Associate Study Manager
Assistant restaurant manager job in Norwalk, CT
The Multiple Myeloma Research Foundation (MMRF) is the largest nonprofit in the world solely focused on accelerating a cure for each and every multiple myeloma patient. We drive the development and delivery of next-generation therapies, leverage data to identify optimal and more personalized treatment approaches, and empower myeloma patients and the broader community with information and resources to extend their lives. Central to our mission is our commitment to advancing health equity so that all myeloma patients can benefit from the scientific and clinical advances we pursue. Since our inception, the MMRF has committed over $600 million for research, opened nearly 100 clinical trials, and helped bring 15+ FDA-approved therapies to market, which have tripled the life expectancy of myeloma patients. To learn more, visit ****************
MMRF CORE VALUES
At the MMRF, our core values define both who we are and how we work together as an organization. We believe in investing in our team and building a culture that will help us pursue our highest-level mission to accelerate a cure for each and every multiple myeloma patient. Our five core values are expressed below:
Prioritize Patients - Patients are at the center of everything we do. Every decision we make is grounded in the needs and best interests of the patients we serve.
Drive Innovation - We are committed to pursuing big, bold ideas. Taking risks, trying new approaches, and challenging the status quo are necessary to speed new discoveries.
Deliver Solutions - Taking on complicated challenges is what sets us apart. To deliver results, we must be decisive, take action, and act with urgency on behalf of the myeloma community.
Do It Together - We know that together, we are stronger. We work cross-functionally with the entire community to achieve our mission and are invested in the success of others.
Build Trust - We build trust-based relationships. We advocate for each and every myeloma patient by committing to diversity, equity, and inclusion and treating others with respect.
POSITION OVERVIEW
Reporting to the Associate Director, Clinical Operations, the Associate Study Manager is responsible for leading the operational planning and execution of translational clinical research studies, overseeing all aspects of a study from initiation through to completion, ensuring compliance with regulatory standards (FDA, GCP), and collaborating with cross-functional teams to deliver high-quality data on time and within budget. The Associate Study Manager will provide high level management and oversight of translational clinical research studies conducted through the Multiple Myeloma Research Consortium (MMRC), including the Translational Research Umbrella studies (TRU). The Associate Study Manager will be responsible for all aspects of study conduct, accountable for ensuring that timelines and milestones are met, and for will serve as the primary point of contact, under the direction of the Associate Director. Experience and knowledge of end-to-end management of clinical and translational research conduct, knowledge of academic and hospital study site operations, the pharmaceutical and biotech industry, and regulatory requirements is essential.
ESSENTIAL FUNCTIONS
Manage all aspects of the study, including responsibility for oversight of study execution, develop and manage comprehensive study timelines and metrics; management/oversight of external vendor deliverables reports and budgets.
Study design and planning: Actively participate in protocol development, feasibility assessments, site selection, and budget planning for assigned studies. Write and review study protocols, informed consent forms, and amendments, as appropriate.
Manage and report on study budget, working closely with finance and accounting.
Manage/track study budget progress, expenses, vendor, pharma/biotech partner invoices, and study site payments.
Prepare study reports and disseminate, present, and inform on all aspects of the study progress to MMRF leadership and cross functional teams.
Prepare and present project reports as required.
Plans, executes, and leads study-specific meetings as needed (e.g., Study Management Meetings, site calls etc.).
Risk management: Proactively identify potential risks associated with the study and implement mitigation strategies.
Develop and facilitate requests for proposals (RFP) for all study vendors, including and others, as appropriate, under the direction of the Associate Director, Clinical Operations.
Conduct critical analysis of areas of risk; identify, manage or escalate risks as appropriate.
Ensure that study issues and action items are addressed, closeout appropriately and in compliance with study management plans.
Prepares and/or reviews and takes accountability for the accuracy of study-related documents.
Accountable for study-specific legal agreements and other legal documentation as required for vendors, pharma partners, sites, etc.
Ensures audit-ready condition of study records and documentation, both electronic and paper.
Develops internal processes for improved efficiencies associated with study management
Develops, reviews and is responsible for the maintenance of study-specific standard operating procedures (SOPs)
Prepare and submit regulatory documents to central IRB. Manage all study IRB and other regulatory documents.
QUALIFICATIONS
Bachelor's Degree (BA, BS) in scientific or health care discipline required; master's degree preferred
Minimum 5 years of clinical study operations experience in pharmaceutical, biotech, academic, or CRO settings, preferably within oncology.
Demonstrated ability to manage complex protocols and deliver results in a matrixed environment.
Strong experience in clinical project management including study start-up, conduct, and closeout.
Experience in working with external research vendors is required
Translational research experience preferred.
Hands-on experience with Medidata Rave including eCRF management, database oversight, and query handling. Solid financial acumen, including study budgeting, invoice processing, and site payment management. Experience in drafting and reviewing study protocols, informed consent forms, etc.
Experience preparing and submitting regulatory documents to IRBs.
Excellent working knowledge GCP, FDA and ICH Guidelines. Ensures the assigned research studies are executed in compliance with FDA and ICH GCP guidelines/regulations and SOPs
Comfortable multi-tasking in a fast-paced small company environment and able to adjust workload based upon changing priorities
Excellent team player; willingness and ability to fill functional gaps in a small organization
Strong interpersonal, written, and verbal communication skills; collaborative team player willing to support adjacent functions when needed. Ability to work efficiently within established workflows while contributing to a culture of respect, flexibility, and continuous improvement.
Demonstrated ability to work effectively within diverse team environments, adjust to evolving project requirements, and incorporate feedback appropriately
Computer literacy required (MS word, MS Excel, MS PowerPoint, and MS Project)
Hematology Oncology therapeutic experience strongly preferred
Demonstrated leadership capability and professional communication style. Strong organizational skills
Ability to travel as necessary (approximately 10%)
EEO STATEMENT
The Multiple Myeloma Research Foundation (MMRF) is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state, or local law.
The MMRF does not sponsor/facilitate any type of work authorization for this role. All applicants must currently have original valid unrestricted authorization to accept new employment in any role in the U.S. with any employer. There is also no future employer-provided sponsorship for this role to obtain or extend authorization to work in the U.S.
Food Services Supervisor
Assistant restaurant manager job in Wyckoff, NJ
Salary Range: $58,000 - $63,500
When determining a base salary or hourly rate, several factors may be considered as applicable such as years of relevant experience, education, credentials.
We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are.
Why Join Our Team
Across our four campuses, eleven communities, five service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference - come join us!
We have an exciting opportunity for a Full-time, Food Services Supervisor to join the Dining & Nutrition Services department. The Food Services Supervisor is responsible for providing quality food service to residents, patients and employees, and for maintaining a clean, sanitary unit including organizing and directing dietary personnel to accomplish aforementioned standards. Supervises Dietary employees in absence of Director of Food Services. Demonstrates an understanding of, and embraces, the mission statement of the Christian Health Care Center.
Competencies:
Supervises tray line for Dinner and Breakfast according to resident tray ticket:
Accuracy of resident trays
Timeliness according to truck schedule
Ensures job flows are followed by all staff for all positions.
Completes food production sheets for Cooks and Diet Aides.
Ensures staff coverage is adequate, makes necessary changes.
Responsible for achieving and maintaining high levels of sanitation in the department.
Completes daily paper orders.
Monitors, updates and adjusts hours worked by and paid to Food Services staff, in the Enterprise Time and Attendance system, to provide payroll with accurate payroll information.
Sets up for special cleaning on unit.
Qualifications:
3 years' experience in the food service industry, preferably in a supervisory capacity.
Must have experience working in a Senior Living Facility or in a healthcare industry.
Experience with State Survey as well as Board of Health Inspection.
Active ServSafe Certification.
Schedule: 6am-2pm & 12pm-8pm, Monday- Friday and Every other weekend.
Education: High School Diploma or equivalent. Secondary education in Food Services/Preparation preferred.
Christian Health offers a wide variety of benefits to full-time employees that includes:
Discounted health insurance
Dental Program
Paid Vacation, Personal days, Holidays and New Jersey Sick leave
401k plan for all employees who are 21 years old or older
Group Life Insurance & Voluntary Life Insurance
Tuition Reimbursement
Flexible Benefit plan
Employee Assistance Program
Direct Deposit
Credit Union
Child Day Care Center on campus
Gift shop on campus
Free onsite parking on campus
Free meals for all employees
Pay differentials
Exclusive employee discounts and special offers
Access to earned wages prior to payday
If you are interested in this great opportunity, please apply today on our website listed below.
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Unsubscribed - Assistant General Manager
Assistant restaurant manager job in Greenwich, CT
ABOUT US: Unsubscribed is a new & very exciting women's lifestyle brand rooted in three core values: socially conscious/ethically produced, honest/authentic and wellness/slowing down; we are about taking care of ourselves & taking care of the world. We are committed to a more thoughtful and socially-conscious supply chain; from production to materials to distribution & packaging, we strive to improve every day.
YOUR ROLE The Assistant General Manager supports the General Manager in all daily operations of the store. The Assistant General Manager is accountable for supporting the training and coaching of all store associates into a high performing team that achieves sales goals, meets merchandising brand standards and delivers operational excellence. The Assistant General Manager is expected to role model Unsubscribed values and Unsubscribed Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.
RESPONSIBILITIES:
Leadership
Motivate and inspire the team by delivering a compelling vision and purpose which encompasses Unsubscribed Core values.
Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors.
Establish and communicate clear expectations and hold the store team and self-accountable for achieving all brand, performance and behavior standards.
Build and support effective relationships with associates, peers and supervisor to effectively lead positive change.
Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance.
Talent Management
Recruit, hire, develop and retain a high performing associate team.
Consistently assess and provide ongoing performance feedback on LOD skills, job accountabilities and Success Factors through real-time coaching
Drive employee engagement by recognizing and rewarding employees for outstanding performance.
Ensure that the store management team adheres to and enforces all employment practices and policies.
Recognize and properly resolve customer and performance issues; communicate high priority issues to the General Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.
Drive for Results
Help create and manage the execution of the store business plan to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology.
Manage the controllable components of the P&L to achieve all store financial and expense targets.
Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
Train and develop team on business acumen to drive business performance.
Lead the use of technology to enhance customer engagement and drive KPI results (BOSS, Store to Door, Social Media)
Builds customer loyalty through in-store experience, utilization of social media and email capture.
Visual & Operational Execution
Ensure the store meets payroll goals through the evaluation of store sales on a daily basis using payroll reports and tools; make scheduling adjustments to meet needs of the business.
Maintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers.
Support all visual directives ensuring they are executed seamlessly within allotted timeframe.
Generate and analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drive sales.
Supervise the efficient and productive handling of all merchandise including shipment receipt and processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). .
Oversees and ensures efficiency of all daily operational procedures.
Ensure store audit compliance and shrink results meet company loss prevention standards.
QUALIFICATIONS:
Minimum high school education or equivalent.
Minimum of 3 years of retail or equivalent management experience preferred.
Strong prioritizing, interpersonal, problem‐solving & planning skills.
Knowledge and understanding of employment laws including compliance with federal, state and local requirements.
Demonstrated ability to manage complex and competing priorities.
Strong communication, presentation, delegation and follow-up skills.
Demonstrated conflict management and resolution skills.
Demonstrated proficiency in training, sales generation and leading of functional teams.
Demonstrated ability to analyze business trends and reporting to drive sales.
Demonstrated ability to coach, provide feedback and manage substandard performance.
Demonstrated ability to communicate effectively with customers and store team.
Demonstrated ability to work in a fast‐paced and deadline‐oriented environment.
Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends.
Ability to perform Essential Job Functions.
Computer and technology proficient.
Auto-ApplyFood & Beverage Manager
Assistant restaurant manager job in Garden City, NY
A landmark of gracious hospitality and first-class service on Long Island, New York, the elegant and historic Garden City Hotel welcomes guests into spacious and luxurious guest rooms and suites, and delights with an array of new dining experiences, including Red Salt Room by David Burke.
Legendary Chef David Burke's signature whimsical approach and seasonally driven menus are destined to make Red Salt Room the most sought-after restaurant reservation on Long Island. Garden City's newest restaurant hums with style, sophistication, and creativity. Don't miss the stunning floor-to-ceiling backlit sea salt brick wall, a decorative nod to Burke's patented Himalayan sea salt dry-aging technique.
We pride ourselves on our meticulous attention to detail and relentless drive towards success, and we are looking for Hospitality Professionals to help us reinforce the standards that historically make us one of the best in the business.
We are currently looking for an Restaurant Manager who will assist in overseeing our King Bar by David Burke, Red Salt Room by David Burke, Patio Bar (seasonal), In Room Dining and The Rose Room Underground Lounge.
This position reports to our Director of Food and Beverage Outlets.
Responsibilities include, but are not limited to:
· Supervising the floor during meal periods to ensure standards and steps of service are met through all guest interactions.
· Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels.
· Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
· Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
· Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for the staff and other hotel employees.
· Ensure basic standard operating procedures for all outlets are in place and are in compliance with Federal, state, local practices. (e.g. ServSafe, Responsible Vendor)
· Ensuring that all steps of services as outlines in training materials are being followed on a daily basis.
· Interact positively with customers promoting hotel facilities and services.
· Resolve problems to the satisfaction of involved parties.
· Answer telephones in a clear voice, coordinate and document reservations.
· Organize special events in the restaurant such as receptions.
· Maintain rapport with all departments and attend relevant meetings.
· Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
· Give guidance toward improvement and make necessary adjustments for consistency.
· Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence.
· Input and retrieve data and change computer procedures using complex series of key punches to program system.
· Ensure that all standards and hotel cash handling procedures are met.
· You will have the opportunity to optimize operations and effect the execution of an exquisite dining experience for every customer.
Requirements:
· Hotel/Fine Dining Restaurant management experience.
· Dynamic and guest oriented individual.
· Demonstrated leadership and team building.
· Developed interpersonal and communications skills.
· Work both independently as well as part of a dynamic team.
· Ability to multi-task and strategize against changing priorities.
· Computer skills, i.e. Micros, Open Table.
· Able to maintain a consistently high level of service standards.
· Possess a strong dining room presence.
We offer a full benefits package including:
· Group Health Plans for Medical, Dental and Vision
· Voluntary Life Insurance AND COMPANY PAID LIFE INSURANCE
· Long Term Disability
· Aflac Supplemental Short Term Disability
· Aflac Accident Advantage Plan
· Aflac Cancer Care Plan
· 401k
· Paid Time Off
EOE/M/F/D/V
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Auto-ApplyDirector of Dining Services
Assistant restaurant manager job in Thornwood, NY
We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! The Food Service Director will be working in a hospitality model kitchen, cooking, serving, and interacting with residents of our assisted living care facility. If you are an experienced culinary professional with a passion for interacting with people and a desire to work for a great company that stresses a strong work-life balance, this is the ideal opportunity for you!
While the Food Service Director position does contain several management duties, this is not a full administrative position. We expect this individual to be hands-on and, on the line, helping your cooks prepare and serve food at least 2 shifts per week. In addition, this person is expected to become integrated in the Benchmark community, interacting with residents and resident families and when necessary, acting as a liaison between residents and your staff. Schedule of Sunday through Thursday.
Responsibilities
Responsible for managing a team of food service professionals as you prepare quality meals for our residents Completing daily administrative reports
Ensuring compliance with state, federal and local regulations as well as Benchmark's S&P's
Reporting all accidents and incidents to Executive Director
Assuring that planned menus are followed in accordance with established dietary guidelines records
Assuring cleanliness of all work areas
Inspecting food storage rooms, utility janitorial closets, etc. for upkeep, supply, and infection control
Reviewing all temperature documentation of freezers, refrigerators, etc. for proper temperatures
Addressing resident concerns or any problems with service immediately
Managing department budget and maintain adequate financial records and cost reports
Conducting monthly food advisory board meetings with residents and keeping minutes
Working minimum one weekend day every work week
Requirements
Must be able to follow written and oral instructions.
Must have knowledge of dietary procedures and related Health Department regulations and guidelines for food service operations.
Must be able to serve food and beverages for residents in a prompt and efficient manner.
Be able to lift up to 50lbs.
This is primarily a standing position, required to stand in one place for extended periods.
As a community leader at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
8 holidays & 3 floating holidays
Vacation and Health & Wellness Paid Time Off3
Discounted Meal Program
Associate Referral Bonus Program, up to $1,500
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits; no enrollment waiting period
401k Retirement Plan with Company Match
Company-provided Life Insurance & Long-Term Disability
General Manager
Assistant restaurant manager job in Stamford, CT
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Our General Managers are the Head Coaches of our teams!
If you love running a balanced business, growing a team and creating an excellent guest experience, come work with us. Were looking for enthusiastic and ambitious individuals to lead our fantastic team! Every day in our stores, our teams make real food from scratch youll oversee a full-service BOH operation, as well as a quick-service FOH model. The manager is the anchor of the store youre an enthusiastic leader, a quick thinker, a problem-solver, a skilled communicator, and a motivator.
What youve got:
3-5+ years experience in restaurant management
Experience in fast casual restaurant chains (preferred)
Managed and developed 20+ team members per shift
Strategic Planning, Labor/Scheduling, Training & Team Development, Quality Focus
Experience in Food Safety + Planning
Good on emails, texts, and third party apps.
Ability to coordinate multiple tasks such as food, beverage + labor cost while maintaining required standards of operation in daily restaurant activities
Must possess good communication skills for dealing with diverse staff
Coachable: actively looks for feedback to grow and improve
Self-starters: takes initiative, thinks of the big picture, relays store needs and communicates with the team
Customer service-oriented: Passion for the guest experience, service driven
Innovative: utilizes and designs business processes with the customer, community and company in mind
Passionate about real food: appreciation for the greater mission of farm-to-table foods
High-energy, and thrive in a fast-paced environment
Safeserv Manager certified or willing to get
What youll get:
An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
A collaborative family of people who live our core values and have your back
A clear career path with opportunities for development, both personally and professionally
Competitive pay + bonus
We are a daily destination for quality good for you eats.
We provide equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
Restaurant Manager
Assistant restaurant manager job in Hackensack, NJ
RESTAURANT MANAGER - LEAD WITH PURPOSE AT DUNKIN' Are you a results-driven leader who loves building strong teams and creating great customer experiences? Southpaw is looking for a Restaurant Manager who's ready to take ownership of operations, drive performance, and grow a high-performing team-one cup of coffee at a time.
What You'll Do:
* Lead, coach, and develop your team-including assistant managers, shift leaders, and crew
* Deliver exceptional guest service and uphold Dunkin' brand standards every day
* Monitor and improve store performance, customer satisfaction, and team morale
* Manage staffing, training, and performance reviews to keep your team running strong
* Ensure a safe, clean, and welcoming environment for guests and employees
* Handle inventory, cost control, and ordering with accuracy and efficiency
* Launch new products, promotions, and marketing campaigns successfully
* Set and track goals to achieve profitability and operational excellence
What We're Looking For:
* Experience in restaurant or retail management (food service preferred)
* Strong leadership, communication, and problem-solving skills
* Working knowledge of financials, including cost control and sales goals
* Ability to multitask, stay organized, and lead by example
* Computer literacy and basic math/writing skills
* Ability to work flexible hours including holidays and weekends
Why Join Us:
* Competitive pay and bonus potential
* Career growth opportunities across a growing network
* 401k
* Paid time off, health benefits (eligibility applies), and employee discounts
* Mental health support with 10 free BetterHelp sessions
* A team that feels like a community because we succeed together
Pay: $60,406-$70,000
Ready to roll up your sleeves and lead with heart? Join the team that keeps America running-and build your future with Dunkin'.
?
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
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Restaurant Manager
Restaurant Manager - Chili's Westbury NY & Surrounding area
Assistant restaurant manager job in Westbury, NY
1205 Corporate Dr. Westbury, NY 11590 Min: $70,000 Annually | Max: $75,000 Annually < Back to search results Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
Responsibilities
* Ensure a great Guest experience
* Role model and hold Team Members accountable to operational and quality standards
* Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
* Foster open communication between Team Members and Management
* Influence Team Member behaviors by championing change and restaurant initiatives
* Lead with heart and mind
* Drive business results by utilizing Chili's systems to effectively control costs
* Follow operational systems, such as our Manager Timeline and performing quality Line Checks
* Hire, train, retain, and develop Team Members to take on larger roles
* Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
* Understand and practice safe food handling procedures
* Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
* Dependable team player
* Prefers to work in a fast-paced environment
* Great multitasking skills
Restaurant General Manager
Assistant restaurant manager job in Yorktown Heights, NY
Restaurant General Manager Job Responsibilities: To ensure that guests are fully enjoying their visit to the restaurant, the restaurant manager directs and motivates the service staff to ensure that guests are having a great time. Including relatable job responsibilities in your restaurant general manager job description helps attract talented candidates. Some examples include:
Establishes restaurant business plans by surveying restaurant demand.
Meets restaurant financial objectives by developing finances.
Attracts patrons by developing and implementing marketing, advertising, and public and community programs.
Controls purchases and inventory by meeting with the account manager.
Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.
Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings.
Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, and training.
Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
Accomplishes company goals by accepting ownership for accomplishing new and different requests.
Restaurant General Manager Qualifications and Skills
Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety
Strong understanding of cost and labor systems that lead to restaurant profitability
Strong communication and leadership skills
Comfort working with budgets, payroll, revenue, and forecasting
Ability to lead big groups of people
Education and Experience Requirements
2 years' experience as a restaurant general manager
NYC Department of Health Certificate
Job Type: Full-time
Restaurant Manager | Full Service, High Volume
Assistant restaurant manager job in Westbury, NY
Job DescriptionRestaurant Manager - Westbury, NY We are looking for a passionate and driven Restaurant Manager to join our leadership team at a high-volume, polished casual dining restaurant. This role requires an energetic professional with proven experience managing both front-of-house and back-of-house operations while delivering exceptional guest experiences.
Responsibilities:
Oversee daily restaurant operations, ensuring efficiency, consistency, and quality service
Lead, train, and motivate staff to uphold hospitality standards and company policies
Support General Manager with scheduling, payroll, and labor management
Manage inventory, ordering, and vendor relationships to ensure quality and cost control
Monitor financial performance, including sales, budgets, and cost management
Uphold health, safety, and sanitation standards in compliance with local regulations
Resolve guest concerns promptly and professionally to ensure satisfaction and loyalty
Assist with implementing marketing initiatives and special promotions to drive sales
Qualifications:
2+ years of restaurant management experience in a high-volume or upscale casual dining environment
Strong leadership and communication skills with the ability to inspire a team
Proven ability to manage financial performance and operational metrics
Hands-on, guest-focused approach with a passion for hospitality
Ability to work a flexible schedule, including evenings, weekends, and holidays
What We Offer:
Competitive salary and performance-based incentives
Comprehensive training and ongoing professional development
Growth opportunities within a successful and expanding restaurant group
A supportive and dynamic team environment
If you're a results-oriented leader who thrives in a fast-paced environment and loves creating memorable dining experiences, apply today to join our team in Westbury, NY!
FOH Manager - Rosa Mexicano Riverside Square
Assistant restaurant manager job in Hackensack, NJ
Rosa Mexicano Restaurants, a NYC based, successful casual fine dining restaurant group known for outstanding hospitality and service and for offering an authentic menu that the Zagat Survey calls, "the 'gold standard' of 'upscale modern' Mexican cuisine", with locations in New York, New Jersey Las Vegas, Boston, Pennsylvania, Maryland, seeks a Front of House Manager.
Key Responsibilities:
Hires, trains, and develops all FOH restaurant staff in fine dining service standards
Maintains schedules, payroll and other administrative support to maintain food and beverage cost controls including inventory and pars
Organizes and conducts pre-shift and departmental meetings daily
Maintains communication with all departments to ensure customer service needs are met
Creates seating charts and station assignments daily, following up with support staff of daily expected business
Maintains all reservation systems and books to accommodate business demands
Creates side work assignments and ensures completion with wait staff
Maintains the highest level of service to client/guest, ensuring their satisfaction
Maintains cleanliness and presentation of dining room area
Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner
Experience Includes:
2-4 years of upscale restaurant experience in Management position
Food Handler certified
Knowledgeable with Labor Laws, Health Codes, Safety, Food Handling and Sanitation
Must be able to work a flexible schedule including days, nights, weekends and holidays.
Assistant Restaurant Manager
Assistant restaurant manager job in Hackensack, NJ
The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the café runs smoothly, efficiently, and in alignment with Life Time's hospitality standards. From coaching team members to ensuring food quality and safety, the Assistant Café Leader sets the tone for service excellence while supporting business goals.
Job Duties and Responsibilities
* Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
* Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
* Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
* Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
* Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift
Position Requirements
* Strong passion for hospitality, guest engagement, and team leadership
* Ability to lead by example and coach others in a fast-paced café environment
* Experience working with POS systems, food handling, and inventory processes
* Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts
* Strong communication and organizational skills
Education:
* High School Graduate or equivalent
Years of Experience:
* 1-2 years of leadership experience in a fast-casual or café setting
Licenses / Certifications / Registrations:
* ServSafe Manager certification or equivalent
* ServSafe Alcohol Safety or equivalent (if applicable)
* CPR/AED certification
Preferred Requirements
* College degree in business, culinary arts, hospitality, or related field
* Knowledge of food costing, scheduling, and basic profit & loss analysis
* Experience leading team culture and driving sales through service
* Ability to develop and implement service recovery or upselling strategies
* Passion for creating a desirable, guest-centric café environment
Pay
This is an hourly position with wages starting at $21.50 and pays up to $28.75, based on experience and qualifications.
Benefits
All team members receive the following benefits while working for Life Time:
* A fully subsidized membership
* Discounts on Life Time products and services
* 401(k) retirement savings plan with company discretionary match (21 years of age and older)
* Training and professional development
* Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
* Medical, dental, vision, and prescription drug coverage
* Short term and long term disability insurance
* Life insurance
* Pre-tax flexible spending and dependent care plans
* Parental leave and adoption assistance
* Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
* Deferred compensation plan, if the team member meets the required income threshold
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Auto-ApplyRestaurant Manager
Assistant restaurant manager job in Hillsdale, NJ
Job Title: Restaurant Manager
We are seeking a highly motivated and experienced Restaurant Manager to lead our dynamic team and ensure the smooth and successful operation of our restaurant. The ideal candidate will be responsible for overseeing all aspects of the restaurant's daily operations, including staff management, customer service, inventory management, and maintaining overall restaurant profitability. As a Restaurant Manager, you will be the face of our establishment, representing our brand and ensuring exceptional service and dining experiences for every guest. If you have a passion for the food service industry, exceptional leadership skills, and a customer-focused mindset, we invite you to apply for this exciting opportunity.
Responsibilities:
- Plan, organize, and oversee day-to-day operations of the restaurant, including front and back of house activities.
- Monitor and maintain high standards of food quality, service, cleanliness, and health and safety standards.
- Recruit, train, and supervise all restaurant staff, ensuring that they possess the necessary knowledge and skills to perform their duties effectively and efficiently.
- Develop and implement innovative strategies to maximize restaurant revenue and profitability.
- Manage inventory and control costs by ensuring proper stock levels, minimizing waste, and implementing effective ordering systems.
- Foster a positive and collaborative working environment by promoting open communication and teamwork amongst staff members.
- Resolve customer complaints and ensure prompt and satisfactory solutions are provided.
- Conduct regular inspections of the restaurant to ensure compliance with all health, safety, and sanitation regulations.
- Stay informed about industry trends, competitor activities, and customer preferences, making recommendations for improvements or adjustments as necessary.
Requirements:
- Minimum of 2-3 years of experience as a Restaurant Manager or in a similar leadership role within the food service industry.
- Proven track record of successfully managing a restaurant, including staff supervision, customer service, and financial performance.
- Solid knowledge of restaurant operations, including front and back of house procedures, food handling, and safety standards.
- Strong leadership and people management skills, with the ability to motivate and inspire a diverse team.
- Excellent customer service skills and a passion for delivering exceptional dining experiences.
- Strong financial acumen with the ability to analyze financial reports, control costs, and make data-driven decisions.
- Exceptional organizational and time-management skills, with the ability to multitask and prioritize effectively in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to interact with customers, staff, and vendors at all levels.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
Note: This job description is intended to provide a general overview of the requirements and responsibilities of the position. It is subject to change based on the needs of the restaurant and the company.
Restaurant Manager
Assistant restaurant manager job in Clifton, NJ
About Us:
At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate, driven, and energetic leader to join our team as a Restaurant Manager. If you thrive in a fast-paced environment, love leading a team, and enjoy making people smile, this is the role for you!
Perks & Benefits:
Competitive salary + performance-based bonuses
Paid time off and flexible scheduling
Employee discounts and recognition programs
Discounted tuition for you and your family through SNHU
Opportunities for advancement in a growing, loved brand
What You'll Do:
As a Dunkin' Restaurant Manager, you'll be the heartbeat of the store, responsible for:
Leading and motivating a high-performing team to deliver exceptional guest experiences
Managing daily operations including inventory, scheduling, and cash handling
Ensuring compliance with food safety, sanitation, and brand standards
Driving sales and profitability through effective cost control and marketing initiatives
Recruiting, training, and developing team members for growth and success
Creating a positive, inclusive, and fun work environment
What We're Looking For:
1-3 years of restaurant or retail management experience (QSR experience a plus!)
Strong leadership, communication, and organizational skills
A hands-on, can-do attitude with a passion for customer service
Ability to work flexible hours, including weekends and holidays
Join Us:
Be part of a brand that fuels the world with coffee and positivity. Apply today and bring your leadership to the next level with Dunkin'!
Restaurant Manager
Assistant restaurant manager job in Manhasset, NY
Job Description
Why Join Our Team?
Industry-Leading Compensation:
Up to 10% of the base salary in performance-based bonuses
Competitive Pay
Comprehensive Benefits Package
Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.
Voluntary Short Term Disability Insurance - Employee Paid.
Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance - Employee paid.
Traditional and Roth 401(k) Plan - All Employees
Exclusive Perks & Growth Opportunities
Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
What You'll Do
As a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You'll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.
Key Responsibilities
Operations Leadership
Oversee daily restaurant operations, including front-of-house and back-of-house management
Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
Organize and supervise staff shifts, ensuring optimal floor coverage
Implement and uphold company policies and hospitality standards
Team Development & Staffing
Recruit, hire, and onboard top talent to build and maintain a high-performance team
Train and mentor employees in customer service best practices and operational excellence
Conduct performance appraisals and provide constructive feedback to improve productivity
Foster team morale and motivation, ensuring a collaborative and high-energy work environment
Guest Satisfaction & Brand Development
Deliver superior service and maximize customer satisfaction
Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
Recommend creative ways to attract new guests, including social media engagement and promotions
Financial & Business Performance
Monitor restaurant revenue and expenses, ensuring profitability and cost control
Identify areas to optimize sales, reduce waste, and improve overall financial performance
Work with leadership to develop marketing and promotional strategies to increase guest traffic
Create detailed reports on weekly, monthly, and annual revenues and expenses
Maintain oversight of inventory and ensure effective purchasing strategies
What We're Looking For
Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager
Strong customer service background with a focus on guest experience and operational excellence
Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)
Strong leadership, communication, and problem-solving skills
Acute financial management skills, with experience handling budgets and P&L reports
Why THE ONE GROUP is Your Next Career Move
This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
We use eVerify to confirm U.S. Employment eligibility.
Dining Services Director
Assistant restaurant manager job in Norwalk, CT
Come thrive with us at our exquisite Memory Care Assisted Living Community, Bridges by EPOCH at Norwalk! We are NOW HIRING for a Full-time Director of Dining Services/Director of Culinary at our extraordinary senior living community to lead our culinary and dining team!
What Makes Bridges a Great Place to Work?
Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!
If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you'll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast - all with the common goal of delivering an exceptional senior living experience for our residents.
At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.
Why Choose EPOCH Senior Living?
We offer competitive pay and a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.
Full-Time Benefits Package
Medical Plans and Dental Plans with Blue Cross Blue Shield
Vision Plan with MetLife Vision
Flexible Spending Accounts
401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
$50,000 Life Insurance Policy
VOYA Voluntary Benefits Critical Illness and Accident
Verizon Cell phone Discount
Wishbone Pet Insurance Discount
Training and Growth Opportunities
Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
Free Parking
$1,500 Refer a Friend Bonus Incentive
Responsibilities
The Director of Culinary oversees the dining services operation of our community.
This position is responsible for creating dynamic menu options, ordering supplies and adheres to department budget.
Provides outstanding customer and upscale dining services.
The Director of Culinary hires, schedules and supervises dietary staff and kitchen staff.
Able to multi-task in a fast-paced environment.
Some cooking required.
Qualifications
We are seeking 2 years of experience as a Director of Culinary in dining services with management experience in a Senior Living Community.
Some fine dining experience helpful.
Supervisory/management experience required.
Must exhibit excellent communication and leadership abilities.
Computer skills required.
ServSafe Certificate required.
Culinary degree preferred.
If you have a strong passion for seniors, we invite you to become part of an EPOCH team!
“I love knowing that I've made a positive impact on my residents or coworkers. Sometimes it's as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!”
- Eileen, Dietary Aide at Bridges
Nashua
You may contact Jessica Kennedy, Corporate Recruitment Manager at ************ for any questions.
Bridges by EPOCH at Norwalk
123 Richards Ave
Norwalk, CT 06854
***************
About EPOCH Senior Living
Founded in 1997 and known for delivering outstanding service, EPOCH Senior Living currently operates a network of premier senior living communities throughout the Northeast. With eleven communities, Bridges by EPOCH is New England's largest stand-alone memory care assisted living provider. Offering a range of living options, including independent living, assisted living and memory care supported by Bridges , Waterstone communities are known for offering seniors 62 and over a luxury senior living experience.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyRestaurant Manager
Assistant restaurant manager job in Mahwah, NJ
Job DescriptionMANAGER High-end, high-volume steak house is looking for an experienced Manager for our Mahwah location. Our managers represent our entire restaurant therefore we will need to have the following qualities. Outgoing Articulate Well Groomed Professional Punctual Works Well Under Pressure
Polite and Pleasant Demeanor - Strong leadership skills
Flexible hours are a must, availability must cover one or multiple shifts including but not limited to nights, weekends and holidays.
Minimum two years managerial experience necessary.
MANAGER RESPONSIBILITIES
Creating staff schedules
Cash control and handling skills
Knowledge of entire POS system
NJ Food handlers certification (Serve Safe Qualified)
Cost controls
Inventory Controls
Customer relations
Staff training, development and motivation
Pre-shift meetings
Create great work environment
Problem solving
Strong communication skills
Direction giving, delegating
Strong leadership skills
Purchasing skills (understanding of restaurant par levels)
Understanding steps of service and restaurant flow
Reservation taking
Strong organizational skills
Experience in private dining and catering functions
Compensation Salary Starting at $75,000 based upon experience
Benefits discussed during interview process.
Director of Food Service
Assistant restaurant manager job in Woodcliff Lake, NJ
Job Description
Develop goals and objectives for the department.
Maintain policies and procedures to obtain these stated goals and objectives.
Prepare and manage the department budget and production of profit and loss statement.
Ensures the most current Resident Dietary Master list is posted. Review the highlighted (changed) Residents.
Prepare all menus and insures implementation of these menus after approval by a registered dietician. Keeps records of all menus and substitution for regulatory compliance.
Control department resources through appropriate planning, utilization, evaluation and data analysis.
Develop quality standard for food, equipment and service, and evaluations systems to determine department effectiveness.
Ensure on-going training and motivation of dietary staff.
Plan and coordinate all department activities.
Plan and implement food service systems, including department layout and equipment requirements.
Maintain effective communication with departmental personnel, other departments, administration and the public.
Ensure all Residents are satisfied with the food service, by regularly walking through the dining room, speaking one on one with the Residents and promoting meal specials.
Schedule staff to ensure sufficient coverage for kitchen and dining room.
Develop work assignments for all dietary service personnel, which are written, dated and posted in the kitchen area.
Continually upgrade personal knowledge of dietary management systems and nutrition through in-service training.
Purchase food and supplies using competitive purchasing practices.
Manages cost of food and supplies to maintain a total food cost within the guidance of the Community.
Check receipts of orders and invoices promptly. Approves statements for payment.
Record weekly menus of all diets served to Residents noting and initialing any changes made.
Conduct physical inventory monthly and maintains records on a weekly and monthly basis to include average food cost per meal served and supply cost per meal served.
Oversee the hiring, training and supervision of staff.
Comply with Company safety practices including infection control policies and procedures, and OSHA standards to ensure a safe working environment for self and others.
Follow all workplace injury procedures, including completion of reports for timely reporting and issuing corrective action when necessary.
Oversee kitchen cleaning and maintenance procedures. Insures that cleaning schedules are adhered to. Maintains kitchen to Department Health Code and standards.
Represent the department on all committees whose work affects the Food Service Department and participates with administration in the preparation of an operating and capital budget to include provisions.
Assist wherever necessary in the Food Service Department or Community as assigned by the Executive Director.
Prepare an annual budget and operates within that budget.
Prepare meals as necessary.
Wear clean and proper uniform.
Perform other duties as assigned\by Executive Director or Regional Director of Food Service.
Home Ground FOH
Assistant restaurant manager job in Kensington, NY
Introduction
Arc @ UNSW is building its roster of Front of House casuals, as part of the HomeGround Cafe Team. Front of House assists HomeGround to effectively and professionally deliver food and beverage services to a high-quality standard. This role requires a high-level of customer service as a member of the front-of-house staff.
The Role
This is a hands-on role. This Front of House role must be willing to get their hands dirty figuratively and literally and be passionate about all things food and beverage. This role at HomeGround will be the backbone of the Food and Beverage team.
HomeGround will primarily operate weekdays 8am - 4pm however this position may involve ad hoc evenings and weekend work based on bookings at HomeGround. Some flexibility will be required.
Description
Who We Are Looking For
We are looking for an experienced and passionate Food and Beverage Attendants who can meet targets and drive outcomes for our customers and organisation. We want someone who can hit the ground running, think on their feet and deliver amazing outcomes. You will have excellent people skills with the ability to communicate clearly and effectively. You'll be able to think strategically, creatively and proactively in a fast-paced environment. Previous experience in a similar role is essential.
We're looking for someone who shares our values and culture, who brings passion and positivity, and make sure their team embodies the same culture.
Barista experience is highly regarded.
KEY TASKS & ACCOUNTABILITIES
The main duties of this position include;
Responsible as acting face of venue for front of house services.
Make and serve specialty coffees and teas.
Adhere to recipes and presentations for food and beverage items.
Be punctual and able to observe regular and consistent attendance.
Serving and preparing food in compliance with food safety regulations and guidelines.
Assess customers' needs and preferences and make recommendations.
Restock and replenish food inventory and supplies.
Stay customer focused and nurture an excellent customer experience.
Maintain COVID cleaning compliance & restriction guidelines.
Keep FOH areas clear of rubbish and that all condiments & utensils are replenished.
Maintaining a clean work area at all times
Barista Duties.
Skills And Experiences
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
SELECTION CRITERIA
Previous experience in a similar food & beverage service related role.
Barista experience
Strong customer service background.
Excellent communication skills.
Open to the variety of roles that this position entails.
Friendly, confident, and helpful personality
Excellent team player with good problem-solving skills
Passionate about the food industry.
Can successfully deliver key brand messages with enthusiasm and confidence.
Reliable, and flexible availability during the week, inclusive of weekends.
A comprehensive understanding of regulatory compliance across food and WHS, along with the ability to apply these principles in the workplace.
Impeccable grooming standards.
DESIRABLE CRITERIA
Food safety course
RSA (Responsible Service of Alcohol)
First Aid Certificate.
What We Can Offer
A casual hourly rate of $31.23
A fun, fast and driven environment with lots of potential for learning and growth
How to Apply
Submit your resume and apply below.
Restaurant General Manager
Assistant restaurant manager job in Paramus, NJ
SMASHBURGER
Restaurant General Manager
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Quarterly Bonus
Get Paid $ to Refer your Friends*
RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
Paid time off - vacation and sick*
Medical, Dental and Vision Options*
401K match (21 and older)
Flexible schedules in a fun, family friendly, team environment
Employee Assistance Program
Fast track for career opportunities\
Free uniform
*Eligibility based off of time in position and average hours worked
*Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Restaurant General Manager Responsibilities
Reporting to the Director of Operations/District Manager and is the primary support for the management teams in their respective restaurant location.
Manage the performance of multiple Restaurant Managers (RM), Shift Leaders (SL) and Employees
Promote a fun and positive work environment
Develop future leaders for the company
Manage the effectiveness of people focused processes and systems
Ensure individual unit is always staffed adequately which includes: employee retention, communicating staffing needs to DO/Recruiting and checking ATS each morning for new applicant flow, including the selection, development and performance management of employees
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect LMS, and 4 step method of training
Reward and recognize employee performance that exceeds company standards
Engage in talent reviews and performance conversations for all RM/RS in their respective restaurant
Partner with Human Resources Business Partner (HRBP) to manage progressive disciplinary processes that arise with the unit
Resolve all employee relations issues with the assistance of the DO/SDO and HRBP
Manage with integrity the daily completion of operational check lists to include
Line checks and uniform standards
Opening/closing check lists
Safe and deposit logs
Manage FSC operational standards daily and complete a corrective action plan for every FSC audit performed by SDO, DO, and QM
Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia
Ensure all food safety standards are followed and in compliance with all local health departments
Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
Manage the successful onboarding and training for all new employees
Facilitate routine management communication
Manage the businesses spends through allocations and usage of company declining budget
Manage COGS through PAR ordering management, inventory, and FIFO reporting
Manage spending in accounts cleaning, small wares, and operating costs
Follow and ensures company cash policies to ensure minimal losses through theft or shortages
Build sales through community involvement and improvement of FSC operations within the unit
Manage labor cost through effective wages within the hourly minimums in accordance to state laws
Participate in P&L reviews with SDO and DO
Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed
Manage local store marketing programs as assigned
Restaurant General Manager Requirements
1-2 years of Restaurant General Manager experience in restaurants
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
Ability to work in high and low temperatures
**All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
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