Patient Access Representative jobs at UCLA - 41 jobs

As the Patient Access Representative, you will be responsible for: * Pre-registers, pre-admits, and admits patients by telephone and/or in person * Collection of accurate demographic information, review and interpretation of insurance benefits * Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS) * Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units) * Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care * Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement Salary Range: $28.41/hour - $37.49 /hour Qualifications We're seeking an exceptional, self-directed professional with: * Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies * Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up * Working knowledge of third party payer verification terminology * Working knowledge of medical terminology to sufficiently identify various procedures to obtain optimum benefit information * Ability to accurately and completely process payments and cash receipts * Ability to write concise, grammatically correct reports and correspondence * Ability to type 55 words per minute (WPM) * Proficient in basic math * Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook Note: May be subject to test on qualifying skills UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule A varied shift, including weekends and holidays at the West Valley, Santa Monica, and Westwood locations Posted Date 07/30/2025 Salary Range: $38.96 - 38.96 Hourly Employment Type 6 - Staff: Per Diem Duration Indefinite Job # 25962 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility The Per Diem, Patient Access Representative pre-registers, pre-admits, and admits patients by telephone and/or in person. In this per diem role, you will: * Collect accurate demographic information * Review and interpret insurance benefits * Obtain prior authorizations * Collect cash * Interact with public assistance programs (i.e. Medi-Cal, CCS) * Interact with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units) * Refer appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care Will be expected to float to our West Valley, Santa Monica, and Westwood locations Salary Range: $38.96-$38.96 Hourly * This position may convert to career* Job Qualifications Press space or enter keys to toggle section visibility We're seeking a detail-oriented, self-directed professional with: * Working knowledge of eligibility and working provisions of third-party sponsors * General knowledge of medical terminology * Ability to write concise, grammatically correct reports and correspondence * Ability to type 55 words per minute (WPM) * Proficient in basic math * Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook * Bilingual English/Spanish preferred * Must be available for weekends and holiday coverage Note: May be subject to test in qualifying skills

As the Patient Access Representative, you will be responsible for: * Pre-registers, pre-admits, and admits patients by telephone and/or in person * Collection of accurate demographic information, review and interpretation of insurance benefits * Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS) * Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units) * Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care * Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement Salary Range: $28.41/hour - $37.49 /hour Qualifications We're seeking an exceptional, self-directed professional with: * Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies * Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up * Working knowledge of third party payer verification terminology * Working knowledge of medical terminology to sufficiently identify various procedures to obtain optimum benefit information * Ability to accurately and completely process payments and cash receipts * Ability to write concise, grammatically correct reports and correspondence * Ability to type 55 words per minute (WPM) * Proficient in basic math * Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook Note: May be subject to test on qualifying skills UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Varied:M-F-rotating weekends and holidays Posted Date 01/12/2026 Salary Range: $28.41 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 28202 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility As the Patient Access Representative, you will be responsible for: * Pre-registers, pre-admits, and admits patients by telephone and/or in person * Collection of accurate demographic information, review and interpretation of insurance benefits * Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS) * Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units) * Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care * Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement Salary Range: $28.41/hour - $37.49 /hour Job Qualifications Press space or enter keys to toggle section visibility We're seeking an exceptional, self-directed professional with: * Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies * Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up * Working knowledge of third party payer verification terminology * Working knowledge of medical terminology to sufficiently identify various procedures to obtain optimum benefit information * Ability to accurately and completely process payments and cash receipts * Ability to write concise, grammatically correct reports and correspondence * Ability to type 55 words per minute (WPM) * Proficient in basic math * Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook Note: May be subject to test on qualifying skills

Under the supervision of the Department Clinical Director and the Stereotactic Radiosurgery Program Director, the Department of Neurosurgery is looking to hire a motivated Patient Care Coordinator to organize and manage weekly interdisciplinary Stereotactic Radiation Program meetings involving neurosurgeons and radiation oncologists. The role provides scribe support to physicians across subspecialties, assisting with outpatient medical record documentation, including histories, examinations, assessments and plans, procedure notes, diagnostic results, patient instructions, level of service, and charge capture. Responsibilities also include scheduling follow-up appointments, entering orders and referrals, preparing after-visit summaries, and ensuring accurate and timely documentation. The incumbent will review documentation with physicians at the conclusion of each visit, monitor chart completion, and route incomplete records to providers as needed. Working closely with assigned providers, the coordinator serves as an integral member of the neurosurgery clinical care team. Hourly range: $26.42-$37.49 Qualifications Required: + High degree of adaptability + Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload. + Demonstrated basic knowledge of physician office policies and procedures + Ability to establish and maintain cooperative and collaborative working relationship with medical, nursing and administrative personnel + Skill in working independently and following through on assignments with minimal direction + Working knowledge of patient related policies and procedures, as well as a thorough understanding of the University system + Familiarity with physician office billing procedures + Verbal and composition skills to convey detailed medical information + Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Excel, Windows. + Skill speaking on a one to one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures. + Ability to make independent decisions. Preferred: + Knowledge of University's Electronic Medical Record System. + Knowledge of University forms and procedures. + Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community. Current knowledge of neurosurgical diagnosis, treatments, and terminology. UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00am-5:00pm Posted Date 01/13/2026 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 28248 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Under the supervision of the Department Clinical Director and the Stereotactic Radiosurgery Program Director, the Department of Neurosurgery is looking to hire a motivated Patient Care Coordinator to organize and manage weekly interdisciplinary Stereotactic Radiation Program meetings involving neurosurgeons and radiation oncologists. The role provides scribe support to physicians across subspecialties, assisting with outpatient medical record documentation, including histories, examinations, assessments and plans, procedure notes, diagnostic results, patient instructions, level of service, and charge capture. Responsibilities also include scheduling follow-up appointments, entering orders and referrals, preparing after-visit summaries, and ensuring accurate and timely documentation. The incumbent will review documentation with physicians at the conclusion of each visit, monitor chart completion, and route incomplete records to providers as needed. Working closely with assigned providers, the coordinator serves as an integral member of the neurosurgery clinical care team. Hourly range: $26.42-$37.49 Job Qualifications Press space or enter keys to toggle section visibility Required: * High degree of adaptability * Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload. * Demonstrated basic knowledge of physician office policies and procedures * Ability to establish and maintain cooperative and collaborative working relationship with medical, nursing and administrative personnel * Skill in working independently and following through on assignments with minimal direction * Working knowledge of patient related policies and procedures, as well as a thorough understanding of the University system * Familiarity with physician office billing procedures * Verbal and composition skills to convey detailed medical information * Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Excel, Windows. * Skill speaking on a one to one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures. * Ability to make independent decisions. Preferred: * Knowledge of University's Electronic Medical Record System. * Knowledge of University forms and procedures. * Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community. Current knowledge of neurosurgical diagnosis, treatments, and terminology.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00am-5:00pm Posted Date 12/26/2025 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 28008 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Under the supervision of the Department Clinical Director and the Stereotactic Radiosurgery Program Director, the Department of Neurosurgery is looking to hire a motivated Patient Care Coordinator to organize and manage weekly interdisciplinary Stereotactic Radiation Program meetings involving neurosurgeons and radiation oncologists. The role provides scribe support to physicians across subspecialties, assisting with outpatient medical record documentation, including histories, examinations, assessments and plans, procedure notes, diagnostic results, patient instructions, level of service, and charge capture. Responsibilities also include scheduling follow-up appointments, entering orders and referrals, preparing after-visit summaries, and ensuring accurate and timely documentation. The incumbent will review documentation with physicians at the conclusion of each visit, monitor chart completion, and route incomplete records to providers as needed. Working closely with assigned providers, the coordinator serves as an integral member of the neurosurgery clinical care team. Hourly range: $26.42-$37.49 Job Qualifications Press space or enter keys to toggle section visibility Required: * High degree of adaptability * Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload. * Demonstrated basic knowledge of physician office policies and procedures * Ability to establish and maintain cooperative and collaborative working relationship with medical, nursing and administrative personnel * Skill in working independently and following through on assignments with minimal direction * Working knowledge of patient related policies and procedures, as well as a thorough understanding of the University system * Familiarity with physician office billing procedures * Verbal and composition skills to convey detailed medical information * Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Excel, Windows. * Skill speaking on a one to one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures. * Ability to make independent decisions. Preferred: * Knowledge of University's Electronic Medical Record System. * Knowledge of University forms and procedures. * Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community. Current knowledge of neurosurgical diagnosis, treatments, and terminology.

Under the supervision of the Department Clinical Director and the Stereotactic Radiosurgery Program Director, the Department of Neurosurgery is looking to hire a motivated Patient Care Coordinator to organize and manage weekly interdisciplinary Stereotactic Radiation Program meetings involving neurosurgeons and radiation oncologists. The role provides scribe support to physicians across subspecialties, assisting with outpatient medical record documentation, including histories, examinations, assessments and plans, procedure notes, diagnostic results, patient instructions, level of service, and charge capture. Responsibilities also include scheduling follow-up appointments, entering orders and referrals, preparing after-visit summaries, and ensuring accurate and timely documentation. The incumbent will review documentation with physicians at the conclusion of each visit, monitor chart completion, and route incomplete records to providers as needed. Working closely with assigned providers, the coordinator serves as an integral member of the neurosurgery clinical care team. Hourly range: $26.42-$37.49 Qualifications Required: + High degree of adaptability + Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload. + Demonstrated basic knowledge of physician office policies and procedures + Ability to establish and maintain cooperative and collaborative working relationship with medical, nursing and administrative personnel + Skill in working independently and following through on assignments with minimal direction + Working knowledge of patient related policies and procedures, as well as a thorough understanding of the University system + Familiarity with physician office billing procedures + Verbal and composition skills to convey detailed medical information + Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Excel, Windows. + Skill speaking on a one to one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures. + Ability to make independent decisions. Preferred: + Knowledge of University's Electronic Medical Record System. + Knowledge of University forms and procedures. + Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community. Current knowledge of neurosurgical diagnosis, treatments, and terminology. UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect Salary Range: $30.36 - $43.49 hourly Qualifications Required: + Skill in setting priorities which accurately reflect the relative importance of job responsibilities + Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. + Ability to creatively integrate competing demands into a productive working environment. + Skill in verbal communications to clearly convey complex problems in both formal and informal situations. + Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health + Ability to provide coverage for Community Clinics as assigned. Preferred: + Knowledge of specific specialty practice and workflows + Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. + Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday - Friday: 8:30am - 5:30pm, hours may vary (including some weekends) Posted Date 08/19/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 26213 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect Salary Range: $30.36 - $43.49 hourly Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Ability to provide coverage for Community Clinics as assigned. Preferred: * Knowledge of specific specialty practice and workflows * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8:30am-5:30pm Posted Date 09/29/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 26933 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: * Acting as a liaison for the patients and physicians in the practice. * Assisting patients in accessing service within the health system. * Facilitating communication with referring physicians. * Referring patients to appropriate resources. * Providing follow-up through telephone and EPIC/Care Connect Salary Range: $30.36 - $43.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities * Ability to establish and maintain productive working relationships with faculty, staff, administration and patients form various social, cultural and economic backgrounds * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health. * Ability to provide coverage for Community Clinics as assigned Preferred: * Knowledge of specific specialty practice and workflows * Working knowledge of patient related policies and procedures as well as a thorough understanding for the University system and its services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs

In this role, you will interface with patients, families, and referring physicians in the coordination of all patient care services. Major duties include but not limited to: + Acting as a liaison for the patients and physicians in the practice, assisting patients within the healthcare system, + Facilitating communication with referring providers. + Referring patient to appropriate resources, providing following up through telephone and EPIC/Care Connect, telephone and email triage of patient-related issues. + Coordination of appointments. + Diagnostic testing and procedure for patients + Interfacing with insurance authorization process. + Data entry and maintenance of the center's patient database + Provide light administrative support to faculty/staff. Interface with vendors. Salary Range: $30.36 - $ 43.49/hourly Qualifications Required: + Skill in setting priorities which accurately reflect the relative importance of job responsibilities. + Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. + Ability to creatively integrate competing demands into a productive working environment. + Skill in verbal communications to clearly convey complex problems in both formal and informal situations. + Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health Preferred: + Knowledge of specific specialty practice and workflows. + Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. + Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. + Able to effectively communicate via email and other written modalities. + Familiarity and knowledge of authorization process & managed care programs UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: + Acting as a liaison for the patients and physicians in the practice. + Assisting patients in accessing service within the health system. + Facilitating communication with referring physicians. + Referring patients to appropriate resources. + Providing follow-up through telephone and EPIC/Care Connect Salary Range: $30.36 - $43.49/hr Qualifications Required: + Skill in setting priorities which accurately reflect the relative importance of job responsibilities + Ability to establish and maintain productive working relationships with faculty, staff, administration and patients form various social, cultural and economic backgrounds + Ability to creatively integrate competing demands into a productive working environment. + Skill in verbal communications to clearly convey complex problems in both formal and informal situations. + Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health. + Ability to provide coverage for Community Clinics as assigned Preferred: + Knowledge of specific specialty practice and workflows + Working knowledge of patient related policies and procedures as well as a thorough understanding for the University system and its services and programs. + Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. + Familiarity and knowledge of authorization process & managed care programs UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8am-5pm (60 min lunch) Posted Date 01/14/2026 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 28288 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Salary range: $30.36/hr - $43.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities. * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Ability to provide coverage for Community Clinics as assigned. Preferred: * Knowledge of specific specialty practice and workflows. * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8am-5pm (60 min lunch) Posted Date 12/17/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 27959 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Salary range: $30.36/hr - $43.49/hr Job Qualifications Press space or enter keys to toggle section visibility Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities. * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health * Ability to provide coverage for Community Clinics as assigned. Preferred: * Knowledge of specific specialty practice and workflows. * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs.

In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Salary range: $30.36/hr - $43.49/hr Qualifications Required: + Skill in setting priorities which accurately reflect the relative importance of job responsibilities. + Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. + Ability to creatively integrate competing demands into a productive working environment. + Skill in verbal communications to clearly convey complex problems in both formal and informal situations. + Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health + Ability to provide coverage for Community Clinics as assigned. Preferred: + Knowledge of specific specialty practice and workflows. + Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. + Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. + Familiarity and knowledge of authorization process & managed care programs. UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Salary range: $30.36/hr - $43.49/hr Qualifications Required: + Skill in setting priorities which accurately reflect the relative importance of job responsibilities. + Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. + Ability to creatively integrate competing demands into a productive working environment. + Skill in verbal communications to clearly convey complex problems in both formal and informal situations. + Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health + Ability to provide coverage for Community Clinics as assigned. Preferred: + Knowledge of specific specialty practice and workflows. + Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. + Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. + Familiarity and knowledge of authorization process & managed care programs. UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday - Friday 8am - 5pm Posted Date 01/12/2026 Salary Range: $26.92 - 50.86 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 28163 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility The Patient Advocate supports and assists patients and families across the UCLA Health System. Listens with empathy and caring, then researches, problems solves and advocates, ensuring that patients are assured that their concerns are addressed. When handling volatile, sensitive or politically charged situations, the Patient Advocate exercises judgment, diplomacy and an in-depth understanding of the organizational structure and dynamics to ensure that appropriate individuals are involved. Utilizes strong negotiation, facilitation, written and oral communication skills to ensure that patients/families are provided with the best possible response and solution to their complaints. Assesses complaints/grievances and then prepares them for review by committees including medical staff, Risk Management, Quality/Safety, and Hospital Administration. Uses limit setting and behavioral redirection skills when necessary to ensure that behavior of patients or families do not violate rights of other patients or staff. Assists clinical managers and physicians in developing patient behavioral contracts or in separating patients from a clinical practice. Job Qualifications Press space or enter keys to toggle section visibility * Demonstrated ability to independently establish goals, and priorities * Demonstrated skill at de-escalating and diffusing challenging situations. * Strong negotiation, facilitation, written and oral communication, and cultural awareness skills * Superior organizational skills to oversee multiple simultaneous cases and with varying and rolling deadlines * Ability to be highly flexible in an environment where goals and priorities change frequently * Ability to compose detailed written and verbal responses to patient concerns with the highest degree of grammatical accuracy, sentence syntax, and content accuracy * Excellent interpersonal and collaboration skills sufficient to develop and maintain successful partnerships with colleagues at all levels of the organization. * Competent in Microsoft Word, Excel, and PowerPoint. * Highly service-oriented attitude and proven flexibility * Demonstrated success working collaboratively with administrators, directors, physicians, clinicians, patients and staff. * 2 years minimum customer interfacing

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday - Friday, 8:00am - 4:30pm Posted Date 10/20/2025 Salary Range: $47.6 - 62.78 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27107 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Venice Family Clinic is a leader in providing comprehensive, high-quality primary healthcare to people in need with compassion, dignity, and respect. In November 2021, Venice Family Clinic merged with South Bay Family Health Care, uniting more than a century of experience helping patients regardless of their income, insurance or immigration status. The organization now has more than 500 staff who serve 45,000 people from the Santa Monica Mountains through the South Bay. We have 17 locations, plus two mobile clinics, and an extensive street medicine program for individuals experiencing homelessness. Read more about us at venicefamilyclinic.org Under the direction of the Revenue Cycle Director, this position: * Codes, diagnoses, and procedures for a multi-specialty group. In performing the coding requirements, this position is required to utilize knowledge of AHA-Coding Clinic and AMA - CPT Assistant guidelines, medical terminology, anatomy and physiology, and pathological basis of disease, documented treatment and procedures. * Assigns ICD-10 CM and CPT codes for patients receiving services at Venice Family Clinic. * Accurately process outpatient claims to third-party payers, following all mandated billing guidelines. * Provides quality control checks on paper claims; processes tracers, denials, and related correspondence; * Initiates appeals; drafts, composes, and submits appeal letters specific to coding issues consistent with the most updated American Medical Association Current Procedural Terminology. * Identifies and reports any potential compliance risks and reimbursement opportunities to the Revenue Cycle Director. * Other duties may include computer operation using (Excel, Word, MS Office, 3M Coder), data entry and retrieval Note, may on occasion travel to our other locations within Los Angeles County to provide face-to-face training with providers. Salary Range: $47.60 - $62.78 hourly Job Qualifications Press space or enter keys to toggle section visibility Required: * Certified as a Professional Coder from the American Academy of Professional Coders within one year on hire and must be maintained annually. * Experience as Medical Record Abstractor and possess extensive knowledge of Medical Record content. * Good command of English Grammar and oral and written communication skills. * Detailed knowledge of Medical Terminology and its application. * Detailed knowledge and understanding of ICD-9, CPT, and HCPCS coding systems. * Ability to accurately assign ICD-9 and CPT codes. * Knowledge of CMS and local carrier regulations and requirements for documenting/billing physician services at a teaching hospital. * Working knowledge of anatomy and physiology. * Knowledge of HIPAA requirements and ability to maintain confidentiality of sensitive information. * Ability to meet established continuing education requirements by attending required training workshops, reading materials assigned by AAPC in order to maintain yearly CEUs required for Certified Professional Coder. * Knowledge of Microsoft Excel and Word. Preferred: Experience in Epic Systems