Managed IT Help Desk Tier 1
Biloxi, MS jobs
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
Auto-ApplyHelp Desk Support
Clinton, MS jobs
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
• Triage and resolve trouble tickets related to technical difficulties with various web-based applications.
• Provide technical expertise to ensure applications meet business requirements.
• Analyze current business processes and suggest improvements.
• Be the liaison between the end user and production support/IT teams, reporting any problems, updating and closing of open issues from Trouble Ticket systems, and participating in the testing of new enhancements to ensure they meet end user expectations.
• Verify with the end user that the issue has been resolved and update trouble tickets and Chatter Posts accordingly.
• Monitor #Help Chatter Posts to ensure all posts are closed out quickly.
• Actively contribute to ongoing process improvement via ISO Process.
• Perform other duties or special projects as assigned.
• Ability to complete multiple simultaneous projects in a timely manner.
• Provide advanced technical troubleshooting and analysis methods to assist Tier I personnel solve basic technical problems.
• Confirm the validity of the reported problems and seek known solutions related to these more complex issues.
• Provide monthly tip sheets to top volume branches and training department to improve training.
Qualifications
• Bachelor's degree from a four-year college or university preferred.
• 2+ years customer support/help desk experience.
• Strong communication, interpersonal, and analytical skills
• Ability and desire to provide excellent customer-service to internal and external customers
• Working knowledge of MS operating systems and applications.
• Ability to work independently in a dynamic environment.
• Telecommunications experience desired.
Additional Information
Paul Dubey
Technical Recruiter
Integrated Resources, Inc
IT REHAB CLINICAL NURSING
Inc. 5000 - 2007, 2008, 2009, 2010, 2011, 2012 & 2013 (7th Year)
Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70
(Direct) 732-549-5302 (Tel) 732-549-2030 x208 (F) 732-549-5549
Help Desk Support
Clinton, MS jobs
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
• Triage and resolve trouble tickets related to technical difficulties with various web-based applications.
• Provide technical expertise to ensure applications meet business requirements.
• Analyze current business processes and suggest improvements.
• Be the liaison between the end user and production support/IT teams, reporting any problems, updating and closing of open issues from Trouble Ticket systems, and participating in the testing of new enhancements to ensure they meet end user expectations.
• Verify with the end user that the issue has been resolved and update trouble tickets and Chatter Posts accordingly.
• Monitor #Help Chatter Posts to ensure all posts are closed out quickly.
• Actively contribute to ongoing process improvement via ISO Process.
• Perform other duties or special projects as assigned.
• Ability to complete multiple simultaneous projects in a timely manner.
• Provide advanced technical troubleshooting and analysis methods to assist Tier I personnel solve basic technical problems.
• Confirm the validity of the reported problems and seek known solutions related to these more complex issues.
• Provide monthly tip sheets to top volume branches and training department to improve training.
Qualifications
• Bachelor's degree from a four-year college or university preferred.
• 2+ years customer support/help desk experience.
• Strong communication, interpersonal, and analytical skills
• Ability and desire to provide excellent customer-service to internal and external customers
• Working knowledge of MS operating systems and applications.
• Ability to work independently in a dynamic environment.
• Telecommunications experience desired.
Additional Information
Paul Dubey
Technical Recruiter
Integrated Resources, Inc
IT REHAB CLINICAL NURSING
Inc. 5000 - 2007, 2008, 2009, 2010, 2011, 2012 & 2013 (7th Year)
Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70
(Direct) 732-549-5302 (Tel) 732-549-2030 x208 (F) 732-549-5549
MSP Service Desk Technician
Clinton, MS jobs
Job DescriptionSalary: 28K - 32K
We are seeking a Service Desk Technician to become an integral part of our MSP team. You will be responsible for troubleshooting user problems, deploying new systems, and ensuring a high level of customer service and satisfaction.
Customer Focused:
1+ years multi-customer support experience required
Comfortable exploring and documenting new customer environments
Comfortable interacting directly with customers
Responsibilities:
Address Tier 1 Service Desk tickets
Deploy new customer desktops and laptops
Troubleshoot general user issues such as client software installations, password resets, printer/scanner issues, and Windows operating system problems
Change management detail
Maintaining integrity in accessing customer infrastructure
Be willing team member to support MSP Division in other ways as necessary
Be willing to take training to further skillset and undergo professional development
Obtain new certifications
Engineering Qualifications:
1+ years of hands-on user IT support experience
A+ certification preferred
Position has full benefits including medical, dental, 401K, vision, supplemental insurance, and vacation.
Research Compute Support Specialist
Starkville, MS jobs
Mississippi State University invites applications for the position of Research Compute Support Specialist (RCSS). This is an early career position designed for scientists and engineers to develop skills in high performance computing to support the scientific research community. This position liaises and supports faculty and researchers, translating domain needs into software solutions that drive discovery within and across disciplines. This role sits at the intersection of research and advanced software design. The RCSS engages with faculty across the university to support their access to computing resources and their ability to effectively use high performance computing (HPC) technologies to solve their specific research challenges.
This position is for a domain-trained graduate in an engineering or science discipline with minimal prior experience applying HPC to domain-specific problems but a desire to learn. The RCSS will be expected to spend the first year developing their knowledge of high-performance computing and software development skills, working with researchers designing solutions, and collaborating with external partners.
This position is supported by grant funding and is time limited.
Salary Grade: 15
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Department Profile:
The High Performance Computing Collaboratory (HPC²), an evolution of the MSU NSF Engineering Research Center (ERC) for Computational Field Simulation, at Mississippi State University is a coalition of member institutes and centers that share a common core objective of advancing the state-of-the-art in computational science and engineering using high performance computing; a common approach to research that embraces a multi-disciplinary, team-oriented concept; and a commitment to a full partnership between education, research, and service. The mission of the HPC² is to serve the University, State, and Nation through excellence in computational science and engineering.
Essential Duties and Responsibilities:
• Serve as a technical bridge between domain researchers and highly specialized computing infrastructure, translating scientific workflows and data analysis pipelines into HPC solutions.
• Provide consultation and collaboration to researchers on grant proposals involving computational resources, enabling research teams to compete successfully for external funding.
• Deliver specialized training programs for researchers, both remotely and on-site, tailored to advanced scientific applications.
• Collaborate with internal teams to provide structured feedback on customer needs, contributing to product development and technical documentation.
• Author and maintain training resources, including technical guides, scientific protocols, and knowledgebase content.
• Participate in cross-functional projects, such as workflow optimization and the integration of AI/ML-based image analysis tools.
• Co-develop software components and applications to support ongoing research efforts.
• Mentor graduate and undergraduate students pursuing careers in computing; offering hands-on experience and training opportunities, while promoting research computing as a professional career track.
• Work with HPC leadership to ensure research compute solutions and services integrate effectively with MSU high performance computing infrastructure and secure research environments.
Minimum Qualifications:
• Bachelor's Degree in STEM field
Preferred Qualifications:
• Demonstrated experience in translating research needs into software solutions.
• Familiarity with research domains central to MSU's mission.
• Some technical depth in areas such as HPC integration, distributed computing, GPU programming, workflow automation, reproducible computing environments (e.g., Jupyter notebooks, containerization, CI/CD), and data pipeline engineering.
• Experience with open-source communities, software sustainability practices, and modern DevOps frameworks (e.g. container orchestration, Kubernetes, microservices).
• Knowledge of compliance frameworks and secure research environments.
Knowledge, Skills, and Abilities:
• Knowledge of computational approaches to solving problems in their field.
• Introductory awareness of at least one programming language relevant to HPC and/or Data Science applications (e.g. C/C++, Python, R, …).
• Good communication skills with both technical and non-technical audiences.
• Strong desire to learn new skills and apply them to challenging situations.
Working Conditions and Physical Effort
• Work is normally performed in a typical interior/office work environment.
• No or very limited exposure to physical risk.
• No or very limited physical effort required.
Instructions for Applying:
Link to apply: ***********************************
Apply online by submitting a cover letter, resume, and a copy of your transcript(s). Any social security numbers included on requested transcripts should be redacted prior to submitting online.
Apply online at jobs.msstate.edu
Restricted Clause:
Position is contingent upon continued availability of funding.
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
Desktop Support Specialist I
Starkville, MS jobs
A Desktop Support Specialist I is responsible for all desktop support issues for Information Technology Services supported departments in addition to general IT support for University Enterprise Systems as they relate to our MSU academic environment. This position also assists and recommends departmental software and hardware purchases, configuration and training, integration with other systems, and compliance with University policies and procedures. This is a customer focused position that requires a strong sense of urgency, open communication, desktop technical skills, customer service skills and the aptitude to learn and teach the integration of various information technology systems within our educational environment.
Salary Grade: 13
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Essential Duties and Responsibilities:
The following examples are intended as illustrations only of the various types of duties and responsibilities assigned to the Desktop Support Specialist I position. The absence of specific statements of duties and responsibilities does not exclude those tasks from this position if the work is similar, related, or a logical assignment of this position.
1. Skilled in the installation, configuration and support of Desktop core services:
a. Windows and Mac Operating Systems and supported applications.
b. AD joined workstations.
c. Mobile Integration Services.
d. Anti-Malware/Virus Enterprise Service.
2. Provides good customer service.
a. Anticipates clients' needs and respond in an appropriate and timely manner.
b. Develops strong trusting relationship with clients.
c. Communicates the status of issues with clients, team members and upper management.
3. Fluent in installation and troubleshooting of Windows and Macintosh operating systems:
a. Experienced with multiple versions of Windows and Mac operating systems.
b. Analytical skills to trouble shoot operating system problems.
c. Takes initiative to learn the latest updates, service packs and/or operating versions.
4. Manages and/or resolves clients' information technology problems and issues:
a. Monitors appropriate queue for incidents assigned.
b. Communicates with superiors regarding issues and problems in the field.
c. Regularly communicates with clients regarding problems and/or issues.
d. Troubleshoots and resolves problems efficiently and in a timely manner which may require working beyond the normally scheduled work hours.
e. Provides coordination with secondary support if necessary and closes incidents when problems are resolved to clients' satisfaction.
5. Provides recommendations, operational assistance and training on various MSU information technology data and/or voice systems.
a. Works with clients through the life cycle of the purchase, installation, training and maintenance of computer and other related equipment and systems.
b. Answers questions regarding the use and configuration of systems.
c. Manages Active Directory accounts.
d. Works with clients to provide systems training when applicable.
6. Develop support material for distribution to MSU clients:
a. Identifies topics and objectives.
b. Develops examples.
c. Develops materials utilizing a variety of media.
7. Remains current on information technology issues related to an academic environment and provides information and assistance to clients with new information technology acquisitions.
a. Reads IT related publications (print or Web delivered).
b. Evaluates new or new versions of technology and assist clients with new information technology acquisitions.
8. Performs miscellaneous job-related duties as assigned.
Minimum Qualifications:
Bachelor's degree in Information Technology or any related field.
One year experience in Customer / Desktop support.
Any equivalent combination of related education and related experience may be considered for this position.
Preferred Qualifications:
Certifications are preferred but are not required for Desktop Specialist I.
Knowledge, Skills, and Abilities:
• Good interpersonal and customer service skills.
• Ability to concentrate/focus for long periods of time.
• Ability to handle multiple tasks throughout the day with minimum supervision.
• Self-motivated.
• Skilled in the removal of malware and viruses.
• Skilled in the configuration of devices to use ITS Microsoft O365 mobile integration services.
• Ability to initiate new tasks after an assigned task has been completed or passed on with minimum supervision.
• Ability to teach others how to use information technology.
• Ability to learn new technologies.
• Experience with installation and support of PC and/or Macintosh OS/application software.
• Good oral and written communication skills.
• Experience with Office 365 applications.
• Knowledge of AD groups.
• Attributes that contribute to a Desktop team member:
- Promotes team cooperation.
- Assists team members in completing deadlines and goals.
- Develops strong working relationships with other team members.
- Develop working relationships with other groups within ITS.
• At least two of the following are preferred:
- Experience with local area networks.
- Installation and support of Microsoft O365 Products.
- Installation and support experience with AD joined workstations
Working Conditions and Physical Effort
• Work is normally performed in a typical interior/office work environment.
• This position requires the ability to manipulate a variety of office equipment, including occasional lifting up to 50 pounds.
• Job frequently requires sitting, reaching, listening, and handling objects with hands.
• Job frequently requires standing, walking, stopping/kneeling/crouching/crawling.
• Vision requirements: Ability to see information in print and electronically.
At this time, MSU is unable to offer H-1B visa sponsorship for this role. This applies until further notice.
Instructions for Applying:
Link to apply: ***********************************
All applicants must apply online at *********************** by attaching a cover letter and resume which includes the names and addresses of 3 professional references. We will accept applications only from persons with indefinite employment authorization in the U.S. and will not sponsor for nonimmigrant or immigrant status for this position.
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
Computer Specialist
Starkville, MS jobs
Under the general supervision of the User Support Manager, the Help Desk Technician is responsible for providing remote technical support for the High-Performance Computing Collaboratory (HPC2), affiliated research centers/institutes, and other supported research units. The Help Desk is the front line and responsible for solving basic technical problems relating to Windows and Linux OS. The Help Desk's objective is to quickly identify a customer's issue and resolve basic desktop issues with that user and appropriately elevate as needed.
Salary Grade: 15
Please see Staff Compensation Structure for salary ranges.
Department Profile:
The High Performance Computing Collaboratory (HPC²), an evolution of the MSU NSF Engineering Research Center (ERC) for Computational Field Simulation, at Mississippi State University is a coalition of member institutes and centers that share a common core objective of advancing the state-of-the-art in computational science and engineering using high performance computing; a common approach to research that embraces a multi-disciplinary, team-oriented concept; and a commitment to a full partnership between education, research, and service. The mission of the HPC² is to serve the University, State, and Nation through excellence in computational science and engineering.
Area of Specialization:
User Support
Essential Duties and Responsibilities:
1. Create tickets and collect basic user information related to resolving technical issues.
2. Perform basic troubleshooting on hardware and software systems.
3. Evaluate trouble issues and elevate to the appropriate technician.
4. Support Windows and Linux-based computing systems.
5. Provide user support and applications consulting.
6. Package software to schedule automated and remote deployment.
7. Coordination with Unix and Windows systems administration staff for support of integrated services, such as Samba, printers, and authentication services.
8. Other duties as assigned.
Minimum Qualifications:
Bachelor's degree in Computer Science, Engineering or related field.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Preferred Qualifications:
1. Proficient with Windows or Linux-based operating systems.
2. Familiarity with both Windows and Linux-based operating systems.
3. Experience with administration and operation of high-performance computing clusters and, including administrative management, software deployment, and user support.
4. Understanding of Active Directory configuration, site replication, and utilization of group policies.
5. Experience with the management and support of computer networking hardware and software.
6. Experience with cybersecurity tools and concepts.
7. Proficiency with C, C++, Java, Perl, Python, PHP, or Shell programming languages.
Knowledge, Skills, and Abilities:
1. Understanding of Microsoft Windows and Linux-based Operating Systems.
2. Well-developed interpersonal skills and a demonstrated ability to perform with professionalism and produce quality, reliable results.
3. Strong analytical and technical skills with an attention for detail and accuracy.
4. Self-motivated and directed, with the ability to work both independently and in a team-oriented, collaborative environment
Working Conditions and Physical Effort
• Work is normally performed in a typical interior/office work environment.
• No or very limited exposure to physical risk.
• No or very limited physical effort required.
Instructions for Applying:
Link to apply: ***********************************
Apply online by submitting a cover letter, resume, and a copy of your transcript(s). Any social security numbers included on requested transcripts should be redacted prior to submitting online.
We will accept applications only from persons with indefinite employment authorization in the U.S., and will not sponsor for nonimmigrant or immigrant status for this position.
Restricted Clause:
Position is contingent upon continued availability of funding.
Equal Employment Opportunity Statement:
MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, religion, national origin, disability, age, sexual orientation, genetic information, pregnancy, gender identity, status as a U.S. veteran, and/or any other status protected by applicable law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
Computer Specialist II
Starkville, MS jobs
As a Computer Specialist II, you will play a crucial role in optimizing and managing our high-performance computing infrastructure and supporting network to support complex scientific, engineering, and research applications at the Mississippi State University (MSU) High Performance Computing Collaboratory (HPC2). Must be a U.S. Citizen or Permanent Resident.
Salary Grade: 16
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Department Profile:
The High Performance Computing Collaboratory (HPC²), an evolution of the MSU NSF Engineering Research Center (ERC) for Computational Field Simulation, at Mississippi State University is a coalition of member institutes and centers that share a common core objective of advancing the state-of-the-art in computational science and engineering using high performance computing; a common approach to research that embraces a multi-disciplinary, team-oriented concept; and a commitment to a full partnership between education, research, and service. The mission of the HPC² is to serve the University, State, and Nation through excellence in computational science and engineering.
Essential Duties and Responsibilities:
1. Install, configure, and manage Windows operating systems on physical and virtual servers.
2. Create and manage virtual machines (VMs) based on business requirements.
3. Implement security best practices for Windows and virtualized infrastructure.
4. Design, deploy, and manage virtual desktop infrastructure.
5. Monitor system resource utilization and recommend needed hardware/software upgrades.
6. Optimize VM performance through resource allocation and configuring load balancing.
7. Maintain up-to-date documentation of system configurations, processes, and procedures.
8. Collaborate with cross-functional IT teams to ensure seamless integration of Windows and virtual desktop infrastructure with other technologies.
9. Stay updated with industry trends and advancements related to Windows and virtualization technologies.
10. Manage, train, and provide operational oversight of junior-level systems administrators, as well as work with other system administration staff members.
11. Other duties as assigned.
This position will occasionally lead small teams and assist in training, developing and evaluation of lower-level computer specialist. This position provides hand on maintenance of high-performance computing and infrastructure supporting researchers.
The above essential duties are representative of major duties in this position. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Minimum Qualifications:
Bachelor's degree in computer science, Engineering, or related field.
4 years of experience Directly related to the duties and responsibilities specified.
Any equivalent combination of education and experience will be considered.
Preferred Qualifications:
• Working knowledge of networking technologies and services including TCP/IP, DNS, DHCP and PXE.
• Experience as a Windows system administrator virtual servers, applications, storage and group policies.
• Strong understanding of security principles and practices.
• Relevant information technology or cybersecurity certifications
• Knowledge of VMware vSphere, vCenter, ESXi,, Horizon, Unified Access Gateway, NVIDIA Grid, Microsoft Remote Desktop, Hyper-V, Citrix Virtual Desktop or other virtualization technologies.
• Knowledge of NIST 800-53, NIST 800-171 or CMMC Security Controls
Knowledge, Skills, and Abilities:
• Strong written and oral communication skills.
• Demonstrated ability to understand and document software business rules and requirements using diagrams, written use cases, and user stories.
• Ability to lead and supervise broad teams providing leading edge technical solutions.
• Strong organization skills and the ability to self-direct efforts to complete documentation requirements.
Working Conditions and Physical Effort
• Work involves occasional exposure to unusual elements found in a data center workspace, such as confined space, medium noises and lifting of items up to 40 pounds.
• Requires limited lifting of files and records and nearly all work is performed in a comfortable indoor facility.
• Frequent external imposed deadlines; set and revised beyond one's control; interruptions influence priorities; difficult to anticipate nature or volume of work with certainty beyond a few days; meeting of deadlines and coordination of unrelated activities are key to position; involves conflict-resolution or similar interactions involving emotional issues or stress on a regular basis.
• Job frequently requires walking, sitting, reaching, talking, hearing, handling objects with hands.
At this time, MSU is unable to offer H-1B visa sponsorship for this role. This applies until further notice.
Instructions for Applying:
Link to apply: ***********************************
Apply online by submitting a cover letter, resume, and a copy of your transcript(s). Any social numbers included on requested transcripts should be redacted prior to submitting online.
Restricted Clause:
Position is contingent upon continued availability of funding.
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
Technical Customer Service Representative
Clinton, MS jobs
Salary: $48-$58k annually, plus a quarterly bonus.
Benefits: Health Insurance, 401(k), Generous Paid Time Off, Quarterly Profit Sharing
Local company founded in 1997 is seeking a customer-focused, problem-solving individual as a Technical Customer Service Representative. This role combines technical support with hands-on customer service and warehouse responsibilities. The ideal candidate is motivated, detail-oriented, and enjoys working in a dynamic environment supporting customers and internal teams.
Primary Responsibilities - Technical Support:
Learn to repair and maintain valves, meters, and related equipment.
Understand products and applications to assist customers and sales representatives by phone and in the field.
Read plans and specifications and perform product takeoffs.
Troubleshoot products remotely and on-site.
Conduct product and maintenance training for customers.
Assist engineers and operators with product selection and application.
Secondary Responsibilities - Warehouse & Customer Service:
Load and unload trucks.
Maintain, organize, and clean the warehouse.
Prepare products for shipping and ensure accurate documentation.
Answer phones, provide pricing information, and create quotes.
Process orders via phone or email, and prepare invoices and shipping documents.
Receive inventory and enter into QuickBooks.
Assist in preparing quotes for project bids.
Required Competencies:
Positive and professional attitude.
Self-motivated with ability to work independently.
Strong desire to help customers and team members solve problems.
Excellent verbal and written communication skills.
Technical aptitude with mechanical and problem-solving expertise.
Superb attention to detail.
Clean driving record.
Ability to collaborate effectively and maintain a team mindset.
Preferred Skills & Abilities:
Proficiency in Microsoft Office (Word, Excel).
Experience with QuickBooks or NetSuite accounting software.
Forklift operation.
Ability to read schematics and engineering plans/specifications.
Basic electrical wiring knowledge (low voltage circuitry - 4-20 mA and Pulse Output).
Willingness to travel overnight 2-3 nights per month if needed.
Eagerness to learn new technical skills as required.
Why Work at MMG:
Join a collaborative, problem-solving team dedicated to providing excellent customer service.
Opportunities for growth, professional development, and cross-training in technical and operational areas.
Competitive compensation and benefits package, including quarterly profit sharing.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Lake, MS jobs
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Lake, MS jobs
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
System Specialist
Starkville, MS jobs
System Specialist is a position under administrative supervision of the Manager of System Services. Specific activities include: installation, maintenance, and support of software and hardware for Linux and Windows servers in an enterprise networked environment; the management and coordination of enterprise level computing projects; and the support of both physical and virtual computer lab environments.
Salary Grade: 15
Please see Staff Compensation Structure for salary ranges.
Essential Duties and Responsibilities:
1. Responsible for day-to-day administration, evaluation, troubleshooting, deployment, maintenance, monitoring, and oversight of Windows and Linux server operating systems and hardware.
2. Develop and maintain custom network applications, utilities, and scripts.
3. Assist in developing solutions for computer labs, physical and cloud-based server infrastructure, backup, recovery, and data replication.
4. Provide technical support to other ITS units and to the MSU community at large.
5. Meet regularly with internal and external stakeholders to achieve institutional goals and coordinate large scale projects.
6. Be available weekends and nights for the performance of duties as required.
7. Periodically perform on-call duties by carrying a pager that alerts of system emergencies requiring immediate response 7x24.
8. Other duties as assigned.
Minimum Qualifications:
Bachelor's degree in Computer Science or a related field.
Candidates should have a bachelor's degree or equivalent combination of education and experience in at least one of the following areas:
• Administration and installation of Microsoft Windows, Active Directory, Red Hat Enterprise Linux or Apple OSX in an enterprise environment.
• Configuration and management of cloud services such as Amazon Web Services, M365 and Azure Cloud.
Preferred Qualifications:
• Microsoft MCSE certification or Red Hat CSA certifications.
• Experience in the configuration, operation, and support of Microsoft Windows Server environments.
• Experience in the configuration, operation, and support of Red Hat Enterprise Linux Server environments.
• Experience with MySQL, Microsoft SQL database environments.
• Experience with design, implementation, operation, and support of enterprise class server environments including backup / recovery, or Storage Area Networks.
• Experience with enterprise virtualization and containerization platforms such as VMware ESXi. Docker, or Kubernetes.
• Experience with enterprise automation platforms such as Ansible, MECM, Terraform or similar solutions.
• Experience with Microsoft System Center suite.
• Experience with Amazon Web Services, M365 and Azure cloud services.
Knowledge, Skills, and Abilities:
1. Programming experience with C#, PHP, Java, PowerShell, Python or Perl.
2. Certification in an IT related field.
3. Experience with Apple MacOS administration.
4. Experience with installation and support of Windows and Linux server operating systems.
5. Experience with network protocol analysis/interpretation.
6. Well-developed interpersonal communication skills.
7. Strong written and verbal communications skills.
8. Personal initiative.
9. Ability to efficiently deal with frequent interruptions and changes in priorities.
10. Ability to meet deadlines and efficiently coordinate unrelated activities.
Working Conditions and Physical Effort
1. Work is normally performed in a typical interior/office work environment.
2. Job occasionally requires standing, stooping/kneeling/crouching/crawling, and lifting up to 50 pounds.
3. Vision requirements: ability to see information in print and/or electronically.
4. Sitting: required to be able to sit for long periods of time, as typical days will involve sitting at computer consoles or sitting in meetings.
5. Dexterity and visual acuity: required to be able to use computer screens and keyboards and manipulate small devices and parts.
6. Hearing requirements: Ability to hear and respond to telephone conversations.
Instructions for Applying:
All applicants must apply online at *********************** by attaching a cover letter and resume which includes the names and addresses of 3 professional references. We will accept applications only from persons with indefinite employment authorization in the U.S., and will not sponsor for nonimmigrant or immigrant status for this position.
Equal Employment Opportunity Statement:
MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, religion, national origin, disability, age, sexual orientation, genetic information, pregnancy, gender identity, status as a U.S. veteran, and/or any other status protected by applicable law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
IT Applications Specialist
Starkville, MS jobs
This position assists in maintaining and supporting enterprise software systems used by Campus Services to ensure reliable performance and user accessibility. This role involves managing system configurations, user access, updates, integrations, and troubleshooting, while developing reports and documentation to support operations. Will also assist with planning upgrades, improving processes, and staying current with emerging technologies to enhance overall system efficiency and security.
Salary Grade: 14
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Essential Duties and Responsibilities:
1. Help configure and maintain AssetWorks AiM software.
2. Monitor application, server, and network performance, troubleshooting, and resolving issues as needed to ensure minimum downtime of services to meet user needs.
3. Manage user accounts, permissions, security roles, and access controls specific to AiM.
4. Coordinate the application of software patches and updates to AiM and its supporting systems.
5. Help plan and test software upgrades for AssetWorks AiM and other related Enterprise Applications.
6. Support integration of AiM with other enterprise or third-party applications.
7. Create reporting to assist with internal processes
8. Some experience with all levels of the software development life cycle, including requirements gathering, systems design, systems development/programming, testing, deployment, and maintenance of enterprise systems.
9. Provide technical assistance by responding to inquiries from others regarding errors, problems, or questions about AiM and related Enterprise Applications.
10. Create and maintain documentation that describes programs, operating procedures, and installations, including but not limited to internal knowledge base, solutions, and project updates.
11. Research and solve problems both independently and as a member of a team.
12. Monitor, track, and report project risks, issues, milestones, and work completed.
13. Experience with local area networks, including TCP/IP, firewalls, wireless, and Ethernet.
14. Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems; participates in professional development activities as appropriate.
15. Stay updated on industry-wide changes, participate in technical user groups, and attend relevant training classes.
16. Performs other duties as assigned.
Minimum Qualifications:
Education: Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, or a closely related field
Experience: 1-2 years of experience with computer hardware and/or software
ABDs or degree pending considered (all but DISS):
Preferred Qualifications:
1. Experience administering Asset Work's AiM software.
2. Experience programming in Linux environments.
3. Experience in managing and maintaining enterprise systems.
4. Knowledge of cloud-based system solutions.
5. Programming skills in Python, bash, and JAVA.
Knowledge, Skills, and Abilities:
• Knowledge of computer technologies and software applications, including the latest Microsoft Windows OS's and Linux.
• Ability to diagnose and resolve hardware and software problems.
• Ability to diagnose and resolve networking issues.
• Knowledge in one or more programming languages such as C, C++, Java, and Python.
• Excellent organizational skills.
• Excellent interpersonal skills, oral and written communication skills, and personal initiative.
• Self-motivated and goal-oriented.
Working Conditions and Physical Effort
• Work is normally performed in a typical interior/office work environment.
• No or very limited exposure to physical risk.
• No or very limited physical effort required.
• Frequent external imposed deadlines; set and revised beyond one's control; interruptions influence priorities; difficult to anticipate the nature or volume of work with certainty beyond a few days; meeting deadlines and coordination of unrelated activities are key to the position; involves conflict-resolution or similar interactions involving emotional issues or stress on a regular basis.
• Vision requirements include the ability to see information in print and/or electronically
Instructions for Applying:
Link to apply: ***********************************
Apply online at msujobs.msstate.edu and complete a professional application with resume and cover letter attached.
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Walls, MS jobs
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Walls, MS jobs
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Support Technician
Vicksburg, MS jobs
Job DescriptionSalary: $13.50 - $15.50 per hour
We are seeking an IT Support Technician to join our team. The position will report to the Vicksburg Warren School District every day to provide support to the schools within the District. Typical services and responsibilities include but are not limited to:
- PC/Chromebook Operating System Troubleshooting
- PC/Chromebook Hardware Troubleshooting
- Printer/Scanner/Smartboard Troubleshooting
- Software Installation/Desktop Imaging
- PC/Chromebook Software Troubleshooting (may require software vendor support)
- Working from a different school each day
- Familiarity with WiFi and access points
- While at the assigned school, the tech will answer helpdesk tickets via phone calls and emails
- Assist staff with technology assets at the site of the day for verification
- Google Suite (Gsuite for education to manage chromebooks, apps, email, access, etc...)
- Experience using Excel spreadsheets for asset tracking
- Able to work well with others on a team
- Duty station in Vicksburg, MS 8-4:30 M-F excluding holidays
Position has full benefits including medical, dental, 401K, vision, supplemental insurance, and vacation.
Information Technology Professional
Lake, MS jobs
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Customer Service Rep
Tupelo, MS jobs
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Instructional Support Specialist
Starkville, MS jobs
The Instructional Support Specialist will work under the Director of the Center for Teaching and Learning at Mississippi State University (MSU). The Center provides resources, consulting services, and programs to MSU faculty to further elevate the quality of teaching and learning. This role supports MSU's mission by offering faculty the tools and support to enhance instructional practices. For more information, see our website at: ****************************
Salary Grade: 15
Please see Staff Compensation Structure for salary ranges.
Essential Duties and Responsibilities:
The Instructional Support Specialist will coordinate and conduct programs and services aimed at enhancing teaching and learning at MSU. Specific activities include organizing programs, developing and supporting workshops and trainings, and providing one-on-one consultations with faculty regarding teaching and learning. Support is provided for all formats of instruction, including face-to-face, blended, and fully online.
1. Establish and maintain effective communication with MSU faculty, Library Staff, ITS Staff, and other campus support organizations.
2. Consult with faculty on emerging instructional technologies.
3. Assist instructors in incorporating educational principles and practices into their teaching.
4. Provide assistance to faculty with instructional issues.
5. Conduct classroom observations of faculty and produce written reports.
6. Monitor instructor requests and provide appropriate solutions.
7. Assist with the creation of written, graphic, and video content for Center programs.
8. Assist with coordinating, publicizing, and conducting Center programs.
9. Perform other duties as assigned in support of the Center's mission.
Supervisory Responsibility:
None
Minimum Qualifications:
Master's Degree from an accredited institution and 3 years of teaching experience in higher education.
Preferred Qualifications:
Experience in instructional support or related area.
Experience with developing and delivering professional development programs or workshops.
Any additional years of related experience beyond the minimum.
Proven track record of successful management of projects.
Demonstrated evidence of effective instructional practices or impact on teaching quality.
Knowledge, Skills, and Abilities:
1. Knowledge of fundamental principles of teaching and learning.
2. Knowledge of instructional technologies.
3. Excellent interpersonal skills, oral and written communication skills, with personal initiative.
4. Strong organizational and time-management skills.
5. Ability to work effectively and efficiently in the university's Learning Management System (currently Canvas).
6. Ability to work collaboratively with faculty and staff.
7. Ability to plan and meet deadlines.
Working Conditions and Physical Effort
• No unusual physical requirements. Requires limited lifting of files and records and nearly all work is performed in a comfortable indoor environment.
• Job frequently requires walking, sitting, reaching, talking, hearing, handling objects with hands.
• Vision requirements: Ability to see information in print and/or electronically.
Instructions for Applying:
All applicants must apply online at *********************** and attach a cover letter, current curriculum vitae or resume, and the complete contact information for at least three professional references.
Equal Employment Opportunity Statement:
MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, religion, national origin, disability, age, sexual orientation, genetic information, pregnancy, gender identity, status as a U.S. veteran, and/or any other status protected by applicable law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
Information Technology Professional
Walls, MS jobs
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military