Service Manager jobs at ASGCO - 1010 jobs

Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer's application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com, and for a sneak peek into what it's like being a part of the Kaeser Family, visit us.kaeser.com/people. We are seeking individuals who have worked in an industrial/service/sales environment to fill the position of Subscription Services Manager for our Fredericksburg location. Job Description The selected candidate will: Deliver a positive customer service experience to customers utilizing Kaeser Subscription Services by managing the monitoring of subscription assets to reduce costs and deliver maximum uptime. Maintain effective coordination and communication of the inter department activities that support the subscription services. Maintain proper response times to alarms, warnings and incidents to minimize downtime associated with subscription services. Required Qualifications The successful candidate's background will include: Bachelor's Degree Required. 5 years' experience in customer service, preferably in industrial or manufacturing. Good communication skills/phone skills required. Computer skills, including proficiency in Google Workspace. SAP experience preferred. Physical attendance at worksite as required. We offer a competitive salary, excellent benefit package including Profit Sharing and 401(k) Plan as well as an on-site exercise facility, free exercise classes and a health and wellness program. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer's application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com, and for a sneak peek into what it's like being a part of the Kaeser Family, visit us.kaeser.com/people. We are seeking individuals who have worked in an industrial/service/sales environment to fill the position of Subscription Services Manager for our Fredericksburg location. Job Description The selected candidate will: Deliver a positive customer service experience to customers utilizing Kaeser Subscription Services by managing the monitoring of subscription assets to reduce costs and deliver maximum uptime. Maintain effective coordination and communication of the inter department activities that support the subscription services. Maintain proper response times to alarms, warnings and incidents to minimize downtime associated with subscription services. Required Qualifications The successful candidate's background will include: Bachelor's Degree Required. 5 years' experience in customer service, preferably in industrial or manufacturing. Good communication skills/phone skills required. Computer skills, including proficiency in Google Workspace. SAP experience preferred. Physical attendance at worksite as required. We offer a competitive salary, excellent benefit package including Profit Sharing and 401(k) Plan as well as an on-site exercise facility, free exercise classes and a health and wellness program. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

GEA Group is searching for a Senior Manager of Field Service for our Eastern Region. Responsibilities: Responsible for sales budget and gross margin achievement. Responsible for the management of field service technicians, coordination staff, and back-office support center personnel (i.e. troubleshooters, vibration analyst, and reliability specialist). Evaluates field service reports and assures adequate completion, areas for correction, and selling opportunities. Conduct customer visit to build customer relationship and provide insight on what services GEA can provide. Participate in the preparation of annual service departmental budget and capital appropriation. Apprises management of trends in equipment performance or reliability and solutions to warranty situations. Reviews time sheets, service tickets, and expense reports prior to submission. Manage schedule of service work. Assists with budget forecasts and provides staffing recommendations, potential new business, and marketing services. Assists in compressor research and development. Assists customer/user in plant system problem solving. Successfully meet key performance indicators. Responsible for the adherence of all corporate guidelines and strategic initiatives. Provides quotes for repair estimates for compressor repairs and rebuilds. Interfaces with vendors, customers/users on situations requiring supervisory decision making. Initiates and manages service orders and service agreements. Provide training, coaching, development, and motivation. Identify areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. Aids in the collection of delinquent accounts. Reviews inspection reports and compressor modification sheets. Assists in compressor research and development. Assists customer/user in problem solving via phone conversations. Develops and maintains pricing for standardized services offered by the company. Develops and maintains a streamlined system for handling troubleshooting calls. Manages and oversees all Chem-Skid start-ups (Domestic and International). Administers service department policies and writes service bulletins for known service issues. Works closely with warranty department to minimize warranty costs for “chem-skid” start-ups Apprises management of trends in equipment performance or reliability and solutions to warranty situations. Requirements: Bachelor's degree in engineering or another technical related field At least 3 years of experience in industrial refrigeration At least 3 years of experience in sales and business development. At least 5 years of business leadership experience. Experience with remote field service management strongly considered. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. The typical base pay range for this position at the start of employment is expected to be between $100,000.00 - $125,000.00 per year. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards. Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

Electro-Mechanical - Federal Pacific- Switchgear Facility is searching for a high-energy and results-oriented Operations Manager to manage our continued drive toward world-class manufacturing. The ideal candidate will be a seasoned professional with a proven track record of success in developing and executing process improvement, leadership development and plant management. As a member of the leadership team, you will be responsible for overseeing all aspects of the facility's production, growth and operational excellence as well as helping ensure alignment with the company's overall objectives. Responsibilities: As the Operations Manager, the candidate will ensure the business runs efficiently by overseeing daily production, optimizing workflows and managing staff and resources while ensuring safety, quality and ISO compliance. This position will be key to ensuring a safe, compliant manufacturing operation with Zero tolerance for preventable accidents. The candidate will oversee the facility's management team, ensure cross-departmental coordination and maintain performance tracking via established KPIs. The candidate will also oversee Operational Excellence in association with the corporate OpEx team and manage Lean activities, 6-sigma development, process automation and manufacturing readiness activities. Continue to drive a culture of performance and growth while fostering a positive workplace through a diligence to safety, strong communication and employee engagement. Develop and coach supervisors and team leads to build sustainable operational capability. Financial oversight- Support development and execution of annual operating plans and department budgets as well as lead capital strategy & planning, product cost reduction and business process management to achieve world-class operational performance. Coordinate, lead and execute improvement projects and initiatives in order to achieve business needs and objectives. Focus on waste elimination and bottleneck identification via a culture of teamwork and individual engagement. The individual will need to effectively communicate throughout the organization and collaborate with all levels of personnel to achieve target performance and share best practices within the organization. Qualifications: BS or BA in Operations Management, Business Administration, Management, Engineering, or other related field is desired Minimum 10 years of manufacturing experience with front-line supervision a plus Advanced interpersonal and supervisory skills Self-directed and results driven with strong leadership skills 6-Sigma certification or verifiable project experience Significant experience with EH&S in a manufacturing environment Strong Strategic thinking and problem-solving skills required. Why Join Us: Opportunity to lead a high-caliber team and make a significant impact on a growing company Work in a fast-paced and dynamic environment Competitive salary and benefits Be part of a company that is committed to innovation and excellence. About Us: Headquartered in Bristol, Virginia, Electro-Mechanical is one of America's largest privately held, manufacturers of electrical apparatus. Acquired in 2024 by Oaktree Capital Management, EMC is a platform business positioned for significant growth both organically and through acquisition. Our family of companies includes Line Power, Federal Pacific and Mirus International. These companies are recognized throughout North America and around the world for the supply of high-quality power distribution components used in the Utility, Data Center and Renewable Energy markets. Travel Minimal travel required (primarily vendor-related or training). EMC expects that every team member will be guided by EMC's Guiding Principles. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

Drive Operational Excellence at the Heart of Critical Power Mitsubishi Electric Power Products, Inc. (MEPPI) - Critical Power Solutions Division (CPSD) - is seeking a Project Manager to help drive operational excellence across the division. In this role, you will develop and implement strategies that enhance operational efficiency and effectiveness, identify and evaluate improvement opportunities, and lead key initiatives that support CPSD's business objectives. The Project Manager will partner closely with cross-functional teams to improve processes, ensure project success, and contribute to MEPPI's commitment to delivering high-quality, reliable solutions to our customers. What You'll Do: Develop and execute operational excellence strategies in collaboration with division leadership. Analyze business processes to identify inefficiencies and recommend effective solutions. Lead cross-functional project teams-internal and external-on process improvement projects, special initiatives, and cross-divisional efforts. Propose and implement process improvement plans using Lean, Six Sigma, and other continuous improvement methodologies. Build, track, and evaluate KPIs to measure initiative progress and success. Develop process documentation, training materials, and provide hands-on training to employees on new processes and best practices. Create reports and presentations to communicate project status, outcomes, and change management impacts. Facilitate continuous improvement teams to promote collaboration, information sharing, and problem solving. Manage multiple simultaneous projects, ensuring all initiatives are delivered on time, within budget, and aligned with operational excellence standards. Represent the Division professionally through timely and collaborative interactions with internal stakeholders and external partners. What You'll Bring: Bachelor's degree in marketing, business, engineering, or a related field; plus 5+ years of experience in project management and implementing operational excellence/continuous improvement initiatives, or equivalent education and experience. Formal training and experience in project management (PMP preferred) and continuous improvement programs (Lean/JIT, 5S, KATA, Six Sigma). Strong knowledge of continuous improvement tools and methodologies, such as DMAIC, SIPOC, VOC, process mapping, and value stream mapping (VSM). Excellent interpersonal, communication, and presentation skills to effectively engage employees and customers. Advanced analytical and problem-solving skills to assess complex issues and identify strategic solutions. Ability to manage multiple priorities in a fast-paced, evolving environment. Advanced proficiency with Microsoft Office and familiarity with service management software tools. What's in It for You? Comprehensive Health Coverage: MEPPI covers 90% of the cost for medical, dental, and vision plans. Retirement Plans: 401(k) with company match up to 4% to help secure your financial future. Generous Paid Time Off: Vacation accrual beginning after 90 days, plus 12 paid holidays annually. Career Development: Training programs and educational assistance to support your professional growth. Employee Perks: Profit sharing, access to a 24/7 fitness center in Warrendale, PA, and participation in MEPPI's Wellness Program. Why MEPPI? At MEPPI, you'll be part of a team driving innovation in large-scale visual display systems, transportation, and power solutions. As a U.S. affiliate of Mitsubishi Electric, we combine global expertise with local execution, providing employees with a collaborative environment where their contributions make a lasting impact. Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace and welcomes applicants from all backgrounds. Notice to Agencies and Search Firms: MEPPI does not accept unsolicited resumes from agencies or search firms. Any resumes submitted without a signed agreement will become the property of MEPPI

Belong to Something Beautiful At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. Ready to remove the compromise between passion and profession? As Store Manager, you'll be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you lead store operations, develop and coach your team, and elevate the client experience. What You'll Do: Lead Store Operations & Client Experience. Oversee all daily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high-volume environment. Inspire & Develop High-Performing Teams. Lead with vision and passion to coach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals. Recruit & Cultivate Top Talent. Attract, recruit, and onboard exceptional talent, building an inclusive team that embodies Sephora's values and consistently delivers the signature service clients love. Drive Performance Through Feedback. Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support each team member's career journey and engagement. Champion Continuous Learning. Foster a spirit of ongoing learning through thoughtful coaching, open dialogue, and providing resources to enable associates and leaders to reach their highest potential. Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences. Ensure Operational Excellence. Uphold Sephora's standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines. Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, swiftly adapting to shifting priorities and opportunities within a vibrant, ever-evolving retail landscape. What You'll Bring: Store Manager Experience. Demonstrated success in high-volume, complex retail or hospitality environments, with a demonstrated ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets. Visionary Leadership Skills & Business Acumen. Strong ability to recruit, inspire, and develop top talent, fostering an energetic, collaborative atmosphere that delivers outstanding results. Exceptional Communication & Interpersonal Skills. Adept at building trust, clarity, and enthusiasm not only within teams but also with senior leadership. Skilled at managing conflict, facilitating complex discussions, and ensuring alignment. Passion for Developing Others. Passion for empowering teams via mentorship, real-time coaching, feedback, and fostering a culture of learning and accountability. Client-Centric & Growth Oriented. Experience creating personalized, memorable experiences for lasting loyalty and satisfaction, and balancing operations with business growth. Where and How: Location. This role requires on-site work at The Outlet at Sparks I80 & Sparks Blvd, Sparks, NV 89434, United States (US). Availability. This role requires availability including evenings, weekends, and holidays. Physical Requirements. This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment. You must be able to handle and apply products to clients-with or without accommodation. What You'll Get: The annual base salary range for this position is $76,100.00 - $88,500.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days. Caring Community. You'll lead your store like a community - where everyone feels seen and supported - building confidence among your team and positively impacting clients. Fulfilling Path. Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way. Meaningful Work. With a cultivated passion for beauty, your career is your stage. We'll give you the environment and support your need to do more than sell products; you'll contribute to the transformation of your team, customers, and community. Rewards as Unique as You: Some benefits have eligibility requirements and may depend on job classification and length of employment. Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance. Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora. Balance. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave. Growth. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you'll be guided on a dynamic career path. Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products. Support. You don't just lead a team that cares - you're part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching. Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Join Us and Belong to Something Beautiful

AMVAC, an American Vanguard Company is looking for a talented Operations Manager to lead the daily operations at our Marsing, Idaho manufacturing plant. In this role, the Operations Manager will support the daily operations of our chemical manufacturing facility. This role is critical in fostering a culture of safety and continuous improvement; ensuring product quality; and driving operational excellence. The successful candidate will manage, lead, coach, and develop the team while establishing and requiring a collaborative work environment. Responsibilities: Oversee manufacturing execution, product quality, raw material receiving, and finished goods shipment through a skilled workforce Plan, organize, and direct manufacturing and maintenance operations to maximize asset utilization and operational efficiency Champion continuous improvement initiatives using visual tools, performance metrics, and employee engagement strategies Collaborate cross-functionally with production, supply chain, quality, commercial, regulatory, and maintenance teams to ensure smooth operations and compliance Support training and development of personnel, including SOP creation, onboarding, and operational certification Drive process optimization in chemical manufacturing to enhance yield, efficiency, and cost-effectiveness Monitor equipment and troubleshoot issues to minimize downtime and maintain peak performance Analyze production data, report on KPIs, and present actionable insights to senior management Ensure full compliance with company policies, safety standards, and environmental regulations, while proactively improving safety culture Partner with quality teams to resolve product specification issues and prevent recurrence through root cause analysis and corrective actions Uphold and demonstrate the company's core values in all aspects of leadership and decision-making Education Requirements: B.S. required [Engineering, business, supply chain or a related discipline a plus] BSME preferred Skills & Qualifications: 3+ years manufacturing experience with understanding of manufacturing processes, equipment maintenance, and quality control Management experience in a chemical process manufacturing environment is preferred Proven leadership and team management experience in a plant or production setting Commitment to safety, quality, and continuous improvement Familiarity with regulatory standards and environmental compliance Lean manufacturing and/or continuous improvement methodology experience Six sigma certifications a plus Working knowledge of local, state, and federal regulations which apply to the facility including safety and environmental regulations Ability to lead continuous improvement initiatives and apply lean manufacturing principles Excellent analytical skills with experience in data-driven decision-making and KPI reporting Strong communication and interpersonal skills with the ability to collaborate Proficiency in production planning software, ERP systems, and Microsoft Office Suite Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively AMVAC values our employees and their families. We offer exceptional benefits and invest in our employees future. Industry leading Medical (PPO), Dental, and Vision care for employees and their families Life and Disability Insurance Health Savings Account (HSA) / Flexible Spending Account (FSA) programs offered 401(k) Retirement Savings Plans with employer match American Vanguard (NYSE: AVD) Employee Stock Purchasing Plan (ESPP) available Additional benefits will be reviewed upon hiring American Vanguard and its subsidiaries AMVAC & AMGUARD have successfully served the results‐driven global markets through development, manufacturing and marketing of products for agricultural and commercial use beginning in 1969. At American Vanguard, we believe in growth, innovation, and opportunity. We understand that a successful business is built on the strength of its people which is why we are dedicated to nurturing talent, fueling success and cultivating potential. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. American Vanguard Corporation (NYSE: AVD)

The Customer Service Manager reports to the location General Manager and is responsible for the day-to-day operations of the Customer Service teams. This role allocates workflow, provides at need coaching and development to ensure personalized, high quality service, and implements best practice strategies that increase profitability, customer retention, and alignment of every team member with the mission. Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements) -Lead day-to-day operations within Customer Service and Purchasing managing daily activities, supervising staff and allocating tasks to ensure timeliness, accuracy, quality and performance standards Reallocate workflow with temporary assignments to expedite orders and maintain orderly workflow based on business and customer priorities Ensure Merchandisers communicate cost changes proactively to Sales and Customer Service so they can take necessary steps to protect/increase profit margins. Maximize profitability by pushing back on cost changes, and negotiating for lowest “delivered” cost to include minimum order size for n/c freight etc. Coordinate with inventory control to determine and manage inventory needs. Ensure Customer Service Representatives are keeping Price Lists current and assessing GP$/UOM on orders to protect margin, alerting manager to potential issues Set an example by embracing the mission and leveraging best practices to deploy strategies focused towards that mission Develop, implement and contribute to the continuous improvement of customer service and merchandising written work instructions, service procedures, policies and standards, and operationalizing personalized service Provide at-need coaching and access to training resources to train new employees, and provide continuous coaching to elevate staff capabilities, and ability to service internal and external customers Control resources and utilize assets to achieve qualitative and quantitative targets Develop and track Customer Service and Merchandising KPI's, analyze statistics and compile accurate reports to elevate service quality, reduce service failures and contribute to protecting margin Qualifications Bachelor's degree preferred Proven working experience leading teams Strong, proven experience in a customer service-related position Excellent knowledge of business methods and techniques Supervisory and management experience preferred Ability to think strategically and to lead others Outstanding verbal and written communication skills Advanced trouble-shooting, problem-solving, and multi-tasking skills Demonstrated initiative in personal professional development Proficiency in Microsoft Office The final base pay offered to the successful candidate will be determined by factors such as work location, job-related skills, qualifications, experience, responsibilities, and relevant education and training. In addition to our compensation, we offer a comprehensive benefits package including the following: Bonus based on company performance Medical, dental, and vision insurance 401(k) retirement savings plan with company match Paid time off (including vacation, company holidays, and parental leave) Employee Assistance Program (EAP) Other benefits such as life insurance, disability coverage, and wellness programs

At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player. Apply in minutes from your mobile phone! Responsibilities As a HomeTeam Service Manager, you can expect to: * Ensure daily assigned revenue is completed * Maintain a high level of service quality * Standardize pest control technician service routes to improve route density * Schedule and review daily routes with technicians * Handle customer complaints; investigate and resolve customer service concerns * Assist technicians with field service requests and delinquent accounts * Order and maintain equipment, supplies and materials required for service work * Create a positive work environment * Attract and select high caliber employees, while maintaining qualified staff * Actively manage performance and motivate service staff * Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates * Maintain appropriate certification/licensing as required by the state or by branch management * Coordinate training and licensing of new and existing service personnel * Coordinate and/or provide continuing training as needed * Maintain truck inventory records and perform periodic inspections * Delegate duties and examine work for accuracy and neatness * Maintain record of all commercial vehicle licenses and pest control licenses * Assist General/Branch Manager in other duties assigned * Work weekends as necessary to assist the technicians * Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned. There's plenty of perks too! * Competitive pay $$ plus bonus * $55K-$60K Annually * Comprehensive benefits package including medical, dental, vision * Company paid life & AD&D insurance * 401(k) plan with company match up to 6% * Employee stock purchase plan * Paid Time off and holidays * Employee discounts * Tuition reimbursement * Dependent scholarship awards * An opportunity to advance within the company * Recognition for a job well done * A friendly work environment * The opportunity for professional growth and respect that comes from working for an industry leader Why HomeTeam? * HomeTeam is the #1 pest management company to homebuilders * Currently performs more the 2,000,000 services a year * The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction * Pest Management Industry is growing and is a recession resistant line of business * Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace. * HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA. Qualifications Minimum Requirements: * Must be 18 years or older with a high school diploma or GED; College degree preferred * Must have experience with sales, marketing, and office administration * Experience supervising, coaching, and developing staff * 3 or more years' experience in a management role Physical Demands / Working Environment: * Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Safely use a ladder within the manufacturer's weight capacity * Lift and carry up to 50 lbs. * Ability to work in all types of weather conditions HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Minimum Requirements: * Must be 18 years or older with a high school diploma or GED; College degree preferred * Must have experience with sales, marketing, and office administration * Experience supervising, coaching, and developing staff * 3 or more years' experience in a management role Physical Demands / Working Environment: * Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Safely use a ladder within the manufacturer's weight capacity * Lift and carry up to 50 lbs. * Ability to work in all types of weather conditions HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities As a HomeTeam Service Manager, you can expect to: * Ensure daily assigned revenue is completed * Maintain a high level of service quality * Standardize pest control technician service routes to improve route density * Schedule and review daily routes with technicians * Handle customer complaints; investigate and resolve customer service concerns * Assist technicians with field service requests and delinquent accounts * Order and maintain equipment, supplies and materials required for service work * Create a positive work environment * Attract and select high caliber employees, while maintaining qualified staff * Actively manage performance and motivate service staff * Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates * Maintain appropriate certification/licensing as required by the state or by branch management * Coordinate training and licensing of new and existing service personnel * Coordinate and/or provide continuing training as needed * Maintain truck inventory records and perform periodic inspections * Delegate duties and examine work for accuracy and neatness * Maintain record of all commercial vehicle licenses and pest control licenses * Assist General/Branch Manager in other duties assigned * Work weekends as necessary to assist the technicians * Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned. There's plenty of perks too! * Competitive pay $$ plus bonus * $55K-$60K Annually * Comprehensive benefits package including medical, dental, vision * Company paid life & AD&D insurance * 401(k) plan with company match up to 6% * Employee stock purchase plan * Paid Time off and holidays * Employee discounts * Tuition reimbursement * Dependent scholarship awards * An opportunity to advance within the company * Recognition for a job well done * A friendly work environment * The opportunity for professional growth and respect that comes from working for an industry leader Why HomeTeam? * HomeTeam is the #1 pest management company to homebuilders * Currently performs more the 2,000,000 services a year * The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction * Pest Management Industry is growing and is a recession resistant line of business * Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace. * HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.

PAPE' KENWORTH - SPARKS, NV SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a member to lead their Service team. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers. WHAT YOU NEED: * Prior experience and knowledge of medium and heavy-duty trucks. * Prior operational experience with an understanding of budgeting, staffing, and personnel procedures. * Computer skills, including Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and employee relations. Compensation: $60,000-90,000/yr (Depending on Experience) Why work for Pape': * Competitive pay based on your skills, training, and experience level. * Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. * Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 0.01923 hours of sick leave for every hour worked, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. * Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. * Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. * Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! * Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. * Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

We are hiring an energetic, motivated, innovative individual to be a part of our team supporting in Baltimore, MD. The Integrated Service Delivery (ISD) Tech Lead works closely with the ISD team, ISD Manager, and Tier 2 Managed Services Lead, to oversee the technical activities and workloads of their team, facilitate meetings with the customer and team, and ensure that support services satisfy consumer requests. The ISD Tech Lead must have strong communication and technical skills to motivate and encourage workers. They also use strong interpersonal skills to build relationships, and application customers. You will deliver technical guidance, and IT solutions that ultimately ensure that the functions of Medicare, Medicaid, and Marketplace are carried out for the US citizen and contribute to efforts to reduce healthcare costs. Candidate will collaborate closely with our internal teams to design, implement, fine-tune, and sustain our organization and client's cloud-based solutions. Candidate will be responsible for deploying and troubleshooting cloud systems, providing guidance on emerging cloud initiatives, and ensuring the integrity and security of our cloud infrastructure. The current work environment is remote leveraging various tools such as Slack, Microsoft Teams, and Zoom. Key skills needed. We need well versed in the following - Technical leadership with strong Linux (x86), zLinux, Windows Active Directory and AWS Cloud background experiences. Primary Responsibilities: Overseeing the technical aspects of the ISD techs, including troubleshooting, making design and architectural decisions, and supervising system modifications. Providing direction and mentorship in tech support and service delivery. Proven optimization experience with on-prem and AWS Cloud applications which leads to overall cost savings for the customer. Analyze and come up with a plan on optimization objectives with knowledge on how to implement. Site Reliability Engineering (SRE) proven experience with software engineering principles to IT operations and infrastructure to improve system reliability and scalability. Monitoring experience and ability to set up alerts in various tools (Datadog, Nagios, New Relic, etc.). Managing and facilitating meetings with associated action items and minutes. Ensure that teams are improving technical skillsets by using information gathered at customer and standup meetings to target areas that need improvement. Supporting and identifying customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery. Provide guidance and stewardship in Agile and DevOps practices that maximize flow. Contribute to a culture of continuous improvement by establishing and participating in feedback loops. Become a subject matter expert with Hybrid Cloud and Enterprise Shared Service offerings. Develop strong relationships and partnerships with the other ISD teams and customers. Basic Qualifications: BS degree and 12+ years of prior relevant experience or master's with 10+ years of prior relevant experience. Experience may be substituted in lieu of degree. Proven experience in cloud engineering or a related role. Night and weekend work required along with on-call responsibility. Certification in cloud platforms such as Azure, AWS, or GCP is preferred. Strong troubleshooting and problem-solving skills. Excellent communication and collaboration abilities. Client management skills for effective client interactions. Relevant training and certifications in cloud engineering. Knowledge of industry best practices for cloud solutions. Familiarity with security policies and cloud security best practices. Analytical skills to identify and resolve infrastructure vulnerabilities and deployment issues. Knowledge of the Software Delivery Life Cycle (SDLC). Build Tools: Jenkins, GitLab, GitHub. Configuration Management tools: Ansible, Terraform, Git. Efficient communication, zero handoff mentality. Excellent writing and verbal communication skills. Ability to manage conflict effectively. Ability to adapt and be productive in a fast-paced dynamic environment. Excellent communication and collaboration skills supporting multiple stakeholders and business operations. Self-starter, self-managed, and a team player. Preferred Qualifications: Ansible, bash and/or Python. To automate system administration or troubleshooting tasks. Linux and Windows OS. Proven ability to work with challenging customers. Experience with IaC and DevOps tools: Terraform, GitHub, Jenkins, JFROG. Experience and understanding of automating manual processes. Agile-based knowledge and skill, including experience with Scrum Ceremonies and work management tools (e.g., (JIRA, Confluence, Kanban). Required Clearance Ability to obtain a Public Trust clearance All candidates must have lived in the United States at least three (3) out of the last five (5) years prior in order to be considered.

Job DescriptionDescription: Service Manager Employment Type: Full-Time Schedule: Monday-Friday; weekend hours as business needs require Reports To: Branch Manager The Service Manager is responsible for leading, mentoring, and holding accountable the Norfolk Service and Parts teams, including Service Technicians, Shop Foreman, Service Counter personnel, Dispatch, and Service Administrators. This highly visible, hands-on leadership role requires daily engagement with the team and comprehensive oversight of all service operations. The Service Manager ensures safety, profitability, operational excellence, and exceptional customer service while driving accountability, follow-through, and continuous improvement across the department. As a key member of the branch leadership team, this role partners closely with the Branch Manager to align service operations with company goals and strategic initiatives. Core Responsibilities Leadership & Team Management Provide hands-on leadership to all Service Department personnel through mentoring, coaching, and professional development. Set clear expectations and hold team members accountable for performance, behavior, safety, and customer service. Maintain high visibility and availability to support technicians, shop leadership, and service counter staff. Foster a performance-driven culture focused on ownership, follow-through, and teamwork. Conduct performance evaluations, address underperformance, and recognize excellence. Participate in hiring, disciplinary actions, promotions, and terminations with management approval. Ensure appropriate staffing levels and provide justification for hiring needs. Safety Leadership Champion safe work practices and proactively identify unsafe behaviors and conditions. Ensure all injuries and Accident No Injury (ANI) incidents are reported and documented. Conduct weekly departmental safety inspections. Deliver at least one safety-related training session per month. Maintain full accountability for the safety and well-being of all service team members. Operational & Financial Management Maintain full responsibility for the performance and profitability of the Service & Parts Department. Develop and execute an annual Service Plan for profitable growth by November 1 each year. Manage the department's operating budget in coordination with the management team. Analyze departmental reports to track performance, productivity, and financial results. Oversee service scheduling, dispatching, estimating, quoting, billing, and work order completion. Ensure purchase orders, expenses, and documentation are accurate, complete, and policy-compliant. Perform and supervise inventory checks and cycle counts. Customer Experience & Follow-Up Own the customer service experience for all service interactions. Ensure timely, professional, and consistent follow-up with customers on repairs, quotes, approvals, and open work orders. Monitor the team's follow-up performance and close gaps as needed. Process customer damage quotes with proper documentation and communication. Manage warranty claims to maximize reimbursement and ensure compliance. Resolve customer concerns and escalations promptly and professionally. Training & Development Collaborate with the Technical & Training Manager to facilitate technician training and skill development. Ensure technicians and service staff are trained, supported, and equipped to perform their roles effectively. Identify and develop future leaders within the department through coaching and mentorship. Communication & Collaboration Conduct daily team meetings to communicate priorities, expectations, and updates. Meet weekly with department heads and regularly with the Branch Manager. Communicate field challenges, opportunities, and trends to internal teams. Promote and embody company values in all interactions. Requirements: Qualifications & Requirements Strong computer skills; proficiency in Microsoft Office required. Excellent organizational, verbal, and written communication skills. Strong customer relationship management and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. High attention to detail with a strong sense of urgency. Effective at working with employees at all levels. Ability to lift 50+ pounds. Previous service management or heavy equipment/industrial service experience preferred. Demonstrated ability to lead, mentor, and hold teams accountable.

Full-time Description Service Manager Employment Type: Full-Time Schedule: Monday-Friday; weekend hours as business needs require Reports To: Branch Manager The Service Manager is responsible for leading, mentoring, and holding accountable the Norfolk Service and Parts teams, including Service Technicians, Shop Foreman, Service Counter personnel, Dispatch, and Service Administrators. This highly visible, hands-on leadership role requires daily engagement with the team and comprehensive oversight of all service operations. The Service Manager ensures safety, profitability, operational excellence, and exceptional customer service while driving accountability, follow-through, and continuous improvement across the department. As a key member of the branch leadership team, this role partners closely with the Branch Manager to align service operations with company goals and strategic initiatives. Core Responsibilities Leadership & Team Management Provide hands-on leadership to all Service Department personnel through mentoring, coaching, and professional development. Set clear expectations and hold team members accountable for performance, behavior, safety, and customer service. Maintain high visibility and availability to support technicians, shop leadership, and service counter staff. Foster a performance-driven culture focused on ownership, follow-through, and teamwork. Conduct performance evaluations, address underperformance, and recognize excellence. Participate in hiring, disciplinary actions, promotions, and terminations with management approval. Ensure appropriate staffing levels and provide justification for hiring needs. Safety Leadership Champion safe work practices and proactively identify unsafe behaviors and conditions. Ensure all injuries and Accident No Injury (ANI) incidents are reported and documented. Conduct weekly departmental safety inspections. Deliver at least one safety-related training session per month. Maintain full accountability for the safety and well-being of all service team members. Operational & Financial Management Maintain full responsibility for the performance and profitability of the Service & Parts Department. Develop and execute an annual Service Plan for profitable growth by November 1 each year. Manage the department's operating budget in coordination with the management team. Analyze departmental reports to track performance, productivity, and financial results. Oversee service scheduling, dispatching, estimating, quoting, billing, and work order completion. Ensure purchase orders, expenses, and documentation are accurate, complete, and policy-compliant. Perform and supervise inventory checks and cycle counts. Customer Experience & Follow-Up Own the customer service experience for all service interactions. Ensure timely, professional, and consistent follow-up with customers on repairs, quotes, approvals, and open work orders. Monitor the team's follow-up performance and close gaps as needed. Process customer damage quotes with proper documentation and communication. Manage warranty claims to maximize reimbursement and ensure compliance. Resolve customer concerns and escalations promptly and professionally. Training & Development Collaborate with the Technical & Training Manager to facilitate technician training and skill development. Ensure technicians and service staff are trained, supported, and equipped to perform their roles effectively. Identify and develop future leaders within the department through coaching and mentorship. Communication & Collaboration Conduct daily team meetings to communicate priorities, expectations, and updates. Meet weekly with department heads and regularly with the Branch Manager. Communicate field challenges, opportunities, and trends to internal teams. Promote and embody company values in all interactions. Requirements Qualifications & Requirements Strong computer skills; proficiency in Microsoft Office required. Excellent organizational, verbal, and written communication skills. Strong customer relationship management and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. High attention to detail with a strong sense of urgency. Effective at working with employees at all levels. Ability to lift 50+ pounds. Previous service management or heavy equipment/industrial service experience preferred. Demonstrated ability to lead, mentor, and hold teams accountable.

Resident Service Manager - The Point at Dunn Loring Salary: $24/hr Schedule: Monday-Friday, 9-6pm, Saturday, 9-5pm, Sunday, 12-5pm - one weekend per month required $1000 ONE TIME SIGN ON BONUS Pantzer is proud to be a 2025 NAA Top Employer Award Winner At Pantzer, we believe in supporting professional growth, channeling expertise into action, and creating purpose and value in our communities on every level. An award-winning company with a solid history of success; we are seeking individuals who want to join us as we grow and expand our mission of delivering exceptional residential experiences. Primary Responsibilities for the Resident Service Manager: Plan, organize, promote, attend and execute resident events for the community Serve as a backup to leasing staff Develop and maintain positive rapport with residents and vendors Oversee social media sites Oversee guest suite and party room rentals and coordinate inspection and cleaning Handle residents concerns Input service requests and follow up on service requests Greet guests and residents, answers phones and handle accordingly Accept rent checks and provides receipts, as necessary Assist with resident retention through community events Participate in required training Maintain accurate resident records in property management software and resident files. Any other duties that may be assigned The Property The Point at Dunn Loring Class A Property 628 Units Ideal location just steps away from the Dunn Loring Metro Station Dedicated onsite management and maintenance What We re Looking for in a Resident Service Manager Candidate: Valid driver's license required Must be able to read and communicate effectively in English, both verbally and in writing Great people skills and a desire to provide residents an exceptional residential experience through superior in-person service and quality property management High school or GED equivalent Thoughtful leadership skills to foster a supportive and productive onsite team environment A minimum of 1 to 2 years of experience as an Assistant Property Manager in property management A strong working knowledge of multi-family financial processes Experience with working in various digital platforms including Microsoft Office Suite and various industry-related software platforms. Knowledge of relevant local, state, and federal legislation and regulations Ability to maintain a can do attitude to ensure the property s success Successful completion of required background and drug screening prior to start of employment What We Offer: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits Health Care and Dependent Care FSA and HSA. 401(k) with Company Match after 2 months of service Generous Paid Time off. 17 PTO days, 2 Floating Holidays and 7 Company Paid Holidays. Additional PTO accrued with tenure Paid Parental and Maternity Leave Critical Illness, Accident and Hospital Indemnity EAP, Legal Plans, Pretax Commuter Benefit, All State Identity Theft Protection and Pet Insurance Onsite housing discount at the property, subject to unit availability Monthly lease and renewal commission #HP

Cintas is seeking a Service Manager - Fire Protection Advanced Services to directly manage our customer facing Fire Protection Advanced Services team, which consists of alarm, monitoring, and/or sprinkler suppression systems. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective skilled technicians; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service technicians, to assist in the pick-up and delivery of products or assisting on service test and inspection or repair calls; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties. Skills/Qualifications Valid driver's license High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred Preferred Management experience Experience in Fire Protection Alarm, Sprinkler or Pre-Engineered system Availability to start within two weeks after offer made/accepted Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Compensation A reasonable estimate of base salary for this role ranges between $89,100 - $115,500/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision. Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Service Organization: Fire Employee Status: Regular Schedule: Full Time Shift: 1st Shift #INDT1

Skilled nursing facility providing quality care to our residents, is seeking an experienced and compassionate Dining Services Supervisor to oversee and supervise all aspects of our dining services. This leadership role is crucial in maintaining a safe, clean, and efficient dining environment while ensuring that our residents enjoy nutritious, high-quality meals. The ideal candidate will have experience in food service supervision, a passion for working in healthcare, and a commitment to providing excellent customer service to our residents and staff. Key Responsibilities: Supervise the daily operations of the dining services department, ensuring the delivery of nutritious, appetizing, and safe meals to residents. Oversee food preparation, meal service, and clean-up operations, ensuring compliance with dietary requirements, health regulations, and safety standards. Lead, train, and supervise dining services staff, including cooks, servers, and dishwashers, ensuring proper work performance, scheduling, and adherence to policies. Collaborate with the dietitian and nursing team to ensure that resident dietary needs are met, including special diets or restrictions. Monitor inventory levels and order food, supplies, and equipment as needed to maintain efficient operation. Conduct regular inspections of kitchen and dining areas to ensure cleanliness and compliance with food safety regulations. Provide excellent customer service to residents, addressing any dietary concerns or special requests promptly and professionally. Maintain accurate records of meal service, dietary needs, and any incidents related to dining services. Qualifications Qualifications: High school diploma or equivalent required; Associate's degree or certification in Food Service Management or related field preferred. At least 2 years of experience in food service supervision, preferably in a healthcare or skilled nursing environment. Knowledge of food safety regulations and dietary guidelines for skilled nursing facilities. Strong leadership and communication skills, with the ability to work collaboratively with staff and residents. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Must be able to pass a background check and meet health requirements. ServSafe Certification or equivalent preferred (or willing to obtain).

Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Construction Equipment Service Supervisor. Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals. Position Summary: In accordance with management directives this position directs the activities of the Main Shop Service Department, as well as the non-bargaining and bargaining employees, in the performance of shop repairs and parts on equipment to ensure that the company provides the customer with the most efficient and cost-effective product line support possible. Primary Responsibilities: This position mandates that the employee be able to perform all of the following functions: * Supervise and develop the personnel of the department * Receive and respond to customer requests or inquiries on equipment repairs * Assist in determination of needed repairs and the timing of repairs * Research information from literature and computer-based sources * Assign and schedule equipment and personnel to shop repairs * Other functions as assigned by necessity This position may perform any combination of the following duties: * Assess employee performance and provide guidance or recommend training needed to reach and maintain acceptable performance level * Foster good union/management relations * Decide upon and administer employee discipline as required * Receive calls from customers on a daily basis concerning the price and schedule for machine repair or service, technical information, recognition of warranty contracts, equipment transportation needs, and other issues * Discuss complex repair diagnoses or procedures with Technical Communicators or other personnel within the company or with the manufacturer * Address equipment down time concerns through scheduling repairs at times most convenient to the customer and the repair shop * Utilize mainframe, personal computers, as well as literature sources such as pricing manuals, service manuals, parts books, service warranty guides, etc, to find information on invoices, work orders, parts availability, repair procedures, flat rate pricing, machine repair history, components under warranty coverage, and other similar information * Devise work schedules for repairs to be performed in the repair shop which utilize available mechanics and service vehicles in the most cost efficient manner while taking into consideration parts availability and delivery schedules * Examine work orders, requisitions, service reports, claim forms, bills of lading, etc, for accuracy and by request of other departments, personnel or the customer; draft budget recommendations * Perform other work related duties as assigned Skills, Knowledge, Qualifications: * Comprehensive knowledge of mechanical repair procedures and their application to equipment repair * Thorough understanding of Company/contract practices and policies in relation to the direction of the work force * Significant talent in the direction and scheduling of persons under a collective bargaining agreement, as well as those who supervise and support them, to achieve the highest possible degree of productivity * Considerable written and verbal communication skills for the conveyance of instructions * Working skills in computer applications in a Windows based environment to provide for continual improvement of department efficiency * Provide superior customer service and product support through management of all aspects of the service department * Responsible for developing and managing relationships with customers, employees, salesmen and various departments within Cleveland Brothers. Proven success in managing and developing staff. Superior interpersonal and relationship building skills. Precise documentation, organized, and detail oriented. Ability to manage day to day operations. Strong verbal and written communication skills. Intermediate computer skills. Proficiency with MS office software, Lotus Notes and DBSi. Responsible for growing and continuing to improve efficiency. Why Join the Cleveland Brothers Team: * Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account. * Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company. * Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul. About Us: Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service. Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit ************************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability. Skills/Qualifications Required High School Diploma/GED; Bachelor's degree preferred Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: Have an active driver's license Be at least 21 years of age Obtain a DOT medical certification Provide documentation regarding their previous employment Preferred Experience working in a sales related role Customer service experience, preferably in an industrial or service industry Training or instructor experience Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Service Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift #INDT1

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability. Skills/Qualifications Required High School Diploma/GED; Bachelor's degree preferred Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: Have an active driver's license Be at least 21 years of age Obtain a DOT medical certification Provide documentation regarding their previous employment Preferred Experience working in a sales related role Customer service experience, preferably in an industrial or service industry Training or instructor experience Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Service Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift