How to hire an applications technician

How to hire an applications technician, step by step

Here's a step-by-step applications technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an applications technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new applications technician
• Step 8: Go through the hiring process checklist

What does an applications technician do?

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1. Identify your hiring needs

   Before you post your applications technician job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an applications technician for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An applications technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, applications technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of applications technicians and their corresponding salaries.

   Type of Applications Technician	Description	Hourly rate
   Applications Technician	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$28-60
   Technician Support Tier	A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show more	$18-37
   Information Technology/Support Technician	An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members... Show more	$14-31

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Troubleshoot
   • Technical Support
   • Customer Satisfaction
   • Java
   • Application Support
   • Data Entry
   • CAD
   • Linux
   • CRM
   • Software Applications
   • SQL Server
   • Customer Support
   • Application Design
   • JavaScript

   Check all skills

   Responsibilities:

   • Manage facility projects, produce facility reports preventive maintenance, work orders and administer maintenance program using CMMS and SCADA.
   • Manage paperwork associate with HVAC procedures.
   • Apply HTML and CSS skills to modify page content and its look and feel.
   • Create multiple spreadsheets for database and design site using PHP, HTML, and CSS.
   • Participate in a Unix to Linux migration, including the coordination of user testing to ensure a smoother transition.
   • Verify all patient information and prepare and explain radiology examinations to patients.

   More applications technician duties

3. Make a budget

   Including a salary range in your applications technician job description is one of the best ways to attract top talent. An applications technician can vary based on:

   • Location. For example, applications technicians' average salary in hawaii is 46% less than in new jersey.
   • Seniority. Entry-level applications technicians 53% less than senior-level applications technicians.
   • Certifications. An applications technician with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an applications technician's salary.

   Average applications technician salary

   $87,091yearly

   $41.87 hourly rate

   ---

   Entry-level applications technician salary

   $59,000 yearly salary

   Updated December 18, 2025

   Average applications technician salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$107,510	$52
   2	New Jersey	$105,541	$51
   3	New York	$105,537	$51
   4	Connecticut	$103,279	$50
   5	Virginia	$102,481	$49
   6	Massachusetts	$99,717	$48
   7	Ohio	$93,300	$45
   8	Michigan	$84,235	$41
   9	Texas	$83,473	$40
   10	Louisiana	$80,430	$39
   11	Oregon	$80,374	$39
   12	North Carolina	$78,541	$38
   13	Pennsylvania	$78,021	$38
   14	Florida	$77,985	$37
   15	Utah	$77,826	$37
   16	Illinois	$75,502	$36
   17	Oklahoma	$73,213	$35
   18	Arizona	$72,389	$35
   19	Minnesota	$71,479	$34
   20	Indiana	$71,307	$34

   Average applications technician salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Occidental Petroleum	$120,381	$57.88	1
   2	Applied Materials	$115,886	$55.71	25
   3	Insituform Technologies	$115,148	$55.36
   4	Halliburton	$115,127	$55.35	3
   5	Citi	$113,607	$54.62	18
   6	Dow Jones	$110,689	$53.22	3
   7	JPMorgan Chase & Co.	$109,952	$52.86	121
   8	Icma-rc	$109,377	$52.59
   9	Oshkosh	$107,870	$51.86
   10	Entegris	$107,657	$51.76	1
   11	Gemalto	$106,347	$51.13
   12	Anatomage	$105,999	$50.96	1
   13	Samsung Electronics Device Solutions (Semiconductor & Display)	$103,963	$49.98	3
   14	Barclays	$103,444	$49.73	1
   15	Monster Products	$103,176	$49.60
   16	Fast Switch	$103,125	$49.58
   17	Danisco US Inc	$100,329	$48.24
   18	IBM	$99,977	$48.07	148
   19	JSR Micro	$99,951	$48.05
   20	TPF Software	$99,907	$48.03

4. Writing an applications technician job description

   An applications technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an applications technician job description:

   Applications technician job description example

   Ferguson is currently seeking the right individual to fill a tremendous career opportunity for a telecommute Application Support Technician in Newport News, VA!
   
   **This opportunity is a contractor role, with possible full-time conversion. Please also note, due to the frequency and speed at which management has to hire contractors, this posting will remain up indefinitely. Hiring managers review the applications and resumes that have been submitted and will engage when needing to hire again.**
   
   The Application Support Technician is the first point of contact for all our Ferguson Associates. While providing a high level of customer service, the Application Support Technician answers incoming calls, tracks information in a ticketing system, uses a knowledge base tool along with their own personal expertise to resolve incidents in a timely fashion. The Application Support Technician escalates unresolved problem/issues/requests to the other support teams through FEI IT as required.
   DUTIES AND RESPONSIBILITIES:
   In addition to the essential job functions described above, all associates will perform duties as requested by management. Heavily utilize training, documentation/knowledge, and peers to develop Troubleshooting and Research skills. Consistently document and troubleshoot any reported issue.Develop and maintain strong relationships within the IT department.Develop and maintain an understanding of Corporate and IT policies and procedures.Develop good verbal and written communication skills.Develop “creative thinking” in troubleshooting techniques.Develop solid customer service and follow-up skills.Comply with defined ITIL processes.
   
   QUALIFICATIONS:
   Must have basic SQL knowledge.6-18 months relevant experience in a technical call center or comparable education.Experience with call/chat interface is ideal, along with any experience with ticketing systems Must have a basic understanding of general Programming languages.Oracle Cloud Infrastructure experience is preferred.Prior experience with EDI is preferred.Experience with mobile device OS is preferred Experience using MS Office products.Good communication skills required, both written and verbal.Good organizational skills preferred.Excellent customer service skills required.
   
   Perks
   Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, and holiday), employee assistance programs, associate discounts, community involvement opportunities, and much more!
   We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
   
   -
   The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
   
   Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
   
   Equal Employment Opportunity and Reasonable Accommodation Information

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right applications technician for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your applications technician job on Zippia to find and recruit applications technician candidates who meet your exact specifications.
   • Use field-specific websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with applications technician candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   Sometimes, it's not enough to interview applications technician candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new applications technician

   Once you've decided on a perfect applications technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   After that, you can create an onboarding schedule for a new applications technician. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an applications technician?