Receptionist jobs at Ascend Federal Credit Union - 10 jobs
Cool Springs Receptionist
Ascend Federal Credit Union 4.0
Receptionist job at Ascend Federal Credit Union
ABOUT US
Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 260,000 members from 27 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters. Ascend recognizes that its employees are critical to the credit union's sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward.
WHAT WE OFFER
Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union's commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership. Ascend's vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016-2025) and Training MVP Awards (2015-2025).
WHAT YOU WILL DO EVERYDAY
Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-members to and assist with the Teller Services experience. Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service by creating a positive member experience. Maintain full knowledge of all member service areas.
#LI-Onsite
HOW YOU WILL MAKE AN IMPACT
Greet members and non-members, ascertain their needs, update the lobby traffic log to ensure the proper personnel are alerted, and warmly handoff the member to the appropriate service representative or assist them with the Teller Services experience, if needed.
Assist members and non-members with inquiries and provide general information regarding the credit union.
Handle member issues including complaints and errors in an acceptable manner.
Answer telephone and take message or route call to appropriate personnel.
Provide account information requested by members such as account balance, cleared check information, deposits, withdrawals, transfers, checks returned, check verification, etc. Post requested transactions that cannot be handled through Teller Services which include credit card cash advances, cashier's checks and coin machine vouchers. Assist with transactions if member traffic warrants or during ITM downtime.
Perform maintenance to personal consumer accounts including address changes, ownership changes, and name changes.
Troubleshoot ITM issues and complete ITM disputes as needed.
Assist members and non-members with self-service coin machine if applicable to the branch location.
Assist members in completing appropriate paperwork and set-up for services. Be able to explain services to the member and demonstrate the use of the service. Cross sell when appropriate and make referrals for follow up by a financial services officer.
Issue instant issue cards via Card Wizard Instant Issue system. Assist with debit card disputes and card fraud.
Assist with mail and courier work.
Other duties include ordering checks, preparing stop payments, wires, ordering copies of statements and checks, issue direct deposit letters and proof of account letters.
Follow policies and procedures related to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Office of Foreign Assets Control (OFAC) daily to ensure compliance with current regulations.
Assist with opening and closing duties of the branch.
Provide notary service (if applicable).
Read all internal publications including HUB and Possibilities.
Perform other duties as required or assigned.
Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The organization reserves the right to modify, add, or remove duties at any time, with or without notice, to meet business needs.
WHAT YOU WILL NEED TO SUCCEED
Education
High school graduate or equivalent
Knowledge, Skills, and Abilities
Must be able to communicate with members, non-members, and co-workers in a positive, friendly manner.
Must present a professional image.
Must be accurate in all telephone and account maintenance transactions.
Working knowledge of Microsoft Office Products, specifically Outlook.
Must have ability to operate or have ability to be trained to operate related office equipment, including computer terminal, receipt and check printers, calculator, fax machine, copier, telephone, and cash advance machine.
Regular and reliable attendance is required.
CONNECT WITH US
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Ascend Federal Credit Union is an Equal Opportunity Employer.
$24k-27k yearly est. Auto-Apply 5d ago
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Market Data Procurement Associate
Stifel 4.8
Memphis, TN jobs
What You'll Be Doing The Market Data Services Specialist processes incoming invoices for vendor services, generates allocations for submission to accounting, monitors expected invoicing for any missing/delayed items, generates reports on an ad-hoc as well as scheduled reporting basis to critical business unit heads for service determinations, generates reporting for MISU credit program to the 3 applicable exchanges and monitors invoicing for proper credits due, monitor, track and update pricing/structural changes from vendors that change invoice reconciliation and allocation calculations.
What We're Looking For
* Process incoming invoices for vendor services for approval and submission to Accounts Payable.• Prepare allocations for submission to Corporate Accounting.• Monitor expected invoicing reports in MDM system to identify any issues of missing/delayed invoicing from vendors.• Generate spend reporting for business unit management on a scheduled basis as well as ad-hoc report requests.• Generate monthly reporting for the MISU credit program offered by NYSE/AMEX and OPRA and monitors subsequent invoicing to track credits due. • Monitor, track and update pricing and structural changes to services from vendors to maintain MDM system.• Cross train with the Market Data Procurement Analyst to enhance the support capabilities of the department.• Additional Market Data Procurement duties, including, orders for new service or changes to service and maintenance of the user and vendor information within the MDM system, as needed to support the operations of the department.
What You'll Bring
* Solid analytical, mathematical and problem solving skills.• Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Education & Experience
* Minimum Required: Bachelor's degree in Business/Accounting or equivalent experience and college coursework• Minimum Required: 1-3 years' in related field
Systems & Technology
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook• Familiarity with market data management systems. #LI-JK1
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
$65k-89k yearly est. Auto-Apply 18d ago
Deposit Operations Clerk
Independent Bank 4.3
Memphis, TN jobs
Job Summary: Deposit operations clerk processes new accounts. Balances demand deposit accounts, savings accounts, unpostable transactions and Certificate of Deposit control accounts. This position
will assist with proof operations and various other departments.
Primary Duties
1. Process wire transfers both domestic and international
2. Balance demand deposit accounts
3. Complete account maintenance
4. Ensure new accounts are opened accurately and on the same day reviewed
5. Other duties as assigned within this department or other departments.
6. Must be able to work overtime when necessary
Skills Required
· 1 year Banking Experience
· Proficient PC skills with word and excel
· Ten- Key by touch
· Customer Service skills
· Basic Accounting skills
$27k-31k yearly est. 11d ago
Front Desk Team Lead
Pugh 4.2
Nashville, TN jobs
Our Front Desk Leads are go-getters! They are responsible for driving integrity-based sales and new member acquisition in our clubs. This role offers hourly + commissions (no limit on this). If you are passionate about helping others start their fitness journey, have a competitive drive and a desire for growth in a fast- growing company, we want you!
Pay $16.00 - $17.00 per hour
Commissions (average $200- $300/month) depending on performance. There is no limit or cap on this.
Job type
Full-time
18+
Weekly day range
Weekend availability
Shift
4-8 hour shift
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Employee discount
Compensation: $17.00 per hour
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
$16-17 hourly Auto-Apply 60d+ ago
Office Services Specialist
Firefighters First Credit Union 3.9
Hendersonville, TN jobs
Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation's largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community.
Currently, we have an immediate opening for a Office Services Specialist to join our team! The Office Services Specialist supports daily office and facilities operations by ensuring a safe, functional, and welcoming workplace environment. This role serves as the key point of contact for visitors and vendors while coordinating front desk services, building maintenance, and workplace logistics. The Specialist works closely with internal teams and external partners to maintain building systems, shared spaces, and safety standards, contributing to efficient operations and a positive employee and member experience.
Primary Responsibilities:
Serving as the first point of contact at the front desk by warmly welcoming and assisting visitors, members, and vendors, ensuring proper check-in/check-out procedures in accordance with security protocols.
Providing comprehensive office support by coordinating conference and training room readiness which includes but is not limited to performing basic AV checks and ensuring shared spaces are clean, functional, and ready for use.
Providing administrative support for various departments by performing tasks including but not limited to data entry, copying, report preparation, meeting coordination, calendar management, and other general office functions as needed.
Performing a variety of administrative tasks including but is not limited to data entry, making copies, creating reports, and meeting coordination.
Supporting day-to-day facilities operations by maintaining kitchen and coffee supplies, assisting departments with special facility needs, and coordinating office moves and workspace changes.
Conducting routine inspections of building interiors, exteriors, parking areas, and landscaping; identifying issues, documenting findings, and coordinating vendor follow-up as needed.
Responding promptly to facility service requests by performing basic troubleshooting, preventative maintenance, and sourcing parts or supplies while maintaining accurate maintenance logs.
Monitoring building systems and vendor activity to ensure work is completed safely, efficiently, and to quality standards.
Supporting office safety and security by coordinating emergency drills, managing keys and access cards, and documenting inspections and compliance activities.
Travel:
Travel up to 10% of the time to visit regional offices, attend meetings, conferences, training, and other work-related events.
Basic Qualifications:
Education: High school diploma or GED.
Experience in one or more of the following: guest relations, sales, customer service, account management or banking.
Strong written and verbal communication skills.
Minimum 3 years of experience in office services, facilities support, front desk operations, or a related administrative or operational role.
Working knowledge of basic building systems, preventative maintenance practices, and vendor coordination; ability to perform light troubleshooting and inspections.
Proficiency with office technology and systems, including Microsoft Office (Outlook, Word, Excel), work order systems, and audio-visual equipment.
Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ***********************.
$24k-31k yearly est. Auto-Apply 11d ago
Office Assistant
Crosscountry Mortgage 4.1
Franklin, TN jobs
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Office Assistant provides support including calendar management, successful coordination of business meetings, and maintaining contact with all new clients. This position exercises independent judgment in the resolution of administrative needs and prioritizes and manages multiple projects simultaneously.
Job Responsibilities:
Manage calendar and schedule a variety of business meetings.
Handle incoming and outgoing phone and electronic communications.
Arrange travel and reservations, as needed.
Create well-organized, grammatically correct memos and emails.
Assist with special events planning.
Use various software applications such as spreadsheets and relational databases to keep the rest of the team informed on clients and deals.
Maintain constant contact with clients to ensure that the appropriate documentation is being submitted.
Handle any gifting programs.
Manage and maintain all marketing plans.
Qualifications and Skills:
Associates degree or bachelor's degree, preferred.
3+ years' experience as an executive administrative assistant in a management level setting.
Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
Excellent communication skills.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
#LI-CCMREC
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
$32k-39k yearly est. Auto-Apply 39d ago
Front Desk Sales
Pugh 4.2
Spring Hill, TN jobs
NOW HIRING FITNESS CONSULTANTS! Now hiring sales consultants to work in our new and existing clubs in one of the fastest-growing Fitness Franchises on the planet, Workout Anytime! This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization with over 20 years of experience in building and growing thriving gym franchises!
We are looking for candidates who are PASSIONATE about fitness and helping others achieve their goals. We are interested in hardworking and committed individuals who can thrive in a TEAM environment! The customer service of a WORKOUT ANYTIME fitness/sales consultant must be outstanding! Our club does not only provide 1on1 training, group training, tanning, hydromassage and free HIT training tips to our members but we also produce consistently amazing results in a healthy and effective way! Our entire TEAM will work together to provide support for each member and ensure they get the life-changing results they are after!
If you are selected to join the Workout Anytime team in your area you will be trained on our philosophies and how to meet and exceed your monthly expectations!
**Future promotional opportunities will be available to those who demonstrate excellence and leadership capabilities**
Candidate Requirements:
Ability to consistently generate new club memberships through contacting leads generated through marketing activities, generating referral leads from current membership base, and through engaging club tours for walk-ins.
Ability to quickly identify potential member's needs and use solution-selling techniques to build value in our club's amenities and services to the member and close the sale.
Ability to thrive in a competitive sales position while maintaining a cohesive team environment.
Ability to meet challenging monthly quotas and demonstrate production excellence within 30 days of starting.
Ability to work in a fast-paced environment and to handle and prioritize multiple tasks and demands including club cleanliness.
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
$26k-32k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Merritt Hospitality, LLC D/B/A HEI Hotels & Resorts 4.3
Nashville, TN jobs
About Us Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. With dedicated associates, we are poised to exceed our guest's every need. Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service to both our guests and fellow team members. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel Team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Essential Duties and Responsibilities
The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:
• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. • Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
• Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. • Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
• Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
• Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
• Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
• Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.
Qualifications and Skills
Education and Experience
• High School Diploma or equivalent required, and college degree preferred.
• Hotel experience preferred.
Knowledge, Skills and Abilities
• Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
• Ability to access and accurately input information using a moderately complex computer system.
• Ability to observe and detect signs of emergency situations.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$26k-31k yearly est. 2d ago
Market Data Procurement Associate
Stifel 4.8
Memphis, TN jobs
What You'll Be Doing
The Market Data Services Specialist processes incoming invoices for vendor services, generates allocations for submission to accounting, monitors expected invoicing for any missing/delayed items, generates reports on an ad-hoc as well as scheduled reporting basis to critical business unit heads for service determinations, generates reporting for MISU credit program to the 3 applicable exchanges and monitors invoicing for proper credits due, monitor, track and update pricing/structural changes from vendors that change invoice reconciliation and allocation calculations.
What We're Looking For
• Process incoming invoices for vendor services for approval and submission to Accounts Payable.
• Prepare allocations for submission to Corporate Accounting.
• Monitor expected invoicing reports in MDM system to identify any issues of missing/delayed invoicing from vendors.
• Generate spend reporting for business unit management on a scheduled basis as well as ad-hoc report requests.
• Generate monthly reporting for the MISU credit program offered by NYSE/AMEX and OPRA and monitors subsequent invoicing to track credits due.
• Monitor, track and update pricing and structural changes to services from vendors to maintain MDM system.
• Cross train with the Market Data Procurement Analyst to enhance the support capabilities of the department.
• Additional Market Data Procurement duties, including, orders for new service or changes to service and maintenance of the user and vendor information within the MDM system, as needed to support the operations of the department.
What You'll Bring
• Solid analytical, mathematical and problem solving skills.
• Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Education & Experience
• Minimum Required: Bachelor's degree in Business/Accounting or equivalent experience and college coursework
• Minimum Required: 1-3 years' in related field
Systems & Technology
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Familiarity with market data management systems. #LI-JK1
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
$65k-89k yearly est. Auto-Apply 19d ago
Overnight Front Desk Supervisor
Corporate Office 4.5
Nashville, TN jobs
The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.
The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.
Job Description
Omni Nashville Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you'll love working with the Omni Nashville Hotel - apply today!
The role of the Overnight Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. Additionally, he/she will be responsible for handling guest issues and forwarding along as needed. Working the third/overnight shift, this supervisor will serve as the Manager on Duty on certain evenings.
Responsibilities
Be pleasant, smile and greet all guests, using surnames when obtained.
To be thoroughly acquainted with all overnight policies and procedures.
To be thoroughly knowledgeable of all Front Office, Guest Services and Ideal Services Moments of Service scenarios, and execute to standard.
To be familiar with all technical equipment related to the Front Desk.
To be familiar with all hotel facilities and offerings.
To understand the influence and importance of all departments on the Front Desk.
Responsible for the training of new associates.
Must be able to run the desk in absence of Management.
Familiar with all reservation special packages.
Understand all radio codes and emergency procedures.
Qualifications
Minimum of 1 year Front Office or Guest Service experience required. Hospitality leadership experience outside of these departments may be considered. Strong understanding of front office hotel procedures and practices required.
Ability to obtain a State of Tennessee Alcoholic Beverage Commission server permit before date of hire.
Previous night audit experience preferred; understanding of night audit procedures required.
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to work cohesively with co-workers both within and outside of your department
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
Previous OPERA experience preferred, but not required.
Able to set priorities for the front office team and provide feedback to others that enhances performance.
Candidate must have proven leadership skills and must be able to direct, develop and motivate staff.
Ability to teach employees importance of, and how to greet guests and courteously solve requests.
Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance.
Stand or walk for an extended period or for an entire work shift.
Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.