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District Manager jobs at American Red Cross

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  • Donor Recruitment District Manager

    American Red Cross 4.3company rating

    District manager job at American Red Cross

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: This position will manage the implementation of effective recruitment strategies, plans and programs and support the improvement of efficiency and quality in recruitment to achieve monthly, quarterly and annual collection goals. Provide support, development and/or leadership guidance to all volunteers. KEY RESPONSIBILITIES: Assist in developing and supporting established strategic direction for recruitment efforts of assigned district and assist management with budget planning and monitoring to ensure efficient utilization of financial resources. Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal. Plan overall recruitment methodology for assigned district in partnership with departmental/regional leaders and other stakeholders and oversee implementation of recruitment plans and programs among assigned staff. Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with regulatory requirements. Monitor, evaluate and adjust donor scheduling, donor flow and customer service issues in collections operations in collaboration with collections leaders. Perform periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity. Develop and supervise assigned staff, including performance evaluations, disciplinary actions, and hiring and firing decisions. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree in marketing, sales, communications or related field required. Master's degree preferred. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Management Experience: 3 years of supervisory or management experience. Skills & Abilities: Ability to work on a team. Responsible for providing own transportation for business purposes. Travel: Some travel may be required. *Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition The salary range for this position is $88,000-$100,000, plus incentive. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $88k-100k yearly Auto-Apply 6d ago
  • Donor Recruitment District Manager

    American Red Cross 4.3company rating

    District manager job at American Red Cross

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Why Choose Us? Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. WHERE YOUR CAREER IS A FORCE GOOD: Key Responsibilities: Assist in developing and supporting established strategic direction for recruitment efforts of the assigned district to ensure achievement of assigned collection goals and organizational objectives. Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal. Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals. Working with department and regional leadership, plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff, participating chapters, and Board and Committee members. Ensure the implementation of region, division and national recruitment programs designed to meet particular needs (e.g., blood type distribution, holidays, etc.) to ensure the availability of blood products when and where they are needed. Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with national, federal or other regulatory requirements. Monitors, evaluates and adjusts donor scheduling, donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals. Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals. Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operations and minimize turnover. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. Minimum five years related experience including three years management experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Master's degree preferred. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: · Medical, Dental Vision plans · Health Spending Accounts & Flexible Spending Accounts · PTO: Starting at 15 days a year; based on type of job and tenure · Holidays: 11 paid holidays comprised of six core holidays and five floating holidays · 401K with up to 6% match · Paid Family Leave · Employee Assistance · Disability and Insurance: Short + Long Term · Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $75k-93k yearly est. Auto-Apply 15d ago
  • Customer Service Manager

    Goodwill Monocacy Valley 3.8company rating

    Frederick, MD jobs

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
    $36k-47k yearly est. 7d ago
  • Customer Service Manager

    Goodwill Monocacy Valley 3.8company rating

    Middletown, MD jobs

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
    $36k-47k yearly est. 16h ago
  • Retail Store Manager

    Goodwill Monocacy Valley 3.8company rating

    Westminster, MD jobs

    Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Maintains regular and consistent in-person attendance. Serves as a Goodwill ambassador to the community. Transfers to different stores at any given moment due to business needs. Covers shifts at different stores at any moment due to business needs. Ensures that all Team Members are well-trained and fulfill their duties and responsibilities. Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing. Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals. Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance. Ensures that Team Members are operating per company standards and procedures. Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes. Transfers to different stores at any time due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma or equivalent Two years' work experience in Retail Management, preferably thrift One-year customer service experience Proficient in Microsoft Office Suite Valid drivers' license and clean MVR Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
    $39k-48k yearly est. 11d ago
  • Retail Store Manager

    Goodwill Monocacy Valley 3.8company rating

    Sykesville, MD jobs

    Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Maintains regular and consistent in-person attendance. Serves as a Goodwill ambassador to the community. Transfers to different stores at any given moment due to business needs. Covers shifts at different stores at any moment due to business needs. Ensures that all Team Members are well-trained and fulfill their duties and responsibilities. Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing. Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals. Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance. Ensures that Team Members are operating per company standards and procedures. Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes. Transfers to different stores at any time due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma or equivalent Two years' work experience in Retail Management, preferably thrift One-year customer service experience Proficient in Microsoft Office Suite Valid drivers' license and clean MVR Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
    $39k-48k yearly est. 11d ago
  • Assistant Store Manager

    Goodwill Monocacy Valley 3.8company rating

    Frederick, MD jobs

    Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
    $37k-44k yearly est. 5d ago
  • District Manager (Crescent Park / Nevin Plaza -1351, 1294)

    EAH Housing 3.6company rating

    Richmond, CA jobs

    Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. What we offer. We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays We take care of our employees. Competitive Salaries 403b Retirement Plan with 5% company match Go 365 Wellness Program Free Employee Medical Insurance Affordable Dental & Vision Insurance Flexible Spending Account EAP - Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH Academy, an in-house training program This position is full time District Manager to supervise Crescent Park and Nevin Plaza in Richmond, CA. This position requires high level of organization, efficiency, knowledge of HUD program and TCAC program and ability to interface well with applicants and market units without subsidy. Candidate must have experience with TCAC and Tenant-Based Section 8. Candidates must have valid DL, DMV clearance and a reliable vehicle with own auto insurance. REL is preferred. Salary range: $84,000 - $136,500 per year; hiring range for new employees is generally $84,000 - $110,250 per year, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role. COMPANY OVERVIEW Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do. For immediate consideration please apply to requisition DISTR004220 on our website at ******************/careers POSITION OVERVIEW Responsible for direct supervision of on-site staff as Resident Manager for a particular property or properties, including the review, explanation, and reporting of financial reports to the Regional Property Supervisor, partners, and outside agencies. Assists Regional Property Supervisor in overseeing the physical, operational, and social aspects of a portfolio of properties. Develops and ensures adherence to operating procedures and reports and recommends appropriate policies that support EAH's strategic direction and plans. Understands and supports EAH's mission and core values. RESPONSIBILITIES Property Management Collects rents, makes bank deposits, prepares, and submits an accurate rent roll in a timely manner. Uses site computer software to accurately enter all relevant transactions as described in the REM Policies and Procedures and follows back up and transmission schedules. Verifies incomes and complies with HUD, Tax Credit or other regulations regarding income certifications and other documentation/correspondence. Completes annual and interim re-certifications in a timely manner. Conducts annual unit inspections at time of resident re-certification. Ensures security of all files and records. Maintains a waiting list, markets units and screens applicants for vacancies according to appropriate guidelines. Prepares and processes leases, security deposit agreements, inspections, and other forms for incoming residents. Conducts inspections for outgoing residents and prepares final closing statements. Supervises on-site staff with input from the Regional Property Supervisor on pay changes, counseling, and performance evaluations. Maintains regular office hours and assumes primary responsibility for tenant-management relations. Processes evictions with assistance from Supervisor. Assists with the preparation of budgets, common area reconciliations, and calculation of tenant charges. Regularly processes all invoices and submits to Accounting for payment. For HUD properties, ensures submission of vouchers by the 10th of the month. Walks the grounds daily with site inspection report, making sure that everything on the property is clean and in good order. Assists Regional Property Supervisor in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable cost. Purchases supplies not to exceed amount on employee contract without prior written approval of Regional Property Supervisor. Responsible for determining, tracking, and administering capital improvements and replacement programs, preventive maintenance, and capital improvement programs under the direction of the Regional Property Supervisor Portfolio Administration Assisting Regional Property Supervisor, acts as liaison between site staff and central office. Leads participatory portfolio meetings every month, focusing on staff training, safety, communication, and motivation. Relays pertinent information from property meetings and communicates staff feedback to Regional Property Supervisor and/or Director, REM. Responsible for ensuring that all projects operate in compliance with all local, state, and federal law. Responsible for administering Illness and Injury Prevention Program at each property, ensuring staff safety training and review of Accident Investigation Reports, Inspection checklists, and Hazard Report logs. Conducts periodic inspections. Ensures that each complex has a firmly established Emergency Action and Fire Prevention Plan. Works with on-site staff as necessary to ensure full compliance. Researches and responds to various resident, owner and/or vendor issues that cannot be delegated to the Resident Manager; ensures that fair housing practices are followed in all resident relations. Responsible for file compliance at each property in portfolio, working with on-site staff as necessary to ensure full compliance. Responsible for approving all new move-ins and recertifications, ensuring that on-site staff is using correct and most current leases, house rules, etc. Ensures that correspondence, contracts, and other property-related documentation are secured in EAH File Room. Also saves documentation to EAH shared computer files as appropriate. Oversees and/or assists lease-ups of new properties and ensures smooth transition into EAH portfolio. Fiscal Management Responsible for achieving desired internal financial benchmarks for each asset within portfolio as defined by the Regional Property Supervisor, Director, REM and Traffic Light Report. (Includes occupancy levels, income levels, and cash flows.) Consults with appropriate corporate and on-site staff in developing and monitoring capital needs budgets, operational planning, and financial planning for new properties (including any new lease-ups). Responsible for full compliance with management agreement for each property. Monitors and analyzes monthly financials and variances. Reviews accounts payable for properties and strategizes “work-out” plan for aged payables. With assistance from on-site staff, prepares annual operating budget. Responsible for properties operating within budget. Anticipates, reports, and addresses any situations that may result in a property not operating within budget. Provides input to Regional Property Supervisor and makes recommendations regarding scheduling capital expenditures less than $5,000 for each community. (May be a different amount for larger properties.) Monitors reserve levels and processes draws on replacement reserves. Works with Resident Manager and attorney on evictions and collections. Ensures that property management fees and payroll expenses are being charged, billed, and collected in an effective and timely manner. Ensures resident satisfaction and retention. Physical Management (in conjunction with Facilities Coordinator) Responsible for maintaining physical assets in accordance with company standards. Negotiates awards and coordinates service contracts within established EAH parameters. Conducts site visits (physical evaluation of properties and units) at a minimum of twice per month for the purpose of enforcing company policies and procedures including standards of safety, security, cleanliness, property attractiveness, and routine and preventive maintenance. Communication and financial reporting to management, regulatory agencies, partners, ownership boards and fee managed owners. Develops, analyzes, and compiles various Property Management reports on a timely basis. Working with Operations Department, responsible for timely preparation of annual management certifications, contract renewals and rent increases of HUD properties, submitting to Regional Property Supervisor for approval, and then submitting to HUD Project Manager for approval. Communicates with and reports to boards, owners, and/or partners as needed; primary point of contact with HUD Project Manager, TCAC & RHCP, CHFA, and limited partners- prepares reports and responds to requests for information as needed, directly or through the Regional Property Supervisor. Other Maintains confidentiality of resident, applicant, and or employee information Attends mandatory trainings and as needed board, and other community meetings. Actively participates in EAH's Injury and Illness Prevention Plan. Regular attendance and predictable. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises Resident Managers and other on-site personnel. Orients new employees to position. Trains staff on emergency procedures and employee safety. Approves timesheets and time-off requests. Recommends pay and completes timely status changes. Sets and oversee employee work schedules. Provides performance feedback to employees, including coaching, counseling, and disciplining. Conducts regular meetings for discussions, problem solving, encouraging, and training. QUALIFICATIONS High school diploma or equivalent. Three years of Property Management experience. OTHER REQUIREMENTS Must have valid driver's license and DMV clearance. Must have access to reliable vehicle and maintain own auto insurance in accordance with EAH minimum requirements. DESIRABLE ADDITIONAL QUALIFICATIONS Two years of affordable housing multiple site experience Experience in communicating with and reporting to regulatory agencies (i.e., HUD, TCAC, RHCP), partners, ownership boards, and senior management. REL is preferred. CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. DRUG TESTING EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB - 16985
    $84k-136.5k yearly 17d ago
  • District Manager (Crescent Park / Nevin Plaza -1351, 1294)

    EAH Housing 3.6company rating

    Richmond, CA jobs

    Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. What we offer. We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays We take care of our employees. Competitive Salaries 403b Retirement Plan with 5% company match Go 365 Wellness Program Free Employee Medical Insurance Affordable Dental & Vision Insurance Flexible Spending Account EAP - Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH Academy, an in-house training program This position is full time District Manager to supervise Crescent Park and Nevin Plaza in Richmond, CA. This position requires high level of organization, efficiency, knowledge of HUD program and TCAC program and ability to interface well with applicants and market units without subsidy. Candidate must have experience with TCAC and Tenant-Based Section 8. Candidates must have valid DL, DMV clearance and a reliable vehicle with own auto insurance. REL is preferred. Salary range: $84,000 - $136,500 per year; hiring range for new employees is generally $84,000 - $110,250 per year, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role. COMPANY OVERVIEW Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do. For immediate consideration please apply to requisition DISTR004220 on our website at ******************/careers POSITION OVERVIEW Responsible for direct supervision of on-site staff as Resident Manager for a particular property or properties, including the review, explanation, and reporting of financial reports to the Regional Property Supervisor, partners, and outside agencies. Assists Regional Property Supervisor in overseeing the physical, operational, and social aspects of a portfolio of properties. Develops and ensures adherence to operating procedures and reports and recommends appropriate policies that support EAH's strategic direction and plans. Understands and supports EAH's mission and core values. RESPONSIBILITIES Property Management * Collects rents, makes bank deposits, prepares, and submits an accurate rent roll in a timely manner. * Uses site computer software to accurately enter all relevant transactions as described in the REM Policies and Procedures and follows back up and transmission schedules. * Verifies incomes and complies with HUD, Tax Credit or other regulations regarding income certifications and other documentation/correspondence. Completes annual and interim re-certifications in a timely manner. Conducts annual unit inspections at time of resident re-certification. * Ensures security of all files and records. * Maintains a waiting list, markets units and screens applicants for vacancies according to appropriate guidelines. * Prepares and processes leases, security deposit agreements, inspections, and other forms for incoming residents. Conducts inspections for outgoing residents and prepares final closing statements. * Supervises on-site staff with input from the Regional Property Supervisor on pay changes, counseling, and performance evaluations. * Maintains regular office hours and assumes primary responsibility for tenant-management relations. * Processes evictions with assistance from Supervisor. * Assists with the preparation of budgets, common area reconciliations, and calculation of tenant charges. * Regularly processes all invoices and submits to Accounting for payment. * For HUD properties, ensures submission of vouchers by the 10th of the month. * Walks the grounds daily with site inspection report, making sure that everything on the property is clean and in good order. * Assists Regional Property Supervisor in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable cost. * Purchases supplies not to exceed amount on employee contract without prior written approval of Regional Property Supervisor. * Responsible for determining, tracking, and administering capital improvements and replacement programs, preventive maintenance, and capital improvement programs under the direction of the Regional Property Supervisor Portfolio Administration * Assisting Regional Property Supervisor, acts as liaison between site staff and central office. Leads participatory portfolio meetings every month, focusing on staff training, safety, communication, and motivation. Relays pertinent information from property meetings and communicates staff feedback to Regional Property Supervisor and/or Director, REM. * Responsible for ensuring that all projects operate in compliance with all local, state, and federal law. * Responsible for administering Illness and Injury Prevention Program at each property, ensuring staff safety training and review of Accident Investigation Reports, Inspection checklists, and Hazard Report logs. Conducts periodic inspections. Ensures that each complex has a firmly established Emergency Action and Fire Prevention Plan. Works with on-site staff as necessary to ensure full compliance. * Researches and responds to various resident, owner and/or vendor issues that cannot be delegated to the Resident Manager; ensures that fair housing practices are followed in all resident relations. * Responsible for file compliance at each property in portfolio, working with on-site staff as necessary to ensure full compliance. * Responsible for approving all new move-ins and recertifications, ensuring that on-site staff is using correct and most current leases, house rules, etc. * Ensures that correspondence, contracts, and other property-related documentation are secured in EAH File Room. Also saves documentation to EAH shared computer files as appropriate. * Oversees and/or assists lease-ups of new properties and ensures smooth transition into EAH portfolio. Fiscal Management * Responsible for achieving desired internal financial benchmarks for each asset within portfolio as defined by the Regional Property Supervisor, Director, REM and Traffic Light Report. (Includes occupancy levels, income levels, and cash flows.) * Consults with appropriate corporate and on-site staff in developing and monitoring capital needs budgets, operational planning, and financial planning for new properties (including any new lease-ups). * Responsible for full compliance with management agreement for each property. * Monitors and analyzes monthly financials and variances. * Reviews accounts payable for properties and strategizes "work-out" plan for aged payables. * With assistance from on-site staff, prepares annual operating budget. * Responsible for properties operating within budget. Anticipates, reports, and addresses any situations that may result in a property not operating within budget. * Provides input to Regional Property Supervisor and makes recommendations regarding scheduling capital expenditures less than $5,000 for each community. (May be a different amount for larger properties.) * Monitors reserve levels and processes draws on replacement reserves. * Works with Resident Manager and attorney on evictions and collections. * Ensures that property management fees and payroll expenses are being charged, billed, and collected in an effective and timely manner. * Ensures resident satisfaction and retention. Physical Management (in conjunction with Facilities Coordinator) * Responsible for maintaining physical assets in accordance with company standards. * Negotiates awards and coordinates service contracts within established EAH parameters. * Conducts site visits (physical evaluation of properties and units) at a minimum of twice per month for the purpose of enforcing company policies and procedures including standards of safety, security, cleanliness, property attractiveness, and routine and preventive maintenance. Communication and financial reporting to management, regulatory agencies, partners, ownership boards and fee managed owners. * Develops, analyzes, and compiles various Property Management reports on a timely basis. * Working with Operations Department, responsible for timely preparation of annual management certifications, contract renewals and rent increases of HUD properties, submitting to Regional Property Supervisor for approval, and then submitting to HUD Project Manager for approval. * Communicates with and reports to boards, owners, and/or partners as needed; primary point of contact with HUD Project Manager, TCAC & RHCP, CHFA, and limited partners- prepares reports and responds to requests for information as needed, directly or through the Regional Property Supervisor. Other * Maintains confidentiality of resident, applicant, and or employee information * Attends mandatory trainings and as needed board, and other community meetings. * Actively participates in EAH's Injury and Illness Prevention Plan. * Regular attendance and predictable. * Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises Resident Managers and other on-site personnel. * Orients new employees to position. * Trains staff on emergency procedures and employee safety. * Approves timesheets and time-off requests. * Recommends pay and completes timely status changes. * Sets and oversee employee work schedules. * Provides performance feedback to employees, including coaching, counseling, and disciplining. * Conducts regular meetings for discussions, problem solving, encouraging, and training. QUALIFICATIONS High school diploma or equivalent. Three years of Property Management experience. OTHER REQUIREMENTS * Must have valid driver's license and DMV clearance. * Must have access to reliable vehicle and maintain own auto insurance in accordance with EAH minimum requirements. DESIRABLE ADDITIONAL QUALIFICATIONS * Two years of affordable housing multiple site experience * Experience in communicating with and reporting to regulatory agencies (i.e., HUD, TCAC, RHCP), partners, ownership boards, and senior management. * REL is preferred. CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. DRUG TESTING EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB - 16985
    $84k-136.5k yearly 19d ago
  • Family Services Manager - Overnight, South Region

    Ronald McDonald House Charities of 4.0company rating

    Oak Lawn, IL jobs

    Job Details Management Ronald McDonald House near Advocate Children's Hospital - Oak Lawn, IL Ronald McDonald House near Comer Children's Hospital - Chicago, IL Full Time Not Specified $25.00 - $27.00 Hourly Up to 50% OvernightDescription We exist so families can get better together. Each night, we keep 181 families close to the care and resources they need through six area Ronald McDonald Houses and four Ronald McDonald Family Rooms . Enabling families to stay close to their hospitalized child supports the health and well-being of the child and saves families more than $10 million in hotel and food costs each year. We also operate the Ronald McDonald Care Mobile program, providing medical care to children in underserved areas. RMHC-CNI is an independent not-for-profit 501(c)(3) organization. This position is responsible for managing the effective operation of the Ronald McDonald House or Family Room program. Direct reports might include Coordinators or Specialists as well as overseeing volunteers. Managers are responsible for supporting daily family care needs, maximizing family occupancy, engaging volunteers in daily tasks and welcoming family guests and visitors. They promote an atmosphere of warmth and support for families served. Typical Schedule: Sunday: overnight at Ronald McDonald House near University of Chicago Comer Children's Hospital (9:30pm - 8am) Monday, Tuesday, and Wednesday: 1 overnight at Ronald McDonald House near University of Chicago Comer Children's Hospital , 1 overnight at Ronald McDonald House near Advocate Children's Hospital in Oak Lawn, and 1 night off (10pm - 8:30am) Thursday: overnight at Ronald McDonald House near Advocate Children's Hospital in Oak Lawn (10pm - 8:30am) Flexibility given and required for PTO coverage. Overnight Manager is responsible for region-wide coverage and supervision of Overnight Coordinators regardless of their location. The base rate of pay for this position is $25 - $27 an hour. Overnight awake shifts worked are eligible for a $6 an hour shift differential. Essential Job Functions Execute defined policies and procedures for the program managed. Engage regularly with hospital social work and care coordination team to ensure optimization of program access and evolving family care needs. Act as hospital liaison to process referrals/reservations. Explain/clarify program policies and procedures to guests and referral partners. Provide and assist families with information, directing them to resources, activities, or services they may need. Perform regular rounds to maintain relationships with families and identify support and/or maintenance needs. Manage overall daily strategy of room occupancies, with intention of providing service to as many families as possible. Assist with program statistics management by inputting daily occupancy records. Track financial and in-kind donations, paying attention to details and provide excellent donor stewardship. Respond to emergency situations, regarding urgent needs, such as unplanned family arrivals, medical emergencies for guests or conflicts requiring law enforcement. Encourage adherence to programs guidelines and manage solutions/resolutions as needed. Complete Incident Reports and submit to supervisor within 24 hours of occurrence. Apprise other staff members of any additional unusual incidents. Distribute family surveys to assess satisfaction, learning and growth areas to improve service delivery. Lead process of welcoming and orienting guest families. Complete all necessary paperwork. Work with Community Engagement team in recruiting, training, and scheduling House Volunteers. Manage, engage and enroll volunteers to execute essential program support functions such as meal provision, guest welcome, housekeeping, or other essential tasks/assignments that may arise Work in partnership with other Program staff to ensure updated and accurate calendar of events, daily menus and supply inventory. In the absence of scheduled meal volunteers, execute food service operations for the day, keeping in mind budget, variety, and current inventory. Organize and execute all onsite guest centric digital signage used as a vehicle to communicate daily information and activities. Welcome family guests and visitors to the program site, frequently providing tours and charity information to prospective supporters. Attend community events, as needed, providing volunteer information to prospective volunteers. Be knowledgeable of the program location security system and features (ie. key activation, camera operation, etc.) as well as all policies and procedures related to building safety, security, and emergency processes. Manage, monitor, and maintain current inventory levels; provide purchase requests as required; track and order inventory and investigate discrepancies as they arise. Responsible for supervision of staff including coaching meetings, providing meaningful feedback, approving timecards, staff development and training, and contribution plans. Education and Experience Bachelor's degree preferred, preferably in social work, psychology, non-profit management, or related field. 2 years of relevant experience required, preferably in the delivery of family-centered program services. Knowledge, Skills, and Abilities Must be a self-starter with the ability to multitask and function efficiently and effectively under pressure. Goal oriented and passionate about continuous improvement Ability to think proactively and respond appropriately. Ability to establish and maintain effective relationships with staff, employees, and the public; ability to represent the charity effectively both verbally and in written form. Ability to train others to set standards of organization. Responsible and organized. Experience managing multiple projects concurrently, demonstrating a sense of urgency, results orientated and meets deadlines. Effective communication, writing and grammar skills, paying great attention to detail. Proficient with computer database, word processing and publishing programs. Experience using Raiser's Edge software helpful. Compassionate and caring individual, aligned to our mission and standard of care. Keen attention to maintaining a clean, safe, and welcoming work/program services delivery environment. Work Environment and Physical Abilities Exposed to moderate noise levels. Frequent interruptions, ability to multitask key. Regular and predictable attendance is required. Must be available to work irregular hours, shifts, weekends, holidays as needed. Basic office work, as well as the physical ability to perform all household tasks as needed (ie. cleaning, making beds, laundry, etc.) Light sedentary office work. Frequently required to sit. Must be willing and able to between necessary locations using personal vehicle or alternative. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel; talk or hear. Must be capable of carrying 35 lbs with or without accommodation. Positions scheduled to work 30 hours or more per week are eligible for the following benefits: Medical, Dental, Vision Basic Life, Short-term, and long-term disability, voluntary employee/spouse/child life insurance Flexible Spending, Dependent Care, and Commuter Benefit Accounts Employee Assistance Program 401(k) PTO At Ronald McDonald House Charities of Chicagoland and Northwest Indiana, we believe in diversity, equity, and inclusion in the workplace, and we welcome and will consider applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Ronald McDonald House Charities of Chicagoland and Northwest Indiana provides reasonable accommodation to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need accommodation during the application or hiring process, please contact **********************. Reasonable accommodations will be determined on a case-by-case basis.
    $25-27 hourly 60d+ ago
  • Maintenance District Manager - HVAC/R

    Food and Flame 4.4company rating

    Pearland, TX jobs

    The Maintenance District Manager - HVAC/R will be responsible for the management, planning and oversight of maintenance requirements for stores within their district. In this role you will initiate, and coordinate reactionary maintenance, preventative maintenance and special project operations as needed. This position will require travel throughout the Houston Texas, East Coast or Austin/San Antonio market areas. This position will support one of the following areas, depending on the territory, Houston Texas, East Coast or Austin/San Antonio market and will be based out of one of the applicable nearby Travel Centers 25 Days PTO Medical * Dental * Vision 401k 100% Match up to 6% The essential job functions include, but are not limited to: Identify current and future maintenance requirements and costs by coordination with management, production personnel, tradesmen and technicians Complete maintenance operational requirements by scheduling; develop scope of work; request quotes through bid process; selecting contractors; follow up on work results Resolve maintenance issues by conferring with management, engineering, and quality control personnel Manage repair and maintenance operation by determining work priorities, scheduling, repair, maintenance and installation of machines, tools and equipment Ensure repairs are performed cost effectively by examining records, reports, operating practices and other documentation Manage maintenance operations by initiating, coordinating and enforcing program, operation policies and procedures Ensure work is performed within company standards by inspecting work performed to ensure its quality and cost-effectiveness Manage relationships with Contractors to ensure complete repair and maintenance coverage across all trades Review invoices for accuracy and adherence to contractual terms, manages any invoice disputes and approves invoices Provide various Safety Training functions All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed Maintain confidentiality Plan, organize, and prioritize daily assignments Achieve financial objectives by scheduling expenditures, analyzing variances, and initiating corrective actions Maintain professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; participating in professional societies Contribute to team effort by accomplishing related results as needed Work as part of a team consisting of multiple departments Interpret and implement local, State, and Federal laws and regulations as they pertain to facility operations, equipment and personnel Perform other duties as required and/or assigned Employee must be able to perform essential functions of the job with or without reasonable accommodation The position requirements include, but are not limited to: Must have in-depth knowledge of various HVAC and Refrigeration products, systems, electronics, and building controls Bachelor's degree (preferred), Associate's degree or equivalent from two-year college/technical school with a certificate in Heating, Ventilation, and Air Conditioning or equivalent work experience Transcritical CO2 Rack system experience preferred The ideal candidate will have 5-7 years' experience in facilities maintenance in the retail convenience store industry or in the HSE or maintenance programs of large retail operations Joining our team puts you on a path where opportunity for advancement is available. Buc-ee's, Ltd. is an Equal Opportunity Employer
    $68k-79k yearly est. Auto-Apply 4d ago
  • Family Services Manager - West Region in-hospital programs

    Ronald McDonald House Charities of 4.0company rating

    Park Ridge, IL jobs

    Job Details Experienced Ronald McDonald Family Room at Advocate Children's Hospital - Park Ridge, IL Ronald McDonald Family Room at Edward Hospital - Naperville, IL Full Time $25.48 - $28.36 Hourly DayDescription We exist so families can get better together. Each night, we keep 181 families close to the care and resources they need through six area Ronald McDonald Houses and four Ronald McDonald Family Rooms . Enabling families to stay close to their hospitalized child supports the health and well-being of the child and saves families more than $10 million in hotel and food costs each year. We also operate the Ronald McDonald Care Mobile program, providing medical care to children in underserved areas. RMHC-CNI is an independent not-for-profit 501(c)(3) organization. This position is responsible for managing the effective operation of the Ronald McDonald House or Family Room program. Direct reports might include Coordinators or Specialists as well as overseeing volunteers. Managers are responsible for supporting daily family care needs, maximizing family occupancy, engaging volunteers in daily tasks and welcoming family guests and visitors. They promote an atmosphere of warmth and support for families served. This role supports our hospital-based programs, with time split between the Family Room at Advocate Children's Hospital in Park Ridge and the Family Room at Edward Hospital in Naperville. We're seeking a candidate who is fluent in Spanish to best serve the families in these locations. Typical Schedule: Monday - Friday 8:30am-4pm Essential Job Functions Execute defined policies and procedures for the program managed. Engage regularly with hospital social work and care coordination team to ensure optimization of program access and evolving family care needs. Act as hospital liaison to process referrals/reservations. Explain/clarify program policies and procedures to guests and referral partners. Provide and assist families with information, directing them to resources, activities or services they may need. Perform regular rounds to maintain relationships with families and identify support and/or maintenance needs. Manage overall daily strategy of room occupancies, with intention of providing service to as many families as possible. Assist with program statistics management by inputting daily occupancy records. Track guest donations and occupancy rates for monthly reporting purposes. Respond to emergency situations, regarding urgent needs, such as unplanned family arrivals, medical emergencies for guests or conflicts requiring law enforcement. Encourage adherence to programs guidelines and manage solutions/resolutions as needed. Complete Incident Reports and submit to supervisor within 24 hours of occurrence. Apprise other staff members of any additional unusual incidents. Distribute family surveys to assess satisfaction, learning and growth areas to improve service delivery. Lead process of welcoming and orienting guest families. Complete all necessary paperwork. Work with Director of Volunteer Services and volunteer manager in recruiting, training and scheduling House Volunteers. Engage and enroll volunteers to execute essential house support functions such as meal provision, guest welcome, housekeeping, or other essential tasks/assignments that may arise. Work in partnership with Volunteer Services Manager to ensure updated web-based calendar, menu procurement, acknowledgment, necessary supply inventory. Organize and execute all onsite guest centric digital signage used as a vehicle to communicate daily information and activities. Welcome family guests and visitors to the program site, frequently providing tours and charity information to prospective supporters. Attend community events, as needed, providing volunteer information to prospective volunteers. Be knowledgeable of the program location security system and features (ie. key activation, camera operation, etc.) as well as all policies and procedures related to building safety, security, and emergency processes. Education and Experience An equivalent combination of education, training and experience will be considered. Bachelors degree required, preferably in social work, psychology, non-profit management, or related field. 2 years of relevant experience required, preferably in the delivery of family-centered program services. Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position. Must be a self-starter with the ability to multitask and function effectively under pressure. Ability to think proactively and respond appropriately. Ability to establish and maintain effective relationships with staff, employees, and the general public; ability to represent the charity effectively both verbally and in written form. Experience managing multiple projects concurrently, demonstrating a sense of urgency, results orientated and meets deadlines Effective communication, writing and grammar skills, paying great attention to detail. Proficient with computer database, word processing and publishing programs. Experience using Raisers Edge software helpful. Compassionate and caring individual, aligned to our mission and standard of care. Keen attention to maintaining a clean, safe, and welcoming work/program services delivery environment. Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Exposed to moderate noise levels. Frequent interruptions, ability to multitask key. Regular and predictable attendance is required. Must be available to work irregular hours, shifts, weekends, holidays as needed Physical Abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Basic office work, as well as the physical ability to perform all household tasks as needed (ie. cleaning, making beds, laundry, etc.) Light sedentary office work. Frequently required to sit Must be willing and able to between necessary locations using personal vehicle or alternative While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel; talk or hear. Must be physically capable of carrying 35 lbs. Must be physically capable of carrying 35 lbs. Positions scheduled to work 30 hours or more per week are eligible for the following benefits: Medical, Dental, Vision Basic Life, Short-term, and long-term disability, voluntary employee/spouse/child life insurance Flexible Spending, Dependent Care, and Commuter Benefit Accounts Employee Assistance Program 401(k) PTO At Ronald McDonald House Charities of Chicagoland and Northwest Indiana, we believe in diversity, equity, and inclusion in the workplace, and we welcome and will consider applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Ronald McDonald House Charities of Chicagoland and Northwest Indiana provides reasonable accommodation to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need accommodation during the application or hiring process, please contact **********************. Reasonable accommodations will be determined on a case-by-case basis.
    $25.5-28.4 hourly 60d+ ago
  • Government Relations Regional Manager- Midwest

    International Code Council 4.4company rating

    Country Club Hills, IL jobs

    Full-time Description The International Code Council (ICC) is a member-focused association dedicated to helping the building community and the construction industry provide safe, resilient, and sustainable construction through the development and use of model codes (I-Codes) and standards used in the design, construction, and compliance processes. Most U.S. states and communities, federal agencies, and many global markets choose the I-Codes to set the standards for regulating construction, plumbing and sanitation, fire prevention, and energy conservation in the built environment. In addition to its codes and standards activities, the Code Council provides product testing and evaluation, accreditation, software and technology, professional development and training, and consulting services solutions for governments and businesses. The Code Council has roughly 60,000 members across nearly 400 state, county, local, and regional chapters. Reporting to the Regional Director of Government Relations (GR), the GR Regional Manager develops, manages, and directs ICC's state, county, and local priorities within the Midwest region. This position is charged with creating and advancing regulatory and legislative policies and business opportunities at all levels of government across the assigned region that impact the building codes ICC develops, the membership, and the broader Code Council Family of Solutions (FoS). In the assigned region, the GR Regional Manager acts as primary liaison for legislative and governmental entities, stakeholders, members, and ICC Chapters, working on activities that impact the building codes ICC develops and the broader ICC FoS. Within this region, the GR Regional Manager will be responsible for developing and fostering relationships with elected officials and policy makers in all branches of government as well as in the private sector and using those relationships and opportunities to shape and guide policies that impact or are of relevance to ICC's members and the ICC FoS. A successful candidate will demonstrate strong written and oral communication, time management, attention to detail, and organizational skills; an in-depth understanding of the relevant legislative and regulatory processes and member organization activities and interests; the ability to collaborate and work effectively on a team, be proactive, and to work under deadline to achieve established goals. Position Responsibilities Build relationships and serve as the primary liaison with ICC members and chapters within an assigned geographic region; Represent ICC at member meetings, conferences and trade shows; Draft legislative proposals and strategies; respond to rulemakings and other administrative actions; and draft fact sheets, bill summaries, and other materials for decision-makers, ICC members, and the public; Testify and prepare testimony for legislative and administrative bodies; Develop, manage and leverage relationships with coalitions of stakeholders including state agencies, county and municipal organizations, ICC members, and other interested parties; Monitor and report on state and local legislation and administrative actions, and analyze political climates and trends, including state, county and local elections; Prepare and submit lobbying disclosures and filings for assigned territory; Prepare annual cost center budget, manage cost center budget and track expenditures to ensure compliance with approved budget; Prepare and make presentations to state and local government officials, design professionals, contractors, and other interested parties on all aspects of the ICC FoS; Assist with special projects as assigned and maintain data on pursuit of departmental goals in assigned territory; Work with ICC's federal relations staff to capture federal opportunities at the state and local levels; Develop and execute team and individual state and local plans, pivoting as necessary, to further the goals of ICC and FoS, national strategy, and other organizational priorities including code adoption, implementation, and usage of FoS products and services; Other duties as assigned. Requirements Recommended Qualifications Mid- to senior-level experience (minimum of 5 years experience). Strong existing relationships and network of key decisionmakers and contacts relevant to ICC and the ICC FoS. Proactive team member with a demonstrated history of working under deadlines with the ability to prioritize efforts and focus to achieve established goals. Expertise in state, county and local legislative and regulatory processes and experience with member associations. Experience working on resilience/disaster mitigation, wildfire/life safety, conservation/sustainability, and/or construction industry issues is preferred. Familiarity with Microsoft 365 applications, including Word, Excel, OneDrive, SharePoint, Teams, Outlook, and PowerPoint is required. Ability to travel (up to 50%) is required. Home office is required. #LI-Remote Salary Description 90-160k
    $95k-132k yearly est. 60d+ ago
  • Donor Recruitment District Manager

    American Red Cross 4.3company rating

    District manager job at American Red Cross

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Why Choose Us? Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. WHERE YOUR CAREER IS A FORCE GOOD: Key Responsibilities: * Assist in developing and supporting established strategic direction for recruitment efforts of the assigned district to ensure achievement of assigned collection goals and organizational objectives. * Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal. * Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals. * Working with department and regional leadership, plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff, participating chapters, and Board and Committee members. * Ensure the implementation of region, division and national recruitment programs designed to meet particular needs (e.g., blood type distribution, holidays, etc.) to ensure the availability of blood products when and where they are needed. * Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with national, federal or other regulatory requirements. * Monitors, evaluates and adjusts donor scheduling, donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals. * Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals. * Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operations and minimize turnover. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. WHAT YOU NEED TO SUCCEED: * Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. * Minimum five years related experience including three years management experience required. * Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. * Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. * Must have the ability to work independently while developing a functioning team among subordinates. * Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required. * A current valid driver's license and good driving record is required. Ability to work on a team. * May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: * Master's degree preferred. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on type of job and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with up to 6% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $75k-93k yearly est. Auto-Apply 14d ago
  • Field Operations Director II - Western Region (Graduate and Faculty Ministry)

    Intervarsity USA 4.4company rating

    California jobs

    Job Type: Part time To advance the purpose of InterVarsity, this position provides administrative and operational support to the assigned field supervisor, including office administration, event and meeting planning, records management, and initiation of internal and external communication. Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments.This position supports the Supervisor (Regional Ministry Director), mid-level managers (Area Ministry Directors) and Campus Ministry Staff working with graduate students and faculty at universities in the western US. Living within the region is a plus. We are looking for 20 hours of work per week. $1,300/month in financial support is required for this position. We will provide training and coaching in fund-raising. MAJOR RESPONSIBILITIES Personal: Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Maintain spiritual disciplines for personal and ministry growth Model wisdom and maturity in the balance of family, church, and ministry life Operational and Administrative: At higher levels, may oversee and supervise assigned administrative and operational associates and volunteers Manage daily, weekly, and monthly details of the office, including mail, filing, supplies, phones, and correspondence Maintain files, mailing lists, meeting minutes, contacts, and staff/faculty/volunteer/ministry partner lists Manage supervisor's calendar and update assigned calendars with staff-related events and dates Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting Manage office equipment including Proxe Stations, projectors, camcorders, and display boards Create and manage assigned reports, presentations, and projects Coordinate, plan and manage meetings and events and related resources Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same Manage and track staff application materials, performance reviews, chapter affiliation submissions, Fall Field and Annual Field reports, alumni forms, and related materials Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties Monitor the assigned territory's work with the enterprise resource planning (ERP) and constituent relationship management (CRM) software Act as contact between supervisor, team members, and other staff directors, leaders, staff, faculty, and students Oversee compliance with national requirements, processes, and procedures Other duties as assigned Organizational Communication Prepare, direct, and coordinate information between supervisor, campus staff and/or staff on other teams Expedite and manage communication with team members, staff, vendors, program participants and others as needed Manage and develop content for social media; monitor social media trends Website maintenance as assigned Partner with: Human Resources on staff applications and performance reviews Accounting on budgets and expense reports Legal on contractual matters Advancement on ministry partner development Draft and maintain various forms of correspondence and communication Develop and maintain a funding base and prayer support Raise a portion of salary in an amount or percentage agreed upon with supervisor Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity KNOWLEDGE/SKILLS/ABILITIES Excellent written and verbal communication skills Able to handle sensitive information in a confidential manner Develop and maintain positive working relationships Always demonstrates respect and professionalism Commitment to and ability to work in a diverse environment Appropriately self-manages time, projects, priorities, and assigned work Work is accurate, thorough, timely, and of high-quality Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs Skilled at organization, planning, and hosting different types of events and meetings Actively listens and gives appropriate feedback/responses Able and willing to ask others for financial, prayer, and practical help QUALIFICATIONS Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality Prior or current experience with InterVarsity as a staff member or student preferred Bachelor's degree or equivalent education/experience Two or more years previous administrative, project, and event management experience preferred Project management and event management certification desired Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology Familiarity with social media tools such as Facebook, Twitter, Instagram, etc. Available to travel for business to local and out-of-town management meetings, including the triennial Urbana Student Missions Conference and National Staff Conference WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This position leads ministry in an administrative environment. A designated office space may or may not be available. The staff is required to travel to on-campus and off- campus sites as appropriate. Off- campus travel includes, but is not limited to: student ministry conferences, Ministry Partnership Development meetings, and InterVarsity- sponsored training sessions, meetings, and conferences. The staff is regularly required to communicate with others, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This is largely a sedentary role; however, some filing is required. This requires the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift, organize, and set up office products, supplies, boxes, tables, booths and related materials weighing up to 20 pounds. Pay Range: $21.16 - $28.21 per hour Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: 403(b) Retirement Savings Plan 403(b) matching contributions Dental insurance Employee assistance program Employee discounts Flexible work schedule Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.
    $21.2-28.2 hourly Auto-Apply 28d ago
  • District Facilities Director

    Merrimack Valley Ymca 4.4company rating

    Lawrence, MA jobs

    Job Details Management Lawrence Branch - Lawrence, MA Methuen Branch - Methuen, MA Full Time $85000.00 - $85000.00 SalaryDescription This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The incumbent oversees all activities for Lawrence and Methuen YMCAs contracted services, procurement, building maintenance best practice, repair and oversight of renovations and/or construction of YMCA facilities. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. All employees are mandated reporters and will adhere to the requirements outlined in the Child Abuse Prevention Policy and Procedures. Per our commitment to a safe environment and youth protection, you must attend required CAP and Safety/Risk Management Trainings each year ESSENTIAL FUNCTIONS: Serve as the primary resource for all facilities and property management for the Lawrence and Methuen YMCAs. Supervise internal maintenance staff and coordinate and oversee all onsite projects at the Lawrence and Methuen YMCAs. Works with Executive Directors to develop and provide oversight to annual facility operating budgets. In conjunction with the Chief Operating Officer, responsible for development of short term and long range capital plans and the implementation of annual capital plan. Manages projects, including budget, bids, contracts, planning, designing and construction. Providing supervision of staff and contracted labor to ensure that projects are completed on time, on budget and that they adhere to the specifications of the design. Responsible for maintenance, repair, safety checks, policy compliance of all association vehicles. Oversees the maintenance and upkeep of the grounds of the Lawrence and Methuen YMCA, including trash removal, snow removal, and landscaping. Develops and implements a comprehensive annual inspection process for property. Establishes and enforces best practices to ensure safety, quality, efficiency, consistency, and longevity of all of our facilities. Supports pool maintenance operations at the Lawrence YMCA. Develops and oversees a preventative maintenance schedule for all systems. Inventories all equipment and systems on an annual basis. Ensures codes and regulations are adhered to at all times at YMCA facility on an ongoing basis. Evaluate YMCAs legal, regulatory, and internal safety standards, including hazardous materials usage, lock out / tag out, safety data sheets, etc. and implement consistent standards. Effectively manage emergency maintenance issues. Monitor energy efficiency of facilities and comply with association environmental and sustainability policies. Represents Facilities on Association Safety Committee. Serves as a member of Y management and supports the overall objectives of the YMCA. Performs projects and assists in Association wide events as necessary as assigned. YMCA COMPETENCIES (Team Leader): Mission Advancement : Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising. Collaboration : Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support. Operational Effectiveness : Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress. Personal Growth : Shares new insights. Facilitates change, models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. Qualifications QUALIFICATIONS: Minimum of five years of demonstrated successful professional experience, knowledge and proficiency in regional/multi-site facility operations management / construction and planning, coordinating and directing the work of employees. Bachelor's degree preferred. Demonstrated ability to develop and manage budgets. Thorough knowledge of acceptable maintenance and repair in all phases of building maintenance. Considerable knowledge of materials, methods, and equipment used in maintenance of buildings and camps. Working knowledge of electrical, plumbing, mechanical, water systems, and other related codes as required by law and pertaining to YMCAs. Skill estimating cost and amount of materials needed for repair and maintenance of building structures and mechanical equipment. Ability to work a flexible schedule, including evenings and weekends. This position is on call 24 hours a day seven days a week. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Proven track record of developing authentic relationships with others. Ability to establish and maintain collaborations with community organizations. Valid Driver's license with a clean driving record is required. Certified Pool Operator, boiler certifications, and CPR/AED required within 90 days of employment. Ability to respond to safety and emergency procedures. WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. Due to the nature of this position the employee may also be required to stand, walk on uneven surfaces, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. The employee may be exposed to weather conditions prevalent at the time.. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually minimal to moderate.
    $24k-39k yearly est. 60d+ ago
  • Store Manager River District Artisans

    The Arc of Southside 3.6company rating

    Danville, VA jobs

    Store Manager River District Artisans Where creativity, community, and inclusion come together. River District Artisans, a social enterprise owned and operated by The Arc of Southside, is seeking a creative, people-centered Store Managerto lead the daily operations of our Main Street artisan center in downtown Danville, VA. River District Artisans is unlike any other shop in the region. We showcase high-quality handcrafted items from local community artisans and from our in-house artisan team supported through The Arcs inclusive employment program. This position is ideal for someone who loves retail, cares about community, and thrives in a creative, relationship-driven environment. What Youll Do As Store Manager, you will: Oversee daily store operations and ensure a warm, inviting, and visually appealing shopping experience Supervise retail staff, direct support staff, and in-house artisans who create soft goods such as quilts and custom embroidery Build strong relationships with consignment artisans and community partners Participate in the development of a marketing plan and be responsible for implementing social media, online sales, and outreach activities Launch and manage online sales platforms to grow visibility and revenue Coordinate inventory, consignment processes, artisan payouts, and product displays Collaborate with downtown businesses, tourism partners, and community organizations Help make River District Artisans a vibrant, inclusive community destination What You Bring 35 years of retail experience, including at least one year in a supervisory or management role Experience in consignment, artisan goods, boutique retail, or the creativity to learn quickly Strong customer service skills and an eye for visual merchandising Comfort with technology (POS systems, social media, basic office software) Ability to build relationships, communicate well, and lead a team A positive, can-do attitude and a genuine commitment to inclusion Preferred: experience with online sales platforms (Shopify, Etsy, Square Online) and social media content Why This Role Matters River District Artisans was created to model what inclusive employment can look like at its best. Our in-house artisans work alongside their creative peers in the community and your leadership ensures that their talents are seen, valued, and celebrated. This role is perfect for someone who wants to use their skills in retail, creativity, and relationship-building to make a real difference. Every purchase made in the store supports the mission of The Arc of Southside and helps empower individuals with intellectual and developmental disabilities. Apply Today If youre inspired by creativity, inclusion, and community-focused work, we would love to hear from you. Location:Danville, Virginia Type:Full-time, Exempt
    $26k-33k yearly est. 13d ago
  • Area Director

    Boys & Girls Clubs 3.6company rating

    Ahoskie, NC jobs

    Replies within 24 hours Benefits: 403(b) retirement Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance OVERVIEW: Under the direction of the Vice President of Operations & Programs (VPOP), the Area Director monitors overall operations and program compliance of designated Hertford/Martin County sites, advises and assists Unit Directors in the areas of Leader and volunteer recruitment and development, program and service delivery, facility management, budget development, and community and member relations. Provide leadership that ensures accountability and a safe, positive and motivational environment for Leaders, members and volunteers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leadership Provide leadership & direction to assigned units, Directors and Youth Development Professionals. Ensure the effective operation & delivery of programs within the Club & community. Guide Unit Directors in the management of their designated units through proper counseling, coaching and discipline techniques with parents and members. Exercises authority and direct communication with parents and members for issues that escalate beyond the Club level. Ensure an environment that facilitates achievement of Youth Development Outcomes, through supervising Directors and working with Clubs to ensure child safety, cleanliness, attractiveness and safety of properties and equipment. Programming Ensure the implementation of quality programs, including program objectives. Assist in evaluating overall program effectiveness and program quality based on participation and achievement of stated goals; recommend modifications to improve program performance. Guide program operations and monitor utilization of Leaders and supplies for program activities. Provide support and approval for Club-wide programs, events and field trips. Assist assigned Unit Directors with monitoring and implementing plans to maximize average daily attendance, total membership and NYOI measures. Support Unit Directors with administering Local, State, Federal and foundation grant requirements. Club Level Resources Assist in ensuring administrative and operational systems are in place to maintain the operation of the physical properties and equipment of the Club, including use of facilities by outside groups. Collaborate with Human Resources to review and guide Unit Directors in Leader Performance Feedback, Performance Improvement Plans and termination requests. Provide supervision, training and performance guidance to Unit Directors. Oversee and assist assigned Unit Directors in managing financial resources. Partnership Stewardship Monitor and support site involvement with community/agency partnerships. May represent the County at major City, County, State task forces and planning committees. Manage and communicate with assigned Advisory Council. When requested, support strategic alliances and collaborative partnerships with other youth-serving organizations, members, parents, families and community organizations that are meaningful and outcome-driven. MINIMUM QUALIFICATIONS: Must be at least 21 years of age. Must possess a bachelor's degree from a regionally accredited institution of higher learning Must have a minimum of 5 years of experience in nonprofit management and supervision, or an equivalent combination of experience and education. Must complete BSAC training (company-paid) within three (3) months of employment. Must submit three (3) professional references. Mandatory CPR and First Aid Certifications, or willingness to obtain within 3 months of employment. Valid State Driver's License; must be eligible to drive Club vehicles per our insurance. PREFERRED QUALIFICATIONS: Considerable knowledge of: the mission, objectives, policies, programs and procedures of Boys & Girls Clubs; and of the principles and practices of non-profit organizations. Demonstrated ability to organize, direct and coordinate operations; personnel supervision, recruitment and retention of key personnel; facilities management; and budget management. Strong communication skills, both verbal and written. Ability to manage multiple tasks and to develop solutions to problems with limited supervision. Ability to establish and maintain effective working relationships with Club Leaders, subordinates, Advisory Council members, community groups, and other related agencies. PHYSICAL AND MENTAL REQUIREMENTS: Must be detail-oriented, have good analytical abilities, high energy level and be comfortable performing multi-faceted projects in conjunction with day-to-day activities; initiative to work independently while functioning as a member of the team; ability to get along with diverse personalities, while displaying tact, maturity and flexibility; must respond well to changing circumstances, multiple and competing priorities, and crisis; must be willing and able to travel extensively, by car, throughout the region. HEALTH AND MEDICAL REQUIREMENTS: Must successfully complete a drug screening, background check, fingerprinting, health examination and TB test prior to employment. ENVIRONMENT AND WORKING CONDITIONS: Daily contact with Club leaders, Club members, outside organizations and individuals to plan, coordinate and deliver programs. Normal internal office environment. Travel to special events and field trips required. Occasional weekend work required to accomplish objectives. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The organization began in 1969 as a Boys' Club with a very modest operation at the Pitt County Fairgrounds. Since that time, the organization has experienced significant growth in membership, programs, and facilities. In 1992 the Jack Minges Unit was built to accommodate the growing need for youth services and to include girls in the membership. Additional units were established in Ayden in 1993, Farmville in 1995 and Uptown Greenville in 2007. The Grady-White Boats/E.R. Lewis Family Unit was opened in 2007. The Club in Ayden relocated in April of 2010 and was named the Dr. Ledyard E. Ross Unit. The organization assumed responsibility for the Club in Lenoir County in 2010, two Clubs in Beaufort County in 2013, opened a new Club in November 2013 within Greene County Intermediate School and its 10th Club in Robersonville at East End Elementary School in January 2016. Today, more than 1,300 at-risk and in-need young people are taking advantage of the programs, activities and services provided by Clubs. In 2015, the organization changed its name to Boys & Girls Clubs of the Coastal Plain to properly represent its presence in Pitt, Lenoir, Beaufort, Greene, Martin, Carteret and Craven Counties.
    $55k-82k yearly est. Auto-Apply 2d ago
  • District Membership Director, Earlywine Park District YMCA's

    YMCA of Greater Oklahoma City 3.7company rating

    Oklahoma City, OK jobs

    The District Membership Director is responsible for the organization, delivery and quality of YMCA membership experiences. This position works independently under the general direction of the Branch/District Executive Director and is responsible for program development, staff hiring and supervision, training, budget control, operational management and scheduling in the membership department for the YMCA branch in accordance with the philosophy of the YMCA of Greater Oklahoma City. DUTIES AND RESPONSIBILITIES: The incumbent must have the competencies, skills, and proven leadership ability to successfully carry out the association's mission, goals, and visions for serving the community and our three focus areas of Healthy Living, Youth Development and Social Responsibility. Other important competencies of the Membership Director include the following: Management Skills: Prepares and administers budgets for the department and meeting the budgeted net by year-end. Implements marketing for the areas of responsibility that will positively impact attendance and registration. Purchases all equipment necessary as budgeted and approved for the success of the YMCA and department. Prepares and implements marketing plans with the approval of the Communications Department for all areas of responsibility to ensure growth each year. Provides guidance to the membership team to carry out marketing plans. Available to work evenings and weekends as called upon or as schedule dictates due to seasonal programming needs. Assists with the implementation of special events as needed for their success as a member of the YMCA program staff. Maintains and inventories all equipment. Other duties as assigned and determined necessary. Job duties could change depending on changes in the business. Recruit volunteers for the council and play an active role in the Community Support Campaign. Supervise collections for the department. Responsible for hiring, training and evaluation of membership staff. Accountable for customer service engagement. Teamwork: Works cooperatively with other department heads, volunteers, committees and departments. Serves on and recruit key staff from the department for various Ad-Hoc committees needed for the overall success of the YMCA. Attends and participates in all staff meetings and trainings and encourages other staff to do as well. Responsible for attending all Membership Team meetings. Communication Skills: Provides quality ongoing training for staff and volunteers that will enhance their capabilities and be applicable to their work on a daily basis. Shares the YMCA story and programs when requested to various groups in the community. Human Resources: Recruits, supervises, and trains quality, sufficient staff to implement programming for the wellness department. Cultivates the development of the staff for growth and success. Professional Style: Pays attention to detail, completeness and consistency when performing job function. Able to instill confidence through dependability, meeting deadlines, promptness, and regularity of attendance. Leadership: Influences staff and members by performing job functions in a positive, enthusiastic manner. Demonstrates commitment to the Association's Strategic Plan and initiatives. Incorporates and trains staff in our character development values of respect, responsibility, caring and honesty into all program areas. Attainment of Association Goals: Sets an example by engaging in an active and healthy lifestyle to promote personal well-being. Supports diverse and inclusive work environment and is a community advocate for the YMCA. Develop meaningful and sustainable relationships with members, donors and volunteers. Physical Demands In compliance with the Americans with Disabilities Act of 1990 (ADA), which prohibits discrimination against qualified individuals on the basis of disability, it is necessary to specify the physical, mental and environmental conditions of the Essential Duties of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit, stand and walk for long periods of time and to lift and/or move 50 pounds or more, in case of an emergency. Requirements EDUCATION AND EXPERIENCE: Must be certified in PR/CPR, AED, O2, and First Aid. (Training provided by the Y, if needed) Bachelor's degree and a minimum of two years successful experience in a supervisory position. Physically and mentally able to respond to emergencies and administer CPR effectively. Must be willing to obtain YMCA certifications. Two to three years' customer service experience. Knowledge of YMCA programs, program development, and acceptance of management practices. Ability to work heavily with adults, children/youth, and volunteers. Must be creative and demonstrate initiative in program development. Must be able to project enthusiasm to staff and program participants. Proven ability to lead staff and volunteers. Ability to work under occasional stressful conditions and to work irregular hours. Ability to work independently. Strong communication, interpersonal, and supervisory skills. Excellent verbal and written communication. Proven team player. Ability to interpret, adopt, and apply guidelines/procedures. Must exemplify and support the philosophy of the YMCA. Salary Description Starting at $46,865 per year
    $46.9k yearly 6d ago
  • Strategic Operations & Site MGR, Workforce 1 Career Ctr. Bronx

    Goodwill Industries of Greater New York 3.1company rating

    New York, NY jobs

    Strategic Operations and Site Manager, Workforce 1, Career Centers, Hunts Point rd Street, 3 rd Floor, Bronx, NY 10459 Lead with Good Purpose Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. If you're a nonprofit leader passionate about challenging the status quo, loves bringing the right people together to operationalize strategy for the good of others, and believes in the power and potential of people, we want to hear from you! The Strategic Operations & Site Manager is a critical support role and the operational strategist for the Fordham and Hunts Point Workforce1 Career Centers. This position manages the operations team and provides cross-site operational oversight for the Fordham and Hunts Point Workforce1 Career Centers. This position manages the operations team, ensures data integrity, and translates performance metrics and policy into actionable strategies. The Manager provides the Program Director with clear, data-informed insights that support strategic decision-making and program alignment. Serving as the designated Site Manager for Hunts Point, the position does not directly supervise frontline staff but liaises with departmental managers to share site observations and reinforce alignment. The Manager uses data, policy knowledge, and strategic thinking to support decision-making, ensuring that both centers remain compliant, agile, and positioned for success. We're on the hunt for our next Strategic Operations Manager. The Strategic Operations Manager is responsible for managing daily operations of our Workforce 1 program site, ensuring the safe, effective, and efficient delivery of services. This role involves managing staff and volunteers, maintaining a positive environment, and ensuring program goals align with organizational mission and policies. The Awesome Things You'll Do Manage and support staff to ensure quality service delivery. Coordinate daily program activities, ensuring adherence to schedules and protocols. Monitor and ensure the safety and well-being of all participants and staff. Maintain accurate records of attendance, incidents, and program activities. Foster a welcoming, inclusive, and positive environment. Communicate effectively with participants, parents, community partners, and organization leadership. Ensure compliance with organizational policies, funding guidelines, and relevant regulations. Assist in the planning and implementation of program events and initiatives. Identify and resolve issues or concerns promptly. Provide regular reports on program activity and site operations. Coordinate closely with Community Partnership Coordinator to develop partnerships that connect job seekers, including special populations (Veterans, Recipients of TANF, People with Disabilities, and Older Adults). Leverage data and collaborate with the Strategic Operations Manager to identify areas for quality improvement. Ensures operations of the Workforce One are effectively managed and serve the needs of employers and job seekers. Coordinate with a diverse network of government, city agencies, community partnerships and employer member organizations to drive a coordinated and responsive approach to proactively meet the needs of employers. The Awesome Things You'll Do Operations Oversight (Fordham & Hunts Point) Manage the operations team responsible for data entry, reporting, scheduling, and compliance functions. Ensure data accuracy and timely reporting across both centers. Standardize operations processes to maintain consistency and efficiency across sites. Data Analysis & Strategic Insight Analyze performance data and translate findings into clear, actionable insights. Develop dashboards, reports, and presentations that “tell the story” behind center performance. Use data to support recommendations, strengthen arguments, and inform strategic decisions. Share findings with the Program Director to inform strategy, support decision-making, and back up recommendations. Policy Interpretation & Application Monitor changes in SBS, DOL, and Workforce1 policy and assess their impact on center operations. Translate policy updates into actionable steps to improve compliance and program outcomes. Serve as a resource for managers and staff on operational policy and procedural guidance. Provide the Program Director with policy-based insights to help guide program strategy. Site Management (Hunts Point) Oversee daily operational logistics at the Hunts Point Career Center. Act as the liaison between program leadership and departmental managers regarding staff observations. Ensure Hunts Point operations align with strategic program goals. Continuous Improvement Conduct audits and quality checks to maintain data integrity and compliance. Recommend process improvements based on data trends and policy shifts. Maintain and update standard operating procedures for both centers. Our Must Haves Bachelor's degree in Business, Human Services, Public Administration, or related field (Master's preferred). At least 2 years of experience managing operations or data teams in a workforce development, nonprofit, or compliance-driven environment. Proven ability to use data to develop insights, influence strategy, and support decision-making. Strong understanding of policies and procedures with the ability to apply them strategically. Excellent organizational, analytical, and communication skills. Proficiency in Microsoft Office Suite and data management systems. Familiarity with NYC SBS, DOL, and Workforce1 systems. Experience translating complex policy and performance data into actionable strategies Ability to thrive in a dynamic environment with multiple stakeholders and competing priorities. What We Offer Proposed hiring range of $65,000-$72,000 (commensurate with experience) Generous Time off policy to use when you need it Health, wellness and financial resources to help you achieve our personal goals Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance Retirement matching programs and contributions Transit and commuter benefits You bring the Good in Goodwill We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don't think you meet all the qualifications listed for the job, we would love to hear from you! If you need assistance with your application, please reach out to *****************************
    $22k-34k yearly est. Auto-Apply 60d+ ago

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