Patient Access Representative jobs at Avenue 360 Health and Wellness

About Us Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs. Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs. What we have to offer Our Compensation Package Includes: Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days) Medical, Dental, and Vision 401K match up to 4%. Company paid Life Insurance Company paid Short Term and Long-Term Disability Employee Assistance Program Overview: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them. Duties and Responsibilities: Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures. Sign in patients Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input. Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures. Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff. Ensuring that all charts are in compliance with documentation requirements. Completion of all filing of charts by end of day. Answer all incoming calls and route them to the appropriate staff including faxes. Work closely with provider staff to assure smooth patient flow and cut down on waiting time. Work closely with social services and refer patients who chronically do not keep their appointments for follow-up. Call and remind patient of his/her appointment including the six-month no show report. Follow up on “no show” patients on a daily basis. Communicate patient's problem/complaint to the Clinical Nurse Manager or his/her designee. Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc. Maintenance and clean up of clinic lobby area. Check voicemails and return phone calls promptly. Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes. Assist in screening of Medicaid and other insurances. Accurately implement and collect co-pays. Maintain stock of office supplies. Keep all program fliers and information posted and available in waiting room. Compliance with all policies and procedures, including confidentiality for patients and patients records. Help with scanning procedures to get patient information into Electronic Health Record. Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels. Other duties as assigned by Supervisor, Operations Manager or Chief. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: Ability to work under pressure. Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations. Friendly personality with the desire to work with the public Ability to handle multi-functions. Understanding of community based organizations. Communicate patients' problems to the medical staff. Ability to relate to the public. High school graduate/GED. One year of medical experience from a similar setting. Formal training from a vocational school in lieu of the above. Ability to relate to patients, through familiarity with medical terminology and triage procedure. Must believe in health care with dignity for all Ability to communicate with people and understand their problems. Bilingual in English/Spanish highly preferred. Minimum typing speed of 35 wpm. Continuing Education and Training Requirements: Participates in training required by the funding source and/or required by licensing board. JOB CODE: Req 1741

Current Staff should log into your Workday account to apply internally through the Careers app. Pine Cove is a growing non-profit organization that offers a wide variety of professional, impactful, and fun full-time jobs. We are frequently looking for additional ministry-minded individuals to join our team in various departments such as marketing, accounting, registration, information technology, human resources, and more! Summary:This position is a seasonal, summer-only (May to August) and is responsible for all duties of registration, communication, and housing process of individuals and groups for all summer camp or Pine Cove-sponsored conferences. Specific areas include: fostering long-term relationships through outstanding customer service and Follow-up sales support and after-contact marketing which is critical in this role. This position exemplifies the core values of Pine Cove by being Christ-centered, others-focused, and seriously fun.Job Description: Job Responsibilities Manage the registration, communication, and housing for Camps and Conferences. Provide excellent customer service to all current and potential guests. Maintain and manage an accurate database. Assist with follow-up calls to current and potential campers as an active part of the registration loop. Responsible for other tasks as directed. Job Qualifications Agrees with and exhibits behaviors in accordance with the Pine Cove Statement of Faith Maintain compliance with all Pine Cove policies and procedures during employment including the Staff Policy Handbook Maintain compliance with all state and federal laws Must establish and maintain professional working relationships with employees, managers, and external constituents, including demonstrating consistent Speed of Trust behaviors Is self-motivated with a desire to serve and do all things with excellence Adjusts to changes in environment or schedule while maintaining a joyful attitude Possess current driver's license and able to drive company vehicles as needed High School Diploma preferred 1+ year of camping or customer service experience preferred Strong digital, verbal, and written communication skills Strong organization and attention to detail skills Basic knowledge of computer systems, aptitude to learn new software Autonomy to work independently with a team player attitude Pine Cove exists to be used by God to transform the lives of people for His purposes and His glory! We are not only a high-energy and creative environment but also a life-transforming and rewarding workplace. Apply to be a part of this “Christ-centered, others-focused, seriously fun” ministry today!

Receives and schedules patients and clinic visitors. Primarily responsible for patient appointment system. Receives and processes all calls and patient co-pay. Ensures all patient information is kept secure and confidential. Primary Responsibilities 1. Interacts with all patients, visitors and staff in a pleasant and professional manner. 2. Completes registration process for patient appointments, including demographic and insurance verification, practice management system data entry and revision, payment collection, chart creation and other clerical work as necessary. 3. Schedule appointments for patients, look up patient account for any balances and inform patient about collection procedure, and make reminder calls to patients, and call back all No Shows. 4. Responsible for maintaining a clean and organized work environment and reception area. 5. Attend regularly scheduled staff meetings. 6. Keeps office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment. 7. Collects all patient payments at time of exit, including charges for office visit, lab, procedures and other services. Prepares receipts for patients, maintains copy and provides patient copy. 8. Responds to supervisor's requests to address billing error by reviewing erroneous bills and providing corrected information. 9. Maintains cash drawer. Reconciles cash receipts daily and submits cash and all daily receipts in preparation for bank deposit. 10. Process medical records. 11. Other duty assigned by supervisor. Work Experience Knowledge of Medicare, Medicaid, PPO, HMO billing, ICD-10, CPT and revenue codes preferred Education/Certifications/Licensure High School diploma or the equivalent. Must have a valid driver's license and a safe driving record and be able to pass a pre-employment physical and a criminal history background check. Skills Must have knowledge of medical terminology. Computer skills and experience with PMS and EHR systems is required. Good communications skills, in written and oral forms are necessary. Must be bilingual (Spanish and English). Must be able to work well with others. Physical Requirements If a preliminary offer of employment is extended, a physical will be required before the offer can be accepted.

Job Description The Aspira Customer Service Center provides 24/7/365 inbound and outbound customer support, addressing inquiries, reservations, and purchases while adhering to company policies and contractual obligations. Position Purpose and Impact Seeking a Part-Time Bi-lingual French, Customer Service Representative. The Customer Service Representatives manages inbound and outbound customer interactions, assisting with reservations, permits, and general inquiries. The role focuses on delivering exceptional service to foster long-term customer loyalty. This is a fully remote, part-time, position working approximately 29 hours per week. Responsibilities Respond to inbound and outbound calls providing clear and professional communication and resolving customer inquiries or issues. Follow established processes to assist customers with reservations, ticketing, permits, and other services. Effectively transfer customers to the appropriate department when needed. Seek management support when necessary for complex issues or escalations. Document customer interactions accurately according to company standards. Update customer accounts and system information accurately. Meet individual KPIs and support department goals for customer service excellence. Adhere to company policies, procedures, and performance standards. Complete all required training and coaching within set timeframes. Communicate effectively with leadership and team members during shifts, ensuring proper handoff of work. Contribute to a positive team environment by delivering best-in-class service and supporting department goals. Perform other duties as assigned to support the contact center. A flexible schedule is required, including evening or weekend hours Desired Qualifications Strong customer service skills with a professional, calm demeanor. Ability to listen attentively, demonstrate empathy, and respond to customer needs. Builds rapport with customers through friendly and professional interactions. Proficient in following scripts and documenting customer interactions. Demonstrates ownership and accountability, ensuring customers receive exceptional service. Strong communication skills, both verbal and written, with excellent attention to detail. Desired Education and Experience High School Diploma or equivalent. 1+ years of inbound contact center experience. 2+ years of customer-facing experience in a service role. Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint). Typing speed of 50+ words per minute and proficiency with telecommunication tools, chat, and SMS. Desired Hardware and Software Competency Basic proficiency in Microsoft Office Suite. Familiarity with contact center software (e.g., Amazon Connect, Verint) is a plus. General internet skills and the ability to use various online tools. General Physical Demands The below physical demands are representative of those required to successfully perform the essential functions of this job. Visual Acuity: Close visual acuity to read and analyze data on a computer monitor. Hearing Ability: Must be able to communicate effectively in person, over the phone, and through electronic media. Manual Dexterity: Operation of a phone, keyboard, mouse, and general office equipment. Repetitive Motion: Regular and consistent use of hands and fingers for typing, writing, and other computer-related tasks. Lifting and Carrying: Occasional lifting and carrying of office supplies and materials weighing up to 10 pounds. Sedentary Work and Body Position: The majority of work is performed while stationary or sitting at a desk or computer workstation. Prolonged periods of sitting and working on a computer are required. The ability to maintain the required body positions for extended periods, including sitting and using a computer is required. An ability to move within an office setting as well as departing and returning to a workstation punctually for assigned breaks periods is required.

Job Description The Aspira Customer Service Center provides 24/7/365 inbound and outbound customer support, addressing inquiries, reservations, and purchases while adhering to company policies and contractual obligations. Position Purpose and Impact Seeking a Part-Time Bi-lingual Spanish, Customer Service Representative. The Customer Service Representatives manages inbound and outbound customer interactions, assisting with reservations, permits, and general inquiries. The role focuses on delivering exceptional service to foster long-term customer loyalty. This is a fully remote, part-time, position working approximately 29 hours per week. Responsibilities Respond to inbound and outbound calls providing clear and professional communication and resolving customer inquiries or issues. Follow established processes to assist customers with reservations, ticketing, permits, and other services. Effectively transfer customers to the appropriate department when needed. Seek management support when necessary for complex issues or escalations. Document customer interactions accurately according to company standards. Update customer accounts and system information accurately. Meet individual KPIs and support department goals for customer service excellence. Adhere to company policies, procedures, and performance standards. Complete all required training and coaching within set timeframes. Communicate effectively with leadership and team members during shifts, ensuring proper handoff of work. Contribute to a positive team environment by delivering best-in-class service and supporting department goals. Perform other duties as assigned to support the contact center. A flexible schedule is required, including evening or weekend hours Desired Qualifications Strong customer service skills with a professional, calm demeanor. Ability to listen attentively, demonstrate empathy, and respond to customer needs. Builds rapport with customers through friendly and professional interactions. Proficient in following scripts and documenting customer interactions. Demonstrates ownership and accountability, ensuring customers receive exceptional service. Strong communication skills, both verbal and written, with excellent attention to detail. Desired Education and Experience High School Diploma or equivalent. 1+ years of inbound contact center experience. 2+ years of customer-facing experience in a service role. Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint). Typing speed of 50+ words per minute and proficiency with telecommunication tools, chat, and SMS. Desired Hardware and Software Competency Basic proficiency in Microsoft Office Suite. Familiarity with contact center software (e.g., Amazon Connect, Verint) is a plus. General internet skills and the ability to use various online tools. General Physical Demands The below physical demands are representative of those required to successfully perform the essential functions of this job. Visual Acuity: Close visual acuity to read and analyze data on a computer monitor. Hearing Ability: Must be able to communicate effectively in person, over the phone, and through electronic media. Manual Dexterity: Operation of a phone, keyboard, mouse, and general office equipment. Repetitive Motion: Regular and consistent use of hands and fingers for typing, writing, and other computer-related tasks. Lifting and Carrying: Occasional lifting and carrying of office supplies and materials weighing up to 10 pounds. Sedentary Work and Body Position: The majority of work is performed while stationary or sitting at a desk or computer workstation. Prolonged periods of sitting and working on a computer are required. The ability to maintain the required body positions for extended periods, including sitting and using a computer is required. An ability to move within an office setting as well as departing and returning to a workstation punctually for assigned breaks periods is required.

The Pre Authorization Representative will coordinate Medicare administrtive functions for the Orthotics and Prosthetics department to ensure the timely provision for patient services/care rendered. This individual is the representative of WTRC in communication with the patient, referral source and the insurance company concerning authorization for planned services. This position must ensure authorization remains current.

The Pre Authorization Representative will coordinate Medicare administrtive functions for the Orthotics and Prosthetics department to ensure the timely provision for patient services/care rendered. This individual is the representative of WTRC in communication with the patient, referral source and the insurance company concerning authorization for planned services. This position must ensure authorization remains current.

The Patient Services Coordinator (PSC) is the face of the clinic and the patient's guide throughout his or her Journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources. At Audibel, a subsidiary of Starkey, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle. Our Culture * An experienced team built around a culture of professional growth and knowledge-sharing. * We celebrate innovation - providing our patients with the most innovative technology and the most effective hearing devices. * We serve with passion, purpose and excellence. * Total Team Approach - Our staff functions together as a cohesive group of hearing professionals. * We coordinate the individual expertise of all staff members to provide the best possible care for our patients. You Will Ensure a Positive Patient Experience * Immediately acknowledge, greet and service all guests in a friendly, professional manner. * Check patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports. * Utilize elevated customer service approach and communication style when working with patients. * Direct and answer calls in a timely, professional fashion. You Will Provide Administrative Assistance * Strategically manage patient schedule on behalf of Clinic Team. * Understand, support and track current marketing initiatives for the clinic. * Organize office, maintain supplies, and ensure accurate patient files. * Protect Patients Privacy, collect insurance information, and complete insurance Authorization. * Maintain day-to-day operational procedures. You Will Complete Varied Tasks * Lead morning team meeting on behalf of Clinic Team at the start of each day. * Make deposits (transportation required) and maintain cashbox. * Reconcile all deposits daily and report weekly. Results- Performance measures (How to Measure Success) * Patient Retention * Patient Referrals/Reviews * Schedule Efficiency * Collected Payments * Accurate Data/Patient Files Other Duties (Non-Measurable) * Support Northland Employee Corporate and/or Department guidelines. * Check and verify quality. * React to change productively and handle other essential duties as assigned. * Assist with development of clinic performance. You Will Need * High school diploma preferred or equivalent work history. * 1-2 years' experience in a customer service, medical reception, or retail position preferred. * Proficient computer skills and knowledge of Microsoft Office Programs. * Industry familiarity encouraged. * Ability to manage all confidential information with complete discretion. ________________________________________ The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors Salary and Other Compensation: The annual hourly rate for this position is between $16.29 - $23.101 per hour. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate. #LI-CS1 #Audibel

Benefits: Opportunity for advancement Paid time off Competitive salary About the Role:Locally owned well established handyman company with a very good reputation of providing quality services is looking for an energetic customer service representative. Responsibilities: Scheduling/dispatching field staff to estimates and jobs. Answering incoming phone calls. Data entry. Follow up phone calls with potential customers. Requirements: Must have a strong customer service background. Need to have a pleasant voice over the phone. Must be able to dispatch field staff to keep traveling to a minimum. General working knowledge with Quickbooks and HouseCall Pro software programs a plus. Experience with accounting principles is a plus. Experience in the construction industry, and social media a plus. Must have organizational and multi-tasking skills. Perks/Benefits: Office hours are Monday through Friday, 8:00 to 5:00 (No weekends). Paid time off. Growth and advancement potential. About Us:Company has been in business since 2007. We have a large repeat client base due to the quality of services we provide. Management has an open door policy and welcomes employee input. Compensation: $17.00 per hour

Job Title: Revenue Cycle Specialist Hours/Schedule: Full-time, Monday-Friday Type: Direct Hire A growing neurology practice with multiple locations in the Frisco and Carrollton areas is seeking an experienced Revenue Cycle Specialist to join their team. This role plays a key part in maintaining the clinic's financial health by managing billing, coding, and reimbursement processes. If you're passionate about accuracy, compliance, and improving revenue outcomes in a fast-paced healthcare setting, this is a great opportunity to make an impact. Apply today for immediate consideration! Responsibilities + Review and verify accuracy of patient demographic, insurance, and charge information before claim submission. + Assign and validate CPT, ICD-10, and HCPCS codes based on provider documentation. + Prepare, submit, and track electronic and paper claims to insurance carriers; post payments, adjustments, and refunds accurately in the billing system. + Maintain current knowledge of payer policies, coding guidelines, and neurology-specific procedures (EEG, EMG, Botox, Infusions, Ambulatory EEG, etc.). + Generate monthly reports on collections, aging, denials, and AR performance for leadership review. + Collaborate with front office and clinical teams to resolve billing discrepancies and improve revenue capture. + Ensure all billing activities comply with HIPAA, CMS, and payer-specific regulations. + Identify trends and recommend process improvements to enhance efficiency and reduce denials. Requirements + Associate's degree in Healthcare Administration, Business, or related field (preferred). + Minimum 3 years of medical billing and coding experience; neurology or specialty practice preferred. + Certification in CPC, CPB, AAPC, or AHIMA, preferred + · Strong knowledge of coding systems + Experience with Medicare, commercial payers, and Workers' Compensation; proficiency in EHR and billing systems. + Ability to meet deadlines in a fast-paced environment while maintaining confidentiality and accuracy. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI- #DI- Ref: #568-Clinical System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Provide exceptional customer service to all internal and external River City Produce customers ? Perform customer order collection and entry using company software (Produce Pro) ? Distributes customer price lists and other marketing materials as requested ? Provides assistance to the sales dept. on misc. sales functions ? Perform outbound sales calls ? Perform other related tasks, as requested by supervisor

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. EXCELLENT BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. PLEASE NOTE: All applications must contain complete job histories in the WORK HISTORY SECTION to include * Job Title * Dates of employment (month/year) * Hours worked per week * Name of Employer, Name of Supervisor and Phone Number * Description of duties performed * Volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit towards meeting the minimum requirements. * Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. * Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. * College Transcripts are required at the time of interview (unless otherwise noted on the posting) if education is used to meet the minimum requirements of the job posting. A copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. * Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. * Work In Texas (WIT) Applications: WIT applicants are required to complete the supplemental questions to be considered for the posting. To complete the supplemental questions, login to CAPPS Recruit. IF THIS INFORMATION IS NOT SUBMITTED, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE. NEED HELP? Watch our VIDEO ON HOW TO APPLY FOR JOBS MILITARY OCCUPATIONAL SPECIALTY CODES: CLASSIFICATION STAFF NOTE - PLEASE REMOVE THIS HIGHLIGHTED PORTION PRIOR TO POSTING: Insert Data from spreadsheet located on WILDnet for the specific classification series associated with the classification title: *************************************************************************************************************** Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 Customer Service Representative I-V Space Force No Military Crosswalk. Qualified veterans are encouraged to apply. * More information on military occupational specialty codes can be found below: ***************************************** ********************************************************************************** MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted. If you have questions regarding this requirement, please visit our Military Employment Reference page at ************************************** Required forms that will need to be attached with application for Military Employment Preference: * Veteran- DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation). * Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. * Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. * Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active-duty military orders. * Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. HIRING CONTACT: Captain Craig Hernandez, ************** PHYSICAL WORK ADDRESS: Law Enforcement Region 7 District 5, Waco, 1601 East Crest Dr., Waco, TX 76705 GENERAL DESCRIPTION This position is responsible for performing complex journey-level customer service and administrative support work for the Law Enforcement Division Regional or District Office. Work involves providing customer service support and receiving and responding to public inquiries for information regarding hunting & fishing licenses, boat titling & registration and other services. Prepares, interprets, and disseminates information concerning rules, regulations and policies. Responsible for entering information into databases, receiving payments for state services and maintaining records related to citations, dispositions, vehicle and monthly reports. Works under general supervision, with limited latitude for initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: Four years experience in customer service, clerical or administrative support work. Licensure: Applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office administration and administrative support practices; Knowledge of Agency, Division and Regional policies, procedures and programs; Knowledge of Agency, Division and Regional organization and operations; Knowledge of filing and records management systems, forms design principles, and other office procedures and terminology; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in using professional telephone etiquette; Skill in establishing and maintaining effective work relationships with co-workers and work- related contacts; Skill in using standard office equipment and software; Skill in using MS Word, Excel and Outlook; Skill in using agency computer software including: BRITS, LES, MCI/TLC and Oracle; Skill in organizing workloads and changing priorities; Skill in managing several projects simultaneously Skill in meeting deadlines; Skill in problem solving; Skill in identifying, researching and compiling information; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to maintain strict confidentiality; Ability to accurately follow instructions; Ability to work under stressful conditions; Ability to interpret and explain TPWD, Law Enforcement Division and regional policies, procedures and programs to customers and constituent groups; Ability to multi-task, organize workloads, adjust to changing priorities and work under tight deadlines; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to develop and present training material; Ability to train others; Ability to accurately handle cash and account for revenue collected; Ability to format documents and use correct spelling, punctuation, proofreading techniques, and grammar; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime as necessary; Required to pass a national fingerprint-based background check to maintain employment; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS TPWD IS AN EQUAL OPPORTUNITY EMPLOYER

Benefits: Company parties Competitive salary Paid time off Alamo Handyman LLC has been in business since 2007. We are locally owned, professional company committed to quality home improvement, repair, replacement and energy efficient updates for clients within San Antonio and surrounding area. We are committed to providing excellent customer service along with an excellent product. We only hire the "best of the best" . Our goal is total customer satisfaction so that customers will call us back when they need additional work. We are committed to our employees wanting a long-term relationship. About the Role: Locally owned well established handyman company with a very good reputation of providing quality services is looking for an energetic customer service representative. Responsibilities: Scheduling/dispatching field staff to estimates and jobs. Answering incoming phone calls. Data entry. Follow up phone calls with potential customers. Requirements: Must have a strong customer service background. Need to have a pleasant voice over the phone. Must be able to dispatch field staff to keep traveling to a minimum. General working knowledge with Quickbooks and HouseCall Pro software programs a plus. Experience in the construction industry, proficient with social media, and bilingual a plus. Must have organizational and multi-tasking skills. Perks/Benefits: Office hours are Monday through Friday, 8:00 to 5:00 (No weekends). Paid time off. Growth and advancement potential. About Us:Company has been in business since 2007. We have a large repeat client base due to the quality of services we provide. Management has an open door policy and welcomes employee input. Compensation: $14.00 per hour

Job Description Full Time The Community Neighbor Care Coordinator is a community-embedded role responsible for supporting all neighbors within a defined geographic territory. This position integrates holistic, neighbor-focused, human-centered support with volunteer empowerment and program coordination. The Community Neighbor Care Coordinator develops and leads Neighbor Care Teams, leveraging volunteers to provide personalized support and resources that help neighbors thrive. This role is dedicated to promoting dignity, independence, and positive outcomes aligned with the mission of Meals on Wheels Central Texas (MOWCTX). QUALIFICATIONS High school diploma or GED preferred 2+ years' experience in case management, social services, or community outreach Experience working with older adults, individuals with disabilities, and diverse populations Proficiency in Microsoft Office Suite and CRM systems (Salesforce preferred) Strong interpersonal and communication skills Ability to work independently and collaboratively in a fast-paced environment Valid Texas Driver's License, automobile insurance, and reliable transportation is required to fulfill key responsibilities of position Bilingual (English/Spanish) KEY RESPONSIBILITIES Serve as the primary point of contact for neighbors within assigned geographic area Conduct in-home and phone-based assessments to identify needs and connect neighbors to appropriate services Develop and lead Neighbor Care Teams composed of volunteers to provide ongoing support Coordinate neighbor referrals to appropriate services Support neighbors as needed for Home Repair grants and financial assistance needs Maintain accurate and timely documentation of neighbor interactions and service activities in Salesforce Support neighbors in navigating services and achieving goals that promote independence and well-being Collaborate with internal departments and external partners to ensure seamless service delivery Monitor program outcomes and contribute to continuous improvement efforts Represent MOWCTX at community events and outreach activities Contribute to organizational goals by completing required shifts in meal delivery, office support, or program management WORKPLACE ENVIRONMENT AND PHYSICAL DEMANDS This role may work in an office, field, or service setting Requires regular use of computers and standard equipment, and communication via phone, email, and in-person is essential Physical demands include prolonged periods of sitting or standing, moving within the workspace, and occasional lifting or transporting of items up to 35-50 pounds Meals on Wheels Central Texas provides equal employment opportunities to all applicants and employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This employer participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the government cannot confirm that you are authorized to work, you will be given written instructions and an opportunity to contact SSA and/or DHS before any adverse action is taken. Employers may not use E-Verify to pre-screen job applicants and may not influence the choice of documents presented for Form I-9.

Status: Full-Time, Non-Exempt Make a Difference Every Day Join the Houston SPCA team and help transform the lives of animals in need! We're looking for a compassionate and organized Foster Care Coordinator to lead our foster program. In this role, you'll recruit, train, and support foster families, ensuring animals receive the care and love they deserve while awaiting adoption. What You'll Do Coordinate all aspects of the foster program, from recruitment to placement. Train and guide foster caregivers, providing ongoing support and resources. Work closely with veterinary staff to address medical needs. Maintain accurate records and foster data. Represent Houston SPCA with professionalism and exceptional customer service. Why You'll Love Working Here At Houston SPCA, we value our team and offer a supportive, inclusive workplace. Full-time employees enjoy a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans. Paid Time Off: PTO and illness leave. Retirement Savings: 403(b) plan with company match. Life Insurance: Company-paid coverage. Employee Assistance Program: Free counseling and personal resources. Pet Perks: Discounts on pet food and veterinary services, plus opportunities to foster or adopt. Professional Development: Continuing education and training opportunities

TITLE: Front Office Specialist FUNCTION: Front office specialist is a professional who handles the administrative and clerical tasks of the organization, such as greeting clients/visitors, answering phones, and scheduling. SUPERVISOR: Ana Perez - Business Office/Scheduling Manager QUALIFICATIONS: High School diploma or equivalent required. One year of office experience preferred. Bilingual(English/Spanish). Must be able to multitask in busy or high-volume situations. Good written and verbal communication skills required. Able to read, understand, and follow oral and written instructions. Impeccable client relations; proficiency in basic computer software. SALARY: $15.50 -$17.50 hourly KEY SKILLS: Communication skills: Clear verbal and written communication to interact with clients and colleagues effectively. Customer service: Providing a positive and helpful experience for all clients. Problem-solving: Identifying and resolving issues quickly and efficiently. Time management: Prioritizing tasks and managing schedules effectively. Multitasking: Handling multiple responsibilities simultaneously. Attention to detail: Ensuring accuracy in all tasks. Scheduling: Making appointments and managing calendars. Computer proficiency: Familiarity with basic office software and systems. Interpersonal skills: Building rapport and interacting positively with diverse individuals. Professional appearance: Maintaining a neat and polished image. RESPONSIBILITIES: Client Service: Check in and greet clients in a pleasant, and professional manner upon arrival. Answer client inquiries in a polite, yet professional manner. Resolve any problems or issues that a client may have. Disclose the following office policies: cancelation notices and no-show fees. Call Management: Answer all phone calls in a punctual and professional manner while meeting the call targets as set by management. Calls cannot be missed. Check voicemail messages, make sure to obtain complete information before routing the call. Call in appointment reminders for all providers. Administrative tasks: Receive packages and ensure they are attended to and distributed to the appropriate person. Refill office supplies Keep client files organized and confidential. Scanning insurance cards and IDs for all new clients Ensure all clients are completing intake forms Collecting copays and/or balances due Review cancellations, double bookings, or changes in schedule Collaboration and Teamwork: Work well with fellow employees. Ensure there is someone there to cover for you when leaving your desk. Tidiness Maintaining a clean reception area throughout the day Maintaining and Stocking coffee area daily

Job DescriptionSalary: $15.50 - $17.50 Hourly TITLE: Front Office Specialist FUNCTION: Front office specialist is a professional who handles the administrative and clerical tasks of the organization, such asgreeting clients/visitors, answering phones, and scheduling. LOCATION: Office-3730 Kirby Dr. 904, Houston, TX 77098 SUPERVISOR: Ana Perez - Business Office/Scheduling Manager QUALIFICATIONS: High School diploma or equivalent required. One year of office experience preferred. Bilingual(English/Spanish). Must be able to multitask in busy or high-volume situations. Good written and verbal communication skills required. Able to read, understand, and follow oral and written instructions. Impeccable client relations; proficiency in basic computer software. SALARY: $15.50 $17.50 hourly KEY SKILLS: Communication skills:Clear verbal and written communication to interact with clients and colleagues effectively. Customer service:Providing a positive and helpful experience for all clients. Problem-solving:Identifying and resolving issues quickly and efficiently. Time management:Prioritizing tasks and managing schedules effectively. Multitasking:Handling multiple responsibilities simultaneously. Attention to detail:Ensuring accuracy in all tasks. Scheduling:Making appointments and managing calendars. Computer proficiency:Familiarity with basic office software and systems. Interpersonal skills:Building rapport and interacting positively with diverse individuals. Professional appearance:Maintaining a neat and polished image. RESPONSIBILITIES: Client Service: Check in and greet clients in a pleasant, and professional manner upon arrival. Answer client inquiries in a polite, yet professional manner. Resolve any problems or issues that a client may have. Disclose the following office policies: cancelation notices and no-show fees. Call Management: Answer all phone calls in a punctual and professional manner while meeting the call targets as set by management. Calls cannot be missed. Check voicemail messages, make sure to obtain complete information before routing the call. Call in appointment reminders for all providers. Administrative tasks: Receive packages and ensure they are attended to and distributed to the appropriate person. Refill office supplies Keep client files organized and confidential. Scanning insurance cards and IDs for all new clients Ensure all clients are completing intake forms Collecting copays and/or balances due Review cancellations, double bookings, or changes in schedule Collaboration and Teamwork: Work well with fellow employees. Ensure there is someone there to cover for you when leaving your desk. Tidiness Maintaining a clean reception area throughout the day Maintaining and Stocking coffee area daily

Altus Accountable Care Entity (ACE) is a physician-led organization empowering doctors to deliver high-quality, value-based care within their communities. Altus ACE works in partnership with Managed Care Organizations to provide care coordination services directly to patients in the STAR+PLUS, STAR+PLUS MMP (dual eligibles) and Medicare Advantage programs. Our unique community-based care model achieves quality results and healthcare savings that are shared with our physician partners. Job Description Job Title: Customer Service Representative (Medicaid & Medicare) Reports To: Member Engagement Manager Location: Houston, TX Salary: Up to $15 per hour Depending on Experience Status: Hourly, Non-exempt Number of Openings : 3 Summary: Entry level call center customer service position. The identified individual will perform outbound calls to Altus ACE members in order to assist and facilitate access to healthcare, community, and other services as needed. Customer Service Representatives will be required to monitor follow-through on needed care and follow-up on open issues. Individuals will work closely with clinical staff to assist members in resolving healthcare and psychosocial related issues. In addition, they must maintain an outreach effort which includes calls welcoming members into the program, 45-day follow-up calls, child wellness care. Nurture and maintain open communication in order to educate members on the understanding of the program. Essential Duties and Responsibilities Perform a required number of outbound calls to schedule appointments for members pertaining to wellness, appointment reminders and designated call campaigns as required. Assist with coordination of member's health care and social service needs in conjunction with the Clinical Operations department by gathering outstanding member questioners Notify members of plan specific current value added services. Accurately documentation and or updated member interaction within designated data base. Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by Altus ACE. Other projects and duties as assigned. Qualifications Required Skills The ability to develop and maintain effective interpersonal relationships with internal and external contacts at all levels. Ask appropriate questions and listen actively to identify any questions or issues while documenting required information in member engagement portal. Maintain accurate records and documentation. Communicate effectively, both verbally and in writing with individuals from varying cultural and ethnic backgrounds. Principles and techniques to serve the SPD population in diverse social and ethnic groups. Qualifications: Knowledge of managed care/insurance environments, risk contracting and claims resolution, and healthcare reform. Strong interpersonal skills in order to communicate effectively with internal/external customers, providers, and all levels of organizational leadership. Computer skills in MS-Office is required, including Excel, Word, and PowerPoint. Education/Experience 1-2 years experience working with the needs of seniors or persons with disabilities (SPD) in a customer/member service capacity required. 1-2 years working in a high volume call center with outlined metrics to meet required. Will consider individuals with 2+ years of call center customer care experience. Knowledge Medicare, Medicaid and health services experience preferred. Previous medical office preferred Bilingual in English/Spanish or English/Vietnamese is highly preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Altus Accountable Care Entity (ACE) is a physician-led organization empowering doctors to deliver high-quality, value-based care within their communities. Altus ACE works in partnership with Managed Care Organizations to provide care coordination services directly to patients in the STAR+PLUS, STAR+PLUS MMP (dual eligibles) and Medicare Advantage programs. Our unique community-based care model achieves quality results and healthcare savings that are shared with our physician partners. Job Description Job Title: Customer Service Representative (Medicaid & Medicare) Reports To: Member Engagement Manager Location: Houston, TX Salary: Up to $15 per hour Depending on Experience Status: Hourly, Non-exempt Number of Openings : 3 Summary: Entry level call center customer service position. The identified individual will perform outbound calls to Altus ACE members in order to assist and facilitate access to healthcare, community, and other services as needed. Customer Service Representatives will be required to monitor follow-through on needed care and follow-up on open issues. Individuals will work closely with clinical staff to assist members in resolving healthcare and psychosocial related issues. In addition, they must maintain an outreach effort which includes calls welcoming members into the program, 45-day follow-up calls, child wellness care. Nurture and maintain open communication in order to educate members on the understanding of the program. Essential Duties and Responsibilities Perform a required number of outbound calls to schedule appointments for members pertaining to wellness, appointment reminders and designated call campaigns as required. Assist with coordination of member's health care and social service needs in conjunction with the Clinical Operations department by gathering outstanding member questioners Notify members of plan specific current value added services. Accurately documentation and or updated member interaction within designated data base. Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by Altus ACE. Other projects and duties as assigned. Qualifications Required Skills The ability to develop and maintain effective interpersonal relationships with internal and external contacts at all levels. Ask appropriate questions and listen actively to identify any questions or issues while documenting required information in member engagement portal. Maintain accurate records and documentation. Communicate effectively, both verbally and in writing with individuals from varying cultural and ethnic backgrounds. Principles and techniques to serve the SPD population in diverse social and ethnic groups. Qualifications: Knowledge of managed care/insurance environments, risk contracting and claims resolution, and healthcare reform. Strong interpersonal skills in order to communicate effectively with internal/external customers, providers, and all levels of organizational leadership. Computer skills in MS-Office is required, including Excel, Word, and PowerPoint. Education/Experience 1-2 years experience working with the needs of seniors or persons with disabilities (SPD) in a customer/member service capacity required. 1-2 years working in a high volume call center with outlined metrics to meet required. Will consider individuals with 2+ years of call center customer care experience. Knowledge Medicare, Medicaid and health services experience preferred. Previous medical office preferred Bilingual in English/Spanish or English/Vietnamese is highly preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.