Program Manager jobs at UCLA - 20 jobs

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fixed Hybrid Work Schedule Monday-Friday, 8:00am-5:00pm PST Posted Date 12/15/2025 Salary Range: $70900 - 145200 Annually Employment Type 2 - Staff: Career Duration Indefinite Job # 27931 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility The NCQA and CMS Star Rating Program Manager will lead initiatives to drive the Medicare Advantage Plan's success in NCQA Health Plan Accreditation and CMS Star Ratings. This role involves managing programs to maintain continuous survey readiness, meet NCQA standards, and ensure CMS compliance. Working with cross-functional teams, you'll foster a culture of transparency, accountability, and continuous improvement. Key Responsibilities: * Lead the planning, implementation, and evaluation of programs to meet NCQA and CMS Star Ratings standards. * Collect and prepare evidence to support survey readiness for NCQA Accreditation and CMS Star Ratings. * Collaborate with teams to ensure alignment with organizational priorities and compliance with CMS/NCQA requirements. * Develop and track clear goals, timelines, and deliverables for program success. * Guide teams to maintain a culture of transparency, accountability, and continuous improvement. * Identify and resolve program challenges proactively across departments. * Use advanced project management tools to monitor progress and optimize resources. * Report on program progress to senior leadership, ensuring goals are met and outcomes are achieved. Salary Range: $70,900 - $145,000/annually Note: This position is a flexible-hybrid role that requires one-day a week on-site in Los Angeles, CA. Job Qualifications Press space or enter keys to toggle section visibility We are seeking a talented, detail-oriented individual with: Required: * A bachelor's degree in healthcare administration, public health, nursing, or related field and/or equivalent experience * A minimum of 4 years of related experience, required * Demonstrated subject matter expert of NCQA Health Plan standard and/or CMS Star Ratings * Knowledge of NCQA survey process and IRT systems * Knowledge of Medicare Advantage operations, CMS regulations, and health services program requirements * Knowledge and use of CAHPS, HEDIS, and HOS surveys and data measures * Proven experience managing cross-functional project with multiple stakeholders * Strong project management skills with the ability to develop execute complex program plans, manage timelines, and meet deadlines * Strong assessment and critical thinking skills * Subject matter expert of CMS Star Ratings and/or NCQA standards * Ability to analyze and interpret data, identify trends, and develop action plans for quality improvement * Excellent interpersonal, written and verbal communication skills, with the ability to effectively interact with all levels of the organization * Proficient in Microsoft Office Suite and project management software Preferred: * A master's degree in healthcare administration, business administration, or public health, highly desired * A Project Management Professional (PMP), preferred * Certified in Professional in Healthcare Quality (CPHQ), preferred * Experience with healthcare data analytics tool is a plus

We are seeking a Senior Program Manager, Vendor Management & Supplemental Benefits to lead the oversight and strategic management of key vendors supporting our Medicare Advantage product line. This role plays a critical part in ensuring the successful delivery of supplemental benefits by driving vendor performance, compliance, and operational excellence-while supporting business growth, cost management, and an exceptional member experience. You will: + Oversee multiple complex vendors that support Medicare Advantage supplemental benefits, ensuring delivery against contractual, performance, compliance, and service-level expectations + Manage supplemental benefit vendors end-to-end, driving accountability and continuous improvement across the vendor lifecycle + Partner cross-functionally with internal teams (e.g., Operations, Compliance, Finance, Product, and Clinical) to ensure accurate benefit administration and seamless member experiences + Lead annual supplemental benefit readiness, coordinating interdisciplinary teams to support benefit design, implementation, and operational execution + Support business objectives by monitoring vendor performance against cost, utilization, and quality targets + Contribute to vendor strategy development, including evaluation of market trends and awareness of competitor vendor relationships + Develop and maintain business continuity plans to ensure uninterrupted delivery of supplemental benefits + Identify risks, recommend mitigation strategies, and drive resolution of vendor-related issues Salary Range: $105,700 - $234,500/annually Qualifications We're seeking a detail-oriented individual with: + A Bachelor's degree in business, healthcare administration, or related field, or an equivalent combination of education and experience + A Master's degree, preferred + Eight or more years in managed care, Medicare Advantage, or health plan operations, including vendor and supplemental benefit management + Deep understanding of Medicare Advantage operations, CMS oversight standards, and supplemental benefit administration + Proven ability to manage multiple, complex supplemental benefits and vendors end-to-end, with strong relationship management and communication skills + Strategic mindset with the ability to evaluate vendor risk, develop alternative sourcing options, and anticipate operational impacts + Strong negotiation and contract interpretation skills + Analytical and data-driven approach to evaluating vendor performance management, utilization, and cost outcomes + Exceptional organizational and project management skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment + Highly collaborative, with the ability to influence across functions and leadership levels + Advanced knowledge of vendor management best practices, contracting structures, and performance monitoring methods + Able to operate in a fast-paced, start-up environment with evolving priorities + Demonstrates ability to proactively identify risks and mitigation strategies + Applies strategic thinking to vendor selection, evaluation, and benefit optimization + Strong commitment to compliance, ethics, and data privacy standards + Maintains continuous improvement mindset, with a focus on efficiency, innovation, and service excellence UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

The NCQA and CMS Star Rating Program Manager will lead initiatives to drive the Medicare Advantage Plan's success in NCQA Health Plan Accreditation and CMS Star Ratings. This role involves managing programs to maintain continuous survey readiness, meet NCQA standards, and ensure CMS compliance. Working with cross-functional teams, you'll foster a culture of transparency, accountability, and continuous improvement. Key Responsibilities: + Lead the planning, implementation, and evaluation of programs to meet NCQA and CMS Star Ratings standards. + Collect and prepare evidence to support survey readiness for NCQA Accreditation and CMS Star Ratings. + Collaborate with teams to ensure alignment with organizational priorities and compliance with CMS/NCQA requirements. + Develop and track clear goals, timelines, and deliverables for program success. + Guide teams to maintain a culture of transparency, accountability, and continuous improvement. + Identify and resolve program challenges proactively across departments. + Use advanced project management tools to monitor progress and optimize resources. + Report on program progress to senior leadership, ensuring goals are met and outcomes are achieved. Salary Range: $70,900 - $145,000/annually _Note: This position is a flexible-hybrid role that requires one-day a week on-site in Los Angeles, CA._ Qualifications We are seeking a talented, detail-oriented individual with: Required: + A bachelor's degree in healthcare administration, public health, nursing, or related field and/or equivalent experience + A minimum of 4 years of related experience, required + Demonstrated subject matter expert of NCQA Health Plan standard and/or CMS Star Ratings + Knowledge of NCQA survey process and IRT systems + Knowledge of Medicare Advantage operations, CMS regulations, and health services program requirements + Knowledge and use of CAHPS, HEDIS, and HOS surveys and data measures + Proven experience managing cross-functional project with multiple stakeholders + Strong project management skills with the ability to develop execute complex program plans, manage timelines, and meet deadlines + Strong assessment and critical thinking skills + Subject matter expert of CMS Star Ratings and/or NCQA standards + Ability to analyze and interpret data, identify trends, and develop action plans for quality improvement + Excellent interpersonal, written and verbal communication skills, with the ability to effectively interact with all levels of the organization + Proficient in Microsoft Office Suite and project management software Preferred: + A master's degree in healthcare administration, business administration, or public health, highly desired + A Project Management Professional (PMP), preferred + Certified in Professional in Healthcare Quality (CPHQ), preferred + Experience with healthcare data analytics tool is a plus UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

Become a key member of a world-class health organization, and contribute to the delivery of Magnet -designated nursing excellence. At UCLA Health, our passion for advancing nursing practice has earned national recognition - including five consecutive Magnet designations at Ronald Reagan UCLA Medical Center (placing us among fewer than 2% of U.S. hospitals with this honor), as well as dual Magnet designations at both the UCLA Health Santa Monica Medical Center and the UCLA Health Resnick Neuropsychiatric Hospital. As the Magnet Program Manager within the Center for Nursing Excellence, you will bring a passion for nursing excellence, professional development, and inter-professional collaboration to this highly visible role. Based in Westwood, and supporting the entire UCLA Health system, you will partner with executive nursing leadership, Magnet team members, and colleagues across several disciplines to champion Magnet designation and re-designation efforts. This is a unique opportunity for a clinical leader with a passion for mentoring, guiding, and inspiring nurses to engage in structures and processes that showcase their expertise. You will serve as an internal expert on Magnet standards and requirements, while fostering innovation, professional practice, and performance improvement that ensures UCLA Health continues to set the benchmark for patient-centered, evidence-based care. Salary range: $128,500 - $298,100 annually *This position is eligible for an annual bonus Qualifications We are seeking a highly-skilled, self-motivated nursing professional with: Required: + Current/Active CA RN License + Bachelors and Masters Degree required, one of which must be in Nursing + 3 years acute clinical care or clinical management experience + In-depth knowledge of Magnet requirements and elements of nursing excellence. Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments. + Ability to manage structures and processes to achieve Magnet designation and system alignment. + Demonstrated healthcare management skills, with progressive expertise in quality and process improvement methodologies, analysis, and data management. + Excellent verbal and written communication skills. + Strong organizational and project management skills. + Strong computer skills including Excel, Word, PowerPoint, and Publisher. + Ability to inform, educate, motivate and inspire others. + Strong critical-thinking and problem solving skills, with the ability to quickly identify problems and implement solutions + Proven ability to organize, manage multiple priorities, meet deadlines, and assign work efficiently. Preferred: + Nursing Professional Leadership certification (i.e., ANCC or AONL) preferred + Knowledge of UCLA Health and Professional Standards + Experience managing a system-wide Magnet Program, preferable within a level-1 Trauma, and/or academically-affiliated medical center. + Magnet Coordinator, Manager, or Director experience overseeing one or more site visits and successful Magnet-designations, preferred. UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00am-5:00pm Posted Date 12/09/2025 Salary Range: $78500 - 163600 Annually Employment Type 2 - Staff: Career Duration indefinite Job # 27514 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role you will be responsible for planning, implementing, and managing centralized complex scheduling operations, resource allocation, and patient navigation services across the department. This role ensures accurate, efficient, and timely appointment scheduling that meets organizational access goals, guidelines, and patient needs. Key Responsibilities: * Oversee day-to-day operations of centralized schedulers and patient navigators. * Provide direct supervision to clinical program leads and patient navigators. * Collaborate with clinic managers, department heads, and access coordinators to align scheduling with operational requirements. * Serve as the primary point of contact for departmental scheduling and patient access concerns. * Lead and guide staff, support professional development, and drive process improvements to enhance service delivery. * Strong organizational, communication, and people management skills. * Coordinate efficiently and ensure a positive patient experience. Salary Range: Job Qualifications Press space or enter keys to toggle section visibility * Bachelor's Degree in health related field and/or equivalent combination of education and experience. * Minimum 5 years of healthcare experience * Minimum 2 years of supervisory experience * Basic Life Support (BLS) from American Heart Association, or American Red Cross. * Skills to supervise an administrative and patient navigation team in a fast-paced, dynamic environment with multiple competing operational priorities * Strong Knowledge of patient care support activities, systems, external regulations and internal policies * resources management policies, with the ability to train, monitor, evaluate, and document human resources matters and employee performance. Provides input to decision-makers on human resource matters * Detail Oriented, with the ability to apply analytical and critical thinking skills, to quickly analyze problems, determine appropriate level of intervention, and apply effective solutions * Solid Interpersonal Skills for effective information exchange and problem solving with all levels of management and staff, consultants, and outside agencies * Skilled in written and verbal communications, with the ability to convey complex clinical and technical information in a clear and concise manner, and to produce a variety of reports and analyses. * Knowledge of business software and specialized applications and data management systems used in clinic departments, and EMR.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule varied shifts, depending on department needs, including weekends and holidays Posted Date 12/02/2025 Salary Range: $95400 - 208300 Annually Employment Type 2 - Staff: Career Duration Indefinite Job # 27048 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility You bring more than skill, knowledge, and expertise to your role as an allied health professional. You bring a deep passion for improving the lives of everyone around you. At UCLA Health, we're committed to fostering a working environment where you are supported and empowered to be your best. You'll love it here! As the Pharmacy Financial Analyst, you will be a technical leader with a high degree of knowledge in the pharmacy analytics field and recognized expertise in financial analysis/transactions, payer contracting, data analytics, and strategic planning. You will provide analytical and strategy support for highly complex budget, financial and resource projects supporting the growth of the ambulatory pharmacy department. You will exercise judgement in selecting methods, techniques and evaluating criteria for obtaining results. The position works closely with pharmacy leadership to analyze, report, and recommend actions that optimize the business operations of ambulatory pharmacy department. The Pharmacy Financial Analyst drives the insurance contracting strategy and supports projects that are complex in nature, requiring a high level of critical thinking and problem solving. You will have oversight over other analysts to ensure that tasks are completed efficiently and timely. You must be a subject matter expert in your workflow, and be able to complete work independently and work on problems that may not have precedent and/or structure. At UCLA Health, our passion for leveraging state-of-the-art technology to support world-class patient care has enabled us to become an internationally renowned health system with five award-winning hospitals and more than 270 community clinics throughout Southern California. We're also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you're looking to experience greater challenge and fulfillment in your career, come to UCLA Health. Schedule: Varied shifts, depending on department needs, including weekends and holidays Annual Salary Range: $95,400 - $208,300 Job Qualifications Press space or enter keys to toggle section visibility We're seeking a dedicated professional with: * Pharmacy experience and/or BS in Accounting or business administration, or computer science and/or equivalent experience * Pharmacy finance experience preferred * Works all operational shifts including nights, weekends and holidays, as assigned. * Ability to reconcile insurance payments with third party reconciliation vendor * Ability to analyze billing and accounts receivable reports. Identify trends, categories of aged receivables and provide feedback to stakeholders to improve results. Work with payors to identify trends and implement strategies that ultimately save cost and improve revenue lift * Ability to review, analyze and present reports and data, and vast knowledge of Microsoft Excel Tools * Ability to perform financial audits and making necessary corrections * Maintain a strong knowledge of pharmacy network reimbursement rates in the local and broader market to provide a basis for modeling the impact of acceptance or denial of specific third party contracts * Skill in using the following required machines, tools, office and pharmacy equipment, computer software required to do the job, with or without a reasonable accommodation. Windows-based computer - constant use: Microsoft Office including Word and Excel , Tableau and electronic drug references * Knowledge of pharmacy terminology, abbreviations, medical terminology, drug trade and generic names * Ability to train, orient and mentor newly hired pharmacy support staff

You bring more than skill, knowledge, and expertise to your role as an allied health professional. You bring a deep passion for improving the lives of everyone around you. At UCLA Health, we're committed to fostering a working environment where you are supported and empowered to be your best. You'll love it here! As the Pharmacy Financial Analyst, you will be a technical leader with a high degree of knowledge in the pharmacy analytics field and recognized expertise in financial analysis/transactions, payer contracting, data analytics, and strategic planning. You will provide analytical and strategy support for highly complex budget, financial and resource projects supporting the growth of the ambulatory pharmacy department. You will exercise judgement in selecting methods, techniques and evaluating criteria for obtaining results. The position works closely with pharmacy leadership to analyze, report, and recommend actions that optimize the business operations of ambulatory pharmacy department. The Pharmacy Financial Analyst drives the insurance contracting strategy and supports projects that are complex in nature, requiring a high level of critical thinking and problem solving. You will have oversight over other analysts to ensure that tasks are completed efficiently and timely. You must be a subject matter expert in your workflow, and be able to complete work independently and work on problems that may not have precedent and/or structure. At UCLA Health, our passion for leveraging state-of-the-art technology to support world-class patient care has enabled us to become an internationally renowned health system with five award-winning hospitals and more than 270 community clinics throughout Southern California. We're also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you're looking to experience greater challenge and fulfillment in your career, come to UCLA Health. Schedule: Varied shifts, depending on department needs, including weekends and holidays Annual Salary Range: $95,400 - $208,300 Qualifications We're seeking a dedicated professional with: + Pharmacy experience and/or BS in Accounting or business administration, or computer science and/or equivalent experience + Pharmacy finance experience preferred + Works all operational shifts including nights, weekends and holidays, as assigned. + Ability to reconcile insurance payments with third party reconciliation vendor + Ability to analyze billing and accounts receivable reports. Identify trends, categories of aged receivables and provide feedback to stakeholders to improve results. Work with payors to identify trends and implement strategies that ultimately save cost and improve revenue lift + Ability to review, analyze and present reports and data, and vast knowledge of Microsoft Excel Tools + Ability to perform financial audits and making necessary corrections + Maintain a strong knowledge of pharmacy network reimbursement rates in the local and broader market to provide a basis for modeling the impact of acceptance or denial of specific third party contracts + Skill in using the following required machines, tools, office and pharmacy equipment, computer software required to do the job, with or without a reasonable accommodation. Windows-based computer - constant use: Microsoft Office including Word and Excel , Tableau and electronic drug references + Knowledge of pharmacy terminology, abbreviations, medical terminology, drug trade and generic names + Ability to train, orient and mentor newly hired pharmacy support staff UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 8:00am -5:00pm Posted Date 12/09/2025 Employment Type 4 - Staff: Limited Duration 18 months Job # 27825 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility The Department of Family Medicine is seeking a highly organized and proactive Project Director in clinical research to lead operations for the NIH-funded ABCD START and HBCD START research education programs. In this role, you will manage all core program functions, including trainee onboarding, NIH xTrain appointments, research data access workflows, program scheduling, virtual didactic facilitation, and scholar progress tracking. You will work closely with the Principal Investigator to develop and implement training curricula, coordinate guest faculty and national collaborators, support scholars' research development, and assist with presentations and manuscripts. The position also oversees planning and execution of the annual START symposium and other national convenings, including travel coordination, event logistics, documentation, and reporting. Success in this role requires sound professional judgment, strong communication and organizational skills, and the ability to independently manage complex workflows in a fast-paced training environment. Experience with research program coordination, human subjects processes, and university or NIH administrative systems, along with the ability to work effectively with diverse academic and community partners, is strongly preferred. Annual range: $86,849.29-$139,713.11 * Please note this is a full-time, limited appointment that may convert to career.* Job Qualifications Press space or enter keys to toggle section visibility Required: * Minimum of 4+ years of experience in a clinical research setting. Interpersonal skills to effectively communicate information in a timely, professional manner and establish and maintain cooperative and effective working relationships with students, staff, faculty, external collaborators and administration and to work as a member of a team. * Ability to effectively communicate to and interact with patients in a compassionate and kind manner. * Ability to set priorities and complete ongoing tasks with competing deadlines, with frequent interruptions, to meet the programmatic and department needs, while complying with applicable University policies and federal and state regulations. * Analytical skills to assess clinical research protocols and regulatory requirements, define problems, formulate logical solutions, develop alternative solutions, make recommendations, and initiate corrective actions. * Close attention to detail to ensure accuracy in a fast-paced, fluctuating workload environment. * Organization skills to create and maintain administrative and regulatory files effectively as well as independently balance the various tasks to ensure deadlines are met. * Demonstrated proficiency with Adobe and Microsoft suite software, especially Excel, to perform daily tasks efficiently and accurately. A learning and professional growth mentality so that new software tools, systems, and processes can be adopted quickly and efficiently. * Knowledge of and experience working with a variety of local and external IRBs, scientific review and other research committees, national cooperative group sponsors, industry sponsors, federal and foundation funding organizations, etc. * Availability to work in more than one environment, travelling to various clinic sites, meetings, conferences, etc. * Strong knowledge of and experience working with a variety of local and external IRBs, scientific review and other research committees, national cooperative group sponsors, industry sponsors, federal and foundation funding organizations, etc. * Strong knowledge of clinical research concepts, policies and procedures, and human safety protection regulations and laws. * Experience with FDA processes and procedures. Sufficient experience and knowledge of clinical trials budgeting processes to manage the preparation of clinical trials budgets. Preferred: * Bachelor's Degree in related area and/or equivalent combination of education and experience. Advanced degree preferred.

The Department of Family Medicine is seeking a highly organized and proactive Project Director in clinical research to lead operations for the NIH-funded ABCD START and HBCD START research education programs. In this role, you will manage all core program functions, including trainee onboarding, NIH xTrain appointments, research data access workflows, program scheduling, virtual didactic facilitation, and scholar progress tracking. You will work closely with the Principal Investigator to develop and implement training curricula, coordinate guest faculty and national collaborators, support scholars' research development, and assist with presentations and manuscripts. The position also oversees planning and execution of the annual START symposium and other national convenings, including travel coordination, event logistics, documentation, and reporting. Success in this role requires sound professional judgment, strong communication and organizational skills, and the ability to independently manage complex workflows in a fast-paced training environment. Experience with research program coordination, human subjects processes, and university or NIH administrative systems, along with the ability to work effectively with diverse academic and community partners, is strongly preferred. Annual range: $86,849.29-$139,713.11 _*Please note this is a full-time, limited appointment that may convert to career.*_ Qualifications Required: + Minimum of 4+ years of experience in a clinical research setting. Interpersonal skills to effectively communicate information in a timely, professional manner and establish and maintain cooperative and effective working relationships with students, staff, faculty, external collaborators and administration and to work as a member of a team. + Ability to effectively communicate to and interact with patients in a compassionate and kind manner. + Ability to set priorities and complete ongoing tasks with competing deadlines, with frequent interruptions, to meet the programmatic and department needs, while complying with applicable University policies and federal and state regulations. + Analytical skills to assess clinical research protocols and regulatory requirements, define problems, formulate logical solutions, develop alternative solutions, make recommendations, and initiate corrective actions. + Close attention to detail to ensure accuracy in a fast-paced, fluctuating workload environment. + Organization skills to create and maintain administrative and regulatory files effectively as well as independently balance the various tasks to ensure deadlines are met. + Demonstrated proficiency with Adobe and Microsoft suite software, especially Excel, to perform daily tasks efficiently and accurately. A learning and professional growth mentality so that new software tools, systems, and processes can be adopted quickly and efficiently. + Knowledge of and experience working with a variety of local and external IRBs, scientific review and other research committees, national cooperative group sponsors, industry sponsors, federal and foundation funding organizations, etc. + Availability to work in more than one environment, travelling to various clinic sites, meetings, conferences, etc. + Strong knowledge of and experience working with a variety of local and external IRBs, scientific review and other research committees, national cooperative group sponsors, industry sponsors, federal and foundation funding organizations, etc. + Strong knowledge of clinical research concepts, policies and procedures, and human safety protection regulations and laws. + Experience with FDA processes and procedures. Sufficient experience and knowledge of clinical trials budgeting processes to manage the preparation of clinical trials budgets. Preferred: + Bachelor's Degree in related area and/or equivalent combination of education and experience. Advanced degree preferred. UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

In this role you will be responsible for planning, implementing, and managing centralized complex scheduling operations, resource allocation, and patient navigation services across the department. This role ensures accurate, efficient, and timely appointment scheduling that meets organizational access goals, guidelines, and patient needs. Key Responsibilities: + Oversee day-to-day operations of centralized schedulers and patient navigators. + Provide direct supervision to clinical program leads and patient navigators. + Collaborate with clinic managers, department heads, and access coordinators to align scheduling with operational requirements. + Serve as the primary point of contact for departmental scheduling and patient access concerns. + Lead and guide staff, support professional development, and drive process improvements to enhance service delivery. + Strong organizational, communication, and people management skills. + Coordinate efficiently and ensure a positive patient experience. Salary Range: Qualifications + Bachelor's Degree in health related field and/or equivalent combination of education and experience. + Minimum 5 years of healthcare experience + Minimum 2 years of supervisory experience + Basic Life Support (BLS) from American Heart Association, or American Red Cross. + Skills to supervise an administrative and patient navigation team in a fast-paced, dynamic environment with multiple competing operational priorities + Strong Knowledge of patient care support activities, systems, external regulations and internal policies + resources management policies, with the ability to train, monitor, evaluate, and document human resources matters and employee performance. Provides input to decision-makers on human resource matters + Detail Oriented, with the ability to apply analytical and critical thinking skills, to quickly analyze problems, determine appropriate level of intervention, and apply effective solutions + Solid Interpersonal Skills for effective information exchange and problem solving with all levels of management and staff, consultants, and outside agencies + Skilled in written and verbal communications, with the ability to convey complex clinical and technical information in a clear and concise manner, and to produce a variety of reports and analyses. + Knowledge of business software and specialized applications and data management systems used in clinic departments, and EMR. UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You'll provide critical support that makes healing happen. The UCLA Center for Prehospital Care at the David Geffen School of Medicine in the Department of Emergency Medicine seeks an EMS Program Director to join our organization. The EMS Program Director works under the Executive Director and collaborates closely with Medical Directors and the staff and management team within the UCLA Center for Prehospital Care. As a key member of our EMS Program, you will have the unique opportunity to lead a high-functioning team in supporting the premier EMS education program in the nation. The successful candidate will be responsible for managing all aspects of the program, from coordinating and developing various education programs to innovating and researching new learning methods. This role offers a platform to make a significant impact on the future of EMS education. The EMS Program Director will not only be a student advocate in the learning process but also play a crucial role in creating an active learning environment. We maintain a high level of industry competence and foster a collaborative culture where three principles guide us: Do Things Right, Make Things Better, and Be Kind. The successful candidate will have a demonstrated ability to thrive in such an environment, ensuring a supportive and fulfilling work Experience. Compensation will be determined based on experience, qualifications, and internal equity within the posted salary range. Salary: $7,200 - $15,400 monthly Qualifications Required: + Current licensure as a paramedic, Registered Nurse, Physican's Assistant or Physician in the State of California or be eligible for licensure in California. + A Bachelors Degree in health services, education or a related field, masters preferred + A minimum of three years clinical experience. + A minimum of three years experience as an educator , with a minimum of two in primary paramedic program instruction + A minimum of three years experience designing medical educational curriculums and programs. + Previous experience with distributed learning or distance learning using systems such as; Adobe Connect or Canvas. + Experience delivering fire based EMS educational programs. + Detailed working knowledge of local, state, and federal regulations and agencies governing medical education programs. + Participation in COAEMSP accredidation. + Previous experience directing education programs, hiring, coaching, motivating, and supervising staff, and obtaining program accreditations. + Certification as an Advanced Cardiac Life Support and Basic Cardiac Life Support Instructor, and Pediatric Advanced Life Support from the American Heart Association. + Certification as a Prehospital Trauma Life Support Instructor from the National Association of Emergency Medical Technicians and the American College of Surgeons. + Detailed working experience managing budgets in excess of 1M with multiple funding sources. + Must have reliable source of transportation to travel to off-campus locations for courses and special projects. + Available to work evenings, holidays, and/or weekends, and on call for after hours for emergencies UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Flexible Hybrid Work Schedule Mon-Fri 8am-5pm with possible evenings and weekends Posted Date 01/13/2026 Salary Range: $7200 - 15400 Monthly Employment Type 2 - Staff: Career Duration Indefinite Job # 27312 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You'll provide critical support that makes healing happen. The UCLA Center for Prehospital Care at the David Geffen School of Medicine in the Department of Emergency Medicine seeks an EMS Program Director to join our organization. The EMS Program Director works under the Executive Director and collaborates closely with Medical Directors and the staff and management team within the UCLA Center for Prehospital Care. As a key member of our EMS Program, you will have the unique opportunity to lead a high-functioning team in supporting the premier EMS education program in the nation. The successful candidate will be responsible for managing all aspects of the program, from coordinating and developing various education programs to innovating and researching new learning methods. This role offers a platform to make a significant impact on the future of EMS education. The EMS Program Director will not only be a student advocate in the learning process but also play a crucial role in creating an active learning environment. We maintain a high level of industry competence and foster a collaborative culture where three principles guide us: Do Things Right, Make Things Better, and Be Kind. The successful candidate will have a demonstrated ability to thrive in such an environment, ensuring a supportive and fulfilling work Experience. Compensation will be determined based on experience, qualifications, and internal equity within the posted salary range. Salary: $7,200 - $15,400 monthly Job Qualifications Press space or enter keys to toggle section visibility Required: * Current licensure as a paramedic, Registered Nurse, Physican's Assistant or Physician in the State of California or be eligible for licensure in California. * A Bachelors Degree in health services, education or a related field, masters preferred * A minimum of three years clinical experience. * A minimum of three years experience as an educator , with a minimum of two in primary paramedic program instruction * A minimum of three years experience designing medical educational curriculums and programs. * Previous experience with distributed learning or distance learning using systems such as; Adobe Connect or Canvas. * Experience delivering fire based EMS educational programs. * Detailed working knowledge of local, state, and federal regulations and agencies governing medical education programs. * Participation in COAEMSP accredidation. * Previous experience directing education programs, hiring, coaching, motivating, and supervising staff, and obtaining program accreditations. * Certification as an Advanced Cardiac Life Support and Basic Cardiac Life Support Instructor, and Pediatric Advanced Life Support from the American Heart Association. * Certification as a Prehospital Trauma Life Support Instructor from the National Association of Emergency Medical Technicians and the American College of Surgeons. * Detailed working experience managing budgets in excess of 1M with multiple funding sources. * Must have reliable source of transportation to travel to off-campus locations for courses and special projects. * Available to work evenings, holidays, and/or weekends, and on call for after hours for emergencies

General Information Press space or enter keys to toggle section visibility Onsite or Remote Flexible Hybrid Work Schedule Monday - Friday, 8:00am-5:00pm PST Posted Date 10/30/2025 Salary Range: $95400 - 208300 Annually Employment Type 2 - Staff: Career Duration Indefinite Job # 27338 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility As a Senior Project Manager, you will lead complex, multi-faceted projects that support business process improvements and strategic initiatives across the Faculty Practice Group and broader UCLA Health system. Reporting to the Manager of the Program & Project Management Office, you'll collaborate with executive leaders, operational teams, and clinical partners to implement best practices, streamline processes, and deliver measurable results. You'll oversee projects from initiation through completion-managing scope, timelines, budgets, and deliverables-while ensuring stakeholder alignment, effective communication, and smooth change management. This is a high-impact role where your leadership and analytical skills will directly contribute to advancing UCLA Health's mission of delivering world-class patient care and innovation. Key Responsibilities * Lead and manage complex projects and programs across departments to drive operational efficiency and organizational improvement * Oversee all phases of project management, including planning, execution, monitoring, and delivery of key outcomes * Develop and maintain project documentation, risk assessments, and performance metrics * Facilitate stakeholder engagement and communication across diverse teams, ensuring transparency and alignment * Apply change management methodologies to support adoption and sustainability of new processes and initiatives * Mentor project management team members and promote a culture of collaboration, learning, and excellence * Leads regular team meetings, establishing clear goals and objectives, and ensuring all stakeholders are informed of project status, changes, and strategic priorities * Mentors project management staff, fostering a culture of continuous improvement and professional growth, and ensuring alignment with organizational goals and standards Salary Range: $95,400 - $208,300/Annually Job Qualifications Press space or enter keys to toggle section visibility Required: * Minimum 8 years of healthcare administrative and/or project management experience * Project Management Professional (PMP) certification from the Project Management Institute (PMI) * Advanced knowledge of project management principles, theories, and concepts * Demonstrated attention to detail and critical thinking skills. Demonstrated ability to determine relevance and prioritize tasks * Demonstrated advanced organizational and project management skills * Demonstrated advanced communication skills. Effective verbal communication and writing skills. Advanced knowledge of all aspects of communications * Demonstrated ability to effectively communicate with all levels of an organization including senior leadership * Demonstrated competency in selecting and implementing project management methods and techniques tailored to the unique circumstances of each project * Proven leadership ability. Effective problem-solving skills. Demonstrated ability to put forth persuasive recommendations * Demonstrated ability to integrate critical information across disciplines. Understands how projects relate to other business strategies and initiatives Preferred: * Lean Six Sigma certification * Bachelor's degree and/or equivalent combination of education and experience; MPH, MHA, MBA or other related Master's degree

As a Senior Project Manager, you will lead complex, multi-faceted projects that support business process improvements and strategic initiatives across the Faculty Practice Group and broader UCLA Health system. Reporting to the Manager of the Program & Project Management Office, you'll collaborate with executive leaders, operational teams, and clinical partners to implement best practices, streamline processes, and deliver measurable results. You'll oversee projects from initiation through completion-managing scope, timelines, budgets, and deliverables-while ensuring stakeholder alignment, effective communication, and smooth change management. This is a high-impact role where your leadership and analytical skills will directly contribute to advancing UCLA Health's mission of delivering world-class patient care and innovation. Key Responsibilities + Lead and manage complex projects and programs across departments to drive operational efficiency and organizational improvement + Oversee all phases of project management, including planning, execution, monitoring, and delivery of key outcomes + Develop and maintain project documentation, risk assessments, and performance metrics + Facilitate stakeholder engagement and communication across diverse teams, ensuring transparency and alignment + Apply change management methodologies to support adoption and sustainability of new processes and initiatives + Mentor project management team members and promote a culture of collaboration, learning, and excellence + Leads regular team meetings, establishing clear goals and objectives, and ensuring all stakeholders are informed of project status, changes, and strategic priorities + Mentors project management staff, fostering a culture of continuous improvement and professional growth, and ensuring alignment with organizational goals and standards Salary Range: $95,400 - $208,300/AnnuallyQualifications Required: + Minimum 8 years of healthcare administrative and/or project management experience + Project Management Professional (PMP) certification from the Project Management Institute (PMI) + Advanced knowledge of project management principles, theories, and concepts + Demonstrated attention to detail and critical thinking skills. Demonstrated ability to determine relevance and prioritize tasks + Demonstrated advanced organizational and project management skills + Demonstrated advanced communication skills. Effective verbal communication and writing skills. Advanced knowledge of all aspects of communications + Demonstrated ability to effectively communicate with all levels of an organization including senior leadership + Demonstrated competency in selecting and implementing project management methods and techniques tailored to the unique circumstances of each project + Proven leadership ability. Effective problem-solving skills. Demonstrated ability to put forth persuasive recommendations + Demonstrated ability to integrate critical information across disciplines. Understands how projects relate to other business strategies and initiatives Preferred: + Lean Six Sigma certification + Bachelor's degree and/or equivalent combination of education and experience; MPH, MHA, MBA or other related Master's degree UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday - Friday, 8:00am - 5:00pm PST Posted Date 10/21/2025 Salary Range: $86400 - 184800 Annually Employment Type 1 - Staff: Contract Duration Contract Job # 27236 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility UCLA Health is seeking a Senior Project Manager to lead enterprise-wide kidney care initiatives that improve the quality, access, and outcomes for patients with chronic kidney disease (CKD) and related conditions. Under the direction of the Medical Director of the CORE Kidney Care Program, you will oversee the planning, execution, and governance of strategic projects that bridge clinical care, research, and operations across UCLA Health. This position offers the opportunity to shape program strategy, lead high-impact quality improvement efforts, and collaborate with multidisciplinary teams advancing innovation in kidney care delivery. Key Responsibilities * Develop, implement, and monitor kidney care program initiatives including project roadmaps, timelines, deliverables, and resources. Lead governance meetings and prepare executive updates for leadership. * Supervise research and data activities, ensure compliance with IRB and HIPAA regulations, and collaborate with informatics teams on performance metrics. Support publication and grant proposal development. * Identify and implement strategies to enhance care models, operational workflows, and patient experience using Lean/Six Sigma methodologies. * Supervise and mentor project staff, provide guidance and professional development, and foster a collaborative and inclusive environment. * Serve as liaison to physicians, researchers, and external partners. Ensure compliance and alignment with quality initiatives across UCLA Health. Coordinate governance committees and align program efforts with funding and research priorities. Salary Range: $86,400 - $184,800/Annually Job Qualifications Press space or enter keys to toggle section visibility * Bachelor's degree in Public Health, Healthcare Administration, Life Sciences, or related field or equivalent required; Master's degree (MPH, MHA, MS) required; PhD preferred. * Required minimum five years of experience in healthcare program management in Nephrology, including at least 1-2 years of supervisory or team leadership experience * Strong background in statistical data-driven program management, including metrics development, reporting, and analysis. * Required proficiency in Microsoft Office Suite; experience with project management platforms, data visualization tools (e.g., Tableau), and statistical software (SAS/R) preferred. * Experience managing regulatory compliance for clinical programs or research initiatives (IRB, HIPAA, CMS requirements). * Proven ability to facilitate cross-functional teams and maintain alignment across multiple stakeholders. * Excellent written, verbal, and presentation skills; demonstrated ability to prepare reports for executive audiences. * Experience providing coaching, feedback, or performance management for junior staff or research teams. * Project Management Professional (PMP) or Lean Six Sigma certification strongly preferred. * Proficiency in manuscript, publication, and grant proposal development, including drafting sections and coordinating with investigators.

UCLA Health is seeking a Senior Project Manager to lead enterprise-wide kidney care initiatives that improve the quality, access, and outcomes for patients with chronic kidney disease (CKD) and related conditions. Under the direction of the Medical Director of the CORE Kidney Care Program, you will oversee the planning, execution, and governance of strategic projects that bridge clinical care, research, and operations across UCLA Health. This position offers the opportunity to shape program strategy, lead high-impact quality improvement efforts, and collaborate with multidisciplinary teams advancing innovation in kidney care delivery. Key Responsibilities + Develop, implement, and monitor kidney care program initiatives including project roadmaps, timelines, deliverables, and resources. Lead governance meetings and prepare executive updates for leadership. + Supervise research and data activities, ensure compliance with IRB and HIPAA regulations, and collaborate with informatics teams on performance metrics. Support publication and grant proposal development. + Identify and implement strategies to enhance care models, operational workflows, and patient experience using Lean/Six Sigma methodologies. + Supervise and mentor project staff, provide guidance and professional development, and foster a collaborative and inclusive environment. + Serve as liaison to physicians, researchers, and external partners. Ensure compliance and alignment with quality initiatives across UCLA Health. Coordinate governance committees and align program efforts with funding and research priorities. Salary Range: $86,400 - $184,800/AnnuallyQualifications + Bachelor's degree in Public Health, Healthcare Administration, Life Sciences, or related field or equivalent required; Master's degree (MPH, MHA, MS) required; PhD preferred. + Required minimum five years of experience in healthcare program management in Nephrology, including at least 1-2 years of supervisory or team leadership experience + Strong background in statistical data-driven program management, including metrics development, reporting, and analysis. + Required proficiency in Microsoft Office Suite; experience with project management platforms, data visualization tools (e.g., Tableau), and statistical software (SAS/R) preferred. + Experience managing regulatory compliance for clinical programs or research initiatives (IRB, HIPAA, CMS requirements). + Proven ability to facilitate cross-functional teams and maintain alignment across multiple stakeholders. + Excellent written, verbal, and presentation skills; demonstrated ability to prepare reports for executive audiences. + Experience providing coaching, feedback, or performance management for junior staff or research teams. + Project Management Professional (PMP) or Lean Six Sigma certification strongly preferred. + Proficiency in manuscript, publication, and grant proposal development, including drafting sections and coordinating with investigators. UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8am-5pm Posted Date 11/03/2025 Salary Range: $70900 - 145200 Annually Employment Type 2 - Staff: Career Duration Indefinite Job # 27415 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility Join our dynamic and growing Department of Ophthalmology as the Float Pool Manager, where you'll play a key role in supporting clinic operations and ensuring smooth day-to-day function across multiple outpatient practices. Reporting directly to the Clinical Director, this position partners closely with department leadership to maintain operational stability, optimize staffing, and promote excellence in patient care. This role enhances leadership's flexibility and capacity as the department continues to expand. The Float Pool Manager provides coverage during clinic manager absences, onboarding and transitions, and ongoing training or education periods. In addition to temporary management coverage, this position oversees the Ophthalmology's Float Administrative and Clinical staff, ensuring that resources are deployed strategically to meet divisional and departmental priorities. Key Responsibilities: * Supervise and manage float pool team members, ensuring effective deployment based on clinic needs. * Provide temporary management coverage for clinics during absences, transitions, or onboarding periods. * Oversee business and patient care support functions within assigned outpatient practices. * Manage staffing (FTE) allocation, patient access, and care coordination. * Ensure compliance with quality, safety, and regulatory standards. * Support workflow standardization and lead quality improvement initiatives. * Collaborate with leadership on policy development, education, and performance improvement. * Contribute to revenue cycle management and operational efficiency. Note: This role may be required to work at any of our practice sites across our department service area based on operational needs. Salary Range: $70,900-145,200 Annually Job Qualifications Press space or enter keys to toggle section visibility Required: * 5 years working within a hospital or clinical setting. Experience supervising staff required. * Ability to write analytical and administrative reports and correspondence, which are clear, concise, logical and appropriate for a variety of audiences. * Working knowledge of university policies and procedures to appropriately manage risk management and personnel. * Strong attention to detail and thoroughness in work product. * Strong analytical, problem solving, critical thinking, and organizational skills. * Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities. * Work with Ambulatory Nursing, Safety, Security, Skills Management Team, HR, and others on training all employees on necessary skills for role * Demonstrate the ability to be flexible, adaptable, accessible, and team oriented. * Systematic way to optimize efficiency and minimize duplication effort * Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar * Ability to travel to multiple UCLA Health locations. Preferred: * Bachelors or Masters degree in related area.

General Information Press space or enter keys to toggle section visibility Onsite or Remote Fixed Hybrid Work Schedule Monday through Friday from 8:00am to 5:00pm Posted Date 12/01/2025 Salary Range: $105700 - 234500 Annually Employment Type 1 - Staff: Contract Duration 1 year Job # 25417 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility UCLA Health is seeking an experience Project Manager to work alongside of it's Compensation team for a 1-year Contract. Under the direction of the Director of Compensation, you will manage Human Resources projects, ensuring operational efficiency through continuous process improvement and strategic workflow optimization. In this role, you manage several project frameworks, streamlining methodologies across departmental and cross-functional teams to improve resource planning, project intake, automation, and stakeholder engagement. You will evaluate inefficiencies, implement system strategies, and drive standardization to enhance project execution and impact for the Compensation team. Salary Range: $105,700 to $234,500 annually Contract role, may become Career Job Qualifications Press space or enter keys to toggle section visibility * Bachelor's degree or equivalent combination of education and experience required; * Minimum of 5+ years of Human Resources project management experience which includes creating business requirements, project plans, project schedules and associated project materials required * Knowledge of various project management methodologies (i.e. Lean Six Sigma, Lean Startup, etc.); Required * Expert understanding of project management framework and project management tools * Expert understanding of software development and infrastructure and project lifecycles * Effective skill at tracking effort and project progress. * Demonstrated highly advanced organization and project management skills. * Demonstrated ability to integrate critical information across disciplines. Understands how projects relate to other business strategies and initiatives * Excellent communication skills as related to project management strategy, presentation, schedules, tasks, deliverables, risks, and issues * Experience with Cornerstone, JDX, or ServiceNow preferred

UCLA Health is seeking an experience Project Manager to work alongside of it's Compensation team for a 1-year Contract. Under the direction of the Director of Compensation, you will manage Human Resources projects, ensuring operational efficiency through continuous process improvement and strategic workflow optimization. In this role, you manage several project frameworks, streamlining methodologies across departmental and cross-functional teams to improve resource planning, project intake, automation, and stakeholder engagement. You will evaluate inefficiencies, implement system strategies, and drive standardization to enhance project execution and impact for the Compensation team. Salary Range: $105,700 to $234,500 annually Contract role, may become Career Qualifications + Bachelor's degree or equivalent combination of education and experience required; + Minimum of 5+ years of Human Resources project management experience which includes creating business requirements, project plans, project schedules and associated project materials required + Knowledge of various project management methodologies (i.e. Lean Six Sigma, Lean Startup, etc.); Required + Expert understanding of project management framework and project management tools + Expert understanding of software development and infrastructure and project lifecycles + Effective skill at tracking effort and project progress. + Demonstrated highly advanced organization and project management skills. + Demonstrated ability to integrate critical information across disciplines. Understands how projects relate to other business strategies and initiatives + Excellent communication skills as related to project management strategy, presentation, schedules, tasks, deliverables, risks, and issues + Experience with Cornerstone, JDX, or ServiceNow preferred UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.