Anamosa Community School District Remote jobs

The University of Iowa is seeking a Test & Balance Specialist within FM Building Operations & Maintenance. This position works independently under the guidance of the Controls Engineering Manager, duties and responsibilities of this position include but are not limited to testing, adjusting and balancing of air and/or hydronic building environmental systems using specialized tools and test equipment, to attain performance standards & to optimize system performance. Working environments will include administrative, educational, lab and hospital, animal facilities. This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Duties to Include: * Analyzes system blueprints, specifications, and performance data to determine configuration and purpose of system components, such as motors, pumps, fans, switches, ducts, or pipes. * Evaluates the system through measurement and adjustment of air and water flows at varying types of air handling equipment including roof top units, air handling units, induction units, exhaust fans, pumps and coils. * Prepares performance tests for adjustment of system controls to settings recommended by sequence of operations and vendors. * Review project designs to ensure that control components and sequences are maintainable and adhere to current university design standards. Provide testing and balancing services to ensure existing systems are operating optimally and to support capital projects. * Maintain effective working relationships with faculty, staff, students, and the public while performing all work assigned. Location: USB Schedule: Monday through Friday, 8:00am-4:30pm For a full job description, please send an e-mail to the contact listed below. About the University of Iowa: Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Required Qualifications: * Bachelor's Degree or equivalent combination of related experience and education * Professional experience (typically minimum of 3-5 years) with Test & Balance * Ability to conduct site inspections and field engineering work and interact with clients in a professional and responsive manner * Excellent communication (written and verbal) and problem-solving skills * Knowledge of DDC building automation systems (preference with Schneider EBO, Johnson Controls Metasys, JCI, and/or Andover) * Working knowledge of Microsoft Office and CMMS * Ability to perform quick and accurate building automation control adjustments to maintain system performance due to equipment failures * Familiarity with construction site safety guidelines * Ability to read and understand mechanical drawings, control drawings, wiring diagrams, specifications, sequences of operation, and installation and operation manuals * Willingness to learn new HVAC controller lines, software, and new concepts * Excellent problem-solving skills with the desire and drive to achieve acceptable results for system operation * Strong attention to detail and producing highly accurate test and balance reports * Demonstrated knowledge of effective strategies for working with faculty, staff, and students from a variety of backgrounds and perspectives. Intimate understanding of capital project delivery processes in a higher education environment. * Ability to provide testing and balancing services in accordance with design standards and project specifications * Proven dedication to providing excellent customer service in a team oriented environment Desired Qualifications * Experience in working in Higher Education environment, especially research environment * Experience in a customer focused, team-oriented environment * 5-10 years' experience of Test & Balance with commercial HVAC Systems * HVAC and/or control system design experience * Ability to troubleshoot HVAC system problems utilizing building automation system data and through in field diagnosis * Ability to provide mechanical, electrical, and DDC control training in building systems operation * Knowledge of University of Iowa Direct Digital Control systems, and HVAC building systems * Able to provide clarity and direction to complex and ambiguous problems and challenge * Knowledge of MEPT commissioning project and functional performance testing procedures Position and Application Details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Andy Brus at ********************* or ************. Additional Information * Classification Title: Engineering Specialist * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: On Campus, Hybrid within Iowa Compensation * Pay Level: 5B Contact Information * Organization: Finance & Operations (General) * Contact Name: Andy Brus * Contact Email: *********************

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** As the **Sales Leader of Career/Professional** , you will lead a high-energy, goal-oriented team of professionals who believe in the power and joy of learning. This leadership position drives the sales performance of one field sales district and two distance sales districts, along with a Sales Support team. Each District consists of a District Manager, Sales Growth Specialists, and Account Executives or Strategic Account Managers, totaling $70M in sales. This position drives sales performance by providing strategic direction and support to field sales teams, holding their teams accountable for sales growth and goal achievement. At the direction of the VP - Head of Institutional Sales, the Sales Leader builds and develops high performing sales regions capable of exceeding sales revenue targets with a strong focus on talent development, share growth, and digital sales, usage and retention. The Sales Leader executes programs designed by the VP - Head of Adoption Institutional Sales in recruiting and hiring, talent development, and accurate pipeline management and forecasting. **What you'll do here:** + Provides leadership to assigned personnel, carrying Company and Go to Market priorities defined by the Vice President through to execution, and holds their sales districts accountable for achieving sales goals + Coordinates with and supports regional leadership teams under the VP of Business Development or Sales Leader of Account Relationships as required to secure high-value, departmental or institutional sales + Actively tracks and handles opportunity pipeline for assigned area and ensures District Managers and Account Executives/Strategic Account Managers are using the CRM as part of daily workflow for pipeline, planning, and forecasting + Provides clear pipeline visibility and forecast to VP Head of Adoption Institutional Sales and Go-to-Market leadership through effective and efficient usage of CRM and business review tools, as well as PowerBi reporting + Proactively reports key activities and progress towards goals; prepares high-level updates for business review in-flights on a regular basis + Works collaboratively with District Managers to help them implement strategies for increasing Cengage market share by targeting high value adoptions in defined discipline segments + Ensures District Leadership works collaboratively with Customer Success team to implement programs that ensures support, drives base growth, and ensures renewal of large digital adoptions + Carries out programs in partnership with Sales Programs & Talent Development to acquire strong talent, coach up current members of the team, and build a culture of learning and improvement + Recruits, develops, and retains sales talent at all levels of the organization + Maintains Master Services Agreements (MSA) templates for negotiated Inclusive Access and other purchasing models; partners with legal to ensure annual updates of legal Terms & Conditions; partners with Operations to get discount approvals when necessary for new business or MSA renewals; drafts business terms and ensure accuracy of contracts before customer review + Manages travel distribution amongst teams and partners with VP on allocated budget allotment to ensure successful execution under cap + Leads Institutional account strategy, meeting with key executives (Presidents, CFO's, CIO's Provosts, VPAA's, etc.) to further institutional partnerships and strengthen customer relationships from the top down + Travels to key events focused on the For-Profit sector, mainly Career Education Colleges and Universities (CECU) Annual Conference, Leadership Event, and Executive Summit, in addition to other regional events as required + Maintains clear record of parent company to affiliate institution relationships, tracks alignments in CRM and PowerBi systems for accuracy on a quarterly basis + Provides meaningful and effective coaching through ongoing performance feedback while supporting continuous employee discovery, growth and development. **Skills you will need here:** **(Required)** + Minimum 8 years of dynamic experience in Sales, Marketing, or Management with at least 4 of those years in a Leadership role in education, publishing, or related information delivery industry + Experience leading a sales team with a consistent track record in sales, sales management, and leadership + Experience mentoring and developing others + Strong business understanding and excellent team-building skills + Superior time management skills to handle multiple tasks and shifting priorities + Highly developed verbal and written communication skills with high energy (people want to be around you), and strong interpersonal skills with ability to establish relationships with partners, including staff and customers + Proactive approaches to problem-solving with strong decision-making capability and ability to work in a group and reach decisions by consensus + Forward looking thinker who actively seeks opportunities and proposes solutions, and demonstrated ability to anticipate needs and situations + Desire for continuous learning and improvement + Demonstrated ability and quantifiable success in leading corporate initiatives before they are fully developed + Highly resourceful team-player, with the ability to be effective independently + Ability to handle confidential information with discretion + Deadline driven in a fast-paced environment + Passionate learner who seeks feedback and consistently expands skills + Superior organization skills and strong attention to detail and diligent follow up + Flexible and adaptable to change + Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint), Adobe Acrobat, and social media web platforms + Proficient in CRM system workflows and data, particularly in pipeline management and forecasting (Salesforce preferred) + Ability to travel 30-40% overnight by both auto and air + Located within the assigned sales region. **Preferred:** + BA or BS degree + Sales experience in academic publishing, services, or other higher education sales; For-Profit market experience preferred + Digital product training experience in educational settings; direct digital training experience in a higher education setting highly desired Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $117,100.00 - $152,200.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** As the **Vice President of Product Management for our Higher Ed business** , you will have a key role in leading our organization's product strategy and driving customer and business outcomes. You will be responsible for leading a team of product managers and fostering a culture of customer-centricity, innovation, and collaboration. Your expertise in the Product Operating Model will be crucial in driving product development and enhancing the value of our offerings. **What you'll do here:** + Product Strategy and Vision: Collaborate with business leaders and customers to define a clear product vision that aligns with business goals and customer outcomes. Conduct continuous discovery processes to understand customer needs, identify problems, and find opportunities for innovation. + Product Prioritization: Prioritize initiatives based on measurable customer impact, business value, and technical feasibility. Shift from output-focused roadmaps to outcome-driven prioritization, ensuring that each product initiative is tied to business and customer success metrics. + Cross-Functional Collaboration: Partner closely with engineering, design, marketing, and other teams to foster collaboration and empower product teams. Create an environment where cross-functional teams are aligned around customer outcomes and empowered to make autonomous decisions. + Product Development Excellence: Establish robust discovery and delivery processes to validate product opportunities and iterate based on customer feedback and data. Implement scalable processes to continuously improve products post-launch. + Data-Driven Leadership: Define clear metrics to measure product and team success. Continuously evaluate product performance, identify areas for improvement, and ensure accountability for results and advocate to leadership when investment is needed. + Product Management Leadership: Develop a team of skilled product managers who act as mini-CEOs for their products. Champion deep customer insight, business acumen, and technical proficiency within the team. Lead the team through the change to the Product Operating Model and build a strong and collaborative culture. Assess team performance, invest in professional growth, and align with the principles of high-performing product organizations. **Skills you will need here:** + Bachelor's degree in business, engineering, or a comparable area, or equivalent experience. An advanced degree, such as an MBA, is preferred. + 12 years of experience in product management in a technology organization. + In-depth knowledge and experience with the Product Operating Model, including leading empowered product teams and driving outcomes. + 10 years of experience in product management leadership roles, with a track record of building and leading empowered teams. + Strong critical thinking, problem-solving, and decision-making abilities. + Proven experience in successfully launching and scaling innovative products. + Strong analytical and data-driven approach. + Excellent communication and interpersonal skills. + Ability to thrive in a fast-paced, dynamic environment. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $0.00 - $0.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. A Brief Overview The Investment Systems Administration Specialist supports and manages critical Investment platforms and vendors, ensuring stability, security, and alignment with business needs. The role combines technical administration, vendor coordination and continuous improvement to optimize how systems are used across the department. The ideal candidate has deep, hands-on experience working in the Blackrock/Aladdin ecosystem (or equivalent enterprise Investment platforms). What you will do * Provide day-to-day application support, including troubleshooting and incident resolution as well as coordination and communication of system upgrades and new releases with business and vendor teams. Engage with vendors to track, escalate, and resolve support tickets. * Lead the technical implementation and deployment of Aladdin modules (and other Investment systems) into our environment - requirements, design, configuration, testing, rollout, and post-go-live support. * Evaluate new BlackRock and other Investment system product releases and modules; translate product capabilities into business use cases and recommended adoption plans for investment, operations, risk, and data teams * Manage relationships with external Investment system vendors including invoice reconciliation and disbursement. * Manage user access, permissions, and entitlements across investment systems. * Manage network access for the Investments department by maintaining role-based groups and coordinating with system access controls. * Maintain vendor repositories and track application versions. * Develop and maintain reporting policies, procedures, standards, and controls to ensure accuracy and consistency. * Drive continuous process improvement and automation across platforms. * Create, monitor, and track key performance indicators (KPIs) to measure system performance, user satisfaction, and operational efficiency. Education and Experience Required * Bachelor's degree in Accounting, Finance, Information Technology, Mathematics or equivalent working experience AND * 7+ years' experience in the investment industry INCLUDING: * 5+ years' experience with investment operations processes and systems * 5+ years' experience with data management processes, functions, and methodologies * 2+ years' experience as a liaison to IT as a system Product Owner OR * Master's degree in Accounting, Finance, Math or equivalent field AND * 5+ years' experience in the investment industry Preferred * Experience with data visualization software (Tableau, PowerBI etc.) * Experience with BlackRock Solutions Aladdin, Bloomberg, MarkitEDM or other Data Management Platform * Experience with Azure DevOps or similar tool * Experience with SQL Server Management Studio Skills and Abilities Required * Exceptional investigative, analytical, and problem-solving skills * Leader and role model in a highly collaborative environment * Intermediate knowledge of broad investments operations and market data * Well organized with the ability to multi-task and effectively manage changing priorities * Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines * Ability to translate business needs and problems into viable/ accepted solutions * Ability to work independently with little supervision, as well as in a team * Advanced Knowledge of Microsoft products, Visio * Strong knowledge of the Aladdin product set, common integration patterns (SFTP, APIs, file feeds), and data domains (positions, holdings, prices, transactions) * Proven experience managing vendor relationships and participating in contract/SLA negotiations for enterprise software. #LI-MB1 What you can expect from RGA: * Gain valuable knowledge from and experience with diverse, caring colleagues around the world. * Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential. Compensation Range: $104,350.00 - $155,350.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . Join Cengage as a Forecasting Coordinator and play a key role in shaping data-driven decisions within the education industry. In this position, you'll provide critical operational and analytical support to ensure forecast accuracy, deliver insightful reporting, and align cross-functional teams. As a Forecasting Coordinator, you'll manage data inputs, validate forecasts, and maintain timely system updates-driving both profitability and customer success. You'll leverage advanced tools and collaborate with experienced professionals to enhance operational efficiency. We're looking for someone detail-oriented, proactive, and comfortable in a fast-paced environment. If you excel at precision, problem-solving, and want to make a measurable impact, this is the role for you. **What you'll do here:** + Assist the Forecast Manager in preparing and updating demand forecasts using historical data, sales trends, and market insights. + Upload and validate forecasts within SAP and other ERP systems. + Maintain and improve reporting tools and dashboards to support business decisions. + Clean up outdated or forecast shortfalls to ensure data integrity. + Audit and validate data inputs from sales, marketing, and regional teams. + Monitor forecast accuracy, report variances, and support corrective actions. + Coordinate and schedule forecast review meetings and calls across departments. + Support S&OP meetings with timely data and documentation. + Align forecasts with inventory and capacity planning by collaborating with procurement and production teams. + Track promotional and seasonal demand changes and adjust forecasts accordingly. **Skills you will need here:** + Bachelor's degree in Supply Chain, Business, Data Analytics, or a related field. + 1-3 years of experience in forecasting, demand planning, or supply chain coordination. + Proficiency in Microsoft Excel, Power BI, and Power Query. + Experience with SAP or similar ERP systems. + Strong analytical and problem-solving skills. + Excellent organizational and communication abilities. + Ability to prioritize tasks and work both independently and collaboratively. Key Proficiencies: + Diligent and proactive. + Strong data interpretation and reporting skills. + Comfortable working with large datasets and complex systems. + Ability to strictly adhere to deadlines and manage time effectively. + Proven track record of successfully implementing process improvements. + Remarkable cooperative skills for partnering with cross-functional teams. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $52,000.00 - $67,600.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

Adjunct English Instructor for Spring Semester 2026. Courses will be delivered in an online asynchronous format.

BASIC FUNCTION Provide complex scheduling support for several surgical divisions in the Department of Otolaryngology. Oversee and manage the patient care process, resources, and other administrative tasks. Assist with problem solving of scheduling issues. Assist with EPIC In basket and schedulable orders work queues, email, outside referring and internal referring providers, and outlook reception/scheduling incoming email. Coordination of complex follow-up appointments. Schedule surgical cases and in office procedures. Coordinate prior authorizations and predeterminations for complex procedures. Works with patients to investigate and arrange alternative funding sources (e.g., community and institutional) for necessary procedures. Review patient charges to ensure accuracy and answer questions concerning billing procedures and charges. Key areas of responsibility include providing patient access services to UI Health Care, Epic Cadence template management, communicate/collaborate with internal and external constituents, operations, and performance standards. This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. KEY AREAS OF RESPONSIBILITY Provide Patient Access Services to Clinical and Non-Clinical Departments: * Provide frontline clinic operation support, such as the coordination of patient appointment scheduling, the preparation of pre-registration paperwork for patient visits, obtaining and verifying pre-authorizations, and the education of patients regarding billing process and additional financial responsibilities. * Follows the scheduling policies to facilitate all patient appointments. * Provides back up for scheduling maintenance functions as deemed necessary. * Assists with provider schedules (Master schedules, daily templates and clinic closures) for clinics as assigned. * Ability to work varying hours between 7 AM and 5 PM as needed. * Attends staff meetings as needed. * May perform other duties as assigned. * Provide services for patients such as interpretation, support in obtaining care, navigating the delivery system, or addressing care/service issues. * Supervise the delivery of services such as health information, clinic scheduling and operations, etc. * Perform tasks/inspections to meet compliance goals, patient/customer satisfaction expectations. * Oversee and maintain the clinical schedule of the faculty. * Oversee and monitor correspondence including inquiries and complaints from the public. * Serves as an intermediary between patients and nursing personnel concerning scheduling concerns and medical needs. * Negotiates appointments with patients and other departments. * Negotiates schedule changes with providers and communicates changes with staff/supervisors. * Collaborate with peers and co-workers to enhance the delivery of health care. * Provide feedback to management on means to achieve goals and resolve service issues. Patient Satisfaction/ Service Excellence: * Provide high level customer service with internal and external customers, including patients, visitors, physicians and other clinical staff. * Ensure patient satisfaction and safety by ensuring calls and inquiries are documented and triaged appropriately. * Address concerns of patients, provide service recovery, and escalate issues as needed. Operations and Quality Standards/ Improvement: * Recommend processes to enhance patient and customer satisfaction. * Review scheduling templates and make recommendations for improvement opportunities related to patient access and clinical operations. Human Resources Management: * May provide training or other aspects of the onboarding process for students and other staff. Financial Management: * Collaborate with others regarding the management of Pre-Access and Financial Counseling. QUALIFICATIONS * A Bachelor's degree or an equivalent combination of education and experience is required. * Excellent written and verbal communication skills are required. * 6 months related experience is required. * Proficiency in computer applications including Microsoft Excel, Word, Outlook, and OneNote is required. * Experience in an outpatient clinic setting is highly desirable. * Previous customer service experience is highly desirable. * Experience with Epic Optime is highly desirable * Experience with hospital operations and/or Ambulatory Clinic operations is desirable. * Experience with EPIC is desirable. * Experience with scheduling is desirable. * Experience with in person patient interactions is desirable. * Knowledge of University of Iowa Health Care policies, procedures and regulations is desirable. Position and Application Details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact **********************. Additional Information * Classification Title: Clinic Services Specialist * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: Hybrid within Iowa Compensation * Pay Level: 3A Contact Information * Organization: Healthcare * Contact Name: Ashley Nelson * Contact Email: **********************

The Institute for Clinical and Translational Science (ICTS) Clinical Research Unit (CRU) is seeking a Medical Assistant II to support Phase I-IV clinical trials for both pediatric and adult participants. As part of a cutting-edge research program advancing groundbreaking therapies, this role contributes to studies that directly impact patient care locally and globally. Working under the direction of CRU nurses and providers, the MA II provides direct patient care within the medical assistant scope of practice (e.g., vital signs, ECGs, specimen collection) and offers related clerical support in an ambulatory clinic research setting. The MA II also ensures each visit is safe, organized, and efficient by preparing exam rooms, ensuring appropriate consents, and communicating with participants, families, and research teams. This position is 100% time and is performed fully on campus at UI Main Campus. Duties to include but not limited to: * Facilitate the efficient flow of research participants through the CRU by coordinating intake, communicating with participants and families, and supporting seamless transitions between study procedures. * Assist nurses and providers during participant assessments by collecting medical histories, reviewing medications and allergies, preparing participants for study-specific procedures, and administering routine immunizations within the MA scope of practice. * Manage internal and external medical records and study-related documentation to ensure accurate, complete, and timely information is available for participant visits and protocol-driven procedures. * Provide clerical and operational support including answering phones, scheduling participant appointments, organizing visit materials, and communicating with research teams and collaborating departments. * Support clinical research activities under the direction of CRU nurses and research staff by preparing exam rooms, assisting with protocol-required specimen collection and vital sign monitoring, and ensuring study visits adhere to safety expectations and visit workflows. For a full job description, please send an e-mail to the contact listed below. About ICTS: The Institute for Clinical and Translational Science (ICTS) at the University of Iowa was approved by the Iowa Board of Regents in 2007 to support the work of investigators involved in clinical and translational science. Our mission is to accelerate translational science through programs to develop the translational workforce, to promote engagement of community members and other stakeholders, to promote research integration across the lifespan, and to catalyze innovative clinical and translational research. These efforts will lead to the development of novel therapies and healthcare delivery strategies, the integration of translational research and clinical practice, and, ultimately to measurable improvements in the health of Iowa and the nation. Percent of Time: 100% Schedule: 8:00a-4:30p Location: University of Iowa Health Care, 200 Hawkins Drive/2BT, Iowa City, IA 52242 Rotations: None Pay Grade: 9 Merit Pay Plan: ************************************************* Benefits Highlights: Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans For more information about Why Iowa?, click here Minimum Eligibility Requirements: Certification or registration as a Medical Assistant or completion of a recognized one-year Medical Assistant Program, or Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to pathophysiology, medical terminology, basic pharmacology, and medication administration including dose calculation and psychology. Desirable Qualifications: * Knowledge of medical instruments and supplies. * Knowledge of medical record documentation requirements. * Knowledge of routine oral, rectal, and injectable medications. * Knowledge and ability to perform CPR and emergency care procedures. * Ability to maintain patient confidentiality. * Ability to maintain a courteous and respectful approach toward patients, visitors, and fellow staff members. * Ability to work safely and willingness to comply with special safety and health precautions including universal precautions. * Ability to provide care regarding patient condition and age. * Ability to use supplies and equipment in a cost-efficient manner. * Ability to maintain personal appearance in accordance with dress code. * Ability to be punctual, dependable, and flexible. This may include altering work schedule to meet unit/patient needs. * Ability to read and understand instructions and guidelines and to read data indicators. * Ability to maintain effective working relationships. Position and Application Details: In order to be considered for an interview, applicants must upload the following documents and mark them as required to the submission: * Resume * Cover Letter This job will be posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.Remote within Iowa: This position is eligible for primarily remote work but may require limited work onsite at times. Remote work must be performed at a location within the state of Iowa and comply with the remote work program and related policies. As previously discussed, this position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. For additional questions, please contact Amy Stewart at ********************* This position is not eligible for University sponsorship for employment authorization. Additional Information * Classification Title: Medical Assistant II * Appointment Type: Merit * Schedule: Full-time Compensation * Pay Level: 9 Contact Information * Organization: Healthcare * Contact Name: Amy Stewart * Contact Email: *********************

Job Details DES MOINES, IA Fully Remote Full TimeDescription Assistant or Associate Professor Contract Term: Full time Assistant/Associate Tenure Track Faculty position for the online Master of Science in Clinical Mental Health Counseling (CMHC) is one of seven core faculty lines within the CMHC master's program. The position requires licensure as an LMHC or eligibility for licensure, an earned doctorate in counseling from CACREP accredited program or counseling-related degree, familiarity with CACREP accreditation standards, and clinical experience as a counselor. The successful applicant must have knowledge and skills necessary for curriculum development, instruction, and evaluation at the graduate level. Active participation in professional organizations and ongoing professional development specific to the responsibilities of the position is an expectation. The Assistant/Associate Professor position will be a tenure track faculty member with all of the rights and responsibilities of other full-time faculty at Grand View University. Applicants should have a strong commitment to the academic success of all of our CMHC Grand View University Graduate students. Job Responsibilities: Teach a minimum of 24 credits per year. Additional opportunities for summer teaching are available. Assist the Program Director with the operation of the M.S. Clinical Mental Health Counseling Program. Familiarity with technology to assess student competencies and benchmarks. Engage in research/scholarly/continuing education activity appropriate to the discipline. Actively participate in related professional organizations, including ACA but not limited to. Organize practicum and internship manual, course development, site placements. Provide updates to the Program Director and Clinical Education Coordinator on student progress, assist with student recruitment activities, student advising, and other faculty responsibilities. Duties: The successful candidate is expected to meet the teaching, scholarly and service expectations of a tenure-track faculty member. These include the following: Teaching a minimum of 24 graduate level Mental Health Counseling hours (eight courses) per year Successfully engaging with and supporting students from a wide range of backgrounds. Advising graduate students in the program. Engaging in research/scholarly activity appropriate to their discipline Actively supporting the management and administration of the CMHC program, including assisting with department accreditation tasks and course curriculum audits. Maintaining membership and actively participating in the work of appropriate professional organizations. Assisting with planning and providing instruction and support for the program's annual residency. Serve on university committees or teams in support the university's strategic initiatives. Application: Review of applications will begin immediately. Position will remain open until filled. All applications must include a cover letter, curriculum vitae, a statement explaining the applicant's teaching philosophy and the contact information for at least three professional references. Requests for information should be addressed to: Dr. Lourdes Araujo, Department Chair, ********************* All applicants must apply through our online application system. All selected candidates will be required to complete a background check. Qualifications Minimum Qualifications: Doctoral degree in counselor education, preferably from CACREP accredited program. Or, related doctoral degrees will be considered if the applicant has been employed as a full-time faculty member in a counselor education program for a minimum of one full academic year before July 1, 2013. The candidate identifies with the counseling profession as define by CACREP (2024) aligned with CACREP philosophy. Meet CACREP standard to serve as a core faculty member. Licensed as LMHC or license eligible. Must have competency in Blackboard, Zoom, PC applications Microsoft Outlook, Word, PowerPoint, and Excel Possess excellent written and verbal communications skills Associate Professor status requires six years of full-time faculty experience. Preferred Qualifications: Evidence of effective teaching performance with proficiency in various teaching modalities including online synchronous, online asynchronous, and blended learning. Prior or current clinical experience in clinical mental health counseling practice. Established experience in research and grant writing. Credential of Approved Clinical Supervisor by CCE or eligible in the future.

You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. The Senior Vice President, Global Chief Compliance Officer (Global CCO) is RGA's most senior compliance executive and a key member of the Global Law & Compliance leadership team. Reporting to the EVP & Chief Legal Officer, and working closely with Enterprise Risk Management, the Global CCO is responsible for establishing, leading, and continuously enhancing RGA's global compliance, ethics, fraud, and privacy program. This role ensures strong governance, a culture of integrity, and sustainable business growth across RGA's international footprint. Location: Ideally located in one of RGA's offices in a hybrid work arrangement (St. Louis, MO Headquarters, RGA's newly-opened office in New York City, RGA International's Toronto office), the successful candidate may also work in a full remote arrangement. What you will do: 1. Enterprise Compliance Leadership, Strategy & Framework * Lead the design, execution, and oversight of RGA's global compliance, ethics, fraud, and privacy programs. * Partner with the Chief Legal Officer to align compliance strategy with legal risk management, regulatory obligations, and enterprise objectives. * Maintain an objective, independent compliance function that integrates effectively with Global Law & Compliance. * Establish and govern a global compliance framework-policies, standards, and programs-ensuring consistent application across all regions. * Ensure compliance governance aligns with ERM and supports RGA's risk appetite and risk-based decision-making. 2. Ethics, Conduct, Investigations & Fraud Oversight * Lead the global Speak Up / Whistleblower Program, ensuring strong protections and consistent investigative standards. * Oversee investigations involving conduct breaches, sanctions/AML matters, conflicts of interest, and financial crime. * Partner with Risk and Internal Audit to ensure consistent investigative outcomes and remediation as well as coordinated crisis response and risk assurance activities. 3. Policy Governance, Privacy, Regulatory Monitoring & Emerging Risk * Oversee development, adoption, training, and enforcement of enterprise-wide policies, including: Code of Conduct, Conflicts of Interest, Anti-Bribery & Corruption, Sanctions/AML, Anti-Fraud/SIU, and Privacy. * Partner with Technology and Risk to establish governance for data, cyber, and AI-related compliance policies. * Collaborate with Legal to monitor regulatory developments across all regions. * Identify and assess evolving risks (e.g., AI, ESG/sustainability, operational resilience, vendor/outsourcing oversight, cross-border data transfers) and recommend mitigation strategies. * Partner with Risk to assess the operational readiness to comply with new/emerging regulations. 4. Compliance Support for Transactions & Business Growth * Provide compliance guidance for complex transactions, including reinsurance, pension risk transfer, asset-intensive structures, structured finance, and M&A. * Advise global and regional leadership on compliance considerations related to new products, market entry, distribution, and client engagement. 5. Global Team Leadership & Organizational Influence * Lead and develop a global compliance team across all regions. * Mentor senior compliance leaders and drive professional development, succession planning, and alignment to enterprise standards. * Build a collaborative and culturally aware global compliance community that champions ethics and integrity. * Serve as a role model for professionalism, judgment, and accountability. * Manage compliance resources and budgets effectively. 6. Executive & Board Reporting * Prepare and present clear, forward-looking compliance reports to the Board, its committees, and senior leadership. * Provide insights on regulatory trends, compliance risks, conduct themes, investigative outcomes, and remediation progress. What you bring to the table: Education & Experience * Bachelor's degree in Law, Business, Finance, Risk, or related field. * Preferred: JD, LLM, MBA, or professional credentials (AIRC, CCP, CCEP, CAMS, FRM, CIA). * 15+ years senior leadership experience in compliance, legal, regulatory affairs, or risk management, preferably in global financial services, insurance, or reinsurance. * 10+ years managing teams in matrixed global organizations, including experience leading through significant organizational change. * Demonstrated success designing and operating global compliance programs, governance frameworks, and associated budgets. * Experience supporting large, complex transactions is highly desirable. Skills & Abilities * Exceptional executive presence with the ability to influence the Board, executive leadership, and global business teams. * Strong commercial judgment and the ability to balance compliance rigor with business practicality. * High cultural fluency and capability to lead teams across diverse geographies. * Strategic thinker able to anticipate regulatory shifts and position RGA proactively. * Collaborative, diplomatic, and effective in navigating ambiguity. * Deep knowledge of global financial services regulatory frameworks. * Mastery of compliance risk management, conduct risk, privacy, sanctions/AML, AI/model governance, investigations, and ethics programs. * Experience leveraging compliance and legal technology, analytics, automation, and reporting systems. #LI-DL1 #LI-HYBRID What you can expect from RGA: * Gain valuable knowledge from and experience with diverse, caring colleagues around the world. * Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential. Compensation Range: $294,100.00 - $443,167.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.

The University of Iowa Health Care department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) for an entry-level financial and insurance related position in the healthcare industry. Physician/Hospital Accounts Receivable Management (P/HARM) team members are divided among our sub-teams (i.e. Commercial Insurance, Medicare, Medicaid, and Hospital/Facility billing and Physician/Professional services billing). The P/HARM RCR will provide exceptional customer service to our external customers: patients, insurance contacts, etc; as well as internal customers. You will support our "Service Excellence" standards to all our customer groups, utilize tools and processes to make independent decisions and you will maintain integrity and treat internal and external customers respectfully. P/HARM RCR positions are primarily located in a high-volume web-based application environment, and you must have a demonstrated ability to prioritize, multi-task & quickly change focus in fast-paced team environment. P/HARM RCR positions can be a liaison to an assigned hospital department and must have the ability to exhibit compassion and empathy when working directly with patients and/or their families. This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via Hybrid (Inhouse/Zoom) from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location. University of Iowa Health Care - recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. WE CARE Core Values: * Welcoming - We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education. * Excellence - We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research. * Collaboration - We collaborate with health care systems, providers, and communities across Iowa and the region as well as within our UI community. We believe teamwork-guided by compassion-is the best way to work. * Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur. * Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community. * Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners. Position Responsibilities: * Resolve claims from an assigned work-queue to ensure that all claims are worked within the timely filling/appeal guidelines. * Determine if appropriate payment has been made by various entities; and/or work with patients and insurance companies, government entities (such as Centers for Medicare and Medicaid Services) to obtain correct payments; and/or appeal claim payments/denials. * Perform denial management, research, obtain proper documentation to support resolution of overpayment, resolving credit balances and to resolve outstanding accounts receivable by interacting with third-party entities via websites, telephone, or written inquiries. * Identify & report undesirable trends and reimbursement modeling errors or underlying causes of incorrect payment; review allowed variances from third party payers. * Be expected to maintain a high-level of accuracy to meet productivity and quality requirements. * Identify trends and/or work processes for potential process improvements. * Review and analyze report data to provide status updates to leadership. * Communicate with providers, payers, patients, internal departments, co-workers, and Coordinator's to resolve issues. * Communicate changes in payor policies and denial trends; escalates claim payment delays as appropriate. Classification Title: Revenue Cycle Representative (HB CI) Department: Patient Financial Services Pay Grade: 2B Percent of Time: 100% Location: Hospital Support Services Building (HSSB) This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via Hybrid (Inhouse/Zoom) from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Equipment: * Onsite - The department will provide a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies can be found in the supply closet. * Hybrid - while working onsite, the department will provide a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. When working offsite, the employee will take their laptop/power cord to carry back and forth, a second docking station/power cord to keep offsite. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, a keyboard, a mouse, and provide a screen shot of the domicile internet speed (minimum 30mb download and 10mb upload) and a picture of the office setup. * Remote - when working offsite, the department will provide the employee a laptop/power cord, docking station/power cord, headset. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, a keyboard, a mouse, and provide a screen shot of the domicile internet speed (minimum 30mb download and 10mb upload) and a picture of the office setup. Education Required: * Bachelor's degree; or equivalent combination of education and experience. Required Qualifications: * Related customer service experience (typically 6 months or more) in a professional, financial, health care or medical related environment. * Strong attention to detail with a proven ability to gather and analyze data and keep accurate records. * Proficiency with computer software applications, i.e. Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or comparable programs and an ability to quickly learn and apply new systems knowledge. * Demonstrated ability to handle complex and ambiguous situations with minimal supervision. * Self-motivated with initiative to seek out additional responsibilities, tasks and projects. Desirable Qualifications: * Experience maintaining professionalism while handling difficult situations with callers or customers. * Demonstrated ability to maintain or improve established productivity and quality requirements. * Familiarity with medical terminology. * Basic knowledge of Health Insurance Portability and Accountability Act (HIPAA) laws. * Basic knowledge of healthcare billing (healthcare revenue cycle); insurance, and/or federal and state assistance programs. Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" for the submission: * Resume * (optional) Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Zach Schmidt at ***************************. Applicant Resource Center: Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: * Monday 10:00 am - 4:00 p.m. * Tuesday 10:00 am - 4:00 p.m. * Wednesday 10:00 am - 4:00 p.m. * Thursday 10:00 am - 4:00 p.m. * Friday 10:00 pm - 4:00 p.m. * Or by appointment - Contact **************************************** to schedule an appointment or just stop by. Visit the website for more information: Application Resource Center | University of Iowa Health Care Additional Information * Classification Title: Revenue Cycle Representative * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: Remote within Iowa Compensation * Pay Level: 2B Contact Information * Organization: Healthcare * Contact Name: Zach Schmidt * Contact Email: ***************************

The Department of Pharmaceutical Care is seeking a full-time Pharmacy Support Services Specialist to join our Specialty Pharmacy team. The Support Services Specialist provides prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and problem solving skills, a general knowledge of hospital and prescription billing practices, and excellent customer services skills. This position will work closely with other staff within the hospital to support specialty pharmacy medication adherence management (management of patient refill coordination), complete routine pharmacy billing activities, and assist with shipping issues. This position is located off the main campus at our ACT Building in Iowa City. Duties to include: Patient Adherence Management * Manage refill services for select patient populations in accordance with department policies and procedures. * Communicate via phone and electronically with patients, pharmacist, providers and other health care team members regarding patient adherence issues. * Monitor and manage inventory activities related to patient prescription needs. * Provide accurate documentation of all patient interactions/assessments as required by accrediting agencies, payers and/or administration. Enrollment of patients in specialty pharmacy services including: * Communication with patient, pharmacist and/or provider to gather relevant demographic information, shipping and contact preferences. * Provision of appropriate enrollment and contact information. * Provides highest customer service experience for patients and providers. Communication/Training: * Understand the importance of effective business communication and maintaining professionalism in difficult situations. * Participate in orientation of pharmacy technicians, pharmacists, pharmacy residents and others within the department on pharmacy practices. Problem Resolution * Provide assistance with the resolution of shipment/delivery issues. * Communicate with providers, payors, patients, co-workers, supervisors and departments to resolve complex insurance issues. * Provide assistance to patients with billing and claim resolution issues Provide documentation of all activities as required by accrediting agencies, payers and/or administration, including: * Workload statistics (enrolled/active patients, mail outs, etc) * Phone statistics Assists with evaluation and implementation of new policy and procedures * Participate in piloting new workflows/procedures * Assist with preparing training and orientation materials for new procedures * Assist with training and orientation of staff to new procedures * Assist with specialty pharmacy service equipment modifications, reorganization, and additions to implement new policy and procedure Other duties as assigned * Provide cross functional support to assist with communication and enrollment of patients into copay/coinsurance assistance and grant programs * Provide cross functional support to assist with troubleshooting claim payments Pay Level: 3A ********************************************************************************************************************* Education Requirements: * Completion of a Bachelor's degree or equivalent combination of education and experience. * Iowa Board of Pharmacy registration as Pharmacy Trainee required prior to commencement of employment. * Successful completion of the pharmacy technician certification exam within one year of the start of employment. Experience Requirements: * Previous experience (typically 6-12 months) in support or customer service. * Experience and proficiency with computer software applications (i.e. Microsoft Office Suite - Word, Excel, Outlook, PowerPoint) or comparable programs. * Strong attention to detail and proven ability to gather and analyze data and keep accurate records. * Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow. * Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations. * Demonstrate effective problem-solving abilities and meets challenges with resourcefulness. * Familiarity with medical terminology. Desired Qualifications: * Experience working in a complex hospital system is highly desirable. * Experience working in a collaborative team environment is desirable. * Pharmacy experience is desirable. * Knowledge of healthcare billing, experience working with insurance and/or federal and state assistance programs is desirable. * Experience working with multiple technology platforms (i.e. Epic, GE) is desirable. * Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable. * Professional experience working effectively with individuals from a variety of backgrounds and perspectives. Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Regan Lampe at *********************. This position is eligible for a combination of remote work and in-person (hybrid) work within Iowa. To be eligible for the hybrid remote work option, staff must be working in the position for a minimum of 6 months, must have successfully completed all training requirements, and must be meeting or exceeding expectations as assessed in a formal performance review or by leadership. A work arrangement form will be required to be completed prior to the start of remote work. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Additional Information * Classification Title: Support Services Specialist * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: Hybrid within Iowa Compensation * Pay Level: 3A Contact Information * Organization: Healthcare * Contact Name: Regan Lampe * Contact Email: *********************

**Application Requirements** To follow state licensure requirements, we are required to collect the below documents as part of the application process. We will not be able to consider you if the following is missing from your application. + Resume + Official or Unofficial Transcripts (Associates, Undergraduate, Postgraduate, as applicable) + Certifications (images of up-to-date Certifications only) **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values diversity, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **What You'll Do Here** **Your role** As an **Instructor** with Infosec, you'll have the opportunity to share your real life experience with the Information Security and Information Technology world. You'll be an influencer, motivator, and thought leader in the industry. We encourage our instructors to constantly expand their skills through our own certification courses (usually on the house!), helping you reach your professional and technical goals. You have a commanding presence and are able to manage a classroom easily. You're not just interested in a job, you're passionate about your craft and understand that sharing knowledge is one of the most important things you can do. You also know that excellent communication skills are imperative in any position and you get a thrill from presenting technical information to others. You've probably sat through a boring certification class and thought about all the ways you'd rather have learned the material. Take those ideas and implement them at Infosec; we understand that engagement is just as important as the material. Our team of instructors are friendly, determined people who love what they do and have fun doing it! You'll be the face of Infosec and part of our growing team of full-time instructors. Our instructors teach about thirty-five weeks out of the year, and spend time working from home, crafting course material. You'll be delivering classes both online and in person as well as giving your expertise to aid our content creation team. Your mission is to educate our students with all your worldly knowledge and prepare them for the respective certification exam. **Your qualifications** + Excellent teaching and facilitation skills, and a deep-seated desire to aid others in learning + Proven knowledge and experience installing, maintaining and troubleshooting many common information technology systems, including Microsoft, Cisco and Linux technologies + Mastery of information security best practices including: encryption, application security, penetration testing, and computer forensics + Ability to evaluate, design, and implement curriculum, testing, and/or teaching methodologies. + Ability to teach effectively with students with diverse professional backgrounds + Ability to communicate effectively, both orally and in writing. + Knowledge of teaching methods, curriculum, and education programs. + Knowledge of academic and/or vocational education curricula + Knowledge of and ability to apply relevant current education methodologies and techniques + 4+ years of technical Information Technology and Information Security experience (e.g Network Engineer, Security Engineer, etc.) + 1+ years of Adult Education experience + **Ability to travel 50-75% (most commonly to Dulles, D.C., Atlanta, Dallas, Las Vegas, Colorado Springs, Chicago and San Diego)** + Bachelor's degree in CIS, MIS, IT, and/or appropriate skill level in related field. **Industry requirements** + Primary focus areas include Computer Security Concepts & Best Practices; Information & Cyber Security Operation, Governance, Assurance and Compliance; associated business processes and a solid understanding of the Industry Standard Professional Certification programs. + Experience and current certifications in two or more of the following (with the ability to achieve current certifications from the additional list below): + CISSP (Certified Information Systems Security Professional) + CCSP (Certified Cloud Security Professional) + CEH (Certified Ethical Hacker) + CPT (Certified Penetration Tester) + CISM (Certified Information Security Manager) + CISA (Certified Information Systems Auditor), + CSSLP (Certified Secure Software Lifecycle Professional), + CAP (Certified Authorization Professional), + CRISC (Certified in Risk & Information Systems Control) + CGEIT (Certified in the Governance of Enterprise IT) Infosec, a Cengage Group company, believes knowledge is power when fighting cybercrime. We help IT and security professionals advance their careers with skills development and certifications while empowering all employees with security awareness and privacy training to stay cyber safe at work and home. It's our mission to equip all organizations and individuals with the know-how and confidence to outsmart cybercrime. We've been named to Madison's Top Workplaces and Chicago's Best Places to Work, and pride ourselves on our employee culture. Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $30,000.00 - $32,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

Job Title: Financial Aid Counselor Reporting Relationship: Assistant Director of Financial Aid, National & Global Campus and Wesley Seminary Unit: Central Administration Department: N&G Financial Aid-Central Administration Campus Location: NGM Building, Marion, IN (This position is hybrid with two days / week in the office and three days remote.) Summary of Position: Serves Indiana Wesleyan University's National & Global and Wesley Seminary student populations in either the Marion or Indianapolis North financial aid office locations. Helps students navigate through federal, state, and institutional student aid application processes. Determines eligibility and awards federal, state, and institutional student financial aid. Communicates financial aid information and concepts to students and colleagues while respecting student privacy and security. Duties and Responsibilities Works closely with students to establish student financial aid eligibility and maintains a thorough understanding of need analysis and student financial aid eligibility requirements Develops and finalizes student financial aid award packages in a timely and accurate manner consistent with Indiana Wesleyan University awarding policies and procedures and in conjunction with federal and state regulations Counsels students in-person, by phone, or by email on rights and responsibilities regarding receipt of student financial aid and promotes financial literacy with professionalism and a customer service orientation; answer questions regarding maximizing aid eligibility and explains and advises regarding available and beneficial options and required actions Completes review for verification and other general aid eligibility processes Analyzes complex situations and resolves problems, understands and anticipates customer service needs with regard to student funding options Maintains practical current knowledge of statutory and regulatory requirements regarding student financial aid, other aid agencies, and the university and applies this knowledge accurately to student financial aid packages Works well both independently and within a team; possesses and models good communication and relational skills; works cooperatively with others Uses tact, diplomacy, sensitivity, and good judgment in dealing with all customers and relates well to a diverse student population May require some evening work and occasional travel; represents the office in outreach events as needed A university-issued laptop computer is provided to enable the ability to work remotely as required and/or permitted by supervisor and when it enhances office productivity; manages remote work options/requirements responsibly Serves as back-up for other financial aid counselor and support staff functions; other duties as assigned Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. Education Bachelor's degree or equivalent transferable work experience and skills Experience Demonstrated ability to work effectively with individuals from diverse communities and cultures Proficiency-level experience with office management software, enterprise software, and various web-based communication and informational systems Proven ability to effectively convey technical information in a call center environment, through email correspondence, and through in-person interactions Required Skills Knowledge of federal, state, and institutional student financial aid administration Comfortable working in a technology environment and a coordinated call center office setting Attention to detail and accuracy Understanding and application of complex student aid requirements and concepts Capacity to work independently and within a team environment Effective oral and written communication skills Ability to keep sensitive information secure and private Sound problem solving and analytical skills Fluency in Spanish as a second language desired IWU Kingdom Diversity Statement IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind. LIMITATIONS AND DISCLAIMER As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2). The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Title: Academic Advising Specialist 997421 Salary: Commensurate with experience and qualifications of the selected candidate Drake Blended Advising Model: The Drake Blended Advising Model is a team-based approach developed to meet the evolving academic, personal, and professional needs of students, and positively impact retention and persistence to graduation. Job Summary: Drake University is seeking two highly motivated and detail orientated academic advising professionals who value equity and inclusion to serve as academic advising specialists (1) within the College of Arts and Sciences and (1) within the Zimpleman College of Business. Under the direct supervision of an assistant or associate dean within the respective academic college, the academic advising specialists will be key contributors to the successful transition and matriculation of their assigned student caseloads from orientation to graduation. Work Schedule & Location/Remote Work/Hybrid Opportunities: These positions are on-campus positions. Typical work schedule includes Monday through Friday 8:00 a.m. - 4:30 p.m. Some weekend and evening hours may be requested. Upon successful completion of onboarding process and continued satisfactory performance, a customized work arrangement (such as some flexibility with hours and remote work), may be possible. Minimum Qualifications: Bachelor's Degree At least two years of experience in education. Will consider graduate assistantship or graduate level internship(s) when calculating years of experience Experience with, and enthusiasm for, collaborating with diverse student, staff, faculty, and community constituencies Preferred Qualifications: Master's Degree 2+ years of experience within academic advising in higher education or a related higher education content area Working knowledge of the principles, practices and techniques of academic advising and the ability to apply such principles, practices and techniques to academic advising, retention, and student success Strong interpersonal, oral, and written electronic communication skills sufficient to prepare, explain, and present messages and materials for diverse audiences and maintain positive relationships Strong organizational skills and an ability to maintain accurate, detailed records. Capable of managing projects with competing priorities and deadlines Provide responsive, accurate, and detail-oriented student-centered support Ability to build cooperative, collaborative partnerships across the University to support student retention and success Job Duties: 55% - Academic Advising and Registration: Facilitate students' transition to Drake by providing general information about university academic requirements, policies, processes, and resources. Facilitate introductions to faculty mentors/advisors as appropriate. Advise an assigned caseload of students and provide support in making recommendations regarding program of study, degree requirements, course offerings, education planning, and necessary testing and pre-requisites for curricular requirements. Provide accurate, detailed information about applicability of transfer credits and time and path to degree. Provide support and outreach for registration preparation. Track and monitor progress toward degree. Maintain accurate and detailed student records, including degree audits, academic petitions and substitutions, and curricular files using various technology systems (i.e.; Banner, Starfish, etc.). Assists with graduation applications, candidacy petitions, and degree verifications. Serve as a member of the university advising council. Collaborate with Director of Advising, advising specialist colleagues internal and external to home academic college, and faculty mentors/advisors to implement advising policies, procedures, communications, and training as agreed upon by the university advising council. Assist various campus offices with the operational aspects of advising, including faculty mentor training and support, study abroad planning and equates, NCAA athletic certifications, transfer credit evaluations, etc. 40% - Student Success and Retention: Collaborate on academic unit and university initiatives to support retention and persistence, including but not limited to summer melt mitigation, bridge programs, academic recovery plans and proactive student interventions. Serve as a resource for academic support such as time management, study skills, and approaching professors and connect students to, key student support resources and make referrals as appropriate. Participate in new and continuing student programming, including but not limited to orientation planning for new student transition and implementing the college advising and registration process for continuing students. Assist college/school with the student academic standing process, including probation and suspension, dismissals, withdrawals, reinstatements, and re- enrollments. 5% - Other duties as assigned. Special Instructions to Applicants: For consideration, you must apply online. Please include a resume and cover letter. If you have any questions about this job positing or the application process, please email ********************* . Review of Applications Begins: A review of applications will begin immediately. This position will remain open until filled.

The Clinical Trial & Data Management Research Associate in the Institute for Clinical and Translational Science (ICTS) will be an integral member of the research team. This position will provide support for the ICTS by performing activities which are vitally important to ICTS mission, as well as to grow and foster innovation through research support endeavors. This position will apply clinical skills to administer, deliver, and evaluate research protocols. This position will primarily focus on research projects working with the Emergency Department. Duties to include but not limited to: * Perform clinical/health care research activities for departments throughout University of Iowa. * Screen participant for study eligibility. * Collaborate with Principal Investigator and the study team in the development, execution, administration and maintenance of protocols and clinical studies and provide input into descriptions of complex research procedures. * Assess participants for problems related to protocol. Oversee CRF development, database development and maintenance. * Participate in the design; development and testing of clinical research trial data systems. * Maintain communication between health care clinical information systems and research data systems. * Manage and organize regulatory documentation. * Prepare and submit regulatory submissions. * Assist in the development and administer study budgets. * Participate in preparation of grant applications for extramural funding. For a full job description, please send an e-mail to the contact listed below. About ICTS: The Institute for Clinical and Translational Science (ICTS) at the University of Iowa was approved by the Iowa Board of Regents in 2007 to support the work of investigators involved in clinical and translational science. Our mission is to accelerate translational science through programs to develop the translational workforce, to promote engagement of community members and other stakeholders, to promote research integration across the lifespan, and to catalyze innovative clinical and translational research. These efforts will lead to the development of novel therapies and healthcare delivery strategies, the integration of translational research and clinical practice, and, ultimately to measurable improvements in the health of Iowa and the nation. Percent of Time: 100% Pay Grade: 4A **************************************** Benefits Highlights: * Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans * For more information about Why Iowa?, click here Required Qualifications * A Bachelor's degree in a Health Science field or an equivalent combination of education and research experience. * A minimum of one year experience designing, developing, and implementing recruitment program materials. * Working knowledge of Good Clinical Practice (GCP) in research. * Excellent written and verbal communication skills. * Ability to work nights and weekends. * Must be proficient in computer software applications (MS Word, Excel, PowerPoint, and Outlook). Desirable Qualifications * Experience working on Emergency Medicine projects. * Current Emergency Medical Technician Certification. * Experience with REDCap, Epic and ACCESS. * Previous experience in data collection and entry. * Experience in processing research regulatory documents and ethics preparation. * Excellent time management skills and ability to perform detail-oriented work. * 1-3 years of clinical research experience. * Experience developing and working with research budgets/billing. * A current, valid Registered Nurse license or Respiratory Therapist license. * Database management experience including entering, tracking and maintaining data and troubleshooting. Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: Resume Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from positing and filled any time after the original posting period has ended. Successful candidates will be required to self -disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.Hybrid within Iowa: This position is eligible for a combination of on-campus and remote work. Remote work must be performed at a location within the state of Iowa and comply with the remote work program and related policies. Remote within Iowa: This position is eligible for primarily remote work but may require limited work onsite at times. Remote work must be performed at a location within the state of Iowa and comply with the remote work program and related policies. As previously discussed, this position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. For additional questions, please contact Amy Stewart at ********************* This position is not eligible for University sponsorship for employment authorization. Additional Information * Classification Title: Clin Trials Rsrch Associate * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: On Campus Compensation * Pay Level: 4A Contact Information * Organization: Healthcare * Contact Name: Amy Stewart * Contact Email: *********************

The Assistant Ombudsperson serves the entire University of Iowa community-including students, faculty, staff, and members of UI Healthcare-by providing a confidential, impartial, informal, and independent resource for addressing concerns and resolving conflicts. This role ensures that individuals have access to a safe and trustworthy environment where they can seek guidance, explore options, and resolve issues without fear of retaliation or breach of confidentiality. Acting as a neutral party, the consultant supports individuals in navigating interpersonal, academic, or workplace challenges through informal resolution strategies such as coaching, facilitated dialogue, and referrals to appropriate services. The consultant is committed to fairness, respectful communication, and ethical problem-solving, helping ensure that all members of the University community are treated justly within institutional systems. Beyond individual support, the consultant monitors emerging trends and systemic concerns, offering insights that may inform improvements to policies, procedures, and practices. This role plays a vital part in fostering a respectful and responsive campus environment where concerns are addressed constructively and collaboratively. There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold the University's commitment to creating welcoming and respectful environments for all. This position is eligible for hybrid/remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. This is a 50%-time position. Selected candidate must reside in Iowa. Key Areas of Responsibilities Non-Clinical Programs and Development, Presentation, and Evaluation * Provide conflict management services to students, staff, and faculty while identifying and notifying administrators of trends on campus. * Employ a wide variety of problem-solving techniques to assist visitors, including listening, helping to clarify problems, identifying and evaluating options, referral to other resources as necessary, coaching on effective conflict management, negotiation, shuttle diplomacy, 3Practice circles, and mediation, with an understanding that visitors must be consulted and grant permission before any direct action is taken. Strive to do no harm and develop a mutually satisfactory process for resolution. * Develop and maintain an impartial perspective regarding conflicts and concerns. When possible, the ombuds will seek out alternative explanations to try to understand the perception of other parties who are involved and develop a holistic perspective on the issues. * Bring to the attention of those in authority and if necessary, the entire University community, any concerns/issues regarding University policy, procedures, and personnel that should be addressed. Consultation Services * Provide informal and confidential consultation to members of the campus community who are aggrieved or concerned about an issue. * Remain independent and impartial and exercise good judgement. * Provide conflict management services to staff, students, faculty, and others by listening, offering information on university policies and processes, identifying other resources, developing options, coaching, negotiating, and mediating. Offer a safe environment to discuss any concerns or issues. * Apply essential knowledge of, and experience with, current University policies, procedures, and personnel in resolving complaints, and assist inquirers in interpreting University policies and procedures. Administrative Responsibilities * Effectively collaborate with all other offices and resources on campus. * Work effectively with visitors and campus resources. * Ensure that the integrity of the office is maintained by all ombuds office staff through independence, fair process, impartiality, confidentiality, and timely attention to the resolution of issues while treating people with dignity and respect. * Maintain caseload data, include user demographics, and provide support for the development of the annual report. To obtain the full job description including key areas of responsibility, technical competencies, and desirable qualifications, please contact Libby Kleppe at **********************. Required Qualifications * Bachelor's degree in psychology, social work, counseling, behavioral science, or a related field; or an equivalent combination of education and experience is required. * One year of experience in conflict management, law, ethnic studies, social science, psychology, education, social work, public administration, healthcare, alternative dispute resolution, and/or human resources in higher education, or related field. * Demonstrates an extensive proficiency in effectively and efficiently processing a high volume of information and the ability to develop and follow consistent processes with a high level of accuracy, organization, prioritization, and timeliness. * Proven experience in handling sensitive information with discretion, and a strong commitment to upholding confidentiality and integrity. * Proven ability to take initiative in challenging authority, when necessary, while being recognized for - active listening, sound judgment, and fair, solution-oriented problem-solving. * Demonstrated experience utilizing communication techniques and relationship building skills that enable one to work with a variety of individuals and groups in a constructive and collaborative manner. * Willingness to actively engage as a member of the International Ombuds Association and participate in relevant professional development opportunities. Desirable Qualifications * Master's degree in psychology, legal studies, social work, or healthcare. * Knowledge of University administration, structure, policies, and procedures. * Successful completion of the IOA Foundations Course. * A minimum of 40 Hours of Basic Mediation Training. * Training in conflict coaching and/or other alternative dispute resolution techniques. * Experience working in an Ombuds office. Application and Position Details * In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: * Resume * Cover Letter * Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Libby Kleppe at **********************. Benefits Highlights * Regular salaried position. Pay level 3A. Located in Iowa City, Iowa. * Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. * For more information about Why Iowa? Click here. Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information * Classification Title: Behavioral Health Consultant * Appointment Type: Professional and Scientific * Schedule: Part-time * Work Modality Options: Hybrid within Iowa, Remote within Iowa Compensation * Pay Level: 3A Contact Information * Organization: Office of the President * Contact Name: Libby Kleppe * Contact Email: **********************

This position is eligible to participate in remote work. Remote work must be performed at a location within the state of Iowa. Successful candidates who participate in remote work must comply with the requirements of the remote work program and related policies. This position will provide workflow analysis, optimization, application build, testing and implementation of software related to the Epic Cadence (Scheduling) and Epic Referrals applications. This position includes working with Project Management groups, key stakeholders, vendors, contactors, and end users regularly. This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Position Responsibilities Analysis/Design * Research system solutions * Collaborate with subject matter experts to analyze workflows and develop application design. * Create functional/technical specifications for system build and complex integrated systems. * Demonstrate features to the user community and assess applicability, impact, and value. Implementation * Configure and customize applications. * Review the application build for efficiency, completeness, and correctness. * Develop and maintain testing scripts for execution during special update and system upgrade cycles. * Perform unit and integrated testing of assigned application workflows. * Understand and adhere to Change Management policies and procedures. * Understand and adhere to IT Security policies and procedures. Support and Maintenance * Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role. * Troubleshoot/debug and identify malfunctioning systems. Implement fixes. * Resolve complex system problems through participation in 24 x 7 on-call rotations. * Document system design and build. * Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences. * Evaluate system upgrades to identify new functionality. Project Management * Create work plans and provide oversight for assigned projects. * Monitor and report progress of work plans. Business Analysis * Translate system and end user request into business solutions. Leadership/Staff Management/Financial Responsibility * Offer mentoring for staff and leadership in a specific area of expertise. Pay Grade: ******************************************************************************************************************************************** Salary: $57,749 to commensurate - 4B The University of Iowa offers a generous benefits package, including 24 days of paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at ****************************** Percent of Time: 100% Location: 3821 Ridgeway Drive, Coralville, IA 52241/Remote/Hybrid Staff Type: Professional & Scientific Type of Position: Regular Education Requirements Bachelor's degree in a related field or an equivalent combination of education and related application development/support experience. Experience Requirements * Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, preferably healthcare, typically 3-5 years of experience for an Application Developer role. * Experience contributing to an integrated information system implementation cycle though areas such as design, workflow analysis, build, training, implementation, testing, and support. * Experience working with application owners and/or vendors to define system requirements, integration requirements and understand business needs. * Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build. * Demonstrated knowledge of and experience with basic project management * Ability to communicate effectively both verbally and in writing with technical and non-technical staff. * Professional experience working effectively with individuals from a variety of backgrounds and perspectives. Desired Qualifications * Experience supporting an EHR in an ambulatory or hospital setting. * Experience with any of the following workflows: patient scheduling, referrals, prior authorization * Epic certification/accreditation related but not limited to the following: Epic Cadence, Epic Referrals * Demonstrated ability using tools for customizing vendor application software. * Experience collaborating with technical and non-technical staff on system implementation projects. * Strong problem-solving skills and experience adhering to regulatory requirements with respect to system configuration. * Proven ability to write application test scripts. To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization. For additional questions contact Nathanael Adam at ************************. Additional Information * Classification Title: Application Developer * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: On Campus, Hybrid within Iowa, Remote within Iowa Compensation * Pay Level: 4B * Starting Salary Minimum: 57,749 * Starting Salary Maximum: 105,246 Contact Information * Organization: Healthcare * Contact Name: Nathanael Adam * Contact Email: ************************

You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. Overview The Executive Director, International Tax Special Projects manages and is responsible for special projects pertaining to international tax, including the implementation of new global tax regimes to ensure compliance with tax laws and regulations. Provides leadership for tax related compliance for areas of responsibility. Performs tax planning analysis and research and makes recommendations to the VP, International Tax to minimize tax liability for area of responsibility. Location: The successful candidate will be ideally located at RGA's HQs in Chesterfield, Missouri in a hybrid work arrangement. For candidates outside of St. Louis, MO, RGA may consider offering relocation assistance or possibly allow a fully-remote work arrangement for exceptionally qualified candidates. What you will do * Monitor changes in the tax law pertaining to the OECD BEPS initiative (e.g., Pillar II), the new Bermuda corporate income tax, public country by country reporting, and other new global tax regimes. Advise management of the impact. * Collaborate with external tax advisors to understand relevant rules and the applicability to the company, modeling changes in tax law and leading the team to implement changes. * Works closely with the Global Tax team to train and provide oversight on the accounting implementation for new global tax regimes. Makes recommendations to minimize the tax impact of new regimes, collaborating with VP, International Tax, relevant stakeholders and external advisors. * Oversee the ASC 740 quarterly calculation for Pillar 2 and Bermuda corporate income tax. * Manages work area activities including, but not limited to, team/department workflow, establishing and monitoring quality goals, reviewing work completed by direct reports, ensuring timeliness and quality of tax preparation and reports and communication to associates and management. * Develops and maintains relationships with local consultants and RGA associates globally and locally. * Assists with the review of tax returns and other compliance activities pertaining to RGA's international operations, working closely and effectively with other team members with this area of responsibility. * Fosters a positive and engaged work environment. Mentors associates and gives guidance on associate development. * Manages international tax internal controls with respect to implementation of new global tax regimes and ensures they are properly adhered to for SOX compliance. * Coordinates with the SVP Global Tax to monitor the function's budget, ensuring efficient and impactful spending decisions to support functional goals. Serves as a point of contact for external advisors on invoicing and budgeting matters. * Maintains frequent contact with senior management and staff associates in finance to facilitate accomplishment of the company's objectives. * Participates in ACLI, coalitions, and lobbying efforts regarding area of responsibility. * Assists VP, International Tax with other special projects as they arise. Qualifications * Bachelor's Degree in Arts/Sciences (BA/BS) Bachelor's degree in accounting, finance or equivalent experience, (graduate/Masters degree in tax is preferred asset) * Certified Public Accountant (CPA) designation * 10+ Years Tax experience * 5+ Years International tax experience * 4+ Years Supervisory/management experience * 5+ Years Public accounting experience would be ideal * 3+ years insurance/reinsurance accounting experience is a preferred asset * Basic Word and advanced Excel skills * Advanced knowledge of international tax concepts and broad business practices * Advanced tax research and analytical skills * Advanced skills in managing multiple tasks and projects simultaneously, including the ability to delegate key areas of responsibility * Advanced persuasion skills when working with internal and external partners to resolve issues/problems * Advanced oral and written communication skills, demonstrating the ability to convey tax terminology that is meaningful and well received by internal and external contacts * Advanced project management skills * Advanced ability to investigate, analyze and solve complex problems/issues * Advanced skills in translating business needs and problems into recommendations and possible solutions * Advanced ability to analyze and improve business processes * Advanced ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines * Advanced ability to work well within a team and foster teamwork environment #LI-DL1 #LI-HYBRID What you can expect from RGA: * Gain valuable knowledge from and experience with diverse, caring colleagues around the world. * Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential. Compensation Range: $123,500.00 - $184,050.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.