Scheduling Coordinator jobs at Akumin

Highlights Department: Urgent Care Middletown Hours: 38.00 per week Shift: Shift 1 The Radiology Coordinator supervises, coordinates and oversees the daily operations, workflow, customer service and quality control of imaging services within the Urgent Care modality. Essential Duties & Responsibilities Provides patient care essential to imaging procedures. Exercises professional judgment in the performance of procedures and in accordance with the health system policies, protocols and standards. Function as a Medical Assistant to room patients; obtain vitals, reconcile medications, and interview patients to identify chief complaints. Provides a high level of expertise to mentor staff/students and problem solving. Perform regular QC checks and coordinate machine maintenance as needed. Perform regular QA checks for each technician. Provide coaching and additional training when necessary. Address and record any errors or incidents with technicians. Acts as liaison between the Radiology Department and Urgent Care clinics to ensure up to date practice for all techs. Using initiative, good judgment and technical expertise to perform a wide-range of imaging procedures. Acts as a positive role model/mentor for staff and students in demonstrating good behaviors, interpersonal relations and promotes a high degree of morale. Applies the principles of teamwork in all aspects of providing patient services. Minimum Qualifications Graduate of a JRCERT accredited Radiography program. ARRT Certification/Eligible in good standing State of Connecticut License/Eligible High School Diploma or GED equivalent Preferred Qualifications Three to five years experience as Registered Radiologic Technologist (ARRT, RDMS, NMTCB etc) required. One to three years leadership experience including coaching and counseling staff, and developing staff schedules. Bachelor degree or equivalent experience preferred. Demonstrated high level of technical expertise and competency in two or more imaging modalities. Demonstrated good communication skills (oral and written) with the ability to interact positively with all levels of health care workers and guests required. Demonstrated good organizational skills with the ability to handle several tasks/projects simultaneously required. Demonstrated good judgment and problem solving skills with the ability to function independently and make decisions required. Demonstrated flexibility, teamwork and the ability to build consensus required. Computer skills including word processing and spreadsheets preferred. Comprehensive Benefits Offered Competitive and affordable benefits package Shift Differentials Continuing Education assistance Tuition reimbursement Student Loan relief through Fiducius Quick commute access from I-84, Route 9 and surrounding areas About Middlesex Health The Smarter Choice for your Career! Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.

The Patient Financial Representative is responsible for the accurate and timely verification of insurance and benefit information for patients receiving inpatient medical, inpatient psychiatric, observation, ambulatory surgery and/or outpatient procedure related services. Plays a key role in the organization's financial health by obtaining or ensuring that insurance authorizations or pre-authorizations are on file and accurate prior to the service being rendered. This position must also ensure patient demographic and insurance information is correct, resulting in accurate claims for reimbursement. Position provides excellent customer service during all interactions. Core Job Responsibilities For designated services, this position is responsible for ensuring that each patient account has accurate insurance information entered in the correct billing order and that each insurance listed has been verified as eligible for the designated date of service range. For each insurance, benefit information is obtained and documented. Verification and benefit information can be obtained via electronic or verbal method but must be completed prior to services being rendered. Position must have or develop excellent working rapport with surgeons' office staff, as well as hospital nursing staff. For pre-scheduled services, this position is responsible for verifying that authorization is on file with each of the appropriate insurance companies and that authorization is accurate based upon location, CPT code, service type, surgeon, date range and any or all other necessary elements to secure payment for services rendered. For emergent or urgent services, this position is responsible for accurately and timely requesting that each verified insurance company has been notified of patient services being rendered and also request authorization for requested services. Position must have or develop excellent working rapport with insurance company representatives, surgeons' office staff, as well as hospital nursing staff. Ensures each patient account has accurate insurance information entered in the correct billing order and that each insurance company listed has been verified as eligible for the designated date of service range. Secures and documents any and all authorization requirements in appropriate computer systems with relevant information to capture authorization timely. Enters pertinent information in all necessary systems. Retains any written documents received. Performs related duties as assigned. Education/Experience Requirements REQUIRED: High school diploma or equivalent. Minimum 3 years of pre-authorization and/or insurance verification experience. Demonstrated computer proficiency and ability to learn new applications rapidly. Strong documentation skills. Strong follow up skills, accuracy and attention to detail. Excellent customer service and interpersonal skills. Ability to work under restrictive time. PREFERRED: Associate's degree in healthcare related field. 4 years or more of hospital, medical office, coding or billing experience; or 6 years of experience in other healthcare related field. Proficient with EMR, QES, MIDAS, SIS and related computer programs. Licensure/Certification Requirements PREFERRED: Medical terminology certification. Disclaimer Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Job Details Req Id 95876 Department PATIENT ACCESS SVCS Shift Days Shift Hours Worked 8.00 FTE 0.19 Work Schedule HRLY NON-UNION Employee Status A7 - Occasional Union Non-Union Pay Range $19 - $25/Hourly #Evergreen

Responsibilities: JOB PURPOSE: Ensures that Piedmont Healthcare hospital echocardiography laboratories remain in compliance with all regulations and that all activities are being performed in accordance with approved procedures and regulatory requirements. Assists with activities related to obtaining and maintaining the technical requirements of Intersocietal Accreditation Commission (IAC) accreditation including maintenance of appropriate documentation. Assists with standardization and updates procedures, quality of images, competency and training of staff, quality control and quality assurance for Piedmont Healthcare hospital echocardiography laboratories. Assesses the educational needs and competencies of cardiac sonographer staff and develops, schedules, coordinates, and conducts educational programming for new and existing staff. Oversees the Residency Program. Assists with and provides clinical supervision and evaluation of patient care related to echocardiography. Available to perform inpatient and/or outpatient cardiac ultrasound testing to include 2D echo / Doppler, stress exams, and transesophageal echocardiograms as well as other duties assigned by manager or director. Provides complex technical care with the use of ultrasound technology for adolescent, adult, and geriatric patients and provides all necessary documentation and preliminary exam findings. Must have excellent understanding of structural heart procedures as they relate to echocardiography. Must also have full understanding of the use of 3D cardiac ultrasound. KEY RESPONSIBILITIES: 1. Oversee Residency Program a. Assists with activities related to echocardiography laboratory accreditation for Piedmont Healthcare hospitals to ensure compliance to IAC standards. b. Assists with monitoring and reporting on quality metrics identified by Piedmont Healthcare and associated with IAC standards. c. Compile physician and sonographer competency / registry and CME attendance records. d. Routinely review cardiac sonographer exams as part of a formal quality assurance program. 2. Training and Education a. Assess the educational needs and competencies of cardiac sonographer staff and interns and develop, schedule, coordinate, and conduct educational programming for new and existing staff to improve quality of care and reduce variation in workflow. b. Maintain an up to date knowledge of echocardiography trends and best practice and conduct, participate in, facilitate, and utilize research to foster evidence-based practice. c. Provide clinical supervision and evaluation of patient care related to echocardiography. d. Attend and participate in echocardiography leadership activities. e. Quality/Innovation on echo protocols, policies and procedures f. Maintain relationships with technical colleges and oversee student interns. 3. Clinical Support a. Perform patient evaluations including verifying patient identity, reviewing the medical record for orders and prior studies, and addressing patient questions and concerns. b. Perform echocardiograms including 2D / Doppler with and without contrast, dobutamine stress and exercise stress echo exams, and transesophogeal echocardiograms according to protocol. c. Complete appropriate documentation, post processing, and preliminary findings in the medical record and cardiovascular PACS system. d. Acquire and maintain training and competency in electronic health record system as required to perform duties. e. Maintain personal competency file if applicable. KNOWLEDGE, SKILLS, ABILITIES • Skill and competency in performing detailed cardiac ultrasound studies. • Skill and ability to communicate effectively both verbally and in writing. • Proficient in Microsoft windows-based computer software. • Experience with electronic health records and cardiovascular PACS systems. • Ability to work as a member of a team. • Demonstrated clinical expertise and interest and ability in providing education. • Self-starter with outstanding organizational, analytical, and project management skills. Qualifications: MINIMUM EDUCATION REQUIRED: Graduate of registry approved ultrasound college according to CAAHEP. MINIMUM EXPERIENCE REQUIRED: Seven (7) years clinical experience as a registered cardiac sonographer. MINIMUM LICENSURE / CERTIFICATION REQUIRED BY LAW: • Registered as a Cardiac Sonographer (RDCS) through the American Registry of Diagnostic Medical Sonography (ARDMS) or as a Registered Cardiac Sonographer (RCS) through the Cardiovascular Credentialing International (CCI). • Basic Life Support (BLS) certification. ADDITIONAL PREFERRED QUALIFICATIONS: • Experience with the IAC accreditation process. • Experience developing and administering educational material. • Knowledge of data collection, analysis, and presentation. • Bachelor's degree in Cardiac Sonography or a healthcare related field. Advanced Cardiac Sonographer registry through CCI Business Unit : Company Name: Piedmont Hospital

The LVAD Coordinator provides specialized outpatient care for patients with Left Ventricular Assist Devices (LVAD). This role focuses on patient and caregiver education, seamless care coordination across multidisciplinary teams, and adherence to regulatory standards to optimize patient outcomes. Responsibilities include guiding patients through peri-operative and long-term management, facilitating clinic visits, monitoring through established protocols, and supporting quality improvement initiatives. The position requires strong critical thinking, adaptability, and collaboration in a fast-paced environment. Responsibilities: Participates in the development, implementation, and maintenance of the left ventricular assist device (LVAD) program and the heart transplant program; to coordinate and manage the patient care of this high-risk patient population throughout the continuum. Qualifications: Education Graduate from a Registered Nurse Program Required Work Experience 4 years of professional clinical experience Required Cardiovascular focus experience Preferred 1 year experience caring for LVAD patients and heart transplant patients Preferred Licenses and Certifications Current License in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License Required ACLS BLS and certification Required Business Unit : Company Name: Piedmont Hospital

City/State Virginia Beach, VA Work Shift First (Days) Provides a direct link between patients, primary care providers, specialty providers, and insurance companies. Coordinates referral process from primary care providers as well as pre-authorization approvals for drugs and other services as ordered by provider. Medical terminology preferred. Knowledge of Medicare, Medicaid and third party payers. One year of experience with insurance verification/referral processing preferred. Knowledge of EPIC preferred. Proficient in use of computers and excellent organizational skills. Education HS Diploma required Certification/Licensure None required Experience 1 year of health insurance experience required. Keywords: Talroo-Allied Health, Referral Coordinator . We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$17.31 - $28.85. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Harrisonburg, VA Work Shift First (Days) Sentara Rockingham Memorial -Behavioral Health is hiring a Full-Time Patient Care Specialist! As aPatient Care Specialistwith Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. Education HS Diploma Associate Level degree or higher in lieu of the required experience will be considered. Experience 3 years Customer Service experience required. 1 yearexperience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required. Electronic Medical Record preferred. Keywords: Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office #indeed Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Chesapeake, VA Work Shift First (Days) SMG Family Medicine Riverwalk in Chesapeake, VA is hiring a Patient Care Specialist! As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. Education HS Diploma Associate Level degree or higher in lieu of the required experience will be considered. Experience 3 years' Customer Service experience required. 1 yearexperience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required. Electronic Medical Record preferred. Keywords: Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Norfolk, VA Work Shift First (Days) Sentara Leigh Hospital is hiring a Registered Nurse Unit Coordinator for our Intensive Care Unit Full Time (36 hours per week) Demonstrates proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (Gold Standard) customer service. Department/Position Overview: Sentara Leigh Hospital Intensive Care Unit, AACN Gold Beacon Award recipient, is comprised of 20 licensed critical care beds and has an average daily census of 18 patients. Staffing ratios vary and can be 1:1 to 1:3 with 1:2 being the usual assignment. The ICU RN's are required to have a wide array of knowledge, skill and ability to competently and safely provide critical care to our patients. Frequent ongoing education, new skill acquisition and skill validation are provided and supported by an experienced ICU CNS for new and experienced ICU nurses. Newly hired RN's will have between 2-14 weeks of orientation depending on prior experience. Our preceptors are purposely selected for their teaching ability and formally trained to meet the training needs of new staff. Specific attention is provided for new graduate ICU RN's as they participate in our Vizient AACN Nurse Residency Program and AACN's essentials of Critical Care Orientation online education. Experienced RN's are encouraged and supported with educational and financial assistance to achieve critical care certification. ICU staff are supported by an interdisciplinary care team which in part includes unit based respiratory, physical, speech and occupational therapists. Interpreter, nutrition, palliative, chaplaincy and ethical services are readily available as well. Our ICU has onsite and eICU pulmonary critical care intensivists and their team of physician extenders 24/7. Physician lead, nurse driven interdisciplinary rounds are held daily for continuity of care and to address nursing's concerns or questions. These rounds are made educational and even fun at times by our very engaged intensivist MD's. Our ICU team welcomes you to come check us out! Education Bachelor of Science Nursing- BSN (Required) or MSN (Preferred) Certification/Licensure Registered nursing License (Required) BLS required within 90 days of hire Experience Minimum of 18 months relevant nursing experience Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Keywords: #Indeed, Talroo - Nursing, intensive care unit, ICU, critical care, . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Leigh Hospital , located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region's only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won't heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Norfolk, VA Work Shift Third (Nights) Sentara Norfolk General Hospital in Norfolk, Virginia is seeking a Registered Nurse Unit Coordinator for our Vascular Stepdown/Intermediate Care Unit (IMCU) - 9K Hours: Full Time (36 hr/week) Demonstrates proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (Gold Standard) customer service. What we are: 9 Kaufman is a 24-bed stepdown intermediate care unit that specializes in vascular surgery, telemetry and renal/pancreas transplant patients. 9 Kaufman is part of the Surgical Specialty Team at Sentara Norfolk General Hospital (SNGH). Staffing is comprised of RNs, LPNs, NCPs (nursing care partners) and UAs (unit ambassadors) and CSAs (clinical support associates). What we do: Some of 9 Kaufman's vascular surgeries include aortic aneurysm repair, carotid endarterectomy, femoral bypass surgeries and amputations. 9 Kaufman is an extension of the renal/pancreas transplant team to include the outpatient transplant center and all the nurses on 9 Kaufman are specially trained and can sit for the PCCN certification which we will help you obtain. All the beds on 9 Kaufman are monitored beds. 9 Kaufman cares for a variety of patients with telemetry needs, providing an environment conducive to extensive learning and skill development. You will be exposed to many types of patients on 9 Kaufman aiding in your ability to provide great care to anyone that chose Sentara Norfolk General Hospital to meet their healthcare needs. Nurse to patient ratio on 9 Kaufman is 1:4. Education Bachelor of Science Nursing- BSN or MSN Required Certification/Licensure Registered nursing License (Required) BLS required within 90 days of hire Experience 18 months revelant RN experience required Keyword: #ZipRecruiter, Talroo - Nursing, registered nurse, RN, vascular, intermediate care, stepdown, IMCU . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day! Sentara Norfolk General Hospital , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Join our team as a Scheduling Coordinator at Miramar Health Center in Kennewick, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. Position Highlights: $19.39-$23.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed. Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed. Verifies and updates current patient demographic information including contact information, insurance, and income verification. Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes. Assesses patient's need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed. Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist. Provides outgoing calls related to registries and outreach for patients. Provides backup support to other Front Office positions as needed. Qualifications: High School Diploma or General Education Diploma (GED). One year of office, administrative, patient care, call center or customer service experience. One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred. Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner. Basic knowledge of medical terminology preferred. Basic knowledge of the Epic systems preferred. Basic proficiency with a variety of computer programs including Word and Excel. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Scheduling Coordinator at West Valley Family Health in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. Position Highlights: $18.47-$22.62 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed. Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed. Verifies and updates current patient demographic information including contact information, insurance, and income verification. Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes. Assesses patient's need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed. Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist. Provides outgoing calls related to registries and outreach for patients. Provides backup support to other Front Office positions as needed. Qualifications: High School Diploma or General Education Diploma (GED). One year of office, administrative, patient care, call center or customer service experience. One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred. Bilingual (English/Spanish) required at level 9. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner. Basic knowledge of medical terminology preferred. Basic knowledge of the Epic systems preferred. Basic proficiency with a variety of computer programs including Word and Excel. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

City/State Woodbridge, VA Work Shift Rotating Sentara Urgent Care Port Potomac is now hiring a Flexi Patient Care Specialist based in Woodbridge, VA! Schedule: Clinic hours - 8:00a.m. - 8:00p.m. Monday-Friday. Saturday and Sunday, 8am-4pm. Scheduled hours and shifts may vary based on business need and candidates' availability. Overview As aPatient Care Specialistwith Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. Education HS Diploma Associate Level degree or higher in lieu of the required experience will be considered Experience 3 years Customer Service experience required 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

*Employment Type:* Full time *Shift:* Day Shift *Description:* 1. High school diploma or equivalent is required. 2. Extensive medical terminology experience and knowledge of anatomy are required. 3. Previous office experience in a medical setting is preferred. 4. Current American Heart Association (AHA) Healthcare Provider CPR card is required. 5. Effective communication, data entry and computer skills are required. 6. Knowledge of all areas of Cardiovascular Scheduling and the ability to serve as a resource for all Cardiovascular Scheduling departmental functions is required. Pay Range:$22.59-30.51 *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

City/State Suffolk, VA Work Shift First (Days) Sentara Medical Group Surgery Specialists Obici Office is now hiring a Full-Time Patient Care Specialist in Suffolk, VA! Hours:Monday-Friday, Dayshift. Some weekend shifts required. NO NIGHTS or HOLIDAYS! Overview As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. Education HS Diploma Associate Level degree or higher in lieu of the required experience will be considered Experience 3 years Customer Service experience required 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Elizabeth City, NC Work Shift Third (Nights) Sentara Albemarle Medical Center is hiring a Registered Nurse (RN) Unit Coordinator for the Intensive Care Unit (ICU). Elevate your career! Hours/Shift: 36-hours, Nights Education Degree or Diploma in Registered Nursing Bachelor of Science Nursing- BSN Certification/Licensure Registered nursing License (Required) BLS required within 90 days of hire Experience 18-months of RN experience is required RN Unit Coordinators demonstrate proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (Gold Standard) customer service. Join Our ICU Family - Where Your Voice Matters and Your Growth Matters More! Looking for more than just a job? Come be part of our 10-bed Medical-Surgical ICU, a close-knit, high-performing team that feels more like family than coworkers. Here, you're not just filling a shift - you're making a difference. We believe in open communication, shared decision-making, and amplifying every voice on the team. Whether you're a seasoned nurse or just starting your critical care journey, your ideas, input, and experiences are valued every day. You'll care for a diverse range of medical and surgical patients, sharpening your critical thinking skills in an environment that encourages learning, mentorship, and professional growth. From expanding your clinical skills to pursuing leadership roles, we're here to support your career goals every step of the way. We are proud to share that we recently received Magnet accreditation with distinction, reflecting our commitment to nursing excellence and quality patient outcomes. Join us and thrive in a place where your voice is heard, your growth is supported, and your team feels like home! Keywords: Registered Nurse, RN, ICU, Intensive Care, Critical Care, SAMC, Sentara Albemarle, Unit Coordinator, Charge Nurse, Leadership, Management, BSN, Talroo-Nursing . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Albemarle Medical Center , located in Elizabeth City, NC, serves northeastern North Carolina with a caring team of approximately 650 employees and 150 medical providers. We think of each other as family, with those bonds extending into our close-knit community and serving as the foundation for our patient care. Our 182-bed facility features 25 specialties including emergency, maternity, orthopedics, medical, and surgical care in addition to our outpatient laboratory, imaging, and comprehensive breast services. In 2022, Sentara broke ground on a new campus, a state-of-the-art 88-bed hospital to replace the current 60-year-old facility on North Road Street. The 135-acre campus, coming out of the ground at Halstead Boulevard Extended and Thunder Road, will be known as the Sentara Albemarle Regional Health Campus. It is projected to cost about $200 million, up from the original estimate of $158 million, due to sharp spikes in costs for building materials and medical equipment. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Join our team as a Scheduling Coordinator at Lancaster Family Health Center at Lancaster in Salem, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. Position Highlights: $19.58-$23.98 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed. Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed. Verifies and updates current patient demographic information including contact information, insurance, and income verification. Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes. Assesses patient's need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed. Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist. Provides outgoing calls related to registries and outreach for patients. Provides backup support to other Front Office positions as needed. Qualifications: High School Diploma or General Education Diploma (GED). One year of office, administrative, patient care, call center or customer service experience. One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred. Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner. Basic knowledge of medical terminology preferred. Basic knowledge of the Epic systems preferred. Basic proficiency with a variety of computer programs including Word and Excel. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

City/State South Boston, VA Work Shift Rotating Sentara Urgent Care South Boston is now hiring a Flexi Patient Care Specialist based in South Boston, VA! Schedule: Clinic hours - 8:00a.m. - 8:00p.m. Monday-Friday. Saturday and Sunday, 8am-4pm. Scheduled hours and shifts may vary based on business need and candidates' availability. Overview As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. Education HS Diploma Associate Level degree or higher in lieu of the required experience will be considered Experience 3 years Customer Service experience required 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

*Employment Type:* Full time *Shift:* Day Shift *Description:* A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life. • We are committed to providing compassionate and holistic person-centered care. • Comprehensive benefits that start on your first day of work • Retirement savings program with employer matching Summary Job Summary: • Demonstrates a knowledge of management and clinical skills essential to the smooth and efficient operation of the Robotic and General specialty services. • Supervises RNs, Surgical Technicians, Clinical Assistants and ancillary staff in the performance of their daily duties in the surgical suite. • Maintains equipment and instrumentation within specialty area. • Maintains constant communication with the Anesthesiologist of the day and Assistant Nurse Manager to expedite turnover times and ensure on-time starts. • Functions as Charge Nurse when needed. • Makes assessment of daily schedules as it relates to adequate staff and equipment. • Continuously plans actions necessary to maintain the smooth flow of schedule, making allowances of emergency procedures or problems that may impede the movement of the procedures. • Maintains communication with the Anesthesiologist of the day and respective surgeons of delays or situations that might impact their schedule. • Evaluates procedures continually to ensure that the entire surgical suite runs smoothly. This is a FT position on day shift (6:45A-3:15P) with benefits. Please visit our Career Center Home Page for more about our benefits. • Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B • Colleague Referral Program to earn cash and prizes • Unlimited career growth opportunities • Trinity Health offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday*Job Requirements:* *Education:* * Graduate of an accredited (ACEN/CCNE) school of professional nursing is required. * Bachelor Degree is required or must enroll in a BSN program within six months of employment *Experience & Skills:* * Three (3) to five (5) years of operating room experience is required. * DaVinci Robotic experience required. * Excellent interpersonal and verbal and written communication skills are necessary. *Licensure/Certification:* * Registered Professional Nurse in the State of Florida * BLS through AHA * ACLS *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

The **Patient Services Associate I** answers incoming calls to schedule Radiology appointments and makes outgoing calls to patients and physicians. The majority of time will be spent handling scheduling and pre-registration calls based on business needs. Follows standardized process to get and give information during scheduling/pre-registration calls according to documented work processes. Enters all information into the applicable computer programs and systems. Determines the needs of other callers with a focus on one call resolution and ensures every customer receives the highest quality of customer service. **Specific duties include, but are not limited to:** + Takes incoming calls to schedule Radiology appointments and contacts patients and referring physician offices to schedule appointments. + Follows prescribed list of questions/scripts and provides standardized responses to get and give information during scheduling/pre-registration. + Ensures the gathering of accurate and complete patient data required to complete the scheduling process and any specific information required by customer facility. + Enters all information into the applicable computer system in accordance with documented work processes. + Determines customers' needs based on incoming calls, escalates calls as necessary to Patient Services Supervisor or Patient Services Manager as appropriate. + Completes any additional job duties as assigned **Position Requirements:** + High School Diploma or equivalent experience required. + 6 months+ of medical or related training and/or experience + Computer literacy and experience with general office equipment required. + Strong multi-tasking abilities, strong communication skills, ability to work well with physicians, patients, and coworkers + Excellent interpersonal and customer service skills.. **Physical Requirements:** Standard office environment. More than 50% of the time: + Sit, stand, and walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift 10-20 pounds **Residents living in CA, NY, Jersey City, NJ, WA and CO click here (*********************************************************************************** to view pay range information.** Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.