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What is an account development manager and how to become one

Updated January 8, 2025
4 min read
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Account development managers are often responsible for bringing in new clients and keeping current ones happy. They are the in-firm client advocates, and they ensure that the client's needs are properly understood and satisfied. Account development managers are constantly working to improve customer's experiences.

A day in an account development manager's life may include meeting with clients to discuss current offers, receiving and resolving complaints, and reassuring clients. They may also collect and analyze data to understand customer behavior and build trust with clients.

In some organizations, account development managers are required to bring new clients. In this case, their daily schedule may also include meeting potential clients, learning details of their business' offerings, and collaborating with the business' sales team.

To become an account development manager, you'll need a minimum of a bachelor's degree in a relevant field. Some employers may prefer advanced degrees and certifications. You'll also need exemplary listening, communication, and adaptability skills.

ScoreAccount Development ManagerUS Average
Salary
5.7

Avg. Salary $72,375

Avg. Salary $59,228

Stability level
6.4

Growth rate 5%

Growth rate 0.3%

Diversity
2.7
Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 38.17%

male 61.83%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress level
6.4

Stress level is manageable

7.1 - high

Complexity level
8.7

Complexity level is advanced

7 - challenging

Work life balance
4.4

Work life balance is poor

6.4 - fair

Account development manager career paths

Key steps to become an account development manager

  1. Explore account development manager education requirements

    Most common account development manager degrees

    Bachelor's

    78.3 %

    Associate

    8.4 %

    Master's

    8.1 %
  2. Start to develop specific account development manager skills

    SkillsPercentages
    Customer Relationships11.75%
    Customer Accounts9.72%
    CRM8.58%
    Product Knowledge6.01%
    Account Management5.13%
  3. Complete relevant account development manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New account development managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an account development manager based on U.S. Bureau of Labor Statistics data and data from real account development manager resumes.
  4. Research account development manager duties and responsibilities

    • Manage sales opportunities, client information, and internal departmental processes within CRM database.
    • Manage training budget to maximize ROI within assign territory.
    • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
    • Utilize company's internal CRM system to effectively plan and execute daily and weekly call schedule.
  5. Prepare your account development manager resume

    When your background is strong enough, you can start writing your account development manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an account development manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable account development manager resume templates

    Build a professional account development manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your account development manager resume.
    Account Development Manager Resume
    Account Development Manager Resume
    Account Development Manager Resume
    Account Development Manager Resume
    Account Development Manager Resume
    Account Development Manager Resume
    Account Development Manager Resume
    Account Development Manager Resume
    Account Development Manager Resume
  6. Apply for account development manager jobs

    Now it's time to start searching for an account development manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first account development manager job

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Average account development manager salary

The average account development manager salary in the United States is $72,375 per year or $35 per hour. Account development manager salaries range between $43,000 and $120,000 per year.

Average account development manager salary
$72,375 Yearly
$34.80 hourly

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How do account development managers rate their job?

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Account development manager reviews

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A zippia user wrote a review on Aug 2020
Pros

Innovating a business model is key for a profitable business and growth. Without a proper and sustainable business model, even the best product or technology innovations will not flourish. Learn the skills and knowledge needed to start improving your business as you learn through real-life examples from fellow entrepreneurs, innovators and leading experts on business model innovation. Benefit business owners, entrepreneurs, business consultants or business developers who seek better understanding of business models and the tools to develop them.

Cons

There's nothing much not to like about this role.


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A zippia user wrote a review on Mar 2020
Pros

Semi-flexible work hours. You have a sales goal and customers to call on in order to achieve said goal, so you have some flexibility of your schedule.

Cons

The amount of travel required takes you away from home frequently. If you have a family, being away starts taking a toll on them and work/life balance suffers.


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A zippia user wrote a review on Feb 2020
Pros

The Strategic approach used to uncover new sales opportunities excites me the most working as an Enterprise Account Executive.

Cons

This is a great career.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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