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  • Crowd Manager Supervisor

    AEG 4.6company rating

    Assistant manager job in Detroit, MI

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Amaze, Inspire, Unite Crowd Manager Supervisors maintain established security policies and procedures that will protect venue assets, colleagues and guests while providing supervision to event staff crowd managers during all sports, concerts, and other events. Key Responsibilities: During events, crowd manager supervisors are accountable for the direct supervision of the gate leads and crowd managers assigned to their area of responsibility. Additionally, crowd manager supervisors have a role in ensuring the safety and welfare of all colleagues and guests including the physical contents of the venue. During any event, crowd manager supervisors may have to perform one or more of the following: Conduct general briefings of crowd managers, sharing relevant information regarding safety, or details specific to a particular event. Conduct specific briefings for gate leads, crowd managers, and other event staff personnel assigned at their area to ensure consistent and smooth operations at their area of responsibility. Inspect crowd managers assigned to them to ensure they are in compliance with established uniform and appearance policies. Contribute to the safe and friendly fan atmosphere by assisting with screening all guests and guest packages being brought into the venue. Screening is conducted by electronic detectors, X-Ray Machines and/or physical searches of persons and property. Ensure all detecting devices and security equipment in their area of responsibility is arranged in accordance with the set-up scheme for a specific location, and is operating properly. Ensure that venue policies and procedures are followed concerning guests requiring private security screenings in their area of responsibility. Ensure that transitional personnel movements are made in a timely manner and to the correct position. Responds to and resolves security questions, concerns, complaints, or suggestions from colleagues or guests in their area of responsibility. Respond quickly and correctly to an incident or emergency requiring a supervisor. Remind crowd managers and guests of rules to be followed in a tactful and professional manner without making enemies for themselves or the venue. Ensures crowd managers have obtained relevant information in order to write an accurate incident report. Reviews crowd manager incident reports for correct content and accuracy. Ensures crowd managers gather and preserve evidence (e.g. photographs, documents, statements, etc.) that are relevant to specific incidents that occur within the venue or its immediate area. Identify, diagnose and resolve safety concerns in order to maintain and promote a fan-friendly entertainment environment. Serve and professionally interact with guests attending events, provide information and direction to inquiries from guests or colleagues in a positive and friendly manner. Offer or deliver alternative options or resources to assist guests in resolving complaints or disputes. Notify security department management and/or proper authorities as situations dictate. Contribute to the overall security team effort by accomplishing other related tasks as needed. Assist with VIP/Specialized/Executive Protection Details. Required Knowledge, Skills and Abilities: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of colleagues and guests. Strong verbal and written communication skills The ability to read, understand and follow written instructions, and understand and comprehend verbal instructions. Exhibit and maintain a professional demeanor when interacting with others, especially during stressful situations. Exercise good judgment and emotional control while remaining objective when interacting with colleagues and guests. Exercise integrity in all aspects of job duties and performance. Reliable in reporting for work on time and when assigned. Strong problem-solving, mediation, and coaching skills. Ability to use a radio or other communication device to communicate with and stay in contact with other security personnel. Demonstrated experience in information gathering, de-escalation, and report writing. Strong working knowledge of IS & E security department policies and procedures. Ability and/or willingness to work at multiple venues. Demonstrated, strong supervisory and training ability. Education and Experience: Must possess a high school diploma or equivalent. Possess one of the following: Law Enforcement Command Experience-Current or former law enforcement command experience at a level equivalent to Sargent or above, to include local, state and federal law enforcement agencies, the TSA, Customs and Border Patrol or the Department of Corrections. Candidate must not have been under disciplinary action at the time of separation from the employing agency. First Responder Management Experience-Current or former Firefighters, EMTs, Paramedics, RNs, LPNs, Nurse Practitioners or Physicians Assistants who held supervisory or management positions for 2 years or more. Candidate must not have been under disciplinary action at the time of separation from the employing agency. Non-Commissioned Officer or Commissioned Officer Military Experience-Current or former active-duty military, reserve, or National Guard members with the rank of non-commissioned officer or commissioned officer. Former active-duty military, reserve or National Guard members must have two years of service and be separated under honorable conditions. Security Experience-Three years working in a supervisory or management security role with a security company other than Ilitch Sports & Entertainment. Three years or more experience working in the Ilitch Sports & Entertainment security department as a Crowd Manager, Coordinator or Security Representative or other role. Working Conditions and Physical Demands: Flexible schedule to include working days, nights, weekends, and holidays. Must be able to stand and walk for extended periods of time, usually 6-7 hours. Must be able to navigate stairs. Must be able to reach with hands and arms and use hands and fingers to handle objects and operate equipment necessary to perform primary duties. Must be able to bend and lift objects necessary to perform primary duties. Must be able to work in a variety of outdoor climates including extreme heat and cold, humidity, rain, and darkness. Must be able to defend self or others, using minimal physical force if necessary, and only in accordance with corporate use of force policies. All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment. Olympia Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. PRIVACY POLICY
    $70k-97k yearly est. 2d ago
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  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Assistant manager job in Detroit, MI

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 2d ago
  • Service Manager

    M&K Truck Centers 4.1company rating

    Assistant manager job in Romulus, MI

    M&K Truck Centers is an award-winning commercial vehicle dealer group with over 30 years of industry experience. We are proud to have received numerous accolades, including the 2019 Dealer of the Year for Volvo Trucks in North America and the 2019 Central Region Dealer of the Year for Volvo Trucks in North America, along with several previous awards highlighting our excellence in sales and service. Role Overview: As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and exceed customer expectations. Expectations and Responsibilities: Customer Focus: Monitor service trends to implement improvements and collaborate with your team to develop processes that enhance the overall service experience. Team Leadership: Promote growth and development within your team by fostering open communication, problem-solving, and a positive work environment. Mentor future leaders and provide regular coaching and feedback. Operational Excellence: Take ownership of your service center's performance by driving continuous improvement initiatives that enhance team productivity and customer service. Champion safety, efficiency, and quality in all operations. Financial Management: Understand business metrics and lead daily operations to achieve productivity, quality, and revenue goals. Develop a deep knowledge of M&K products, service systems, and procedures to act in the best interest of the company. Essential Qualifications: Leadership Skills: Demonstrated experience in leading teams and managing diverse roles, including overseeing multi-shift operations with 15+ direct reports. Operational Experience: Proven track record in a fast-paced, technology-driven environment with strong customer-facing responsibilities related to field and technical repairs. Bachelor's degree or equivalent professional experience. Strong leadership and team collaboration skills. Must have at least 3 years of management experience Background in Sales is a plus. Ability to manage high-pressure situations with exceptional prioritization and time management Strategic and proactive mindset, with a focus on equipping your team for success Self-aware, flexible, and open-minded approach Analytical thinking combined with hands-on problem-solving abilities Advocacy for both customers and team members What We Offer: Competitive Wages: We offer aggressive pay rates to attract top talent. Bonus/Commission Potential: We value the efforts and energies that result in growth of the organization and reaching our goals. Competitive bonus or commission potential is included in this role. Training & Development: Opportunities to enhance your skills in a supportive environment. Safe Working Conditions: Work in compliance with DOT and governmental regulations. Comprehensive Benefits: Medical, Dental, and Vision insurance, 401(k), ESOP program, paid holidays, and vacation.
    $54k-87k yearly est. 4d ago
  • General Manager

    Fourgrounds Coffee

    Assistant manager job in Plymouth, MI

    Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI) About Fourgrounds: Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept. Position Overview: The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike. Job Responsibilities - Front of House: Hire, onboard, train, schedule, and coach a high-performing team Motivate employees to deliver excellent service Provide feedback, coaching, and development to team members Enforce store policies and foster a positive, productive workplace Maintain a clean, welcoming, and well-organized space Address guest concerns promptly and professionally Back of House & Operations: Oversee all store operations and report to ownership/corporate staff Manage P&L, meet sales targets, and control labor and operating costs Maintain accurate par levels, ordering guides, and prep sheets Ensure consistency in food and beverage quality, following recipes and procedures Keep inventory and retail coolers organized, stocked, and visually appealing Maintain high standards for cleanliness, organization, and health code compliance Oversee sanitation of workstations, tools, and storage areas Ensure compliance with food safety, health codes, and cash handling policies Reconcile cash deposits with POS system daily Coordinate event strategy with WDIV events team/coordinator Administrative & Strategic Duties: Create, manage, and adjust team schedules; approve shift changes and fill-in for absences Provide insights and feedback to ownership; help manage workplace change(s) Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics. Represent and promote the Fourgrounds brand in the community Support cross-functional collaboration with the in-house media studio Coordinate store operations with local programming staff and daily broadcast of station lifestyle show Report performance to ownership and help implement operational improvements Key Qualifications: 3+ years of experience managing a café or restaurant preferred Strong understanding of café operations, food safety, and customer service Skilled in balancing supply and demand, ordering, and inventory Ability to manage multiple priorities in a fast-paced environment Strong interpersonal, organizational and problem-solving skills Familiarity with coffee equipment, drinks, and café operations is a plus Effective leader with experience coaching and mentoring teams professionally Proficiency in POS systems and basic financial reporting Skill in maintaining detailed communication and organization in restaurant industry Positive and enthusiastic attitude Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.). ServSafe or food safety certification (or willingness to obtain) Ability to work full-time including early mornings, evenings, weekends and holidays. Location & Schedule: Location: Downtown Plymouth, MI Schedule: Full-time (Includes mornings, evenings, weekends, and holidays) No Phone Calls Please Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.
    $43k-80k yearly est. 2d ago
  • Assistant Manager (Livonia, MI)

    Ace Hardware 4.3company rating

    Assistant manager job in Livonia, MI

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Job Summary The Assistant Manager manages overall store operations and the achievement of company goals and directives. Essential Duties and Responsibilities Customer Service Provide positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store. Participate in weekly management staff meetings. Communicate issues to the appropriate Store Support Center department with General Manager approval. Assist with special projects within the district as set forth by the District Manager. Implement new Standard Operating Procedures into store execution. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Ensure that weekly price changes and label updates are completed timely and accurately. Oversee all cashiering functions including training, maintenance, audits, and reports. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Visit competition to be familiar with what they are doing. Perform all other duties as assigned. Inventory & Merchandising Assist to ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. Responsible for maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates Assist in training of all associates. Actively recruit and promote the advancement of Ace Retail Group associates. Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager. Leadership Manage all aspects of store operations in the absence of the General Manager. Lead by example; be approachable by all associates and customers. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Prepare and challenge yourself for future advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $19.80-23.00/HR For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $19.8-23 hourly 1d ago
  • Assistant Store Manager

    Bootbarn, Inc. 4.2company rating

    Assistant manager job in Ann Arbor, MI

    The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity. Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit -- one handshake at a time. ASSISTANT STORE MANAGER DUTIES Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships. Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours. Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company. Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed. Assess and communicate localized customers' needs to Store Manager. Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals. Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines. Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner. Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team. Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas. Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures. Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices. Possess well-developed business acumen and understands all aspects of the store's operations. Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance. Additional duties as assigned by District Manager or Store Support Center partners. QUALIFICATIONS Associate's Degree and/or 2 to 4 years of experience in retail store management Experience managing direct reports and leading teams in a selling environment. Strong organizational and time management skills with the ability to manage multiple priorities. Strong communication, customer service, time management and organizational skills. Availability to work a variety of shifts to meet business needs including nights, weekends and holidays. Flexibility with scheduling and willing to work extended hours when necessary. Up to 15% travel to support local stores, as needed. COMPETENCIES Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance. Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity. Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust. Leadership & Team Development: Leads with Boot Barn's core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success. Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store's long-term goals. PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners. Medical, Dental, Vision and Life Insurance. 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level -- we are opening 50+ new stores each year. Compensation varies based on geography, skills, experience, and tenure For eligible Boot Barn Partners PHYSICAL DEMANDS & WORK ENVIRONMENT In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking, and squatting more than fifty percent of the work shift. Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts. Ability to use a ladder and/or step stool occasionally. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ X ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. * The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. * Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4. California Privacy Notice
    $35k-40k yearly est. 2d ago
  • General Manager

    Variant Partners

    Assistant manager job in Belleville, MI

    General Manager - U.S. Division (Global Manufacturing Group) Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth. Key Responsibilities: Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy Qualifications: Bachelor's degree required; MBA preferred 10+ years of progressive leadership experience in manufacturing Demonstrated success in sales leadership, business development, and key account management Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus Strong strategic thinking, commercial acumen, and leadership presence If you are interested in exploring this further, please apply to this posting.
    $43k-80k yearly est. 2d ago
  • Fine Dining General Manager

    Cicero Hospitality Group, LLC

    Assistant manager job in Detroit, MI

    Role Description This is a full-time on-site role for a Fine Dining General Manager located in Metro Detroit, MI. The Fine Dining General Manager will oversee daily operations to ensure the highest level of customer satisfaction. Responsibilities include managing front-of-house and back-of-house staff, creating and enforcing service standards, maintaining budgets, ensuring compliance with health and safety regulations, overseeing inventory and ordering, handling guest concerns, and collaborating with the culinary team to ensure exceptional service. The role also includes developing marketing strategies to promote the restaurant and managing vendor relationships. Qualifications Strong leadership, team management, and staff training skills. Knowledge of fine dining operations, food and beverage service standards, and luxury guest experience expectations. Proficiency in budgeting, financial management, and inventory tracking. Familiarity with health, safety, and food handling regulations and compliance requirements. Exceptional interpersonal, communication, decision-making, and problem-solving abilities. Experience with marketing strategies specifically for high-end dining establishments. Ability to work in a fast-paced environment while maintaining attention to detail and quality control. Prior experience in restaurant or food service management is required, with experience in fine dining preferred. Bachelor's degree in Hospitality, Business, or a related field is preferred. Sommelier certification is a plus.
    $43k-81k yearly est. 4d ago
  • Assistant Manager

    Panda Restaurant Group 4.6company rating

    Assistant manager job in Troy, MI

    The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. Responsibilities Build effective relationships with associates, peers and supervisor to develop a high performing team Analyze reporting and business trends to make strategic decisions to drive results Directly supervise the business, ensuring, and maintaining high quality standards Consistently assess and provide ongoing performance feedback to all levels of team members Qualifications Minimum high school education or equivalent 2+ years' of retail or equivalent management experience Strong verbal or written communication skills
    $29k-44k yearly est. 20h ago
  • Service Manager

    Bridgestone Americas 4.7company rating

    Assistant manager job in Lake Orion, MI

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $22.66 - $33.99 **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level. + Serve all automotive service needs of customers. + Oversee the hiring and training of an effective auto service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. + Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. + Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. + Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. + Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. **Minimum Qualifications** + High School Diploma or equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage inventory, scheduling, equipment maintenance, etc. + Capacity to lead and coach others. + Teammate and customer/communication skills. + Ability to recruit and select technicians successfully according to store requirements. + Willingness to continue education and remain current in automotive repair issues. + Must have valid automotive driver's license at all times in order to test drive customer's vehicles. **PREFERRED QUALIFICATIONS** + 2 year degree or equivalent. **OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision - Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available **OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. **At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
    $22.7-34 hourly 7d ago
  • General Manager

    Aerostar Manufacturing

    Assistant manager job in Romulus, MI

    We are seeking for an experienced General Manager / Operations Manager to lead day-to-day manufacturing operations at our facility in Fairview, PA. This is an on-site leadership role responsible for driving operational excellence, quality, and performance in a regulated manufacturing environment. Key Responsibilities: Lead overall plant operations including Production, Quality, Engineering, and Supply Chain Drive safety, quality, delivery, and cost performance Ensure compliance with Aerospace, Defense, and Medical standards Develop and lead management and shop-floor teams Support continuous improvement, Lean initiatives, and strategic goals Qualifications: 8+ years of leadership experience in manufacturing operations Aerospace, Defense, and/or Medical manufacturing background required Strong knowledge of CNC machining and production environments preferred Experience with AS9100 and/or ISO 13485 Proven leadership, decision-making, and team development skills Onsite Location: Windsor Beach Technologies, Inc. 7321 Klier Drive East Fairview, PA 16415
    $43k-80k yearly est. 4d ago
  • Senior General Manager - Food & Nutrition Services

    Trinity Health 4.3company rating

    Assistant manager job in Ann Arbor, MI

    *Employment Type:* Full time *Shift:* Rotating Shift *Description:* Functions as the General Manager responsible for the oversight and coordination of the day-to-day operations of the Regional Health Ministry's (RHM) Food & Nutrition Services (FANS) Department in a large or sizeable multi-hospital setting. The Senior Manager of Food & Nutrition Services is responsible for successfully coordinating and directing all activities within the department in a multi-site or health system environment. Assists in development and management of preliminary program budgets in collaboration with THS Regional Managers and RHM stakeholders. Works with all levels of senior leadership and management teams at RHMs and within the region. Develops and implements effective cost reduction plans and implementation processes that support Trinity Health and RHM FANS goals, objectives, strategies, policies, and procedures. Ensures cost reduction targets and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction. Ensures the Regional Manager, THS and RHM stakeholders are kept abreast of issues or problems impacting program efficiencies and effectiveness. Attracts, develops and trains talent to ensure program quality, sustainability, long-term growth, and development. Leads by exemplifying the mission, vision and values of Trinity Health and the Regional Health Ministry. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, supports and endorses senior leadership decisions, goals, objectives, and strategies. Oversees the day-to-day management of the RHM's FANS department and ensures program service support objectives are met. Provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas. Provides operational and technical support to RHM stakeholders, managers, and System Office in support of the overall management of FANS programs. Develops, implements and coordinates within the RHM: • Standardization of policies and procedures related to FANS expense management and operations. • Implementation of core program systems (Menus, Food Formularies, Cleaning Practices, auditing tools, competencies, etc.) Ensures short and long-term regional financial objectives stay on course and drives initiatives with RHM teams that contribute to THS program short and long-term operational excellence. Provides fiduciary responsibility for RHM monthly outcome of FANS program profit and loss statement and works with local stakeholders and Regional Manager to prepare and submit program annual revenue and expense budgets. Participates in monthly budget reviews with the Regional Manager and RHM stakeholders to identify budget variances; and prepares related reports for senior management review. Keeps Regional Manager, THS informed of issues affecting program costs, service capabilities, effectiveness and efficiencies, as well as issues noted during Performance Improvement audits. Presents findings and recommendations for improvement to the Regional Manager. Meets with direct reports and support staff, as required, to review overall operations goals/objectives, to address shortfalls and open issues, and to encourage open dialogue for suggested process improvements. Reviews subsequent FY goals/objectives and related strategic plans as defined by the Regional Manager, THS and RHM Stakeholders; outlines expectations, accountabilities, and measurables used in determining success. Develops and administers Program Quality Evaluations and reviews Customer Satisfaction Survey scores for discrepancies and overall customer satisfaction for Hospitality Services. Prepares Performance Improvement Plans (PIP) where necessary to resolve customer satisfaction issues and address program quality deficiencies. Interviews, hires, trains, appraises, counsels, and supervises staff; handles disciplinary actions. Reviews and approves expense reports and holds direct reports accountable to Trinity Health and THS policies and procedures. Reviews hiring justifications to ensure financial cost saving merit. Ensures timely completion of annual performance appraisals; addresses colleague problems and issues related to their work or environment. Fosters the development of diverse teams at all levels as appropriate and outlines annual skills development, career growth opportunities, and improvement objectives with direct reports. Establishes and monitors progress on objectives and takes the necessary actions to resolve and prevent recurring issues. Provides the necessary leadership and oversight in cases where disciplinary action or termination is warranted. Manages multiple projects and tasks in a fast paced environment and possesses the ability to adapt to change. Demonstrates the ability to develop a project plan for major projects with milestones to determine schedule of deliverables to advance project outcomes. Participates in Trinity Health FANS Advisory councils to develop best in class programs and identifying best practices; driving change to positively affect operational, financial, and service performance regionally in coordination with the UEM. Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. Ensures all aspects of departmental operations including but not limited to patient and clinical services, production, catering and retail operations function in a compliant, optimal and efficient manner that ensures patient and customer satisfaction Assures that there are ongoing effective quality improvement programs within the department, inclusive of the clinical aspects, food borne illness, safety and infection control in the appropriate areas of the department. Ensures all cafeteria/catering pricing is reviewed annually to trend with market and is priced consistently with THS policy. Ensures all handling policies are followed appropriately and that all money is accounted for. Ensures that all menus are reviewed annually (Patient, Retail, etc.) and adjusted according to patient/customer preference and that Nutrient Analysis is accurate and updated as needed. Ensures that all catered functions are approved, planned and executed per policy in a timely fashion with a customer centered focus. Also ensures that event costs are tracked per policy (Internally) and billed in a timely fashion (externally). Ensures safe conditions and procedures are followed at all times to minimize/eliminate workman's compensation claims and create a safe working environment for all Food & Nutrition colleagues. Displays the ability to plan and direct food production personnel regarding type and quantity of food to be prepared and any special techniques to be employed for modified diets. Maintains accurate and appropriate records as required. Demonstrates a cost-conscious attitude to time usage and consistently makes the best use of time. May handle additional duties and responsibilities as needed or assigned. MINIMUM QUALIFICATIONS 1. BA or BS degree preferred in institutional management, dietetics or equivalent degree with a minimum of five years progressive experience in the field of dietetics or healthcare foodservice management or an equivalent combination of education and work experience such as Certified Dietary Manager certification (CDM) and 7 to 10 years progressive management experience. 2. Ability to work effectively in a diverse, collaborative, and team oriented culture. 3. Ability to develop methodologies for collecting and analyzing relevant data; to audit program processes; monitor quality; identify, problems and their root causes, and make recommendations for improvement. 4. Excellent leadership, analytical, organizational, planning, delegation, coaching, communication (verbal, written and interpersonal), and computer (MS Word, Excel, Outlook, PowerPoint) skills; with a continuous improvement mindset and ability to challenge conventional thinking at all levels of the organization. 5. A personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. 6. Ability to be a self-starter and independent worker able to manage multiple conflicting priorities and demands. 7. Ability to delegate responsibilities effectively and provide regular follow up to ensure objectives is met. PHYSICAL / MENTAL REQUIREMENTS AND WORKING CONDITIONS 1. Works in a well-lighted, well-ventilated area. 2. Occasionally exposed to normal food service conditions such as noise, heat and humidity. TRINITY HOSPITALITY SERVICES MISSION STATEMENT In the spirit of our guiding behaviors, as stewards of Trinity Health, our pledge is to deliver culinary, nutritional and hospitality excellence in a compassionate and innovative manner to all we serve across our ministry. TRINITY HEALTH MISSION STATEMENT AND GUIDING BEHAVIORS Mission: We serve together in Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities and to steward the resources entrusted to us. The Guiding Behaviors are the behaviors necessary for all of us to achieve our Vision. They are: 1. We support each other in serving our patients and communities. 2. We communicate openly, honestly, respectfully and directly. 3. We are fully present. 4. We are all accountable. 5. We trust and assume goodness in intentions. 6. We are continuous learners. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-43k yearly est. 1d ago
  • Shift Manager

    Arby's, LLC 4.2company rating

    Assistant manager job in Warren, MI

    We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for: Weekly Pay Flexible Schedule Free shift meal and family dining discount* Discounted Curly Fries (and all our menu items for that matter) Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference. BRING HOME THE BACON You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. You'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you: Have at least six months of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. At least 18 years of age. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. * Subject to availability and certain eligibility requirements.
    $29k-35k yearly est. 2d ago
  • Zone Manager

    Rexel 3.9company rating

    Assistant manager job in Toledo, OH

    Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Zone Manager to join our Gexpro team in Toledo, OH! Summary: The Zone Manager is responsible for supporting the mission and strategy of the branches by providing leadership, motivation, direction and training to the branch team to serve business profitably. What You'll Do: Responsible for the business development of branches in geographical territory Develop new customer growth plan, growing customers and SKUs Meet or exceed total sales, net income and asset management targets Responsible for account management and customer satisfaction, building and maintaining customer relations Responsible for branch operations performance, collaborating with Functional Leaders to execute strategy. Manages owning inventory adjustments, inventory/AR/Rebates, P&L/GL analysis and Branch Scorecard Build and maintain positive team culture Train, supervise associates, set clear goals and expectations of team, track progress against goals, provide feedback and address performance problems and issues promptly through documented coaching sessions Perform administrative people management functions to include timekeeping, staff training compliance, and performance reviews Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need 6+ years of sales or industry experience 2+ years leadership experience preferred In absence of a bachelor's degree, 6+ years leadership required Valid Driver's License Bachelor's Degree or Equivalent - Required Knowledge, Skills & Abilities Strong knowledge of electrical products, inventory control and warehouse operations Skilled in selling products & services, negotiating sales, pricing strategies, and terms Proven ability to manage P&L operation Proven ability to gain others' support for ideas, proposals, projects, and solutions In-depth knowledge of wholesale electrical distribution industry Customer oriented and motivated with excellent communication, organization, and problem-solving skills Ability to prioritize and manage multiple tasks and deadlines Strong leadership and organizational skills Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence Ability to travel to branches and customer locations in the territory Ability to work overtime as needed Additional Information Physical Demands: Sit: Must be able to remain in a stationary position - Frequently - 21% to 50% Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% Use hands to finger, handle, or feel: Operates a computer and other office machinery - Frequently - 21% to 50% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Frequently - 21% to 50% Weight and Force Demands: Up to 10 pounds - Occasionally - up to 20% Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20% Handles or works with potentially dangerous equipment - Occasionally - up to 20% Travels to offsite locations - Frequently - 21% to 50% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
    $44k-58k yearly est. 2d ago
  • Seasonal Laborer

    City of Ferndale 3.8company rating

    Assistant manager job in Ferndale, MI

    Temporary employees are needed to assist the DPW. Typical duties include: lawn maintenance, tree and shrub trimming, flower installation, landscaping, bed maintenance, litter control, painting and general cleanup. Other Public Works duties will be assigned, as needed. QUALIFICATIONS Must have a valid state of MI driver's license, must have a good driving record; must be able to pass a physical and drug screen.
    $33k-41k yearly est. 60d+ ago
  • Twelve Oaks Mall- Seasonal Local Manager

    Cherry Hill Programs Seasonal Jobs

    Assistant manager job in Novi, MI

    About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Seasonal Local Manager, you will create the magic by overseeing daily operations for our Easter Bunny photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals. Our Local Manager Will Also Promote a positive, collaborative environment and maintain our core values and policies Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success Determine staffing requirements and oversee hiring, onboarding, and training of all team members Ensure daily operations are maintained as scheduled Respond to all business calls or emails within a timely manner Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork Coach and develop team members to drive revenue, reduce cost and provide world class guest service Establish and maintain positive and successful vendor relations with staff at all locations Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location Other duties required/assigned as detailed in Employment Agreement What We're Looking For Positive attitude and strong work ethic Team player who can work independently and understands the importance of leadership Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions Ability to process sales transactions and comfortable with cash handling Professional attire and good hygiene are a must Available to attend mandatory pre-season training Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays Available to work a minimum of 40 hours a week or as needed Knowledge, Experience & Skill At least 18 years of age High School Diploma Required Previous retail/assistant manager and photography experience preferred Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time Ability to stand, walk, and perform easy, guided choreographed movement independently What Else Can You Expect A fun, fast paced, and passionate environment Career advancement opportunities Flexible schedule Referral program One free photo package for friends and family per staff member Must be used 2 weeks before the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
    $27k-38k yearly est. 3d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Assistant manager job in Detroit, MI

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 4d ago
  • Assistant Manager (Saint Clair Shores, MI)

    Ace Hardware 4.3company rating

    Assistant manager job in Saint Clair Shores, MI

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Job Summary The Assistant Manager manages overall store operations and the achievement of company goals and directives. Essential Duties and Responsibilities Customer Service Provide positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store. Participate in weekly management staff meetings. Communicate issues to the appropriate Store Support Center department with General Manager approval. Assist with special projects within the district as set forth by the District Manager. Implement new Standard Operating Procedures into store execution. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Ensure that weekly price changes and label updates are completed timely and accurately. Oversee all cashiering functions including training, maintenance, audits, and reports. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Visit competition to be familiar with what they are doing. Perform all other duties as assigned. Inventory & Merchandising Assist to ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. Responsible for maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates Assist in training of all associates. Actively recruit and promote the advancement of Ace Retail Group associates. Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager. Leadership Manage all aspects of store operations in the absence of the General Manager. Lead by example; be approachable by all associates and customers. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Prepare and challenge yourself for future advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $18-22/HR For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $18-22 hourly 1d ago
  • Shift Manager

    Arby's Restaurant 4.2company rating

    Assistant manager job in Warren, MI

    Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Youre in the right place if youre here for: Weekly Pay. Flexible Schedule. Free shift meal and family d Shift Manager, Manager, Customer Service, Restaurant
    $29k-35k yearly est. 2d ago
  • Seasonal Laborer

    City of Ferndale 3.8company rating

    Assistant manager job in Ferndale, MI

    Job Description The Department of Public Works and Parks and Recreation for looking for two seasonal employees to help staff our brand new splash pad and assist in the day to day maintenance of the City Parks. This position will require a flexible work schedule including working weekends. DUTIES Typical duties include: park and restroom maintenance, performing cleaning duties in the parks and restrooms, Responsible for water maintenance and testing daily. Other duties will be assigned as needed. QUALIFICATIONS Must have a valid state of MI driver's license, must have a good driving record; must be able to pass a physical and drug screen.
    $33k-41k yearly est. 4d ago

Learn more about assistant manager jobs

How much does an assistant manager earn in Canton, MI?

The average assistant manager in Canton, MI earns between $21,000 and $61,000 annually. This compares to the national average assistant manager range of $23,000 to $64,000.

Average assistant manager salary in Canton, MI

$36,000

What are the biggest employers of Assistant Managers in Canton, MI?

The biggest employers of Assistant Managers in Canton, MI are:
  1. Dollar Tree
  2. Domino's Pizza
  3. Domino's Franchise
  4. Qdoba
  5. GPM Investments
  6. Pizza Hut
  7. Jersey Mike's Subs
  8. Carrols Restaurant Group
  9. Jimmy John's Gourmet Sandwiches
  10. Tractor Supply
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