Quality Assurance Associate jobs at Whittlesey - 18 jobs

The Department of Transitional Assistance (DTA) is seeking two experienced quality control professionals to fill the position of Quality Control Specialist. The selected candidate will perform federal quality control reviews and monitor and evaluate agency performance by reviewing work completed by Benefits Eligibility & Referral Social Worker (BERSW) staff, supervisors and managers. Duties and Responsibilities (these duties are a general summary and not all inclusive): Monitors and evaluates work performed by other staff using multiple standards of review, determines whether actions taken are consistent with both state and federal guidelines and reports inconsistencies within prescribed timeframes. Reviews and analyzes a statistically valid sample of cases in all categories of public assistance to determine the accuracy of casework performed. Determines the correctness of financial assistance payments made by local office personnel and assists in the computation and production of state and local office error rates. Performs state and federal Local Office Quality Control reviews; collects data on agency cases for the Federal Government, using Federal definitions. Conducts in-depth interviews with recipients throughout the state, both in the office and through home visits, with individuals who may be uncooperative or belligerent, in conjunction with research activities that are significantly different from those conducted for eligibility determinations. Evaluates local office operations to identify programmatic and operational deficiencies to facilitate effective corrective action. Monitors and implements court decisions to ensure compliance and avoid potential court sanctions. Conducts high-risk investigatory reviews to determine fraud. Performs special review projects on various topics that may involve interaction with external government and private agencies. Contacts collateral sources statewide to corroborate the accuracy of eligibility findings and benefit payments. Maintains collateral contacts with banks, the post office and other government agencies (Department of Children and Families, Social Security Administration, Department of Unemployment Assistance, etc.) Applies federal quality control guidelines and state policy standards to determine the correctness of each case reviewed for each category of assistance a client receives. Required Qualifications Ability to determine the accuracy of eligibility findings and benefit payment decisions in randomly selected cases. Capacity to integrate multiple program criteria and apply them in the quality control review process for casework actions. Ability to work independently and in a team environment, plan and organize work, work accurately with names, numbers, codes and/or symbols and assemble items of information in accordance with established procedures. Ability to analyze and determine the applicability of client data, draw conclusions, make appropriate recommendations, prepare general reports and maintain accurate records. Ability to establish and maintain harmonious working relationships with others who may be under physical/emotional stress as well as the ability to maintain a calm manner and exercise sound judgment in stressful and/or emergency situations. Proficient in gathering information through interviewing individuals and by examining records and documents and to exercise discretion in handling confidential information. Demonstrated ability to communicate effectively, both orally and in writing, and develop ideas in logical sequence. Knowledge of state and federal policies, procedures, laws, rules, systems and regulations governing both eligibility for assistance programs and the quality control criteria for review of eligibility findings and benefits payments. Knowledge of the principles, practices and techniques of supervision. Preferred Qualifications In-depth knowledge of state and federal policies, procedures, laws, rules, systems and regulations governing eligibility for assistance programs. Demonstrated ability to write clear, concise, accurate and informative reports. Ability to work independently and plan and organize multiple work assignments simultaneously. Ability to exercise discretion in handling confidential information is essential. Ability to perform arithmetic computations with speed and accuracy (addition, subtraction, multiplication and division). A valid Massachusetts state driver's license and be able to travel statewide as assigned. Given the population served, bilingual or multilingual fluency. TO APPLY: Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days. About The Department of Transitional Assistance: The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in nine residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities. Learn more about our services and programs visit\: ***************** Pre-Hire Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http\://********************* and click on "Information for Job Applicants." Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form. For questions, please contact the Office of Human Resources at ************** and select option 4. Tell us about a friend who might be interested in this job. All privacy rights will be protected. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS\: REQUIRED WORK EXPERIENCE\: At least five years of full-time, or equivalent part-time, professional experience in social work or social casework, claims adjudication, job placement, recruitment, employment counseling, vocational or rehabilitation counseling, credit investigation, educational counseling, legal advocacy, or legal counseling. Based on assignment to second-level supervisory positions, at least one year of this experience must have been in a supervisory capacity. SUBSTITUTIONS\: - A Bachelor's or higher degree may be substituted for two years of the required non-supervisory experience on the basis of two years of education for one year of experience. - One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed. - No substitutions will be permitted for the required supervisory or managerial experience. LICENSES\: Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Motor Vehicle Operator's license or the equivalent from another state. Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements

Title: Sr. QA Automation Test Engineer with Selenium and Appium Duration: 2+ years with possible extension Visa: US Citizen, GC and H1 ok as long as client does not have to sponsor Interview: Phone and onsite Travel: no Comments: must have excellent communication skills Description: Telecommunication is looking for a Sr. QA Automation Test Engineer with Selenium and Appium Summary: * Hands-on experience with Selenium WebDriver and Appium automation on Java or Python * Extensive experience in manual and automated testing of Mobile applications and API (Rest/Soap) * Experience with Automation Testing on native Mobile applications on Android/iOS, Physical and Cloud Devices * Experience developing automation in Java or Python * Ability to resolve environmental issues for Android and iOS Automation framework. * Prior experience in writing automation test case using Swift/XCTest * Experience in Robot Framework (Nice to have) * Enhance existing tools and build out new automation tools based on the need. * Experience with Database tools like MySQL. * Experience in Cross browser, cross platforms and multi-device testing. Having primary knowledge of Web services and verification using Postman * Ability to Design & implement Automation Frameworks * Experience in creating Automation test cases based on Manual test cases * Agile development experience with Scrum Methodology * Working knowledge and understanding of Continuous Integration using Jenkins * Well versed with QA Methodology and practices * Understanding of any cloud based Browser Testing solution like Browser Stack or Amazon device farm (good to have)

**About the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As the Senior Quality Assurance Manager, you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and escalated customer complaints - those that reach executive leadership, regulators, and state agencies. Your mission: safeguard quality, mitigate risk, and champion the voice of the customer. This role goes beyond traditional quality control. You'll manage a team of 5-10 dedicated professionals who validate written and verbal escalated, high risk complaint responses for accuracy, clarity, and compliance, while developing and enhancing the complaint program quality framework. The independent quality control function should work with leaders to raise the bar on quality and help increase quality resolutions in service to customer and managing risk. You'll collaborate closely with Compliance, Legal, Risk, and Root Cause teams to strengthen processes, enhance controls, and ensure regulatory adherence. If you thrive in a fast-paced environment where precision and leadership matter, this is your opportunity to make a measurable impact. **What You'll Do:** + **Lead Quality Control Operations:** Oversee audits and validations of complex customer complaint resolutions, ensuring accuracy, compliance, and exceptional quality. + **Drive Process Excellence:** Identify trends, recommend improvements, and implement solutions that elevate customer advocacy and reduce risk. + **Collaborate Across Functions:** Act as a key liaison with Compliance, Legal, and Risk teams to address audit requests and regulatory requirements. + **Coach and Develop Talent:** Guide your team in procedural writing, quality assessments, and continuous improvement initiatives. + **Champion the Customer:** Ensure every resolution reflects our commitment to advocacy, integrity, and regulatory standards. **Education and Experience Required:** + Bachelor's degree, or equivalent work experience + 3+ years' in quality assurance, compliance, risk-related roles, or other related experience + 2+ years' work leadership and/or supervisory experience **Education and Experience Preferred:** + **Experience with Escalated Complaints:** Background in handling complex customer issues from branches or call centers. + **Compliance & Risk Expertise:** Strong understanding of regulatory requirements, controls, and risk mitigation strategies. + **Process Improvement Skills:** Proven ability to identify gaps and implement procedural enhancements. + **Exceptional Communication:** Skilled in writing, editing, and ensuring clarity and accuracy in customer-facing responses. **Why Join Us?** You'll be part of a mission-driven team that handles the most critical customer interactions, ensuring trust and compliance at every step. This is a leadership role with visibility across the organization and the chance to shape processes that directly impact customer satisfaction and regulatory integrity. **Work Model/Office Location(s):** This is a hybrid position requiring three days in office per week. Eligible candidates must live within commuting distance to one of our two offices below: + 1100 Wehrle Drive, Williamsville, NY 14221 + 850 Main Street, Bridgeport, CT 06604 **Anticipated Travel Requirements:** Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint. Travel may occur more often than this and is based upon the needs of the business and work assigned. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Williamsville, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

**Come join our amazing team and work from home!** The ESR Quality Control Analyst will be responsible for ensuring the accuracy, completeness, and compliance of all data and financial reporting associated with excess servicing portfolios. Conducts detailed reviews of data tapes, remittance files, investor reports, bank reconciliations, and quarterly audits. Work closely with the ESR advance facility associates and Manager to validate information, identify discrepancies, and ensure timely resolution of issues. Perform all duties in accordance with the company's policies and procedures and all applicable US state and federal laws and regulations. The pay for this position is $28.00 - $33.00 an hour. **What you'll do:** - Review, validate, and approve data tapes to ensure accuracy of loan-level information and alignment with servicing system records. - Conduct monthly audits for various aspects of ESR reporting, including but not limited to loan level detail review, control testing, draft, and complete audit exception/citation detail. - Analyze and reconcile remittance files, ensuring proper reporting of cash activity, investor distributions, and servicing fee calculations. - Perform quality control review of monthly and quarterly bank reconciliations, verifying balances, deposits, withdrawals, and exception items. - Complete audit packages received from investors, accurately and in accordance with established audit timelines and standards while adhering to investor requirements. - Identify variances, data inconsistencies, or reporting gaps/trends, and work with internal teams and associates to research and resolve issues. - Supporting internal and external audits by providing required documentation, explanations, and trend analysis. - Maintain documentation of QC findings, approvals, and follow up items in accordance with internal policy and investor standards. - Maintain compliance with servicing agreements, regulatory standards, company policies, and procedures. - Conduct a first level review of Analysts to ensure accuracy and completeness. - Function as subject matter expert and back up to Supervisor as needed. - Assist in daily/weekly/monthly report preparation and distribution. - Escalate matters of continued non-compliance and/or recommendations for improvement to leadership team. - Participate in monthly compliance meetings and assist with special audits, as necessary. **What you'll need:** - High school diploma or equivalent work experience required, Bachelor's degree in related fields preferred. - Three (3) or more years' mortgage loan servicing reporting experience. - One plus (1+) year of quality control/quality assurance experience. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get the opportunity to work with friends (and get some extra cash in your pocket!). + Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. \#Carrington \#LI-GV1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

About the job Review and approve critical printing and mailing processes for customer files. Audit all paperwork for accuracy before files are released to different areas of operations. Shift Details Schedule: Monday - Friday, 10:00 PM - 6:30 AM Mandatory Overtime: First weekend of every month What you will be doing Reviewing outgoing mail batches to ensure accuracy of names, addresses, and contents. Opening and resealing envelopes for quality checks before dispatch. Verifying file totals prior to processing and auditing calculations after print. Ensuring correct postage and inserts are included for outgoing mailings. Shipping packages via courier services (USPS, UPS, FedEx, DHL) and tracking as needed. Logging quality control issues in appropriate systems. Maintaining records and files related to production and quality checks. Assisting less-experienced peers and training new associates as needed. Performing administrative tasks such as data entry and filing. Other related duties as assigned. What you bring High school diploma or GED. Ability to lift 30-40 lbs and perform physical tasks such as standing, walking, and bending. Strong attention to detail and ability to work in a deadline-driven environment. Basic computer skills and familiarity with office equipment. Ability to multi-task and adjust schedules to meet production deadlines. Clear verbal and written communication skills. Team-oriented mindset with ability to collaborate effectively. What we offer you Opportunities to learn and grow in a dynamic production environment. Inclusive and collaborative work culture. Competitive salary and benefits. Career development within a global fintech leader. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Job Title Short Term Disability (STD) Senior Quality Analyst Virtual Employees Must be available to attend in office meetings once per month. How You'll Help Us Build a Confident Future (Key Responsibilities): The STD Senior Quality Analyst is responsible for: * Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. * Evaluating and improving business and associate performance by effectively conducting quality evaluations of Short-Term Disability (STD), State Plans, PFML, and concurrent Absence Management Solutions (AMS) claims to ensure we meet or exceed customer expectations. Will engage business procedures, training, contract development, product and service delivery as warranted to discuss any discrepancies found. * Identifying trends, root causes, and quality gaps from the analysis of data. Providing timely and meaningful feedback to associates and management regarding performance and quality standards. * Partnering with team to develop questionnaire criteria in which to measure quality behaviors. * May assist in the research, analysis, partnering and providing feedback and recommendations for quality improvements to the training and procedures team. * Presenting findings to Senior Level Management and other key stakeholders. * Coaching and mentor claims associates to drive improvements in claim handling. * Performing internal audits such as peer reviews as necessary. * Providing training and guidance to new or less experienced members of the quality team. * Providing additional support to the Quality team as needed. What You Need to Succeed (Required Qualifications): * New hires should live a commutable distance from the site the role is posted in. * 5+ years of experience effectively managing STD, State Plans, PFML, and concurrent Absence Management Solutions (AMS) claims for a variety of customers. * Advanced knowledge of the disability services industry and a recognized subject matter expert on the operational transactions and processes supported. * Strong oral and written communication skills. * Strong working knowledge of Excel and PowerPoint. * Excellent report writing and presentation skills. * Demonstrated critical thinking, attention to detail, analysis and problem-solving skills. What Can Give You an Edge (Additional Skills): * Prior training or management experience. * Bachelor's degree in a related field or equivalent experience. At MetLife, we are leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we are dedicated to making a difference in the lives of our customers. Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.

**Come join our amazing team and work from home!** The ESR Quality Control Analyst will be responsible for ensuring the accuracy, completeness, and compliance of all data and financial reporting associated with excess servicing portfolios. Conducts detailed reviews of data tapes, remittance files, investor reports, bank reconciliations, and quarterly audits. Work closely with the ESR advance facility associates and Manager to validate information, identify discrepancies, and ensure timely resolution of issues. Perform all duties in accordance with the company's policies and procedures and all applicable US state and federal laws and regulations. The pay for this position is $28.00 - $33.00 an hour. **What you'll do:** - Review, validate, and approve data tapes to ensure accuracy of loan-level information and alignment with servicing system records. - Conduct monthly audits for various aspects of ESR reporting, including but not limited to loan level detail review, control testing, draft, and complete audit exception/citation detail. - Analyze and reconcile remittance files, ensuring proper reporting of cash activity, investor distributions, and servicing fee calculations. - Perform quality control review of monthly and quarterly bank reconciliations, verifying balances, deposits, withdrawals, and exception items. - Complete audit packages received from investors, accurately and in accordance with established audit timelines and standards while adhering to investor requirements. - Identify variances, data inconsistencies, or reporting gaps/trends, and work with internal teams and associates to research and resolve issues. - Supporting internal and external audits by providing required documentation, explanations, and trend analysis. - Maintain documentation of QC findings, approvals, and follow up items in accordance with internal policy and investor standards. - Maintain compliance with servicing agreements, regulatory standards, company policies, and procedures. - Conduct a first level review of Analysts to ensure accuracy and completeness. - Function as subject matter expert and back up to Supervisor as needed. - Assist in daily/weekly/monthly report preparation and distribution. - Escalate matters of continued non-compliance and/or recommendations for improvement to leadership team. - Participate in monthly compliance meetings and assist with special audits, as necessary. **What you'll need:** - High school diploma or equivalent work experience required, Bachelor's degree in related fields preferred. - Three (3) or more years' mortgage loan servicing reporting experience. - One plus (1+) year of quality control/quality assurance experience. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get the opportunity to work with friends (and get some extra cash in your pocket!). + Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. \#Carrington \#LI-GV1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. At RSM, interns work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Interns work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life. Examples of the candidate's responsibilities include: Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues Developing an understanding of the RSM audit approach and tools Assessing risks and evaluating the client's internal control structure Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues Drafting financial statements under prescribed formats Basic Qualifications: 90 credit hours completed Working towards B.A. / B.S. degree or equivalent from accredited university Accounting Major Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations A minimum 3.0 GPA is preferred At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $36 - $43 per hour

Must Have Technical/Functional Skills MES, CSV, Validation, POMSNet Roles & Responsibilities * Should have solid Validation/Testing lead experience working for pharmaceutical companies. * Should have great communication, drive for results and coordination skills between internal team and customers across shores. * Should have good track record in managing teams to successful project delivery. * Should have good understanding and experience on execution and managing GxP projects and deliverables. * Should have hands on experience in POMS MES and integration systems testing and validation. * Should have solid experience in creating/executing best practices, guidelines, checklist GxP projects execution. * Worked in Life Sciences vertical both GxP and non GxP space. * Familiar with Life science business process flow at least in the Manufacturing space. Overall IT Experience: 15 years + * Direct customer Stakeholder Management: 5 years + * Validation Lead Experience: 5 years + * Test Lead Experience with hands on testing deliverables: 5 years + * Hands On - POMS MES and Integration in Life Sciences : 2 years+ * Life Sciences Projects: 4 years+ with preference in experience working on Manufacturing/Supply chain * Solid understanding and driving CSV in Life Sciences customers - 5 Years+ * Good understanding on CSA and how to implement the same. Tools sets experience: * JIRA/ Confluence * Micro Focus ALM (HP ALM) * MS office Salary Range $100,000-$130,000 year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements Minimum Entrance Requirements This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Current MassDOT employees should use their internal MassCareers account to apply. All job applications must be submitted online through MassCareers to be considered. Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position. Applicants must have at least (A) two years of full-time, or equivalent part-time, technical or professional experience in civil engineering work in such areas as construction, survey, design, transportation, hydraulics, structural, sanitary, drafting, environmental, highway, architectural, airport, soils and materials or (B) any equivalent combination of the required experience and the substitutions below. Substitutions I. An Associate's degree with a major in civil engineering** or civil engineering technology** may be substituted for a maximum of one year of the required experience.* II. A Bachelor's or higher degree with a major in civil engineering** or civil engineering technology**, may be substituted for the required experience.* **NOTE\: The terms civil engineering and civil engineering technology include related engineering disciplines such as construction, survey, hydraulics, design, transportation, structural, soils, sanitary, environmental, drafting, highway, architectural, mining, airport and materials. *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. SPECIAL REQUIREMENT\: Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License may be required. For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at *********************************. For general questions regarding MassDOT, call the Human Resources Service Center at ************. For a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at ************. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Overview The Research & Materials Section (RMS) serves as MassDOT's central materials laboratory. Our engineers, chemists, technicians, inspectors, and administrative professionals support MassDOT by ensuring that MassDOT complies with all applicable federal guidelines and regulations relating to construction material quality. Staff are responsible for the sampling and testing of construction materials, developing a wide range of material standards and guidelines, evaluating laboratories throughout the Commonwealth, and facilitating research projects. RMS participates in the American Association of State Highway and Transportation Officials (AASHTO) Accreditation Program and meets strict organizational, personnel, equipment, and testing proficiency requirements. The lab performs testing in the following areas\: concrete, soils and aggregates, asphalt binder, hot mix asphalt, chemical, and physical (standard manufactured materials). Position Summary The Research & Materials, Civil Engineer I in the QA Section, will function as staff engineer and will review and update all information relating to construction materials used for MassDOT. They may perform sampling and testing, perform inspection oversight and audits at various plants, review project documentation, prepare unit related correspondences and participate in the NTPEP Program. Incumbents of positions in this series prepare or review plans, designs, specifications and cost estimates for engineering projects; prepare and/or review reports, studies and analytical data; perform calculations relating to engineering problems; perform engineering surveys; inspect construction and/or maintenance work; and perform professional engineering duties in such areas as highways, bridges, buildings and facilities all in accordance with sound engineering principles, applicable laws, regulations and standards. The basic purpose of this work is to perform professional engineering duties in such areas as highways, bridges, buildings and facilities all in accordance with sound engineering principles, applicable laws, regulations and standards. Duties and Responsibilities Assists in the development and maintenance of the Laboratory's Information Management System (LIMMS) including sample, equipment, and personnel documentation required to maintain AASHTO Accreditation. Assists in design and implementation of new material test report forms with LIMMS team members. Research of hardware and software that will used in sample identification in the LIMMS program. Assists in setting up of program and training of users statewide. Performs initial RMS 360 reviews for new projects. Reviews contracts for final closeout and material certification. Reviews of new materials and products submission for Qualified Construction Materials List acceptance and other tasks assigned. Send out acknowledgement of receipt to the applicant in a timely manner. Perform timely independent review in accordance with evaluation procedures. Monitors the activities of the National Transportation Products Evaluation Program (NTPEP) and AASHTO Product Evaluation List (APEL) to keep supervisor informed regarding technical committees, work plans, audits, DataMine, products, and implementation. Reviews HMA mix designs for conformance with the MassDOT specifications. Performs periodic inspections and audits of HMA, PG Binder and Emulsion production and testing facilities. Performs testing within the various laboratories as required with proper training. Performs Independent Assurance inspection and testing as required. Tests samples and analyzes data for research and development of new test methods, processes, and material requirements. Maintains ACI and NETTCP certifications meeting the AASHTO Laboratory Accreditation Program requirements. Reviews research information from TRB, NCHRP, NETC or other sources and provides summaries and recommendations and takes part in assigned seminars and webinars. Working Conditions Materials samples may need to be transported, carted and/or lifted during the process. The sample process may involve weights of 50 pounds. Preferred Qualifications Knowledge of principles and practices of civil engineering. Knowledge of the terminology and standard abbreviations used in civil engineering. Knowledge of the principles of hydraulics as applied to surface drainage pipes and culverts. Knowledge of engineering properties of soils. Knowledge of the properties and characteristics of concrete and asphalt; mechanical properties of fluids; theory and practice of plane surveying. Knowledge of the types & skill in the uses of equipment used in plane surveying; knowledge of the methods of soil testing. Knowledge of the types and used of equipment and materials used in building, bridge, highway, road, street or tunnel construction. Knowledge of mathematical formulae used to compute volumes and areas. Knowledge of elementary algebra, trigonometry, plane and solid geometry, integral and differential calculus; knowledge of the standard procedures for taking field notes in connection with plane surveying. Knowledge of mathematical computations used in solving civil engineering problems. Ability to analyze and determine the applicability of civil engineering data, to draw conclusions and make appropriate recommendations. Ability to understand, apply and explain the laws, rules, regulations, procedures, specifications and guidelines governing assigned unit activities and in connection with the construction and maintenance of highways, bridges, buildings, etc. Ability to follow oral and written instructions. Ability to write clearly and concisely as well as ability to maintain records. This position is eligible for a five-thousand dollar ($5,000) signing bonus (“Signing Bonus”) if you are newly hired at MassDOT. Current MassDOT employees are not eligible for the Signing Bonus. The Signing Bonus will be paid in two parts\: 1) $3,000 (less applicable taxes) included in the employee's first paycheck. 2) $2,000 (less applicable taxes) after the successful completion of the employee's probationary period. About MassDOT The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's culture and career opportunities can be found at mass.gov/massdot-careers. MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. Tell us about a friend who might be interested in this job. All privacy rights will be protected.

Job Description About Verve: Verve is building a world-class team to commercialize wearable solutions that empower the way people move in the world. Our first product is a lightweight, connected wearable system that can be worn all day, every day by industry associates to reduce fatigue, mitigate risk of injury and augment performance. We are looking for an experienced and talented individual to drive Verve's commercialization and go-to-market strategy. In this role, you will be working with a team of highly-talented team members that are leaders in their respective disciplines. If you have a passion in developing and commercializing next-generation wearable systems to protect and empower our workforce, apply! You Will: Self-direct to develop and execute SQA strategy for both physical robot and cloud based product lines Working with cross-functional team to ensure proper planning for verification and validation during the development and release process. Establish new tests, best practices, and capabilities for the QA function to bring organization to the next level Develop and maintain automated tests using Page Object Model and TestNG test framework Partner with other engineering disciplines to develop automated test methodologies to reduce manual testing needs Execute developed test plans using a combination of manual and automated system & subsystem testing Create detailed and comprehensive test cases Document defects and perform regression testing to validate bug fixes Analyze quality key performance indicators and provide feedback on test results Participate in design and specification reviews to provide meaningful feedback You: 8+ years of experience as an SQA or software systems engineer for complex network-enabled IoT hardware devices and web applications Familiarity with Java, Python, Golang, or other object oriented programming languages Clear and effective communication of defects and risks Collaborate with cross functional teams and be an advocate for quality Proficient with monitoring and test tools such as Mezmo, Postman, and Metabase Experience using AWS services including S3, Lambda, RDS, Amplify Experience with software QA automation, building software test automation infrastructure & processes Experience with bug tracking systems such as Jira, Bugzilla, etc Able to perform physical activities such as squats, lifts, and handling objects of up to 25 lbs. We Offer: The opportunity to make an immediate and visible impact in a fast-growing company with lots of potential. Passionate and fun teammates. Wear robots at work! Verve is dedicated to building a diverse team of individuals who are committed to contributing to an inclusive environment. Some of our core values include respect for all, serving the greater good, and welcoming individuals from diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you do not check every box, but see yourself contributing, please apply.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. At RSM, interns work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Interns work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life. Examples of the candidate's responsibilities include: * Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues * Developing an understanding of the RSM audit approach and tools * Assessing risks and evaluating the client's internal control structure * Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues * Drafting financial statements under prescribed formats Basic Qualifications: * 90 credit hours completed * Working towards B.A. / B.S. degree or equivalent from accredited university * Accounting Major * Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations * A minimum 3.0 GPA is preferred Preferred Qualifications: * Excellent written and verbal communication skills * Strong computer skills, including MS Office * Ability to work as an effective member of a team * Motivated to work in a fast-paced environment * Client focused * Ability to multitask At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $34 - $40 per hour

The Team You Will Join: At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers who collaborate to create innovative solutions to address core business challenges within MetLife. This role will conduct quality reviews of disability claims, collecting and analyzing quality opportunities, and delivering results and driving improvements to ensure quality standards are achieved. Job Title Short Term Disability (STD) Senior Quality Analyst Job Location Virtual within a Commutable Distance of Aurora IL, Bloomfield, CT, Cary NC, Oriskany NY, or Tampa FL, Candidates must be located within a commutable distance of one of the locations above. Virtual Employees Must be available to attend in office meetings once per month. How You'll Help Us Build a Confident Future (Key Responsibilities): The STD Senior Quality Analyst is responsible for: * Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. * Evaluating and improving business and associate performance by effectively conducting quality evaluations of Short-Term Disability (STD), State Plans, PFML, and concurrent Absence Management Solutions (AMS) claims to ensure we meet or exceed customer expectations. Will engage business procedures, training, contract development, product and service delivery as warranted to discuss any discrepancies found. * Identifying trends, root causes, and quality gaps from the analysis of data. Providing timely and meaningful feedback to associates and management regarding performance and quality standards. * Partnering with team to develop questionnaire criteria in which to measure quality behaviors. * May assist in the research, analysis, partnering and providing feedback and recommendations for quality improvements to the training and procedures team. * Presenting findings to Senior Level Management and other key stakeholders. * Coaching and mentor claims associates to drive improvements in claim handling. * Performing internal audits such as peer reviews as necessary. * Providing training and guidance to new or less experienced members of the quality team. * Providing additional support to the Quality team as needed. What You Need to Succeed (Required Qualifications): * New hires should live a commutable distance from the site the role is posted in. * 5+ years of experience effectively managing STD, State Plans, PFML, and concurrent Absence Management Solutions (AMS) claims for a variety of customers. * Advanced knowledge of the disability services industry and a recognized subject matter expert on the operational transactions and processes supported. * Strong oral and written communication skills. * Strong working knowledge of Excel and PowerPoint. * Excellent report writing and presentation skills. * Demonstrated critical thinking, attention to detail, analysis and problem-solving skills. What Can Give You an Edge (Additional Skills): * Prior training or management experience. * Bachelor's degree in a related field or equivalent experience. At MetLife, we are leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we are dedicated to making a difference in the lives of our customers. The expected salary range for this position is $63,500 - $80,500. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. $63,500 - $80,500

Verve is building a world-class team to commercialize wearable solutions that empower the way people move in the world. Our first product is a lightweight, connected wearable system that can be worn all day, every day by industry associates to reduce fatigue, mitigate risk of injury and augment performance. We are looking for an experienced and talented individual to drive Verve's commercialization and go-to-market strategy. In this role, you will be working with a team of highly-talented team members that are leaders in their respective disciplines. If you have a passion in developing and commercializing next-generation wearable systems to protect and empower our workforce, apply! You Will: Self-direct to develop and execute SQA strategy for both physical robot and cloud based product lines Working with cross-functional team to ensure proper planning for verification and validation during the development and release process. Establish new tests, best practices, and capabilities for the QA function to bring organization to the next level Develop and maintain automated tests using Page Object Model and TestNG test framework Partner with other engineering disciplines to develop automated test methodologies to reduce manual testing needs Execute developed test plans using a combination of manual and automated system & subsystem testing Create detailed and comprehensive test cases Document defects and perform regression testing to validate bug fixes Analyze quality key performance indicators and provide feedback on test results Participate in design and specification reviews to provide meaningful feedback You: 8+ years of experience as an SQA or software systems engineer for complex network-enabled IoT hardware devices and web applications Familiarity with Java, Python, Golang, or other object oriented programming languages Clear and effective communication of defects and risks Collaborate with cross functional teams and be an advocate for quality Proficient with monitoring and test tools such as Mezmo, Postman, and Metabase Experience using AWS services including S3, Lambda, RDS, Amplify Experience with software QA automation, building software test automation infrastructure & processes Experience with bug tracking systems such as Jira, Bugzilla, etc Able to perform physical activities such as squats, lifts, and handling objects of up to 25 lbs. We Offer: The opportunity to make an immediate and visible impact in a fast-growing company with lots of potential. Passionate and fun teammates. Wear robots at work! Verve is dedicated to building a diverse team of individuals who are committed to contributing to an inclusive environment. Some of our core values include respect for all, serving the greater good, and welcoming individuals from diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you do not check every box, but see yourself contributing, please apply.

**Come join our amazing team and work a remote schedule!** The Vendor Management QA Analyst I will be responsible for monitoring the activities of the Vendor Management Operations to ensure accuracy, timeliness, and quality of vendor profiles and its compliance with company, investors, and regulatory requirements. Assist with the establishment and enforcement of quality assurance standards and compliance measures for vendor management. Perform all duties in accordance with the company's policies and procedures, investor guidelines, all US state and federal laws and regulations wherein the company operates. The approved Target Pay range for this position is $26.00 - $28.00. **What you'll do:** + Review and audit all department activities, including vendor profile quality, documents provided and process for submittal to ensure compliance with quality assurance standards. + Responsible for running and distributing monthly department exception reports to Vendor Management leadership and internal stakeholders in a timely manner and report any anomalies. + Conduct first level review and evaluation of various vendor compliance documents throughout vendor oversight lifecycle (i.e., new vendor documents, annual re-certification, and vendor status change documents) to ensure compliance with all company policies and procedures. + Review all vendor compliance documents processed by team in system of record and report any inconsistencies to senior management for coaching opportunities and/or make recommendations of system or process modifications. + Review and process vendors' contracts/SLAs/SOWs to ensure compliance with related key performance indicators as established for the vendor. + Responsible for preparing and submitting necessary documentation to automate department reports and vendors' scorecards. + Lead the end-to-end process of developing reports and scorecards with internal support teams (i.e., IT, Business Intelligence, etc.) and business unit leaders. + Review and respond to internal and external audit requests received by the department as needed. + Evaluate monthly published scorecards and prepare Monthly Vendors' Oversight Executive Summary. + Process vendor communication requests, including tracking acknowledgements as required. + Oversee the process of reviewing vendors' on-site audit reports provided by Risk Management to ensure proper notification to internal stakeholders and tracking of any vendor remediation plans. + Assist management with the review of department's processes, policies, procedures and reports for accuracy and completeness to identify opportunities for associate training or process improvements. + Perform other duties and special projects as assigned. **What you'll need:** + High school diploma/GED or equivalent work experience. Bachelor's degree preferred. + One (1) or more years of experience in the financial services industry; mortgage servicing, auditing, finance, compliance or vendor management work experience. + A minimum one (1) year experience in CMS vendor management operations. + Management reporting experience is preferred. + Motivated, enthusiastic, self-starter willing to take-on tasks with minimal supervision and deliver results. + Ability to work independently and collaborate effectively with the team in a complex environment and regulatory conditions. + Proficient in MS office, in particular word, outlook, Excel and Visio. + Strong analytical and problem-solving skills. + Excellent verbal and written communication skills. + Ability to prioritize and multi-task in a fast pace ever changing environment. + Ability to organize and meet deadlines. + Excellent document interpretive and comprehension skills. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** **\#LI-AE1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work a remote schedule!** The Loan Servicing Quality Assurance Analyst position will be responsible for applying proven analytical, problem-solving, and testing/validation skills to ensure CMS's loan servicing business units are in compliance with all internal policies and procedures, adhering to federal, state, local and governmental regulatory requirements, and investor/product specific guidelines. Testing conducted may encompass life of loan processes. Perform all duties in accordance with the company's policies and procedures, investor guidelines, and all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $29.00 - $31.00. **What you'll do:** + Complete a thorough assessment of document provisioning and/or remediation plans assigned and identify items that require clarification. + Evaluate process remediations received from servicing business units and determine if plan is sufficient to ensure compliance. + Create and maintain documentation of processes, reports, applications, and procedures as per department policy. + Conduct testing for internal and external low/medium risk findings to ensure successful plan implementation of resolution and that finding is remediated. Testing must be conducted accurately and in accordance with established testing timelines and standards. + Identify exception based on testing performed and notify department management of any observations that are outside of the testing scope but require action. + Obtain approval of testing as documented by department procedure or at the direction of management. + Perform loan data analysis to validate and communicate test results to servicing business unit as outlined by department management. + Perform recurring testing as assigned. + Research external or internal findings, propose initial response(s) to business units, obtain approval if modifications are made to business unit responses ensuring responses are submitted timely to internal and external parties. + Utilize SharePoint and other systems to track all assignments and update the status accordingly. + Escalate issues of risk concern to management and maintain appropriate data integrity and confidentiality. + Follow department procedures for shared mailbox use. + Perform assigned compliance testing as assigned and promptly escalate compliance concerns. + Perform other duties as assigned. **What you'll need:** + High school diploma required; bachelor's degree or equivalent job experience preferred. + Three (3) or more years' experience in mortgage/loan servicing. + Two (2) or more years' experience with quality data analysis, testing and reporting. + Knowledge of mortgage industry terminology, including knowledge of prominent general servicing and default timelines + Knowledge of utilizing Loan Servicing technology to research, validate and obtain information. + Proficient in MS Office with basic skills in Excel + Strong analytical, problem solving, collaboration and technical skills. + Strong time management skills + Ability to adapt to changes and work under pressure to meet deadlines. + Ability to understand, remember, and communicate routine, factual information. + Ability to organize thoughts and ideas into understandable terminology. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** **\#LI-AE1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work a remote schedule!** The Vendor Management QA Analyst I will be responsible for monitoring the activities of the Vendor Management Operations to ensure accuracy, timeliness, and quality of vendor profiles and its compliance with company, investors, and regulatory requirements. Assist with the establishment and enforcement of quality assurance standards and compliance measures for vendor management. Perform all duties in accordance with the company's policies and procedures, investor guidelines, all US state and federal laws and regulations wherein the company operates. The approved Target Pay range for this position is $26.00 - $28.00. **What you'll do:** + Review and audit all department activities, including vendor profile quality, documents provided and process for submittal to ensure compliance with quality assurance standards. + Responsible for running and distributing monthly department exception reports to Vendor Management leadership and internal stakeholders in a timely manner and report any anomalies. + Conduct first level review and evaluation of various vendor compliance documents throughout vendor oversight lifecycle (i.e., new vendor documents, annual re-certification, and vendor status change documents) to ensure compliance with all company policies and procedures. + Review all vendor compliance documents processed by team in system of record and report any inconsistencies to senior management for coaching opportunities and/or make recommendations of system or process modifications. + Review and process vendors' contracts/SLAs/SOWs to ensure compliance with related key performance indicators as established for the vendor. + Responsible for preparing and submitting necessary documentation to automate department reports and vendors' scorecards. + Lead the end-to-end process of developing reports and scorecards with internal support teams (i.e., IT, Business Intelligence, etc.) and business unit leaders. + Review and respond to internal and external audit requests received by the department as needed. + Evaluate monthly published scorecards and prepare Monthly Vendors' Oversight Executive Summary. + Process vendor communication requests, including tracking acknowledgements as required. + Oversee the process of reviewing vendors' on-site audit reports provided by Risk Management to ensure proper notification to internal stakeholders and tracking of any vendor remediation plans. + Assist management with the review of department's processes, policies, procedures and reports for accuracy and completeness to identify opportunities for associate training or process improvements. + Perform other duties and special projects as assigned. **What you'll need:** + High school diploma/GED or equivalent work experience. Bachelor's degree preferred. + One (1) or more years of experience in the financial services industry; mortgage servicing, auditing, finance, compliance or vendor management work experience. + A minimum one (1) year experience in CMS vendor management operations. + Management reporting experience is preferred. + Motivated, enthusiastic, self-starter willing to take-on tasks with minimal supervision and deliver results. + Ability to work independently and collaborate effectively with the team in a complex environment and regulatory conditions. + Proficient in MS office, in particular word, outlook, Excel and Visio. + Strong analytical and problem-solving skills. + Excellent verbal and written communication skills. + Ability to prioritize and multi-task in a fast pace ever changing environment. + Ability to organize and meet deadlines. + Excellent document interpretive and comprehension skills. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** **\#LI-AE1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.