RCM Supervisor, Accounts Receivable
Accounts receivable specialist job in Dallas, TX
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
You put the pro in medical laboratory professional. You've got problem-solving instincts, a passion for patient care, and the technical training to deliver quality results. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.
Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.
***REMOTE - With the ability to be in the office for training, corporate functions and other circumstances which may require being onsite.***
Location: Dallas, Texas 75247
Days: Monday - Friday
Hours: 7:00 AM - 3:30 PM
Full-time: Benefit Eligible
JOB DUTIES:
Continually monitor operations and workflow for methods to improve productivity, efficiency and effectiveness of staff, and maximize collections of monies due.
Produce department productivity reports for departmental and management use.
Identify and resolve employee and department operational issues in a timely manner.
Manage, identify and implement billing system tools for monitoring collections for timeliness and accuracy.
Manage utilization of external solutions as needed for billing and collection practices (e.g. EDI, collection agency, statement printing, etc.).
Perform regular audits to ensure proper payment and resolve pricing or payment issues with payers.
Manage, develop and implement billing and collection related policies and procedures.
Supervise Reimbursement Coordinators, reviewing work for accuracy and completeness.
Responsible for scheduling and monitoring personnel to ensure the department operates efficiently.
Responsible for monitoring and approval of employee time and attendance records.
Select, train, counsel and review department employees.
EDUCATION/KNOWLEDGE:
Bachelor degree in Business Administration, Hospital Administration, Finance or related field or equivalent additional experience required.
Strong interpersonal, communication, and analytical skills are needed.
Must understand medical billing (pathology strongly preferred), contract terms and negotiation.
Experience using Telcor is desired.
EXPERIENCE:
Minimum of 5 years supervisory experience.
Pathology and laboratory experience desirable.
Scheduled Weekly Hours:
40
Work Shift:
1st Shift (United States of America)
Job Category:
Accounts Receivable
Company:
ProPath Services, LLC
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyAccounts Specialist (479652)
Accounts receivable specialist job in Richardson, TX
IDR is seeking an Accounts Support Specialist to join one of our top clients in Richardson, TX. If you are looking for a long-term opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Responsibilities for the Accounts Support Specialist:
In this role you assist the National Accounts Team with essential administrative and technical support tasks. This role will focus on coordinating and organizing key product management details, ensuring seamless communication between various teams, and maintaining up-to-date tracking systems.
Required Skills for the Accounts Support Specialist:
Proficiency in Excel, focusing on project tracking, data gathering, and presenting time-sensitive information effectively.
Strong understanding of professional email writing, ensuring clarity, proper grammar, and a logical flow of information
Excellent follow-up and communication skills
Experience in administrative support, logistics, or technical coordination is a plus.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
20+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row.
Patient Account Representative
Accounts receivable specialist job in Dallas, TX
Patient Account Resolution Specialist (100% On-Site)
Join a growing healthcare organization with a thriving, supportive culture! We're looking for a Patient Account Representative to be the go-to resource for patients, resolving billing questions, processing payments, and ensuring every interaction is smooth, professional, and positive. This is a hands-on, impactful role where you can make a real difference every day.
Key Responsibilities
Manage a high volume of incoming and outgoing patient communications related to medical billing, account balances, insurance coverage, and payment options
Provide clear, patient-friendly explanations of billing statements, insurance determinations, and financial responsibility
Review, verify, and update insurance information and patient account details
Post and process patient payments while ensuring accurate account documentation
Maintain detailed and timely notes of all patient interactions within the billing system
Partner with internal billing and coding teams to research and resolve account discrepancies
Respond to patient questions through multiple channels, including phone, email, voicemail, and patient portals
Support statement generation, refunds, audits, and other ad hoc projects as assigned
Adhere to all HIPAA, privacy, and compliance standards always
Qualifications
Strong customer service mindset with clear, confident communication skills
Team-oriented, proactive, and willing to go above and beyond
1+ year of medical billing or patient-facing healthcare experience
Solid understanding of insurance plans, medical terminology, CPT/HCPCS codes, and EOBs
Highly organized with the ability to prioritize in a fast-paced environment
Comfortable navigating billing systems and Microsoft Office tools
If you're organized, patient-focused, and ready to make a difference in a fast-paced, growing healthcare environment, we'd love to hear from you!
Full Charge Bookkeeper
Accounts receivable specialist job in Dallas, TX
Our company is currently seeking a Full Charge Bookkeeper to join our team! You will be responsible for preparing and examining financial records for our company.
Responsibilities:
Obtain primary financial data for accounting records
Compute and record numerical data
Check the accuracy of business transactions
Perform data entry and administrative duties
Qualifications:
Previous experience in accounting, finance, or other related fields
Fundamental knowledge of GAAP
Ability to prioritize and multitask
Strong organizational skills
Deadline and detail-oriented
Prepare tax Documents for CPA
Have knowledge of Hospitality industry
Billing and Payment Coordinator
Accounts receivable specialist job in Irving, TX
Country USA State Texas City Irving Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies
Who we're looking for:
* You are driven by helping customers and others
* You are organized and detail-oriented
* You can resolve issues with a calm, professional demeanor
* You have great communication skills
* You are a team player
* You are professionally driven and career motivated
* You are coachable - some office, clerical, or billing experience is preferred but not required
What you'll do:
* Process incoming paperwork for billing and accounts payable
* Review all documents for accuracy while ensuring they are filled out completely
* Make outbound calls to resolve paperwork issues
* Communicate with sales teams and customers to help resolve any billing discrepancies
* Answer incoming calls and connect them to the appropriate team
What's in it for you:
* Starting pay: $16.50/hour
* Unmatched career growth potential with structured paths and mentorship for advancement
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning and more
* Up to $5,000/year tuition reimbursement
* Employee referral bonuses
* Certified Great Place to Work with 800+ lifetime workplace award wins
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Senior Accounts Payable Payment Specialist
Accounts receivable specialist job in Irving, TX
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Senior Accounts Payable Payment Specialist is responsible for the timely and accurate processing of payments for goods and services. This role is critical in ensuring that sensitive financial information is transmitted securely and high-volume payments are processed accurately. Payment processing formats will include check, ACH, wire, and payment portals as well as internal account transfers. This position is located at the Irving, TX headquarters of Caris Life Sciences, directly reporting to the Senior Manager-Accounts Payable, and will work closely with the Finance, Accounting, and Treasury teams to produce accurate and timely transactional processing related to purchasing and financial operations. The successful candidate will utilize strong business understanding, accounts payable payment expertise, solid communication skills, and keen attention to detail to become an effective team member at every level of the organization, understanding business objectives and providing insightful accurate reporting in support of those objectives.
Job Responsibilities
Process weekly payments, utilizing check, ACH, and wire formats
Manage purchasing and credit card payments in ERP system and payment portals
Handle employee reimbursement batches and payments
Generate weekly payables aging and payment reports
Void and reissue payments as needed
Prepare wire packets with appropriate documentation and approvals
Process wire payables and payments in ERP system
Distribute and mail paper checks with required documentation
Research stale-dated checks and prepare escheatment records
Verify supplier banking information to support fraud prevention
Support internal and external audit requests
Perform ad hoc payment and research tasks as needed
Participate in special projects and initiatives within the Accounting department
Collaborate with AP, Finance, Accounting, and Treasury teams to improve processes
Ensure policies, procedures, and documentation are current and accurate
Help standardize workflows for efficiency in a growing environment
Required Qualifications
High school diploma
3+ years accounts payable experience
1+ years payment processing experience, including bank wire transfers and foreign currency transactions
Strong attention to detail and thoroughness
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to multitask, problem-solve, and meet deadlines
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use
Preferred Qualifications
Associate degree in accounting or related field
Oracle software experience is a plus
CashPro experience is a plus
Physical Demands
Must possess ability to sit and/or stand for long periods of time
Must possess ability to perform repetitive motion
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
RCM Coordinator - Billing & Payor Relations
Accounts receivable specialist job in Dallas, TX
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
:
GENERAL DESCRIPTION:
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.
The RCM Coordinator - Billing & Payor Relations plays a vital role in the financial health of the organization by ensuring accurate and timely submission of claims to Medicaid, Medicare, and commercial payors. This position supports the revenue cycle by managing billing workflows, resolving claim issues, and maintaining compliance with payer-specific requirements. The coordinator works across multiple service lines including behavioral health, primary care, IDD, ABA therapy, and other specialized programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions listed here are representative of those that must be met to successfully perform the job.
Prepare and submit clean claims to government and commercial payors for all service lines.
Monitor claim status and follow up on unpaid or rejected claims to ensure timely resolution.
Analyze and resolve denials, rejections, and underpayments by coordinating with internal departments and payors.
Ensure proper coding, documentation, and authorization are in place prior to claim submission.
Maintain up-to-date knowledge of payer guidelines, billing regulations, and reimbursement policies.
Track and report denial trends, identify root causes, and recommend process improvements.
Document all billing activities, correspondence, and resolution steps in the billing system.
Provide regular reporting to management on claim performance and payer behavior.
Collaborate with RCM team members to ensure revenue integrity and compliance.
Performs other duties as assigned.
COMPETENCIES
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Working knowledge of 837/835 transaction files and clearinghouse operations.
Experience with denial management platforms or analytics dashboards (e.g., Waystar, Availity, Change Healthcare).
Ability to translate complex reimbursement data into actionable insights for leadership.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Strong understanding of medical billing and claims processing for Medicaid, Medicare, and commercial payors.
Knowledge of ICD-10, CPT, HCPCS codes, and modifier usage.
Analytical and problem-solving skills with attention to detail.
Effective verbal and written communication skills.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
High level of professionalism, accuracy, and confidentiality.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and billing software systems.
QUALIFICATIONS
Required Education, Experience, Licenses, and Certifications
Required: High school diploma or GED; at least 5 years of experience in medical billing, claims processing, or revenue cycle management.
Preferred: Associate's degree in healthcare administration, business, or related field; experience in billing wand knowledge of Community Center Services; knowledge of ICD-10, CPT, HCPCS, and modifier usage; familiarity with Medicaid, Medicare, and commercial insurance requirements.
A bachelor's degree will be accepted in place of experience.
Preferred Education, Experience, Licenses, and Certifications
DRIVING REQUIRED:
No
WORK LOCATION:
This role is remote except for 6 weeks of onsite training and monthly meetings.
MATHEMATICAL SKILLS
Basic math skills required.
Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
REASONING ABILITY
Ability to apply common sense understanding to carry out simple one or two-step instructions.
Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment.
COMPUTER SKILLS
Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone.
Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies.
Demand-Frequency
Sitting-Occasional
Walking-Occasional
Standing-Occasional
Lifting (Up to 15 pounds)-Occasional
Lifting (Up to 25 pounds)-Occasional
Lifting (Up to 50 pounds)-Occasional
Travel-Frequency
In county travel may be required-N/A
Overnight travel required-N/A
NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES
Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare.
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
WORK ENVIRONMENT
The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.
Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management.
Remote Work Eligible - May work remotely for documentation and administrative tasks, through some in-person meetings or fieldwork is required.
DISCLAIMER
This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an “at-will” employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The position's status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Center's procedures and Federal Law.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyCoordinator II Billing
Accounts receivable specialist job in Denton, TX
Job Description
Principle Duties and Responsibilities:
Invoicing of completed work to customer - Accurate and efficient review of all work documents and submitted billing in preparation of customer invoices. Invoice creation in Vista following all established guidelines, procedures and required approvals. Timely submission of all invoices to customer via customer portal or email transmission. Resolve in a timely manner any issues or rejected invoice submissions. Follow up with customers and on unpaid aging invoices.
Skills and Requirements:
Attention to details, ability to consistently follow billing procedures.
Intermediate MS office skills, Excel (V-Lookup, Pivot Tables) and Outlook.
Keyboarding, 10 key preferred
Business communications skills in interactions with other billing staff, operations, and customers
Organization skills related to document retention, audit controls compliance
Basic problem-solving skills to assist with reviewing, assessing, and resolving any issues
Self-Starter/Motivated
Detail oriented
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third Party Agency Notice:
Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
Billing Coordinator
Accounts receivable specialist job in Fort Worth, TX
Whitley Penn, a leading CPA and Consulting firm, is looking for a Billing Coordinator to join our team. The Billing Coordinator will play a key role in processing executive billings while ensuring accuracy, timeliness, and high-quality output. The ideal candidate is a self-starter and team player who can communicate effectively with clients and professionals at all levels. This position requires strong attention to detail and the ability to thrive in a fast-paced professional environment.
JOB DETAILS:
Title: Billing Coordinator
Classification: Full-time; Non-exempt
Department: Revenue and Practice Management (RPM)
Location: Fort Worth
Office Expectations/Hours: In-office position; general work schedule is Monday-Friday, 8am to 5pm with overtime, as needed.
How We Work
Whitley Penn has become one of the region's most distinguished and fastest growing public accounting firms by providing exceptional service that reaches far beyond traditional accounting. We believe in working in collaborative teams with an emphasis on open-door policy and encouraging entrepreneurial thinking. We learn, innovate, and succeed by sharing knowledge, embracing diversity, and working together. We are all part of the same family and each person matters. We are more than just a job.
How Will You Make an Impact?
Process executive billings accurately and meet departmental deadlines
Reconcile billing, work-in-process (WIP), and accounts receivable
Maintain accurate and up-to-date client records
Draft internal and external correspondence as needed
Support weekly and monthly reporting requirements
Manage large projects as assigned to meet department needs
Collaborate with team members to maintain client database
Assist with data entry and other administrative tasks as required
How Will You Get Here?
3-4 years of combined billing and administrative experience
Prior professional service billing a plus
High degree of efficiency with Microsoft Word and Excel
Excellent verbal and written communication skills
Possess strong organizational skills with exceptional attention to detail and follow-through
Strong time management skills and ability to manage multiple tasks
Must be flexible and able to prioritize duties in response to demands of the day-to-day activities of the department
Possess a positive attitude and outlook in a fast-paced environment
Ability to communicate effectively with individuals at all levels of the organization
Must be able to work independently as well as in a collaborative team environment
Capable of maintaining strict confidentiality
Ability to work overtime as workload requires.
Why Should You Apply?
Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans)
Voluntary Dental and Vision Insurance
17 Annual Firm holidays, with extended breaks around July 4
th
and year end
Generous PTO for Non-Exempt Team Members
Paid Maternity and Parental Leave
401(k) with Profit Sharing
Discretionary Bonus Program
Health & Wellness Program
Pet Insurance
Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to on age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law. Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: ********************************************************************** All employment is decided on the basis of qualifications, merit, and business need.
#LI-ONSITE
#LI-CB1
#LI-DNP
Sr. Collections Analyst
Accounts receivable specialist job in Dallas, TX
Senior Collections Analyst Your role The duties of the Senior Collections Analyst include collection calls and/or correspondence in a fast-paced, goal-oriented collections department. Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts, customer calls, account adjustments, small balance write off, and customer reconciliations.
What you'll do
* Will be accountable for reducing delinquency for assigned accounts.
* Enlist the efforts of various internal groups to accelerate the collection process.
* Communicate & follow up effectively with customers regarding their accounts daily.
* Establish and maintain effective and cooperative working relationships with customers, asset managers, property operations teams, and other various internal departments as necessary
* Manage a high volume of incoming phone calls/ electronic communications to assigned portfolio.
* Complete weekly and monthly ledger reconciliations, aging review and reporting to team lead and Collections Manager.
* Assist in training new hires on processes and procedures.
* Attend monthly delinquency meetings with regional Asset Management teams.
* Research credit requests from customers and gather appropriate documentation and approvals.
* Reconcile customer disputes as they pertain to payment of outstanding balances due.
* Track Bankruptcy filings for North America AR accounts.
* Work alongside team lead to manage relationship with 3rd party collection agency.
* Provide excellent & considerate customer service to external and internal customers.
* Perform other assigned tasks and duties necessary to support the accounts receivable department.
What you'll need
* 3-5 years high volume corporate, B2B collections experience.
* $20M+ portfolio management.
* Knowledge of full cycle accounts receivable and collections procedures.
* Commitment to excellent customer service- verbal and written.
* Ability to prioritize and manage multiple responsibilities and projects, within tight deadlines.
* Skills-
* Exceptional communication.
* Organized.
* Attention to detail.
* Goal-oriented and driven.
* Problem solving; think outside the box.
* Analytical mindset, with a smile.
* Self-starter, Creative, self-disciplined, and capable of identifying and completing critical tasks- independently, collectively, and with a sense of urgency.
* Experience with Yardi, SAP Business One, Salesforce, and Oracle - preferred.
* Proficiency in Adobe Acrobat and Microsoft Office, with advanced Excel experience.
* Experience in a commercial real estate environment is preferred but not required.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
A bit about our team
Finance
Our Finance team works in one of the world's fastest growing and most exciting business sectors. We use our financial expertise and commercial awareness to support and develop an international, publicly-listed organization. From managing budgets to financial planning, we deliver a full range of finance and accounting services to help our business stay on track and meet our goals. We also have other specialist areas of expertise including Portfolio Management and Lease Administration.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Auto-ApplyCollections Specialist
Accounts receivable specialist job in Dallas, TX
We're on the hunt for a top-tier Collections Specialist to join our restoration team, known as 24 Hour Flood Pros. If you're a high-energy, results-driven individual with a knack for getting homeowners and insurance companies to pay up, we want you on our team. This isn't just any collections job-it's a critical role that demands urgency, precision, and a winning attitude.
Responsibilities:
Pursue outstanding payments from homeowners and insurance
companies nationwide.
Implement effective collection strategies to recover funds quickly.
Communicate persistently and professionally with clients to ensure timely
payments.
Monitor accounts and follow up regularly to track collection progress.
Collaborate with the restoration team to resolve any billing issues or disputes.
Maintain accurate records of all collection activities and interactions.
Report on collection activities and results to management.
Qualifications:
Proven experience in collections within the restoration industry.
Strong understanding of billing processes related to homeowners and
insurance claims.
Excellent communication and negotiation skills-you're not afraid to pick up
the phone and get results.
Detail-oriented and highly organized-you keep track of everything.
Ability to work under pressure and meet tight deadlines.
Proficient in relevant software and tools used for collections and account management.
Job Type: Full-time Compensation: $45,000.00 - $60,000.00 per year
EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™ Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team.
Dedicated Team Members We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.
Auto-ApplyFleet Collections Analyst
Accounts receivable specialist job in Fort Worth, TX
Aufgaben About Us: Who is Mercedes-Benz Financial Services? Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.
Why work at Mercedes-Benz Financial Services?
Working at Mercedes-Benz Financial Services is more than a job - it's an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We're a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.
Benefits
When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.
As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond - beginning day one:
* Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
* Need a vacation? How about just some time for YOU! In addition to our vacation time, you'll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
* Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
* We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
* Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child
* Want to go back to school? Tuition Assistance Scholar Program - receive up to $5,250/year in vouchers to complete business-related coursework
Job Overview:
Manage fleet collections accounts, ensuring timely payment resolution, and mitigating credit risk through comprehensive financial analysis, strategic workout solutions, and collaborative negotiation, while maintaining customer relationships and strict compliance.
Responsibilities:
* Manage assigned queue of fleet collections accounts. Ensure timely collections of payments and/or provide assistance as needed to customers in the form of either an extension and restructure. Negotiate return of collateral and liquidation of borrower assets with various interested parties including consultants, attorneys, other financial institutions and prospective purchasers of the assets. (30%)
* Complete workout requests in eCP including detailed financial analysis. Provide workout recommendations to senior management in Credit and Collections including a comprehensive analysis of the associated risk and benefits. (20%)
* Partner to gather all necessary requirements for fleet workout and relief packages. Ensure timely completion of restructures and extensions. (20%)
* Provide back-up support to the High Risk Collections Management team; items such as Special Assets meetings, reporting and projects. Ensure credit rule requirements for Special Assets are adhered to and that the SAC database is maintained and updated on a monthly basis. (20%)
* Ensure compliance with both local and global credit rules and any other applicable regulations. (10%)
Qualifikationen
Qualifications:
Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.
This position requires a minimum of 3 years of overall work experience. Preferred experience includes:
* Business-General: 3 years
* Collections: 2 years
* Credit: 2 years
Education:
High School Diploma/(GED) is required, Bachelor's Degree is preferred.
Skills:
* Analytical skills:
* Ability to collect data and establish facts and identify trends and variances
* PC skills
* Microsoft Office
* Corporate Mainframe
* Problem Solving Skills
Recommended Prerequisites: Fleet Collections; Credit Analyst (Fleet or Dealer); Dealer Relations Manager; Small Business Collections
Posting Statement
If you were not re-directed successfully after clicking the "Apply for this job" button, please click the following link to search and apply for the role on the local career portal: ********************************************************
Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements.
EEO/Minorities/Females/Disabled/Vets
#LI-JM2
Collections Specialist
Accounts receivable specialist job in Addison, TX
The Collections Specialist will be responsible for performing all functions necessary to accomplish complete financial resolution.
Lead Outcomes
Ensure Guest balances are collected in full and in a timely manner.
Core Responsibilities
Initiate contact with guests via telephone to attempt collection of outstanding balances, assuring professional and positive experience toward resolution.
Lead efforts in reviewing accounts with outstanding balances and determining correct action to ensure reimbursement
Establish payment arrangements with guests; monitoring payments and following up with guests as needed
Discuss financial obligations with patients and/or guarantors and secure payment (in full or through payment arrangements) in keeping with DOC policy
Handle high volume of both in and outbound phone calls
Prepares reports as needed by leadership
Ensures safe care to guests, adhering to policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and accuracy of practice
Performs other duties as required
EDUCATION
High school diploma or equivalent required
EXPERIENCE
3+ years of medical collections experience in a high-volume call center environment
Auto-ApplyCollections Specialist (Credit Manager)
Accounts receivable specialist job in Dallas, TX
Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Nov 26, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team.
**Responsibilities**
+ Manages the Firm's collection processes/account maintenance at a regional level.
+ Provide excellent and thoughtful client service to hundreds of Firm clients
+ Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues.
+ Is in direct contact with the Firm's clients, including their highest level of management.
+ Act as a resource to other Credit Managers.
+ Partner with collections/accounting staff in other Dentons Offices for updates on open items.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ Bachelor Degree or equivalent experience required.
+ Preferred background includes interaction with senior management personnel.
+ Business collection or law firm experience would be a plus.
+ Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred
+ Expertise with ARCS recommended
+ Proficient in Microsoft Excel and Word
+ Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals
+ Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues
**Salary**
Chicago Only DOE: $95,840 - $119,800
Washington, DC Only DOE: $99,680 - $124,600
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Dallas
**Nearest Secondary Market:** Fort Worth
Mortgage Collections Specialist, Irving TX
Accounts receivable specialist job in Irving, TX
Mortgage Collections Specialist - Irving, TX
Agility 360 is searching for experienced Collections Specialist that have prior Mortgage Industry experience for a contract to permanent role with our client in the DFW area. This position will be on-site in Irving, TX, Monday - Friday, shift depending on availability.
JOB SUMMARY
The Mortgage Collections Specialist will review accounts for recent activity and changes, ask probing questions to establish the borrower's ability to pay the debt, understand payment inquiries, and take steps to resolve the matter. The Mortgage Collections Specialist will need to use their ability to multitask by typing notes simultaneously while speaking to borrowers, ensuring compliant conversations and accurate call records. To ensure success, the Mortgage Collections Specialist will need to be up to date with laws, regulations, policies, and procedures related to debt collection in the Mortgage industry. System training will be sponsored by our client. The ideal candidate will possess high levels of organizational skills, as well as a passion to go above and beyond for the borrower (all while maintaining call times).
ESSENTIAL JOB FUNCTIONS
Customer Communication -Making outbound collections calls in a professional manner while keeping and improving customer relations
Discuss account details, answer borrower questions, and confirm contact information (payment amount, escrow changes, etc.)
Collecting payments- efficiently provide all payment options to customers- Mail, Pay by Phone, web payments
Identify financial hardships attributing to account delinquency and take proper action to aid the borrower.
Negotiate payment plans as needed
Provide prompt follow-up on payment arrangements
Mail correspondence to encourage payment of delinquent accounts
Make monthly outbound skip trace calls
Maintain a record of contacts and attempted contacts as well as details of conversations and arrangements in the required systems.
Achieve daily call goals and phone availability
Responsible for meeting legal requirements and following internal policies
Respond to emails in a sensible professional manner
Adhere to federal and state debt collection laws and regulations
EDUCATION / EXPERIENCE REQUIREMENTS
Must have at least 1+ year of Mortgage collections experience
Customer/Client Focus- must have excellent Active Listening skills
Problem Solving/Critical thinking skills
Time Management-Capability to multitask in a fast-paced environment
Clear and Concise professional communication- Written and Verbal, Resilient with impolite clients
Outstanding phone etiquette
Teamwork Orientation- but the ability to work successfully on own initiative
Strong typing and organizational skills.
Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices
Negotiating skills
High school diploma or equivalent required
Proficient Computer skills and knowledge of Microsoft Office and Google applications required
Customer service experience preferred
Prior experience in debt collection preferred
Mortgage banking experience preferred
Telecommunication experience preferred
Details
3-6 month, Contract to Permanent Role with a Growing Company
Location: On-site in Irving, TX
Pay Rate: $22 - $26 an hour (based on experience & shift)
Must be able to work one/two weekend shifts a month (8am -12pm cst)
Employment consideration is contingent on passing a background check & credit check
Collections Specialist
Accounts receivable specialist job in Dallas, TX
Collections Specialist Department: Accounting Reports To: Director of Credit FLSA Status: Non\-Exempt Updated: April 2023
Company: Symbiotic Services (Recruiting on behalf of our client)
Position Summary
Symbiotic Services is seeking a Collections Specialist to join our client's Accounting team. This role will focus on providing excellent customer service while managing and resolving overdue accounts receivable. You will play a key part in identifying, following up on, and resolving unpaid balances.
Key Responsibilities
Monitor accounts receivable and identify overdue accounts.
Maintain records of all communications and payment collections.
Contact delinquent customers to recover debts.
Escalate complex or unresolved accounts internally.
Prepare reports on write\-offs, potential bad debt, and risk indicators.
Address and resolve invoicing issues and customer complaints.
Investigate and resolve chargebacks and short payments.
Provide regular updates on account status and repayment progress.
Collaborate with customer service to clear pending credit memos.
Cross\-train and provide backup support for credit and A\/R functions.
Qualifications
3-5 years of experience in collections or related roles.
Strong stress management, patience, and problem\-solving skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Excellent interpersonal, organizational, and communication skills.
Familiarity with FDCPA and other relevant collections laws.
Ability to take timely and strategic actions to minimize risks and maximize recoveries.
Compliance with company policies and applicable legal regulations.
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Bilingual Collection Specialist
Accounts receivable specialist job in Dallas, TX
ProCollect is seeking goal-oriented and energetic Bilingual Collection Specialist to join our team in Dallas, TX. As a Bilingual Collection Specialist with ProCollect, you will perform collections on a specific portfolio of accounts that are past due under the general supervision of a Collections Supervisor.
GET HIRED AND RECEIVE A $2000.00 SIGN ON BONUS
JOB RESPONSIBILITIES:
As a Bilingual Collections Representative with ProCollect, you will carefully adhere to policies, procedures and laws related to consumer collections.
Additional responsibilities of the Bilingual Collections Representative include:
* Contacting past due accounts via phone
* Working 200-300 accounts per day
* Maintaining accurate collection notes on past due accounts
* Operating a collections database in a Windows-based operating system
* Communicating professionally with consumers
* Completing other tasks as assigned
JOB REQUIREMENTS:
As a Bilingual Collections Representative with ProCollect, you must possess excellent negotiation, telephone communication skills and an inner drive to succeed.
Additional requirements for the Bilingual Collections Representative include:
* Ability to thrive in a fast-paced quota-driven work environment
* Ability to work a 40-hour per week, rotating shift between the following hours:
Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 6:00pm
Saturday: 8:00am - 3:00pm
Job Type: Full-time
Benefits:
As a Collections Representative with ProCollect, you can expect compensation based on your performance. We offer a base salary, uncapped commission and a $2,000 sign-on bonus!
More about ProCollect:
As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding. Focused on superior staff training, state of the art technology, and the highest commitment to customer service to our clients, ProCollect has been earning the trust of our clients since 1995.
Collection Specialist
Accounts receivable specialist job in Fort Worth, TX
We are seeking a results -driven Collections Specialist with experience in the construction industry. This role will focus primarily on collecting outstanding payments, reducing aging receivables, managing liens rights, and strengthening cash flow. The ideal candidate is proactive, persistent, and skilled in building strong client relationships while upholding company payment policies.
Key Responsibilities
Proactively manage collections for all customer accounts to ensure timely payments.
Monitor and actively reduce AR aging, escalate delinquent accounts as needed.
Follow up on outstanding invoices via phone and email with professionalism and urgency.
Work with project managers and clients to resolve billing disputes or payment delays.
Track and manage lien waivers, preliminary notices, retainage, and conditional/unconditional releases.
Coordinate and submit payment applications as needed to support collections.
Maintain accurate AR records, document collection activities, and note customer communication.
Negotiate payment plans when necessary while aligning with company policies.
Prepare and present weekly collections reports to management.
Assist with month -end closing activities relating to AR balances.
Ensure compliance with state lien laws and contract payment terms.
Requirements
1+ years of collections or accounts receivable experience in the construction industry required.
Strong understanding of lien rights, retainage, and progress payments.
Familiarity with construction contracts and payment terms.
Experience with Textura, GC Pay, or similar platforms.
Experience with Sage is a plus.
Excellent communication and negotiation skills.
Ability to handle difficult collection conversations professionally.
Highly organized and able to manage priorities to drive results.
Proficient in Microsoft Excel and AR tracking tools.
Preferred Skills
Experience resolving payment disputes and short -pays.
Familiarity working with general contractors and subcontractors.
Understanding of job costing and progress billing.
Experience with prevailing wage or certified payroll (a plus).
Benefits
401(k) matching
Health insurance
Paid time off
Paid sick time
Sr Collection Specialist
Accounts receivable specialist job in Fort Worth, TX
Company Information: Equify Financial, LLC., is a privately-owned, independent specialty finance company based in Fort Worth, Texas. We tailor and personalize our services for each client to build a strong relationship and a strong future for their business. We are an independent, collateral-based lender that can service customers at every financial stage of their business. With over 180 years of combined experience in the equipment finance industry, we can provide an extensive amount of knowledge and an in-depth understanding of our customers' financial circumstances. We help our clients identify areas of growth and find creative solutions that bring more capital to their businesses.
LinkedIn:â¯****************************************************
Website:â¯***********************
Position Summary: We're searching for a Collections Specialist-a meticulous, empathetic, and solution-oriented professional who understands the intricate balance between maintaining financial health and nurturing customer relationships. In this role, you will not only lead our collections efforts but also respond to customer inquiries, ensuring a high level of service is maintained in all interactions. You'll oversee ensuring smooth title transitions and taking part in asset management, all while maintaining our high standards of customer service.
Key Roles / Responsibilities:
Take the reins on collections activity, using your negotiation skills to encourage timely payments, all while preserving our valued customer relationships.
Be the friendly voice that addresses customer inquiries, providing supportive solutions and advice, emphasizing our commitment to their success.
Collaborate with our dedicated team to improve processes, showcasing our solution-oriented philosophy.
Keep precise records of your interactions with customers and collections efforts, a testament to our commitment to detail.
Regularly report on collections status and customer service metrics, supporting our culture of transparency and accountability.
Stay up to date with relevant laws and regulations, reinforcing our promise to be a trustworthy financial partner.
Required Education, Experience, and Qualifications:
Bachelor's degree in business administration, Finance, or related field. Experience, for us, is just as valuable.
5 plus years of experience in collections experience, preferably within a financial institution or non-bank lender. Familiarity with heavy machinery, transportation equipment, and other industrial assets is a bonus.
Superior customer service skills, embodying our empathetic approach.
Strong communication and negotiation skills, crucial to our collections process.
Proficiency with Microsoft Office Suite or related software, the tools of our trade.
Capability to handle sensitive situations with tact and diplomacy.
Organized and focused, with an ability to prioritize and multitask in a dynamic environment.
A thorough understanding of the regulations that govern our operations.
Working Conditions:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Positions self to install equipment, including under desks.
Moves throughout the building to access files.
Must be able to comprehend and follow written and oral instructions.
Must be able to complete tasks even with frequent interruptions.
Must be able to use discretion and independent judgment as needed.
Must be able to speak clearly on the phone and to fellow workers.
Benefits:
Competitive Compensation Package
Medical + Dental + Vision Coverage
401K + Company Match
Life Insurance + Long Term Disability Coverage - 100% Company Paid
Health Savings Account (HSA)
Gym Reimbursement Program
Tuition Reimbursement Program
Wellness Check Program - Insurance Premium Discounts
EAP Resources
Paid Holidays
Paid Time Off (PTO)
This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.
I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation.
#EQUIFYFINANCIAL#LI-ONSITE #LI-JC1
Bankruptcy /Specialty Collection specialist
Accounts receivable specialist job in Fort Worth, TX
The Bankruptcy /Specialty Collection specialist is responsible for the timely processing of Collection Exception work items received via case, email, paper mail, or report. Requires acute attention to detail, time management skills, and concise and accurate communication with peers, customers, vendors, and internal partners. Position requires the ability to conduct research with inbound/outbound calls or emails to various parties.
Responsibilities can include, but are not limited to; 1. verifying proof of passing and executor of estate documents during the deceased process and following up on DNP eligible accounts; 2. reviewing and approving or denying requests for SCRA protections and modifications; 3. monitor approved manufacturing buyback accounts for payoff funds to ensure proper processing; 4. ensuring all actions comply with federal/state laws and regulations and company policy on Bankruptcy accounts
Key Responsibilities:
Timely and accurate processing of work items received via case, email, mail, or internal reporting systems
Conduct research and follow up on accounts through inbound/outbound calls and email communication with customers, vendors, legal representatives, and internal teams
Review and validate documentation during the deceased account process, including verifying proof of passing and executor of estate information
Manage and process accounts eligible for Deceased No Probate (DNP), ensuring proper follow-up and closure
Evaluate and determine eligibility for protections under the Servicemembers Civil Relief Act (SCRA), including processing related modifications
Monitor approved manufacturer buyback accounts to ensure timely receipt and proper application of payoff funds
Maintain up-to-date knowledge of and ensure compliance with applicable federal/state laws, regulations, and company policies, particularly regarding bankruptcy accounts
Skills and Qualifications:
Required:
Exceptional attention to detail and organizational skills
Strong verbal and written communication abilities
Ability to manage multiple priorities and meet time-sensitive deadlines
Comfortable working with sensitive and confidential financial information
Solid research and problem-solving skills
High level of professionalism and discretion
Preferred:
Prior experience in bankruptcy processing or collections, particularly handling specialty accounts
Working knowledge of federal regulations, including SCRA, FDCPA, and bankruptcy law
Experience reviewing legal documentation related to estates, bankruptcy, and account servicing