Analyst, Desktop Support - IT Infrastructure - Full Time (On-site Towanda/Troy)
Towanda, PA jobs
The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems.
Experience:
1. Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred.
2. Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android)
3. Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11.
4. Experience migration operating system versions and updating desktop images.
5. Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools.
6. Excellent knowledge of computers and peripherals.
7. Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices.
8. Strong customer service orientation, good written and oral communication skills, self-motivated and directed.
9. Working knowledge of managing tickets, follow-up actions and close issues.
10. Ability to work in a fast-paced environment, manage user expectations and potential risks.
11. Experience with patch management software.
12. Basic understanding of LAN/WAN network infrastructure technologies.
13. Basic understanding of security technologies including firewalls and antivirus.
14. Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
15. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
16. Experience with resolving multiple issues simultaneously.
Education:
1. Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses/Certifications:
1. Preferred certifications include CompTIA A+.
Essential Functions:
- Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware.
- Perform preventative maintenance on hardware.
- Test and plan the deployment of new operating system releases, vendor patches and commercial software releases.
- Develop and document standardized user processes and procedures; “how-to” documentation.
- Provides proactive and advanced troubleshooting and analysis.
- Understands and accounts for interactions between technologies and applications.
- Responsible for maintaining ticket status and resolution information in ticketing system.
- Accountable for meeting established performance metrics which will be used in performance evaluations.
- Participates in on-call support rotation as specified by management.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Promotes the use of TGC's PMO methodology and standards to manage IT initiatives.
- Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Performs related duties as assigned and unrelated duties as requested.
Other Duties: Other duties as assigned
Mobility Specialist - Physical Therapy - Full Time
Sayre, PA jobs
In collaboration with Rehabilitation and Nursing, and under the direction of Rehabilitation, the Mobility Specialist provides mobility to promote maximum function based on AM-PAC Mobility Score and Johns Hopkins Highest Level of Mobility (JH-HLM) goal score.
Education, License, & Cert:
High school Graduate/GED and must be knowledgeable in use of computers.
Prefer successful completion of a CNA training course or currently enrolled in a licensed nurse program or successfully completed a fundamentals of nursing course, or has had experience in the field of Therapy or previously completed internal training for a care partner role or mobility specialist
Experience:
Experience desired but not necessary
Licenses & Certifications:
None required
School Education:
High School Grad or Equivalent
Essential functions:
Participates in the mobility of all patients based on AM-PAC Mobility Score and JH-HLM Goal Score
Openly communicates individual patient progress so all members of the healthcare team are involved and aware of the patient's level of function
Collaborate with RN staff prior to mobilizing patient to ensure patient is medically stable for activity.
Incorporates proper safe patient handling skills such as body mechanics for safe lifting, turning and positioning of patients
Ensure all appropriate patients are out of bed daily utilizing the necessary equipment based on the patients current level of function
Assist therapy team as a second set of hands during sessions when warranted
Other Duties:
Maintain a clean and safe environment for mobilization of the patient
Demonstrate the ability to accept other non-routine work assignments as appropriate
Maintain PAR level of Safe Patient Handling Equipment on the nursing unit
Attend Monthly Rehab staff meetings as appropriate
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Headache Specialist
Bethlehem, PA jobs
Join a 100 top hospital with a newly established neurology residency program! St. Luke's University Health Network, the region's largest, most established health system, and major teaching hospital is seeking a BC/BE Headache Specialist.
St. Luke's Neurology Associates is part of the network's Neuroscience Service Line, a comprehensive and integrated team comprised of neurologists, neurosurgeons, neuro-rehabilitation and behavioral health, offering leading-edge care for all subspecialties in neurology and behavioral health. Our growing team is comprised of 34 neurologists and 27 advanced practitioners.
In joining St. Luke's University Health Network you'll enjoy:
Residents and Fellows will receive a substantial, monthly stipend at sign on
Team-based care with well-educated, dedicated support staff
A culture in which innovation is highly valued
Exceptional compensation package, starting bonus, and relocation reimbursement
Rich benefits package, including malpractice, health and dental insurance, and generous CME allowance
Work/life balance and flexibility
Teaching, research, quality improvement and strategic development opportunities
*Unfortunately, we cannot sponsor visas
If you are interested in learning more about this opportunity, please contact:
Drea Rosko
Sr. Physician Talent Acquisition Specialist
St. Luke's University Health Network
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Patient Service Specialist Ophthalmology-Full Time
Binghamton, NY jobs
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Pay ranges from $17.00-$23.49
Other Duties:
1. Other duties as assigned.
Patient Service Specialist- Family Practice- Per Diem
Ithaca, NY jobs
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information.
Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record.
Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
Adheres to departmental and organizational policies and attends meetings/huddles as required.
Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
Other duties as assigned.
The pay ranges from $17.00-$23.49
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Credentialing Specialist.
Syracuse, NY jobs
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as
Credentialing Specialist
.
Job Summary:
The Credentialing Specialist plays a vital role within our Insurance Operations Team. This position will be responsible for ensuring the expeditious procurement of provider licenses and credentialing documents. Successful candidates will have excellent time management and communication skills. The position will report to and maintain full support of the Credentialing Manager.
Essential Responsibilities:
Execute licensure and credentialing processes for new and existing providers including but not limited to obtaining or requesting required documentation from various third-party sources and regular communication with appropriate state board representatives and the Field Management Team
Source and maintain up-to-date information regarding all new and existing state and federal requirements as they pertain to professional licensing and credentialing requirements, processes, schedules, etc.
Report licensure and credentialing expiration dates and renewal requirements to the providers as well as the appropriate members of the Field Operations Management Team, Compliance & Risk Management, etc.
Work closely with the enrollment team to ensure proper processing of Provider credentials for enrollment in various dental plans
Perform other clerical and administrative responsibilities as assigned
Position requirements:
High School Diploma or equivalent, College Degree preferred
1-2 years years credentialing experience required
Excellent verbal & written communications & customer service skills
Excellent time management, prioritization, and organizational skills a must
Detail oriented with a strong analytical, and problem-solving skills
Proficient use of Microsoft Office Suite
Pay rate: $23 ~ $25 / hr.
Coding / Revenue Cycle Specialist
Jenkintown, PA jobs
Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You'll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. We look forward to being a part of your professional journey. We invite you to apply today.
SUMMARY OF JOB:
The Coding Specialist assigns diagnostic and procedural codes consistent with ICD-10 and CPT-4 guidelines, UHDDS sequencing guidelines, CMS coding guidelines, Medicare and Medicaid regulations and the American Hospital Association coding guidelines and it's publication, Coding Clinic, and AMA's publication, CPT Assistant, for assigned hospital based professional service areas of HRPAS employed practitioners. Responsible for consistently meeting quality expectations for documentation review, coding, and meets Redeemer Health's expected productivity standards for the position. Performs assigned duties in accordance with health system specific coding policies and procedures. The Coding Specialist will assist the assigned HRPAS hospital based providers with instruction, feedback and documentation review in their particular specialty area. Responsible for remaining current with latest healthcare technology and coding advice through reading available coding literature, attendance of seminars and in-services, internet research and other educational resources. Collaborates with charge entry personnel to ensure proper entry of diagnostic and billing codes in accordance with guidelines and for assigned areas and for trouble shooting any system or payor rejections for coding and/or documentation purposes. Performs duties in support of Redeemer Health mission to ensure the highest quality of patient care in an economically sound and efficient manner.
CONNECTING TO MISSION:
All individuals, within the scope of their position are responsible to perform their job in light of the Mission & Values of the Health System. Regardless of position, every job contributes to the challenge of providing health care. There is an ongoing responsibility for ensuring that the values of Respect, Compassion, Justice, Hospitality, Holitisic Approach, Stewardship, and Collaboration are present in our interactions with one another and in the services we provide.
RECRUITMENT REQUIREMENTS:
Registered Health Information Administrator or Registered Health Information Technician or equivalent experience, with a Certified Coding Specialist Certification.
· Must have a minimum of two years of progressive coding and/or billing and registration functions in health care setting and experience utilizing ICD-9/10-CM and CPT-4 in medical/physician specialties..
· Background in Anatomy, Physiology, Clinical Medicine and Medical Terminology.
· A graduate of an accredited coding program with certification of completion or successful completion of college credited course work in Medical Terminology, Anatomy & Physiology and Pathophysiology/Disease Processes/Pharmacology required.
· Works claim edits identified along with compliance of the Medicare Coverage Determinations ( MCD ), National Coverage Determination ( NCD ) as well as payer specific edits as outlined via contractual agreements particularly around coding matters and when other factors causing the edits are identified refers to proper person to ensure a clean claim is submitted.
· Serve as an information rescource and guide to clinicians, champion the need to change coding behaviors and serve as subject matter expert.
· Submit any issues or trends found within documentation of a physician and/or physician extender to that provider directly or to supervisor.
· Review to ensure that clinical documentation substantiates the evaluation and management, procedures and modifier selected in accordance with Federal, State and system documentation and coding requirements.
· Manage and reslove Zero-Pay Worklist, Fully Worked Receivables, complete special project work, review and respond to adjustments/payment data with approval (or initiate appeal) communicate trends and root issues through proper lines of reporting
· Requires the ability to read and interpret medical terminology and apply coding skills utilizing knowledge of anatomy, physiology and disease processes as well as procedural coding.
· Prior experience in coding mentorship and compliance review preferred particularly with physicians/providers.
· Must be detail oriented and have sound computer skills.
· Experience with review of electronic health records software applications.
LICENSE AND REGULATORY REQUIREMENTS:
Certified Coding Specialist (CCS)
EOE
EQUAL OPPORTUNITY:
Redeemer Health is an equal opportunity employer. We prohibit discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability veteran status or any other protected classification required by law.
Claims Processing Specialist
Tarentum, PA jobs
Job Details Blackburn's Corporate - Tarentum, PA InsuranceDescription
Job Opening: Claims Processing Specialist at Blackburn's
Are you a detail-oriented professional with a passion for the healthcare industry? Blackburn's is looking for a Claims Processing Specialist to join our Corporate Claims department and perform third-party medical billing functions. If you thrive in a fast-paced environment and possess excellent organizational and communication skills, this could be the perfect opportunity for you!
What You'll Do:
Manage and verify third-party medical claims for accuracy and compliance.
Collaborate with cross-functional teams to resolve billing discrepancies and insurance denials.
Process claims efficiently while adhering to strict filing deadlines.
Contribute to the improvement of billing processes to reduce denials and increase efficiency.
Utilize your strong communication skills to work with internal teams and external clients.
Why Join Us? At Blackburn's, we're committed to creating a positive impact in the healthcare industry by delivering quality products and services. As part of our team, you'll have access to in-house training, opportunities for career growth, and a collaborative work environment. We offer competitive pay, benefits, and the chance to be part of a company that values its employees.
Work Hours: 8:00 a.m. - 4:30 p.m. or 8:30 a.m. - 5:00 p.m.
If you have a passion for medical billing and enjoy working in a dynamic, fast-paced environment, we'd love to hear from you!
Apply today and join us in making a difference at Blackburn's!
Qualifications
What We're Looking For:
Prior experience in healthcare-related industries, preferably with third-party medical billing.
Strong attention to detail, time management, and the ability to juggle multiple tasks.
Excellent interpersonal skills, with the ability to work both independently and as part of a team.
Proficiency in Microsoft Office, with knowledge of Word and Excel.
Ability to work independently, prioritize workload, and adapt to changing environments.
Clinical Scheduling Specialist
Wheatfield, NY jobs
Elderwood at Wheatfield is searching for a seasoned Clinical Staff Scheduler to join our team. Minimum of two (2) years of related experience scheduling staff in a high volume healthcare environment is required.
The Clinical Scheduling Specialist generates, manages and updates master schedules for the nursing department while making adjustments as needed according to budgetary constraints, census fluctuations, attendance tracking, benefit accrual entries, and leaves of absence.
Responsibilities
1. Acts as the point person and lead for all matters related to scheduling staff.
2. Thoroughly understands and uses the master staffing schedule extensively.
3. Uses multiple staffing tools intricately and possesses an in-depth understanding staffing to census expectations.
4. Troubleshoots and effectively problem-solves staffing complexities with minimum supervision.
5. Displays understanding of PPD metric and how to staff accordingly.
6. Maintains regular, consistent communication with DON/ADON to ensure coordination of staffing.
7. Maintains accuracy of nursing schedule in Kronos and all required tracking.
8. Prepares daily staffing sheets with continual revisions as necessary.
9. Follows company policies for staffing as well as budgeted guidelines for assignment of staff.
10. Completes a listing of vacant nursing positions for DON weekly.
11. Schedules staff time off requests according to established guidelines and the DON/ADON's approval/direction.
12. Ensures at least one other staff member is trained on the Staffing Specialist's position in the event of vacation, sick leave, vacancy, etc.
13. Identifies critical or difficult to fill positions/shifts and takes proactive action to balance the schedule.
14. Reviews daily exception logs for payroll and assists with payroll preparation for the nursing and nursing admin department.
15. Communicates regularly with agency contacts and maintains positive, proactive business relationships.
16. Collaborates with human resources regarding policy implementation, compliance for new staff (both internal and agency) and properly communicates all staff requests (e.g. status changes).
17. Displays professionalism and ability to work in a high volume, fast-paced environment.
18. Communication expert with the ability to approach staff easily, form strong relationships and persuade staff to assist in times of need.
19. Consistently demonstrates fairness and impartiality in accordance with company scheduling/staffing practices.
20. Utilizes electronic timekeeping system as directed.
Qualifications
Minimum of Associates degree (Bachelors preferred)
Minimum of six (6) years of related experience in a high paced environment preferably in staffing/scheduling or operations
Proficiency in Microsoft Excel
Prior experience with scheduling platforms, specifically Kronos, strongly preferred
This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.
EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Auto-ApplyPart-time Scheduling Specialist - Pittsburgh, PA
Coraopolis, PA jobs
Job DescriptionDescription:
Gateway Rehab Center (GRC) has an opportunity for a Part-time Scheduling Specialist who is caring, compassionate and displays excellent customer service to individuals who are calling GRC seeking admission to treatment. This position guides prospective patients through the admissions process by taking initial calls, completing screenings, and scheduling outpatient evaluations.
This position is remote, but the ideal candidate must live in Pittsburgh, PA region or surrounding counties.
This position receives frequent supervision and instruction. Note: The position is Part-time, but we will require some evening hours.
Why Choose Gateway Rehab?
Make an impact through Gateway's mission
“to help all affected by addictive disease to be healthy in body, mind, and spirit.”
Be a part of an organization that has been leading the way in addiction treatment for over 50years.
Enjoy the flexibility of a fully remote role while maintaining meaningful client connections.
Responsibilities
Completes non-clinical evaluation components consisting of and not limited to: answering initial calls and completing the pre-screening process, coordinating and scheduling outpatient evaluations.
Receive calls for other departments and will need to route calls appropriately.
Knowledge Skills and Abilities
Computer proficiency with working knowledge of Word, Excel, Teams and use of email.
Excellent verbal and written communication skills and organizational skills.
Familiarity with drug and alcohol/mental health treatment and/or managed care processes preferred.
Ability to multi-task.
Excellent time management skills.
Requirements:
High school diploma or GED.
Additional Requirements
Pass a PA Criminal Background Check.
Obtain PA Child Abuse and FBI Fingerprinting Clearances.
Pass Drug Screen.
Obtain 2-Step TB Test.
Work Conditions
Remote
Favorable working conditions work which may include evening hours of work.
Minimal physical demands.
Mental demands include attention to detail and strong customer service.
GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
Scheduling Specialist
Saratoga Springs, NY jobs
Scheduling Specialist Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY12866 Employment Type: Part Time Shift/Schedule: Varied Department: ED Professional Services Salary Range: $30,500-32,500/annually#based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We#re looking for a dedicated Scheduling Specialist#to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our#team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role, you will#provide#administrative support to the Emergency Medicine physician group with a primary focus on physician scheduling. What You#ll Do Manage, and update physician and Advanced Practice Provider (APP) schedules to ensure adequate shift coverage, including working to fill open shifts and emergency coverage. Process schedule changes, swaps, and time-off requests. Maintain accurate scheduling records and distribute updated schedules to physicians, APP#s and leadership. Serve as the primary contact for scheduling inquiries. Generate reports related to scheduling, shift assignments, and coverage metrics. #Assist with new physician onboarding related to scheduling. Provide additional administrative support as needed, including meeting coordination, document management, payroll and communication tasks. Support credentialing and compliance processes as directed. What You Bring High School Diploma or GED Bachelors or Associates Degree preferred Previous administrative or scheduling experience required Healthcare or physician group experience preferred. Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. Opportunities to grow within the Albany Med Health System Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career. Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.
Scheduling Specialist
Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY12866
Employment Type: Part Time
Shift/Schedule: Varied
Department: ED Professional Services
Salary Range: $30,500-32,500/annually based on experience and qualifications
About Saratoga Hospital
At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.
About the Role
We're looking for a dedicated Scheduling Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role, you will provide administrative support to the Emergency Medicine physician group with a primary focus on physician scheduling.
What You'll Do
* Manage, and update physician and Advanced Practice Provider (APP) schedules to ensure adequate shift coverage, including working to fill open shifts and emergency coverage.
* Process schedule changes, swaps, and time-off requests.
* Maintain accurate scheduling records and distribute updated schedules to physicians, APP's and leadership.
* Serve as the primary contact for scheduling inquiries.
* Generate reports related to scheduling, shift assignments, and coverage metrics.
* Assist with new physician onboarding related to scheduling.
* Provide additional administrative support as needed, including meeting coordination, document management, payroll and communication tasks.
* Support credentialing and compliance processes as directed.
What You Bring
* High School Diploma or GED
* Bachelors or Associates Degree preferred
* Previous administrative or scheduling experience required
* Healthcare or physician group experience preferred.
Why Saratoga Hospital
* A caring, community-focused culture rooted in teamwork and trust
* Supportive leadership that invests in your development and well-being
* Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
* Opportunities to grow within the Albany Med Health System
* Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions
Our Commitment
We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you.
How to Apply
Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.
Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.
Associate Specialist - Controlled Substance Compliance
Melville, NY jobs
This position is responsible to acquire/maintain/audit company licensing and product registration as needed. Research and analyze applicable legislation and Federal, State and Local regulations to ensure the company's ongoing compliance.
KEY RESPONSIBILITIES:
Research and analyze applicable laws and regulations; develop and implement the necessary policies and procedures to ensure the Company's ongoing compliance with Federal, State and local requirements.
Implement systems and processes needed to ensure compliance with the receipt, storage and distribution of controlled substances, list 1 chemicals and other regulated products; as well as tracking distribution of prescription drugs and medical devices.
Support Distribution Center management and designated staff on the actions necessary to maintain regulatory compliance.
Provide guidance to the company and subsidiaries to perform actions in order to maintain regulatory compliance for various facilities.
Provide support in the coordination and conducting routine Regulatory audits of Henry Schein facilities, affiliates and subsidiaries.
Develop appropriate awareness and training programs for TSMs consistent with regulatory compliance policies and procedures.
Participate in special projects and performs other duties as required.
SPECIFIC KNOWLEDGE & SKILLS:
Understanding of regulations applicable to HS operations.
GENERAL SKILLS & COMPETENCIES:
General proficiency with tools, systems, and procedures
Basic planning/organizational skills and techniques
Basic analysis and problem-solving skills
Basic verbal and written communication skills
MINIMUM WORK EXPERIENCE:
Typically 1 to 3 years of related professional experience.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
The posted range for this position is $55,382-$76,151, which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: ***************************
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is
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. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
Auto-ApplyEvaluation Specialist III
Albany, NY jobs
Applications to be submitted by December 15, 2025
Compensation Grade:
P23
Compensation Details:
Minimum: $86,019.00 - Maximum: $86,019.00 Annually
Positions with a designated work location in New York City, Nassau, Rockland, Suffolk, or Westchester Counties will receive a $4,000 annual downstate adjustment (pro-rated for part-time positions).
Department
(OHEHR) AI - AIDS Institute
Job Description:
Responsibilities
The Evaluation Specialist III will develop and implement research projects and will contribute to the evaluation of programs within the AIDS Institute. The incumbent will be responsible for all aspects and phases of the evaluation and research processes, including problem definition, planning, implementation, analysis, interpretation, and reporting of findings. The incumbent will supervise staff and perform other related duties as assigned. As such, the incumbent in this position will have many opportunities to: (1) collaborate with staff across multiple program areas within the AIDS Institute; (2) design, create, and implement new data tools; (3) analyze data and present findings at management and stakeholder meetings as well as at professional/academic conferences; and (4) publish in peer-reviewed journals.
The Evaluation Specialist III will be located in the Center for Program Development, Implementation, Research, and Evaluation at the AIDS Institute and will be responsible for the development and implementation of research and program evaluation projects in areas including but not limited to HIV/AIDS, STIs, viral hepatitis, drug-user health, and LGBTQ health.
Minimum Qualifications
Bachelor's degree in a related field and three years of experience in the evaluation and/or analysis of health, human services or related programs and/or fields; OR an Associate's degree in a related field and five years of such experience; OR seven years of such experience. A Master's degree in a related field may substitute for one year of such experience.
Preferred Qualifications
Master's degree in public health, epidemiology, public administration, public policy, a related social and behavioral sciences, or a related field. Experience in data collection and evaluation of data for review and analysis of public health program areas. Experience in data analysis using R, SAS, Stata, Python, SPSS and/or other analytical and data management tools. Experience working with large population-based data sets. Experience with survey development. Experience in project management. Experience with qualitative data analysis. Experience with quality improvement methodologies. Grant and or scientific report writing experience.
Conditions of Employment
Grant funded position. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required.
Valid and unrestricted authorization to work in the U.S. is required. Visa sponsorship is not available for this position.
Travel up to 25% of the time will be required.
The selected candidate must reside within a reasonable commuting distance of the official work location specified in the job posting and must also be located in or willing to relocate to one of the following states: New York, New Jersey, Connecticut, Vermont, or Massachusetts, prior to hire. Telecommuting will be available.
HRI participates in the E-Verify Program.
Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans
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About Health Research, Inc.
Join us in our mission to make a difference in public health and advance scientific research! At Health Research, Inc. (HRI), your work will contribute to meaningful change and innovation in the communities we serve! At HRI, we are on a mission to transform the health and well-being of the people of New York State through innovative partnerships and cutting-edge public health initiatives. As a dynamic non-profit organization, HRI plays a crucial role in advancing the strategic goals of the New York State Department of Health (DOH), Roswell Park Comprehensive Cancer Center (RPCCC), and other health-related entities.
HRI offers a robust, comprehensive benefits package to eligible employees, including:
Health, dental and vision insurance - Several comprehensive health insurance plans to choose from;
Flexible benefit accounts - Medical, dependent care, adoption assistance, parking and transit;
Generous paid time off - Paid federal and state holidays, paid sick, vacation and personal leave;
Tuition support - Assistance is available for individuals pursuing educational or training opportunities;
Retirement Benefits - HRI is a participating employer in the New York State and Local Retirement System and offers optional enrollment in the New York State Deferred Compensation Plan. HRI provides a postretirement Health Benefits Plan for qualified retirees to use towards health insurance premiums and eligible medical expenses;
Employee Assistance Program - Provides educational and wellness programs, training, and 24/7 confidential services to assist employees, both personally and professionally;
And so much more!
Auto-ApplyHospital Storeroom Specialist -Full Time
Meadville, PA jobs
Job Summary: To supply all departments and Nursing units with medical and general supplies for patient and departmental use.
Essential Job Duties and Performance Expectations:
1. Replenish sub inventories as scheduled while following established procedures.
2. Assist departments on the PAR level system routinely changing levels as product usage changes.
3. Fill and deliver department supply orders at scheduled times.
4. Maintain accurate records of items issued, items received and transferred in stores, keeping inventory adjustments to a minimum.
5. Attach patient charge stickers to chargeable products. Scan the charges into the computer system from the patient label cards, completing on a timely basis.
6. Stock shelves and rotate stock routinely in the Storeroom.
7. Adjust inventory to account for inventory variations, keeping the inventory levels accurate.
8. When answering telephone calls, fill requests and deliver items and document items dispensed.
9. Participate in the Annual Physical Inventory, scheduling workload accordingly. Inventory is June 30th and may require alternate and mandatory hours.
10. Complete in a timely manner, the specific departmental tasks assigned by supervisor, manager or director.
11. Clean the sub carts (exchange carts) as assigned.
12. Demonstrate the ability to set appropriate work priorities.
MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Must be able to read, write, and follow written and oral directions.
High school diploma/GED required.
Experience in Materials Handling/Warehousing preferred. Healthcare environment a plus.
Must be able to communicate clearly with other members of the healthcare team, customers and guests.
Must have a valid driver's license and be able and willing to drive a Box Truck
.
Judgement:
Work is performed with a minimum amount of supervision. The Stores Specialist must maintain organization and order under various levels of deadlines, be able to relate and deal diplomatically with people at all levels of the organization and be able to perform repetitive tasks, work at a quick pace when pressured in emergencies and keep information confidential.
Registration/Scheduling Specialist
Radnor, PA jobs
Could you be our next Registration Scheduling Specialist with Main Line Health? By applying for this position, you can explore ALL Registration Scheduling Specialist opportunities across our Main Line Health locations - including but not limited to: Lankenau Medical Center, Bryn Mawr Hospital, Riddle Hospital, Paoli Hospital, Main Line HealthCare (MLHC) - Concordville, Mirmont Treatment Center, Ellis Preserve, and more. When you apply to this position, you will be considered for openings across multiple sites based on your experience, interests, and operational need.
Available Opportunities Across Our Main Line Health Locations:
Available shifts: Full-time and Part-time
Available schedules: Days, Evenings, Nights
Please note: Some locations include weekend shifts based on operational needs
Why work as a Registration Scheduling Specialist with Main Line Health?
Develop and Grow Your Career! Be one of the many Main Line Health employees who advance their career through our Tuition Reimbursement Program, eligible for up to $6,000 annually based on FTE status/position. Many of our Registration Scheduling Specialists grow into leadership, billing, or clinical roles within the health system.
Make an Impact! As one of the first points of contact for new and returning patients, you make the first impression that sets the tone for their entire experience. You'll play an integral role in providing excellent, empathetic customer service by accurately capturing patient data, ensuring a smooth registration or scheduling process, and helping patients understand their services and financial responsibilities.
Join the Team! There's a litany of reasons why our registration/scheduling team loves it here, but don't take my word for it. I invite you to check out some of our news, updates, and awards, our multi-year running Great Place to Work certification, and our commitment to diversity, respect, equity, and inclusion (Main Line Health is the top-ranked PA health system in Forbes Magazine's America's Best Employers for Diversity for 2024).
Position-Specific Benefits Include: You are eligible for up to 120 hours of paid time off annually (based on FTE status). We also offer several employee discounts to various activities, services, and vendors, as well as free employee parking at all Main Line Health locations.
Experience:
Required:
* 2+ years of customer service experience.
* Excellent customer service and computer skills.
Preferred:
* Minimum of 2 years of registration experience in a medical setting.
* Knowledge of medical terminology.
* Knowledge of insurance and third-party reimbursement.
Education:
* High school diploma or GED required.
Apply today! Your application will be reviewed, and if selected, you'll be contacted for a one-way video interview or a direct phone screen with a recruiter. Thank you for your time and interest in Main Line Health!
Additional Information
* Requisition ID: 250000HE
* Employee Status: Regular
* Benefit Eligibility: Full-Time Benefits
* Schedule: Full-time
* Pay Range: $18.01 - $27.91
* Job Grade: 205
Utilization Review Specialist
New York, NY jobs
Job DescriptionREPORTS: Director of Utilization Review
DEPARTMENT: Clinical
MAJOR FUNCTIONS:
Under the direction of the Director of Utilization Review, the Specialist will coordinate Medicaid Managed Care authorizations and re-authorizations for clients receiving behavioral healthcare services from Odyssey House's Part 820 residential programs. The Specialist will monitor claims and approvals, and coordinate internally and externally, to ensure uninterrupted service provision. This position is responsible for all verbal and written documentation as required by payers. Candidates must understand the various aspects of the managed care system including LOCATDR 3 criteria, behavioral health benefits, precertification, utilization review, peer reviews, discharge reviews, and appeals. Knowledge of substance use and mental health disorder treatments, including assessments, treatment planning, continuing care recommendations, DSM 5 and ICD 10 diagnostic codes, medications, and medicated assisted treatment is required.
SPECIFIC DUTIES & RESPONSIBILITIES:
Complete utilization review-based documentation and all required updates.
Complete utilization, discharge, and peer reviews.
Initiate and resolve appeals.
Ensure clinical documentation is up to date and complete.
Utilizes the Concurrent Review/LOCATDR 3 to identify and advocate for appropriate level of care placement.
Ensure that both effective utilization review management and client experience standards are maintained.
Monitor concurrent and retro-review status.
Help assess and implement systems and protocols to improve the utilization process.
Meet regularly with multi-disciplinary team members concerning consumer and program issues; assists in development or modification of procedures for improvement of services.
Stay abreast of new developments in the field of Quality Assurance/Improvement as related to substance use disorder and mental health treatment, recommend new policies and revise existing policies/procedures for compliance with all applicable laws and standards.
Assist with training on relevant topics to management team, clinical staff, and other relevant GRCR staff.
Prepare, file, and maintain department tracking systems related to authorizations and communications with clinical team as needed.
Attend regularly scheduled staff meetings and case conferences.
Attend all required in-service training seminars.
Other relevant duties as required.
REQUIREMENTS:
Master's degree in social work preferred, Counseling, Psychology, Public Health, etc. with one (1) year experience working in a social service, health care insurance or utilization review role OR at least 5 years employment with progressive responsibility in a social service, health care or utilization review role.
Qualified Health Professional (LCSW, LMSW, LMHC, LMFT preferred) CASAC-T required with ability to secure CASAC within 6 months from hire.
Knowledge of OASAS regulations preferred.
Highly organized and ability to manage multiple projects and priorities to meet deadlines and revenue goals.
Communicate effectively, both orally and in writing.
Ability to work within the context of a multi-disciplinary team, build relationships and foster partnerships.
Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Records, and Outlook programs).
In addition to competitive salaries, Odyssey House offers:
A 35-hour work week (as opposed to a 40-hour work week)
Vacation Plan and Holiday Schedule
Life Insurance
Medical Insurance (Two Plans)
Dental and Vision Insurance
Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
Long-Term & Short-Term Disability
Flexible Spending Account/Health Reimbursement Account
403(b) Plan
Corporate Counseling Associates (CCA) EAP benefit
Ability Assist Counseling Services (through The Hartford)
Commuter Benefits
Educational Assistance Programs
Special shopping discounts through ADP Marketplace and PlumBenefits
RUFit?! Fitness Program
Pet Insurance
Legal Assistance
Optum Financial Service through ConnectYourCare
Benefit Advocacy Center through Gallagher
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
Peer Specialist
New York, NY jobs
Job Description
Our Mission:
Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages-and across all five boroughs-beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.
If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real
In addition to competitive salaries, Odyssey House offers (Full-Time Employees Only):
A 35-hour work week (as opposed to a 40-hour work week)
Vacation Plan and Holiday Schedule
Life Insurance
Medical Insurance (Two Plans)
Dental and Vision Insurance
Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
Long-Term & Short-Term Disability
Flexible Spending Account/Health Reimbursement Account
403(b) Plan
Corporate Counseling Associates (CCA) EAP benefit
Ability Assist Counseling Services (through The Hartford)
Commuter Benefits
Educational Assistance Programs
Special shopping discounts through ADP Marketplace and PlumBenefits
RUFit?! Fitness Program
Pet Insurance
Legal Assistance
Optum Financial Service through ConnectYourCare
Benefit Advocacy Center through Gallagher
Hourly Compensation Rate: $20.80
MARJOR FUNCTIONS:
The Peer Specialist is a fully integrated outreach team member who provides linkage and referrals services to recipients with mental health and co-occurring disorders. Because of their personal life experiences with mental health wellness and co-occurring recovery, which demonstrates self-sufficiency, the Peer Specialist provides expertise that other professional training cannot replicate.
The Peer Specialist will advocate, counsel, educate and find specific resources to refer/link the enrolled recipient(s) to reach their individual goals. The enrollment into the program for referrals/linkages will remain in place for six weeks. Once that timeframe has been reached the individual recipient case will be closed out, however there could be exceptions if the recipient(s) needs further assistance in reaching their individual goal.
SPECIFIC DUTIES & RESPONSIBILITIES:
Provide outreach to the community at large in an effort to locate, intake and refer/link recipients to mental health and other services; as outlined in the Recovery/Action Plan (10 recipients a month).
Keep charts updated weekly. Weekly contact with the recipient needs to be documented in the chart in regard to progress, lack there-of or change in objectives, interventions and goals.
Support the recipient(s) in maintaining focus and accomplishment of their identified goals.
Organize and facilitate focus topic wellness group. In these groups' attendance will be taken and only unduplicated recipients will be counted as a contact monthly.
Assist the Outreach Coordinator or be able to provide presentation of the program at potential or existing sites.
Provide street outreach (tabling) and individual contact in regard to our services as offend as necessary (evenings & weekends).
Promote/develop the recipient's self-advocacy skills.
Meet monthly with Outreach Coordinator for supervision.
Other duties as required.
REQUIREMENTS: EDUCATION/TRAINING, EXPERIENCE, KNOWLEDGE, SKILLS & ABILITIES
High School Diploma or G.E.D.
Certified Recovery Peer Advocate (CRPA-P/CRPA/CRPA-A) certificate highly preferred but not required.
Must be able to work a flexible work schedule.
Must be proficient in Microsoft products (Outlook, Word, Excel, Teams, etc.)
Drivers license
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
Call Ctr Specialist Access-12AM-8:30AM/Jenkintown
Philadelphia, PA jobs
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol. Maintains knowledge of emergency procedures and ensures proper notification. Assures database compliance and integrity. Provides answering service to various practices in the Healthcare Environment.
Education
High School Diploma or Equivalent Required
Bachelor's Degree Preferred or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
2 years experience in customer service or a Call Center Required
General Experience communicating in Spanish (Bilingual) Preferred
General Experience in a physician practice or call center environment Preferred
Licenses
'391496
Call Ctr Specialist Access
Philadelphia, PA jobs
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling requests through various channels while utilizing numerous protocols and verification portals simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per scheduling protocol. Assures compliance and integrity.
Education
High School Diploma or Equivalent Required
Bachelor's Degree in Marketing, Communications or Healthcare Preferred
Experience
2 years experience in customer service Required
General Experience in a physician practice or call center environment Preferred
General Experience and prior knowledge in scheduling for physician office or radiology Preferred
General Experience and knowledge working in an Electric Medical Record System (EMR) Preferred
General Experience communicating in Spanish or other languages (Bilingual) Preferred
Licenses
'388054
Call Ctr Specialist Access
Philadelphia, PA jobs
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling requests through various channels while utilizing numerous protocols and verification portals simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per scheduling protocol. Assures compliance and integrity.
Education
High School Diploma or Equivalent Required
Bachelor's Degree in Marketing, Communications or Healthcare Preferred
Experience
2 years experience in customer service Required
General Experience in a physician practice or call center environment Preferred
General Experience and prior knowledge in scheduling for physician office or radiology Preferred
General Experience and knowledge working in an Electric Medical Record System (EMR) Preferred
General Experience communicating in Spanish or other languages (Bilingual) Preferred
Licenses
'391454