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The differences between at-risk specialists and resolution specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an at-risk specialist, becoming a resolution specialist takes usually requires 6-12 months. Additionally, an at-risk specialist has an average salary of $58,801, which is higher than the $38,984 average annual salary of a resolution specialist.
The top three skills for an at-risk specialist include risk management, customer service and operational risk. The most important skills for a resolution specialist are patients, phone calls, and appeals.
| At-Risk Specialist | Resolution Specialist | |
| Yearly salary | $58,801 | $38,984 |
| Hourly rate | $28.27 | $18.74 |
| Growth rate | 9% | -4% |
| Number of jobs | 14,583 | 152,590 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 45% |
| Average age | 43 | 40 |
| Years of experience | 6 | 12 |
An at-risk specialist is responsible for identifying risk events that may pose harm to the business reputation and financial stability of an organization. At-risk specialists strategize on plans and techniques to minimize financial loss and excessive costings, developing methods and opportunities that would increase the company's revenues and profits. They resolve insurance discrepancies and manage financial disputes that may have litigation impact on the business. An at-risk specialist reviews financial documents and incident reports, file claims, and process requirements for any fraudulent activities.
A Resolution Specialist is responsible for investigating claims and analyzing supporting documents to resolve complaints. Resolution Specialists may work for clients' disputes or employee relations, requiring them to have extensive knowledge of labor laws and regulatory policies. They conduct cross-examinations, administer negotiations, and discuss processes with the clients for high-level violations. A Resolution Specialist must have excellent communication and organizational skills, especially in representing the client and the company and coming up with the resolution that would work for both's best interests.
At-risk specialists and resolution specialists have different pay scales, as shown below.
| At-Risk Specialist | Resolution Specialist | |
| Average salary | $58,801 | $38,984 |
| Salary range | Between $33,000 And $103,000 | Between $26,000 And $57,000 |
| Highest paying City | Washington, DC | Ewing, NJ |
| Highest paying state | Rhode Island | Connecticut |
| Best paying company | PayPal | IBM |
| Best paying industry | Finance | Finance |
There are a few differences between an at-risk specialist and a resolution specialist in terms of educational background:
| At-Risk Specialist | Resolution Specialist | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between at-risk specialists' and resolution specialists' demographics:
| At-Risk Specialist | Resolution Specialist | |
| Average age | 43 | 40 |
| Gender ratio | Male, 43.2% Female, 56.8% | Male, 36.8% Female, 63.2% |
| Race ratio | Black or African American, 8.6% Unknown, 3.9% Hispanic or Latino, 9.6% Asian, 10.0% White, 67.6% American Indian and Alaska Native, 0.3% | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 19.7% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 4% | 7% |