Customer Service Associate
Sales associate and customer service job at Workout Anytime
Job DescriptionBenefits:
Employee discounts
Free food & snacks
Free uniforms
Customer Service Associate Workout Anytime 24/7 Join one of the fastest-growing fitness franchises in America Workout Anytime 24/7, recently ranked among
Entrepreneurs Top 500 Franchises for 2024!
If youre friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values ATTITUDE, CARE, and EXCELLENCE. As a Customer Service Associate, youll be the first impression of our club delivering great service, assisting members, and supporting daily operations in a fun, positive environment.
We Offer
Training and mentorship from industry experts
Flexible scheduling based on club needs and your availability
Continued education and professional development resources
Free Workout Anytime membership
Workout Anytime attire provided
Bonus and incentive programs
Team-building events and employee recognition programs
Supportive, non-smoking, health-focused environment
Opportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program
Key Responsibilities
Greet all members and guests warmly, providing a friendly and professional first impression.
Check in members, verify accounts, and assist with membership questions or updates.
Engage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm.
Schedule new members for their initial Success Sessions to help launch their fitness journey.
Provide information about club services, amenities, and promotions.
Process membership enrollments, upgrades, and billing inquiries accurately.
Maintain the front desk, lobby, and gym floor to company cleanliness standards.
Support sales and marketing efforts, including local outreach and promotional events.
Handle phone calls, emails, and in-person inquiries with prompt and professional communication.
Monitor club access and follow company safety and security procedures.
Assist team members with operations, cleaning, and light maintenance tasks as needed.
Uphold all Workout Anytime policies, member privacy, and brand standards.
Qualifications
Strong communication and customer service skills
Positive, energetic ATTITUDE with a passion for helping people
Previous experience in hospitality, retail, or fitness preferred
Comfortable working with computers, POS systems, and scheduling tools
Reliable, punctual, and organized with strong attention to detail
Availability to work a flexible schedule including evenings, weekends, and some holidays
Physical Requirements
Ability to stand or walk for extended periods
Light lifting (up to 50 lbs) for occasional cleaning or stocking duties
Comfortable working in an active gym environment
All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company
Benefits
Free gym membership
Competitive hourly pay with opportunities for advancement
Performance incentives and sales bonuses
Workout Anytime branded attire provided
On-site training and access to the Workout Anytime career development path
Supportive team culture focused on personal growth and EXCELLENCE
Join Our Team
If youre dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on ATTITUDE, CARE, and EXCELLENCE.
Imaging Support Service Associate, Weekends, Nights
Atlanta, GA jobs
Overview: Experience the advantages of real career change
Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.
Radiology Support Services
Full Time Weekends Nights 7:00 PM-7:30 AM Friday, Saturday, Sunday
This position will sit onsite at 271 17th Street, Atlanta, GA, 30363.
This is an office environment; it is not patient facing.
Responsibilities:
This role is critical in ensuring timely and accurate communication of imaging results, coordinating patient care, and facilitating smooth operations between radiologists, providers, and patients.
Qualifications:
MINIMUM EDUCATION REQUIRED:
High school graduate or equivalent.
MINIMUM EXPERIENCE REQUIRED:
One (1) year of previous call center, operator, dispatching, or related office experience required.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.
Business Unit : Company Name: Piedmont Healthcare Corporate
Auto-ApplyFitness Sales Associate
Aberdeen, NC jobs
Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career.
We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves.
Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here's more of what the position entails:
Greeting everyone who enters the studio with enthusiasm, energy and knowledge
Presenting the OTF concept to any interested consumers, also known as "intros"
Working at our front desk which includes answering phones and talking to members among other tasks
Giving studio tours
Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
Selling memberships to help the studio thrive
Following up on prospective clients
Handling members' concerns in a professional and objective manner with the goal of resolution
Participating in marketing and outreach events
Ensuring all areas of the studio are kept clean and organized
All other duties as assigned
Company Benefits & Perks:
Flexible schedules
WORKOUT FOR FREE!
Fitness casual dress-code
Passionate, collaborative work environment
Ongoing training and development
So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU! Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners.
OT Growth Partners participates in the federal government's E-Verify Program.
E-Verify Participation
Right to Work
OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
EEO is the Law supplement
OT Growth Partners is an Employment-at-Will Employer OTGPOPS
Jobs That Make a Real Difference About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
Fitness Sales Associate
Holly Springs, NC jobs
Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career.
We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves.
Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here's more of what the position entails:
Greeting everyone who enters the studio with enthusiasm, energy and knowledge
Presenting the OTF concept to any interested consumers, also known as "intros"
Working at our front desk which includes answering phones and talking to members among other tasks
Giving studio tours
Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
Selling memberships to help the studio thrive
Following up on prospective clients
Handling members' concerns in a professional and objective manner with the goal of resolution
Participating in marketing and outreach events
Ensuring all areas of the studio are kept clean and organized
All other duties as assigned
We are specifically looking for someone to be available during the holidays and with a flexible schedule!
Company Benefits & Perks:
Flexible schedules
WORKOUT FOR FREE!
Fitness casual dress-code
Passionate, collaborative work environment
Ongoing training and development
So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU! Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners.
OT Growth Partners participates in the federal government's E-Verify Program.
E-Verify Participation
Right to Work
OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
EEO is the Law supplement
OT Growth Partners is an Employment-at-Will Employer OTGPOPS
Jobs That Make a Real Difference About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
Nurse Residency Professional Development & Retention Specialist - Augusta, GA
Augusta, GA jobs
remote type OnsitelocationsWellstar MCG Healthtime type Full timeposted on Posted 5 Days Agojob requisition id JR-56893
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Job Summary:
The Nurse Residency Program (NRP) Nurse Residency Professional Development & Retention Specialist uses personal expertise, additional subject matter experts from within the system and, when appropriate and feasible, external presenters to meet the educational needs of team members across Wellstar Health Systems. The specialist serves as a resource person and role model for New Grad Nurses and creates a direct connection between individual facility and system educational efforts. He/she promotes evidenced based practice in the integration of Patient-Centered Care practices and guiding principles, and promotes the vision, values and philosophy of Wellstar Health Systems. This individual seeks to influence the professional role, competence, and growth of nurses in a variety of settings, and supports lifelong learning of nurses by fostering an appropriate climate for the adult learning process. He/she assumes a leadership role, provides guidance and knowledge to facilitate professional growth in others, and advances the nursing profession and Nurse Residency Program (NRP).
The person in this role will develop and implement programs and services to support nurses and patient care and evaluate strategies to assure attainment of operational and strategic goals in collaboration with nursing leadership and key stakeholders. They will collect and assemble required data for residency related projects and maintain all records necessary to verify successful completion of residency program. He/she will establish relationships with student nurses, new grad nurses, preceptors, unit leadership, and academic partners to gather and analyze system needs and assess available resources and enact optimal solutions upon consultation and collaboration with key stakeholders. The person in this role will provide additional support to unit-based leadership, nurse externs, preceptors, new grad RN residents, and department committees as assigned.
The Nurse Residency Professional Development & Retention Specialist naturally acts as a transition to practice manager formally or informally by providing an essential stabilizing presence and beneficial interventions for the pre and post licensure nurse to help bridge the expectation-reality gap. Within scope, he/she demonstrates the qualities inherent to nurse residency leadership, such as, educator, administrator, scholar, and evaluator during engagements with nurse externs and nurse residents. The learning environment may be the physical classroom, bedside, and simulation laboratory settings as well as the independent self-directed learning and virtual environments.
The ideal candidate has knowledge and understanding of the ANCC scope and standards of the New Graduate Residency Program and the professional development educator/specialist including knowledge of laws, rules and regulations, standards and guidelines of certifying and accrediting bodies, hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment, team dynamics/building and strong interpersonal, written and communication skills.
Core Responsibilities and Essential Functions:
Knowledge, Skills and Abilities Required:
Concise knowledge and understanding of clinical protocol, procedures, and standards within area of nursing practice and individual scope.
Highly developed verbal and written communication skills and the ability to present effectively to small and large groups.
Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
Ability to plan, implement, and evaluate individual patient care programs.
Mirroring the nursing process to assess educational needs, identifies issues and trends among the organization and learners, and then, works with all stakeholders to ascertain desired outcomes.
Knowledge of related accreditation processes and certification requirements in area of specialty.
Engagement in the NRP Accreditation process through the maintenance of program structure, goals, and accreditation standards. Identification of accreditation standard exemplars and supports the accreditation renewal process.
Acts as a natural change agent within the organization with the potential to influence the community. Keen awareness of current healthcare issues, educational trends, and organizational factors which prompt the need for change within the program and enables him/her to devise solutions to program challenges.
Consideration of safety, effectiveness, cost, and impact for learning activities and outcomes; human, financial, and materials resource allocation.
Engages in ongoing quality improvement of nursing practice through utilization of the nursing process, current research, creativity, and skills.
Encourages and supports nurse residents in the engagement of evidence-based practice process and utilization.
Directly influences research utilization and attitudes toward research among nurse residents.
Uses current evaluation methods involving patient narratives to determine learner-centered program. Involve learners and stakeholders using valid evaluation methods to measure attainment of outcomes.
Collaboration with nursing leadership and Talent Acquisition teams in recruiting efforts of pre-licensure nursing students practicing within Wellstar Health System and through engagement outside Wellstar Health System.
Partner with nursing leaders to identify and recruit experienced RNs capable of supporting the NRP as small group facilitators, mentors, and subject matter experts.
Engage current and new nursing leaders in the NRP through ongoing updates, outcomes data, orientation to the program, and solicitation of feedback.
Partner with system NRP leaders to communicate nurse resident and site-specific needs, updates, changes, outcomes, and initiatives.
Observes and validates staff adherence to best practice: standard work, clinical care skills, polices, procedures and orders sets.
Ability to assess educational needs of the NG and to design and develop appropriate learning tools to facilitate adult learning by integrating a variety of teaching methods.
Assesses and implements interactive education techniques that provide opportunities for critical thinking, best practice utilization and competency validation.
Review individuals competencies and jointly determine progression plan.
Provides constructive feedback and coaching as needed to promote learning to achieve expected outcomes.
Support the internationally educated RN in their transition to practice within a new cultural environment.
Engage in leadership rounds with all nurse residents to support their transition to practice, well-being, and professional development, escalating concerns to appropriate leadership when necessary.
Whether in class or during clinical rounds, assessing learning needs and validating clinical competence and program outcomes, while fostering a positive learning climate.
Evaluate care team interaction and performance through precepted clinical and simulated experiences identify opportunities to improve and address real-time.
Facilitates goal planning, evaluation, and weekly debriefing or as needed.
Assist unit leaders with new grad (NG) RN orientation to new equipment and technology systems as appropriate and acts as a performance coach and mentor of the NG.
Working knowledge of the use of established clinical and preceptorship models in the development of clinical education programs.
Provides clinical preceptorship development by teaching critical reasoning strategies for nurse resident interactions.
Administrative:
Updates department leadership on employee progress & competencies.
Partners with system Nurse Residency Program leaders to communicate nurse resident and site-specific needs, updates, changes, outcomes, and initiatives.
Collaborates with key stakeholders to formulate effective orientation and onboarding programs.
Assesses the competencies of new graduate RN staff, using clearly defined guidelines.
Participate in facility hand-off and communicate ongoing needs to additional support staff.
Professional Development
Maintains proficient level with core clinical competencies including EMR documentation processes
Compliant with all applicable WellStar Health System policies, procedures and job requirements
Participates in training and development for Faculty role, formal and informal
Identifies personal learning needs and acquires knowledge to ensure competency
Evaluation of own practice via personal reflection and solicited feedback from learners, peers, and supervisors; establishes goals based on feedback
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
Bachelors Nursing
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor
Required Minimum Experience:
Minimum 2 years clinical nursing required and coordination/facilitation of multiple and varied activities
Ability to work with diverse groups and multidisciplinary health professionals at all levels. Literate in various computer application skills
Required Minimum Skills:
Ability to proficiently read, write and speak the English language.
Ability to provide professional written and verbal communication, group facilitation, educational planning and presentation.
Ability to provide and receive constructive feedback that promotes learning.
Must be self-motivated and self-directed with strong customer service, problem solving, interpersonal communication and conflict resolution skills.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Inside Sales Specialist - Plano, TX
Plano, TX jobs
A First Name Basis provides in-home care to seniors and individuals with disabilities across 40+ offices in four states. We're scaling quickly by investing in caregiver careers, applying smart technology to improve clinical outcomes, and setting the pace for the future of home care. If you're hungry to grow and make an impact, we want you on our team.
Job Summary
We are seeking a driven and detail oriented Inside Sales Representative to join our team in Plano, TX. In this role, you will play a crucial part in helping clients start home care services by guiding them through the process and ensuring they receive the support they need.
Responsibilities
Client Assistance: Determine the type of Medicaid coverage potential clients have and assist them through the onboarding process for home care services.
Lead Management: Handle inbound calls and emails, make outbound calls to warm leads, and manage the entire client journey until services begin.
Paperwork and Process: Complete extensive paperwork and maintain accurate records throughout the client onboarding process.
Collaboration: Work closely with local teams to schedule in-home assessments and coordinate service starts.
Performance Metrics:
Make daily calls and maintain detailed notes.
Progress leads through various stages efficiently.
Ensure 11-15 clients start services each month.
If you are passionate about sales, enjoy working in a fast-paced environment, and have the drive to succeed, we encourage you to apply for this exciting opportunity as an Inside Sales Representative.
Job Type: Full-time
Pay: $70,000 to $75,000 (ON-TARGET Earnings, "OTE"), comprised of Base + Commission.
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Supplemental Pay:
Bonus opportunities
Commission pay
Yearly bonus
Ability to Commute:
Plano, TX 75093 (Required)
Durable Medical Equipment Customer Service
Miami, FL jobs
Be the Difference in Patient Care!
As a Patient Care Specialist, you'll play a vital role in ensuring patients receive the medical equipment they need with precision and compassion. You'll handle everything from verifying patient and order details to confirming coverage and authorizations, all while navigating our electronic system.
Client Retention
Houston, TX jobs
As a Client Retention Associate, you will gain a strong foundation in specific industries and tax, in addition to developing your critical thinking skills. You will also develop a strong understanding about our firm's mission and purpose, the professional services industry, our unique client-centric culture, and how we serve and engage our CPA partners, clients, and industry partners. You will participate in client engagement discussions and learn about a wide variety of industries, our various service lines, and business methodologies with the goal of managing current clients and re-engaging with inactive clients. You will develop service line-specific and industry-specific skills and work directly with C-level executives and CPA firms in various markets as part of a high-performance team.
As a national premier consulting firm, alliant is focused on providing solutions to help businesses transform and thrive. alliant offers six different service lines to our clients and this role manages and re-engages with clients for all service lines.
Responsibilities
• Account management of existing clients
• Proactively reach out to inactive clients to rekindle relationships and encourage their return
• Communicate our services and educate business owners and executives on the value we can bring to their organization in the form of credits and incentives as well as other services we provide
• Schedule client meetings, conference calls and follow-up appointments with great attention to detail
• Track outstanding proposals and follow-up with clients until proposal is signed
• Maintain client relationship management (CRM) database
Qualifications
• Bachelor's degree required
• Preferred 1+ year of experience in a fast-paced, consultative sales role
• Results-oriented, competitive, and driven to achieve activity and revenue goals
• Dynamic verbal communication, robust active listening, and excellent presentation and writing skills
• High sense of urgency with the ability to meet deadlines and changing priorities
• Collaborative and team focused
• Receptiveness to performance feedback within a team environment is essential
• Proficiency with Microsoft Office Suite and other relevant software applications
• Candidate must reside or relocate to Houston, TX
alliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage, 401(k) matching, PTO, company provided life insurance and disability, onsite gym and group fitness classes, paid covered parking, daily allowance for onsite café and Starbucks, and more!
Do Work That Matters. Alliant
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Auto-ApplyPrevious Customer Service Wanted
Fairfax, VA jobs
🌟 Previous Servers and Customer Service Wanted - Patient Care
💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal
✨ Make a Real Difference Every Day
Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care.
We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here.
🎓 Don't Have Healthcare Experience? We'll Train You!
We provide full, paid training and national certification. You bring:
✅ 2+ years of full-time work experience
✅ Strong communication skills
✅ A kind, composed, and positive attitude
✅ A passion for helping people feel seen, heard, and valued
👩 ⚕️ Your Role as a TMS Technician
As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.
Your day-to-day:
Work one-on-one with patients during treatment sessions
Operate and monitor our high-tech TMS therapy machine
Use tools like gratitude, journaling, and goal-setting to encourage patient growth
Track and document progress to share with medical staff
Be a steady, supportive presence throughout each patient's care journey
💡 About Serenity Healthcare
We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion.
📝 Apply Today - Be the Reason Someone Finds Hope Again
Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.
In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly.
Requirements
🌱 What We're Looking For
You don't need a medical degree - just a genuine love for helping people.
We're seeking someone who:
Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
Is naturally empathetic, calm, and uplifting
Communicates clearly and professionally
Is reliable, growth-oriented, and receptive to feedback
Wants to be part of something bigger than a job
Benefits
💼 Why You'll Love Working at Serenity
✔ Fulfillment - Help people take back their lives
✔ Career growth - We promote from within as we expand nationwide
✔ Supportive culture - You'll be valued for who you are and how you care
Our Benefits Include:
🏥 90% employer-paid medical, dental & vision
🏖 10 PTO days (15 after 1 year) + 10 paid holidays
💰 401(k) retirement plan
🚀 Rapid internal promotion opportunities
Auto-ApplyAppointment Specialist - Call Center (Bi-lingual a Preferred)
Arrington, VA jobs
Job Summary: The appointment specialist works as a member of a care team consisting of, at a minimum, a provider, nurse, check-in/out person and appointment specialist. He/she receives incoming/makes outgoing telephone calls, addresses the needs presented by patients or dispatches the caller to the appropriate staff person. He/she schedules appointments in the computer scheduler, taking into consideration scheduling protocols, provider availability and optimal patient flow. The appointment specialist must remain consistently polite, efficient and patient-care centered in all communications with patients and staff. He/she must work closely with the nursing staff to maintain efficient operations with quality patient care as primary consideration. Demonstrates a sincere dedication and loyalty to the mission, vision and core values of BRMC.
Responsibilities:
* Schedule appointments to meet patient needs following scheduling parameters set by the center and the specific provider.
* Assess and address the needs of callers: schedule appointments, take messages/telephone encounters, and promptly dispatch calls to appropriate staff.
* Make calls as needed to schedule/reschedule appointments
* Work closely with nursing staff to triage patient needs and schedule appointments.
* Communicate with no-show patients by phone or by mail as directed by provider and center policy.
* Work closely with front office team members to share information and provide cross-coverage assuring that patient services responsibilities of the care team are carried out correctly and in a timely manner.
* In the event of inclement weather or other threats to the center opening on schedule, the appointment specialist prints and takes home the schedule for the day(s) in question. Should the center not open the appointment specialist calls their assigned provider's patients to cancel and/or reschedule appointments.
* Play and active role in training new employees who are member of the care team or patient services team.
* Communicate with clarity and courtesy on telephone, in person and in written communication.
* Operate computer database to schedule appointments, look-up patient accounts, and other computer operates as necessary.
* Empanel patients in the electronic medical record system
* Assist coworkers with all front office and scheduling functions.
* Performs other necessary duties as assigned by the Patient Services Manager to meet the goal of providing quality health care services.
Appointment Specialist - Call Center
Arrington, VA jobs
Job Summary: The appointment specialist works as a member of a care team consisting of, at a minimum, a provider, nurse, check-in/out person and appointment specialist. He/she receives incoming/makes outgoing telephone calls, addresses the needs presented by patients or dispatches the caller to the appropriate staff person. He/she schedules appointments in the computer scheduler, taking into consideration scheduling protocols, provider availability and optimal patient flow. The appointment specialist must remain consistently polite, efficient and patient-care centered in all communications with patients and staff. He/she must work closely with the nursing staff to maintain efficient operations with quality patient care as primary consideration. Demonstrates a sincere dedication and loyalty to the mission, vision and core values of BRMC.
Responsibilities:
* Schedule appointments to meet patient needs following scheduling parameters set by the center and the specific provider.
* Assess and address the needs of callers: schedule appointments, take messages/telephone encounters, and promptly dispatch calls to appropriate staff.
* Make calls as needed to schedule/reschedule appointments
* Work closely with nursing staff to triage patient needs and schedule appointments.
* Communicate with no-show patients by phone or by mail as directed by provider and center policy.
* Work closely with front office team members to share information and provide cross-coverage assuring that patient services responsibilities of the care team are carried out correctly and in a timely manner.
* In the event of inclement weather or other threats to the center opening on schedule, the appointment specialist prints and takes home the schedule for the day(s) in question. Should the center not open the appointment specialist calls their assigned provider's patients to cancel and/or reschedule appointments.
* Play and active role in training new employees who are member of the care team or patient services team.
* Communicate with clarity and courtesy on telephone, in person and in written communication.
* Operate computer database to schedule appointments, look-up patient accounts, and other computer operates as necessary.
* Empanel patients in the electronic medical record system
* Assist coworkers with all front office and scheduling functions.
* Performs other necessary duties as assigned by the Patient Services Manager to meet the goal of providing quality health care services.
Previous Customer Service Wanted
San Antonio, TX jobs
🌟 Previous Servers and Customer Service Wanted - Patient Care
💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal
✨ Make a Real Difference Every Day
Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care.
We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here.
🎓 Don't Have Healthcare Experience? We'll Train You!
We provide full, paid training and national certification. You bring:
✅ 2+ years of full-time work experience
✅ Strong communication skills
✅ A kind, composed, and positive attitude
✅ A passion for helping people feel seen, heard, and valued
👩 ⚕️ Your Role as a TMS Technician
As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.
Your day-to-day:
Work one-on-one with patients during treatment sessions
Operate and monitor our high-tech TMS therapy machine
Use tools like gratitude, journaling, and goal-setting to encourage patient growth
Track and document progress to share with medical staff
Be a steady, supportive presence throughout each patient's care journey
🌱 What We're Looking For
You don't need a medical degree - just a genuine love for helping people.
We're seeking someone who:
Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
Is naturally empathetic, calm, and uplifting
Communicates clearly and professionally
Is reliable, growth-oriented, and receptive to feedback
Wants to be part of something bigger than a job
💼 Why You'll Love Working at Serenity
✔ Fulfillment - Help people take back their lives
✔ Career growth - We promote from within as we expand nationwide
✔ Supportive culture - You'll be valued for who you are and how you care
Our Benefits Include:
🏥 90% employer-paid medical, dental & vision
🏖 10 PTO days (15 after 1 year) + 10 paid holidays
💰 401(k) retirement plan
🚀 Rapid internal promotion opportunities
💡 About Serenity Healthcare
We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion.
📝 Apply Today - Be the Reason Someone Finds Hope Again
Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.
Auto-ApplyCall Center
Alpharetta, GA jobs
We currently have an exciting opportunity for a medical call center representative to join our team at our Regional Support Office in Alpharetta!
Benefits: Medical, dental, vision, short/long term disability, 401k, PTO, life insurance, critical illness, hospital indemnity, and holiday pay.
Monday - Friday, 8AM - 5PM, four days remote one day in-office.HYBRID REMOTE work schedule - after training.
Training is 2 to 6 weeks at our Regional Support Office 5 days a week M-F.
Must have prior experience in a medical setting dealing with scheduling and insurance.
Responsibilities will include but not be limited to:
Answering phones
Scheduling patient appointments
Collecting information
Verifying insurance
All while maintaining a positive, friendly, and outgoing demeanor.
Requirements:
Dependable team player is a must.
Ability to work in a fast paced environment.
Maintain a positive attitude with patients and co-workers under all conditions
Sustain excellent attendance and avoid excessive absences and/or tardiness
Heart and Vascular Care is a cardiology practice that places a priority on compassionate patient care and service. In our team-based and family-oriented setting, we strive to set a new bar for patient healthcare through a modern, friendly, and thoughtful approach.
Come be a part of our growing team. Apply and someone will be in touch!
Auto-ApplyCall Center Operator
Midland, TX jobs
The primary responsibility of the Call Center Operator is to provide the highest quality of customer service to patients at all time. This position performs a variety of duties related to the orderly operation of the Call Center for room service. Gathers, coordinates and records all patient-related foodservice information and activities. Answers phone, takes patient/nursing meal orders and adheres to HACCP and other regulatory agency policies.
SHIFT & SCHEDULE:
Fulltime, 11:30am to 7:00pm
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS
Answers the Call Center phone, checks messages frequently, and displays proper phone etiquette while taking meal orders for the room service program.
Checks patient rosters for new admits, diet changes, and patients with no diet orders. Calls patients and assist with meal ordering.
Ensures all patient meal orders are compliant with physician-prescribed diet orders, food allergies, food intolerances, and needed diet modifications.
Notifies dietitians of patients needing further assistance or education.
Prints necessary reports for room service staff and forwards requests for additional patient food services to appropriate areas.
Provides good customer service and treats all patients with respect, understanding, and patience at all times.
EDUCATION AND EXPERIENCE:
Must be a high school graduate or equivalent.
Computer and telephone skills are a must.
Must be able to communicate effectively, both orally and in writing.
PHYSICAL REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:
Ø Stand, walk, sit, stoop, reach, lift, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.
Auto-ApplyInpatient Call Center Specialist II, Hospitalist Team, Southbank Plaza
Jacksonville, FL jobs
We are looking to add an Inpatient Call Center Specialist II at Baptist Southbank Plaza in downtown Jacksonville, FL for the Hospitalist team. This is a full-time, day-shift opportunity. This position's days of the week varies with the need to work every 3rd weekend 5:00am-12:30pm, with a day off before and after the weekend worked. Hours are Monday-Friday 10:30am-7:00pm.
As the Inpatient Call Center Specialist II, you will be responsible for all duties associated with the full support of the Baptist Primary Care Hospitalist Physicians and Administrative team. The physicians and APPs in this group provide care and coverage for patients who are admitted into any of Baptist's Hospitals. You will be responsible for telephone and paperwork duties associated with patient care and providing administrative support to physicians and administration.
The Inpatient Call Center Specialist II will be responsible for:
* Completing Physician's work schedules
* Pulling Data Reports
* Scheduling meeting requests for Directors at 5 different campuses
* Continuing Medical Education Tracking
* Tracking meeting attendance
* Assisting with Physician recruitment
* Handling ER admissions, consultations and transfer requests
* Maintaining patient list distributions
* Handling external and internal communication for the Hospitalist Team
This Inpatient Call Center Specialist II opportunity will be located at Baptist Southbank Plaza in downtown Jacksonville, FL. If you are interested in this full-time opportunity, please apply now.
Full/Part Time
Full-Time
Shift Details
Various shifts
Education Required
High School Diploma/GED
Education Preferred
Associate's Degree
Experience
* Three-Five Years Experience working in a Medical Office Required
* Three-Five Years Clerical Experience Required
Licenses and Certifications
* None
Location Overview
Baptist Primary Care
Baptist Health has the largest network of primary care providers in the Jacksonville area, with 45 offices throughout Northeast Florida and Southeast Georgia. The network has more than 130 physicians, including family physicians, pediatricians & internists. Baptist is repeatedly chosen as the area's most preferred health care provider and has been chosen as one of the Best Places to Work in U.S. Healthcare by Modern Healthcare.
On-Site Medical Call-Center Specialist
Knoxville, TN jobs
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
*This is not a fully remote position. This position is located in Knoxville, TN.
This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift.
Key responsibilities this position will perform include:
Effectively captures medical information accurately and completely into donor management software.
Facilitates the donation process through coordination and communication with donor families and medical personnel.
Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care.
Performs other related duties as assigned.
The ideal candidate will have:
A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification
1+ years in a health-care related position including use of medical terminology.
CTBS, RN, or LPN desired.
Working knowledge of computers and Microsoft Office applications.
Ability to exercise independent judgement and multitask.
Exceptional teamwork, communication, and conflict management skills.
Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
Auto-ApplyOn-Site Medical Call-Center Specialist
Nashville, TN jobs
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
*This is not a fully remote position. This position is located in Nashville, TN.
This position will be assigned on a rotating 12-hour schedule assigned to the night shift (6:00pm - 6:00am). This position will require training during day shift.
Key responsibilities this position will perform include:
Effectively captures medical information accurately and completely into donor management software.
Facilitates the donation process through coordination and communication with donor families and medical personnel.
Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care.
Performs other related duties as assigned.
The ideal candidate will have:
A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification
1+ years in a health-care related position including use of medical terminology.
CTBS, RN, or LPN desired.
Working knowledge of computers and Microsoft Office applications.
Ability to exercise independent judgement and multitask.
Exceptional teamwork, communication, and conflict management skills.
Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
Auto-ApplyBilingual Patient Access Call Center Specialist
Azle, TX jobs
Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS?
We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:
1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit *********************
To view all job vacancies, visit ********************* ***************************** or ********************
Job Title:
Bilingual Patient Access Call Center Specialist
Requisition Number:
req26501
Employment Type:
Full Time
Division:
Community Health
Compensation Type:
Hourly
Job Category:
Support Services
Hours Worked:
Varies
Location:
Northwest/Iona Reed Health Center
Shift Worked:
Various/Rotating Shift
:
Job Summary: The Bilingual Patient Access Call Center Specialist - ARC is responsible for inbound/outbound calls of appointment scheduling, specified elements of pre-registration, registration, and referrals management to ensure patient care is expedited and reimbursement is maximized for multiple clinic sites and the Access Resource Center, and payment collections where appropriate. This position will focus primarily on foreign language speaking inbound/outbound calls specified during the hiring process.
Essential Job Functions & Accountabilities:
* Prioritizes foreign language speaking inbound/outbound calls based upon specified bilingual capabilities. Delivers a high-quality patient experience through inbound and outbound call resolution within established protocols.
* Appropriately mitigates issues and assists patients with needs and /or questions in a timely manner using Acknowledge, Introduce, Duration, Explanation and Thank You (AIDET) principles.
* Interviews and updates the patient's demographics, and insurance, by phone in a respectful, professional, accurate and efficient manner, obtaining all necessary demographic, financial and clinical information required to facilitate timely scheduling and registration; collects payments where appropriate and performs elements of pre-registration.
* Coordinates and schedules appointments, selects appropriate referral, provider, visit type and location to expedite patient access to care, to minimize "no shows" and maximize reimbursement.
* Accurately identifies patient and registers JPS patients while maintaining regulatory and functional knowledge of all information required to register patient types in database ensuring timely and accurate reporting/billing.
* Provides awareness as needed related to notice of privacy practices, patient rights and responsibilities, MyChart enrollment, etc.
* Collects patient owed cost sharing amounts (copays, deductibles, coinsurance, full costs [non-covered/self-pay]) in accordance with ARC Standard Operating Procedures. Reconciles case drawer at end of shift.
* Utilizes critical thinking skills to determine if escalation is required to resolve individual patient situations and help identify trends requiring management intervention. Takes ownership and accountability to ensure issues presented on the call are handled effectively.
* Maintains, coordinates and provides high level scheduling support for the Network utilizing the template format designed for each service area/physician and ensures referrals, pre-authorizations, pre-certifications have been accurately obtained as required by the patient's payer.
* Coordinates diagnostic and ancillary scheduling; schedules appointments, selecting appropriate referral, provider, visit type and location to expedite patient access to care.
* Performs, organizes, and streamlines operational tasks to reduce the potential for errors.
* Assists Out of Network patients with financial questions and escalates to the appropriate party.
* Provides information regarding services and provides additional assistance as needed.
* Identifies existing Medical Record Number (MRN) or creates new MRN, taking care to avoid duplicates and overlays in accordance with National Patient Safety Goals.
* Maintains productivity levels, with minimal errors, as established by department and Network standards.
* Provides the highest level of care to our patients by complying with JPS Health Network's attendance and punctuality procedure. May be required to work beyond normal scheduled shifts.
* Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.
Qualifications:
Required Qualifications:
* High School Diploma, GED, or equivalent.
* 1 plus years of practical experience with computer programs and/or applications.
* Required to pass assigned training knowledge and application exit exam within 30 days of hire.
* Bilingual (fluent in English and additional language as specified through the hiring process).
* Must successfully pass a specified foreign language oral assessment within 60 days of hire. Team member will have 2 opportunities within the first 60 days of hire to pass the required oral assessment.
Preferred Qualifications:
* Associates degree in a related field of study from an accredited college or university.
* Patient registration or Customer Service and call center experience.
* Experience working in a healthcare setting.
Location Address:
401 Stribling Drive
Azle, Texas, 76020
United States
Patient Access Call Center Specialist
Fort Worth, TX jobs
Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS?
We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:
1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit *********************
To view all job vacancies, visit ********************* ***************************** or ********************
Job Title:
Patient Access Call Center Specialist
Requisition Number:
req26504
Employment Type:
Full Time
Division:
Community Health
Compensation Type:
Hourly
Job Category:
Support Services
Hours Worked:
Varies
Location:
John Peter Smith Hospital
Shift Worked:
Various/Rotating Shift
:
Job Summary: The Patient Access Call Center Specialist - ARC is responsible for inbound/outbound calls of appointment scheduling, specified elements of pre-registration, registration, and referrals management to ensure patient care is expedited and reimbursement is maximized for multiple clinic sites and the Access Resource Center, and payment collections where appropriate.
Essential Job Functions & Accountabilities:
* Delivers a high-quality patient experience through inbound and outbound call resolution within established protocols.
* Appropriately mitigates issues and assists patients with needs and /or questions in a timely manner using Acknowledge, Introduce, Duration, Explanation and Thank You (AIDET) principles.
* Interviews and updates the patient's demographics, and insurance, by phone in a respectful, professional, accurate and efficient manner, obtaining all necessary demographic, financial and clinical information required to facilitate timely scheduling and registration; collects payments where appropriate and performs elements of pre-registration.
* Coordinates and schedules appointments, selects appropriate referral, provider, visit type and location to expedite patient access to care, to minimize "no shows" and maximize reimbursement.
* Accurately identifies patient and registers JPS patients while maintaining regulatory and functional knowledge of all information required to register patient types in database ensuring timely and accurate reporting/billing.
* Provides awareness as needed related to notice of privacy practices, patient rights and responsibilities, MyChart enrollment, etc.
* Collects patient owed cost sharing amounts (copays, deductibles, coinsurance, full costs [non-covered/self-pay]) in accordance with ARC Standard Operating Procedures. Reconciles case drawer at end of shift.
* Utilizes critical thinking skills to determine if escalation is required to resolve individual patient situations and help identify trends requiring management intervention. Takes ownership and accountability to ensure issues presented on the call are handled effectively.
* Maintains, coordinates and provides high level scheduling support for the Network utilizing the template format designed for each service area/physician and ensures referrals, pre-authorizations, pre-certifications have been accurately obtained as required by the patient's payer.
* Coordinates diagnostic and ancillary scheduling; schedules appointments, selecting appropriate referral, provider, visit type and location to expedite patient access to care.
* Performs, organizes, and streamlines operational tasks to reduce the potential for errors.
* Assists Out of Network patients with financial questions and escalates to the appropriate party.
* Provides information regarding services and provides additional assistance as needed.
* Identifies existing Medical Record Number (MRN) or creates new MRN, taking care to avoid duplicates and overlays in accordance with National Patient Safety Goals.
* Maintains productivity levels, with minimal errors, as established by department and Network standards.
* Provides the highest level of care to our patients by complying with JPS Health Network's attendance and punctuality procedure. May be required to work beyond normal scheduled shifts.
* Attends all mandatory educational, compliance and safety program sessions.
* Assists in staff training of peers, colleagues and management as applicable or requested.
* Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.
Qualifications:
Required Qualifications:
* High School Diploma, GED, or equivalent.
* 1 plus years of practical experience with computer programs and/or applications.
* Required to pass assigned training knowledge and application exit exam within 30 days of hire.
Preferred Qualifications:
* Associates degree in a related field of study from an accredited college or university.
* Patient registration or Customer Service and call center experience.
* Experience working in a healthcare setting.
Location Address:
1500 S. Main Street
Fort Worth, Texas, 76104
United States
10287 Inside Sales
Dyersburg, TN jobs
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Sally Beauty:
Build relationships and inspire loyalty.
Recommend additional and complimentary products.
Inform customers of current promotions and events.
Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ensure our customers are informed about and enrolled in our Loyalty program.
Complete transactions accurately and efficiently.
Maintain a professional store environment and communicate inventory issues.
Demonstrate our Sally Beauty Culture Values.
We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Auto-Apply