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  • Office Manager

    Macy's 4.5company rating

    Ohio jobs

    Manager, Executive Office Deerfield Township, OH, United States Full time Schedule $54,700 - $91,000 Annually* * based on job, location, and schedule Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Executive Office oversees the Credit Executive Office team. This dynamic leader is responsible for ensuring the highest level of customer care by managing and improving customer experience and issue resolution. What You Will Do Support various issues and communications to resolve Level 3 situations, including interactions with C-suite executives, Attorney General offices, Legal, and the Consumer Financial Protection Bureau (CFPB). Lead, motivate, mentor, and develop staff to foster problem-solving, strategic thinking, customer orientation, and a shared commitment to enhancing the customer experience. Manage a team of administrators to promote continuous improvement, innovation, quality, and excellence in customer care. Prepare correspondence on behalf of senior leadership, demonstrating strong business acumen and executive presence. Report on departmental performance, ensuring efficient use of systems and processes to support work activities and service response. Champion and model a performance-oriented culture by demonstrating strong leadership and people development skills. Monitor key performance metrics and cultivate a work environment that develops, recognizes, holds accountable, and rewards talent to enhance employee engagement and meet workforce needs. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Skills You Will Need Leadership and Team Management: Ability to lead, motivate, and mentor a diverse team, fostering a culture of excellence and accountability. Communication Skills: Strong oral and written communication skills, including the ability to prepare correspondence for senior leadership and handle complex customer interactions. Customer Care Expertise: In-depth understanding of customer care practices and experience in managing high-friction customer interactions, particularly within a contact center environment. Analytical and Problem-Solving Skills: Proficiency in analyzing customer feedback and performance data to identify trends and develop actionable strategies for improvement. Flexibility and Adaptability: Ability to be flexible and agile in responding to evolving business priorities and managing multiple responsibilities in a fast-paced environment. Who You Are Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. Minimum of 1-2 years of experience in related fields. Five years of prior supervisory experience required. Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Able to work a flexible schedule based on department and company needs. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. CALL00 STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits. Apply Now Job Info Job Identification84019 Job CategoryStores Posting Date01/12/2026, 10:51 AM Locations 9111 Duke Boulevard, Deerfield Township, OH, 45040, US
    $54.7k-91k yearly 3d ago
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  • Office Manager

    Twin City Staffing 4.5company rating

    Indianapolis, IN jobs

    Twin City Staffing is hiring an office manager for a small but high-performing manufacturing facility in Indianapolis, IN. This hands-on role supports daily office operations while assisting with shipping, order entry, and coordination across departments. With a team of approximately 12 employees, this position is ideal for someone who enjoys wearing multiple hats and being a key part of a close-knit manufacturing environment. Location: Indianapolis, IN Wage: $24 - $26/hr. (based on experience) Hours: 7 am - 3:30 pm, Monday - Friday, Full-time, stable schedule with early Friday wrap-up Benefits of the office manager: Competitive salary Stable work schedule with early Fridays Opportunity to work alongside industry certifications, including NADCAP Career growth in a collaborative, team-focused environment Comprehensive medical insurance Dental and vision coverage Flexible Spending Account (FSA) Life insurance Short- and long-term disability coverage Accident and critical illness insurance Duties of the office manager: Oversee daily office operations and improve administrative workflows Support shipping, order processing, and general plant coordination Manage office supplies, inventory, and equipment needs Process invoices, track expenses, and work with vendors Coordinate schedules, meetings, and internal communications Assist with onboarding and employee support activities Help organize meetings, events, and team initiatives Serve as a point of contact between office staff, leadership, and outside partners Ensure office practices align with safety and compliance standards Requirements of the office manager: Previous office management or administrative experience, preferably in manufacturing Comfortable working in a small-team, hands-on environment Strong organizational and communication skills Ability to multitask and support both office and operational needs Experience with shipping, order entry, or production support is a plus Attention to detail with a focus on efficiency and compliance Additional Information: Apply today! To learn more about this office manager position, contact Nancy at 763-571-7077. EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $24-26 hourly 22h ago
  • Full Time Customer Experience Manager

    Michaels Stores 4.3company rating

    Westwood, MA jobs

    Store - BOS-WESTWOOD, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.00 - $22.20 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $16-22.2 hourly 6d ago
  • Part Time Customer Experience Manager

    Michaels Stores 4.3company rating

    Houston, TX jobs

    Store - Houston, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $31k-37k yearly est. 6d ago
  • Lead Accountant, Family Office

    The Friedkin Group 4.8company rating

    Houston, TX jobs

    Living Our Values All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live. Why Join Us Career Growth: Advance your career with opportunities for leadership and personal development. Culture of Excellence: Be part of a supportive team that values your input and encourages innovation. Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs. Total Rewards Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page. A Day In The Life The Lead Accountant, under the leadership of the Director is responsible for oversight of general accounting activity and reporting, including, but not limited to, journal entries, reporting and data analysis, and monthly closing of books. The Lead Accountant will assist with maintaining books and records to adhere to accounting principles, practices, and procedures in accordance with GAAP, IFRS, company policies, and industry practices. The Lead Accountant serves as the liaison for intercompany accounting transactions in need of troubleshooting and resolution. As a lead, you will assign work activity to others and serve as a subject matter expert for team members and the organization to ensure timely and accurate accounting practices. As a Lead Accountant, FO you will: Maintain and adhere to accounting principles, practices, and procedures in accordance with GAAP, IFRS, company policies, and industry practices. Serve as subject matter lead for the general ledger and financial control processes. Demonstrate a complete understanding of the chart of accounts, complex company hierarchy, and financial statement structure. Ensure confidentiality of information is maintained at all times. Responsible for ensuring critical family member finance and accounting requests are addressed accurately and with a sense of urgency. Exhibit an elevated level of customer service behaviors with both internal and external customers. Ensure documentation of standard operating procedures for crucial accounting processes are maintained and updated periodically. Collaborate with operational teams to identify areas for improvement as businesses expand and ensure internal controls are adhered to and monitored. Make recommendations for process improvements and workflow efficiencies, ensuring compliance with internal audit and accounting principles. Prepares and reviews all financial data, including but not limited to balance sheets, income statements, and journal entries. Ensure transactions are recorded accurately, timely, and in accordance with Generally Accepted Accounting Principles ("GAAP"), IFRS, company policies, and industry practices. Leads initiative to improve departmental processes and procedures in terms of quality, efficiency, and effectiveness. Execute a monthly general ledger close for assigned entities to ensure accurate and timely performance of financial data reporting. Oversee the preparation of required reports and journal entries for month-end close. Other reports include month-end report sets, general ad hoc requests, historical research, and other reports as assigned. Analyze, generate, and process intercompany entries and related needed to adjust or reallocate expenses between business units. Prepare, review, and/or post intercompany billing timely. Prepare, review, and/or post AR-related transactions for intercompany collections. Maintain well-documented work papers and source documentation for journal entries and account reconciliations. As part of the reconciliation process, review the reasonableness of balance sheet and income statement accounts to determine that all necessary entries have been recorded accurately. Conduct variance analysis to explain actual results to budgeted results and provide variance explanations monthly. Assist with internal audits/assessments to ensure the organization follows company policies and processes and complies with Federal, State, and Company policies. Assist in reviewing and/or preparing ancillary audit schedules, audit footnotes, tax schedules, and tax forms as requested. Supports the business planning process by providing financial data and analysis. Assists in the preparation of organizational financial statements and presentations. Fulfills responsibilities in accordance with the Company's Code of Business Conduct, Company policies and operating standards, and applicable federal and state laws. Other job duties and projects as assigned. What We Need From You Bachelor's degree from a four-year college or university in Accounting, Finance, or a relevant degree required. Four (4) to seven (7) years of progressively responsible experience in an accounting environment is required. Public accounting experience is a plus. Certified Public Accountant (CPA) is a plus. Family Office accounting experience is preferred. Strong understanding of General Accepted Accounting Principles. Must have strong communication skills and the ability to build successful relationships with internal and external partners. Strong strategic thinking and problem-solving abilities Expertise in Excel and Microsoft Office is required. Knowledge of Microsoft Dynamics 365, Spreadsheet Server, Power BI, and Concur is preferred. Able to effectively communicate orally and in writing. Physical and Environmental RequirementsThe physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. Travel Requirements 10% Occasionally required to travel to other sites, including out-of-state, where applicable, for business. Join Us The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at . We celebrate diversity and are committed to creating an inclusive environment for all associates. We are seeking candidates legally authorized to work in the United States, without Sponsorship. #LI-NL1
    $54k-90k yearly est. 4d ago
  • Customer Experience Manager Full-Time

    Michaels Stores 4.3company rating

    Webster, NY jobs

    Store - ROCH-WEBSTER, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.50 - $22.50 At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $16.5-22.5 hourly 6d ago
  • Part Time Customer Experience Manager

    Michaels Stores 4.3company rating

    Bradenton, FL jobs

    Store - BRADENTON, FL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $25k-31k yearly est. 6d ago
  • Dental Office Manager- $5,000 Bonus!

    Doc's Drugs 4.3company rating

    North Carolina jobs

    Join a team with the unique opportunity to provide exceptional comprehensive care in a dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization. $5,000.00 Sign-On / Retention Bonus Available. Responsibilities: Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention. Align the clinic with company culture, values, standards, and operational practices. Develop team members through active leadership, comprehensive training, counseling, and coaching. Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements. Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions. Investigate and resolve staff and patient concerns with timely and effective conflict resolution. Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes. Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans. Ensure compliance with all policies and regulations set forth by relevant agencies. Maintain a professional appearance and demeanor in accordance with company policies. Uphold good housekeeping standards throughout the practice. Requirements Requirements: Minimum of 2 years of experience in dental office management. Excellent interpersonal, verbal, and written communication skills. Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality. Strong organizational and time management skills. Proficient in Windows Operating System and Microsoft Suite; dental software experience is required. Must have or be willing to obtain a Real ID prior to gaining access. Successful completion of background check (including criminal record check) and urinalysis. Benefits For Full Time Staff: Competitive Compensation Generous Paid Time Off Paid Holidays Medical, Vision, and Dental benefits. Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability. 401k with matching program after one year of service.
    $52k-76k yearly est. 19d ago
  • Sales & Customer Engagement Manager - HARGROVE

    Encore 4.4company rating

    Seabrook, MD jobs

    The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader. Key Job Responsibilities Business Development - Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts. - Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution. - Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. - Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts. - Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption. - Identify and develop additional event leads via targeted prospecting. - Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. - Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed. - Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value. Event/Account Management - Oversee the sales process for identified opportunities and key account assignments. - Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction. - Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions. - Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements. Revenue Management - Meet and exceed monthly and quarterly revenue quotas. - Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients. Sales, Operational and Technical Support - Effectively communicate the customer's needs internally across multiple departments. - Liaise with internal resources to convey technical requirements, budget expectations, and timelines. - Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. - Consistently monitor and update demos based on platform development and updates. - Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures. - Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented. Job Qualifications - Bachelor's Degree or equivalent - 3+ Years' experience in Sales - Seasoned Sales Professional with a go get/hunter sales mindset - Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking. - Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business - Existing non-preferred/strategic account relationships preferred - Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered - Experience working within a team environment to over-deliver on desired results - Experience providing a high-level of customer service and having a "yes" approach to finding solutions - Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders - Excellent computer skills including all Microsoft Office applications - Experience with the use of customer relationship database - Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events - Excellent organizational skills and the ability to manage multiple projects/activities at the same time - In depth understanding of the meetings and event technology industries - Desire and ability to travel within the United States or abroad Competencies This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 Deliver World Class Service - Hospitality - Ownership Do The Right Thing - Demonstrates Self-Awareness Drive Results - Ensures Accountability See The Big Picture - Decision Quality - Manages Complexity Value People - Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Office or Remote Office Location Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. \#LI-JA1 \#INDSALES Salary Pay Range: $93,065.00 - $120,984.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
    $93.1k-121k yearly 60d+ ago
  • Sales & Customer Engagement Manager - HARGROVE

    Encore 4.4company rating

    Seabrook, MD jobs

    The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader. Key Job Responsibilities Business Development - Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts. - Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution. - Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. - Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts. - Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption. - Identify and develop additional event leads via targeted prospecting. - Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. - Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed. - Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value. Event/Account Management - Oversee the sales process for identified opportunities and key account assignments. - Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction. - Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions. - Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements. Revenue Management - Meet and exceed monthly and quarterly revenue quotas. - Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients. Sales, Operational and Technical Support - Effectively communicate the customer's needs internally across multiple departments. - Liaise with internal resources to convey technical requirements, budget expectations, and timelines. - Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. - Consistently monitor and update demos based on platform development and updates. - Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures. - Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented. Job Qualifications - Bachelor's Degree or equivalent - 3+ Years' experience in Sales - Seasoned Sales Professional with a go get/hunter sales mindset - Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking. - Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business - Existing non-preferred/strategic account relationships preferred - Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered - Experience working within a team environment to over-deliver on desired results - Experience providing a high-level of customer service and having a "yes" approach to finding solutions - Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders - Excellent computer skills including all Microsoft Office applications - Experience with the use of customer relationship database - Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events - Excellent organizational skills and the ability to manage multiple projects/activities at the same time - In depth understanding of the meetings and event technology industries - Desire and ability to travel within the United States or abroad Competencies This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 Deliver World Class Service - Hospitality - Ownership Do The Right Thing - Demonstrates Self-Awareness Drive Results - Ensures Accountability See The Big Picture - Decision Quality - Manages Complexity Value People - Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Office or Remote Office Location Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. \#INDSALES \#LI-JA1 Salary Pay Range: $93,065.00 - $120,984.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
    $93.1k-121k yearly 60d+ ago
  • Front Office - Manager

    Ensemble 3.7company rating

    Carmel Valley Village, CA jobs

    Deliver world class guest service and build brand loyalty with each guest. Oversees and coordinates daily operations of the guest services staff; ensures maximum guest satisfaction in a gracious and professional manner. DUTIES AND RESPONSIBILITIES: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Manage and supervise the day-to-day activities of the front desk, PBX, concierge and bell staff. Ensures efficient, friendly and professional guest registration, check-out and phone service. Greet arriving and departing guests by always opening the front doors. Offer arriving hotel guests a welcome beverage. Escort guests to their room, offering a detailed orientation of their guest room, Lucia restaurant & room service, spa and housekeeping services, overall facilities of hotel, points of interest and entertainment attractions. Initiate courtesy call after check-in to ensure guest is satisfied with accommodations and offer assistance with resort needs. Receive and provide assistance with guest room reservations calls in a professional manner. Provide Concierge service with dining reservations, wineries, entertainment, resort services, shopping, local events, hiking guides, provide detailed maps, driving directions, transportation needs and all other guest amenities and requests. Review day of arrivals noting special requests, location preferences and the designated VIP status. Review and prepare all next day guest reservations and the arrivals registration packets. Observe guest service staff to ensure that established procedures are followed, provide day-to-day guidance and oversight of direct reports; actively work to promote and recognize performance, identifying problem areas and taking corrective actions. Assist Front Office Manager with establishing procedures, supervise training, prepares and coordinates schedules, expedites workflow, motivate and create a healthy work environment. Maintain complete knowledge at all times of: 1. Hotel amenities, services and hours of operation. 2. Room types, room numbers, property layout and décor. 3. Room rates, special packages, promotions and restrictions. 4. Daily hotel occupancy and expected arrivals/departures. 5. VIP's in-house and arrivals. 6. Room availability status for any given day. 7. Scheduled daily group events and activities. Meet with departing shift to review completed and pending tasks; day's activities and items for follow up. Adhere to all cashiering procedures: open, secure and balance out shift banks, ensure proper credit card procedures are followed at all times, including credit card imprint, credit card authorization and guest signature on registration packets and check transactions during a given shift. Answers all incoming resort and internal calls within three rings, provide information as needed; record and relay all messages completely and legibly. Repeat message, name and phone numbers for accuracy. Confirm and track all deliveries including guest messages, mail, fax, amenity, laundry, etc. Communicate pertinent guest information to designated departments or personnel for all special requests, amenity deliver, discrepancies, glitches, etc. Develop business relationships with local service providers: top restaurants, wineries, local and annual events, babysitters, florists, transportation providers, etc. Bucket checks to be performed at the end of the day to verify pertinent data. Coordinate and performs timely wake-up calls to guests upon request. Clean the work area at the end of the shift, ensuring all items remain in an orderly fashion. Report any office supplies that are low in stock to manager for reorder including newspaper on a weekly basis to ensure quantity is sufficient for guests' deliveries. Complete all items as listed on shift checklists including necessary paperwork; maintain files and records when needed. Document maintenance and engineering needs in the front desk log and submit to Manager at the end of the shift. Operate radio system following established procedures to relay in-house announcements/requests. Support safe work habits and a safe working environment at all times. Maintain knowledge of emergency and safety procedures. Participate and lead continuous improvement efforts. Performs clerical duties such as typing, proofreading, faxing and sorting mail. Performs other duties as assigned by manager. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proven strong background in Guest Relations or Guest Services. 1-2 years in guest services, reservations in luxury environment. Demonstrated proficiency in supervising. motivating subordinates, conflict resolution, problem solving and decision making skills. Commitment to excellence and high standards Ability to accurately compute and manipulate mathematical calculations. Versatility, flexibility, and a willingness to work within constantly changing environment. Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision. Demonstrated verbal and written communication skills, as well as telephone etiquette skills. Professional appearance and demeanor. Must provide valid document(s) to work in the US. Must meet legal age requirements for the position. EDUCATION High school diploma or equal to a GED. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met successfully to perform the essential functions of this job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions. Must be able to lift 25 lbs. Must be able to stand and walk for long periods of time. LANGUAGE SKILLS: Must speak and communicate in English. Must be able to clearly communicate with guests, management and coworkers. CERTIFICATES & LICENSES: Valid California Driver License is required. WORK ENVIRONMENT:The work environment at Bernardus Lodge ranges from winter time lows of 20 degrees to summer time highs to 100+ degrees.
    $45k-60k yearly est. 7d ago
  • Office Manager

    Saks Fifth Avenue 4.1company rating

    Florida jobs

    What This Position is All About Under the direction of the Assistant General Manager of Operations, the Office Manager is responsible for supporting the Executive Team and will operate clearly and efficiently with a great deal of communication, urgency and prioritization. The primary responsibilities of this position are to provide Human Resources, Operations and Marketing support to the store's senior leadership team and to provide external customers with fast and efficient resolution to service issues. Who You Are: You possess strong interpersonal and collaboration skills. You are an analytical and creative thinker with a proactive, solution-oriented approach to problem solving and a drive for results You are customer-focused and demonstrate a high standard of service You Also Have: Available to work a flexible schedule that will include nights and weekends. Tech Savvy/Computer Knowledge. Ability to solve technical issues, lead technology change and pull together presentations. Proficient in Microsoft Office Suite; Outlook, Excel and PowerPoint. 4 year college degree preferred As The Office Manager, You Will: HR Support = 60% Serve as Human Resources support to the Assistant General Manager, Operations and as additional Human Resources point-person to the store population, focused on answering routine HR questions, providing general HR administrative support, with particular emphasis on Recruitment to include but not limited to: Collaborate with Recruiting team to ensure jobs are filled in order to drive business Actively participate in the recruitment and onboarding process, (i.e. screening and interviewing non-exempt selling and operations candidates, interfacing with corporate and store stakeholders, providing administrative and onboarding/Orientation support) Assist in administrative tasks related to associate reviews (30/60/90) Ad hoc responsibilities as needed Executive/General Support = 30% Interface directly with customers; respond to and successfully resolve customer concerns in a timely manner Manage and execute various projects simultaneously for multiple departments Execute administrative responsibilities, including but not limited to: fielding calls, working through customer issues, assisting with inquiries, miscellaneous paperwork and administrative tasks. Serve as Operations support to the Assistant General Manager, Operations Marketing = 10% Assist with Marketing initiatives by coordinating trunk shows and clinics, preparing monthly customer email communication, event listings and event recaps Manage simple on the ground event execution as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. * The above expected salary range may have some variability based upon factors including, but not limited to, a candidate's overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
    $38k-51k yearly est. Auto-Apply 10d ago
  • Front Office Manager

    Closets By Design Fort Myers 4.1company rating

    Cape Coral, FL jobs

    Job Description Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more. We are looking for a motivated, organized, and detail-oriented individual with strong leadership skills and a passion for providing superior customer service. We are seeking an enthusiastic and proactive Front Office Manager to oversee daily office operations and ensure a seamless experience for both customers and our team. Benefits Full time salaried position. Direct career track with a pay increase potential based upon performance. Paid training and ongoing professional development. Paid holidays and paid time off. Health benefits. Responsibilities Coordinate designers appointment calendars and schedule follow-ups in our CRM. Coordinate administrative functions and support sales, production, and installation teams. Greet visitors and ensure a welcoming environment. Manage customer inquiries and provide timely, solution-oriented responses. Assist with paperwork, data entry, and maintaining office records. Train and supervise front office staff as needed. Manage all aspects of HR including payroll. Requirements No degree is needed. We are looking for candidates with strong organizational skills. Friendly, customer-focused attitude with a professional demeanor. Proficient in computer applications and Microsoft Office software. Skilled in coaching front desk staff to deliver exceptional customer service. Managerial and HR experience Minimum of 2-3 years. Prior experience with ADP a plus!! Closets by Design - Overview Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Closets by Design - Our Values Serve Others Be a Problem Solver Trust the Process We respond to all candidates within 24 hours and complete hiring in 14 days.
    $41k-56k yearly est. 13d ago
  • Sales & Customer Engagement Manager - HARGROVE

    Encore Global 4.4company rating

    Lanham, MD jobs

    The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader. Key Job Responsibilities Business Development • Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts. • Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution. • Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. • Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts. • Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption. • Identify and develop additional event leads via targeted prospecting. • Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. • Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed. • Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value. Event/Account Management • Oversee the sales process for identified opportunities and key account assignments. • Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction. • Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions. • Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements. Revenue Management • Meet and exceed monthly and quarterly revenue quotas. • Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients. Sales, Operational and Technical Support • Effectively communicate the customer's needs internally across multiple departments. • Liaise with internal resources to convey technical requirements, budget expectations, and timelines. • Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. • Consistently monitor and update demos based on platform development and updates. • Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures. • Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented. Job Qualifications • Bachelor's Degree or equivalent • 3+ Years' experience in Sales • Seasoned Sales Professional with a go get/hunter sales mindset • Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking. • Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business • Existing non-preferred/strategic account relationships preferred • Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered • Experience working within a team environment to over-deliver on desired results • Experience providing a high-level of customer service and having a “yes” approach to finding solutions • Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders • Excellent computer skills including all Microsoft Office applications • Experience with the use of customer relationship database • Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events • Excellent organizational skills and the ability to manage multiple projects/activities at the same time • In depth understanding of the meetings and event technology industries • Desire and ability to travel within the United States or abroad Competencies This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Office or Remote Office Location Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work “remote” need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-JA1 #INDSALES
    $95k-142k yearly est. 60d+ ago
  • Sales & Customer Engagement Manager - HARGROVE

    Encore Global 4.4company rating

    Lanham, MD jobs

    The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader. Key Job Responsibilities Business Development • Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts. • Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution. • Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. • Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts. • Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption. • Identify and develop additional event leads via targeted prospecting. • Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. • Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed. • Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value. Event/Account Management • Oversee the sales process for identified opportunities and key account assignments. • Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction. • Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions. • Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements. Revenue Management • Meet and exceed monthly and quarterly revenue quotas. • Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients. Sales, Operational and Technical Support • Effectively communicate the customer's needs internally across multiple departments. • Liaise with internal resources to convey technical requirements, budget expectations, and timelines. • Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. • Consistently monitor and update demos based on platform development and updates. • Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures. • Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented. Job Qualifications • Bachelor's Degree or equivalent • 3+ Years' experience in Sales • Seasoned Sales Professional with a go get/hunter sales mindset • Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking. • Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business • Existing non-preferred/strategic account relationships preferred • Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered • Experience working within a team environment to over-deliver on desired results • Experience providing a high-level of customer service and having a “yes” approach to finding solutions • Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders • Excellent computer skills including all Microsoft Office applications • Experience with the use of customer relationship database • Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events • Excellent organizational skills and the ability to manage multiple projects/activities at the same time • In depth understanding of the meetings and event technology industries • Desire and ability to travel within the United States or abroad Competencies This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Office or Remote Office Location Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work “remote” need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES #LI-JA1
    $95k-142k yearly est. 60d+ ago
  • Sales & Customer Engagement Manager - HARGROVE

    Encore 4.4company rating

    Lanham, MD jobs

    The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader. Key Job Responsibilities Business Development * Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts. * Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution. * Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. * Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts. * Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption. * Identify and develop additional event leads via targeted prospecting. * Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. * Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed. * Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value. Event/Account Management * Oversee the sales process for identified opportunities and key account assignments. * Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction. * Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions. * Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements. Revenue Management * Meet and exceed monthly and quarterly revenue quotas. * Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients. Sales, Operational and Technical Support * Effectively communicate the customer's needs internally across multiple departments. * Liaise with internal resources to convey technical requirements, budget expectations, and timelines. * Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. * Consistently monitor and update demos based on platform development and updates. * Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures. * Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented. Job Qualifications * Bachelor's Degree or equivalent * 3+ Years' experience in Sales * Seasoned Sales Professional with a go get/hunter sales mindset * Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking. * Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business * Existing non-preferred/strategic account relationships preferred * Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered * Experience working within a team environment to over-deliver on desired results * Experience providing a high-level of customer service and having a "yes" approach to finding solutions * Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders * Excellent computer skills including all Microsoft Office applications * Experience with the use of customer relationship database * Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events * Excellent organizational skills and the ability to manage multiple projects/activities at the same time * In depth understanding of the meetings and event technology industries * Desire and ability to travel within the United States or abroad Competencies This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Office or Remote Office Location Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES #LI-JA1
    $95k-142k yearly est. 60d+ ago
  • Insurance Manager

    Grubmarket, Inc. 4.0company rating

    South San Francisco, CA jobs

    Job Description Opportunity Statement We are seeking an Insurance Manager to oversee the organization's insurance programs and risk management activities. This role ensures the company maintains adequate protection against financial loss, manages claims efficiently, and supports compliance with regulatory requirements. The Insurance Manager will work closely with internal departments, brokers, and carriers to optimize insurance strategies and mitigate risk. Role Responsibilities The Insurance Manager is expected to manage all aspects of insurance programs, risk management, and claims oversight: Manage and administer company insurance programs, including property, liability, workers' compensation, auto, health, and other lines of coverage. Evaluate current coverage to ensure adequate protection and cost-effectiveness. Negotiate renewals, terms, and premiums with brokers and carriers. Identify and analyze potential risks that could impact the business. Develop and implement risk management strategies to minimize exposure, collaborating with DBAs and internal departments. Oversee and coordinate insurance claims, ensuring timely and accurate filing. Liaise between employees, departments, and insurance providers during the claims process. Monitor claim resolution and track claim costs. Ensure compliance with federal, state, and local insurance regulations. Maintain accurate records of policies, claims, and certificates of insurance. Prepare reports for leadership on insurance costs, risk exposure, and trends. Supervise staff involved in claims handling or insurance administration, if applicable. Manage relationships with brokers, adjusters, and carriers. Train internal staff on insurance policies and procedures. Recommend adjustments to coverage as business operations expand or change. Develop long-term strategies to reduce claims, losses, and premium costs. Support budgeting and forecasting related to insurance expenses. Other duties as assigned. Skills and Experience Required In-depth knowledge of insurance policies, coverage types, and industry practices. Strong understanding of risk management principles and claims processes. Excellent negotiation, analytical, and communication skills. Ability to analyze data and identify cost-saving opportunities. Strong organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Ability to work cross-functionally and manage vendor relationships effectively. 5+ years of experience in insurance management, corporate risk, or related field. Experience in policy negotiation, claims management, and regulatory compliance Preferred Skills: Professional certifications (e.g., ARM, CPCU, or equivalent) a plus. Prior supervisory experience Preferred Education Bachelor's degree in Business, Finance, Risk Management, or related field required.
    $107k-163k yearly est. 20d ago
  • Office Manager

    Augusta & Columbia 3.6company rating

    Martinez, GA jobs

    ASP - America's Swimming Pool Company is America's premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect. Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence. Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry. Responsibilities: Success in this position will be determined by the following measurable results: Manages billing, accounts payables, accounts receivables and bank reconciliation. Oversee vendor management. Performs accounting/clerical duties such as sending out past due notices and following up with those customers. Processes payroll and tax liabilities. Oversees and takes care of the office space, break room, etc… Oversee ordering and warehouse inventory with help from other managers We are specifically looking for an individual who demonstrates these behaviors consistent with the ASP way of doing business (our culture and values): Acting with Integrity; Superior Knowledge; Passion for the Company; Customer Focus; Accountability and Discipline; Respecting Others; Excellence in ALL we do; and Safety First at all Times. Requirements: Requirements for this position are that you have: (1) At least 1 year of office management and/or accounting experience; swimming pool industry-related experiences preferred; and (2) a valid driver's license with a clean driving record. Bonus Potential: This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year. Benefits: You will receive paid vacation time following a qualifying period. Next Steps: If you are interested in being considered for this position and joining our award-winning team, then we would encourage you to apply for this position. We look forward to learning more about you as you go through our hiring process. Compensation: $30,000 - $40,000 per year ASP is the nation's largest and most trusted swimming pool cleaning franchise system with 257 locations across 20 states. Each location is independently owned and operated by a small business owner. Our locations experienced professionals service over 420,000,000 gallons of water each week- always with reliable, friendly service and a flat, affordable rate. A Leader in the Swimming Pool Service Industry ASP was founded by Stewart Vernon in 2002, and he still leads the franchisor today. He drives the company's vision of increasing efficiency and lowering prices with a proven system and technological advances which each location employs. For example, ASP's proprietary software platform, Pool Ops , automatically emails our clients a weekly digital report after each visit that includes the time of service, services performed, chemical balance, chemicals added, and a picture of the clean swimming pool. Follow @lifeat ASP to see what life is like working with an ASP team! #LifeatASP This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to America's Swimming Pool Corporate.
    $30k-40k yearly Auto-Apply 60d+ ago
  • Facilities Operations Teammate - Support Office

    Balls Foods 3.9company rating

    Kansas City, KS jobs

    Demonstrates strong knowledge of maintenance, repair and preventative maintenance on grocery store equipment along with understating and ability to follow OSHA regulations. Perform repairs and preventative maintenance on HVAC and refrigeration equipment, including cleaning evaporator coils in coolers, refrigeration racks and condenser coils. This is an entry-level position for Store Development that will work Monday through Friday 7:00am - 3:30pm. Duties: * Operate a forklift, scissor lift and hand jacks. * Troubleshoot and repair mechanical/electrical systems typically found in food preparation areas. * Operate various hand and power tools. * Ability to climb stairs and ladders safely and comfortable with heights up to 30 ft. or more. * Lifting up to 75+ pounds, kneeling, bending, squatting * Basic computer skills/knowledge required. * Dependable and reliable attendance. * Develop a good working relationship with all the store teammates and management, as well as the support office teammates and any vendors you may work with. * Other duties as assigned. Drug Free Environment/EOE
    $43k-63k yearly est. 60d+ ago
  • Office & Administrative Manager

    Refrigiwear, Inc. 3.7company rating

    Alpharetta, GA jobs

    Job Description At RefrigiWear, we keep people warm so they can do the work that keeps the world moving. For more than 70 years, we've been the go-to brand for cold-weather and industrial workwear-trusted by the teams who work in the harshest environments. We're growing fast and looking for talented people who share our passion for problem-solving, continuous improvement, and creating products that make a real difference. When you join RefrigiWear, you join a team that values hard work, innovation and creativity. We are a people-first organization that provides a collaborative, supportive culture where ideas matter, employees are valued, and your work helps protect and empower workers everywhere. The Opportunity We're seeking a dynamic Office & Administrative Manager to serve as the central hub of our Alpharetta office. By supporting our Senior Leadership and Human Resources teams, this highly visible role ensures smooth day-to-day operations of our US facilities while supporting executives, employee engagement, and key company events. If you thrive in a fast-paced environment, enjoy bringing order to complexity, and take pride in creating a positive workplace experience, this role offers meaningful impact and variety. What You'll Do As the Office Manager & Support Coordinator, you will: Facilitate the daily operations of the Alpharetta office, ensuring a productive, organized, and welcoming environment Manage procurement of office supplies, vendor relationships, and general workspace logistics for the US facilities Oversee the administration of weekly leadership meetings for global organization, including meeting invites, agenda and slide deck preparation and distribution of pre-read documents and follow-up action items Coordinate logistics for in-office and offsite meetings, including setup, catering, and AV support for staff and board meetings Support meeting preparation and occasional logistics at our distribution center in Dahlonega, GA Partner closely with HR to plan and execute on employee communications, engagement events, celebrations, and team-building activities Help implement initiatives that reinforce RefrigiWear's culture across U.S. and European teams Organize internal calendars related to executive travel, shared resources, and key company events Provide administrative and logistical support to leadership and cross-functional teams What You Bring 3+ years of experience in office management, administrative support, or a related role Exceptional organizational skills with strong attention to detail Ability to manage multiple priorities with a calm, positive, and solutions-oriented mindset Strong interpersonal and communication skills with a collaborative, people-first approach Proficiency in Microsoft Office; familiarity with tools such as Concur, TripActions, or similar platforms is a plus A natural desire to make the workplace efficient, welcoming, and enjoyable Why RefrigiWear A stable, growing company with a 65+ year legacy High-visibility role with direct exposure to senior leadership Strong culture focused on teamwork, respect, and work-life balance Competitive compensation and benefits Opportunities to make a real impact on employee experience and office culture Job Posted by ApplicantPro
    $30k-41k yearly est. 3d ago

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