Ameristate Bank Leadership

Transformative, Quality-Driven Technology and Business Executive who relentlessly solves enterprise-wide technology challenges with collaborative solutions informed by objective metrics. Strong expertise in process, development, cybersecurity and governance optimization across every business unit, driving measurably improved delivery and product outcomes, and greater product sentiment. Develops high performing teams and empowers employees to deliver value through unwavering user/customer focus and fact-based decision making, while removing hurdles and recognizing excellence. Master communicator between engineers and executives, known and respected for advocating organizational and technology simplicity across the enterprise.

MASSIVE SAVINGS: Optimized and Slashed IT expenditures by 32% - 43% at each of the last 3 positions by contract re-negotiations and infrastructure upgrades.

QUALITY EXPERT: Restructured IT operational and validation procedures which reduced recurring IT service support tickets by 27% - 39% at last 3 positions.

CUSTOMER EXPERIENCE: Increased system availability from 93% to 99.99% through the creation of a secondary data center and automated failover procedures.

CYBER SECURITY / REGULATORY COMPLIANCE: Resolved IT security vulnerabilities by 90% - 99% (based on Federal and independent audit findings) at last 3 positions

TEAM BUILDING: Recruited, Mentored, and Motivated multiple global teams of up to 250 members.

PROCESS IMPROVEMENTS: Analyzed operations and created optimized procedures and policies which eased department workloads up to 15% and resolved many regulatory/audit weaknesses.