Client Support Specialist jobs at Ascendo Resources

- 939 jobs

Peer Specialist
VNS Health 4.1
New York, NY jobs
VNS Health Peer Specialists/ Advocates are living examples of the transformative power of behavioral health intervention programs and who can uniquely relate to those that would benefit from VNS Health Behavioral Health services. Peer Specialists/Advocates embody our core values of Empathy, Integrity, and Agility to engage and connect community members suffering from chronic mental illness, psychological trauma, or substance abuse with meaningful resources. By sharing personal, practical experience, knowledge, and firsthand insights, Peer Specialists/ Advocates directly help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. Sharing your experience with others who are navigating behavioral health and substance use challenges is life changing which is why we welcome you to apply even if you don't meet all criteria . What We Provide Referral bonus opportunities Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Conducts phone and field outreach to locate and enroll clients/consumers/members into programs services Builds relationship and trust with clients and their family/caregiver and assists with their interactions with professionals on the team Works collaboratively on an interdisciplinary team to discuss care needs and identify solutions to support clients/consumers/members Applies mutually shared and lived experiences to build relationships and trust with the client/consumers/members Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves as a role model, advocate and mentor. Escorts clients/consumers/members to appointments as needed Advocates effective recovery-based services on behalf of clients/consumers/members. Assists in clarifying rehabilitation and recovery goals Teaches and models symptom management and coping skills for resilience. Empowers clients to take a proactive role in their recovery process Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoing education, guidance, support and encouragement Develops inventory of resources that will meet the client's needs as identified in the assessment and or-treatment process Provides navigation services to help clients/consumers/members connect with community-based services and supports Documents in EMR in accordance with program policies/procedures, VNS Health standards, and city, state and federal regulatory requirements Assists clients/consumers/members with transition to alternate housing, when appropriate Participates in case conferences, staff meetings, supervision and training programs Develops a mutual self-disclosure between themselves and clients/consumers/members. Serves as a bridge between team members and participant For Certified Community Behavioral Health Clinical (CCBHC): Educates clients about the different types of treatment available, including medications for addiction treatment Helps clients identify their strengths as well as obstacles to their recovery Assists clients with applying for benefits Provides resources for external and post-discharge services Participates as part of interdisciplinary team in discussion of, planning for and actively participating in treatment goals for clients/consumers/members For IMT, ACT, MC, OMH Suicide Prevention: Practice regularly in the community, including traveling to patients' homes, or schools, to engage frequently with clients. Navigate emergency situations Qualifications High school diploma or equivalent required FOR CCBHC ONLY: New York Certified Recovery Peer Advocate (CRPA) required Minimum of one year experience in a mental health, substance use treatment program, health care or human services setting, preferred Experience working with a severely mentally ill, psychological trauma, and/or substance using population, preferred Effective oral/written/interpersonal communication and relationship building skills required Ability to work independently and collaboratively on an interdisciplinary team Computer literacy (electronic health records, word processing, e-mail, internet research, data entry), required Valid New York State driver's license, as determined by operational/regional needs Bilingual skills in English and Spanish, preferred Pay Range USD $20.98 - USD $26.23 /Hr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
$21-26.2 hourly 5d ago
Garage Door Specialist - Experience Required
ABC Home & Commercial Services 4.1
Austin, TX jobs
Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Schedule: Monday - Friday Hours: Start to Finish (8:00 AM - 6:00 PM) May have to work a Saturday* once or twice a month, as well as on-call services. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. How You'll Make an Impact: As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation. Requirements What You'll Bring: Minimum 3 years of garage door repair and installation experience is required. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. Fluent in English (reading, writing, and speaking). Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Demonstrates patience and understanding in resolving customer concerns, even in challenging situations. Dependable and self-motivated with desire to work year-round. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Ability to walk for long periods of time in extreme temperatures including outdoors. Able to lift 50 lbs. or more. Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner. Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up. Always maintain positive attitude with customers, fellow employees, and supervisors. Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service. Attend department meetings and company or vendor training as required. Maintain necessary licenses or certifications and complete required continuing education. Always exhibit professional conduct, whether at the job site or driving company vehicles. Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property. Clean and clear the work area after job has been completed. Maintain and use required personal protective equipment at all times. Follow all safety protocols, regulations and company policies while driving. Always wear company uniform and maintain well-groomed appearance in accordance with company policies. Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers. May have to work a Saturday once or twice a month. Other duties as assigned. To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them! ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations. PM21 #INDP1
$39k-52k yearly est. 4d ago
Garage Door Specialist
ABC Home & Commercial Services 4.1
Texas jobs
Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Schedule: Monday - Friday Hours: Start to Finish (8:00 AM - 6:00 PM) May have to work a Saturday* once or twice a month, as well as on-call services. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. How You'll Make an Impact: As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation. Requirements What You'll Bring: Minimum 3 years of garage door repair and installation experience is required. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. Fluent in English (reading, writing, and speaking). Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Demonstrates patience and understanding in resolving customer concerns, even in challenging situations. Dependable and self-motivated with desire to work year-round. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Ability to walk for long periods of time in extreme temperatures including outdoors. Able to lift 50 lbs. or more. Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner. Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up. Always maintain positive attitude with customers, fellow employees, and supervisors. Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service. Attend department meetings and company or vendor training as required. Maintain necessary licenses or certifications and complete required continuing education. Always exhibit professional conduct, whether at the job site or driving company vehicles. Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property. Clean and clear the work area after job has been completed. Maintain and use required personal protective equipment at all times. Follow all safety protocols, regulations and company policies while driving. Always wear company uniform and maintain well-groomed appearance in accordance with company policies. Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers. May have to work a Saturday once or twice a month. Other duties as assigned. To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them! ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations. PM21 #INDP1
$39k-51k yearly est. 4d ago
Garage Door Specialist
ABC Home & Commercial Services 4.1
Driftwood, TX jobs
Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Schedule: Monday - Friday Hours: Start to Finish (8:00 AM - 6:00 PM) May have to work a Saturday* once or twice a month, as well as on-call services. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. How You'll Make an Impact: As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation. Requirements What You'll Bring: Minimum 3 years of garage door repair and installation experience is required. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. Fluent in English (reading, writing, and speaking). Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Demonstrates patience and understanding in resolving customer concerns, even in challenging situations. Dependable and self-motivated with desire to work year-round. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Ability to walk for long periods of time in extreme temperatures including outdoors. Able to lift 50 lbs. or more. Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner. Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up. Always maintain positive attitude with customers, fellow employees, and supervisors. Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service. Attend department meetings and company or vendor training as required. Maintain necessary licenses or certifications and complete required continuing education. Always exhibit professional conduct, whether at the job site or driving company vehicles. Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property. Clean and clear the work area after job has been completed. Maintain and use required personal protective equipment at all times. Follow all safety protocols, regulations and company policies while driving. Always wear company uniform and maintain well-groomed appearance in accordance with company policies. Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers. May have to work a Saturday once or twice a month. Other duties as assigned. To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them! ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations. PM21 #INDP1
$39k-52k yearly est. 4d ago
Help Desk Technician
Peerless Technology Services, LLC 4.3
Round Rock, TX jobs
Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas. We'll Provide: Pay range of $28-$38 per hour Paid time off and paid sick time Support/mentorship and a small team work environment Opportunities for continued growth and learning What You'll Do: Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations Troubleshoot and resolve problems related to hardware, software, networks, and security Install, configure, and maintain various IT systems and applications Respond to tickets in accordance with SLA guidelines and document all support activities Assist with onsite and remote support for clients as needed Contribute to the development of knowledge base articles and technical documentation Participate in projects and new technology implementations Skills You'll Need: Valid license and reliable transportation to travel to client sites Minimum 2 years IT industry experience in SMB environments - MSP experience preferred Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration Familiarity with networking concepts, firewalls, and VLANs Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.) Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder Nice to Have: Experience with virtualization technologies (VMware, Hyper-V) Experience with Microsoft Remote Desktop environments Experience with ticketing systems (e.g., Autotask) Knowledge of cybersecurity best practices Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************
$28-38 hourly 1d ago
Help Desk Technician
Consilium 4.1
Dallas, TX jobs
This role will provide maintenance of the computer desktop and laptop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal Help Desk. The role will be responsible for administration and internal support of PCs, printers, servers and related equipment. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations. Responsibilities: 80% Resolve computer support problems Provide helpdesk support and resolve problems to end user's satisfaction Maintain communications with customers during the problem resolution process. Monitor and respond quickly and effectively to requests received through the IT help desk Monitor email and ticket tracking system for tickets assigned to the queue and process based on priority Modify configurations, utilities, software default settings, etc. on user workstations Utilize and maintain the helpdesk tracking software Train computer users Perform user on-boarding and off-boarding Install, test and configure new workstations, peripheral equipment and software Maintain inventory of all equipment, software and software licenses Report issues needing escalation Manage PC setup and deployment for new employees using standard hardware, images and software Assign users and computers to proper groups and OUs in Active Directory Perform timely workstation hardware and software upgrades as required 10% Help Desk documentation, records and procedures Create, review and update Help Desk documentation as assigned. Review and recommend modifications to procedures. 10% Training and Quality Improvement Maintain in-depth knowledge of supported products and services Key Competencies Team player Excellent customer service Ability to be self-directed Planning & Organizing Problem Solving Time management
$38k-71k yearly est. 1d ago
Technical Support Analyst
Visionaire Partners 4.1
Orange City, FL jobs
Technical Support Analyst - 3-Month Contract (Orlando Area) Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation. What You'll Do: Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs Shadow and support the lead technician Replace outdated hardware (8GB PCs and 4:3 monitors) Handle hardware swaps for new systems, label printers, scanners, iPads, and more Keep workstations tidy and professionally organized (because cable chaos is never a good look) Manage inventory, follow device naming conventions, and escalate printer issues as needed Support SIM/TCP training sessions and related equipment Follow IT security processes and contribute to continual improvement initiatives What You Bring: 1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking) Strong deskside troubleshooting skills Ability to image, configure, and re-image PCs with approved apps and systems access Excellent documentation, communication, and customer service chops Flexibility to work some weekends or on-call shifts Valid driver's license, reliable vehicle, and ability to transport IT gear between offices Must pass background and drug screening (marijuana excluded) Details: Contract Duration: Jan 9, 2026 - Apr 9, 2026 Location: On-site across Orlando area offices Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.
$31k-43k yearly est. 5d ago
Help Desk Technician
Cornerstone Technology Talent Services 3.2
Richardson, TX jobs
Title: Help Desk Representative Type: Full-Time | Onsite CornerStone TTS is partnering with a growing organization to hire a Help Desk Representative who enjoys problem-solving, supporting end users, and working in a tight-knit IT environment. This is a great opportunity for someone who wants hands-on experience across systems, servers, and applications while working directly with a highly supportive Technical Director. About the Opportunity In this Tier 1 support position, you'll be the first point of contact for technical issues, troubleshooting a variety of hardware, software, and system questions. You'll assist internal users, document and resolve tickets, and escalate more complex issues when needed. Because the IT team is small, you'll have the chance to learn quickly, take ownership, and make an immediate impact. What You'll Do Provide first-level technical support via phone, email, and ticketing system Troubleshoot user issues related to desktops, software applications, authentication, and connectivity Assist with basic server-related tasks, system updates, and account provisioning Document incidents, resolutions, and recurring trends Collaborate with senior team members to escalate and resolve complex problems Deliver a positive support experience through clear communication and follow-through What We're Looking For Bachelor's degree OR equivalent experience Three or more years of experience in IT support, call centers, network operations, or software support Experience working with servers (Windows preferred) Strong troubleshooting skills and the ability to work independently Professional IT certifications are a plus and may substitute for experience Why This Opportunity Stands Out You won't get lost in a massive support team. With fewer than five people in IT, you'll work closely with leadership, grow your technical skills, and be part of a team that values collaboration, stability, and having fun at work.
$45k-77k yearly est. 3d ago
ERP Support Analyst
Abacus Group, LLC 4.5
Hauppauge, NY jobs
Our client is a manufacturing company. They seek a ERP Support Analyst to join their Hauppauge, NY office. Responsibilities Provide technical support to maintain, advance, and integrate ERP systems Provide timely ERP user assistance and technical support in resolving issues Analyze functional and cross-functional business process needs and develop process improvement recommendations Work closely with end-users to identify, analyze, and deploy core business processes and workflows that integrate into ERP systems and business intelligence platforms Modify procedures or changes in system integrations or applications to improve ERP systems' performance Review detailed technical specifications for software development, implementation, and/or integration into existing application infrastructure Create a KPI dashboard on ERP system performance and user adoption, including benefit-cost analysis and user feedback for management review Develop and maintain a strong understanding of the organization's financial transactions, reporting, and accounting structure Monitor and report routine system performance Requirements Bachelor's degree in information systems or a related field is required 2-5 years' experience as a Hardware/Software support Analyst ERP experience is a must (user experience is fine) Printer and peripheral maintenance required Working knowledge of standard hardware/software in a desktop/server environment, including MS Windows Server operating system, MS Office Suite, and Office 365, SQL database. Strong Excel skills Only local candidates; no relocation is available Reliable transportation, there is no public transportation available Candidates must have a green card or US Citizenship; no sponsorship or transfers are available JobID: 47418
$37k-62k yearly est. 3d ago
Support Analyst
Inceed 4.1
Houston, TX jobs
Support Analyst Compensation: $25 - $30 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Support Analyst to join their team! Join a dynamic environment where you'll oversee escalations from the help desk, acting as a pivotal infrastructure support expert. This opportunity arises as the company seeks to backfill a crucial role, ensuring seamless support for their technical operations. Dive into a role that offers growth and a chance to make a significant impact. Key Responsibilities & Duties: Manage escalations from the help desk efficiently Provide support for VM and physical machines Handle DNS entries and Active Directory tasks Set up and configure Fortinet systems Conduct Level 1 networking tasks Troubleshoot and maintain Kubernetes deployments Ensure smooth operation of V Center Collaborate with team members for problem-solving Required Qualifications & Experience: Minimum 1-year experience with V Center Proficient in storage solutions: Pure, Vast, or Net App Basic knowledge of Kubernetes troubleshooting Fundamental understanding of Linux systems Nice to Have Skills & Experience: Experience with advanced networking solutions Familiarity with DevOps practices Exposure to advanced Linux configurations Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit Other Information: 100% onsite position with a focus on team collaboration Two-round interview process for a swift hiring decision Immediate start date for the right candidate If you are interested in learning more about the Support Analyst opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #IND
$25-30 hourly 3d ago
AP Systems Support Specialist
Cornerstone Technology Talent Services 3.2
Irving, TX jobs
Work Setting: Hybrid (3 days onsite / 2 days remote) Schedule: 8:00 AM - 5:00 PM (flexible start/finish) We're seeking an AP Systems Support Specialist to deliver high-quality functional support for an enterprise-level AP automation platform. This opportunity combines a strong accounting background with hands-on experience in AP automation and ERP ecosystems. You'll troubleshoot issues, guide customers on best practices, and manage end-to-end resolutions across multiple accounts. This is a customer-focused, problem-solving, and highly collaborative position, working closely with Sales, Implementation, Product/R&D, and IT teams. What You'll Do Provide functional support by analyzing requests, documenting findings, and delivering timely resolutions. Advise customers on configuration, adoption, and best practices to optimize AP automation. Manage a portfolio of ~80-100 client accounts, handling tickets ranging from quick fixes to longer investigations. Communicate clearly and proactively, primarily via email and scheduled client calls. Partner cross-functionally to resolve issues and minimize escalations. Support seamless transitions from Implementation to Support post-go-live. Contribute product feedback and share process improvements with internal teams. Participate in knowledge-sharing sessions and operational reviews. What You'll Bring Required: Degree in Accounting or equivalent AP experience. Familiarity with AP automation platforms and empathy for daily AP team challenges. Experience with ERP systems (e.g., Sage Intacct, NetSuite, QuickBooks Desktop/Online, Microsoft GP, CDK). Excellent written and verbal communication skills. Strong analytical and organizational skills; able to manage multiple clients and priorities simultaneously. Preferred: Previous SaaS support or AP automation experience. Familiarity with ticketing systems or CRM platforms. Bilingual in French or Spanish (a plus). Who You Are Curious and proactive learner who thrives on solving complex problems. Empathetic, patient, and customer-oriented. Organized multitasker with exceptional follow-through. Collaborative teammate who owns issues through resolution.
$69k-103k yearly est. 1d ago
IT Operations Specialist
Prestige Staffing 4.4
New York, NY jobs
Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success. Requirements 3-5 years of experience in system administration or a similar IT support role Proven experience managing on-site inventory, hardware requests, and vendor coordination Strong Mac experience is essential Expertise in providing white-glove, high-level support In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections) Familiarity with Google Workspace and Microsoft 365 platforms Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms) Experience with Active Directory or Okta for user provisioning and permissions Competency in handling user access requests and security protocols Experience with mobile device management (MDM) and software/hardware installations Ability to assist with conference room technology setup and troubleshooting Responsibilities Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions Provide in-person, white-glove support for end-users' hardware and software issues across various devices Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting Perform routine maintenance, updates, and system checks Document support requests accurately in the ticketing system and ensure timely resolution Escalate complex issues appropriately to specialized support teams as needed
$40-50 hourly 2d ago
Application Support Specialist
Seneca Resources 4.6
New York, NY jobs
Application Support Specialist Contract (multi-year) Hours: Evenings We are seeking an experienced Application Support Specialist to provide technical support and maintenance for mission-critical applications used by NYPD 911 Police Communication Technicians and Dispatchers. This role ensures the stability, performance, and reliability of iCAD systems and related applications across multiple site locations. Key Responsibilities: Provide application software support for NYPD 911 communication systems, including iCAD and integrated third-party applications. Monitor, review, and analyze application crash dump files to identify bugs and recommend software enhancements. Oversee iCAD servers, workstations, and applications using monitoring tools such as SolarWinds and ESMD. Maintain, troubleshoot, and repair computer systems, hardware, and peripherals for over 600 users. Serve as the first point of contact and escalation for Windows and iCAD break-fix issues. Troubleshoot and resolve issues with third-party applications integrated with mapping systems and iCAD across 500+ workstations. Review system and application logs to diagnose and remediate production floor problems promptly. Qualifications: Strong knowledge of Windows operating systems and application troubleshooting. Experience with monitoring tools (SolarWinds, ESMD) and log analysis. Familiarity with iCAD or similar dispatch systems preferred. Ability to manage hardware and software support for large user environments. Excellent problem-solving and communication skills. About Seneca Resources: At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
$47k-73k yearly est. 5d ago
Help Desk Technician
Seneca Resources 4.6
Austin, TX jobs
Our public sector client in Austin, TX is seeking a Help Desk Technician to join their technical support team for a 6-month contract, with a strong likelihood of conversion to full-time employment. This is an onsite position supporting day-to-day IT operations for internal staff. In this role, you will provide front-line technical support by responding to inbound calls, service tickets, and emails in a timely, professional manner. You will troubleshoot and resolve issues related to hardware, software, user accounts, and network connectivity. Responsibilities include password resets, printer configuration, break/fix support, onboarding setup, updating website content, supporting conference room A/V, and resolving more complex issues using documented procedures. This position requires strong communication, attention to detail, and a customer-first mindset. SEO keywords included: Help Desk Technician, IT Support, Desktop Support, Technical Support Specialist, Service Desk, Active Directory, Microsoft Azure, Windows 10 Support, Public Sector IT Jobs, Austin IT Jobs . Required Skills/Education Proven experience delivering superior customer service across multiple channels (phone, email, in-person, or chat). 2 years of experience supporting end users with varying levels of technical proficiency. 2 years of experience supporting computers, software, and systems including Microsoft Office Suite, Windows 10, and Adobe products. 2 years of experience troubleshooting information systems and resolving technical issues. 1 year of hands-on experience using Active Directory for account and access management. 1 year of experience working with cloud technologies such as Microsoft Azure. CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Preferred Experience 1 year of demonstrated initiative and desire for long-term career growth within an organization. Strong interest in advancing into more complex IT roles within a structured career path. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
$34k-45k yearly est. 5d ago
Executive IT Support Specialist
Summit Staffing Partners 3.8
New York, NY jobs
Our client is a PHENOMENAL global alternative investment / M&A firm located in Midtown Manhattan. As one of the longest standing investment firms in the world, the organization has continuously expanded its footprint across a broad spectrum of the financial markets. Combining in-depth fundamental analysis with strategic trading and superior sourcing capabilities, our client is a globally recognized leader in its space. The firm excels as strategic investors, engaging dynamically in a wide range of investment and M&A opportunities. Position Overview: This role is for an Executive IT Support lead who loves all things technology and has a demonstrated background in troubleshooting and IT support. This role involves managing desktop and network support for several key executives, including the organization's Managing Partner, both in-office and at various offsite locations. The selected candidate will be the primary contact for all technology-related issues within these environments. Key Responsibilities: Manage desktop and network support services for the Managing Partner and other senior executives. Provide outstanding VIP technical support to ensure effective and efficient service delivery. Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations. Lead and manage technology projects, such as: Establishing home networks with backup internet connectivity. Upgrading security camera systems at residential sites with minimal disruption. Assisting in multimedia content creation for marketing and promotional efforts. Troubleshoot mobile, desktop, and laptop issues as they arise. Provide IT support for both business-related and personal travel. Analyze current processes to identify inefficiencies and recommend improvements. Stay updated on the latest trends and advancements in IT infrastructure. Key Qualifications: Bachelor's degree in Information Technology or a related field. 4+ years of experience in IT or a related industry. Strong verbal and written communication skills. Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required. Experience with Windows 10/11 and Microsoft Office Suite; knowledge of Windows Server is a plus. Strong problem-solving abilities and a resourceful, innovative mindset. Interest in high-end consumer electronics. Experience working with AV technology for both professional and home settings (e.g., Crestron, Zoom, Streaming Services, Sonos). Ability to collaborate with network administrators and security professionals to maintain secure residential networks. Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices. Client-focused with high energy, always willing to go the extra mile to meet needs. Excellent interpersonal skills, including the ability to explain technical issues in simple terms to individuals with varying levels of technical expertise. Professional demeanor and ability to remain composed in high-pressure situations. Comfortable working with external vendors and technicians to resolve issues. Willingness to handle on-call duties when required and take ownership of all requests, escalating when necessary.
$33k-43k yearly est. 3d ago
Technical Support Analyst
Visionaire Partners 4.1
Deerfield Beach, FL jobs
Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth! RESPONSIBILITIES: Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements. Help to service and maintenance audio-visual equipment as needed. Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal. Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements. Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool. Fully document all service management incidents and requests in ServiceNow ITSM Suite Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions. Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level. Assist in the mentoring and training of all TSA II team members. Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions. Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed. Act as the primary escalation point for vendor and operations team communications during individual market center system outages. Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment. This is a 6-month contract-to-hire position in Deerfield Beach. Enjoy an onsite work environment. REQUIRED SKILLS: 8+ years of help desk support experience High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology Exposure to ITIL foundational structures Warehouse experience PREFERRED SKILLS: Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE) Bachelor's degree Must be authorized to work in the US. Sponsorships are not available.
$32k-44k yearly est. 5d ago
Data Integration & Material Mapping Specialist
Firstpro, Inc. 4.5
Ewing, NJ jobs
Our client is seeking a detail-oriented Data Integration & Material Mapping Specialist to support a critical acquisition integration project. This role involves transforming incoming material, product, and PDF-based information into company-standard templates and terminology. If you excel at highly tactical, structured work and love ensuring data accuracy, this is an ideal short-term assignment. Duration: 2-3 Months (Early January Start) Schedule: 3 Days Onsite per Week (Ewing, NJ) Commitment: Must be able to commit to the full contract with no vacations or breaks Key Responsibilities Prepare and organize data and information from an acquisition for upload into company systems Perform material description enrichment and transformation into company-standard terminology Map PDF data into internal load templates with high accuracy Execute structured, rules-based data transformation tasks Ensure all information follows predefined data standards and formatting guidelines Perform precise data entry using templates (Excel-focused; “glorified Excel”) Support overall acquisition integration tasks and documentation Required Skills & Experience Strong attention to detail and ability to follow strict data rules Excellent Excel and MS Office skills Experience working with templates and high-volume data entry Ability to interpret PDFs and accurately map data into company formats Prior material data experience is a significant plus Comfortable with tactical, structured workloads
$65k-103k yearly est. 4d ago
Construction Technology Specialist
MSI Company 4.7
Fort Lauderdale, FL jobs
SCOPE AND ORGANIZATIONAL IMPACT Our Construction Technologies Specialist position works to standardize field workflows and drives adoption of construction management platforms across projects. They bring deep knowledge of construction management processes from project setup through document control, RFIs and submittals, quality and safety routines, schedule handoffs, change management, and closeout. Working closely with Operations, the Lead Specialist position translates jobsite realities into clear, scalable practices, coordinates rollouts and training, and keeps feedback loops open so standards stay practical. They mentor others, support change in the field, and ensure technology use strengthens safety, quality, schedule, and cost outcomes. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Define and maintain SOPs, checklists, and standardized workflows that work on jobsites Lead end-to-end implementation efforts for new or changed workflows, including planning, site readiness, pilot design, cutover playbooks, and go-live support Travel to project sites to observe current processes, coach teams, capture pain points, and share best practices Run change impact reviews with Operations and Shared Services and align roles and responsibilities across teams Plan and deliver training and communications for new or changed workflows Partner with team members to shape configurations, forms, logs, dashboards, and reports that match operational needs Track adoption and data quality with straightforward KPIs; drive corrective actions with project leadership and report results Surface system limitations and translate field needs into clear vendor enhancement requests and help influence product roadmaps Coordinate with vendors on release timing, feature fit, and known issues; validate fixes and communicate impacts to project teams Lead cross-functional working sessions to resolve cross-project process issues and improve handoffs Support evaluations and pilots of new tools and features with clear goals, test scripts, and success criteria; recommend go/no-go Act as an escalation point for process questions and adoption blockers; route technical issues to the right teams and follow through to closure Mentor team members and project champions to build onsite capability and sustain standards over time Perform other duties as assigned EDUCATION AND WORK EXPERIENCE Minimum bachelor's degree in the field of Construction Management, Engineering, Business or a related field (or equivalent experience) 6+ years in construction operations with strong project team exposure Demonstrated experience with construction management platforms (e.g., Procore) Proven experience with prevalent ERP platforms (e.g. CMiC, Oracle, Sage 300) is a plus Expertise with field workflows, including document management, RFIs, submittals, quality, safety, and scheduling Demonstrated experience with cost control processes related to construction, such as management of contracts, budgets, change orders, etc. Proven record of creating SOPs, running trainings, and leading adoption across multiple implementation initiatives Strong interpersonal and coaching skills; experience managing cross-functional stakeholders Proven ability to translate business and user needs into scalable, platform-based solutions Ability to lead change management efforts and facilitate field adoption of new technologies Excellent written and verbal communication skills, with the ability to train and influence diverse project teams Problem-solving skills and an innovative mindset for improving business processes and technology utilization Bilingual (English/Spanish) preferred
$67k-99k yearly est. 3d ago
ERP Support Specialist
Inceed 4.1
Houston, TX jobs
ERP Support Specialist Compensation: 65,000-85,000, depending on experience Inceed has partnered with a great company to help find a skilled ERP Support Specialist to join their team! Join a dynamic manufacturing company as an ERP Support Specialist, where you'll play a crucial role in optimizing ERP systems. Collaborate with senior analysts, engage in configurations and upgrades, and support end users. Dive into SQL database support and enhance your technical skills in a thriving environment. This role is perfect for someone passionate about IT and technology, eager to learn and drive automation. Key Responsibilities & Duties: Assist with ERP configurations and upgrades Support end users with ERP-related issues Engage in reporting and SQL database support Collaborate with senior analysts for ERP enhancements Manage production controls and order entry processes Drive automation and technology initiatives Learn and adapt to new ERP functionalities Required Qualifications & Experience: Experience working in the manufacturing industry IS A MUST Experience providing ERP system support IS A MUST Understanding of order entry and production controls Passion for IT and technology Self-motivated and proactive Nice to Have Skills & Experience: Knowledge of SQL databases Experience with Crystal Reports Experience implementing an ERP system Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the ERP Support Specialist opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$33k-43k yearly est. 3d ago
Technical Support Representative
Cornerstone Technology Talent Services 3.2
Irving, TX jobs
🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.
$32k-36k yearly est. 3d ago