Advance, NC jobs
Senior Director of Distribution Center Operations - East Region
Salary: $200,000-$220,000
Travel: up to 50%
We're not looking for someone to sit in meetings and delegate. We need a proven operator who has led multiple high-volume distribution centers, rolled up their sleeves, and driven tactical execution tied directly to metrics. This role demands someone who understands the grind of operations-labor management, throughput, cost per unit, fill rate, safety, shipping accuracy-and knows how to move the needle at scale.
What You'll Do:
Own the operational performance of several large-scale distribution and fulfillment centers (300K to 1.5M sq. ft.), each processing $12-$21 million in product weekly.
Build, lead, and mentor site leadership teams-develop talent and drive accountability.
Establish and enforce operational discipline tied to productivity, safety, accuracy, and cost KPIs.
Travel extensively across the East to work side-by-side with your teams, not from behind a desk.
Design and execute plans for efficiency gains, process improvements, and network scalability.
Lead through data-apply Lean and Continuous Improvement to root out waste and improve throughput.
Ensure WMS and warehouse technologies are fully leveraged to optimize performance.
What You Bring:
12+ years leading multiple distribution centers (this is non-negotiable)
Experience running complex ops across various geographies with P&L responsibility
Deep tactical knowledge in labor planning, inventory control, order fulfillment, and transportation alignment
Track record of implementing and sustaining operational excellence at scale
Fluent in WMS platforms, continuous improvement, and warehouse KPIs
Bachelor's in Supply Chain, Logistics, or related field-or equivalent experience
This role is for a high-level operator who leads from the floor, not from a distance. If you haven't owned multiple sites and personally driven performance improvements, this role isn't the fit.
Who We Are
At Ashley, we're more than a business...we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.
Apply today and find your home at Ashley!
Benefits We Offer
Health, Dental, Vision, Employee Assistance Program
Paid Vacation, Holidays, and Your Birthday off
Generous Employee Discount on home furnishings
Professional Development Opportunities
Ashley Wellness Centers (location specific) and Medical Tourism
Telehealth
401(k) and Profit Sharing
Life Insurance
Our Core Values
Honesty & Integrity
Passion, Drive, Discipline
Continuous Improvement/Operational Excellence
Dirty Fingernail
Growth Focused
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
This position is classified as safety-sensitive; therefore, successful completion of a drug screening is required as a condition of employment.
$200k-220k yearly 5d ago
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Commercial Construction Services Manager
Leeds Professional Resources 4.3
Matthews, NC jobs
Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships.
Responsibilities
Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses.
Manage and develop client relationships to increase repeat business and long-term partnerships.
Oversee commercial plumbing service agreements, including renewals, proposals, and contract management.
Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations.
Coordinate scheduling, budgeting, and resource allocation for plumbing services.
Conduct site visits, attend client meetings, and provide technical support as needed.
Track and report on client satisfaction, project progress, and service performance.
Identify opportunities for additional services and support sales efforts to grow the plumbing division.
Ensure compliance with company safety standards, local codes, and industry best practices.
Qualifications
Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience).
2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry.
Strong knowledge of plumbing systems, codes, and service operations.
Excellent communication, negotiation, and relationship management skills.
$38k-50k yearly est. 4d ago
CGP: Senior FA - Multi Unit Preferred
Century Group 4.3
Los Angeles, CA jobs
Century Group is partnering with a client that is seeking a Senior Financial Analyst to assist their team. Exact compensation may vary based on skills, experience, and location. Expected starting pay rate of $52.00 to $60.00 per hour. Job Responsibilities:
Lead the annual budgeting process and provide ongoing financial planning support.
Own the profit and loss reporting and ensure accuracy across multiple business units.
Develop and maintain three-year and five-year financial forecasts to guide strategic decisions.
Analyze large datasets to produce KPIs and actionable insights for leadership.
Prepare reports and presentations that summarize financial performance and trends.
Requirements:
3+ years of experience in financial analysis, preferably in multi-unit or retail environments.
Strong proficiency in SQL for querying and analyzing large data sets.
Advanced Excel skills, including pivot tables, VLOOKUP, and complex formulas.
Ability to work with manual processes and adapt to evolving systems.
Experience handling revenue in the range of $300M+ or similar scale.
Qualifications:
Bachelor's degree in Finance, Accounting, Economics, or a related field.
Prior background in healthcare, dental, or retail industries.
Proven ability to manage forecasting for multiple units and long-term planning.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication skills for presenting financial insights to stakeholders.
REF #51318
#LI-DD1
$52-60 hourly 5d ago
Laboratory Operations Manager
JCW Group 3.7
Green Bay, WI jobs
JCW is currently searching for an experienced Lab Manager to join one of our clients based in the Green Bay area. The incumbent will be responsible for leading the day-to-day operations, customer service, quality, team development, and P&L management of this growing microbiological laboratory. Relocation is available for the selected candidate.
Requirements:
7+ years in Lab Operations with proven managerial experience of at least 25+ staff.
Prior experience in a commercial laboratory setting with a proven understanding of microbiological principles.
Entrepreneurial spirit, exceptional business acumen, customer-focused, and a strong sense of accountability/ownership.
Fully recognize this post is limited, but if this sounds like you and you want to make an impact for a growing company - please apply! You can also email me at **************************.
$43k-72k yearly est. 1d ago
Business Manager Contracts - Power Generation
National Electric Coil 4.1
Columbus, OH jobs
Job Title: Business Manager Contracts - Power Generation
Reports To: VP - Commercial Contracts Management
Department: Commercial/Operations
Job Type: Full-Time / Salary Exempt
At National Electric Coil ("NEC"), we deliver critical components to power plants worldwide. Our projects are large-scale, complex, and mission-critical. We are growing rapidly and need business-minded leaders to ensure projects are delivered profitably and efficiently.
Role Overview:
We are seeking a Business Manager Contracts to provide oversight of financial, operational, and commercial performance of large-scale EPC projects. This role focuses on business strategy, portfolio management, and cross-functional coordination.
Key Responsibilities:
Monitor project and program financial performance, including P&L, budgets, cash flow, and margins.
Analyze trends, risks, and opportunities to improve operational efficiency and profitability.
Collaborate with senior leadership on forecasting, resource planning, and customer strategy.
Lead internal governance processes including project reviews, risk assessments, and executive reporting.
Coordinate across Sales, Engineering, Finance, Procurement, and Operations to ensure business objectives are met.
Required Qualifications, Capabilities, And Skills:
Bachelor's degree in Business, Finance, Engineering, or related field.
Strong analytical, financial, and leadership skills.
Preferred Qualifications, Capabilities, And Skills:
Advanced degree (MBA, JD, or other relevant graduate credential)
Experience in EPC, industrial, or energy sectors.
Ability to work across multiple functional teams and lead complex projects.
7+ years of experience in business operations, program management, or commercial oversight.
Safety and Compliance:
Adhere to safety procedures and PPE requirements in all manufacturing and office environments.
Position Type/Expected Hours of Work:
This is a full-time, salaried (exempt) position. The standard work schedule is a minimum of 40 hours per week; however, hours may vary based on business needs. Occasional evening or weekend work may be required to support urgent matters.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing essential job duties, the employee is regularly exposed to:
Typical manufacturing and office environment requiring occasional exposure to noise, machinery, and possible PPE use (e.g., safety glasses, gloves, steel-toed boots).
Frequent use of computers, and standard office equipment.
The noise level is usually moderate but may vary depending on the work area or activity.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Other Duties:
Please note that this job description is not intended to cover or contain a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs evolve. This position may require occasional travel to vendor or customer sites for support, as needed.
Equal Opportunity Employer Statement: We are an Equal Opportunity Employer and value diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$41k-72k yearly est. 1d ago
Director of Operations, Aviation
ABM 4.2
Charlotte, NC jobs
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes.
For more information, visit ***********
The Director, Operations provides leadership to assigned accounts, districts, branches, and or/region leading facility services including Janitorial operations for a large international airport, and Cabin Appearance for the second largest U.S. hub of an international airline, all within the aviation/airport environment. This high-level executive position reports directly to the Regional Vice President, directs and oversees staff and is responsible for analyzing procedures, as well as identifying areas where process redesign will enhance accuracy, effectiveness, and efficiency. The Director is a critical liaison to senior leadership of ABM clients, and is responsible for reporting performance, identifying and communicating operational opportunities, addressing client concerns, and becoming a trusted advisor to our clients.
$74k-129k yearly est. 5d ago
Director of Operations, Aviation
ABM Industries 4.2
Charlotte, NC jobs
The Director, Operations provides leadership to assigned accounts, districts, branches, and or/region leading facility services including Janitorial operations for a large international airport, and Cabin Appearance for the second largest U.S. hub of an international airline, all within the aviation/airport environment. This high-level executive position reports directly to the Regional Vice President, directs and oversees staff and is responsible for analyzing procedures, as well as identifying areas where process redesign will enhance accuracy, effectiveness, and efficiency. The Director is a critical liaison to senior leadership of ABM clients, and is responsible for reporting performance, identifying and communicating operational opportunities, addressing client concerns, and becoming a trusted advisor to our clients.
**Essential Functions:**
+ Direct oversight of multiple P&Ls.
+ Direct interaction with internal and external executive leaders.
+ Ensure a safe and secure environment to meet customer needs and comply with regulatory requirements.
+ Recruit, manage, and lead teams with a focus on continuous improvement. Select and develop teams of professionals, as well as leaders. Influence and support functional strategy; determine, evaluate, and modify goals and the allocation of resources to ensure departmental and organizational goals are met.
+ Support, motivate, and promote the team by building a positive and thriving team environment.
+ Direct overall department processes for integration of services and systems.
+ Direct initiatives to improve quality, performance, and customer service.
+ Maintain daily and weekly labor management control.
+ Identify, analyze, and review issues; document and report any issues.
+ Prepare plans for long range improvement projects to maintain infrastructure.
+ Maintain accountability for area budgeting, including selection, installation, and replacement of materials and equipment.
+ Special projects and other duties as assigned.
**_Requirements:_**
+ Bachelor's degree or equivalent experience.
+ 7 to 10 years of experience in janitorial and aircraft cabin appearance, including management.
+ Ability to effectively lead a staff of direct reports. Proven track record as an effective manager in a high-performance organization, success as a builder of collaborative, high-performance teams whose management style is characterized as results orientation.
+ Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business.
+ Self-starter and works well independently and as part of a team.
+ Understanding of all facets of facilities roles.
+ Ability to develop and conduct effective health, safety and environmental training programs and meetings.
+ Skilled in project management, problem-solving techniques and communicating ideas and instructions clearly.
+ Skilled in directing activities and operations of others, including activities involving hazardous situations.
+ Can quickly dive deep on business challenges and formulate then as data and analytics problems that can be solved by standard approaching using descriptive, predictive, and prescriptive analytics.
+ Skills in relationship-building, teamwork, and collaboration.
+ Positive attitude with a strong desire to learn and a continuous improvement mindset.
+ Strong working knowledge of Excel and other Microsoft Office products.
+ Comfortable with routinely shifting demands.
+ Ability to prioritize projects and execute and deliver key objectives in a timely manner under tight deadlines.
+ Ability to work independently in a fast-paced, dynamic, results-oriented environment.
+ Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management (******************************************************************************************************************************
REQNUMBER: 133330
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
$74k-129k yearly est. 5d ago
Business Operations Manager
Ellab 4.1
Nashua, NH jobs
🌟 Exciting Opportunity at Ellab - Join Our Team! 🌟
We're seeking a Business OperationsManager to join our vibrant team and embark on an exciting journey with us.
As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy:
Benefits
🏖️ Time to Unwind:
Kick off your journey with 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries)
Stay healthy with 2 weeks of sick time
Celebrate with 10 Company Holidays
Experience a rejuvenating 1-week winter shutdown
💼 Financial Well-being:
Invest in your future with a 401(k) match of $1 for $1 up to 4%
👨 👩 👧 👦 Health and Family First:
Embrace worry-free living with fully paid family medical insurance
Take care of your pearly whites, vision, and more with dental, vision, life, and disability insurance available
6 weeks of parental leave
Job Brief
The Business OperationsManager is responsible for ensuring that Ellab's business operations are streamlined to drive scalable and reproducible processes throughout the organization.
Under the leadership of the Director of Operational Excellence, this role will be critical to managing business processes, inputs, and systems to drive wing to wing visibility to the business and creating tracking metrics for both commercial and delivery performance.
Responsibilities
The Business OperationsManager is responsible for:
Manage sales/service admin team service US market
Monitor and analyze operational performance metrics to identify areas of improvement and recommend solutions
Drive business relevant inputs into service delivery systems (FSM) to ensure effective reporting.
Work with Delivery leads and Sales leaders to review large customer proposals.
Design additional business tools to support the management of Delivery Services
Evaluate regularly the efficiency of business/quality procedures according to organizational objectives and apply improvements.
Additional responsibilities may be assigned as the business grows and the company evolves
Requirements
5+ years of experience in a Business Operations role
Thorough knowledge of business processes and operations in a technical services company
Experience with business tools (using Microsoft Business Central and Microsoft Dynamics 365 Field Services Module, preferred)
Experience with leading a team (preferred)
$65k-103k yearly est. 2d ago
Director of Operations
Amberjack 4.3
New York, NY jobs
Amberjack is redefining dress shoes for the modern world through innovative materials and a unique vertical supply chain. Specializing in creating men's shoes that align with the hybrid future of work, the company strives to blend comfort, style, and functionality. Amberjack is committed to evolving traditional footwear into contemporary designs that meet the demands of a rapidly changing world.
Role Description
This is a full-time role for a Director of Operations. The position is based in Williamsburg, Brooklyn, with 3 days in office every week. The Director of Operations will oversee daily business operations, including supply chain management, budgeting, team leadership, and fostering customer service excellence. The role also includes analyzing operational performance and implementing strategies for improving efficiency and productivity across the organization.
Compensation & Benefits
$100-160k base salary
Eligible for annual cash bonus
Equity in the company via stock options
Fully covered health, dental, and vision insurance
Flexible work environment: 3 days / week in office, 20 days PTO, 4 weeks fully remote
Qualifications
Proven expertise in OperationsManagement and Analytical Skills for evaluating operational performance and streamlining processes
Strong Team Management capabilities, including leadership and the ability to motivate team members
Experience in forecasting and inventory management
Excellent Customer Service and interpersonal skills with a focus on customer satisfaction
Strong organizational and problem-solving abilities
Experience in the retail or e-commerce industry is a must
$100k-160k yearly 2d ago
Import Operations Manager
Quick USA, Inc. 4.1
Torrance, CA jobs
About the Company
We are seeking an experienced and hands-on Import OperationsManager to lead import operations at a logistics organization based in Torrance, California. This role is ideal for a practical leader who can oversee teams while remaining actively involved in day-to-day import operations.
About the Role
Lead air (approx. 60%) and ocean (approx. 40%) import operations. Maintain visibility and control over the entire import process, from pre-alert through final delivery. Balance people management with approximately 50% hands-on operational involvement.
Responsibilities
Manage and develop the import operations team, overseeing daily workflows
Oversee end-to-end import operations, coordinating with carriers, customs brokers, truckers, and warehouses
Ensure full compliance with U.S. Customs and Border Protection (CBP) regulations
Provide hands-on support for complex shipments, escalations, and peak-volume periods
Serve as a key point of contact for major accounts, including Japanese and U.S.-based clients
Monitor operational costs, billing accuracy, and vendor payments
Qualifications
10+ years of import operations experience within freight forwarding or logistics
3+ years of management or supervisory experience
Strong understanding of the full import logistics flow (beyond customs entry alone)
Experience with industrial cargo such as electronics, automotive parts, or machinery preferred
Business-level English required; Japanese language skills are a strong plus
Proficiency with logistics systems (e.g., CargoWise) and Microsoft Office
Required Skills
U.S. Customs Broker License (CHB) highly preferred
Licensed candidates may be considered for the higher end of the compensation range
Pay range and compensation package
Salary Range: Approximately $80,000 - $120,000, commensurate with experience and qualifications. Stable, collaborative environment with a hands-on leadership culture and long-term career growth.
$80k-120k yearly 1d ago
District Manager - Madison, WI
Divisions Maintenance Group 3.7
Madison, WI jobs
Title: District Manager
Reports To: Regional Manager
Department: Field
Salary Exempt
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Job Summary:
In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities.
What You'll Do:
Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district.
Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services.
Work to build relationships with customers, providers, and technicians in an assigned district.
Source, vet, and manage provider and technician base, ensuring quality delivery of services.
Must respond with a sense of urgency to escalations and customer requests.
Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations.
Provide key market information and contribute to DMG's long and short-term strategies.
Own RFP initiatives while negotiating with providers to secure target financial goals.
Manage district and travel expenses within or below budget.
What You Need:
Bachelors degree preferred and/or relative experience; HS Diploma or GED required.
Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook.
Embrace technology - experience using smart applications like an iPad or iPhone is a plus. Preferred experience with CRM software.
Valid Driver's License; must provide own vehicle.
Possess and demonstrate a proactive, entrepreneurial work style; able to work independently.
Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection.
Able to meet position demands: Significant on-site activity required (90%), extensive outdoor activity while performing site audits or managing natural disasters, extended hours required during peak workloads or special projects, expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests
Ability to manage the stress of a fast-paced environment.
Ability to meet the in-person requirements of the team and/or business needs.
What You'll Get:
At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.
Some of our many benefits include:
Health, dental and vision coverage on day 1.
Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
Paid Primary and Secondary Caregiver leave.
Employee Assistance Program to assist with everyday challenges.
Paid time off to volunteer.
Divisions Maintenance Group is an equal opportunity employer.
$70k-102k yearly est. 2d ago
Delivery Area Manager
Havertys 4.5
Olde West Chester, OH jobs
At Havertys we furnish happiness by prioritizing our customer's goal of having a warm and inviting home. Since 1855, Havertys customers shop with confidence because we always stand behind the customers' purchase. It's that simple.
Havertys Furniture seeks an experienced and motivated Delivery Area Manager to manage the Furniture Delivery Driver teams in your area.
As a Delivery Area Manager, you can expect to make $60,000 - $80,000 as a base salary depending on experience.
Havertys Delivery Area Manager, (DAM) manages the daily activities of the home delivery teams. As a leader, you will focus on the performance, staffing, training, and service level of your delivery area. Communicating daily with all team members and helping them address all issues dealing with the delivery of Havertys Furniture products to our customers.
SPECIFIC DUTIES
Includes, but are not limited to the following:
Work with logistics and Store Manager to ensure the capacity matches the budget, equipment, and overtime plan.
Review the zip code schedule and adjust or approve out of normal deliveries.
Monitors the fuel purchases for the delivery trucks assigned to the delivery area.
Monitor truck maintenance and repair.
The DA Manager is expected to do a "ride along" 50% of their time and complete trip report after each ride along. This requires overnight travel assigned locations.
The DA Manager will lead all Delivery Driver selection, performance management and coaching and will be in person for sensitive team member discussions.
Approves and tracks vacation and ensures accuracy of all hours submitted by team members while monitoring overtime.
Scheduling of non-delivery or service work at a store will need to be preplanned with the DA Manager and Store Manager.
Maintains DOT files, attendance records, exception reports and reports and manages accidents and worker compensation claims.
Scheduling a bi-weekly meeting with delivery and service teams.
Helps identify and select lead drivers.
Complete all assigned General Controls on a timely basis.
Job Requirements
QUALIFICATIONS
DOT Certification is required for the position. The Delivery Area Manager must be willing and able to pass a DOT physical/drug test and receive a DOT Card.
Travel required up to 50% of the time depending on multiple factors.
Ability to work with different levels of management, including Distribution, Store and, Profit Center
Outstanding communication skills (both oral and written)
Excellent interpersonal skills
Must be self-motivated, detailed and results driven
Ability to work in a team environment
Must be able to handle problems and make key decisions under tight time constraints
Excellent computer skills and proven ability to learn new software as needed.
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.
Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Job Segment: Manager, Performance Management, Management, Human Resources
$60k-80k yearly 5d ago
District Manager - Jacksonville, FL
Divisions Maintenance Group 3.7
Jacksonville, FL jobs
Title: District Manager
Reports To: Regional Manager
Department: Field
Salary Exempt
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Job Summary:
In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities.
What You'll Do:
Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district.
Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services.
Work to build relationships with customers, providers, and technicians in an assigned district.
Source, vet, and manage provider and technician base, ensuring quality delivery of services.
Must respond with a sense of urgency to escalations and customer requests.
Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations.
Provide key market information and contribute to DMG's long and short-term strategies.
Own RFP initiatives while negotiating with providers to secure target financial goals.
Manage district and travel expenses within or below budget.
What You Need:
Bachelors degree preferred and/or relative experience; HS Diploma or GED required.
Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook.
Embrace technology - experience using smart applications like an iPad or iPhone is a plus. Preferred experience with CRM software.
Valid Driver's License; must provide own vehicle.
Possess and demonstrate a proactive, entrepreneurial work style; able to work independently.
Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection.
Able to meet position demands: Significant on-site activity required (90%), extensive outdoor activity while performing site audits or managing natural disasters, extended hours required during peak workloads or special projects, expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests
Ability to manage the stress of a fast-paced environment.
Ability to meet the in-person requirements of the team and/or business needs.
What You'll Get:
At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.
Some of our many benefits include:
Health, dental and vision coverage on day 1.
Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
Paid Primary and Secondary Caregiver leave.
Employee Assistance Program to assist with everyday challenges.
Paid time off to volunteer.
Divisions Maintenance Group is an equal opportunity employer.
$71k-98k yearly est. 4d ago
Store - Huck's Assistant Manager
Huck's Market 4.3
North Manchester, IN jobs
This is so much more than just a job! Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck's. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times.
Our golden rule: "The customer is the most important person in all our stores."
Job Title: Huck's Market Assistant Manager
Job Purpose:
Th Assistant manager is responsible for the proper and efficient operation of their shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store and to assist the manager in management functions. An Assistant Manager must be willing to accept a promotion and assume the responsibilities of a store manager upon completion of training programs and as an opening is available. (The option to relocate when there is an opening is negotiable.)
Job Duties and Responsibilities:
General Management
Gives all customers prompt and courteous service, which includes using the gasoline intercom to greet customers and adhering to Best In Class standards
Observes shiftoperating hours at all times as assigned by the Store Manager including helping to fill shifts
Work the store manager's days off as well as at least two (2) evening shifts per week. We want to have our strongest associates in the store during peak hours.
Performs specific tasks as assigned by the Store Manager
Effectively communicates with store associates and management
Follows all federal, state, and local laws and ordinances pertaining to the operation of the store
Provides a role model of conduct for other associates in the store
Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
Ensure all associates are in proper uniform and providing prompt, courteous customer service
Bookkeeping
Completes a shift change report at the beginning and end of the shift according to company policy
Properly records all hours worked by clocking in/out on the computer at the store.
Rings all sales as discussed in the Policy Manual and Basic Training Manual
Accurately records all over rings and refunds
Completes daily paperwork and makes store deposits as directed by the Store Manager
Human Resources
Treats all associates with dignity and respect and uses the proper personnel management techniques
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Security
Ensures all associate shift procedures are followed
Ensures a safe shopping and working environment
Ensures cash and merchandise in the store are handled in a secure manner according to company policy
Ensures vendor check- in procedures are followed per company policy
Merchandising
Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
Properly cleans and maintains equipment and readies high margin products such as coffee, fountain drinks, etc. as directed by Store Manager
Uses correct pricing as listed on the DSD or grocery book for all merchandise
Maintenance
Ensures store appearance reflects company expectations and standards
Floors are kept clean, waxed and buffed to a high gloss shine
Store windows and all glass are clean
Parking lot is swept daily, kept clean and in good repair
Ensures rest rooms are clean and in good working order
Reports any maintenance problems that cannot be corrected immediately without assistance to the Store Manager
Ensures all food service areas are kept clean and follows all sanitation procedures
Safety
Ensures that lifting procedures are followed, per company policy
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to store manager and corporate office
Huck's Bucks Loyalty App
Actively promote the Huck's Bucks Loyalty app to customers
Communicate to customers the benefits of signing up and using the app
Monitor transactions for potential misuse of points or discounts
Assist customers on how to sign up and use the app for discounts and redemption
Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
Opportunities for career advancement and professional development within a growing company.
Employee discounts for food and fuel.
The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
Huck's is an equal opportunity employer. At Huck's we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.
$34k-42k yearly est. 7d ago
VP of Wellness Operations
Cal-A-Vie Health Spa 4.4
Vista, CA jobs
Cal-a-Vie Health Spa is a world-renowned, award-winning all-inclusive luxury wellness resort located in the scenic hills of North County San Diego. Inspired by the charm and elegance of the French countryside, Cal-a-Vie offers an immersive, transformational retreat that blends personalized wellness, world-class fitness, holistic spa therapies, and Michelin-inspired cuisine.
Recognized by Condé Nast Traveler 5 years in a row, Travel + Leisure, Forbes, U.S.A Today & Newsweek, Cal-a-Vie has been named among the Top Destination Spas in the world for multiple years running. From our intimate 32-guest setting to our exceptional 5 to 1 guest-to-staff ratio, we create an unparalleled level of care and service rooted in luxury hospitality.
Our mission is to empower every guest to experience profound well-being however that may be for them, and to create a supportive and inspiring workplace where passionate professionals can thrive in their careers.
Job Summary
The VP of Wellness Operations will lead and enhance the operations of Cal-a-Vie Health Spa. The ideal candidate will oversee the strategic direction and development of our beauty, body, boutique, front desk, housekeeping, Fitness, and guest service departments, ensuring exceptional guest experiences and operational excellence. This role requires a proactive leader who can cultivate a positive working environment while effectively managing staffing, scheduling, operations, and guest satisfaction, including significant time spent with guests and staff.
ESSENTIAL FUNCTIONS
OperationsManagement:
Support COO in conducting regular staff meetings to ensure all team members are informed about property operations and updates.
Develop, implement, and monitor spa business objectives and goals to improve performance and success.
Respond to emergencies and major issues involving guests or staff with professionalism and efficiency.
Maintain strong relationships with suppliers and service providers to enhance operational effectiveness.
Update and enforce guest service guidelines, ensuring adherence across all departments.
Attend management meetings and share relevant information with the property team.
Ensure compliance with licensing laws, health and safety regulations, and other legal requirements.
Oversee daily operations of the spa, fitness, nutrition, and guest services, including front desk and housekeeping, to uphold high standards.
Support COO with all departments' operations in COO's absence
Delegate responsibilities effectively to ensure consistent and exceptional guest service.
Proactively anticipate and address guest needs to ensure the highest level of satisfaction.
Engage with guests personally and monitor feedback through surveys to enhance service delivery.
Train staff to be empathetic problem solvers, fostering a culture of cooperation and fairness.
Create an environment that prioritizes personalized customer service and maximizes guest enjoyment.
Host special events and dinners to cultivate community and enhance guest relations.
Manage guest correspondence to ensure consistent communication and follow-up.
Address guest complaints with care, implementing solutions promptly and effectively.
Utilize contact management, scheduling, and timekeeping software proficiently to streamline operations.
Guest Service Management:
Anticipate, identify, and ensure guest needs are being met in the best possible way
Monitor guest satisfaction with personal interaction with the guests, in addition to their comments offered on the guest surveys
Guide staff to become caring problem solvers, cooperative, accommodating, and fair
Create an operating environment to ensure the highest level of personalized customer service and maximize guest satisfaction
Host dinners and other special events as appropriate
Maintain a consistent guest correspondence program
Handle guest complaints and comments; address problems and troubleshooting
Proficient in the operation of the contact management database, scheduling programs, and timekeeping programs
Uphold 90% guest satisfaction rate for guest surveys
Audit classes and services
Team Development
Model exemplary professionalism for staff to emulate and inspire.
Foster a motivating workplace atmosphere characterized by warmth, sincerity, and fun.
Establish clear performance expectations for all managers and their teams.
Implement ongoing training programs to uphold service standards and enhance team skills.
Develop and review job descriptions and set clear goals for staff performance.
Create and uphold independent contractor agreements, ensuring accuracy and compliance.
Participate in the hiring, training, and termination processes for department employees.
Maintain essential records for the efficient operation of the department and ensure legal compliance with labor laws.
Enforce policies and procedures consistently and fairly across all levels of staff.
Address and resolve departmental and personnel issues effectively and professionally.
Guide and mentor team members in their roles, providing constructive feedback and support. Document all relevant discussions and decisions thoroughly.
Coordinate performance reviews for assigned personnel, providing clear evaluations and development opportunities.
Ensure adherence to health and safety regulations, reporting any incidents as required.
Uphold all responsibilities as outlined in the Cal-a-Vie Employee Manual.
POSITION QUALIFICATIONS
Education/Certification: Bachelor's Degree in Hospitality Management preferred
Knowledge: Knowledge of sales and marketing, food and beverage, and spa operations; Strong guest relations knowledge; Budgeting and revenue knowledge; Basic knowledge of Word, Excel, PowerPoint.
Experience: Experience as a Director of Operations, Resort Manager, or Hotel Manager in a leading luxury resort or hotel, including at least five (5) years' experience in a senior management role.
Skills/Abilities: Exceptional interpersonal, verbal and written communications skills; well versed in Excel and Word; Strong organizational skills and detail oriented; Ability to understand when confidentiality is necessary; Ability to get along with co-workers and work as a team; Ability to react quickly to resolve problems or conflict; Able to handle high stress in the work environment and turn it into positive energy in the department.
Availability: Able to work hours that include weekdays, weekends, nights, and/or holidays.
$150k-225k yearly est. 3d ago
Operations Supervisor
Indiana Automotive Fasteners, Inc. 4.4
Greenfield, IN jobs
IAF currently has 3 Area Leader Openings.
1.) 2 on 3rd shift, 10:30 p.m. to 7:00 a.m. (Sunday-Thursday)
2.) 1 on Weekend Night Shift 6:30 p.m. to 7:00 a.m. 9Saturday, Sunday & Monday) Paid for forty hours.
Support the department Team Members through efforts to achieve the departmental and company goals. Serve as an example for other employees in the department. Lead department with Safety, Quality, Delivery, and Cost (SQDC) in mind.
Essential Duties & Responsibilities
Maintain knowledge of all jobs within the department.
Serves as a student and champion of Toyota Production System (TPS) and Total Predictive Maintenance (TPM).
Coordinate the training for new Team members in order for them to be trained effectively; develop plan for cross-training team to ensure area and process coverage.
Acts as the first point of contact for department Team Members, providing support and communication for the team.
Facilitate department Start of Shift Meeting, SQDC message and expectations.
Plan department work assignments and assign daily tasks.
Establishing priorities and sequences to promote 100% on-time delivery of customers.
Take necessary action to assure that each process sends only 100% conforming product/parts to the next process to promote TPS and minimum inventories.
Provide improvements to work instructions and procedures.
Determine the root cause(s) and countermeasures for product nonconformances, machine/tool, process problems, Abnormal conditions and for all other matters/occurrences that will benefit from Kaizen activities/continual improvement.
Management of the Floor Management System to include developing, communicating and posting results
HazMat Training and Compliance (for applicable areas)
Support of developing and executing the areas function action plan
Shift Transition with On-coming/off-going Area Leader.
Step in to production assignments as needed to provide relief for absence or emergency.
Manage abnormal conditions by communicating, analyzing and resolving issues.
Lead Area 4S+ and enforce compliance to established standards.
Responsible for Safety communication, reporting, and enforcement of team compliance to include but not limited to, accident investigation and countermeasures, protective equipment, protection on the job, OSHA requirements, and emergency action plans.
Quality facilitation by auditing and assuring that work instructions are complete and accurate and standard work is being followed.
Manage the performance of their area and team members with prompt communication to the section manager.
Complete non-routine projects or assignments, i.e., participation in Kaizen events and help to lead improvement processes.
Act as an interim leader in cases of a Section Manager's short-term absence.
Participates in hiring new Team Members and is part of the decision-making process.
Complete other assignments as deemed necessary by IAF leadership.
Education & Training
High School Diploma or GED. Associate's Degree or equivalent from a two-year college or technical school a plus
Three-year related experience and/or training (5 to 7 years of experience preferred) or equivalent combination of education and experience.
Minimum Qualifications
Must have ability to:
Perform basic troubleshooting activities with minimal direction after training.
Recognize bottlenecks and adjust plan/manpower as necessary.
Read and understand Kanban and match Kanban to part.
Use calipers for measuring parts.
To use hand tools, understand and perform required techniques.
Identify problems and come up with appropriate solutions.
Read and interpret technical drawing, quality specifications and engineering specifications.
Be familiar with the use of industrial equipment and mechanical tools.
Read the Production Schedule.
Work in a Windows computer environment with proficiency in excel.
Look up Work instructions or reference documents.
Take initiative.
Extend shift by 30 minutes on each end.
Must be:
Safety aware.
Quality focused.
Collaborative, inspiring teamwork.
Adaptable to learn and perform and be willing to do various duties.
Oriented to continuous improvement; make suggestions and improve processes and quality.
Highly organized.
Self-motivated.
Physical Demands
Constant standing, walking, bending, and lifting
Occasional kneeling, climbing and reaching
Lifting up to 40lbs
Work Environment
Work Environment: Manufacturing (potential exposure to hazardous chemicals)
Lighting: Adequate.
Ventilation: Adequate.
Temperature: Not-temperature Controlled.
$39k-51k yearly est. 2d ago
Store - Huck's Assistant Manager
Huck's Market 4.3
Greentown, IN jobs
This is so much more than just a job! Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck's. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times.
Our golden rule: "The customer is the most important person in all our stores."
Job Title: Huck's Market Assistant Manager
Job Purpose:
Th Assistant manager is responsible for the proper and efficient operation of their shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store and to assist the manager in management functions. An Assistant Manager must be willing to accept a promotion and assume the responsibilities of a store manager upon completion of training programs and as an opening is available. (The option to relocate when there is an opening is negotiable.)
Job Duties and Responsibilities:
General Management
Gives all customers prompt and courteous service, which includes using the gasoline intercom to greet customers and adhering to Best In Class standards
Observes shiftoperating hours at all times as assigned by the Store Manager including helping to fill shifts
Work the store manager's days off as well as at least two (2) evening shifts per week. We want to have our strongest associates in the store during peak hours.
Performs specific tasks as assigned by the Store Manager
Effectively communicates with store associates and management
Follows all federal, state, and local laws and ordinances pertaining to the operation of the store
Provides a role model of conduct for other associates in the store
Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
Ensure all associates are in proper uniform and providing prompt, courteous customer service
Bookkeeping
Completes a shift change report at the beginning and end of the shift according to company policy
Properly records all hours worked by clocking in/out on the computer at the store.
Rings all sales as discussed in the Policy Manual and Basic Training Manual
Accurately records all over rings and refunds
Completes daily paperwork and makes store deposits as directed by the Store Manager
Human Resources
Treats all associates with dignity and respect and uses the proper personnel management techniques
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Security
Ensures all associate shift procedures are followed
Ensures a safe shopping and working environment
Ensures cash and merchandise in the store are handled in a secure manner according to company policy
Ensures vendor check- in procedures are followed per company policy
Merchandising
Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
Properly cleans and maintains equipment and readies high margin products such as coffee, fountain drinks, etc. as directed by Store Manager
Uses correct pricing as listed on the DSD or grocery book for all merchandise
Maintenance
Ensures store appearance reflects company expectations and standards
Floors are kept clean, waxed and buffed to a high gloss shine
Store windows and all glass are clean
Parking lot is swept daily, kept clean and in good repair
Ensures rest rooms are clean and in good working order
Reports any maintenance problems that cannot be corrected immediately without assistance to the Store Manager
Ensures all food service areas are kept clean and follows all sanitation procedures
Safety
Ensures that lifting procedures are followed, per company policy
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to store manager and corporate office
Huck's Bucks Loyalty App
Actively promote the Huck's Bucks Loyalty app to customers
Communicate to customers the benefits of signing up and using the app
Monitor transactions for potential misuse of points or discounts
Assist customers on how to sign up and use the app for discounts and redemption
Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
Opportunities for career advancement and professional development within a growing company.
Employee discounts for food and fuel.
The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
Huck's is an equal opportunity employer. At Huck's we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.
$34k-41k yearly est. 8d ago
Director of Operations
Umami Riot Experience 4.1
Boston, MA jobs
About Umami Riot
Umami Riot is a chef-driven hospitality collective founded by James Beard Award-winning chefs Tim and Nancy Cushman. Our portfolio includes some of Boston's most acclaimed and culturally relevant restaurants (o ya, Bianca, Hojoko, Clucks Asian Chicken, and gogo ya) each with a distinct point of view, yet united by a shared commitment to flavor, creativity, and experience.
We believe hospitality is more than service - it's storytelling, community, and connection. Umami Riot is entering its next phase of growth, focused on deeper guest engagement, expanded sales channels, and scalable marketing systems that support both legacy concepts and future launches.
Position Overview
The Director of Operations is responsible for the day-to-day operational performance, consistency, and financial execution of Umami Riot's restaurant portfolio. Reporting to the Vice President of Operations, this role ensures company standards, systems, and expectations are consistently executed at the restaurant level while developing high-performing management teams and delivering exceptional guest experiences.
This is a hands-on, field-driven leadership role that translates strategy into disciplined execution. The Director of Operations directly oversees General Managers and partners closely with cross-functional leaders to drive results across multiple concepts and locations. This position is a critical leadership role within the organization, accountable for achieving both financial and qualitative performance targets through ongoing coaching, development, and training of store-level leadership teams.
The Director of Operations must fully embrace Umami Riot's creative, entrepreneurial culture and bring the operational rigor, organization, and leadership presence required to guide the company through continued growth. Highly collaborative and analytically strong, this role is responsible for upholding and evolving the Umami Riot ethos-ensuring cultural values are consistently reflected in people, processes, decisions, and daily operations. Working in close partnership with the Leadership Team and Operators, the Director of Operations ensures commitments to guests, employees, and investors are clearly defined, communicated, and achieved.
Key Responsibilities
Operations & Quality
Oversee daily operations across all Umami Riot concepts, ensuring consistent execution of FOH and HOH standards.
Enforce systems and procedures related to service, food quality, preparation, inventory, cleanliness, and safety.
Partner with Culinary Leadership to support menu execution, tastings, quality control, and operational rollouts.
Support execution and consistency of beverage programs in partnership with Beverage Leadership, ensuring service standards, cost controls, and profitability targets are met.
Identify operational efficiencies and cost-saving opportunities without compromising brand standards or guest experience.
Oversee facilities management across all locations, including preventive maintenance, R&M, vendor relationships, and landlord coordination.
Financial & Labor Performance
Execute operating plans aligned with annual and quarterly budgets.
Analyze P&Ls, sales data, labor metrics, and operational KPIs to drive performance and corrective action.
Partner with General Managers to optimize staffing models, scheduling practices, and productivity.
Support labor controls, payroll accuracy, and financial discipline at the unit level.
Translate financial insights into clear, actionable expectations for management teams.
Leadership & Team Development
Lead, coach, and develop General Managers and FOH management teams through regular one-on-ones, performance reviews, and on-site presence.
Drive management recruiting, onboarding, training, and retention in partnership with HR and the Vice President of Operations.
Ensure managers are operationally disciplined, financially literate, and guest-focused.
Champion training programs and ensure consistent execution of onboarding and leadership development initiatives.
Foster a culture of accountability, collaboration, and continuous improvement across all concepts.
HR, Systems & Compliance
Partner with HR to support the full employee lifecycle, including hiring, onboarding, performance management, and compliance.
Ensure adherence to local, state, and federal labor, safety, and sanitation regulations.
Ensure proper adoption and effective use of operational systems, including POS, scheduling, inventory, and reservation platforms.
Identify gaps in training, process, or systems and lead solutions in partnership with cross-functional teams.
Guest Experience & Brand Execution
Act as a visible ambassador of Umami Riot's values, hospitality philosophy, and brand standards.
Support execution of marketing initiatives, promotions, and events at the unit level.
Monitor guest feedback and partner with management teams to address opportunities and elevate service.
Ensure each concept maintains its unique identity while meeting shared operational and hospitality standards.
New Restaurant Openings & Special Projects
Serve as an operational lead for new restaurant openings, owning execution from pre-opening through post-opening stabilization.
Partner with Culinary, Beverage, Service & Hospitality, and Development teams to ensure operational readiness, staffing, training, and systems execution.
Support implementation of opening timelines, checklists, and performance plans.
Lead assigned operational projects that drive scalability, consistency, and continuous improvement across the portfolio.
Qualifications
8-10+ years of progressive restaurant leadership experience, with multi-unit oversight preferred.
Proven experience in chef-driven, hospitality-focused concepts.
Strong financial acumen, including P&L ownership, labor management, and cost controls.
Demonstrated ability to lead, coach, and hold management teams accountable.
Highly organized, detail-oriented, and results-driven.
Comfortable working nights, weekends, and holidays as required.
Strong working knowledge of service, beverage, food safety, and sanitation standards.
Professional presence with a collaborative, people-first leadership style.
Success Metrics
Consistent operational execution and brand standards across all concepts.
Achievement of sales, labor, and profitability targets.
Strong engagement, development, and retention of General Managers and leadership teams.
Improved guest satisfaction, service consistency, and operational discipline.
Behavioral Profile
Balances entrepreneurial thinking with structure, systems, and scalable processes.
Brings an “above and beyond” work ethic and strong ownership mentality.
Passionate about coaching, developing, and leading high-performing teams.
Able to shift seamlessly between strategic planning, data analysis, and hands-on execution.
Demonstrates high integrity, resilience, and emotional maturity.
Open to feedback and committed to continuous improvement.
Influences and collaborates effectively across all levels of the organization.
Acts as a brand ambassador, consistently representing Umami Riot's culture and values.
$83k-139k yearly est. 2d ago
Service Manager
Miller-Bradford & Risberg, Inc. 3.1
Sussex, WI jobs
Miller-Bradford & Risberg is a progressive sales and service organization dedicated to providing our customers with excellent quality construction equipment and support services. The same values that have made Miller-Bradford & Risberg a wonderful place to work ensure that its customers receive first class treatment.
"MBR" is seeking a candidate who exhibit key skills of: leadership, strong & effective communication & customer service driven.
The Service Manager reports to the Branch Manager and will manage the service department at our Sussex, WI branch location. This top position is responsible for managerial of subordinates, forecasting and planning, employee relations and team development and customer service/sales and marketing.
Success in this position requires a bachelor's degree or equivalent experience in service operations and labor with experience in selling at a management level. A strong working knowledge of construction equipment operations and mechanical functions. Solid shop floor management knowledge and experience. Good understanding of financial reporting principles. Solid understanding of pricing and discounting effects. Good business acumen. Ability to lead and mentor subordinates and leadership skills in a specialized repair environment. Excellent communication skills, solid customer service skills, the ability to multi-task, work independently, and a can-do attitude. Must be highly organized. Must have valid driver's license and acceptable driving record.
$41k-60k yearly est. 1d ago
Store - Huck's Assistant Manager
Huck's Market 4.3
Evansville, IN jobs
This is so much more than just a job! Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck's. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times.
Our golden rule: "The customer is the most important person in all our stores."
Job Title: Huck's Market Assistant Manager
Job Purpose:
Th Assistant manager is responsible for the proper and efficient operation of their shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store and to assist the manager in management functions. An Assistant Manager must be willing to accept a promotion and assume the responsibilities of a store manager upon completion of training programs and as an opening is available. (The option to relocate when there is an opening is negotiable.)
Job Duties and Responsibilities:
General Management
Gives all customers prompt and courteous service, which includes using the gasoline intercom to greet customers and adhering to Best In Class standards
Observes shiftoperating hours at all times as assigned by the Store Manager including helping to fill shifts
Work the store manager's days off as well as at least two (2) evening shifts per week. We want to have our strongest associates in the store during peak hours.
Performs specific tasks as assigned by the Store Manager
Effectively communicates with store associates and management
Follows all federal, state, and local laws and ordinances pertaining to the operation of the store
Provides a role model of conduct for other associates in the store
Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
Ensure all associates are in proper uniform and providing prompt, courteous customer service
Bookkeeping
Completes a shift change report at the beginning and end of the shift according to company policy
Properly records all hours worked by clocking in/out on the computer at the store.
Rings all sales as discussed in the Policy Manual and Basic Training Manual
Accurately records all over rings and refunds
Completes daily paperwork and makes store deposits as directed by the Store Manager
Human Resources
Treats all associates with dignity and respect and uses the proper personnel management techniques
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Security
Ensures all associate shift procedures are followed
Ensures a safe shopping and working environment
Ensures cash and merchandise in the store are handled in a secure manner according to company policy
Ensures vendor check- in procedures are followed per company policy
Merchandising
Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
Properly cleans and maintains equipment and readies high margin products such as coffee, fountain drinks, etc. as directed by Store Manager
Uses correct pricing as listed on the DSD or grocery book for all merchandise
Maintenance
Ensures store appearance reflects company expectations and standards
Floors are kept clean, waxed and buffed to a high gloss shine
Store windows and all glass are clean
Parking lot is swept daily, kept clean and in good repair
Ensures rest rooms are clean and in good working order
Reports any maintenance problems that cannot be corrected immediately without assistance to the Store Manager
Ensures all food service areas are kept clean and follows all sanitation procedures
Safety
Ensures that lifting procedures are followed, per company policy
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to store manager and corporate office
Huck's Bucks Loyalty App
Actively promote the Huck's Bucks Loyalty app to customers
Communicate to customers the benefits of signing up and using the app
Monitor transactions for potential misuse of points or discounts
Assist customers on how to sign up and use the app for discounts and redemption
Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
Opportunities for career advancement and professional development within a growing company.
Employee discounts for food and fuel.
The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
Huck's is an equal opportunity employer. At Huck's we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.