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Dispatcher jobs at ABM Industries - 232 jobs

  • Dispatch Supervisor

    ABM Industries, Inc. 4.2company rating

    Dispatcher job at ABM Industries

    The Dispatch Supervisor will be responsible for overseeing the dispatching of janitorial service requests and ensuring timely and efficient communication between staff, management, and the client. This role requires strong bilingual (English/ Spanish Dispatch, Supervisor, Property Management, Driver
    $28k-39k yearly est. 2d ago
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  • Dispatcher

    ABM Industries, Inc. 4.2company rating

    Dispatcher job at ABM Industries

    The Dispatcher receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests. Hourly Rate - $22.00 per hour The pay listed is the hourly range or the hourly rate for this position. A specific o Dispatcher, Dispatch, Property Management, Driver
    $22 hourly 2d ago
  • Service Dispatcher

    Murphy Company 4.6company rating

    Thornton, CO jobs

    Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking for Someone Like You As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed. The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs. Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization. Your Day-to-Day at Murphy Company Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients. Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions. Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support. Bring Your A-Game! Our ideal candidate should possess the following traits: Excellent professionalism and attention to detail. At least 1 year of work experience in a high-volume environment. Self-starter: Must have the ability to work well as part of a team and independently. Technology skills: General comfort using technology and able to learn new tools quickly. Critical thinking: Must have the ability to problem solve creatively and independently. Strong interpersonal skills. At least 1 year of experience using MS Outlook. What We Will Bring to the Table A collaborative, family-friendly work environment Knowledge and expertise that has helped us grow and thrive for the last 112 years Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. A personal time off plan that rivals our competitors
    $33k-40k yearly est. 2d ago
  • Dispatcher

    ABM Industries 4.2company rating

    Dispatcher job at ABM Industries

    The Dispatcher receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests. **Hourly Rate - $22.00 per hour** The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members (******************************************************************************************************************** | (Programa de Beneficios de ABM) **Preferred Qualifications:** - One (1) year of prior multi-line reception experience or dispatching experience preferred **Responsibilities:** - Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. - Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements - Ensure timely and efficient movement of resources according to work orders and/or resource schedules - Oversee all communications within specifically assigned area(s) - Receive or prepare work orders and work schedules - Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information - Recognize and mitigate a variety of issues encountered within the department and other work environments - Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources - Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency. - Compile statistics and reports on work progress. - Monitor daily services and provide updates and reports - Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities. REQNUMBER: 139660 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
    $22 hourly 2d ago
  • Dispatcher

    ABM Industries, Inc. 4.2company rating

    Dispatcher job at ABM Industries

    The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests. Benefit Information: ABM offers a comprehensive Dispatcher, Dispatch, Property Management, Driver
    $27k-35k yearly est. 3d ago
  • Dispatcher

    ABM Industries 4.2company rating

    Dispatcher job at ABM Industries

    The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Front Line Team Members (******************************************************************************************************** | (Programa de Beneficios de ABM) (******************************************************************************************************************** **Basic Qualifications:** - Must be 18 years of age or older - No high school diploma, GED or college degree required. - No experience required and on the job training provided. **Preferred Qualifications:** - One (1) year of prior multi-line reception experience or dispatching experience preferred + **Schedule Sunday-Monday 6:00am-4:30pm** **Responsibilities:** - Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. - Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements - Ensure timely and efficient movement of resources according to work orders and/or resource schedules - Oversee all communications within specifically assigned area(s) - Receive or prepare work orders and work schedules - Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information - Recognize and mitigate a variety of issues encountered within the department and other work environments - Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources - Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency; - Compile statistics and reports on work progress. - Monitor daily services and provide updates and reports - Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities. \#200 A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1 REQNUMBER: 138518 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
    $27k-35k yearly est. 2d ago
  • Dispatcher

    ABM 4.2company rating

    Dispatcher job at ABM Industries

    ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes. For more information, visit *********** The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.
    $27k-35k yearly est. 2d ago
  • Dispatcher

    ABM 4.2company rating

    Dispatcher job at ABM Industries

    The Dispatcher receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests.
    $27k-35k yearly est. 2d ago
  • Dispatch Supervisor

    ABM Industries 4.2company rating

    Dispatcher job at ABM Industries

    The Dispatch Supervisor will be responsible for overseeing the dispatching of janitorial service requests and ensuring timely and efficient communication between staff, management, and the client. This role requires strong bilingual (English/Spanish) communication skills, both written and spoken, and proficiency using our Technology, our client service and reporting platform. The Dispatch Supervisor will serve as the central hub for coordinating daily tasks, responding to client needs, and maintaining accurate records of work performed. **Pay: $26.26 per hour.** _The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data._ **Benefits:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Recruiting Flyer - Staff & Mgmt (*********************************************************************************************************** **Key Responsibilities:** **Dispatch & Coordination** + Receive, prioritize, and dispatch janitorial work orders using our Technology. + Ensure jobs are assigned to the appropriate personnel in a timely and efficient manner. + Monitor completion of tasks and follow up to confirm quality and timeliness. Cli **ent Communication & Reporting** + Serve as the primary point of contact for client service requests and inquiries. + Communicate clearly and professionally with clients in both English and Spanish. + Provide updates, reports, and service confirmations as needed through our technology + Collaborate with Dispatch to receive and confirm completion of assignments. + Complete daily reports and shift handovers **Operational Oversight** + Maintain accurate logs of service requests, assignments, and completion status. + Assist management in monitoring staffing levels and workload distribution. + Support the Site Supervisor/Manager in resolving issues, escalations, or emergencies. + Technology & Reporting + Navigate and utilize ABM Clean for all dispatch and reporting functions. + Prepare daily/weekly reports on service requests, trends, and completion rates. + Support continuous improvement by identifying recurring issues and recommending solutions **Qualifications & Skills** **Required:** + Bilingual (English & Spanish) - both written and spoken. + Strong computer literacy, with experience navigating software platforms and databases. + Excellent verbal and written communication skills. + Previous experience in dispatching, scheduling, or customer service. + Ability to multitask, prioritize, and remain calm in a fast-paced environment. + Strong organizational skills and attention to detail. **Preferred:** + Experience in janitorial services, facilities management, or related industries. + Knowledge of dispatch software or work order management systems. + Leadership ability to guide and support frontline staff when necessary. **Core Competencies:** + Customer-focused and solutions-oriented mindset. + Professionalism in communication and appearance. + Strong problem-solving and decision-making skills. + Ability to work independently and as part of a team. + Reliability and flexibility with work hours, including evenings or weekends as needed. REQNUMBER: 139281 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
    $26.3 hourly 2d ago
  • Dispatch Supervisor

    ABM 4.2company rating

    Dispatcher job at ABM Industries

    The Dispatch Supervisor will be responsible for overseeing the dispatching of janitorial service requests and ensuring timely and efficient communication between staff, management, and the client. This role requires strong bilingual (English/Spanish) communication skills, both written and spoken, and proficiency using our Technology, our client service and reporting platform. The Dispatch Supervisor will serve as the central hub for coordinating daily tasks, responding to client needs, and maintaining accurate records of work performed. Pay: $26.26 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
    $26.3 hourly 2d ago
  • Service Dispatcher

    Milton Cat 4.4company rating

    Clifton Park, NY jobs

    Milton CAT is seeking an experienced Service Dispatcher. Dispatchers are responsible for providing scheduling, communication, and support for scheduling of shop work and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Responsibilities include scheduling both major and minor repairs and overhauls as well as ongoing preventative maintenance work. Your ability to work effectively under pressure is a must. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $65,000-75,000 anually. This is a salaried position. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Employee Assistance program (EAP) Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Answer phones and receive requests for service, quotes and installation. Confirm with customer scheduling of work. Track progress, check work status of field technicians to ensure the timely servicing of customer orders. Schedule, route and assign work to shop service technicians. Opens and update work orders. Analyze customer problems and prepare reports and problem logs as requested. Assists in time card entries, reviewing, closing and invoicing work orders. Maintains customer files. Passes on lead for work to other departments. Communicates with the credit department to ensure financial needs are met. Maintain a professional and proper personal appearance at all times adhering to company policy. Flexible to work after hours when needed to meet customer needs. Performs related duties as assigned. Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. High school diploma or (GED) equivalent, with college or trade school preferred. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong written and verbal communication skills. Strong problem solving skills and be detailed oriented with a high level of accuracy. Basic math skills. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work with minimal supervision. Excellent organizational skills. Must be able to work in a dynamic, fast paced service environment. Preferred Skills and Competencies Power Generation or Marine service/maintenance knowledge a plus This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
    $65k-75k yearly Auto-Apply 60d ago
  • Service Dispatcher

    Milton Cat 4.4company rating

    Batavia, NY jobs

    Milton CAT is seeking an experienced Service Dispatcher. Dispatchers are responsible for providing scheduling, communication, and support for scheduling of shop work and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Responsibilities include scheduling both major and minor repairs and overhauls as well as ongoing preventative maintenance work. Your ability to work effectively under pressure is a must. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $65,000-75,000/yr. This is a salaried position. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Employee Assistance program (EAP) Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Answer phones and receive requests for service, quotes and installation. Confirm with customer scheduling of work. Track progress, check work status of field technicians to ensure the timely servicing of customer orders. Schedule, route and assign work to shop service technicians. Opens and update work orders. Analyze customer problems and prepare reports and problem logs as requested. Assists in time card entries, reviewing, closing and invoicing work orders. Maintains customer files. Passes on lead for work to other departments. Communicates with the credit department to ensure financial needs are met. Maintain a professional and proper personal appearance at all times adhering to company policy. Flexible to work after hours when needed to meet customer needs. Performs related duties as assigned. Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. High school diploma or (GED) equivalent, with college or trade school preferred. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong written and verbal communication skills. Strong problem solving skills and be detailed oriented with a high level of accuracy. Basic math skills. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work with minimal supervision. Excellent organizational skills. Must be able to work in a dynamic, fast paced service environment. Preferred Skills and Competencies Power Generation or Marine service/maintenance knowledge a plus This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
    $65k-75k yearly Auto-Apply 60d+ ago
  • Dispatcher - Lift Truck

    Thompson Tractor 4.7company rating

    Augusta, GA jobs

    The Dispatcher is responsible for supporting all branch Service Department personnel through detailed handling of a variety of administrative duties including handling incoming calls, producing quotations and estimates, opening and closing work orders, adjusting time on work orders, dispatching Field Service Technicians, assigning jobs to Shop Technicians, and other duties not specified. Essential Responsibilities & Expectations Handle incoming phone calls to the branch Produce quotations and estimates Take and deliver messages to branch personnel Effectively communicate with Service Department Personnel to address customer needs Assign jobs to Shop Technicians Dispatch Field Service Technicians Open and properly segment work orders applying correct codes and tax information Handle closing of work orders in a timely fashion Adjust service technician time when necessary Obtain Purchase Orders from customers as required Responsible for charging his/her time to work orders Fill in for supervisor when needed Qualifications Education High school diploma or the equivalent Experience Prior clerical or administrative experience is preferred. Experience and demonstrated skill using personal computers including Microsoft Word and Excel and basic typing skills are required for this position. Skills and Competencies Telephone, verbal, and written communication skills Organizational skills Microsoft SharePoint Microsoft Dynamics AX Job Training • Microsoft Word - Basic • Microsoft Excel - Basic and Intermediate • Business communication skills training • OSHA and MSHA required training • Compliance training Safety Summary Working Conditions Work is normally performed in a Service Department shop office environment. Some work must be performed in the shop environment with limited exposure to physical risk. No or very limited physical effort is required for this position. Physical Requirements Speaking Listening Writing Typing Reaching Kneeling Grasping Stooping Lifting up to 25 lbs. Job Hazards Tripping, slipping, falling Repetitive hand motion (computer work) Back and neck strain Stress Potential harm from operating office equipment Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.
    $29k-36k yearly est. 9d ago
  • Dispatch/ Routing trucks

    Eckart, LLC 4.1company rating

    West Palm Beach, FL jobs

    Dispatch/ Routing trucks Hours are 6am to 3pm. WHY WORK FOR US Medical, Dental, and Vision insurance after 30 days 401K match after one year of service Paid time off Career growth Paid Holidays Company paid life policy All full-time employees receive an employee discount at just 5% over Eckarts cost. Good group of people, low stress environment, family-oriented philosophy. OUR MISSION Stock It, Know It, and Stand By It, OUR VISION Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers. Full job description Eckart Supply is seeking a Route Dispatcher / Planner to work Monday Friday from 6:00AM - 3:00PM. Competitive Hourly Compensation Consistent Weekly Schedule Opportunity for Career Growth Continued Training and Development Work/Life Balance Primary Job Function: Maintain the delivery drivers daily schedules, dispatch route changes such as delivery priority & added vendor pick-ups, communicate delivery delays directly to the customer and sales teams. Daily Duties Not limited to the following Coordinate vendor pick-up schedule and same-day deliveries. Review and communicate route timing. Communicate traffic conditions and route changes to delivery drivers. Schedule and maintain the out-of-town delivery calendar. Monitor the routes and status of drivers to coordinate and prioritize their deliveries. Prioritizing same-day deliveries according to urgency and order status. Monitor and respond to inquiries by the sales team on delivery ETAs and Pickup times. Update delivery addresses as received by route drivers. Confirm all manifests are closed from the previous day. Review / Audit delivery photos for quality and report findings to Outbound Supervisor. Review PTO calendar daily and communicate with Outbound Supervisor. Requirements: Prior experience as dispatcher or relevant position. Experience with Epicor Eclipse is a plus! Fast typing with experience in data entry. Basic knowledge of DOT guidelines and emergency procedures. Proficient in English (oral and written). Proficient in Spanish is preferred Outstanding organizational and multitasking abilities. Active listener with excellent communication skills
    $26k-36k yearly est. 13d ago
  • Dispatcher - Lift Truck

    Thompson Tractor 4.7company rating

    Garden City, GA jobs

    The Dispatcher is responsible for providing comprehensive support to all branch Service Department personnel by managing a wide range of administrative tasks. These include answering incoming calls, preparing quotations and estimates, opening and closing work orders, adjusting time entries, dispatching Field Service Technicians, assigning jobs to Shop Technicians, and performing other related duties as needed. Essential Responsibilities & Expectations Handle incoming phone calls to the branch Produce quotations and estimates Take and deliver messages to branch personnel Effectively communicate with Service Department Personnel to address customer needs Assign jobs to Shop Technicians Dispatch Field Service Technicians Open and properly segment work orders applying correct codes and tax information Handle closing of work orders in a timely fashion Adjust service technician time when necessary Obtain Purchase Orders from customers as required Responsible for charging his/her time to work orders Fill in for supervisor when needed Qualifications Education High school diploma or the equivalent required. Experience Prior clerical or administrative experience is desired. Experience and demonstrated skill using personal computers including Microsoft Word and Excel and basic typing skills are required for this position. Skills and Competencies Strong telephone, verbal, and written communication abilities Excellent organizational and time management skills Proficient in Microsoft SharePoint Experienced with Microsoft Dynamics AX Job Training Microsoft Word - Basic Microsoft Excel - Basic and Intermediate Business Communication Skills Training OSHA and MSHA Required Safety Training Compliance Training Safety Summary Working Conditions Work is primarily performed in a Service Department office setting, with occasional tasks in the shop environment involving minimal physical risk. The position requires little to no physical effort. Physical Requirements Speaking, listening, writing, and typing Occasional reaching, kneeling, grasping, and stooping Ability to lift up to 25 lbs Job Hazards Risk of tripping, slipping, or falling Repetitive hand motion from computer work Potential back and neck strain Work-related stress Possible injury from operating office equipment Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.
    $29k-37k yearly est. 8d ago
  • Dispatch Coordinator

    Reeder Distributors 3.1company rating

    Fort Worth, TX jobs

    Job Title: Dispatch Coordinator Reports To: Dispatch Manager What We're Looking for in a Dispatch Coordinator: We are seeking a highly organized, experienced, and proactive Dispatch Coordinator to join our operations team. This role is responsible for managing daily fuel and/or bulk lubricant deliveries, coordinating drivers, monitoring inventory, and ensuring top-tier customer service. The ideal candidate thrives in a fast-paced environment, is a strong problem solver, and has excellent communication skills. Essential Duties and Responsibilities of a Dispatch Coordinator: Respond promptly to customer and sales representative inquiries regarding ETAs or delays via phone and email. Support drivers with day-to-day issues such as scheduling truck maintenance, updating customer site/contact information, and resolving delivery complications. Monitor fuel and bulk lubricant inventory at customer sites and make real-time dispatching decisions based on usage and market conditions. Plan and assign deliveries to carded drivers based on truck capacity and route efficiency. Process and review orders and prepare delivery schedules. Manage delivery adjustments including diverting, canceling, or adding loads as needed. Ensure a high standard of customer experience and satisfaction. Use effective planning to maximize productivity, profitability, and service levels. Anticipate and resolve delivery or scheduling issues quickly and efficiently. Perform load planning and coordinate load assignments. Complete administrative tasks including data entry and processing of dispatch paperwork. Skills and Qualifications of a Dispatch Coordinator: Must have prior experience in dispatch or logistics coordination. Familiarity with fuel inventory management tools is a plus. Strong multitasking, organizational, and time management abilities. Clear and professional communication skills (written and verbal). Strong analytical and problem-solving skills with attention to detail. Ability to work in a high-pressure, fast-paced environment and adapt to changes. Core Competencies Decision-Making: Analyze issues and determine the best course of action quickly and effectively. Project Management: Prioritize and coordinate multiple tasks to ensure efficient and timely delivery. Results-Driven: Demonstrates a passion for exceeding performance standards and continuously improving service delivery. Physical Demands Must be able to sit, stand, and walk for extended periods. Ability to lift and move up to 25 lbs regularly and up to 50 lbs occasionally. Must have sufficient vision and hearing (with or without correction) to safely perform job duties. Ability to communicate clearly through speech. Attendance Requirements This position requires consistent in-person attendance. Timeliness and dependability are essential to this role. About Us: At Reeder Distributors Inc., a family-owned and operated company since 1973, we pride ourselves on our rich history, unwavering commitment to excellence, and a legacy built on reliability, customer service, and quality. What began as a small venture during the oil crisis has grown into a leading regional distributorship, proudly serving Texas, Louisiana, Oklahoma, and New Mexico. Our team's dedication and long-term service have created strong customer relationships, and a work culture rooted in integrity and growth. We're passionate about exceeding expectations and preserving our legacy for future generations. Join us and be part of a company that values its people, its history, and its future. Candidates must pass a background check and drug screen prior to hiring.
    $30k-38k yearly est. 7d ago
  • Dispatch Coordinator

    Reeder Distributors, Inc. 3.1company rating

    Fort Worth, TX jobs

    Job Description Job Title: Dispatch Coordinator Reports To: Dispatch Manager What We're Looking for in a Dispatch Coordinator: We are seeking a highly organized, experienced, and proactive Dispatch Coordinator to join our operations team. This role is responsible for managing daily fuel and/or bulk lubricant deliveries, coordinating drivers, monitoring inventory, and ensuring top-tier customer service. The ideal candidate thrives in a fast-paced environment, is a strong problem solver, and has excellent communication skills. Essential Duties and Responsibilities of a Dispatch Coordinator: Respond promptly to customer and sales representative inquiries regarding ETAs or delays via phone and email. Support drivers with day-to-day issues such as scheduling truck maintenance, updating customer site/contact information, and resolving delivery complications. Monitor fuel and bulk lubricant inventory at customer sites and make real-time dispatching decisions based on usage and market conditions. Plan and assign deliveries to carded drivers based on truck capacity and route efficiency. Process and review orders and prepare delivery schedules. Manage delivery adjustments including diverting, canceling, or adding loads as needed. Ensure a high standard of customer experience and satisfaction. Use effective planning to maximize productivity, profitability, and service levels. Anticipate and resolve delivery or scheduling issues quickly and efficiently. Perform load planning and coordinate load assignments. Complete administrative tasks including data entry and processing of dispatch paperwork. Skills and Qualifications of a Dispatch Coordinator: Must have prior experience in dispatch or logistics coordination. Familiarity with fuel inventory management tools is a plus. Strong multitasking, organizational, and time management abilities. Clear and professional communication skills (written and verbal). Strong analytical and problem-solving skills with attention to detail. Ability to work in a high-pressure, fast-paced environment and adapt to changes. Core Competencies Decision-Making: Analyze issues and determine the best course of action quickly and effectively. Project Management: Prioritize and coordinate multiple tasks to ensure efficient and timely delivery. Results-Driven: Demonstrates a passion for exceeding performance standards and continuously improving service delivery. Physical Demands Must be able to sit, stand, and walk for extended periods. Ability to lift and move up to 25 lbs regularly and up to 50 lbs occasionally. Must have sufficient vision and hearing (with or without correction) to safely perform job duties. Ability to communicate clearly through speech. Attendance Requirements This position requires consistent in-person attendance. Timeliness and dependability are essential to this role. About Us: At Reeder Distributors Inc., a family-owned and operated company since 1973, we pride ourselves on our rich history, unwavering commitment to excellence, and a legacy built on reliability, customer service, and quality. What began as a small venture during the oil crisis has grown into a leading regional distributorship, proudly serving Texas, Louisiana, Oklahoma, and New Mexico. Our team's dedication and long-term service have created strong customer relationships, and a work culture rooted in integrity and growth. We're passionate about exceeding expectations and preserving our legacy for future generations. Join us and be part of a company that values its people, its history, and its future. Candidates must pass a background check and drug screen prior to hiring. Job Posted by ApplicantPro
    $30k-38k yearly est. 14d ago
  • Dispatch/ Routing trucks

    Eckart 4.1company rating

    Lake Park, FL jobs

    Hours are 6am to 3pm. WHY WORK FOR US Medical, Dental, and Vision insurance after 30 days 401K match after one year of service Paid time off Career growth Paid Holidays Company paid life policy All full-time employees receive an employee discount at just 5% over Eckart's cost. Good group of people, low stress environment, family-oriented philosophy. OUR MISSION “Stock It, Know It, and Stand By It,” OUR VISION Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers. Full job description Eckart Supply is seeking a Route Dispatcher / Planner to work Monday - Friday from 6:00AM - 3:00PM. Competitive Hourly Compensation Consistent Weekly Schedule Opportunity for Career Growth Continued Training and Development Work/Life Balance Primary Job Function: Maintain the delivery driver's daily schedules, dispatch route changes such as delivery priority & added vendor pick-ups, communicate delivery delays directly to the customer and sales teams. Daily Duties Not limited to the following Coordinate vendor pick-up schedule and same-day deliveries. Review and communicate route timing. Communicate traffic conditions and route changes to delivery drivers. Schedule and maintain the out-of-town delivery calendar. Monitor the routes and status of drivers to coordinate and prioritize their deliveries. Prioritizing same-day deliveries according to urgency and order status. Monitor and respond to inquiries by the sales team on delivery ETA's and Pickup times. Update delivery addresses as received by route drivers. Confirm all manifests are closed from the previous day. Review / Audit delivery photos for quality and report findings to Outbound Supervisor. Review PTO calendar daily and communicate with Outbound Supervisor. Requirements: Prior experience as dispatcher or relevant position. Experience with Epicor Eclipse is a plus! Fast typing with experience in data entry. Basic knowledge of DOT guidelines and emergency procedures. Proficient in English (oral and written). Proficient in Spanish is preferred Outstanding organizational and multitasking abilities. Active listener with excellent communication skills We are a full-service, wholesale distributor of electrical, Lighting, Plumbing, HVAC, Power and Hand Tools. We pride ourselves on the expertise of our staff and a strong inventory of the highest quality products in our industries. Eckart has over 50 years of experience in all facets of these industries.
    $26k-36k yearly est. Auto-Apply 13d ago
  • Dispatch Coordinator

    Bimbo QSR Chicago 4.4company rating

    Zanesville, OH jobs

    Bimbo QSR Ohio, Transportation TRANSPORTATION DISPATCH AND OPERATIONS SUPPORT To provide end-to-end Transportation Operations support for the successful execution of the replenishment distribution process of Direct Store Deliveries (DSD), Warehouse (WHSE), and Outside Orders. To provide Dispatch functions in support of the Transportation Manager and provide operational coverage of Bimbo QSR Ohio (BQOH) and Third-Party Logistics (3PL) activities throughout the entire Bimbo QSR US (BQUS) enterprise. Assist in the execution of growth plans, driver training, and equipment requirements in order to reduce costs and improve efficiency. Assist the Customer Service Supervisor in the day-to-day execution of the Customer Service roles and responsibilities. Assist the Transportation Safety Manager in administration and compliance objectives. Assist in providing process coverage to the Transportation Department during extended operating hours. ll. Duties and Responsibilities: Provide Fleet and Driver Dispatching functions. Review, monitor, and ensure proper utilization of Driver and Fleet resources. Assist in the planning, processing, and tracking of the Dispatch process for all DSD and WHSE runs. Coordinate with the Shipping Department and Production to optimize requirements. Assist/execute border crossing documentation/shipment information for military base shipments. Assist in Customer Service functions of freezer monitoring, service, and conditions. Assist in Customer Service functions of store concerns and contacts. Provide support to the Transportation Safety Manager in the administration of DOT compliance, regulations, and training. Provide operational coverage for the Transportation Department during extended operating hours. III. Minimum Qualifications: Education and/or Experience equivalent to: Associate's degree or equivalent; and/or experience similar to the above Duties and Responsibilities. Ability to operate in a dynamic environment in the absence of direct supervision. Experience: Two or more years of progressive experience in Transportation/Dispatch operations Desired experience in the use/application of DOT regulations Proven experience in Logistics and Distribution operations. Knowledge/Qualifications and Skills: Must have excellent customer service skills/verbal and written communication skills. Good English communication skills (both written and oral). Communicate and coordinate effectively with internal and external stakeholders and support organizations verbally and in writing. Proficient with Microsoft Office including Word, Excel, PowerPoint, Outlook, etc. Demonstrate a willingness to learn improved skills. Must possess the highest possible standard of ethics and conduct. Demonstrate good organizational, multi-tasking, and time management skills, able to meet deadlines. Take initiative and be self-motivated, always looking for opportunities to improve. IV. Physical Requirements: Must be able to sit, stand, walk, bend, stoop, push and pull objects up to 25 lbs. Must be able to work in varying and dynamic schedules to meet operational demand and have the ability to meet flexible schedules from time to time.
    $35k-44k yearly est. Auto-Apply 2d ago
  • Public Safety Dispatcher

    Usc 4.3company rating

    Parksdale, CA jobs

    Join the Trojan Family: USC Department of Public Safety (DPS) Title: Public Safety Dispatcher Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service. About the Department Team: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees. What we do: We share in the university's ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC's spheres of influence are addressed. Learn more: Visit our DPS Website to explore our mission in depth. Role Overview: The Public Safety Dispatcher performs multiple functions in the Communications Center in support of various department personnel at the University Park Campus, Health Sciences Campus, and University Parking Center. Receives calls for service from faculty, staff, students and guests, and dispatches the appropriate department personnel via radio communications equipment. Serves as a vital link between the service community, Public Safety personnel, and all other emergency and nonemergency services available at the university and in the surrounding community. The ideal candidate will have excellent verbal and written communication skills, listening skills and the ability to make instantaneous decisions based on minimal information. In addition, skilled in controlling emotions and ability to work under pressure. Step into a role where your duties will include but are not limited to: Receives emergency calls requesting police, fire, and rescue assistance. Determines appropriate response in accordance with established procedures and assessment of the situation. Dispatches Public Safety units in response to calls for service. Maintains a record of all calls and radio messages. Monitors status of public safety, parking transportation, campus cruiser, residential protection, assets protection, and other special duty units. Prepares appropriate management reports of calls. Receives calls and complaints regarding service and assistance and refers them to the appropriate unit. Operates telephone switching equipment. Requests back-up or follow-up assistance from the Los Angeles Police Department, Los Angeles Fire Department, and other agencies. Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed. Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies. Selection Process Evaluation: Your application will be evaluated based on your relevant experience and education. In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations. How to Apply Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions. Current USC Employees: Please apply through the dedicated channel in Workday. Benefits USC's Commitment to You: We offer an excellent package of benefits and programs including, but not limited to: Tuition assistance for you and your family Comprehensive health, dental and vision insurance options 403b retirement account with matching 5% contribution by USC 50% subsidy off Metro, LADOT, and Metrolink passes Explore more on the USC Employee Gateway Minimum Requirements Education: High school diploma or equivalent Experience: 6-12 months Valid driver's license for 2 years Preferred Qualifications: Related Undergraduate Study and previous switchboard or radio communications experience preferred. Working knowledge of two-way radio communications procedures. General knowledge of campus and surrounding area geography. Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment. Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases. Excellent verbal and written communication skills. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. Hourly Range The hourly rate for this position is $28.31. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High school or equivalent Minimum Experience: 6 - 12 months Minimum Field of Expertise: Experience in related field. Ability to type 30 net words per minute. Working knowledge of computer input and retrieval functions. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $28.3 hourly Auto-Apply 60d+ ago

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