Best-Paying Jobs in Consumer Services (And Fantastic Entry-Level Opportunities)

In 2026, consumer service jobs continue to emphasize the importance of the customer experience. While some roles involve direct interaction with customers throughout the day, others focus on understanding customer needs from a broader perspective. This field offers various entry-level positions that can lead to some of the highest-paying jobs in consumer services.

Key Takeaways:

• High-paying jobs in consumer services include customer service management, technical support engineering, and account management.

• Promising entry-level positions in consumer services include roles like call center representative, concierge, and receptionist.

• Success in consumer service jobs hinges on strong communication and interpersonal skills, with many roles requiring proficiency with technology.

The 5 Best-Paying Jobs in Consumer Services

1. Customer Service Manager

   Average Annual Salary: $51,000

   A customer service manager is responsible for overseeing the customer experience, monitoring how representatives handle inquiries, managing call volumes, and addressing customer issues effectively.

   While they may occasionally assist with calls or address customer concerns directly, their primary role is strategic and managerial.

   Requirements to become a customer service manager: Prior experience in customer service or management is essential, with many customer service managers having previously worked as representatives. Approximately 45.6% hold a bachelor’s degree, although this is not mandatory.

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2. Personal Concierge

   Average Annual Salary: $35,000

   Personal concierges often work for high-profile clients, managing their daily tasks, scheduling maintenance, and ensuring that everything is taken care of efficiently.

   Requirements to become a personal concierge: Experience in concierge services or as a personal assistant is beneficial, and networking is crucial for finding job opportunities. Around 49.1% of concierges possess a bachelor’s degree, though it is not a strict requirement.

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3. Technical Support Engineer

   Average Annual Salary: $81,000

   Technical support engineers must possess in-depth knowledge of software and hardware systems, often assisting customers remotely with technical issues.

   Requirements to become a technical support engineer: Approximately 62.6% have a bachelor’s degree in computer science, engineering, or related fields. Relevant certifications in specific technologies are also advantageous.

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4. Account Manager

   Average Annual Salary: $72,000

   Account managers ensure that all team members work cohesively towards client objectives, requiring strong communication and organizational skills.

   Requirements to become an account manager: About 69.6% hold a bachelor’s degree, with 6.5% possessing a master’s degree. Previous experience in project management is often required.

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5. Chief Customer Officer

   Average Annual Salary: Not disclosed

   This executive role, while still emerging in many organizations, highlights the growing emphasis on customer experience across all business operations.

   Requirements to become a chief customer officer: Organizations seeking a chief customer officer typically require extensive experience in customer service and upper management, along with an MBA.

10 Entry-Level Jobs in Consumer Services

If you’re considering a career in customer service, there are numerous entry-level positions available. These roles can help you gain valuable experience and develop essential interpersonal skills.

1. Retail Customer Support

   Average Annual Salary: Not disclosed

   Retail customer support is often the first job that comes to mind in customer service. These professionals assist customers with returns, questions, and complaints.

   Requirements to become a retail customer support representative: This is typically an entry-level role that requires minimal technical knowledge.

2. Call Center Customer Representative

   Average Annual Salary: $29,000

   This position has evolved with the rise of remote work, allowing for flexible hours. Training may be provided to familiarize you with specific products and protocols.

   Requirements to become a call center representative: Strong communication skills are essential, as representatives engage with multiple customers throughout the day.

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3. Guest Service Agent

   Average Annual Salary: $28,000

   Guest service agents work in hotels or car rental services, assisting customers with check-ins and inquiries.

   Requirements to become a guest service agent: This entry-level position requires minimal training, although familiarity with local attractions can enhance your value.

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4. Online Chat Support

   Average Annual Salary: Not disclosed

   Online chat support involves assisting customers through digital channels, making it a convenient entry-level opportunity.

   Requirements to become an online chat support agent: Comfort with technology and communication via chat platforms is crucial.

5. Bank Teller

   Average Annual Salary: $31,000

   This entry-level role is accessible to high school graduates and can provide insights into the banking industry.

   Requirements to become a bank teller: Good customer service skills and organizational abilities are essential, particularly for candidates who are adept with numbers.

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6. Host/Hostess

   Average Annual Salary: $22,000

   Hosts and hostesses create a welcoming atmosphere in restaurants and other establishments, serving as the first point of contact for guests.

   Requirements to become a host/hostess: Previous restaurant experience is a plus, but a friendly demeanor and the ability to manage busy environments are key.

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7. Medical Call Center Representative

   Average Annual Salary: Not disclosed

   Medical call center representatives play a crucial role in connecting patients with the right healthcare services.

   Requirements to become a medical call center representative: Strong communication skills are essential for this role, as representatives handle a variety of inquiries throughout the day.

8. Hotel Concierge

   Average Annual Salary: $42,000

   Hotel concierges provide personalized services to guests, often earning tips in addition to their salary.

   Requirements to become a hotel concierge: A friendly disposition and local knowledge are essential, and a driver’s license may be required for certain duties.

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9. Flight Attendant

   Average Annual Salary: $30,000

   Flight attendants are trained to manage in-flight safety and customer service, making this an exciting entry-level opportunity.

   Requirements to become a flight attendant: Certification from the Federal Aviation Administration (FAA) is required, along with customer service experience and strong conflict resolution skills.

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10. Receptionist

    Average Annual Salary: $29,000

    Receptionists serve as the first point of contact for visitors and callers, handling both administrative and customer service tasks.

    Requirements to become a receptionist: Strong communication and organizational skills are vital, along with at least a high school diploma or GED.

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Author

Kristin Kizer

Kristin Kizer is an award-winning writer, television and documentary producer, and content specialist who has worked on a wide variety of written, broadcast, and electronic publications. A former writer/producer for The Discovery Channel, she is now a freelance writer and delighted to be sharing her talents and time with the wonderful Zippia audience.