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Service Associate jobs at Whitley Penn

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  • Forensic, Litigation and Valuation Services - Associate

    Whitley Penn 3.7company rating

    Service associate job at Whitley Penn

    Whitley Penn, a leading CPA and Consulting firm, is looking for a Forensic, Litigation and Valuation Services (FLVS) Associate to join our team! Our FLVS team offers a full range of litigation support services related to financial matters as well as forensic and valuation services outside of a litigation context. How We Work Whitley Penn has become one of the region's most distinguished and fastest growing public accounting firms by providing exceptional service that reaches far beyond traditional accounting. We believe in working in collaborative teams with an emphasis on open-door policy and encouraging entrepreneurial thinking. We learn, innovate, and succeed by sharing knowledge, embracing diversity, and working together. We are all part of the same family and each person matters. We are more than just a job. How Will You Make an Impact? * Assist with forensic accounting, litigation support, and valuation engagements, primarily related to marital property and divorce-related financial issues, as well as other investigations and valuations that cover business and intangible asset valuations prepared for business planning, tax, financial reporting, and litigation-related purposes. * Organize, review, and summarize documents produced by clients. * Prepare document request lists. * Research relevant information including property records, entity filings, and industry data. * Schedule financial and/or tax return information. * Identify relevant entities and prepare organizational charts. * Assist in deposition, mediation and trial preparation strategies and preparation of exhibits. * Ability to identify issues, communicate with exercise strong analytical skills for details. * Attempt to work through issues encountered in assignments by researching the issue at hand, identify solutions, and communicate the issue and the solution to the seniors, managers, senior managers or partners. * Ensure all the documents have been reviewed and the relevant facts are given to the expert witness or individual testifying. * Attend client meetings with partners and managers to determine scope of engagement and continued client expectations. * Serve as a "Buddy" to interns and assist them in assimilating into the department and firm. * Represent the firm at Campus Recruiting events. How Will You Get Here? * 0-2 years of experience in public accounting, demonstrating a progression in complexity, scope, and number of engagement assignments. * Bachelor's degree in accounting or finance. An advanced degree in a related field a plus. * A CPA license or working toward eligibility to sit for the CPA exam is preferred. * Excellent written and oral communication skills to interact with team members, clients, attorneys, and referral sources both internally and externally. * Proficiency in use of technology and accounting programs including MS Office. * Skills in ethics and compliance, and financial standards, models and tools. * Skills in project management and project management. * Desire to manage and lead teams, and an interest in continually learning and gaining knowledge. Why Should You Apply? * Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans) * Voluntary Dental and Vision Insurance * 17 Annual Firm holidays, including extended breaks around July 4th and year-end * 20 days PTO * Paid Maternity and Parental Leave * 401(k) with Profit Sharing * Discretionary Bonus Program * Firm Paid Becker CPA Review Course & Reimbursement for Exam Fees * Health & Wellness Program * Pet Insurance Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to on age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law. Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: ********************************************************************** All employment is decided on the basis of qualifications, merit, and business need. #LI-ONSITE #LI-DNP
    $48k-68k yearly est. 11d ago
  • Associate, Client Operations II

    BNY 4.1company rating

    Houston, TX jobs

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Associate, Client Operations II to join our Structured Debt Client Platform team. This role is located in Houston, TX. In this role, you'll make an impact in the following ways: Work with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon. Support clients in addressing moderately complex operational and technical issues and ensure requests are executed. Provide clients information related to BNY Mellon products and services representing multiple lines of business and geographies and direct them to the appropriate resources, as needed. Monitor client inquiries, resolve non-routine issues, escalate complex issues as needed, and participate in internal activities to improve the client experience. To be successful in this role, we're seeking the following: Bachelor's degree or the equivalent combination of education and experience. 3-5 years of total work experience preferred. Experience in an operational area and/or client services preferred. Ability to apply intermediate problem solving skills, experience, and judgment to analyze information and deliver high quality service. May have people management responsibilities in some geographies and provide guidance to less experienced team members. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
    $39k-65k yearly est. 1d ago
  • Associate, Client Processing I

    BNY 4.1company rating

    Houston, TX jobs

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Associate, Client Processing I to join our Loans Enablement Operations team. This role is located in Houston, TX. In this role, you'll make an impact in the following ways: Perform routine and non-routine client service and transactional support functions Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues Process account related transactions per scheduled events/client authenticated direction Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues To be successful in this role, we're seeking the following: Bachelor's degree or the equivalent combination of education and experience is required 0-3 years of total work experience is preferred Experience in brokerage processing is preferred Applicable local/regional licenses or certifications as required by the business At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
    $39k-65k yearly est. 1d ago
  • Service Desk Associate

    Cornerstone Technology Talent Services 3.2company rating

    Fort Worth, TX jobs

    IT Service Desk Analyst (Part time Weekend) CornerStone Technology Talent Services is seeking adaptable and service-oriented individuals for long-term contract-to-hire opportunities as IT Service Desk Analysts. These roles are ideal for candidates who bring a strong technical foundation, thrive in a fast-paced support environment, and are looking to grow within a forward-thinking technology team. As a member of the Desktop Engineering team, you'll be exposed to multiple areas of enterprise IT support. You'll handle real-time troubleshooting, user support, and infrastructure triage across a wide range of technologies used by enterprise environments. Key Responsibilities: Respond to and resolve incoming support requests related to Windows desktop/laptop systems Perform hardware diagnostics, application support, and incident triage across Microsoft Office, Exchange, and other enterprise platforms Troubleshoot Active Directory issues, including group policies and user permissions Use enterprise tools to support endpoint management, system imaging, and deployments Provide first-tier support for network and telecommunications issues Collaborate with internal IT teams to escalate and resolve more complex technical challenges Maintain detailed documentation and follow standard operating procedures Requirements: Minimum of 6 months of experience working in a 24/7 IT service desk or IT support call center environment Strong communication skills with a customer-first approach to technical support Solid foundational understanding of Windows operating systems, Office 365, and networking basics Ability to work flexible shifts including evenings, overnights, weekends, and holidays Experience with EPIC software is preferred but not required Reliability and independence, especially during overnight shifts where self-direction is essential Why Work with CornerStone TTS: At CornerStone TTS, we focus on more than filling roles-we deliver alignment between skilled professionals and the technical environments where they can thrive. Our team understands the nuances of technology staffing and works closely with both talent and clients to ensure successful long-term placements. If you're looking to expand your career in IT support and want to be part of a team that values capability, consistency, and growth, we'd like to connect.
    $28k-49k yearly est. 2d ago
  • Care Advocate - 245013

    Medix™ 4.5company rating

    Dallas, TX jobs

    Direct Hire Opportunity with a great organization! Onsite opportunity in Dallas with hybrid remote potential in the future based on performance Opportunity to earn bonuses on a monthly basis based on performance after training Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts Start date - January 5th Responsibilities: Handle full care coordination for members and maintain close communication to educate members on how their benefits work Assist members with finding a provider in network for surgeries Assist with scheduling procedures Handle inbound and outbound calls Send referrals Confirm appointments with patients and provider offices Taking information from members and logging this correctly into the CRM system Assist with booking travel Coordinate follow up appointments Call provider offices to request medical records Qualifications: Bachelor's or Associate's Degree required Exceptional customer service skills Ability to commute to and work in the Dallas office daily Ability to work in a fast paced environment Empathetic Preferred Qualifications: Healthcare experience
    $28k-35k yearly est. 3d ago
  • People Service Center Associate

    Educated Solutions Corp 3.9company rating

    Richardson, TX jobs

    Our client, a leader in commercial real estate, is seeking an experienced People Service Center Associate to provide exceptional support in a fast-paced, service-driven environment. This is a full-time, hybrid position in Richardson, TX operating Monday-Friday 8:00am-5:00pm and working onsite Tuesday-Thursday. This position starts as a 5-month contract to hire opportunity and pays $20 per hour. In this role, you'll be part of a collaborative team, responsible for managing employee inquiries, service ticket workflows, and maintaining accurate records in internal systems. The ideal candidate has at least 3 years of customer service experience, strong communication skills, and attention to detail. Experience with HR systems like ServiceNow or PeopleSoft is a plus. Key Responsibilities Customer Service & Phone Support Handle inbound and outbound calls, providing prompt and courteous assistance to employees and clients. Resolve inquiries, escalate issues when necessary, and maintain a professional tone. Ticket Management Log, track, and resolve service tickets using internal systems. Ensure accurate documentation and timely follow-up on all issues or requests. Data Entry & Record Maintenance Regularly input and update information in databases or systems with a high level of accuracy, ensuring data integrity and compliance. Qualifications 3+ years of experience in customer service or a related industry High school diploma or GED Excellent attention to detail and organizational skills Strong multitasking ability in a fast-paced environment Effective verbal and written communication skills Strong interpersonal skills and team-oriented mindset Proficient in Microsoft Office Suite and basic computer functions Nice to Have Experience using ServiceNow or PeopleSoft Background in HR or employee support services Prior experience in a shared services or contact center environment
    $20 hourly 2d ago
  • Supply Center Specialist

    Tekwissen 3.9company rating

    Dallas, TX jobs

    Supply Center Specialist Duration: 12 Months Job Type: Temporary Assignment Work Type: Onsite Work Hours: 26 Hours per week Pay Range: $20.00 - $22.00 per hour Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. The job opportunity is for one of our clients specializing in biotechnology product development services. Our client is dedicated to supplying laboratory equipment, chemicals, supplies, and services essential in healthcare, scientific research, safety, and education. As the global leader in serving the field of science, our client boasts an annual revenue of around $40 billion with a mission to empower customers to make the world healthier, cleaner, and safer. Our client's global team is committed to delivering an unparalleled blend of cutting-edge technologies, convenient procurement options, and pharmaceutical services under their industry-leading brands. Summary The Supply Center Specialist supports a scientific retail environment by ensuring optimal inventory availability, maintaining merchandising standards, and delivering an excellent on-site customer experience. The role acts as the primary contact for the Customer Supply Center, ensuring researchers and lab staff have immediate access to essential laboratory supplies while maintaining compliance, safety, branding, and operational efficiency. Other Sites to Visit: 2501 S State Hwy 121Lewisville, TX 3033 Irving Blvd, Dallas, TX 1355 River Bend Dr, Dallas, TX 5901 Forest Park DR., Dallas, TX Responsibilities Deliver exceptional customer service and build strong relationships with scientists, lab managers, and procurement teams. Oversee daily inventory management: receiving, unpacking, restocking, rotating, and auditing products. Maintain merchandising, branding, and compliance standards within the Supply Center. Identify new product opportunities; support promotional activities, product shows, and engagement events. Communicate customer feedback, trends, and competitive insights to commercial teams. Use internal systems (e.g., Supply Center Management System) to manage orders, track usage trends, and ensure timely replenishment. Analyze purchasing trends to identify growth and market-share opportunities. Assist in organizing product seminars, shows, and other promotional events. Complete all required training. Support onboarding and training of new Supply Center Service Representatives. Perform additional duties as assigned. Required Skills High school diploma or a Bachelor's degree in a science discipline. Minimum 1 year of experience in customer service, retail, sales, R&D, or a related field. Experience with life science inventory or life science inventory management is mandatory. Experience supporting scientific customers or lab environments. Experience assisting with events, seminars, or product demonstrations. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Customer-centric mindset with the ability to understand and respond to requirements quickly. Ability to anticipate site needs and develop solutions. Strong sense of urgency and proactive attitude. Willingness to travel daily between account locations. Ability to lift up to 15 lbs and stand for extended periods. Innovative mindset; willingness to challenge the status quo. Resilient, optimistic, and adaptable to change. Comfortable trying new approaches and learning from setbacks. Strong collaboration and team-oriented attitude. TekWissen Group is an equal opportunity employer supporting workforce diversity.
    $20-22 hourly 5d ago
  • Customer Service Representative

    VXI Global Solutions 4.2company rating

    Levelland, TX jobs

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center. Benefits: Competitive Salary: Starting pay of $18.00/hr., plus incentives. Training: Paid training provided to ensure you have the skills needed for success. Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance. Cell Phone Benefits: $25/month per line for unlimited phone, text, and data. Referral for Life Program : Earn a residual bonus every pay period. Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs. Career Growth: Opportunities for advancement within the company. Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace. Key Responsibilities: Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles. Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support. Service Coordination: Coordinate with service providers to ensure timely assistance to the customer. Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction. Documentation: Maintain accurate records of all customer interactions and services provided. Qualifications: Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service. Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations. Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays. Experience: At least 1 year of customer service experience in a single role. Education: High School Diploma or GED. Background Check: Must pass a background screening. Typing Skills: Minimum typing speed of 25 WPM. Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing. Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $18 hourly 8h ago
  • Sales and Retention Representatives

    Burnett Specialists Staffing | Recruiting 4.2company rating

    The Woodlands, TX jobs

    Seeking a driven and passionate Inside Sales Specialist to cultivate and retain our valued client base. This role is crucial in ensuring member satisfaction and driving growth. Key Responsibilities: Master and effectively communicate the value proposition and benefits of membership across all tiers through phone and email communication with members. Proactively engage with members considering cancellation, actively listening to their concerns and presenting tailored solutions and offers to encourage retention. Convert trial members into paid subscribers by highlighting the long-term value and advantages of a paid membership. Respond to inquiries from prospective members via phone and email, providing comprehensive information about membership options and guiding them through the application process. Maintain expert-level knowledge of all membership benefits, tiers, and offers. High volume calls Qualifications: 5+ years of proven sales experience in a fast-paced environment, with a strong focus on retention. Exceptional phone and professional written communication skills. Strong background in sales and customer retention. Experience with a subscription-based business model is highly preferred. Demonstrated experience working with executive-level clientele. Highly self-motivated with a strong work ethic and a results-oriented mindset. Excellent verbal and written communication skills; comfortable with both email and phone communication for effective problem-solving. Ability to thrive both independently and collaboratively within a fast-paced team environment. HOUWD51 Interested candidates please send resume in Word format Please reference job code 136165 when responding to this ad.
    $31k-41k yearly est. 4d ago
  • Remote Seasonal Customer Service

    Alorica 4.1company rating

    Texas jobs

    Customer Service Representative Terms: Seasonal, Full-time Pay: $15/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications Qualifications High school diploma or GED Customer service experience is a plus Healthcare experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Ongoing usage of phone and computer systems Your Work At Home environment must be in a private residence, located at the address listed on your personnel file. Alorica will provide the equipment you need to conduct your work which may include a webcam. You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections. Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Paid holidays and sick time Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    $15 hourly Auto-Apply 60d+ ago
  • Remote Seasonal Customer Service

    Alorica 4.1company rating

    Humble, TX jobs

    Customer Service Representative** **Terms: Seasonal, Full-time** **Pay: $15/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. **Job Summary** As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. **Responsibilities** + Assist customers with issues and concerns they are experiencing during the use of the product and/or service + Document call-related information for auditing and reporting purposes + Maintain and update customer information as necessary + Upsell current customers on new or enhanced services **Qualifications** + High school diploma or GED + Customer service experience is a plus + Healthcare experience is a plus + Strong computer navigational skills + Familiarity with Microsoft Office applications (Word, Excel) + Excellent oral and written communication skills + Exceptional listening/comprehension skills + Professional and courteous + Customer oriented **Work Environment** + Ongoing usage of phone and computer systems + Your Work At Home environment must be in a private residence, located at the address listed on your personnel file. + Alorica will provide the equipment you need to conduct your work which may include a webcam. + You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections. + Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. **Physical Demands** + Constant sedentary work **Benefits** + Health, dental, and vision coverage/HSA + PTO + Paid holidays and sick time + Optional daily pay or weekly pay + 401K retirement plan + Leadership programs + Paid training and tuition reimbursement + Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies + Employee assistance program + Additional voluntary benefits **Next Steps** 1. Place an application 2. Complete your online assessment 3. Our team will review your application 4. If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    $15 hourly 60d+ ago
  • Senior Process Associate Customer Service Representative On site Richardson TX

    Genpact Ltd. 4.4company rating

    Richardson, TX jobs

    Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Process Associate-Customer Service Representative (On site at the Richardson Delivery Center) About the role The Customer Support team is the first point of contact for all our customers. We are responsible for providing excellent customer service through identifying issues quickly, providing effective solutions, educating the customer to reduce future avoidable contacts, owning the customer query until resolved or escalating to the correct team. The customer service team identifies improvement opportunities aligned to our key objectives such as Customer Satisfaction Surveys (CSAT, First Contact Resolution (FCR), Schedule adherence and the likes. Our customer support team is the first port of call for customers. It is vital we deliver excellent support to ensure we remain the most trusted cryptocurrency platform. Responsibilities * The Customer Support team is the first point of contact for all our customers. * We are responsible for providing excellent customer service through identifying issues quickly, providing effective solutions, educating the customer to reduce future avoidable contacts, owning the customer query until resolved or escalating to the correct team. * The customer service team identifies improvement opportunities aligned to our key objectives such as Customer Satisfaction Survey (CSAT), First Contact Resolution (FCR) & transfers. * Our customer support team is the first port of call for customers. It is vital we deliver excellent support to ensure we remain the most trusted cryptocurrency platform. Qualifications we seek in you! Minimum Qualifications * High school diploma, GED or equivalent * Relevant experience with different channels of support, primarily voice, email and messaging * Experience in onsite Call Center environment * Strong interpersonal, analytical, and communication skills; must be fluent in the English language (strong oral and written English language skills) * Experience working with Google Sheet and Google Doc and/or Microsoft Excel and Microsoft Word * Flexible and adaptable to the evolving needs of a high-growth and fast paced environment and open to shift changes. * Detail-oriented with strong customer focus Preferred Qualifications * Relevant Experience working in a FinTech/Crypto environment/company * Strong problem-solving and decision-making abilities * Ability to multitask, prioritize, and manage time effectively * Familiarity with customer relationship management (CRM) systems and practices * Interest in the crypto economy Why join Genpact? * Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $22.25 per hour. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Los Angeles, California candidates are not eligible for this role. Richardson, TX area candidates are eligible for this role only. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1651195
    $22.3 hourly 38d ago
  • Associate, Leadership Advisory Services

    Spencer Stuart 4.8company rating

    Houston, TX jobs

    Leadership Advisory Services Practice The Leadership Advisory Services (LAS) Practice is an exciting, vibrant, and dynamic practice within Spencer Stuart. Operating synergistically alongside the Firm's market-leading Executive Search business, LAS professionals provide advice and partnership to clients navigating a range of key leadership and talent issues including: aligning culture and talent strategy with business strategy; maximizing team effectiveness; merger integration support; executive assessment; and talent development and transition support. LAS provides expertise in leadership assessment and development, which is a critical component to CEO succession. Furthermore, LAS is the engine that drives our capabilities and culture models, which are employed during CEO Succession engagements to ensure clients take a multi-faceted approach towards their leadership decisions. The Role The LAS Associate supports Consultants in the full execution of client engagements, including the deep dive, multi-method assessment of executives, teams and organizations, and the formulation of written materials relative to assessment and development findings. The Associate contributes actively at all stages of the engagement lifecycle- from business development/RFP through to advisory recommendations and client/participant feedback. The LAS practice serves as an innovation hub for the broader firm. In addition to executing client engagements, the Associate serves as a subject matter expert relative to Spencer Stuart's proprietary culture products and solutions. They play an important role in the education and training of internal colleagues (both LAS and Search) regarding product offerings and participates actively in internal initiatives for LAS product development and the build-out of the practice infrastructure. The objective of the LAS Associate role is to provide world-class leadership advisory services to the firm's clients while also serving as a key colleague and teammate in advancing the growth agenda of the practice within the context of the firm's overall strategic objectives. A typical LAS client engagement team may include: LAS Consultants, Associates, Project Managers, Search Consultants and Executive Assistants. We view the leadership advisory skillset to be portable across industries; the LAS Associate serves clients across a diverse range of industry sectors. The LAS Associate role requires approximately 30-50% travel, primarily within the geographic/continental region of the person's home office (i.e. EMEA, North America, APAC). Occasional global travel may be required. The base compensation range for this position is $90,000 -150,000 per year. You may also be eligible to participate in our annual discretionary bonus program, in addition to our comprehensive benefits program, including medical insurance, 401(k), paid holidays. Actual base compensation within the range above will be dependent on the individual's skills, experiences, and qualifications. Key Relationships * This position reports to the LAS Director of Associates (solid line), Consultants (on a per-engagement basis). * The successful candidate will engage regularly with members of the LAS practice. * This position will be based in one of our US offices, with the specific office locations variable based on time of year and other factors. Key Responsibilities Supporting Execution The LAS Associate is critical to the execution of client engagements and plays an active role in all aspects of the engagement lifecycle. The successful Associate will handle multiple engagements across varied time zones with competing deadlines, and will work effectively with individuals who have differing styles in order to consistently produce world-class deliverables for the firm's clients: * Fosters business development opportunities and assists in preparation for pitch presentations; participates in new business pitches * Assists in the development of client communications and engagement plan * Assists in the administration of proprietary leadership advisory tools and assessment methodologies * Works with Consultant to synthesize data from multi-method assessments and prepares client reports/deliverables capturing an integrated point of view * Contributes to summary client presentations and other documents identifying key organizational, cultural or strategic findings across the engagement * Participates in client meetings to relay assessment and advisory findings Engagement Management In collaboration with relevant team members (including but not limited to Executive Assistants, LAS Consultants, and Search Consultants/Associates) the LAS Associate participates in the planning and management of the engagement lifecycle. Working with limited technology resources and a diverse group of internal and external decision makers often spanning time-zones and geographies, the LAS Associate assists in driving high touch, high value engagement management and seamless execution: * Demonstrates initiative and commitment by doing what is needed at all phases of the process * Over time, develops an understanding of the resources required to execute all aspects of the engagement life-cycle; leverages this insight to consistently and proactively think ahead, develop engagement plans and timelines, and anticipate next steps * Communicates engagement progress to the client and/or engagement team at agreed upon intervals * Fosters close communication and builds strong working relationships with peer colleagues, including Executive Assistants, Associates and Analysts * Manages a large volume of information with rigorous attention to detail; develops personal systems and tactics for maximizing personal organization and productivity Practice Building Experiencing a continuous growth trajectory and serving as a strategic incubator for the broader firm as it evolves its approach to assessment in search, the LAS Practice encourages an "all hands on deck" attitude from each of its members. The successful Associate is a self-starter who will operate comfortably in this environment characterized by rapid change and ambiguity. He/She will assist in driving structural and product-driven enhancements within LAS by: * Participating actively in internal initiatives relative to LAS product development and the build-out of practice infrastructure, if needed by taking on responsibilities for additional tasks * Practice-building activities may include but are not limited to: * Providing ongoing targeted feedback on current/existing LAS tools * Assisting in the development of additional proprietary assessment tools and technologies * Analyzing current business process methodologies and contributing to business process improvement initiatives * Building relationships with and proactively engaging with search colleagues; developing an understanding of the firm's core search business and facilitating wider understanding of LAS products, services and strategy CANDIDATE PROFILE Ideal Experience * Four or more years' experience in relevant leadership advisory or strategy consulting environment OR four or more years' experience in corporate Human Resources Management with a focus on organizational development and/or organizational culture * Experience related to the application and interpretation of psychometric instruments * Superior business writing skills (as evidenced through project work or writing samples to be provided upon request) * General business acumen as defined by having operated in a range of business situations/contexts * Direct interaction/experience with executive-level clients is advantageous but not required * Undergraduate degree from highly competitive university required. Advanced degree is preferable * Excellent command of written and spoken English is required. Command of additional languages helpful Critical Capabilities For Success Driving Results: Works to Meet/Beat Explicit Goals * Works to achieve goals while overcoming obstacles and/or planning for contingencies. * Is proactive and shows strong feelings of urgency about reaching targets * Checks work of him/herself and others against required quality standards * Reviews performance and progress of key projects and initiatives on a regular basis to ensure team is achieving results, seeking corrective action as needed Customer/Client Mindset: Highly responsive to clients and follows good process * Works to have things done correctly in order to maximize client satisfaction * Uses consistent approaches and good processes to address client needs * Respects client needs and places the highest importance on delivering timely and effective service * Addresses client concerns proactively and reactively * Demonstrates a keen sense of urgency and professionalism in responding to client communications and navigating client situations Collaborating and Influencing: Engages individually to build collaboration * Invites and uses the opinions and perspectives of others * Engages others in a dialogue to gain commitment and bring them "on board" * Uses a range of influencing styles and adapts his/her own approach to the audience or individuals; anticipates the impact of his/her words and actions, prepares for possible resistance or pushback and responds in an appropriate, respectful manner. * Checks with both sides of a discussion to ensure common understanding * Takes initiative to maintain relationships Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.
    $90k-150k yearly Auto-Apply 57d ago
  • Associate, Leadership Advisory Services

    Spencer Stuart 4.8company rating

    Dallas, TX jobs

    Leadership Advisory Services Practice The Leadership Advisory Services (LAS) Practice is an exciting, vibrant, and dynamic practice within Spencer Stuart. Operating synergistically alongside the Firm's market-leading Executive Search business, LAS professionals provide advice and partnership to clients navigating a range of key leadership and talent issues including: aligning culture and talent strategy with business strategy; maximizing team effectiveness; merger integration support; executive assessment; and talent development and transition support. LAS provides expertise in leadership assessment and development, which is a critical component to CEO succession. Furthermore, LAS is the engine that drives our capabilities and culture models, which are employed during CEO Succession engagements to ensure clients take a multi-faceted approach towards their leadership decisions. The Role The LAS Associate supports Consultants in the full execution of client engagements, including the deep dive, multi-method assessment of executives, teams and organizations, and the formulation of written materials relative to assessment and development findings. The Associate contributes actively at all stages of the engagement lifecycle- from business development/RFP through to advisory recommendations and client/participant feedback. The LAS practice serves as an innovation hub for the broader firm. In addition to executing client engagements, the Associate serves as a subject matter expert relative to Spencer Stuart's proprietary culture products and solutions. They play an important role in the education and training of internal colleagues (both LAS and Search) regarding product offerings and participates actively in internal initiatives for LAS product development and the build-out of the practice infrastructure. The objective of the LAS Associate role is to provide world-class leadership advisory services to the firm's clients while also serving as a key colleague and teammate in advancing the growth agenda of the practice within the context of the firm's overall strategic objectives. A typical LAS client engagement team may include: LAS Consultants, Associates, Project Managers, Search Consultants and Executive Assistants. We view the leadership advisory skillset to be portable across industries; the LAS Associate serves clients across a diverse range of industry sectors. The LAS Associate role requires approximately 30-50% travel, primarily within the geographic/continental region of the person's home office (i.e. EMEA, North America, APAC). Occasional global travel may be required. The base compensation range for this position is $90,000 -150,000 per year. You may also be eligible to participate in our annual discretionary bonus program, in addition to our comprehensive benefits program, including medical insurance, 401(k), paid holidays. Actual base compensation within the range above will be dependent on the individual's skills, experiences, and qualifications. Key Relationships * This position reports to the LAS Director of Associates (solid line), Consultants (on a per-engagement basis). * The successful candidate will engage regularly with members of the LAS practice. * This position will be based in one of our US offices, with the specific office locations variable based on time of year and other factors. Key Responsibilities Supporting Execution The LAS Associate is critical to the execution of client engagements and plays an active role in all aspects of the engagement lifecycle. The successful Associate will handle multiple engagements across varied time zones with competing deadlines, and will work effectively with individuals who have differing styles in order to consistently produce world-class deliverables for the firm's clients: * Fosters business development opportunities and assists in preparation for pitch presentations; participates in new business pitches * Assists in the development of client communications and engagement plan * Assists in the administration of proprietary leadership advisory tools and assessment methodologies * Works with Consultant to synthesize data from multi-method assessments and prepares client reports/deliverables capturing an integrated point of view * Contributes to summary client presentations and other documents identifying key organizational, cultural or strategic findings across the engagement * Participates in client meetings to relay assessment and advisory findings Engagement Management In collaboration with relevant team members (including but not limited to Executive Assistants, LAS Consultants, and Search Consultants/Associates) the LAS Associate participates in the planning and management of the engagement lifecycle. Working with limited technology resources and a diverse group of internal and external decision makers often spanning time-zones and geographies, the LAS Associate assists in driving high touch, high value engagement management and seamless execution: * Demonstrates initiative and commitment by doing what is needed at all phases of the process * Over time, develops an understanding of the resources required to execute all aspects of the engagement life-cycle; leverages this insight to consistently and proactively think ahead, develop engagement plans and timelines, and anticipate next steps * Communicates engagement progress to the client and/or engagement team at agreed upon intervals * Fosters close communication and builds strong working relationships with peer colleagues, including Executive Assistants, Associates and Analysts * Manages a large volume of information with rigorous attention to detail; develops personal systems and tactics for maximizing personal organization and productivity Practice Building Experiencing a continuous growth trajectory and serving as a strategic incubator for the broader firm as it evolves its approach to assessment in search, the LAS Practice encourages an "all hands on deck" attitude from each of its members. The successful Associate is a self-starter who will operate comfortably in this environment characterized by rapid change and ambiguity. He/She will assist in driving structural and product-driven enhancements within LAS by: * Participating actively in internal initiatives relative to LAS product development and the build-out of practice infrastructure, if needed by taking on responsibilities for additional tasks * Practice-building activities may include but are not limited to: * Providing ongoing targeted feedback on current/existing LAS tools * Assisting in the development of additional proprietary assessment tools and technologies * Analyzing current business process methodologies and contributing to business process improvement initiatives * Building relationships with and proactively engaging with search colleagues; developing an understanding of the firm's core search business and facilitating wider understanding of LAS products, services and strategy CANDIDATE PROFILE Ideal Experience * Four or more years' experience in relevant leadership advisory or strategy consulting environment OR four or more years' experience in corporate Human Resources Management with a focus on organizational development and/or organizational culture * Experience related to the application and interpretation of psychometric instruments * Superior business writing skills (as evidenced through project work or writing samples to be provided upon request) * General business acumen as defined by having operated in a range of business situations/contexts * Direct interaction/experience with executive-level clients is advantageous but not required * Undergraduate degree from highly competitive university required. Advanced degree is preferable * Excellent command of written and spoken English is required. Command of additional languages helpful Critical Capabilities For Success Driving Results: Works to Meet/Beat Explicit Goals * Works to achieve goals while overcoming obstacles and/or planning for contingencies. * Is proactive and shows strong feelings of urgency about reaching targets * Checks work of him/herself and others against required quality standards * Reviews performance and progress of key projects and initiatives on a regular basis to ensure team is achieving results, seeking corrective action as needed Customer/Client Mindset: Highly responsive to clients and follows good process * Works to have things done correctly in order to maximize client satisfaction * Uses consistent approaches and good processes to address client needs * Respects client needs and places the highest importance on delivering timely and effective service * Addresses client concerns proactively and reactively * Demonstrates a keen sense of urgency and professionalism in responding to client communications and navigating client situations Collaborating and Influencing: Engages individually to build collaboration * Invites and uses the opinions and perspectives of others * Engages others in a dialogue to gain commitment and bring them "on board" * Uses a range of influencing styles and adapts his/her own approach to the audience or individuals; anticipates the impact of his/her words and actions, prepares for possible resistance or pushback and responds in an appropriate, respectful manner. * Checks with both sides of a discussion to ensure common understanding * Takes initiative to maintain relationships Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.
    $90k-150k yearly Auto-Apply 57d ago
  • Sustainability Field Service Consultant (HERS Rater, NGBS Verifier, IECC Inspector)

    Jordan & Skala Engineers 3.8company rating

    Plano, TX jobs

    Jordan & Skala s team of talent is what distinguishes our company from the rest. If a fast paced, field service environment is one you thrive in and you are ready to be part of one of the top ranked consulting engineering firms in the United States, then we want to start a conversation with you! What will make you rise to the top? Experience: Up to 50% travel to project construction sites. Travel M-F typical. Position requires a valid driver's license, a good driving record and the ability to fly on commercial airlines. Must be able to become certified in a variety of code and above-code certifications, including (but not limited to) Building Commissioning Professional, IECC Inspector, NGBS Verifier, Home Energy Rating Systems (HERS) Rater Preferred knowledge in energy programs including but not limited to ENERGY STAR Familiar with energy and building sciences. Strong working knowledge of Microsoft Office Suite Products Foxit and Bluebeam knowledge Preferred knowledge of Archisnapper Functions: Collect and analyze data, identifying needs and devise strategies to meet project goals. Commissioning Prepare preliminary reports for Sustainability Field Consultant or Sustainability Field Architect/Engineer review. Provide field verification and testing services at active construction sites. Perform site visits to review and fill out pre-functional checklists. Perform site visits to witness, direct and perform functional performance testing. Perform Indoor Air Quality Testing, Envelope Enclosure testing (Blower Door), Duct Tightness testing, Air flow and Pressure testing, photometric testing as it relates to energy and green building codes. Review and verify on site systems and documents for Green Building Compliance. Assists in providing on-site inspections and verification of project compliance for energy and green building codes and above code programs. Coordinate with internal/external teams to communicate the field observed and inspected items related green building and energy code compliance. Assist in performing Energy Code Inspections for city and local jurisdictions. Communicate to internal/external Team methods to bring non-conformance items into conformance. Assist in providing updates at project milestones, including routine reports, to both external clients and internal staff. Strengths: Strong problem-solving skills Excellent written and verbal communication skills Flexible and adaptive Ability to work independently and as a collaborative team player Demonstrates dependability and sense of urgency Must be able to prioritize and work effectively under time constraints High attention to detail Perform code and above-code research for projects as it relates to field services as well as code research for projects Physical Demands: The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; the employee will regularly be required to: talk, hear, type, stand or sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions To perform essential job duties the employee will regularly be required to: Constantly required to walk, stand, climb (includes stairs and ladders), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell. Routinely required to sit for meetings and travel by plane or car. Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards. Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus The ability to work in extreme temperatures both hot and cold, including wide variances in temperature, dust and precipitation The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires JSE has a robust portfolio of project types including hospitality, commercial office building, retail/ restaurant, industrial, healthcare, and multi-family construction projects. Why join us? Jordan & Skala Engineers is a great place to work! We offer a family friendly environment with competitive benefits, teleworking options, flexible PTO, wellness incentives, professional development, and more. At Jordan & Skala, you will be consistently challenged by interesting projects. Your opportunities will be limited only by your ambition! EMPLOYEE GROWTH & DEVELOPMENT JSE University In House Seminars & Technical Training Lunch & Learns Encouraging Professional Licensure Paid Time Off for FE and PE Exam Study Preparation Financial Assistance toward Educational Development HELPING YOU MAINTAIN BALANCE Teleworking options PTO (Flexible Time Off Policy) Paid Holiday (7) Paid Time for Employee s Birthday policy Paid Bereavement Leave Fitness Incentive Program Wellness Programs Booster Programs Employee Assistance Program FINANCIAL 401(k) Plan Competitive Employer Match Discretionary Mid and End of Year Bonuses Flexible Spending Accounts Heath Savings Accounts and Employer Contributions Financial Seminars Bonus for passing FE Exam and first-time passing PE Exam Competitive Compensation INSURANCE Company paid Life and AD&D Insurance Health Insurance Company paid Employee Vision & Dental Insurance Company paid Short-Term Disability Company paid Long Term Disability Voluntary Plans (Critical Illness/Cancer, Accident) Are you ready to be part of kicking off our next big project? Apply here and start a conversation with us today! Jordan & Skala Engineers is a leading mechanical, electrical and plumbing engineering firm with regional design offices located throughout the United States. Jordan & Skala has grown to be one of the largest consulting engineering firms in the U.S., ranked by Consulting-Specifying Engineer trade publication as a top MEP Giant consistently since 2004. Founded as a corporation in 1953, the firm has built a national client base by utilizing its considerable technical and personnel resources to deliver innovative designs on time and within budget. In the professional engineering industry, there is no substitute for experience. Jordan & Skala Engineers has participated in the design and construction of thousands of buildings throughout the United States, Central America, and the Caribbean. Our firm is committed to providing innovative consulting engineering solutions for any project challenge.
    $65k-96k yearly est. 60d+ ago
  • Sustainability Field Service Consultant (HERS Rater, NGBS Verifier, IECC Inspector)

    Jordan & Skala Engineers 3.8company rating

    Houston, TX jobs

    Jordan & Skala s team of talent is what distinguishes our company from the rest. If a fast paced, field service environment is one you thrive in and you are ready to be part of one of the top ranked consulting engineering firms in the United States, then we want to start a conversation with you! What will make you rise to the top? Experience: Up to 50% travel to project construction sites. Travel M-F typical. Position requires a valid driver's license, a good driving record and the ability to fly on commercial airlines. Must be able to become certified in a variety of code and above-code certifications, including (but not limited to) Building Commissioning Professional, IECC Inspector, NGBS Verifier, Home Energy Rating Systems (HERS) Rater Preferred knowledge in energy programs including but not limited to ENERGY STAR Familiar with energy and building sciences. Strong working knowledge of Microsoft Office Suite Products Foxit and Bluebeam knowledge Preferred knowledge of Archisnapper Functions: Collect and analyze data, identifying needs and devise strategies to meet project goals. Commissioning Prepare preliminary reports for Sustainability Field Consultant or Sustainability Field Architect/Engineer review. Provide field verification and testing services at active construction sites. Perform site visits to review and fill out pre-functional checklists. Perform site visits to witness, direct and perform functional performance testing. Perform Indoor Air Quality Testing, Envelope Enclosure testing (Blower Door), Duct Tightness testing, Air flow and Pressure testing, photometric testing as it relates to energy and green building codes. Review and verify on site systems and documents for Green Building Compliance. Assists in providing on-site inspections and verification of project compliance for energy and green building codes and above code programs. Coordinate with internal/external teams to communicate the field observed and inspected items related green building and energy code compliance. Assist in performing Energy Code Inspections for city and local jurisdictions. Communicate to internal/external Team methods to bring non-conformance items into conformance. Assist in providing updates at project milestones, including routine reports, to both external clients and internal staff. Strengths: Strong problem-solving skills Excellent written and verbal communication skills Flexible and adaptive Ability to work independently and as a collaborative team player Demonstrates dependability and sense of urgency Must be able to prioritize and work effectively under time constraints High attention to detail Perform code and above-code research for projects as it relates to field services as well as code research for projects Physical Demands: The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; the employee will regularly be required to: talk, hear, type, stand or sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions To perform essential job duties the employee will regularly be required to: Constantly required to walk, stand, climb (includes stairs and ladders), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell. Routinely required to sit for meetings and travel by plane or car. Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards. Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus The ability to work in extreme temperatures both hot and cold, including wide variances in temperature, dust and precipitation The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires JSE has a robust portfolio of project types including hospitality, commercial office building, retail/ restaurant, industrial, healthcare, and multi-family construction projects. Why join us? Jordan & Skala Engineers is a great place to work! We offer a family friendly environment with competitive benefits, teleworking options, flexible PTO, wellness incentives, professional development, and more. At Jordan & Skala, you will be consistently challenged by interesting projects. Your opportunities will be limited only by your ambition! EMPLOYEE GROWTH & DEVELOPMENT JSE University In House Seminars & Technical Training Lunch & Learns Encouraging Professional Licensure Paid Time Off for FE and PE Exam Study Preparation Financial Assistance toward Educational Development HELPING YOU MAINTAIN BALANCE Teleworking options PTO (Flexible Time Off Policy) Paid Holiday (7) Paid Time for Employee s Birthday policy Paid Bereavement Leave Fitness Incentive Program Wellness Programs Booster Programs Employee Assistance Program FINANCIAL 401(k) Plan Competitive Employer Match Discretionary Mid and End of Year Bonuses Flexible Spending Accounts Heath Savings Accounts and Employer Contributions Financial Seminars Bonus for passing FE Exam and first-time passing PE Exam Competitive Compensation Exempt Employees eligible for Excess Hours Compensation policy Eligible to participate in cell phone policy INSURANCE Company paid $50,000 Life and AD&D Insurance Health Insurance Company paid Employee Vision & Dental Insurance Company paid Short-Term Disability Company paid Long Term Disability Voluntary Plans (Critical Illness/Cancer, Accident) Are you ready to be part of kicking off our next big project? Apply here and start a conversation with us today! Jordan & Skala Engineers is a leading mechanical, electrical and plumbing engineering firm with regional design offices located throughout the United States. Jordan & Skala has grown to be one of the largest consulting engineering firms in the U.S., ranked by Consulting-Specifying Engineer trade publication as a top MEP Giant consistently since 2004. Founded as a corporation in 1953, the firm has built a national client base by utilizing its considerable technical and personnel resources to deliver innovative designs on time and within budget. In the professional engineering industry, there is no substitute for experience. Jordan & Skala Engineers has participated in the design and construction of thousands of buildings throughout the United States, Central America, and the Caribbean. Our firm is committed to providing innovative consulting engineering solutions for any project challenge.
    $65k-99k yearly est. 60d+ ago
  • Service Consultant (Contractor care)

    Airswift 4.9company rating

    Houston, TX jobs

    About Us Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally. We are a people business - we transform lives through the world of work. We care about wellbeing, community engagement and our planet - we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people. We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors. Role Description The Service Consultant will be responsible for providing comprehensive support to contractors throughout their assignments with Airswift. You will collaborate closely with internal teams such as Payroll, Legal, Recruitment, and Account Management to ensure the delivery of high-quality service to both clients and contractors. This role is ideal for individuals who are detail-oriented, skilled communicators, and able to build strong relationships. Principle Accountabilities: Work closely with the Account Managers and Service Manager to understand and deliver to the needs of the client, contractors, and assignees promptly. Meet with the Service Manager to recommend possible client delivery improvements to deliver a high standard of customer service. Supporting Contractors and Assignees throughout their assignment from onboarding to off-boarding. This includes all pre-access requirements, immigration, travel and logistics, tools and equipment, Personal Protective Equipment, training and safety requirements, document recording, tracking of recharges, and ongoing support for queries. Act as the primary point of contact for all non-clients and will have the ability to drive retention and increase opportunities for referrals. Ensure turnaround times can be met and services sourced at the lowest cost option. Adhere to the local regulatory requirements and deliver the customer policy. Ensure safety compliance standards are met per regional and client requirements. Assist with incident management, HR issue escalation and quality control processes. Drive a culture based on the strength of relationships and excellence of service delivery. Potential travel as needed. Skills, Knowledge, and Experience: Administrative, HR or Customer Service experience. Excellent customer service, communication, and relationship-building skills. Excellent Microsoft skills, in particular Word & Excel, ATS or CRM experience. Very organised, adept in time management and can demonstrate structure in thinking. Ability to understand and deliver to business processes and needs. Excellent attention to detail. Flexible attitude and ability to multi-task to service deliverables. Ability to document and deliver complex business processes. Able to work independently whilst managing priorities. What we can offer you! Attractive monthly base salary + competitive commission/performance bonus. Genuine career progression opportunities, either locally or globally! World-class training programs and development opportunities Virtual Onboarding Events exclusively for new hires. Team-driven environment, supportive culture with a focus on work-life balance. Real-time recognition through our employee reward platform. Mental Health First Aiders to signpost you to support when you need it. Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc.…) Charity days for various important causes such as Relay for Life and Earth Day. Our Core Values Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth. Life - Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world. Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do. Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason. Visit our website and social media to find out more! - **************** Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Diversity & Inclusion At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace; the more inclusive we are - the better our work will be. Please click here to view our privacy policy.
    $50k-88k yearly est. Auto-Apply 60d+ ago
  • Part-time Dining Services Associate

    Navarro Group 4.0company rating

    Corsicana, TX jobs

    Under the general supervision of the Dining Services Manager, the part-time Dining Services Associate will perform various tasks including the preparation and cooking of food, serving and cleaning/sanitation which supports the operations of a large-scale food service operation. GENERAL DUTIES AND RESPONSIBILITIES: Wash, scrape and deliver dishes Clean and sanitize tables and other surfaces Serve food Prepare hot and cold food including cooking and cutting Restock food May perform cashiering and cash handling duties Respond to customer inquiries or problems in a courteous manner Assist with special event meals Demonstrate civil and respectful interactions with others Dress in proper work attire per department guidelines Provide EXCEPTIONAL customer service Must be dependable and reliable Perform other duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: Excellent customer service; interpersonal and good communication skills required Ability to lift up to fifty pounds (50 lbs.) Demonstrate commitment to EXCEPTIONAL customer service Must be a motivated self-starter and able to complete tasks in a timely manner with minimal supervision Good communication skills (verbal and written) and be positive and respectful Must possess a Food Handler card or obtain within 30 days of hire. Must pass a background check POSITION QUALIFICATIONS: Required: Current Texas Food Handler Card Must be able to communicate effectively, orally, in English WORKING CONDITIONS: Variances from regular working hours may be necessary to fulfill the responsibilities of the position including flexible shifts between 5:00 a.m. - 8:00 p.m. Must be able to move up to 50 lbs. and stand for extended periods of time. Busy working environment with numerous interruptions. Evenings and weekends may be required. SALARY: $10. per hour / up to 19 hours per week
    $10 hourly Auto-Apply 60d+ ago
  • Lisa Service Virtualization Consultant- Web Services

    TRG 4.6company rating

    Dallas, TX jobs

    Consulting firm with 10000+ employees & $10+ billion Revenue.. Job DescriptionMandatory Technical / Functional Skills * In depth experience in SOA (Service Oriented Architecture) and Web Services. The candidate would have been a tenured technologist on multiple successful SOA implementations. This position requires a good understanding of the SOA; having performed a lead role in the establishment of an SOA environment and successful implementation of applications using SOA. Lastly, the candidate would have a proven track record driving application architecture in a high growth enterprise environment. * Solid Quality Assurance experience including strategy planning, reporting and metrics analysis including experience managing and building test processes and frameworks; architecting, designing and delivering solutions in the areas of SOA and Quality Assurance including a strong knowledge of all stages of software quality assurance including black box testing, gray box, white box testing, performance, stress and load testing, requirements analysis, test planning, reporting/control and root cause analysis. * Proven repeated experience in developing, implementing, and managing load, performance, stress and capacity testing strategies in complex enterprise environments including integrated applications using EAI tools. * Proven experience in multiple environments with designing/programming skills with strong Object Orientated skills using some of the open architecture standards such as XPDL, BPEL, UML, Servlets, SOAP, WSDL, JSPs, JDBC, SQL, JNDI, XML, HTML and J2EE best practices, design principles and techniques with SOA applications and ESB software (e.g., TIBCO BusinessWorks, BEA WebMethods) * Strong understanding of system, regression and user acceptance testing, familiarity with testing tools to include functional automation tools and test case management and defect management tools. Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.
    $25k-30k yearly est. 60d+ ago
  • Lisa Service Virtualization Consultant- Web Services

    Trg 4.6company rating

    Dallas, TX jobs

    Mandatory Technical / Functional Skills * In depth experience in SOA (Service Oriented Architecture) and Web Services. The candidate would have been a tenured technologist on multiple successful SOA implementations. This position requires a good understanding of the SOA; having performed a lead role in the establishment of an SOA environment and successful implementation of applications using SOA. Lastly, the candidate would have a proven track record driving application architecture in a high growth enterprise environment. * Solid Quality Assurance experience including strategy planning, reporting and metrics analysis including experience managing and building test processes and frameworks; architecting, designing and delivering solutions in the areas of SOA and Quality Assurance including a strong knowledge of all stages of software quality assurance including black box testing, gray box, white box testing, performance, stress and load testing, requirements analysis, test planning, reporting/control and root cause analysis. * Proven repeated experience in developing, implementing, and managing load, performance, stress and capacity testing strategies in complex enterprise environments including integrated applications using EAI tools. * Proven experience in multiple environments with designing/programming skills with strong Object Orientated skills using some of the open architecture standards such as XPDL, BPEL, UML, Servlets, SOAP, WSDL, JSPs, JDBC, SQL, JNDI, XML, HTML and J2EE best practices, design principles and techniques with SOA applications and ESB software (e.g., TIBCO BusinessWorks, BEA WebMethods) * Strong understanding of system, regression and user acceptance testing, familiarity with testing tools to include functional automation tools and test case management and defect management tools. Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.
    $25k-30k yearly est. 8h ago

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