Operations Manager jobs at Witt O'Brien's

Senior Manager, Reagent Manufacturing & Planning Operations Employment Type: Temp to Perm Compensation: $160,000-$175,000 annually + 10-15% bonus About the Role We are seeking a highly skilled Senior Manager to lead and scale Reagent Manufacturing and Planning Operations in a high-growth, highly regulated environment. This role will be responsible for building the manufacturing organization, optimizing production planning, driving operational excellence, and partnering cross-functionally to enable rapid year-over-year growth. The ideal candidate brings strong leadership, a scale-up mindset, and deep experience in GMP/ISO13485 reagent or consumable production. Essential Functions Build & Scale Reagent Manufacturing Operations Develop, expand, and mature reagent production processes to support rapid growth. Build a high-performing manufacturing team through hiring, onboarding, training, and talent development. Define long-term manufacturing strategy, including capacity expansion, automation, and facility/equipment scaling. Lead technology transfers from R&D into Manufacturing, ensuring scalable, validated, and repeatable processes. Production Planning for Scale Architect a robust end-to-end planning function, including demand review, capacity modeling, MPS creation, and scheduling. Implement planning systems (MRP, forecasting models, dashboards) for both short-term execution and long-term scalability. Strengthen inventory strategy across raw materials, WIP, and finished goods. Identify capacity constraints and develop mitigation strategies for labor, equipment, materials, and process bottlenecks. Operational Excellence & Systems Implementation Drive a Lean/continuous improvement culture to increase throughput and reduce scrap. Establish SOPs, documentation, training programs, and quality systems that support predictable scale-up. Lead site readiness for audits, certifications, and regulatory inspections. Collaborate with Engineering on automation, process control systems, and technology adoption. Cross-Functional Leadership in a High-Growth Environment Partner with R&D, Product Development, Quality, Engineering, Supply Chain, and Finance to align operational plans. Serve as a key contributor to S&OP with forward-looking capacity, inventory risk assessments, and cost insights. Ensure reagent availability to support commercial launches, new product introductions, and changing field demand. Other duties as assigned. Competencies Scale-up mindset with ability to anticipate future operational needs. Strong people leadership and team development. Operational rigor and process-driven thinking. Effective cross-functional collaboration and influence. Data-driven decision-making (forecasting, dashboards, planning models). Continuous improvement orientation. Proven experience supporting rapid scale-up in volume, product mix, facility capacity, or team size. Strong understanding of GMP/ISO13485 and reagent manufacturing processes. Demonstrated success implementing planning systems, MPS, and capacity models. Ability to thrive in a fast-paced, evolving environment while building structure for long-term stability. Experience in biotech, diagnostics, MedTech consumables, or related fields preferred. Experience implementing or redesigning ERP/MRP systems preferred. Background in Lean Six Sigma, automation, or continuous improvement initiatives preferred. Success Measures / KPIs Build a scalable reagent production team and organization structure. Implement or enhance ERP/MRP planning tools and dashboards. Expand reagent manufacturing capacity to meet growth projections. Improve throughput, yield, and batch success rates while reducing scrap and variability. Establish a stable MPS process with high schedule adherence. Enable successful new product launches and technology transfers. Strengthen quality, compliance, and documentation for scale. Supervisory Responsibility This position directly manages the Reagent Manufacturing and Supply Chain/Procurement departments, including hiring, training, performance management, promotions, and reviews. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Korn Ferry has partnered with our client on their search for the role, President - Property Management Operation. Gateway Management Company is seeking a President to lead performance accountability across its portfolio. While growth is embraced, our priority is a commitment to preserving the values that define Gateway. Although this growth is important, the greatest impact for this role and its direct reports will come from improving the performance of the existing portfolio. The President will oversee property management across all Gateway properties, with a focus on financial integrity, operational excellence, and compliance with all relevant laws, regulations, and internal policies. As a senior leader, this individual will also serve as a culture champion, actively promoting Gateway's mission and philosophy throughout the organization. Key Responsibilities With a relationship and data-driven approach to management, the President provides direct supervision to the RVPs in Property Management Operations and Service Operations. This supervision ensures that the operations and maintenance of all properties align with overarching standards emphasizing quality, occupancy, cost control, and revenue objectives. The individual actively: Focuses on maximizing operational performance of the Gateway Development portfolio Identifies the clear, reasonable expectations for the Gateway Development portfolio and 3rd party clients Drives accountability for meeting these expectations Maintains assigned properties in a decent, safe, and sanitary condition always Organizes assigned work efficiently Develops effective work methods that comply with expectations Partners with internal and external resources to maintain high levels of property performance and standards Additional Key Responsibilities In addition, this individual: Interprets program standards, procedures, and regulations crucial for program effectiveness Manages the budget for all area programs Recommends modifications to meet evolving program requirements and staff adjustments Participates in developing the annual budget submission related to Property Management Operations Ensures the area of responsibility operates within the established budget Advises the CEO and relevant C-level peers on pertinent budget, policy, program, and procedural matters Provides updates on all phases of area programs Represents Gateway Management Company Partners at various public/business, community, and resident meetings Review financial and variance reports on monthly and quarterly basis and implement timely correction measures, as necessary Review vacancy reports; monitor resident income re-certifications; supervise provision of a variety of additional analytical/statistical reports on the operations, program compliance, government and investor compliance and other activities to ensure desired occupancy levels and return on investment Report regularly to management Oversee the preparation of month-end property performance and financial narratives, ensuring the property managers are explaining to property owners the relevant activity for each month Review, interpret, and apply applicable laws and regulations, and company policies and procedures Responsible for compliance with Fair Housing, Non-Discrimination and housing legislation Ensure lease agreements are up to date, and provisions are enforced with each tenant Continuously research and study innovative practices in top performing companies across various industries and pilot new and borrowed ideas in the property management team Negotiate property management contracts and other contracts in accordance with established criteria; as to protect the company's interest Must be able to determine when contracts warrant investor, partner and/or lender review and/or approval Implement an effective financial strategy, including budgeting, cost control, forecasted expenditures and revenue improvements, oversee the development of yearly operating budgets/forecasts Maintain clear line of communication with each property owner/partner and foster client relations Oversee onsite risk management compliance; ensure monthly property walkthrough inspections are completed and properly documented Develop and maintain property management systems, including policies and procedures Ensure coordination of property operations, including building maintenance and rehabilitation work Responsible for ensuring all property managers understand, monitor and are approving and properly coding all of the expenses for each property Addresses all escalated tenant complaints and responding to emergencies Key Responsibilities, continued Oversees responses to and following up with all emergency situations at each property and if needed, coordinating with insurance adjusters and overseeing the management of any claim process. Ensure partners/investors/lenders remain informed Works collaboratively with property management staff, Asset Management, Risk Management, and Accounting to prepare annual operating and capital improvement budgets and long-term management plans for all properties and ensure timely completion and submission of financial reports to partners/investors Conducts project investment reviews, including quarterly financial reviews, annual site inspections, tenant file review and periodic reviews of insurance, property tax, debt service coverage and reserve for replacement requirements Responsibilities/Duties for Staff Supervision and Development Participates in the recruitment, interview, selection and evaluation process for property management staff Mentors, coaches, supervises, develops and directs property managers in their job responsibilities and the operation, maintenance and leasing activities of the properties to maintain company standards Provides oversight to property managers regarding property maintenance and repairs Mentors employees and train them on various best practices through a hands-on training approach and through special focused training seminars in partnership with the Learning & Development team Leads regular staff engagement between Senior Managers across other departments Assures proper training and use of all equipment/supplies Monitors initial tenant leasing activity to ensure compliance with requirements Responsibilities/Duties for Business Management Prepares annual management plans, as needed, with input from Senior Management Team and investors Sets performance goals by property, related to industry standards; monitor performance, adjust strategies as needed Participates in organizational planning with Senior Management Team Works with staff to ensure maximum use of property management and other software Works with owners, managers, site staff and accounting personnel to develop and manage individual site business plans including investment objectives, compliance goals, market positioning, personnel, asset quality, financial goals and objectives Responsibilities/Duties for Reporting, Community Involvement and Professional development Prepares and present departmental reports relating to project performance, goals, standards, benchmarks Regularly communicates and cooperates with Senior Management Team on all reporting and regulatory issues Sits on various committees pertinent to department and organization goals and standards Stays abreast of property management and other real estate related industry standards, legislation impacting department and industry practices, policies and procedures The Candidate Skills and Competencies Specific Qualifications and Attributes to include: 10+ years of managing a portfolio of 10,000+ units in affordable housing or a mix of Affordable and Class A / B market-rate multifamily housing Experience leading high-functioning property management teams Demonstrated experience developing and motivating a high performing, cross functional team Proven track record of implementing best practices to maximize value across a portfolio Bachelor's degree Excellent written and verbal communications skills Ability to multitask and delegate effectively in a fast-paced environment and to work cross-functionally in a matrixed environment Prior experience Real Page One Site Software is a plus In addition to competitive pay, Gateway Management Company's robust benefits package includes: Competitive salary and bonus potential Potential for Equity to share in future profits Health, dental, vision, and short and long-term disability insurance Paid time off and company holidays 401k plus company match Wellness plans, FSA/HAS The Company The Gateway Companies Gateway Management Company emphasizes creating partnerships and properties, with long sustainable value, thriving residential communities, and enriching work environments. Gateway strives to create rewarding work and living environments. We are a branch of several companies that are a total property and housing solution. The Gateway Companies are comprised of Gateway Management, Gateway Development, and Gateway Construction. The Gateway Companies were formed in 1986, including Gateway Management Company, for the primary purpose of providing conventional and affordable housing through development, property management and asset management for the properties owned by the principal in the Company. Gateway currently manages over 180 properties, including our third-party partners, consisting of over 16,000 units throughout the Southeastern United States. We have over 450 employees. SE: 510761140

Job Title: Field Reimbursement Manager (FRM) - Remote with Territory Travel Travel: Up to 80% (4 days/week) via automobile or air We are seeking a Field Reimbursement Manager (FRM) to support access and reimbursement services for a specialty pharmaceutical product. In this client-facing, remote-based role, you will work directly with physician offices and manufacturer partners to resolve reimbursement challenges and deliver critical education on payer landscapes and available support services. The FRM acts as a trusted advisor and key liaison between healthcare providers, specialty pharmacies, and internal patient support services. This is a high-visibility, fast-paced role that demands a strong understanding of medical reimbursement, Medicare and commercial payers, and buy-and-bill or specialty pharmacy distribution models. Key Responsibilities Field & Virtual Education (35%) - Deliver on-site or virtual training and education to healthcare providers and staff on reimbursement processes, including lunch-and-learns and scheduled presentations. Log all activity in CRM daily. Benefit & Access Education (25%) - Educate providers on benefit verification, prior authorization, payer trends, and support center services. Document and report all interactions as required by the client. Reimbursement Support (20%) - Assist offices with claims, billing and coding, appeals, medical benefit interpretation, and co-pay or patient assistance programs. Coordinate closely with case managers for resolution. Territory Management (10%) - Manage a schedule of outbound calls, appointment setting, and in-office follow-ups. Collaborate with manufacturer field teams to ensure seamless communication and data sharing. Program Performance Monitoring (10%) - Track territory metrics in CRM, analyze trends, and contribute to quarterly reporting and customer satisfaction feedback as needed. Qualifications: Bachelor's degree or equivalent experience 8+ years in healthcare reimbursement (Buy & Bill, Specialty Pharmacy) Knowledge of Medicare & commercial insurance Strong communication, customer service, and organizational skills Proficient with PowerPoint, CRM systems, and virtual meeting tools Valid driver's license; must be able to travel up to 80% Preferred Qualifications: Field reimbursement or specialty pharmacy experience Account management or pharmaceutical industry experience Working Conditions: Remote/Work-from-Home (must reside within the assigned territory) Travel required up to 80% (valid driver's license and clean MVR required) Benefit offerings available for our associates include: Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan Flexibility to choose the type of coverage that meets individual needs Eligibility for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

We are a rapidly growing firm looking for a Division Manager to run our Houston Wastewater business! The Division Manager will oversee all operational aspects of the wastewater division, focusing on the management of lift stations and pump stations. This role requires strategic leadership to ensure efficient operations, compliance with regulations, and the implementation of best practices in wastewater management. Compensation: Up to $150k base + division profit sharing (potential total income ofr $250k+) + ownership stake in the company Key Responsibilities Lead and manage the wastewater division, including lift stations and pump stations. Develop strategic plans to improve operational efficiency and service delivery. Ensure compliance with local, state, and federal regulations regarding wastewater management. Manage budgets, forecasts, and resource allocation for the division. Oversee the maintenance and operation of lift pumps and related equipment. Collaborate with engineering and technical teams to optimize facility performance. Provide leadership and mentoring to division staff, fostering a culture of safety and excellence. Qualifications Bachelor's degree in Engineering, Environmental Science, or related field. Minimum of 10 years of experience in wastewater management, with at least 5 years in a leadership role. Proven experience in managing lift stations and pump stations. Strong understanding of regulatory requirements and industry best practices. Excellent communication and interpersonal skills. Demonstrated ability to lead and motivate a diverse team. Experience with budgeting and financial management in an operational context. Benefits Profit Sharing Equity Stake in the Company Medical Dental Vision Retiremenent Plan PTO Per Diem Company Vehicle Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: kevin.jones@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KJ2-1858994 -- in the email subject line for your application to be considered.*** Kevin Jones - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/08/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

We are a rapidly growing firm looking for a Division Manager to run our DFW wastewater construction business! The Division Manager will oversee all operational aspects of the wastewater division, focusing on the management of lift stations and pump stations. This role requires strategic leadership to ensure efficient operations, compliance with regulations, and the implementation of best practices in wastewater management. Compensation: Up to $150k base + division profit sharing (potential total income of $250k+) Key Responsibilities Lead and manage the wastewater division, including lift stations and pump stations. Develop strategic plans to improve operational efficiency and service delivery. Ensure compliance with local, state, and federal regulations regarding wastewater management. Manage budgets, forecasts, and resource allocation for the division. Oversee the maintenance and operation of lift pumps and related equipment. Collaborate with engineering and technical teams to optimize facility performance. Provide leadership and mentoring to division staff, fostering a culture of safety and excellence. Qualifications Bachelor's degree in Engineering, Environmental Science, or related field. Minimum of 10 years of experience in wastewater management, with at least 5 years in a leadership role. Proven experience in managing lift stations and pump stations. Strong understanding of regulatory requirements and industry best practices. Excellent communication and interpersonal skills. Demonstrated ability to lead and motivate a diverse team. Experience with budgeting and financial management in an operational context. Benefits Profit Sharing Equity Medical Dental Vision Retiremenent Plan PTO Per Diem Company Vehicle Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: kevin.jones@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KJ2-1858990 -- in the email subject line for your application to be considered.*** Kevin Jones - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/08/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

About the Role A leading U.S.-based manufacturing organization is seeking an Operations Excellence Manager to drive process optimization and lead the functional side of their D365 transformation. This is a high-impact role for someone who understands manufacturing operations deeply, has led ERP/MES implementations, and is comfortable guiding the business-not taking orders from it. You will serve as the primary operations representative for all D365 Operations initiatives and future system enhancements, working closely with operations, supply chain, and IT leadership to shape processes, drive improvements, and ensure seamless alignment with the organization's manufacturing systems. Key Responsibilities Process Analysis & Improvement Assess current manufacturing workflows, identify gaps, and design improved processes. Lead operational change management connected to D365 and related systems. System Implementation & Functional Leadership Support and guide D365, MES, SCM, and PLM system implementations and enhancements. Provide functional direction-configuration, requirements, testing-not development. Requirements & Documentation Gather, validate, and translate business requirements into functional specifications. Create process maps, configuration documentation, and training materials. Data & Reporting Analyze manufacturing, inventory, and supply chain data. Build or guide reporting/dashboards using data tools (Power BI, Tableau, SQL). Project Management Lead small to mid-sized projects tied to operations system improvements. Ensure milestones, deadlines, and cross-functional alignment. Training & Support Train end users and support adoption across operations and supply chain teams. Troubleshoot issues and ensure smooth daily system usage. Cross-Functional Collaboration Partner with IT, engineering, production, and supply chain to align systems with business goals. Ensure compliance with regulatory, quality, and internal standards. Required Qualifications Bachelor's degree in Business, Supply Chain, Manufacturing, Engineering, or related field 5+ years of manufacturing operations experience 3-5+ years supporting ERP systems (D365 strongly preferred; SAP/Oracle acceptable) Experience with MES, SCM, PLM, or other manufacturing systems Proven experience designing, mapping, and improving manufacturing processes Strong data analysis skills (SQL, Power BI, Tableau) Experience with process mapping tools (Visio, Lucidchart) Excellent communication skills and the ability to lead business stakeholders Prior experience driving ERP implementation or major process transformation Preferred Qualifications Experience in food, beverage, ingredients, or process manufacturing Lean, Six Sigma, or continuous improvement certification Exposure to Industry 4.0, IoT, or smart manufacturing technologies Project management certifications (PMP, Prince2) or CBAP

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily functions of the business Prepare annual performance review and reevaluate processes Ensure regulatory, compliance and legal rules are followed Manage budget to align with goals of business Qualifications 3+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business

Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations

Operations & Office Manager (Southeast) | Atlanta Partners is seeking an Operations & Office Manager to keep the Atlanta office running at its best while supporting brokers, marketing, and leadership across the Southeast region. This high-impact, hands-on role is central to maintaining smooth operations, coordinating onboarding and training, managing office logistics, and serving as the “go-to” resource for all things operations in Atlanta. You'll wear many hats; balancing office management, administrative coordination, events, and cross-functional support while helping ensure alignment between the Atlanta office, regional teams, and Shared Services in Houston. The ideal candidate is proactive, highly organized, and experienced in real estate or brokerage environments, with strong multitasking and communication skills. This opportunity is well-suited for an experienced administrative professional or operations lead in the Atlanta market who is eager to grow into a broader leadership role. Key Responsibilities Hiring, Onboarding & Training Support recruiting logistics, including interviewing coordination and candidate travel (including trips to Houston HQ). Manage Day 1 onboarding: licensing requirements, renewals, hardware/software setup, tool access, and office integration. Deliver training on brokerage systems, operational procedures, Apto (CRM), and essential tools; provide ongoing systems support. Plan and support orientation programs, internship initiatives, and other early-career development efforts. Operational & Administrative Leadership Oversee day-to-day office operations: supplies, kitchen stocking, maintenance, equipment contracts (copiers/printers), parking, and access badges. Serve as the primary liaison for building/property management, vendors, and local service providers. Handle PTO approvals for Account Managers and Marketing Coordinators. Act as the office “go-to” resource for questions, troubleshooting, and support needs. Coordinate support coverage across teams and function as backup for MC/AM deliverables. Manage Adobe Sign routing for leadership approvals, JO materials, and other operational workflows. Coordinate lease administration for Occupier Services and assist with other cross-functional initiatives. Events, Recognition & Culture Plan and execute team events, office gatherings, and business development functions. Manage broker and employee recognition programs to reinforce team culture and retention. Support local sponsorships, trade shows, and industry organization involvement (ICSC, ULI, NAIOP, etc.). Foster a professional, collaborative, and positive office culture consistent with Partners' values. Travel, Meetings & Executive Support Coordinate travel arrangements for brokers, leadership, and regional team members. Manage meeting logistics for JO, regional leadership, and the President, including agendas and materials. Handle expense reporting and other administrative duties for executive leadership. Regional & Cross-Functional Support Support Southeast DevCo needs and coordinate with Property Management and Atlanta Retail teams. Assist with ad hoc tasks to maintain operational efficiency across the Southeast footprint. Qualifications & Requirements Bachelor's degree in Business Administration, Real Estate, Operations, or related field (or equivalent experience). 3-5 years in office management, operations, or administrative roles within real estate, brokerage, or similar industries; regional or multi-office experience preferred. Exceptional organization and multitasking abilities; proficiency with Apto, Adobe Sign, Microsoft Office, or Google Workspace. Strong communication and interpersonal skills for team and leadership engagement. Ability to manage confidential information, budgets, and vendor relationships. Problem-solving mindset with a focus on efficiency and team support. Knowledge of real estate licensing processes or administrative certifications (e.g., CAPM) a plus. Preferred Qualifications Familiarity with commercial real estate functions including Brokerage, Development, Property Management, and Retail. Experience in event planning, training facilitation, or HR support. Knowledge of Atlanta's local market, vendors, and service partners. What You'll Bring 4+ years of operations, administrative, or office management experience, ideally within commercial real estate or professional services. Prior experience leading or mentoring team members. Exceptional organizational skills with a high attention to detail. Strong written and verbal communication abilities. Proficiency in Microsoft Office Suite and Adobe; CRM or marketing system experience a plus. A proactive mindset with the ability to anticipate needs, solve problems, and make things happen. What's in It for You A front-row seat in Partners rapid growth across the Southeast. Exposure to multiple business lines; Brokerage, Development, and Property Management. Growth opportunity within a collaborative, expanding regional CRE firm. Competitive compensation and benefits, including 401(k), performance-based incentives, and paid time off. Why Join Us Be part of one of the fastest-growing full-service commercial real estate firms, backed by an integrated platform spanning Investments, Development, Brokerage, and Property Management. Gain access to a diverse suite of institutional-quality investment offerings through Partners Capital. Collaborate with a driven, high-performance team that values integrity, teamwork, and long-term partnerships. Competitive compensation, comprehensive benefits, and opportunities for growth within a rapidly expanding organization. Partners is proud to be committed to providing equal employment opportunity to all qualified applicants regardless of age, race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, citizenship, marital status, disability, veteran status, or any other basis protected by applicable law.

Key Responsibilities: Lead, manage, and develop the Jacksonville regional operations team to ensure brand standards and performance objectives are met. Oversee day-to-day operations for multiple salon locations, including facility management, tenant relations, and service delivery. Drive occupancy and retention by building relationships with salon owners and supporting their business success. Ensure high-quality salon environments through proactive maintenance and vendor management. Analyze financial and operational performance metrics to meet growth and profitability goals. Support marketing and recruiting initiatives to attract top beauty professionals. Collaborate with contractors, vendors, and industry partners to support regional business operations. Foster a strong sense of community among salon professionals to enhance satisfaction and retention. Promote and model the company's core values of leadership, teamwork, and service excellence. Requirements Include: Education: Bachelor's degree required. Experience: Minimum of 8+ years of experience in a front-line client service or operations management role. Multi-location management experience strongly preferred. Experience in retail, hospitality, rental car, or general management industries is highly desirable. Beauty or salon industry experience is not required but considered a plus.

Yoh has an exciting opportunity for a Senior BIM Manager (4D Fuzor Required) to join our Global Entertainment client. The ideal candidate will have 6+ years of relevant working experience and live within a commutable distance to the office in Glendale, CA for a hybrid work environment (4 days in office). See below for abbreviated job responsibilities and requirements. If after reviewing, you are interested in learning more about this, or other opportunities, please apply with your updated resume ASAP. Title: Senior BIM Manager (4D Fuzor) Compensation: $100-125/hr Type: 36-Month Contract Industry: Entertainment Overview The Senior BIM Manager will lead the implementation and advancement of Building Information Modeling (BIM) and Virtual Design & Construction (VDC) technologies across large-scale, multidisciplinary design and construction projects. The role focuses on integrating 3D and 4D modeling processes, driving innovation in digital project delivery, and supporting the full lifecycle of major built-environment initiatives-from concept through construction and turnover. This position reports to the Design & Construction Technology Manager and collaborates directly with project leadership teams, including design, engineering, and construction management stakeholders. The successful candidate will bring deep technical expertise in BIM and 4D visualization, a collaborative mindset, and strong communication skills to foster technology adoption and excellence in project delivery. Key Responsibilities Partner with project leadership to implement BIM and VDC strategies supporting all phases of project development. Develop and manage 4D simulation models using Fuzor or equivalent tools, integrating 3D geometry with scheduling data to visualize construction sequencing. Support planning and coordination teams with ongoing updates to 4D models throughout the project lifecycle. Lead advanced site simulations and visual analyses to improve project execution and communication. Establish and oversee model management standards, ensuring efficient model performance and interoperability across platforms. Coordinate multi-discipline BIM collaboration workflows using tools such as Autodesk Revit, Navisworks, and BIM 360/ACC. Provide hands-on technical support and mentorship to project teams in model authoring, data management, and visualization techniques. Develop and implement model-based coordination strategies aligned with project goals and best practices. Represent project technology interests with internal and external stakeholders, advocating for digital construction innovation. Document and share lessons learned to refine organizational BIM/VDC methodologies. Maintain model health, data consistency, and proper setup of collaborative environments across all project systems. Contribute to deployment strategies for new software tools and digital workflows to enhance design and construction integration. Qualifications Required: Bachelor's degree in Architecture, Engineering, Construction Management, or related field. Minimum 6 years of progressive BIM/VDC management experience on large, complex projects. Proven expertise with Fuzor 4D (or comparable 4D simulation platforms) for integrating design models and construction schedules. Advanced proficiency in Autodesk Revit, Navisworks, and BIM 360/ACC platforms. Strong understanding of model coordination, clash detection, and data-driven workflows. Demonstrated success implementing BIM/VDC strategies that enhance project performance and collaboration. Excellent communication and presentation skills; comfortable leading discussions and training sessions across teams. Ability to troubleshoot complex model and visibility issues within Revit and Navisworks environments. Experience developing and enforcing Level of Development (LOD) standards for project deliverables. Skilled in managing multi-trade coordination and complex 3D/4D data exchanges. Preferred: Advanced knowledge of Rhino, Grasshopper, Dynamo, Python, or other visual scripting tools. Experience with SolidWorks, SketchUp, Maya, or Civil 3D for specialty modeling. Familiarity with parametric modeling, data integration, and digital twin workflows. Strong understanding of project controls-scope, schedule, and budget alignment. Prior experience supporting large creative, entertainment, or technically complex building programs. Working knowledge of reality capture or laser scanning technologies. Estimated Min Rate: $87.50 Estimated Max Rate: $125.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************

Join ClearChoice Dental Implant Centers as a General Manager Ready to be part of something transformative? Join ClearChoice Dental Implant Centers an industry leader changing lives through advanced dental implant solutions. As a General Manager, you'll lead a high-performing team and ensure your center operates at peak performance-delivering life-changing results for patients and exceptional outcomes for your team. Job Type: Full-Time Salary: $90,000-$100,000 base plus annual bonus potential Why ClearChoice is the best choice for your career: •Competitive base salary • Work in a patient-focused environment with a team that empowers you to succeed • Enjoy a predictable Monday-Friday schedule-no weekends required • Take advantage of full healthcare benefits including medical, dental, and vision • Access a 401(k) retirement savings plan with company match • Paid time off and holidays to ensure you maintain a healthy work-life balance • Continuous training and professional development to sharpen your skills • Thrive in a collaborative, supportive, and mission-driven culture • Be part of a company where your passion for helping others leads directly to success-both for your patients and your career What You'll Do: Lead daily operations of the dental center, ensuring clinical and business excellence Oversee patient experience and workflow from consultation through treatment Manage and support a multidisciplinary team of doctors, clinicians, and staff Implement and drive business strategies to meet performance and financial goals Ensure compliance with operational standards, policies, and regulatory guidelines Analyze data to identify opportunities for growth and operational improvement Partner with the doctor to ensure high-quality patient care and service delivery Manage center financials including budgets, forecasts, and P&L oversight Champion a positive, inclusive, and accountable team culture Support ongoing staff training and development to drive success Skills and Experience We're Looking For: 5+ years of operational leadership experience, preferably in healthcare, retail, or hospitality Proven success in leading teams and driving financial results Strong business acumen, including P&L management and strategic planning Ability to coach and motivate high-performing teams Excellent communication, organizational, and problem-solving skills Experience working in a fast-paced, service-oriented environment Bachelor's degree preferred; MBA or relevant advanced degree a plus Why Choose ClearChoice? ClearChoice Dental Implant Centers are transforming smiles and lives across the country, with over 100 locations and more than 100,000 smiles restored. As part of TAG - The Aspen Group, we're committed to bringing better dental care to more people, alongside Aspen Dental, as part of the TAG family of brands. Ready to Join Us? Take the next step toward a meaningful, rewarding career at ClearChoice Dental Implant Centers. Apply today and be part of a team that's changing lives, one smile at a time. TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic Studio, and Lovet Pet Healthcare. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com. TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

We are seeking a strategic and technically adept Senior Manager of HRIS to lead the design, implementation, and continuous improvement of our global HR systems, with a core focus on Workday, business intelligence reporting tools, middleware integrations (preferably Boomi), and workflow automation. This role will partner closely with HR, IT, Finance, and external vendors to ensure HR systems align with business goals, optimize user experience, and drive data-driven decision-making. Key Responsibilities: HRIS Leadership & Strategy: Own the Workday HCM platform, including configuration, enhancements, and roadmap planning. Serve as the subject matter expert and escalation point for Workday modules (Core HCM, Recruiting, Talent, Compensation, Absence, etc.). Lead HRIS team members, fostering growth, collaboration, and delivery excellence. Integration & Middleware: Oversee the development, maintenance, and monitoring of system integrations between Workday and external platforms using middleware tools (ideally Dell Boomi). Partner with IT to ensure secure, scalable, and efficient API integrations and data flows. Reporting & Analytics: Drive the delivery of actionable HR analytics through BI tools such as Tableau, Power BI, or Looker. Ensure data integrity and security while enabling self-service reporting capabilities for HR and business leaders. Workflow Automation: Identify and implement opportunities for automation within HR processes using tools such as Workday workflow, ServiceNow, or other low-code automation platforms. Collaborate with process owners to streamline workflows and improve operational efficiency. Governance & Compliance: Ensure compliance with data privacy, audit, and SOX requirements across HRIS operations. Develop and maintain documentation for processes, integrations, and system configurations. Stakeholder Collaboration: Partner with cross-functional teams (HR, IT, Legal, Finance) to gather requirements and deliver HR technology solutions that support strategic goals. Manage vendor relationships and lead RFPs for new HR technologies or services as needed. Qualifications: Bachelor's degree in Human Resources, Information Systems, Computer Science, or related field; Master's degree preferred. 8+ years of progressive experience in HRIS or HR technology, with at least 3 years in a leadership role. Expertise in Workday HCM configuration and administration is required. Experience with middleware platforms (Boomi preferred) and REST/SOAP API integration. Strong knowledge of BI/reporting tools (Power BI, Tableau, Workday Adaptive/Prism). Proven success in implementing workflow automation and process optimization. Excellent project management, communication, and stakeholder engagement skills. Prior experience in a global or multi-state enterprise environment is a plus.

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Maintain strong partnerships with community & civic organizations Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS Preferred Qualifications Associate's or Bachelor's degree preferred Retail banking Talent sourcing & assessment Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. xevrcyc Any offer of employment will include further information.

Our client, a luxury Italian footwear brand, is seeking a Store Manager to join the team at their South Coast Plaza location. The role includes driving sales, managing staff, overseeing inventory, and ensuring excellent customer service. Candidates must be able to work a full-time retail schedule, including weekends and holidays as needed. Job Duties Include: Lead by example in delivering exceptional customer service aligned with brand standards, ensuring a premium shopping experience through active floor presence and sales involvement Manage, coach, and develop team performance through ongoing training, feedback, and KPI implementation, fostering a culture of accountability and growth. Develop a strong talent pipeline, own all aspects of staff training (product, systems, selling ceremony, etc.), and support team adaptability to new tools and technologies. Oversee inventory accuracy and product care, partner with stock team to resolve issues, and ensure proper handling of merchandise and assets. Maintain brand VM standards, communicate local market needs, and collaborate with HQ to ensure optimal product mix and presentation. Drive sales results through action plans, budget alignment, and entrepreneurial outreach, maintaining strong revenue focus and cost control. Ensure compliance with all operational, POS, and cash handling procedures, holding team accountable for accuracy and integrity. Additional duties as needed and assigned Job Qualifications Include: 3+ years of experience in high-end or contemporary retail Footwear experience is a plus, strong backgrounds in fashion apparel, jewelry, or accessories are equally valued Proactive in developing creative strategies to grow the client base and drive sales Passionate about delivering exceptional customer experiences while maintaining a strong focus on business performance Demonstrated polished interpersonal skills, with a confident and professional presence aligned with a luxury retail environment Ability to work flexible hours, including evenings, weekends, and holidays, as needed Ability to lift 50lbs and stand for duration of shift Salary: $110K-$130K + bonus The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

Our client, a high-end contemporary fashion brand, is hiring an Assistant Store Manager to join the team at their store located in the Miami Design District. Candidates should be available to work a retail schedule including weekends and holidays as needed. This is a temporary position with the opportunity to extend based on performance and the needs of the business. Job Duties Include: Assist with all areas of guest experience, including acting as a leader on the floor and managing customer service and operational questions Achieve personal and store sales targets Act as Manager on duty when the Store Manager is not in store including completing opening/closing duties, scheduling needs, etc. Perform daily walkthroughs, ensuring store is properly merchandised Maintain stock organization, inventory tracking, and ensuring shipments are delivered on time by partnering with relevant teams Support with recruitment, training, and development of staff Act as a point of contact for cross-functional teams, ensuring clear communication Additional duties as needed and assigned Job Qualifications Include: 5+ years of experience in retail sales Experience in a management position within the luxury retail sector is preferred A proven track record of driving sales while delivering outstanding customer service Ability to strategize, work with agility, and implement practical business practices Ability to lift up to 50lbs & stand for duration of shift Salary: $70K + commission The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

Location: Beverly Hills, CA (On-site) - Full-Time - New Store Opening The Assistant Store Manager supports the Store Manager in leading a high-performing team in a new, contemporary retail store in Beverly Hills, ensuring an elevated guest experience and strong commercial results. This role combines people leadership, visual merchandising, and floor management with a hands-on approach to client service and daily operations, with a special focus on building and shaping the store culture from day one. Key Responsibilities Leadership & Team Management Partner with the Store Manager to lead, coach, and motivate the store team to deliver an exceptional client experience in a contemporary fashion environment. Act as Manager-on-Duty, setting the tone on the sales floor, driving urgency and focus on service, selling, and standards. Support recruiting, onboarding, and ongoing training of sales associates and key holders, with an emphasis on styling, product knowledge, and clienteling. Provide regular feedback, recognition, and in-the-moment coaching to build skills and elevate team performance. Sales & Client Experience Drive daily, weekly, and monthly sales performance by leading from the floor, setting clear goals, and tracking results. Model a high-touch, service-first approach with every guest: greeting, needs assessment, styling, fitting room support, and thoughtful add-on recommendations. Support clienteling initiatives, outreach, and appointments to build loyalty and repeat business. Ensure service standards are consistently executed, including response time, wait time, and follow-up with clients. Visual Merchandising & Brand Presentation Execute and maintain brand visual standards for the contemporary space, including windows, mannequins, fixtures, and fitting rooms. Partner with the Store Manager and visual partners on floor moves, new collection launches, and seasonal refreshes. Ensure the selling floor is on-brand, organized, and inviting, with clear size availability and strong outfitting stories. Provide styling guidance to the team so they can translate trend direction and brand DNA into complete looks for clients. Operations & Loss Prevention Support all daily store operations: opening/closing procedures, cash handling, registers, bank deposits, and reporting. Oversee receiving, processing, and replenishment of merchandise to ensure product is on the floor quickly and accurately. Maintain stockroom organization and support inventory accuracy through cycle counts and physical inventory preparation. Ensure adherence to company policies, loss prevention standards, and safety procedures. People & Culture Foster a positive, inclusive work environment aligned with the company's values and brand ethos. Promote a culture of accountability, teamwork, and continuous improvement. Help create schedules that balance coverage, productivity, and payroll expectations while considering team needs. Qualifications 1-3 years of retail management or key holder experience, preferably in contemporary fashion, specialty retail, or apparel. Proven ability to drive sales and deliver an elevated client experience. Strong leadership, communication, and coaching skills with a hands-on, lead-by-example style. Experience with visual merchandising and styling within a trend-driven environment. Comfortable with basic retail math, KPIs, and using POS and scheduling systems. Ability to work a flexible schedule including evenings, weekends, and holidays based on business needs. Ability to stand for extended periods and lift up to [X] lbs as needed to handle product and fixtures. What We Offer Competitive base pay and performance-based incentives. Opportunity to grow your career in a contemporary fashion brand environment. Collaborative, creative culture with a focus on client experience and styling. To apply, please submit your resume and a brief note highlighting your experience in contemporary or fashion-forward retail, your leadership style, and any experience you have supporting new store openings.

Our client is seeking a Customer Operations Manager in Austin, TX, to lead North American operations for a growing global organization. This is a direct hire opportunity for a dynamic professional ready to build and lead a unified customer operations function focused on exceptional customer experience, scalability, and operational excellence. Company Profile Our client is a global technology solutions company. Customer Operations Manager Role As the Customer Operations Manager, North America, you will play a strategic leadership role responsible for building and executing unified, scalable customer operations across the region. Youâ??ll lead and develop the Customer Operations team, ensuring seamless end-to-end customer experienceâ??from client onboarding and service delivery to ongoing support. Establish and implement the North American customer operations model and lead a high-performing LCM (Lifecycle Management) team. Oversee client management, service delivery, and customer engagement across all operational functions. Collaborate with global and regional leadership to unify operations, processes, and systems. Drive efficiency and scalability through process improvement, data-driven KPIs, and strategic planning. Recruit, coach, and empower team members to deliver top-tier customer service and continuous improvement. Lead customer experience initiatives and ensure operational compliance with global standards. Monitor performance, identify areas for improvement, and implement actionable solutions to enhance results. Customer Operations Manager Background Profile 10+ years of experience in customer operations or customer service leadership roles Proven track record in leading teams, improving processes, and driving operational success Experience in international or matrix organizations; ability to manage across diverse cultures and regions Demonstrated success implementing scalable systems and service delivery models Strong business acumen, with a focus on results, efficiency, and customer satisfaction Bachelorâ??s degree or equivalent vocational education required. Excellent communication skills Features and Benefits Comprehensive medical, dental, and vision insurance coverage Opportunity to lead a new regional function and make a lasting impact on company growth Collaborative, global team environment with opportunities for cross-functional and international collaboration Strong commitment to employee development, innovation, and leadership empowerment Be part of an organization that values sustainability, customer focus, and operational excellence

WCF Events is looking to hire an experienced, enthusiastic, customer focused and passionate part time corporate operations event manager to join our events management team. This position will take place mostly during the summer (June through September), but could have shifts year round if desired. The successful candidate must possess exceptional attention to detail and strategic thinking coupled with high quality standards and superior service. The candidate must have the ability to develop cooperative and strong relationships with diversified clientele and assist in managing many different event types that range from Summer Picnics to Amazing Race Scavenger Hunts and other Team Building events. Exceptional attention to detail is a must for this job. Responsibilities: Managing and “Owning” the day of execution of several different types of corporate events Work within a team to ensure company policies and procedures are being followed appropriately to ensure delivery of an exceptional event every time Set-up and breakdown of tables, chairs and other event equipment; including loading and unloading supply trucks Managing part time staff and dealing with staff concerns as they arise Ensure event setup is done correctly and on time Act as a point of contact for all event clients Handle complaints with professionalism Report any event or staff concerns to management Requirements Minimum 2-4 years business experience ideally in producing high quality corporate meetings and events Consistent professional approach, with willingness to take ownership and responsibility both within and outside one's job domain High energy level and very positive attitude Ability to drive a box truck preferred Must be able to lift 30+lbs Ability to present ideas, expectations, and information in a concise, well organized manner Strong written and verbal communication skills Superior interpersonal skills Strong organizational skills Excellent problem-solving and decision-making skills Team oriented Professional work ethic Excellent time management skills Hours: Must be able to work 1-3 shifts per week including weeknight and weekend events. Location: Chicago, IL